Kimkim Trip Reviews for Portugal

4.9
Based on 632 ratings
Read 632 verified reviews by travelers who booked their trip to Portugal on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Similar to "Lisbon, Porto & the Algarve - 10 Days"
Portugal | May 5 - May 17, 2025

M
Michael M.
Chicago, IL | Reviewed on May 18, 2025
This was a nice trip to Portugal and for the most part we enjoyed the itinerary put together by our local specialist. A couple notable issues with this trip however. First, our day tour of Sintra did not visit the locations as described in our itinerary. While we liked our guide Marta, she did not take us to Pena Palace which was specifically listed as the tour location. This was a disappointment for us. Second, due to the train strike in Portugal we had to book bus tickets on our... Read more

This was a nice trip to Portugal and for the most part we enjoyed the itinerary put together by our local specialist. A couple notable issues with this trip however. First, our day tour of Sintra did not visit the locations as described in our itinerary. While we liked our guide Marta, she did not take us to Pena Palace which was specifically listed as the tour location. This was a disappointment for us. Second, due to the train strike in Portugal we had to book bus tickets on our own, even after we alerted Espiritu Travel that this was a situation and needed to be addressed. Their response was lax so we had to take matters into our own hands.
We really enjoyed our kimkim trip to Columbia (2024) but this time left us with a few concerns about booking through them again. This was still a nice trip, but was disappointed by a few of the mistakes.

Hotel Review
Vivenda Miranda
Lagos

This hotel was very nice and we enjoyed eating at the restaurant twice. Friendly and knowledgeable staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Dinner With Locals at a Local Home
Dinner With Locals at a Local Home
Lisbon

Sofia and Carlos were wonderful hosts. We enjoyed this intimate experience with Lisbon locals as our last event in Portugal.

Quality of Experience
Food
Guides, Drivers and Staff
Boat Excursion Inside Benagil Caves
Boat Excursion Inside Benagil Caves
Portugal

The tour was fine - not amazing. The Benagil Cave was a bit hyped up - we saw caves just a nice closer to Lagos.

Quality of Experience
Guides, Drivers and Staff
Transport
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Porto

Our day in the Douro Valley with Michael was another highlight of the trip. He was fun, smart and great leading a large (and drunk) tour group. I highly recommend.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Visit of Porto
Guided Visit of Porto
Porto

Celia was our favorite guide of the entire trip. She was friendly, knowledgeable and a great ambassador for Porto. This quickly became our favorite city in Portugal after spending time with Celia.

Quality of Experience
Guides, Drivers and Staff
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

We enjoyed our guide Marta but did not visit the sites as described. We were disappointed not to see Pena Palace.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

Knowledgeable guide although we visited many of these areas previously. Not the most interesting of our tours on this trip.

Quality of Experience
Guides, Drivers and Staff
Lisbon Roots, Food & Cultural Walk
Lisbon Roots, Food & Cultural Walk
Portugal

We had a wonderful guide Daniel. His tour was an ideal way to begin our Portugal vacation.

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on May 29, 2025
Hi Michael! Thank you for taking the time to share your feedback!
I'm sorry to learn that parts of the experience didn’t meet your expectations.
Regarding the Sintra day tour, the itinerary included as described, tickets to the Monserrate Palace in place of Pena Palace, as this is always thoughtfully chosen by our side to provide a more relaxed and less crowded experience compared to Pena Palace. While a visit to Pena was not requested at any point, we would have gladly included it if it had...
Read more

Hi Michael! Thank you for taking the time to share your feedback!
I'm sorry to learn that parts of the experience didn’t meet your expectations.
Regarding the Sintra day tour, the itinerary included as described, tickets to the Monserrate Palace in place of Pena Palace, as this is always thoughtfully chosen by our side to provide a more relaxed and less crowded experience compared to Pena Palace. While a visit to Pena was not requested at any point, we would have gladly included it if it had been of your interest :) - As for the train strike (something completely out of our control), our team was actively in communication with you at the time and working on alternative arrangements. We understand that you chose to book bus tickets on your own while that process was underway.
I'm grateful that you had such a positive experience on your Colombia trip with KimKim, and we truly hope to have the opportunity to support your travels again with the team!
Warm regards, Bea.

Excellent Trip to Portugal
Portugal | May 3 - May 13, 2025

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madelyn m.
Los Angeles, CA | Reviewed on May 15, 2025
My husband and I used Kimkim for a trip to Portugal. It was a wonderful experience. Each aspect of the planning was carefully thought out with excellent suggestions and options from Marisa. During the trip we were impressed with the daily communication of what to expect each day which was greatly appreciated. All drivers, tour guides, and excursions were on time with personable, efficient, and knowledgeable people. The hotel selections were excellent, as well as restaurant... Read more

My husband and I used Kimkim for a trip to Portugal. It was a wonderful experience. Each aspect of the planning was carefully thought out with excellent suggestions and options from Marisa. During the trip we were impressed with the daily communication of what to expect each day which was greatly appreciated. All drivers, tour guides, and excursions were on time with personable, efficient, and knowledgeable people. The hotel selections were excellent, as well as restaurant recommendations. We hope to use Kimkim on any future travels.

Hotel Review
NH Hotel Porto Jardim
Porto

The NH Hotel Porto Jardim was initially a bit of a letdown due to being placed in a very small room. However, after communicating the issue, the hotel promptly addressed it and upgraded us to a better room. Our specialist's promptness in resolving the mistake made up for the initial discomfort, and the rest of the stay was quite enjoyable.

Activity Reviews
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon

Our guide, Claudia, was outstanding. She was knowledgeable and presented excellent historical references to what we were seeing.

Quality of Experience
Guides, Drivers and Staff
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Portugal

The venue was very noisy for dinner, the food was so, so, and the service hap hazard. However the music and singing was wonderful.

Quality of Experience
Noisy venue
Food
Local specialist: Marisa Agulhas
Marisa
Marisa Agulhas
Local specialist in Lisbon | Replied on May 16, 2025

Dear Madelyn,

Thank you so much for your kind words and for sharing your experience! I´m absolutely delighted to hear that your trip to Portugal was such a memorable one. Your appreciation means a lot to us, and we’ll be sure to pass along your compliments to everyone involved.
Wishing you many more wonderful adventures ahead!😊
Your Friend in Portugal - Marisa

The highlight of the trip was the knowledge o...
Portugal | May 3 - May 13, 2025

Ronda
Ronda O.
Chicago, IL | Reviewed on May 15, 2025
The highlight of the trip was the knowledge of all our tour guides and just how friendly the people are in Portugal! Read more

The highlight of the trip was the knowledge of all our tour guides and just how friendly the people are in Portugal!

Activity Reviews
Wine Tasting & Lunch at a Portuguese Quinta
Wine Tasting & Lunch at a Portuguese Quinta
Portugal

The best meal we had in Portugal along with the best wine!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Porto

One of the highlights of the trip! The wine and food were amazing. Pedro kept us smiling the whole time.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

Paulo was outstanding! He went over the 8 hours and made sure we had an excellent experience. He even gave us recommendations for the rest of the trip!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

Alex was very friendly and went out of his way to show us all Lisbon has to offer!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on May 27, 2025

Hi Ronda, Thank you so much for your kind words! I am thrilled to hear that the highlight of your trip was the knowledge of our tour guides and the warmth of the people in Portugal 🤩We truly believe that a great guide can make all the difference, and it’s wonderful to know that their passion and expertise stood out. We hope you left with unforgettable memories and a deeper connection to this beautiful country. I hope to work with you in the future!✈️ Best, Marina

Tiago was very accommodating and was always t...
Portugal | May 2 - May 13, 2025

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Bernard F.
San Fernando, CA | Reviewed on May 14, 2025

Tiago was very accommodating and was always there to help us with anything we needed. Joel was fantastic and we highly recommend this team.

Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on May 14, 2025

...and Bernard and Marion are an incredibly nice and sweet couple and we would very much like to see them again in the future and maybe celebrate together another Sporting Lisbon title!!!

