Kimkim Trip Reviews

4.8
Based on 18,229 ratings
Read 18,229 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Anthony put together a once in a lifetime exp...
Galapagos Islands | Sep 21 - Sep 30, 2025

James
James L.
Atlanta, GA | Reviewed on Oct 01, 2025
Anthony put together a once in a lifetime experience for me. He covered it all with carefully thought out detail and stayed diligent in communicating with great frequency. Anthony’s knowledge of the Galapagos was amazing. Both land and underwater, everything was perfect.
Arriving for an overnight stay in Guayaquil and then the next morning off Santa Cruz was simple. Jorge with Link greeted me on my arrival at the airport, escorted me to the hotel, picked me up the next morning and escorted...
Read more

Anthony put together a once in a lifetime experience for me. He covered it all with carefully thought out detail and stayed diligent in communicating with great frequency. Anthony’s knowledge of the Galapagos was amazing. Both land and underwater, everything was perfect.
Arriving for an overnight stay in Guayaquil and then the next morning off Santa Cruz was simple. Jorge with Link greeted me on my arrival at the airport, escorted me to the hotel, picked me up the next morning and escorted me back to the airport. Jorge stayed with me through the many steps required to gain proper entry to the Galapagos. Upon my return to Guayaquil, Jorge was right there waiting for me. Again, back to the hotel and a pick up the next morning for my final journey back to the USA.
On my arrival to the Galapagos, I was greeted by Rubin with Link. Once through baggage check, a short bus ride and water taxi, we arrived on Santa Cruz Island. A taxi transport and we were off to the Highlands for lunch, that was followed by an incredible tour through the national park that protects the giant tortoises. Rubin, a biologist and naturalist, narrated the incredible history of how the these gentle giants arrived in the Galapagos.. His knowledge was endless, I felt like I was back in college with an inspiring professor. Back to the taxi for our trip to my hotel, but Rubin wasn’t done as he guided me up to the tortoise Darwin research foundation center where my education continued. If you have chance to ask for Rubin, don’t think thing twice, just do it.
Next was my dive experience, all set up by Anthony with Scuba Iguana. I went the morning before my first dive to be outfitted with all my dive gear. Conveniently located , a short 45 second walk from my hotel, Blu Galapagos. The staff was excellent, quickly checked me in and fitted me with all the equipment I needed for the next five days of diving.
The next morning I arrived at 7 AM for a daily briefing and met dive master Santiago Insuasti who would be my guide for 5 consecutive days of 2 dives per day.
Then a taxi to the dive boat where we met the captain and crew. Each dive had its own unique personality and variety of sea creatures that makes the Galapagos a very special place. Sticking with Santiago was a sure thing, as he was first to notice sharks, sea turtles, stingrays, schools of barracuda, octopus, eels and heavy schools of colorful small fish. Videos captured all the days treasures. Everyday underwater can be a good day. Luckily, we had an outstanding dive on Friday, Our dive at Daphne was the best I’ve had in 20 years. It started with 2 white tip sharks laying at the bottom, quickly followed by 2 playful sea lions zooming around us starring in our mask then flipping around and taking off. Then turtles and stingrays, to many to count. An octopus tucked in a rock opening and a green eel sticking his head out. The grand finale was a huge very dense school of small fish, so thick you couldn’t see through them. The kind of dive you didn’t want to end. After all our dives, Santiago patiently helped transfer numerous videos to our phones. Honestly, I’ve never had a master diver like him.
The next morning, it was time to say good bye to Santa Cruz and Galapagos. I was greeted by Gandhi with Link who escorted me via taxi back the airport and made sure all my details were correct for my return to the Ecuador mainland, Guayaquil.
Finally, Anthony with KimKim set all this in motion and it was a flawless execution, exceeding all my expectations.
Thank you Anthony with KimKim and the Link organization.
A special thank you to Santiago Insuasti with Scuba Iguana, who made my underwater experience so captivating.

Local specialist: Anthony Zambrano
Anthony
Anthony Zambrano
Local specialist in Ecuador Quito | Replied on Oct 01, 2025
Hi Jim, Wow, thank you so much for taking the time to share such a detailed and heartfelt review! Reading your words truly made my day. It means a lot to know that the journey not only met but exceeded your expectations, both on land and underwater. I’m so glad that Jorge, Rubén, and Gandhi from our Link team were there to take such good care of you every step of the way, and that Santiago and the Scuba Iguana team made your diving experience so memorable. Daphne sounded absolutely... Read more

Hi Jim,

Wow, thank you so much for taking the time to share such a detailed and heartfelt review! Reading your words truly made my day. It means a lot to know that the journey not only met but exceeded your expectations, both on land and underwater.

I’m so glad that Jorge, Rubén, and Gandhi from our Link team were there to take such good care of you every step of the way, and that Santiago and the Scuba Iguana team made your diving experience so memorable. Daphne sounded absolutely incredible!

It was an absolute pleasure to plan this adventure for you, and I’m so happy that every detail came together seamlessly. Your trust in me and in KimKim + Link Experiences is deeply appreciated.

From all of us here in Ecuador and the Enchanted Islands, thank you again, Jim.

We’d be honored to welcome you back anytime for another adventure!

With much gratitude from the Middle of the World and a big hug!
Anthony :)

Best Trip + Experience Travelling Ever
Portugal | Sep 13 - Sep 29, 2025

Nicholas
Nicholas B.
Canada | Reviewed on Oct 01, 2025

This was our first time using kimkim and were referred to them by a colleague. Highly recommended! Our trip was the best experience, everything suggested by our agent (Helena is the best!) was perfect. The carefully crafted itinerary ensured we had amazing experiences, food, sights, etc. Access to the trip plan app while away proved to be a massive bonus, having our agent at our fingertips while traveling was such a nice touch. Everything was perfect, we are already looking to plan our next trip and will be using kimkim 100%

Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Oct 15, 2025

Hi Nick,

Thank you so much for your kind words! I am delighted to hear that your first experience with Kimkim was such a success and that the itinerary worked perfectly for you. It was a pleasure helping you discover the best of Portugal, and I am so glad the app made everything even smoother during your travels.

I would love to help you plan your next adventure when the time comes—perhaps exploring new regions of Spain, Italy, or Morocco next time!

Warm regards,
Helena

Great bike rides, fun hotels and dependable crew
Croatia | Sep 18 - Sep 27, 2025

Eric
Eric T.
Seattle, WA | Reviewed on Oct 01, 2025

Our custom trip was everything we hoped for and more. The accomodations were well located, charming and intimate (sometimes only three rooms for whole hotel). We frequently had balconies and outdoor spaces in our hotels. The support crew was excellent, vehicles new and well kept and response time from Robert during the trip was excellent. Arrangements were made for interesting side trips, and the selected bike routes offered stunning views. All in all a top notch experience.

Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Oct 01, 2025

Hi Eric,

Thank you very much for your kind words.
I am very happy to hear you had a good time, and that you liked all the suggested routes. I did it all my self, and it is not necessarily mainstream but glad you recognised the reasons why :) Thank you for your trust!
It was a pleasure meeting you all!
Sending many regards from Croatia!
Best
Robi

Mixed feelings, loved Peru but iffy about the booking...
Peru | Sep 12 - Sep 20, 2025

Art
Art L.
Santa Clarita, CA | Reviewed on Oct 01, 2025
I am going to be as fair and balanced with this review as possible. Kimkim connected us with Miski Travel for our trip to Peru. Here are the things Miski did really well. The hotels, restaurants, and tour guides they set us up with were really superb and top notch for our budget. Cusco and Lima were amazing times. They upgraded my 2-day Lares hike to a private tour (more on this later); which was a wonderful experience. 5 stars for Cusi Travels. 5 stars for my driver, Alex. 5 stars for my... Read more

I am going to be as fair and balanced with this review as possible.

Kimkim connected us with Miski Travel for our trip to Peru. Here are the things Miski did really well. The hotels, restaurants, and tour guides they set us up with were really superb and top notch for our budget. Cusco and Lima were amazing times. They upgraded my 2-day Lares hike to a private tour (more on this later); which was a wonderful experience. 5 stars for Cusi Travels. 5 stars for my driver, Alex. 5 stars for my Cusco and trekking guide, Sonia. 5 stars for my Lima guide, Valeria. The biggest thing: when local protests shut down the route to Machu Picchu, they went above and beyond and did everything they could to find an alternate route for me and even covered the additional costs, which were substantial for me.

