Kimkim Trip Reviews for Japan

4.7
Based on 499 ratings
Read 499 verified reviews by travelers who booked their trip to Japan on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Above expectations!
Japan | Oct 15 - Oct 28, 2025

Carol
Carol M.
Seattle, WA | Reviewed on Oct 29, 2025

The service provided by Shona was above expectations. She responded immediately to all our questions and requests and kept in touch with us throughout our trip. Having train transportation arranged and ticketed in advance was very helpful. We particularly enjoyed the smaller towns/cities we visited, including Tsumago, Matsumoto, Kanazawa and Kurashiki.

Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Nov 04, 2025

Hi Carol,

Thank you for your kind words! Shona and our team are overjoyed to know we made your trip smooth and memorable—especially with the train arrangements and those charming towns. We can’t wait to welcome you back for more discoveries!

All the best,
Shona

Fantastic Trip to Japan
Japan | Oct 12 - Oct 27, 2025

Harold J
Harold J G.
Atlanta, GA | Reviewed on Oct 29, 2025
The trip to Japan was fantastic. Best of all was our local specialist Leny who was on top of every decision and need that we had. She remained in contact with us throughout the trip to make sure that things were running smoothly and to fix them if there was a glitch. She is absolutely great and anyone would be very lucky to have her as their specialist.
Our guides were all good on different levels. They were all enthusiastic and they all knew their stuff. One of them was hard to understand...
Read more

The trip to Japan was fantastic. Best of all was our local specialist Leny who was on top of every decision and need that we had. She remained in contact with us throughout the trip to make sure that things were running smoothly and to fix them if there was a glitch. She is absolutely great and anyone would be very lucky to have her as their specialist.
Our guides were all good on different levels. They were all enthusiastic and they all knew their stuff. One of them was hard to understand but the rest were fine. We would like to mention a couple of them (Ray who worked with Arigato Travel and took us on a food tour, Kazuyasu Hakata who took us to a beautiful waterfall, Aya who led us in Hiroshima, and Masa who drove us to Mt. Fuji). The hotels were all first rate except one (Candeo in Osaka) which was disappointing due to a surprising "we don't care" staff attitude. Candeo also had the smallest room, would not allow room charges, and had an overpriced restaurant. This was definitely an exception since everyone else in Japan and in every hotel was so nice. Two special events were the stay at the Japanese Inn (ryokan) and the Maiko dinner. Overall it was a terrific trip. Thanks, Leny.

Hotel Reviews
The Blossom Hibiya
Minato

The room was a bit small and the location is not central. The staff was very nice and friendly. Breakfast buffet was okay--not great but not bad.

Authenticity & Character
Location
Not much around the area.
Staff
Very helpful
Cleanliness & Comfort
Candeo Hotels Osaka The Tower
Osaka

Very disappointing. The only staff in Japan that was unfriendly and unhelpful. Hotel restaurant was very expensive and the staff there was not helpful. Would not even allow us to charge our meal to our room. Breakfast buffet was ok but not memorable. Also location is in the middle of a concrete jungle in Osaka--not much around the hotel.

Authenticity & Character
Location
Just large buildings in the area. Not convenient.
Staff
Had a "we don't care" attitude.
Cleanliness & Comfort
Sheraton Grand Hiroshima Hotel
Hiroshima

Very large room. Lots of modern conveniences. Great breakfast buffet. Really nice stay in every way.

Authenticity & Character
Location
Near railway station.
Staff
Cleanliness & Comfort
The Thousand Kyoto
Kyoto

Very nice room with excellent staff. Good buffet breakfast. If you order anything from the front desk, it is delivered to your room quickly and efficiently by a robot that rings your room bell, greets you, and leaves with "have a nice day." Worth the stay for the experience of the future.

Authenticity & Character
Location
Convenient at railway station.
Staff
Cleanliness & Comfort
HOTEL GROOVE SHINJUKU, A PARKROYAL Hotel
Tokyo

Great location. In the center of a very busy and active part of central Tokyo. Lots of people out all the time. Not noisy since the hotel starts on the 17th floor and goes up from there. The staff is good but the room is small. As usual for Japan the space is well allocated. Fine place to stay. Good breakfast with large buffet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Matsuzakaya Honten
Kanagawa

The experience at this Inn is fantastic and well worth the out-of-the-way trip. We arrived late in the afternoon and would have enjoyed a few extra hours to enjoy the private insen (hot springs hot tub). They serve a wonderful, colorful, delicious dinner. Relax and enjoy the experience if you have the opportunity.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Definitely worth the visit
Activity Reviews
Sayonara Japan!
Sayonara Japan!
Japan

Ride to airport was efficient and uneventful. On time--no problem.

Half-Day Osaka Tour with English-Speaking Guide (Private)
Half-Day Osaka Tour with English-Speaking Guide (Private)
Japan

Osaka Castle is nice to see but the Meiji era museum was the best part of the day.

Quality of Experience
Guides, Drivers and Staff
Full Day Hiroshima & Miyajima with English Guide (Private)
Full Day Hiroshima & Miyajima with English Guide (Private)
Hiroshima

An important visit certainly for Americans who share this historical moment with Japan. Moving and worthwhile. Miyajima is very pretty if a bit touristic.

Quality of Experience
Guides, Drivers and Staff
Aya was a wonderful and thoughtful guide.
Dinner with Maiko in a Traditional Kyoto Style Restaurant Tour (Small Group)
Dinner with Maiko in a Traditional Kyoto Style Restaurant Tour (Small Group)
Kyoto

Very special experience with Geisha (Geiko) who answered questions openly and gracefully. Another do not miss moment.

Quality of Experience
Traditional Tea Ceremony at Tondaya Machiya
Traditional Tea Ceremony at Tondaya Machiya
Kyoto

Delightful insight into old Japanese tradition. Loved the experience.

Quality of Experience
Relaxing Evening: Private Onsen and Kaiseki Dinner
Relaxing Evening: Private Onsen and Kaiseki Dinner
Hakone

Definitely a highlight of the entire trip. Beautiful Japanese Inn with private onsen and delicious and colorful private dinner (Kaiseki). Totally not to be missed.

Quality of Experience
Amazing is a good word for this experience
Guides, Drivers and Staff
Masa was driver--excellent English and nice person.
Transport
by car--hard to get there otherwise
Tokyo to Hakone Private Transfer: Mt. Fuji and Hakone Full-Day Tour with English-Speaking Driver
Tokyo to Hakone Private Transfer: Mt. Fuji and Hakone Full-Day Tour with English-Speaking Driver
Japan

Spent several hours watching the clouds over Mt. Fuji. Relaxing, fun, and well worth the time.

Quality of Experience
Guides, Drivers and Staff
Masa was the driver and it was delightful to spend the day with him.
Transport
Good driver and nice person.
Yanaka Historical Walking Tour in Tokyo's Old Town
Yanaka Historical Walking Tour in Tokyo's Old Town
Tokyo

Very old part of Tokyo is so different from the center of the city. Many quiet streets and also cemeteries. Very nice contrast and learned a lot. NIce guide.

Quality of Experience
Guides, Drivers and Staff
Transport
on foot but that is the only way to see the neighborhood
Full Day Kamakura & Yokohama Tour with English Speaking Guide (Private)
Full Day Kamakura & Yokohama Tour with English Speaking Guide (Private)
Tokyo
Quality of Experience
Worth seeing the Great Buddha statue
Guides, Drivers and Staff
Guide was very good.
Transport
Best Of Shibuya Food Private Tour - Evening
Best Of Shibuya Food Private Tour - Evening
Tokyo

We were not sure what to expect and we were surprised how great it was. The guide (Ray from Arigato Travel) took us to local restaurants in Tokyo that specialize in foods from other parts of Japan. Best sushi we had the whole trip. It was great fun and definitely recommend it.

Quality of Experience
Food was delicious and fun at the same time.
Guides, Drivers and Staff
Ray of Arigato Travel is a delight and enthusiastic.
Transport
on foot made it more fun as you see the neighborhood
Welcome (Irrashaimase) to Tokyo!
Welcome (Irrashaimase) to Tokyo!
Tokyo

The group that was supposed to pick us up went to the wrong terminal and we waited over an hour. That was not fun after the long flight from the U.S.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Japan | Replied on Oct 29, 2025
Hi Harold, welcome back home. Thank you for taking the time to share your feedback. I appreciate that most of your comments were positive, and I also value your honesty in expressing your disappointment with the Candeo Hotel in Osaka. I’ll keep this in mind for future trip planning. Regarding the pickup on October 12th, we’ll review this thoroughly with our local partner. It would have been helpful to know about the issue upon your arrival so we could have assisted you immediately and... Read more

Hi Harold, welcome back home.

Thank you for taking the time to share your feedback. I appreciate that most of your comments were positive, and I also value your honesty in expressing your disappointment with the Candeo Hotel in Osaka. I’ll keep this in mind for future trip planning.

Regarding the pickup on October 12th, we’ll review this thoroughly with our local partner. It would have been helpful to know about the issue upon your arrival so we could have assisted you immediately and coordinated a solution with the transfer provider. My apologies for the inconvenience caused. We will investigate this matter in detail with our partner to understand what went wrong and ensure it doesn’t happen again.

Thank you again for giving us the opportunity to assist with your trip. We’ll share your feedback with both the Candeo Hotel and the transfer partner to help improve service quality moving forward.

Warm regards,
Leny

Japan with a baby -- a few hiccups, but overall good
Japan | Oct 10 - Oct 21, 2025

Megan
Megan L.
Houston, TX | Reviewed on Oct 28, 2025
Despite some challenges working with Shona, our local specialist, we had a great family trip to Japan as a young family with a 14 month old baby. We felt that some of the suggestions and bookings by Shona were not family or child-friendly and that she would always say "no" at first to everything we asked, and gaslighted us about some of the bookings that we never approved being our fault. When we booked 3 months in advance, she told us that she could help with restaurant recommendations... Read more

Despite some challenges working with Shona, our local specialist, we had a great family trip to Japan as a young family with a 14 month old baby.

