Kimkim Trip Reviews for Spain

4.9
Based on 716 ratings
Read 716 verified reviews by travelers who booked their trip to Spain on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

An enjoyable, relaxing and quiet part of Spain
Spain | Sep 25 - Oct 9, 2025

Terence
Terence C.
Canada | Reviewed on Oct 20, 2025
New experience with the TripPlans App after two previous trips through KimKim.
Not as reassuring or immediate as the previous method of dedicated trip contacts throughout, and thru What's App.
Trip time in Vigo was good. The NH hotel, although well appointed, was odd due to the fact that there were no windows in our room due to the hotel re-design around a former courtyard/skylight. Somewhat confining.
Good tour guide.
Enjoyed Santiago de Compostela. Our guide was pleasant, but information... Read more

New experience with the TripPlans App after two previous trips through KimKim.
Not as reassuring or immediate as the previous method of dedicated trip contacts throughout, and thru What's App.

Trip time in Vigo was good. The NH hotel, although well appointed, was odd due to the fact that there were no windows in our room due to the hotel re-design around a former courtyard/skylight. Somewhat confining.
Good tour guide.

Enjoyed Santiago de Compostela. Our guide was pleasant, but information overload. Vey knowledgeable historian..
Our cooking class and market tour was great. Maria and Chef were lots of fun and very educational; and good teachers.

Muxia , worth the side trip.

Lugo. Playa de Las Cathedrales was an awesome scenic trip along the beach area at low tide with the eroded stone arches.

Monteforte de Lemos wine tour was very interesting, and a good lunch.

Ourense was a good final stop within the ancient Roman walls around the town. Our very eclectic hotel, very museum like, was noisy from the outside late night activities.

Our drivers and guides throughout were top-notch, except for our conveyance from Porto to the airport. Our scheduled pick up was too late, so we took an Uber to the airport instead.
Special commendations to BORHA, our driver for 6 days of our days. Highly recommended to all. He's very personable, knowledgeable; and efficient.

Hotel Reviews
Barcelo Ourense
Ourense

Good hotel and location for the city.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parador de Monforte de Lemos
Monforte de Lemos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Monumento Pazo de Orbán
Lugo

Seemed more of a museum than a hotel. Very eclectic. Noisy outside with late night partying near the Roman Wall.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parador Costa da Morte - Muxía
Muxía

Off the wall design. Accordingly, lacking functionality in some areas of the room.. Nice site on the beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
San Francisco Hotel Monumento
Santiago de Compostela
Authenticity & Character
Location
Staff
Cleanliness & Comfort
NH Collection Vigo
Vigo

Good Hotel. One negative: no windows in the room!! Sense of confinement.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Ribeira Sacra Unveiled: River Cruise, Winery & Galician Lunch
Ribeira Sacra Unveiled: River Cruise, Winery & Galician Lunch
Spain
Discover A Coruña: Guided Visit to Tower of Hercules & Historic Center
Discover A Coruña: Guided Visit to Tower of Hercules & Historic Center
Spain
A Day to Discover La Costa da Morte: Exploring Fisterra & Beyond
A Day to Discover La Costa da Morte: Exploring Fisterra & Beyond
Spain
Taste Galicia: A Market & Cooking Experience
Taste Galicia: A Market & Cooking Experience
Santiago de Compostela

Great guide and Chef

Where the Camino Ends: A Guided Walk Through Santiago
Where the Camino Ends: A Guided Walk Through Santiago
Santiago de Compostela

Great knowledgeable guide, but overkilled with info.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer {{start_location}} to {{end_location}} via Pontevedra
Private Transfer {{start_location}} to {{end_location}} via Pontevedra
Spain
Quality of Experience
Guides, Drivers and Staff
Transport
Discover Vigo on Foot with a Local Guide
Discover Vigo on Foot with a Local Guide
Vigo
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Nov 14, 2025

Hi Terence! Thank you so much for your feedback! I’m glad to hear that you enjoyed your time in Galicia, enjoying a wonderful mix of history, scenery, and culinary experiences. I’m especially happy that the cooking class and market tour were fun and educational for you! Thank you again for trusting us to plan your trip. I hope your memories of the region stay with you for a long time :) Best regards, Bea.

Hotels were in very good locations for walks ...
Spain | Oct 1 - Oct 18, 2025

David
David N.
Dallas, TX | Reviewed on Oct 19, 2025
Hotels were in very good locations for walks thru older parts of Lisbon, Porto ,Grenada and Barcelona. Hotel staff were very helpful on suggestions for restaurants. The tour of wineries in the Douro Valley was an amazing day thanks to our guide. We regularly relied on Rick Steves walking tours to navigate thru cities and sites of interest, supplementing your information on places to see. A detailed map can be very helpful. We really enjoyed two and a half days of hiking in the Pyrenees... Read more

Hotels were in very good locations for walks thru older parts of Lisbon, Porto ,Grenada and Barcelona. Hotel staff were very helpful on suggestions for restaurants. The tour of wineries in the Douro Valley was an amazing day thanks to our guide. We regularly relied on Rick Steves walking tours to navigate thru cities and sites of interest, supplementing your information on places to see. A detailed map can be very helpful. We really enjoyed two and a half days of hiking in the Pyrenees Mountains near Sort with a wonderful guide. We also had a morning of birdwatching there with a guide, seeing kettles of Vultures over the mountain ridges. We also really enjoyed listening to Fado music performed at the hotel in Porto. We went to flamenco performances on two nights in Grenada. All in all we had a wonderful, very enjoyable trip. Thanks for working so well with Ruth and Adrian in setting this up.

Hotel Reviews
Room Mate Macarena
Madrid

Only there one night, enjoyed seeing Prada museum. Seems odd to have staff and checkout in lobby on 9th floor, a little inconvenient for checkout at 6:15 AM from our room on 1st floor.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room Mate Leo
Granada

Very good location, near cathedral and Plaza Bib-Rambla. Hard to find front door to lobby on returning to hotel, kept coming back to back door which did not connect. After 3 days we figured it out.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room Mate Pau
Barcelona

Wonderful location, near Plaza Catalunya, excellent breakfasts, very good suggestions on restaurants with good local food

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Menina Colina Guesthouse
Porto

Staff very helpful, helping us get an early breakfast on day we went up Douro valley, and on day we left for airport. Also Fado performances were on first floor of hotel, and we really enjoyed it.

Authenticity & Character
Beautiful garden behind hotel, with tables, lovely area to sit and enjoy evening
Location
Staff
Cleanliness & Comfort
Nicola Rossio Hotel
Lisbon

Very helpful staff, with restaurant and walking suggestions.

Authenticity & Character
Location
Staff
Very helpful, friendly and informative
Cleanliness & Comfort
Activity Reviews
Self-Guided Visit of Madrid's Renowned Museums
Self-Guided Visit of Madrid's Renowned Museums
Madrid
Self-Guided Walk in Albaicín District
Self-Guided Walk in Albaicín District
Granada
Guided Alhambra & Generalife Visit
Guided Alhambra & Generalife Visit
Granada
Self-Guided Granada Walk
Self-Guided Granada Walk
Granada
Self-Guided Walk in Barcelona’s Gothic Quarter
Self-Guided Walk in Barcelona’s Gothic Quarter
Barcelona
Self-Guided Vila Nova de Gaia Port Lodges
Self-Guided Vila Nova de Gaia Port Lodges
Porto
Self-Guided Local Markets
Self-Guided Local Markets
Porto
Self-Guided Viewpoints Adventure
Self-Guided Viewpoints Adventure
Lisbon
Park Güell & La Sagrada Família Experience
Park Güell & La Sagrada Família Experience
Barcelona

Amazing cathedral, very inspiring.

