Kimkim Trip Reviews for Italy

4.8
Based on 1,289 ratings
Read 1,289 verified reviews by travelers who booked their trip to Italy on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Our experience with KimKim, Elisa and Lorenzo...
Italy | Sep 12 - Sep 20, 2025

Shawn
Shawn H.
Ashburn, VA | Reviewed on Sep 24, 2025

Our experience with KimKim, Elisa and Lorenzo was fantastic. The hotels in Rome and Florence were in the perfect location and so unique and wonderful. Our drivers were all wonderful and communicative. The tour guides took us on the most unique adventures and took the time to show us special, authentic local eateries, artisans and cultural areas. The hotels, tours and transportation were all flawless. Everything was timed perfectly I can't say enough about the wonderful experience we had on our trip. I highly recommend and will absolutely use them again!

Local specialist: Elisa Sciabica
Elisa
Elisa Sciabica
Local specialist in Milan | Replied on Sep 24, 2025

Shawn, thank you so much for your incredible feedback! 😊 I’m absolutely thrilled to hear that you and Amy had such a wonderful time in Italy and that everything went perfectly. It means the world to us to know that the hotels, drivers, and tours truly made your trip special, and that we could give you a taste of authentic local experiences.
If you ever plan another trip, we’d love to help you explore even more of what Italy has to offer.
Thanks again for your kind words and your trust in us. Can’t wait to work with you again! 😊

From the City to the Sea: Rome…Amalfi Coast…Cinque Terre
Italy | Sep 4 - Sep 15, 2025

Gail
Gail B.
Waterford, MI | Reviewed on Sep 24, 2025
* We really enjoyed our stay at The Glam. The hotel was ideally located and close to many historic sites which allowed us easy access by walking or taxi. The hotel was comfortable and the breakfast was very good.
* Campo de Fiori, Jewish Ghetto and Trastevere Food Experience was an excellent, memorable experience. Our guide, Lisa, was outstanding.
* Private Guided Tour of the Colosseum and the Roman Forum was another wonderful experience. Our guide was able to navigate us through the...
Read more

* We really enjoyed our stay at The Glam. The hotel was ideally located and close to many historic sites which allowed us easy access by walking or taxi. The hotel was comfortable and the breakfast was very good.
* Campo de Fiori, Jewish Ghetto and Trastevere Food Experience was an excellent, memorable experience. Our guide, Lisa, was outstanding.
* Private Guided Tour of the Colosseum and the Roman Forum was another wonderful experience. Our guide was able to navigate us through the crowds and provide us with the history we needed to bring the surroundings to their former glory. She was a very knowledgable and personable guide.
* Taking the train to Sorrento was a little overwhelming if you aren’t an experienced train traveler. We were targeted by a young person who impersonated a railway employee offering to help us. She showed us how to read the schedule and grabbed our bags to take to the appropriate platform. When the train arrived, she carried them onto the train. Then she demanded that we pay her 20 euros per person for the “service I provided.” We were all tired and flabbergasted at this point, so we gave it to her. Later we realized, we had been scammed. I recommend that you warn others to watch for this type of con at train stations. Most 70 year old Americans don’t travel by train, so they aren’t accustomed to the machinations of train stations. We are perfect targets.
* Sorrento - the town is quaint, but very, very over crowded. This part of the journey did not start well. Our driver dropped us off at the wrong apartment, so we stood outside of it with our luggage trying to communicate with the apartment caretakers via cell phone about where we were. When he finally figured out that the apartment was the wrong one, he told us to grab our luggage, and he told us where to walk . He met us along the way.
* Villa Sofia - I cannot recommend it to anyone. The beds were extremely hard and left the four of us with back aches. Frankly, it was like sleeping on a board. There was no shampoo, no bath soap and one large towel per adult for a three-day stay. Every Air B&B where I have stayed has basic amenities. The decor was authentic Italian style which would be a plus for some travelers. It did not compensate for the negative aspects of the villa.
* Private driver along the Amalfi Coast - excellent! Our driver deserves a medal for his skills in navigating the twists and turns of those steep mountain roads!! He provided us with interesting facts and history about the towns along the Amalfi Coast, and reserved a restaurant for us where we had an incredible meal overlooking the Mediterranean. We stopped in two of the towns where we had sufficient time to explore and shop. He crafted the time according to our needs. He was an outstanding guide.
* Capri Islnd and Anacapri - beautiful island, but the day was overloaded. There were too many activities planned for this day. By the time we took a boat to the island, rode a jeep to the top, jumped on a cable car, took a tram, etc., we were exhausted. There was no down time to explore on our own. The guide was pushing us to the next activity. She was good friends with the other guides; they kept telling us how good our guide was. It was like attending a sorority party of guides. The chosen restaurant was terrible. We were stuck in a corner with no view and our waiter was the rudest server I have ever encountered. I asked if I could have my dressing on the side. He yelled out, “IMPOSSIBLE!” He never came back to the table. The next waiter was not much better. Our guide had to intervene because the waiters could not understand basic English. I recommend a different restaurant for future travelers!
* Free day - we really appreciated a free day to roam around!
* Hotel Palazzo Vannoni - we loved this hotel! The original frescos on the ceilings were magnificent! The owners were so welcoming and hospitable. Levanto is the perfect place to stay. It is not overly crowded and allows easy access to the rail system connecting the villages of Cinque Terre. Exploring the villages is a unique and incredible experience; those memories will last a lifetime.
* Hiking and Wine Experience - this was an exhilarating experience! My husband and I cannot give enough kudos to our guide, Elizabeth. She was the best of the best!! There were several moments when my courage lagged on those mountain trails, and she rallied the adventurer in me. Our hike was followed by a delicious wine and food tasting experience. Elizabeth made sure we were returned safely back to our hotel. She wins the prize for most outstanding guide in our journey.
* Connection to Florence - I’m not sure how there was no advanced knowledge that a railway connection was closed causing a last minute change in the itinerary to be made that ended up costing over $500. Usually railway construction projects are communicated far in advance. Regardless, two railroad connections schlepping luggage is too much for most American senior citizens.
* Hotel ll Guelfo Bianca - great hotel centrally located in Florence. We were able to support the local economy in the central market, view the Duomo, and walk among the beautiful pieces of art and architecture that is found everywhere in this amazing city. The hotel prepared an early breakfast for us because we were picked up at 3:30 a.m. to be taken to the airport.

Hotel Reviews
Hotel Il Guelfo Bianco
Florence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Palazzo Vannoni
Levanto

Authentic frescos on the ceiling. Warm and friendly staff. Fantastic location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Sofia
Sorrento

The beds were extremely hard. The amenities provided were sparse. Be prepared to bring your own shampoo and bar soap. Only one large towel was provided per adult for a three-day stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Glam
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cinque Terre Hike: From Vineyards to Sea
Cinque Terre Hike: From Vineyards to Sea
Italy
The Pearl of the Mediterranean: A Day on Capri Island & Anacapri
The Pearl of the Mediterranean: A Day on Capri Island & Anacapri
Italy

OVERCROWDED itinerary

A Day Along the Amalfi Coast
A Day Along the Amalfi Coast
Italy
Rome Unearthed: Guided Walk of Colosseum & Ancient City
Rome Unearthed: Guided Walk of Colosseum & Ancient City
Rome
A Food Lover’s Rome: Campo de’ Fiori, Jewish Ghetto & Trastevere
A Food Lover’s Rome: Campo de’ Fiori, Jewish Ghetto & Trastevere
Rome
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Naples & Madrid | Replied on Nov 17, 2025
Dear Gail, thank you so much for taking the time to share such a thoughtful and detailed review. I truly appreciate your honest feedback, as it helps us improve and also highlights the many special experiences you had. I’m very glad to know you had memorable stays at The Glam, Palazzo Vannoni, and Il Guelfo Bianco, as well as unique experiences in Rome, Cinque Terre, and Florence. I’m sorry to hear about the challenges you faced at the train station in Rome. Unfortunately, situations like... Read more

Dear Gail, thank you so much for taking the time to share such a thoughtful and detailed review. I truly appreciate your honest feedback, as it helps us improve and also highlights the many special experiences you had. I’m very glad to know you had memorable stays at The Glam, Palazzo Vannoni, and Il Guelfo Bianco, as well as unique experiences in Rome, Cinque Terre, and Florence.

