Kimkim Trip Reviews for Iceland

4.9
Based on 1,052 ratings
Read 1,052 verified reviews by travelers who booked their trip to Iceland on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Sigurður did a fantastic job in planning our trip and made it extraordinarily special!!!
Iceland | Aug 30 - Sep 13, 2022

Yumi
Yumi A.
Kent, WA | Reviewed on Sep 18, 2022
Sigurður did a fantastic job in planning our 2-week trip! After communicating with him via kimkim site, he knew exactly what we wanted, including activities and accommodations. He designed a perfect itinerary for us. We loved all the accommodations (I am very picky with accommodations ). He nailed them to perfection even though we started planning our trip only 3 months prior. He was also easy to access during the trip when we needed his expertise, so it was a big plus for us. When... Read more

Sigurður did a fantastic job in planning our 2-week trip! After communicating with him via kimkim site, he knew exactly what we wanted, including activities and accommodations. He designed a perfect itinerary for us. We loved all the accommodations (I am very picky with accommodations ). He nailed them to perfection even though we started planning our trip only 3 months prior. He was also easy to access during the trip when we needed his expertise, so it was a big plus for us. When Sigurður wasn't available on the phone, his colleague, Michele kindly and promptly assisted us. Furthermore, Sigurður contacted us one night around 11:00 pm telling us to go outside to see the northern lights. We were already in bed, but we got dressed and went outside, then we saw beautiful northern lights! He really went out of his way to make our trip extraordinarily special!! We couldn't thank him enough. Thanks to him, my daughter, a photographer, could see the northern lights on her 21st birthday and captured the beautiful image with her camera. Thank you, Sigurður! You are the best!!!

Local specialist: Sigurður Jökulsson
Sigurður
Sigurður Jökulsson
Local specialist in Iceland | Replied on Sep 21, 2022

Oh wow. Thank you so much, Yumi. It was great fun and a pleasure planning this trip with you. It was a vacation of its own to follow you on your journey. I couldn't ask for a better review.
I am so glad I manage to make the birthday night so memorable,

Have a great day and thank you again!

An enjoyable trip of a beautiful country.
Iceland | Aug 25 - Sep 6, 2022

Gary
Gary B.
| Reviewed on Sep 14, 2022
Rinolda knows her home country well. We enjoyed the driving route that she created for us, and the hotels she selected on our behalf were nice. Restaurant recommendations she made were helpful. I would have preferred separate bookings for each couple traveling together, rather than the lead traveler having all bookings in his name. When creating a travel itinerary, I would recommend that she include the tour providers name, phone number, and time and location for meeting with the... Read more

Rinolda knows her home country well. We enjoyed the driving route that she created for us, and the hotels she selected on our behalf were nice. Restaurant recommendations she made were helpful.

I would have preferred separate bookings for each couple traveling together, rather than the lead traveler having all bookings in his name.

When creating a travel itinerary, I would recommend that she include the tour providers name, phone number, and time and location for meeting with the guide. In addition, advance notification of trip cancellations would be helpful.

Our rental car was not equipped with a GPS. A portable GPS was provided at an alternate Eurocar rental site, but the GPS was out-dated. It was challenging to navigate due to the lack of road signs, and a GPS with newer technology would have been beneficial.

The hiking guide and fishing guide were outstanding. They both knew their profession extremely well and were a pleasure to be with.

Hotel Reviews
Skuggi Hotel by Keahotels
Reykjavík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lambastadir Guesthouse
Selfoss
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Fransiskus Stykkishólmi
Stykkishólmur
Authenticity & Character
Location
Staff
The young man at the front desk was especially kind and helpful
Cleanliness & Comfort
Fosshotel Westfjords
Patreksfjörður
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Ísafjörður Torg
Ísafjörður
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Laugarbakki
Laugarbakki
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Laxá
Myvatn
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Fly Fishing in Golden Circle
Golden Circle

Ari was great and fun to be with. We caught plenty of fish and he handled them carefully and safely released all to the water.

Quality of Experience
Guides, Drivers and Staff
Transport
Gullfoss Waterfall
Gullfoss Waterfall
Iceland
Quality of Experience
Djupalonsandur Black Sand Beach
Djupalonsandur Black Sand Beach
Snæfellsnes Peninsula
Quality of Experience
Saxholar Crater
Saxholar Crater
Snæfellsnes Peninsula
Quality of Experience
Kaldbakur Mountain hike
Kaldbakur Mountain hike
Iceland

Our guide was great and highly professional. He was a wealth of information about the country and culture of Iceland.

Quality of Experience
Guides, Drivers and Staff
Transport
Viti Crater
Viti Crater
Lake Mývatn
Quality of Experience
Mývatn Nature Baths
Mývatn Nature Baths
Lake Mývatn
Quality of Experience
Geysir Geothermal Area
Geysir Geothermal Area
Golden Circle
Quality of Experience
Local specialist: Rinolda J
Rinolda
Rinolda J
Local specialist in Iceland | Replied on Sep 17, 2022

Hi Gary,

Thank you for your feedback, I will definitely try to improve in the future. And I am happy to hear you had a great time!

