Kimkim Trip Reviews for Morocco

We were very happy with all aspects of our Morocco trip facilitated by Morocco Immersion. Maryem, our local specialist, was always responsive and informative, and our pre-trip Zoom with the agency head, Sharon, was very helpful. We were also grateful for the advice sheet, especially tipping hints. A good driver/tour manager is crucial to a successful tour, and ours (Abdessamad or Samad) was superb. He was always cheerful, on time, and very knowledgeable; his driving excellent, and his English sufficient, if not fluent. Our guides were uniformly on time and informative; the Fes guide (Sayyid), an American citizen returned home, was outstanding.
Now for more specifics on our tour plan. We liked staying in riads, and all were good. In Rabat, Riad Kalaa was atmospheric, though the shower sometimes only gave cold water. We really liked the Chellah Gardens (an alternative to the closed Royal Palace). The Al Makan in Fes had an excellent location and helpful staff (esp. Zakariyah). The high point of the medina tour there was the Al-Attarine madrasa.
We had a long but interesting drive down to the Sahara through the Middle Atlas mountains. It rained most of the way and we arrived to a torrential downpour in the desert, but we did get to see the sunset and we enjoyed “glamping” overnight. I took a nice walk in the dunes early the next morning. We then drove to Tinghir and the Dades Valley, which was beautiful as promised. We had a short tour of the city due to the earlier rain, and our (male) guide was also the rug seller at the women’s co-op (we saw no women there), which had been recommended to us by Morocco Immersion. There was a big choice of carpets; I got one we really like, and I assume it was cheaper there than in a big city, but I took their word and didn’t bargain anywhere else. We liked the Tiziri Kasbah riad there, and it had an exceptional view from the roof.
We then crossed over to and through the magnificent High Atlas mountains, reminiscent of our own Colorado Rockies. They were a literal high point of our trip. We spent our last days in Marrakech at the pleasant Riad Nesma, very centrally located and quiet but our room was small. We found the Bahia Palace and Madrasa Ben Yousef impressive, as were the medina and central square Jamma el-Fna, though the latter were a bit overwhelming. We also enjoyed the Majorelle Gardens, despite the crowd. We visited the lovely Ourika Valley our last day, and were happy to dodge the weekend crowds; we liked seeing the Anima Gardens on the way back, and I found a hammam refreshing the day before we flew home.
Again, kudos to kimkim and Morocco Immersion for a wonderful trip.

Our Morocco vacation was amazing and memorable! Our driver/guide Faissel was ⭐️⭐️⭐️⭐️⭐️ He made our vacation run smoothly and was thoughtful, easy to be with and made sure my husband, son and I had everything we needed! We would never have been able to have the vacation we did without Faissel!!
The whole Kimkim experience was excellent and I look forward to using them to plan another vacation.
The private tours, accommodations and recommendations were all on point. We really had a wonderful time!

I just concluded a 10-day trip in Morocco, the itinerary and actvities were organized by Ali and then supported by Said. Overall I had an awesome experience as we traveled from Marrakech to the Merzouga desert areas followed by visits to Fes, Tangier, Rabat and eventually, Casablanca. Each place had their own distinct character and culture. Our local guides were fanstastic and I learnt a lot about the Moroccan history and they ways of life. I do have to mention the delicious Tangia and Tagine preparations; the likes of which I have never experienced before. A special mention about our driver, Rachid. I travel a lot and have worked with many travel tour operators, guides and drivers. Rachid is exceptional at what he does. Not only he is a great and more importantly, a safe driver, he went above and beyond his job and took care of every requirement of ours. I have to mention an incident where our vehicle suffered damage on account of flooded road conditions on our way to Merzouga desert. It was past sunset and all of us were worried about getting stranded in the middle of nowhere. Rachid organized the locals to get a hold of a mechanic and with the help of ordinary citizens managed to get our vehicle to a driveable condition. What was the most important aspect of this episode was the calmness and control that Rachid demonstrated. I did not see him getting flustered or in panic; he calmly went about the process of getting the vehicle restored. I and all others in my group were really impressed by this.

All local guides were great and speaks reasonably good english. They have a good knowledge of Local as well as Moroccan history and answered all our questions and queries.
A special mention to our fulltime driver Rachid, who was outstanding in his job and is great in conversation. There were really long drives and it is not easy to keep a bus full of people happy. He did that and also resolved all issues to our satisfaction.
He became just like our friend. Love him.

