Kimkim Trip Reviews

4.8
Based on 18,696 ratings
Read 18,696 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Great hotels and restaurant recommendations! ...
France | Oct 22 - Oct 25, 2025

M
Matt B.
Newark, NJ | Reviewed on Oct 28, 2025
Great hotels and restaurant recommendations! We didn’t partake in many of the recommended activities or attractions, but we had a great time in Cote D’Azur! Read more

Great hotels and restaurant recommendations! We didn’t partake in many of the recommended activities or attractions, but we had a great time in Cote D’Azur!

Activity Review
Welcome to Nice
Welcome to Nice
France
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Natalia Lagosz
Natalia
Natalia Lagosz
Local specialist in Villefranche sur Saône | Replied on Oct 28, 2025

Dear Matt,
Thank you very much for the review! :)
I am glad you enjoyed the hotels and restaurants. I wish you only great travels in the future!
Best,
Natalia.

Excellent experience
China | Oct 8 - Oct 27, 2025

F
Frank O.
Dallas, TX | Reviewed on Oct 28, 2025
All of our guides were very good and spoke English well. They were each proud of their individual provinces and well informed about the history of the region. All worked hard to be a good guide and make happy memories for us. The choice to stay in 5 Star hotels was worth the price for the luxury but the Guilin Hotel was a 3.9 star in my opinion. The drivers and cars were all excellent! It helped to have a free day in Shanghai after arriving so late. The hotels in both Xi’an and Shanghai... Read more

All of our guides were very good and spoke English well. They were each proud of their individual provinces and well informed about the history of the region. All worked hard to be a good guide and make happy memories for us. The choice to stay in 5 Star hotels was worth the price for the luxury but the Guilin Hotel was a 3.9 star in my opinion. The drivers and cars were all excellent! It helped to have a free day in Shanghai after arriving so late. The hotels in both Xi’an and Shanghai offered free laundry equipment for self use.

Hotel Reviews
Victoria Cruise (Executive Suite)

It’s a typical cruise with pandemonium because of the large crowds and a la carte service and upselling of services throughout the trip. The executive lounge dining included in the executive suite price was excellent as the second floor dining room was overcrowded. The included excursions were not remarkable but Ghost City and Feng Du Show that night were good values. The food was just okay even with the upgrade to the 6th floor dining area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
MaxX By Steigenberger on the Bund Shanghai
Shanghai

The main problem was that the hotel had disengaged the cooling system in all the rooms. They offered an upgrade but it also had no cooling. The provision of a self serve laundry was exquisite. The location was excellent

Authenticity & Character
Location
Staff
Cleanliness & Comfort
No cooling in the rooms
Grand Hyatt Chengdu
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sheraton Guilin Hotel
Guilin

The hotel is out of date and was a 3.9 star rating at best. The Guilin Shangri La was reviewed highly by some fellow travelers

Authenticity & Character
Change the advertised rating until it upgrades everything
Location
Staff
Cleanliness & Comfort
Wyndham Grand Xian South
Xi'an
Authenticity & Character
Location
Staff
Cleanliness & Comfort
New World Beijing Hotel
Beijing
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tongli Water Town (with boat cruise)
Tongli Water Town (with boat cruise)
Suzhou

To fill out the charm of the experience, our guide took us into several homes, which had been converted to museums before getting us onto the wonderful boat ride experience. She gave us a lot of history about the customs of the region. It was a quieter, more laid-back rural experience than we had had in other places.

Quality of Experience
Guides, Drivers and Staff
Transport
Pingjiang Road
Pingjiang Road
Suzhou

We had a wonderful cultural experience in a restaurant on the road. At the end of this three week tour, it was a little bit redundant unavoidably because there are so many roads and hutongs and Muslim quarter places that are very similar packed with food vendors and hawkers.

Quality of Experience
Guides, Drivers and Staff
Transport
Rickshaw Ride in Suzhou
Rickshaw Ride in Suzhou
Suzhou

The guide expertly picked a friend of hers that she has used for years to provide a unique China culture experience riding through the alleys of the town.

Quality of Experience
Guides, Drivers and Staff
Transport
Lingering Garden
Lingering Garden
Suzhou

It was very crowded and our guide was not lingering for pictures.

Quality of Experience
Guides, Drivers and Staff
Transport
Nanjing Road
Nanjing Road
Shanghai
Quality of Experience
Guides, Drivers and Staff
Transport
Shanghai Tower
Shanghai Tower
Shanghai

It was a unique lifetime experience.

Quality of Experience
Guides, Drivers and Staff
Transport
The bund
The bund
Shanghai
Quality of Experience
Guides, Drivers and Staff
Transport
Yuyuan Garden
Yuyuan Garden
Shanghai

It was a delightful experience with an excellent guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Shore excursion to the Three Gorges Dam/Option of Three Gorges Dam Ship Lift (RMB295/p.p)
Shore excursion to the Three Gorges Dam/Option of Three Gorges Dam Ship Lift (RMB295/p.p)
China

Honestly, it was a little boring and felt like it was something that the government wanted to make sure that we saw so that we noted how wonderful they were. It is outstanding that they provided mass transportation with escalators to the top of the hill. Without that, the whole trip would not have been worth it.

Quality of Experience
Guides, Drivers and Staff
Transport
Shore excursion to Shibaozhai/Option of visiting Fengdu Ghost City (RMB295/p.p).
Shore excursion to Shibaozhai/Option of visiting Fengdu Ghost City (RMB295/p.p).
China

We were glad that we chose the option to visit ghost city, and hear the stories from our guide. I noticed that you did not give the option for reviewing the show that night, which was a mistake on your part. That show in the evening about the three kings was probably the most outstanding theatrical performance I have seen in my many years of life. It was very exciting and was not to be missed by other future visitors.

Quality of Experience
Guides, Drivers and Staff
Transport
 Cruise pier Transfer (Chongqing)
Cruise pier Transfer (Chongqing)
Chongqing
Quality of Experience
Guides, Drivers and Staff
Transport
Train station Transfer (Chongqing)
Chongqing

Our guide went above and beyond her assigned duty to help us be comfortable, experiencing the brief time we had there and getting some dinner before helping negotiate the arrival onto the cruise ship. She was helpful with communicating with the cruise ship people who were adamant about things which they were wrong about.

Quality of Experience
Guides, Drivers and Staff
Transport
Chengdu Kuan-zhai Lane
Chengdu Kuan-zhai Lane
Chengdu
Quality of Experience
Guides, Drivers and Staff
Transport
Panda Breeding and Research Center
Panda Breeding and Research Center
Chengdu

The crowds were overwhelming, and everyone was pushing to get a good photograph of the charming pandas. Our guide was adequate, but not outstanding. I don’t believe that there is anything that he could have done to help us get closer to the pandas for good photographs. I think that arriving early as we did probably helped us to see the pandas during their most active feeding time of the day.

Quality of Experience
Guides, Drivers and Staff
Transport
Yangshuo Countryside Visit
Yangshuo Countryside Visit
China

Our guide bravely accompanied two ancient and decrepit seniors on scooters which probably added years to her life, but subtracted years from ours. It was a delightful, fun and unique experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Li River Cruise from Guilin to Yangshuo
Li River Cruise from Guilin to Yangshuo
China

Our guide enthusiastically and patiently pointed out each point of interest that she felt that we would not want to miss including the view of the hills on the 20 Yuan Bill and interjected stories about each of those points of interest.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-Day Private Tour: Longji Terraced Rice Fields and Ethnic Minority Culture
Full-Day Private Tour: Longji Terraced Rice Fields and Ethnic Minority Culture
China

Our guide was patient and wonderful and lovingly presented this visual gift of the people and lifestyle of the area that is not usually seen by China tourists. The stories that the guide inserted were charming.

Quality of Experience
Guides, Drivers and Staff
Transport
Big Wild Goose Pagoda
Big Wild Goose Pagoda
Xi'an

The colors, architectural design, and the historical stories were intriguing.

Quality of Experience
Guides, Drivers and Staff
Transport
Cooking dumplings
Cooking dumplings
Xi'an

This was a delightful and unexpected highlight of our experiences in Xi’an. The guide knew the woman who lived in the place where we made the dumplings and noodles and the whole cultural experience was joyful and wholesome.

Quality of Experience
Guides, Drivers and Staff
Transport
Muslim Quarter
Muslim Quarter
Xi'an
Quality of Experience
Guides, Drivers and Staff
Transport
Xian City Wall with Bicycle
Xian City Wall with Bicycle
Xi'an

Because of our age, we both have mobility restrictions so we chose to not do the bicycle tour. We did climb the steps successfully and were able to experience enough of the wall to be understanding the history and the architecture.

Quality of Experience
Guides, Drivers and Staff
Transport
Terracotta Warriors
Terracotta Warriors
Xi'an

Despite the presence of the crowd and our early arrival, our guide was able to successfully direct us to a visual access of the warriors that we had not anticipated. We had hoped to get closer to them on the ground level, but that access was restricted many years ago.

Quality of Experience
Guides, Drivers and Staff
Transport
Summer Palace with Boat Ride and the Garden of Virtue and Harmony
Summer Palace with Boat Ride and the Garden of Virtue and Harmony
Beijing

The access to the upper area was closed because it was a Monday, but this did not detract from the overall enjoyment of the palace grounds.

Quality of Experience
Guides, Drivers and Staff
Transport
The Mutianyu Great Wall(with round way cable car)
The Mutianyu Great Wall(with round way cable car)
Beijing

The offer of the cable car was a game changer! Thank you very much. The distance away from the city also helped to mitigate the crowd.