We felt that some of the suggestions and bookings by Shona were not family or child-friendly and that she would always say "no" at first to everything we asked, and gaslighted us about some of the bookings that we never approved being our fault.

When we booked 3 months in advance, she told us that she could help with restaurant recommendations and reservations, but 2 weeks before the trip she switched and told us that she doesn't do this and requires an additional service fee to help with reservations. We're big foodies, so this was really stressful leading up to our trip, scrambling to get into restaurants we'd want to try. She also told us 3 weeks in advance of our trip that some of the experiences she advertised were not available -- some were sold out (but why? She had 3 months advance notice to book them!), some because she hadn't actually fully researched if they'd be open the day she suggested we'd do them.

But the kimkim team helped overcome many of these difficulties with great customer service, some necessary refunds, easy communication, and generally made our trip much easier and better.

We had a lovely time in Tokyo with our guide Sarah at Senso-Ji temple, and then by ourselves at Team Lab Planets and the Studio Ghibli museum. Sarah was flexible when we were dealing with jetlag, and helped us re-arrange our tour schedule on a day our baby really needed a nap.

Teresia was an amazing guide in Kyoto and Nara, also super understanding when we had to switch up our schedule and take the baby to the hotel for a nap early -- we got to see some parts of Kyoto we hadn't originally planned to see, but were some of our favorite experiences!

The drivers were always punctual, easy to communicate with, kept our car stocked with water bottles, didn't mind us playing Sesame Street music on our phones to soothe our baby, and got us to all our reservations on time or early.
Overall we'd use kimkim again, but be more careful and direct with out local specialist about our needs with a small child.

Hotel Reviews
Hotel New Otani Osaka
Osaka

It was fine -- we'd been staying at 5 star hotels our whole trip -- this one was noticeably older and less great. Little things missing like access to an outlet for both sides of the bed. The beds were ROCK hard. The buffet food wasn't very good -- didn't feel very fresh or delicious. I liked the idea of the morning coffee service, but in practice, the coffee was weak. They also charge $40 USD for late checkout, even though we'd booked a suite.

Location
Right next to a train station and across the street from some solid food options
Cleanliness & Comfort
It was clean but not very comfortable. Would love more accessible outlets next to the bed and a more private/separate living room and bedroom situation.
Hilton Kyoto
Kyoto

Beautiful hotel, really great amenities for suite level bookings, very kid-friendly

Location
Walking distance to the Nishiki Market! Right next to a 7/11 and a laundromat
Staff
They were so sweet with our baby, they gave her a little present that she loved
Cleanliness & Comfort
Hakone Kowakien Ten-yu
Hakone

Really pretty hotel, lovely location. Their shuttle service was helpful, but they should add more shuttle pick up spots. The room had a bit of a musty smell, but probably due to people walking in it with wet feet from the onsen on the balcony. The buffet was huge and a bit intimidating, but I felt like most of the food was pretty good.

Location
Staff
Cleanliness & Comfort
The musty smell from the onsen was pretty bad, but they did have a room air purifier, which helped.
Hotel Chinzanso Tokyo
Tokyo

Great service and breakfast

Authenticity & Character
Location
not very close to the train, a bit of a drive to everything
Staff
Cleanliness & Comfort
Activity Reviews
Half Day Nara Park & Todai-Ji Temple
Half Day Nara Park & Todai-Ji Temple
Japan

The deer are wild and pretty aggressive but very cute, and the temple was magnificent -- the Buddha is huge!

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Sagano Bamboo Grove and Tenryuji Temple Tour
Half Day Sagano Bamboo Grove and Tenryuji Temple Tour
Kyoto

The Bamboo Grove and Tenryuji Temple were so cool to see! The Temple was our favorite we saw on our trip -- a beautiful Japanese garden and pond, lots of places to walk barefoot. It felt super cool -- and we loved learning that it used to be a villa! The Bamboo Grove was so crazy crowded though -- glad we went to see it and take photos, but it wasn't a relaxing experience

Quality of Experience
Guides, Drivers and Staff
Transport
Kyoto Sightseeing Tour with Sake Tasting
Kyoto Sightseeing Tour with Sake Tasting
Kyoto

We didn't have a sake tasting, and we actually didn't want one since we have a baby with us. But we loved seeing the Golden Pagoda and Fushimi Inari Shrine this day! Teresia our guide was great.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Mt. Fuji and Lake Kawaguchi Tour with Whisky Tasting
Full Day Mt. Fuji and Lake Kawaguchi Tour with Whisky Tasting
Tokyo

We did not do the Whisky Tasting because it was actually not available the day we were there (regularly closed on that day). This is something Shona our local specialist should have researched before offering it to us as an option when we booked. We didn't actually see Mt. Fuji, and Lake Kawaguchi isn't really that exciting without the view.

Quality of Experience
Didn't really feel like worth our time because we couldn't see Mt. Fuji. The Lake cruise is just out & back for 30 mins, which was fun for our baby, but not really that exciting or eventful.
Guides, Drivers and Staff
We thought Sarah and our driver were great and answered all our questions. They made the day nice, even if the tour/experience wasn't so good
Transport
Sushi Making Masterclass in Tokyo: Learn Techniques from Experts in Asakusa
Sushi Making Masterclass in Tokyo: Learn Techniques from Experts in Asakusa
Tokyo

Not kid-friendly. They didn't have any high chairs so our toddler was running around the whole class. They had another couple there, so they were teaching at a fast pace while my husband and I were trying to take turns learning and taking care of the baby. They didn't provide her with any entertainment or really anything, so she picked up their broom and started sweeping and pulling things off of shelves. We thought they'd give her something like rice and seaweed to touch and play with and also that they'd go slowly and make sure we understood the steps before moving on, but they didn't and we felt rushed. Also they wouldn't allow us to take any of the sushi we made home with us, and our baby was ready to go about 3/4 of the way through the 2 hour class, so we didn't get to eat much of what we made.

Quality of Experience
They actually have a youtube channel where they teach all their skills. Maybe just look at that instead of going to this class.
Guides, Drivers and Staff
The location they sent us to at first was wrong, there was a sign in the old location pointing to the new location down the street. The staff at this experience were not able to customize or help us as parents to get the same experience anyone else who took this class would have.
Transport
Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Oct 29, 2025
Hi Megan
The Kimkim staff member you mentioned is our customer service manager, Lisa. I’m glad to hear that you found her helpful. Since there were some points I explained to you but you still found unclear, I asked her to assist me in communicating with you.
Thank you for your honest feedback — we’ll continue to work hard to improve our service quality. However, some aspects, such as restaurant reservation service fees, are charged by the reservation platform, not by us. I’ve explained this... Read more

Hi Megan
The Kimkim staff member you mentioned is our customer service manager, Lisa. I’m glad to hear that you found her helpful. Since there were some points I explained to you but you still found unclear, I asked her to assist me in communicating with you.

Thank you for your honest feedback — we’ll continue to work hard to improve our service quality. However, some aspects, such as restaurant reservation service fees, are charged by the reservation platform, not by us. I’ve explained this to you several times, and I hope you can understand it now.

Also, regarding your request for precise information on whether each sightseeing spot’s restroom has a diaper-changing table — unfortunately, we truly cannot provide exact details for every location.

I understand that you have some doubts about my service, but I really have done my best — including arranging fruit and snacks for your baby in advance and covering the driver’s service fee to take you to your dinner location for free. In Japan, all labor and services must be properly compensated.

We genuinely hope your trip has been enjoyable, and if it still didn’t fully meet your expectations, we’ll keep striving to do better.
Best
Shona

Japan was the 4th trip that we've booked thro...
Japan | Oct 5 - Oct 19, 2025

Judy
Judy J.
Los Angeles, CA | Reviewed on Oct 27, 2025
Japan was the 4th trip that we've booked through KimKim! Greg arranged the best trip we've had so far! In working with Greg, we could tell that he wanted to give us the best possible experience of Japan and it's culture, and he delivered!! We had a mix of private guided tours, small group tours, exploring on our own, as well as some select private experiences (Japanese Afternoon Tea at the Palace Hotel, decorating Lacquered Japanese Bowls as well as Japanese Calligraphy). The hotels... Read more

Japan was the 4th trip that we've booked through KimKim! Greg arranged the best trip we've had so far! In working with Greg, we could tell that he wanted to give us the best possible experience of Japan and it's culture, and he delivered!!

We had a mix of private guided tours, small group tours, exploring on our own, as well as some select private experiences (Japanese Afternoon Tea at the Palace Hotel, decorating Lacquered Japanese Bowls as well as Japanese Calligraphy).

The hotels that Greg suggested, were all located in areas close to public transportation as well as sites we could walk to, in some cases. We opted to have breakfast included at each hotel, and the selection of both Western and Japanese style offerings was outstanding.

We spent 2 weeks total in Japan Tokyo (4 nights), Kanazawa (2 nights), Kyoto (5 nights) ,Hiroshima (2 nights) and
Hakone (1 night)

We came away from our experiences in Japan with a deeper understanding and appreciation of the Japanese culture - thank you Greg, for making this possible!!

Hotel Reviews
Suiun

This was our first experience staying in an Onsen. Definitely something one should try at least once when they visit Japan! From leaving your shoes at the front door to picking out a kimono to wear while on-site, each experience was new. Dinner was served over several courses in your own private space in the dining area. Breakfast was in the same space, with many dishes offered. The beds were comfortable and the room was spacious and comfortable.

