Kimkim Trip Reviews for Spain

4.9
Based on 562 ratings
Read 562 verified reviews by travelers who booked their trip to Spain on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Great knoledge and service !
Spain | Jun 15 - Jun 21, 2023

Catherine H.
Catherine H. M.
Graham, WA | Reviewed on Jun 24, 2023
Working with Yuri, a travel specialist, was a pleasure. He provided a wide range of options for tours and accommodations, showing great expertise in the areas we were visiting. Despite a few hiccups, Yuri promptly addressed our concerns and questions. Highly recommended! Read more

Working with Yuri, a travel specialist, was a pleasure. He provided a wide range of options for tours and accommodations, showing great expertise in the areas we were visiting. Despite a few hiccups, Yuri promptly addressed our concerns and questions. Highly recommended!

Hotel Reviews
URSO Hotel & Spa
Madrid

Truly, an exceptional hotel! Review of URSO Hotel & Spa Reviewed 5 days ago My recent stay at the URSO Hotel and Spa was an absolute delight! From the moment I entered the premises, I was captivated by the outstanding experience provided. The bed and pillows were nothing short of amazing, providing me with a truly restful and rejuvenating sleep. The rooms were spacious, impeccably clean, and tastefully furnished. I was impressed by how well-appointed the accommodations were, catering to my every need and ensuring a comfortable stay. However, what truly set this hotel apart was the impeccable service and genuine care shown by the staff. They paid meticulous attention to every detail, making sure that our stay was nothing less than exceptional. Their warmth, attentiveness, and willingness to go the extra mile left a lasting impression

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Bonay
Barcelona

I recently had the opportunity to stay at Casa Bonay Hotel, but I must say it wasn't my preferred choice, and I wouldn't rank it high on my list of recommendations. The hotel has a distinctive hipster vibe, which may appeal to some, but it didn't quite resonate with me. First and foremost, the rooms were disappointingly tiny. It felt cramped, and the lack of space was exacerbated by the limited storage options. The only storage available was two small drawers and open hanging for clothing. As someone who appreciates convenience while traveling, I found this arrangement impractical and inconvenient. However, one redeeming feature of the room was the wonderful balcony. It provided a sense of openness and helped alleviate the feeling of being confined. It was a much-needed respite from the claustrophobic atmosphere inside the room. On a positive note, Casa Bonay does offer a fantastic rooftop deck. Unfortunately, during both of my nights there, I encountered difficulties finding available seating. The rooftop area was reserved for an event, leaving guests without the opportunity to enjoy this feature. This situation was quite frustrating and left me feeling disappointed. Considering the overall experience, in my opinion, Casa Bonay Hotel is overpriced. Given the limited amenities, cramped rooms, and the inconveniences I encountered, I believe that the room rates should be significantly lower. While the hotel does have its positive aspects, such as the balcony and the rooftop deck (if accessible), they do not compensate for the overall shortcomings. In conclusion, if you prefer a hipster atmosphere and are willing to overlook the small rooms and limited storage space, Casa Bonay Hotel might be worth considering. However, based on my personal experience, I would not prioritize this hotel as my first, second, or even third choice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Gothic Quarter Walk
Private Gothic Quarter Walk
Barcelona

My partner and I had the pleasure of going on the Barcelona's Gothic Quarter walking tour with Jared as our guide, and I must say, it was an absolutely wonderful experience! From the very beginning, Jared went above and beyond to ensure that the tour met our expectations. He took the time to understand our interests and preferences, asking if we wanted in-depth history or had a particular fascination with architecture. Jared’s approach of involving us in the design of the tour was fantastic. It made the experience feel personalized and tailored to our specific interests. Knowing that he genuinely cared about making the tour engaging and relevant to us made a big difference. The Gothic Quarter in Barcelona is a treasure trove of history and architectural wonders, and with Jared as our guide, we were able to fully immerse ourselves in its charm. Exploring the narrow streets, ancient buildings, and significant landmarks of the Gothic Quarter was a delight, especially with Jared’s vast knowledge and passion for the area. He shared fascinating historical facts and architectural details, making the tour both educational and entertaining. Jared’s enthusiasm and expertise were evident throughout the tour. He was always available to answer our questions, provide valuable insights, and share captivating stories about the area. His passion for his work shone through, and it made the entire experience truly memorable. I can't recommend the Barcelona's Gothic Quarter walking tour with Jared enough. If you have the opportunity to join him, don't hesitate. You'll be treated to a personalized and captivating journey through Barcelona's history and architecture, guided by someone who genuinely cares about delivering an exceptional experience. Thank you, Jared, for making our tour unforgettable!

Quality of Experience
Private Day Trip to Costa Brava's Coastal Villages
Private Day Trip to Costa Brava's Coastal Villages
Barcelona

We had the pleasure of going on a private day tour to Costa Brava's Medieval Villages, and I can't express enough how amazing the experience was. The history and sights of this region left us in awe, and our guide truly made the past come alive. What truly made this tour exceptional was our guide. Their knowledge and passion for the region were evident at every turn. With a remarkable ability to weave together historical facts, local legends, and anecdotes, they brought the rich tapestry of Costa Brava's past to life. The tour not only showcased the architectural wonders of the medieval villages but also provided insights into the daily life and customs of the people who once inhabited these enchanting places. Walking through the narrow cobblestone streets, exploring the well-preserved buildings, and admiring the ancient churches, it felt as if we had stepped into a different era. I highly recommend this tour to anyone who has the opportunity. A heartfelt thank you to our guide for their expertise, enthusiasm, and the personalized touch they brought to the tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Toledo Day Trip and Winery Experience
Toledo Day Trip and Winery Experience
Madrid

We recently took part in the Toledo Day Trip and Winery Experience, and while the overall tour had the potential to be wonderful, the unexpectedly large group size of 27 people diminished the experience. Originally anticipating a small group tour, the crowd and the number of participants greatly exceeded our expectations, making it challenging to fully enjoy the tour. Toledo, with its rich history and fascinating cultural heritage, was undeniably interesting. The ancient city's architecture, narrow streets, and significant landmarks painted a vivid picture of its past. However, the large number of people on the tour made it difficult to hear our guide and fully engage with the information being shared. The crowds created a sense of disconnection, and the opportunity to absorb the historical insights and anecdotes became a struggle. However, it was the winery experience that truly stood out. The knowledgeable hosts at the winery brought the art of Spanish winemaking to life. Their expertise and passion for their craft were evident as they guided us through the vineyards and shared insights into the winemaking process. It was a delightful addition to the tour, offering a unique perspective on Spanish wines and the opportunity to learn about their distinct characteristics.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist:

Luis was incredible!! I highly recommend him...
Spain | Jun 12 - Jun 22, 2023

Jessica
Jessica T.
Pontiac, MI | Reviewed on Jun 23, 2023
Luis was incredible!! I highly recommend him and KimKim. Our trip was extremely well planned. We hit all the major sites and had great tours and hotels. I would definitely work with him again on a future trip!! Read more

Luis was incredible!! I highly recommend him and KimKim. Our trip was extremely well planned. We hit all the major sites and had great tours and hotels. I would definitely work with him again on a future trip!!