I’m sorry to hear about the challenges you faced at the train station in Rome. Unfortunately, situations like this can happen in crowded stations, and I appreciate your suggestion to warn other travelers; it is very valuable feedback. I also regret the confusion upon your arrival in Sorrento, and I have already reached out to the driver to better understand what happened so we can avoid it in the future.

Regarding Villa Sofia, as it is an independent villa, only the essential amenities were provided. In Italy, apartments and villas usually differ from hotels in this way. If we had known upon your arrival, we would have gladly contacted the owner to provide anything additional you needed. About the bedding, I understand how comfort is personal and varies from person to person. We will certainly keep your feedback in mind for future travelers.

For the Capri day trip, I’ve spoken with the local provider. They confirmed that only local taxis are used (not jeeps), and that the guide followed the planned itinerary as closely as possible. Still, I understand that the day felt overloaded and that the restaurant experience was disappointing. Your feedback has been shared with them so they can review both the pacing of the day and the dining options to create a more relaxed experience going forward.

Lastly, about the rail connection to Florence, the railway announced the closure with very short notice, and we informed you as soon as we received the update. The private transfer option we suggested was intended to reduce the strain of multiple train and bus changes.

Once again, thank you for sharing your feedback. Your words will help us improve, and we hope you carry with you the wonderful memories of Italy that you created along the way. We truly value having been part of your journey, and it would be a pleasure to welcome you again in the future. Warm regards, Rita 😊

Repeat KimKim customers
Italy | Sep 9 - Sep 19, 2025

Mary Rita
Mary Rita G.
Niles, IL | Reviewed on Sep 24, 2025
We have used Kim Kim for our trips to Spain, Scotland and Italy. Love the personalized service and small group tours. They are always helpful when we have questions and like how you send messages daily on our trip.
Our recent trip to Italy with KimKim Travel was absolutely amazing! We visited Venice and Florence, and everything about the experience—from planning to the final day—was seamless and memorable.
In Venice, we were enchanted by the romantic canals, rich history, and stunning...
Read more

We have used Kim Kim for our trips to Spain, Scotland and Italy. Love the personalized service and small group tours. They are always helpful when we have questions and like how you send messages daily on our trip.
Our recent trip to Italy with KimKim Travel was absolutely amazing! We visited Venice and Florence, and everything about the experience—from planning to the final day—was seamless and memorable.
In Venice, we were enchanted by the romantic canals, rich history, and stunning architecture. The local guide provided by KimKim was knowledgeable and engaging, making our gondola ride and visit to St. Mark’s Basilica even more meaningful.
Florence was equally unforgettable. From walking through the Uffizi Gallery to seeing Michelangelo's David in person, every moment was well-organized and thoughtfully curated. The food, the culture, the art—everything exceeded our expectations.
KimKim Travel did a fantastic job tailoring the itinerary to our interests, and the communication throughout the planning process was smooth and responsive. Every transfer, tour, and accommodation was arranged with care.
We highly recommend KimKim Travel for anyone looking to explore Italy without the stress of planning. This trip created memories that will last a lifetime!

Hotel Reviews
La Maison du Sage
Florence

Wow!!! Such a great B&B/hotel. Loved the atmosphere and the rooms. Felt like i was at home. All the staff was great. The breakfast and service was wonderful.

Authenticity & Character
Such a unique B&B with a front desk.
Location
Across the street from Basilica of Santa Croce and short walk to everything
Staff
Amazing staff. Daniel is the bomb. Got us reservations where we wanted you go and suggested great restaurants.
Cleanliness & Comfort
Great/clean/love the patio
Hotel Ca' d'Oro
Venice

This was a nice hotel. Pleasant and helpful. Not a fdn of their breakfast. The view out our window was beautiful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half Day-Trip to Pisa from Florence
Half Day-Trip to Pisa from Florence
Florence

There was not enough time. It took over an hour to get there. Wish we chose to do something else on our 1/2 day adventure.

Masterpieces of the Renaissance: Uffizi Gallery Tour
Masterpieces of the Renaissance: Uffizi Gallery Tour
Italy

Great to have an expert walk you around to see the important art work. Our your guide was wonderful. She pointed out things you might walk by.

Quality of Experience
Guides, Drivers and Staff
Transport
Best of Florence Walking Tour with David & the Duomo
Best of Florence Walking Tour with David & the Duomo
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Murano Excursion with boat
Murano Excursion with boat
Venice

Great idea. Not a fan of this tour. Too expensive and rushed us off the island to Burano. Wanted to walk around. They only catered to people spending thousands of dollars. Did not like the jewelry. Wish we could of gone yo another site.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit to a Peggy Guggenheim Museum and Palace
Visit to a Peggy Guggenheim Museum and Palace
Venice
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome Walking Tour to Venice: The comprehensive view of the Floating City
Welcome Walking Tour to Venice: The comprehensive view of the Floating City
Venice

Great walk around Venice with a very knowledgeable local.

Quality of Experience
Guides, Drivers and Staff
Transport
Ok
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Oct 01, 2025

Dear Mary Rita,

Thank you so much for your kind words! We’re delighted to hear you enjoyed the personalized service, the small group tours, and our daily updates during your trip.
It’s always our goal to make you feel supported and cared for every step of the way, and knowing this made a difference for you truly means a lot to us.

We look forward to welcoming you again on your next Italian adventure!

Warm regards,
Jessica & Storywalking Team

The guides were amazing, the trip memorable a...
Italy | Sep 2 - Sep 12, 2025

Catherine
Catherine L.
Cedar Falls, IA | Reviewed on Sep 24, 2025
The guides were amazing, the trip memorable and out of this world.
Thank you
Catherine
Read more

The guides were amazing, the trip memorable and out of this world.
Thank you
Catherine

Hotel Reviews
Hotel Villa Paradiso Taormina
Taormina

My favorite hotel! Service impeccable, the food : out of the world. Perfect location and the gardens perfect. Thank you

Authenticity & Character
Loved the old world feel with modern amenities
Location
Location central to so many things to do
Staff
Personable and wonderful
Cleanliness & Comfort
Very clean no complaints loved the little balcony overlooking the gardens
Hotel Corallo
Sorrento

The view was beyond expectation! Service, exceptional, room just beautiful loved the balcony.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
CC Palace Hotel
Roma

Beautiful hotel in a perfect location Excellent service

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visit of The Amalfi coast  Villages Full Day
Visit of The Amalfi coast Villages Full Day
Italy

So much history and beauty a worthy tour. A must for old world beauty and history

Quality of Experience
Guides, Drivers and Staff
Transport
Etna wine group tour
Etna wine group tour
Italy

The food and wine were impeccable The tour on Etna was amazing

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sunset boat trip along the Taormina Coast
Sunset boat trip along the Taormina Coast
Taormina

I will come back and f DD o this again and again … just perfect in every way

Quality of Experience
Guides, Drivers and Staff
Transport
Late afternoon Sicilian cooking class
Late afternoon Sicilian cooking class
Italy

The cooking class was incredible The food amazing Chef!!!! Thank you !!!!

Quality of Experience
Food
Our Chef was Amazing and a great teacher
Transport
Private tour of Tivoli Full Day Trip
Private tour of Tivoli Full Day Trip
Rome

Once in a lifetime tour Mind blowing .. the history and sheer beauty The guide Alice was amazing

Quality of Experience
Guides, Drivers and Staff
Transport
Small group tour of Rome highlights by Golf Cart (6 people - 3 hours)
Small group tour of Rome highlights by Golf Cart (6 people - 3 hours)
Rome

Loved our tour guide Alice!!! She was incredibly knowledgeable…. Took us to the most amazing places!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sonia Vanzin
Sonia
Sonia Vanzin
Local specialist in Venice | Replied on Sep 24, 2025

Ciao Cat, thank you so much for your wonderful and detailed review.
We are thrilled to hear that you had an unforgettable time in Italy, and we very much look forward to welcoming you back again soon!

We worked with KimKim on our honeymoon and th...
Italy | Aug 30 - Sep 11, 2025

V
vanessa k.
South Salt Lake, UT | Reviewed on Sep 24, 2025
We worked with KimKim on our honeymoon and they were wonderful! They really customized the itinerary to our preferences and built the perfect trip for our specific personalities. We also appreciated how much free time we had as we like to explore on our own, it was the perfect balance of relaxation and activity. We would recommend KimKim to anyone planning a big trip who wants to truly enjoy it and not have to think about the little details. Read more

We worked with KimKim on our honeymoon and they were wonderful! They really customized the itinerary to our preferences and built the perfect trip for our specific personalities. We also appreciated how much free time we had as we like to explore on our own, it was the perfect balance of relaxation and activity. We would recommend KimKim to anyone planning a big trip who wants to truly enjoy it and not have to think about the little details.