Authenticity & Character
Wearing kimonos was a very nice touch! The rooms had that old world feel with modern amenities, of course!
Location
The Onsen was within walking distance from the Open Air Art Museum (not to be missed!) and the cable car when returning from Ōwakudani Station and Gora Botanical Gardens.
Staff
Friendly but professional staff. They guided us through the check-in (tea provided) and off to our room where they explained how to use the soaking tub!
Cleanliness & Comfort
Well maintained property that you can see the staff cares about!
Hotel Granvia Hiroshima South Gate

We weren't sure when we were first presented with the idea to stay in a hotel located within the train station in Hiroshima, but it turned out to be one of the best stays! The room was on the smaller side (bed right up against the wall), but we didn't spend much time there, as we were out seeing the historical sites. Breakfast in the on-site restaurant was outstanding with many local and western items to choose from. We caught the streetcar steps from the hotel door, and when we were leaving to head back to Tokyo, the Shinkansen platform was just at the other end of the train station. Easy Peasy!

Authenticity & Character
This felt more like a business hotel, which isn't a bad thing...
Location
Just steps to catch the local streetcar or trains to other cities. There was a shopping mall located within the train station, and there were several food courts and dessert shops located right next to the hotel!!
Staff
The staff were very helpful answering our questions for catching the streetcar and provided us maps and timetable.
Cleanliness & Comfort
The bed was comfortable and the view over the city was nice.
KAYA Kyoto Nijo Castle
Kyoto

We really enjoyed our 5 night stay at this hotel. The room was a nice size with a comfortable bed, and a relaxing shower that was separate from the sink and toilet (which was in it's own space!). The breakfast was outstanding, with many different dishes to try. The location was near a laundromat, restaurants and public transportation. The Nijo Castle was a short walk away and well worth the visit!

Authenticity & Character
Bamboo flooring, calm muted colors, it was just a pleasant place to come back to each day!
Location
While public transportation was available, we found it much quicker to have the front desk request a taxi for us when we wanted to see some of the sights (a 40 min bus ride with transfers became a 15 min taxi ride to the Bamboo forest).
Staff
The front desk staff was very helpful requesting taxi's for us and giving us bottled water, always with a smile!
Cleanliness & Comfort
The bed was very comfortable and the room was large enough that you could relax.
Mitsui Garden Hotel Kanazawa
Kanazawa

We stayed two nights in this hotel. The room was large enough to have space on both sides of the bed!! On-site restaurant offered a delicious breakfast with something for everyone. The location was walking distance to many sites and public transportation.

Authenticity & Character
The hotel was comfortable.
Location
The Omicho Market and many temples/shrines were within walking distance, as well as the Kanazawa Castle and the Samurai district.
Staff
The staff were helpful in holding our luggage until we could check in later in the day.
Cleanliness & Comfort
The bed was comfortable and the room and hotel in general were very clean.
Hotel the Celestine Tokyo Shiba
Tokyo

We enjoyed 4 nights at this hotel. The room was a bit smaller than we were thinking it would be (bed was against the wall and one of us had to crawl over the bed each night to sleep. The view from the room however, was amazing! We were on the 17th floor and had a city view with gorgeous sunsets. The on-site restaurant had an outstanding breakfast with many local and western dishes to try! The location was excellent being close to many subway stations and temples. We went to a 6:00 a.m. Buddhist service that was a 10 min walk from the hotel. We would definitely stay here again!

Authenticity & Character
While this hotel was part of a chain, it didn't feel cookie cutter at all. They had a beautiful Kimono on display in the lobby.
Location
Close to many subway stations and temple
Staff
Staff were very polite and helpful, though we had to resort to Google Translate often.
Cleanliness & Comfort
The room was cleaned daily and the bed was very comfortable. You could tell that the property was well cared for.
Activity Reviews
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Japan

We've been on many food tours, and this one was pretty good. We had a small group of 6 for this tour, which was a good size. Our guide, Yuma, was nice and showed us some local history and a small temple where you wouldn't have expected to see one!. The local food was good.

Ultimate Osaka Private Walking Tour (Osaka Castle, Shinsekai, Dotonbori)
Ultimate Osaka Private Walking Tour (Osaka Castle, Shinsekai, Dotonbori)
Japan

We were fortunate to have Pam once again as our guide! She met us at our hotel and we took a taxi to the train station to catch a local express from Kyoto to Osaka for the day. Dotonbori and Shinsekai were short subway rides away from Osaka Castle. There were so many shops to explore in these districts! The castle was beautiful, though we didn't go inside as there was a huge line.

Japanese Calligraphy Experience (Nara)
Japanese Calligraphy Experience (Nara)
Japan

When this experience was first presented, I didn't think we would appreciate it as much as we did. Hisae and her mother were excellent, patient teachers. Japanese Calligraphy is very different from English calligraphy. For this class, we used a thicker brush to write out different symbols. Who knew a couple downward strokes and cross bars were a word! The brush strokes are performed in a style unique to Japanese Calligraphy. Hisae's mother was very gracious and wrote out our grandchildren's names in Japanese calligraphy for us to present to them as something special from Japan.

Quality of Experience
This class was held in Hisae's home so you were able to see another side of Japanese culture outside of hotels.
Guides, Drivers and Staff
Hisae and her mother are true Japanese calligraphy artist who are well know in the community.
Stunning Arashiyama Bamboo Grove & Secluded Temples with Private Guide
Stunning Arashiyama Bamboo Grove & Secluded Temples with Private Guide
Japan

Our guide, Pam, was the best! She walked us down some back roads to see some off the radar temples before heading to the bamboo grove. The bamboo is never cut in this area, so it's quite dense and beautiful!

Guides, Drivers and Staff
Pam was very personable and all around fun to tour the sites with! She was always happy to answer our many questions, and increase our knowledge of that area of Japan!
Traditional Japanese Tea Ceremony with Kimono Wearing (Higashiyama)
Traditional Japanese Tea Ceremony with Kimono Wearing (Higashiyama)
Japan

What a fun experience! It's like getting ready for the prom. You pick out your kimono and the ladies help you get it wrapped the correct way. Then they do your hair and add accessories to your hair to make you shine! Then it's off to take pictures in the garden. Once you're done, you are led to the tea room where a lovely lady explains and demonstrates how to make Matcha tea. This experience was something even my husband enjoyed. There is also an option to wear your kimono all day as you wander around the Gion area.

Private Kyoto Temples & Gion Tour
Private Kyoto Temples & Gion Tour
Japan

Akira was our guide for this half-day tour. We toured around the Rokuharamitsu-ji and Kiyomizu-dera temple. What amazing buildings! Our next stop was in the Gion area of Kyoto. So much history and streets to wander down!

Private Maki-e Experience: Lacquered Chopsticks or Japanese Bowls
Private Maki-e Experience: Lacquered Chopsticks or Japanese Bowls
Kanazawa

We had a lot of fun with the guest artist decorating Japanese bowls to keep - we were pleasantly surprised how well our bowls turned out! The location was close to where we were staying and was in a one room building, which is also used for other activities. Lots of light and a welcoming location.

Discover the secret gems of Kanazawa - Omicho Market & Samurai District - Private Walking Tour
Discover the secret gems of Kanazawa - Omicho Market & Samurai District - Private Walking Tour
Kanazawa

Our guide, Rimiko, took us all around the Omicho Market where we tried some raw oysters, Crab and pork croquettes, local Wagyu beef freshly grilled as well as some favorite desserts of Rimiko that she introduced us to. We stopped at the Oyama Shrine on the way to the Samurai district and saw where the Samurai lived at one time, though the area has been gentrified.

Sumo Show with special, sumo nabe lunch included
Sumo Show with special, sumo nabe lunch included
Tokyo

This actually turned out to be a fun experience. The retired sumo wrestlers had a good rapport with the audience and knew how to work the crowd!

Tokyo Night Food Tour in Shinjuku
Tokyo Night Food Tour in Shinjuku
Tokyo

This was a small group tour with 7 of us (an Australian family of 5 and my husband and myself). The guide spoke very good English - she had lived in Australia for a time, which was very helpful as we had lots of questions. The tour actually took place in parts of the red light district of Tokyo. What an eye-opening experience that was. Often food tours will inundate you with 7-10 stops .This tour was nice in that we only went to 3 spots. The first stop was to a restaurant where we had tempeh and sushi. The second stop was the best - Korean barbeque wagyu beef we grilled at the table - delicious! Last stop was to see the lights over the city and have some gelato. The tour guide was fun and the group had a good time!

Quality of Experience
Location, food
Food
Korean barbeque wagyu beef!
Guides, Drivers and Staff
The guide spoke good English and was knowledgeable.
Transport
This was a walking tour, so not an easy question to answer.
Morning at Meiji Jingu and Harajuku with Private Guide
Morning at Meiji Jingu and Harajuku with Private Guide
Tokyo

We thoroughly enjoyed our time with Masa-san, our guide the first full day in Tokyo! Masa-san was very knowledgeable about both the Buddhist and Shinto temples we explored. He was enormously helpful in showing us how to navigate the subway system and using our Suica card.

Quality of Experience
We got a good introduction to Tokyo with this tour.
Guides, Drivers and Staff
Masa-san was a personable and knowledgeable guide - we thoroughly enjoyed our time with him!
Transport
We've been on subways from New York to Paris, but Tokyo subways are heads above all the rest! They are fast, on-time and very clean.
Local specialist: Greg Varga
Greg
Greg Varga
Local specialist in Tokyo, Japan | Replied on Dec 01, 2025

Hi Judy and Steve,

Thank you so much for your kind words and the detailed review. It really means a lot to hear that this was your best trip yet and that I could help make your time in Japan so special. I loved working with you on this itinerary, and I’m really glad the mix of guided tours, personal experiences, and great locations worked well for you. I'm especially happy to know it all came together in a way that gave you a deeper connection to the culture. I hope we can plan another adventure to Japan together soon!