Quality of Experience
Guides, Drivers and Staff
Transport
Hutong Walking Tour in Dongcheng District
Hutong Walking Tour in Dongcheng District
Beijing

We had gone to the most popular hutong Street the day before our tour so our guide took us to a different hutong area with a lake that was much nicer than the most popular street which was so packed with shops and food vendors. I would recommend that you take that Area as your first choice in the future.

Quality of Experience
Guides, Drivers and Staff
Transport
Temple of Heaven
Temple of Heaven
Beijing
Quality of Experience
Guides, Drivers and Staff
Transport
Tiananmen Square
Tiananmen Square
Beijing

The crowd was overwhelming on the day that we went, but our friend who went the next day found it almost empty.

Quality of Experience
It was an historic experience, but nothing artistically or architecturally impressive. The crowds were stifling.
Guides, Drivers and Staff
Transport
Discover the Forbidden City
Discover the Forbidden City
Beijing

The crowd was overwhelming on the day we traveled, but the pictures from a friend who traveled the next day showed a much lower number of people.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Carol Wang

Irene was magnificent always there when we ne...
Italy | Oct 16 - Oct 27, 2025

John
John N.
Newark, NJ | Reviewed on Oct 28, 2025
Irene was magnificent always there when we needed her. Read more

Irene was magnificent always there when we needed her.

Hotel Reviews
Hotel Villa di Sorrento
Sorrento

the hotel was located in the central area of Sorrento very easy to find food and drink

Authenticity & Character
Location
Staff
we left early one morning, and the staff provided us with a breakfast to go
Cleanliness & Comfort
Hotel Modigliani
Roma

was located in a safe area of Rome.

Authenticity & Character
Location
Staff
we drank some wine in the garden, and the staff provided us with wine glasses, very cooperative, friendly, and courteous
Cleanliness & Comfort
Hotel della Signoria
Florence

breakfast and the breakfast staff were excellent

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Olimpia
Venice

good location great breakfast. Very clean.

Authenticity & Character
Location
close to the train station within walking distance of many restaurants
Staff
do not remember any names, but helped us line up a great boat tour of Venice
Cleanliness & Comfort
Activity Reviews
Private Vatican Guided Tour
Private Vatican Guided Tour
Rome

the Vatican was beautiful and the Saint Peter‘s Basilica was beautiful, but we did not get to go to the dome or see the Sistine Chapel .

Quality of Experience
Guides, Drivers and Staff
Transport
Local transfer in Rome
Rome

every transfer was on time and precisely to the point we wanted to see

Quality of Experience
Guides, Drivers and Staff
some of the guides during our trip were a little difficult to understand for me
Transport
Local specialist: Irene Lappa
Irene
Irene Lappa
Local specialist in Athens, Greece | Replied on Nov 11, 2025

Dear John,
Thank you so much for your kind words, I truly appreciate them!
It was a real pleasure working with you on your wonderful trip, and I hope we will have the chance to reconnect again soon to plan your next beautiful adventure.
All the very best,
Irene

Japan with a baby -- a few hiccups, but overall good
Japan | Oct 10 - Oct 21, 2025

Megan
Megan L.
Houston, TX | Reviewed on Oct 28, 2025
Despite some challenges working with Shona, our local specialist, we had a great family trip to Japan as a young family with a 14 month old baby. We felt that some of the suggestions and bookings by Shona were not family or child-friendly and that she would always say "no" at first to everything we asked, and gaslighted us about some of the bookings that we never approved being our fault. When we booked 3 months in advance, she told us that she could help with restaurant recommendations... Read more

Despite some challenges working with Shona, our local specialist, we had a great family trip to Japan as a young family with a 14 month old baby.

We felt that some of the suggestions and bookings by Shona were not family or child-friendly and that she would always say "no" at first to everything we asked, and gaslighted us about some of the bookings that we never approved being our fault.

When we booked 3 months in advance, she told us that she could help with restaurant recommendations and reservations, but 2 weeks before the trip she switched and told us that she doesn't do this and requires an additional service fee to help with reservations. We're big foodies, so this was really stressful leading up to our trip, scrambling to get into restaurants we'd want to try. She also told us 3 weeks in advance of our trip that some of the experiences she advertised were not available -- some were sold out (but why? She had 3 months advance notice to book them!), some because she hadn't actually fully researched if they'd be open the day she suggested we'd do them.

But the kimkim team helped overcome many of these difficulties with great customer service, some necessary refunds, easy communication, and generally made our trip much easier and better.

We had a lovely time in Tokyo with our guide Sarah at Senso-Ji temple, and then by ourselves at Team Lab Planets and the Studio Ghibli museum. Sarah was flexible when we were dealing with jetlag, and helped us re-arrange our tour schedule on a day our baby really needed a nap.

Teresia was an amazing guide in Kyoto and Nara, also super understanding when we had to switch up our schedule and take the baby to the hotel for a nap early -- we got to see some parts of Kyoto we hadn't originally planned to see, but were some of our favorite experiences!

The drivers were always punctual, easy to communicate with, kept our car stocked with water bottles, didn't mind us playing Sesame Street music on our phones to soothe our baby, and got us to all our reservations on time or early.
Overall we'd use kimkim again, but be more careful and direct with out local specialist about our needs with a small child.

Hotel Reviews
Hotel New Otani Osaka
Osaka

It was fine -- we'd been staying at 5 star hotels our whole trip -- this one was noticeably older and less great. Little things missing like access to an outlet for both sides of the bed. The beds were ROCK hard. The buffet food wasn't very good -- didn't feel very fresh or delicious. I liked the idea of the morning coffee service, but in practice, the coffee was weak. They also charge $40 USD for late checkout, even though we'd booked a suite.

Location
Right next to a train station and across the street from some solid food options
Cleanliness & Comfort
It was clean but not very comfortable. Would love more accessible outlets next to the bed and a more private/separate living room and bedroom situation.
Hilton Kyoto
Kyoto

Beautiful hotel, really great amenities for suite level bookings, very kid-friendly

Location
Walking distance to the Nishiki Market! Right next to a 7/11 and a laundromat
Staff
They were so sweet with our baby, they gave her a little present that she loved
Cleanliness & Comfort
Hakone Kowakien Ten-yu
Hakone

Really pretty hotel, lovely location. Their shuttle service was helpful, but they should add more shuttle pick up spots. The room had a bit of a musty smell, but probably due to people walking in it with wet feet from the onsen on the balcony. The buffet was huge and a bit intimidating, but I felt like most of the food was pretty good.

Location
Staff
Cleanliness & Comfort
The musty smell from the onsen was pretty bad, but they did have a room air purifier, which helped.
Hotel Chinzanso Tokyo
Tokyo

Great service and breakfast

Authenticity & Character
Location
not very close to the train, a bit of a drive to everything
Staff
Cleanliness & Comfort
Activity Reviews
Half Day Nara Park & Todai-Ji Temple
Half Day Nara Park & Todai-Ji Temple
Japan

The deer are wild and pretty aggressive but very cute, and the temple was magnificent -- the Buddha is huge!

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Sagano Bamboo Grove and Tenryuji Temple Tour
Half Day Sagano Bamboo Grove and Tenryuji Temple Tour
Kyoto

The Bamboo Grove and Tenryuji Temple were so cool to see! The Temple was our favorite we saw on our trip -- a beautiful Japanese garden and pond, lots of places to walk barefoot. It felt super cool -- and we loved learning that it used to be a villa! The Bamboo Grove was so crazy crowded though -- glad we went to see it and take photos, but it wasn't a relaxing experience

Quality of Experience
Guides, Drivers and Staff
Transport
Kyoto Sightseeing Tour with Sake Tasting
Kyoto Sightseeing Tour with Sake Tasting
Kyoto

We didn't have a sake tasting, and we actually didn't want one since we have a baby with us. But we loved seeing the Golden Pagoda and Fushimi Inari Shrine this day! Teresia our guide was great.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Mt. Fuji and Lake Kawaguchi Tour with Whisky Tasting
Full Day Mt. Fuji and Lake Kawaguchi Tour with Whisky Tasting
Tokyo

We did not do the Whisky Tasting because it was actually not available the day we were there (regularly closed on that day). This is something Shona our local specialist should have researched before offering it to us as an option when we booked. We didn't actually see Mt. Fuji, and Lake Kawaguchi isn't really that exciting without the view.

Quality of Experience
Didn't really feel like worth our time because we couldn't see Mt. Fuji. The Lake cruise is just out & back for 30 mins, which was fun for our baby, but not really that exciting or eventful.
Guides, Drivers and Staff
We thought Sarah and our driver were great and answered all our questions. They made the day nice, even if the tour/experience wasn't so good
Transport
Sushi Making Masterclass in Tokyo: Learn Techniques from Experts in Asakusa
Sushi Making Masterclass in Tokyo: Learn Techniques from Experts in Asakusa
Tokyo

Not kid-friendly. They didn't have any high chairs so our toddler was running around the whole class. They had another couple there, so they were teaching at a fast pace while my husband and I were trying to take turns learning and taking care of the baby. They didn't provide her with any entertainment or really anything, so she picked up their broom and started sweeping and pulling things off of shelves. We thought they'd give her something like rice and seaweed to touch and play with and also that they'd go slowly and make sure we understood the steps before moving on, but they didn't and we felt rushed. Also they wouldn't allow us to take any of the sushi we made home with us, and our baby was ready to go about 3/4 of the way through the 2 hour class, so we didn't get to eat much of what we made.