Best regards,
Rinolda

2022 Iceland Trip
Iceland | Aug 25 - Sep 6, 2022

M
Michael C.
Eagle, ID | Reviewed on Sep 13, 2022
Rinolda did an excellent job working with the four of us--two couples with similar, but also different interests in what we wanted to see in Iceland. Beth and I thought that Rinolda did a great job communicating with us, turning around updated itineraries and, importantly, establishing a reasonable schedule of travel, sights and layovers. All accommodations were high caliber, and connections with flights, transfers, hotels/guesthouses, rental car went off without a hitch. Quick handling of... Read more

Rinolda did an excellent job working with the four of us--two couples with similar, but also different interests in what we wanted to see in Iceland. Beth and I thought that Rinolda did a great job communicating with us, turning around updated itineraries and, importantly, establishing a reasonable schedule of travel, sights and layovers. All accommodations were high caliber, and connections with flights, transfers, hotels/guesthouses, rental car went off without a hitch. Quick handling of refunds for excursion cancelled due to weather conditions and walking tour.

We would use KimKim again when planning a similar trip.

Hotel Review
Lambastadir Guesthouse
Selfoss

This was a very nice guesthouse. The family worked hard to make it a good experience. Clean, quiet, lots of information/brochures available re: local activities. Close to town, but not too close.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Fly Fishing in Golden Circle
Golden Circle

Ari was a great guide, who worked energetically to assist us with our fly fishing trip. He arrived on time, got us on the water and fishing quickly. He was a pleasure to fish with. It also happened to be a beautiful day with perfect weather.

Quality of Experience
Guides, Drivers and Staff
Transport
Kaldbakur Mountain hike
Kaldbakur Mountain hike
Iceland

Oli was a great guide. On the drive out and back (and during the hike) he shared a lot of information and answered many questions that we had been accumulating about Iceland culture. He also was knowledgeable about the local natural history (plants, animals and geology). The trip was well planned and safe. We would recommend this hike to any reasonably fit people who want to get off the roads and see some backcountry with incredible views.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Rinolda J

Ladies trip
Iceland | Aug 24 - Sep 6, 2022

Eileen
Eileen T.
Singapore | Reviewed on Sep 13, 2022
Overall we had an enjoyable trip.
Below are some of my personal view
- Quite upset that despite multiple request for a bigger space 4x4 car but on the day of collection of car n loading up all our luggages to find out that the luggages had filled to the ceiling of the car thus blocking driver’s rear view. We decided to change to Volkswagen caddy which is the only bigger car available.
- Another disappointment is the poor GPS device given which couldn’t key in the exact location of our...
Read more

Overall we had an enjoyable trip.
Below are some of my personal view
- Quite upset that despite multiple request for a bigger space 4x4 car but on the day of collection of car n loading up all our luggages to find out that the luggages had filled to the ceiling of the car thus blocking driver’s rear view. We decided to change to Volkswagen caddy which is the only bigger car available.
- Another disappointment is the poor GPS device given which couldn’t key in the exact location of our destination.
- To made things worst, the Wi-Fi device came only with 3GB and it ran out on day 3 as most of the time we need to connect to Wi-Fi using our Handphone Google map to get to our destination.
- Thorsmork is another disappoint where we have to walk more than 30 mins over very uneven rocks and crossing 2 rivers risking trip n fall n getting our shoes wet just to see a pathetic waterfall
- hotels are very small without a wardrobe and no space to put and open up our luggages

Hotel Reviews
Arnarstapi Hotel
Snæfellsbær
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Albert Guesthouse (Hotel Hvammstangi)
Hvammstangi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sel - Hótel Mývatn
Myvatn
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Eskifjordur
Eskifjordur
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshótel Vatnajökull
Höfn

Room small

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshotel Núpar
Kálfafell

Small room with very little leg space

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room With A View Apartment Hotel
Reykjavík

Location is good but parking is a problem

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Housekeeping is not 24hrs
Fosshotel Hekla
Selfoss

Rooms too small Rooms were located just below the restaurant and it’s very noisy as the footsteps sound is loud

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Northern Light Inn
Grindavik

Rooms very small

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aurora Hotel at Reykjavik-Keflavik Airport Terminal KEF
Keflavík

Short distance walk from hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
A day excursion in Thorsmork
A day excursion in Thorsmork
Iceland

Not worth to go

Quality of Experience
Guides, Drivers and Staff
Guide walk too fast and did not even wait for us
Transport
Iceland Thermal Bath Experience
Iceland Thermal Bath Experience
Iceland

Good experience

Quality of Experience
Guides, Drivers and Staff
Transport
Blue Lagoon
Blue Lagoon
Iceland

Very good experience

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jenny Booth
Jenny
Jenny Booth
Local specialist in Sweden | Replied on Sep 27, 2022
Hi Eileen,
I am happy to hear that overall you had a good trip.
I am sorry to hear about the parts of your trip which were disappointing for you.
To address your points:
We spoke in detail about the best and most cost effective rental vehicle for your group. After initially looking at a Kia Sportage, you added an additional person to your group and advised you would be taking four large suitcases. I then recommend upgrading to a Kia Sorento, 7 seater, which fits four suitcases in the boot...
Read more

Hi Eileen,
I am happy to hear that overall you had a good trip.

I am sorry to hear about the parts of your trip which were disappointing for you.
To address your points:
We spoke in detail about the best and most cost effective rental vehicle for your group. After initially looking at a Kia Sportage, you added an additional person to your group and advised you would be taking four large suitcases. I then recommend upgrading to a Kia Sorento, 7 seater, which fits four suitcases in the boot space. It seems you took 7 large suitcases with you in total. If I had known this before your trip I would have absolutely advised you to have a larger vehicle. I am glad that Europcar were able to swap your vehicles over for you when you arrived.

