Kimkim Trip Reviews

A Memorable Winter Getaway to Greece: A Vegetarian Family's Delight

Our family of four recently embarked on an unforgettable 10-day winter vacation to Greece, and we couldn’t be happier with the experience. As vegetarians, we were thrilled with the diverse and delicious food options throughout our trip.

Traveling During Winter:
Visiting Greece in the off-season was a fantastic choice. While the weather was chilly with occasional rain, the festive atmosphere of Christmas made up for it. The lack of tourist crowds allowed us to explore iconic sites and picturesque towns at a relaxed pace. Some shops were closed, but this added to the charm of discovering hidden local gems.

Hotel Highlights:

Bohemian Suites, Athens: This boutique hotel was brimming with historical charm. Its central location made it easy to access local sights and restaurants, and the personalized service was exceptional.

Daydream Suites, Santorini: The name says it all! Luxurious and boasting a view that will forever be etched in our minds, this was a true highlight of the trip.

Dom Boutique, Heraklion: A comfortable stay with great accessibility to the city square. It struck a perfect balance between convenience and charm.

Casa Delfino, Chania: A luxurious hotel steeped in history and located right in the heart of the old town. The ambiance was unmatched, and the service impeccable.

All hotels served delightful breakfasts, tailored to our vegetarian preferences, setting the tone for each day.

Tours and Activities:
The guided tours were well-organized and insightful.

In Athens, the mythology tour was interesting but didn’t include the museum visit, something we realized later. Private museum tours are a must for a richer experience.

The private tour of Delphi was a standout, and having a knowledgeable guide elevated the visit significantly.

Our journey from Heraklion to Chania with Joanna was extraordinary. She is a treasure trove of historical knowledge and made the drive enjoyable with fascinating stories and insights. Crete’s hospitality, especially from its locals, left a lasting impression on us.

Travel Planning:
Angela from Kimkim deserves special mention for her meticulous planning. Every detail of our itinerary was thoughtfully crafted, including historical and cultural tours, transit arrangements, restaurant reservations, and free time for leisure. Her precision ensured our trip ran seamlessly, earning her our highest recommendation.

Overall Experience:
Greece in winter exceeded our expectations. The combination of festive vibes, historical wonders, luxurious accommodations, exceptional local cuisine, and heartfelt hospitality made this trip one for the books. Our overall rating: 4.7/5.0. Highly recommended for anyone looking to explore Greece off-season!

We had an amazing trip to Chile (Santiago , Atacama and Patagonia area) this December. Fransisco had organized our trip very well. He was very good in communicating with us right from the start and keeping us informed about our trip including a detailed packing list. Our local specialist Angel was super nice and very helpful. Same with Jose who was our local specialist at Puerto Natales.
The trips was very well organized and timed. We had an amazing trip. I would definitely travel with them again. Thank you very much!!
I would also like to mention that I do like the KimKim platform for communication and information about the trip.
Thank you again!

Hotel Reviews

Hostal Los Pinos

Puerto Natales

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Alma Sur

Punta Arenas

Authenticity & Character

Location

Staff

Cleanliness & Comfort

45 by Director

Santiago

Very friendly and helpful staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel La Casa de Don Tomás

San Pedro de Atacama

Authenticity & Character

Very aesthetic local decor.

Location

Walking distance to all great restaurants and shopping on the Main Street.

Staff

Super polite and friendly

Cleanliness & Comfort

Activity Reviews

Magdalena Island - Penguin Encounter Half Day Tour

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

FD Tatio Geysers and Machuca

San Pedro de Atacama

Amazing experience to the geysers and the natural wildlife in the area.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Full Day Trip- Red Rocks, Lagunas Altiplánicas & Atacama Salt Flats

San Pedro de Atacama

Quality of Experience

Guides, Drivers and Staff

Great guide.

Transport

Afternoon Visit to "Valle de La luna "

Chile

One of the best tours. The guide was very enthusiastic and had lots of information. Played Star Wars music as we entered the park 😂 snacks and piano sour at the end of the tour was amazing too.

Quality of Experience

Guides, Drivers and Staff

Super nice

Transport

Tour to Cajón del Maipo: Excursion to Embalse El Yeso from Santiago

Chile

The guide was not helpful at all. He told us he will pick us up 6:10am and he will wait 15 mins as per his company policy, that should be 6:25am. He arrived 10 mins early and left early. We came down 6:20am and he left with out us and refused to come back. He left at 6:18am!!

