Kimkim Trip Reviews for Spain

4.9
Based on 558 ratings
Read 558 verified reviews by travelers who booked their trip to Spain on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Incredible trip to Spain and Portugal!
Spain | May 27 - Jun 10, 2024

Toni
Toni E.
La Cañada Flintridge, CA | Reviewed on Jun 11, 2024
Anita was excellent to work with and very responsive whenever we needed her. Slight delay in days when she was off, but within a short time another team member got back to us. Read more

Anita was excellent to work with and very responsive whenever we needed her. Slight delay in days when she was off, but within a short time another team member got back to us.

Hotel Reviews
Be Poet Baixa Hotel
Lisbon

Great location right on main boulevard however rooms are very quiet. Just a few blocks from the river. Lots of shopping and eating options galore.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Andante Hotel
Barcelona

I would not stay here again. Did not even meet basic expectations like having room ready at check in time let alone having just 1 of 3 rooms ready on the day of travel when we were exhausted. View from rooftop pool is amazing, but pool is cold and bar not open for 2 of 7 days. Even had treble the day we left n getting a taxi. Definitely better options available.

Authenticity & Character
Colorful and modern.
Location
Walkable to many areas
Staff
Meet minimal expectations and exceed with communication and some perks if there are any problems.
Cleanliness & Comfort
Very clean, but rooms as many are in Europe, were small.
Hotel Cortezo
Madrid

Location is absolutely perfect! Close to main plaza, museums, gardens, restaurants, theater district. Lively. Rooms ready when we arrived a little early. Rooms again are pretty small but you don’t spend much time there. So much to do!

Authenticity & Character
Beautiful lobby area.
Location
Staff
Very accommodating and pleasant.
Cleanliness & Comfort
Sacristia de Santa Ana
Seville

Fantastic location! Easily walked everywhere. Staff is very accommodating. Lots of restaurants close by. Fun atmosphere.

Authenticity & Character
Historic setting.
Location
Staff
So pleasant and helpful the entire time.
Cleanliness & Comfort
Flores Boutique Hotel
Porto

Hotel is beautiful and in a good location but be ready to handle your own bags a few blocks to get to this street as mainly pedestrian. Close to shopping and restaurants. Very walkable to main areas of interest.

Authenticity & Character
Beautiful gardens on top floor and roof top bar
Location
Walkable everywhere
Staff
Ruben was excellent both at breakfast and in the bar.
Cleanliness & Comfort
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Jun 14, 2024

Hi Toni, thank you so so much for taking the time to submit a complete and detailed review!! I'm glad to hear you had a great family time in Spain & Portugal. It was a real pleasure for me to be a small part of your journey and hopefully, we will have the chance to work together again. Thank you for choosing the Espíritu Travel family! Anita

We had an amazing trip to Spain and the team ...
Spain | May 29 - Jun 7, 2024

Josh
Josh D.
Newark, NJ | Reviewed on Jun 10, 2024

We had an amazing trip to Spain and the team helped us ensure it was unforgettable. Highlights included the Taylor Swift concert in Madrid, a cooking class in Seville, and the Hammam baths in Grenada. Overall, we had an incredible time touring with the local guides, with special shoutouts to Juan and Gabriella for giving us authentic local experiences and recommendations.

Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Jun 11, 2024

We also had a wonderful time designing and organizing all your trip plan. We hope to see you again in the future!
Thanks for your words.

Great trip in Spain
Spain | May 22 - Jun 6, 2024

Beth
Beth T.
Sicklerville, NJ | Reviewed on Jun 08, 2024

Overall, the trip was great and we enjoyed all of the activities. Bea did a great job finding great experiences. All of the experiences were unique and interesting and a great mix of city sights and drives in the countryside.

The hotels were very good except the last one in Barcelona. While it was fine, it was not the excellent experience we had in the other hotels. For one thing, one of the two elevators was broken the entire time we were there.

Thanks so much

Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Jun 10, 2024

Hi Beth! Thank you so much for your feedback! :) I'm glad you enjoyed all the activities you experienced around the country, hope you created lovely memories for the future! Best regards, Bea.

So use to doing my own trips .
Spain | May 16 - May 31, 2024

Dee
Dee T.
Delray Beach, FL | Reviewed on Jun 07, 2024
I was a bit Leary at first as it was out of my hands . I usually have control to do all my trips. But I was greatly surprised!!! The hotels the times of train and planes were all wonderful. They did a great wonderful job. The excursions etc etc were all detailed to the very best. It’s nice to know that I found a great company to take over on the bigger trips and I know and will be at peace that they will get it done to the very best of my dream trips. They were always there on contact when... Read more

I was a bit Leary at first as it was out of my hands . I usually have control to do all my trips. But I was greatly surprised!!! The hotels the times of train and planes were all wonderful. They did a great wonderful job. The excursions etc etc were all detailed to the very best. It’s nice to know that I found a great company to take over on the bigger trips and I know and will be at peace that they will get it done to the very best of my dream trips. They were always there on contact when needed. So happy to have found such a detailed company. Thanks again and I look forward to having you do my next trip again.

Hotel Review
H10 Puerta de Alcalá
Madrid

Beautiful rooftop view. Close to everything.

Authenticity & Character
Up to date
Location
Close to all walking
Staff
Cleanliness & Comfort
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on Jun 11, 2024

Hi Dee, thank you very much for your kind words!! I’m so glad you had a wonderful trip and I’ll forward your comments to the team and our local guides. Thank you for choosing Espíritu Travel and hopefully we will work together soon for your next adventure!!
Rita🥰

Anita was so helpful from the beginning of pl...
Spain | May 25 - Jun 1, 2024

A
Angie
North Atlanta, GA | Reviewed on Jun 06, 2024
Anita was so helpful from the beginning of planning my trip until the very last day that we were on vacation. She responded quickly with kind and patient information when I didn’t understand some of the processes. She was also so kind when I was the one making mistakes with times and reservations for things. Always gave me options that helped fix any mistake that I had made. We could not have had this fabulous vacation without her.
The guides that she arranged were amazing and very...
Read more

Anita was so helpful from the beginning of planning my trip until the very last day that we were on vacation. She responded quickly with kind and patient information when I didn’t understand some of the processes. She was also so kind when I was the one making mistakes with times and reservations for things. Always gave me options that helped fix any mistake that I had made. We could not have had this fabulous vacation without her.
The guides that she arranged were amazing and very knowledgeable and friendly!

Hotel Reviews
Hotel Cortezo
Madrid

Liked the central location, however the room was small and extremely cramped. We did not have enough room for our luggage and walking space at the same time. Was very hard to sleep due to noise and having to sleep in twin beds. Breakfast and breakfast staff were kind, and food was good.

Authenticity & Character
Cleanliness
Location
Centrally located for us to walk anywhere.
Staff
Some of the registration staff were not very friendly or approachable, Breakfast staff were fantastic!!!
Cleanliness & Comfort
H10 Croma Málaga
Málaga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
60 Balconies Recoletos
Madrid
Authenticity & Character
Location
We found it harder to walk to places to eat.
Staff
Cleanliness & Comfort
Activity Reviews
Personal Event at Cívitas Metropolitano Stadium
Personal Event at Cívitas Metropolitano Stadium
Madrid
Quality of Experience
Tickets to the Fairy Tale Castle of Segovia
Tickets to the Fairy Tale Castle of Segovia
Spain

Struggled with reading the train tickets correctly, so we ended up being too late for our tour. We waited for over an hour for a taxi, even after calling for a ride several times. Anita came to our rescue though.

Quality of Experience
Madrid for Kids - Walking Tour with Activities & Snacks
Madrid for Kids - Walking Tour with Activities & Snacks
Madrid
Quality of Experience
Great for the adults, kids lost a little interest. We were looking forward to going into the palace, but was cancelled due to the president of Ukraine visiting.
Guides, Drivers and Staff
Anna was wonderful!!!! Friendly and extremely knowledgeable!! She tried to engage our two kids as best that she could.
Transport
Tapas Culinary Experience
Tapas Culinary Experience
Málaga

Loved hearing the history behind some of the food and restaurants.

