Kimkim Trip Reviews

We loved our entire trip! Our specialist, Eleanor listened to what we were looking for in our trip, and arranged it for us. We loved seeing the usual tourist centers of Tokyo and Kyoto, but really loved the less touristed areas, especially the mountain towns of Tsumago and Narai. The lodgings were great, and the pace was suited to the way we like to travel. Eleanor also provided us with detailed instructions on how to get around, and suggestions of sights to see, since we were traveling independently.

Hotel Reviews

Hotel Fukinomori

We wished we had more time in this place. It was in the woods, somewhat isolated, very quiet and in a beautiful setting. The dinner provided by the hotel was wonderful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

BYAKU Narai

Narai

This hotel had an old Japan feel to it, yet with all the comforts. We had a large room with a private onsen, and the dinner that evening was amazing. It was the most enjoyable stay I’ve ever had in a hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Tea Ceremony in Kyoto FLOWER TEAHOUSE

Kyoto

At first I thought this would be a little superficial and not very interesting, but our hostess made it fun. We could laugh at ourselves a bit as we tried to go through the proper motions and expressions. It not only added to our cultural understanding, but was fun in the process.

Quality of Experience

Guides, Drivers and Staff

Full Day Tokyo City Tour

Tokyo

This was a good introduction to Tokyo. Our guide was personable and not only showed us the sights, helped us understand some of the cultural nuances that we would have missed on our own. This provided a good base for our further travels in Japan.

Quality of Experience

Guides, Drivers and Staff

Norway is an exquisitely beautiful country. The fjords, mountains, and other scenery were breathtaking. We had two weeks immersed in cruising the fjords with wonderful guides, self-guided hiking up to the ridges for breathtaking views, biking in a small town, and kayaking in the Norwegian Ocean. It was a nice balance of different activities.

The overall planning and pre-booking with detailed itinerary was excellent. This upfront planning let us relax and enjoy the beautiful scenery without having to navigate logistics. Hotels were nice and centrally located for walking convenience to activities. The days were fairly scheduled with activities but opportunities to have free time to explore.

Highly recommend KimKim to plan your next adventure.

Anders and the team were knowledgeable and efficiently mapped out a great trip for us. Definitely eliminated stress and hours of research for us.

This was my fifth time using kimkim, and once again it was an amazing experience from start to finish. The planning and booking process was straightforward, well-organized, and gave me confidence that all the details were being handled with care. I continue to return to kimkim because the platform consistently delivers well-curated trips with outstanding local connections.

Our local specialist, Habiba, was exceptional. She was always responsive, professional, and supportive, not only during the planning stages but also while the trip was happening. She made sure that every detail was addressed and went above and beyond to provide clarity and reassurance when needed. Her knowledge, attentiveness, and calm approach helped make this trip seamless.

The trip itself was unforgettable. From the awe-inspiring Pyramids of Giza to the beauty of Petra and the vast landscapes of Wadi Rum, the itinerary was well-balanced with both guided experiences and free time. Accommodations were comfortable, transportation was reliable, and the overall flow of the trip worked beautifully.

I highly recommend kimkim to anyone considering a trip like this. After five experiences, I can confidently say that kimkim continues to provide life-changing travel opportunities with the right mix of structure, flexibility, and personalized support.

Once-in-a-lifetime trip! Manuela did an amazing job scheduling the right activities for us but most importantly, she took my request for incredible hotels in our price range seriously. I could not have asked for better hotels than Masseria Petranima and Tenuta Monacelli. They were so different but both beautiful, peaceful, relaxing with amazing staff. We felt very well cared for everywhere we went. Gorgeous, secluded locations. We also really enjoyed our cooking class with
LE CUCCHIARE - Alessandra was so welcoming and spent a good part of her day with us and it was so personal. We also loved seeing her small town with her. The boat tour day was also a highlight! Our boat captain was friendly and did a great job navigating some choppy waves.

We had an amazing time and reccommend this itinerary to anyone looking for a trip that is equal parts adventure and relaxation!