Where they came up short; and this is something I unfortunately and absolutely cannot overlook or understate... I came to them last NOVEMBER. My very explicit and primary objective for this trip was to hike the FULL INCA TRAIL and see Inca ruins (especially The Sun Gate). They told me this was something they could book for me. So I put a down payment and officially booked with them in FEBRUARY, for a trip in SEPTEMBER.

Come JUNE, 3 months before our trip; they tell me they failed to book the Full Inca Trail for me and that it is now sold out and impossible to join. As I understand it, 7 months is more than sufficient time to book the trail and double-triple check it's been secured. I would be fired for a mistake of this magnitude anywhere I've worked. What I found especially infuriating was they initially downplayed it as a simple mistake and "inconvenience".

At this point in time, there are too many things set in motion for me to simply cancel my trip. This is when they offer to put me on an upgraded Lares trail for 2 days and then do 1 day on the final leg of the Inca Trail. Not at all what I want. Not at all ideal. But my only option.

To be fair, the Lares trail was lovely. I had a great time on it. But still, it wasn't what I wanted. There were NO Inca Ruins on that trail. I do love hiking, but I didn't come to Peru to hike for the sake of hiking. The goal from the very beginning was to hike to SEE RUINS.

After Lares, local protests made it impossible to transfer to the part of the Inca Trail I was supposed to do and cut short the time I could spend at Machu Picchu. The big frustration was I did not get to visit the Sun Gate as I was very heavily and excitedly anticipating. Now of course, I'm not blaming Miski for the protests; and I absolutely give them credit for navigating the situation and finding a way for me to get to Machu Picchu. However, you can't ignore the fact that had they put me on the Full Inca Trail, as originally planned and paid for; my time at Machu Picchu would not have been cut as short and I would've seen the Sun Gate.

So my experienced is mixed, and that's honestly the best I can say about it. I did have a good time. But it also was not what I wanted. I did have a good trip, but I cannot say that I am 100% satisfied. And I definitely cannot say Kimkim can guarantee 100% satisfaction as they state. My 3 stars are generous. The one big failing was really threatening a 1 star.

Because of everything Miski did manage to get right, I imagine had they actually booked the Full Inca Trail for me, this trip would've exceeded perfection. And I see that they do get really good reviews, so maybe my experience with them was a fluke? They tried, but unfortunately, I'm left feeling really iffy about them and Kimkim as well. Your mileage may vary. Maybe I'll peruse Kimkim again? I don't know. I had booked another trip through Kimkim years ago (Nepal/Bhutan) that was absolutely perfect; but this one fell quite short. I'll definitely be exploring other options for my next trip.

Hotel Reviews
Hotel Antigua Miraflores
Lima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Andina Standard Machu Picchu
Machu Picchu, Cusco
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lares Valley Camping
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Abittare Hotels
Cusco
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lares Trek Day 1: Sacred Valley to Lares Hot Springs & Wacawasi
Lares Trek Day 1: Sacred Valley to Lares Hot Springs & Wacawasi
Peru
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half Day Cusco Tour
Half Day Cusco Tour
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Lares Trek Day 3: Inca Trail Trek to Machu Picchu via Sun Gate
Lares Trek Day 3: Inca Trail Trek to Machu Picchu via Sun Gate
Peru

Was supposed to do it but didn't get to!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Historic Center & Larco Museum
Historic Center & Larco Museum
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Lares Trek Day 2: Ipsayjassa Pass, Patacancha Village & Pumamarca Ruins
Lares Trek Day 2: Ipsayjassa Pass, Patacancha Village & Pumamarca Ruins
Peru
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Kristy Tizon
Kristy
Kristy Tizon
Local specialist in Lima, Peru | Replied on Oct 02, 2025
Hi Art, Thank you for your honest and detailed review. While I’m glad you enjoyed the guides, hotels, and support from our team during the protests, I want to sincerely apologize for the disappointment regarding the Inca Trail. This was your top priority, and we should have doubled check the correct trail was booked much earlier. I understand how frustrating it was to miss the Sun Gate and how this impacted your overall experience. We’re taking steps to improve our internal processes so... Read more

Hi Art,

Thank you for your honest and detailed review. While I’m glad you enjoyed the guides, hotels, and support from our team during the protests, I want to sincerely apologize for the disappointment regarding the Inca Trail. This was your top priority, and we should have doubled check the correct trail was booked much earlier. I understand how frustrating it was to miss the Sun Gate and how this impacted your overall experience.

We’re taking steps to improve our internal processes so this does not happen again, and we’ll also be enhancing how we communicate when challenges arise. I truly appreciate your balanced feedback and the kind words you shared about our guides and local partners.

If you decide to travel to Peru again, please reach out directly, I’d love the chance to personally ensure your next experience exceeds expectations.

Warm regards,
Kristy

Working with Sienna and Lea to plan our trip ...
Greece | Sep 18 - Sep 29, 2025

J
Jody G.
Los Angeles, CA | Reviewed on Oct 01, 2025
Working with Sienna and Lea to plan our trip was just the beginning of our fun adventure in Greece. All of the activities they coordinated with the local vendors were stupendous. The lodging was quite nice in every place we stayed. I especially liked staying in the inn overlooking the water in charming, old town Chania. Our guides Vas in Chania and Ronia in Sifnos made for the most meaningful experiences. They were both very informative about the history, culture, traditions and local... Read more

Working with Sienna and Lea to plan our trip was just the beginning of our fun adventure in Greece. All of the activities they coordinated with the local vendors were stupendous. The lodging was quite nice in every place we stayed. I especially liked staying in the inn overlooking the water in charming, old town Chania. Our guides Vas in Chania and Ronia in Sifnos made for the most meaningful experiences. They were both very informative about the history, culture, traditions and local sites.

Starting our trip in the the bustling city of Athens was perfect. We of course enjoyed the historic sites and the evening night life of the city. The day trip to Delphi and lunch overlooking the huge olive grove were worth the drive. It was nice to slow the pace in Chania. Though busy, it was less hectic and made experiencing Crete very relaxing and pleasant. Our visit to Milos was too short as we spent half a day flying back to Athens from Crete to connect with a flight to Milos. The only activity we were able to experience was the sailboat trip. Despite the rough water due to high winds, Captain Black and George assured us of a memorable ride around the south side of the island. My favorite place to visit was Sifnos. I especially loved the visiting the quaint villiages and beach areas and only wished we had more time to hike the many trails.

The clear, blue waters of Greece are too beautiful to describe and capture in photographs. The food is outrageously delicious (and I am not even a foodie). Most every local person was so friendly and helpful.

We are glad that we chose to travel in September as it was less crowded than the high summer peak season. Except for one rainy day, the weather was perfect; not too hot.

Hotel Reviews
Avra Hotel
Rafina, Attica

Close to airport. Convenient hotel shuttle. Good customer service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nival Boutique Hotel
Sifnos

Gorgeous hill top inn overlooking the other villages. Convenient to shopping and restaurants.

Authenticity & Character
Location
Staff
The best customer service!
Cleanliness & Comfort
Phos Milos
Pollonia

Beautiful inn, close to town restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Elia Zampeliou Hotel
Chania

Great location in old town, Chania, convenient to food and activities. Oh so charming. Despite the poor customer service of the one female receptionist, this was my favorite place to stay,

Authenticity & Character
Location
Staff
The one female receptionist was not warm and welcoming and often curt. All of the other staff provided great customer service.
Cleanliness & Comfort
NLH Monastiraki
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half-Day Private Hidden Gems Exploration
Half-Day Private Hidden Gems Exploration
Sifnos

Because we spent the previous evening with Ronia, she had already shared much of the same information. We did get to visit a pottery locale which was fascinating. The owner was especially kind and fun to talk with. Unfortunately by the time arrived at the church at the top of the mountain, we missed the sunset.

Quality of Experience
Guides, Drivers and Staff
Transport
Self-Guided Beach Day
Self-Guided Beach Day
Sifnos

Needed another day to hike all the places we would have liked. Beautiful views, easy to navigate.