Thank you for the wonderful service
Portugal | Apr 26 - May 5, 2025

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Mary A.
Chicago, IL | Reviewed on May 12, 2025
Adam did a great job. He was very much on top of it. In the beginning, I wasn't quite sure when I was gonna travel and he was very nice about it, he was like "I'll just check-in, and you let me know when you're ready". And then that happened also throughout the trip. He did great. I would love to tell you that this was my first time using Kimkim, and I definitely will use you guys again because I I loved the process of being able to customize but then also have an itinerary set when I got... Read more

Adam did a great job. He was very much on top of it. In the beginning, I wasn't quite sure when I was gonna travel and he was very nice about it, he was like "I'll just check-in, and you let me know when you're ready". And then that happened also throughout the trip. He did great.

I would love to tell you that this was my first time using Kimkim, and I definitely will use you guys again because I I loved the process of being able to customize but then also have an itinerary set when I got there so that it wasn't done for me, and I didn't have to figure it out. So I just wanna say thank you for the wonderful service you guys provided. It was just really, really nice.

Hotel Reviews
RVA - Porto Central Apartments
Porto

It's nice to feel entirely on your own. The apartment was also very nicely situated, right in the middle of everything so I could walk anywhere. Lovely place to stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lisboa Prata Boutique Hotel
Lisboa

Generally nice, clean and great in terms of location. You could walk to everything, which was really handy. I was on the third floor, and going up and down was a little bit of a hike for a day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cascade Wellness Resort
Lagos

The CascadeWellness Resort was absolutely gorgeous. It was my favorite accommodation. The rooms were really nice. I enjoyed the pool. The breakfast was magnificent, with very good options.

Authenticity & Character
Location
I loved the walking trails steps from the hotel
Staff
Cleanliness & Comfort
Activity Reviews
Evening Food Walk
Evening Food Walk
Lagos (Algarve)

The Evening Food Walk in the Algarve was definitely one of the highlights for me. I'm a big fan of food tours, and this one did not disappoint. It was an excellent way to taste the local cuisine and learn more about the culture. I highly recommend this activity to anyone visiting the area.

Private Pena Palace & Sintra Village Half Day Trip
Private Pena Palace & Sintra Village Half Day Trip
Lisbon

The Private Pena Palace & Sintra Village Half Day Trip was a favorite during my time in Lisbon. The architecture and history were breathtaking, and the whole experience was beautifully organized. It was a great way to escape the hustle of the city and enjoy some of Portugal's rich history.

Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on May 22, 2025
Photos, photos, photos! Love seeing all your pictures of your journey! 🙌 Thank you for your thoughtful review! We're so glad to hear your first experience with KimKim was a great one. I am so glad you loved the Cascade Wellness Hotel and took advantage of all the hiking trails along the coast! I remember our convo before you departed and I knew you were going to love the food tour in Lagos!!! It is a personal favorite too! 😋 It’s wonderful to hear that you enjoyed the best of both... Read more

Photos, photos, photos! Love seeing all your pictures of your journey! 🙌 Thank you for your thoughtful review! We're so glad to hear your first experience with KimKim was a great one.

I am so glad you loved the Cascade Wellness Hotel and took advantage of all the hiking trails along the coast! I remember our convo before you departed and I knew you were going to love the food tour in Lagos!!! It is a personal favorite too! 😋

It’s wonderful to hear that you enjoyed the best of both worlds—being able to customize your trip while still having everything organized and ready to go once you arrived. That’s exactly what we hope to provide for every traveler.

I hope to see you on another kimkim adventure! 🎉

A Dream Honeymoon Five Years in the Making
Portugal | Apr 20 - May 2, 2025

Amanda
Amanda C.
Chicago, IL | Reviewed on May 11, 2025
We've been planning our honeymoon since 2020, but due to COVID, family obligations, and life in general, we had to keep postponing. It was worth the wait. Marisa has been absolutely WONDERFUL over these past five years. She helped my husband plan an incredible honeymoon across Portugal, with the perfect balance of guided tours and leisurely, self-guided experiences. The Across Portugal team added thoughtful personal touches throughout our trip, making us feel extra special from start to... Read more

We've been planning our honeymoon since 2020, but due to COVID, family obligations, and life in general, we had to keep postponing. It was worth the wait. Marisa has been absolutely WONDERFUL over these past five years. She helped my husband plan an incredible honeymoon across Portugal, with the perfect balance of guided tours and leisurely, self-guided experiences.

The Across Portugal team added thoughtful personal touches throughout our trip, making us feel extra special from start to finish. The experiences, accommodations, and dining recommendations were exceptional. Marisa also did a fantastic job helping us avoid what I call “TikTok traps”—overcrowded, overly touristy spots. We love to immerse ourselves in local culture, and Marisa delivered exactly that.

Our 13-day journey took us through Lisbon, Porto, the Douro Valley, Évora, the Algarve, and ended in Cascais. Every partner we met was knowledgeable, friendly, and engaging. Highlights included private walking tours with locals and a tuk-tuk ride that offered a unique perspective on the cities. Claudia in Lisbon was outstanding—her knowledge of the city’s history was impressive, and she made the tour fun with interesting facts beyond the typical tourist script. She also gave us great pub and bar recommendations. Sandra, our tuk-tuk driver, was warm and informative while also giving us time to soak in the sights. She even surprised us with Pastéis de Nata in Belém! Ana in Porto was another standout—her insight into the history of Porto’s churches and local food scene was top-notch.

This was our first time using a travel agency, and we’re so glad we did. Even when things didn’t go as planned—like getting food poisoning from late-night McDonald’s (avoid the garlic aioli), car trouble, and the Spain/Portugal blackout—the Across Portugal team went above and beyond. Raphael, our amazing and considerate driver, was with us the day I got sick. He immediately contacted Carlos from the team, who helped with medication recommendations. Raphael also kept my husband company and had lunch with him while I recovered—something we really appreciated.

As for the car issue... well, the team knows how that went! Honestly, without their support and Ivo stepping in, our honeymoon might have ended very differently (only kind of kidding!).

In short, the Across Portugal team is genuinely invested in their clients’ experiences. From the moment we landed, they were in constant communication, sending daily updates and plans. My husband especially appreciated the reminder texts! Their flexibility, experience, and dedication allowed us to fully enjoy our trip without stress. We're already talking about our next adventure—this time, we want to include a football match! Go Sporting! (Just don’t tell Ivo.)

A huge obrigada to Marisa (the queen of planning a honeymoon for five years!), João, Pedro, Diana, Raphael (best driver ever), Ivo (our hero), Claudia and Ana (our amazing walking tour guides), Pedro (our cooking class chef), and anyone else we may be forgetting. You made our dream trip come true!

Hotel Reviews
Hotel Cascais Miragem
Cascais

Amazing hotel in a perfect spot in Cascais. Easily walkable. Staff was excellent and the rooms were nice. The bar in the hotel was very nice as well and the breakfast was just as good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cascade Wellness Resort
Lagos

Very nice resort! Staff was very nice and did everything to accommodate us. We arrived on the day of the nationwide power outage actually and the staff did everything they could to make sure our trip wasn't impacted. The hotel had couple of restaurants that made sure the guests were taken care of. The cliffs right outside the hotel were amazing and a great walk at sunset.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Convento do Espinheiro, Historic Hotel & Spa
Evora

This was one of the coolest hotels we stayed at. An old convent converted into a hotel and spa! This hotel was absolutely beautiful inside and out. It was brimming with history and authenticity. There was a beautiful church connected to the hotel. They did a wonderful job restoring the convent. We enjoyed the location of the hotel and it was only a (true) 10-minute drive into Evora. The breakfast was absolutely delicious! Highly recommend staying here!