In regards to the GPS and wifi. We arrange wifi with the rental vehicles so you can use the map links we provide to follow the entire route on a smartphone or tablet. This way we have provided you with precise locations so you get to the exact place you need. I am surprised that the wifi ran out, it may be that you were using it for more than just the day maps and went over the paid for amount. There are details which come with the device on how to add additional GB if needed.

I’m sad that you couldn’t enjoy your Super Jeep tour and guided hike at Thorsmork. Thorsmork is a truly spectacular place, and in fact is at the top of the list for some of the best hiking trails in Iceland. With any hiking in Iceland it’s really important to go prepared and have the correct footwear.

I hope that, despite the above, you have some wonderful memories of your ladies trip to Iceland. Your photos look fabulous, enjoy you free kimkim photobook!

Great triip!
Iceland | Aug 25 - Sep 10, 2022

K
Karyn O.
Billings, MT | Reviewed on Sep 12, 2022

We had a truly amazing trip. The itinerary was excellent - we felt we had a great experience of Iceland and had time to really enjoy its wonders. All the bookings were hassle-free, we loved the locations, the hosts and guides were great. Even our weather karma was pretty good!

Local specialist: Michele Bardasi

The trip overall was great, and we will come ...
Iceland | Aug 28 - Sep 4, 2022

Will
Will P.
San Francisco, CA | Reviewed on Sep 11, 2022
The trip overall was great, and we will come back for sure. The two challenges I had were as follows:
1) Hotels and rooms were good, but not great (except on Westman island). I would have gladly paid more for nicer rooms, and thought I had communicated that.
2) My biggest frustration was with the glacier hike and ice cave tour was the size of the group. I explicitly asked for a maximum of 6-8 in tour, and there were 13 and 24 respectively! I was told they would be,, yet the groups were too...
Read more

The trip overall was great, and we will come back for sure. The two challenges I had were as follows:
1) Hotels and rooms were good, but not great (except on Westman island). I would have gladly paid more for nicer rooms, and thought I had communicated that.
2) My biggest frustration was with the glacier hike and ice cave tour was the size of the group. I explicitly asked for a maximum of 6-8 in tour, and there were 13 and 24 respectively! I was told they would be,, yet the groups were too large slow, and far less enjoyable. They both offered private tours which would have been much better and I will do on the next trip.

Local specialist: Halldór Haraldsson

Best Vacation Ever
Iceland | Aug 3 - Aug 11, 2022

Monica
Monica V.
San Antonio, TX | Reviewed on Sep 08, 2022

We were looking forward to have the best family vacation ever. So we choose to travel to Iceland. I found Kim Kim agency at the web. Janet help me perfectly. The instructions and the logistics of the trip was amazing. She gave me a Google driving plan around the Island, with fabulous views. Our idea was to stay in Farms so we can have the full experience, and she made that possible, so it was perfect. The only thing I will change will be that the first day was a very long drive, and we were super tired of the flight from the United States. But everything else was amazing !

Local specialist: Janel Doyle

10 stars! Best trip of our life thanks to Emanuela!
Iceland | Aug 30 - Sep 5, 2022

Adam
Adam H.
Kew Gardens Hills, NY | Reviewed on Sep 07, 2022
The best trip of our life! Emanuela was so amazing and spot on with what we needed. We have two children age 6 and 7 and she was able to plan aroubd their ages! We are so grateful for her expertise as we were able to seamlessly walk into an amazing vacation and see so many things that we could not have planned and organized ourselves. Iceland is by far my favorite country I have ever visited. From the people to the food to the beautiful landscape. All of our guides were amazing starting from... Read more

The best trip of our life! Emanuela was so amazing and spot on with what we needed. We have two children age 6 and 7 and she was able to plan aroubd their ages! We are so grateful for her expertise as we were able to seamlessly walk into an amazing vacation and see so many things that we could not have planned and organized ourselves. Iceland is by far my favorite country I have ever visited. From the people to the food to the beautiful landscape. All of our guides were amazing starting from Evie in the lava cave to my snorkeling guide at silfra, which I am forgetting his name, to Frieman with the Northern Lights. The hotels were perfect. Enterprise was so helpful as well. Truly amazing country with wonderful people. Thank you Emanuela for an amazing unforgettable trip!! If I could give it 10 stars I would! We will be back Iceland!

Activity Reviews
Blue Lagoon and departure
Blue Lagoon and departure
Reykjavík

Reykjavik is such a beautiful city! We had a terrific time. So many things to see and all the food was excellent. Cleanest city I’ve ever been in. Blue lagoon is a must!!! Really amazing.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Whale Watching
Whale Watching
Reykjavík

Truly amazing experience! The staff and guide were great. The boat was perfect. We saw whales, dolphins and other wildlife! We saw a whale breech which was amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Drive back  and more of the South Coast
Drive back and more of the South Coast
Vík

I am not sure if I can include the iceberg and glaciers in this but this was amazing to see. The zodiac boat tour was truly awesome. Stopping to see the 2 million old rocks and cliffs was amazing. All the waterfalls on this trip is a must! The geysers were so cool to see as well.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
South Coast and Icelandic Lava Show
South Coast and Icelandic Lava Show
Vík

So amazing!!!! The south coast was so beautiful. The black sand beaches, lava cave formations, the waterfalls. Everything was amazing. Really breathtaking that cannot be appreciated as much on camera but really need to see it in person. It was such a great experience. The lava show surpassed my expectations! The presenter or guide was excellent! Very knowledgeable. Amazing to see lava that close. Felt very safe. Also got a piece of lava glass at the end which was really cool.