Activity Reviews
The Best of Colosseum & Ancient Rome With Exclusive Arena Access
The Best of Colosseum & Ancient Rome With Exclusive Arena Access
Rome

We had a wonderful tour with Valentina, one of our favorite guides. She was so knoweledgable and fun to hang out with!

Highlights of the Vatican & Sistine Chapel Tour
Highlights of the Vatican & Sistine Chapel Tour
Italy

Loved Luca and his robust knowledge of the Vatican.

Secrets Walks of Sorrento: Street food by Locals
Secrets Walks of Sorrento: Street food by Locals
Italy

This was not a food tour, it was more of an orientation to the city. It wasn't what we expected and I wouldn't categorize it as a food tour to avoid dissapointment.

Amalfi coast boat tour from Sorrento (Amalfi & Positano)
Amalfi coast boat tour from Sorrento (Amalfi & Positano)
Italy

One of the best days we had!

Cinque Terre sunset tour: visit, aperitif and snorkeling*
Cinque Terre sunset tour: visit, aperitif and snorkeling*
Italy

This tour was awesome, we loved Chiara and Marco. We really enjoyed swimming and enjoying local food and wine.

Portofino Paddle & Pesto
Portofino Paddle & Pesto
Italy

Filipo was great, it was a super fun tour!

Orientation Tour of the Cinque Terre - Half Day Private Group
Orientation Tour of the Cinque Terre - Half Day Private Group
Italy

Such an amazing time, we loved Heidi!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on Sep 24, 2025

Ciao Vanessa,
We’re thrilled to hear that your honeymoon was everything you hoped for!
We’re so glad you could simply enjoy your trip without worrying about the details, that’s exactly what we aim for.
Warm wishes for many more amazing journeys together,
Maria Grazia & Storywalking Team

We had such an incredible time thanks to Lesl...
Italy | Sep 6 - Sep 17, 2025

Michael
Michael B.
Danbury, CT | Reviewed on Sep 22, 2025
We had such an incredible time thanks to Leslie! All the coordination with pick ups, drop offs, boat rides to and from hotels and cities were flawless. Some really special memories would be the truffle Hunting and wine experience in Tuscany at Tenuta Torciano. The truffle lasagna and food were some of the best of the trip not to mention the incredible wine. Speilo the truffle dog made our vacation! The capri boat ride from Sorrento was remarkable. The captain and is helper were... Read more

We had such an incredible time thanks to Leslie! All the coordination with pick ups, drop offs, boat rides to and from hotels and cities were flawless.

Some really special memories would be the truffle Hunting and wine experience in Tuscany at Tenuta Torciano. The truffle lasagna and food were some of the best of the trip not to mention the incredible wine. Speilo the truffle dog made our vacation!

The capri boat ride from Sorrento was remarkable. The captain and is helper were amazing. Toured us thru many different grottos not just the blue grotto. They also helped coordinate transportation once we arrived in Capri which was very helpful.

We could go on and on about what a wonderful trip we had. Leslie hit it out of the park! Thank you so much!

Hotel Reviews
Grand Hotel Flora
Sorrento

Hotel room was huge with a small patio. Very clean and great location. It was nice to have a bar, restaurant and pool.

Authenticity & Character
Location
Could walk to the city center
Staff
Cleanliness & Comfort
Charme Spagna Boutique Hotel
Rome

Nice hotel. Unique set up. Very tight elevator and many floors to walk up.

Authenticity & Character
Very old hotel, Wild set up.
Location
Location was great. Could walk everywhere we wanted to go.
Staff
Very friendly
Cleanliness & Comfort
Hotel Palazzo Guadagni
Florence

Very cool hotel. Beautiful bar overlooking Florence.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palazzo Vitturi
Venice

Very nice hotel. Check in was easy and the staff there was great. Perfect location, easily walkable to all the key locations.

Authenticity & Character
Very old hotel in the center of Venice
Location
Very convenient to everything.
Staff
Very friendly. Eager to help with any requests.
Cleanliness & Comfort
Room was very clean
Activity Reviews
Venice Private Food Tour
Venice Private Food Tour
Venice

Tour guide was incredible. Took time to get to know us as she showed us Venice. Made many recommendations for dinner and things to see.

Quality of Experience
Guides, Drivers and Staff
Transport
Vineyard, Cellar & Ancient Caves Tour with Tasting Experience
Vineyard, Cellar & Ancient Caves Tour with Tasting Experience
Italy

Incredible day. The tour guide was exceptional and really took her time to make us feel welcomed.

Quality of Experience
Guides, Drivers and Staff
Transport
Sorrento Food Tour & Limoncello Tasting
Sorrento Food Tour & Limoncello Tasting
Italy

Best Limoncello we ever had. Shipped 6 bottles homes for friends and family.

Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum & Ancient Rome Tour with Roman Forum
Colosseum & Ancient Rome Tour with Roman Forum
Rome

Incredible. Tour guide was very knowledgeable and extremely pleasant. We had a small fun group.

Quality of Experience
Guides, Drivers and Staff
Transport
Exclusive Capri Boat Tour from Sorrento
Exclusive Capri Boat Tour from Sorrento
Italy

Incredible day. The Grotto and swimming was unreal.

Quality of Experience
Guides, Drivers and Staff
Transport
Truffle Hunting with Lunch
Truffle Hunting with Lunch
Italy

Highlight of the trip

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Leslie Tranchina
Leslie
Leslie Tranchina
Local specialist in Bologna | Replied on Oct 05, 2025
Hi Michael, Reading your feedback absolutely made my day — thank you so much for taking the time to share it! I’m thrilled to hear that you enjoyed your trip and that everything, from the transfers to the experiences, flowed smoothly. I’m delighted the truffle hunting and the day trip in Tuscany was such a highlight — I knew Speilo would steal the show! And the Capri boat ride is such a magical experience; it’s wonderful to know the captain and his helper made it even more special for... Read more

Hi Michael,

Reading your feedback absolutely made my day — thank you so much for taking the time to share it! I’m thrilled to hear that you enjoyed your trip and that everything, from the transfers to the experiences, flowed smoothly.

I’m delighted the truffle hunting and the day trip in Tuscany was such a highlight — I knew Speilo would steal the show! And the Capri boat ride is such a magical experience; it’s wonderful to know the captain and his helper made it even more special for you.

It was a real pleasure planning this journey for you.
To your next adventure to Italy — there’s still so much beauty and culture to discover!

My warmest regards,
Leslie

Wonderful Tour of Italy
Italy | Sep 12 - Sep 21, 2025

Howard
Howard L.
Denver, CO | Reviewed on Sep 22, 2025
We had a wonderful time on our KimKim trip through Italy. The hotel recommendations were in great locations and the recommended tours and selected tour guides allowed us great insight into each location through the eyes of a local. Enricho in Venice, Paola in Florence, and Vincenzo in Capri were superb and I highly recommend them. We traveled by boat, train, water taxi, gondola, funicular, taxi, and chairlift. Thank you KimKim. Read more

We had a wonderful time on our KimKim trip through Italy. The hotel recommendations were in great locations and the recommended tours and selected tour guides allowed us great insight into each location through the eyes of a local. Enricho in Venice, Paola in Florence, and Vincenzo in Capri were superb and I highly recommend them. We traveled by boat, train, water taxi, gondola, funicular, taxi, and chairlift. Thank you KimKim.

Activity Reviews
The Pearl of the Mediterranean: A Day on Capri Island & Anacapri
The Pearl of the Mediterranean: A Day on Capri Island & Anacapri
Italy

We visited with Vincenzo as our guide. He was more like family. What a fun time and he knew everyone. Highly recommend others ask for Vincenzo.

Quality of Experience
Guides, Drivers and Staff
Vincenzo was a local and knew where to go for everything. Plus he took photos and shared with us.
Transport
Great boat ride and open top taxi.
A Day Along the Amalfi Coast
A Day Along the Amalfi Coast
Italy

Although we had just a driver/guide, he got us to all the sites before they filled with tourists. Also recommended great stores and restaurant.