Quality of Experience
Guides, Drivers and Staff
Transport
Douro Valley Day Trip with Wine Tastings & River Cruise
Douro Valley Day Trip with Wine Tastings & River Cruise
Porto

Beautiful drive up valley, looking at vineyards. Wonderful guide!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Oct 25, 2025

Thank you so much for sharing such a thoughtful review, David! I'm so happy to hear you had such an enjoyable experience exploring both Spain and Portugal 😊 it's amazing you were able to cross off two countries in one trip! It was a pleasure helping plan your adventure, and we hope to welcome you on another journey soon.
Coraima

Spain and Portugal in 30 days
Spain | Sep 6 - Sep 29, 2025

D
Dave E.
Canada | Reviewed on Oct 18, 2025
The whole trip was unbelievable. Well planned out and completed for the most part without any hiccups.
We had two excursions in Lagos but felt the second one that you planned was too similar to the first. We felt this should have been picked up by one of your staff and we could have ordered something different. The sunset tour which took place first, was quite uncomfortable for that long of a drive and we were advised a picnic was to be provided but we were given a full meal which was...
Read more

The whole trip was unbelievable. Well planned out and completed for the most part without any hiccups.
We had two excursions in Lagos but felt the second one that you planned was too similar to the first. We felt this should have been picked up by one of your staff and we could have ordered something different. The sunset tour which took place first, was quite uncomfortable for that long of a drive and we were advised a picnic was to be provided but we were given a full meal which was great. Our only problem with this tour is we were not advised of the length of time and we were not prepared with jackets or sweaters to be driving late at night - a note should be sent to people taking this to advise to bring something warm. The jeep was quite uncomfortable for the length of time as well. The second tour our guide Rue was very accommodating. We experienced a wonderful unplanned trip after he spoke with uas and it was decided that the previous days excursion was too similar. He took us to some wonderful areas in the region and showed so much passion for what he was showing us. We called it "Rue's Romantic Tour" He was awesome and
so was his boss for allowing him to do something different with us. Thank you - It truly was a trip to remember.

Hotel Review
Seda Club Granada
Granada

Absolutely stunning hotel - extremely comfortable and staff were exceptional. I would take one star off for a service which was provided for us. One thing negative it was the price of the laundry service - We received it back and it was still too damp to pack and compared to all other locations their prices were at least 3-4 times higher. That left a bad taste.

Authenticity & Character
It was just over the top. - who gets Dyson hair dryers at a hotel. Just extreme comfort.
Location
It was a beautiful hotel situated in a park area. Easy access to squares for restaurants and shops.
Staff
Very pleasant and accommodating.
Cleanliness & Comfort
Beds were lovely as were the towels. Ambience in room was top notch
Activity Reviews
Wine Cellar Guided Visit with Lunch
Wine Cellar Guided Visit with Lunch
Douro Valley

Beautiful facility. Lunch was our favorite meal on our trip The lady at the winery had a bit of an edge. Could have done without some sarcasm

Quality of Experience
Food
the whole meal. awesome
Guides, Drivers and Staff
Driver was excellent - Telma Guide was not super professional
Transport
Wine Experience in the Douro Valley & River Cruise
Wine Experience in the Douro Valley & River Cruise
Douro Valley
Quality of Experience
Guides, Drivers and Staff
exceptional guide -Telma
Transport
great driver
Lisbon Roots: A Walk Through Flavors & Tradition
Lisbon Roots: A Walk Through Flavors & Tradition
Portugal
Quality of Experience
Food
Guides, Drivers and Staff
Discover Rural Algarve
Discover Rural Algarve
Portugal

WE did not do this had a different experience with this guide thanks to him and his boss for allowing us to change saw some beautiful beaches, spent time at a cafe overlooking the ocean and learning some really unique things.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
4X4 Algarve Sunset Experience
4X4 Algarve Sunset Experience
Spain

Over rated. Beautiful at the top. Long cab to get there, get in a jeep and go quite a distance uncomfortable Chilly at night should advise people to bring a jacket or sweater.

Quality of Experience
Guides, Drivers and Staff
Transport
shorter trip in another vehicle
Monumental Seville on Foot & Visit Real Alcázar
Monumental Seville on Foot & Visit Real Alcázar
Seville

Great tour - guide was a little too quiet. She was very knowledgeable but tough to hear.

Quality of Experience
Guides, Drivers and Staff
a microphone would have helped
Private Transfer {{start_location}} to {{end_location}} via Ronda &  the White Villages
Private Transfer {{start_location}} to {{end_location}} via Ronda & the White Villages
Spain

Beautiful scenery - long drive. Not sure what happened but we had a driver who could not speak English. He tried very hard. Two drivers showed up and he was given us. Felt it should have been better organized. Not fair to him but he was unable to tell us about what we were seeing.

Quality of Experience
Guides, Drivers and Staff
Transport
vehicle good, driver good, poor roads
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada
Quality of Experience
Guides, Drivers and Staff
Transport
A Night of Flamenco in a Sacromonte Cave
A Night of Flamenco in a Sacromonte Cave
Granada

Was an experience to share a cultural passion. Too cramped in the facility

Quality of Experience
better venue
Toledo Highlights Day Excursion
Toledo Highlights Day Excursion
Madrid

Wonderful tour of Toledo with a guide who was passionate about what he was telling us

Quality of Experience
Guides, Drivers and Staff
Transport
Walking Madrid’s Old Town
Walking Madrid’s Old Town
Madrid
Quality of Experience
Guides, Drivers and Staff
Small-Group Montserrat & Penedès Region Winery Excursion
Small-Group Montserrat & Penedès Region Winery Excursion
Barcelona

The experience was so so. I felt having to pay for everything to enter once there was ridiculous. Considering we paid for the tour. Montserrat was a bit of a bust for that reason but beautiful atmosphere. winery was ok

Quality of Experience
Guides, Drivers and Staff
Transport
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Barcelona

Great food with a wonderful tour guide

Quality of Experience
Food
Guides, Drivers and Staff
Traditional food was excellent
Transport
Barcelona & Gaudí:  An Architecture Walk
Barcelona & Gaudí: An Architecture Walk
Barcelona

Experience was great and a very knowledgeable guide. Enjoyed his enthusiasm.

Quality of Experience
Guides, Drivers and Staff
Transport
a taxi was required for transport which worked out fine
Local specialist: Hector Molina
Hector
Hector Molina
Local specialist in Madrid | Replied on Oct 21, 2025
Hi Dave,
Thank you so much for your review!
I’m truly delighted to hear that your trip was such a memorable experience and that you enjoyed the beautiful scenery, the organization, and the enthusiasm of your guides, especially Rue’s “Romantic Tour,” which sounds amazing.
Regarding the drivers, it’s worth mentioning that not all drivers are English-speaking, as indicated in the travel documents, but they always do their best to ensure a smooth and pleasant experience. I’m also glad to know... Read more

Hi Dave,
Thank you so much for your review!
I’m truly delighted to hear that your trip was such a memorable experience and that you enjoyed the beautiful scenery, the organization, and the enthusiasm of your guides, especially Rue’s “Romantic Tour,” which sounds amazing.

Regarding the drivers, it’s worth mentioning that not all drivers are English-speaking, as indicated in the travel documents, but they always do their best to ensure a smooth and pleasant experience. I’m also glad to know that one of the tours could be adjusted to better suit your preferences. Flexibility is something we always strive for when creating personalized trips.

It was a real pleasure to help plan your journey, and I’d be delighted to assist you again whenever you’re ready for your next adventure!

Warm regards,
Héctor

Wonderful exposure to the wonders of Barcelona and Sitges
Spain | Oct 2 - Oct 9, 2025

J
jack c.
Newark, NJ | Reviewed on Oct 16, 2025
First time to Barcelona and Sitges and we needed to work around a busy wedding schedule.
Raquel was able to understand my needs, identify the appropriate schedule to maximize our experience.
To complicate things my wife fractured her foot. So last minute changes and bookings had to be made. The Kim Kim team made it happen.
Our driver Saed who met us in airport and stayed with us throughout trip as we moved from Barcelona to Sitges and back to airport was outstanding. prompt attentive...
Read more

First time to Barcelona and Sitges and we needed to work around a busy wedding schedule.
Raquel was able to understand my needs, identify the appropriate schedule to maximize our experience.
To complicate things my wife fractured her foot. So last minute changes and bookings had to be made. The Kim Kim team made it happen.
Our driver Saed who met us in airport and stayed with us throughout trip as we moved from Barcelona to Sitges and back to airport was outstanding. prompt attentive despite having to travel around protests sweeping around city.

Our City guide and driver were very good, again understanding my wife's mobility issues they provided us with a great half day overview of Barcelona and a wonderful tour of the Sagrada Familia. Much appreciated.

