Kimkim Trip Reviews for Morocco

4.9
Based on 1,401 ratings
Read 1,401 verified reviews by travelers who booked their trip to Morocco on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

The Good, the Bad, ...
Morocco | Oct 11 - Oct 20, 2023

Molly
Molly p.
Montpelier, VT | Reviewed on Nov 07, 2023
I wouldn't plan a trip through KimKim again. About a week before we were set to go to Morocco, the terrible earthwake happened. The news was dire - so - to go or not. I waited for five days to hear from Megan at Wanderlust, to tell me what she thought. She didn't get in touch with me, so I emailed her. She said we could talk with zoom at the end of the week - never heard from her. We decided to go.
There were several scheduling changes we found when given the the schedule - Megan didn't talk...
Read more

I wouldn't plan a trip through KimKim again. About a week before we were set to go to Morocco, the terrible earthwake happened. The news was dire - so - to go or not. I waited for five days to hear from Megan at Wanderlust, to tell me what she thought. She didn't get in touch with me, so I emailed her. She said we could talk with zoom at the end of the week - never heard from her. We decided to go.
There were several scheduling changes we found when given the the schedule - Megan didn't talk those over with us. Scheduled a hotel change, a driver change. The changes were fine, but, again, I would expect more communication.
The KasbahOurika is a fabulous hotel. Food is ok, but atmosphere is unrivaled. The White Camel was fun, the tent great, the sunset lovely.
I wouldn't bother going up to the atlas Mts. to see the Morocco'a Hollywood -- way too much driving to see very touristy
sight. A few days in that trip, I got sick, it was covid, I spent the last two, three days, exhausted, stayed in my hotel room in Marrekech. Stayed at Jnane Tamsna - this was really a disappoinment! The buildings, decor etc were great, but the ganden and landscapingf was a real shock - the videos show a different picture! It was dusty, the "gardens" were parched and dry. We were not given a map of the hotel grounds, we had no reference of where we were compared to other areas. The food was so so. It isn't your fault, of course, I picked that hotel.
In general I think Morocco's cities are interesting, but tourists are guided to every little thing, a lot isn't interesting, or not to some people. I'm sorry to give such a mixed review, but I think you want to know the truth. I need more communicatrion from a travel expert in general. including phone calls etc, so I would seek out a different expert next time. Molly Power

Local specialist: Megan Lower
Megan
Megan Lower
Local specialist in Massachusetts | Replied on Nov 10, 2023

Hi Molly,

I’m sorry to hear you were not pleased with the communication. I apologize for having missed your response about the potential zoom while I was abroad, but I truly had not seen that. As for Ouarzazate being far away, that is something we had discussed early on over the phone and you wanted to do it. I’m sorry to hear that it did not live up to your expectations for the city, nor the food. I am glad you enjoyed Kasbah Bab Ourika and the White Camel, however. Again, I apologize that the communication was not what you were expecting.

Said (holiday specialist/coordinator) and Tay...
Morocco | Oct 30 - Nov 6, 2023

SANJAY
SANJAY S.
India | Reviewed on Nov 07, 2023
Said (holiday specialist/coordinator) and Tayeb (driver/guide) throughout the trip were exceptional. They made our holiday in Morocco a memorable experience. They were extremely courteous and ever obliging. Nothing was a problem for them. A big thank you to both of you.
Our local guides Mouna in Rabat, Charif in Fes and Moushine in Marrakesh were very knowledgable and explained the history extremely well.
Read more

Said (holiday specialist/coordinator) and Tayeb (driver/guide) throughout the trip were exceptional. They made our holiday in Morocco a memorable experience. They were extremely courteous and ever obliging. Nothing was a problem for them. A big thank you to both of you.
Our local guides Mouna in Rabat, Charif in Fes and Moushine in Marrakesh were very knowledgable and explained the history extremely well.

Hotel Review
Palais Sebban
Marrakech

Interesting and unique experience. Not luxurious but comfortable. Bathrooms need major renovations. Not meant for the elderly or physically handicapped.

Authenticity & Character
Architecture, internal decor, tiling and mosaic work.
Location
One can't really change the location of the property.
Staff
Cleanliness & Comfort
Bathrooms. General upkeep
Local specialist: Saïd Nayt Addi
Saïd
Saïd Nayt Addi
Local specialist in Marrakech | Replied on Nov 24, 2023

Hi Sanjay,

We greatly appreciate your wonderful feedback! It's fantastic to hear that Tayeb, and our local guides, Mouna, Charif, and Moushine, made your holiday in Morocco so memorable. We aim to provide exceptional experiences, and your kind words motivate us to keep exceeding your expectations. We can't wait to assist you on your future adventures.

Warm regards,

Said,
Original Travels!

The plan was set and we were told that there ...
Morocco | Oct 19 - Oct 28, 2023

K
Kyle B.
Cambridge, MA | Reviewed on Nov 07, 2023
The plan was set and we were told that there would be a king sized bed and a twin bed in every room. Three of the five places we stayed did not have this and we had to make arrangements. We also confirmed that there would be a child seat in the car - confirming 3 days before our arrival - and when we arrived, the local guide had not been told at all. Also, there was a lot of confusion as to what breakfasts were included. Otherwise our trip was great. I do wish there was a place to... Read more

The plan was set and we were told that there would be a king sized bed and a twin bed in every room. Three of the five places we stayed did not have this and we had to make arrangements. We also confirmed that there would be a child seat in the car - confirming 3 days before our arrival - and when we arrived, the local guide had not been told at all. Also, there was a lot of confusion as to what breakfasts were included.

Otherwise our trip was great.

I do wish there was a place to review our local guide, Karim. He was incredible. He was very accommodating and a lot of fun with our daughter. If we are back in Morocco, I would try to have him be our guide again. He was the perfect driver/ guide.

Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Nov 10, 2023
Hi Kyle, Thank you for taking the time to share your feedback about your recent trip. We are thrilled to hear that overall, you had a great experience and that Karim, your local guide, made a positive impact on your journey. However, we sincerely apologize for the inconvenience you faced regarding the accommodations and the car. We understand the importance of accurate information, and we regret any confusion or frustration caused by the discrepancies between what was promised and what was... Read more

Hi Kyle,

Thank you for taking the time to share your feedback about your recent trip. We are thrilled to hear that overall, you had a great experience and that Karim, your local guide, made a positive impact on your journey.

However, we sincerely apologize for the inconvenience you faced regarding the accommodations and the car. We understand the importance of accurate information, and we regret any confusion or frustration caused by the discrepancies between what was promised and what was provided. We have taken note of your concerns and will address them promptly with our team to ensure such issues are prevented in the future.

We appreciate your understanding and would like to assure you that your feedback is invaluable to us. We are committed to continuously improving our services, and your comments will contribute to enhancing the overall quality of our offerings.

It's heartening to know that Karim left a positive impression on you and your family. We will make sure to share your commendation with him. We agree that local guides play a crucial role in creating memorable travel experiences, and we are delighted that Karim lived up to that standard.

We hope to have the opportunity to welcome you back to Morocco in the future and provide you with an even more seamless and enjoyable travel experience.

Best regards,
Ali

2023 Marrakech and Essaouria
Morocco | Oct 27 - Nov 2, 2023

Tim
Tim H.
Batavia, NY | Reviewed on Nov 07, 2023
Our guides Ahmed and Yassine were knowledgeable, very personable, and amazing. Our driver Jalil was fantastic. He took care of even things we didn't think about! So glad we booked travel with KimKim. Couldn't have planned such an awesome trip with so many adventures. Read more

Our guides Ahmed and Yassine were knowledgeable, very personable, and amazing. Our driver Jalil was fantastic. He took care of even things we didn't think about! So glad we booked travel with KimKim. Couldn't have planned such an awesome trip with so many adventures.