Authenticity & Character
If I could give them 10 stars, I would!
Location
Staff
Cleanliness & Comfort
Octant Douro
Douro

This hotel is perfect for that "getaway" feeling due to it's location. The hotel is equipped with services in case you forget items (i.e., straighter, anti-wrinkle spray, books, stroller, etc.). The view of the Douro River from our bedroom window was spectacular and the drive to the resort was beautiful. Due to it's location and the winding roads, we had to drive ~30+ minutes to our experiences, which means vineyard hopping was out of the picture. We did not mind the drive, but something to keep in mind! Due to the hotel being built on a hill, the layout of the hotel is atypical - which gives it a fun feel. They have two beautiful infinity pools, one outdoor and one indoor. Their spa services looked amazing. Although we do not have kids, the hotel seemed to be very kid friendly with a kids playroom located near one of the restaurants. They have two restaurants on location, one of them holding a Michelin star. I'm a big foodie and love trying Michelin star restaurants. My husband and I both ordered the tasting menu. They seemed understaffed, which made the service slow. We recommend saving your money and eating at the "casual" restaurant or eating a la carte. Not worth $350 euros in our opinion.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maison Albar - Le Monumental Palace
Porto

This was one of the nicer hotels we stayed at with five star staff. Their breakfast was delicious with plenty of choices with the option to order from the menu. It is centrally located, with quick 5-10 minute walks to restaurants and sites. It was extremely clean, with a very comfortable bed. The hotel also gifted us with sparkling wine, strawberries, grapes, chocolate and a traditional Portuguese treat for our honeymoon. Each night we received a little "happy" that was tied to Portuguese culture. For example, we were there the night before Freedom Day where they left us a red carnation. Highly recommend this hotel!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heritage Avenida Liberdade
Lisboa

This hotel was charming and quaint—perfect for our honeymoon! As a thoughtful gesture, they gifted us a bottle of port wine to celebrate, and even refilled it two days before our checkout. The room was spotless, the bed was very comfortable, and we had a spectacular view of the city. The location was excellent—around the corner was a yellow tram and it is also just a short walk to Lisboa Rossio and many other attractions. On our first day, we strolled around Lisbon and, without realizing it, passed by several landmarks we would later explore more deeply on our walking tour the next day. A wonderful start to our stay in the city!

Authenticity & Character
I loved the "boutique" feel of the lobby, with their personal touches. It was beautifully decorated!
Location
The hotel was centralized and allowed us to easily walk to attractions and restaurants!
Staff
Very helpful and friendly!
Cleanliness & Comfort
Activity Reviews
Explore Belém on a Scenic 2-Hour Tuk Tuk Tour
Explore Belém on a Scenic 2-Hour Tuk Tuk Tour
Lisbon

The Tuk Tuk tour in Belém was a delightful experience and our tour guide was fantastic! It was a fun and unique way to explore the area.

Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal

The winery tour in the Douro Valley was a blast! The guide was knowledgeable, and seeing the traditional grape squishing vats was fascinating. We also had a special treat of a supercar convention with over two hundred cars at the winery, which was an unexpected bonus. Highly recommend the wine tasting experience.

Tickets to Pena Palace and Gardens
Tickets to Pena Palace and Gardens
Portugal

It was beautiful to walk around the palace, but unfortunately, we missed out on a lot of the historical context because we didn't realize there was an app we could download with explanations so good to check that if you visit!

Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Portugal

The Fado experience was really nice! The restaurant, Mesa De Fratus, had a fantastic atmosphere with a singer who performed beautifully. She really knew how to use the acoustics of the place, and it added to the cultural feel of the evening. Overall, a ten out of ten experience, though I haven't compared it to other Fado venues.

Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon

We absolutely LOVED the walking tours. Our guide was Claudia, a native of Lisbon. The walking tours are such a great way to see the city with the added bonus of learning about the city. We had accidentally seen the areas she was going to take us to the day before, and Claudia did a great job meeting our requests. We asked her to show us her favorite spots as a local. One of our first stops was to taste some ginjinha - absolutely delicious! Unfortunately, it started to rain during our tour so we had to seek cover for part of the tour. At the end of the tour she typed in my notes app her favorite places to shop, favorite sites and bars (things we had asked during our tour). Our tour ended with a short wine, port and cheese tasting!

Quality of Experience
The whole experience was amazing!
Guides, Drivers and Staff
Our tour guide - she is so friendly and easy to talk to!
Transport
Local specialist: Marisa Agulhas
Marisa
Marisa Agulhas
Local specialist in Lisbon | Replied on May 12, 2025
Hello Amanda, Wow, thank you so much for your kind and detailed review! It truly warms my heart to read about your experience, and I’m beyond thrilled that your honeymoon turned out to be everything you dreamed of - and more! I’m thrilled that you enjoyed the mix of guided tours and self-guided experiences, and that the team’s personal touches made your trip even more special. I’ll be sure to pass on your compliments to our amazing partners, they’ll be so happy to hear that they made a... Read more

Hello Amanda,

Wow, thank you so much for your kind and detailed review! It truly warms my heart to read about your experience, and I’m beyond thrilled that your honeymoon turned out to be everything you dreamed of - and more!

I’m thrilled that you enjoyed the mix of guided tours and self-guided experiences, and that the team’s personal touches made your trip even more special. I’ll be sure to pass on your compliments to our amazing partners, they’ll be so happy to hear that they made a difference during your trip.

Thank you for trusting us with your first experience using a travel agency. It means the world to us, and we’re so glad we could create lasting memories for you both. And of course, we’re already excited for your next adventure - football match included!!😉

Wishing you both endless happiness and looking forward to welcoming you back!
Your Friend in Portugal - Marisa

Perfect Planning for Portugal
Portugal | Apr 25 - May 4, 2025

N
Nidhi V.
Syosset, NY | Reviewed on May 09, 2025
If you are looking for a company to plan and orchestrate a perfect vacation, Kimkim is the way to go. Diana was amazing in planning a fantastic trip for us in Portugal. The choice of hotels, tour guides and activities was spot on. We thoroughly enjoyed our car trips with Carlos, who was so informative, professional, courteous and fun. We were in Cascáis during the power outage and the staff at Hotel Miragem was unbelievably helpful. Dinner with the locals in Porto was intimate and we had... Read more

If you are looking for a company to plan and orchestrate a perfect vacation, Kimkim is the way to go. Diana was amazing in planning a fantastic trip for us in Portugal. The choice of hotels, tour guides and activities was spot on. We thoroughly enjoyed our car trips with Carlos, who was so informative, professional, courteous and fun. We were in Cascáis during the power outage and the staff at Hotel Miragem was unbelievably helpful. Dinner with the locals in Porto was intimate and we had one of the most delicious meals cooked by Vito The trip to Douro Valley was the icing on the cake. We were extremely impressed by how Diana and her team kept checking and updating us with the daily plans throughout the trip. Thanks everyone who made this trip so special for us!!

Local specialist: Diana Mota
Diana
Diana Mota
Local specialist in Lisbon | Replied on May 12, 2025

Hi Nidhi.
We really appreciate your review and are super happy to hear how much you enjoyed the trip (even with the unexpected national power outage in the middle!). It's our mission to do our best, and we sincerely value the close relationships we build with our clients!
Looking forward to welcoming you back to Portugal on your next adventure!!
Wishing you all the best!
Your friend in Portugal - Diana

The Perfect Portugal Tour
Portugal | Apr 23 - May 2, 2025

Randy
Randy F.
Denver, CO | Reviewed on May 07, 2025
The trip was perfectly planned with stops in many cities and towns to get a complete feeling for the many sides of Portugal. The hotels were beautiful and perfectly located central to the cities and towns. Everything was within walking distance. Our drivers were professional and provided local knowledge. During the power blackout, our driver Nuno kept us going even though shops were closed. He checked on us the following day to make sure we were OK. A special callout to our driver Diogo... Read more

The trip was perfectly planned with stops in many cities and towns to get a complete feeling for the many sides of Portugal. The hotels were beautiful and perfectly located central to the cities and towns. Everything was within walking distance. Our drivers were professional and provided local knowledge. During the power blackout, our driver Nuno kept us going even though shops were closed. He checked on us the following day to make sure we were OK. A special callout to our driver Diogo who went above and beyond to find us activities when one of our excursions cancelled at the last minute.

Hotel Reviews
Hotel Melia Lisbon Airport
Lisbon

This is an exceptional airport hotel. Not like the US airport hotels. I never heard a plane landing or taking off even though it is a 5-minute walk to Lisbon airport.