Hotel Review

Masseria Petranima

Ostuni

Incredibly peaceful. The trulli are so unique and fun to stay in. The staff here are incredibly kind and helpful. It's off the beaten path so be prepared for some bumpy driving - but it's really worth it!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Local Market Visit & Private Cooking Class

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Family-Owned Winery Visit: Vineyard Tour and Wine Tasting in the Itria Valley

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Private Boat Tour in Polignano

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

My wife and I had a great trip to Scotland! Our driving around the country included several days in each town: Edinburgh, St Andrews, Pitlochry, Inverness, Portree, Banavie/Ft Williams, and Luss. It was great to have KimKim's agent's experience helping decide on the route and destinations. All great choices! In the towns, the boutique hotels were intimate and in the heart of town. The selections kept us from competing with large tour busses and we felt more a part of each towns than in more corporate hotels. Once we drove to each town, we could then walk to everything we wanted. The highlights were four rounds of Golf scheduled by kimkim, and lots of hiking & biking on our own. Beside the Golf, we were set up with a few tours; two distillery tours, a private Edinburgh walking tour, Urquhart castle tour, and a ferry-bike ride loop at Loch Katrine. Those events provided a good mix with our desire to explore on our own.

We worked with Leslie and the KimKim team to plan and book our honeymoon to Italy, spending 14 unforgettable days exploring Puglia and Sardinia. From the very beginning, the team made the process seamless and stress-free. They arranged excursions for about half of our trip and gave us the freedom to explore on our own the rest of the time, which was the perfect balance.

What stood out most was their incredible availability and attention to detail. They were just a chat or phone call away whenever we needed them—whether it was helping us find parking when we were short on time, coordinating a meeting spot when we couldn’t locate our guide, or even offering last-minute restaurant recommendations. Their local knowledge was invaluable, and their suggestions for things to do during our free days gave us some of our favorite memories of the trip.

Overall, KimKim made planning and experiencing our honeymoon in a completely new part of the world not only easy, but truly special. We would highly recommend them to anyone looking for a travel agent who combines expert planning with personal, on-the-ground support.

The trip was well planned and customized to our specific needs and requests. The entire trip worked flawlessly in terms of travel passes, hotel bookings etc., In the one instance where there was an issue with the hotel in Bern not having received payment from KimKim, it was reported and handled immediately. We did not suffer any interruption. The Alpenhof hotel in Grindelwald was a particularly outstanding hotel in which to stay followed by Hotel Alpenblick in Zermatt and Hotel Adler in Zurich. All in all, a terrific experience. One area for improvement would be timely delivery of travel documents as promised originally but they came through in adequate time. Thanks to Valentine and Amandine for the arrangements. Switzerland is stunningly beautiful and we hope to return another time.

I am so grateful that my daughter found KimKim on social media. We were able to book our dream trip to Portugal and Morocco within our budget and with very little effort. It’s kind of like we just through darts at a map and Helena did the rest - knowing great places and locations in each city, scheduling all of the transfers, and the best local guides to show us around. All of our info was easy to find in the app plus local need to know info about other stuff to do in our free time, appropriate tipping, etc. so that we had trusted advice. The only issue we had was finding our first driver at the Porto airport. We hopped on the chat and got info right away including his name and phone number from the KimKim support team even though it was super early there. I will absolutely book with them again and recommend them highly

Our guide Bessi was excellent , he was very knowledgeable and funny , he had a lot of anecdotes that we can relate and share,Bessie bent backwards to make sure we enjoyed our time in Iceland , kimkim you have an excellent guide. We arrived in Reykjavík late after long hours of flight delays and the Blue Lagoon help invigorate us all , the food was excellent . We enjoyed all the spectacular waterfalls and zodiac boat trip, our boat captain Christian took us closer to the glaciers , what a marvelous sight !! Our journey up the glacier was one of a kind experience for our age group , Bessi made it very easy for us all . Overall , we have enjoyed our trip immensely .