Hotel Reviews

Riad El Yacout

Fès

The room was smelly and very shabby. Hot water was not working and had to call maintenance to fix it.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Orient Desert Camp

Merzouga

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The floor carpets were all wet

Riad Mokhtar Tanger

Tangier

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Le Casablanca Hotel

Casablanca

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Quick Tour of Casablanca with your Driver-guide

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Transfer from Marrakech to Merzouga Desert via Ouarzazate

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Marrakesh Evening Food Tour

Marrakesh

Moroccan Dinner and Fantasia Show at Chez Ali

Marrakesh

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Desert Adventures around Merzouga

Merzouga

The ATV and Camel Ride experience was the highlight of the tour

Quality of Experience

Food

Guides, Drivers and Staff

Transport

As we booked all the hotels by ourself ( with the only exclusion of the desert camp) I can review Majid only on few things.
The guide in Marrakesh : we spent why too much time at the Medina ( despite we told him at the very beginning we did not have any intention to visit or buy at the " touristic" shops ) . As a results, some of the activities / visits included in our one day tour of Marrakesh were canceled.
We canceled the guide tour of Fes and visited the city for 3 days by ourself.
The half a day tour of Rabat went well as our guide was professional and engaging.
Majid booked the desert camp : as soon as we arrived at the camp, we immediately realized that the camp was not the one we booked ( we were supposed to be in a luxurious camp for a night and we end up in a smelly, dirty etc. camp) We immediately sent a message to Majid to get a reimbursement of 300 $ as this was the difference in price between the 2 accommodation. We got the reimbursement the day after.
Our young driver for 2 weeks Moad was pretty good and we had pretty good time with him !!

Hotel Reviews

La Mamounia

Marrakech

Amazing hotels !!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Eden Boutique Hotel

Boumalne Dades

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Royal Mansour Casablanca

Casablanca

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Le Meridien N'fis

Marrakech

The hotel is under a huge renovation....is probably going to be better at the end of it.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Guided Tour of Aït Benhaddou

Morocco

Canceled

Fes to Casablanca via Rabat

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Free day in Marrakesh

Marrakesh

Quality of Experience

Food

Boumalne Dades to Merzouga Sunset Camel Ride via Tinerhir & Rissani

Morocco

No camel ride !!

Quality of Experience

Guides, Drivers and Staff

Transport

Walking tour of Marrakech

Marrakesh

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Marrakech to Boumalne Dades via Ouarzazate

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Jeep to your luxury Desert Camp (15 Muintes Drive)

Merzouga

Quality of Experience

Guides, Drivers and Staff

Transport

Merzouga to Fes via Rissani, Midelt, & the Atlas Mountains

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Fes: Exploring the Imperial City

Fes

We did it by ourself.

Day Trip to Meknes & the Roman Ruins of Volubilis

Fes

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour of Hassan II Mosque

Casablanca

Quality of Experience

Guides, Drivers and Staff

Transport

We spent 9 days in Morocco and the itinerary was planned superbly. I am so happy we chose Kimkim for this trip - would not only use them in the future but will also recommend them to friends and family. Our local guide Ayoub was incredible - super knowledgeable, friendly, and kind. He was amazing with our 10 year old son - they became quick friends on the trip. We always felt very safe and taken care of. Our guide in Fez (Sharif) was also great - took us to see all the major highlights and just gave us an over-all fun experience.

A couple of very minor things - when we stayed in the oasis overnight, the guide there could have been a little bit better. It sounds like it's still a developing travel destination, but it would be super helpful to have a guide who spoke better English. There was a bit of a communication/understanding barrier, but again, just a small nit pick.

Food tour of Marrakech was definitely one of the highlights - would highly recommend it as part of any itinerary.

Thank you Ali, Said and the whole Kimkim team and guides for an unforgettable experience.

Hotel Reviews

Riad Salam Fes

Fes

Beautiful hotel, but our actually room was not so great - it had a musky/stuffy smell, was a little run down and dark. Air conditioning did not work - they did try to fix it or move us (alternatively) but we only had one more night there and it did not make much sense to move.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dar Jasmine

Chefchaouen

Lovely Dar - clean and spacious room, great water pressure, friendly staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Orient Desert Camp

Merzouga

Gorgeous location, superb tent, great food, very friendly staff. the ONLY little thing - would be nice if the guide spoke slightly more English - there was a bit of communication gap. Otherwise, super fun experience in the desert.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Ksar Ighnda

Ait Benhaddou

Hotel is really really pretty. Room was ok - a little dark, but pretty spacious. TINY safe ... almost makes no sense to even have one, you cant actually fit anything.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad al Rimal

Marrakech

Lovely - super friendly, clean. Room was a little small, but we did have a private terrace, which was very lovely. The hammam was great as well - they even did it for our kid and he was in 7th heaven - much needed for all of us as this was the stay at the end of the trip. 10/10 would recommend.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Family Visit to the Majorelle Gardens

Marrakesh

Would skip - SO many tourist, hard to really see anything.

I travelled to Morocco with my 2 kids, ages 11 and 14, from April 12-20, 2025. We have an amazing, magical time!
The trip was planned perfectly- we have a good mix of sights, learning crafts, visiting women's cooperatives and relaxing. Our driver, Oussama, took care of us the entire time. I didn't have to worry about the timings, how to get places because he was on top of it. This let me enjoy the trip with my kids instead of stressing over timetables and calling guides.
One day, my daughter was pretty sick on our way to the Sahara dessert where we were to stay the night. Oussama elected to stay in a tent, in the dessert also, in case my daughter got worse and needed help.
Our guides were also fabulous. Sharef, in Fes, was patient and full of knowledge. We were passing a veterinary clinic set up for the working animals in Fes. I asked to stop by there. He said sure and we spent an hour there learning about their mission and learned the head vet went to the same school I did!
A cooking class was set up for us in someone's home- this was my son's favorite experience.
The hotels we stayed in were perfect.
I would definitely contact KimKim again to help me book another trip as we had local guides, met locals, were invited into their homes and were taken care of.