Quality of Experience
Taste of Sifnos: Food, Culture & Village Life
Taste of Sifnos: Food, Culture & Village Life
Sifnos

Yum, with a capital Y! It was fun to visit the local shops and meet the families that run them. A wonderful variety of foods though of course, I over ate.

Quality of Experience
Learning about the culture of the area through food
Guides, Drivers and Staff
As someone who grew up on Sifnos, Ronia was so informative (history, culture, traditions, etc.)
Transport
Full-Day Sailing Cruise with Lunch
Full-Day Sailing Cruise with Lunch
Milos

Despite the windy weather, Captain Black and George still made this a fun and safe experience. Nothing could be better that to experience the gorgeous water up close than this day sailing trip.

Quality of Experience
Food
outstanding, gourmet lunch
Guides, Drivers and Staff
Transport
Self-Guided Hiking in Milos
Self-Guided Hiking in Milos
Milos

Did not have time due to half day travel day.

Quality of Experience
Private Imbros Gorge Hiking Day Trip
Private Imbros Gorge Hiking Day Trip
Chania

It is understandable that this hike is so popular because of its beauty.

Quality of Experience
Guides, Drivers and Staff
Theo was very informative and helpful.
Transport
White Mountains Excursion with Wine & Olive Oil Tastings
White Mountains Excursion with Wine & Olive Oil Tastings
Chania
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Balos Lagoon & Falassarna Beach 4WD Day Trip & Lunch
Balos Lagoon & Falassarna Beach 4WD Day Trip & Lunch
Chania

Both of these places offer views of the unbelievably beautiful sea waters.

Quality of Experience
Food
Some of the best we experienced on our 2 week trip
Guides, Drivers and Staff
Vas is a seasoned guide that shared not only the history of Crete, but also local folk lore. His laid back, fun attitude made the two days we spent with him some of the most memorable of our trip.
Transport
Private Delphi Day Trip
Private Delphi Day Trip
Athens

The drive to Delphi was beautiful and the museum tour was fabulous.

Quality of Experience
Guides, Drivers and Staff
Transport
Ancient Athens Acropolis & Mythology Walk
Ancient Athens Acropolis & Mythology Walk
Athens

Although crowded with other tourists, the mythology walk is a must see while in Athens.

Quality of Experience
Guides, Drivers and Staff
Theodore was VERY informative.
Transport
NA
Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Oct 24, 2025

Jody, it’s wonderful to hear that every aspect of your trip—from Athens to Crete, Milos, and Sifnos—left a lasting impression. I’m glad the guides, lodging, and activities helped create meaningful experiences, and that you were able to enjoy Greece’s culture, food, and scenery at a relaxed pace. September really is a lovely time to travel, and it sounds like it made your trip even more enjoyable. We’d love to help you plan another unforgettable adventure in the future!

Great Portugal Trip!
Portugal | Sep 20 - Sep 29, 2025

Alyson
Alyson S.
Newark, NJ | Reviewed on Oct 01, 2025
Giorgia was fabulous to work with and set us up with a great itinerary. We particularly enjoyed our private tour with Celia in Porto, small group tour of Douro Valley with Pedro, and private tours around Sao Miguel island with Natasha and Vasco. The hotels were excellent and in great locations with nice rooms and amenities. The experience from start to finish was excellent. Read more

Giorgia was fabulous to work with and set us up with a great itinerary. We particularly enjoyed our private tour with Celia in Porto, small group tour of Douro Valley with Pedro, and private tours around Sao Miguel island with Natasha and Vasco. The hotels were excellent and in great locations with nice rooms and amenities. The experience from start to finish was excellent.

Hotel Reviews
Senhora da Rosa Tradition & Nature Hotel
Ponta Delgada
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heritage Avenida Liberdade
Lisboa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pousada Porto - Rua das Flores
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Porto
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Guided Visit of Porto
Private Guided Visit of Porto
Porto

CELIA WAS INCREDIBLE!

Quality of Experience
Guides, Drivers and Staff
Celia was the best guide, so authentic and fun to navigate the city with
Transport
Walking only
Local specialist: Giorgia Torre

What an amazing trip! We stayed at beautifu...
Morocco | Apr 2 - Apr 12, 2025

S
Susan W.
Jacksonville, FL | Reviewed on Oct 01, 2025
What an amazing trip! We stayed at beautiful Riads within walking distance to markets that were open night and day and had many, many restaurant from which we could eat (all with great food). We visited a mosaic factory and purchased beautiful keepsakes. We stayed at a camp on the outskirts of the Sahara desert where we rode camels into the desert at sunset and hunted for fossils (found many). We were invited to visit a local home where a delicious dinner of local foods was prepared... Read more

What an amazing trip! We stayed at beautiful Riads within walking distance to markets that were open night and day and had many, many restaurant from which we could eat (all with great food). We visited a mosaic factory and purchased beautiful keepsakes. We stayed at a camp on the outskirts of the Sahara desert where we rode camels into the desert at sunset and hunted for fossils (found many). We were invited to visit a local home where a delicious dinner of local foods was prepared and served to us and we had the opportunity to talk about life in Morocco. Our driver and guides were very knowledgeable, friendly and helpful. The souks were exciting but unlike other countries, no one hassled you to buy.
I strongly recommend taking Kimkim tours as they are well organized, the lodging is remarkable, and the sightseeing is superb. You won't be disappointed!

Local specialist: Saïd Nayt Addi
Saïd
Saïd Nayt Addi
Local specialist in Marrakech | Replied on Oct 01, 2025
Hi Susan, Thank you so much for sharing your wonderful feedback! We're happy that you had such a memorable experience in Morocco. It's fantastic to know that you enjoyed the riads, the Sahara sunset and camel ride, the local home dinner, and all the cultural experiences along the way. Our team takes great pride in creating authentic, well-organized journeys, and we're so pleased that our drivers and guides made your trip special with their knowledge and hospitality. Your kind words mean... Read more

Hi Susan,

Thank you so much for sharing your wonderful feedback!

We're happy that you had such a memorable experience in Morocco. It's fantastic to know that you enjoyed the riads, the Sahara sunset and camel ride, the local home dinner, and all the cultural experiences along the way.

Our team takes great pride in creating authentic, well-organized journeys, and we're so pleased that our drivers and guides made your trip special with their knowledge and hospitality. Your kind words mean everything to us.

Thank you for trusting us with your Moroccan adventure and for your generous recommendation. We hope the memories you made will stay with you for years to come, and we'd love to welcome you back to Morocco anytime!

Warm regards,
Saïd

Thanks a lot. You guys were amazing. we all h...
Colombia | Sep 7 - Sep 13, 2025

Pankaj
Pankaj P.
Dallas, TX | Reviewed on Oct 01, 2025
Thanks a lot. You guys were amazing. we all had a wonderful time with unique experiences.
Your team was wonderful. We did not have any issue... there was minor breakdown but your guide Eddie was on top of it. he arranged back up very fast and everything was just perfect. Eddie was very informative and very nice..
Again thanks to you Michael and Kimkim.. Michael you always answered any of our question/concern with utmost urgency and respect. Thanks for your guidance. We look forward for...
Read more

Thanks a lot. You guys were amazing. we all had a wonderful time with unique experiences.
Your team was wonderful. We did not have any issue... there was minor breakdown but your guide Eddie was on top of it. he arranged back up very fast and everything was just perfect. Eddie was very informative and very nice..
Again thanks to you Michael and Kimkim.. Michael you always answered any of our question/concern with utmost urgency and respect. Thanks for your guidance. We look forward for another trip with you guys in the future.
Cheers,
On behalf of our group many many thanks.
pankaj

Hotel Reviews
Hotel Caribe Faranda
Cartagena

I had a very bad experience. The AC was not working. At late night I was going for a food to 24 hour restaurant and they would not put a tab on my room. I had to pay cash or credit card... I had to husstle.. It was not nice.

Authenticity & Character
Location
very old property.
Staff
Cleanliness & Comfort
Hotel Park 10
Medellin

OK. not the best.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
I was expecting modern hotel in spirit of modern Columbiam style...
Activity Reviews
Sunset Drum & Dance Safari at the Beach of La Boquilla
Sunset Drum & Dance Safari at the Beach of La Boquilla
Colombia

amazing

Quality of Experience
Guides, Drivers and Staff
Transport
Boquilla Mangrove Tour
Boquilla Mangrove Tour
Cartagena

amazing

Quality of Experience
Guides, Drivers and Staff
Transport
Salsa Experience
Salsa Experience
Cartagena

amazing..