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Jun 14, 2024

Dear Angie, thank you so much for this kind review! I'm so happy you enjoyed your time discovering Spain. I'll forward your feedback to our local guides who will surely appreciate it! It was a real pleasure to help you plan this trip for you and your family 😍

Spain
Spain | May 25 - May 31, 2024

R
Richard S.
Ashburn, VA | Reviewed on Jun 06, 2024
Marina put together a wonderful itinerary for our vacation in Spain. Here are the highlights: We were met at the Barcelona airport by a friendly, courteous driver with an immaculate car! Smooth driving to our hotel! Hotel Regina - great location for sightseeing. We were warmly welcomed. The room was a bit cramped, but very clean and well appointed. Marcel (sp?) was an amazing guide for our tapas tour! He made sure that our diverse group of five couples was engaged and happy. He... Read more

Marina put together a wonderful itinerary for our vacation in Spain. Here are the highlights:

We were met at the Barcelona airport by a friendly, courteous driver with an immaculate car! Smooth driving to our hotel!

Hotel Regina - great location for sightseeing. We were warmly welcomed. The room was a bit cramped, but very clean and well appointed.

Marcel (sp?) was an amazing guide for our tapas tour! He made sure that our diverse group of five couples was engaged and happy. He was very enthusiastic! We enjoyed the variety of tapas, beverages and eateries. Marcel shared tips for our stay, and made sure that we all had a safe route/plan to return to our hotels. ( Side note, it was a 30 minute walk from our hotel to the meeting site.)

Mari was an excellent guide! She introduced sites away from the typical tourist areas; and, helped us navigate the metro. Our visit to La Sagrada Familia was remarkable. Mari showed us the church from angles that made the church appear to be alive!

Pestana Plaza Mayor Madrid was centrally located. The staff was professional and welcoming. We enjoyed the view of the square!

Segovia - excellent!

Hector was extremely knowledgeable! We need to return to Madrid to put his advice/suggestions to use!

H10 Corregidor Boutique Hotel was our favorite! The staff was warm and welcoming and offered plenty of suggestions for things to do until our room was ready (we arrived at 10am). The room was spacious, very clean and nicely decorated!

Flamingo was very interesting and very passionate!

Elena was WONDERFUL! She knew how to navigate the city to take advantage of the Corpis Christi procession! We loved visiting the Alcazar. Elena was so knowledgeable about the neighborhoods, museums and history, the tour flew by before we were ready to say goodbye. She is a gem!

Our driver to the airport was prompt, professional and friendly! His vehicle was immaculate!

Jackie & Richard

Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Jun 19, 2024

Hi Jackie & Richard, thank you so so much for taking the time to submit a complete and detailed review of your trip to Spain!! I'm glad to hear you had a great time in Spain 😊 I will share your kind words with all the team! It was a real pleasure for me to be a small part of your journey and hopefully, we will have the chance to work together again. Thank you for choosing the Espíritu Travel family! Marina

We loved Arthur in Porto.
Spain | May 22 - Jun 3, 2024

N
Norma K.
Manhattan, NY | Reviewed on Jun 04, 2024
We loved Arthur in Porto. Honestly I worked first with Katerina planning this. I am not sure what I said but we were not always given 4 star hotels. Some of the hotels were not up to speed. I think there are communication issues in the planning because you can never dorks to a human Read more

We loved Arthur in Porto. Honestly I worked first with Katerina planning this. I am not sure what I said but we were not always given 4 star hotels. Some of the hotels were not up to speed. I think there are communication issues in the planning because you can never dorks to a human

Hotel Reviews
H10 Villa de la Reina
Madrid

First room really small. There was a glitch with noise so they moved us. Wow what a difference. Why couldn’t we get the larger room initially. The hotel was friendly and in a great location

Authenticity & Character
Charming
Location
Size of room
Staff
Great staff
Cleanliness & Comfort
Too small
Petit Palace Puerta de Triana
Seville
Authenticity & Character
Nice
Location
Ok
Staff
Lupe was so wonderful to work with. Gave us great tecvommendations fir dinners
Cleanliness & Comfort
Hotel Casa 1800
Granada

We were given a room with no elevator access

Authenticity & Character
Location
Good location
Staff
Not very friendly
Cleanliness & Comfort
Porto Charming Hotel
Porto

Horrible. We were relocated

Authenticity & Character
Location
Small stark ridiculous
Staff
Cleanliness & Comfort
Hotel Dom Carlos Park
Lisbon

Didn’t stay here. I guess you thought better of it

Activity Reviews
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada

This was not a private tpur. The

Quality of Experience
Guides, Drivers and Staff
Tapas Culinary Experience
Tapas Culinary Experience
Madrid

Tour guide was excellent. Fun experience

Quality of Experience
The guide was incredible
Food
Guides, Drivers and Staff
Transport
Highlights of Old Madrid Walk
Highlights of Old Madrid Walk
Madrid

Not much to this although the guide was knowledgeable

Quality of Experience
Guides, Drivers and Staff
Train {{start_location}} to Córdoba,  Privately Guided Visit of Córdoba,  Train Córdoba to {{end_location}}
Train {{start_location}} to Córdoba, Privately Guided Visit of Córdoba, Train Córdoba to {{end_location}}
Spain

As you know we were charged to store luggage. If this was the case put this in the trip pkan so we are not blindsided

Quality of Experience
Good guide
Guides, Drivers and Staff
Transport
Full Day Excursion to Ronda & White Villages
Full Day Excursion to Ronda & White Villages
Seville
Quality of Experience
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

Tour guide was not friendly

Quality of Experience
Guides, Drivers and Staff
Could be more enthusiastic
Small Group Excursion to Sintra & Pena Palace
Small Group Excursion to Sintra & Pena Palace
Lisbon

Fabulous tour and Jorge was incredible and wonderful and fun and this was the best of all the tours.

Quality of Experience
Guides, Drivers and Staff
Transport
Jorge was the best
Local specialist: Karin Eckhard
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Jun 12, 2024
Hi Norma, Thank you for taking the time to share the feedback on your trip to Spain and Portugal.
I would like to address your comments below;
Regarding the response time; I have reviewed all the messages I had with you on the KimKim conversation. They were answered within 24 hours (business). We are based in Madrid so 6 hours ahead of EST, therefore if your message came in late in the day, it was answered the following business day. Our office is closed on the weekend so nobody would... Read more

Hi Norma,

Thank you for taking the time to share the feedback on your trip to Spain and Portugal.
I would like to address your comments below;

Regarding the response time; I have reviewed all the messages I had with you on the KimKim conversation. They were answered within 24 hours (business). We are based in Madrid so 6 hours ahead of EST, therefore if your message came in late in the day, it was answered the following business day. Our office is closed on the weekend so nobody would have seen your messages for example on the 18th and 19th of May, Saturday and Sunday, in which you wrote several times demanding a response. We responded to you on Monday the 20th.

In regards to the pick ups at the airports during busy times of the year such as May. The airports are very busy with many drivers waiting for travellers so it can take a little bit to find your particular driver. Also if the driver arrives late, it is not something we can control. On the day of your arrival on the 22nd of May, a message from a team member was sent to you in the chat in your itinerary App, welcoming you to Spain as well as responding to your messages from the KimKim conversation. Somebody from the team was chatting with you the entire time from when you landed until you found the driver.

The app chat is monitored 24 hours while you are travelling whereas the KimKim conversation is not. In addition, when I was back in the office on the 28th, as I had been out a few days due to a medical issue, I wrote you to say hello and let you know that I had seen the message about the issue with the luggage. We refunded you immediately for the storage of the luggage at the hotel in Córdoba. We were not aware that the hotel would charge you as this was the first time that this type of arrangement had been done with the guide. If we had known we would have included it and/or let you know. In any case, the money was refunded to you. In the chat on the 28th of May, you wrote: " It has. Even a good trip. Thank you. Norma". So not sure why it is being mentioned again this minor issue about the luggage.

In regards to the hotels in Porto and Lisbon. These hotels are the ones that were selected by Karenina and booked by her. However, during the planning phase for your trip, you would have been able to review them in the KimKim trip plan to see the category of hotel and if you liked them or not. Karenina would have changed them if you didn't like them. I have reviewed your conversation in KimKim with Karenina and it was never specified that you wanted only 4-star hotels. Your request mentioned a mid-range budget, which can be 3 or 4-star hotels, depending on the location in the country. For example, hotels are much more expensive in Porto and Lisbon so in order to be respectful of your budget a mix of 3 and 4-star hotels was used. I understand that you were not happy with the hotel in Porto so within 30 minutes of letting us know you were rebooked at another hotel. We paid the difference in cost, the taxi ride and city tax at new hotel. We then upgraded you to a 4+ star hotel in Lisbon and paid the difference for that hotel. We upgraded you in Lisbon to give you something extra because you did not like the hotel in Porto not because we "thought better of it".