Quality of Experience
Guides, Drivers and Staff
Transport
Unexpected Siena: Discover the City Hidden Gems
Unexpected Siena: Discover the City Hidden Gems
Italy

Long trip for very short time in Siena. However not much to see in Sienna. We extended our driver Jacamo and went to Casa Emma Winery which we loved.

Quality of Experience
Guides, Drivers and Staff
Transport
Jacamo was great. Learned more from him than the Siena guide.
The Art of Italian Cooking: Pasta & Gelato Workshop
The Art of Italian Cooking: Pasta & Gelato Workshop
Italy

We had such a great time with Tomaso. Food was great and so easy and fun to make.

Quality of Experience
Guides, Drivers and Staff
Florence on Foot: Michelangelo’s David & Duomo
Florence on Foot: Michelangelo’s David & Duomo
Italy

Paola was exceptional. We learned so much and enjoyed our time with her.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Murano Glass Blowing Tour with Water Taxi
Private Murano Glass Blowing Tour with Water Taxi
Italy

Great up close experience. Loved the Riva boat ride to Murano.

Quality of Experience
Guides, Drivers and Staff
Transport
Riva boat
Discover the City by Gondola
Discover the City by Gondola
Venice

The gondalier did not interact with us at all.

Quality of Experience
Guides, Drivers and Staff
Transport
Water taxi did not pick us up causing us to be late.
Local specialist: Giorgia Torre
Giorgia
Giorgia Torre
Local specialist in Madrid & Apulia | Replied on Nov 17, 2025

Hi Howard,

Thank you so much for taking the time to write such a wonderful review! I’m thrilled to hear you enjoyed your guides and were able to experience things from a local’s perspective. I’m also glad the hotel recommendations worked well for you. Thank you for trusting me to plan this trip!

Warm regards,
Giorgia

Another great KimKim trip
Italy | Sep 12 - Sep 20, 2025

J
Justine G.
Lincolnshire, IL | Reviewed on Sep 21, 2025

This is the 2nd time we have worked with Andrea, and our 2nd fantastic trip to Italy! KimKim makes everything easy, and Andrea is knowledgeable and works closely with us to plan the perfect trip for us -- it is never cookie cutter or one-size fits all. All of the guides, drivers and experiences are wonderful. I love working with KimKim and cannot recommend it or Andrea highly enough!

Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Sep 25, 2025

Thank you so much Justine for your kind words. It is always a great pleasure working with you.

A Journey Through Italy We'll Never Forget: from Milan to Sorrento.
Italy | Sep 7 - Sep 14, 2025

Donna
Donna M.
Flagami, FL | Reviewed on Sep 21, 2025
The KimKim team once again put together an amazing trip to Italy for us. It all began with our airport pick up in Milan with Sergio. Each private tour we took was absolutely amazing with extremely knowledgeable guides. To mention a few who were outstanding, Marco (Evening Aperitivo Street Food Tour, Francesco (Best of Milan & Duomo walking tour), Federica (Bologna Foodie Experience at Sunset), and Ricardo (Food Valley Private Experience). From the moment these tours began, each guides... Read more

The KimKim team once again put together an amazing trip to Italy for us. It all began with our airport pick up in Milan with Sergio. Each private tour we took was absolutely amazing with extremely knowledgeable guides. To mention a few who were outstanding, Marco (Evening Aperitivo Street Food Tour, Francesco (Best of Milan & Duomo walking tour), Federica (Bologna Foodie Experience at Sunset), and Ricardo (Food Valley Private Experience). From the moment these tours began, each guides professionalism, enthusiasm and incredible knowledge of the area made each experience unforgettable. One of the highlights of the trip was the private cooking class in the home of Silvia and Antonio. From the moment we walked through their door we felt like part of the family. This is a "must do" experience for anyone going to Milan. I also can't forget to mention our trip to Ravenna where we created our own "masterpieces" in a mosaic class with visual artist Luca Barberini. It was our lucky day that we actually had the class with the Master himself!
If there were any downsides to our trip it would only be a couple of issues. Our Private Day Excursion to Lake Como was a bit disappointing and unorganized. The guide Simone, was unable to get the tickets for the ferry to Bellagio and Varenna. He did not do a good job problem solving to resolve this issue therefore we had to go to 3 closer towns on smaller ferries after we became frustrated with just standing around Como. It was also unfortunate that we did not know prior to the tour beginning that we would have to pay for his ferry tickets and his lunch.
The only other minor issue was finding the driver once we arrived in Napoli for our transfer to Sorrento. We were originally told he would be waiting at Platform 24 holding a sign. But he was somewhere outside the station by his car and did not give good directions on where he was located and phone reception was poor.
We highly recommend this trip to anyone looking to experience the best of Italy's history, cuisine, and charm.

Hotel Reviews
Metropolitan Hotel Bologna
Bologna

Metropolitan Hotel Bologna is a small boutique hotel off a side alley in the middle of town. Staff were friendly and helpful with restaurant suggestions. Rooms were stark but spacious and clean. The shower was very tiny (a large person would not be able to close the shower door. Breakfast was very good with many food options.

Authenticity & Character
Rooms remind you of being in summer camp. Very stark but spacious. Very very small shower
Location
Right in the center of town within walking distance to Fontana Del Nettuno, San Petrionio Basilica, Piazza Magiore, Palazzo d'Accursio and Galleria Cavour (high end shops)
Staff
Cleanliness & Comfort
Hotel The Square Milano Duomo
Milan

Hotel The Square Milano Duomo is a beautiful, modern hotel in the heart of the city. The rooms are large and beautifully decorated. Breakfast was outstanding and the staff went above and beyond to be accommodating. The hotel is within walking distance to the Duomo, La Scala, and the Galleria.

Authenticity & Character
Very modern, spacious rooms
Location
The hotel is within walking distance to the Duomo, La Scala, and the Galleria.
Staff
Went out of there way to be accommodating
Cleanliness & Comfort
Activity Reviews
Hands-On Mosaic Workshop in Ravenna
Hands-On Mosaic Workshop in Ravenna
Italy

Attending a mosaic workshop with visual artist Luca Barberini in Ravenna was truly an unforgettable experience. From the moment we arrived, Luca welcomed us with warmth, and a genuine enthusiasm that immediately set a relaxed and inspiring tone for the day. His passion for the ancient art of mosaics is contagious, and he generously shared not just his technical knowledge, but also his personal artistic vision — one that beautifully blends tradition with a contemporary, playful edge. Luca took the time to introduce us to the materials and methods in a hands-on, approachable way, making even beginners feel confident. By the end, each of us had crafted our own small mosaic — a unique souvenir and a tangible memory of the experience. If you’re in Ravenna and want to do something immersive, creative, and take with you a piece of the city’s artistic heritage, I can’t recommend Luca’s workshop enough. It’s not just about making a mosaic — it’s about seeing the world through the eyes of an artist who truly loves what he does and wants to share that joy with others.

Quality of Experience
Guides, Drivers and Staff
Emilia-Romagna Food Valley: Parmigiano, Prosciutto & Balsamic
Emilia-Romagna Food Valley: Parmigiano, Prosciutto & Balsamic
Italy

Our Food Valley experience with Ricardo was an unforgettable day filled with incredible flavors, fascinating stories, and a deep appreciation for Italy’s most iconic culinary treasures. From start to finish, Ricardo was a knowledgeable and engaging guide who brought each stop to life with his passion for the region’s food culture. We began our day in Castelfranco Emilia at Caseificio Bio Reggiani, a family-run dairy farm where we got an up-close look at the traditional process of making Parmigiano Reggiano. Watching the cheese masters at work was fascinating, and the tour gave us a true appreciation for the craftsmanship and time involved. The visit ended with a delicious tasting of Parmigiano aged at different stages, along with the creamiest fresh ricotta—a perfect start to the day. Next, we headed to Modena to visit Leonardi Aceto Balsamico di Modena, a family-owned balsamic vinegar producer with over 150 years of history. We toured the vineyard and aging rooms, learning about the long and meticulous process that goes into making true Aceto Balsamico Tradizionale. The tasting was a standout moment, sampling aged vinegars paired with local cheeses, cured meats, and a glass of wine really highlighted the complexity and depth of flavor in each bottle. Our final stop took us to Parma/Langhirano, where we visited the Conti Prosciutto Factory, another inspiring, family-run business led by a mother and her three daughters. The tour walked us through the detailed process of curing prosciutto di Parma. It ended, of course, with another generous tasting that confirmed why this region is so celebrated for its culinary excellence. If you love Italian food and want a behind-the-scenes look at how the very best is made, this tour is an absolute must. A perfect day for food lovers looking to connect more deeply with the traditions and people behind Italy’s most beloved ingredients.