Hotel Reviews
Heure Bleue Palais - Relais & Châteaux
Essaouira

Top notch hotel! Rooftop pool and lounge were amazing. We got upgraded to a suite and loved it! The location close to the Scala and beach was ideal. The restaurant within the hotel was very good and service was fanstastic.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Caravan by Habitas Agafay
Agafay Desert

Wish we could have stayed longer! Loved the setting of the camp. Eco-conscious. Very friendly. So peaceful and quiet!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Elegancia Riad Boutique & SPA
Marrakech

Staff was so friendly and service was amazing. The room was small, but extremely comfortable and classic! The rooftop pool, restaurant and bar were a plus.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tagine Cooking class with Lunch/ Dinner
Tagine Cooking class with Lunch/ Dinner
Marrakesh

Enjoyed the cooking lesson and made some new friends from Canada during the class and enjoying the meal afterwards.

Quality of Experience
Guides, Drivers and Staff
ATVs by the beach
ATVs by the beach
Essaouira

Really exceed my expectations. The views were breathtaking.

Quality of Experience
Guides, Drivers and Staff
Vintage Sidecar Tour of the city
Vintage Sidecar Tour of the city
Marrakesh

Felt like Indiana Jones racing through the souks and desert. Our drivers/guides were fantastic and we learned so much.

Quality of Experience
Guides, Drivers and Staff
Royal Hammam and Spa treatment at La Maison Arabe SPA
Royal Hammam and Spa treatment at La Maison Arabe SPA
Marrakesh

An absolute must have for this trip! So relaxing. An amazing experience.

Quality of Experience
Surfing in Essaouira
Surfing in Essaouira
Essaouira

Our guides were so friendly and encouraging! Took some great pictures for us while surfing.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Amal Amezargou

Our trip to Morocco couldn't have been better!
Morocco | Sep 24 - Oct 1, 2023

Cheryl
Cheryl L.
Los Angeles, CA | Reviewed on Nov 06, 2023
Our trip to Morocco was absolutely amazing. From start to finish we kept exclaiming how special this was. Megan was so good in helping us decide on the itinerary and answering our questions. Hamid, our driver, couldn't have been nicer. He felt like family by the end of the trip. Morocco is a beautiful country and its people are delightful. We learned so much and felt privileged to experience the culture there. The local guides that KimKim arranged for us were excellent both in the... Read more

Our trip to Morocco was absolutely amazing. From start to finish we kept exclaiming how special this was. Megan was so good in helping us decide on the itinerary and answering our questions. Hamid, our driver, couldn't have been nicer. He felt like family by the end of the trip. Morocco is a beautiful country and its people are delightful. We learned so much and felt privileged to experience the culture there. The local guides that KimKim arranged for us were excellent both in the information they shared and how they shared themselves with us. We have since recommended KimKim to other travelers we know and plan on using them again for other trips.

Hotel Reviews
Riad Salam Fes
Fes

This had the feel of an exotic location in Fes. We loved staying here. Everything was first rate.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Demeures d'Orient
Marrakech

Stunning! It's new, but built to look old in a classic way. We really loved staying here. Nothing but the best.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Megan Lower

Fabulous team and amazing trip!!
Morocco | Oct 11 - Oct 24, 2023

Bernardine
Bernardine H.
United Kingdom | Reviewed on Nov 06, 2023
Right from the start Sharon was really responsive to our requests and gave us some fantastic ideas about our trip. The information before our trip was excellent. Everything was really well planned and managed. Our Driver and Tour manager Omar, couldnt have been better! He was thoughtful about our needs and organised everything perfectly, as well as being fantastic company, we learnt a lot about the culture and life of Morocco thanks to Omar. We laughed and smiled a lot together. When I go... Read more

Right from the start Sharon was really responsive to our requests and gave us some fantastic ideas about our trip. The information before our trip was excellent. Everything was really well planned and managed. Our Driver and Tour manager Omar, couldnt have been better! He was thoughtful about our needs and organised everything perfectly, as well as being fantastic company, we learnt a lot about the culture and life of Morocco thanks to Omar. We laughed and smiled a lot together. When I go next time I will ask that Omar is my driver and tour manager again. Our local guides were all really knowledgeable and shared thier passion and insight into the places that we visited, particularly Saiid in Fes. I really cant fault the planning to the trip itself. I was blown away and I have left a piece of my heart in Morocco!

Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on Nov 07, 2023

Hi Bernie,

Thank you so much for the great review! We are thrilled to hear that your had an amazing time in Morocco and enjoyed your time with Omar. And of course, so happy to read that you left a piece of your heart in Morocco! We do hope that you will let us know should you ever decide to return! It would be our pleasure to host you again! Thanks for trusting us with your trip!
Sharon, Omar, and the rest of the Morocco Immersion family

Our guides were excellent throughout the trip...
Morocco | Oct 20 - Nov 1, 2023

Gill
Gill M.
United Kingdom | Reviewed on Nov 05, 2023
Our guides were excellent throughout the trip.
We had a few issues though which could have been sorted out before the we set out on the trip.
Firstly when in Casablanca we had suggested the possibility of a visit to Meknes but what we did not know, nor were ever told, is that it is a 3 hour drive each way and also a lot of it is closed at present for repair. We therefore agreed with our guide to go to Rabat which was much more practical. We had made it clear several times that we did not...
Read more

Our guides were excellent throughout the trip.
We had a few issues though which could have been sorted out before the we set out on the trip.
Firstly when in Casablanca we had suggested the possibility of a visit to Meknes but what we did not know, nor were ever told, is that it is a 3 hour drive each way and also a lot of it is closed at present for repair. We therefore agreed with our guide to go to Rabat which was much more practical. We had made it clear several times that we did not want outings with 3 hour drives!
Also in Marrakech Beatriz had told us that there was no damage and all was operating normally. That was incorrect there was evidence of damage in many places and a number of sites were closed. Also the trip to Imil was not practicable as the road was very broken so the guide changed our outing. We had a great day out but the information that all was as normal was not correct.
We did have a great time but a bit more attention to those matters would have made it even better.

Hotel Review
Riad Shanima SPA Marrakech
Marrakech

Excellent friendly service

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Nov 08, 2023
Hi Gill, thank you so much for your feedback! I am glad to hear you like your trip and guides. I am surprised to read some of your comments as the feedback that I received from other travelers from your group was that you were having a fantastic trip and were thankful for our attention to detail after you left Morocco for Spain. Since you personally requested to visit Meknes I made no comment regarding distance as I imagine you had information about its location, but as we are always flexible... Read more

Hi Gill, thank you so much for your feedback! I am glad to hear you like your trip and guides. I am surprised to read some of your comments as the feedback that I received from other travelers from your group was that you were having a fantastic trip and were thankful for our attention to detail after you left Morocco for Spain. Since you personally requested to visit Meknes I made no comment regarding distance as I imagine you had information about its location, but as we are always flexible and adapt the trip to our travelers' needs, that is why our driver Outman offered you the alternative of going to Rabat instead, as the day was going to be more relaxed :) I thank you for your comments as this helps us improve! I hope you had a great time in Morocco and Spain. Best regards, Bea.