Regarding the bike tour in Porto. Again, this activity was booked from the beginning with Karenina and could have been changed at any time before the trip. However when you arrived to Porto, you decided that you did not want the bike tour, so within an hour the issue was solved and you were switched to a walking tour for the same day. On May 30th in the chat, you wrote "Yes. Arthur was a great tour guide and very personable".

On the 1st of Jun, you wrote that the guide had not arrived yet. You were answered immediately that since you were on a small group trip, you were advised that the guide was picking up other participants so to please allow him 10-15 minutes more to arrive. He arrived 20 minutes late. This was the last message I had from you for the rest of your trip.

H10 Villa de la Reina Boutique Hotel in Madrid is a 4-star hotel with a 4,5 out of 5 rating on Trip Advisor and the same on Bookings. The hotel selected the specific rooms you were in. That is fantastic that they were able to give you a different room that you like better. The Petit Palace Puerta de Triana which you gave a 4-star review is actually a 3-star hotel. That is great that the hotel staff gave you dinner reconditions. Also in your itinerary, Karenina gave you a list of 22 restaurant recommendations. In fact, there were restaurant recommendations given for each city.

Hotel Casa 1800 Granada is a 3-star hotel with a Trip Advisor rating of 4,5 out of 5. It is a boutique, historic hotel so all not all the rooms have elevator access. Again, the hotel selects which specific room, however if Karenina had know that you needed an elevator she certainly would have advised the hotel to give you room with elevator access. You rated the Dom Carlos Park Hotel without having seen it or stayed there.

The Insider's Tour of Madrid is a quick 2-hour visit to Madrid. A more in-depth guided tour can be booked but that is what Karenina selected. I can only assume that she did so to respect your stated mid-range budget as the more indepth private tour is much more expensive. Guided visit of Alhambra, you paid for a small group visit not a private one, you are able to view on your trip plan in KimKim.

Your guide in Lisbon, Filipa Santos has been a guide for more than 4 years and has 5-star reviews. We have never had a bad review about her.

Our team at Espiritu Travel was always available to you by phone. Our phone number is listed in the platform on KimKim and your travel documents. In addition, we have a 24-hour number which is available to you while you were travelling. At no point was a call made to us or an indication that you wanted us to call you. Each of the issues that arose during your trip were resolved in a timely manner.
I wish you and Stephen all the best,
Raquel

Alphonso was responsive and informed and easy...
Spain | May 19 - Jun 1, 2024

B
Bill F.
Newark, NJ | Reviewed on Jun 03, 2024
Alphonso was responsive and informed and easy to work with. While in Spain, we had confidence that he or someone in the shop would respond in a timely way to our many questions. We had a great trip, which he helped us plan, including many different regions and experiences. We relied a great deal on his judgment and were amazed at how great the guides were. It took a lot of pressure off our backs. Read more

Alphonso was responsive and informed and easy to work with. While in Spain, we had confidence that he or someone in the shop would respond in a timely way to our many questions. We had a great trip, which he helped us plan, including many different regions and experiences. We relied a great deal on his judgment and were amazed at how great the guides were. It took a lot of pressure off our backs.

Activity Reviews
Private City Walk
Private City Walk
Spain

Juan was terrific, one of the great guides in our history of guides. Smart and funny.

Quality of Experience
Private Wonders of Girona Walk
Private Wonders of Girona Walk
Girona

Sasha was very knowledgeable, and we learned a lot. We were especially interested in the Jewish history, and she did not disappoint.

Quality of Experience
Guides, Drivers and Staff
Not relevant (can't get rid of the star!!!!)
Cantabrian Sea Sunset Cruise
Cantabrian Sea Sunset Cruise
San Sebastián

The sunset cruise was fantastic. The captain and his wife made everyone feel welcome and cared for, and it was beautiful and even exciting, bouncing on the waves. Definitely would recommend it.

Quality of Experience
Guides, Drivers and Staff
Guggenheim private visit
Guggenheim private visit
Bilbao

Susanna is an excellent guide. Totally open to questions, very generous with her time and expertise. She's wonderful, pure and simple!

Quality of Experience
Guides, Drivers and Staff
Bilbao walking tour
Bilbao walking tour
Bilbao

An interesting, walkable city even without the Guggenheim.

Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Dec 04, 2024

Dear couple.
It is very nice to read about your beautiful experience with us.
Thanks a lot!

Adam was helpful, efficient and just great.
Spain | May 26 - Jun 1, 2024

Lisa
Lisa M.
Florence-Graham, CA | Reviewed on Jun 02, 2024
Adam was helpful, efficient and just great. Read more

Adam was helpful, efficient and just great.

Hotel Reviews
Hotel Diana
Tossa de Mar

Lovely room with plenty of space. Perfect location. Charming staff. Great breakfast. Nice restaurant for dinner. Lovely public spaces.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Serras Barcelona
Barcelona

The staff was welcoming and helpful. They had amazing smiles. Everytime we went out, we were offered water bottles- a nice perk. The room was tiny, but the shower luxurious. Easy walking distance to everything. They didn't point out that the building housed Picasso's first studio!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private El Born Walk with Tapas & Flamenco
Private El Born Walk with Tapas & Flamenco
Barcelona

Our guide was delightful! We truly learned more about Catalon. The two tapas restaurants were both fun and delicious. The flamenco, which I wish I could rate separately, was disappointing. I expected gorgeous women in flamboyant red dresses and lively music. Instead, it was moaning men and two angry women stomping their feet.

Quality of Experience
Guides, Drivers and Staff
Sailing Trip with Winery Visit & Tasting
Sailing Trip with Winery Visit & Tasting
Barcelona

Van ride to the winery; boat ride back. Winery was lovely. Lunch was some ham and bread with tomato... While it was tasty, it felt like a snack, not a meal. The boat ride back was rougher than expected. We had to hold on for dear life. (Was surprised putting on life jackets wasn't advised or offered). Two of the other guests were ill.

Quality of Experience
Guides, Drivers and Staff
Transport
Boating, Hiking & Kayaking in Tossa de Mar
Boating, Hiking & Kayaking in Tossa de Mar
Costa Brava

This was cancelled. No replacement or refund was offered

Local Market Visit & Cooking Class
Local Market Visit & Cooking Class
Barcelona

This experience was perfect, starting with the market, actually preparing the feast, and the best of all, eating the feast!!!

Quality of Experience
Food
Guides, Drivers and Staff
Glass-bottom Boat Ride from Tossa de Mar
Glass-bottom Boat Ride from Tossa de Mar
Costa Brava

Getting on the boat was a challenge, despite having the reservation number, they told us this was from a "fake website" and were simply unpleasant. Ultimately, they found our names on their list. Very frustrating and unnecessary rudeness. The boat itself was ok- a bit crowded. The fish were not particularly extraordinary. The beach was nice enough, but there was no where to escape the sun. No shade anywhere. Although the instructions said to bring money for drinks or food- there was no where to purchase anything. There is a restaurant there, but it was not yet open for the season. They said it opens in June.

Private Barcelona Picasso Tour with Picasso Museum
Private Barcelona Picasso Tour with Picasso Museum
Barcelona

The guide, while clearly bright, was not as upbeat or cheerful as one might expect. She also, sadly, had bad breath and kept standing so close that it was actually nauseating. :(

Quality of Experience
Guides, Drivers and Staff
Self-Guided Beach Day in Costa Brava
Self-Guided Beach Day in Costa Brava
Spain

Tossa de Mar is a lovely little town. We happened upon several great hikes.

Quality of Experience
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Jun 10, 2024

Lisa! It is so great to hear from you! 🙌 So great to see you had a great mother/daughter adventure!

I remember planning your trip and knew you would love Tossa de Mar and its cobblestone streets. It's a beautiful town!

Thank you for providing feedback for each activity. It gives us insight on how to improve and make the next travelers' experience better!