I can't say enough about the amazing experience I had with Kim Kim from start to finish, everything was organized perfectly. Chris was outstanding always professional and attentive to every detail, making sure trip was seamless and stress free., All the drivers, guides and tours staff were wander full always punctual, and very helpful and very friendly.

I highly recommended Kim-Kim and entire team, include the Travel 12 especial Dimitris. If you are looking for excellent service, caring guides, and smooth, memorable travel experience, this is the company to trust.

Hotel Reviews

Blue Dolphins Hotels & Villas

Firostefani, Santorini

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The George Hotel

Mykonos

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Athens Manor Houses

Athens

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Local Transfer in Athens

Greece

Quality of Experience

Guides, Drivers and Staff

Transport

Premium Sunset Catamaran Cruise in the Caldera lagoon

Santorini

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Santorini Highlights with Wine

Greece

Quality of Experience

Guides, Drivers and Staff

Transport

Acropolis & Athens Mythology Tour

Athens

Quality of Experience

Guides, Drivers and Staff

Transport

Lucie and the Kim Kim team were incredibly helpful in all stages of this trip, from the planning at the beginning and revising and assistance with travel and tours while we were on the trip. One of my favorite tours was in Prague with Becky with our culinary tour. She was incredibly patient and hospitable with adjusting our time after some transportation issues. I also loved seeing the gorgeous libraries and architecture with Katerina. She was very kind with helping with transportation and walking needs of members of our travel party. Thank you for arranging this wonderful trip for us! I will gladly recommend Kim Kim to others and use them in the future.

Both Hicham Driver and guide were excellent. They made sure we were safe and well taken care of during the trip

We had a fantastic time exploring Berlin, Prague, and Munich, and experienced a diverse array of activities during our 10-day trip. Our local specialist, Lucie, secured excellent accommodations in Berlin and Munich, even though both cities were extremely busy due to the marathon and Oktoberfest, respectively.

We thoroughly enjoyed our food tours in Berlin and Prague, where we sampled local cuisine and learned fascinating facts about each city. Our time at Oktoberfest was unforgettable, and we had a blast celebrating one of the biggest parties in the world.

The trip offered a great balance of scheduled activities, including private and small group tours, along with plenty of free time. It never felt rushed or overpacked. On the final day, we were captivated by the beauty of the Bavarian Alps and Neuschwanstein Castle. It was a truly memorable way to end our journey.

Hotel Reviews

Adina Apartment Hotel Munich

München

The Adina Apartment Hotel is modern and stylish, offering stunning views of Munich. It was by far the nicest hotel we stayed at during our trip. We thoroughly enjoyed our breakfasts at the Fitzroy, which featured panoramic views and a wide variety of delicious options. The pool and sauna provided a perfect way to unwind after a long day. The rooms were spacious and equipped with updated technology, including Smart TVs and USB ports, while the bathrooms were exceptionally clean and well-appointed.

Authenticity & Character

Location

We loved the location and the abundance of nearby restaurants and bars. The only drawback was the noise at night, music from the local clubs could be heard well into the early hours of the morning.

Staff

The hotel had very friendly and helpful staff.

Cleanliness & Comfort

The hotel was new and provided all the comforts of home.

Archibald At the Charles Bridge

Prague

The location of this hotel was incredible, situated right next to the iconic Charles Bridge. The building exuded historical charm, and we thoroughly enjoyed spending time in the delightful courtyard. The rooms were spacious, modern, and impeccably clean.

Authenticity & Character

This was a lovely hotel with plenty of historical architecture. We felt really immersed in the city.

Location

The hotel is situated right next to the Charles Bridge and allowed us to access many of the local sights and restaurants.

Staff

We had very helpful and friendly service at the hotel.

Cleanliness & Comfort

The rooms were very large and modern.

Living Hotel Weißensee

Berlin

Overall, we enjoyed our stay at the Living Hotel Weißensee. It is situated in a quiet neighborhood and features a charming beer garden, where we spent our evenings sipping beer and enjoying the cool air. The rooms were clean, though slightly dated, and the location was a bit removed from Berlin’s city center.