Quality of Experience
Guides, Drivers and Staff
Transport
Private Boat Trip to Rosario Islands
Private Boat Trip to Rosario Islands
Colombia

Really nice.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Walking Tour & Street Food
Walking Tour & Street Food
Cartagena

nice. Learned about the history and transformation was amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Peñol Boulder & Guatapé Boat Trip
Peñol Boulder & Guatapé Boat Trip
Medellín

really woth it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Paragliding in Medellín
Paragliding in Medellín
Medellín

It was very nice however we had to climb a lot before we can reach for paragliding. As I mentioned few guys had trouble walking. And when we finished we saw a second spot very close in walking distance had the same service but one did not have to climb. I wish other guys would have enjoyed this spot.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Medellín Transformation Tour
Medellín Transformation Tour
Medellín

very nice.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Oct 01, 2025
Dear Pankaj,
thank you so much for your wonderful feedback — it truly means a lot to us! I’m very happy to hear that you and your group had such a great time in Colombia and could enjoy so many unique experiences. It’s fantastic that your guides were able to take such good care of you and quickly solve the small hiccup along the way.
I also really appreciate your honest feedback regarding the hotels and paragliding. This helps us a lot to further improve our services and fine-tune our...
Read more

Dear Pankaj,
thank you so much for your wonderful feedback — it truly means a lot to us! I’m very happy to hear that you and your group had such a great time in Colombia and could enjoy so many unique experiences. It’s fantastic that your guides were able to take such good care of you and quickly solve the small hiccup along the way.
I also really appreciate your honest feedback regarding the hotels and paragliding. This helps us a lot to further improve our services and fine-tune our recommendations for future travelers.
It was a real pleasure to support you with your trip planning, and I’m very grateful for your trust. On behalf of our whole team here: thank you once again! We’d be delighted to welcome you back anytime for another adventure.
Warm regards from Colombia,
Michael & The Chaska Tours Team

A Portuguese trip
Portugal | Sep 13 - Sep 25, 2025

M
Mary Jo W.
Los Angeles, CA | Reviewed on Oct 01, 2025
We had a wonderful trip. Pedro provided us with a true experience of Portugal. A beautiful country based on their history and kindness of their people. A people who respect each other and love their country. From Lisboa spending time with Sandra in her TukTuk to Carlos taking us to the Peña Castle, we began to learn about the richness of the Portuguese country. Then off to Sintra and Nazare with a stop for a Portuguese cocktail. Our Carlos 2 showed us a part of Portugal that wasn’t on our... Read more

We had a wonderful trip. Pedro provided us with a true experience of Portugal. A beautiful country based on their history and kindness of their people. A people who respect each other and love their country. From Lisboa spending time with Sandra in her TukTuk to Carlos taking us to the Peña Castle, we began to learn about the richness of the Portuguese country. Then off to Sintra and Nazare with a stop for a Portuguese cocktail. Our Carlos 2 showed us a part of Portugal that wasn’t on our radar. It was delightful. Next to Porto and a walking tour with Eduardo. That was a learning experience with built in exercise and shopping. He provided us with the insight of how passionate the Portuguese people are about their country and their faith. Then off to the Duoro River rise and wine tasting. Ricardo was so fun and contributed to our understanding of the wine country. Then down to the Algarve in a rented car that Pedro had set up for us. We stayed at an historic monastery, stopped at Fatima and spent a number of days on the beaches of the Algarve. All our reservations and arrangements that Pedro made for us provided us with a REAL vacation. We had no worries. Pedro and his team were always at a text away to ensure our enjoyable trip. From the accommodations, food, tours and services organized by Pedro were all amazing. This was a an amazing trip. Thanks Pedro

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Oct 01, 2025

Dear Mary Jo,
What a beautiful reflection of your trip - thank you so much for sharing!
You truly experienced the heart of Portugal, not just through its stunning landscapes and history, but also through the warmth of our people.
It’s wonderful to hear that the arrangements allowed you to simply enjoy, relax, and immerse yourself in the culture.
Thank you again for sharing your experience :)
Your Friend in Portugal - Pedro

Wonderful trip, the pace though was too hurried!
Scotland | Sep 20 - Sep 28, 2025

Frank
Frank S.
Risingsun, OH | Reviewed on Oct 01, 2025
The overall trip was great, the stops wonderful, the accommodations were very nice, and for the most part our private transfer was efficient. The tour of old town Edinburgh was just about right with Chris our tour guide entertaining and informative. We spent three days with John Patience for a tour of Stirling, Bannockburn, Wallace Monument, Inverness, Loch Ness and Saint Andrew’s. As we are not golfers, Saint Andrew’s was not our favorite but could appreciate the town and local... Read more

The overall trip was great, the stops wonderful, the accommodations were very nice, and for the most part our private transfer was efficient.

The tour of old town Edinburgh was just about right with Chris our tour guide entertaining and informative.

We spent three days with John Patience for a tour of Stirling, Bannockburn, Wallace Monument, Inverness, Loch Ness and Saint Andrew’s. As we are not golfers, Saint Andrew’s was not our favorite but could appreciate the town and local university. John, our guide and driver for this part of the trip was fabulous, informative, funny and a gentleman beyond compare. We actually met a student from Michigan which was a nice touch. Go Green, Go White. Seeing the standing stones and Clava Cairns was an unplanned stop which still might be this reviewer’s favorite.

Newhall Mains was fantastic! The restaurant, coos and the sauna were perhaps our best overall accommodations. We had to skip the Urquhart Castle because of limited time.
Having a local guide ( J P) with this much knowledge made a long day in a van most enjoyable. Talisker Distillery was fantastic and a source of many souvenirs. We said goodbye to our best guide John at the drop off at the Edinbane Inn, a great establishment with local relaxed flavor and great food.

Our vehicle was cramped for the Edinbane to Kilt Rock, old man of Storr, tour and hike but Ian our Driver made it fun.

Caroline picked us up from Inverlochy Castle Hotel ( Beautiful Accommodations) to the Ferry for the whisky tour segment of the trip though we never had time to explore Glencoe.

The ferry was fun and efficient though our Driver from the ferry doc at Port Askaig was slightly late and uncommunicative so that was a bit disconcerting.

The Machrie was a welcome shift to a more relaxed pace, our taxi Driver to Port Ellen was great. ( Arthur, Bodachs Islay taxi) He saved us later in the day as we stumbled back from our three distillery tour.

Loch Lamond and Cameron house was beautiful but we needed more time, only one quick night and a couple of meals there to remember. This needed two to three full days.

Eri our Driver to Glasgow and later to the airport was very nice and informative. Our last night at the Kimpton was good but again felt very hurried. The spa experience however was welcome and helped to relax us.

Hotel Reviews
Kimpton - Blythswood Square Hotel, an IHG Hotel
Glasgow
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cameron house
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Another Place, The Machrie
Port Ellen
Authenticity & Character
Location
We did feel a bit trapped here, but we should have expected it.
Staff
Cleanliness & Comfort
Inverlochy Castle Hotel
Fort William
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Edinbane Inn
Edinbane
Authenticity & Character
Location
Staff
Newhall Mains
Inverness

Best Staff, best food, best ambience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Virgin Hotels Edinburgh
Edinburgh
Authenticity & Character
Location and rooms were nice great staff!
Location
I’m
Staff
Helpful
Cleanliness & Comfort
Local specialist: Aleksandra Shebaltseva
Aleksandra
Aleksandra Shebaltseva
Local specialist in England | Replied on Oct 27, 2025

Dear Frank,

Thank you so much for sharing such a thoughtful and detailed review, and especially for your feedback on the accommodations and drivers! A special thank you as well for the photos you shared — they’re wonderful’

I’m thrilled to hear you enjoyed so many aspects of your trip, especially John, who is truly our gem. I’m delighted that, despite a few hurried moments, everything came together so well, and I hope we can plan another unforgettable adventure for you in the future!