I hope to see you on another kimkim trip! 😃

Beatriz was just as amazing as she was in Por...
Spain | May 1 - May 25, 2024

Tom
Tom K.
Rockville, MD | Reviewed on Jun 02, 2024
Beatriz was just as amazing as she was in Portugal last year. The trip was well thought out and she came up with amazing ideas. Read more

Beatriz was just as amazing as she was in Portugal last year. The trip was well thought out and she came up with amazing ideas.

Hotel Reviews
Las Casas de la Judería
Seville

This was the worst hotel of our entire trip. First they gave us a room where we would have to go up about 10 steps just to get to the bathroom at night. As that didn't work for us, they offered us the room next door and told us to go on out and tour the city. When we came back they had only a really inferior room with lights that were shining on my wife all night because the cover was gone. They offered to put a towel over the light but never did. Then it got worse. We felt the problem was with the people at the reception who just didn't care.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Casa 1800
Granada

This was the very best hotel out of all the amazing hotels we stayed in. They should have five stars instead of only three. When we got there our guide was already waiting. They put us at ease right away and before we knew it, the luggage was in our room. We actually checked in after our tour. In addition to the great breakfasts they had a snack late in the afternoon which was our dinner on two occasions. Everybody was very welcoming from the people who were in charge of the food to the guy who arranged for our taxis. They also gave us great tips for where to eat.

Authenticity & Character
Location
It's so close to everything, the perfect spot. But not in an ostentatious location.
Staff
Cleanliness & Comfort
Activity Reviews
Seville Culinary Experience
Seville Culinary Experience
Seville

Just absolutely excellent in every respect, especially the person who led the group.

Quality of Experience
Food
Guides, Drivers and Staff
Private Guided Visit of Seville
Private Guided Visit of Seville
Seville
Quality of Experience
Guides, Drivers and Staff
Visit an Andalusian Olive Oil Estate
Visit an Andalusian Olive Oil Estate
Seville

A wonderful experience led by the top employee.

Quality of Experience
Guides, Drivers and Staff
Transport
The driver was very nice and very helpful.
Full Day Excursion to Doñana National Park & Visit the Village of El Rocio
Full Day Excursion to Doñana National Park & Visit the Village of El Rocio
Seville

There were lots of birds to see. However, the mosquitos were the thickest we have ever experienced and the guide, although very good with the birds, did not do the cultural things we were supposed to do.

Quality of Experience
Guides, Drivers and Staff
See above.
Transport
Spanish Guitar Experience
Spanish Guitar Experience
Ronda

The guitarist was terrific. Her facial expressions alone were worth the cost of this trip.

Quality of Experience
Entrance Tickets: Cueva de la Pileta
Entrance Tickets: Cueva de la Pileta
Spain

A real highlight of the entire trip.

Quality of Experience
Guides, Drivers and Staff
The guide was amazing. I had some trouble walking and he was as solicitous as one can be.
Workshop:  Traditional Tile Decoration
Workshop: Traditional Tile Decoration
Granada

It's actually not so difficult but it was a lot of fun to do this and then pick them up 48 hours later.

Quality of Experience
Guides, Drivers and Staff
Flamenco Show in a Sacromonte Cave
Flamenco Show in a Sacromonte Cave
Granada

These gypsies actually live in the caves and they are excellent dancers. It's a lot of fun.

Quality of Experience
Guides, Drivers and Staff
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada

It was a very worthwhile experience, with a good guide and an amazing place. You get so much more out of a private tour like this than we could have gotten on our own. The only thing is that she didn't want to go to the Jewish areas which happened to be very interesting for us. We ended up seeing it on our own later. She could have used the last half hour to wander the streets of the Jewish area but instead she left us in the Alhambra which was also worthwhile to see on our own after the tour. She should have gone to the scheduled Jewish area before the Alhambra instead of cutting the tour short by a half hour.

Quality of Experience
Guides, Drivers and Staff
See above as to why she didn't get the fifth star.
Private Guided Visit of Úbeda
Private Guided Visit of Úbeda
Spain

The same guy as the day before. An amazing experience. Very glad we went to these two cities where most don't get to.

Quality of Experience
Guides, Drivers and Staff
The guy actually drove us back to the hotel before going back to Ubeda because I had forgotten my pills.
Transport
See above.
Guided Walking Visit of Ronda
Guided Walking Visit of Ronda
Ronda

Very fun guy. He went all out to make us feel at home in his city.

Quality of Experience
Guides, Drivers and Staff
Guided Visit of Granada Through Its Scents
Guided Visit of Granada Through Its Scents
Granada

A lot of fun, although the scents were a bit overblown. Definitely worthwhile.

Quality of Experience
Guides, Drivers and Staff
Private Guided Visit of Baeza
Private Guided Visit of Baeza
Spain

This was an amazing experience from an excellent and very personable guide who did everything he could possibly do for us. Very worthwhile.

Quality of Experience
Guides, Drivers and Staff
Transport
Medina Azahara Guided Tour at Night
Medina Azahara Guided Tour at Night
Córdoba

Unfortunately we didn't get to go. We had just parked the car which was not an easy accomplishment and she said to us, are you ready to take your car? We waited an hour for a taxi that never showed up.

Guides, Drivers and Staff
She should have made contact with us and made it clear she was expecting us to drive before we parked.
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Dec 15, 2024

Hi Tom! Thank you so much for your super detailed feedback, as always :) As I already told you, I'm so glad you had a great time discovering so many places around Spain, and especially its Jewish Heritage. Thank you for trusting us again this year to plan your adventure! Sending you my best regards, Bea.

Great trip with a great company!
Spain | Oct 23 - Oct 29, 2024

Eric
Eric G.
San Mateo, CA | Reviewed on May 28, 2024
Full disclosure, I am a Kimkim employee, but the experience with the team helping me plan my trip to Spain was incredible as always and it was so easy booking everything through them and knowing I have a team supporting me as a travel in case anything were to go wrong! Thank you! Read more

Full disclosure, I am a Kimkim employee, but the experience with the team helping me plan my trip to Spain was incredible as always and it was so easy booking everything through them and knowing I have a team supporting me as a travel in case anything were to go wrong! Thank you!

Hotel Reviews
Acta Splendid
Barcelona

Acta Splendid was in a good location near to the major subway lines. The hotel was clean, the staff was very attentive, and I enjoyed the free pastries and espresso in the lounge :)

Authenticity & Character
Location
Near to the Red subway line which was able to get me nearly everywhere I wanted to go in the city easily.
Staff
They were able to help me with laundry I needed done!
Cleanliness & Comfort
Hotel Cortezo
Madrid

This hotel is near to the center of Madrid and has easy access to many of the best neighborhoods, sights, and eateries! The rooftop space gave me some of the best views I had of Madrid.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Jun 18, 2024

Hi Eric,

It was so great planning your adventure in Spain! Thank you for leaving a review; it gives other travelers insight into certain hotels and activities!

Thank you for all the details for the two different accommodations. I know others will benefit from your reviews! 🙌

Best,
Adam

A well-planned trip to Spain and Portugal
Spain | May 5 - May 18, 2024

Mark
Mark D.
Canada | Reviewed on May 25, 2024
This was our first time using a travel planning service. Rita made the process easy for us. The questions we were asked were insightful and we were presented with a variety of options. Rita listened carefully to our requests and executed on them precisely. For example, we asked for quiet hotels within walking distance of the action. Rita found us the perfect accommodations in each and every place we visited. The tour guides we were provided were excellent - knowledgeable, friendly and... Read more

This was our first time using a travel planning service. Rita made the process easy for us. The questions we were asked were insightful and we were presented with a variety of options. Rita listened carefully to our requests and executed on them precisely. For example, we asked for quiet hotels within walking distance of the action. Rita found us the perfect accommodations in each and every place we visited. The tour guides we were provided were excellent - knowledgeable, friendly and fun. Rita took care of the travel logistics and that made our travels smooth and problem-free.

Hotel Reviews
Portugal Boutique City Hotel
Lisbon

Spacious and well-equipped room that was centrally located but quiet. Helpful staff.