Ayoub is an amazing driver/guide!
Morocco | Oct 22 - Nov 4, 2023

Genie
Genie B.
Morgan City, LA | Reviewed on Nov 05, 2023
I had the pleasure of traveling with Ayoub as our driver and guide during our journey through Morocco, and I must say it was an unforgettable experience. Ayoub not only took us to all the major Moroccan cities, but he also became a great friend in the process. Ayoub's knowledge of the country was truly impressive. He shared fascinating insights about the history, culture, and local traditions of each place we visited. His recommendations for the best local cuisine and hidden gems were spot... Read more

I had the pleasure of traveling with Ayoub as our driver and guide during our journey through Morocco, and I must say it was an unforgettable experience. Ayoub not only took us to all the major Moroccan cities, but he also became a great friend in the process.

Ayoub's knowledge of the country was truly impressive. He shared fascinating insights about the history, culture, and local traditions of each place we visited. His recommendations for the best local cuisine and hidden gems were spot on, making our trip even more special.

What truly set Ayoub apart was his warm and friendly personality. He went above and beyond to ensure our comfort and satisfaction. We shared stories, laughter, and moments of genuine connection that made this trip more than just a vacation. Ayoub became a cherished friend, and his kindness and hospitality left a lasting impression on us.

I can wholeheartedly recommend Ayoub as a driver and guide for anyone exploring Morocco. He not only knows the country inside out but also has the rare ability to turn a journey into an adventure with a new friend by your side. Thank you, Ayoub, for making our Moroccan adventure so incredible!

Hotel Reviews
Kasbah Titrit
Ait Ben Haddou

We were only here for a quick night, arrived late, and left early, but from what we could see, it was beautiful. Our room was on the top floor and took some steps to get to, but it was big, clean, and comfortable. The pool and spa area looked amazing although we did not get a chance to use them. The restaurant was good, we had a birthday party at dinner, and the staff was super friendly.

Authenticity & Character
Location
Cleanliness & Comfort
Mövenpick Hotel Casablanca
Casablanca

After staying in beautiful riads with so much mosiac work and decorative touches, this place was kind of bland, but the beds were comfortable, the rooms clean, and the bar/restaurant and pool area looked very nice, although we did not use them as we were only there one night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

TRULY AMAZING EXPERIENCE!!! I added a second day at the camp when planning my trip, and wished I had added a third. We had the best sleep and some of the best meals of the entire two week trip at the camp. The staff was friendly and super knowledgable and made us feel right at home. The campfire music each night was so amazing, and the owner was super hospitable to us. We definitely want to make a return trip to the camp!!!

Authenticity & Character
Location
Cleanliness & Comfort
Dar Jasmine
Chefchaouen

Beautiful riad, but about 300 steps to climb to get to it. The staff was very pleasant and knowledgeable and the restaurant was also amazing. They did not sell alcohol, but allowed us to bring in our own wine and served it to us with our meals.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Saïd Nayt Addi
Saïd
Saïd Nayt Addi
Local specialist in Marrakech | Replied on Nov 28, 2023
Hi Genie, Thank you so much for your incredibly kind and heartwarming review. We're thrilled to hear that your journey through Morocco with Ayoub was nothing short of unforgettable. It's clear that Ayoub went above and beyond to make your trip special, and your words truly capture the essence of his exceptional service. Most importantly, we're delighted that Ayoub's warmth and friendly personality left such a profound impact on your journey. It's remarkable how genuine connections can... Read more

Hi Genie,

Thank you so much for your incredibly kind and heartwarming review. We're thrilled to hear that your journey through Morocco with Ayoub was nothing short of unforgettable. It's clear that Ayoub went above and beyond to make your trip special, and your words truly capture the essence of his exceptional service.

Most importantly, we're delighted that Ayoub's warmth and friendly personality left such a profound impact on your journey. It's remarkable how genuine connections can transform a vacation into something truly extraordinary, and Ayoub's dedication to ensuring your comfort and satisfaction is truly commendable.

Your feedback serves as a testament to his exceptional hospitality and kindness, which are the cornerstones of the service we strive to provide.

On behalf of Ayoub and the entire team, thank you for choosing us as your travel companion in Morocco. Your recommendation means the world to us, and we're grateful for the opportunity to be a part of your incredible adventure.

We hope to welcome you back to Morocco in the future for more unforgettable experiences.

Warm regards,
Said,
Original Taravels!

We did a two-week couples trip to Morocco in ...
Morocco | Oct 22 - Nov 4, 2023

Arita
Arita B.
New Orleans, LA | Reviewed on Nov 05, 2023
We did a two-week couples trip to Morocco in late October 2023. Our driver was Auyub who very quickly became more than just a driver to us! He took his time to explain the culture of the different regions, their language, their religion, and we shared lots of laughs the entire two weeks! He didn't even mind our constant need to stop for snacks and sometimes rather bizarre questions! Or pulling over on the side of the road to take quick pictures. Informative, informational, but most of all... Read more

We did a two-week couples trip to Morocco in late October 2023. Our driver was Auyub who very quickly became more than just a driver to us! He took his time to explain the culture of the different regions, their language, their religion, and we shared lots of laughs the entire two weeks! He didn't even mind our constant need to stop for snacks and sometimes rather bizarre questions! Or pulling over on the side of the road to take quick pictures. Informative, informational, but most of all just a wonderful person. I cannot express how much we enjoyed a two week road trip with our new and lifelong friend!

As for the individual half day tour guides that were provided by the company, they were all literally amazing. It could just be that the Moroccan people themselves are super warm and generous people, but having said that we were not disappointed in literally any guide we had. Very knowledgeable, local, and more than happy to share everything they knew about their city. Including stopping for coffee or tea, breaks and chitchatting with us with no subjects off-limits!

A couple tips. First, the Riads. They are wonderful and amazing when you have a nice one. Our one in Fes was not up to our expectations. In fact, it was disappointing. The other Riads were beautiful, but remember these are former houses, so do not expect all the modern amenities that you would get in a typical American hotel. Still, so glad we stayed in these rather than hotels.

Second, the Sahara desert. We stayed in the luxury camps with luxury tents. However long you plan to stay there, add an extra day! We stayed there two nights and a third night would have been just fine with us! The people in the camps live together during the tourist season and are clearly very close and it's almost like being invited to a brotherhood. The Nomad people were incredibly warm and inviting and we were surprised how kind they were in sharing their home with us. Even providing food which we know for them is a great expense. But they have a great deal of honor in showing you where they live.

Just as a reminder, you are traveling to a beautiful foreign country, where the people have lots of pride even if, and maybe even especially if, they lack financial means. Be kind to them. Be generous in your tips. Be humble. Remember that they do their very best to speak English, so be complementary to their abilities. At the hotel, we saw a very nasty fellow American citizen, very upset that the clerk could not understand his English. There's just no need to act like that when in someone else's home in my opinion.

Overall, zero regrets and going to Morocco and zero regrets for going for two weeks! If you take the plunge, be sure to ask for Auyub, and prepare for one of the warmest and fun two weeks of your life!