Quality of Experience
They actually have a youtube channel where they teach all their skills. Maybe just look at that instead of going to this class.
Guides, Drivers and Staff
The location they sent us to at first was wrong, there was a sign in the old location pointing to the new location down the street. The staff at this experience were not able to customize or help us as parents to get the same experience anyone else who took this class would have.
Transport
Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Oct 29, 2025
Hi Megan
The Kimkim staff member you mentioned is our customer service manager, Lisa. I’m glad to hear that you found her helpful. Since there were some points I explained to you but you still found unclear, I asked her to assist me in communicating with you.
Thank you for your honest feedback — we’ll continue to work hard to improve our service quality. However, some aspects, such as restaurant reservation service fees, are charged by the reservation platform, not by us. I’ve explained this... Read more

Hi Megan
The Kimkim staff member you mentioned is our customer service manager, Lisa. I’m glad to hear that you found her helpful. Since there were some points I explained to you but you still found unclear, I asked her to assist me in communicating with you.

Thank you for your honest feedback — we’ll continue to work hard to improve our service quality. However, some aspects, such as restaurant reservation service fees, are charged by the reservation platform, not by us. I’ve explained this to you several times, and I hope you can understand it now.

Also, regarding your request for precise information on whether each sightseeing spot’s restroom has a diaper-changing table — unfortunately, we truly cannot provide exact details for every location.

I understand that you have some doubts about my service, but I really have done my best — including arranging fruit and snacks for your baby in advance and covering the driver’s service fee to take you to your dinner location for free. In Japan, all labor and services must be properly compensated.

We genuinely hope your trip has been enjoyable, and if it still didn’t fully meet your expectations, we’ll keep striving to do better.
Best
Shona

Wonderful, diverse experiences in Peru
Peru | Oct 6 - Oct 21, 2025

Carol
Carol G.
Los Angeles, CA | Reviewed on Oct 28, 2025

Guides Daniel in the Amazon, Nataly in Cusco and Javier in Machu Picchu were all exceptional. Highlights for me were the stay in the Amazon, with the wildlife sightings and cultural experiences, and our day in Machu Picchu, being in the citidel and then hiking to the top of Waynapicchu. Unforgettable. I also loved the Urban Cooking Experience with chef Patrick in Lima - wonderful!

Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Nov 07, 2025

Hi Carol,
I'm so happy to hear that! It sounds like you had such an amazing time — I’ll be sure to share your kind words with Daniel, Nataly, Javier, and Chef Patrick.
Please take care!
Liz.

Thank you KimKim and Paola for making our dream come true!
Galapagos Islands | Oct 17 - Oct 21, 2025

Susan
Susan G.
Seattle, WA | Reviewed on Oct 28, 2025
We have NEVER worked with a more amazing company!!!!! Paola was INCREDIBLE!!!! She catered to our every need. My husband and I are 70 years old. We had to be particular about our activities. Paola took everything into consideration to make the trip suit our needs. We are birders. Paola made sure we would achieve our goals. Our guides were personable and knowledgable. Alexis knew his "stuff". Nicholas was a kind charmer who kept us smiling the entire time. The "other" Nicholas did... Read more

We have NEVER worked with a more amazing company!!!!! Paola was INCREDIBLE!!!! She catered to our every need. My husband and I are 70 years old. We had to be particular about our activities. Paola took everything into consideration to make the trip suit our needs. We are birders. Paola made sure we would achieve our goals. Our guides were personable and knowledgable. Alexis knew his "stuff". Nicholas was a kind charmer who kept us smiling the entire time. The "other" Nicholas did every thing he could to find birds for us. He succeeded!!!!!

I actually cried when I entered our hotel and looked from the balcony. It was that perfect! We will return, and we will use KimKim wherever we plan to travel.

Hotel Review
Hotel Indigo Galápagos
San Cristóbal

Gorgeous views and the room was spacious. The restaurant was wonderful and everyone was sooooooooo kind.

Location
The view and it was close to everything!
Staff
Cleanliness & Comfort
Activity Reviews
Kayaking Adventure - Ochoa Beach
Kayaking Adventure - Ochoa Beach
Isla San Cristóbal

My husband and son went on this adventure. They said it was the best snorkeling they did on the entire trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Punta Pitt
Punta Pitt
Galapagos Islands

It was a lovely boat trip over! My son and husband enjoyed diving. I was welcomed to the top of the boat, to take pictures of birds! Then the walk to Punta Pitt was incredible. Red-footed Boobies with young in nests. A bird photographers dream!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day-Trip to Española Island
Day-Trip to Española Island
Galapagos Islands

This was our favourite day! The boat trip was a bit rough, but that was to be expected. Birds! Birds! Birds! And Nicholas could help us identify birds on the ocean.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
La Lobería & Barranco
La Lobería & Barranco
Galapagos Islands

It's a tricky walk, but worth it! Alexis, our guide was informative and kind!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Oct 28, 2025

Dearest Sue,

Thank you so much for your beautiful words! Your message truly touched my heart! It was such a joy planning this trip for you and Andy, and I’m thrilled to know it suited your needs and birding goals perfectly. I’ll be sure to share your lovely comments with Alexis and both Nicholases; they’ll be so happy to hear them.

I can’t wait to welcome you back to Ecuador someday. Wishing you both many more wonderful adventures ahead :)

Warmly,
Paola

The trip went so smoothly. Hotels were lovel...
Italy | Oct 16 - Oct 27, 2025

R
Rhonda H.
Chicago, IL | Reviewed on Oct 28, 2025
The trip went so smoothly. Hotels were lovely and were located in great neighborhoods. All the tours and tour guides were spectacular! The tours that we did were more wonderful than we expected! Loved the wine tours! Every wine tour was totally different from each other. Capri was a great surprise! Loved the Vatican! Was disappointed that we couldn’t visit the Sistene Chapel and couldn’t go on Our boat ride around Sorrento but those were not any fault of KimKim. Read more

The trip went so smoothly. Hotels were lovely and were located in great neighborhoods. All the tours and tour guides were spectacular! The tours that we did were more wonderful than we expected! Loved the wine tours! Every wine tour was totally different from each other. Capri was a great surprise! Loved the Vatican! Was disappointed that we couldn’t visit the Sistene Chapel and couldn’t go on Our boat ride around Sorrento but those were not any fault of KimKim.

Hotel Reviews
Hotel Villa di Sorrento
Sorrento

This hotel was located in the Main Street of Sorrento. We could walk down to the beach. We could walk one block and we were at the best restaurants and bars. Shopping was a toss the street

Authenticity & Character
Historic building and lobby was lovely. Loved the dining room. Very clean and good food.
Location
Staff
All the:desk staff was so helpful. Provided maps and ideas of must see places
Cleanliness & Comfort
Hotel Modigliani
Roma

Desk clerks were wonderful. There was a lovely garden in the center of the hotel. We could gather there and drink wine. Easy access to walk for our sights and shopping

Authenticity & Character
Breakfast every day was wonderful. Great staff
Location
Staff
Cleanliness & Comfort
Very historic. Lovely lounge and lobby
Hotel della Signoria
Florence

We had a large upstairs room. Shower was outside of bathroom. Was nice so we could both get ready for the day quickly. Breakfast was upstairs on Top floor. The service there was superb. Omelets and coffee were made to order. Desk clerks were helpful

Authenticity & Character
Location
Location was central to all of the action
Staff
Very friendly and helpful
Cleanliness & Comfort
Hotel Olimpia
Venice

Breakfasts were so so good. Service was amazing There was a beautiful garden area. Could drink wine out there. Lovely atmosphere.

Authenticity & Character
Rooms were clean. Very quaint!
Location
Right on a canal! Restaurants were right out front.
Staff
Desk clerks were very attentive. Helpful!
Cleanliness & Comfort
Quiet and cozy
Activity Reviews
Private Vatican Guided Tour
Private Vatican Guided Tour
Rome

Our guide Barbara knew that King Charles visit would keep us from seeing the Sistene chapel. That was a disappointment that couldn’t been avoided. But she made the most of our time. We stayed after she needed to leave. We had a perfect day in the Vatican. Attended Mass and received communion.

Quality of Experience
Guides, Drivers and Staff
Transport
Trastevere Afternoon Food Tour & Wine Experience
Trastevere Afternoon Food Tour & Wine Experience
Rome

Mateo was very good. Took us around a fun neighborhood and we tried soupli and pig jowls. All at different places where he actually knew every owner personally.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Pompeii Tour & Mount Vesuvius visit with lunch and wine tasting
Private Pompeii Tour & Mount Vesuvius visit with lunch and wine tasting
Pompeii

Everything about this day was absolutely amazing! Our driver was very attentive. We got off at the wrong train station. Driver made the extra effort and came to retrieve us. Unbelievable! We made the climb to the top of the volcano. Our guide Natalya at Pompeii was superb. So knowledgeable and patient. The vineyard was historic with 45 acres. Tour of the barrels and vats. Lovely tasting experience!!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Amalfi Coast Boat Tour From Sorrento
Amalfi Coast Boat Tour From Sorrento
Sorrento

Big disappointment. Didn’t get to do this because supposedly the water was too rough

Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum & Roman Forum Tour
Colosseum & Roman Forum Tour
Rome

Lucy fave a good tour. Interesting info

Quality of Experience
Guides, Drivers and Staff
Transport
Local transfer in Rome
Rome

Every transfer was excellent. All drivers were skilled. Very helpful. We could never have found all of this transportation on our own. We loved having every tour and train and transport planned. We loved being picked up at our hotels. Or at least close by.

Quality of Experience
Guides, Drivers and Staff
Transport
Family-Friendly Rome By Golf Cart
Family-Friendly Rome By Golf Cart
Rome

The young man that guided us was from America but married an Italian and is raising his family in Italy. He was such a good guide. He really showed us many different things in Rome.