Authenticity & Character
Location
Centrally located
Staff
Cleanliness & Comfort
Cascade Wellness Resort
Lagos

A beautiful setting but the amenities (like the spa) were lacking. The breakfast buffet was awesome.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pousada Porto - Rua das Flores
Porto

Great location and the hotel had real character. The room was small compared to the other hotels we stayed at on this trip but surprisingly quiet given it was located on a busy pedestrian street.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vincci Molviedro
Sevilla

Best hotel ever! From the bell man coming to help us navigate construction around the hotel to the enthusiastic staff every single interaction was positive. Great location on pedestrian square within easy walking distance to all the sites. We had an amazing room.

Authenticity & Character
Location
Staff
A particular thanks to Efraim for helping us get around the construction.
Cleanliness & Comfort
Meliá Lisboa Aeroporto
Lisbon

Great airport hotel.

Activity Reviews
Guided Tuk-Tuk Tour
Guided Tuk-Tuk Tour
Portugal

Friendly driver with reasonable knowledge of city and its history. We really got around and covered much more of the city than had it been a walking tour.

Quality of Experience
A fun way to see the city.
Guides, Drivers and Staff
Driver was enthusiastic and interested in showing us some of the lesser known sites.
Transport
Fun way to travel!
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

Day was amazing! Mostly because of Paollo the guide. As a Sinatra local, he knew all of the best places to see and visit. Took us to a few Lisbon locations we had not seen on Tuktuk tour that enhanced our understanding of the history and culture. Beautiful scenery. Unique lunch experience. It’s hard to believe how many towns and views we saw over the course of the day.

Quality of Experience
Guides, Drivers and Staff
Best guide ever!! Friendly, knowledgeable, engaging, responsive. Intent on shoeing us all that he could in the time we had together.
Transport
A spotless Tesla.
Privately Guided Visit of Porto
Privately Guided Visit of Porto
Porto

A great tour of the obvious sites and tourist attractions. Friendly and knowledgeable guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto

An incredible day. A smooth and enjoyable drive from Porto with a friendly and enjoyable guide. The boat ride was nice but not incredible as the hour length only allowed for a short trip around the bend. Wineries and tastings were terrific and we ended up buying a few bottles of our favourites. We had not booked a lunch in advance and guide Joao made us a reservation at Aneto which was the perfect stop and lunch spot for us.

Quality of Experience
Guides, Drivers and Staff
Transport
Ran into traffic with 10 km left in drive but otherwise smooth and pleasurable ride.
Private City Bike Tour
Private City Bike Tour
Seville

A great way to see the city. E-bikes made for effortless travel to sites beyond what we would have walked. Seville is very bike friendly and the guide was friendly and attentive. Had been told on itinerary that tour was 3 hours but guide adamant it was only 2.5 and ended early.

Quality of Experience
Guides, Drivers and Staff
Transport
Such a fast and safe way to see more of the city than walking or driving! Meeting site conveniently located near hotel.
Flamenco Experience
Flamenco Experience
Spain

This was the only activity on the trip that we didn’t enjoy. For no reason other than it wasn’t a genre of music we enjoyed (had little knowledge leading up to experience). Was too mournful and intimate for us but there’s seem to genuinely enjoy the experience.

Quality of Experience
Venue was small, tightly packed and hot.
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on May 28, 2024

Dear Mark, thank you so so much for this kind review!! It has been a real pleasure to work with you and be a small part of your trip to Portugal & Spain. Hope you created wonderful memories during your journey. I wish you all the best and hopefully, we keep in touch for your next adventure🥰 Rita

It was a very remarkable trip. Everything was...
Spain | May 1 - May 16, 2024

B
Brian B.
Dallas, TX | Reviewed on May 23, 2024
It was a very remarkable trip. Everything was planned out perfectly. All the people who had been there for us were very nice and friendly.
Patrica was always available to answer any questions we had.
Read more

It was a very remarkable trip. Everything was planned out perfectly. All the people who had been there for us were very nice and friendly.
Patrica was always available to answer any questions we had.

Hotel Review
Memmo Alfama
Lisbon

The staff were very friendly and helpful. The hotel was very cozy and had beautiful views from the terrace.

Authenticity & Character
We were surprised to find out it used to be a bakery shop.
Location
The views
Staff
All the staff were excellent
Cleanliness & Comfort
The whole hotel was very clean
Local specialist: Patricia Marques
Patricia
Patricia Marques
Local specialist in Spain | Replied on May 23, 2024

Dear Brian,
Thank you for your lovely review! It was an absolute pleasure arranging this trip for you and Teresa!
And I will be here ready to assist you in future trips to Spain and/or Portugal!

We found the KimKim team to be well informed,...
Spain | May 9 - May 14, 2024

K
Ken K.
Chicago, IL | Reviewed on May 20, 2024
We found the KimKim team to be well informed, quick to respond, sensitive to our needs and tolerant of our many questions! When there was a hiccup (one of our guides was told to meet us at the hotel and we were told a different meeting place, as well as one of our futures tours being cancelled at that same moment!), Jessica bent over backwards to get each problem resolved. The trip was well paced, we had great guides and our hotel location was fantastic! We would absolutely use them for... Read more

We found the KimKim team to be well informed, quick to respond, sensitive to our needs and tolerant of our many questions! When there was a hiccup (one of our guides was told to meet us at the hotel and we were told a different meeting place, as well as one of our futures tours being cancelled at that same moment!), Jessica bent over backwards to get each problem resolved. The trip was well paced, we had great guides and our hotel location was fantastic! We would absolutely use them for travel in the future.

Hotel Review
Hotel Regina
Barcelona

Hotel Regina was very well located, clean, comfortable and the staff were friendly and helpful.

Authenticity & Character
Felt a little too comfortable to be European! (There was air conditioning.....)
Location
One block from a square that led to the Gothic Quarter, Shopping, Gaudi house.....
Staff
Helpful with suggestions of restaurants, directions, where to find things etc.
Cleanliness & Comfort
Activity Review
Private El Born Walk with Tapas & Flamenco
Private El Born Walk with Tapas & Flamenco
Barcelona

Guide was great, El Born was lovely, tapas were yummy. Flamenco dancing was not too impressive though the venue was. Set in an old castle.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on May 31, 2024

Hi Ken, It is so great to hear you had a great experience! Thank you for the reviews; they give future travelers insight and what to expect!

Jessica is amazing, and I'm glad she was able to help with the hiccups! We have the best team! 💯

I agree, I love the location of Hotel Regina- so much to see and do in that area! I'm glad you got to experience a little taste of the country!!! 🇪🇸

I hope to see you on a future kimkim trip! :)

Be well,
Adam

Patricia planned the perfectly balanced trip ...
Spain | May 2 - May 18, 2024

bonnie
bonnie a.
San Jose, CA | Reviewed on May 19, 2024
Patricia planned the perfectly balanced trip for us. She has been available the entire month we have been in Spain to make additions or changes to our itinerary. The guides have all been experts in their field. This has been a magical magical experience and Patricia was the creator of such for us. Read more

Patricia planned the perfectly balanced trip for us. She has been available the entire month we have been in Spain to make additions or changes to our itinerary. The guides have all been experts in their field.

This has been a magical magical experience and Patricia was the creator of such for us.

Activity Review
Private guided tour of the Habsburgs' Quarter & Royal Palace
Private guided tour of the Habsburgs' Quarter & Royal Palace
Madrid
Local specialist: Patricia Marques
Patricia
Patricia Marques
Local specialist in Spain | Replied on May 23, 2024

Dear Bonnie,

Thank you for your time to writte a beatiful review.

It was an absolute pleasure assisting you in arranging your trip to my country, first with your friend, followed by your partner, and now with your friends!

And know you know you have friends in Spain and in Portugal!

This is the first time I’ve used a travel ser...
Spain | May 2 - May 17, 2024

Joan
Joan G.
Newark, NJ | Reviewed on May 18, 2024
This is the first time I’ve used a travel service, and I would definitely consider doing it again. Communication with Marta during planning was easy and she was always quick to respond. When she was on her own vacation during the time of our trip, her colleagues were always there if I had a question. I didn’t book as much through Kimkim as perhaps other travellers do, but all the activities we booked through Kimkim were professional and informative, and definitely enriched our time in Spain.... Read more

This is the first time I’ve used a travel service, and I would definitely consider doing it again. Communication with Marta during planning was easy and she was always quick to respond. When she was on her own vacation during the time of our trip, her colleagues were always there if I had a question. I didn’t book as much through Kimkim as perhaps other travellers do, but all the activities we booked through Kimkim were professional and informative, and definitely enriched our time in Spain. I appreciated what Marta booked as it did save me some time. I loved that our trip was in one place in an app, including accommodations, activities and restaurants that I booked myself. Marta even verified that I had reserved our rental car from the right location. I found the direct message on the app reassuring, and did use it a couple of times. However, for some reason, I lost the “message” ability at one point and even access to the app. I could still get needed info and even communicate with the specialist through email.