Authenticity & Character

The beer garden was charming and the breakfast was very good each morning.

Location

We loved the beer garden and the quiet neighborhood.

Staff

The staff was very friendly and accommodating.

Cleanliness & Comfort

The rooms were dated and the shower was difficult to get into, especially for someone who was suffering from a leg injury.

Activity Reviews

Private tour from Munich to Neuschwanstein Castle & More

Munich

Neuschwanstein Castle is truly magical, and this tour allowed us to take in the beauty of the surrounding region, including the Bavarian Alps, charming local towns, and historic monasteries. We especially appreciated the private nature of the tour, and our guide was both friendly and accommodating.

Quality of Experience

Guides, Drivers and Staff

Transport

Oktoberfest Tour – Experience The World-Famous Party

Munich

This tour was fantastic and offered a well-balanced experience. It combined a guided exploration of the grounds and a deep dive into the history of Oktoberfest, while still allowing plenty of time to drink, eat, and celebrate.

Quality of Experience

Guides, Drivers and Staff

Beer & Baroque Tour of Prague

Prague

We absolutely loved this tour. It was truly unique and special! Our guide Katarina, a professor, impressed us with her exceptional knowledge of the monasteries and breweries.

Quality of Experience

Guides, Drivers and Staff

Best of Culinary Prague

Prague

We arrived late to the tour due to transportation issues getting into Prague, but our guide, Becky, was incredibly accommodating and adjusted the itinerary so we could still experience everything. We enjoyed a generous amount of local food and truly got a taste of the city. The walking was very manageable and made for a perfect start to our trip.

Quality of Experience

Guides, Drivers and Staff

Berlin Street Food Tour

Berlin

We had the opportunity to try a wide variety of incredible dishes on this trip, including Döner Kebabs, Currywursts, donuts, and traditional German fare from a local brewery. Our guide was both passionate and knowledgeable, and we thoroughly enjoyed engaging with our fellow travelers.

Quality of Experience

Guides, Drivers and Staff

Berlin Introduction

Berlin

This was a fantastic way to begin our trip and helped us get our bearings in Berlin. Our guide was highly knowledgeable and shared a wealth of fascinating historical insights about the city.

Quality of Experience

Guides, Drivers and Staff

Transport

The trip itself was amazing. Praise needs to be given to Sonia and Yovena from Cusi Travel , Mauricio from Cusco Culinary, and Flor from Curious Monkey Food Tours for providing unforgettable private experiences for their individual tours and classes. Their knowledge and friendliness made them more fun and memorable. My friend and I stayed for approximately 10 days in Peru, staying in Cusco and Lima. The trip was not without its hiccups. We were in the middle of the protests in Cusco which blocked many tourists from going to Machu Picchu by train. However, Cusi Travel offered an alternative option to get us to Machu Picchu. I chose to remain in Cusco but my friend was able to get his time in Machu Picchu thanks to this alternative option. Kristy from kimkim helped us navigate these difficult waters during this time and we were able to enjoy our trip safely.
Kristy put up with a lot of our last minute requests and changes, not only due to the protests, but also with how we ended up doing some last minute changes with the travel plans due to our own personal needs. While unprecedented, she adapted and pivoted professionally and did her best to accommodate us. Because of this, I will use kimkim again to plan another trip (and even a 2nd trip to Peru). For that 2nd trip to Peru, I will go in more experienced and having made contacts with Cusi Travel and Curious Monkey.

Liz and Greg and Diliana, were great to work with. I worked with Liz the most and she answered ALL of my questions, and addressed ALL my concerns. I told her exactly what I wanted, and she was able to come up with a plan and also changed it when needed. The guides we had were great as well, in addition to the lodging and wineries! Just as a heads up, chateau de pizay where we stayed was beautiful but it is, its on entity. Meaning you will need to take a cab into town if you want to eat at different restaurants. But the winery and vineyards there are lovely! And Paris was great too and a change of pace in our trip. Ending with a trip to Champagne, was great as well. This trip is best for wine lovers, unless you want to experience the calmness, of the countryside of France.