Warm regards,
Aleksandra

Aggeliki was fantastic. I had never used kim...
Greece | Sep 21 - Sep 30, 2025

Amy
Amy W.
Atlanta, GA | Reviewed on Oct 01, 2025
Aggeliki was fantastic. I had never used kimkim and I have never traveled to Europe. Every detail was considered and she was very current even with the weather. I will highly recommend to people the services of kimkim. Read more

Aggeliki was fantastic. I had never used kimkim and I have never traveled to Europe. Every detail was considered and she was very current even with the weather. I will highly recommend to people the services of kimkim.

Hotel Reviews
Sole d'oro Luxury Suites
Santorini

The location is good and close to walk to Oia. The room was spacious. The staff worked very hard to make it comfortable.

Authenticity & Character
It definitely had character. The rooms were like sleeping in a giant cave. The hot tubs were enjoyable.
Location
I love that I could walk to things but would prefer a better view and a bit more privacy.
Staff
They certainly worked hard.
Cleanliness & Comfort
It was always clean. Bed was pretty decent.
Sundunes Hotel Naxos
Naxos, Plaka

I really enjoyed this hotel. The staff was what made it fantastic. It is beautiful by the ocean and quiet. The food is wonderful. The pool is beautiful. The bar and restaurant great. The room was spacious and quite comfortable.

Authenticity & Character
Probably the people and location are what gives it character.
Location
In quiet area by beach close to many restaurants.
Staff
From the front desk to the kitchen and the bar - we loved the staff - after a long day we went to the bar and talked about all we saw and learned even more about the island. Every need was met earnestly.
Cleanliness & Comfort
Coco-Mat Athens BC
Athens

The bedding was fantastic. The view amazing. The food was really wonderful and the staff attentive. Also the perfect location in Athens to get to everything. I highly recommend this hotel.

Authenticity & Character
Unique and true to their values.
Location
The view to the Parthenon was fantastic - gorgeous.
Staff
Every small thing I requested was met with more and with eagerness to please.
Cleanliness & Comfort
The bed - wow!
Activity Reviews
Kayaking Kalandos – Rina Cave / Day Trip
Kayaking Kalandos – Rina Cave / Day Trip
Naxos

An amazing experience! Highly recommend! Need to be in decent condition to kayak.

Quality of Experience
One of a kind experience!
Guides, Drivers and Staff
Our guides were fantastic and knowledgeable. They made us a lunch that was so fun to watch and share together.
Transport
So much fun! The ride in even was amazing through the mountains.
Panoramic Tour 2025
Panoramic Tour 2025
Santorini

Our guide and driver made it special. It was a rare rainy and cloudy day so we adjusted the trip accordingly. We learned a lot and experienced a lot with this trip. Highlight of Santorini trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Naxos Old Town, Castle & Portara Sunset Walking Tour
Naxos Old Town, Castle & Portara Sunset Walking Tour
Naxos

Amazing first tour and way to get things started. I wish I could remember our guides name because he was just fantastic - knowledgeable and kind. We saw and learned so much and I highly recommend this as a way to start the trip

Quality of Experience
Guides, Drivers and Staff
Transport
Santorini Semi-private Morning Sailing Adventure to Volcano Cruise
Santorini Semi-private Morning Sailing Adventure to Volcano Cruise
Santorini

If you want A quiet cruise with a small group this is your trip. Enjoyed the views and the history. Authentic and intimate Greek meal. Attentive team. Good experience.

Quality of Experience
Could not be better for the cruise it is. Great people and quality excursion. We would have enjoyed a bigger boat with many people and more of a party. But for those who want a quiet and peaceful cruise this is perfect.
Food
Authentic and delicious.
Guides, Drivers and Staff
Attentive and knowledgeable and cooked a great meal.
Transport
Aegean Lush Bike tour
Aegean Lush Bike tour
Naxos

Our guide Georgia was like a friend by the end. She took us to a working farm and we saw the operations how to make chase and milk the animals and the grapes and wine. We went to an olive press and learned how they made olive oil and had a tasting. We went to lunch at a small age where the grandma makes food with whatever she has and that is what is served. We rode all around and saw many sights and Georgia explained it to us.

Quality of Experience
A little bit of everything included in tour! Well guided with ear pieces to hear guide while biking.
Guides, Drivers and Staff
Knowledgeable and personable.
Transport
Private Jeep Tour to Delphi, Mount Parnassus, and Arachova
Private Jeep Tour to Delphi, Mount Parnassus, and Arachova
Athens

I wish I had been in Athens longer before this trip as it makes for a long day of travel and I probably would have enjoyed more of if I had been I. Athens longer. That being said - I don’t think it is one to miss simply for the history.

Quality of Experience
The views and the history.
Guides, Drivers and Staff
Our driver was great and very personable. He was knowledgeable and attentive. I wish we could have had a guide through Delphi set up or our driver who knew everything but is not allowed in as a guide.
Transport
Our driver did a great job. We were comfortable and taken care of for the day.
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece

This was a fantastic tour and one not to miss.

Quality of Experience
Guides, Drivers and Staff
The tour guide was extremely knowledgeable.
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Oct 01, 2025

Yeia sou Amy,

Thank you for sharing your feedback.
We are excited to see know that you enjoyed your time here in Greece with us.
And what amazing photos you uploaded! You are both beautiful!
We would love to see you coming back soon and show you more of our amazing country. 🙂

Until then take care and safe travels!
Our best,
Angela & the GA Trips team

Epic Trip!
Greece | Sep 20 - Sep 29, 2025

Brian
Brian S.
Atlanta, GA | Reviewed on Oct 01, 2025

Our trip to Greece was absolutely unforgettable! Angela was such a joy to work with—she made everything simple and was always available to answer our questions. Every detail ran smoothly: transportation was seamless, the suggested attractions were perfect, and our drivers and guides were fantastic. Thanks to her, we could relax and truly enjoy the experience. We’re already considering what our next adventure will be with KimKim!

Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Oct 01, 2025

Yeia sou Brian!

I am so happy to read about what a great time you had here in Greece with us. That is truly amazing!
We look forward to welcoming you back one day and showing you more of our beautiful country. 🥰
Until then, take care and safe travels!
Angela & the GA Trips team

During our entire trip we were very well care...
Morocco | Sep 23 - Sep 29, 2025

P
Paula R.
San Jose, CA | Reviewed on Oct 01, 2025
During our entire trip we were very well cared for. Knowledge snd communication skills of drivers and guides made us feel very comfortable. Which enhanced our experience of beautiful Morocco
Ahmed our 1 driver was especially friendly and fun to be with. He made our safety his highest concern.
The 2nd driver back to Casablanca took us to FedEx. When well left he made sure to ask if we had all our belongs including getting passport back. Which was not given back to me. So I was able to go...
Read more

During our entire trip we were very well cared for. Knowledge snd communication skills of drivers and guides made us feel very comfortable. Which enhanced our experience of beautiful Morocco
Ahmed our 1 driver was especially friendly and fun to be with. He made our safety his highest concern.
The 2nd driver back to Casablanca took us to FedEx. When well left he made sure to ask if we had all our belongs including getting passport back. Which was not given back to me. So I was able to go retrieve it immediately. Which I’m so thankful for.

Activity Reviews
  Hammam  Spa  & Massage in La Masion Arabe at  3 pm
Hammam Spa & Massage in La Masion Arabe at 3 pm
Marrakesh

This was a Fabulous experience. Very relaxing. I could have done this everyday it was that great.

Quality of Experience
Guides, Drivers and Staff
Transport
Marrakech – Visit Of The City ( No Drive).
Marrakech – Visit Of The City ( No Drive).
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
The Square at Night
The Square at Night
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Evening in Casablanca with your driver/guide.
Evening in Casablanca with your driver/guide.
Casablanca
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Architectural Elegance: A Journey through the Hassan II Mosque
Architectural Elegance: A Journey through the Hassan II Mosque
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Fes to Casablanca via Rabat
Fes to Casablanca via Rabat
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Dinner with a local Family in Fes
Dinner with a local Family in Fes
Fes

Very friendly family. This was a great experience not to be missed.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fes: Exploring the Imperial City
Fes: Exploring the Imperial City
Fes
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Volubilis
Guided Tour of Volubilis
Volubilis
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Fes via Moulay Idriss, Volubilis & Meknes
Transfer to Fes via Moulay Idriss, Volubilis & Meknes
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Chefchaouen with your local guide
Explore Chefchaouen with your local guide
Chefchaouen
Quality of Experience
I’m
Food
Guides, Drivers and Staff
Transport
Explore the Blue City
Explore the Blue City
Chefchaouen

This is a must see city.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Tangier
Guided Tour of Tangier
Tangier
Quality of Experience
Guides, Drivers and Staff
Transport
Tangier Port to Tangier
Morocco

Ahmed is a great ambassador of your country . He took great care of us.