Quality of Experience
Amazing overall experience! The southern coast was breathtaking and a must see
Food
Every single place I ate was so good. Never was disappointed. The black crust pizza was amazing at Vik
Guides, Drivers and Staff
Our guide or presenter was amazing.
Transport
Our rental car was perfect for our family
Snorkeling at Silfra fissure
Snorkeling at Silfra fissure
Selfoss

I LOVED this! It was like extreme snorkeling. The tectonic plates and nature was so beautiful. The staff very friendly and knowledgeable. Our guide I can’t remember his name but was really great! He took the time to ensure our wet suits were on properly and was with us the entire time. Truly a once in a lifetime experience.

Quality of Experience
Definitely experts who know what they are doing!
Guides, Drivers and Staff
Our guide was so great and knowledgeable. Felt very safe following his lead.
Transport
West Iceland
West Iceland
Reykjavík

The entire staff was so friendly! Evie was excellent. She had so much energy and knowledgeable. Great experience! The beautiful west iceland was wonderful to see. The geothermals we so cool and the medieval homes from 10th century reykholt was amazing. Definitely Viking and brave heart vibes!

Quality of Experience
Everything! From the lava cave to the beautiful nature, waterfalls, geothermals, medieval home
Food
Had some coffee and hot chocolate which was great along with every place we stopped had great food. The greenhouse with the geothermals had great food as well.
Guides, Drivers and Staff
Evie our guide was so great and knowledgeable!
Transport
We really walked from the location but it was well organized and safe
Northern Lights tour with your driver
Northern Lights tour with your driver
Iceland

Amazing!! We saw the northern lights which was rare this time of the year and we knew that risk but our guide was so amazing. He found a great spot and was very knowledgeable. Thanks Frieman!

Quality of Experience
Frieman- our guide. The jeep and of course the northern lights!
Guides, Drivers and Staff
Frieman was excellent
Transport
Superjeep was cool, safe, comfortable
Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Sep 08, 2022

Hi Adam,
thank you so so much for sharing this lovely fedback and pictures of your amazing family trip. Hearing your enthusiasm is contagious and fills my hear with joy for you and for what I do.

It was great to connect and thank you again for having booked your trip with me.
I am sure you will be back to Iceland again, one day.

All the best,
Emanuela

Our trip to Iceland was amazing, our best fam...
Iceland | Aug 27 - Sep 5, 2022

J
Jennifer E.
Point Pleasant, NJ | Reviewed on Sep 07, 2022
Our trip to Iceland was amazing, our best family trip yet! Othman was very helpful with making a few changes to our itinerary in the planning stage and our whole trip turned out perfectly . The website was easy to navigate and use on our day to day travels. There were no issue with any of the hotel reservations or our excursions. We knew it would be an active vacation but it was just the right amount of travel time and activity planned for each day. If I had to make one suggestion - ... Read more

Our trip to Iceland was amazing, our best family trip yet! Othman was very helpful with making a few changes to our itinerary in the planning stage and our whole trip turned out perfectly . The website was easy to navigate and use on our day to day travels. There were no issue with any of the hotel reservations or our excursions. We knew it would be an active vacation but it was just the right amount of travel time and activity planned for each day.

If I had to make one suggestion - I would have preferred zodiac boat tour at Fjallsarlon over Jokulsarlon which is extremely crowded with many tourists and a lot of boats in water. Fjallsarlon was just as beautiful, less crowds, and their tours go right up to glacier.

We loved all of your hotel recommendations, except Hotel Selfoss. We did not have a good experience there. It felt like a college dorm and cafeteria, our room was noisy and not clean with very outdated furniture.

Hope this feedback helps!

Activity Reviews
Solheimajokull Glacier Hike
Solheimajokull Glacier Hike
Iceland

Great guide and excursion!

Husavik Whale Watching
Husavik Whale Watching
Iceland
Myvatn Nature Baths
Myvatn Nature Baths
Lake Mývatn
Blue Lagoon
Iceland
Local specialist: Othman A

Iceland trip
Iceland | Aug 31 - Sep 6, 2022

W
wanda b.
Williamsburg, VA | Reviewed on Sep 07, 2022

Othman’s planned the perfect trip for us to Iceland. He listened to what we wanted for the trip and his 7 day journey was ON POINT!
He had the road trip perfectly mapped out as to not back track and it kept us busy but we also had plenty of time to “stop and smell the roses”
10 out of 10!

Cheers!
Wanda &Wd

Local specialist: Othman A

Great Iceland Road Trip!!
Iceland | Aug 23 - Sep 1, 2022

J
Jen G.
Minneapolis, MN | Reviewed on Sep 06, 2022
We had a fantastic trip to Iceland, thanks to the help and services from Lisbet and KimKim team. We appreciated the accommodation on itinerary and needs for our crew. The details were well planned, and the stays were mostly great, we especially loved the quaintness of the lava resort and the beauty of Husevik!! Read more

We had a fantastic trip to Iceland, thanks to the help and services from Lisbet and KimKim team. We appreciated the accommodation on itinerary and needs for our crew. The details were well planned, and the stays were mostly great, we especially loved the quaintness of the lava resort and the beauty of Husevik!!