I am the 11 year old. The things I loved were when sharef took us to the medina in fes, he let us go into any place we wanted to. Also he took us to the best restaurants, an even took us to a place where they show you carpets. I also loved the old city in fes because all of the houses were beautiful. Also our amazing driver Oussama he took us everywhere and he took us to get lunch at places everywhere. Also he is one of the nicest drivers I have ever met. Thank you everyone.

The overall experience of Morocco was exceptional and far beyond our expectations. The scenic beauty, the hospitality and Moroccan food was something we enjoyed to the utmost.
Our local driver cum guide Suffiane was an amazing person, who was always extremely helpful and guided us in best possible manner.
The other driver Osama, who remained with us for last couple of days of our tour, was also very supportive and helpful.
We look forward to coming back to Morocco with our kids.
The Kimkim team lead by Abdellah extended every possible help in arranging our trip and ultimately we had the most amazing tour of our lives.

Hakim planned our trip very well. Just a slight glitch , our Riad in Marrakesh was a little uncomfortable ( regarding stairs etc. ), and due to some issues we had to change our room (we were allotted 2 different rooms for our 2 nights there, which was a pain. Staff at the Riad and our guide , however, were extremely helpful.

Special shout out to our driver, Reduan. Wonderful gentleman, very pleasant and extremely helpful.

Overall, we had an amazing time . Would not hesitate in recommending Kimkim team and the team at Morroco.

First, Nihad did a great job organizing our trip and making adjustments based on what we wanted to do - - very flexible when we discussed different options. The driver / guide was excellent.

The real value of the team came into focus when we broke an ankle on Day 2. The team rushed to our side and worked with us to get to a hospital for care and stayed by our side and were able to interpret for us while the doctor was explaining various options for care. When we decided to cut a trip short to head home for more definitive care, they provide options on the best way to get home considering we were 9 hours from Marrakech at that point.

They did a great job - thank you.

Our guide Samud, was fantastic and really made the trip memorable. I really liked all the accommodations and food. Glamping was fun once - best part was seeing all the French, Brazilian and non-American tourists there.

Hotel Reviews

Riad Kalaa

Rabat

Great location and atmosphere. Good service. Room a little small for my 6"5" husband.

Authenticity & Character

Opened onto courtyard, could hear birds in the AM.

Location

Near souk.

Staff

Very responsive and friendly.

Cleanliness & Comfort

Bed was made every day.

Riad Al Makan

Fès

Lovely building, very atmospheric.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Relaxing Desert Camp - Royal Bivouac

Merzouga

I'm glad I did it once but the drive to was long and exhausting.

Authenticity & Character

I didn't expect a score of tents lined up.

Location

Seven hour drive was bone-jarring and exhausting. By the time we got there it was already sundown.

Staff

Attentive, helpful and happy.

Cleanliness & Comfort

Inside tent was rather sterile so easy to clean.

Kasbah Tiziri

Kelaat Mgouna

Who would expect a riad owned by a Canadian in Morocco? Fantastic views, service, interesting other guests, manicured room, delicious food, great hospitality.

Authenticity & Character

Elegantly restored building combined Moroccan motifs with Western comforts.

Location

Great to have an overnight stop between the desert and Marrakech. Beautiful rooftop. Who would expect a riad owned by a Canadian in Morocco? Fantastic views, service, interesting other guests, manicured room, delicious food, great hospitality.

Staff

The owner herself chatted with us for several minutes - intriguing and hospitable lady!

Cleanliness & Comfort

Everything was delightful.

Riad Nesma Suites & SPA

Medina, Marrakech

It's well located, just a few steps from the souk. Rooftop breakfast was nice. Room was a little small but expected in a big city. Staff very helpful in giving directions for dinner, sites.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

A little hard to walk up and down spiral staircase. Hot and cold water in shower was challenging to operate. Otherwise, great.

Activity Reviews

Rabat to Fes via Volubilis and Meknes

Morocco

A long drive but interesting.

Quality of Experience

Volubilis was a good stop; a shame it's not maintained better.

Guides, Drivers and Staff

good to have a guide to direct us through the ruins.

Transport

Samad was cheerful, prompt and professional, as always.

Arrive in Casablanca & Transfer to Rabat

Morocco

Our driver was enthusiastic, prompt and knowledgeable. Airport arrivals and tranfers are never great, so as well as could be expected.

Quality of Experience

Not sure how to improve what is always a confusing and exhausting process.

Guides, Drivers and Staff

Our driver, Samud, was enthusiastic, prompt, knowledgeable and cheerful during the entire trip. Give him a raise.

Transport

see above.

Dades Valley to Marrakech via Ait Ben Haddou

Morocco

Fantastic views.

Afternoon Guided Tour of Rabat

Rabat

Knowledgeable guide with excellent English.

Quality of Experience

see above

Guides, Drivers and Staff

See comments above

Transport

Samud was reliable, personable and professional, as always.

Guided Tour of Fes

Fes

This was the best experience of the trip, for me. Crowded, complex alleyways crammed with shops of all kinds, tourists, locals and omnipresent motorbikes; diverse and distinctive smells (incense, bakery, fruit, motorbike exhaust, screaming kids and bleating animals. Reminded me of India, but less crowded and fewer people.