Greg
You Could Travel team

Great customer service! Highly recommend
Japan | Oct 7 - Oct 24, 2025

Jonas
Jonas H.
Denver, CO | Reviewed on Oct 25, 2025

We had an amazing time in Japan and would highly recommend KimKim travel. We were there for 17 nights and spread across 7 different cities including Tokyo, Kyoto, and the northern mountains. It was a busy itinerary and we were so glad to have Kimkim’s help. Olivia was a huge help both in planning our trip and assisting us whenever needed along the way!

Friendly, professional, and prompt! Highly recommend booking with this company!

Local specialist: Olivia Luang
Olivia
Olivia Luang
Local specialist in Japan | Replied on Oct 27, 2025

Hi Jonas,

Thank you so much for taking the time to share such a wonderful review! I’m delighted to hear that you had an amazing time exploring Japan and that the trip went smoothly across all seven cities. It was a pleasure working with you to bring your itinerary together, and I’m happy to know that our support made your experience enjoyable and stress-free.

Wishing you and your family all the best in your future travels, and I hope we’ll have the chance to plan another adventure together!

Warm regards,
Olivia

First time in Japan.
Japan | Oct 2 - Oct 21, 2025

M
Maritie B.
San Diego, CA | Reviewed on Oct 22, 2025
All planned stops were great and the people were wonderful this was my first trip to Japan. Read more

All planned stops were great and the people were wonderful this was my first trip to Japan.

Hotel Review
Hakone Hotel Kajikaso
Hakone
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Full Day Trip to Mt. Fuji with  Fugaku Fuketsu Wind Cave & Shiraito Falls
Full Day Trip to Mt. Fuji with Fugaku Fuketsu Wind Cave & Shiraito Falls
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Eleanor Chen
Eleanor
Eleanor Chen
Local specialist in Japan and China | Replied on Oct 31, 2025

Hi Maritie,

Hope you are doing great.

Thanks so much fjor your feedback and I'm so glad to hear that you enjoyed your first trip to Japan!

Looking forward to help your next trip plan in the further.💕💕

All best
Eleanor

A wonderful experience of collaboration for personalized tour of Japan
Japan | Oct 4 - Oct 21, 2025

J
Jeffrey S.
San Jose, CA | Reviewed on Oct 22, 2025
This was our first experience with KimKim, based on recommendation from friends. After many years of self-managed independent travel, what a wonderful experience! We wanted to design our own itinerary for Japan after previous travels there. It was a true collaboration with many iterations and exchange of ideas. The result was a unique experience, much of it to out-of-the-way places. KimKim's management of lodging, travel, drivers and guides was excellent. The final detailed itinerary... Read more

This was our first experience with KimKim, based on recommendation from friends. After many years of self-managed independent travel, what a wonderful experience! We wanted to design our own itinerary for Japan after previous travels there. It was a true collaboration with many iterations and exchange of ideas. The result was a unique experience, much of it to out-of-the-way places. KimKim's management of lodging, travel, drivers and guides was excellent. The final detailed itinerary guided us every step of the way. Specialist Sandy had great knowledge, made many helpful suggestions to improve our plans, and then was on the spot every day of travel to address any concern. We feel this was a good value and produced one of our best travel experiences.

Hotel Reviews
Onyado Nono Namba Natural Hot Spring
Osaka

Excellent location for tourism in Osaka. A busy property, small but comfortable room, good breakfast, no evening restaurant - but it the center of unlimited dining places.

Mitsui Garden Hotel Kyoto Shinmachi Bettei
Kyoto

A medium sized chain hotel, well-run and well-located for touring Kyoto and environs.

UNO HOTEL
Okayama, Tamano

Modern building just across from Uno station. Not fancy but functional, and very good restaurant attached. Baths a short walk away - a separate facility more like a US spa, but many good bathing facilities and other amenities. However, for exploring Naoshima, not the best choice, as ferry schedule limits time on the island. If Naoshima is the objective, stay on Naoshima.

Yunagi no Yu Hotel Hanajyukai

Extraordinary place, high on a hill with panoramic views of Takamatsu and inland sea, and private outdoor granite baths for every room. Yet convenient by taxi at reasonable cost to Ritsurin Garden and other tourist sites.

Hotel Kanazawa Zoushi
Kanazawa

A small, quiet, and beautifully designed modern building well-located in Takayama. The room was small but so carefully designed that it was one of the better places we stayed.

Wanoyado Hotel Iya Onsen Natural Hot Spring
Miyoshi

Spectacular location in remote Iya valley. Older buildings, rambling layout, very good food, beautiful baths at the bottom of the canyon, rooms high above with great views. Hard to get to but worth the journey, and well-located for Oboke gorge exploration.

Wat Hotel & Spa Hida Takayama
Takayama
Hotel Fukinomori

After a day of hiking on Nakasendo trail, a beautiful and serene place, both modern and traditional. Excellent food, great bathing facilities, a nice common room, well-designed traditional room. Remote location with good shuttle service to train station and local village. Would have liked to stay on.

Gora Kansuiro
Hakone

A traditional design, older property, with excellent location close to Gora station and cable car. Beautiful outdoor bath, comfortable traditional room. Chosen to begin our Japan trip, it was excellent. Property a little worn, and food not the very best we had, but very good and overall the location and atmosphere make this an excellent place both for relaxing in place, and for touring the Hakone area.

Authenticity & Character
A true traditional construction with extensive grounds.
Location
Ideal both for quiet and for proximity to station and cable car.
Staff
Very welcoming and helpful
Cleanliness & Comfort
A little worn, but attractive and comfortable.
Activity Reviews
Day tour from  Takamatsu to Iya valley
Day tour from Takamatsu to Iya valley
Miyoshi

Oboke George scenic boat ride is short but spectacular with stunning views and important geology. Vine bridge we expected to be trivial, but turned out to be a wonderful piece of engineering: now with steel cables hidden in the structure, but the design of the fiber structure is a wonder.

Katsura Imperial Villa
Katsura Imperial Villa
Kyoto

We visited Katsura 30 years ago, and it was our most memorable experience in Japan. This time, the garden is still an extraordinary example of design - one of the finest gardens of the world. The feeling is both ancient and modern - as though Frank Lloyd Wright went back a few centuries. But the tour felt rushed, the group of 20 was too large, the English speaking guide was full of information but careless about whether her group could hear it. It seems they are trying to get as many people through as possible, timing the tour to 60 minutes, with no time for reflection or calm. Yet, if this is the only way one can see Katsura today, the experience is still worth it.

Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Oct 27, 2025
Hi Jeff, Thank you so much for your wonderful review. I'm thrilled to hear that you had such an amazing experience on your trip to Japan and that the itinerary we created together resonated so well with your interests. It was truly a pleasure to work with you. I’m also delighted that you connected so well with most of the tour guides. They are truly wonderful, and I’m so glad they made your experience even more special. It’s always our goal to create unforgettable experiences, and your... Read more

Hi Jeff,

Thank you so much for your wonderful review. I'm thrilled to hear that you had such an amazing experience on your trip to Japan and that the itinerary we created together resonated so well with your interests. It was truly a pleasure to work with you. I’m also delighted that you connected so well with most of the tour guides. They are truly wonderful, and I’m so glad they made your experience even more special. It’s always our goal to create unforgettable experiences, and your feedback makes everything worthwhile.

We look forward to helping you plan your next adventure with Kimkim.

Wishing you all the best and warmest regards from Japan,
Sandy

We had an amazing honeymoon and really loved ...
Japan | Oct 4 - Oct 19, 2025

A
Andrea P.
Newark, NJ | Reviewed on Oct 21, 2025
We had an amazing honeymoon and really loved the entire experience, could not thank Greg more for all his help! He consistently helped throughout as we needed, responded quickly and went above and beyond with all the details and recommendations in the itinerary, everything went so smoothly! It was a pleasure for us to have him help make our honeymoon trip so great! Read more

We had an amazing honeymoon and really loved the entire experience, could not thank Greg more for all his help! He consistently helped throughout as we needed, responded quickly and went above and beyond with all the details and recommendations in the itinerary, everything went so smoothly! It was a pleasure for us to have him help make our honeymoon trip so great!

Activity Review
Private Kyoto Temples & Gion Tour
Private Kyoto Temples & Gion Tour
Japan

Pam was so amazing and we could not recommend her more! We had an incredible experience walking through Kyoto, eating great food, and learning about its history. Definitely enjoyed every minute of this tour and would recommend to anyone considering it!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Greg Varga
Greg
Greg Varga
Local specialist in Tokyo, Japan | Replied on Oct 27, 2025

Hi Andrea and Ricardo,

Thank you so much for your lovely review. I'm really happy to hear that you had such a fantastic honeymoon in Japan. I shared your kind words with Pam, and she was so excited to hear them. She also sends her best wishes to you both.

It was truly a pleasure to help plan your honeymoon. If you ever decide to come back to Japan, I’d love to help again.

Our first trip to Japan
Japan | Sep 30 - Oct 13, 2025

Mona
Mona B.
Canada | Reviewed on Oct 21, 2025
Our first trip to Japan and it was a bit of a culture shock but in a good way. Very friendly, helpful people. The food was amazing, even my husband who doesn't like fish too much was loving the food. The tour guides we had were very experienced, informative and friendly in Tokyo, Kyoto and Osaka, we enjoyed the tours and all the knowledge they had to give. The hotels that Olivia had chosen for us were perfect for what we needed and were doing while we were there, close to the train stations... Read more

Our first trip to Japan and it was a bit of a culture shock but in a good way. Very friendly, helpful people. The food was amazing, even my husband who doesn't like fish too much was loving the food. The tour guides we had were very experienced, informative and friendly in Tokyo, Kyoto and Osaka, we enjoyed the tours and all the knowledge they had to give. The hotels that Olivia had chosen for us were perfect for what we needed and were doing while we were there, close to the train stations and sight seeing venues. Olivia was really good at getting back to us if we had questions. There was a bit of confusion with one of our tours but it was quickly remedied. The drivers and quides that we had would always text us the day prior to let us know where to meet and to give us any further information we'd need. The only thing I wish is that we would have seen the fall colours but the heatwave they were having during our stay caused the leaves on the trees to stay green so alas that was not meant to be. Next time.....