Authenticity & Character
Not your average airport hotel.
Location
You can walk to Terminal 1.
Staff
Cleanliness & Comfort
Lagos Avenida Hotel
Lagos

A beautiful boutique hotel across from the Marina. The restaurant was exceptional for breakfast and our Michelin star food and wine tasting was off the chain.

Authenticity & Character
Beach vibe.
Location
Staff
Cleanliness & Comfort
PortoBay Marquês
Lisbon

A beautiful hotel in the heart of Lisbon right off Liberty Avenue. The staff were excellent and handled the Spain/Portugal power outage with grace and a smile.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pousada Porto - Rua das Flores
Porto

A beautiful hotel in the heart of Porto. The breakfasts were amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
4X4 Algarve Sunset Experience
4X4 Algarve Sunset Experience
Portugal

Overall, I would not recommend. The coastal stops with beautiful beaches, surfers, and sheer cliffs were enjoyable, but the "Jeep" ride was brutal. St. Vincent Cape of Sagres is worth visiting, but it was a cloudy evening, so we were unable to witness the spectacular sunset.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

Our driver, Nuno, was excellent. He was very knowledgeable of the history of each town and showed us the best places to eat and shop. We were in Sintra when the power went out to all of Portugal, but Nuno did not miss a beat and continued the tour even though many of the shops were closed. He even checked on us the next day to make sure we were OK.

Quality of Experience
Food
Guides, Drivers and Staff
Nuno is the best!
Transport
Privately Guided Visit of Porto
Privately Guided Visit of Porto
Porto

Our guide Celia did an excellent job of showing us the history and beauty of Porto.

Quality of Experience
Guides, Drivers and Staff
Foodie Experience in Porto
Foodie Experience in Porto
Porto

A good overview of local and bar-type traditional food of Portugal. The guide (can't remember his name but he wore a hat) was entertaining and even ended the evening with some magic! The ending location was a bit disappointing (a restored pool hall). Overall, a good first tour in Porto.

Quality of Experience
A variety of local restaurants, not the touristy ones.
Food
Guides, Drivers and Staff
Lisbon Fado Dinner Experience
Lisbon Fado Dinner Experience
Portugal

I was surprised at the quality of the food and wine. Excellent! The fado music was beautiful. Each group did 2 songs and then a break so it wasn’t like sitting through a whole concert. Perfect way to experience the music of Portugal with great food.

Quality of Experience
Food
Guides, Drivers and Staff
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

Our guide Alex was very knowledgeable in the history of Lisbon. The tour was a bit long but very well done!

Quality of Experience
Guides, Drivers and Staff
Alex is excellent!
Wine Tasting & Lunch at a Portuguese Quinta
Wine Tasting & Lunch at a Portuguese Quinta
Portugal

The venue cancelled on us at the last minute due to a national holiday. This was not mentioned when we booked it almost 9 months prior.

Quality of Experience
Better communication
Guides, Drivers and Staff
Diogo found us a great local restaurant on our way back to Lisbon from Lagos.
Transport
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto

This was the most beautiful part of Portugal and is a must see. Our driver Nuno added an extra stop to a port tasting.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on May 12, 2025

Hi Randy!Thank you so much for your wonderful review! 🤩I am thrilled to hear that you all enjoyed your trip through Portugal and gave you a true sense of the country's diverse charm. We're especially proud of our drivers, Nuno and Diogo—your kind words about their professionalism and care truly mean a lot. We'll be sure to pass along your compliments to them! We hope to welcome you on another journey soon. Warmest regards, Marina😊

Incredible Portugal and Spain Trip!!
Portugal | Apr 27 - May 4, 2025

Samantha
Samantha K.
Coney Island, NY | Reviewed on May 07, 2025
Our trip to Portugal and Spain was incredible!! Marisa perfectly balanced the quality of each experience with the cost -- she found hotels that were both centrally-located and affordable, as well as tours that matched our desired interests in each city. We expressed to Marisa that we wanted to explore the local cuisine in each city, and she did an incredible job finding tours and shows that did exactly that! Marisa was also super responsive during the planning process and made it possible for... Read more

Our trip to Portugal and Spain was incredible!! Marisa perfectly balanced the quality of each experience with the cost -- she found hotels that were both centrally-located and affordable, as well as tours that matched our desired interests in each city. We expressed to Marisa that we wanted to explore the local cuisine in each city, and she did an incredible job finding tours and shows that did exactly that! Marisa was also super responsive during the planning process and made it possible for us to plan this trip with only a few weeks notice. We are so grateful to Marisa for putting together our perfect trip!!

Hotel Reviews
H10 Corregidor Boutique Hotel
Sevilla

Excellent hotel!! The location was absolutely perfect for exploring all of Seville. The bed was comfortable (though it was two twin beds pushed together, rather than one queen bed), and the hotel was very clean. Highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cascade Wellness Resort
Lagos

Beautiful resort!! The hotel was clean, and the bed was super comfortable. The two pools were beautiful and perfect for lounging in the afternoon. The location was perfect -- it was a 15-minute walk to the beach (as most hotels are in Lagos), and a 30-minute walk from the downtown area (which was accessible via these peaceful walkways that connect to the piers and overlook the cliffs). Highly recommend!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
AVANI Avenida da Liberdade
Lisbon

Excellent hotel!! It was centrally located in the shopping district and a quick 5-10 minute walk from most restaurants and the park. It was clean and had a very comfortable bed. Highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Savor the Flavors of Seville: An Authentic Tapas Tour
Savor the Flavors of Seville: An Authentic Tapas Tour
Seville

Absolutely amazing tapas tour!! Our guide, Fernando, was super knowledgeable about Seville and made this tour so much fun! We were able to enjoy so many different tapas and wine tastings, as well as explore many restaurants that we otherwise would not have known about. Highly recommend!!

Quality of Experience
Food
Guides, Drivers and Staff
Flamenco Show in Seville
Flamenco Show in Seville
Seville

Great way to experience an authentic Flamenco show!

Quality of Experience
Premium Dinner Accompanied by Authentic Fado Performance
Premium Dinner Accompanied by Authentic Fado Performance
Lisbon

Wonderful dinner and Fado experience!! It was the perfect blend of high-quality Portuguese food with the traditional Fado music experience.

Quality of Experience
Food
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon

Great tour to learn more about Lisbon through a fairly quick walking tour. The tour ended with a short wine and cheese tasting that was lovely as well.

Quality of Experience
Guides, Drivers and Staff
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

Incredible tour of Sintra and the surrounding area of Lisbon! Our driver was super knowledgeable about both Lisbon and Sintra, and he knew all of the best spots to take us throughout the day. In addition to our tour of Sintra, he took us to a fantastic seafood restaurant for lunch that overlooked the ocean, as well as took us to a nearby beach town to walk around. We were able to see so much more than we anticipated!! Highly recommend this tour!!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marisa Agulhas
Marisa
Marisa Agulhas
Local specialist in Lisbon | Replied on May 07, 2025

Dear Samantha,

Thank you so much for your kind words! I’m so glad to hear that you had such an amazing time in Portugal and Spain! It was a pleasure working with you to plan your trip, and I’m thrilled that everything - from the accommodations to experiences - was exactly what you were looking for.