Hotel Reviews
Kasbah Titrit
Ait Ben Haddou

Just gorgeous!!!!! Dining was amazing as was the staff. The rooms felt like you were in a castle! Just wonderful!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Chbanate
Essaouira

Hotel was beautiful! Rooms clean and well decorated! Great location! Walking distance to shopping and beach. Staff wonderful and the breakfast delicious!! Eat at the Bobua restaurant that everyone recommends! It was fantastic!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Sebban
Marrakech

Our absolutely favorite Riad of all the ones we stayed in! Just beautiful! Food amazing...in fact we are there twice! We also did the Hammad bath there! The rooms were magical and beautiful! Located in the heart of everything we really really enjoyed our stay!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mövenpick Hotel Casablanca
Casablanca

It was a typical hotel in a big city. It was clean, had adequate space, and had a beautiful dining room upstairs. Carpets dated in the rooms. The breakfast bar, though, it was amazing! No details missed!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

I absolutely cannot say enough about this Camp! Every single member of the staff is like a family, and they make you feel welcome immediately when you get there. For being a tent, it had one of the best showers that we had had Turner entire time in Morocco! And I can say, without exception, that the food was the best out of all of the places that we stayed in our two weeks! It was like five star dining every single night! The staff would sit and play music for you at night and tell campfire stories, and ask about our country and share things about theirs! The owner was present and told us the entire story about how the camp came to be built out of love for the local community of nomads, as well as Berbers. His need to give back in love for his family with something to see! It is a magical magical place. Our only regret is not staying longer! We stayed two nights, but could've easily stayed three!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Grand Alcazar
Fes

The location of the hotel is great in that it is right in the Medina. Just make sure you drop a pin on your location so you can find your way back to it because it's very confusing in there… Like a maze! The lobby is beautiful, and the breakfast is charming and delicious. The rooms though! Ugh. They were both in terrible shape. The toilet was larger than our shower, and the curtain kept falling on top of us. Our friends had a bathtub, but the wife, who is 5'4", could not fit in the tub. It actually grossed me out. The ceilings were super low and my husband kept hitting his head on the cross beams. With the exception of the lobby, I would have passed on this hotel if I had seen it in person first.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Jasmine
Chefchaouen

Beautiful, but if you have trouble with your knees, or climbing 13 flights of stairs to get to the hotel, then do not risk this one! The views are breathtaking, the rooms are charming, but it is quite a hike up and down. Also, they are not allowed to sell wine. However, you can bring your own and they will open it for you for free and serve it for dinner for you for free! Just ask your driver to stop in town so you can pick some up before you head up those mountain of stairs!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Saïd Nayt Addi
Saïd
Saïd Nayt Addi
Local specialist in Marrakech | Replied on Nov 08, 2023
Hi Arita, I want to express my heartfelt gratitude for taking the time to share your exceptional 5-star review. Your words have filled us with joy, and we truly appreciate your feedback. We're thrilled to learn that Auyub, your driver, played a pivotal role in creating memorable moments during your journey. It's heartwarming to hear that he went the extra mile to not only provide transportation but also offer valuable insights into Moroccan culture, turning your trip into an educational and... Read more

Hi Arita,

I want to express my heartfelt gratitude for taking the time to share your exceptional 5-star review. Your words have filled us with joy, and we truly appreciate your feedback.

We're thrilled to learn that Auyub, your driver, played a pivotal role in creating memorable moments during your journey. It's heartwarming to hear that he went the extra mile to not only provide transportation but also offer valuable insights into Moroccan culture, turning your trip into an educational and enjoyable experience. The fact that you formed a lasting friendship along the way is truly remarkable.

Your tips regarding Riads is invaluable for future travelers. Riads offer a unique and authentic experience, and your advice about setting the right expectations for amenities is well-taken. Additionally, your suggestion to spend an extra day in the Sahara desert resonates with us, and we're delighted to hear about the warm hospitality of the Nomad people.

Your message about being respectful and kind to the local people and understanding their efforts to communicate in English is of great importance. Traveling to foreign countries is an opportunity to learn and appreciate different cultures, and your reminder to be considerate and generous in your interactions is highly commendable.

We are overjoyed that you had one of the warmest and most enjoyable two weeks of your life, and we can't wait to create more wonderful memories with you in the future!

Warm regards,
Said
Original Travels

Review of 7 Day Marrakech, Fes, and the Desert - Marrakech to Tangier by Ruth and Bill Pratt
Morocco | Sep 14 - Sep 20, 2023

B
Bill P.
San Jose, CA | Reviewed on Nov 04, 2023
Sharon, I'm sorry it has taken so long to get back to you since we returned from our trip on October 5. We had a wonderful trip to Morocco (and Spain); I tell my friends that it was "challenging but fun." Morocco was very unique; the highlights were the camel ride and dune camp; learning from Hicham about the Boumaine Dades area and its interesting people, history, topography and clay-colored structures that blended with the local landscape; and beautiful Chefchouen. As a wildlife... Read more

Sharon, I'm sorry it has taken so long to get back to you since we returned from our trip on October 5. We had a wonderful trip to Morocco (and Spain); I tell my friends that it was "challenging but fun." Morocco was very unique; the highlights were the camel ride and dune camp; learning from Hicham about the Boumaine Dades area and its interesting people, history, topography and clay-colored structures that blended with the local landscape; and beautiful Chefchouen. As a wildlife biologist, I also loved the stop Hicham made on the way to Fes to see the Atlas monkeys in their native habitat. All the riads were nice and my favorite food was at Chez Ichou where we had a delicious dinner, and the stop for lunch (while driving to Rif Mountains) where I loved the fresh trout from a nearby lake. We ended up walking about 5 miles/day on this trip and in retrospect it was a bit tiresome for someone in my age group when combined with the long drives and many tours (although highly educational). Hicham was a great driver and very hospitable and patient with our many questions but I believe the many hours of driving were at times stressful and we should have at least added an extra day between Merzouga and Fes. My main recommendations are that the instructions for tipping tour guides should be clearer because we were confused with our first guide Mohammed (where we first tipped too little and then too much) so that was disconcerting, and a better understanding of distances between desired sites so that the pace of the trip could be better scheduled. Ruth Pratt

Hotel Review
Chez Ichou
Dades Gorge

Lovely hotel, helpful staff, and excellent food.

Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on Nov 07, 2023
Hi Ruth (and Bill), Thank you for the great review. We are so happy to hear that you had a great time in Morocco and that you got to experience so much of what makes the country unique and beautiful. Of course, when planning the trip with your traveling companion, Christine, we knew that it was a rather ambitious schedule to try to fit in as much of the country as we could given your limited days there. One more day would've been ideal - either at the beginning of your trip (to give you a... Read more

Hi Ruth (and Bill),

Thank you for the great review. We are so happy to hear that you had a great time in Morocco and that you got to experience so much of what makes the country unique and beautiful. Of course, when planning the trip with your traveling companion, Christine, we knew that it was a rather ambitious schedule to try to fit in as much of the country as we could given your limited days there. One more day would've been ideal - either at the beginning of your trip (to give you a chance to recover from your jet lag) or as you say between the desert and Fes as that is admittedly a rather long day. If you ever decide to return, we will be sure to plan a trip that is a much more relaxed pace! But we are glad that the overall experience was a great one!
Thanks again,
Sharon, Hicham, and the rest of the Morocco Immersion family

Morocco - a box well ticked and tucked into our memory boxes!
Morocco | Oct 23 - Oct 28, 2023

Ynor
Ynor F.
South Africa | Reviewed on Nov 04, 2023
We feel that the trip gave us a good overview of what makes Morocco tick - and unique!
We were satisfied with our guides but did feel that more historic sites should have been covered in Marrakech. We only visited Bahia Palace and the Medersa. Disappointing.
We would have liked a little more "protection" from our guide when persistence from artisan shop sales people in the souk walk in Fes became too much. As a knowledgeable guide however, Mohammed was great!
Our driver... Read more

We feel that the trip gave us a good overview of what makes Morocco tick - and unique!
We were satisfied with our guides but did feel that more historic sites should have been covered in Marrakech. We only visited Bahia Palace and the Medersa. Disappointing.
We would have liked a little more "protection" from our guide when persistence from artisan shop sales people in the souk walk in Fes became too much. As a knowledgeable guide however, Mohammed was great!

Our driver Yassine was fabulous and really made us feel safe in his van and he kindly drove us past the Meknes sites that were closed because of construction but were on our itinerary for us to see. Expectations were not met as regards that part of our itinerary.