Hotel Reviews
H10 Madison Hotel
Barcelona

The H10 Madison in Barcelona was nice and clean. We appreciated the breakfast being included and the location was convenient.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Exe Sevilla Macarena
Seville

The Exe Sevilla Macarena in Seville was a decent place to stay. The location was a bit out of the center of things, but it was clean and comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day City Tour & Gaudi (incl skip the line Tickets for Sagrada Familia & Parc Güell) - GROUP
Full Day City Tour & Gaudi (incl skip the line Tickets for Sagrada Familia & Parc Güell) - GROUP
Barcelona

The tour was well-organized and very professional. The small group setting made it an intimate and enjoyable experience and we got to see all the main spots in the city without feeling rushed.

Quality of Experience
Guides, Drivers and Staff
Transport
Cooking class
Cooking class
Barcelona

The cooking class was a highlight of our trip. It was super fun and engaging for our two young kids. We learned a lot and it was a great way to experience the local culture.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tapas & Flamenco night
Tapas & Flamenco night
Seville

Both the city tour and the tapas & flamenco night were fantastic. The private group setting made it feel personal and the tapas tours were especially enjoyable as we got to taste a wide variety of local food.

Quality of Experience
Guides, Drivers and Staff
Transport
Day tour to Córdoba
Day tour to Córdoba
Seville

The day tour to Córdoba was a great experience. The private group setting allowed us to explore at our own pace and everything was well laid out and straightforward.

Quality of Experience
Guides, Drivers and Staff
Transport
Private city tour
Private city tour
Madrid

The private city tour was well-organized and very informative. We got to see all the main spots in the city without feeling rushed.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Luis Fernandez de Vega
Luis
Luis Fernandez de Vega
Local specialist in Gijón, Asturias, Spain | Replied on Jun 26, 2023

Good morning Jessica,

Thank you for your kind words. We made our best to make the most of your time. Our aim is to have everything well planned so you enjoy the trip and can relax on your holidays. Apparently it worked so we are happy. Please keep us in mind for any future trip to Spain or Portugal. We'll love to help you plan it.

Warm regards,

Luis

Amazing experience using Kim Kim and our loca...
Spain | Jun 6 - Jun 21, 2023

Karen
Karen N.
Houston, TX | Reviewed on Jun 22, 2023
Amazing experience using Kim Kim and our local specialist, Dalia! Trip planning was so easy and smooth. Our lodging and logistics and guides were top notch and exactly what we wanted. We have busy schedules with work and kids, but I could not have done planned it all on my own, even without that schedule. She had the expertise and experience to do it right. Read more

Amazing experience using Kim Kim and our local specialist, Dalia! Trip planning was so easy and smooth. Our lodging and logistics and guides were top notch and exactly what we wanted. We have busy schedules with work and kids, but I could not have done planned it all on my own, even without that schedule. She had the expertise and experience to do it right.

Activity Review
Sailing along the Costa Brava - Exploring its many coves and caves
Sailing along the Costa Brava - Exploring its many coves and caves
Costa Brava

A luxurious treat, and the highlight of our trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Dalia Bouzerar
Dalia
Dalia Bouzerar
Local specialist in Spain | Replied on Jun 22, 2023

Thank you Karen! I am so happy to hear you enjoyed yourselves and it was so lovely meeting you and your family.
All the best.

Our memorable trip to Spain
Spain | Jun 11 - Jun 19, 2023

Marilyn
Marilyn S.
Huntington, NY | Reviewed on Jun 21, 2023

Dolores is very welcoming and a lovely guide She was an ideal introduction to Spain. and gave us so much insight into Gaudis incredible work, The next guide whose knowledge of history mixed with a fun sense of humor gave us such a delightful day in Sevilla. Our third guide Alfredo was very warm and sentimental while showing us the beautiful city of Ronda and White Villages. We finished off our stay in Spain in Nerja which was relaxing way to end our fabulous vacation. In all our trip was perfect thanks to the planning of every detail by our amazing travel agent Dalia.

Local specialist: Dalia Bouzerar
Dalia
Dalia Bouzerar
Local specialist in Spain | Replied on Jun 22, 2023

Thank you Marilyn for your lovely review! It was so nice having you and your granddaughter traveling with us.
Wishing you the best to the both of you.

We felt like Luis was alongside us every step...
Spain | Jun 12 - Jun 19, 2023

Gina
Gina B.
Hoffman Estates, IL | Reviewed on Jun 20, 2023
We felt like Luis was alongside us every step of the way. His service was top tier and his care was real. Read more

We felt like Luis was alongside us every step of the way. His service was top tier and his care was real.

Hotel Reviews
Catalonia Catedral Hotel
Barcelona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Marqués House
Valencia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half Day City Tour & Sagrada Familia (incl skip the line tickets) - SMALL GROUP
Half Day City Tour & Sagrada Familia (incl skip the line tickets) - SMALL GROUP
Barcelona

Teo was awesome. Highly recommend this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Cooking class
Cooking class
Barcelona
Quality of Experience
Food
Guides, Drivers and Staff
Transport
City of Arts and Sciences
City of Arts and Sciences
Valencia

Dani was awesome. Highly recommend this tour, tour guide and tour company. First class all the way.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Valencia Old Town Walk + Wine & Tapas
Valencia Old Town Walk + Wine & Tapas
Valencia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Luis Fernandez de Vega
Luis
Luis Fernandez de Vega
Local specialist in Gijón, Asturias, Spain | Replied on Jun 20, 2023

Hi Gina,

Thank you very much for taking the time to share your thoughts with me. I'm sure you have enjoyed the trip since we have been in touch during all of it. Just hope you can keep in touch and keep me in mind for your future travels to Spain or Portugal.