Our Catalan tour guide who took us to the winery and to Montserrat was also very understanding and helpful. He was very knowledgeable about the region and gave us a great overview. His knowledge of Montserrat and his ability to share that knowledge made for a very memorable trip.

Activity Reviews
Discover Montserrat & Catalan Wine of Penedès Region
Discover Montserrat & Catalan Wine of Penedès Region
Barcelona

Montserrat is an amazing place. Our guide was incredibly knowledgeable and was excellent at sharing his knowledge. Given my wife's mobility issue he gave us options and recommended the cable car which limited the walking and turned out avoided traffic delays due to a pilgrimage group. He was tremendous. the winery tour took us to a beautiful winery where the tour was just the right amount of time and provided us a insight into the regions winery trade. A very pleasant morning.

Quality of Experience
Guides, Drivers and Staff
the guide was excellent
Transport
Personal vehicle very comfortable safe driver
Barcelona Highlights: Guided Walk &  Iconic Sagrada Família
Barcelona Highlights: Guided Walk & Iconic Sagrada Família
Barcelona

My wife had fractured her foot. The guide and driver were excellent in tailoring the trip so we got to see the critical sites while limiting the walk. Sagrada Familia tour was outstanding. The old city was fascinating.

Quality of Experience
Quality of Experience
Guides, Drivers and Staff
On Time despite protests and impact on travel. they were all professional, friendly and knowledgeable.
Guides, Drivers and Staff
On Time despite protests and impact on travel. they were all professional, friendly and knowledgeable.
Transport
Prompt, comfortable and accommodating.
Transport
Prompt, comfortable and accomodating.
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Oct 16, 2025

Hola Jack! Thanks so much for taking the time to share the highlights of your trip 🥰I am glad to know that you and Marybeth had a great time exploring Barcelona & Sitges and that the trip went as planned and accomodated to your wife needs, specially. I will pass your words onto our guides and drive! It was a pleasure creating this experience with you and hopefully, we get in touch again for future adventures x All the best, Raquel

This trip was excellent! Anita did a fantasti...
Spain | Oct 4 - Oct 11, 2025

Terri
Terri N.
Canada | Reviewed on Oct 12, 2025
This trip was excellent! Anita did a fantastic job accommodating all of our needs for our journey through Spain. Accommodations:
The hotels were excellent overall, with just one exception on our final night in Madrid. That issue was related to the hotel staff, not the trip planning itself.
Transportation & Guides:
The drivers were outstanding—each transfer was perfectly on time, and the Mercedes vans made travel very comfortable. I especially appreciated that all drivers and guides...
Read more

This trip was excellent! Anita did a fantastic job accommodating all of our needs for our journey through Spain.

Accommodations:
The hotels were excellent overall, with just one exception on our final night in Madrid. That issue was related to the hotel staff, not the trip planning itself.

Transportation & Guides:
The drivers were outstanding—each transfer was perfectly on time, and the Mercedes vans made travel very comfortable. I especially appreciated that all drivers and guides contacted us on WhatsApp ahead of time to confirm arrivals, which gave us peace of mind. The tour guides were excellent, and I loved the small-group format of the tours.

Overall Experience:
Our 8-day itinerary was full and exciting, with visits to different cities almost every day. It was a wonderful way to see so much of Spain in a short time. My only recommendation would be to allow a bit more downtime to relax and soak in each destination.

Final Thoughts:
I would 100% recommend KimKim and will absolutely use them again for future trips!

Hotel Reviews
One Shot Recoletos 04
Madrid

Staff not so friendly or forthcoming with help or recommendations. I felt like I was putting the reception staff out when asking for restaurant recommendations. The room was cozy, clean and comfortable. Since our checkout was prior to breakfast service, the kitchen staff was nice enough to box take a way breakfast for us. Overall and "ok" experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
H10 Corregidor Boutique Hotel
Sevilla

Great location, staff and breakfast! We really enjoyed our stay. The lobby area was warm. The hotel bar was fantastic and the bartender was very friendly and accomodating. Highly recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
H10 Palacio Colomera
Córdoba

Great location, excellent breakfast. Room was comfortable and we were abe to check in a little bit early which was very nice. Friendly staff. Highly recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
U-Sense Granada Catedral Apartments
Granada

This apartment was excellent. Great location. Clean, and easy to find. Keep in mind, if you get here prior to check in, you can store your bags at their office 5 minute walk away, and they charge $5 per bag. Also, if you can check in early, there is a $30 ealy check in charge. (one or the other cost will be incurred). The office staff was amazing, friendly and incredibly helpful desite how busy they were. One note, if you use the washer/. dry and DRY your cloths, the dry will completely wrinkle your clothing..so much that an iron or steamer will not remove wrinkles. It may not be worth using it. My jeans were like a crumpled ball of aluminum foil at the cycle end. despite this, Overall - 5 star.. Loved it and would recommmend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
7 Islas Hotel
Madrid

Excellent hotel. Wonderful staff. Breakfast was plentiful! Great location. Rooms were very spacious and clean.

Authenticity & Character
Location
Near the Grand Via. Great, fun location.
Staff
Cleanliness & Comfort
Activity Review
Toledo Highlights Day Excursion
Toledo Highlights Day Excursion
Madrid

Daniel was awesome. He provided a attention capturing tour and recommended a fabulous lunch spot after.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Oct 19, 2025

Hello Terri, thank you so much for your review! I’m glad to hear you had such a great time in Spain and that everything ran smoothly with the drivers, guides, and hotels. I’m glad you felt well taken care of along the way! It was a pleasure planning your adventure, and I’d love to help you with your next one. I wish you all the best, Anita and Espiritu Travel Team 🫶

We had an absolutely wonderful time in Spain ...
Spain | Sep 22 - Oct 8, 2025

L
Lorena B.
Corona, CA | Reviewed on Oct 10, 2025
We had an absolutely wonderful time in Spain and Portugal! Thank you Marta and Raquel for your dedication to service and attention to all the specifics involved with my itinerary. Our trip ran smoothly and seamlessly. It was comforting to know that the kimkim team was available to us 24/7 throughout our entire trip. The centrally-located hotels, tours, guides and transportation were spot on. Thank you for taking good care of us. We definitely will be coming back to kimkim for our next... Read more

We had an absolutely wonderful time in Spain and Portugal! Thank you Marta and Raquel for your dedication to service and attention to all the specifics involved with my itinerary. Our trip ran smoothly and seamlessly. It was comforting to know that the kimkim team was available to us 24/7 throughout our entire trip. The centrally-located hotels, tours, guides and transportation were spot on. Thank you for taking good care of us. We definitely will be coming back to kimkim for our next adventure!

Hotel Reviews
Grande Hotel do Porto
Porto

The hotel was so elegant and absolutely beautiful! The staff was friendly and the breakfast was excellent!!

Authenticity & Character
It was so beautiful, spacious and elegantly decorated
Location
It was centrally-located and walking distance to everything!
Staff
They were very helpful and attentive
Cleanliness & Comfort
The beds and pillows were very, very comfortable
Lisboa Prata Boutique Hotel
Lisboa

The hotel was just what I expected; centrally-located, beautiful, clean and comfortable. The staff was friendly and the breakfast was excellent!!

Authenticity & Character
Having two windows, each with views facing the bustling streets below, made this room special.
Location
It was centrally-located and walking distance to all of the sights.
Staff
Didn't get a name
Cleanliness & Comfort
The room was very clean and comfortable but as a couple, separate twin beds, which could not be rearranged due to the configuration of the room, was unexpected.
Hotel Alcázar
Seville

The hotel was just what I expected; centrally-located, beautiful, clean and comfortable. The staff was friendly and the breakfast was excellent!!

Authenticity & Character
The rooftop bar and pool had an amazing view of the city!
Location
It was centrally-located; walking distance to all the sights.
Staff
Everyone was very attentive
Cleanliness & Comfort
The bed was very comfortable
Hotel Palacio de Santa Inés
Granada

The hotel was just what I expected; centrally-located, beautiful, clean and comfortable. The staff was friendly and the breakfast was excellent!!

Authenticity & Character
The design of the hotel was unique and roomy
Location
It was across the Alhambra which made it very convenient
Staff
They were very helpful and friendly
Cleanliness & Comfort
Having a second bathroom was a nice plus!
Suites La Posada De Pilar
Córdoba

The hotel was just what I expected; centrally-located, beautiful, clean and comfortable. The staff was friendly and helpful in securing our luggage after check out so we can have a relaxing visit at the Mosque-Cathedral.