Quality of Experience

I

Guides, Drivers and Staff

Transport

Panoramic Santiago City Tour

Santiago

Great guide Ignacio and his driver. Had a great tour.

Mar was able to tailor make a vacation experience for us. While weather did impact some of the planned activities and transportation, Rufo and the team were so helpful in contacting missed tours and hotels. They were all an absolute pleasure to work with. Highly recommend the dog sledding tour in Tromso, as it was the highlight of our trip. Mar had made the recommendation to take the cable car up to view fireworks for New Year’s Eve and it was magical with the added bonus of the northern lights.

Hotel Reviews

Radisson Blu Airport Hotel, Oslo Gardemoen

Gardemoen

Great location especially for a morning flight out of Oslo. Don’t miss the breakfast. Lots of options and was super yummy.

Authenticity & Character

Beautiful.

Location

Easy to get to. Easy to access the airport

Staff

Super friendly staff

Cleanliness & Comfort

Clean rooms with comfortable beds

Clarion Collection Hotel Aurora

Tromsø

The room was nice and big. It could use some updates. The bathroom was a little grungy with stains on the tile and smelled like a gas station bathroom.

Authenticity & Character

Location

It was easy to get around the city

Staff

The front desk staff was friendly. The dining staff was great.

Cleanliness & Comfort

Thon hotel Nidaros

Trondheim

It was good for a night. Location was nice. The breakfast was good

Authenticity & Character

Bohemian chic

Location

Staff

Cleanliness & Comfort

Karl Johan Hotel

Oslo

We loved our stay here. It was clean with comfortable beds. The location was great for exploring the city and the Christmas markets. The breakfast was delicious- one of favorites out of our trip. Will definitely stay again!!

Authenticity & Character

Loved the little touches and charm

Location

Staff

Super friendly and had great recommendations. They are happy to assist with explaining public transport.

Cleanliness & Comfort

The beds are super comfortable

Activity Reviews

Fjellheisen Cable Car Ticket

Tromsø

Great views! The northern lights were beautiful and we could see fireworks all over the city for New Year’s Eve. It was crowded.

Quality of Experience

Guides, Drivers and Staff

Transport

Kvaløya Husky Sledding Excursion

Tromsø

This was so much fun and the staff gave so much information about the dogs. They take such care and the dogs are so well taken care of. The area is stunning with great views along the way.

Quality of Experience

Scarlet and Tom were friendly, knowledgeable and helpful. It was fun!

Food

Guides, Drivers and Staff

The whole crew is wonderful! Juan was the guide for our sled and explained how it worked. He knew all the dogs and answered every question. My husband and older daughter completed the self drive and had excellent instructions.

Transport

Reindeer Feeding & Northern Lights Experience

Tromsø

Loved the guides and the camp was beautiful. They were able to answer questions and were very knowledgeable, we learned a lot! Loved feeding and being up close to the reindeer.

Quality of Experience

Food

It was a simple but delicious meal.

Guides, Drivers and Staff

Transport

Ice Gallery Experience

Tromsø

It was smaller than expected but it was amazing to see the different ice sculptures. The drinks were delicious. Great way to spend a short time.

Quality of Experience

Guides, Drivers and Staff

Oslofjord Dinner Cruise

Oslo

The food was excellent. The cruise was fun and beautiful.

Quality of Experience

Food

The holiday menu was beautifully done

Guides, Drivers and Staff

Transport

Amazing trip to such a gorgeous country. I cannot say enough about how wonderful our entire trip was. We traveled with a 5 year old, 10 year old and 14 year old. Frpm the moment our flight arrived into Brazil, we were greated at the airport with friendly staff who made us feel safe and comfortable. We traveled to Rio de Janeiro, Foz, Manaus and the Amazon Rainforest. Sara was amazing at customizing an once in a lifetime vacation for my family that allowed us to see the most amazing sites of Brazil from Christ the Redeemer to the Iguazu Falls and topped off by a unique stay at a 5 star ecolodge lodge in the Amazon Rainforest. I greatly appreciate how Sara was able to customize our travel requests so that we were able to accomplish all the activites that our hearts desired. She worked hard to coordinate and customize our hotel requests and made sure our travel was as seamless as possible. Our tour guides spoke English and were very patient with our whole family . Jess was such a sweet, caring and flexible tour guide. My children greatly enjoyed her througout the tour and we loved listening to her own music. In the Amazon, Nelson was such an amazing guide, he made sure we all were able to see and experience the wonders of the beautiful Amazon rainforest from hiking and learning about the wonders of the forest to piranha fishing and to caimen spotting and petting. I cannot say enough amazing things about how much we appreiate your travel team. We had a large gap in the ages of our children and a ton of dietary restrictions (Celiac (gluten free), Tree Nut allergy, a vegetarian and two meat-eaters) and our trip from the start to the end was perfect. My daughter even found two fully Gluten Free restaurants in Brazil that are her new favorites.