Have a great year ahead!

Luis

I would thoroughly recommend Kim Kim toursEx...
Spain | May 31 - Jun 9, 2023

Lyn
Lyn C.
Australia | Reviewed on Jun 16, 2023
I would thoroughly recommend Kim Kim tours
Expertly planned and executed
All guides were extremely informative and experienced
Great hotels in the best places
They were in contact with us throughout the tour to ensure we were happy and that we did not require anything
We did have one member of our group not well, but we got over that situation
We were never worried about this as we knew Kim Kim was there to help if we needed them
Read more

I would thoroughly recommend Kim Kim tours
Expertly planned and executed
All guides were extremely informative and experienced
Great hotels in the best places
They were in contact with us throughout the tour to ensure we were happy and that we did not require anything
We did have one member of our group not well, but we got over that situation
We were never worried about this as we knew Kim Kim was there to help if we needed them

Hotel Reviews
Hotel Granados 83
Barcelona

Great breakfasts Amazing staff in restaurant Good locations

Authenticity & Character
Location
Staff
Cleanliness & Comfort
H10 Villa de la Reina
Madrid

Nice casual bar area where you can feel part of Spain

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Soho Boutique Catedral
Seville

Great location In pedestrian part of town No cara allowed

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Casa 1800
Granada

Very authentic hotel Afternoon tea is served complimentary each day Very unique experience

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Barcelona private guided walking tour of the Gothic quarter & Picasso Museum
Barcelona private guided walking tour of the Gothic quarter & Picasso Museum
Barcelona
Quality of Experience
Guides, Drivers and Staff
Transport
Barcelona private guided tour of Gaudi masterpieces: Guell Park and "Sagrada Familia" Cathedral.
Barcelona private guided tour of Gaudi masterpieces: Guell Park and "Sagrada Familia" Cathedral.
Barcelona
Quality of Experience
Guides, Drivers and Staff
Transport
Montserrat & Wine
Montserrat & Wine
Barcelona
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Guided Tour of the Art Walk & Prado Museum
Private Guided Tour of the Art Walk & Prado Museum
Madrid
Quality of Experience
Guides, Drivers and Staff
Transport
Private driver from Granada to Tarifa port (Ferry to Tangier)
Private driver from Granada to Tarifa port (Ferry to Tangier)
Granada
Quality of Experience
Guides, Drivers and Staff
Transport
Private guided tour of the Alhambra Palace and Generalife Gardens
Private guided tour of the Alhambra Palace and Generalife Gardens
Granada
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private guided tour of the Habsburgs' Quarter & Royal Palace
Private guided tour of the Habsburgs' Quarter & Royal Palace
Madrid

Very informative guide A little too informative in some places

Quality of Experience
Guides, Drivers and Staff
Transport
Evening out for flamenco & tapas in Triana Quarter
Evening out for flamenco & tapas in Triana Quarter
Seville

Took us to some lovely spots Very informative Great night out

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private guided tour of Seville old Quarter
Private guided tour of Seville old Quarter
Seville

Very good tour

Quality of Experience
Guides, Drivers and Staff
Transport
Seville -  Ronda with winery - Granada
Seville - Ronda with winery - Granada
Spain

Great tour

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Patricia Marques
Patricia
Patricia Marques
Local specialist in Spain | Replied on Jun 19, 2023

Dear Lyn,

Thank you for your wonderful review! It was a pleasure having you all traveling with us in Spain. I was so happy to learn that after the Pandemic you were willing to come and visit my country and rebook your trip! and even happier to learn that it was a fabulous experience!

And now you know you have friends in Spain, and that I will be here ready to help you plan further trips to my beautiful country.

Best regards,
Patricia

Fantastic time in Spain!
Spain | Jun 2 - Jun 8, 2023

Amy
Amy M.
Tewksbury, MA | Reviewed on Jun 15, 2023
Being unfamiliar with the Malaga area, I was lucky to have found KimKim Travel. Adam was very helpful in taking our trip goals, and budget and recommending some wonderful experiences. Our first excursion was a private day trip to Ronda - we were picked up at our villa by Peter (Costa Excursions). I can't say enough about the adventure. Peter was prompt, knowledgeable and made sure we synced up with our local tour guide, who couldn't have been more passionate about the area and culture. ... Read more

Being unfamiliar with the Malaga area, I was lucky to have found KimKim Travel. Adam was very helpful in taking our trip goals, and budget and recommending some wonderful experiences. Our first excursion was a private day trip to Ronda - we were picked up at our villa by Peter (Costa Excursions). I can't say enough about the adventure. Peter was prompt, knowledgeable and made sure we synced up with our local tour guide, who couldn't have been more passionate about the area and culture.

Next up was Caminito del Ray. What a fun day --- seeing how busy it can get at this destination, I highly recommend this small group activity. On our last day, we visited La Herradura to kayak and snorkel. While the weather wasn't ideal, we were still able to enjoy our time and were even able to go inside a cave with our kayaks.

In between our excursions, we had an array of self guided experiences to take advantage of. In fact, jet lag had hit us early on and our local KimKim advisor, Yuri, was quick to respond when I asked for some additional ideas/destinations a bit closer to where we were staying. He was available for quick questions about tipping and other FAQs. The entire experience definitely put me at ease and made the trip so much more enjoyable. I've already mentioned KimKim to a handful of people.

Local specialist: Adam Gomez

Perfect Honeymoon in Spain!
Spain | Jun 2 - Jun 14, 2023

Amy
Amy H.
Jollyville, TX | Reviewed on Jun 15, 2023
This was my first overseas trip in 21 years and my husband's first ever! Dalia was so amazing planning the absolute perfect 2 week long honeymoon in Spain. She listened to our wishes and connected us with the most amazing guides. There was the perfect amount of scheduled tours and free time. I'm so glad we listened to her recommendations for guided tours of the Alhambra and Barcelona especially.
Carlos Fuentes was an outstanding guide at the Alhambra. Migüel with Walk tours made our Gaudí...
Read more

This was my first overseas trip in 21 years and my husband's first ever! Dalia was so amazing planning the absolute perfect 2 week long honeymoon in Spain. She listened to our wishes and connected us with the most amazing guides. There was the perfect amount of scheduled tours and free time. I'm so glad we listened to her recommendations for guided tours of the Alhambra and Barcelona especially.
Carlos Fuentes was an outstanding guide at the Alhambra. Migüel with Walk tours made our Gaudí tour of Barcelona unforgettable.
Our trips to Antequera, El Torcal, Ronda, and Grazalema with Alfredo Carrasco were the highlights of the trip. Cannot recommend him enough - and his driver Alejandro.
Joselú was amazing and he took us to some hidden vistas we never would have seen on our Rioja wine tour.
Best honeymoon EVER!