It’s always my goal to create memorable and seamless trips, and I’m so happy it all came together for you. Obrigado!!
Your Friend in Portugal - Marisa

10 Wonderful Days in Portugal
Portugal | Apr 22 - May 1, 2025

Stanley
Stanley C.
Amesbury, MA | Reviewed on May 06, 2025
This was our second KimKim adventure. Everything went smoothly from the moment Paulo gathered us at the Lisbon airport and on. The hotels were wonderful and the breakfasts had everything imaginable. Lisbon is a hilly city but we trekked on guided by Marina to learn a lot about the city and the country that we would not have without a guide. Also Marina showed us where to get the best Nata. Later we experienced a Fado music dinner which gave us a glimpse of local culture. We were back with... Read more

This was our second KimKim adventure. Everything went smoothly from the moment Paulo gathered us at the Lisbon airport and on. The hotels were wonderful and the breakfasts had everything imaginable. Lisbon is a hilly city but we trekked on guided by Marina to learn a lot about the city and the country that we would not have without a guide. Also Marina showed us where to get the best Nata. Later we experienced a Fado music dinner which gave us a glimpse of local culture. We were back with Paulo the next day on a trip to Sintra to see the winter palace and there we bought sardines! On the way there we stopped in Obidos and sampled cherry liquor in a chocolate cup. Then on to Porto where we checked into another great hotel and another hilly walking tour culminating with a tour of the Sandeman Port winery. Fantastic! And the port tasting was splendid! The next day we had a driving tour around Porto with Ricardo. We experienced the Douro Valley and saw other towns and cites. We really liked Cascais. The next trip was from Porto to Lagos in the Algarve region stopping for lunch in Evora and the food was fantastic. I had not tried Vino Verde before and drank it at most meals! We were all amazed at the expanse of vineyards, some dating back to Roman times. Another wine tasting and a boat ride on the Douro completed the day. In Lagos, we were greeted at the hotel with beautiful views and learned we were at the most western point in continental Europe! We were there during the power outage but were still able to tour around and have a great dinner. Last trip, up to Cascais and driving along the coast through Estoril and Cascais to see the beautiful beaches. As "foodies" we ate a lot of incredible meals. Cataplana, whole dorado, octopus, a mountain of olives, Portuguese fish soups, and the list goes on. Go to dinner hungry and with an open mind!

Hotel Reviews
Cascade Wellness Resort
Lagos

Terrific views from nearly everywhere in the hotel. A nice pool although a bit cool. Will be nice in warmer weather.

Authenticity & Character
Very luxurious! A large building that keeps a cozy appearance.
Location
Close to the old town and to nice restaurants. Try O Antonio!
Staff
The front desk folks were very helpful. Our waiter Mario was excellent. Even during the crush of patrons during the power outage the service was uncrushed and the food was terrific!
Cleanliness & Comfort
Everything was great! Carob candy on the pillow every night!
NH Collection Porto Batalha
Porto
Cleanliness & Comfort
Hotel Britania Art Deco
Lisboa

Very nice accommodations. A good location to start walking tours. If you need a coffee and delightful pastry, try Bom Gusto around the corner.

Authenticity & Character
The old world character and history of this hotel was wonderful. The marble floors and the cork floors of the suites were something I had not seen. There was a decanter of port wine in the room for complimentary tasting!
Location
Staff
Cleanliness & Comfort
Hotel Cascais Miragem
Cascais

The hotel itself is spectacular! The rooms are spacious and our only regret is that we did not have more time to spend there.

Location
An easy walk to town
Cleanliness & Comfort
Spacious rooms, well appointed bathroom, great breakfast buffet.
Activity Reviews
 Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Portugal

Weather prevented us from taking this tour. Sadly it would have been fun

Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal

Very interesting tour of the vineyard area.

Private Douro River Escape: 1-Hour Exclusive Cruise
Private Douro River Escape: 1-Hour Exclusive Cruise
Portugal

It was OK but not up to the rest of the trip. Half our up river, half hour back down river.

Quality of Experience
Guides, Drivers and Staff
The guide was a nice girl.
Transport
To Eat Suggestion: Terra Nova
To Eat Suggestion: Terra Nova
Porto

After seeing the photo of the seats by the round window we were all excited to have dinner. We actually got that table!

Quality of Experience
Great food and wine!
Transport
Uber
To Eat Suggestion: Brasão - Coliseu
To Eat Suggestion: Brasão - Coliseu
Porto

We called to make reservations but nobody answers. Then we had the hotel call for reservations and nobody answered them either.

Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

We had fun looking at the sardine store! The palace was wonderful, the amount of workmanship and tile was extraordinary!

Quality of Experience
Guides, Drivers and Staff
Transport
Nice large comfy Mercedes van!
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto

A very educational hour at the Sandeman port winery. We loved learning about the history and tasting the various types of port wine.

Quality of Experience
Small tour group
Guides, Drivers and Staff
The Gide inside the Sandeman was very good
Transport
we took Uber
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon

Marina was terrific. She was very knowledgeable and covered a lot of topics.

Quality of Experience
Marina guides us to great sights and fresh Nata.
Guides, Drivers and Staff
Marina was very easy to understand and she was very knowledgeable.
To Eat Suggestion: Cervejaria Trindade
To Eat Suggestion: Cervejaria Trindade
Lisbon

We got there on the early side an were just about the only people there. By the time dinner was over the place was full and there was a waiting line out the door. We had cataplana, a seafood dish with shellfish and fin fish. Along with the crusty bread and olives it made for a memorable meal.

Quality of Experience
food quality
Transport
we took Uber and found it to be very easy to use
Local specialist: Diana Mota
Diana
Diana Mota
Local specialist in Lisbon | Replied on May 09, 2025

Hi Stan,
Thank you very much for your feedback! It is always grateful to see that we helped create such special memories of our home country. Hopefully, you’re taking a few bottles of Vinho Verde with you to keep the Portuguese habits :)
Muito obrigada!
Your friend in Portugal - Diana

GREAT Spring Lisbon/Porto Trip Planning by Kim Kim!
Portugal | Apr 25 - May 2, 2025

S
Shannyn F.
Seattle, WA | Reviewed on May 05, 2025
We had a great time during our travels through Lisbon and Porto. We were impressed with the communications from the Kim Kim team during the trip and especially with their ability to get us private transport to Porto during the day of the blackout. That morning, before the blackout started, we went to the train station to discover that there had been a strike and all trains were canceled. We were really disappointed but as it turned out, if we had gotten on the train, it may have stopped... Read more

We had a great time during our travels through Lisbon and Porto. We were impressed with the communications from the Kim Kim team during the trip and especially with their ability to get us private transport to Porto during the day of the blackout. That morning, before the blackout started, we went to the train station to discover that there had been a strike and all trains were canceled. We were really disappointed but as it turned out, if we had gotten on the train, it may have stopped midway into our trip due to the blackout which would have left us stranded! Fortunately the KimKim team quickly secured our private transport (before the blackout started) with a wonderful driver. I'm not sure what we would have done otherwise!

The hotels we had in both cities were satisfactory and in good locations although I do think an upgrade is worth it if affordable.

Lisbon was very entertaining and beautiful but we LOVED Porto the most and would love to come back to stay for more time as we could not fit in all that we wanted to do! The Douro Valley day trip from Porto was one of our favorite days despite that it poured rain the entire day.

Overall, Raquel did a great job planning our trip and the communications with other team members regarding transportation and answering general questions was very prompt and professional.

Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on May 06, 2025

Hi Shannyn, thank you for taking the time to provide detailed feedback on your travels! I am glad to hear that you had a wonderful time discovering Portugal and that you will come back to explore further🤩 I will pass your kind words to our team, drivers and guides as they will be more than happy to know that they have contributed to your experience. All the best, Raquel

Our Spring 2025 Portugal Trip- Creating New Experiences and Making New Friends
Portugal | Apr 16 - Apr 24, 2025

Amuthar
Amuthar M.
Australia | Reviewed on May 02, 2025
Our Portugal Trip was well planned and coordinated by the Kim Kim Travel Team. The pre-planning and guidance provided byJoão and his team prior our trip was excellent. From the time we arrived in Lisbon till our departure from Porto, the Kim Kim Team was there to guide us through all stages of our travel itinerary. The Kim Kim Team from João, Pepe, Rafa, Ivo and Roberto et al were fantastic. They were on time, very knowledgeable and accommodated changes to our travel plans as we made our way... Read more

Our Portugal Trip was well planned and coordinated by the Kim Kim Travel Team. The pre-planning and guidance provided byJoão and his team prior our trip was excellent. From the time we arrived in Lisbon till our departure from Porto, the Kim Kim Team was there to guide us through all stages of our travel itinerary. The Kim Kim Team from João, Pepe, Rafa, Ivo and Roberto et al were fantastic. They were on time, very knowledgeable and accommodated changes to our travel plans as we made our way by road from Lisbon to Porto. We felt very safe and comfortable on our road trips. We had a great time in Lisbon, Sintra, Alcobaca, Coimbra, Aviero, Duoro Valley and Porto. Our Duoro Valley River Cruise was very relaxed as we enjoyed the unusually warm spring weather.
The Kim Kim Team made our travels very relaxed and were there to meet any last minute requests. The team was on time and maintained our schedule efficiently. There was a very personal touch included as well when we had a home dinner arranged in Porto. Many thanks to Ivo and his team (and Ivo's parents). Holidays are not just about seeing new places and gaining new experiences but it is also about making new friends. We achieved all of this and much more on our Portugal Travels with Kim Kim. Well Done to the Kim Kim Team.