Thank you Kim Kim travel for such an amazing adventure....till next time

It is hard to put this amazing trio into words ! It is always a bit worrying planning a trip to a new destination , not knowing different locations , “ things to do” and of course the logistics of making this all happen. KimKim planned a perfect trip for our family of 12 ranging in ages from 15-82! Our days were filled with adventures including hiking , kayaking , zip lining, hanging bridges , exploring nature and wildlife, enjoying sunsets and the warm ocean. Everything was planned so perfectly. Serendipity guides and drivers were FANTASTIC ! They were always prompt , waited patiently for us as we often took longer on our daily adventures , never rushed us , went above and beyond in retrieving an item left behind at a hotel and driving it to us 3 hours away !!!! Their guides were knowledgeable, humorous and patient. One driver spotted 4 different sloths along our drive and pulled over every time for us to take pictures ! Kim Kim and Serendipity was so responsive to any of our needs. Their drivers even drove us to the grocery store so we could buy an anniversary cake , then to a restaurant that was recommended and spoke with the staff to arrange to have the cake brought out at the end of the meal as a big surprise. We made so many memories on this trip and to have 12 people happy over 10 days and EVERYTHING run so smoothly was priceless !!! Thank you !!!

Hotel Review

Arenal Paraíso Resort, Spa & Hot Springs

La Fortuna

The all you can eat breakfast was incredible!!! We loved the warm spring hot tubs !!

Location

Activity Reviews

Ocean Kayaking Adventure

Manuel Antonio

This was one of the highlights of our trip. We paddled a double kayak across the ocean ( it was a long way :) and then snorkeled or relaxed on the beach before paddling back. It was such a beautiful experience. Everyone made it from ages 15-82 !!!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Manuel Antonio National Park Guided Nature Hike

Manuel Antonio

This guided tour eas like going on a tree sure hunt without having to hunt ! The guides found / spotted all these amazing animals and insects big and small and we viewed them through their telescopes ! They even took pictures with our phone through their lens of the telescope so we have amazing pictures ! The guides found was so enthusiastic when animals were spotted and that enthusiasm transmitted right to us.

Quality of Experience

O

Guides, Drivers and Staff

Transport

Sky Tram, Ziplines & Sky Walk Adventure

Arenal/La Fortuna

The bad news is I can never go zip lining anywhere else because I just experienced the BEST and MOST AMAZING ZIPLING ever !!! Anyone who is going to Cosya Rico has to zip line here ! There were 11 in our group and I loved how we were able to stay together and watch everyone in our group take off and land. The staff was incredible , they handled all the equipment, all you had to do was enjoy the ride !!!!!

Quality of Experience

Guides, Drivers and Staff

Fun and humorous ! Good looking too

Transport

Amazing!

Justine was a pleasure to work with. She helped to set up a well organized and balanced itinerary with everything we were looking for.

She recommended a B&B that we never would have found on our own and was possibly the highlight of the trip.

Very attentive and thoughtful planning by Margoth, Felipe, and Sebastian. Our guides, drivers, recommended hotels and experiences were top notch!

Emma did an absolutely amazing job planning and organizing our trip to explore the magic of the holiday season in Cologne, Brussels, Ghent, and Bruges! She was extremely helpful and attentive, from our first messages trying to figure out what we wanted to do and where we wanted to go, right up until the days before our trip when she provided suggestions for helpful phone apps and other details, big and small. Emma answered every question we had promptly and thoroughly, and she patiently made numerous changes and "tweaks" so we could shape a trip together that met our particular needs and wishes. Upon arriving at our first hotel, we had a welcome packet waiting for us with our train tickets, city cards, and other helpful information, well-organized and labeled. When we had a question during the first day of the trip, we received a response immediately, and were very impressed. We would use kimkim again for our vacation planning in a heartbeat. Emma truly went above and beyond to create a magical Christmastime adventure for us, and we are so grateful for her! Anyone who works with Emma to plan their trip is in excellent hands.