Local specialist: Dalia Bouzerar
Dalia
Dalia Bouzerar
Local specialist in Spain | Replied on Jun 15, 2023

Thank you Amy for this wonderful review! It was amazing having you here and I am so happy that we were able to plan your dream honeymoon.
Wishing you all the best in your new married life!
Warm regards,
Dalia

This was the first time that I travelled solo...
Spain | May 13 - May 22, 2023

F
Frances T.
Canada | Reviewed on Jun 08, 2023
This was the first time I travelled solo; I was understandably worried; Patricia and her Kimkim team looked after me marvellously! I rate this trip as the best I have had, and I have travelled in groups a fair bit. Read more

This was the first time I travelled solo; I was understandably worried; Patricia and her Kimkim team looked after me marvellously! I rate this trip as the best I have had, and I have travelled in groups a fair bit.

Hotel Reviews
Hotel The Principal
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
100% exquisite Spanish experience without foreign interference
Hotel Alfonso XIII
Sevilla
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Felt like I was treated and pampered as a royal guest of Alfonso III
Monument Hotel
Barcelona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Experience the spirit of Barcelona, new with the old, cleverly manicured modern design with features of the old building preserved; fantastic cusine. I love the stay.
Activity Review
Private Guided Tour of the Art Walk & Prado Museum
Private Guided Tour of the Art Walk & Prado Museum
Madrid

Must not miss. I felt fortunate that I was able to learn a lot from my private guide; there is so much to Spain's past, history and art that I was not aware of.

Quality of Experience
Guides, Drivers and Staff
Transport
We were flexible, walking or taking a taxi depending on how we felt.
Local specialist: Patricia Marques
Patricia
Patricia Marques
Local specialist in Spain | Replied on Jun 09, 2023

Dear Frances,

Thank you for yoru kind words, it was a pleasure arranging this trip for you! And we carefully sleceted your hotels, and I am happy to know that you loved them! Also with our guides, and tours. For us is very important that you visit the must do, but also that you get the local approach from our guides, drivers, expereinces.... so that you could dive into our culture, and I am glad we achived it!

Best regadrs,
Patricia

Amazing experience
Spain | May 27 - Jun 4, 2023

Maria Theresa
Maria Theresa M.
the Philippines | Reviewed on Jun 08, 2023
We were looking for an off-beaten track for our trip and we were not disappointed. The whole trip was wonderful, thanks to the team -- Alfonso, Yolanda, Juan, Inez, and Javi -- who took us to places we otherwise would not have known about in Bilbao, San Sebastian, Pamplona, and La Guardia. The whole trip was seamless, from the private transfers to the visits to the wineries, museums, Michelin-starred restaurants, and the olive gardens! Communication was excellent. Alfonso continued to take... Read more

We were looking for an off-beaten track for our trip and we were not disappointed. The whole trip was wonderful, thanks to the team -- Alfonso, Yolanda, Juan, Inez, and Javi -- who took us to places we otherwise would not have known about in Bilbao, San Sebastian, Pamplona, and La Guardia. The whole trip was seamless, from the private transfers to the visits to the wineries, museums, Michelin-starred restaurants, and the olive gardens! Communication was excellent. Alfonso continued to take care of us after the itinerary was complete, helping us get a private transfer to Bilbao from Logrono.
This was an amazing experience and truly well-recommended!

Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Jun 08, 2023

Dear Team.
It was a pleasure seeing all of you enjoying every single activity with a smile.
Thanks for such a nice attitude!
See you again.

Great tour experience.
Spain | May 24 - Jun 3, 2023

Alexandra
Alexandra G.
Tucson, AZ | Reviewed on Jun 04, 2023
Clara was Absolutely the BEST! We had a private tour of the Cathedral and the Alcazar in Seville, Spain and we could not have asked for a better and a more intelligent guide! Clara was very knowledgeable, informative, professional and passionate. She also was able to read our interest level and adjusted her pace as we toured both establishments. Any question we had, she addressed and connected with us with such ease. Thank you Clara and thank you, to the group organiser Matías, who... Read more

Clara was Absolutely the BEST! We had a private tour of the Cathedral and the Alcazar in Seville, Spain and we could not have asked for a better and a more intelligent guide! Clara was very knowledgeable, informative, professional and passionate. She also was able to read our interest level and adjusted her pace as we toured both establishments. Any question we had, she addressed and connected with us with such ease. Thank you Clara and thank you, to the group organiser Matías, who communicated with us and arranged the meeting so seamlessly. We had the best experience with your company!

Activity Review
Private Visit to Seville’s Cathedral & Alcázar
Private Visit to Seville’s Cathedral & Alcázar
Seville

Clara was Absolutely the BEST! We had a private tour of the Cathedral and the Alcazar and we could not have asked for a better and a more intelligent guide! Clara was very knowledgeable, informative, professional and passionate. She also was able to read our interest level and adjusted her pace as we toured both establishments. Any question we had, she addressed and connected with us with such ease. Thank you Clara and thank you, to the group organiser Matías, who communicated with us and arranged the meeting so seamlessly. We had the best experience with your company!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adam Gomez

Cook and Taste cooking school in Barcelona wa...
Spain | May 21 - Jun 1, 2023

Chris
Chris B.
San Leandro, CA | Reviewed on Jun 02, 2023
Cook and Taste cooking school in Barcelona was the best activity we've done as a family since the kids went off to college! Read more

Cook and Taste cooking school in Barcelona was the best activity we've done as a family since the kids went off to college!