Quality of Experience

See above.

Guides, Drivers and Staff

Guide was really knowledgeable and exceptional at directing us around the hamster maze. I would have been utterly lost on my own.

Transport

Samud was professional, prompt and cheerful, as always.

Guided Tour of Marrakech

Marrakesh

Guide was knowledgeable and easy to understand. Marrakech - especially main market - is an exotic swirl of color, sounds, smells, clash of eastern/western.

Quality of Experience

See above.

Guides, Drivers and Staff

Samud was professional, prompt and cheerful, as always.

Transport

See above.

Fes to Merzouga via Ifraine and Azrou - Camel Trek to Desert Camp

Morocco

We arrived later than expected so didn't take camel trek. No problem - I've ridden camels before.

Quality of Experience

Glad I went once but not sure it's worth the drive. I was exhausted from drive to the site and slept through the sunrise.

Guides, Drivers and Staff

Energy and enthusiasm.

Transport

Samud was prompt, professional ad cheerful as always.

Merzouga to Dades Valley Via Todgha Gorge

Morocco

Wonderful views and good road negotiation by driver.

Day Excursion to Ourika Valley

Morocco

Great views! Climbing to the top without tripping over vendors was a little challenging but worth it.

Quality of Experience

See above.

Guides, Drivers and Staff

Samud prompt, professional and cheery as usual.

Transport

See above.

We liked the agenda and all the places that were arranged to see and do. We loved Morocco, people were great and food was good too. Our guide/driver, Ilyace, was excellent and he had very good command of English language which we greatly appreciated. We strongly recommend his services. All other guides were good too, Hamid at Volubilis and Sharif in Fez were really knowledgeable and informative. Saleh (Marrakech), Ashraf (food tour) and Hassan (Essaouira) were also good. We were sorry we had too many samples before we got the main course and we could not enjoy it as much, but it was very good food tour. We also enjoyed the visit to Yasmin’s family and dinner. As for the tour of Hassan II Mosque, group tour guide was not really that good, they need better tour guides. As for the hotels, I assume they were amongst the best for their locations! Our favorites were Hotel Le Medina (Essaouira) and Lina (Chefchaouen) very high standards, we also liked Palais Sebban. The rest were acceptable but could make some minor improvements to the details. Our favorite city was Chefchaouen. In summary the trip a was very good experience and we appreciate all the help and planning by the team.

Hotel Reviews

Barceló Casablanca

Casablanca

Good hotel for one night stay.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Mokhtar Tanger

Tangier

Very comfortable and roomy. Nice location and some views. Close to shops and restaurants.

Authenticity & Character

Great set up with a sitting room.

Location

Staff

Cleanliness & Comfort

Lina Ryad & Spa

Chefchaouen

Amazing place, great location, great dinner.

Authenticity & Character

Location

In the heart of activities.

Staff

Cleanliness & Comfort

Riad Braya

Fes Medina

I would give it 3.5 stars. It was comfortable, the A/C did not work and it was not fixed. Bath tub was deep and tall and challenging to get in and out.

Authenticity & Character

Location

Not really convenient to local market.

Staff

Cleanliness & Comfort

Kasbah Hôtel Xaluca Arfoud

Erfoud

Excellent set up, beautiful garden, pool, restaurant and bar, it was an amazing place in the area. Unfortunately the shower did not have any warm water or water pressure.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

It was very clean, could not take a shower due to lack of water.

Riad Ksar Ighnda

Ait Benhaddou

Nice place, the only problem was the A/C remote did not work, needed battery, they eventually found some.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palais Sebban

Marrakech

Nice hotel great location, very good restaurant.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Le Medina Essaouira Thalassa Sea & Spa MGallery

Essaouira

5+++ stars, beautiful set up, awesome location, beautiful architecture, great restaurant for breakfast.

Authenticity & Character

Great architecture.

Location

By the ocean and close to all activities.

Staff

Cleanliness & Comfort

Activity Reviews

Guided Tour of Fez Medina

Fes

Quality of Experience

Food

Guides, Drivers and Staff

Our guide in Fez, Sharif was excellent. He was very knowledgeable and informative.

Transport

Private Transfer from Marrakech to Enchanting Essaouira

Morocco

Quality of Experience

Food

Not applicable.

Guides, Drivers and Staff

Transport

Quick Tour of Casablanca with your Driver-guide

Morocco

Need better group tour guides at Hassan iI mosque.

Quality of Experience

Guides, Drivers and Staff

Our driver Ilyace was great and his command of English was vey helpful.

Transport

Guided tour of Hassan II Mosque

Morocco

Liked the mosque but the tour guide was very poor and uninformative.

Quality of Experience

Guides, Drivers and Staff

Driver was great, mosque group tour guide was poor.

Transport

Drive from Tangier to Chefchaouen via Hercules Caves, Tetouan & the Rif Mountains

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes

Morocco

Quality of Experience

Guides, Drivers and Staff

The local guide Hamid was very knowledgeable.