Quality of Experience
Guides, Drivers and Staff
Transport
Tangier to Chefchaouen: Hercules Caves, Tetouan & the Rif Mountains
Tangier to Chefchaouen: Hercules Caves, Tetouan & the Rif Mountains
Morocco

Beautiful city snd lots of great sites. Guided tour was great.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Oct 01, 2025
Hello Paula,
Thank you so much for sharing your thoughtful review! I’m delighted to hear that you felt well cared for throughout your trip and that our drivers and guides made your journey in Morocco both comfortable and memorable.
I’m especially glad that Ahmed’s friendliness and focus on safety stood out to you,it means a lot to know his efforts made your experience even better. We’ll be sure to pass along your kind words to him and the rest of the team.
It’s also wonderful to hear that...
Read more

Hello Paula,
Thank you so much for sharing your thoughtful review! I’m delighted to hear that you felt well cared for throughout your trip and that our drivers and guides made your journey in Morocco both comfortable and memorable.
I’m especially glad that Ahmed’s friendliness and focus on safety stood out to you,it means a lot to know his efforts made your experience even better. We’ll be sure to pass along your kind words to him and the rest of the team.
It’s also wonderful to hear that your second driver was attentive enough to remind you about your belongings, helping you recover your passport right away. These small but important details truly reflect the care we want every traveler to feel.
Thank you again for trusting us with your travel experience.I hope to welcome you back to Morocco someday!
Warm regards
Majid

Good intro to two Northern Italian cities
Italy | Sep 9 - Sep 19, 2025

Lynn
Lynn K.
St. Petersburg, FL | Reviewed on Oct 01, 2025
Our trip to Italy was our third experience using kimkim. We had a wonderful trip. We enjoyed the two hotels, in Venice and in Florence, which were well-located and accommodated the three of us women in one room really well. Where I feel improvement could have been made was in planning that went beyond the usual tours to allow us to see more off-the-beaten path parts of Florence and its surrounding areas, in particular. Our tour guides for our small group tours were very good, especially the... Read more

Our trip to Italy was our third experience using kimkim. We had a wonderful trip. We enjoyed the two hotels, in Venice and in Florence, which were well-located and accommodated the three of us women in one room really well. Where I feel improvement could have been made was in planning that went beyond the usual tours to allow us to see more off-the-beaten path parts of Florence and its surrounding areas, in particular. Our tour guides for our small group tours were very good, especially the two guides who work for Walks. Francesca, our daily contact, was good in touching base the night before (missed a day or two), and answered questions as needed. Overall, we appreciated the structure provided by kimkim and especially the choice of accommodations that put us in the center of things.

Hotel Reviews
La Maison du Sage
Florence

From check-in to help with dinner reservations to complimentary evening bubbly in the courtyard to ample breakfast in a beautiful room, the Maison du Sage was top-notch. Our room was comfortable for three women in a king bed and single bed, with additional space on the balcony and the shared living areas of the flat. Beautiful decor and authentic details of the vintage building enhanced the experience. Great location within a 20-minute walk to key Florence sites.

Authenticity & Character
Location
Staff
Daniel and everyone on staff were helpful with securing dinner reservations throughout our stay.
Cleanliness & Comfort
Staff does a great job daily.
Hotel Ca' d'Oro
Venice

Well-located, nice room with high, beamed ceilings and wonderful canal views. The three of us were very comfortable in the queen bed and single bed. Breakfast was nicely presented and filling. The hotel is a short walk from the Ca ‘d’Oro stop on the Grand Canal and walking distance to others. Great local restaurant at the corner, which was recommended by hotel front desk.

Authenticity & Character
Location
Walking distance to everything, or the water taxi stop that will take you there.
Staff
Cleanliness & Comfort
Daily room cleaning was appreciated.
Activity Reviews
Half Day-Trip to Pisa from Florence
Half Day-Trip to Pisa from Florence
Florence

While we enjoyed our trip to Pisa, and our driver was personable and prompt, we felt we could have used the train to get here. The tower is exactly as you’ve seen in photos. The surrounding park quite crowded. The highlight for me was the cemetery building adjacent, which is lined with frescoes and Roman sarcophagi, and the floor, with beautiful, but sad, graves, engraved with likenesses and inscribed with Latin verses.

Quality of Experience
Guides, Drivers and Staff
Transport
Masterpieces of the Renaissance: Uffizi Gallery Tour
Masterpieces of the Renaissance: Uffizi Gallery Tour
Florence

A highlight of our stay in Florence, the Uffizi Gallery building alone is worth the visit. The art displayed includes well-known paintings and sculptures you will not want to miss. Our guide was knowledgeable and put the works we saw in context. She was helpful in navigating the entry and security lines which were abundant and mystifying. The art and the building are worth lingering over. We stopped in the rooftop cafe for lunch just as a heavy rain shower broke out, so sat under umbrellas, enjoyed our spritzes and sandwiches and waited for it to blow over.

Quality of Experience
Guides, Drivers and Staff
Best of Florence Walking Tour with David & the Duomo
Best of Florence Walking Tour with David & the Duomo
Florence

Our group tour with 16 people and a guide was very good. The “Walks” guide, Alma, studied art in Florence and never left so she had many stories and experiences to share. We had fast entry tickets to The Academia, where we visited Michelangelo’s David, one of the highlights of my Italy trip. The museum/school is set up so you approach David down a long gallery where other significant marble statues helped her explain the process of carving and finishing these works. At the end, you see David under a dome, beautifully lit, where you can approach very closely. The tour continued to the exterior of Duomo, the Baptistery, and the Ponte Vecchio, finishing at the historic central point of Florence, so most of the highlights of central Florence were included. Great tour made better by an enthusiastic guide.

Quality of Experience
Guides, Drivers and Staff
Walks tour guide was very informative and interesting
Murano Excursion with boat
Murano Excursion with boat
Venice

A guide met us at our hotel and walked us to the water taxi dock on the northern edge of Venice, about a 10-minute walk. We were ushered onto a beautiful motor launch and zipped across the lagoon to Murano. We were deposited at the dock of Venier, the glass blower, where a guide seated us in the glassblowing room where we watched a demonstration of their craft. A tour of their showroom followed. Pretty strong sales push by our guide and I did buy a pitcher and glasses they will ship to me. When we left the studio, their launch took us to the lighthouse water taxi stop and we jumped on another boat to Burano where we had lunch.

Quality of Experience
I enjoyed the glassblowing demonstrations and the showroom tour. Most of the glass was unaffordable.
Guides, Drivers and Staff
Professional and accommodating.
Transport
Beautiful trip across the Venice Lagoon in a classic wooden craft.
Visit to a Peggy Guggenheim Museum and Palace
Visit to a Peggy Guggenheim Museum and Palace
Venice

A beautiful palazzo on the Grand Canal, filled with amazing, historic, important art, as well as the ghosts of the famous artists and patrons who frequented it when Ms. Guggenheim was alive. Great view of the Grand Canal from her front entrance. Charming garden where she and her pets are laid to rest.

Quality of Experience
Transport
Welcome Walking Tour to Venice: The comprehensive view of the Floating City
Welcome Walking Tour to Venice: The comprehensive view of the Floating City
Venice

Very pleased with this overview of Venice’s highlights and the insights lent by our guide, a native Venetian. Loved learning about the gondoliers and their craft. Enjoyed the gondola ride at the end so much.