Our overall experience with KimKim while in Medellin/Cartagena was fantastic as we were taken care of from the moment we landed until the moment we left. Our guides and drivers were all welcoming and knowledgeable, if given the opportunity to recommend an activity from our trip we highly recommend the flower farm and coffee farm tours.

Michael - our KimKim contact was excellent. Great advice, responsive and helpful.

Fabulous taste of Chile! Well planned destinations for a variety of sights and everything was super smooth. All the guides and activities were fantastic and prefect for our family. Great trip!

Hotel Reviews

Hotel Cabaña Del Lago Puerto Varas

Puerto Varas

Dated look and feel, but fabulous location and views!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Eco Boutique Bidasoa

Santiago

Great city hotel and the outdoor dining area and little pool is like an oasis!! Beautiful!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel NOI Casa Atacama

San Pedro de Atacama

Small, lovely boutique hotel that has absolutely everything and really honors the desert in its furnishings and design. Just beautiful! And fabulous service! Loved it and will stay there again when back in San Pedro!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Half Day Kayaking in Llanquihue Lake

Puerto Varas

Kayaking around Isla Loreley and into the lagoon behind it was spectacular!! Gorgeous!

Quality of Experience

Guides, Drivers and Staff

Guide was friendly and great, but didn’t have much to say. It was a super simple there and back kayak tour, we didn’t even really need a guide.

Transport

Great except for the early arrival that threw us off.

Laguna Cejar, Ojos del Salar y Laguna Tebiquinche

Chile

Sooooo cool floating in the saltwater lagoon!! And what a snack spread afterward! Wowza!

Quality of Experience

Guides, Drivers and Staff

Transport

Waterfalls & Cactus Private Trek

Chile

Beautiful hiking in a desert oasis with cacti and waterfalls and donkeys!

Quality of Experience

Guides, Drivers and Staff

Transport

Astronomical Tour - Atacama Desert

San Pedro de Atacama

Sooooo cool!!! Super knowledgeable star guide with two high tech scopes for everyone’s viewing. Professional photog included with the night sky behind you! And a lovely snack spread to boot.

Quality of Experience

Guides, Drivers and Staff

Transport

Santiago City Tour

Santiago

Quality of Experience

Guides, Drivers and Staff

Transport

I had no idea where to begin for this trip, but our teams from kimkim and Serendipity Adventures had us covered! Elena, Nancy and Wilman helped plan and coordinate things I didn’t even know I wanted to do. They gave us itinerary options so we could choose what was best for us. They were available for questions and even checked in regularly on our trip. They did an amazing job and we had the best adventures!

Hotel Reviews

Hotel Eco Arenal

Fortuna

This hotel was in a private garden setting. The room had everything you need. The staff was very nice and the breakfast buffet was delicious. It was very close to La Fortuna, but quiet enough to be relaxing. The grounds were kept well and the pool area was clean and inviting.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tabulia Tree

Manuel Antonio

The hotel room was very basic but we were not spending much time there. The gardens were beautiful. The wildlife while eating our meals kept us entertained! The pool was clean and enjoyable. The staff were so friendly and accommodating. We enjoyed our time there.

Authenticity & Character

The layout of the rooms within the gardens.

Location

Very pretty setting.

Staff

The staff were friendly and accommodating.

Cleanliness & Comfort

The room was very basic with limited supplies. Even the toilet paper was portioned out.

Activity Reviews

Whitewater Rafting on the Balsa River

Arenal/La Fortuna

I’ve never done this before, but it was exhilarating! Our guide was experienced and gave great instructions. He also made it so much fun with his humor and enthusiasm.

Quality of Experience

Food

Guides, Drivers and Staff

Momo was the best!

Transport

Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano

Arenal/La Fortuna

It was pouring most of this trip, but our guide, Chris, made it work. We had an amazing experience and learned so much. Don’t skip this!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Catamaran Tour with Meal

Costa Rica

This was a lot of fun and it was all due to the staffs’ attitude. It was rainy and people were glum, but they got everyone up and going. The food was good, too.