Authenticity & Character
The courtyard was especially beautiful and relaxing. The washing machine in the room was a nice touch if we needed it.
Location
It was very convenient; centrally-located
Staff
Didn't catch his name
Cleanliness & Comfort
The bed was very comfortable
Ronda Navarra by Valdesierra
Béjar

The hotel was just what I expected; centrally-located, beautiful, clean and comfortable.

Authenticity & Character
The kitchen was fully stocked will cooking tools and gadgets to create a meal.
Location
Staff
The virtual staff was on top of things; communication, reminders and customer service was readily available.
Cleanliness & Comfort
The apartment was very clean and comfortable
Hotel Meninas
Madrid

The hotel was just what I expected; centrally-located, beautiful, clean and comfortable. The staff was friendly and the breakfast was excellent!!

Authenticity & Character
The hotel was beautifully decorated
Location
The hotel was centrally-located; in the middle of all the sights!
Staff
The staff was friendly and helpful
Cleanliness & Comfort
The beds were comfortable
Acta Splendid
Barcelona

The hotel was just what I expected; centrally-located, beautiful, clean and comfortable. The staff was friendly and the breakfast was excellent!!

Authenticity & Character
The hotel was beautifully decorated!
Location
Centrally-located; right in the middle of everything!
Staff
They were very friendly and helpful
Cleanliness & Comfort
The beds were very comfy
Activity Reviews
Barcelona Highlights: Montjuïc, Gothic Quarter & Sagrada Familia
Barcelona Highlights: Montjuïc, Gothic Quarter & Sagrada Familia
Barcelona

The Barcelona Highlights tour was fantastic! Our guide, Ramon, was incredibly enthusiastic and made the experience so special. He had so much energy and excitement, it was contagious. He truly loved what he was doing and it showed in the way he guided us.

Explore Lisbon by Electric Tuk-Tuk
Explore Lisbon by Electric Tuk-Tuk
Spain

The guided Tuk-Tuk tour in Lisbon was a great choice, especially with all the hills in the city. It gave us a wonderful overview and made navigating the city on foot later much easier. The Tuk-Tuk took us to all the must-see places, and it was convenient to know how to revisit them afterward.

An Evening of Flamenco
An Evening of Flamenco
Spain

The Flamenco night was a lot of fun. We had front row seats, which was fantastic, as it felt like we were right in the middle of all the action. It was an entertaining and captivating experience.

Exploring Sintra & Cascais:  Palaces, Cliffs & Coastline
Exploring Sintra & Cascais: Palaces, Cliffs & Coastline
Lisbon

Our excursion to Sintra and Pena Palace was made exceptional by our guide, Miguel. He was like a walking encyclopedia and had an impressive depth of knowledge about everything we saw. He answered all our questions and was so informative. It was a pleasure to be guided by someone so well-versed and intelligent.

Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Oct 13, 2025

Hola Lori! Thanks so much for taking the time to share the highlights of your special trip to Spain & Portugal 🥰I am glad to know that you had a great time discovering both countries. It was a pleasure working with you on this experience , I will certainly pass your workds onto Marta who will be delighted! Hopefully we get in touch again for future adventures x All the best, Raquel

Overall our trip was fantastic and we appreci...
Spain | Sep 20 - Sep 29, 2025

H
Heidi D.
Seattle, WA | Reviewed on Oct 07, 2025
Overall our trip was fantastic and we appreciate all of the work you and your team put in to it to make it so, Our lodging in all three cities were great and located perfectly for walking and getting to places we wanted to go. Some of the transportation didn't run as smoothly as planned but that happens and it all worked out in the end. The two guides in Madrid were fantastic and we enjoyed them immensely. Both were informative, easy to understand and kept us entertained. We especially... Read more

Overall our trip was fantastic and we appreciate all of the work you and your team put in to it to make it so, Our lodging in all three cities were great and located perfectly for walking and getting to places we wanted to go. Some of the transportation didn't run as smoothly as planned but that happens and it all worked out in the end. The two guides in Madrid were fantastic and we enjoyed them immensely. Both were informative, easy to understand and kept us entertained. We especially enjoyed the "market" tour, which really became a pub crawl but Carlos? was so good and entertaining we all had a great time. The guide in Seville was a little dry, but still informative. Hard to compete with the two we had just had in Madrid. Our time in Barcelona was also grand. The football game was a highlight as it was fun to see the passion Spain has for their teams. Transportation back from there left a lot to be desired but we eventually made it so alls well. Our guide in Barcelona was also great and We would have no hesitation in recommending her.

Hotel Review
Hotel Gravina 51
Sevilla

The Hotel Gravina bent over backwards to make our arrival and stay at their establishment a delight. Daniel, the bartender hotel was particularly great, taking care of our desires and giving us great tips on places to go and see. Lovely accommodations.

Authenticity & Character
The front desk staff and Daniel the bartender.
Location
Situated within walking distance of the places we were interested in seeing.
Staff
Bent over backwards to make our stay special.
Cleanliness & Comfort
Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Oct 10, 2025

Thank you so much for taking the time to share such a thoughtful and detailed review, Heidi! I'm so happy to hear that you had a fantastic trip overall and that you enjoyed the hotels, guides, and experiences in each city. It’s wonderful to know that your Madrid guides made such a great impression — especially during the market tour! I hope you were all left with incredible memories after your trip, and that you're excited for your next Spain visit!
Coraima

We loved allllll our guides especially Nuria ...
Spain | Sep 20 - Sep 30, 2025

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Elizabeth M.
Atlanta, GA | Reviewed on Oct 07, 2025

We loved allllll our guides especially Nuria and the gentleman who took us to the amphitheater in Merida.

The buses were great- minus the pick up in Madrid- the man was a tad gruff with us. But we loved allllll our the sights and tours and guides

Local specialist: Dalia Bouzerar
Dalia
Dalia Bouzerar
Local specialist in Spain | Replied on Oct 07, 2025

Hi Elizabeth,

Thank you so much for your wonderful review! It was such a pleasure planning this trip for you and your whole family. I’m thrilled to hear you loved all your guides and enjoyed the sights and tours—it means a lot to know the experiences resonated with you.

Warm regards,
Dalia

Jeff reviewed for us both. We had a few item...
Spain | Sep 20 - Sep 29, 2025

Gayla
Gayla R.
Los Angeles, CA | Reviewed on Oct 06, 2025
Jeff reviewed for us both. We had a few items for feedback which we will schedule a quick call to discuss! Thank you for the wonderful communication and follow up. Our team was wonderful and response time was on target! Read more

Jeff reviewed for us both. We had a few items for feedback which we will schedule a quick call to discuss! Thank you for the wonderful communication and follow up. Our team was wonderful and response time was on target!

Hotel Review
Hotel Gravina 51
Sevilla

The hotel and staff were fantastic! They all were, however the staff was especially great here and the setting and location were optimal!

Authenticity & Character
Lovely setting and staff
Location
Easy walking to everything!
Staff
Eugene and Danny were awesome!
Cleanliness & Comfort
Beautiful room, very clean and great welcome gift:)
Activity Review
Private Extended Visit to Sagrada Família
Private Extended Visit to Sagrada Família
Barcelona

Our visit to the Sagrada Família in Barcelona was amazing. The guide was knowledgeable and provided insightful information. However, having two tours in a day made it a bit overwhelming, with lots of walking and information to take in. If I were to do it again, I might book just one tour per day to have a more relaxed experience.

Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Oct 09, 2025

Gayla, thank you so much for your kind words about your experience with us at kimkim 😊 it was so much fun meeting your group and working with you all! I'm happy to read our communication flow was wonderful — it's one of our priorities! I hope this trip has left your group ready to plan your next international trip together!
Coraima

Great trip to Spain!
Spain | Sep 26 - Oct 4, 2025

MC
MC B.
Ashburn, VA | Reviewed on Oct 06, 2025
Our trip to Spain was wonderful! We thought all of our hotels were exactly what we asked for. Breakfast in Granada and Seville were both a little thin on options but that just might be the average in Spain. All of our guides were very good (would recommend all of them) but Ruben at the Alhambra was the best. Jesus was an amazing driver and human and we really enjoyed our day with him. If we had a do-over, we would have not gone to Nerja and Frigiliana - there wasn't enough for us to do there... Read more

Our trip to Spain was wonderful! We thought all of our hotels were exactly what we asked for. Breakfast in Granada and Seville were both a little thin on options but that just might be the average in Spain. All of our guides were very good (would recommend all of them) but Ruben at the Alhambra was the best. Jesus was an amazing driver and human and we really enjoyed our day with him. If we had a do-over, we would have not gone to Nerja and Frigiliana - there wasn't enough for us to do there and both were more touristy than we like. Instead we would have done an additional day in Seville - both of us wanted more time there. Overall, a great trip - Anita did a wonderful job at planning it for us. Any changes we would make are only because we know more now that we have visited.

Hotel Reviews
H10 Villa de la Reina
Madrid

We were only here for one night. It is right on Grand Via, so right in the middle of things. Made it easy to walk to what we wanted to eat/see.

Authenticity & Character
It's pretty but not a historic property.
Location
Right in the City Center - very walkable
Staff
Had very little contact except for check-in and the AC issus
Cleanliness & Comfort
The beds were very comfortable. Our room was very hot and we had to ask the front desk for help to turn it on, since it wasn't at all intuitive.
Las Casas de la Judería
Seville

We loved our stay here. The hotel is absolutely beautiful. Our room was enormous with our own private courtyard. The local was great.

Authenticity & Character
So beautiful. It has a roof top pool and bar. While it is a little dated, it is an amazing space.
Location
Right in the middle of old town and very walkable to tons of attractions and other neighborhoods
Staff
They were nice but we didn't have much interaction with them.
Cleanliness & Comfort
While our room was absolutely enormous with a sitting room and a private courtyard the bed was very, very hard. Also, the courtyard and some of the other (lovely) public spaces had either very little or very uncomfortable furniture so while it is great that they are there, not super usable.
Hotel Casa Morisca
Granada

Beautiful, very small hotel with a great location. Breakfast could be a little bit better with some more options.

Authenticity & Character
Absolutely beautiful. Our room was on the third floor with a view of the Alhambra. A very old building with so much of the original character maintained.
Location
Right in the heart of the old part of the city. So walkable to the Alhambra and the City Center. Easy access to restaurants, etc.
Staff
The staff was fine but not overly helpful. But that said we didn't ask for much
Cleanliness & Comfort
The room was small but lovely. The bathroom is a little dated. Not a good room for anyone with mobility issues but fine for us.
Activity Reviews
Walking Madrid’s Old Town
Walking Madrid’s Old Town
Madrid

We cancelled this tour since I wasn't feeling well.

Córdoba Revealed: From Mezquita to the Alcázar
Córdoba Revealed: From Mezquita to the Alcázar
Seville

Our guide was great and Cordoba was beautiful but I think the tour could be done in about 2 hours.

Quality of Experience
The old town of Cordoba is so beautiful and the history is fascinating.
Guides, Drivers and Staff
She was great and taught us a lot.
Monumental Seville on Foot & Visit Real Alcázar
Monumental Seville on Foot & Visit Real Alcázar
Seville

Got a very good overview of Seville and learned a lot of the Alcazar.

Quality of Experience
Guides, Drivers and Staff
Our guide was very nice and super informative
Discover Granada’s Iconic Alhambra & Generalife Gardens
Discover Granada’s Iconic Alhambra & Generalife Gardens
Spain

The Alhambra is incredible. I am so glad we opted for a private tour.

Quality of Experience
Guides, Drivers and Staff
Ruben was our favorite guide - so much information and very interesting
Granada Tapas Walk:  Gastronomic Experience
Granada Tapas Walk: Gastronomic Experience
Spain

Had a great time and ate some very good food. Nice variety of restaurants.

Quality of Experience
Food
Food was great!
Guides, Drivers and Staff
Armando was very nice and taught us a lot about tapas and Granada.
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Oct 06, 2025

Hi MC and Tom, thank you so much for your wonderful review! I’m happy to hear that you enjoyed your trip to Spain and that Ruben and Jesus made such a positive impression, both of them are truly exceptional at what they do. I also appreciate your honesty regarding Nerja and Frigiliana, it's a very helpful insight for future planning. Thank you again for trusting me with your travel plans, and I hope we have the chance to plan another adventure for you soon!
I wish you all the best! 🍷Anita

Mallorca highlight: The boat trip. Barcelona...
Spain | Sep 8 - Sep 23, 2025

S
SHANNON T.
San Jose, CA | Reviewed on Oct 04, 2025
Mallorca highlight: The boat trip.
Barcelona: Hotel was amazing. Food tour was great. City is a amazing. La Sagrada Famila and the tour with Dani was the highlight.
Seville: Hotel was great. Ferran our guide was awesome. It was HOT while we there, which slowed us down, but otherwise great visit. Beautiful city
Read more

Mallorca highlight: The boat trip.
Barcelona: Hotel was amazing. Food tour was great. City is a amazing. La Sagrada Famila and the tour with Dani was the highlight.
Seville: Hotel was great. Ferran our guide was awesome. It was HOT while we there, which slowed us down, but otherwise great visit. Beautiful city

Hotel Reviews
The White Camel Lodge
Agafay, Marrakech

The White Camel has the potential to be amazing. However, they haven't quite figured it out yet. They didn't take a credit card on arrival, so we were expected to pay for each drink/snack etc and tip in cash which was tough at the end of the trip. Lunch was offered on the menu, but took over an hour to get served. The room was really nice but had no way to contact the front desk or ask questions. The pool was great but again no way to order a drink/snacks without tracking someone down. The dinner and live entertainment was great. The views are spectacular.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Maison Arabe Hotel
Marrakech

Fantasic location. CLose enough to everything, but out of the way from all the crazyiness of the city center. Staff were helpful. Bar scene was great with live music.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Serras Barcelona
Barcelona

Amazing location. Every staff member was super helpful, top notch. Food was great. Service was incredible. When i'm back in Barcelona, this is where I will stay and will recommend to others.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Agafay Desert Experience: Off-Road & Camel Trekking
Agafay Desert Experience: Off-Road & Camel Trekking
Spain

THey aren't quite ready for prime time.

Quality of Experience
Guides, Drivers and Staff
Transport
Barcelona Highlights: Guided Walk &  Iconic Sagrada Família
Barcelona Highlights: Guided Walk & Iconic Sagrada Família
Barcelona

Guide was amazing. Spectacular experience

Quality of Experience
Guides, Drivers and Staff
Transport
Hike Tramuntana & its Mountains Villages
Hike Tramuntana & its Mountains Villages
Spain

THe guide was incredible. Views were great. Longer hike than we expected and terrain was more intense than described. We managed.

Quality of Experience
Guides, Drivers and Staff
Transport
Mallorca by Sea: A Boutique Sailing, Tapas & Snorkeling Experience
Mallorca by Sea: A Boutique Sailing, Tapas & Snorkeling Experience
Spain

Great experience. Crew was great, small tour. Nice relaxing day

Quality of Experience
Guides, Drivers and Staff
Transport
we didn't have transport and relied on a taxi.
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Oct 13, 2025

Hi Shannon, thank you so much for taking the time to provide detailed feedback on your travels! I am glad to hear that you had a wonderful time discovering Spain & Morocco!🤩 I will pass your kind words to our team, drivers and guides and accomodation providers as they will be more than happy to know that they have contributed to your experience. On regards the accomodations in the dessert, the range of services (such as payment methods) are not quite the same as Europe or the States, they are trying their best to provide the best experience for the travellers tough😊 All All the best, Raquel

Good experience all around
Spain | Sep 20 - Sep 29, 2025

Jeffrey
Jeffrey A.
Anchorage, AK | Reviewed on Oct 02, 2025

Guides were all good, their areas of expertise was very thorough. Accommodations for each city were great, each hotel had its own charm.
Kim Kim’s service was attentive and pretty much immediate. The only hicup we had was timing on our pickups from the train depot. We were able to arrange our own ride in Seville.

Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Oct 06, 2025

Thank you so much for sharing your kind words about your experience with us, Jeffrey! I'm so happy to read that you enjoyed the guides, accommodations, and overall service from my team at kimkim. Each city does have its own unique charm, and I'm glad that came through during your travels — it's what makes Spain so special! I hope your time has left you with incredible memories, and that you're already looking forward to your next international trip. I'm looking forward to seeing you again at kimkim!
Coraima

Kimkim hit the spot!
Spain | Sep 20 - Sep 30, 2025

Guillermo
Guillermo P.
Newark, NJ | Reviewed on Oct 01, 2025
The best part of this trip was Dalia. She was on top of things with a positive attitude. She helped us quickly and took care of the few issues that popped up.
Recommendations were very good. The kids and the older folks enjoyed the trip.
Choice of hotels also was excellent.
Except for one driver, they were all quite accommodating . The tour guides were informative and also nice with the kids.
Thanks for helping us create memories.
Now let’s plan for the next trip
Read more

The best part of this trip was Dalia. She was on top of things with a positive attitude. She helped us quickly and took care of the few issues that popped up.
Recommendations were very good. The kids and the older folks enjoyed the trip.
Choice of hotels also was excellent.
Except for one driver, they were all quite accommodating . The tour guides were informative and also nice with the kids.
Thanks for helping us create memories.
Now let’s plan for the next trip

Hotel Reviews
Hotel Pintor El Greco
Toledo

Great ambience Great breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Becquer Hotel
Seville

Family accommodation was great Breakfast quite good

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Catalonia Plaza Mayor
Madrid

Great breakfast Great service

Authenticity & Character
Location
Staff
Cleanliness & Comfort
CATALONIA EIXAMPLE 1864
Barcelona

Comfort and great location

Authenticity & Character
Location
Cleanliness & Comfort
Activity Reviews
Toledo City Tour
Toledo City Tour
Toledo

Tour a little short

Quality of Experience
Guides, Drivers and Staff
Transport
Sevilla Guided Tour
Sevilla Guided Tour
Seville

A little longer tour

Quality of Experience
Guides, Drivers and Staff
Transport
Madrid Panoramic Guided Tour
Madrid Panoramic Guided Tour
Madrid

Need an another day in Madrid

Quality of Experience
Guides, Drivers and Staff
Transport
Free time in Toledo
Free time in Toledo
Toledo

For the older folks would consider transportation Would add a little more free time or increase tour time to see more stuff

Quality of Experience
Guides, Drivers and Staff
Transport
Prado guided visit for Kids!
Prado guided visit for Kids!
Madrid

Great but kids weee a little bored

Quality of Experience
Guides, Drivers and Staff
Transport
Private transfer :  {{start_location}} to {{end_location}} with day trip to Zaragoza
Private transfer : {{start_location}} to {{end_location}} with day trip to Zaragoza
Spain

Driver friendly and accomodating

Quality of Experience
Guides, Drivers and Staff
Transport
Barcelona Panoramic city tour with Sagrada Familia tour + Parc Guell
Barcelona Panoramic city tour with Sagrada Familia tour + Parc Guell
Barcelona

Guide was excellent

Quality of Experience
Guides, Drivers and Staff
Transport
Ronda day trip with Exciting Buggy experience
Ronda day trip with Exciting Buggy experience
Spain

Kids really enjoyed it

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Dalia Bouzerar
Dalia
Dalia Bouzerar
Local specialist in Spain | Replied on Oct 02, 2025

Hi Guillermo,

Reading your kind words truly made my day! It was such a pleasure planning this trip for you and your whole family, and I’m so happy to hear that everyone—from the kids to the older folks—enjoyed themselves and came home with special memories.

Thank you for trusting me with such an important journey. I’d love to start thinking about the next adventure whenever you’re ready!

Warm regards,
Dalia

Fabulous Trip to Spain!
Spain | Sep 20 - Sep 27, 2025

Ellyn
Ellyn A.
Miami, FL | Reviewed on Sep 30, 2025
Alfonso and Uhani were wonderful! Alfonso listened to our requests for the trip and even guided on us on things we didn't know we needed to do (i.e. olive oil farm & cooking classes were both a must but we would not have added them to our itineraries without his suggestions). And he made magic happen when there was an event we really wanted to attend that was sold out - he got us tickets! The trip planning went more smoothly than I could imagine and while we were on the trip, they... Read more

Alfonso and Uhani were wonderful! Alfonso listened to our requests for the trip and even guided on us on things we didn't know we needed to do (i.e. olive oil farm & cooking classes were both a must but we would not have added them to our itineraries without his suggestions). And he made magic happen when there was an event we really wanted to attend that was sold out - he got us tickets!

The trip planning went more smoothly than I could imagine and while we were on the trip, they checked in regularly (but not too much / intrusively) and it gave us such piece of mind to know that they were only a quick call / text away should there be any issues.

Would not hesitate to use them again and recommend others to do so too!

Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Nov 05, 2025

Dear Ellyn.
Your words are energy for us. We will continue taking care of other travelers with the same dedication we did with both of you.
Yes, we were very lucky with the soccer game...
Thanks for trusting in us.
Take care!

Fantastic Spain and Portugal trip
Spain | Sep 17 - Sep 28, 2025

H
Hoshi E.
Dallas, TX | Reviewed on Sep 30, 2025
My wife and I recently returned from our trip to Spain and Portugal and we owe a big thank you to Helena Fernandez for a planning a fantastic trip right from the beginning to end. The places we saw were amazing- a blend of history to nature to culture all combining for a memorable expereince. Considering this was our first trip to Europe, we did know what to expect, but Helena took care of that by crafting an itinerary that balanced our curiosity and expectations. The boutique hotels were ... Read more

My wife and I recently returned from our trip to Spain and Portugal and we owe a big thank you to Helena Fernandez for a planning a fantastic trip right from the beginning to end. The places we saw were amazing- a blend of history to nature to culture all combining for a memorable expereince. Considering this was our first trip to Europe, we did know what to expect, but Helena took care of that by crafting an itinerary that balanced our curiosity and expectations. The boutique hotels were charming with very personable staff eager to go out of the way to make sure our stay was comfortable. Oh yeah, not to mention the tour guides who were very knowledgeable, respectful and full of humor to keep us going right thru the end of the day. So, if your travel plans call on Europe, I strogly recommend to go with Helena as your travel agent as she genuinely cares about people looking for a great expereince.

Hotel Reviews
Exe Almada Porto
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Portugal Boutique City Hotel
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
H10 Croma Málaga
Málaga
Authenticity & Character
Location
Cleanliness & Comfort
Boutique Hotel Luna Granada Centro
Granada
Authenticity & Character
Location
Cleanliness & Comfort
H10 Urquinaona Plaza
Barcelona
Location
Staff
Cleanliness & Comfort
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Oct 15, 2025

Hi Hoshi,

It makes me so happy to know that your first trip to Europe turned into such a wonderful experience. I truly enjoyed helping you and your wife discover Spain and Portugal, and I am delighted that you connected with the people, places, and culture along the way.

Thank you very much for your kind words, and remember kimkim and Espíritu Travel for your next adventures, maybe in Italy or Morocco 😉.

Warm regards,
Helena

the hotels were all excellent choicesall but...
Spain | Sep 21 - Sep 27, 2025

J
JEAN B.
Flagami, FL | Reviewed on Sep 29, 2025

the hotels were all excellent choices
all but one of the guides were excellent, with the best guide in Malaga and the weakest in Granada
only issue was car service at Madrid airport and inability to contact driver

Local specialist: Manuela Cardillo
Manuela
Manuela Cardillo
Local specialist in Madrid, Brescia | Replied on Sep 29, 2025

Hi Jean, thank you for your kind feedback! We're thrilled you enjoyed the hotels and had great experiences with most of the guides, especially in Málaga. We appreciate your note on the Granada guide and on the airport pickup. Feedback like yours is important as we continue to improve.
We hope to have the pleasure of assisting you on another journey in the future!

In Granada, our private tour with Matias was ...
Spain | Sep 14 - Sep 22, 2025

D
Darlena M.
Flagami, FL | Reviewed on Sep 25, 2025
In Granada, our private tour with Matias was amazing. He was very knowledgeable and pointed out many things about the Royal Alcazar that we may not have noticed. It wonderful to do the tour with a local who had lots of insight about the history of the monument and Granada in general. He even gave us suggestions for dinner in Granada, as well as our next destination - Seville. Matias is one of the best tour guides I’ve ever had. (I also have to compliment him on his English…. Very... Read more

In Granada, our private tour with Matias was amazing. He was very knowledgeable and pointed out many things about the Royal Alcazar that we may not have noticed. It wonderful to do the tour with a local who had lots of insight about the history of the monument and Granada in general. He even gave us suggestions for dinner in Granada, as well as our next destination - Seville. Matias is one of the best tour guides I’ve ever had. (I also have to compliment him on his English…. Very fluent and we had no problems understanding him.)