Hotel Review
Heritage Avenida Liberdade
Lisboa

Hotel was centrally located, quaint and our room was comfortable. Amenities were good and staff were very friendly. We were able to take our morning walks along the Avenida Liberdade and enjoy the vibes of Lisbon.

Authenticity & Character
Rooms were comfortable retaining much of of its original character.
Location
Centrally located and Avenida Liberdade provided great views.
Staff
Very helpful and forever smiling.
Cleanliness & Comfort
Rooms were clean and hotel service was efficient.
Activity Reviews
Join Locals for Dinner & Uncover Porto's Hidden Coastal Gems
Join Locals for Dinner & Uncover Porto's Hidden Coastal Gems
Porto

Our Home Dinner in a family environment was a fantastic experience. We were made to feel at home and become part of the family. We learned a little more about family life and values in Portugal. Home cooked meals are anytime more enjoyable than dining in restaurants. Sharing our experiences with Ivo and his parents was one of the highlights of our Portuguese experience.

Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Portugal

The Fado Dinner and Music was excellent. The location of the restaurant and the cozy environment added to the musical experience. The staff at the restaurant were efficient and friendly. The acoustics was also good and we were able to enjoy the music without too much background disturbance.

Quality of Experience
Fantastic musical experience. The musicians were very professional.
Food
The authentic cuisine and wines was very enjoyable.
Guides, Drivers and Staff
Driver was on time and friendly. Staff at the restaurant were friendly despite not locating our initial reservations.
Transport
Our car and driver was very prompt and delivered us at the Fado Reasturant on time.
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on May 02, 2025

Dear Amuthar and Mano,

Thank you so much for your lovely message! I’m thrilled to hear that your trip to Portugal was smooth, enjoyable, and filled with great memories.

It was a pleasure to support you throughout the journey, and I’m especially glad the personal touches made a difference.

Wishing you all the best in your future travels - and hopefully a return to Portugal someday!

Your friend in Portugal - João

Our trip was fantastic and could not have bee...
Portugal | Apr 17 - Apr 22, 2025

N
NICOLE R.
Waldorf, MD | Reviewed on May 01, 2025
Our trip was fantastic and could not have been more perfect! Our guides, accommodations, and excursions were all wonderful! This was our second trip with kimkim and we are already looking forward to our next trip! Thank you so much!! Read more

Our trip was fantastic and could not have been more perfect! Our guides, accommodations, and excursions were all wonderful! This was our second trip with kimkim and we are already looking forward to our next trip! Thank you so much!!

Hotel Reviews
Costa D’Oiro Ambiance Village
8600-544
Authenticity & Character
Z
Location
lol
Staff
Cleanliness & Comfort
Torel Palace
Lisbon
Authenticity & Character
Oh
Location
Staff
Cleanliness & Comfort
Activity Reviews
Evening Food Walk
Evening Food Walk
Lagos (Algarve)

This was a wonderful experience!

Quality of Experience
Food
Guides, Drivers and Staff
Ponta da Piedade by Boat Excursion
Ponta da Piedade by Boat Excursion
Lagos (Algarve)
Quality of Experience
Guides, Drivers and Staff
Transport
Pastel de Nata Pastry Class
Pastel de Nata Pastry Class
Lisbon

This was wonderful! Diogo was excellent!!

Quality of Experience
Guides, Drivers and Staff
4WD Day Trip to Sintra & Cabo da Roca
4WD Day Trip to Sintra & Cabo da Roca
Lisbon

Wonderful trip! Both guides were wonderful!!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on May 21, 2025

Nicole, it was so lovely working with you to craft this trip to Portugal for your family! Your kind mention and positive words about your guides, hotels, and tours do not go unnoticed. I'm so happy to read that it was a fantastic experience. It was so great seeing you back at kimkim, and we're of course excited to welcome you for your next trip!
Coraima

Kimkim ten-day tour of Portugal
Portugal | Apr 18 - Apr 27, 2025

J
James Z.
Richmond, KY | Reviewed on Apr 30, 2025
Kimkim arranged a ten-day tour of Portugal for our family of six. They did an excellent job of selecting, and organizing, site visits and activities, as well as providing transportation, lodging and dining recommendations. During the trip we were in frequent communications with our in- country agent, João, to make sure everything met our needs. We also worked with a team of exceptional guides and drivers who make every moment pleasurable. Our drivers, Renaldo and Carlos, were always on... Read more

Kimkim arranged a ten-day tour of Portugal for our family of six. They did an excellent job of selecting, and organizing, site visits and activities, as well as providing transportation, lodging and dining recommendations. During the trip we were in frequent communications with our in- country agent, João, to make sure everything met our needs. We also worked with a team of exceptional guides and drivers who make every moment pleasurable. Our drivers, Renaldo and Carlos, were always on time, in good spirits, and filled every day with stories about the history, culture, and people of Portugal as well as many other topics. They made every day interesting and enjoyable and often went beyond expectations. A good example of this was when Carlos took us to the Lisbon airport to return home. We expected to be dropped off outside in front of the airport, but instead he took us to underground parking, then up an unused elevator directly to check-in where he worked with airline representatives to efficiently move through the check in processes leaving us only when we reached Security where he could go no farther.

Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on May 01, 2025

Hello James,
Thank you so much for your kind and thoughtful words! It was a true pleasure to help organize your family’s journey through Portugal. I’m especially glad to hear that our drivers made such a positive impact. They’re both exceptional at what they do, and I’ll be sure to share your feedback with them. It was great to stay in touch throughout your trip and ensure everything went smoothly. I hope the memories you made here stay with you for years to come, and I’d be delighted to help you plan your next adventure whenever the time comes. Até breve!
Your friend in Portugal - João

Fall in love with Portugal!
Portugal | Apr 19 - Apr 27, 2025

Jennifer
Jennifer F.
Chicago, IL | Reviewed on Apr 28, 2025
My husband and I have never used a service like KimKim before when planning a vacation itinerary, and we are so glad we did. After being welcomed so warmly by Across Portugal, however, the bar has now been set very high for the future, for we feel very spoiled indeed. From the moment we arrived in Portugal, we were greeted and received with white-glove hospitality. Everyone we encountered provided such thoughtful and thorough service, working tirelessly to make sure that our experience ran... Read more

My husband and I have never used a service like KimKim before when planning a vacation itinerary, and we are so glad we did. After being welcomed so warmly by Across Portugal, however, the bar has now been set very high for the future, for we feel very spoiled indeed. From the moment we arrived in Portugal, we were greeted and received with white-glove hospitality. Everyone we encountered provided such thoughtful and thorough service, working tirelessly to make sure that our experience ran smoothly. We truly felt cared for at every moment; every detail for our stay had been considered, from our name prominently displayed by our driver at the airport to the welcome box full of local treats in our hotel room to the printed tickets for our excursions and timely check-ins every afternoon. I have never had so many doors opened for me. We felt like royalty!

Throughout our trip, we received immediate, friendly and thorough support from the team at Across Portugal, and they graciously answered all of our questions, no matter how trivial or random. It was a true delight to experience the country through the eyes of those who live there; our drivers and walking guides were exemplary professionals, but most of all we appreciated the depth of their knowledge and enthusiasm as they shared Portuguese history, language, and culture with us, offering suggestions and recommendations for where to go and what to see, where to eat. They were quick with recommendations and remained sensitive and attuned to our every comfort. They consistently went out of their way to provide impeccable service, catering to our whims, whether it was advice on how to speak or pronounce words, removing the front seat to relieve carsickness during a winding journey, providing spare umbrellas when it rained, driving us by Cristiano Ronaldo's house to satisfy our curiosity, calling a restaurants at the last minute to book tables with an ocean view, attempting to help us attend a futebol match outside Porto... The list goes on and on. The love and pride that our guides felt for their homeland shone through their words and actions.