Quality of Experience

Guides, Drivers and Staff

Transport

Manuel Antonio National Park Guided Nature Hike

Manuel Antonio

Don’t skip this.

Quality of Experience

Guides, Drivers and Staff

Transport

We loved our trip to Norway! The highlight for us was seeing the Northern Lights on our minibus chase with Chasing Lights out of Tromso, with our guide Mickey and driver Ahmed. Despite the weather cancelling some of our activities, we still had a fantastic trip. Since our trip was over the Christmas holidays, we utilized the KimKim emergency whatsapp line several times for communication, which was very helpful! It was also great to have help processing refunds for tours and that were cancelled.

Activity Review

Northern Lights Hunt by Minibus with Photographer & Campfire Dinner

Tromsø

Seeing the Northern Lights on this tour was the main highlight of our trip. Our guide and driver were fantastic, and the provided suits kept us warm! However, keep in mind that since the point of this activity is to view the lights, if it's a good night anticipate not having a campfire or dinner until late (for us, ~10pm) because you will be enjoying the northern lights!

Quality of Experience

Food

The provided dinner for this activity was a choice between two "expedition meals" aka dehydrated backpacking meals -- I chose the vegan red curry and it was delicious! However I would make sure future guests know to expect this and that the meal may be very late depending on the lights that night. But the warm currant juice and cookies around the fire it was a cozy end to the night.

Guides, Drivers and Staff

Transport

Both Wanessa and Bruno were incredibly generous and friendly people. They cared if we were enjoying the tour and always checked to see if we needed more time at the different locations. They advised about places to eat and looked after our wellbeing at all times. Communicating in English was easy with them. Bruno went above and beyond to give us the best experience touring Rio de Janeiro - Brasil. He helped us with different issues a few times.

Activity Reviews

Visit to the Botanical Gardens & Santa Teresa

Rio de Janeiro

Quality of Experience

Guides, Drivers and Staff

Transport

Carioca Lifestyle and Carnival Culture (by Public Transport)

Rio de Janeiro

Quality of Experience

Guides, Drivers and Staff

Transport

LuzMa was very attentive to checking on us during the trip.
Iber was our guide for the Chichen Itza, Vallodolid and cenote excursion. He was super knowledgeable and friendly.
Our guide at Tulum, Adrian, was very well-spoken and charismatic.
The family-run business, Lina's Kitchen was an amazing experience. Felix was a great tequila mixologist and distiller.
Memo at Rio Secreto was fun and ensured everyone's safety.
The staff at The Fives was outstanding! The food was amazing everywhere we ate on the grounds.

Hotel Reviews

The Fives Beach Hotel & Residences

Playa del Carmen

ALL staff was friendly and helpful.

Authenticity & Character

It was definitely for tourists, but it was relaxing and fun to be spoiled a little.

Location

On the beach!

Staff

Cleanliness & Comfort

Copal Tulum Hotel

The room was like an apartment, but there were no coffee filters, dish towels or soap to wash our dishes.

Authenticity & Character

Location

Walking anywhere had us going through some questionable neighborhoods.

Staff

Cleanliness & Comfort

The breakfast at the restaurant was great. Cocktails are expensive at the bar.

Activity Reviews

Discovering a wonder of the world: Chichén Itzá, cenote and Valladolid

Tulum

It was not too crowded or hot.

Quality of Experience

Guides, Drivers and Staff

Transport

Dining recommendations in Tulum

Tulum

It was a little vague, addresses would be helpful. The front desk at our hotel was helpful though.

Quality of Experience

Visit the archaeological site of Tulum

Mexico

Adrian was a great guide. His ending was rather abrupt, so we weren't sure if we were supposed to tip him or not...

Quality of Experience

Guides, Drivers and Staff

Transport

Río Secreto Privilege: The Mayan Underworld

Mexico

It was a major tourist attraction. While it did not seem very intimate at first, once we broke off into our small group, the guide Memo made the experience.

Quality of Experience

Food

lots of options

Guides, Drivers and Staff

Transport

Discover the Art of Cooking and the Enchantment of Mezcal in Tulum

Mexico

Miriam and Orlando were so kind and helpful. They work well as a team and made us feel like part of the family.

Quality of Experience

Food

We cannot wait to try the recipes at home!