Hotel Review
Sant Roc
Calella de Palafrugell

Views and terrace are terrific. Hotel staff are friendly and comfortable. Fixtures and finished need a refresh.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
A Cooking Class of Spanish Cuisine
A Cooking Class of Spanish Cuisine
Barcelona

Wow!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to the Costa Brava & Coastal Hike
Day Trip to the Costa Brava & Coastal Hike
Spain

Hiking guide Dani was super patient and knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Transport
Retiro Park by eBike - Small Group Tour
Retiro Park by eBike - Small Group Tour
Madrid

This was a fun trip but did involve 90 minutes of ebiking on Madrid city streets which is a bit of an adventure. Be clear about that in the activity description.

Local specialist: James Monro
James
James Monro
Local specialist in Sevilla, Spain | Replied on Jun 04, 2023

Hi Chris,
Great to hear you enjoyed the cooking and hiking especially, and so thanks for your comments! We'll be sure to update the info for this specific ebike activity. Thanks and best, James

Spain in 10 days made possible by Dalia and Kimkim.
Spain | May 21 - May 29, 2023

A
Anupama S.
Manhattan, NY | Reviewed on Jun 02, 2023
Dalia was absolutely amazing in scheduling our perfect trip to Spain. People told us that the duration of our trip, 10 days, would not be enough to see Spain. But with Dalia's help we managed to get a lot done in a such as short amount of time. We had a view of the Royal Palace of Spain from our hotel room in Madrid and our first class train journey on the high speed train from Barcelona to Madrid was amazing. Granted the trip was expensive but we did not have to do anything but show up... Read more

Dalia was absolutely amazing in scheduling our perfect trip to Spain. People told us that the duration of our trip, 10 days, would not be enough to see Spain. But with Dalia's help we managed to get a lot done in a such as short amount of time. We had a view of the Royal Palace of Spain from our hotel room in Madrid and our first class train journey on the high speed train from Barcelona to Madrid was amazing. Granted the trip was expensive but we did not have to do anything but show up at all the places at the right time and everything was waiting for us. It was seamless, stress free and a dream vacation. Thank you for an unforgettable trip to Spain.

Local specialist: Dalia Bouzerar
Dalia
Dalia Bouzerar
Local specialist in Spain | Replied on Jun 05, 2023

Thank you, Anupama! I am so happy to hear you enjoyed your trip this much, it warms my heart!
You were an absolute delight to work with and I hope to have you here in Spain again or maybe Portugal next time!
Kindest regards,

Great Family Vacation
Spain | May 21 - Jun 1, 2023

Julie
Julie B.
Oakland, CA | Reviewed on Jun 02, 2023
Just returned from our first time to Spain (Barcelona, Costa Brava, Girona, and Madrid) and had a wonderful time with KimKim’s and our local agents James Monroe’s and Angela’s assistance. Given our limited time in Spain, I think we were able to see the ‘must-sees’ but would like to return and visit other regions as well. All of our guides - Aida in Barcelona, our cooking instructor Rosa from Cook & Taste, our hiking guide Danny and Sophia in Madrid, were top notch in their field, as well as... Read more

Just returned from our first time to Spain (Barcelona, Costa Brava, Girona, and Madrid) and had a wonderful time with KimKim’s and our local agents James Monroe’s and Angela’s assistance. Given our limited time in Spain, I think we were able to see the ‘must-sees’ but would like to return and visit other regions as well. All of our guides - Aida in Barcelona, our cooking instructor Rosa from Cook & Taste, our hiking guide Danny and Sophia in Madrid, were top notch in their field, as well as friendly and accommodating, ground transportation arrangements went as well as could be expected and our accommodations fit our needs well. Overall, we had a great family vacation!

Hotel Review
Sant Roc
Calella de Palafrugell

Sant Roc is situated right on the water so the location and views were magnificent. The hotel rooms could use a little updating but their breakfasts were outstanding. Staff were friendly and helpful.

Authenticity & Character
Location
Water views
Staff
Cleanliness & Comfort
Activity Reviews
Private Tour of Park Güell & Sagrada Família
Private Tour of Park Güell & Sagrada Família
Barcelona

A lot of visitors so it was difficult to really experience LSF fully but our guide Aida was very knowledgeable about the history of Gaudi and the structure.

Quality of Experience
Guides, Drivers and Staff
We loved Aida!
Transport
Guided Walk of the Gothic Quarter with Tapas Dinner
Guided Walk of the Gothic Quarter with Tapas Dinner
Barcelona

Aida was our guide and she was knowledgeable and friendly. Answered all of our questions and more.

Quality of Experience
Guides, Drivers and Staff
Transport
A Cooking Class of Spanish Cuisine
A Cooking Class of Spanish Cuisine
Barcelona

We loved Rosa, our instructor. It was great to go to the market with Rosa, who helped us develop a menu, shop for the ingredients and cook. As a family experience, we all participated and enjoyed this 1/2 excursion.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to the Costa Brava & Coastal Hike
Day Trip to the Costa Brava & Coastal Hike
Spain

A little rough terrain for older folks like me but our guide was understanding and didn’t rush our hike.

Quality of Experience
Guides, Drivers and Staff
Transport
Nothing but after a 5 mile hike, it was nice to get a ride.
Half Day Kayak Excursion on the Costa Brava
Half Day Kayak Excursion on the Costa Brava
Spain

Roger and his partner were great instructors. We kayaked farther than I had imagined and stopped in some nice coves. Scenery was beautiful.

Quality of Experience
Guides, Drivers and Staff
Friendly guys, great at what they do and made our kayaking trip interesting. With regards to our transportation from the kayak back to hotel there was a misunderstanding with the taxi driver. We were under the assumption the person taking us to the kayak rental facility was also the one picking us up but another driver came and we both sat at the meeting spot staring at each other before realizing we he was our taxi and we were his clients. Taxi driver was not happy.
Transport
Private Tour of Madrid & the Royal Palace
Private Tour of Madrid & the Royal Palace
Madrid

Our tour guide Sophia was very knowledgeable of the palace, the furnishings, past and present practices of Spain’s parliament and the royal family. I don’t think there was one question she couldn’t answer!