Hotel Reviews
The Royal Park Hotel Iconic Osaka Midosuji
Osaka

Nice quiet hotel, very helpful friendly staff. Nice rooms which were clean and quiet. Buffet was not the greatest but we made due.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kyoto Century Hotel
Kyoto

Nice hotel, and located very close to Kyoto station. Buffet was good and the rooms were clean and quiet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ryokan Aura Tachibana
Hakone

This hotel is a bit older but clean, we had our own private open air bath and a wonderful view! Nice and quiet and within walking distance to town and the train station.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tokyo Prince Hotel
Tokyo

Very nice helpful staff. Nice clean rooms and great service. The restaurants were lovely. Close to the train station we needed and to Tokyo tower.

Authenticity & Character
Location
Close to the train station we needed and to Tokyo tower.
Staff
Cleanliness & Comfort
Activity Reviews
One Day Miyajima Island and Hiroshima Tour
One Day Miyajima Island and Hiroshima Tour
Japan

This tour on the island Miyajima which they also call oyster island so if you go you need to try the oysters. I am not an oyster fan but did try them there and quite liked them. Hiroshima museum was extremely packed and because of this we did not get to see as much as we would have liked. They really should do timed entrance times but they do not. So expect to be packed in there like sardines.

Quality of Experience
Guides, Drivers and Staff
Transport
Depends on where you stay but can get there by bus or taxi
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Japan

This was a really good tour, I would recommend to anyone who likes food and wants to try food they have probably never had.

Quality of Experience
Guides, Drivers and Staff
Transport
Kyoto Arashiyama Bamboo Forest & Garden Walking Tour (Join-in)
Kyoto Arashiyama Bamboo Forest & Garden Walking Tour (Join-in)
Kyoto

The bamboo forrest was really cool. Did not know that bamboo grew that quickly.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Kyoto City Tour with Fushimi Inari-Taisha
Full Day Kyoto City Tour with Fushimi Inari-Taisha
Kyoto

Our guide was very knowledgeable and we had a great time getting to know Kyoto.

Quality of Experience
Guides, Drivers and Staff
Transport
1-Day Mt. Fuji & Hakone Join-in Bus Tour with Lunch (Departs from Shinjuku, Disband in Hakone)
1-Day Mt. Fuji & Hakone Join-in Bus Tour with Lunch (Departs from Shinjuku, Disband in Hakone)
Tokyo

Would have been an awesome trip, we however didn't actually get to see Mt. Fuji due to the bad weather, thanks Mother Nature! The bus was comfortable and the guide and driver were great. Lunch was provided and it was authentic so maybe not for everyone but okay with us.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Samurai Ninja Museum Tokyo
Samurai Ninja Museum Tokyo
Tokyo

The museum is quite small but the staff are nice and know their history.

Quality of Experience
Guides, Drivers and Staff
Transport
Not too hard to find.
Tokyo: Sumo Show Experience with Chicken Hot Pot and a Photo
Tokyo: Sumo Show Experience with Chicken Hot Pot and a Photo
Tokyo

This was fun, a bit cheesy but still a good time. Food was okay.

Quality of Experience
Guides, Drivers and Staff
Transport
Make sure you have google maps to find the place
Full Day Tokyo City Tour
Full Day Tokyo City Tour
Tokyo

Great way to see the history and culture of Tokyo, our quide was awesome and even helped us to navigate the crazy train station. Had a great sushi lunch at her favorite sushi restaurant that was awesome!

Quality of Experience
Guides, Drivers and Staff
Very nice, knowledgable and fun.
Transport
Our guide met us in the lobby of our hotel which was perfect.
Local specialist: Olivia Luang
Olivia
Olivia Luang
Local specialist in Japan | Replied on Oct 22, 2025

Hi Mona,
Thank you so much for taking the time to share such a thoughtful and detailed review! We’re truly happy to know that our team’s service made your trip memorable. We also really appreciate your kind words and your valuable suggestions for improvement. Wishing you all the best, and we hope to welcome you again in the future!
Best wishes,
Olivia

Professionalism and attention to detail
Japan | Oct 9 - Oct 17, 2025

L
LAROC K.
Los Angeles, CA | Reviewed on Oct 20, 2025
This was our first trip to Japan and it was an amazing experience! Katsu and his team of guides: Eriko (Hakone & Tokyo); Sachi (Kyoto); Midori (Hiroshima) were all extremely professional, on-time, knowledgeable, accommodating, and friendly. We felt like we were discovering Japan with family members as guides! Katsu helped us plan the itinerary; following up with video meetings to nail down trip details was very helpful and appreciated. When a typhoon closed the Yokohama port, delaying our... Read more

This was our first trip to Japan and it was an amazing experience! Katsu and his team of guides: Eriko (Hakone & Tokyo); Sachi (Kyoto); Midori (Hiroshima) were all extremely professional, on-time, knowledgeable, accommodating, and friendly. We felt like we were discovering Japan with family members as guides! Katsu helped us plan the itinerary; following up with video meetings to nail down trip details was very helpful and appreciated. When a typhoon closed the Yokohama port, delaying our initial arrival by two days, Katsu was able to make adjustments to our itinerary quite quickly... allowing very little impact to our experience. All members of the team were able give us insights into the Japanese culture that greatly enhanced our visit!
We highly recommend this team to help travelers discover Japan! A great experience, indeed!

Local specialist: Katsu Okada
Katsu
Katsu Okada
Local specialist in Vancouver | Replied on Oct 21, 2025

Thank you so much for your wonderful message!
I am truly happy to hear that your first trip to Japan was such a memorable experience.
Your kind words mean a lot to us, and I will be sure to share your warm comments with all the local staff, Eriko, Sachi, and Midori will be delighted to hear them.
It was truly our pleasure to assist you with your Japan journey, and I am so grateful for your trust and kindness throughout the planning and during your stay.
We all hope to have the opportunity to welcome you back to Japan again in the future!
Warm regards,
Katsu

A 1 travel partners Leny /KimKim
Japan | Oct 6 - Oct 14, 2025

A
Anita D.
Los Angeles, CA | Reviewed on Oct 18, 2025
Leny /KimKim delivered an exceptional A 1 travel experience. I rate their company 5 stars.
Leny and team were my travel partners.
They designed a unique dream adventure to Japan and Korea.
There were so many bonus excursions and surprises!
The biggest surprise was a birthday cake presented by a Maiko.
I am forever grateful.
AD
Read more

Leny /KimKim delivered an exceptional A 1 travel experience. I rate their company 5 stars.
Leny and team were my travel partners.
They designed a unique dream adventure to Japan and Korea.
There were so many bonus excursions and surprises!
The biggest surprise was a birthday cake presented by a Maiko.
I am forever grateful.
AD

Hotel Reviews
G2 Hotel Myeondong
Seoul

Mr.Kong and staff over and above accommodating

Authenticity & Character
Nice big room
Location
Clean good location
Staff
4 star luxury
Cleanliness & Comfort
Clean big spacious room
Shizutetsu Hotel Prezio Kyoto Karasumaoike

Excellent 4 star Centrally located

Authenticity & Character
Location
Very nice helpful staff like Mr.Kong
Staff
Very caring staff
Cleanliness & Comfort
Clean
Hakone Hotel Kajikaso
Hakone

Magic made with Onsen

Authenticity & Character
Location
In room dinner and breakfadtv
Staff
Cleanliness & Comfort
Hotel Risveglio Akasaka
Tokyo

Great time

Authenticity & Character
Thanks very courteous
Location
Thanks
Staff
Cleanliness & Comfort
Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Japan | Replied on Oct 18, 2025

Hello Anita,

Thank you for sharing your lovely feedback! My team and I are so happy to hear that your birthday trip went wonderfully, and that the Maiko (Geisha apprentice) with the surprise cake made your trip even more special.. We’d love to assist you again with your next Japan or South Korea adventure.

Warm regards,

Leny

This was a terrific trip. Enough things to d...
Japan | Oct 8 - Oct 17, 2025

Madelyn
Madelyn I.
Estero, FL | Reviewed on Oct 18, 2025
This was a terrific trip. Enough things to do with enough time to catch our breath. Eleanor did a good job making recommendations and ti ing our activities. Our guides, Hector, Irony, and kihora were first rate and each was both knowledgeable and thoughtful in customizing our time together. We especially loved our private Okebana lesson with Seanacey. Hotel recommendations were in good locations and comfortable. Read more

This was a terrific trip. Enough things to do with enough time to catch our breath. Eleanor did a good job making recommendations and ti ing our activities. Our guides, Hector, Irony, and kihora were first rate and each was both knowledgeable and thoughtful in customizing our time together. We especially loved our private Okebana lesson with Seanacey. Hotel recommendations were in good locations and comfortable.

Hotel Reviews
Daiwa Roynet Hotel Hiroshima-ekimae
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Canopy by Hilton Osaka Umeda
Osaka

Great hotel especially for Hilton Honors gold members. Good benefits.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Forza Shijo Kawaramachi
Kyoto
Authenticity & Character
Solid hotel with good breakfast and location.
Location
Staff
Cleanliness & Comfort
Local specialist: Eleanor Chen
Eleanor
Eleanor Chen
Local specialist in Japan and China | Replied on Oct 20, 2025

Hi Maddy,

Thank you so much for your lovely feedback! I'm really touched to hear that you enjoyed the trip and felt it was well-paced. It makes me so happy that the planning and choices we made helped you relax and enjoy every moment. Your kind words truly mean a lot and it's such a joy to hear that the trip left a good memory for you. Thanks again for choosing us, and it's been so wonderful working with you!