Quality of Experience
Guides, Drivers and Staff
Transport
Tuscany Day Trip from Florence with Chianti, Siena & San Gimignano
Tuscany Day Trip from Florence with Chianti, Siena & San Gimignano
Florence

This was so fun to see the countryside and get into the heart of a vineyard and we so enjoyed the historic atmosphere of the place where we ate and drank. Our guide was good and the vineyard provided a great young man that explained a lot about wine. And olive oil.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Florence Highlights Walking Tour (Semi-private)
Florence Highlights Walking Tour (Semi-private)
Florence

Tour guide explained David Statue and was knowledgeable about the square and the art we saw

Quality of Experience
Wonderful o review of Florence
Guides, Drivers and Staff
Transport
Florence Food Tour & Dinner
Florence Food Tour & Dinner
Florence

Our guide knew the area and took us to some small pja es that she personally knew the people. Awesome little walking tour. She gave a lot of history of Italy.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Doge's Palace & St. Mark's Basilica Tour
Doge's Palace & St. Mark's Basilica Tour
Venice

Great tour with Lucia. She was very knowledgeable. Very attentive

Quality of Experience
Guides, Drivers and Staff
Transport
Timely. Friendly
Local specialist: Irene Lappa
Irene
Irene Lappa
Local specialist in Athens, Greece | Replied on Nov 11, 2025

Dear Rhonda,
I’m absolutely delighted to hear that you enjoyed every aspect of your trip!
I truly hope we’ll have the pleasure of reconnecting soon and introducing you to another beautiful corner of Italy or Greece.
Wishing you all the best and safe travels!
Irene

Emanuela was the Best!
Iceland | Sep 12 - Sep 24, 2025

Brian
Brian H.
Los Angeles, CA | Reviewed on Oct 27, 2025
I recently decided to visit Iceland but didn’t know much about the country, so I started researching things to do there. While browsing online, a chat box popped up asking what I needed. After entering some general information, I was connected with Emanuela from KimKim Travel. She asked me a few questions about my interests and travel goals, and I explained that I wanted her to design a trip for a best friend visiting Iceland for the first time. Within a day, Emanuela sent me a... Read more

I recently decided to visit Iceland but didn’t know much about the country, so I started researching things to do there. While browsing online, a chat box popped up asking what I needed. After entering some general information, I was connected with Emanuela from KimKim Travel. She asked me a few questions about my interests and travel goals, and I explained that I wanted her to design a trip for a best friend visiting Iceland for the first time.

Within a day, Emanuela sent me a complete itinerary featuring some of the most incredible sights and experiences in Iceland. As I reviewed her recommendations, I was amazed by the variety of unique and fascinating activities she included. A few days later, I reached out to her to adjust the schedule based on my arrival and departure dates, and she quickly provided a revised version that was absolutely perfect.

Once I approved the plan, Emanuela took care of all the bookings and confirmed every detail. She was incredibly attentive, ensuring everything matched what I envisioned for the trip. Before my departure, she sent me the final itinerary, all reservation details, and her personal contact information in case I needed assistance during my travels.

What truly impressed me was that Emanuela even checked in during my trip to make sure everything was going smoothly. Her professionalism, responsiveness, and genuine care made the entire experience seamless and stress-free.

I highly recommend Emanuela and KimKim Travel for anyone planning a trip to Iceland!

Local specialist: Emanuela Grieco

Karen Robinson review
Peru | Oct 6 - Oct 21, 2025

K
Karen R.
Dallas, TX | Reviewed on Oct 27, 2025
LizKaren and Lizbeth were very responsive to all of our questions and I really appreciate this. The trip was great and all encountered people - guides, drivers, hotel & restaurant staff were so kind, polite & professional. Nataly and Daniel were exceptional. At Novotel, Mayara (a hotel staff worker) was exceptional and made the hotel stay 5 star! Overall, many of the days were too full and too long. The Lima tour day was too hurried to enjoy either the Larco or the historic old... Read more

LizKaren and Lizbeth were very responsive to all of our questions and I really appreciate this.

The trip was great and all encountered people - guides, drivers, hotel & restaurant staff were so kind, polite & professional. Nataly and Daniel were exceptional. At Novotel, Mayara (a hotel staff worker) was exceptional and made the hotel stay 5 star!

Overall, many of the days were too full and too long. The Lima tour day was too hurried to enjoy either the Larco or the historic old town. I recommend removing one of the 2 events. I would keep the cooking event.

I would recommend spending the night in Iquitos rather than the Lima airport hotel. It was a super long day and our night in the hotel was about 4 hours. Too short to really enjoy the first day with Nataly . Again, I would remove one of the stops between Cusco and the sacred valley lodge. (The fancy lunch dining was very nice but happened very late in the day and we were beyond hungry & tired). We started very early in Lima, and ended the day quite late at the very beautiful Arawana hotel. We all would have enjoyed more time to enjoy this place.

I would have liked 2 days in Agua Caliente to have time in the town and time to perhaps do a second hike in Machu Picchu. Again, we arrived late in Agua Caliente with an early start planned the following day.

Cusco was wonderful. The waking tour with Nataly was great and we did not take the rainbow mtn tour and our day staying back exploring Cusco on our own was nice.

It’s hard to know how much is too much and what to drop off the plan or whether to add days. But generally — making the days shorter so travelers can enjoy the evenings where they are would be better. 20 minutes in a museum or at a stop is like zero minutes in my opinion.

Additionally, it would be great to have dining recommendations close by especially in places where we have a short night.

Also providing tipping recommendations ahead of time would be beneficial. We spent a lot of time talking about who gets a tip and how much is appropriate.

Again, I did not do the planning coordination with Doug and KimKim, so I am not complaining. I am just saying that next time I will be more mindful of the tours/plans per day and lengths of the days along with how many nights per place.

I loved having the driver and guides , hotels and tours set up for just us 8 and would totally work with you on a different adventure. Peru is an amazing adventure!

Hotel Reviews
Novotel Cusco
Cusco

Great location, nice room, nice lobby and very nice staff

Authenticity & Character
Location
Cleanliness & Comfort
Aranwa Sacred Valley
Urubamba

What’s to say —- it’s a 5 star hotel and worthy of it

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Oct 29, 2025
Hi Karen,
Thank you so much for your thoughtful feedback — it truly means a lot. I’m really happy to hear you had a great trip overall and that you felt well taken care of, especially by Nataly, Daniel, and Mayara at the Novotel. They’ll be so happy to hear your kind words!
I also really appreciate your honest suggestions about the itinerary. We’re sorry the airline changed its original flight times — with the initial schedule, there would have been more time to rest and enjoy each place.... Read more

Hi Karen,
Thank you so much for your thoughtful feedback — it truly means a lot. I’m really happy to hear you had a great trip overall and that you felt well taken care of, especially by Nataly, Daniel, and Mayara at the Novotel. They’ll be so happy to hear your kind words!

I also really appreciate your honest suggestions about the itinerary. We’re sorry the airline changed its original flight times — with the initial schedule, there would have been more time to rest and enjoy each place. Your comments are very helpful and will guide us in improving future trips.

It’s wonderful to know Peru left such a positive impression on you, and I’d love to help you plan your next adventure here someday!

Warm regards,
Liz

Fantastic Experience
Croatia | Oct 12 - Oct 17, 2025

Kim
Kim A.
Los Angeles, CA | Reviewed on Oct 27, 2025
Absolutely FLAWLESS from start to finish! Tina, our planner in Croatia was responsive and intuitive. Our hotels were lovely and most importantly the transfers (ferries & drivers) were on-time, friendly and professional. I was hesitant to book the “Buggy Safari” in Korcula and it was definitely a highlight of our trip!!! Thank you Tina & kimkim-our trip was perfect and we can’t wait to use kimkim again! Read more

Absolutely FLAWLESS from start to finish! Tina, our planner in Croatia was responsive and intuitive. Our hotels were lovely and most importantly the transfers (ferries & drivers) were on-time, friendly and professional. I was hesitant to book the “Buggy Safari” in Korcula and it was definitely a highlight of our trip!!! Thank you Tina & kimkim-our trip was perfect and we can’t wait to use kimkim again!

Hotel Reviews
Villa Filaus

Felt like staying in a private home. Spacious rooms and keyless entry made for a very nice stay.

Authenticity & Character
Felt like a private home
Location
A bit of a walk, but generally conveniently located.
Staff
Anita was sweet and informative
Cleanliness & Comfort
Hotel Korsal
Korčula

OMG-the staff! Really charming hotel with animated and accommodating staff! We had a lovely time & would definitely return!

Authenticity & Character
Combination historic with modern amenities
Location
Private beach and walk to town!
Staff
Sasha
Cleanliness & Comfort
Activity Reviews
Dubrovnik Panorama tour
Dubrovnik Panorama tour
Dubrovnik

So nice to be met at the ferry by Iwo (sp?) We learned a great deal about the conflict endured by Croatia in the ‘90’s and it’s history.

Quality of Experience
Guides, Drivers and Staff
Transport
Korčula Buggy Safari
Korčula Buggy Safari
Korčula

I was hesitant to book this tour-just sounded a bit corny and not a great fit. Boy, was I wrong!!!!! This was a highlight of our trip! So fun and exciting, we felt like kids! Branco & Ana were delightful & charming. We loved visiting their home after a very exciting drive. Ana made the best bread and orange peels I have ever eaten!