Transport

Dine with a local family

Morocco

Yassin and family were very nice, and we enjoyed our visit very much, the food was unbelievable.

Quality of Experience

The family was very friendly and very very nice. Appreciate their time and hospitality.

Food

Excellent food and company.

Guides, Drivers and Staff

Transport

Ait Benhaddou to Marrakech via Tizi N'Tichka pass

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Half-Day Guided Tour of Marrakech

Marrakesh

Quality of Experience

Guides, Drivers and Staff

The local guide Saleh was very good.

Transport

Guided Tour of Majorelle Garden

Marrakesh

It was ok.

Quality of Experience

Guides, Drivers and Staff

No local guide. Did not need one.

Transport

Marrakesh Evening Food Tour

Marrakesh

The tour was excellent, even with the rain. Had too many samples before the main course.

Quality of Experience

Food

All the food presented dusting the tour.

Guides, Drivers and Staff

Ashraf (aka H) was very good and informative.

Transport

Guided Tour of Essaouira

Essaouira

Quality of Experience

Guides, Drivers and Staff

Hassan did a great job.

Transport

Essaouira to Casablanca via Eljadida & Safi Coastal Route

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

really had great communication. quick and excellent responses to questions and communications.

Hotel Reviews

ONOMO Hotel Casablanca Airport

Nouaceur

ok for an airport hotel A/C didn’t work because they said it had not been turned over for the season. was a bit stuffy but ok

Authenticity & Character

bland airport hotel

Location

close to airport

Staff

Cleanliness & Comfort

A/C

Riad Kalaa 2

Rabat

great place. fun way to understand what a Riad is. funky rooms. ours had an upstairs loft like bedroom with kind of scary but fun steps our friends room had an upstairs bedroom with a glass floor. they slept downstairs!

Authenticity & Character

roof top was really pretty. too cold to use pool which would be nice in hot weather

Location

i’m

Staff

Cleanliness & Comfort

great bathrooms

Riad Ghita

Fes

our room was like a morgue. the HVAC control didn’t work and was cold and damp. bathroom was live a cave. bed was pretty and comfortable. decor was very nice food was great. breakfasts were really nice different kinds of eggs served in a tangine

Authenticity & Character

Location

right in the medina

Staff

they tried to help.

Cleanliness & Comfort

have working HVAC.

Kasbah Mohayut

Merzouga

other than the beds being like boards great place beautiful courtyard with pool, nice terrace with beer!! overlooking the dunes pretty dining area with food that was a bit funky.

Authenticity & Character

Location

right on the edge of the dunes

Staff

very nice. hauled our luggage

Cleanliness & Comfort

beds were truly bad.

Riad Madu Luxury Camp

Merzouga

really fun place. camel ride out there was cool, yurt like room was very nice. great shower and bathroom area. nice porch to sit and look at the dunes. night stars were amazing

Authenticity & Character

staff were authentically fun and classic moroccan guys.

Location

Staff

Cleanliness & Comfort

for a desert camp great. wonderful to be all solar with no generator noise

Caravane

Ouarzazate

really beautiful place. owner was on premises and attentive to details. beautifully and tastefully decorated rooms and public areas. great food and wine!! gorgeous rooftop deck

Authenticity & Character

Location

15 min back track to Atlas studios

Staff

clean kitchen. i stuck my head in there really good different food

Cleanliness & Comfort

Radisson Blu Resort, Taghazout Bay Surf Village

Taghazout

nice bungalows. didnt have a great view. our was of the laundry. nice clean room with great beds. nice to be in one place for 3 nights

Authenticity & Character

a resort hotel was a nice break. pretty pool

Location

right on the beach. beach bar, food and service was great

Staff

breakfast buffet was great

Cleanliness & Comfort

Riad Kniza

Marrakech

our favorite place. just wonderful. great way to end the trip. gorgeous place with spectacular fountains, tile, little sitting areas And rooftop restaurant with great food and lovely seating. nice cocktails , beautiful room and furnishings. owner came buy and chatted with us, son is a wonderful photographer I bought a print from I love, so cool to me steps off the chaotic streets of the market and into sanctuary of peace. will go back there

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

The Roman Ruins of Volubilis

Morocco

We’ve seen lots of Roman ruins, it was great to see how far and wide the Roman empire has spread

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour of Meknes

Meknes

could have skipped this. seemed like a time filler. not that interesting and guide was ok. spent some time at a restaurant waiting for him.

Quality of Experience

better guide

Guides, Drivers and Staff

Transport

ATV / Dune Buggy Adventure in the Sahara Desert

Morocco

we have a side by side and this was really fun.

Quality of Experience

Guides, Drivers and Staff

he let us have fun!

Transport

Casablanca Airport, Hassan II Mosque, and Rabat

Morocco

awesome to start Casablanca with the mosque. spectacular building great guide that explained Islam very well

Quality of Experience

Guides, Drivers and Staff

Transport

Mohammed was a great guy. good man with a great heart. pleasant to spend time together

Hassan II Mosque

Morocco

same as above. spectacular building

Quality of Experience

Guides, Drivers and Staff

Transport

Transfer from Rabat to Fes via Meknes

Morocco

cool drive. began to understand the diversity of Morocco. really different than what I expected.