Quality of Experience
Informative tour guide
Guides, Drivers and Staff
Retiro Park by eBike - Small Group Tour
Retiro Park by eBike - Small Group Tour
Madrid

We met our e-bike guide at the designated location, picked up our bikes and helmets. We rode through city streets, approximately 1/2 mile, dodging vehicles, pedestrians, and segways. Once inside Retiro Park, the ride is more relaxing and our guide led us to numerous sites within the park. After a tour of the major park sites we rode through city streets again, to the old part of Madrid and the Royal Palace. Luckily nobody fell off their bike or hit a pedestrian,

Quality of Experience
Meet at the park and avoid the streets.
Guides, Drivers and Staff
Local specialist: James Monro
James
James Monro
Local specialist in Sevilla, Spain | Replied on Jun 04, 2023

Hi Julie,
Many thanks for the detailed and complete comments about your trip. I'm so pleased it was an enriching experience overall and that you will be returning to explore more of the country, at some point. We take note of the moments where it could have run a little more smoothely and so many thanks for this. It was a pleasure to have you travelling with us at long last, after the Covid postponement!! Saludos, James

Northern Spain with Camino del Norte Highlights
Spain | May 14 - May 27, 2023

M
MaryAnne V.
Canada | Reviewed on Jun 01, 2023
Our trip to Northern Spain arranged with Marta T of Espiritu Travel and Kim Kim was a truly wonderful experience and all of us in our group of 6 were very happy with the itinerary and the excellent attention and service we received from Marta before and during our trip. Marta was always so attentive and prompt in answering any questions and concerns we had and the suggestions she made for our itinerary introduced us to many of the highlights of our trip ie the Cares Mountain Route, the Picos... Read more

Our trip to Northern Spain arranged with Marta T of Espiritu Travel and Kim Kim was a truly wonderful experience and all of us in our group of 6 were very happy with the itinerary and the excellent attention and service we received from Marta before and during our trip. Marta was always so attentive and prompt in answering any questions and concerns we had and the suggestions she made for our itinerary introduced us to many of the highlights of our trip ie the Cares Mountain Route, the Picos de Europa Mountains, the hike from Orio to Zumaia and the National Parks. We were so fortunate she chose Diego as our driver and guide for the majority of our trip! We met him in San Sebastian and all of us immediately felt so comfortable and safe with him right from the start. Diego is amazing! He is professional, very knowledgeable, patient, responsible and just a great person to be around. He was so attentive to the needs of our group! We all felt so safe with him driving on those winding mountain roads and on our hikes in lesser known areas as he accompanied us and made sure we were all going to make it to the end. We can’t recommend him enough! Our guides for the city tours, Noelia in Oviedo and Joachim in Santiago de Compostella were both excellent. They had such a great knowledge of the history of their respective cities and the area and their enthusiasm was infectious!
The hotels selected were all excellently located for touring the cities where we stayed and the included breakfasts were very good. We were a group of 2 couples and two singles. There was a difference in the size and quality of the rooms for the couples in the Posado Rural El Corcal, Hotel Soho Boutique in Oviedo and in Eurostars Araguaney in Santiago de Compostella. It was not a huge issue but should be addressed for future groups. There was also an issue with our reservation in Santiago de Compostella due to a computer glitch but a quick text to Marta resulted in her immediately addressing the problem with the hotel. It resulted in the two singles having to share a room for the first night of our three night reservation but we were well compensated with a delicious complimentary meal at the Hotel for the inconvenience this caused us. The one hike, the Oak Path in Armanon Park is one we suggest be used with caution and that it be rated as medium/difficult due to the conditions of the trail, the elevation and the difficulty finding the trail head. The rest of our hikes were well selected and the scenery was breathtaking on many of them.
In summary we are very happy with our choice of Kim Kim and highly recommend Marta T, the Kim Kim team, and the people she chose to be with us on our trip.
Jack and MaryAnne V.

Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Jun 01, 2023

Hi Mary Anne and Jack, thank you for taking the time to submit the review after this super active vacation in Northern Spain. It was a pleasure to work with you designing this trip, as well as helping you along the way. I am sure our guides will be very happy to hear your kind words too. I wish you all the best for the whole family and hope our paths cross again in the future. My best regards, Marta

We just returned from a 14 day trip to Spain....
Spain | May 16 - May 30, 2023

Nancy
Nancy C.
Wilmington, NC | Reviewed on May 31, 2023
We just returned from a 14 day trip to Spain. Dalia did a great job coordinating all of our transfers and accommodations. We planned a busy schedule so didn’t give much time for ourselves but saw all of the major sights we were hoping to see and got a real feel for Spanish h culture. Highlights included the tapas and flamenco tour in Sevilla with Manuel. My husband did an e-bike tour in the mountains and the e-bike wine tour in Barcelona was wonderful. Too bad we both got sick and had to... Read more

We just returned from a 14 day trip to Spain. Dalia did a great job coordinating all of our transfers and accommodations. We planned a busy schedule so didn’t give much time for ourselves but saw all of the major sights we were hoping to see and got a real feel for Spanish h culture. Highlights included the tapas and flamenco tour in Sevilla with Manuel. My husband did an e-bike tour in the mountains and the e-bike wine tour in Barcelona was wonderful. Too bad we both got sick and had to miss a couple of events but we made the most of it. We would go back to Barcelona and Mallorca and spend more time relaxing

Activity Reviews
Madrid Tapas, Taverns & History  group tour
Madrid Tapas, Taverns & History group tour
Madrid

Lots of walking. Great opportunity to see local places and taste native foods

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Drach Caves and Porto Cristo day tip
Drach Caves and Porto Cristo day tip
Spain

Nope. Major tourist trap. Extremely crowded and not worth the effort. Dark and many stairs. Stay away

Quality of Experience
Guides, Drivers and Staff
Our guide was nice and helped us get in even though we were late arriving. He also took us to a pearl factory on the way back to our hotel. Thank you Pedro
Transport
We drove our rental car and Pedro helped navigate
Train to Granada for group tour of the Alhambra and transfer to Sevilla
Train to Granada for group tour of the Alhambra and transfer to Sevilla
Spain

Wry impressive site. Tons of walking. Many stairs

Quality of Experience
Guides, Drivers and Staff
Our driver Javier was excellent. He held our luggage and drove us to our hotel in Seville
Transport
Sevilla & Tapas & Flamenco Small Group Evening Tour
Sevilla & Tapas & Flamenco Small Group Evening Tour
Seville

Wonderful tour. Not too long and food was great. Manuel was wonderful - he loves flamenco and shared his passion with us

Quality of Experience
Manuel
Food
Spinach. Angry potatoes
Guides, Drivers and Staff
Transport
Kayaking on the Guadalquivir river
Kayaking on the Guadalquivir river
Seville

Would not recommend. Restroom was gross, not even by third world standards. Staff was impersonal. They only had one boat and it was leaking. Almost tipped over near the end when boat wave swamped us. Mikele was guide and did a great job though, despite a leaking kayak. Scenery was OK.