Hotel Reviews
Joya del Casco Boutique Hotel
Seville

Hotel

Authenticity & Character
Location
The hotel was very centrally located. Only 5 min walk to the cathedral
Staff
Staff was very friendly, but not always available. (I think they manage another hotel as well?)
Cleanliness & Comfort
The room was comfortable, however, it was very noisy in the morning. Every room was open to a central foyer. When the staff would go to prepare breakfast at 5:30 or 6 AM it was very loud and woke us up. Then , when people came to eat breakfast … it was impossible to sleep past 630 or 7 am because it became very noisy. If you are an early riser, this is no problem. But after all you are in Spain and likely you’ll be staying up late. This is something you need to know when booking this hotel.
Villa Oniria
Granada

Breakfast was not very good, and very overpriced

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The are doing construction right outside the hotel, so taxis cannot get to the hotel. You have to walk 2 blocks with luggage to get a taxi.
Room Mate Alba
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private History & Culture Walk
Private History & Culture Walk
Seville
Quality of Experience
I’m
Guides, Drivers and Staff
Royal Palace Visit
Royal Palace Visit
Madrid

It was good but a little long.

Quality of Experience
Guides, Drivers and Staff
Self-Guided Walk in Albaicín District
Self-Guided Walk in Albaicín District
Granada

Didn’t get to do this because they were Palestine protesters that were blocking taxis from coming and going to the Albacin area. We finally got an Uber to take us up and to take a picture and come right back down because we missed the sunset.

Evening Flamenco Show
Evening Flamenco Show
Granada
Quality of Experience
The Flamingo dancers were great. The wine was terrible.
Private Alhambra & Generalife Gardens with a Historian
Private Alhambra & Generalife Gardens with a Historian
Granada

Matias was an awesome tour guide

Quality of Experience
Guides, Drivers and Staff
Private Toledo Day Trip
Private Toledo Day Trip
Madrid
Quality of Experience
Guides, Drivers and Staff
Transport
Evening Tapas, Taverns & History Walk
Evening Tapas, Taverns & History Walk
Madrid
Quality of Experience
No
Food
Guides, Drivers and Staff
Transport
Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Oct 06, 2025

Darlena, thank you so much for your thoughtful feedback! It's incredible to read about your favorite components from the trip and what truly made your time in Spain memorable. It was lovely meeting you and working with you throughout the process, and of course learning about your positive experience with your guides -- we're excited to pass along your kind words! I hope your time was everything you hoped for, and that you and Jong were left with incredible memories. I'm look forward to seeing you at kimkim again in the future!
Coraima

Our amazing trip to Spain
Spain | Sep 8 - Sep 19, 2025

Valerie
Valerie O.
Los Angeles, CA | Reviewed on Sep 23, 2025
Our trip was absolutely fantastic! Like any adventure, we had a few small hiccups, but overall everything exceeded our expectations. The hotels were perfectly located—just steps from most major sights—making it easy to explore on foot. All transportation, from planes to trains, was seamlessly organized and every ticket was right at our fingertips in the KimKim app. KimKim’s support was incredible. Even with the time difference, they were always available through the app to answer questions... Read more

Our trip was absolutely fantastic! Like any adventure, we had a few small hiccups, but overall everything exceeded our expectations. The hotels were perfectly located—just steps from most major sights—making it easy to explore on foot. All transportation, from planes to trains, was seamlessly organized and every ticket was right at our fingertips in the KimKim app.

KimKim’s support was incredible. Even with the time difference, they were always available through the app to answer questions quickly and clearly. Our tour guides—both walking and driving—were knowledgeable, engaging, and eager to share insights about the local culture and history. Some guides stood out as truly exceptional, but every single one made the experience memorable.

Special experiences like the paella cooking class added an authentic, unforgettable touch to the journey. From start to finish, we felt cared for and completely at ease.

I wholeheartedly recommend booking a tour with KimKim—it’s a stress-free, well-planned way to enjoy an amazing trip!

Hotel Reviews
Melia Palma Bay
Palma de Mallorca

Nice hotel. Across the street from the beach. A quick cab ride to shopping and restaurants.

Authenticity & Character
Location
Staff
Always smiling
Cleanliness & Comfort
Hotel Denit Barcelona
Barcelona

Nice hotel. Rooms are very small. Full size bed for 2 grown adults and nowhere to put uggage. We tried to upgrade to a larger room but hotel was booked.

Authenticity & Character
Location
Staff
Staff was always smiling
Cleanliness & Comfort
Rooms were uncomfortably small. You could use the sink as your nightstand.
Hotel Alfonso XIII
Seville

This was the nicest hotel we have ever stayed in. Everything was 5 starts from the breakfast to the rooms and the spa.

Authenticity & Character
Location
Right in the center of town
Staff
Reception staff was perfect. Concierge was very helpful with dinner reservations
Cleanliness & Comfort
7 Islas Hotel
Madrid

Nice hotel. Great location

Authenticity & Character
Location
Walking distance from everything
Staff
Cleanliness & Comfort
Activity Reviews
Private Valldemossa & Sóller Excursion
Private Valldemossa & Sóller Excursion
Spain

This was a visit to a beautiful medieval town up in the mountains and then a ciao to the coastline. It was a very nice day

Quality of Experience
Guides, Drivers and Staff
Transport
Palma de Mallorca City Walk
Palma de Mallorca City Walk
Mallorca

Nice walk through town

Quality of Experience
Guides, Drivers and Staff
Private Gaudí Experience with La Sagrada Família & Park Güell
Private Gaudí Experience with La Sagrada Família & Park Güell
Barcelona

Sagrada Familia was absolutely amazing. Definitely worth going to see. There was a mix up with our meeting location with our tour guide so that was a bit stressful but once we got to the location it was amazing.

Quality of Experience
Guides, Drivers and Staff
Local Market Visit & Cooking Class
Local Market Visit & Cooking Class
Barcelona

This was a small group. Got real hands on experience making paella, gaspacho and creme brulee.

Quality of Experience
Food
Guides, Drivers and Staff
Costa Brava Day Trip
Costa Brava Day Trip
Barcelona

This was also one of our favorite experiences. Chema our tour guide was amazing. He was so knowledgeable

Quality of Experience
Guides, Drivers and Staff
Chema was great
Transport
Private Visit to Seville's Cathedral & Alcázar
Private Visit to Seville's Cathedral & Alcázar
Seville

The Alcazar was amazing. They was so much rick history. Plus it was fun to see where some of Hame of Thrones was filmed.

Quality of Experience
Guides, Drivers and Staff
Private History & Culture Walk
Private History & Culture Walk
Seville

Seville is a beautiful town. Really enjoyed walking around

Quality of Experience
Guides, Drivers and Staff
Private Flamenco, City & Tapas Experience
Private Flamenco, City & Tapas Experience
Seville

Flamenco show was amazing. Our tour guide took us to some local tapas bar. Fun night

Quality of Experience
Guides, Drivers and Staff
Private Toledo Day Trip
Private Toledo Day Trip
Madrid

Toledo is a very magical place. It felt like going back in time. Out tour guide was a local, which i really liked.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Evening Tapas Walk with a Local
Private Evening Tapas Walk with a Local
Madrid

Another one of my favorite experiences. Our tour guide was so knowledgeable of the area. We found so many great local tapas spots.

Quality of Experience
Guides, Drivers and Staff
Transport
Walking tour
Private City Walk & Royal Palace Experience
Private City Walk & Royal Palace Experience
Madrid

This was one of my favorite tours. The Royal Palsce was so incredible. Our tour guide was very fun and knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Adam Gomez

Hotel
Spain | Sep 16 - Sep 20, 2025

A
Ansa N.
United Kingdom | Reviewed on Sep 22, 2025
My interaction with Hector was good—he provided all the information I needed in a timely manner. However, I am not happy with the room and hotel service: the room was too small, the toiletries were not replenished, and no coffee pods were provided after the first day. Read more

My interaction with Hector was good—he provided all the information I needed in a timely manner. However, I am not happy with the room and hotel service: the room was too small, the toiletries were not replenished, and no coffee pods were provided after the first day.