Quality of Experience
Guides, Drivers and Staff
Transport
Bologna Foodie Experience at Sunset
Bologna Foodie Experience at Sunset
Italy

Our sunset foodie walking experience in Bologna with Federica was absolutely fantastic—one of those tours that leaves you full, happy, and completely in love with the city. We explored the Quadrilatero district, surrounded by colorful markets brimming with fresh produce, meats, cheeses, and the unmistakable aroma of authentic Italian cuisine. Federica was a phenomenal guide, warm, passionate, and full of fascinating stories about each little shop and food tradition we encountered. Our journey began at a local bakery, where we picked up fresh bread, followed by a visit to a pasta and pastry shop, where we tasted a delicious slice of torta di riso (a sweet rice cake unique to the region). From there, we visited a classic Salumeria and picked up a spread of prosciutto, mortadella, and Parmigiano Reggiano. As we walked through vegetable markets and narrow alleyways, Federica shared the rich history behind each family-run business, making the experience feel personal and connected to the heart of Bologna. The highlight of the evening was arriving at the Osteria del Sole—a charming, no-frills wine bar where you bring your own food. We laid out our spread, added Federica’s special touches like fig and onion spreads and an aged balsamic vinegar, and enjoyed a true Bolognese feast paired with local wine. The atmosphere was lively and authentic exactly the kind of experience you hope for in Italy. And just when we thought we couldn’t eat another bite, we continued to O’ Fiore Mio Pizzeria, where we sampled four different square pan pizzas, each with unique and delicious toppings. Finally, we ended the evening on a sweet note at Maritozzi & Gelato, where we indulged in two flavors of gelato of our choice. By the end, we were absolutely stuffed but thrilled. This tour was the perfect combination of food, culture, and local charm. Federica made the experience truly special, and we’d recommend it to anyone wanting to taste the soul of Bologna in just one magical evening.

Quality of Experience
Food
Guides, Drivers and Staff
A Day on Lake Como: From Varenna to Bellagio
A Day on Lake Como: From Varenna to Bellagio
Milan

Our day trip to Lake Como with our guide Simone was a mix of beautiful sights and a few unexpected challenges. The original plan included visits to the well-known towns of Bellagio and Varenna, but unfortunately, all the ferry tickets to those destinations were sold out when we arrived. This was disappointing, and it felt like there wasn’t a clear backup plan in place. At first, there was a lot of waiting around in Como city, which led to some understandable frustration. It wasn’t until we expressed our concern that Simone pivoted and suggested visiting alternative towns on the lake. Thankfully, this turned out to be a positive turn in the day. We ended up exploring Maltrasio, Torno, and Cernobbio—all charming, less touristy towns with beautiful views, peaceful streets, and rich local history. Simone was very knowledgeable and shared interesting details about each place we visited, which helped us appreciate these hidden gems. However, we were a bit surprised to find out that we were expected to cover Simone’s ferry tickets and his lunch during the tour—this was not clearly communicated beforehand and felt a little unprofessional for a guided excursion. Overall, while the day didn’t go as planned, we did enjoy discovering some lesser-known parts of Lake Como. With better organization and clearer expectations, this tour could have been much smoother. The towns we visited were truly lovely, and Simone’s historical insights were appreciated once the day found its rhythm.

Quality of Experience
Better organization. Have a Plan B in place
Guides, Drivers and Staff
Better at problem solving situations
A Milanese Cooking Experience at a Local Home
A Milanese Cooking Experience at a Local Home
Milan

Our private cooking class at the home of Sylvia and Antonio in Milan was truly one of the most memorable experiences of our trip. From the moment we arrived, we were welcomed like family, with genuine hospitality that made us feel instantly at home. We began the evening with a delightful aperitivo, complete with Prosecco and a delicious spread of focaccia, pizza, cheeses, and other savory bites—all homemade and beautifully presented. The cooking portion of the evening was hands-on, fun, and filled with laughter. Under Antonio’s expert (and very patient!) guidance, we prepared fresh tagliatelle, delicate ravioli, and a classic tiramisu from scratch. They both made the entire process feel approachable and enjoyable, whether we were rolling dough or perfecting our layers of dessert. By the end of the evening, we didn’t just learn how to cook; we felt like we had spent a beautiful evening with dear friends. If you’re in Milan and looking for an authentic, intimate, and unforgettable culinary experience, this is it. Highly, highly recommended!

Quality of Experience
Guides, Drivers and Staff
The Best of Milan Guided Walk
The Best of Milan Guided Walk
Italy

Our Best of Milan and Duomo Walking Tour with Francesco was an incredible look into the rich history, art, and architecture of this magnificent city. Francesco was an outstanding guide—knowledgeable, engaging, and full of fascinating stories that brought each stop to life. We began by exploring some of Milan’s most iconic landmarks, including the Royal Palace and the statue of Vittorio Emmanuel II, the first king of Italy. Walking through the Galleria Vittorio Emanuele II was like stepping into a museum, with its elegant high-end boutiques and stunning mosaic floors. Francesco also took us to the famed Teatro alla Scala, sharing its history and importance in the world of opera. A special highlight was the Church of Santa Maria Presso San Satiro, where the illusion of a cross-shaped interior was created by the use of perspective was amazing. Of course, the crown jewel of the tour was the Duomo di Milano. Climbing the 250 steps to the rooftop terraces was absolutely worth it to be able to walk among the 3,400 statues and spires which gave us breathtaking views of the city and a close-up look at the cathedral’s remarkable detail. The interior of the Duomo was just as spectacular. This tour was the perfect way to experience the best of Milan in just a few hours. We highly recommend this tour for first-time visitors and returning travelers to beautiful Milano!

Quality of Experience
Guides, Drivers and Staff
The Milan Aperitivo on Navigli Canals: A Taste of Milanese Life
The Milan Aperitivo on Navigli Canals: A Taste of Milanese Life
Milan

Our Evening Aperitivo Street Food Tour with Marco was an unforgettable experience that beautifully blended Milan's rich history with its vibrant food culture. Marco was a fantastic guide, warm, knowledgeable and passionate about his city. He brought the Navigli district to life, sharing stories that gave us a deeper appreciation of the area's architecture and hidden gems. The food stops were absolute standouts. Our first tasting was at Blue M, La Bottega, a cozy, family run spot where we sampled an amazing selection of Italian hams, cheese, and spreads, all served with fresh warm breads. The flavors were perfectly paired with a unique wine made from rare native grapes. Next we visited Materia Pizzeria, another family owned gem known for it exceptional dough made with specialty flour and their own house pressed olive oil. We sampled the Montanarina, a light crispy baked pizza dough topped with an array of fresh flavorful ingredients. We highly recommend this tour for anyone wanting to discover a more authentic side of Milano while enjoying some truly incredible local food.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Oct 03, 2025
Hi Donna! Thank you so, SO much for sharing your super detailed feedback! It means a lot, especially since this was already the third trip I’ve had the pleasure of planning with some of you! Also, thank you so much for the kind words to our guides. We're so lucky to be able to work with them to offer the best experiences. I’m so glad that overall you enjoyed the journey and that the experiences and recommendations helped make your time in Italy special. About the Lake Como excursion, I... Read more

Hi Donna! Thank you so, SO much for sharing your super detailed feedback! It means a lot, especially since this was already the third trip I’ve had the pleasure of planning with some of you! Also, thank you so much for the kind words to our guides. We're so lucky to be able to work with them to offer the best experiences. I’m so glad that overall you enjoyed the journey and that the experiences and recommendations helped make your time in Italy special. About the Lake Como excursion, I completely understand. That day, there were some works affecting the usual routes and logistics, which unfortunately limited access to certain areas. Your guide did their best to give you the best alternatives possible under the circumstances, but I know it wasn’t quite the same as the classic experience. I truly appreciate your understanding on this. It’s always such a pleasure to work with you again! Sending you my best regards, Bea.