We discovered quickly that Across Portugal had taken the time to find only the very best in local service and excursions, from tastings to vineyard tours, boat rides to cross-country drives and fado dinners. It felt as though we were being given gift after gift of unique insights and kind gestures, invited into an exclusive family. We trusted the Across Portugal team, and by extension their partnerships with local businesses, to lead us at every turn. We would not hesitate to recommend their services to anyone planning a visit to this beautiful country. You will have no choice but to fall in love with Portugal!

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Apr 28, 2025
Hi Jennifer, Thank you so much for taking the time to share such a beautifully detailed and thoughtful review. Reading your words truly moved our entire team! It was a true honor to welcome you and your husband to Portugal and to be part of your journey. We are super happy to hear that you felt so cared for - from the small touches to the larger moments - as creating a seamless, memorable experience is exactly what we aim for with every traveler we host. Your appreciation for the... Read more

Hi Jennifer,

Thank you so much for taking the time to share such a beautifully detailed and thoughtful review. Reading your words truly moved our entire team!

It was a true honor to welcome you and your husband to Portugal and to be part of your journey. We are super happy to hear that you felt so cared for - from the small touches to the larger moments - as creating a seamless, memorable experience is exactly what we aim for with every traveler we host.

Your appreciation for the passion, knowledge, and pride shared by our guides and partners means the world to us. We are very lucky to work with people who love Portugal as deeply as we do, and knowing that you felt that spirit throughout your trip is incredibly rewarding.

Thank you again for trusting us with your adventure and for recommending Across Portugal so warmly. It would be a true pleasure to welcome you back anytime to explore even more of our beautiful country!

Your Friend in Portugal,
Pedro

Amazing team to work with!
Portugal | Apr 19 - Apr 27, 2025

Craig
Craig T.
Chicago, IL | Reviewed on Apr 28, 2025

Pedro and his team made everything so much easier and more relaxed. From the transports to the guides to the daily communication, everything about our trip was fantastic. Highly recommend Pedro and their team!!

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Apr 28, 2025

Hi Craig,

Thank you so much for your kind words!

It was truly a pleasure to work with you and be part of your journey through Portugal.
I am super happy to hear that you had a fantastic experience and that everything felt easy and relaxed - that’s exactly what we strive for!

On behalf of the entire team, thank you again for trusting us with your trip. We would love to welcome you back anytime for another adventure in Portugal :)

Your Friend in Portugal,
Pedro

It was an amazing trip. My needs were taken c...
Portugal | Apr 7 - Apr 20, 2025

Richie
Richie D.
Canada | Reviewed on Apr 23, 2025
It was an amazing trip. My needs were taken care and beyond! Read more

It was an amazing trip. My needs were taken care and beyond!

Hotel Reviews
Gran Hotel Havana
Barcelona

The location of hotel was great. Close to good restaurants and shopping. Easy access to and from the hotel.

Authenticity & Character
Clean and very accessible.
Location
Good access to all amenities.
Staff
Cleanliness & Comfort
Petit Palace Posada del Peine
Madrid
Authenticity & Character
Location
It was hard to get to the hotel. My private transfer had to parked the car for a distance. It took at least 10 - 15 minutes to get to the hotel.
Staff
The staff were helpful and attentive.
Cleanliness & Comfort
Mercure Porto Centro Aliados
Porto
Authenticity & Character
Location
It's a bit hard to get into by car or planned pick up. I have to walk to the meeting point for any planned tours.
Staff
Cleanliness & Comfort
Casa Balthazar
Lisbon

The service was outstanding. The room I stayed in was exceptional. Loved the antique setting.

Authenticity & Character
Loved the setting and decor of the hotel.
Location
Close to good restaurants, museums and shopping.
Staff
Very helpul and attentive.
Cleanliness & Comfort
The room was kept tidy and clean.
Activity Reviews
Ancient Bath Experience
Ancient Bath Experience
Spain

This is an experience should never be missed after all the activities from shopping, eating and sightseeing. This is a great way to end your memorable and exciting holiday.

Quality of Experience
It was a very relaxing moments.
Guides, Drivers and Staff
The staff made you welcome.
Transport
I had to take a taxi to go this place.
Local Market Visit & Cooking Class
Local Market Visit & Cooking Class
Barcelona

The market visit was very exciting. Shopping for your ingredients to cook was great. The chef gave you an insights of the history of the market. The chef was very "funny" and guided you an how to create a good tasting food. I left the class knowing I will be able somehow to replicate the recipes. Of course, I had to acquire the recipe book.

Quality of Experience
It was an amazing experience.
Food
The food was fantastic.
Guides, Drivers and Staff
The chef was very kind and have a good sense of humour.
Transport
I had to take a taxi to get to the place.
Penedès Vineyards, Wines & Tapas Day Trip
Penedès Vineyards, Wines & Tapas Day Trip
Barcelona

These were an exciting and memorable visits. I have learned the different types of wines the vineyards grow and produce. You had a chance to get closer to the grape vines travelling in a 4wheel drive vehicle. The vineyards were picture perfect. The staff were very hospitable and gracious.

Quality of Experience
These are trips one should never be missed.
Guides, Drivers and Staff
The trip made you feel comfortable, safe and on time. My only comment you wished the driver gave you an insights of places you come accross before you get to the vineyards.
Transport
You feel safe and comfortable.
Self-Guided Walk in Barcelona’s Gothic Quarter
Self-Guided Walk in Barcelona’s Gothic Quarter
Barcelona

Lots of places to see and shop.

Quality of Experience
It's very nice to get to see other places on your own. Even though I travelled solo, the places recommended to see by my travel consultant and the locations gave you the assurance of being safe.
Park Güell & La Sagrada Família Experience
Park Güell & La Sagrada Família Experience
Barcelona

An amazing and wonderful visit for both the Park Guell and La Sagrada Familia. Both places were picturesque and the histories told by the guide were very educational, exciting and memorable.

Quality of Experience
It was a very memorable and educational visits.
Guides, Drivers and Staff
I had to take a taxi to go to the place.
Transport
I had to take a taxi to go to the place.
Malasaña Flamenco Experience
Malasaña Flamenco Experience
Madrid

It was a good show. The singing and dancing were great. It would be good if there's a write up of what they were singing and dancing about. The food was good.

Quality of Experience
Guides, Drivers and Staff
I had to walk to the place.
Transport
I had to walk to the place.
Royal Palace Visit
Royal Palace Visit
Madrid

It was educational. You learned about the history of the different rooms, how it made and who inhabited it. The decor were exceptional.

Quality of Experience
Guides, Drivers and Staff
I had to walk to get to the place. The guide showed and gave a good descriptions and knowledge of the place.
Transport
I had to walk to get to the place.
Private Electric Tuk-Tuk Adventure
Private Electric Tuk-Tuk Adventure
Madrid

It was an exciting adventure riding on a Electric Tuk-Tuk. The guide showed the different places to see and describe the history that respresent those places. She's also very good and make you feel safe with the vehicle.

Quality of Experience
The guide gave me an educational tour.
Guides, Drivers and Staff
The guide was polite and punctual.
Transport
It was comfortable and you feel safe.
Prado Museum & Cultural Walk with Lunch at Botín
Prado Museum & Cultural Walk with Lunch at Botín
Madrid

The museum was outstanding. Lots of information and very educational. It was a short visit and could have seen more artists. Lunch at Boitin was exceptional. The visit to this restaurant was something that you will remember. The history of the place was very educational. The guide was very knowledgable and the restaruant were very good and caring.

Quality of Experience
It was a wonderful and educational trip to both the museum and the restaurant.
Food
Gave you the options to choose what you can eat.
Guides, Drivers and Staff
The guide gave us a good insights of both places.
Fado Show with Dinner & City Viewpoints
Fado Show with Dinner & City Viewpoints
Porto

It was okay to listen to the singing. I would have appreciate it more if there was a information about what "Fado" is. I would give the audience an overview of whave being sung especially if you are visiting and perhaps in English. Also, if you are in a group the seating should have to been prearranged. I had to sit alone by myself away from the group.