Activity Reviews
E-Bike Tour of Barcelona with Wine and Tapas
E-Bike Tour of Barcelona with Wine and Tapas
Barcelona

Our tour guide, Rory, shared a lot of info on Catalan history that we would not have otherwise been aware of. We covered lots of ground and sites within the Gothic Quarter, El Born, Ciutadella Park, and the waterfront, Cycling was difficult, however, due to the large number of tourists always present in Barcelona. E-bikes we’re not necessary since there were not many chances to actually cycle much. The bikes definitely did enable us to cover more sites than being on foot though. One disappointment with this tour was that we ended at a tapas resto that was not El 4 Gats, as specified. The food and wine was very good where the tour ended, but we had to go to El 4 Gats on our own after because this was somewhere we specifically wanted to experience. I will add that our tour guide, Rory, was very helpful during the tapas part of the tour in giving all participants tips on restaurants, etc, for the rest of our trips. He even wrote them down on a little card for each group:)

Quality of Experience
Maybe do the tour earlier in the morning when there might be somewhat fewer people around?
Guides, Drivers and Staff
Rory was helpful and enthusiastic.
Transport
E-bikes are not necessary. Regular bikes would be fine.
Local Market Visit and Paella Cooking Workshop
Local Market Visit and Paella Cooking Workshop
Valencia

This was a great experience. Guides were knowledgeable, enthusiastic and funny. The market visit was at a smaller market, not Mercat Central, which was okay. In the kitchen after we were all put to work with different tasks to make a traditional Venetian paella, and we had fun with others in the group. It’s the first time I’ve geared tomatoes! This is definitely an experience we can bring home with us to share:)

Quality of Experience
Fun and well-organized.
Food
Delicious!
Guides, Drivers and Staff
Funny, enthusiastic.
Transport
We walked there.
Wine Cellar Visit and Sensory Wine Tasting
Wine Cellar Visit and Sensory Wine Tasting
Spain

We loved this visit to Mas Oller winery. A beautiful place just to walk around. Our winery tour was really interesting with an explanation of the process from vine to bottle, and challenges they’re experiencing due to warmer summers. The tasting itself was longer than expected (which was fine!) with generous samples of each wine ( if I recall it was 5 in total). One of our party decided not to finish all their samples because somebody had to drive after! We had fun with some other people on the tour as well.

Quality of Experience
Scenery and explanation of their process of wine making.
Guides, Drivers and Staff
Informative and welcoming.
Transport
This winery was easy to find by car.
Boat Ride Roses to Cadaqués, Visit of Cadaqués and Dali House, and Boat back to Roses
Boat Ride Roses to Cadaqués, Visit of Cadaqués and Dali House, and Boat back to Roses
Costa Brava

Unfortunately we didn’t do this activity. The hour long drive to catch the boat, and again at the end of the day, combined with an early start, was more than we felt we were up to in the moment. We had been quite busy and we were enjoying this relaxing part of the trip in the Costa Brava One of our party also hadn’t been feeling 100% just previously and we were taking it slowly. We know we missed a beautiful tour and hope to return and try it again!

Quality of Experience
Jardins du Cap Roig has stunning views, smells and sounds.
Guides, Drivers and Staff
The Jardins du Cap Roig are a self-guided tour but still informative.
Transport
Jardins du Cap Roig are easy to drive to.
Barcelona Mediterranean Cooking Class
Barcelona Mediterranean Cooking Class
Barcelona

This proved to be a great, “ chill” activity for the last day of our trip. It was good to walk along The Ramblas on a Thursday morning, as our previous visit there was on a Saturday afternoon ( not recommended!) The guided tour of the Boquera Market, again in the morning, was enjoyable. Our guide explained about different Hans and traditional desserts, suggested where to buy cheese and olive oils…. For the cooking part, we made a seafood paella. We had already made paella in Valencia, but this was a different kind and so the process wasn’t the same. We took away some additional recipes to try at home. The location of the cooking class was in a lovely Barcelona flat above a busy square.

Quality of Experience
Market visit and delicious paella
Food
Delicious tapas and paella!
Guides, Drivers and Staff
Informative, enthusiastic.
Transport
We walked. Meeting point was fairly easy to find.
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on May 22, 2024

Hi Joan, thank you for submitting your review. Even though I only helped arrange a couple of activities and trains I hope my knowledge and suggestions, as well as the support we gave during your in-country adventure, have been useful. Wish you more great adventures in Europe soon! Best regards, Marta

A Memorable Trip
Spain | Apr 8 - Apr 21, 2024

J
Janet G.
Canada | Reviewed on May 17, 2024
Everything about this trip was memorable. Working with Yuri to craft our ideal tour was a pleasant experience. Based on our goals, he made recommendations which we took into consideration and communicated with him by KimKim email and a scheduled phone call. As active seniors with specific ideas of what we wanted to see (we did our homework), the group travel experience of other companies wasn't for us. But because we aren't as young as we used to be, having Yuri's recommendations of hotels,... Read more

Everything about this trip was memorable. Working with Yuri to craft our ideal tour was a pleasant experience. Based on our goals, he made recommendations which we took into consideration and communicated with him by KimKim email and a scheduled phone call. As active seniors with specific ideas of what we wanted to see (we did our homework), the group travel experience of other companies wasn't for us. But because we aren't as young as we used to be, having Yuri's recommendations of hotels, tours and guides gave us extra support on this trip and alleviated stress. We traveled to Madrid, Cordoba, Seville, Ronda and Granada -- Kim Kim arranged flight & train tickets. We really appreciated the driving service between some of our destinations because instead of navigating a rental car, we could relax and enjoy the scenery. We had a glitch but Yuri and the Kim Kim Team solved the problem. Familiarity with WhatsApp and, for Canadian travelers, having a local Esim was essential for us. Through food, art, wine and history tours we learned so much about the Andalusian culture and all guides were so generous with their time and knowledge. We do recommend that if your guide is not meeting you at the hotel, do exchange photos for ease of identification in crowded plazas. Also, in advance of a private tour, discuss what you are seeking to see and learn so that your guide knows more about your goals.

Hotel Reviews
Hotel Madinat
Córdoba

The cab driver dropped us off beside an orange tree and we walked 5 minutes through the narrow cobbled roads to the hotel and it was a wonderful introduction to the ancient neighbourhood. We were greeted with cold drinks and treats and escorted to our light and airy room. All staff were helpful and pleasant. The rooftop view is outstanding and breathtaking by night with a view of the Mesquita. We discovered Bar La Cavea and visited the Museo Arqueologico -- a good place to being your Cordoba experience. Walk the Puente Romano in the evening, visit the Jewish Quarter and the Mesquita, roam the winding passages -- all within walking distance from Madinat. We really enjoyed our 2 night stay.

7 Islas Hotel
Madrid

A great location in Madrid and walking distance to art museums, shopping and El Retiro Park. We enjoyed the hotel's artistic ambience, our quiet and spacious room and the professional and attentive staff. The breakfast room was bright and spacious, with an extensive selection and a barista who makes excellent coffee. Special thanks to Ruben at the concierge desk. Be sure to reserve at Angelita, a short walk away. Thank you 7 Islas!

H10 Corregidor Boutique Hotel
Sevilla

Very attentive concierge staff who deals with a considerable number of travelers but the hotel never feels crowded. A spacious, comfortable lobby area for arriving and departing and a pleasant breakfast area with a varied buffet selection. Our room was clean, quiet and had a coffee pod machine. The hotel bar is open for your late afternoon drink when other establishments are closed for the mid day break. Close walking distance to Alameda de Hercules Plaza , the Hop On, Hop Off Buses, shopping and Setas de Seville (do use your ticket to see by day and by night). Special thanks to Raul.