Best Family Trip Ever!
Italy | Aug 21 - Aug 31, 2025

Samantha
Samantha S.
East Northport, NY | Reviewed on Sep 20, 2025
Fabio created the most incredible trip for our family. From the very beginning he was amazing to work with, taking my kids, ages 10 and 8, into careful consideration and brainstorming unique activities with me. I can confidently say this is the best family trip we’ve ever been on, from a private boat ride on the Amalfi Cost to truffle hunting in Tuscany, every experience was exceptional! Fabio was always accessible whenever we had questions and even surprised us with a family photo shoot on... Read more

Fabio created the most incredible trip for our family. From the very beginning he was amazing to work with, taking my kids, ages 10 and 8, into careful consideration and brainstorming unique activities with me. I can confidently say this is the best family trip we’ve ever been on, from a private boat ride on the Amalfi Cost to truffle hunting in Tuscany, every experience was exceptional! Fabio was always accessible whenever we had questions and even surprised us with a family photo shoot on our last day in Rome! This is surely a trip to remember! I highly recommend working with Fabio-you won’t be disappointed!

Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on Sep 22, 2025
Buongiorno Samantha,
Thank you so much for your kind words and for taking the time to share this wonderful review! It was a real pleasure to plan your family’s trip, and I am thrilled to hear that the mix of activities — from the boat ride on the Amalfi Coast to truffle hunting in Tuscany — created such special memories.
Your feedback truly means a lot, and I am delighted that the surprise photo shoot in Rome was a highlight to end the journey on a high note. I look forward to welcoming you... Read more

Buongiorno Samantha,
Thank you so much for your kind words and for taking the time to share this wonderful review! It was a real pleasure to plan your family’s trip, and I am thrilled to hear that the mix of activities — from the boat ride on the Amalfi Coast to truffle hunting in Tuscany — created such special memories.

Your feedback truly means a lot, and I am delighted that the surprise photo shoot in Rome was a highlight to end the journey on a high note.

I look forward to welcoming you and your family back to Italy in the future for even more adventures together!

Wishing you all the best! 😀

Arrivederci,
Fabio

Our guides were wonderful! And the hotel we s...
Italy | Sep 3 - Sep 11, 2025

Erin
Erin B.
Chicago, IL | Reviewed on Sep 19, 2025
Our guides were wonderful! And the hotel we stayed at in Sorento was the best we’ve ever been to including the most amazing breakfast and chef!
The day trip to Capri was probably our favorite part of the trip ❤️
Read more

Our guides were wonderful! And the hotel we stayed at in Sorento was the best we’ve ever been to including the most amazing breakfast and chef!
The day trip to Capri was probably our favorite part of the trip ❤️

Hotel Review
Maison il Conservatorio
Sorrento

So beautiful, so clean, so inviting!! Our absolute favorite!! And the chef!! The breakfast!! Hands down the best!!

Authenticity & Character
The colors, the tile, the large rooms, the large shower… wonderful!
Location
Walked to everything we wanted.
Staff
Helpful whenever we needed anything.
Cleanliness & Comfort
The floors! Everything was immaculate!
Activity Reviews
Self exploration tour of Venice
Self exploration tour of Venice
Venice

Venice was amazing to see and experience. A couple days were enough for us.

Quality of Experience
Guides, Drivers and Staff
Transport
Exclusive Capri Boat Tour from Sorrento
Exclusive Capri Boat Tour from Sorrento
Italy

Best day ever! The boat ride, staff, Capri all amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Early Morning Vatican Tour
Early Morning Vatican Tour
Rome

Having a guide point out the importance of what we were seeing made this special. As a Christian, experiencing where some of the hero’s of our faith taught and died was special.

Quality of Experience
Guides, Drivers and Staff
Transport
The Best of Colosseum & Ancient Rome With Exclusive Arena Access
The Best of Colosseum & Ancient Rome With Exclusive Arena Access
Rome

The details of all the history our guide shared was amazing. And she was able to answer any questions we had.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Eirini Daouka
Eirini
Eirini Daouka
Local specialist in Greece | Replied on Sep 22, 2025

Dear Erin, thank you so much for your wonderful review! We’re delighted to hear how much you enjoyed your stay in Sorrento. Knowing that your guides and the day trip to Capri made the experience even more special truly fills us with pride. We love seeing our local partners share their passion in a way that creates memories like these, and we’re so glad we could be part of your journey.
Arrivederci from the whole Storywalking team!

We have just made it back home from a trip of a lifetime!
Italy | Sep 1 - Sep 18, 2025

Verona
Verona P.
Vestavia Hills, AL | Reviewed on Sep 19, 2025
We have just made it back home from a trip of a lifetime! Our travel agent, Irene, is truly the best in the business! We planned an 18 day trip including Milan, Verona, Venice, Rome, Athens, and last Santorini. She had every single place and tour mapped out with a Google link for us to get to. This was such a comfort! She also had all our train and tour tickets digitally on our itinerary which was a life saver! And to us, the most comforting feeling in the world when when you are in a foreign... Read more

We have just made it back home from a trip of a lifetime! Our travel agent, Irene, is truly the best in the business! We planned an 18 day trip including Milan, Verona, Venice, Rome, Athens, and last Santorini. She had every single place and tour mapped out with a Google link for us to get to. This was such a comfort! She also had all our train and tour tickets digitally on our itinerary which was a life saver! And to us, the most comforting feeling in the world when when you are in a foreign country is when traveling from city to city, having a driver there holding a sign up with your name waiting for you! You have such a feeling of relief because at times you are overwhelmed with traveling. Best feeling in the world. All our tours were top notch and very informative. We have incredible photos of the last 18 days and memories of a lifetime all because of KimKim and Iene! I cannot say enough wonderful things about her and KimKim! We will always call her first for all traveling experiences!

Hotel Review
Kasimatis by La Perla
Santorini

What a way to end our 18 day Anniversary trip! This hotel was out of dreams! If you want one on one time time with a view of a lifetime, this is the place!

Authenticity & Character
You feel like your the only guests there!
Authenticity & Character
Location
PERFECT! Out of my mind with the view we had!
Location
Staff
Very helpful and always happy to help!
Staff
Very helpful and always happy to help!
Cleanliness & Comfort
The people here keep it super clean!!
Cleanliness & Comfort
The people here keep it super clean!!
Local specialist: Irene Lappa
Irene
Irene Lappa
Local specialist in Athens, Greece | Replied on Sep 23, 2025

My dear Verona and Angelo,

Thank you so much for your warm words! I am deeply touched by your wonderful feedback and so happy to hear that you had the trip of a lifetime.

It was a true pleasure working together, and our communication was an utter joy! I can’t wait to help you again with a future trip to Greece and/or Italy—whenever you’re ready for your next journey to Europe.

Warmest regards,
Irene

Beatriz was responsive to our requests and ad...
Italy | Aug 28 - Sep 15, 2025

A
allyson a.
Scarsdale, NY | Reviewed on Sep 16, 2025
Beatriz was responsive to our requests and adapted the itinerary several times. We stayed in 5 locations: loved Masseria le Carrube in Val D'Itria; also liked Masseria LuciaGiovanni in Lecce. Hotel Niklaus in Bari was modern and comfortable. Borgo SAn Gregorio in Avellino was wonderful. Only accomodation that was truly weird was hotel in Napoli: had to ride a freight elevator to get to the room, also pay for each elevator ride, then had to go to the floor above and walk down to get to our... Read more

Beatriz was responsive to our requests and adapted the itinerary several times. We stayed in 5 locations: loved Masseria le Carrube in Val D'Itria; also liked Masseria LuciaGiovanni in Lecce. Hotel Niklaus in Bari was modern and comfortable. Borgo SAn Gregorio in Avellino was wonderful. Only accomodation that was truly weird was hotel in Napoli: had to ride a freight elevator to get to the room, also pay for each elevator ride, then had to go to the floor above and walk down to get to our room, as the little elevator did not stop there. The ceiling of the room was papered with old newspapers, many with big water stains. It was well-located and staff friendly, but would not recommend it. Would recommend all the others. We tried several of Beatriz's restaurant recs and they were all really good. We especially liked how easy it was to access our itinerary on our phones, and ample info including parking advice was included, and it made the travel so much easier. We think she did a great job, and when she was not available someone else was easily contacted. We had to change several of our plans, and that was all taken care of without our having to hassle with it. Altogether a great trip! Thank you.

Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Oct 03, 2025

Hi Allyson! Thank you so much for sharing your feedback! I’m very glad you enjoyed the trip, and it’s also wonderful to hear the restaurant suggestions and mobile itinerary made things easier for you along the way. In Naples' old town, many of the historic palazzi have a quirky elevator system, mostly protected, which can make the experience unusual compared to most modern elevators. In any case, thank you for your comments! It was a real pleasure to plan this trip with you! Best regards, Bea.