Quality of Experience
Quirky & fun
Guides, Drivers and Staff
Everything was great
Transport
Punctuality & cleanliness
Local specialist: Tina Rajkovic
Tina
Tina Rajkovic
Local specialist in Rijeka, Croatia | Replied on Oct 28, 2025

Dear Kim,
Thank you so much for your kind words and the 5-star review! I’m thrilled to hear that everything went smoothly.
I truly appreciate your relaxing approach from the start. It makes me happy to hear that easy-going travelers get the most out of the trips we plan. It was such a pleasure helping you plan your journey, and I’m delighted it turned out perfectly!
Wishing you many more fun and memorable journeys, always in great company.
Best from Croatia!
Tina

Portugal 2025.
Portugal | Oct 5 - Oct 14, 2025

N
Neal G.
Ashburn, VA | Reviewed on Oct 27, 2025
Our trip to Portugal was terrific. We were a group of 11 friends and Coraima was able to put together an itinerary that worked for all of us! While Lisbon and Porto are must-see places, Sintra and the Pena Palace was an amazing place, as well. Two lesser-known places we visited were Monseraz and Obidos. These were great stops and I would have liked to have had more time to explore each of those. Relatively few tourists at both of those places!
Overall, Coraima and Summer did a great job in...
Read more

Our trip to Portugal was terrific. We were a group of 11 friends and Coraima was able to put together an itinerary that worked for all of us! While Lisbon and Porto are must-see places, Sintra and the Pena Palace was an amazing place, as well. Two lesser-known places we visited were Monseraz and Obidos. These were great stops and I would have liked to have had more time to explore each of those. Relatively few tourists at both of those places!
Overall, Coraima and Summer did a great job in organizing this trip for us! They were very responsive to all of our questions leading up to trip! The email thread that they created was extremely helpful!
I would absolutely use Kimkim agian to set up a future trip!

Hotel Reviews
PortoBay Teatro
Porto

An excellent hotel in a very good location! Staff was excellent, and the breakfast was fantastic!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel da Baixa
Lisbon

Wonderful hotel in a great location! Breakfast was terrific, and the staff was excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Food Walk
Private Food Walk
Porto
Quality of Experience
Guides, Drivers and Staff
Discover Porto by Electric Tuk-Tuk
Discover Porto by Electric Tuk-Tuk
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Private Tuk-Tuk Experience Along the 28 Tram Route
Private Tuk-Tuk Experience Along the 28 Tram Route
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Dec 01, 2025

Neal, it was so fun working with your group! Helping you all plan your trip reminded me why I love this job 😊 I really appreciate you sharing all of your thoughtful feedback about your time with us. I hope your group came back with incredible memories and that you're already looking forward to another trip with us. I'm looking forward to seeing you again soon!
Coraima

Japan was the 4th trip that we've booked thro...
Japan | Oct 5 - Oct 19, 2025

Judy
Judy J.
Los Angeles, CA | Reviewed on Oct 27, 2025
Japan was the 4th trip that we've booked through KimKim! Greg arranged the best trip we've had so far! In working with Greg, we could tell that he wanted to give us the best possible experience of Japan and it's culture, and he delivered!! We had a mix of private guided tours, small group tours, exploring on our own, as well as some select private experiences (Japanese Afternoon Tea at the Palace Hotel, decorating Lacquered Japanese Bowls as well as Japanese Calligraphy). The hotels... Read more

Japan was the 4th trip that we've booked through KimKim! Greg arranged the best trip we've had so far! In working with Greg, we could tell that he wanted to give us the best possible experience of Japan and it's culture, and he delivered!!

We had a mix of private guided tours, small group tours, exploring on our own, as well as some select private experiences (Japanese Afternoon Tea at the Palace Hotel, decorating Lacquered Japanese Bowls as well as Japanese Calligraphy).

The hotels that Greg suggested, were all located in areas close to public transportation as well as sites we could walk to, in some cases. We opted to have breakfast included at each hotel, and the selection of both Western and Japanese style offerings was outstanding.

We spent 2 weeks total in Japan Tokyo (4 nights), Kanazawa (2 nights), Kyoto (5 nights) ,Hiroshima (2 nights) and
Hakone (1 night)

We came away from our experiences in Japan with a deeper understanding and appreciation of the Japanese culture - thank you Greg, for making this possible!!

Hotel Reviews
Suiun

This was our first experience staying in an Onsen. Definitely something one should try at least once when they visit Japan! From leaving your shoes at the front door to picking out a kimono to wear while on-site, each experience was new. Dinner was served over several courses in your own private space in the dining area. Breakfast was in the same space, with many dishes offered. The beds were comfortable and the room was spacious and comfortable.

Authenticity & Character
Wearing kimonos was a very nice touch! The rooms had that old world feel with modern amenities, of course!
Location
The Onsen was within walking distance from the Open Air Art Museum (not to be missed!) and the cable car when returning from Ōwakudani Station and Gora Botanical Gardens.
Staff
Friendly but professional staff. They guided us through the check-in (tea provided) and off to our room where they explained how to use the soaking tub!
Cleanliness & Comfort
Well maintained property that you can see the staff cares about!
Hotel Granvia Hiroshima South Gate

We weren't sure when we were first presented with the idea to stay in a hotel located within the train station in Hiroshima, but it turned out to be one of the best stays! The room was on the smaller side (bed right up against the wall), but we didn't spend much time there, as we were out seeing the historical sites. Breakfast in the on-site restaurant was outstanding with many local and western items to choose from. We caught the streetcar steps from the hotel door, and when we were leaving to head back to Tokyo, the Shinkansen platform was just at the other end of the train station. Easy Peasy!

Authenticity & Character
This felt more like a business hotel, which isn't a bad thing...
Location
Just steps to catch the local streetcar or trains to other cities. There was a shopping mall located within the train station, and there were several food courts and dessert shops located right next to the hotel!!
Staff
The staff were very helpful answering our questions for catching the streetcar and provided us maps and timetable.
Cleanliness & Comfort
The bed was comfortable and the view over the city was nice.
KAYA Kyoto Nijo Castle
Kyoto

We really enjoyed our 5 night stay at this hotel. The room was a nice size with a comfortable bed, and a relaxing shower that was separate from the sink and toilet (which was in it's own space!). The breakfast was outstanding, with many different dishes to try. The location was near a laundromat, restaurants and public transportation. The Nijo Castle was a short walk away and well worth the visit!

Authenticity & Character
Bamboo flooring, calm muted colors, it was just a pleasant place to come back to each day!
Location
While public transportation was available, we found it much quicker to have the front desk request a taxi for us when we wanted to see some of the sights (a 40 min bus ride with transfers became a 15 min taxi ride to the Bamboo forest).
Staff
The front desk staff was very helpful requesting taxi's for us and giving us bottled water, always with a smile!
Cleanliness & Comfort
The bed was very comfortable and the room was large enough that you could relax.
Mitsui Garden Hotel Kanazawa
Kanazawa

We stayed two nights in this hotel. The room was large enough to have space on both sides of the bed!! On-site restaurant offered a delicious breakfast with something for everyone. The location was walking distance to many sites and public transportation.

Authenticity & Character
The hotel was comfortable.
Location
The Omicho Market and many temples/shrines were within walking distance, as well as the Kanazawa Castle and the Samurai district.
Staff
The staff were helpful in holding our luggage until we could check in later in the day.
Cleanliness & Comfort
The bed was comfortable and the room and hotel in general were very clean.
Hotel the Celestine Tokyo Shiba
Tokyo

We enjoyed 4 nights at this hotel. The room was a bit smaller than we were thinking it would be (bed was against the wall and one of us had to crawl over the bed each night to sleep. The view from the room however, was amazing! We were on the 17th floor and had a city view with gorgeous sunsets. The on-site restaurant had an outstanding breakfast with many local and western dishes to try! The location was excellent being close to many subway stations and temples. We went to a 6:00 a.m. Buddhist service that was a 10 min walk from the hotel. We would definitely stay here again!

Authenticity & Character
While this hotel was part of a chain, it didn't feel cookie cutter at all. They had a beautiful Kimono on display in the lobby.
Location
Close to many subway stations and temple
Staff
Staff were very polite and helpful, though we had to resort to Google Translate often.
Cleanliness & Comfort
The room was cleaned daily and the bed was very comfortable. You could tell that the property was well cared for.
Activity Reviews
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Japan

We've been on many food tours, and this one was pretty good. We had a small group of 6 for this tour, which was a good size. Our guide, Yuma, was nice and showed us some local history and a small temple where you wouldn't have expected to see one!. The local food was good.

Ultimate Osaka Private Walking Tour (Osaka Castle, Shinsekai, Dotonbori)
Ultimate Osaka Private Walking Tour (Osaka Castle, Shinsekai, Dotonbori)
Japan

We were fortunate to have Pam once again as our guide! She met us at our hotel and we took a taxi to the train station to catch a local express from Kyoto to Osaka for the day. Dotonbori and Shinsekai were short subway rides away from Osaka Castle. There were so many shops to explore in these districts! The castle was beautiful, though we didn't go inside as there was a huge line.

Japanese Calligraphy Experience (Nara)
Japanese Calligraphy Experience (Nara)
Japan

When this experience was first presented, I didn't think we would appreciate it as much as we did. Hisae and her mother were excellent, patient teachers. Japanese Calligraphy is very different from English calligraphy. For this class, we used a thicker brush to write out different symbols. Who knew a couple downward strokes and cross bars were a word! The brush strokes are performed in a style unique to Japanese Calligraphy. Hisae's mother was very gracious and wrote out our grandchildren's names in Japanese calligraphy for us to present to them as something special from Japan.