Quality of Experience
Different company with better boats
Guides, Drivers and Staff
Transport
E-Bike wine tour in the Penedes - Half day trip
E-Bike wine tour in the Penedes - Half day trip
Barcelona

Collin was an excellent guide for the bike tour and Albert was our guide for the wine tour. Beautiful day away from the crowds.

Quality of Experience
Guides we’re excellent. The winery was wont
Guides, Drivers and Staff
Very helpful and informative. Loved the private winery tour
Transport
Train was easy
Madrid Highlight group tour with Royal Palace
Madrid Highlight group tour with Royal Palace
Madrid

Very informative tour of this major landmark.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Dalia Bouzerar
Dalia
Dalia Bouzerar
Local specialist in Spain | Replied on May 31, 2023

Hi Nancy! Thank you so much for your nice review.
It was so lovely hosting you and I am so sorry you got ill, but thankfully, you were still able to enjoy most of your trip. I look forward to helping you plan your next trip. See you again very soon!

Thanks & kind regards,

Dalia organised a fantastic itinerary which c...
Spain | May 13 - May 26, 2023

Gordon
Gordon A.
Australia | Reviewed on May 30, 2023

Dalia organised a fantastic itinerary which covered all of the sites/places we were keen to see across northern Spain. The tours and hotels were all very good, and made for an enjoyable holiday.

Local specialist: Dalia Bouzerar
Dalia
Dalia Bouzerar
Local specialist in Spain | Replied on May 31, 2023

Hello Gordon,

I really appreciate your lovely review. Thank you for traveling with us!
I wish you all the best in your future travels.

Warm regards,
Dalia

Thank you for being quick to respond at every...
Spain | May 12 - May 28, 2023

K
Kendyl Y.
Los Angeles, CA | Reviewed on May 30, 2023
Thank you for being quick to respond at every moment. We appreciated all your advice and checking up on drivers and guides. H10 hotel and the cooking class in Sevilla was our absolute highlights. We could not have found either without your help so thank you!! The improvements - The hotel at Las Ramblas and Ronda was a let down in comparison. I think we would have appreciated more preparation in what to expect. Ronda staff were very rude- maybe they really dislike Americans? And Las... Read more

Thank you for being quick to respond at every moment. We appreciated all your advice and checking up on drivers and guides.

H10 hotel and the cooking class in Sevilla was our absolute highlights. We could not have found either without your help so thank you!! The improvements - The hotel at Las Ramblas and Ronda was a let down in comparison. I think we would have appreciated more preparation in what to expect. Ronda staff were very rude- maybe they really dislike Americans? And Las Ramblas…it felt like a budget motel. Clean, but lacking in amenities or style. Perhaps you picked it for the convenient location- I think I would have been fine if our documents said that.

That being said, there was overwhelmingly more good than not so good. Pacing was great, places visited were awesome and the detailed itinerary gave enough info for me to plug in a few items from my own research. It was an amazing experience and we appreciate all that you did to help create it.

Hotel Reviews
H10 Casa de la Plata
Sevilla

I can’t say enough good about this place. We loved everything and every one. The front desk person even made a restaurant recommendation “off the list” which I know is not common- and it was outstanding! Also, the room was incredibly well designed- lighting furniture placement, amenities and bathroom… every detail was intelligently thought out and we appreciated it. On top of this they delivered iced Cava and a desert tray?! We felt like royalty for a day.

Authenticity & Character
So much character. And, we appreciated the playful art
Location
The view from our room was amazing
Staff
The best. Really.
Cleanliness & Comfort
Spotless.
7 Islas Hotel
Madrid

Excellent and welcoming staff and an amazing location that is close to everything yet still quiet and intimate. We loved this hotel and highly recommend it it!!

Authenticity & Character
Nothing. This has lots of authenticity and unique personality, but it isn’t (and shouldn’t be) a old world Spanish hotel
Location
It is just enough off the Main Street to be quiet yet still very convenient
Staff
They were warm and had great suggestions.
Cleanliness & Comfort
So clean!! Well designed room. Our only complaint- we had to sign into the Wi-Fi every single time, and sometimes even multiple times during a session.
Catalonia Ronda
Ronda

Not the best experience. The parking was ridiculously complicated, the staff never seemed to have what we needed (and didn’t care) and the restaurant staff was beyond insulting- claiming they had no way to seat us until 10 pm… it was 7 pm and the place was completely empty. A senior staff took pity on us and sat us (with no apology or explanation ) and we proceeded to order and eat… and the restaurant never got more than 30% full during the entire meal. I’ve never been so insulted in my entire life. The room was as dark as a cave. Very unpleasant. We do not recommend.

Authenticity & Character
Rooms are like dark caves. Aweful.
Location
It is what it is
Staff
They seem to hate tourists (or Americans, or non-Spaniards?). Every request was impossible and no indication they were sorry about the denial. Really rude people.
Cleanliness & Comfort
Super dark room was like a cave- not sure that could be changed.
Hotel NH Collection Granada Victoria
Granada

Great location and charming view.

Authenticity & Character
Loved the view and the breakfast
Location
Close to everything
Staff
Friendly and helpful
Cleanliness & Comfort
The room was not clean- the tub had not been cleaned and there were hairs under the sheets. Management seemed responsive, but we were too tired to complain.
Arc La Rambla
Barcelona

A serviceable place that is clean but feels like a budget motel. Zero amenities but a vending machine on every floor. Active jackhammering just below our room when we checked in. Management did try to help out but 🤷‍♀️ what can you do?

Authenticity & Character
Budget is budget, I guess.
Location
Might be great for the young interested in the action on Las Ramblas. Not so much for us.
Staff
They were mostly occupied with watching to 12 surveillance screens so… 🤷‍♀️ they were nice.
Cleanliness & Comfort
I disliked the noise- both construction noise and general location noise, but I don’t think it’s bad. Just not my preference.
Activity Reviews
Guided Visit of Madrid:  History, Culture & Architecture of the Capital of Spain
Guided Visit of Madrid: History, Culture & Architecture of the Capital of Spain
Madrid

It was informative.