Hotel Reviews
Room With A View Apartment Hotel
Reykjavík

While the room was nice, the amenities at the hotel weren't great. The sauna wasn't operational, nor was the hot tub. The breakfast could have been skipped for local food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dæli Guesthouse
Hvammstangi

Beautiful farm locale and setup. Comfortable and clean rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Laxá
Myvatn

This was a beautiful location and facility, I'd say a bit higher end and fancier than "family" hotel. But the food was delicious, rooms very comfortable, and we saw a glimpse of the Northern lights one of the evenings here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Acco Guesthouse
Akureyri

Beautiful little town, nice, comfortable and clean accommodations. One small draw back, the hotel is right in the center of town, so if there is an all night or late night party or festival going on, you will be a part of it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hofsstadir Country Hotel
Hofstaðir

Lovely accommodations, interesting and beautiful setting, and local flavor, although we skipped trying the horse.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Miðhraun - Lava Resort
Stykkishólmur

Awesome rooms/cabins, the sweet soak tub and cold pond, the dining barn, and the setting - so beautiful!! Staff were also really friendly and great!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Husavik Whale Watching
Husavik Whale Watching
Iceland

Great experience - company and guides were excellent!!

Quality of Experience
Guides, Drivers and Staff
Transport
Myvatn Nature Baths
Myvatn Nature Baths
Lake Mývatn

very cool locale and facility.

Quality of Experience
Forest Lagoon
Forest Lagoon
Iceland

Really lovely setup and beautiful facility. Very well run and peaceful and relaxing.

Quality of Experience
Vatnshellir Lava Cave Experience
Vatnshellir Lava Cave Experience
Snæfellsnes Peninsula

REally cool. great guide!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lisbet Grönvaldt
Lisbet
Lisbet Grönvaldt
Local specialist in Iceland | Replied on Sep 06, 2022

Thank you so much for this wonderful review Jen! I'm so happy you had a fantastic trip, it was a pleasure helping you plan it!

everything was very good. Jenny was very resp...
Iceland | Aug 18 - Aug 26, 2022

T
Tarik R.
Mexico | Reviewed on Sep 05, 2022
everything was very good. Jenny was very responsive and helpful though out the entire process. Small details on the trip regarding specific locations, but nothing mayor. The experience was overall very good one Read more

everything was very good. Jenny was very responsive and helpful though out the entire process. Small details on the trip regarding specific locations, but nothing mayor. The experience was overall very good one

Activity Review
Horse Riding Tour
Horse Riding Tour
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jenny Booth
Jenny
Jenny Booth
Local specialist in Sweden | Replied on Sep 19, 2022

Hi Tarik,
I'm happy to hear that you had a good time in Iceland and pleased you were able take the helicopter tour over the active lava fields.
I'm sorry to hear there was an issue about certain locations, I have dropped you a message to find out more details.

Emanuela did an incredible job planning this ...
Iceland | Aug 19 - Aug 26, 2022

K
Kara R.
Flagami, FL | Reviewed on Sep 05, 2022
Emanuela did an incredible job planning this trip to Iceland for my family! She was super helpful and insightful about appropriate activities for myself, sister and dad. She was very professional and listened to our request and needs, and ultimately guided us in the right direction. We had a blast on the snowmobiles, forest lagoon, blue lagoon and glacier walking tour. We were provided an extremely detailed itinerary with where to go, the history behind the places and restaurant... Read more

Emanuela did an incredible job planning this trip to Iceland for my family! She was super helpful and insightful about appropriate activities for myself, sister and dad. She was very professional and listened to our request and needs, and ultimately guided us in the right direction. We had a blast on the snowmobiles, forest lagoon, blue lagoon and glacier walking tour. We were provided an extremely detailed itinerary with where to go, the history behind the places and restaurant recommendations. There was a minor hiccup at a hotel, but Emanuela was reachable and helped solve the problem right away. We requested higher end hotels and only the ones in the main city of Reykjavik were exceptional. The others were a little run down compared to what we asked for, but that may be due to the remote towns we were in. Overall, we had a great experience.

Activity Reviews
Depart Iceland
Depart Iceland
Reykjavík

Easy airport.

Glacier Walking
Glacier Walking
Skaftafell

Our guide Sofie was incredible. She made the entire experience fun and educational.

Quality of Experience
Guides, Drivers and Staff
Transport
At the feet of the Vatnajokull glacier
At the feet of the Vatnajokull glacier
Höfn

Would instead recommend going directly across the bridge to diamond beach. This area was extremely crowded and difficult to see.

Forest Lagoon
Forest Lagoon
Akureyri

Stunning. Would recommend this over blue lagoon.

Quality of Experience
Guides, Drivers and Staff
Transport
Scenic Drive to Akureyri
Scenic Drive to Akureyri
Iceland

Did not see. We used the Google maps gps map provider for our drive and didn’t realize this was optional so we were already too far past it when we realized it was missed.

Langjokull glacier snowmobiling
Langjokull glacier snowmobiling
Golden Circle

The most incredible activity we had. The company was extremely organized and made everything easy. We spent a decent amount of time snowmobiling, so we were all really happy. Would definitely make this a most on people’s itinerary.

Quality of Experience
Guides, Drivers and Staff
Transport
Golden Circle
Golden Circle
Reykjavík

It was really beautiful but extremely windy and a little hard to drive.

Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Sep 05, 2022

Hi Kara,
ohhh!!!Thank you for sharing this lovely feedback and photos. So nice to see all these smiles of you having a great time in Iceland!
I am very happy to hear you had a wonderful time up here and to have contributed to a memorable family adventure.

It was lovely to connect with you. Thank you for your trust and for having booked your trip with me.

All the best,
Emanuela

Perfect Trip for a Family of Three - Thank you Kim Kim!
Iceland | Aug 20 - Aug 28, 2022

Andrea
Andrea P.
Danvers, MA | Reviewed on Sep 05, 2022
Our family of three returned last week from a truly phenomenal experience in Iceland, planned by Emanuela Grieco for KimKim. The process of planning the trip with Emanuela was entirely smooth - we worked through some adjustments after her itinerary was developed, and she incorporated our input at every step. Once we got on our way, we found the GoogleMap links to be particularly helpful on our driving days. While we did have a few very busy and long driving days, overall she planned just... Read more

Our family of three returned last week from a truly phenomenal experience in Iceland, planned by Emanuela Grieco for KimKim. The process of planning the trip with Emanuela was entirely smooth - we worked through some adjustments after her itinerary was developed, and she incorporated our input at every step. Once we got on our way, we found the GoogleMap links to be particularly helpful on our driving days. While we did have a few very busy and long driving days, overall she planned just the right amount of activity in each day and the distances were manageable. Working with Emanuela saved our busy family a ton of time, resulted in an itinerary that we never would have produced ourselves, and and was worth every penny!!

Our itinerary that gave us sufficient time to explore Reykjavik at the beginning of our tripo, returning 3 mornings in a row to Braud & Co. for incredible pastries right near the Hallgrimskirkja. We had a really lovely dinner at Snaps, befriended a friendly Icelandic cat, and visited the Settlement Exhibition at the Reykjavik City Museum. She booked a helicopter ride over the volcano fields that left our 9 year old son's jaw on the floor, and a whale watch that enabled us to see 5 species of marine mammals. On our third day we left the city and toured the Snaefellsnes peninsula, having a very nice traditional Icelandic lunch at Langaholt Guesthouse & Restaurant on the south coast right after the Ytri Tunga Beaches. Further along, we joined a tour of a series of subterranean lava tubes left behind 8,000 years ago during a volcanic eruption. All around the peninsula, we kept trying to count waterfalls but there was so many it was impossible! By far our favorite hotel was FossHotel in Reykolt with lovely hot tubs and a quiet setting after a long day of travel. The Golden Circle is a "must do" but the sites along the way were (not unexpectedly) crowded and touristy - parking was a challenge at most stops. An unexpected find was the small, easily accessible Fitjarfoss waterfall off the 52 Road on the way to the Thingvellir Visitor Center from Reykolt. [Careful - there is more than 1 Reykolt in Iceland!]. After staying outside Selfoss, we traveled to Vik and along the way stopped at incredible waterfalls, fed bread to the friendly Icelandic horses and stumbled upon a film being shot on location at the Kvernufoss waterfall - a lesser known and much less crowded site than the incredible Seljalandsfoss waterfall. The Seljalandsfoss was awesome - our son loved the "pouring rain" and walking behind the falls. We had 2 perfect kid-friendly dinners in Vik at the Black Sand Pizza Company and Smidjan Brugghus and stayed at Hotel Kria, which had a great breakfast. Emanuela booked us a horseback ride along the black sand beaches the evening we arrived in Vik, and the next day she sent us out on a whirlwind day including a glacier hike on the near the Skaftafell Visitor Center with Troll Expeditions (Tina was a highlight for our son) and an amphibian boat tour of the Jokullsarlon Glacier Lagoon. The late afternoon sun light shining through drifting glaciers was gorgeous, and harbor seals were everywhere. On our last day we drove from Vik to Grindavik for an ATV tour over the lava fields and a final night at the gorgeous Silica Hotel, where we sampled the Blue Lagoon and had sandwiches at the hotel for dinner. The Blue Lagoon is absolutely worth, even if only for a strange, other-worldly experience and people watching!! Relaxation was more easily achieved in the smaller private lagoon of the Silica Hotel.

Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Sep 06, 2022

Hi Andrea,
what a pleasure to read your beautiful story review. You made me travel and adventure with you and your family for a few minutes.
I am so happy you had a wonderful Iceland family experience, with tons of stories to share for a long time to come. This is pure bliss to hear.
It was been a pleasure to connect with you and thank you again for having booked your family trip with me.

Hope to welcome you back again, one day.
Emanuela

Good planning overall. Was helpful in taking...
Iceland | Aug 28 - Sep 3, 2022

P
Paul T.
Maplewood, NJ | Reviewed on Sep 04, 2022
Good planning overall. Was helpful in taking out a lot of the work for us to plan and book and organize. What’s missing:
1) The order shown for site visits and hotel check ins shown on a given day in the summary and detail plan needs to match the order shown on the driving maps. On most days, they didn’t.
2) Every tour and site visit on the plan needs to show (without having to look at vouchers or tour company websites):
- Total time at site (with ranges or estimate for...
Read more

Good planning overall. Was helpful in taking out a lot of the work for us to plan and book and organize.