Barbar, our host at Riad Farouzi should get a special mention as he really epitomised the friendly Moroccan people and tried his absolute best to see to our needs. For the rest, our accommodation, though very different from what we are used to ( natural light! ) was interesting and more than satisfactory.

As much driving as there was, we felt it gave us a much more thorough Morocco experience than traversing the distances differently. Seeing the physical land and topography from a car definitely made the country more real to us.

Doing this trip with driver and guides was the only way to do it ! We're seasoned travellers but each country has its own challenges, starting with the language barrier of non English-speaking countries, and we could not have managed Morocco without your team.

Thank you! We will spread the word!

Activity Reviews
{{start_location}} to {{end_location}} via Volubilis and Meknes
{{start_location}} to {{end_location}} via Volubilis and Meknes
Morocco

Got here late in the afternoon so only a little browsing in the medina to get a superficial feel for the blue pearl.

Guided Tour of Fes
Guided Tour of Fes
Fes

Just too many persisitent sales people trying to get into our pockets. We are NOT Brits with pounds or Americans with dollars. Very sadly.

Guided Tour of Marrakech
Guided Tour of Marrakech
Marrakesh

We really feel we should have covered more in this city.

Quality of Experience
Guides, Drivers and Staff
They were really courteous, friendly and helpful people!
Transport
Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on Nov 07, 2023
Hi Ynor, Thank you for taking the time to write a review. We are happy that your overall experience in Morocco was a good one and that you enjoyed your time with Yassine. We are very sorry though to hear that you were disappointed with the guided tours of the cities. We normally just do a half day tour in Marrakech as most of our guests enjoy time on their own there. For that reason, the tour visits the two most important monuments of the city: Bahia Palace and Ben Yousef Madrassa combined... Read more

Hi Ynor,

Thank you for taking the time to write a review. We are happy that your overall experience in Morocco was a good one and that you enjoyed your time with Yassine. We are very sorry though to hear that you were disappointed with the guided tours of the cities. We normally just do a half day tour in Marrakech as most of our guests enjoy time on their own there. For that reason, the tour visits the two most important monuments of the city: Bahia Palace and Ben Yousef Madrassa combined with the Koutoubia Mosque (which of course must be viewed from outside as it is not open to non-muslims) and the normal cultural tour of the city, i.e., seeing how people live and have lived within the medina. Regarding Meknes, we did have a bolded note on your itinerary that most of the monuments there are currently closed due to extensive restoration, leaving it up to you whether to visit there or optionally have more time in Chefchaouen. But I will be sure to mention this point explicitly to future travelers in order to better manage expectations.. And of course, we are sorry to hear that you felt like the guide in Fes didn't do enough to insulate you from the persistent sales people. We will be sure to discuss this issue with your guide there to hopefully resolve this for our future travelers.

Overall, though, despite these small issues, it does sound like you enjoyed your experience and that you felt like you had a thorough Morocco experience. Of that, we are very pleased to read!

Thank you for trusting. us with your trip!
Sharon, Yassine, and the rest of the Morocco Immersion family

Our fabulous Moroccan adventure!
Morocco | Oct 16 - Oct 30, 2023

M
Marian P.
Canada | Reviewed on Nov 03, 2023
From the start in planning our trip, Sharon from Morocco Immersion Tours & Adventures, helped plan our itinerary to include important places we wanted to experience and to make the most of our time while in Morocco. The guides we had were amazing! We did a bread making class in Fez, where we made five different breads. Then while in Marrakech we did a tagine cooking class. Both well worth it! Our riad accommodations throughout were comfortable and impressive. There was one glitch that was... Read more

From the start in planning our trip, Sharon from Morocco Immersion Tours & Adventures, helped plan our itinerary to include important places we wanted to experience and to make the most of our time while in Morocco. The guides we had were amazing! We did a bread making class in Fez, where we made five different breads. Then while in Marrakech we did a tagine cooking class. Both well worth it! Our riad accommodations throughout were comfortable and impressive. There was one glitch that was immediately dealt with by Sharon and Sallam, our guide.
At the outset, we were met at the Casablanca airport by Sallam, with whom we made an immediate connection. Jamal, our driver, quickly became part of our Moroccan van family as well. Over the two weeks and some long days driving, Sallam and Jamal shared their love and passion for Morocco. Sallam shared his Berber heritage which gave us an even deeper understanding of Moroccan life and culture. The hours sped by as we all laughed together sharing stories and joking. Because of Sallam and Jamal, our trip in Morocco has become one of the top three favourite places we’ve ever experienced.

Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on Nov 10, 2023

Hi Marian,

Thank you for the fabulous review! We are so happy that you had an amazing time on your trip. We are, of course, sorry about the first little glitch, but we were so glad that you let me know so that we were able to fix it for you! And we are also glad that Jamal became part of your van family! ;-) Thanks for trusting us with your trip!

Thanks again and keep in touch,
Sharon, Sallam, Jamal, and the rest of the Morocco Immersion family

I’m so happy and glad for the whole trip here...
Morocco | Oct 17 - Oct 20, 2023

Kim Sang
Kim Sang T.
Perth Amboy, NJ | Reviewed on Nov 02, 2023
I’m so happy and glad for the whole trip here and I would like to thanks and a great appreciate to my planner Miss Megan and my tour guide and driver my buddy Mohamed, especially Mohamed and local tour guides are so friendly and helpful and experienced. We really enjoy and having a great time together at Morocco, and we definitely gonna miss all the beautiful places and peoples around as like Rabat , current capital city of Morocco, the blue city Chefchaouen, the beautiful seaside of Tangier... Read more

I’m so happy and glad for the whole trip here and I would like to thanks and a great appreciate to my planner Miss Megan and my tour guide and driver my buddy Mohamed, especially Mohamed and local tour guides are so friendly and helpful and experienced. We really enjoy and having a great time together at Morocco, and we definitely gonna miss all the beautiful places and peoples around as like Rabat , current capital city of Morocco, the blue city Chefchaouen, the beautiful seaside of Tangier , the great and amazing Medina of Fes and Meknes and the busy city of Casablanca and all those wonderful places and peoples will always in my heart

Hotel Reviews
Riad Kalaa 2
Rabat
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Sheherazade & Spa
Fes Medina
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Mosaic Chefchaouen
Chefchouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hilton Garden Inn Tanger City Centre
Tangier
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tour Fes with a Private Guide
Tour Fes with a Private Guide
Fes
Quality of Experience
K
Guides, Drivers and Staff
Transport
Transfer from Chefchaouen to Fes via Meknes
Transfer from Chefchaouen to Fes via Meknes
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Hassan II Mosque
Hassan II Mosque
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Megan Lower

Wonderful visit with the best guide
Morocco | Oct 21 - Oct 29, 2023

Marjorie
Marjorie R.
Nashville, TN | Reviewed on Nov 02, 2023
Mohamed was a great guide and provided us a lot info during our visit to Fes, explaining with detail each location visited. We really enjoyed our visit to the Medina because we had a very professional guide, taking care of every detail (including a delicious bread from the artisan oven). Thanks for your fantastic service. Read more

Mohamed was a great guide and provided us a lot info during our visit to Fes, explaining with detail each location visited. We really enjoyed our visit to the Medina because we had a very professional guide, taking care of every detail (including a delicious bread from the artisan oven). Thanks for your fantastic service.