Hotel Review
H10 Corregidor Boutique Hotel
Sevilla
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hector Molina
Hector
Hector Molina
Local specialist in Madrid | Replied on Sep 23, 2025
Hi Ansa! Thank you for sharing your feedback with us. I’m truly sorry to hear that the hotel did not fully meet your expectations. It would have been wonderful if we had known about your concerns during your stay, as we would have done everything possible to move you to a superior room and make you feel more comfortable. I hope that the rest of your trip, including the activities and transportation, was enjoyable and added value to your experience. It was a real pleasure assisting you in... Read more

Hi Ansa!

Thank you for sharing your feedback with us. I’m truly sorry to hear that the hotel did not fully meet your expectations. It would have been wonderful if we had known about your concerns during your stay, as we would have done everything possible to move you to a superior room and make you feel more comfortable.

I hope that the rest of your trip, including the activities and transportation, was enjoyable and added value to your experience.

It was a real pleasure assisting you in planning this journey, and I sincerely hope I’ll have the opportunity to help you create a new experience in the future.

Warm regards,
Héctor

Mission accomplished
Spain | Sep 1 - Sep 11, 2025

Lenet
Lenet C.
Kansas City, MO | Reviewed on Sep 14, 2025
Elena was very patient and helpful through out the entire process of planning and then logistics during the trip. An example of the power of KimKim partnering with local guides was when we wanted to add a Flamenco experience she suggested one that provided an absolutely fabulous experience! She understood the focus of our trip and set up activities that were off the beaten path and made us feel special. All the guides, and even drivers, were top notch (and punctual!). Thank you, Elena! Read more

Elena was very patient and helpful through out the entire process of planning and then logistics during the trip. An example of the power of KimKim partnering with local guides was when we wanted to add a Flamenco experience she suggested one that provided an absolutely fabulous experience! She understood the focus of our trip and set up activities that were off the beaten path and made us feel special. All the guides, and even drivers, were top notch (and punctual!). Thank you, Elena!

Hotel Reviews
Exe Almada Porto
Porto

Workable for the one day we were in town. Staff was friendly and helpful. Breakfast was good with a section dedicated to local foods!

Authenticity & Character
Nicely decorated but lighting in the lobby area was too dim for me to read my map. The floors of the elevators need to be renovated - they are safe but cracked and peeling.
Location
Porto is the second largest city in Portugal so I suggest staying close to a metro station if you want to see various parts of town. We were in great walking distance to some wonderful restaurants.
Staff
Extremely friendly and helpful.
Cleanliness & Comfort
Barceló Bilbao Nervión
Bilbao

Good location and great breakfast.

Authenticity & Character
It is a large, modern hotel. I'm not sure it needs any particular character.
Location
Location to the Guggenheim. It wasn't readily obvious to us how to find the parking garage when, in fact, it was right in front of us. We also didn't understand how to get out of the garage. Parking is difficult in this area so paying for the parking is understandable and we paid for a taxi so we didn't have to find parking during our daily excursions.
Staff
Helpful and friendly
Cleanliness & Comfort
The room was very nice.
Eurostars Fuerte Ruavieja (Logroño)
Logroño

Good location.

Authenticity & Character
All the stone on the inside.
Location
While it is in walking distance of the main square, it took a drive around the block to find and understanding the garage door was a bit tricky.
Staff
Helpful in understanding the city layout and dining options on a Sunday.
Cleanliness & Comfort
Bedding
Hotel Vinoteca Alquezar
Alquezar

Looks old but very modern. They serve a great breakfast and dinner!

Authenticity & Character
Nothing to improve - people need to understand it is modern on the inside if they are looking for something more period.
Location
GREAT for transporting luggage so we didn't have to drive our car through the small streets. It is a hilly town so one needs to be fit to walk around. Stay at a more central hotel if you have mobility issues.
Staff
Marta and Chef were very helpful. As an American, I love my coffee so waiting for it to come after the breakfast food was served was difficult for me. I always appreciate a coffee pot in my room which many hotels outside the US do not have.
Cleanliness & Comfort
Bedding was comfortable yet a second pillow would have been nice.
El Castell de Ciutat
La Seu d'Urgell

They had been entered our reservation for the wrong date but were able to accommodate us. It is an old hotel that needs a facelift. The front desk, bar and restaurant staff were all very nice.

Authenticity & Character
Lots of old world charm, great view overlooking the city, spa area/pools very nice and modern. It just needs a facelift.
Location
Outside of town. It was fine for us because we had a car. It is more of a resort destination than a sightseer destination. We drove into town to walk thru the old town.
Staff
Helpful and friendly
Cleanliness & Comfort
I always enjoy having a robe and slippers in the room. It took me a minute to figure out the red/green pinecone door hangers.
Leonardo Hotel Barcelona Gran Via
Barcelona

Great location for drop off/pick up rides because it is on one of Barcelona's 45 degree corners and restaurants right across the street.

Authenticity & Character
There wasn't anything wrong just nothing that made it stand out more than other hotels.
Location
It was close to a Hop on/Hop off bus line.
Staff
It may be a cultural thing, but twice the front staff didn't acknowledge us for a while when standing there. Once they did, they were helpful. Breakfast staff very nice.
Cleanliness & Comfort
Bedding was comfortable.
Activity Reviews
Day Trip to the Douro Valley & River Cruise
Day Trip to the Douro Valley & River Cruise
Porto

This was more than a boat ride on the Douro River. Just getting there and back was so much fun with stops along the way at two wineries and lunch at a small, fabulous restaurant.

Quality of Experience
Variety of experiences
Food
Presentation, location and taste.
Guides, Drivers and Staff
Carlos with Your Tours was amazing! He had to go over and above to get us on the Douro river boat due to traffic delays. We truly appreciate him!
Transport
Tickets for Guggenheim Museum Visit
Tickets for Guggenheim Museum Visit
Bilbao

You have to enjoy modern art.

Quality of Experience
Nice that we could get a coffee right there while waiting for the doors to open.
Pintxos & Wine Tasting Walk
Pintxos & Wine Tasting Walk
Bilbao

Crazy fun and be prepared walk, drink and to eat a lot!

Quality of Experience
History was very interesting. Be ready for any kind of weather because sometimes you are outside eating/drinking.
Guides, Drivers and Staff
Funny and knowledgeable
Transport
Be prepared to walk/stand though some locations you do sit down at a table.
Visit to La Rioja Winery
Visit to La Rioja Winery
Logroño (La Rioja)

We went to Monticello. Great tour guide and fun experience with the various wine barrels.

Quality of Experience
I felt the tour was so much more than a wine tasting.
Guides, Drivers and Staff
It is funny to look back on now but when we arrived we were more interested in using the bathroom than letting them know we arrived which had them perplexed - they didn't know why we were there! Everything was good once that was settled.
Transport
We drove our own car.
Wine tasting with tapas in Alquezar
Wine tasting with tapas in Alquezar
Alquezar

Marta told us about her history with wine. We loved sampling local wines.

Quality of Experience
Having the tasting right there in our hotel meant we didn't have to worry about driving!
Guides, Drivers and Staff
Marta is local and we loved hearing her stories.
Transport
None needed for us!!
SOMMOS winery visit
SOMMOS winery visit
Spain

We went to Laus Winery. You get a lot of food with the wine pairing. Loved the cork stools and the video.

Quality of Experience
Historical information, our guide and the wines themselves.
Guides, Drivers and Staff
Knowledgeable and accommodated our need to not walk into the vineyard.
Transport
We had our own car. Walking on the tour was a bit difficult (standing for long periods of time) for one of our group members.
Eco Tuk Tuk Welcome Tour to Barcelona
Eco Tuk Tuk Welcome Tour to Barcelona
Barcelona

Nice way to get a feel for the city on your first day.

Quality of Experience
It wasn't raining (sides are open) and we were able to get out at one point to walk and take pictures.
Guides, Drivers and Staff
Very knowledgeable and friendly.
Transport
Clean and capable.
Local specialist: Elena Anguita

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