What’s missing:
1) The order shown for site visits and hotel check ins shown on a given day in the summary and detail plan needs to match the order shown on the driving maps. On most days, they didn’t.
2) Every tour and site visit on the plan needs to show (without having to look at vouchers or tour company websites):
- Total time at site (with ranges or estimate for self-guided sites)
- Total time round trip from hotel
- More logistical info - for example distance/walking time from site parking lot to site (frequently walks were much longer than we knew and messed up our timing - we ran behind). Every night, it took us half an hour or more to plan the following day step by step in order to make tour times, dinner reservations, factor in time and logistics for eating lunch, etc. And we had to look up missing information
3) For a couple of the self guided tours, way too little time was factored in when planning the day - in one case a visit was suggested that we figured would take 30-40 minutes but including a critical scenic cliff walk tour that was was a highlight of the day but took 1.5-2 hours. We didn’t know, missed most of it and saw later from people posting on a Facebook page that it was amazing. We would have planned the day differently had we known.
4) Driving times and distances between individual stops on a day’s driving map
5) Too many separate links are provided for the plan, driving directions, geo locations, vouchers, special driving tips and instructions, etc. Should all be included in the plan. 1 single link. 1 single document. Creates too much self-organizing, printing, arranging and cross-referencing when preparing for trip.
6) Every agent needs to have their cell number on the site.

Local specialist: Janel Doyle

I had a very pleasant for experience with Kim...
Iceland | Aug 24 - Aug 29, 2022

Eleanor
Eleanor B.
King of Prussia, PA | Reviewed on Aug 30, 2022
I had a very pleasant for experience with Kim Kim. This was my first experience with the company and also my first trip after COVID and so I was a little hesitant to try it out. However, I was very pleased with Emanuela and her recommendations and she was also very patient and answering my questions. Overall, I will be recommending the service to my friends and would absolutely use it again. Read more

I had a very pleasant for experience with Kim Kim. This was my first experience with the company and also my first trip after COVID and so I was a little hesitant to try it out. However, I was very pleased with Emanuela and her recommendations and she was also very patient and answering my questions. Overall, I will be recommending the service to my friends and would absolutely use it again.

Activity Review
Katla Ice Cave
Katla Ice Cave
Vík

Are tour guide. Maria was exceptional. She kept us all laughing and made us feel very comfortable. She also took special care of my 13-year-old which made me much more comfortable with my child going on the tour and into the ice cave via the ladder. The tour itself is beautiful and not to be missed.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Sep 05, 2022

Hi Eleanor,
it was lovely to connect with you and I am super happy you had a memorable time in Iceland.

I hope to have you back here again one day to check the rest!
All the best,
Emanuela

Everything was spot on...
Iceland | Aug 20 - Aug 29, 2022

A
Aimee P.
East Palo Alto, CA | Reviewed on Aug 30, 2022

Everything was spot on. Considering we were a last minute booking, six in the group and traveling with a wheelchair, Terry did an awesome job in getting us accommodations in all the right places on the Ring Road in Iceland. Siglufjordur was a must and the hotel there was the best!

Local specialist: Terry Stanley
Terry
Terry Stanley
Local specialist in Canada | Replied on Aug 31, 2022

I am thrilled that everything worked out so well, especially with all the challenges that we faced. It was somewhat of a unique itinerary with Siglufjordur included in it; I'm so glad that I could make this wish list request a reality for your husband. Thank you, Aimee.

Great planning by Duncan!
Iceland | Aug 22 - Aug 26, 2022

Rom
Rom S.
San Leandro, CA | Reviewed on Aug 29, 2022

Duncan did a great job planning out our trip and accommodated for our flight days by mixing in high energy and low energy days. He even had restaurant suggestions for our specific dietary needs!

Local specialist: Duncan Campbell
Duncan
Duncan Campbell
Local specialist in Italy | Replied on Aug 30, 2022

Thanks Rom, I'm pleased you got some footage and enjoyed the food, personally I enjoyed putting it all together. It was a full 5 days, from what I can tell!
Regards
Duncan

Beautiful and fulfilling Iceland vacation!
Iceland | Aug 22 - Aug 26, 2022

Kannan
Kannan M.
South Laurel, MD | Reviewed on Aug 28, 2022
We had a great trip to Iceland that was planned out by our guide Duncan. He was very responsive to questions and helped coordinate based on our requests. The trip was based on the Golden Circle. The trip started easily with the car rental. Driving around Iceland was quite easy. Duncan had given us a route and itinerary based on location so we can maximize our time. The weather was amazing so that made the site seeing easier. The waterfalls were amazing and each was different from the... Read more

We had a great trip to Iceland that was planned out by our guide Duncan. He was very responsive to questions and helped coordinate based on our requests. The trip was based on the Golden Circle.

The trip started easily with the car rental. Driving around Iceland was quite easy. Duncan had given us a route and itinerary based on location so we can maximize our time. The weather was amazing so that made the site seeing easier. The waterfalls were amazing and each was different from the others. We did the touristy Blue Lagoon which was fun but we liked the more natural Secret Lagoon. We did the glacier hike as well and that was a great experience too. We were able to see many sites and had time for other hikes and excursions.

We were surprised by the day trip to the wonderful Westman Island and were able to see the many puffins at the lookout point.

Each town we stayed at had a different feel from each other too. The accommodations were quite comfortable and very clean, with breakfast each morning. They were all in great locations. We stayed at the city center, Reykjavik, Vik, Westman Island. The restaurant recommendations were great as well.

Overall Iceland was a fantastic experience and one of the best trips I ever had. The incredible scenery, glaciers, waterfalls, seeing the horses and puffins. We were independent but had a great plan set up through Duncan and Kimkim and actually felt like we were exploring and discovering the beauty of Iceland rather than a flock of a big tourist group.