Hotel Montelirio
Ronda

The view from our Junior Suite was magnificent and we just spent time taking in the beautiful view of the valley and gorge. The 2nd level suite was luxuriously spacious but be aware that the bedroom is in the loft and the washroom is downstairs. The decor speaks of another decade but you are in the old town, so enjoy. Beautiful views from the restaurant (make reservations) and the breakfast room. Walk through the old town and into the gorge before the tours arrive -- so lush after the rainfall with beautiful views and so much birdsong. Be warned -- its a good workout walking back up the pathway. The hotel booked our cab for Cortijo Los Aguilares, a local winery. Highly recommend!

Hotel Casa 1800
Granada

A quiet enclave in an elegant historic building. We were welcomed with a bottle of Cava and appreciated the complimentary tapas from 4:30 to 6 pm in the central courtyard--a nice touch for tired tourists. A simple buffet breakfast with seating in the covered courtyard and some seating in the buffet room. If your room overlooks the courtyard, you do have wooden shutters but you might hear guests returning from their evening and talking loudly in this area. Walking distance to Alhambra and be sure to participate in the River Darro evening stroll where you can view Alhambra towering overhead. Make reservations for La Tabernilla del Darro.

Local specialist:

Months ago, Patricia took the information pro...
Spain | May 9 - May 16, 2024

L
Linda W.
Seattle, WA | Reviewed on May 17, 2024
Months ago, Patricia took the information provided as to the type of places we like to stay, in our case, more on the boutique hotel side and perfectly situated us in several towns and cities. She also made suggestions as to what to see and do while on our Mediterranean drive from the Costa Brava all the way to Marbella on the Costa del Sol. The guides provided were excellent, on time and even provided more than was necessarily required. Aina showed us Montserrat and the beautiful wine... Read more

Months ago, Patricia took the information provided as to the type of places we like to stay, in our case, more on the boutique hotel side and perfectly situated us in several towns and cities. She also made suggestions as to what to see and do while on our Mediterranean drive from the Costa Brava all the way to Marbella on the Costa del Sol. The guides provided were excellent, on time and even provided more than was necessarily required. Aina showed us Montserrat and the beautiful wine country to the northwest of Barcelona. She was personable and knowledgeable; we enjoyed her very much. The same for Daniel in Valencia. That said, the boat ride in Albufera was nothing and would not recommend it; however, the paella experience and time with Daniel was very good, both in Albufera and Valencia. I have already recommended KimKim several times to other travelers. Thank you, we may meet again!

Local specialist: Patricia Marques
Patricia
Patricia Marques
Local specialist in Spain | Replied on May 23, 2024

Dear Linda,
Form the early stages of your trip, it was fun to plan with you a beautiful driving trip around Spain!
I am very please to hear that you loved every single detail of your tour! And I really appreciate your comments about the boat in Albufera, we will take note for future trips.

FABULOUS TWO WEEKS IN SPAIN
Spain | May 1 - May 14, 2024

Marianna
Marianna R.
Chicago, IL | Reviewed on May 15, 2024
WHAT A WONDERFUL TRIP WE HAD TO SPAIN! MARINA PUT TOGETHER A FABULOUS ITINERARY FULL OF TOURS AND CULTURAL EXPERIENCES. WE STARTED IN MADRID AND ENJOYED A WALKING TOUR WITH JAVIER AND ENDED WITH A FOOD AND DRINK TOUR AND LEARNED A LOT ABOUT SPANISH FARE. WE TOOK THE TRAIN TO TOLEDO AND HAD A DELIGHTFUL TOUR WITH MANUEL AND ENDED WITH A YUMMY LUNCH IN A CAVE. WE TOOK THE TRAIN TO GRANADA WHICH WAS A LIVELY TOWN WITH A VERY FESTIVE ATMOSPHERE. WE ENJOYED LOTS OF REMARKABLE TAPAS IN THE... Read more

WHAT A WONDERFUL TRIP WE HAD TO SPAIN! MARINA PUT TOGETHER A FABULOUS ITINERARY FULL OF TOURS AND CULTURAL EXPERIENCES. WE STARTED IN MADRID AND ENJOYED A WALKING TOUR WITH JAVIER AND ENDED WITH A FOOD AND DRINK TOUR AND LEARNED A LOT ABOUT SPANISH FARE. WE TOOK THE TRAIN TO TOLEDO AND HAD A DELIGHTFUL TOUR WITH MANUEL AND ENDED WITH A YUMMY LUNCH IN A CAVE. WE TOOK THE TRAIN TO GRANADA WHICH WAS A LIVELY TOWN WITH A VERY FESTIVE ATMOSPHERE. WE ENJOYED LOTS OF REMARKABLE TAPAS IN THE LOCAL BARS INCLUDING A HIGHLIGHT AT BAR POE. WE HAD A GROUP TOUR OF THE ALHAMBRA- AN ABSOLUTELY STUNNING CASTLE FULL OF HISTORY AND AMAZING ARCHITECTURE. WE ALSO ENJOYED A SMALL, INTIMATE FLAMENCO DANCE PERFORMED IN A CAVE. FROM GRANADA, WE DROVE TO SEVILLE BY WAY OF SEVERAL SMALL TOWNS INCLUDING RONDA, SENTINEL AND ZAHARA, ALL WITH THEIR OWN UNIQUE LANDSCAPES AND INTERESTING SIGHTS. AFTER THREE WONDERFUL DAYS IN SEVILLE TOURING THE CITY, AND ALCAZAR WTIH HELENA, TOURING AND TASTING AT AN OLIVE OIL ESTATE, AND A PAELLA MAKING CLASS WHICH WAS A HIGHLIGHT, WE WERE ABLE TO GET LAST MINUTE TICKETS TO THE CATHEDRAL AND TOURED IT ON OUR OWN. THEN, WE FLEW TO BARCELONA. WE HAD ARRANGED A TOUR OF THE GAUDI MASTERPIECES INCLUDING CASA BATLLO, PARK GUELL, AND THE ULTIMATE, LA FAMILIA SEGRADA- ALL ARE NOT TO MISS WHEN IN BARCELONA! OUR FINAL VENTURE WAS A DRIVE TO THE COAST OF BEGUR. OUR STAY AT THE PARADOR DE AIGLUABAVA WAS AMAZING. WE WERE UPGRADED TO SUITES AND ENJOYED GLORIOUS VIEWS OF THE MEDERERREAN SEA! WE DID A CATAMARAN TOUR ALONG THE COAST AND SAW CASTLES AND BEACHES ALONG THE WAY. OUR BEAUTIFUL ADVENTURE ENDED WITH A DRIVE BACK TO BARCELONA AND A VISIT TO MONTSERRAT! WE PACKED IN A LOT IN TWO WEEKS AND MADE MEMORIES FOR A LIFETIME!

Hotel Reviews
Hotel España Ramblas
Barcelona

THIS WAS OUR ONLY DISAPPOINTMENT OF OUR STAY. TOTALLY ON A DIFFERENT LEVEL THAN ANYWHERE ELSE WE STAYED. MUCH LOWER CLASS. THE STAFF WAS NOT TERRIBLY FRIENDLY AND SOME DIDN'T SPEAK GOOD ENGLISH. THE HOTEL IS DARK AND DREARY. IT IS ESPECIALLY DIFFICULT TO GET READY IN THE BATHROOMS AND APPLY MAKE UP AS THE LIGHTING IS TERRIBLE. THE LIGHTING IS TERRIBLE THROUGHOUT THE HOTEL. THE ELEVATORS SEEMED TO BE IN POOR CONDITION. THE BREAKFAST WAS LIMITED WITH STALE PASTRIES AND FEW CHOICES. THE AREA THE HOTEL WAS LOCATED WAS NOT THE SAFEST FEELING. I"M GLAD WE ONLY HAD 2 NIGHTS THERE, BUT REGRET THAT WE WERE BOOKED HERE AT ALL. IT WAS A REAL DISAPPOINTMENT AND I WOULD NOT RECOMMEND KIMKIM PLACE THEIR CLIENTS IN THIS HOTEL IN THE FUTURE. MUCH LOWER CLASS THAN THE H10'S OR PARADORE DE AIGLUBAVA.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
MOLD IN THE SHOWER ALONG THE CALKING ALONG THE FLOOR. ROOM WAS DARK AND QUIET, HOWEVER
Sallés Hotel Ciutat del Prat
El Prat de Llobregat