Quality of Experience
This class was held in Hisae's home so you were able to see another side of Japanese culture outside of hotels.
Guides, Drivers and Staff
Hisae and her mother are true Japanese calligraphy artist who are well know in the community.
Stunning Arashiyama Bamboo Grove & Secluded Temples with Private Guide
Stunning Arashiyama Bamboo Grove & Secluded Temples with Private Guide
Japan

Our guide, Pam, was the best! She walked us down some back roads to see some off the radar temples before heading to the bamboo grove. The bamboo is never cut in this area, so it's quite dense and beautiful!

Guides, Drivers and Staff
Pam was very personable and all around fun to tour the sites with! She was always happy to answer our many questions, and increase our knowledge of that area of Japan!
Traditional Japanese Tea Ceremony with Kimono Wearing (Higashiyama)
Traditional Japanese Tea Ceremony with Kimono Wearing (Higashiyama)
Japan

What a fun experience! It's like getting ready for the prom. You pick out your kimono and the ladies help you get it wrapped the correct way. Then they do your hair and add accessories to your hair to make you shine! Then it's off to take pictures in the garden. Once you're done, you are led to the tea room where a lovely lady explains and demonstrates how to make Matcha tea. This experience was something even my husband enjoyed. There is also an option to wear your kimono all day as you wander around the Gion area.

Private Kyoto Temples & Gion Tour
Private Kyoto Temples & Gion Tour
Japan

Akira was our guide for this half-day tour. We toured around the Rokuharamitsu-ji and Kiyomizu-dera temple. What amazing buildings! Our next stop was in the Gion area of Kyoto. So much history and streets to wander down!

Private Maki-e Experience: Lacquered Chopsticks or Japanese Bowls
Private Maki-e Experience: Lacquered Chopsticks or Japanese Bowls
Kanazawa

We had a lot of fun with the guest artist decorating Japanese bowls to keep - we were pleasantly surprised how well our bowls turned out! The location was close to where we were staying and was in a one room building, which is also used for other activities. Lots of light and a welcoming location.

Discover the secret gems of Kanazawa - Omicho Market & Samurai District - Private Walking Tour
Discover the secret gems of Kanazawa - Omicho Market & Samurai District - Private Walking Tour
Kanazawa

Our guide, Rimiko, took us all around the Omicho Market where we tried some raw oysters, Crab and pork croquettes, local Wagyu beef freshly grilled as well as some favorite desserts of Rimiko that she introduced us to. We stopped at the Oyama Shrine on the way to the Samurai district and saw where the Samurai lived at one time, though the area has been gentrified.

Sumo Show with special, sumo nabe lunch included
Sumo Show with special, sumo nabe lunch included
Tokyo

This actually turned out to be a fun experience. The retired sumo wrestlers had a good rapport with the audience and knew how to work the crowd!

Tokyo Night Food Tour in Shinjuku
Tokyo Night Food Tour in Shinjuku
Tokyo

This was a small group tour with 7 of us (an Australian family of 5 and my husband and myself). The guide spoke very good English - she had lived in Australia for a time, which was very helpful as we had lots of questions. The tour actually took place in parts of the red light district of Tokyo. What an eye-opening experience that was. Often food tours will inundate you with 7-10 stops .This tour was nice in that we only went to 3 spots. The first stop was to a restaurant where we had tempeh and sushi. The second stop was the best - Korean barbeque wagyu beef we grilled at the table - delicious! Last stop was to see the lights over the city and have some gelato. The tour guide was fun and the group had a good time!

Quality of Experience
Location, food
Food
Korean barbeque wagyu beef!
Guides, Drivers and Staff
The guide spoke good English and was knowledgeable.
Transport
This was a walking tour, so not an easy question to answer.
Morning at Meiji Jingu and Harajuku with Private Guide
Morning at Meiji Jingu and Harajuku with Private Guide
Tokyo

We thoroughly enjoyed our time with Masa-san, our guide the first full day in Tokyo! Masa-san was very knowledgeable about both the Buddhist and Shinto temples we explored. He was enormously helpful in showing us how to navigate the subway system and using our Suica card.

Quality of Experience
We got a good introduction to Tokyo with this tour.
Guides, Drivers and Staff
Masa-san was a personable and knowledgeable guide - we thoroughly enjoyed our time with him!
Transport
We've been on subways from New York to Paris, but Tokyo subways are heads above all the rest! They are fast, on-time and very clean.
Local specialist: Greg Varga
Greg
Greg Varga
Local specialist in Tokyo, Japan | Replied on Dec 01, 2025

Hi Judy and Steve,

Thank you so much for your kind words and the detailed review. It really means a lot to hear that this was your best trip yet and that I could help make your time in Japan so special. I loved working with you on this itinerary, and I’m really glad the mix of guided tours, personal experiences, and great locations worked well for you. I'm especially happy to know it all came together in a way that gave you a deeper connection to the culture. I hope we can plan another adventure to Japan together soon!

Greg
You Could Travel team

Dear Kim Kim,I hope this message finds you ...
Greece | Oct 12 - Oct 18, 2025

Racquel
Racquel g.
Atlanta, GA | Reviewed on Oct 27, 2025
Dear Kim Kim, I hope this message finds you well. I wanted to take a moment to share some feedback regarding our recent trip, as this vacation is incredibly meaningful to my husband and me. It serves as our yearly honeymoon — a special time for us to reconnect, especially since we both work in law enforcement and rarely have time away together. First, I want to express my appreciation for your attentiveness and professionalism throughout the planning process. However, I don’t feel that my... Read more

Dear Kim Kim,

I hope this message finds you well. I wanted to take a moment to share some feedback regarding our recent trip, as this vacation is incredibly meaningful to my husband and me. It serves as our yearly honeymoon — a special time for us to reconnect, especially since we both work in law enforcement and rarely have time away together.

First, I want to express my appreciation for your attentiveness and professionalism throughout the planning process. However, I don’t feel that my preferences and expectations were not fully understood or reflected in some parts of the trip.

Our hotel in Athens was nice in terms of accommodations, but the lack of concierge service was a major disappointment for us. Personalized service and assistance are very important elements of our travel experience. While the hotel staff were friendly and welcoming, the absence of a concierge made it difficult to navigate the area and arrange activities smoothly.

We also encountered an issue with our tour guides in Athens. There was some confusion about our meeting location, and the guide became upset and raised her voice when we didn’t meet her outside as she expected — we had been waiting just downstairs. While this was uncomfortable, I do want to acknowledge that she was very knowledgeable and that the remainder of the tour went well.

A more serious issue occurred when departing to Egypt. We learned from the airline that our travel agent should have verified that our passports were compliant for our destination. Unfortunately, my husband’s passport was not accepted initially because it expires in April 2026, leading to a 12-hour delay. We made multiple calls and sent messages but received no response. After pleading with the airline, they finally allowed us to continue our travel. By the time we arrived in Egypt, it was 3:45 a.m., and we reached the hotel around 5:45 a.m. Our scheduled day tour at 8 a.m. had to be postponed to 11 a.m., causing us to miss several experiences. This situation created a domino effect that impacted a significant portion of our trip.

On a positive note, our time in Santorini was absolutely wonderful. The hotel, staff, and tour guides there exceeded our expectations and made that part of our trip truly memorable.

I’m sharing this feedback because we truly value these annual trips, and with a few adjustments, future experiences could be exceptional from start to finish. I would appreciate any follow-up or resolution you can offer, particularly regarding the passport issue and the missed portions of our tours.

Thank you again for your time, and I look forward to your response.

Warm regards,
Racquel Gil

Hotel Reviews
Dreams Luxury Suites
Santorini

We truly cannot express how much we loved everything about this hotel. Every detail, from the warm hospitality to the breathtaking views, made our stay extraordinary.

Authenticity & Character
Location
Staff
Our cleaning lady and the staff member who delivered our food each day were absolutely the sweetest. They went above and beyond to make us feel welcome and taken care of — we’ll never forget their kindness.
Cleanliness & Comfort
Ergon House Athens
Athens

The hotel was nice in terms of accommodations, but the lack of concierge service was a major disappointment for us. Personalized service and assistance are very important elements of our travel experience. While the hotel staff were friendly and welcoming, the absence of a concierge made it difficult to navigate the area and arrange activities smoothly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Premium Sunset Catamaran Cruise in the Caldera lagoon
Premium Sunset Catamaran Cruise in the Caldera lagoon
Santorini
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local Transfer in Santorini
Greece

The local company we worked with was outstanding. Their kindness, professionalism, and attention to detail made a lasting impression on us.

Quality of Experience
Guides, Drivers and Staff
Transport
Santorini Farm Tour: Food & Wine
Santorini Farm Tour: Food & Wine
Santorini

We absolutely loved our guide! Her kindness, knowledge, and thoughtfulness stood out. She made sure we took plenty of pictures and helped us create memories we’ll cherish forever.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The local company we worked with was outstanding. Their kindness, professionalism, and attention to detail made a lasting impression on us.
Private Acropolis Hill & Museum Tour
Private Acropolis Hill & Museum Tour
Athens

Experiencing the rich history and culture firsthand felt like stepping back in time — it was absolutely spectacular.