Quality of Experience

Guides, Drivers and Staff

Transport

Mohammed kept our van spotless

Tour Fes with a Private Guide

Fes

wild and cool place. didn’t disappoint. unbelievable cool. dye vats remarkable to see. guide was a linguist and fantastic.

Quality of Experience

Kamal really knew his stuff and showed us some fascinating stuff.

Food

Guides, Drivers and Staff

Transport

From Fes to Merzouga via the Atlas Mountains (Ifrane, Azrou and Zaida)

Morocco

long day of driving. pleasant views of countryside

Quality of Experience

Guides, Drivers and Staff

Transport

Sahara to Ouarzazate via Todra Gorge

Morocco

too much driving. missed the gorge. not enough time allocated

Quality of Experience

Guides, Drivers and Staff

Transport

Merzouga Oasis and Family Lunch

Morocco

really spectacular to see the dunes

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sunrise Hot Air Balloon Ride over Marrakech

Marrakesh

must do. we’ve done balloon rides in egypt and turkey and this was great

Quality of Experience

i

Food

Guides, Drivers and Staff

Transport

Camel Trek into a Luxury Sahara Camp

Morocco

great experience. would have liked to have had a longer camel ride!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Food Tour

Marrakesh

could have skipped this. was ok but we understood Moroccan food by then.

Quality of Experience

Guides, Drivers and Staff

Transport

Tour Marrakech with a private guide

Marrakesh

nuts cool place. sensory overload. i took off alone to do some great photography. lots of fun. market was wild. saw a cobra, a monkey stole my earring, more than expected !

Quality of Experience

Guides, Drivers and Staff

Transport

Atlas Mountains Hike

Morocco

long drive for a relatively short hike but great. crowded. cool to get up in the mountains. would have preferred a longer more remote hike

Quality of Experience

really fun stream side lunch

Guides, Drivers and Staff

Transport

Mohammed negotiated a scary road really well

We stayed at really beautiful riads, and our driver, Mohammed Jbari ensured we had a smooth trip. He was polite, helpful and would point out interesting sights as we drove, especially on long drives.

Our driver Abdellatif was with us for the duration of our tour and he provided a lot of information regarding customs and traditions of Morocco. He was patient and courteous and always mindful of taking care of our needs.
One of the benefits of a tour like this is not only will the organizer continue to monitor your tour but should any problem, however minor, arise they are quick to settle the issue.

Hotel Reviews

Dar Yasmine

Tangier

The Dar Yasmine itself was very nice, but the proximity to the mosque was an issue for us. As non-Muslims, the calls to worship at 2 AM and 4 AM were too loud and disrupted our sleep.

Auberge Le Festival Todra Gorge

Aït Baha

Our stay at Auberge Le Festival Todra Gorge was a pleasant experience, although it was unexpectedly chilly due to the lack of heating. The place was very new and not traditional, but it was a unique experience aside from the cold.

Dar Al Madina Al Kadima

Fès

At Dar Al Madina Al Kadima, we seemed to be the only guests, and twice we found ourselves unable to exit because the door was locked. Once in the evening, around 6:30 PM, when heading out for dinner, and another on our day of departure. While it didn't affect us much, it could have been serious in case of an emergency.

Activity Reviews

Self-Guided Exploration of the "Blue City" Chefchaouen

Chefchaouen

The Blue City, Chefchaouen, was an outstanding place to visit. Despite the rain during our time there, which was welcomed by the locals after a long dry period, the city's beauty shone through. The picturesque blue streets are a must-see, and even rain couldn't detract from the experience.

Todra Gorges to Merzouga Sunset Camel Ride via Rissani

Morocco

The experience in the desert with the sunset camel ride from Todra Gorges to Merzouga was incredible. It was my first time in the desert and riding camels, and sleeping in a tent in the desert was unforgettable. Everything was well organized and it was a very good experience, definitely worth it.

Driver Mohammed was fantastic: informative, happy, dressed well. He accommodated bathroom stops a lunch stops for us and we were always in a spotlessly clean vehicle. Riads were great, especially Kniza except for Riad Ghita in Fes. HVAC didn’t work, separate building but people , food were great. We did so many things but maybe too much bc we did a lot of driving and had to skip some natural sights to get to the next town. Loved camel camp, experience and stars and Taghzoute was a well needed respite. We loved the balloon ride. Guides were mostly high quality and educated! We’ll be back!

Hotel Reviews

ONOMO Hotel Casablanca Airport

Nouaceur

Adequate airport hotel , no A/C

Authenticity & Character

Typical airport hotel

Location

Staff

Cleanliness & Comfort

Working A/C

Riad Kalaa 2

Rabat

Cool place. Good food, beautiful views from rooftop terrace.

Authenticity & Character

True Riad

Location

Close to Medina and pier

Staff

Cleanliness & Comfort

Beautiful. Cool rooms. Ours had funky stairs ,friends had had a glass bottom bedroom floor !

Riad Ghita

Fes

Bathroom was like a cold damp mortuary, hvac didn’t work. Remote for minisplit was broken, staff worked hard to fix it

Authenticity & Character

Seemed kind of rundown and antiquated

Location

Staff

Very friendly and food was great

Cleanliness & Comfort

Again, marble bathroom was pretty bad

Kasbah Mohayut

Merzouga

Beds were like a board. Great location next to dunes, nice terrace with pretty views The tangine we had there was weird. Pleasant outside patio. Breakfast was good. Was nice to have a beer!