All the best,
Eleanor

An amazing memorable trip
Japan | Oct 7 - Oct 12, 2025

ANITA
ANITA R.
Australia | Reviewed on Oct 17, 2025
An amazing memorable trip put together by Greg. It was a very busy and exhausting 5 days, and a great opportunity to see and do as much as I could of Tokyo and Kyoto. Read more

An amazing memorable trip put together by Greg. It was a very busy and exhausting 5 days, and a great opportunity to see and do as much as I could of Tokyo and Kyoto.

Hotel Reviews
Hotel Yuraku Kyo-yasaka
Kyoto

An amazing Japanese style hotel. The room was a very good size with great amenities kits. Loved the shower and Onsen. Very close to historical and quaint area with lots of shrines, temples, restaurants and shops.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mitsui Garden Hotel Otemachi / Tokyo
Tokyo

A very pleasant and centrally located hotel. Access to trains, restaurants and shops were very close. Asian breakfasts. Staff very helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Traditional Japanese Tea Ceremony with Kimono Wearing (Higashiyama)
Traditional Japanese Tea Ceremony with Kimono Wearing (Higashiyama)
Japan

The Tea Ceremony was an amazing experience. Getting dressed into a kimono was fun. I think I actually looked good in it. The tea ceremony was very spiritual and culturally sensitive.

Quality of Experience
Guides, Drivers and Staff
Tokyo Night Food Tour in Shinjuku
Tokyo Night Food Tour in Shinjuku
Tokyo

The young guide was terrific. Very friendly and knowledgeable of the area. Food from the various restaurants was delicious.

Quality of Experience
Food
Guides, Drivers and Staff
Sushi Making Cooking Class near the Tokyo Tower
Sushi Making Cooking Class near the Tokyo Tower
Tokyo

I was the only one in my session, so it was a private.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Greg Varga
Greg
Greg Varga
Local specialist in Tokyo, Japan | Replied on Oct 18, 2025

Anita, thank you so much for your lovely note. I’m really happy to hear the trip was such a memorable experience for you. I know it was a packed five days, but I’m glad you were able to take full advantage of your time and really soak up the energy and beauty of both Tokyo and Kyoto. It was a pleasure helping you plan it, and I’m so grateful you trusted me with your adventure. If you ever decide to come back and explore more of Japan, I’d love to help you plan your next chapter.

Greg and the team at KimKim orgainsed a super...
Japan | Sep 19 - Oct 9, 2025

C
Colin F.
United Kingdom | Reviewed on Oct 15, 2025
Greg and the team at KimKim orgainsed a super3 week trip. They liaised closely with us so that our particular likes (temples, culture, tradition...walking in the countryside) were integrated with their recommendations. Transport links, accomodation and local guides worked without a hitch. We visited bustling Tokyo, traditional Kyoto, along with Nagano, Nagoya, Kanazawa, Takayama, Hiroshima and Miyajima. We stayed in ultra modern hotels and traditional ryokans. We had guides to Geisha... Read more

Greg and the team at KimKim orgainsed a super3 week trip. They liaised closely with us so that our particular likes (temples, culture, tradition...walking in the countryside) were integrated with their recommendations. Transport links, accomodation and local guides worked without a hitch. We visited bustling Tokyo, traditional Kyoto, along with Nagano, Nagoya, Kanazawa, Takayama, Hiroshima and Miyajima. We stayed in ultra modern hotels and traditional ryokans. We had guides to Geisha districts, food markets, and to Hiroshima. Greg was no more than a text away to clarify any issues. It was great.

Hotel Reviews
the b ginza

Nice hotel. Well located for Ginza and shopping.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Miyajima Grand Hotel Arimoto

Super traditional hotel. Great onsen. Helpful staff. Well located on a lovely island.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Blossom Kyoto
Kyoto

Super hotel. Great breakfast. Helpful staff. Well located.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nikko Style Nagoya

Super hotel. Great breakfast. Helpful staff. Well located.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Hotel Sanraku Kanazawa
Kanazawa

Super hotel. Helpful staff. Well located.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jizokan Matsuya Ryokan
Nagano

Super traditional hotel. Great food. Attentive staff. Well located.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Blossom Hibiya
Minato

Super hotel. Great breakfast. Helpful staff. Well located.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hiroshima City Private Walking Tour
Hiroshima City Private Walking Tour
Japan

A visit to the Peace Park, a Hiroshima-speciality lunch and a moving visit to the atomic bomb-related museum.

Quality of Experience
Guides, Drivers and Staff
Transport
Nishiki Market Brunch Walking Food Tour
Nishiki Market Brunch Walking Food Tour
Kyoto

Enjoyable trip to see and sample the delights of the busy market. Knowledgeable and interesting guide.

Quality of Experience
Guides, Drivers and Staff
Japanese Calligraphy Class (Nara)
Japanese Calligraphy Class (Nara)
Japan

A delightful hour spent trying to handle the calligraphy brush, with a souvenir of handywork to take home

Quality of Experience
Guides, Drivers and Staff
Traditional Japanese Tea Ceremony with Kimono Wearing (Higashiyama)
Traditional Japanese Tea Ceremony with Kimono Wearing (Higashiyama)
Japan

A valubale introduction to the nature and purpose of the Tea Ceremony.

Quality of Experience
Takayama Half-Day Private Tour with Expert Guide
Takayama Half-Day Private Tour with Expert Guide
Takayama

Enjoyable trip into Geihsa and Samurai history. Knowledgeable and interesting guide.

Quality of Experience
Guides, Drivers and Staff
Discover the secret gems of Kanazawa - Private Walking Tour
Discover the secret gems of Kanazawa - Private Walking Tour
Kanazawa

Enjoyable tour. Knowledgeable and interesting guide.

Quality of Experience
Guides, Drivers and Staff
Matsumoto Private One Day Tour from Nagano (Tour w/ Public Transport)
Matsumoto Private One Day Tour from Nagano (Tour w/ Public Transport)
Japan

Enjoyable trip. Knowledgeable and interesting guide.

Quality of Experience
Guides, Drivers and Staff
Tokyo Night Food Tour in Shinjuku
Tokyo Night Food Tour in Shinjuku
Tokyo

Enjoyable trip to hidden restaurant and bar. Knowledgeable and interesting guide.

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Greg Varga
Greg
Greg Varga
Local specialist in Tokyo, Japan | Replied on Oct 18, 2025
Colin and Ali, thank you so much for your kind words. It truly means a lot to hear that you had such a wonderful experience. It was a real pleasure working with you to shape this trip, and I’m so glad we were able to create something that felt personal and meaningful — blending your love of tradition, culture, and nature with some really special places. Knowing that everything flowed smoothly, from the guides to the transport and accommodations, makes me so happy. I’m really grateful you... Read more

Colin and Ali, thank you so much for your kind words. It truly means a lot to hear that you had such a wonderful experience. It was a real pleasure working with you to shape this trip, and I’m so glad we were able to create something that felt personal and meaningful — blending your love of tradition, culture, and nature with some really special places. Knowing that everything flowed smoothly, from the guides to the transport and accommodations, makes me so happy. I’m really grateful you trusted me to help plan such a big journey. If Japan ever calls again, I’d love to be part of the adventure.

Ben did an amazing job.
Japan | Oct 4 - Oct 11, 2025

J
Janice D.
Minneapolis, MN | Reviewed on Oct 14, 2025
Ben was always quick to respond to our questions. He worked with us initially to design the perfect trip in Japan. Many thanks for all of your hard work. Read more

Ben was always quick to respond to our questions. He worked with us initially to design the perfect trip in Japan. Many thanks for all of your hard work.

Hotel Reviews
Sotetsu Fresa inn Yodoyabashi
Osaka

Close to restaurants and shopping in Osaka.

Authenticity & Character
Location
Metro station in basement of hotel; very convenient.
Staff
Cleanliness & Comfort
The Royal Park Hotel Hiroshima Riverside

Close to train station, which was very convenient

Authenticity & Character
Location
Close to river and train station.
Staff
Cleanliness & Comfort
Sotetsu Fresa Inn Kyoto-Kiyomizu Gojo
kyoto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
THE KANZASHI TOKYO ASAKUSA

Great location; close to the metro stop, shopping and restaurants. Excellent breakfast choices for an American traveling in Japan.

Authenticity & Character
Location
Close to metro, shopping, restaurants.
Staff
Cleanliness & Comfort
Activity Reviews
Osaka Exploration: Castle, Cuisine, and Sky-high Views (full day tour by public transport)
Osaka Exploration: Castle, Cuisine, and Sky-high Views (full day tour by public transport)
Osaka

We went to Osaka Castle in the morning - very impressive, and then walked and took public transport to the sky-high views. Very nice. Then Ursula took us to a famous shopping area where we bought things to take home.

Quality of Experience
Food
We ate some snacks leaving the castle; got to taste a 10Yen cake. I think that day lunch was included; we said we weren't hungry, so it all worked out fine.
Guides, Drivers and Staff
Transport
Ursula returned us to our hotel using public transport that had a station under our hotel.
Hiroshima's Legacy: Peace Memorial & Okonomiyaki(public transport)
Hiroshima's Legacy: Peace Memorial & Okonomiyaki(public transport)
Hiroshima

The Peace Memorial is something everyone should see. It was heartbreaking to see the pain and suffering of so many Japanese people. It was a beautiful day, and after the museum we enjoyed walking the grounds, and got to see school children bringing chains of cranes to the memorial dedicated to a girl who died as a result of her injuries. It was a very meaningful experience.