Quality of Experience
Guides, Drivers and Staff
Transport
There was no transport we walk everywhere
Local specialist: Irene Lappa
Irene
Irene Lappa
Local specialist in Athens, Greece | Replied on Oct 29, 2025
Dear Racquel,
Thank you for your kind words about the planning process, and I’m delighted to hear that you had such a wonderful time in Santorini.
I’m sorry to hear about your disappointment regarding the lack of concierge service in Athens. Had I realized earlier that concierge support was important to you, I would have suggested a different hotel. Regarding the guide in Athens, I want to reassure you that this was an isolated incident, and I have already addressed it with the local...
Read more

Dear Racquel,
Thank you for your kind words about the planning process, and I’m delighted to hear that you had such a wonderful time in Santorini.
I’m sorry to hear about your disappointment regarding the lack of concierge service in Athens. Had I realized earlier that concierge support was important to you, I would have suggested a different hotel. Regarding the guide in Athens, I want to reassure you that this was an isolated incident, and I have already addressed it with the local team.
Concerning the major issue you encountered while departing for Egypt, I completely understand how upsetting that experience must have been, and I’m truly sorry for the stress it caused and for the activities you were unable to enjoy as a result. Looking back, I realize I should have asked you to check the visa and entry requirements for Egypt before booking the flights on your behalf, rather than assuming this had already been taken care of. I will certainly keep this in mind for future planning.
I sincerely hope that these challenges did not overshadow your overall experience and that you returned home with many beautiful memories from your time in both Greece and Egypt.
All the best,
Irene

7 Days in France (Nice and Paris)
France | Oct 16 - Oct 22, 2025

D
David F.
Denver, CO | Reviewed on Oct 27, 2025
My Wife and I spent 7 days in France with the help of Liz, our Travel Specialist, and the Operations Team. We were very happy with KimKim and our trip. Liz had several great ideas on how to organize and improve our agenda. The contractors hired by KimKim to transport us and guide us were top-notch. In the south, we spent a day with a guide visiting Eze and Monaco as well as the Rothschild Ville. Theo, our Guide, was excellent in his knowledge, affability, and well-connected to get us... Read more

My Wife and I spent 7 days in France with the help of Liz, our Travel Specialist, and the Operations Team. We were very happy with KimKim and our trip. Liz had several great ideas on how to organize and improve our agenda. The contractors hired by KimKim to transport us and guide us were top-notch. In the south, we spent a day with a guide visiting Eze and Monaco as well as the Rothschild Ville. Theo, our Guide, was excellent in his knowledge, affability, and well-connected to get us in places and reservations for lunch, etc.. His knowledge of the area was excellent, and he was very patient with our questions.

Later, we traveled without hick-up to Paris on the TGV trains. Once again pick-up service was flawless, and we started the Paris portion of our trip with a dinner cruise on the Seine River. We had KimKim hire guides for a tour of Notre-Dame and Sainte-Chapelle. We were again extremely pleased with the guide and his knowledge. These guides are worth every penny as they make the experience so much richer. No way we could have had half the experience without their local knowledge and historical context.

My only minor correction or suggestion was the seating assignments on the river cruise. The seats were a little tight and would have preffered a better spot on the boat.

Thanks again to Liz and the Ops Team for taking such good care of us.

The App we used, as well as the personalized Tips Video of our Trip, and all the care and attention during our trip were spot on. Not over or underdone.

Best Regards,
David Faber

Local specialist: Liz Chreist
Liz
Liz Chreist
Local specialist in Kimkim HQ | Replied on Oct 29, 2025
Thank you so much for sharing your experience — we’re thrilled to hear that your 7-day journey through France was memorable! It’s wonderful to know that I was able to help craft an itinerary that truly resonated with you and that our trusted guides and drivers delivered top-notch service throughout. We’re especially happy to hear that Theo made your day in the South of France so special — his deep knowledge and thoughtful connections are exactly what we hope to offer through every local... Read more

Thank you so much for sharing your experience — we’re thrilled to hear that your 7-day journey through France was memorable! It’s wonderful to know that I was able to help craft an itinerary that truly resonated with you and that our trusted guides and drivers delivered top-notch service throughout.

We’re especially happy to hear that Theo made your day in the South of France so special — his deep knowledge and thoughtful connections are exactly what we hope to offer through every local expert. And we couldn’t agree more: having passionate, well-informed guides can transform a trip from great to unforgettable. Your appreciation for the Notre-Dame and Sainte-Chapelle tours in Paris means a lot to us.

Thank you also for your thoughtful feedback regarding the river cruise seating — we’ll be sure to pass that along to our partners to help improve future experiences.

Lastly, we’re glad the app and personalized Tips Video I created for you added value to your trip without being overwhelming. We strive for that balance, and it’s great to hear it hit the mark.

We truly appreciate your kind words and hope to help you plan another adventure soon!

Warm regards,
Liz and the KimKim Team

Italy review from Sharon Miller
Italy | Oct 10 - Oct 25, 2025

S
Sharon M.
Newark, NJ | Reviewed on Oct 27, 2025
Bea and Team! Firstly I am sorry to be a bit tardy but after being away for an extended period of time, life has beckoned us and we are now juggling home and work life which all require attention since we have been away. I would like to go back and be more specific with details, but for this moment I simply don't have the time. The trip was great with only one snafu which was the double booking of Bari leaving us without a reservation. It could happen to anyone, but one thing that... Read more

Bea and Team!

Firstly I am sorry to be a bit tardy but after being away for an extended period of time, life has beckoned us and we are now juggling home and work life which all require attention since we have been away. I would like to go back and be more specific with details, but for this moment I simply don't have the time.

The trip was great with only one snafu which was the double booking of Bari leaving us without a reservation. It could happen to anyone, but one thing that would have helped is to have a driver or tax pick up all our luggage to transport to the next place so we didn't have to carry many piece of luggage and gifts many blocks which was nearly impossible. Again, that is the only thing that wasn't perfect! I will use Bea and KimKim in the future!

Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Nov 26, 2025
Hi Sharon! Thank you so much for your kind words! I’m very glad to hear that your trip was wonderful after the long wait. Regarding the situation in Bari, I want to sincerely thank you again for your understanding. As explained, the issue was due to an internal error on the hotel’s side (we always reconfirm all services before our travelers arrive, and everything was confirmed on our end). I completely agree that arranging a luggage transfer would have made things much easier for you that... Read more

Hi Sharon! Thank you so much for your kind words! I’m very glad to hear that your trip was wonderful after the long wait. Regarding the situation in Bari, I want to sincerely thank you again for your understanding. As explained, the issue was due to an internal error on the hotel’s side (we always reconfirm all services before our travelers arrive, and everything was confirmed on our end). I completely agree that arranging a luggage transfer would have made things much easier for you that day. That’s excellent feedback, and it’s something I’ll keep in mind for similar itineraries in the future. It means a lot that you would travel with us again, and it was a pleasure to help plan your journey! Best regards, Bea.

Our trip to Costa Rica was absolutely wonderf...
Costa Rica | Oct 11 - Oct 19, 2025

Kelley
Kelley S.
Dallas, TX | Reviewed on Oct 27, 2025
Our trip to Costa Rica was absolutely wonderful, thanks to Yuliana’s exceptional planning and attention to detail! She took the time to really understand our interests and budget, and made thoughtful adjustments along the way to ensure everything was just right. The entire itinerary was seamless — every pick-up and drop-off went exactly according to plan. We stayed at four different hotels in various regions, which gave us the perfect balance of relaxation and adventure. Each excursion was... Read more

Our trip to Costa Rica was absolutely wonderful, thanks to Yuliana’s exceptional planning and attention to detail! She took the time to really understand our interests and budget, and made thoughtful adjustments along the way to ensure everything was just right.

The entire itinerary was seamless — every pick-up and drop-off went exactly according to plan. We stayed at four different hotels in various regions, which gave us the perfect balance of relaxation and adventure. Each excursion was a highlight, and all our interactions with drivers, guides, and hotel staff were professional and pleasant.

One tip for future travelers: if your itinerary includes travel up and down around the volcano areas, we recommend bringing Dramamine — the roads are winding, and it can make the trip much more comfortable.

We couldn’t have asked for a smoother or more enjoyable experience. Thank you, Yuliana, for creating such a perfectly organized and memorable Costa Rican adventure!

Hotel Reviews
Crowne Plaza San Jose La Sabana by IHG
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shana by the Beach Resort
Manuel Antonio

I loved seeing the Capuchin and squirrel monkeys!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Establo Mountain Hotel
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Los Lagos Spa & Resort
La Fortuna

Absolutely gorgeous!! The food was fantastic!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Costa Rica

Our guided hike through Manuel Antonio National Park was an unforgettable experience! The park is absolutely stunning — lush, vibrant, and full of wildlife at every turn. Our guide was fantastic, helping us spot so many animals we would have easily missed on our own. We saw several sloths, along with a variety of other fascinating creatures, from colorful birds to playful monkeys. The trails led us to some truly beautiful beach areas, where we could relax and take in the breathtaking coastal views. Travel tips: bring plenty of water, comfortable walking shoes, binoculars if you have them, and an extra couple of dollars. We purchased ice-cold coconuts on our way out, and they were perfect for the occasion! This tour was the perfect combination of nature, wildlife, and relaxation — highly recommend it to anyone visiting Costa Rica!