Guides, Drivers and Staff

Transport

Our driver waited for us without issue when our tasting ran a little long.

We had a great experience with KimKim. From planning to the communication during travel, we were impressed with the level of support. It made our trip enjoyable and stress-free, especially for a family with kids.

We especially loved the cooking class with Cristina, fishing in the mangroves, tubing, and the Minca waterfall. Our hotels were great as well. And all of the food recommendations were amazing.

As far as our private guides, Ana was great with the kids and gave an informative tour of the walled city. She shared helpful background about her own experiences as well.

Jorge helped us understand a lot about the culture in the northern Caribbean region. Above all, the Indigenous aspect really stands out—it’s something that speaks volumes about this country with so much diversity.

We will likely use KimKim again.

Hotel Reviews

Ermita, Cartagena, a Tribute Portfolio Hotel

El Cabrero, Cartagena

Our original room had holes in the door and was extremely small for 4 people plus bags. Blinds were beat up and hallways were a little dirty.

Authenticity & Character

Location

Very close to walled city

Staff

When we moved rooms they and handled it professionally and took care of our belongings

Cleanliness & Comfort

Rooms were not in great shape

Marriott Resort Playa Dormida

Santa Marta

Amazing hotel all around! Had everything we needed and more

Authenticity & Character

Architecture was Owen but decorations were very Colombian. We appreciated seeing the indigenous accents in the lobby.

Location

Close to the airport but it turned out to be cool to see the airplanes take off. We took a cab to the central part of the city and it was a little far but we didn’t mind much.

Staff

everyone was great. Kids staff were kind and helpful, bag folks helped us when we had to store things for the day, spa got my husband in last minute.

Cleanliness & Comfort

View and jacuzzi were amazing. Two bathrooms were really nice for 4 people. We were in awe of the view. Most amazing room we’ve ever stayed in.

Nacar Hotel Cartagena, Curio Collection by Hilton

Cartagena

Amazing location, charm and very comfortable rooms. Perfect for our family. Pool and rooftop restaurant were also lovely.

Authenticity & Character

We loved how it blended into the old city feel but had modern rooms. Beautiful lobby.

Location

so close to all the beauty and action of the walled city, great restaurants

Staff

They were so helpful with our bags, getting taxis, answering questions and fixing our key when it stopped working

Cleanliness & Comfort

AC was the best in all of Columbia, shower was great. Perfect layout .

Kokkos Beach | Condo Hotel

Santa Marta

Good layout, close to entrance to the park. Good food and very charming.

Authenticity & Character

Location

Close to Tayrona

Staff

They helped us with laundry and ordering our meals

Cleanliness & Comfort

Weird smell coming from one of the upstairs bathrooms bothered me, power went on and off frequently

Sofitel Baru Calablanca

Cartagena

Authenticity & Character

Loved the contrast between modern and traditional architecture, wishing tree a cute touch

Location

Beautiful location, water was clear, boat ride was easy

Staff

Cleanliness & Comfort

Activity Reviews

Walking tour Cartagena and short Fruit Tasting

Cartagena

Great to understand the difference neighborhoods inside the walled city, the history of Cartagena, and the details like door knocker symbolism. It was hot, but enjoyable. Ana tried to make it kid friendly. The fruit tasting was fun, but it was too much to eat.

Quality of Experience

Guides, Drivers and Staff

Transport

Day at Baru (Hotel Sofitel Calablanca)

Isla Barú

Multiple pools to choose from, all with ocean views. Loved the restaurant options near the beach, wishing tree was cute activity and beautiful at night. We didn’t love the main Calablanca restaurant but Bahia was amazing.

Quality of Experience

Guides, Drivers and Staff

Transport

Arrival to Baru (Hotel Sofitel Calablanca)

Isla Barú

Quality of Experience

Guides, Drivers and Staff

Transport

Mangrove Tour with Local Fisherman

Cartagena

Peaceful and informative, plus vey hands on and fun.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Cooking Class and Lunch

Cartagena

We loved Cristina, she was so good with the kids and the food was incredible. She spent so much time getting to know us and Shari g her life experience.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

My wife and our boys had an incredible trip to Namibia, South Africa, Zimbabwe, and Botswana. Despite planning our trip last-minute, Bianca, our Kimkim local specialist, expertly put together an amazing itinerary. Every detail was flawlessly executed, from airport pickups to safaris and hotel accommodations. All the local tour operators and guides Bianca selected were exceptional. A huge shoutout to Makumu Private Game Lodge – with special thanks to guide Ruann and tracker NY.