Authenticity & Character

Location

Right next to dunes

Staff

Cleanliness & Comfort

Beds were horrible.

Riad Madu Luxury Camp

Merzouga

Very cool place. Comfortable room. Fun musical performance with the staff around a fire I would have preferred a longer camel ride!!!!

Authenticity & Character

Out in the desert was way cool.

Location

Staff

Food ok. Nothing spectacular

Cleanliness & Comfort

Very cool room. Like a luxury yurt.

Caravane

Ouarzazate

Absolutely gorgeous place. Wonderful room, Beautiful decor, Best food we had, had food local wine. Owner on premises and very attentive. 2 nights there would have been nice!

Authenticity & Character

Beautiful finishes.

Location

Bit of a drive back to atlas studios

Staff

Cleanliness & Comfort

Gorgeous sitting area and room.

Radisson Blu Resort, Taghazout Bay Surf Village

Taghazout

Really a great place, food was fantastic, Beach was a lot of fun, walking into town was great, overall really a nice place. Bungalows were cool, although we didn’t have the best view.

Authenticity & Character

Where else can you see camels and surfers on the same beach?

Location

Beach front.

Staff

Cleanliness & Comfort

Riad Kniza

Marrakech

Stunningly, beautiful place, truly our favorite great way to end the trip in such a fabulous place for three nights

Authenticity & Character

Owner came around and greeted us, and I bought a photograph from his son. That is just beautiful.

Location

To walk out of the crazy and hectic Medina, and do a peaceful delightful Haven was just great

Staff

Cleanliness & Comfort

Meals were great, rooftop dining was just wonderful

Activity Reviews

Casablanca Airport, Hassan II Mosque, and Rabat

Morocco

Mass tour was fabulous, very impressive

Quality of Experience

Guides, Drivers and Staff

Mohammed and Simpli the best guy keep him!

Transport

Mohammed was a great driver, kept the vehicle, clean and neat, always felt safe with him, very interesting. His English was great, and helped us really get a good feel for Morocco.

Hassan II Mosque

Morocco

Really had a great guide, taught us a lot about Islam, and a beautiful place to see incredible

Quality of Experience

Guides, Drivers and Staff

Transport

Transfer from Rabat to Fes via Meknes

Morocco

It is one thing we could’ve skipped, it would probably be Meknès. Wasn’t that interesting, and our guide was not that Great, lunch was not so good and we seem to waste a lot of time because of entrances to certain things or time

Quality of Experience

Guides, Drivers and Staff

Mohammed, of course was great, but the local guide was not so good

Transport

Guided Tour of Meknes

Meknes

Not a very good guy, wasn’t very interesting

Quality of Experience

Transport

Mohammed was great, the local guide was not so good

Tour Fes with a Private Guide

Fes

Amal was great, he was a linguist, highly knowledgeable, very educated, felt like we had a professor taking us on a tour. Fez is an overwhelmingly crazy place, but absolutely not to be missed a highlight of the trip.

Quality of Experience

The leather bats were as expected amazing, not to be missed, wish we had been there in the morning, so we could’ve seen the colors a little bit better with bright sun

Food

Guides, Drivers and Staff

Transport

From the time the four of us were picked up in Casablanca and dropped off at the airport in Marrakech 12 days later, our trip was absolutely amazing in all ways. I had found KimKim online and after reading the reviews decided to go with them. Hamza put together an itinerary taking into account our interests and limitations. He patiently answered all my questions and addressed all my concerns. Then he handed me off to our local contact Said who stayed in touch during our entire trip. In Fez there was a problem with the plumbing in the Riad we were to stay in and I had to call Said and ask him to take care of the problem. It was quite late in the day but Said managed to find us another hotel right away, which was quite difficult because of it being hiigh season for tourists. He too was patient and accommodating throughout the trip.
Sameer, our driver/guide was the best. He was polite, informative, helpful and extremely focused on our safety and comfort and on making sure we had the best possible time. On top of all of this, he is a very safe driver.
In Fez, our guide Sameer was again very well informed and took us on a throughly enjoyable jaunt through the old Medina. In Marrakesh Hanna spent a large part of the day of the day with us again on a walking tour of the old Medina. She is a young woman full of knowledge and a passion for all things Moroccan.
All in all we were highly satisfied with the entire process from planning to completion. Morocco is a country full of beauty, history and culture with amazing and friendly people. We are so happy to have been a part of that with the help of KimKim.

Hotel Reviews

Barceló Casablanca

Casablanca

Nice hotel in the modern part of town.

Authenticity & Character

Location

Cleanliness & Comfort

Lina Ryad & Spa

Chefchaouen

Very pretty and comfortable. Wonderful breakfast.