Quality of Experience
Guides, Drivers and Staff
Transport
A gondola ride concludes the tour!
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Oct 05, 2025
Dear Lynn, Thank you so much for taking the time to share your detailed feedback, I’m truly glad to hear you had a wonderful trip and enjoyed your stays in Venice and Florence, as well as the guidance provided by our local experts. It’s always rewarding to know that our hotel selections and overall structure contributed positively to your experience.
I also sincerely appreciate your note about including more off-the-beaten-path experiences, particularly around Florence. Your suggestion is...
Read more

Dear Lynn,

Thank you so much for taking the time to share your detailed feedback, I’m truly glad to hear you had a wonderful trip and enjoyed your stays in Venice and Florence, as well as the guidance provided by our local experts. It’s always rewarding to know that our hotel selections and overall structure contributed positively to your experience.
I also sincerely appreciate your note about including more off-the-beaten-path experiences, particularly around Florence. Your suggestion is very valuable, and we’ll make sure to integrate even more authentic, lesser-known options in future itineraries, whether it’s meeting local artisans, exploring hidden hill towns, or discovering family-run wineries just outside the city.

I’m also pleased to hear that Francesca was helpful throughout your journey; I’ll be sure to pass along your kind words to her.

Thank you again for traveling with us and for sharing your impressions so thoughtfully! We truly hope to welcome you back to Italy for another, even more personalized adventure!

Warm regards,
Jessica

Iceland is amazing don’t put off taking a visit!
Iceland | Sep 19 - Sep 27, 2025

Diane
Diane L.
Newark, NJ | Reviewed on Oct 01, 2025
We had a fantastic time exploring Iceland! Starting off at the Blue Lagoon was a great idea, from there we explored Reykjavik (parking and restrooms were a bit of a challenge), the city is a fun mix of new and old with great street art.
I felt like I was driving in a video game as we traveled from one beautiful site to another. My favorite waterfall is a toss up between the Gullfoss and Seljalandsfoss (these were very crowded with bus tours).
The Katla Ice Cave adventure was a blast!...
Read more

We had a fantastic time exploring Iceland! Starting off at the Blue Lagoon was a great idea, from there we explored Reykjavik (parking and restrooms were a bit of a challenge), the city is a fun mix of new and old with great street art.
I felt like I was driving in a video game as we traveled from one beautiful site to another. My favorite waterfall is a toss up between the Gullfoss and Seljalandsfoss (these were very crowded with bus tours).
The Katla Ice Cave adventure was a blast! We had the best tour guide, Alex, he was full of information and entertaining for all.
We also took a boat tour of the JÖKULSÁRLÓN GLACIER LAGOON, we had never seen anything like this, it was spectacular! We arrived at high tide for the diamond beach but it was still very beautiful.
In Húsavík we all went for a whale watching trip, we saw a humpback whale, this was also very fun.
We had great meals throughout the week we all tried some new things and really enjoyed the hospitality of all of the restaurants we visited.
The hotels were also great, my favorite was the Hrafnavellir Guest House. The owner and host was wonderful, she served the best breakfast as she is also the chef. The single unit cabins are beautiful and offer great views of the mountains and sheep, just wonderful!
We hope to return and explore again, we would like to see some things that are not so “touristy” and less crowded. Thank you Gudmundur Oli for guiding us on our adventure.

Hotel Reviews
Hotel Bifrost
Borgarnes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Húsavík Cape Hotel
Húsavík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
While the rooms were clean, the towels were small and worn, the shower water was difficult to control, switching from hot to cold randomly. I would stay here again though as the central town location made up for any small inconvenience.
Hotel Hallormsstadur
Egilsstadir
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hrafnavellir Guest House
Hornafjörður (Hofn)

Private, clean, comfortable, beautiful property with an amazing hostess/owner. My favorite accommodations, also had the best breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Katla by Keahotels
Vík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Gullfoss
Tungufell
Authenticity & Character
Location
Staff
Cleanliness & Comfort
CenterHotel Klopp
Reykjavík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Whale Watching Experience by Traditional Boat
Whale Watching Experience by Traditional Boat
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Glacier Ice Cave Experience
Glacier Ice Cave Experience
Iceland

We had the best tour guide, Alex, he truly made this a once in a life time experience! Alex was knowledgeable, courteous and entertaining to all of the people on the small group tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Ford van was a little tired, but cool…
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Oct 08, 2025

Thank you so much for the great review!
I happen to know Alex, as I occasionally work with him. He sure is fun!
I'm happy to read your trip was such a success and I do hope we'll see you in Iceland soon again :)

All the best
Gummi

Traveling with Kimkim is the only way to travel
Greece | Sep 15 - Sep 24, 2025

Mary
Mary H.
Chicago, IL | Reviewed on Oct 01, 2025
Kimkim was amazing! We had so many unlikely things happen through no fault of the agency, just weather related and hiking accidents, and yet because of all their hard work and communication we still had the best time! As first time international travellers I was very nervous but they made everything so easy!
At the beginning of our trip Sophia was an phenomenal guide through the Acropolis and really helped us understand to roots of Greek culture
At the end of our trip Adonis gave us the...
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Kimkim was amazing! We had so many unlikely things happen through no fault of the agency, just weather related and hiking accidents, and yet because of all their hard work and communication we still had the best time! As first time international travellers I was very nervous but they made everything so easy!
At the beginning of our trip Sophia was an phenomenal guide through the Acropolis and really helped us understand to roots of Greek culture
At the end of our trip Adonis gave us the most amazing snorkeling/kayaking tour in Santorini that left our sides aching with laughter and our minds full of the wonderous beauty we saw.
I wish I could remember the name of every driver, waiter and hotel worker we interacted with because everyone was above and beyond kind! Thank you, Kimkim for the trip of a lifetime

Hotel Reviews
Akrotiri Hotel
Paros

I felt so spoiled and taken care of by the staff here. Such a comfortable and beautiful place

Authenticity & Character
Location
Just far enough from town to be peaceful at night, but close enough to walk
Staff
The staff here really out do themselves! Feels like you are royalty the way they take care of you
Cleanliness & Comfort
Melidron Hotel & Suites
Naxos

Wonderful environment and kind staff!

Authenticity & Character
So relaxing and unique
Location
Perfect distance to walk through town
Staff
Very helpful and kind
Cleanliness & Comfort
Goulielmos Hotel Santorini
Santorini

If I could only stay at one hotel ever again. This would be the place. Stunning doesn't even begin to cover it!

Authenticity & Character
The private pool and fruit tray were a beautiful touch. And you HAVE to eat at the Edge restaurant there
Location
Beautiful view, not super busy. Very relaxing
Staff
The best service! I literally felt like a princess being waited on
Cleanliness & Comfort
Positively sparkling
Activity Reviews
South Coast Kayak & Snorkel Adventure with Picnic
South Coast Kayak & Snorkel Adventure with Picnic
Santorini

YOU HAVE TO DO THIS!!! Adonis had us laughing the whole time. The trip is beautiful and unforgettable! I can't even put into words how much we enjoyed this. We left feeling like family

Quality of Experience
Excellent views, amazing company and the perfect day
Guides, Drivers and Staff
Adonis and Lia are beautiful people! The best guides I could ask for!
Transport
Self-Guided Day Trip to Antiparos
Self-Guided Day Trip to Antiparos
Greece

This was actually our favorite day of our trip. Rented a ATV and explored all day! Such an easy island to navigate!

Quality of Experience
The buses and ferries are so easy to navigate
Ancient Athens Acropolis & Mythology Walk
Ancient Athens Acropolis & Mythology Walk
Athens

Sophia was absolutely amazing! This is an amazing tour with so much knowledge and fun!

Quality of Experience
I gained so much knowledge in such a short time
Guides, Drivers and Staff
Sophia is literally amazing! So personable and sweet
Transport
Local specialist: Ioannis Antoniadis

Personalized trip to Portugal
Portugal | Sep 18 - Sep 28, 2025

L
Laura H.
Newark, NJ | Reviewed on Oct 01, 2025
Our local specialist from kimkim (Raquel) arranged a wonderful personalized trip for us to Portugal. We really appreciated all the effort she put into arranging our itinerary, accommodations and activities in each location.
All the local guides were all excellent. We especially enjoyed the Foodie experience and Guided Visit (Andre) in Porto. In Lisbon, we loved the Fado evening, the Get to Know Lisbon tour (Jose) and Small group excursion to Sintra (Ricardo). All of the guides were...
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Our local specialist from kimkim (Raquel) arranged a wonderful personalized trip for us to Portugal. We really appreciated all the effort she put into arranging our itinerary, accommodations and activities in each location.
All the local guides were all excellent. We especially enjoyed the Foodie experience and Guided Visit (Andre) in Porto. In Lisbon, we loved the Fado evening, the Get to Know Lisbon tour (Jose) and Small group excursion to Sintra (Ricardo). All of the guides were fabulous and so informative and friendly.