Quality of Experience
Guides, Drivers and Staff
Ursula took us to an additional place on the way back to the hotel to see a turret that was part of a castle. I was worried about getting back on time; she had it all handled and we arrived at the train station with 20 minutes to spare!
Transport
Arashiyama Hidden Gems & Traditional Tea Ceremony Experience by Public Transport
Arashiyama Hidden Gems & Traditional Tea Ceremony Experience by Public Transport
Kyoto

Ursala took us to a temple area, and then to a beautiful garden area developed by a famous Japanese actor of the early 1900s. It was a lot of walking, but that is fine with us. The tea ceremony was definitely a highlight of our time in Japan. I had no idea I would be dressed in a kimono; it was a detailed experience and we really enjoyed it!! I was a bit nervous about getting to the train station in time to retrieve our luggage and get on the train to Hiroshima. Ursula stayed with us at the tea ceremony location to be sure we got where we needed to be and on time.

Quality of Experience
The tea ceremony was fantastic
Guides, Drivers and Staff
Ursula did a good job making sure we got where we needed to be on time.
Transport
Travel by train and taxi; worked well.
Afternoon tour: Visit Fushimi Inari Shrine and Gion District  (Public  transport)
Afternoon tour: Visit Fushimi Inari Shrine and Gion District (Public transport)
Kyoto

Ursala met us at the train platform; she communicated that her train had been delayed. Kyoto was HOT; and we enjoyed the tour and took enough breaks to make it enjoyable.

Quality of Experience
Guides, Drivers and Staff
Ursala did a good job guiding and providing excellent information.
Transport
Public transport worked fine.
 A Day Trip to Mt. Fuji from Tokyo (by private transfer)
A Day Trip to Mt. Fuji from Tokyo (by private transfer)
Japan

I liked the transport; we visited the museum and did a cool Virtual Reality tour of climbing Mt. Fuji. We didn't see Mt. Fuji (it was cloudy), but Peter did all he could for us to have a good experience. The cable car to a viewing site was great.

Quality of Experience
If we had seen Mt. Fuji I'd give it an amazing rating.
Guides, Drivers and Staff
Again Peter (and the driver today) did a great job.
Transport
Fanciest van we've ever ridden in. Excellent!
Guided Tour in Tokyo:  Temple, Sumo Show and Anime Adventure with Public Tranportation
Guided Tour in Tokyo: Temple, Sumo Show and Anime Adventure with Public Tranportation
Tokyo

Lots of areas of Tokyo were covered, we enjoyed the Sumo Show, and were amazed at the Anime area - we've never seen anything like it!

Quality of Experience
Food
The sumo show food was good; a hot pot and other Japanese delicacies
Guides, Drivers and Staff
Transport
Again, public transport, worked well.
Guided Tokyo Culture Tour by public transport from port :Ueno Park,Tokyo National Museum ,Meiji Shrine, Omotesando district
Guided Tokyo Culture Tour by public transport from port :Ueno Park,Tokyo National Museum ,Meiji Shrine, Omotesando district
Tokyo

The day we took this tour turned out rainy at times, but Peter was a great guide. The museum was interesting; he was able to show us so many part of Tokyo!!

Quality of Experience
Guides, Drivers and Staff
Peter really helped us see so much!!
Transport
all of transport was public transportation. It worked well.
Local specialist: Ben Tanaka
Ben
Ben Tanaka
Local specialist in Japan, China | Replied on Oct 15, 2025

Thank you so much for taking the time to share such a kind review—it means the world to us! We’re absolutely thrilled to hear quick responses and the initial trip design for Japan met your expectations. Knowing you had a great experience makes all our hard work worthwhile. If you ever plan future travels or have friends looking for trip recommendations, please don’t hesitate to reach out. Wishing you lots of happy memories from your Japan journey!

The trip was very well planned and executed. ...
Japan | Sep 20 - Oct 10, 2025

Arnon
Arnon V.
Boston, MA | Reviewed on Oct 14, 2025

The trip was very well planned and executed. We will recommend Kimkim for others for sure. All the guides were great and clearly vetted by many others. You really listened to what we wanted - cities with off-the-beaten-path destinations and cultural experiences. We were really impressed with the support before and during the trip. We're so happy. Thank you for everything.

Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Oct 21, 2025

Hi Arnon,

Greetings from Sandy.

Thank you so much for your kind words! We’re thrilled to hear that you had a fantastic trip and that our team was able to meet your expectations. It’s wonderful to know that you enjoyed the unique destinations and cultural experiences we curated for you. Your recommendation means a lot to us, and we look forward to helping you and your friends plan future adventures. Looking forward to help your next trip😊
All best
Sandy

Anniversary trip
Japan | Sep 28 - Oct 7, 2025

B
Brian D.
Denver, CO | Reviewed on Oct 14, 2025
Guides were all great, especially day 2 guide.
Hotels were fantastic especially Cerulean and the best was the Thousand
Winnie was very helpful and responsive
Train station in Osaka is not easy to maneuver for tourists but railway staff was very helpful.
Read more

Guides were all great, especially day 2 guide.
Hotels were fantastic especially Cerulean and the best was the Thousand
Winnie was very helpful and responsive
Train station in Osaka is not easy to maneuver for tourists but railway staff was very helpful.

Hotel Reviews
Candeo Hotels Osaka The Tower
Osaka

Nice hotel but very busy and crowded

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Thousand Kyoto
Kyoto

Loved this hotel.best one we stayed in.

Authenticity & Character
Quiet and classy
Location
Staff
Friendly and hel-ful
Cleanliness & Comfort
Bed and bathroom were very comfortable
Hakone Kowakien TEN-YU
Hakone

The hotel is very chic and free bubbly and ice cream are great. The in room bath and outdoor decor were great. The restaurant was not good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel

Great staff, breakfast and amenities. Loved this hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Beds and bathroom
Activity Reviews
Transfer from Kyoto to Osaka via Nara
Transfer from Kyoto to Osaka via Nara
Japan

We loved Nara

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Kyoto City Tour with Nijo Castle, Kiyomizu-dera Temple and Fushimi Inari-Taisha
Full Day Kyoto City Tour with Nijo Castle, Kiyomizu-dera Temple and Fushimi Inari-Taisha
Kyoto

The rain made our tour difficult but overall great

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Arashiyama Cycling Experience
Half Day Arashiyama Cycling Experience
Kyoto

This was by far the very best tour during our entire trip. We loved the experience, the route and the sites. Our guide was the best and made the experience enjoyable and fun.

Quality of Experience
The guide and experience
Guides, Drivers and Staff
Transport
Cycling was fun and the best way to see the bamboo grove and rice fields
 Kimono Tea Ceremony at Kyoto Maikoya
Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

Very touristy

Quality of Experience
Guides, Drivers and Staff
Transport
Took expensive uber
Lake Ashinoko Tour with Mt. Fuji Views
Lake Ashinoko Tour with Mt. Fuji Views
Japan

Bad weather and no views

Quality of Experience
Guides, Drivers and Staff
Transport
Transport was great
Full Day Tokyo City Tour
Full Day Tokyo City Tour
Tokyo

Excellent guide

Quality of Experience
Guides, Drivers and Staff
She was warm and friendly
Transport
Tokyo Night Foodie Tour in Shinjuku
Tokyo Night Foodie Tour in Shinjuku
Tokyo

Mayu our guide was the best. She was informative, friendly and fun. This was one of our favorite tours.

Quality of Experience
Amazing food
Food
Sushi and meat
Guides, Drivers and Staff
Transport
We Took an uber
Local specialist: Winnie Wu
Winnie
Winnie Wu
Local specialist in Japan | Replied on Oct 14, 2025

Hi Brian,
I’m truly touched by your warm and heartfelt feedback. I’m so glad to hear that you had a wonderful and memorable anniversary trip in Japan! I hope every time you look back, it brings you joy and smiles. :)
Please don’t hesitate to reach out if you or your family and friends plan another trip in the future — I’d be delighted to assist you again through KimKim!
All the best,
Winnie

Wonderful two week trip in Japan
Japan | Sep 21 - Oct 4, 2025

J
Joy W.
Canada | Reviewed on Oct 13, 2025
Eleanor was very helpful in planning our trip. She provided activity and planning suggestions and was receptive to our feedback in order to build a two-week itinerary to Japan.
The trip itself went off without a hitch, which is a testament to the planning and organizing that Eleanor and the Kim Kim team did. Japan was amazing and we enjoyed all of the activities that were either planned or recommended on our free days. We also appreciated the contact that we had from Eleanor throughout the...
Read more

Eleanor was very helpful in planning our trip. She provided activity and planning suggestions and was receptive to our feedback in order to build a two-week itinerary to Japan.
The trip itself went off without a hitch, which is a testament to the planning and organizing that Eleanor and the Kim Kim team did. Japan was amazing and we enjoyed all of the activities that were either planned or recommended on our free days. We also appreciated the contact that we had from Eleanor throughout the trip in her efforts to ensure the trip went smoothly.
Thank you for a wonderful and relaxing trip. We both truly felt spoiled by this experience.

Hotel Reviews
Hakone Kowakien TEN-YU
Hakone

Very relaxing vibe at this hotel. The rooms were very spacious. It was nice to have a sitting area in the room and we also enjoyed the balcony space and private onsen. The shared onsen space was lovely - I definitely preferred the garden view with the waterfall. The only feedback that I would have is that the restaurant buffet menu tries too hard to cater to different tastes and the food might be better if they focused on just several dishes rather than a vast array.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
VIA INN Prime Kyotoeki Hachijoguchi JR-West Group
Kyoto

Very well located near the Kyoto train station. Despite this, the neighbourhood is very quiet with several good restaurants nearby. Room was comfortable and well sized as well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Kanazawa & Shirakawa-go Tour with Local Experiences
Kanazawa & Shirakawa-go Tour with Local Experiences
Kanazawa

This was a great tour. We weren't fully sure about the full day tour, but the time flew by so quickly. We learned alot and appreciated having time both with our guide and for free exploration. We also enjoyed the craft activities. Our guide Yasushi was very talented in his ability to share his knowledge and passion for his home city.