Hotel Reviews
Palais Sebban
Marrakech

Beautiful hotel, professional and friendly staff. Great food and common areas.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah Titrit
Ait Ben Haddou

Nice place to spend a night during our transit.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Great experience and very friendly staff. We really enjoyed our time there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes

This is the best place to get a sense about Morocco, its culture, color and arts. The staff is very friendly and professional. We loved our stay there and we would like to come back.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen

Wonderful location, friendly staff and unique atmosphere. We loved our stay there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mövenpick Hotel Casablanca
Casablanca

It was a good option to spend just one night in Casablanca before the visit to the mosque. Clean and comfortable spaces.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

Very detailed info guide and super friendly.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ait Benhaddou to Marrakech via Tizi N'Tichka pass
Ait Benhaddou to Marrakech via Tizi N'Tichka pass
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
From Merzouga Desert to Aït Benhaddou
From Merzouga Desert to Aït Benhaddou
Morocco

Wonderful visit and great time with the friendly staff of the carpet shop

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Morocco

Wonderful experience and great visit

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Cooking Class in Fes
Private Cooking Class in Fes
Fes

What a lovely family and experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Guided Sightseeing in Fes: Morocco's Spiritual Heart
Half-Day Guided Sightseeing in Fes: Morocco's Spiritual Heart
Fes

Our guide was very good and we had a great visit to the Medina

Quality of Experience
Guides, Drivers and Staff
Transport
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Casablanca to Chefchaouen via Rabat
Casablanca to Chefchaouen via Rabat
Morocco
Quality of Experience
Food
We had a lunch in a gas station
Guides, Drivers and Staff
Transport
Architectural Elegance: A Journey through the Hassan II Mosque
Architectural Elegance: A Journey through the Hassan II Mosque
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Nov 03, 2023
Dear Marjorie, Thank you for taking the time to leave us such a wonderful review of your trip, We are thrilled to hear that you had such a fantastic experience and that Mohamed was a great guide for your visit to Fes. We're glad to hear that you appreciated the little touches, such as the delicious bread from the artisan oven. We believe it's these small details that add up to create unforgettable memories. We hope your visit to Morocco was everything you hoped for, and we would be... Read more

Dear Marjorie,

Thank you for taking the time to leave us such a wonderful review of your trip, We are thrilled to hear that you had such a fantastic experience and that Mohamed was a great guide for your visit to Fes.

We're glad to hear that you appreciated the little touches, such as the delicious bread from the artisan oven. We believe it's these small details that add up to create unforgettable memories.

We hope your visit to Morocco was everything you hoped for, and we would be delighted to welcome you back for more adventures in the future. Thank you once again for choosing us and for your kind words.

Warm regards,
Mohamed.

All of our guides did a very good job. Hamid...
Morocco | Oct 18 - Oct 25, 2023

J
Jonas E.
Troy, NY | Reviewed on Nov 01, 2023
All of our guides did a very good job. Hamid, who drove us for the week, was superb. His scheduling, of where to be, and when, spot on. Read more

All of our guides did a very good job. Hamid, who drove us for the week, was superb. His scheduling, of where to be, and when, spot on.

Hotel Reviews
Widiane Suite And Spa
Bine El Ouidane

Clean, modern, excellent location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Elegancia Riad Boutique & SPA
Marrakech

The Riad was a work of art. My choice would be to see one Riad, and stay in a more modern hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Nov 01, 2023

Dear Jonas,
Thank you so much for your feedback. It means a lot to us that all your guides did an excellent job and you had a great experience with our driver guide Hamid, who made you feel welcome in our beautiful country. It fills us with pride when we get such compliments from our guests and know they are satisfied with our service. Hamid will be happy to read your kind words.
Welcome to Morocco.
Best,
Majid

Morocco is definitely a place to travel.
Morocco | Oct 16 - Oct 30, 2023

Jan
Jan M.
Palm Springs, CA | Reviewed on Nov 01, 2023
Morocco is definitely a place to travel. Our small tour of two couples in a big air conditioned van was smooth and relaxing. Sallam was a passionate guide about the country he loves and the history in each area. Sallam really helped us understand how Moroccans lived and the influence of Jewish people in early culture. We also had a fantastic driver along who was a guide in training named Jamal. Jamal was pleasant smart young man who also shared his love of Morocco while safely driving us... Read more

Morocco is definitely a place to travel. Our small tour of two couples in a big air conditioned van was smooth and relaxing. Sallam was a passionate guide about the country he loves and the history in each area. Sallam really helped us understand how Moroccans lived and the influence of Jewish people in early culture. We also had a fantastic driver along who was a guide in training named Jamal. Jamal was pleasant smart young man who also shared his love of Morocco while safely driving us through maze of roads I wouldn’t dare drive myself. Thank you Sharon from KimKim for helping us plan an outstanding trip in Morocco.

Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on Nov 07, 2023

Hi Jan,

We are so happy to hear that you had a great time in Morocco and particularly with Sallam, our InstaCelebrity and Jamal, our newest addition to the team. We are very happy that you enjoyed learning about the Jewish influences on the country and culture.. as I am sure you ascertained that is a point of pride amongst most Moroccans (especially among the Imazighen(aka Berbers)!

Thanks for the amazing review and for trusting us with your trip!
Sharon, Sallam, Jamal, and the rest of the Morocco Immersion family

Review: Marrakech, Desert Tour & Essaouira
Morocco | Oct 15 - Oct 23, 2023

M
Marina M.
Annandale, VA | Reviewed on Oct 30, 2023
Said was very helpful with organizing and coordinating the logistics of the trip. I was traveling with a friend for a birthday trip. There was a lot of flexibility with the tour and we were able to make it our own, however after going to the Sahara and Essaouira and speaking to some of the locals, I wished we had an extra day at each location. The locals had recommended we should have booked an extra day in the desert and an additional day in Essaouira. In hindsight, I would have... Read more

Said was very helpful with organizing and coordinating the logistics of the trip. I was traveling with a friend for a birthday trip. There was a lot of flexibility with the tour and we were able to make it our own, however after going to the Sahara and Essaouira and speaking to some of the locals, I wished we had an extra day at each location. The locals had recommended we should have booked an extra day in the desert and an additional day in Essaouira. In hindsight, I would have appreciated some recommendations from Kimkim since our dates were pretty flexible and also that we spent a lot of time driving to places from Marrakech. Either way, we made the most of it and enjoyed every minute of our trip and would book with Kimkim again.

Soufiane from Original Tours was our driver for the trip. He did a fantastic job driving us around for over a week and was very knowledgeable about the areas we visited. He was very helpful with informing us on what was/wasn't acceptable culturally. He also recommended things to try while different areas in Morocco. We felt safe and he stopped at all the viewpoints we wanted to see along the way. I would definitely recommend him as a driver.

Hotel Review
Tiziri Luxury Camp
Merzouga

This camp was absolutely amazing. Upon arrival, we were introduced to Yousef who drove us to the desert where we were greeted by our camels and guide. We rode into the desert and saw the sunset (not to mention Algeria which was only 50km away). Then we rode under the stars to our tents. The setting was like an oasis. All of the staff spoke English and were so nice and helpful. We received a tour the camp and our tent. We were amazed at our cozy our room was. Everything was clean and we had a regular shower and toilet. The hot water took some time to warm up, but it eventually got hot. After settling in, we had dinner in one of the larger tents - no complaints at all, all the food was delicious! Next, we were gathered outside around a fire and were entertained with music and dancing. We wish we had more time in the desert but enjoyed every minute that we were there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Saïd Nayt Addi
Saïd
Saïd Nayt Addi
Local specialist in Marrakech | Replied on Nov 10, 2023
Hi Marina, Thank you for your outstanding feedback, and we're delighted that you chose to travel with us! Your feedback means a lot to us, and we're thrilled to hear that you had a fantastic trip in Morocco. We understand your wish for more time in the Sahara and Essaouira. However, we'd like to mention that our itineraries are thoughtfully crafted to encompass all the must-see destinations within the constraints of limited durations. This ensures that you don't miss out on any of the... Read more

Hi Marina,

Thank you for your outstanding feedback, and we're delighted that you chose to travel with us! Your feedback means a lot to us, and we're thrilled to hear that you had a fantastic trip in Morocco.