I HAD LOW EXPECTATIONS BECAUSE I HAD TOLD MARINA WE COULD SAVE $$ ON THE AIRPORT HOTEL NIGHT, BUT THIS HOTEL EXCEEDED MY EXPECTATIONS. IT WAS LOVELY. LIGHT AND BRIGHT WITH A VERY HELPFUL, FRIENDLY STAFF. BREAKFAST WAS FRESH AND DELICIOUS. ROOMS WERE BRIGHT, CLEAN, AND COMFORTABLE. WOULD RECOMMEND. THE LOCATION WAS A BIT SKETCHY BUT WE DIDN'T LEAVE THE HOTEL ONCE WE CHECKED IN AND FELT SAFE AND FINE THERE.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Visit of Madrid:  History, Culture & Architecture of the Capital of Spain
Guided Visit of Madrid: History, Culture & Architecture of the Capital of Spain
Madrid

JAVIER WAS GREAT. ENJOYED HIS TOUR. MAYBE WE COULD HAVE SEEN EVEN MORE IF WE HAD GOTTEN ON THE METRO AND VISITED MORE AREAS THAN JUST WHAT WAS WALKABLE

Quality of Experience
Guides, Drivers and Staff
Tapas Culinary Experience
Tapas Culinary Experience
Madrid

THIS WAS A HIGHLIGHT. FULL OF FUN, LAUGHTER, GREAT FOOD AND BEVERAGES! HIGHLY RECOMMEND. BUT.....BE SURE TO TELL YOUR CLIENTS THE PROPER START TIME! WE WERE TOLD 6PM AND WERE THERE PROMPTLY AT 6 AND NO ONE WAS THERE. TURNS OUT, IT DOESN'T START UNTIL 6:30.

Quality of Experience
Food
EXCELLENT
Guides, Drivers and Staff
Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid
Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid
Madrid

GREAT EXPERIENCE

Quality of Experience
Guides, Drivers and Staff
Transport
Visit an Andalusian Olive Oil Estate
Visit an Andalusian Olive Oil Estate
Seville

ANOTHER HIGHLIGHT OF THE TRIP. SARA WAS GREAT! ESTATE WAS BEAUTIFUL. REALLY ENJOYED THE TOUR AND TASTING

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada

ALHAMBRA WAS VERY CROWDED AND HARD TO GET A LOT OUT OF A GROUP TOUR. ANTONIO WAS THE GUIDE AND WAS VERY INFORMATIVE, BUT IT WAS HARD TO KEEP UP WITH HIM AND ALL HIS KNOWLEDGE IN THE GROUP SETTING. WOULD HAVE BEEN BETTER TO HAVE HAD A PRIVATE TOUR.

Quality of Experience
Guides, Drivers and Staff
Transport
Flamenco Show in a Sacromonte Cave
Flamenco Show in a Sacromonte Cave
Granada

GREAT SHOW. HOWEVER, THERE WAS NO INTRODUCTION AS TO WHAT WE WERE ABOUT TO SEE. AND NO EXPLANATION. WE ENJOYED IT BUT WOULD HAVE LIKED SOME EXPLANATION. WE ALSO THOUGHT IT WAS GOING TO BE A LARGE, STAGE PRODUCTION. HAD NO IDEA IT WAS A VERY SMALL INTIMATE AFFAIR WITH 3 DANCERS AND TWO SINGERS.

Quality of Experience
Guides, Drivers and Staff
Private Guided Visit of Seville
Private Guided Visit of Seville
Seville

HELENA WAS VERY KNOWLEDGEABLE AND HAD LOTS OF INFORMATION TO SHARE. SHE DIDN'T PICK UP ON OUR QUEUS THAT WE WERE TIRED AND NEEDED A BREAK, OR TO EVEN CUT THE TOUR A BIT SHORT. `

Quality of Experience
Guides, Drivers and Staff
Traditional Andalusian Market Visit & Cooking Class
Traditional Andalusian Market Visit & Cooking Class
Seville

ANOTHER HIGHLIGHT OF THE TRIP!! WOULDN'T CHANGE A THING! LOVED IT!!

Quality of Experience
Food
DELICIOUS PAELLA, SOUP AND SPINACH/CHICKPEAS DISH
Guides, Drivers and Staff
Catamaran Sailing along the Costa Brava
Catamaran Sailing along the Costa Brava
Spain

THIS WAS FINE BUT NOT GREAT. THE AREA WHERE YOU START THE TOUR WAS A BIT DINGY AND CROWDED. THE STAFF ON THE BOAT DID A GREAT JOB. IT'S NOT A HIGH CLASS EXPERIENCE. THERE WERE LOTS OF YOUNG KIDS ON BOARD. THE FOOD SERVED WAS FINE. NOTHING GREAT.

Quality of Experience
Food
Private Tour of Barcelona & La Sagrada Familia
Private Tour of Barcelona & La Sagrada Familia
Barcelona

WE ARRANGED THIS FOR OURSELVES AND THOROUGHLY ENJOYED THE DAY

Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Jun 05, 2024

Hi Marianna, thank you so much for taking the time to write your trip review. I am glad to hear you enjoyed your trip and had a great time discovering so many places around Spain and its culinary scene. I will share with all the team your kind words🤩 I am sorry to hear about your experience in your hotel in Barcelona, we have worked for several years with this hotel and had good reviews, I will pass on your comments, thank you for letting me know. Hope you created wonderful memories during your journey. I wish you all the best and hopefully, we keep in touch for your next adventure🥰 Marina

So glad I happened upon their website
Spain | May 2 - May 12, 2024

V
Valerie I.
Chicago, IL | Reviewed on May 14, 2024
And I just happened upon the website when I was planning my trip. So glad I did. Rita was patient with our groups needs to figure out what we wanted and flexible I modifying the trip to make it what we wanted. She was available through the trip site early Sat. morning when out airline told use we needed to be at the airport 4 instead of 2 hrs before our flight home departed. All our small group and private guides (Brias, - tapas; Miguel Barcelona/Familia Sagrada; Geza Madrid; Manuel Toledo;... Read more

And I just happened upon the website when I was planning my trip. So glad I did. Rita was patient with our groups needs to figure out what we wanted and flexible I modifying the trip to make it what we wanted. She was available through the trip site early Sat. morning when out airline told use we needed to be at the airport 4 instead of 2 hrs before our flight home departed. All our small group and private guides (Brias, - tapas; Miguel Barcelona/Familia Sagrada; Geza Madrid; Manuel Toledo; Virginia Granada and Alhambra; and Carolina Sevilla) were first rate except for Alexis our guide to Girona. Alexis was very entertaining, but not very informative. Ran by the Jewish quarter ....which essentially was a museum, closed on Saturday without any information on the history of them at this location. No introductions with others in the group and it was also a multilingual group, which made the tour a bit more difficult. Accommodations were nice and as expected and staff in all of the places were always willing to help out. Some of the links in the trip planner either didn't work or lead to places that were closed. Would suggest checking them before adding them to the planner. Perhaps some suggestion that anything the required tickets (most cathedrals or other activities ) need to be obtained prior to arrival. It would make the traveler more careful on planing their "free time". Overall a very enjoyable trip.

Activity Reviews
Day trip to Medieval Girona and Costa Brava
Day trip to Medieval Girona and Costa Brava
Barcelona

This was a multilingual tour group which made communication with all participants a bit more difficult. Aleix is an excellent driver as he reminded us several times. He was amicable and entertaining, not very informative about the areas we visited. Girona felt rushed with 1/2 hour of free time to try and find our way back to anything we wished to visit. Including entrance to the cathedral would have been nice. Costa Brava is a beautiful area, better reserved for folks who would like to spend a day at the beach.

Quality of Experience
Guides, Drivers and Staff
Driving was fine. Guide could have been more informative
Transport
Traditional Andalusian Market Visit & Cooking Class
Traditional Andalusian Market Visit & Cooking Class
Seville

I really had fun with this activity. The market tour was brief, but informative. Class participation was just right. We enjoyed meeting new people and getting tips on how to make our meal. Enjoying the meal was the best part. Would do again

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on May 20, 2024

Hi Valerie, thank you very much for taking the time to submit your trip review. I am pleased to hear you had a great time in Spain and I will pass along your kind words to all the team and our local guides.
I hope to work together again for your future trips to Europe. Thank you for choosing Espíritu Travel!! I wish you all the best, Rita 🥰

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