Kimkim Trip Reviews for Japan
Cory was amazing to work with.
Japan
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Sep 28 - Oct 5, 2025
Dear Peggy, thank you so much for your thoughtful words. It truly means a lot to me that you enjoyed your week in Japan. I loved planning this trip with you and really wanted it to reflect the things that matter most to you. I’m so glad it all came together in a way that felt special and meaningful.
Japan has so many layers to explore, and knowing that the experience felt so lovely for you makes me so happy. It was a real pleasure working with you, and I’m honored to have been a part of your journey.
Warm Regards,
Cory
Get the "private group" experience for a small family!
Japan
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Sep 20 - Sep 28, 2025
Hi Rosa,
Thank you for choosing KimKim to arrange this trip for you. We deeply appreciate your trust, support, cooperation, patience, and understanding throughout the journey. Our warmest wishes go to you and your family — may happiness and health always be with you. We sincerely hope to see you on your next trip.
Best
Cannon
Our guides Jeremy and Andy were great. Disa...
Japan
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Sep 12 - Sep 29, 2025
Our guides Jeremy and Andy were great.
Disappointed in some of scheduling. 2 of the sites we were supposed to visit were closed:Kofukuji Temple and the Tokugawa Art Museum and their gardens. We were disappointed that these visits were not confirmed and an adjustments made.
Everything was great! All went so smoothly, e...
Japan
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Sep 18 - Oct 3, 2025
Hi Mara,
Thank you for choosing KimKim to arrange this trip for you. We deeply appreciate your trust, support, cooperation, patience, and understanding throughout the journey. Our warmest wishes go to you and your family — may happiness and health always be with you. We sincerely hope to see you on your next trip.
Best
Angel
We loved our entire trip! Our specialist, Ele...
Japan
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Sep 11 - Sep 28, 2025
Hi Sandy,
Thanks so much for your kind and detailed feedback! I'm really happy to hear you enjoyed the trip and that the hotels worked out so well. It was such a pleasure helping to put this journey together, and I'm glad it's left you with great memories to take home.
All the best,
Eleanor
Hector was excellent. Extremely knowledgeable...
Japan
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Sep 21 - Sep 26, 2025
Hector was excellent. Extremely knowledgeable and friendly.
Our favorite attractions were Osaka castle and the Nara temple visit.
Hi Bernardo,
Thank you so much for sharing your feedback! I’m very glad to hear that you enjoyed your time with Hector and that Osaka Castle and the Nara temple visit were highlights of your trip. I’ll be sure to pass along your kind words to Hector as well.
Best,
Judy
Our incredible trip to Japan
Japan
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Sep 3 - Sep 18, 2025
Hi Martine,
Thank you for choosing KimKim to arrange this trip for you. We deeply appreciate your trust, support, cooperation, patience, and understanding throughout the journey. Our warmest wishes go to you and your family — may happiness and health always be with you. We sincerely hope to see you on your next trip.
Best
Sandy
The entire team was very supportive both befo...
Japan
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Sep 14 - Sep 19, 2025
Hi Joan,
Thank you for letting me add more memorable experiences to your Japan trip. I’m so glad you enjoyed them, and it sounds like the food was a real highlight! I appreciate you sharing your feedback. I’d love to help you plan your next adventure.
Warm regards,
Leny
Thank you Peter and Ursula - The Clegg family
Japan
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Sep 5 - Sep 15, 2025
Hi Sarah,
Thank you so much for your wonderful feedback! It was a true pleasure to plan your family's trip to Japan.
I'm thrilled to hear that Shumpei and Ursula provided such exceptional guidance and made your journey so memorable. I will be sure to share your kind words with them—they will be delighted.
It was also a pleasure to incorporate your feedback on the hotels and other details. I sincerely hope the overall experience was everything you hoped for.
Wishing you all the best, and I hope to help you with your next adventure!
Best regards,
Ben
Fantastic trip to Japan
Japan
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Sep 3 - Sep 12, 2025
Hi Kevin & Carl,
Thank you so much for taking the time to share your thoughts and experiences with me. It was such a pleasure helping plan your 50th friendship trip celebration! I’ve also taken your feedback on the hotels and other details into account, and I hope overall it was a great trip.