Private Tapas Experience in Madrid
Private Tapas Experience in Madrid
Madrid

Loved the “special guest” treatment

Quality of Experience
Food
Half the places were outstanding a couple were “normal”
Guides, Drivers and Staff
Traditional Andalusian Market Visit & Cooking Class
Traditional Andalusian Market Visit & Cooking Class
Seville

Awesome I’m every way. Totally recommend!!

Quality of Experience
Leo was adorable and a great teacher
Food
I never understood paella until this class.
Guides, Drivers and Staff
Daniela was also awesome.
Private Tour of Barcelona & La Sagrada Familia
Private Tour of Barcelona & La Sagrada Familia
Barcelona

You get so much more out of the visit with a knowledgeable guide

Quality of Experience
Our guide was a great teacher
Guides, Drivers and Staff
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on May 30, 2023

Hi Kendyl and Stan, I am beyond grateful for your review. We will make sure to send you feedback along to all the different hotels, and tell your guide in Madrid you liked the tour. If you wish to add comments on the rest of the activities in your trip let me know and I will make sure to include it! Thank you for choosing us, and let me know if I can help with your future trips to Portugal or Spain. All my best, Marta

Our Wonderful European Vacation
Spain | Apr 20 - May 17, 2023

Randall
Randall A.
Santa Fe, NM | Reviewed on May 29, 2023
Every city we visited was scheduled well, with four star hotels or wine resorts or a farmhouse run by a local family. We loved the accommodations but mores loved the personal attention given by Raquel and Eugenia. When we had any question or issue, they were responsive at every turn. The personal tours were all memorable and each guide was unique and interesting. Wine and champagne tours were all fun and the explanations of the champagne making and wine making process, visiting the... Read more

Every city we visited was scheduled well, with four star hotels or wine resorts or a farmhouse run by a local family. We loved the accommodations but mores loved the personal attention given by Raquel and Eugenia. When we had any question or issue, they were responsive at every turn. The personal tours were all memorable and each guide was unique and interesting. Wine and champagne tours were all fun and the explanations of the champagne making and wine making process, visiting the cellars and touring the wineries was fantastic. Raquel and Eugenia helped us book museums and the history and art was overwhelming and fascinating. Even when we could not get a reservation at a famous restaurant, Botin in Madrid, they were able to get us in. They were so kind and helpful. We would HIGHLY recommend them and the Kim Kim Website to anyone looking for excellent service and planning for a trip to Europe. We would use them again anyway we want to go on another European Vacation.

Hotel Reviews
Tenuta La Santissima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Intur Palacio San Martin
Madrid
Authenticity & Character
Location
Staff
Sometimes preoccupied, but responsive when asked.
Cleanliness & Comfort
Altarocca Wine Resort
Orvieto

Beautiful setting. Peaceful and serene with country setting and very nice accomodations.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arte' Boutique Hotel
Firenze
Authenticity & Character
Location
Staff
Staff was extremely attentive and helpful.
Cleanliness & Comfort
Activity Reviews
Tapas tour and Old Town walking tour
Tapas tour and Old Town walking tour
Madrid
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Prado and Retiro tour
Prado and Retiro tour
Madrid
Quality of Experience
Guides, Drivers and Staff
Transport
Gaudí Highlights tour
Gaudí Highlights tour
Barcelona
Quality of Experience
Guides, Drivers and Staff
Transport
Datrip to Montserrat and Penedes wine region
Datrip to Montserrat and Penedes wine region
Barcelona
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half day orientation tour in Paris
Half day orientation tour in Paris
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Versailles and Giverny small group
Versailles and Giverny small group
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Daytrip to Reims and the wine region of Champagne
Daytrip to Reims and the wine region of Champagne
Paris
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Montalcino: visit and wine tasting
Montalcino: visit and wine tasting
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Siena city tour
Siena city tour
Siena

Our tour guide, Claudia, was so knowledgeable and sweet. Asked for our questions and left time for us to think about what we wanted to know. Listened and interacted so well. Showed interest in us and was very responsive.

Quality of Experience
Guides, Drivers and Staff
Claudia was awesome.
Transport
Orientation tour of Florence with visit to the Accademia
Orientation tour of Florence with visit to the Accademia
Florence
Quality of Experience
Guides, Drivers and Staff
Transport
Wine tour in Chianti
Wine tour in Chianti
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Raquel Ferriol
Raquel
Raquel Ferriol
Local specialist in Spain | Replied on May 29, 2023

Hello Randy and Lupe,
Thank you so much for your very kind words!

It was a real pleasure working with you and accompanying you during your trip to Spain, Italy and France.

I hope that we can meet again some time in the future!

Warmly,

Raquel

Verify Events
Spain | May 17 - May 25, 2023

Stephen
Stephen Z.
Sarasota, FL | Reviewed on May 27, 2023

Entire trip met our expectations regarding hotel quality, logistics and service by Marina and The Espiritu team.

Our issues were all with booked events.
The coordinator, Carlos, for the Alhambra tour directed us to stand alone at the wrong meeting point without asking a question. Then he failed to look for us while we stood only 15 meters away. Luckily, we found Edo in the Alhambra and had a great experience.
The flamenco show started 30 minutes before our scheduled time.
The tapas tour started 30 minutes after our scheduled time.

Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Jun 01, 2023
Hi Steve, thank you so much for taking the time to write your trip review! It has been a real pleasure working with you on the design and planning of your trip to Spain. The flamenco changed their starting time and did not notify us so we could not let you know about the change of the starting time, I will refund you the activity as it is unacceptable. Regarding the incident with the Alhambra, it is indeed difficult to find your guide with all the travelers meeting their guide at the same... Read more

Hi Steve, thank you so much for taking the time to write your trip review! It has been a real pleasure working with you on the design and planning of your trip to Spain. The flamenco changed their starting time and did not notify us so we could not let you know about the change of the starting time, I will refund you the activity as it is unacceptable. Regarding the incident with the Alhambra, it is indeed difficult to find your guide with all the travelers meeting their guide at the same time. Unfortunately, the Alhambra does not let any guide to have a company logo and this makes the task of finding your guide more difficult. I appreciate your feedback and I hope that despite these incidents you had a wonderful trip in Spain :) I look forward to working with you in the future. Warmest regards, Marina

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