Hotel Reviews
Hótel Vestmannaeyjar
Westman Islands

Wonderful hotel and had view of island next to our island. Attached restaurant was good albeit slower service. The hotel staff were very polite and friendly. Clean and comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room With A View Apartment Hotel
Reykjavík

Our room had view of parking lot but we only slept in room. It was very clean and comfortable with great shower. Located in city with great restaurant choices and walking distance to different areas but we didn’t have time to enjoy as our flight was the next day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Kría
Vík

Incredible view from Restaurant that was part of hotel. Vik felt like a beautiful resort town. Rooms were very comfortable and clean.

Authenticity & Character
Location
Right in walking area of different hikes and paths.
Staff
Cleanliness & Comfort
Blue Hotel Fagrilundur
Bláskógabyggd

Feels remote but very peaceful. Clean rooms, comfortable. Loved having a passcode and self check in. Restaurant right across street.

Authenticity & Character
Location
Peaceful
Staff
Cleanliness & Comfort
Activity Reviews
Blue Lagoon
Iceland

It was necessary to at least experience the iconic Blue Lagoon and most reviews will all say it probably isn’t worth the cost. The water and steam rising were pretty but it felt like it could have been man made like a Vegas resort.

Quality of Experience
Solheimajokull Glacier Hike
Solheimajokull Glacier Hike
Iceland

It was worth to actually go onto the glacier to get a feel of what it really is and walk on it, especially knowing it is quickly receding.

Quality of Experience
Guides, Drivers and Staff
The Secret Lagoon
The Secret Lagoon
Iceland

Very different experience with the warmth and feel of thermal spring heated pool. Should bring own towel as they charge higher for renting one . Food and drinks available but we didn’t use. Felt cozy and natural rather than touristy.

Quality of Experience
Local specialist: Duncan Campbell
Duncan
Duncan Campbell
Local specialist in Italy | Replied on Sep 02, 2022

Kannan and Rom, thanks so much for the great review! I'm thrilled you had such great weather, enjoyed the accommodation and the food, and also saw puffins! Seems like you had a very active 5 days, I hope you returned home suitably tired yet energized at the same time, and also fulfilled.
All the best
Duncan

Helpful travel service, but still need to do your own research
Iceland | Aug 13 - Aug 20, 2022

B
ben c.
Sudbury, MA | Reviewed on Aug 27, 2022
The trip planning experience was relatively smooth, and we really enjoyed our family vacation to Iceland. Our advisor, Janel, quickly answered questions during the planning stages, and listened to our comments. The itinerary she put together included all of our areas of interest, and all of our bookings went well.
That said, I feel like the level of service was relatively generic and did not appear to leverage any specific insight or knowledge from someone based in country. I would have...
Read more

The trip planning experience was relatively smooth, and we really enjoyed our family vacation to Iceland. Our advisor, Janel, quickly answered questions during the planning stages, and listened to our comments. The itinerary she put together included all of our areas of interest, and all of our bookings went well.
That said, I feel like the level of service was relatively generic and did not appear to leverage any specific insight or knowledge from someone based in country. I would have liked to have more options to choose from when deciding on places to stay, and the ability to customize a bit more. I would have prioritized lodging better suited to having 2 young kids, for instance. Also, knowing that we would be arriving to the airport after the rental car shuttle closed, would have been helpful to start off. Or knowing that during our time in Reykjavik, there would be a major event (marathon) occurring that would impact driving and parking at our hotel.
Overall, KimKim and Janel provided a useful service for making a wonderful country accessible. Next time, I would do additional diligence to make sure all the details fit our needs.

Hotel Reviews
Vík Apartments
Vik I Myrdal

Modern, roomy, and functional. great for families. grocery store across the street a bonus.

Authenticity & Character
Location
Cleanliness & Comfort
Farmhouse Lodge
Vík

Nice place, but a little cramped for a family with 2 young kids.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Héradsskólinn Historic Guesthouse
Laugarvatn

Decent and roomy. lacks a few amenities like hand soap. towels like sandpaper. restaurant at hostel across the street was very good.

Authenticity & Character
Location
Cleanliness & Comfort
Fosshotel Hellnar
Hellnar
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room With A View Apartment Hotel
Reykjavík

Do not book this hotel on the weekend - our room was next to a nightclub that was open til 3am with extremely loud music.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Blue Lagoon
Iceland

relaxing, as advertised. the water did leave my skin feeling weird though.

Jokulsarlon glacier lagoon amphibian boat tour
Jokulsarlon glacier lagoon amphibian boat tour
Iceland

pretty typical tourist attraction, wish they had gone closer to the glacier. was raining during our trip, which was not ideal, but still a beautiful sight.

The Secret Lagoon
The Secret Lagoon
Iceland

better than I expected, nice relaxing environment. however, my son's sneakers were stolen from the locker room.

Quality of Experience
Local specialist: Janel Doyle
Janel
Janel Doyle
Local specialist in Iceland | Replied on Oct 18, 2022

Hi Ben! Thank you so much for your feedback, we really appreciate it. I’m sorry to hear that you were not completely satisfied with your lodging options and did my best to review this with you prior. We do work diligently with families that are traveling to ensure that the drive time is enjoyable and lodging is located near sites of interest. I would like to thank you again for working with us to plan your trip to Iceland and happy to meet with you via phone to learn more about your overall holiday feedback.

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.