We had a great time despite the terrible weather. Difficult driving conditions (we rented a car) added to the adventure! We did not get to do everything on the itinerary, either because of time, weather, or we just decided to pass on a couple of things. Do not miss the Freidheimar tomato farm. The tomato soup and breads are the best.

Blue Lagoon was a great way to start the trip. Ice cave tour was amazing. Thingvellir is incredible from an historic and geological perspective.

We are talking about going back for 3-4 days in Spring or Summer just to stay in Reykjavik and maybe do some days trips from there.

Bryan, with Serendipity Adventures, did a fantastic job of arranging a ten day 60th anniversary celebration for my family of twelve. We flew in anda out of San Jose, then spent a couple of days in La Fortuna, Monteverde, and Manuel Antonio. Serendipity arranged all activities and transportation at each location. All Serendipity folks were personble and punctual, but we remember Minor, Manarino, and especially Alex who went out of their way to provide extra assistance whenever needed. The favorite activity was the zip linning at La Fortuna, but all twelve agreed that they enjoyed every activity, even though the others were not quite as exciting as the zip linning.

I had an amazing time in Cambodia, discovering the magical Angkor Wats and history of Phnom Penh.
Steve worked with me on this trip twice before but each time he was honest enough to tell me that it would not be a good time to travel due to local holiday season or weather conditions. This is something I really admire and felt worth mentioning in my feedback.
The itinerary was meticulously planned, exactly as per my requirements. I was travelling solo, so Steve made sure that there was always a guide and a driver with me.
Several activities involving interactions with the local were added that made this trip even more interesting, engaging and memorable one. Steve took care of my dietary requirements and same was communicated to tghe guides and hotels/restaurants.
The schedule offered a lot of flexibility. The accommodations were all centrally located that made it easy for me explore things on my own as well.
Guides Sukin and Sreypich were very knowledgable and friendly. It felt you were travelling with friends who were so happy show you their country.
Overall, I had an amazing time Cambodia. I learned about their culture and history. All thanks to Steve, and his team at Kimkim.

Hotel Reviews

Amanjaya Pancam Hotel

Phnom Penh

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Aviary Hotel

Siem Reap

The location, facilities were all excellent. The breakfast was good though fewer options. There was an issue with the room location which was communicated to Steve and hotel staff.

Authenticity & Character

Issue with the room location.

Location

Staff

Cleanliness & Comfort

Activity Reviews

Royal Palace

Phnom Penh

Quality of Experience

Guides, Drivers and Staff

Transport

Tuol Sleng, Russian Market & Killing Fields in the morning

Phnom Penh

Visit to Kiling Fields and Tuol Sleng can be disturbing, go only if you have a strong mind/heart. But there is so much to learn about the history of Cambodia.

Quality of Experience

Guides, Drivers and Staff

Transport

Afternoon Riverside Walk Phnom Penh

Phnom Penh

One will really enjoy this serene view in a hustling and bustling city.

Quality of Experience

Guides, Drivers and Staff

Transport

Afternoon introductory Phnom Penh City Tour

Phnom Penh

The Cyclo ride is a MUST!!

Quality of Experience

Guides, Drivers and Staff

Transport

Siem Reap to Phnom Penh via Spean Praptos & Skuon

Cambodia

Quality of Experience

Guides, Drivers and Staff

Transport

Phare, the Cambodian Circus (Seat B - open seating in the rear half of the middle seating area)

Siem Reap

Quality of Experience

Guides, Drivers and Staff

Transport

Local noodles (light lunch and see them being made)

Siem Reap

Learning the process of making noodles and actually participating in it was all just so fun. However, being vegetarian I could enjoy the noodles with the typical broth that they are served with.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Banteay Srei

Siem Reap

This temple will surprise you!! Very different from the other temples and very unique.

Quality of Experience

Guides, Drivers and Staff

Transport

Afternoon and sunset at Angkor Wat

Siem Reap

Sunset was more beautiful then the sunrise. My best pics are at the time of sunset.