Quality of Experience
Food
Guides, Drivers and Staff
The driver showed us the city views and even had a tast of porto wine served in a chocolate cup. That was a surprise!
Transport
The ride was comfortable and feel safe.
Douro Valley Day Trip with Wine Tastings & River Cruise
Douro Valley Day Trip with Wine Tastings & River Cruise
Porto

The trip going to Douro Valley was exciting even though it was a rainy day. The guide who was taking us to Duoro described and explained histories of different places you come accross before reaching the valley. Getting on the river boat was an exciting experience. However, I was hoping there will be a river boat guide to show and described the different areas you see as the boat cruise the river. The wine tastings were outstanding. I learned about different grapes and wine produce on the 2 diferent vineyards.

Quality of Experience
I learned a lot about different types of wines.
Food
The food served was outstanding especially if you are a "pescetarian diet".
Guides, Drivers and Staff
The guide gave us a great insights of the trip. He was also easy to chat with and have a very good sense of humour.
Transport
It was a very comfortable trip and was on time.
Private Half-Day Sintra Trip
Private Half-Day Sintra Trip
Lisbon

It was a wonderful visit; the guide gave you a deep insight of the history of the place.

Quality of Experience
It was a wonderful visit and was able to appreciate the history of the place.
Guides, Drivers and Staff
The guide was very knowledgable and the service was outstanding. He was on time!
Transport
The vehicle was very clean, comfortable and of course the type of car he was driving. It made you feel safe.
Traditional Portuguese Food Walk
Traditional Portuguese Food Walk
Lisbon

This was a very good experience. The guide gave a good description of the area and the types of local food to enjoy. It was also very accomodating in what types of food each travelers, what they can eat.

Quality of Experience
Guides, Drivers and Staff
The guide walk you through all the different areas, the history of the place and the type of foods to taste.
Transport
Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Apr 29, 2025

Richie, I really appreciate you taking the time to share your experience with us for your Spain and Portugal trip, along with your photos. I really enjoyed meeting you and working with you throughout the planning process 😊 it was so special we could connect in-person, too! I hope you made incredible memories that you'll be able to cherish forever, and are already looking forward to your next kimkim trip!
Coraima

Great trip plan
Portugal | Apr 11 - Apr 18, 2025

S
Sherrie C.
Atlanta, GA | Reviewed on Apr 22, 2025
Our trip plan was great and all of the guides were so friendly and gave us a great insight into Portugal in many ways.
The trip app was so helpful and made things so easy to follow with links and directions.
Read more

Our trip plan was great and all of the guides were so friendly and gave us a great insight into Portugal in many ways.
The trip app was so helpful and made things so easy to follow with links and directions.

Hotel Review
Terrace Mar Suite Hotel
Funchal

It was adequate but nothing special about it and the location was average as there wasn't a view of the water. Room was spacious but decor was very plain.

Authenticity & Character
updated decor and design
Location
view of water
Staff
staff was helpful and friendly
Cleanliness & Comfort
bed wasn't very comfortable
Local specialist: Hector Molina
Hector
Hector Molina
Local specialist in Madrid | Replied on Apr 22, 2025

Hi Sherrie!

Thank you so much for your review! I’m so happy to hear that you enjoyed your trip and that the guides helped bring Portugal to life with their insights and friendliness.
I’m also glad the trip app made everything easy and smooth for you. It was truly a pleasure helping you plan this journey, and I’d be delighted to assist with any future travels you may have in mind!

All the best,
Héctor

The trip set up through KimKim was amazing. T...
Portugal | Apr 12 - Apr 19, 2025

C
Christopher E.
Ashburn, VA | Reviewed on Apr 20, 2025
The trip set up through KimKim was amazing. They really made the trip feel seamless. We started in Lisbon and moved to Algarve and then to Cascais. The part of the trip I really want to emphasize is the private driver/transfers. Rui was our main driver and he was absolutely wonderful. they were always right on time and it made enjoying the trip much easier when not worried about getting from place to place. All the Hotels were as advertised and I would absolutely stay in any of them again . I... Read more

The trip set up through KimKim was amazing. They really made the trip feel seamless. We started in Lisbon and moved to Algarve and then to Cascais. The part of the trip I really want to emphasize is the private driver/transfers. Rui was our main driver and he was absolutely wonderful. they were always right on time and it made enjoying the trip much easier when not worried about getting from place to place. All the Hotels were as advertised and I would absolutely stay in any of them again . I cant say enough good things about how well the trip was coordinated. For background we have a 3 kids ages 6-11 and the rooms were all sufficiently large and spacious for each of us. Well done Pedro.

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Apr 30, 2025
Hi Christopher, Thank you so much for your wonderful feedback! It truly means a lot to hear that you and your family had such a seamless and enjoyable experience traveling through Portugal. I'm especially happy to hear your kind words about Rui - he is indeed fantastic, and we are proud to have him as part of our team. Knowing that you felt supported and stress-free throughout your journey is exactly what we aim for. It’s also great to hear that the hotels met your expectations and... Read more

Hi Christopher,

Thank you so much for your wonderful feedback! It truly means a lot to hear that you and your family had such a seamless and enjoyable experience traveling through Portugal.

I'm especially happy to hear your kind words about Rui - he is indeed fantastic, and we are proud to have him as part of our team. Knowing that you felt supported and stress-free throughout your journey is exactly what we aim for.

It’s also great to hear that the hotels met your expectations and provided the comfort your family needed - traveling with young children, that's so important!

Thank you again for trusting us with your family’s adventure. It was a real pleasure working with you, and we would love to welcome you back anytime for more discoveries around Portugal.

Wishing you and your family all the best.
Your friend in Portugal,
Pedro

Fantastic Experience
Portugal | Apr 3 - Apr 11, 2025

L
Lauren C.
Chicago, IL | Reviewed on Apr 18, 2025
João helped design a wonderful trip for our family. It provided just the right variety of activity to appeal to everyone and he was flexible in response to our requests. Though we did not meet him personally while in Portugal, he was very responsive to any of our needs that arose and quickly helped us coordinate assistance if needed. He connected us with a simply outstanding local guide named Gustavo, who truly "made" the trip for us. He was so knowledgeable, friendly and helpful. When... Read more

João helped design a wonderful trip for our family. It provided just the right variety of activity to appeal to everyone and he was flexible in response to our requests. Though we did not meet him personally while in Portugal, he was very responsive to any of our needs that arose and quickly helped us coordinate assistance if needed. He connected us with a simply outstanding local guide named Gustavo, who truly "made" the trip for us. He was so knowledgeable, friendly and helpful. When the weather forced a sudden change in our plans, he quickly filled the void with new ones - and our trip didn't suffer a bit. We enjoyed his company and appreciated his guidance as we explored the cultural and natural treasures of Portugal.

We had only one accommodation that was challenging, but I felt that João was very receptive to the feedback. And even with the challenges, we still enjoyed our time there.

Hotel Reviews
Meliá Lisboa Aeroporto
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Martinhal Lisbon Chiado
Lisbon

Fantastic staff and wonderful accommodations great for a traveling family. Clean and easy to use apartment - modern amenities and great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cascade Wellness Resort
Lagos

Gorgeous hotel with wonderful accommodations for a family. However, the limits on heated pool availability for children and restaurant options for guests under 16 should be understood before you arrive.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Monte do Serrado de Baixo
Évora

Challenging if it's your first time to Portugal and you don't speak Portuguese. The hosts aren't onsite when you arrive, and the staff that may be there speaks limited English. If you're in the off-season, not all of the written materials providing provisions and guidance for your stay apply, so it's tough to figure out. Beautiful farm, though.

Activity Review
Cave Boat Tour
Cave Boat Tour
Portugal

So fun - incredible experience.

Local specialist: João Daniel
João
João Daniel
Local specialist in Lisbon | Replied on Apr 18, 2025

Thank you for your feedback, Lauren. I'm happy that you and your family had a good time here :)
I'll share your words with Gustavo, he will be happy to hear them.

Why travelers love kimkim

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