My September Italy birthday adventures trip w...
Italy | Sep 2 - Sep 12, 2025

Lisa
Lisa C.
Newark, NJ | Reviewed on Sep 14, 2025
My September Italy birthday adventures trip was amazing and customized by Giorgia !
Giorgia details my trip with wonderful top tier and private excursions to Naples sorrento capri amalfi coast positano Florence and Venice ! Fast Train ride transportation excursions experience within the trip adventures!
I experienced great help and support throughout my trip with the team from start to finish of trip!
Beautifully done!
Read more

My September Italy birthday adventures trip was amazing and customized by Giorgia !
Giorgia details my trip with wonderful top tier and private excursions to Naples sorrento capri amalfi coast positano Florence and Venice ! Fast Train ride transportation excursions experience within the trip adventures!
I experienced great help and support throughout my trip with the team from start to finish of trip!
Beautifully done!

Hotel Reviews
Hotel Il Guelfo Bianco
Florence

Great services friendly knowledgeable!

Authenticity & Character
Quality of services
Location
Close to all the attractions
Staff
Professional and kind manners
Cleanliness & Comfort
Very good cleanliness and comfortable
Hotel Olimpia
Venice

Friendly services my entire stay was wonderful!

Authenticity & Character
Venetian vibes
Location
Water taxi service at the door of hotel ! Restaurant next to hotel!
Staff
Friendly helpful knowledgeable
Cleanliness & Comfort
Everything was clean and comfortable
Activity Reviews
Discover the City by Gondola
Discover the City by Gondola
Venice

Wonderful experience! Great services professional knowledgeable!

Quality of Experience
Professional and knowledgeable service!
Guides, Drivers and Staff
Kind friendly professional services
Transport
Professional knowledgeable
Half-Day Chianti Wine Experience
Half-Day Chianti Wine Experience
Florence

Great experience friendly kind services!

Quality of Experience
Knowledgeable
Food
Meat , pasta
Guides, Drivers and Staff
Professional kind manners
Transport
Great service professional
Florence on Foot: Michelangelo’s David & Duomo
Florence on Foot: Michelangelo’s David & Duomo
Italy

Barbara B. was wonderful and knowledgeable a pleasure to be with !

Quality of Experience
Professional and knowledgeable
Guides, Drivers and Staff
Friendly great personality
Transport
Knowledgeable and professional
A Day on the Water: Amalfi & Positano by Boat
A Day on the Water: Amalfi & Positano by Boat
Italy

I had private boat cruise for my birthday! The skipper fulvio was the best and made my birthday experience amzing and comfortable! The best personality a joy to with!

Quality of Experience
Professional and knowledgeable
Guides, Drivers and Staff
All was wonderful friendly and knowledgeable
Transport
Professional kind manners
The Pearl of the Mediterranean: A Day on Capri Island & Anacapri
The Pearl of the Mediterranean: A Day on Capri Island & Anacapri
Italy

Noemi my guide was wonderful kind manner very knowledgeable professional!

Quality of Experience
Every thing, walking ,exploring ,lunch
Guides, Drivers and Staff
fun great energy knowledgeable
Transport
Experience and knowledgeable
Sorrento Historic Walk with Food & Wine Tastings
Sorrento Historic Walk with Food & Wine Tastings
Italy

Tour guide Luca very knowledgeable professional wonderful personality!

Quality of Experience
Services was great
Guides, Drivers and Staff
Friendly helpful and knowledgeable
Transport
On time services knowledgeable and helpful
Local specialist: Giorgia Torre
Giorgia
Giorgia Torre
Local specialist in Madrid & Apulia | Replied on Nov 17, 2025

Hi Lisa,

Thank you so much for sharing this wonderful review and beautiful pictures! 😍
I’m thrilled to hear you enjoyed your trip and had a fantastic birthday in Sorrento on the boat excursion. Thank you for trusting me to plan this special trip—I would be more than happy to help you plan your next adventure!

Warmest regards,
Giorgia

We loved Rome and Sicily the best. Itinera...
Italy | Sep 2 - Sep 12, 2025

Pat
Pat W.
Waynesboro, VA | Reviewed on Sep 13, 2025
We loved Rome and Sicily the best.
Itinerary and all connections were great.
No serious issues Guides were outstanding Thanks for a lifetime memorable experience. Read more

We loved Rome and Sicily the best.
Itinerary and all connections were great.

No serious issues

Guides were outstanding

Thanks for a lifetime memorable experience.

Hotel Review
Hotel Villa Paradiso Taormina
Taormina

Breakfast was the best of all hotels and all were terrific. Room was comfortable and in the center of the city. Beautiful views from the rooftop breakfast level.

Authenticity & Character
Great service and great rooms
Location
Staff
Helpful and spoke English
Cleanliness & Comfort
Local specialist: Sonia Vanzin
Sonia
Sonia Vanzin
Local specialist in Venice | Replied on Sep 15, 2025

Ciao Pat, grazie mille for your wonderful review!
We’re so happy to hear you enjoyed your time in Italy and that your experience with us was a special part of it. Looking forward to welcoming you back soon.

KimKim’s local expertise and responsiveness will make your trip abroad easy and very enjoyable!
Italy | Aug 30 - Sep 11, 2025

A
Andrew G.
Denver, CO | Reviewed on Sep 12, 2025
Kimkim and our local specialist, Maria Grazia, made our trip to Italy spectacular! They provided us with a fantastic itinerary and put together a great trip plan for our honeymoon. The places and activities they recommended were perfect for our wishes, and they were able to make adjustments to the initially provided itinerary to make our honeymoon truly the trip of a lifetime.
They created a plan to stay in four different Italian cities - Santa Margherita Ligure, Levanto, Sorrento, and Rome...
Read more

Kimkim and our local specialist, Maria Grazia, made our trip to Italy spectacular! They provided us with a fantastic itinerary and put together a great trip plan for our honeymoon. The places and activities they recommended were perfect for our wishes, and they were able to make adjustments to the initially provided itinerary to make our honeymoon truly the trip of a lifetime.
They created a plan to stay in four different Italian cities - Santa Margherita Ligure, Levanto, Sorrento, and Rome - and see many more during our two week trip. They connected us with excellent local guides in each place, and were very responsive whenever we had any questions or needed additional information. They also made our transportation from location to location seamless, making travel quite easy when it could have been one of the biggest challenges of moving through much of Italy.
Overall we would highly recommend Kimkim for a trip to a place you are not very familiar with - they will be able to create a great itinerary for you and make your trip easy so you can just enjoy your vacation. Maria Grazia was also great, and she provided an excellent list of activities and locations for us to visit. Overall we are very happy with the entire experience and will definitely use Kimkim for any similar trips abroad in the future.

Hotel Reviews
Relais Donna Lucrezia
Rome

This hotel was nice as well, but a bit trickier to identify since it is part of a larger building with additional businesses in it. However the hotel itself was great, with big rooms and a nice locally sourced breakfast each day.

Authenticity & Character
The hotel is owned by a family that has roots in the area and operates a family farm nearby, which provides the breakfast supplies and can be visited by purchasing a trip at the hotel as well.
Location
The location is good but was a bit of a distance from many of our activities, so we ended up walking quite a bit. This is fine as we don’t mind walking, but be prepared to walk a ways or take a cab to places like the Vatican
Staff
The staff was very helpful and personable, and the owning family has history in the area as well as a local farm with products available for purchase in the hotel.
Cleanliness & Comfort
Everything was great
Maison Kalea
Sorrento

This hotel is located up the hill from the main portion of town, which was perfect for us as it helped us avoid the crowds near the main part of town. We also had a nice balcony to look out over town and relax after a day exploring the area.

Authenticity & Character
Was a cool and unique building with nice tiling
Location
We liked that the location was a bit away from the main tourist parts of town, but still very easy to make it down to the main square and access the sea and beach clubs
Staff
Everyone here was great as well
Cleanliness & Comfort
Everything was nice and clean and comfortable
Hotel Carla
Levanto

This was our favorite hotel - the staff here were amazing and the hotel offered great services including free bike rentals, free beach towels, and an ice machine for our cooler.

Authenticity & Character
Everything was great
Location
Location was great - easy to get to all of town as well as the train station
Staff
The staff here were spectacular - very friendly and willing to help. They were great
Cleanliness & Comfort
Everything was perfect
Hotel Tigullio et de Milan
Santa Margherita Ligure

This hotel is centrally located and has helpful, friendly staff.