Wishing you all the best,
Leny
Worst guided trip ever planned for me
Japan
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Sep 15 - Sep 19, 2025
It’s zero or even negative value for money. We were charged a bomb excluding hotel and we realised that after going there. And the whole trip was planned in an extremely subpar way. I feel the specialist is a real amateur here. And the support has been very poor as well. Especially when we were trying to reach out bd or help regarding something. Previous experience with kimkim was so great and... Read more
I sincerely apologize that your experience turned out this way. In Japan, it is customary to arrive at meeting points 10–15 minutes in advance. We deeply regret that missing the activity on the last day caused you to feel negatively about the entire trip, as this is the last outcome we would want. We will certainly work on improving the details of our service and ensure we communicate local customs more clearly to our guests.
I had the most fabulous experience in Japan thanks to Katsu!
Japan
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Sep 7 - Sep 12, 2025
Wonderful trip!
Japan
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Aug 29 - Sep 8, 2025
Hi Kristi,
I sincerely appreciate your genuine and heartfelt review. I truly hope to meet more kind and lovely guests like you. I will work even harder to provide better service for guests like you, and I really look forward to seeing you again on your next trip.
Best
Shona
First timer in Japan
Japan
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Sep 1 - Sep 9, 2025
Dear Alain,
On behalf of myself, Yoko, Ursula, and the entire team, thank you sincerely for your wonderful review of your Japan trip.
We’re thrilled to hear that our planning and support helped make your first visit to Japan a positive one. It’s also great to know the hotels we recommended worked well for you, especially the peaceful stay in Hakone.
Your trust in us means everything, and we’d be happy to help craft more unforgettable trips for you in the future.
Thank you again for your support—we truly appreciate it!
Sincerely,
Ben
We had an unforgettable custom journey throug...
Japan
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Jul 25 - Aug 16, 2025
Thank you for sharing your incredible experience! It sounds like your journey through Japan and South Korea was truly a once-in-a-lifetime adventure. From the rich history of Hiroshima and Kyoto to the vibrant energy of Tokyo and the serene beauty of Mount Koya, it seems like you had a perfect blend of culture, nature, and history. Thanks so much for your feedback about the Ryokan along the hiking trail, we will double check in the future. We're glad to hear that we provided... Read more
We had a wonderful time in Japan! Everything ...
Japan
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Aug 23 - Aug 31, 2025
We had an... Read more
Hi Hana,
Thanks so much for your lovely review! I'm more than glad to hear that you enjoyed your time in Japan and that everything came together smoothly. It was a super pleasure to plan this trip for you, and I'm so happy it created such lasting memories. Looking forward to working with you again for your future travels!
Best,
Eleanor
Great introduction to Japan
Japan
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Aug 1 - Aug 8, 2025
Easy planning and quick responses with Shona our local specialist. Went out of her way to get an item we had left on a transfer vehicle in Osaka delivered to us in the USA. Would like to have had more history and cultural experiences during the time we were in country, but all the guides were pleasant, prompt, and helpful.
Hi David,
Thank you for your kind words. I'm so glad I could help make your trip smooth and even return your item safely to the USA. I also appreciate your comments about wanting more history and cultural experiences — this is very valuable for us, and we’ll make sure to take it into account for future itineraries.
It was a pleasure supporting your trip, and we’d love to help you again whenever you plan your next journey.
Best,
Shona
Wonderful Trip to Japan
Japan
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Aug 12 - Aug 20, 2025
Perfect trip!
Japan
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Aug 9 - Aug 20, 2025
Her team was also there during the actual trip to check up on us and help with any last minute needs.
I highly recommend her! Read more
Hi Geraldine, welcome back home!
Thank you so much for your thoughtful feedback! I’m happy to hear that the adjustments we made helped shape the trip to fit your requests. My team and I always want to make sure you feel supported, not just during the planning, but also throughout your travels, so it means a lot that you noticed. I appreciate your recommendation and would be delighted to help again whenever you plan your next adventure.
Sincerely,
Leny
Amazing family trip to Japan with teen boys
Japan
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Aug 6 - Aug 19, 2025
Why travelers love kimkim
Customize your trip with the help of a local travel specialist
Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.
Authentic travel experiences
Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.
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Local support during your trip
You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.