Quality of Experience
Guides, Drivers and Staff
Transport
Damas Island Boat Tour
Damas Island Boat Tour
Costa Rica
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Night Excursion at the Wildlife Refuge in Monteverde
Night Excursion at the Wildlife Refuge in Monteverde
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Selvatura Park Guided Hanging Bridges & Zip Lining
Selvatura Park Guided Hanging Bridges & Zip Lining
Monteverde

We started our day at Selvatura Park with a guided nature walk, and it was such a fascinating experience! Our guide was incredible — he pointed out animals and creatures we never would have noticed on our own, like bats resting inside a hollow tree and orange-knee spiders hidden among the plants. Note to future travelers: this walk is quite long and can be challenging for those who aren’t used to a lot of walking or uphill terrain. It’s absolutely worth it, but it helps to build up your stamina beforehand so you can fully enjoy the experience. After the nature walk, we continued to the zip line adventure with Sebastian and Carlitos, and it was amazing from start to finish! They were so patient and kind, especially with my 80-year-old mom, who needed a few walking breaks along the way. They never made us feel rushed — instead, they turned each stop into part of the adventure, pointing out the scenery and keeping everything fun and relaxed. I’m usually afraid of heights, but both Sebastian and Carlitos helped me feel safe and confident the entire time. Their encouragement made the adventure unforgettable — full of excitement, laughter, and stunning views. And don’t miss the Tarzan Swing at the end — it’s the perfect way to wrap up an incredible day at Selvatura Park!

Quality of Experience
Guides, Drivers and Staff
Sebastian and Carlitos were wonderful guides.
Transport
Coffee, Chocolate & Sugar Cane Experience
Coffee, Chocolate & Sugar Cane Experience
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Whitewater Rafting on the Balsa River Class II & III
Whitewater Rafting on the Balsa River Class II & III
Arenal/La Fortuna

Our whitewater rafting adventure with Jiro was an absolute highlight of our trip! He took excellent care of us from start to finish — making sure we were safe, comfortable, and having a great time throughout the entire experience. Jiro’s energy and expertise made the trip both exciting and enjoyable. He explained everything clearly, kept the group laughing, and made even the more challenging rapids feel fun and manageable. If you’re considering this excursion, don’t miss it — it’s an unforgettable experience and Jiro is fantastic!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hike to La Fortuna Waterfall
Hike to La Fortuna Waterfall
Arenal/La Fortuna

It was a great experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Oct 28, 2025
Hello Kelley,
Thank you so much for your kind words! I am so happy to hear that your trip to Costa Rica was such a wonderful experience and that the itinerary felt just right for your interests and pace. It was a pleasure to work with you and make adjustments along the way to ensure everything flowed smoothly.
I really appreciate your tip about the winding volcano roads, so helpful for future travelers! I’m also glad to hear that your interactions with drivers, guides, and hotel staff were...
Read more

Hello Kelley,
Thank you so much for your kind words! I am so happy to hear that your trip to Costa Rica was such a wonderful experience and that the itinerary felt just right for your interests and pace. It was a pleasure to work with you and make adjustments along the way to ensure everything flowed smoothly.
I really appreciate your tip about the winding volcano roads, so helpful for future travelers! I’m also glad to hear that your interactions with drivers, guides, and hotel staff were enjoyable.
It means a lot to me that your trip was memorable and stress-free. I would be thrilled to help plan another adventure for you anytime!
Pura Vida!
Yuliana

Majid (our tour planner ) and Mustafa (our to...
Morocco | Oct 8 - Oct 18, 2025

Teresa
Teresa T.
Ashburn, VA | Reviewed on Oct 27, 2025
Majid (our tour planner ) and Mustafa (our tour guide and driver) were excellent! They were good
Planners and
Communicators. Majid was
Excellent at planning events and locations and
Hotels that fit our desires and needs. Mustafa was our
Constant
Companion. He is a superb driver. He is well versed in all
Things Moroccan and was an excellent tour guide as well. Mustafa was very aware of and sensitive
To our needs and preferences and
He accomplished
Keeping all
Of us happy. He is...
Read more

Majid (our tour planner ) and Mustafa (our tour guide and driver) were excellent! They were good
Planners and
Communicators. Majid was
Excellent at planning events and locations and
Hotels that fit our desires and needs. Mustafa was our
Constant
Companion. He is a superb driver. He is well versed in all
Things Moroccan and was an excellent tour guide as well. Mustafa was very aware of and sensitive
To our needs and preferences and
He accomplished
Keeping all
Of us happy. He is responsible
And friendly and trustworthy. We have
No hesitation at all in highly recommending Majid and Mustafa for your Moroccan tour and adventure. They are the best!!

Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Oct 27, 2025

Hello Teresa,
Thank you so much for your thoughtful and detailed review! I’m truly delighted to hear that you had such a wonderful experience with me and Mustafa. It’s fantastic to know that the planning, guiding, and personal care met your expectations and helped make your Moroccan adventure memorable.
I’ll be sure to share your kind words with Mustafa . I am sure he be thrilled to know he made your trip so special.
We deeply appreciate your recommendation and hope to welcome you again soon for another unforgettable journey in Morocco!
Best,
Majid

All our guides were wonderful. We especially ...
Spain | Oct 5 - Oct 15, 2025

Carol Ann
Carol Ann L.
Ashburn, VA | Reviewed on Oct 27, 2025
All our guides were wonderful. We especially enjoyed the tours with Enrique in Madrid and Ruth in Barcelona. It was a smooth and seamless trip despite all the cities involved. Hotels were great. We loved Spain. We have already recommended Kimkim to others. You guys did a wonderful job in putting this memorable trip together for us. Read more

All our guides were wonderful. We especially enjoyed the tours with Enrique in Madrid and Ruth in Barcelona. It was a smooth and seamless trip despite all the cities involved. Hotels were great. We loved Spain. We have already recommended Kimkim to others. You guys did a wonderful job in putting this memorable trip together for us.

Hotel Reviews
Hotel & Spa Plaza Mercado
Valencia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Andante Hotel
Barcelona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fontecruz Sevilla Seises
Sevilla

Great location and very beautiful decor

Authenticity & Character
Location
Staff
Cleanliness & Comfort
7 Islas Hotel
Madrid

Fabulous breakfast. Good location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Barcelona & Gaudí:  An Architecture Walk
Barcelona & Gaudí: An Architecture Walk
Barcelona
Quality of Experience
Guides, Drivers and Staff
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Barcelona
Quality of Experience
L000
Food
Guides, Drivers and Staff
Cook Paella like a Valenciano
Cook Paella like a Valenciano
Valencia
Quality of Experience
Food
Paella experience was fun. Guillermo was wonderful
Guides, Drivers and Staff
Monumental Seville on Foot & Visit Real Alcázar
Monumental Seville on Foot & Visit Real Alcázar
Seville
Quality of Experience
Guides, Drivers and Staff
Walking Madrid’s Old Town
Walking Madrid’s Old Town
Madrid
Quality of Experience
Guides, Drivers and Staff
Taste Seville: Where Locals Eat Tapas, Drink, & Live
Taste Seville: Where Locals Eat Tapas, Drink, & Live
Seville
Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Oct 28, 2025

Hi Carol, I’m so happy to hear you had such a great time in Spain and that everything went just as we planned! I will make sure to pass your feedback to Enrique and Ruth! Thank you as well for recommending us, it means a lot! Hope to plan another adventure with you soon 😊 I wish you all the best, Anita

Great trip
Croatia | Oct 14 - Oct 23, 2025

Mary
Mary H.
Seattle, WA | Reviewed on Oct 27, 2025
Sarah did a great job booking our trip. All of our guides were excellent very knowledgeable. They all know the history do well. We learned so much and saw the most incredible things. Read more

Sarah did a great job booking our trip. All of our guides were excellent very knowledgeable. They all know the history do well. We learned so much and saw the most incredible things.

Hotel Reviews
Hotel Neptun Dubrovnik
Dubrovnik

Beautiful Hotel!

Authenticity & Character
Location
Amazing views
Staff
Cleanliness & Comfort
Amfora Hvar Grand Beach Resort
Hvar

Super view from our room!

Authenticity & Character
Views
Location
Easy walk to town
Staff
Very nice
Cleanliness & Comfort
Clean and neat
Heritage Hotel Santa Lucia
Split

Super hotel. The people here were so helpful and kind.

Authenticity & Character
History
Location
Close to Dioclation Palace
Staff
Excellent customer service
Cleanliness & Comfort
Activity Reviews
Private Motor Boat Excursion to Brač & the Pakleni Islands (end in Hvar)
Private Motor Boat Excursion to Brač & the Pakleni Islands (end in Hvar)
Split

Best way to go from Split to Hvar. The only problem was our weather that day was not great. But you cannot predict that.

Quality of Experience
Guides, Drivers and Staff
Very friendly and knowledgeable.
Guided Walking Tour of Split
Guided Walking Tour of Split
Split

Super informative and great host. Learned so much.

Quality of Experience
Local specialist: Sarah Cosic

18 days in Italy without the headaches..
Italy | Oct 8 - Oct 24, 2025

Matt
Matt W.
Ashburn, VA | Reviewed on Oct 27, 2025

The confidence and security provided by the KimKim platform was outstanding... The passion and experience of Arianna (Storywalking partner of KimKim) was very evident in the selection of Hotels, Tours and pacing of the itinerary... The entire process went together like a new set of LEGOS.... Location of Hotels that provided walking access to scheduled tours and restaurants... Drivers that were on time or earlier... Daily communications with mobile tickets for Trains and Tours was all seamless... Travel is typically stressful... KimKim eliminated so much of it... We highly recommend.

Local specialist: Arianna Zampieri
Arianna
Arianna Zampieri
Local specialist in Italy | Replied on Nov 03, 2025

Dear Matt and Kathe,
Thanks a lot for your review!
We’re thrilled to hear that your trip went so smoothly and that you felt confident and supported throughout the entire journey. We are also pleased to know our careful planning, hotel selections, and itinerary pacing made your experience seamless and enjoyable. And that you appreciated our daily communication and reliable drivers who helped make your travels stress-free.
It was a pleasure creating this adventure for you, and we hope to welcome you back to Italy soon!
Arianna & the Storywalking Team

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.