Quality of Experience

Guides, Drivers and Staff

Transport

Grand Circuit morning tour

Siem Reap

No reason is good enough to skip these temples

Quality of Experience

Guides, Drivers and Staff

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Angkor Thom (afternoon)

Siem Reap

Temples worth visiting if you really really interest in history and culture. Bayon temple is a must.

Quality of Experience

Guides, Drivers and Staff

Transport

Ta Phrom (morning)

Siem Reap

No words to describe the beauty of this place. A perfect amalgamation of nature and God.

Quality of Experience

Guides, Drivers and Staff

Transport

Sunrise (and return to hotel for breakfast)

Siem Reap

The sunrise, the changing colours of the sunlight in the backdrop of Angkor temples it definitely worth experiencing and viewing.

Quality of Experience

Guides, Drivers and Staff

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Angkor Silk Farm

Siem Reap

Quality of Experience

Guides, Drivers and Staff

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Kompong Phluck Stilted Fishing Village on Tonle Sap (after Rolous temples)

Siem Reap

Awesome!! The highlight was the small boat ride through the mangrove trees.

Quality of Experience

Guides, Drivers and Staff

Transport

Half day Roluos temple group

Siem Reap

Simply Amazing!!

Quality of Experience

Guides, Drivers and Staff

Transport

Traditional dance performance and dinner

Siem Reap

The dance perfomances were spectacular, giving you an insight into the culture and traditions of Cambodia. The food was ok, I could not find the ingredients mentioned in the menu in dishes served to me.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

The first half of our trip was really well planned with great hotels, perfectly timed transportation and amazing tour guides. At the end of the trip we were reserved in a hotel that was extremely inconvenient and kept giving us false information. We wasted most of our time in Tulum trying to work around the inconvenient location of the hotel.

Hotel Reviews

Copal Tulum Hotel

Beautiful room and pools but the location is terrible and the staff repeatedly gave us incorrect information

Authenticity & Character

Nice pool

Location

It takes hours to get to the beach and walking to the center of town requires walking through a poor neighborhood with no sidewalks and muddy dirt roads

Staff

Incorrect information was given at least 4 times

Cleanliness & Comfort

Clean and good beds

El Mesón del Marqués

Valladolid

Great location and helpful people. Very pretty building

Authenticity & Character

Great ambience and restaurant

Location

On the main square

Staff

Helpful and friendly

Cleanliness & Comfort

Good beds but a smell of mildew

Histórico Central Mexico City

Mexico City

Great hotel and location. The breakfast menu was excellent. Very clean hotel and helpful service.

Authenticity & Character

Clean, beautiful and easy

Location

Located perfectly near the main attractions

Staff

Helpful recommendations

Cleanliness & Comfort

Great beds

Activity Reviews

Visit to Xcanche Cenote

Ek Balam

Great experience and lots of fun

Quality of Experience

Guides, Drivers and Staff

Carlos was nice and helpful

Transport

Explore the mysterious area of Ek Balam

Ek Balam

A less crowded site where you can climb the pyramid

Quality of Experience

Guides, Drivers and Staff

Transport

Carlos was very nice

Visit a peaceful cenote and enjoy traditional mayan food

Yokdzonot

Amazing swimming and a great lunch

Quality of Experience

Food

Sops de lima was great

Guides, Drivers and Staff

Transport

Carlos was really nice

Explore Chichén Itzá: A Wonder of the Mayan World

Chichén Itzá

The driver, Carlos, was very friendly and helpful. The guide was informative and nice. The site is very crowded

Quality of Experience

Guides, Drivers and Staff

Transport

Walking tour through the Historic City Center of this Colonial City Valladolid

Valladolid

The guide was friendly but his English was hard to understand

Quality of Experience

Guides, Drivers and Staff

Transport

Visit of Teotihuacan and the Basilica of Guadalupe

Mexico City

Fascinating archaeology and Luis, our guide, was extremely knowledgeable.

Quality of Experience

Guides, Drivers and Staff

Transport

Tour the famous and picturesque neighborhood of Coyoacán.

Mexico City

The market was fascinating and the fruit stand a once in a lifetime experience. The neighborhood otherwise didn’t seem very interesting

Quality of Experience

Guides, Drivers and Staff

Transport

Be amazed by the pre-hispanic beauty of the chinampas in Xochimilco

Mexico City

The boats are beautiful and the scenery fascinating

Quality of Experience

Very interesting

Guides, Drivers and Staff

Lots of information and a great tour

Transport