Authenticity & Character
Location
Easy to get to all of town but not located in an overly busy location
Staff
Staff, especially the waitstaff at breakfast, were very friendly and helpful
Cleanliness & Comfort
No issues at all, was very good
Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on Sep 15, 2025

Ciao Andrew,
Thank you so much for your wonderful review! I’m so glad to hear you enjoyed your honeymoon and that the itinerary, hotels, and guides made the trip special. It was a real pleasure helping you plan such an important journey, and I’m delighted it became the trip of a lifetime. Wishing you both many more amazing adventures ahead! :)
Best,
Maria Grazia % Storywalking Team

I had an incredible trip to Italy! I think Gi...
Italy | Aug 30 - Sep 6, 2025

Sunniya
Sunniya N.
Newark, NJ | Reviewed on Sep 10, 2025
I had an incredible trip to Italy! I think Giulia did an amazing job helping my family and I with the planning process, catering to our needs and helping answer the questions we had when we asked them. However, I feel given the amount of things we had planned in a short period of time, the information was not communicated as thoroughly as I would have hoped when it came to certain activities we had opted for. Overall, the trip was an memorable one and I am really that KimKim worked with us to... Read more

I had an incredible trip to Italy! I think Giulia did an amazing job helping my family and I with the planning process, catering to our needs and helping answer the questions we had when we asked them. However, I feel given the amount of things we had planned in a short period of time, the information was not communicated as thoroughly as I would have hoped when it came to certain activities we had opted for. Overall, the trip was an memorable one and I am really that KimKim worked with us to make it amazing!

Hotel Reviews
DBH – Boutique Hotel Lake Como
Como
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chateau Monfort
Milan
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Giulia Bonati
Giulia
Giulia Bonati
Local specialist in Padova, Italy | Replied on Oct 14, 2025
Dear Sunniya, Thank you so much for taking the time to share your experience — I’m truly happy to hear that you and your family had an incredible trip to Italy and that the overall journey was a memorable one! It was a pleasure helping you plan your adventure, and I’m glad you felt supported throughout the process. I also appreciate your honest feedback regarding the communication of certain activity details. I take this seriously and will review how we present and share information to... Read more

Dear Sunniya,

Thank you so much for taking the time to share your experience — I’m truly happy to hear that you and your family had an incredible trip to Italy and that the overall journey was a memorable one! It was a pleasure helping you plan your adventure, and I’m glad you felt supported throughout the process.

I also appreciate your honest feedback regarding the communication of certain activity details. I take this seriously and will review how we present and share information to ensure it's as clear and helpful as possible, especially when there's a full itinerary in a limited time.

Your insights help us grow, and I'm grateful for the opportunity to have worked with you. I hope to assist you again in the future — and next time, we’ll aim to make it even smoother from start to finish!

CIAO!
Giulia

This was our first experience with Kimkin and...
Italy | Aug 21 - Aug 28, 2025

B
Bev M.
Canada | Reviewed on Sep 05, 2025
This was our first experience with Kimkin and Espiritu travel. We messed up our initial flight day and their crew in the ground Natalie and their office in Madrid quickly adjusted reservations for the first couple of days. We felt they always had our backs, working hard to deliver a fantastic self drive if Sardegna. Giorgia was patient and always available as we pieced the trip together. Her suggested excursions were excellent and truly helped us to feel that we saw a great deal and... Read more

This was our first experience with Kimkin and Espiritu travel. We messed up our initial flight day and their crew in the ground Natalie and their office in Madrid quickly adjusted reservations for the first couple of days. We felt they always had our backs, working hard to deliver a fantastic self drive if Sardegna. Giorgia was patient and always available as we pieced the trip together. Her suggested excursions were excellent and truly helped us to feel that we saw a great deal and experienced Sardegna life and Geography. She was conscious of our budget and found us excellent accommodations in a variety of different types of hotels. I would highly recommend a self drive adventure planned by these wonderful organizers!

Hotel Review
Birkin Castello
Cagliari

This hotel has accommodations in a variety of historic buildings. Our room was unique and decorated with thought and care. Their front desk team were exceptional, helping us locate parking, making suggestions for restaurants and places to see. We two frequently lost tourists found their help invaluable. A delightful breakfast in a unique setting capped off a wonderful stay

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Giorgia Torre
Giorgia
Giorgia Torre
Local specialist in Madrid & Apulia | Replied on Nov 17, 2025

Hi Bev,

Thank you so much for your kind review! I’m so happy to hear you felt supported by our team throughout your adventure in Sardinia. It was a pleasure helping plan your trip, and I’m glad you enjoyed the excursions, accommodations, and getting to experience Sardinia's life and landscapes..

Warmest regards,
Giorgia

Jacobo on the boat trip was excellent in lake...
Italy | Aug 19 - Aug 28, 2025

A
Andrew S.
Nicetown-Tioga, PA | Reviewed on Sep 04, 2025
Jacobo on the boat trip was excellent in lake Garda, he crafted us the perfect day. Read more

Jacobo on the boat trip was excellent in lake Garda, he crafted us the perfect day.

Activity Reviews
Milan Aperitivo & Street Food Tour
Milan Aperitivo & Street Food Tour
Milan

The Milan Aperitivo & Street Food Tour was an excellent experience. Our guide was knowledgeable and entertained us with stories about the places we visited. We tried a variety of delicious Italian foods and enjoyed discovering unique spots in Milan. It was a delightful tour that satisfied our culinary curiosity.

Half-Day E-Bike Tour
Half-Day E-Bike Tour
Dolomites

The Half-Day E-Bike Tour in the Dolomites didn't meet our expectations. We assumed it was suitable for a family with a young child, but it turned out to be more of a mountain biking experience. Our guide did his best, and his English was good, but the e-bikes weren't available for children, leading to my child having to be towed, which was concerning and scary for my child. The description needs clarity to avoid confusion for future travelers. However, we adapted by hiking to the mountain top, which turned out to be pleasant but not what we initially expected.

Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on Sep 24, 2025
Ciao Andrew,
Thank you so much for sharing your feedback across your experiences with us. We’re delighted to hear that your boat trip on Lake Garda was so special and that you enjoyed the Milan Aperitivo & Street Food Tour with its mix of stories, flavors, and hidden gems.
We’re truly sorry, however, that the Half-Day E-Bike Tour in the Dolomites didn’t meet your expectations. Your feedback is very valuable, and safety and comfort are very important to us.
Thank you again for taking the time...
Read more

Ciao Andrew,
Thank you so much for sharing your feedback across your experiences with us. We’re delighted to hear that your boat trip on Lake Garda was so special and that you enjoyed the Milan Aperitivo & Street Food Tour with its mix of stories, flavors, and hidden gems.
We’re truly sorry, however, that the Half-Day E-Bike Tour in the Dolomites didn’t meet your expectations. Your feedback is very valuable, and safety and comfort are very important to us.
Thank you again for taking the time to share such thoughtful and detailed feedback. We hope to welcome you back on another adventure soon.
Warm regards,
Maria Grazia & Storywalking Team

Everything was just as we had hoped. Chiara o...
Italy | Aug 29 - Sep 2, 2025

Erin
Erin B.
Kansas City, MO | Reviewed on Sep 03, 2025
Everything was just as we had hoped. Chiara on what’s app was a great resource and responded quickly. Read more

Everything was just as we had hoped. Chiara on what’s app was a great resource and responded quickly.

Hotel Review
Hotel Palazzo Squarcialupi
Castellina in Chianti

Medieval castle charm with modern amenities and wonderful staff

Authenticity & Character
Location
Perfect for Italy off the beaten path
Staff
Cleanliness & Comfort
Activity Reviews
Terrace Lunch with Vineyard View and Wine Tasting
Terrace Lunch with Vineyard View and Wine Tasting
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Winery tour in Chianti Area
Winery tour in Chianti Area
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Wine Tasting with Tuscan Meal
Wine Tasting with Tuscan Meal
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Driver at disposal in Tuscany
Driver at disposal in Tuscany
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on Sep 03, 2025

Ciao Erin,
Thank you so much for taking the time to share your kind words! I’m delighted to hear that you enjoyed your trip and that everything went smoothly. It was such a pleasure helping you plan this journey, and I’m so glad it created wonderful memories for you.
I look forward to helping you plan your next adventure whenever the time feels right.
Warm regards,
Maria Grazia & Storywalking team

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.