Hotel Reviews

Hôtel A La Villa des Artistes

Paris

This is an authentic European hotel, the rooms are not big, but the location of the hotel is nice, and there was breakfast every morning. The hotel is away from the tourist area, but not far, therefore the restaurants around were good and not “touristy.” Locals were all around, which is nice! Also it is not a big hotel, very cozy!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Château de Pizay

Belleville-en-Beaujolais

The chateau was great! But if you want a variety of restaurants you will need to take a cab into town, which cost about 20euros. The chateau almost looks like like a storybook with the vineyards and garden. You can also wine taste at the winery, at the chateau which was nice! It’s calm and peaceful! And had it been a little warmer I would have taken advantage of the pool!

Authenticity & Character

To me it’s the epitome of a château.

Staff

Cleanliness & Comfort

Activity Reviews

Champagne Region Day Trip with Tastings

Paris

Just go and take it all in, it was great! And visiting the more family owned house versus the larger champagne houses, was nice as well.

Quality of Experience

Guides, Drivers and Staff

Transport

Free time for Shopping: Best Shopping Areas in Paris 🛍️

Paris

Quality of Experience

Free Day in Paris

Paris

Quality of Experience

Private Beaujolais Wine Route Experience

Lyon

Quality of Experience

Guides, Drivers and Staff

Transport

Fantastic tours and guides. Enrico, Pauola, Vincenzo were absolutely amazing.

Our transfers were on-time and great drivers.

Activity Reviews

Day Trip to Capri Island and Anacapri

Italy

What a day. Boat rides, chair lift, trolly car and amazing views and shopping. Our tour guide Vincenzo “Vinnie” was fantastic and so helpful. He made our day special.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Full Day Amalfi Experience

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Sorrento

Italy

Quality of Experience

K

Guides, Drivers and Staff

Transport

Pasta Making Class with Gelato

Italy

The chef and event was a night to remember.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Visit of Florence Including David and Duomo

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Private Murano Glass Blowing Tour with Water Taxi

Italy

The day was amazing. Great tour, great boat ride and spectacular event.

Quality of Experience

Guides, Drivers and Staff

Transport

Venice Gondola Ride

Venice

Quality of Experience

Guides, Drivers and Staff

Transport

We loved Switzerland, especially Grindelwald and Lucerne. The scenery was spectacular. Great views on the trains. Both guides Zooey and Joseph were fantastic.

Hotel Reviews

Sorell Hotel Rütli

Zürich

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Radisson Blu Lucerne

Lucerne

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Bernerhof

Grindelwald

Authenticity & Character

Location

Staff

Cleanliness & Comfort

LUGANODANTE - We like you

Lugano

Authenticity & Character

Location

H

Staff

Cleanliness & Comfort

Hotel Barchetta Excelsior Como

Como

Authenticity & Character

Location

Very lovely

Staff

Cleanliness & Comfort

Activity Reviews

Zurich Old Town, Cruise and Lindt Home of Chocolate

Zürich

Quality of Experience

Guides, Drivers and Staff

Transport

Lucerne Walking tour and Cheese Tasting

Lucerne

Quality of Experience

Guides, Drivers and Staff

Transport

KimKim did a great job coordinating our 4 city, 10 day trip. Kept to our budget and scheduled excursions to maximize our experiences. The daily update messages were appreciated. Coordinating our transportation schedules was something I don’t think I could have done on my own—it was extensive.
The Coliseum and grounds and of course the Vatican in Rome was time well spent. The hustle and bustle of Florence (and the leather!) was enjoyable. The relaxed and quaint atmosphere in Cinque Terre was a good third stop and the water city of Venice and its rich history was a great final stop. Did I mention the food and wine? I miss it already.
Looking forward to working with the company of another country soon…..

Hotel Reviews

Hotel Corte dei Greci

Venice

Great central location. Hotel a bit dated, however. Have to leave your room key at the front desk when you leave-that was a first.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

I used a bath towel as a blanket since they only offered one thin sheet.