The small boutique hotel in Porto (Casa dos Loios) was in a superb location for walking everywhere and the buffet breakfast was delightful. Our room at the Dear Lisbon Gallery House in Lisbon was also large and lovely. It was so nice to have the travel arranged by kimkim for the train to Lisbon and the car rental to drive to Algarve. Kimkim and Raquel saved us so much time in planning this trip for us.

For issues we had during travel, we found the customer service to be very responsive too.
Many thanks!!

Activity Reviews
Guided Visit to Porto
Guided Visit to Porto
Porto
Quality of Experience
Guides, Drivers and Staff
Catamaran Excursion to Benagil Caves & Carvoeiro Beach
Catamaran Excursion to Benagil Caves & Carvoeiro Beach
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Small Group Excursion to Sintra & Pena Palace
Small Group Excursion to Sintra & Pena Palace
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon
Quality of Experience
Guides, Drivers and Staff
Lisbon Fado Dinner Experience
Lisbon Fado Dinner Experience
Portugal
Quality of Experience
Food
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Porto
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Foodie Experience in Porto
Foodie Experience in Porto
Porto
Quality of Experience
Food
It was fun to be introduced to some of the local dishes and drinks of the region
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Oct 09, 2025

Hi Laura! Thanks so much for taking the time to share the highlights of your trip 🥰I am glad to know that you and Neil had a great time discovering Portugal. It was a pleasure creating this experience with you and hopefully, we get in touch again for future adventures x All the best, Raquel

Morocco we loved you. From the people, food, ...
Morocco | Aug 7 - Aug 14, 2025

C
Chantellyne R.
Flagami, FL | Reviewed on Sep 30, 2025

Morocco we loved you. From the people, food, music and of course their Moroccan whiskey (tea). It’s been about a month and my husband and I still talk about the experience we had. We have never hired someone to book our accommodations and this was by far the best way to get a real feel for this country. I want to specifically speak on how amazing our driver and now friend Soufiane was with recommendation how knowledgeable he was and passionate about his country when he spoke about Morocco, he spoke about it with so much pride and love that one visiting . Thank you so much!

Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco, New York, Spain | Replied on Oct 02, 2025

Thank you so much for your wonderful review! We’re thrilled to hear how much you and your husband loved your time in Morocco. It means a lot to us that your experience left such a lasting impression. We’re especially happy to hear that Soufiane made your journey so memorable with his knowledge, recommendations, and genuine passion for sharing his country. We’ll be sure to pass along your kind words to him. It was a pleasure to be part of your adventure, and we hope to welcome you back to Morocco in the future!

A heartfelt thank you to Tasos, our outstandi...
Italy | Sep 16 - Sep 27, 2025

J
Joseph M.
Danvers, MA | Reviewed on Sep 30, 2025
A heartfelt thank you to Tasos, our outstanding travel consultant, for crafting a flawless and enriching journey through Milan, Lake Como, and Lake Maggiore. Every detail—from accommodations to transfers—was seamlessly executed, allowing us to fully immerse ourselves in the experience. We were especially impressed by the local tour guides, whose deep expertise, warmth, and captivating storytelling brought each destination to life. Their insights added layers of meaning to every site we... Read more

A heartfelt thank you to Tasos, our outstanding travel consultant, for crafting a flawless and enriching journey through Milan, Lake Como, and Lake Maggiore. Every detail—from accommodations to transfers—was seamlessly executed, allowing us to fully immerse ourselves in the experience.

We were especially impressed by the local tour guides, whose deep expertise, warmth, and captivating storytelling brought each destination to life. Their insights added layers of meaning to every site we visited, making the “Last Supper” and the Armani/Silos Museum true highlights of Milan.

At Lake Como, the Charming Bellagio Boutique Hotel lived up to its name—intimate, elegant, and staffed by genuinely helpful professionals. And at Lake Maggiore, the Grand Hotel Des Iles Borromées was nothing short of spectacular, offering timeless grandeur and breathtaking views.
b
Tasos, your meticulous planning and thoughtful recommendations made this trip unforgettable. Many thanks for rearranging two days at Lake Como due to rain. We’re deeply grateful for your guidance and look forward to the next adventure you help us create. Mille grazie!

Hotel Reviews
Grand Hotel Des Iles Borromees
Stresa

Beautiful hotel from the mid-19th century. Gorgeous in every way. Staff and service were exceptional.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Charming Bellagio Boutique Hotel 
Bellagio

Such a beautiful hotel, well appointed, and gorgeous gardens, pool, and gazebo. The staff was exceptional in every way!! Breakfast was delicious and well presented.

Authenticity & Character
Location
Easy to walk to all places of interest in town.
Staff
Cleanliness & Comfort
Senato Hotel Milan
Milano

Lovely place, great location and exceptional front desk service! Delicious breakfast spread!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Driving Tour of Lake Maggiore
Private Driving Tour of Lake Maggiore
Lake Maggiore

We visited the Suisse towns Locarno and Escona and drove back to Italy to visit Canobio. Our driver Roberto was on time, attentive and enjoyable.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Tour of the Borromean Islands
Private Tour of the Borromean Islands
Lake Maggiore

Carolyn our fabulous tour guide walked us through each of the islands and was thoroughly knowledgeable about each one.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Tour of Varenna
Private Guided Tour of Varenna
Lake Como
Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Tour of Como and Brunate
Private Guided Tour of Como and Brunate
Lake Como

Such a fun day. The funicular took us up to the top of the mountain where we toured Brunate, the most charming and beautiful village. Don't miss this event. Carolyn our tour guide was amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Lake Como Boat Tour
Private Lake Como Boat Tour
Lake Como

This was such a fun experience not only because of the wonderful and beautiful sites but because our tour guide Pietro was the best.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Last Supper & La Scala Museum Tour
Private Last Supper & La Scala Museum Tour
Milan

An unforgettable experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Armani Silos Museum Tour
Private Armani Silos Museum Tour
Milan

Outstanding experience. Lorella who was a certified Armani docent provided us with an amazing tour. An experience I'll never forget.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Tour Duomo and Sforza Castle
Private Guided Tour Duomo and Sforza Castle
Milan

Our guide Merilena guided us through the rooftop and Duomo tours. The elevator to the rooftop was a blessing. Don't miss these views.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Museum of Science and Technology Tour
Private Museum of Science and Technology Tour
Milan

Worth seeing this! Very educational.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Tour of Brera District
Private Tour of Brera District
Milan

Our guide Lorella was amazing, knowledgeable, and personable.

Quality of Experience
Guides, Drivers and Staff
Transport
Local transfer in Milan
Milan

All tranfers were on time, vehicles were clean, spacious and well cared for. Drivers were pleasant, enjoyable, and knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tasos Mylonas

We had an incredible trip in Italy thanks to Marina!
Italy | Aug 31 - Sep 10, 2025

Alyssa
Alyssa S.
Chicago, IL | Reviewed on Sep 30, 2025
We had an incredible trip in Italy thanks to Marina! She helped make some decisions for us on where to go, and provided great excursions to make an it an immersible experience. Read more

We had an incredible trip in Italy thanks to Marina! She helped make some decisions for us on where to go, and provided great excursions to make an it an immersible experience.

Hotel Reviews
Doria Palace Boutique Hotel
Rome

Great location near central sites and beautiful room.

Hotel Florida 3* Sorrento
Sorrento

Clean and beautiful pool.

Hotel Carnival Palace
Venice

It is a bit far out compared to other hotels, but I found that to be a positive. Beautiful and quiet.

Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Oct 01, 2025

Hi Alyssa! Thank you so much for taking the time to leave such a wonderful review. I'm thrilled to hear that you had a memorable experience in Italy 😍! It was truly a pleasure helping you plan this journey. I truly appreciate your trust in Espiritu Travel, and we can’t wait to help you plan your next adventure. Until then, we wish you many more incredible travels! ✈️

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.