We understand your wish for more time in the Sahara and Essaouira. However, we'd like to mention that our itineraries are thoughtfully crafted to encompass all the must-see destinations within the constraints of limited durations. This ensures that you don't miss out on any of the incredible experiences that Morocco has to offer. Regrettably, this is why we couldn't include an extra day in the Desert, as we aimed to provide you with a well-rounded and comprehensive travel experience.

We're delighted that you enjoyed your journey with Soufiane, and we'll be sure to pass on your kind words to him. Your safety and satisfaction are of paramount importance to us, and we're committed to making your future travel experiences even more extraordinary.

Thank you once again for choosing Kimkim, and we can't wait to welcome you back for another incredible journey!

Said,
Original Travels!

The people of Morocco are peaceful, welcoming and warm!
Morocco | Oct 12 - Oct 25, 2023

Beth
Beth K.
Allentown, PA | Reviewed on Oct 30, 2023

Our driver and guide, Samir, is a warm, caring, knowledgeable professional. He made our trip truly amazing. He not only got us from point to point timely and safely, he got to know us as individuals and provided guidance and care. The itinerary was diverse and truly captured the authentic essence of Morocco. The accommodations were outstanding and the local guides were awesome. An overall 5 star experience!!

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Nov 02, 2023
Hi Beth, Thank you so much for sharing your wonderful review! We're thrilled to hear about your exceptional experience with our driver and guide, Samir. It's clear that he went above and beyond to make your trip memorable. Samir's warm, caring, and knowledgeable approach is indeed a testament to our commitment to providing top-notch service. It's fantastic to hear that he not only ensured your timely and safe travel but also took the time to understand your needs and offer personal guidance... Read more

Hi Beth,

Thank you so much for sharing your wonderful review! We're thrilled to hear about your exceptional experience with our driver and guide, Samir. It's clear that he went above and beyond to make your trip memorable.

Samir's warm, caring, and knowledgeable approach is indeed a testament to our commitment to providing top-notch service. It's fantastic to hear that he not only ensured your timely and safe travel but also took the time to understand your needs and offer personal guidance and care.

We take pride in crafting diverse and authentic itineraries that showcase the true essence of Morocco, and we're delighted to hear that you found the itinerary to be both diverse and true to the culture of the region. The outstanding accommodations and local guides are essential components of the experience, and we're pleased that they added to the overall enjoyment of your trip.

Your 5-star rating means the world to us, and it inspires us to continue delivering exceptional experiences to our travelers. We hope to have the pleasure of welcoming you back to Morocco in the future for more incredible adventures. Thank you for choosing us for your travel, and we appreciate your kind words!

Best Wishes,
Abdel

Kim Kim was amazing from the planning to exec...
Morocco | Oct 18 - Oct 25, 2023

L
Lindsey S.
Wilmington, DE | Reviewed on Oct 30, 2023
Kim Kim was amazing from the planning to execution (adjusting as needed) and helping with a medical situation at the end of the trip. Our driver Lachen is a friend now. He was so so helpful throughout and stayed with me in the ER when I got very sick. Our tour guides Charif and Hanan were both so knowledgeable and passionate, not to mention patient and willing to adjust based on our needs. We cannot recommend KimKim (Said and all involved enough), they were so responsive and kind throughout,... Read more

Kim Kim was amazing from the planning to execution (adjusting as needed) and helping with a medical situation at the end of the trip. Our driver Lachen is a friend now. He was so so helpful throughout and stayed with me in the ER when I got very sick. Our tour guides Charif and Hanan were both so knowledgeable and passionate, not to mention patient and willing to adjust based on our needs. We cannot recommend KimKim (Said and all involved enough), they were so responsive and kind throughout, available when needed and happy to help.

Activity Reviews
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

Hanan was an awesome tour guide and we really loved the female perspective. She is an excellent guide and so pleasant to be with.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes

We loved Fes so much. Charif our guide stayed with us all day and showed us some very fun sites as well as helping us navigate shopping for items we were looking for.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Quick Tour of Casablanca with your Driver-Guide: The Economic Heart of Morocco
Quick Tour of Casablanca with your Driver-Guide: The Economic Heart of Morocco
Morocco

Hassan mosque is a must see.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Oct 31, 2023
Hi Lindsey, I wanted to express my sincere thanks for sharing the incredible details of your journey with us. Your recent review of your Morocco trip brought so much joy to our team. We're absolutely thrilled that you had such a fantastic time and that the expertise of our guides, particularly Lehsen Charif and Henan, added that special touch to your experience. Hearing that Lachen not only exceeded expectations but also became a friend offering support in tough times is truly heartening.... Read more

Hi Lindsey,

I wanted to express my sincere thanks for sharing the incredible details of your journey with us. Your recent review of your Morocco trip brought so much joy to our team. We're absolutely thrilled that you had such a fantastic time and that the expertise of our guides, particularly Lehsen Charif and Henan, added that special touch to your experience. Hearing that Lachen not only exceeded expectations but also became a friend offering support in tough times is truly heartening.

We're delighted by your positive experience and can't wait for the opportunity to welcome you back in the future, Inshallah!

Warmest thanks,
Hamza
Original Travels

Beautiful Morocco !!!
Morocco | Oct 12 - Oct 25, 2023

L
Lois C.
Bethlehem, PA | Reviewed on Oct 30, 2023
Samir, our driver/(guide) was wonderful !!!! He was very clear in communication, timely with pick ups and drop offs, and was an absolute joy to spend so much of our time with. He has an incredible awareness of his surroundings, which makes him not only an incredible driver in traffic, but also in accommodating the needs of everyone in the vehicle. He sensed when it was time to stop for a break to ensure our comfort and always made sure we were supplied with fresh water, a very clean... Read more

Samir, our driver/(guide) was wonderful !!!! He was very clear in communication, timely with pick ups and drop offs, and was an absolute joy to spend so much of our time with. He has an incredible awareness of his surroundings, which makes him not only an incredible driver in traffic, but also in accommodating the needs of everyone in the vehicle. He sensed when it was time to stop for a break to ensure our comfort and always made sure we were supplied with fresh water, a very clean vehicle , that smelled so wonderful I even asked to bring some of the freshener home with me, and the vehicle temperature was kept at our comfort level. He was always willing to stop for photos at our request if he didn't already have a stop planned for scenic views. He made sure the rest stops used were very clean and perfectly timed. When we were not together, he responded immediately to any and all communications from us. I cannot say enough about how much he added to our overall experience. He was a complete JOY !!!

Cheryfe, our guide in Fes who led us through the medina, town and tile tour was also wonderful and a complete joy. He made sure we were treated properly when making purchases and provided so much information about the town. He had us try items from the market as we toured through and also made sure we were supplied with fresh water so as to not dehydrate.

It would be nice to have a written script for the highlights of the tour as there was a LOT of information and with so many people in the streets and all the activity around us, it was difficult to always hear (NOT the fault of any of the guides) and even harder to retain since we were on information overload throughout our trip. Having a written manuscript would be true for all of the guides as the situation was very similar in each location.