Hotel Palazzo Guadagni

Florence

Very good location with restaurants and shopping just steps from the front door. Be ready to walk up some stairs, but it’s worth it!

Authenticity & Character

The windows and uniqueness of each room.

Location

Staff

Cleanliness & Comfort

Hotel Margherita

Great location and very friendly staff.

Authenticity & Character

Our room overlooked a garden of tomatoes!

Location

Right on the main road.

Staff

Kind and responsive.

Cleanliness & Comfort

Activity Reviews

Venice at Sunset: Cicchetti, Food & Wine Tour

Venice

You’ll certainly get to know the food and culture! Hit a few places I would have never gone to-that was a gift. Certainly helps to have a good group of people and we did!

Quality of Experience

Guides, Drivers and Staff

Private Gondola Ride Venice & City Stroll

Venice

Crowded. Our gondolier didn't talk or offer any information. Just going through the motions. Short trip as well.

Quality of Experience

Guides, Drivers and Staff

Pesto Experience

Italy

Must do. Food and fun the whole time. Die Die Die!!!! You’ll understand if you go.

Quality of Experience

Guides, Drivers and Staff

Cinque Terre Trekking & Train Card

Italy

The walk from Monterosso to the next town was the highlight of the few days there.

Quality of Experience

Sunset Cinque Terre Boat Tour from Monterosso

Italy

Thankful to have a good boat of fun people. The seas were a little rough so take your necessary meds or sea bands.

Quality of Experience

Guides, Drivers and Staff

Chianti Full Immersive Wine & Olive Oil Experience

Florence

Knowledgeable hosts with tasty products. I ordered wine and olive oil to ship home!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Vatican Tour with Vatican Museums, Sistine Chapel & St. Peter's Basilica

Rome

Quality of Experience

Guides, Drivers and Staff

Colosseum & Ancient Rome Tour with Roman Forum

Rome

Our guide was awesome and she sure loves Russell Crowe!

Quality of Experience

Guides, Drivers and Staff

From the very first contact Mieke showed her expertise as well as her interest in getting us the best trip possible! She made suggestions of activities, guiding us to places we would not have visited otherwise, and loved, and even met us in person one day to help us feel more comfortable with travel! Hotels with good locations, transport, restaurant reservations, and more, done for us and that greatly relieved the stress of planning the trip. We made quite a few changes as the trip evolved and it was so nice to have Mieke’s knowledge of when would be best to do things, and changes were done promptly and cooperatively. The materials sent to us (maps, descriptions, etc.) were very helpful, and it was nice to be able to print everything out as well as save it on my phone. We had a great trip, and having an expert local agent was the key.

Hotel Reviews

The Collector Hotel

The Hague

The Collector Hotel in The Hague was fantastic. It was really beautiful, had a nice room, and the staff were great. The location was excellent with no complaints whatsoever. Truly a pleasant experience all around.

Hotel des Arts

Amsterdam-Centrum

The Hotel des Arts in Amsterdam was beautiful and historic, but it had its challenges. We had to climb four flights of narrow stairs with our luggage as there were no escalators, and it was unexpectedly warm, making it difficult to sleep. On the plus side, the staff were very nice, the breakfast was great, and the location was perfect. Overall, an okay stay but not without its discomforts.

Activity Reviews

Haarlem - Teylers Museum

The Netherlands

The Teylers Museum in Haarlem was amazing! It exceeded my expectations with its quality and exhibits. A thoroughly enjoyable experience that I would highly recommend.

Amsterdam - Scheepvaartmuseum

The Netherlands

The Scheepvaartmuseum (Maritime Museum) in Amsterdam was a delightful surprise. It's very historical, and you get to go on boats, which I think both kids and adults would enjoy. It's a bit off the beaten path in terms of common tourist spots, but definitely worth a visit.

Delft - Vermeer Center

The Netherlands

The Vermeer Center in Delft was disappointing. There were no real paintings, just a couple of rooms with not much to learn that we didn't already know from visiting other locations like the Rijksmuseum and Mauritshuis. It didn't meet my expectations.