The Springs Resort & Spa at Arenal, Arenal/La Fortuna

First class service and accommodations, with unbelievably helpful and professional staff. Nothing but smiles all day every day and a willingness to make the vacation and hotel stay comfortable and wonderful. The hotel is beautiful, secluded, exclusive and enormous (when also considering the club rio aspect). The pools and hot springs are incredible as is the children’s game room and niceties like a helpful essentials type store and free laundry accommodations. The food wasn’t what we hoped for - it was not terrible by any means - but just not up to the expectations given the VERY high price. The sushi was good and the restaurant down near club rio activities was quite good but that’s about it. The morning buffet was very mediocre and we made sure to leave the hotel for breakfast after trying it twice. The hotel pizza and non sushi dinner options were not enjoyable either. Again, not horrendous just not what we’d expect given all the other incredible aspects of the hotel and the cost of course. We will certainly return, we just know we will mostly eat downtown in La Fortuna. Otherwise, absolutely wonderful in every way

This hotel was a highlight of our trip. Very family friendly and a lot of on-site experiences.

Estevan is the best!
Service is the best I have ever had
Most beautiful propery!

Fantastic property. Would have loved to stay here longer as they are a semi all inclusive resort and pur guide had us booked on a tour outside the resort for an entire day. Definitely need 3-4 days here!

wish we could have stayed here longer. I would move in permanently if I could haha
Sprawling property with tons of resort exclusive activities
mom and baby sloth sighting as well as toucans seen on property
great view
good food (expensive)
clean
no bugs (they spray twice per month for mosquitoes etc!)
No need to leave the resort for anything. You will be comfortable and well taken care of here!

Top notch hotel set up in a gorgeous park. Everything is superb including different restaurants. But pricy.

Wonderful views and rooms are beautiful. Staff were very helpful and friendly.

Worth the splurge! The staff was amazing - don't miss the welcome tour. The grounds are amazing. Rooms were lovely and the breakfast buffet was so good. The views are crazy beautiful. We wish we would have stayed here longer.

Just do it!!! It's everything that you hope it will be and more. The staff are so friendly and helpful. The restaurants are pretty darned good. The amenities are awesome. The rooms are spectacular and the beds are SO comfy. The hot springs near the hotel are wonderful, but be sure to go down to the Adventure Center to explore the hot springs down below which are scattered throughout the rainforest. So relaxing! Be sure to reserve a full day just to explore and enjoy the hotel with no other tours/activities planned. You need it!

Definitely a must-visit hotel. Extremely high-quality service. Many of the staff would call us by name despite us only being there 3 days. The hot springs were terrific - definitely try the ones down in Club Rio. They are surrounded by the rainforest and much more natural than the ones by the hotel. Our kids loved Club Rio, especially the rock climbing. We also all loved the entertainment room - our teenagers would happily go here to play some PS5 or other games while my wife and I could get some peace and quiet ourselves. You could spend a week here easily and not do everything they have available.