Authenticity & Character

Location

Cleanliness & Comfort

Riad Braya

Fes Medina

Beautiful place. Unfortunately both our rooms were smelling badly of blocked sewage drains. Apparently from what the staff told us, it happens periodically. Luckily arrangements were made to move us to the Heritage `Boutique Hotel s,s

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Orient Desert Camp

Merzouga

A very pretty place with very friendly staff, clean rooms. The camp dog, Maisy, is the sweetest dog ever and totally stole the show. The rooms/tents are very very basic. For example you could not lock the door from the outside. That took a bit of getting used too. The food was adequate. Maybe it was because the chef was out for three days so two of the workers were pitching in. The visit to the nomads and the fossil areas was fun, as was the African music performance and the pizza after.

Authenticity & Character

Location

Staff

Polite and friendly

Cleanliness & Comfort

Riad Ksar Ighnda

Ait Benhaddou

Beautifully built makes you feel like you are in a desert ey

Authenticity & Character

The architecture.la

Location

0

Staff

Cleanliness & Comfort

2Ciels Boutique Hotel

Marrakech

A very comfortable hotel with a hamman and spa and a reasonably good restaurant.

Authenticity & Character

It’s a modern hotel, no real Moroccan cultuuee vibes. It the people are very friendly.

Location

Staff

Cleanliness & Comfort

Activity Review

Transfer from Fes to Merzouga via Erfoud & Camel Ride

Morocco

The camel ride into the desert during our transfer from Fes to Merzouga via Erfoud was a highlight of the trip. The desert experience was wonderful, filled with beautiful scenery and the thrill of riding camels. However, the camp itself presented some safety concerns, as doors could not be securely locked and even when latched, they could be easily opened from the outside. Additionally, the food was not great, as the regular cook had to leave unexpectedly. Despite these issues, the staff at the camp were very welcoming and tried their best to accommodate us.

We had an amazing trip to Morocco thanks to Hamza and his crew. I would 10/10 recommend booking with them. They were so attentive and knew so much about what to do. Thank you for making our trip amazing!

Our Driver Mohd Jbaari was very good. He was accommodating and was well informed about our activities. He was willing to listen to our requests if we had any and managed all our travels very efficiently. Some of the guides were lazy and kept repeating the same information again and again. Our guide in Rabat was not very good. As it was Eid the day we were in Rabat he finished the tour very quickly and said he was not to blame for the short tour, He could have taken us to some other spots like public gardens instead of just shrugging his responsibility. Our guide in Marrakesh was very arrogant. And one thing we all noticed was none of the guides were happy to take us to the shops we wanted to go to but wanted to take us to shops they suggested.

Hotel Review

Euphoriad

Rabat

Very well appointed riad but needs brighter lighting in the rooms.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private transfer from Casablanca Airport to Rabat via Casablanca City

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Morning Guided Tour in Rabat

Morocco

Quality of Experience

Guides, Drivers and Staff

The guide was very lazy

Transport

Morning Guided Tour in Chefchaouen

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Morning Guided Tour in Casablanca

Morocco

Abdulla was very well informed and made our tour very interesting.

Quality of Experience

Guides, Drivers and Staff

Transport

Overall, we had a wonderful trip in Morocco. Morocco is an amazing country with amazing people. Our experience with KimKim was fairly seamless and the trip planning was simple and customizable to our wants and needs. Similarly, our local guide Hicham was knowledgable, kind, punctual, and cared deeply about his country. We traveled around nearly the entire country in 10 days and even with a fair amount of time spent in the car, it was an adventure we will never forget.

A few issues to be aware of that negatively affected our experience. Our hotel in Fes was outside of the medina and felt a little disconnected from the city. It's our understanding this was due to the first choice hotel being overbooked, but if we could go back, we would choose to stay in the medina.

Our last day and night also did not go as expected based on the itinerary. Our guide had a personal emergency that left us on our own in Essaouria for about 5-6 hours. This was not necessarily Hicham's fault, but a little more communication regarding the timeline and plan of action would have been appreciated. We ultimately made the best of it, but a lot of that was due to our own initiative.

Our hotel on the last night in Cassablanca was different from the hotel listed on our itinerary and seemed to be a drastic step down in quality and location. We ended up in an airport hotel when our itinerary was booked for a city center hotel. Convenient for our flight the next day, but totally disconnected to Casablanca, a city we only got a few hours in due to the issue that occurred during the day in Essaouira.

Something to keep in mind that would have been helpful to know beforehand- ATMs only give out large bills (100s and 200s). You are going to need small denominations for tipping and using the bathroom. Many businesses also asked for smaller bills, but we did not have them, and the businesses did not have small denominations for change. Some hotels had small bills on hand to exchange, but many did not.

Hotel Reviews

Eden Boutique Hotel

Boumalne-Dadès

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hôtel & Ryads Barrière Le Naoura

Marrakech

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Euphoriad

Rabat

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dar Jasmine

Chefchaouen

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palais Faraj Suites & Spa

Fès

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Madu Premium Camp

Merzouga

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Chbanate

Essaouira

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Seafood Lunch from the Wharf

Essaouira

While seeing the fish market was a good experience, we would not recommend eating there. The setting is picnic tables inside the market. There was construction going on and the overall cleanliness was extremely poor. We did not enjoy this meal, as we were concerned about the hygiene and cleanliness of the surroundings. Throughout our trip, this is the only time we had this concern.

Quality of Experience