Quality of Experience
Guides, Drivers and Staff
Transport
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka

The food was delicious and our guide was very informative not only about the food, but the Kansai region. It was lovely to be able to meet other people who also enjoy food.

Quality of Experience
Guides, Drivers and Staff
 Grand Sumo Tournament Viewing Tour (Group Tour)
Grand Sumo Tournament Viewing Tour (Group Tour)
Tokyo

We feel so lucky to have been able to experience sumo. The tour was helpful in understanding the history and the sport. Our tour guide obviously really loved sumo and she shared her enthusiasm with us. I will definitely recommend this to anyone going to Japan in the future during tournament time.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Eleanor Chen
Eleanor
Eleanor Chen
Local specialist in Japan and China | Replied on Oct 18, 2025

Hi Joy,

Thank you so much for your lovely and detailed feedback! I'm so happy to hear you had a wonderful trip and that everything worked out so well. It was such a great pleasure helping you & Ryan plan this journey, and I'm truly glad it gave you so many wonderful memories to bring home.

All the best,
Eleanor

Japan Trip
Japan | Oct 1 - Oct 9, 2025

Cici
Cici L.
Los Angeles, CA | Reviewed on Oct 10, 2025
Since I was taking kids and parents (3 generations) to Japan for the first time and wanted to explore all over, having an expert help with the route and planning was perfect! Leny was great and nailed it with a good blend of guided tours, experiences, and self-exploration days. Loved having all the tickets and reminders communicated in WeChat. Everything was well organized. We can’t wait to return to Japan! Read more

Since I was taking kids and parents (3 generations) to Japan for the first time and wanted to explore all over, having an expert help with the route and planning was perfect! Leny was great and nailed it with a good blend of guided tours, experiences, and self-exploration days. Loved having all the tickets and reminders communicated in WeChat. Everything was well organized. We can’t wait to return to Japan!

Hotel Reviews
MIMARU SUITES KYOTO SHIJO
Tokyo

Loved this hotel! Great location close to the subway, Nikishi market, food and shopping. 7-eleven conveniently close too! The family suite was great for my kids and parents. Spacious and had everything we needed and more. The kids loved the tatami room! Having a washer/dryer was convenient. The happy hour was awesome and the coffee/tea machine was a great perk. The kids loved the bingo game for gacha ball prize too. Would definitely stay at Mimaru again!

Authenticity & Character
Traditional kids games in the lobby
Location
Convenient
Staff
Cleanliness & Comfort
Gora Kansuiro
Hakone

This was a bit more traditional than I expected and both the public and private onsets were very small. The outdoor onsen had so many mosquitos that ate me alive. The dinner and breakfast were delicious!

Authenticity & Character
Location
The path to the open air onsen was hard to follow and mosquitos everywhere. No where to really walk around and enjoy nature
Staff
Cleanliness & Comfort
Control for mosquitos and one of the bathrooms in our room was broken. Hard to get ready as a family of 6 with 1 toilet.
MIMARU Suites Tokyo Asakusa

Loved the location! So convenient for good food in every direction of Asakusa! Close to the subway and so convenient to jump on the Ginza line to go to Shibuya or Ginza. The family suite was spacious. The kids loved the tatami mats room!

Authenticity & Character
Location
Convenient
Staff
Cleanliness & Comfort
Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Japan | Replied on Oct 11, 2025

Hi Cici,

Welcome back home!
Thank you so much for your kind words! I’m so glad to hear that your family’s first trip to Japan was memorable and that the balance of tours and free time worked well for everyone. It was a pleasure planning your journey.

I look forward to helping you explore more of Japan on your next visit!

Warm regards,
Leny

Mother - Daughter 11-day trip to Japan
Japan | Sep 24 - Oct 4, 2025

Anahita Darius
Anahita Darius D.
| Reviewed on Oct 09, 2025
This 11-day trip to Japan (Tokyo, Hiroshima, Osaka, Kyoto) was an unbelievable once in a lifetime experience that my mom and I got to enjoy together all thanks to Shona… From the moment we connected Shona was INCREDIBLE!! Right from the planning and customization, to during our travels and right untill the very last moment when we departed Japan, she was always available and ready to assist.
We were able to experience many of the country's beautiful traditions, culture, food and people....
Read more

This 11-day trip to Japan (Tokyo, Hiroshima, Osaka, Kyoto) was an unbelievable once in a lifetime experience that my mom and I got to enjoy together all thanks to Shona… From the moment we connected Shona was INCREDIBLE!! Right from the planning and customization, to during our travels and right untill the very last moment when we departed Japan, she was always available and ready to assist.
We were able to experience many of the country's beautiful traditions, culture, food and people. Travelling in a small group of only two women, I was pleased with the accommodations selected by Shona. They were always clean, safe, and offered exactly what we needed in each city by being centrally located and well connected. Our activities were tailored to our requests and many of the associated individual guides were very welcoming. Big shout out to Mr Ken (Mt Fuji) and Rio (Miyajima) of Magic Tours who were very knowledgeable and kind and took special care of my mother when we navigated steep climbs etc. The others were also good, however Mr Ken and Rio really were great! The tea ceremony at Kyoto and Sumo show at Osaka were great selections by Shona. For those areas that were self-guided, Shona gave us the information and material we needed.
This is our second trip with KimKim and have been telling our friends about it. Thankyou Shona for your dedication to making our trip a special one.

Hotel Reviews
Kadensho, Arashiyama Onsen, Kyoto - Kyoritsu Resort

Very special hotel, really enjoyed the location and in house facilities. Very close to the train station. The restaurant has only a set menu for dinner and breakfast which are to be prebooked so plan meals accordingly. There is a tourist tax to be paid and in cash only. The public and private onsen are a must do when staying here.

Authenticity & Character
Location
Cleanliness & Comfort
The Royal Park Canvas Osaka Kitahama

Centrally located and well connected to 2 main train lines. There is tourist tax that has to be paid at the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Intergate Hiroshima

Very close to the tram station and the vibrant streets for food and shopping.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
the b asakusa
Tokyo

Great location. Very close to the Metro station and the buzzing area of Asakusa.

Authenticity & Character
Location
Proximity to things
Staff
Cleanliness & Comfort
Activity Reviews
Half Day Fushimi Inari Taisha to Tofuku-ji Temple Hiking Experience
Half Day Fushimi Inari Taisha to Tofuku-ji Temple Hiking Experience
Kyoto

This was a beautiful walk through a beautiful forested area finally reaching the magnificent Torii gates. There is a fair bit of walking on inclines and steps.

Quality of Experience
Guides, Drivers and Staff
Transport
 Kimono Tea Ceremony at Kyoto Maikoya
Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

This is an activity you cannot miss. It was conducted seamlessly and was very enjoyable.

Quality of Experience
Guides, Drivers and Staff
Transport
World Heritage Himeji Castle &  Kōko-en ,Kobe tour
World Heritage Himeji Castle & Kōko-en ,Kobe tour
Osaka

The location was incredible and well worth the visit. Involves walking and a steep step climb if you want to reach the very top. Yet a must do when based in Osaka. The guide was the same from the day before. It was encouraging to see that she had taken some of our suggestions and was much better prepared.

Quality of Experience
Guides, Drivers and Staff
Transport
Osaka-Nara-Uji day trip
Osaka-Nara-Uji day trip
Osaka

This was a magical location. A fair bit of walking over uneven terrain and some incline. The guide was very young and seemed a bit inexperienced however we appreciated her trying her best.

Quality of Experience
Guides, Drivers and Staff
Transport
Osaka: Sumo Show Experience with Food Box
Osaka: Sumo Show Experience with Food Box
Osaka

This was an entertaining and fun way of getting to know and experience a bit about the Sumo culture. Very good set up and the bento meal was good. This is a must do in Osaka.

Quality of Experience
Guides, Drivers and Staff
Transport
Miyajima Half-day Trip Historical Walking Tour
Miyajima Half-day Trip Historical Walking Tour
Hiroshima

This place was magical. A fair bit of walking with steps and steep incline. Rio was our guide and she was simply wonderful... very plesant, kind and knowledgeable. She adjusted the pace to suit my mothers walking abilities yet made sure we saw everything.

Quality of Experience
Guides, Drivers and Staff
Transport
Hiroshima Bar Hopping Food Tour
Hiroshima Bar Hopping Food Tour
Hiroshima

The guide took us to some very local stops and by the end of it we were really stuffed with some authentic and very delicious Japanese food.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Mt. Fuji with Lake Kawaguchi & Oishi Park
Full Day Mt. Fuji with Lake Kawaguchi & Oishi Park
Japan

Very lovely experience. Mr Ken and the driver were great. Mr Ken took special care of my mother when walking the steep hill to the viewpoint and pagoda. There was an approximate 2.5 hours drive either way but our driver was very safe and the ride was comfortable.

Quality of Experience
Guides, Drivers and Staff
Transport
Master Tokyo's Must-Sees: 5-hour Tsukiji, Akihabara & Asakusa Highlights Tour
Master Tokyo's Must-Sees: 5-hour Tsukiji, Akihabara & Asakusa Highlights Tour
Tokyo

This was a great way to walk and experience some of the highlights of Tokyo. The guide was friendly and shared insights about the areas, local food and activities.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Oct 09, 2025

Hi Anahita
Thank you for choosing KimKim to arrange this trip for you. We deeply appreciate your trust, support, cooperation, patience, and understanding throughout the journey. Our warmest wishes go to you and your family — may happiness and health always be with you. We sincerely hope to see you on your next trip.
Best
Shona

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.