Hotel Reviews
Hotel Le Medina Essaouira Thalassa Sea & Spa MGallery
Essaouira

The location was spectacular. The private beach and M Club were a wonderful perk.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
It was not dirty but i do think in need of some TLC, especially in the bathroom. NOT a complaint, simply stating because you asked.
Riad Nyla And Spa Marrakech
Marrakech

Simply over the top !!! My husband and I "papmered" ourselves with a spa package. The breakfast each morning was incredible, the staff incredible, the smell (inside the Riad) was incredible. We wanted for nothing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Auberge Chez Pierre
Boumalne Dades

The staff and the views were spectacular !!!!! The meal "looked" incredible. I was unable to eat due to food poisoning from a previous meal but the staff made sure I was provided with appropriate food and tea delivered to our room.

Authenticity & Character
Location
We awoke to an incredible double rainbow!! My friends and family who saw my photo thought it was not real. It was just spectacular !!!
Staff
Cleanliness & Comfort
Orient Desert Camp
Merzouga

Our best bed and shower was found in the middle of the Sahara Desert !!!!! Unbelieveable !!!! The staff was extremely helpful and attentive and our every need was met. The camel ride into the camp was wonderful and our guide (I believe Hassan ?) was wonderful !!!! he had an incredibe sense of humor and so much love and kindness for the camels. He was quick to put us all at ease, guide us into the camp, and took the most amazing photos for us to bring home and share with our friends and family. Our jeep guide the following morning, Ali, was again, full of information and provided us with a lovely tour of the desert. We opted for an ATV ride after lunch at Riad in town (I wish i remembered the name of the business we rented from) and our guide Jamel was FAULOUS !!!!!!! He took us on the ride of a lifetime !!!! I cried tears of joy riding into the dunes and then he put us each individually on the back of his ATV and showed us a trick or two that i'm sure none of us will ever forget !!! I hope he doesn't lose his hearing from us screaming in his ears. It was absolutely WONDERFUL !!!!

Authenticity & Character
Location
Staff
The service was absolutely over the top !!!
Cleanliness & Comfort
Best bed and shower during our entire stay !
Riad Ghita
Fes

Once again the location was perfect !! Our group of 4 was split up into two different locations which was not ideal, but again, did not impact our trip in a negative manner.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
VANCII HOTEL
Chefchaouen

Perfectly located in the heart of an absolutely lovely city !!!!! The view from our room was amazing !!

Authenticity & Character
Location
Staff
There were some things lost in translation with some of the staff but it certainly did not impact our stay in a negative way. We were able to figure it out on our own or message Samir (who always came through for us).
Cleanliness & Comfort
The View Hotel
Rabat

Spectacular !!!! We didn't have much time in Rabat so it's hard to comment on the location of the hotel or really any other aspect of it. It was basically a sleeping spot for the evening.

Staff
Cleanliness & Comfort
Activity Reviews
Private Transfer from Marrakech to Enchanting Essaouira
Private Transfer from Marrakech to Enchanting Essaouira
Morocco
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

We LOVED Marrakesh !!!!!!! What an incredibly vibrant city !!!!!!

Private Transfer from Boumalne Dades to Marrakech via the Atlas Mountains
Private Transfer from Boumalne Dades to Marrakech via the Atlas Mountains
Morocco
Transfer to Dades Valley via Todra Gorges
Transfer to Dades Valley via Todra Gorges
Morocco
Sand-Boarding in Erg Chebbi
Sand-Boarding in Erg Chebbi
Merzouga

This did not happen ???? Perhaps because we opted for time in the pool and the ATV adventure. I gave a 5 star rating based upon the ATV adventure.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer from Fez to Merzouga Desert
Private Transfer from Fez to Merzouga Desert
Morocco

Outstanding experience !!!!!!! A MUST do !!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Unleash Your Inner Artist: Pottery and Mosaic Workshop
Unleash Your Inner Artist: Pottery and Mosaic Workshop
Morocco

we spent a LOT of $$ here. Need i say more?

Quality of Experience
Guides, Drivers and Staff
Transport
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Morocco

What a surprise (at least to me) to find ancient ruins in Morocco. Who knew ? Not me !!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Casablanca Airport to Rabat via Casablanca City: From Economic Capital to Royal Seat
Casablanca Airport to Rabat via Casablanca City: From Economic Capital to Royal Seat
Morocco
Transport
Quick Tour of Casablanca with your Driver-Guide: The Economic Heart of Morocco
Quick Tour of Casablanca with your Driver-Guide: The Economic Heart of Morocco
Morocco

My only suggestion for improvement was already stated in my original overall review of the trip and carries through for each of the excursions...having a written manuscript with basic information for each of the excursions would have been extremely helpful. It would provide reading during the sometimes long drives and give us a basic understanding so when the guides spoke we'd be able to better follow along since we'd already have read some of the basic information.

Quality of Experience
Guides, Drivers and Staff
Transport
Samir is the man !!!!!!!!!!! We all just loved him !!!!!!
Morocco Last Nomads Experience: Tea, Tales & Desert Adventures
Morocco Last Nomads Experience: Tea, Tales & Desert Adventures
Merzouga

Ali was a wonderful guide (and drummer).

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Guided Sightseeing in Fes: Morocco's Spiritual Heart
Half-Day Guided Sightseeing in Fes: Morocco's Spiritual Heart
Fes

Cheryfe was wonderful !!!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Exploration of the "Blue City" Chefchaouen
Guided Exploration of the "Blue City" Chefchaouen
Chefchaouen

Beautiful city !!!!! So many kitties !!!! I wish i had known to bring a bag of food to supply some of those poor babies with nourishment.

Guides, Drivers and Staff
Abdul was fun !!! He was quick to lead us to all the key spots for photos and had us laughing throughout our tour.
Transport
Guided Tour of Essaouira
Guided Tour of Essaouira
Essaouira

Our only complaint is that we didn't have another couple days to spend here. What a beautiful city !!!!!

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Oct 31, 2023
Hi Lois, Thank you so much for taking the time to share your wonderful feedback about your recent experience with us. We're thrilled to hear about your positive experience with Samir and Cheryfe, and we truly appreciate your kind words. Samir, our driver and guide, sounds like a true gem! We're delighted to hear that he made your journey so enjoyable with his clear communication, punctuality, and exceptional driving skills. It's heartwarming to know that he went above and beyond to ensure... Read more

Hi Lois,

Thank you so much for taking the time to share your wonderful feedback about your recent experience with us. We're thrilled to hear about your positive experience with Samir and Cheryfe, and we truly appreciate your kind words.

Samir, our driver and guide, sounds like a true gem! We're delighted to hear that he made your journey so enjoyable with his clear communication, punctuality, and exceptional driving skills. It's heartwarming to know that he went above and beyond to ensure your comfort and convenience during the trip, from refreshing water to maintaining a clean and pleasant environment in the vehicle. His ability to sense when it was time for breaks and scenic stops is a testament to his exceptional awareness and dedication to creating a memorable experience for you.

Cheryfe's efforts as your guide in Fes also appear to have left a positive impression. It's clear that he was not only informative but also attentive to your needs, ensuring your shopping experiences were enjoyable and providing valuable insights about the town. His consideration in offering water and local market treats adds an extra layer of thoughtfulness to your tour.

We appreciate your suggestion regarding a written script for tour highlights. Your feedback is invaluable, and we will certainly consider this to enhance the experience for future travelers. We understand that information overload can be overwhelming in bustling environments, and we strive to provide the best solutions for our guests.

Once again, thank you for choosing us for your journey, and we're overjoyed that Samir and Cheryfe were able to contribute to your overall enjoyment. Your feedback serves as a great source of motivation for us, and we look forward to serving you again in the future.

Wishing you many more delightful travels ahead!

Warm regards,
Abdel

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