Kimkim Trip Reviews

4.8
Based on 20,356 ratings
Read 20,356 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Too little too late
Austria | Sep 22 - Oct 2, 2024

margaret
margaret m.
Bellaire, TX | Reviewed on Oct 14, 2024
We employed Kimkim's services because of its use of local talent to provide the best experience when touring a foreign city and country. We had an incredible trip with Kimkim to Athens. We expected the same level of concern to planning and detail on our just completed trip to Austria and Poland. That was NOT the case. When we arrived in Vienna, our private trasport driver was nowhere to be found. We circled the arrival hall multiple times. We utilized one of our Verizon cell phone... Read more

We employed Kimkim's services because of its use of local talent to provide the best experience when touring a foreign city and country. We had an incredible trip with Kimkim to Athens. We expected the same level of concern to planning and detail on our just completed trip to Austria and Poland. That was NOT the case. When we arrived in Vienna, our private trasport driver was nowhere to be found. We circled the arrival hall multiple times. We utilized one of our Verizon cell phone travel passes to call the driver's cell (provided in itinerary). We finally located him and headed to our hotel, K+K Maria Theresia to freshen up after a long flight. The toilet in the room malfunctioned and the bathroom had no soap. We called the front desk and were told that the toilet had just been repaired with the wrong part so would not stop flushing and that soap would be provided. We checked out the following morning and boarded our OBB train from Vienna to Krakow- all according to our Kimkim itinerary. The Austrian conductor scanned our tickets and gave NO indication that there were any issues with the journey. Our tickets were scanned again by a Czech Republic conductor once the train crossed the border. Again nothing was said regarding the journey. When the train reached Hranice, the conductor announced that our journey has ENDED. He told us that due track damage, the OBB train would terminate at Hranice. Using very limited English he told us to try to find a local train or bus to either Bohumin or Ostrava but BEWARE because "bad people will try to cheat or steal from you." We were horrified. We had no roaming cell service so the "emergency kim kim number " was useless. We made our way into the train station and found the Regiojet desk. NO ONE spoke a word of English or German and they responded to all of our questions with "NO." We consulted the posted time tables and found a Regiojet train to Ostrava and purchased two tickets ($8.74). We also found a Regiojet bus from Ostrava to Krakow ($78). We had to take a taxi from the Ostrava train station to the bus station ( $10.90). We bribed a bus station guard to allow us to use the pay toilet (We had NO Czech coins) with a 5 Euro note. We managed to get to Krakow by bus with absolutely NO ONE from Kimkim or Grand Cuvee tours aware of the situation. We realize that the local arrangement staff is not responsible for weather related issues HOWEVER, the damage to the tracks was known in Vienna and in the Czech Republic. The only ones in the dark were the unsuspecting passengers who boarded the train. Our time in Krakow was not arranged by Kimkim and went flawlessly BUT OUR TRAVEL BACK to Vienna and onto Salzburg WAS. I contacted Grand Cuvee repeatedly because we were told by our Polish contacts that the OBB train to Vienna would not run. It was NOT until the evening before our scheduled 9/27 departure from Krakow to Vienna that Grand Cuvee confirmed that we would not be able to take the train from Krakow to Vienna. At this point, a private transfer by car was the best option. I paid Kimkim an additional $1000.00 for the private car and driver. The driver (Maciek) was excellent. He deposited us safely at the Vienna central train station for our train trip to Salzburg. We waited in the OBB lounge where we learned that multiple trains from Vienna to Salzburg were either delayed or cancelled. The OBB desk attendant suggested that we take the next available train. Since our tickets were booked as first class we were able to board an earlier train to Salzburg. The Imlauer Hotel Pitter was lovely. I believe Grand Cuvee upgraded the room which was appreciated. Our walking tour guide, Ms Klinger was very good. The Mozard Dinner Concert as arranged by Grand Cuvee was fantastic. We took the train the next day to Vienna with no issues. We returned to the Maria Theresia, stored our luggage and embarked on a walking tour of Vienna with Mojca. I would give the guide a B-. The most effective guides are those who have an itinerary and are able to weave YOUR interests into their plan. Mojca did not explore our interests but moved somewhat haphazardly from one spot to the next. When we passed the Maria Theresia library and my husband discovered that the library was open free to the public because it was Sunday, Mojca relented and went in. It was one of the highlights of the tour no thanks to the guide. The Mozart and Straus concert at the Kursalon and the Schonbrunn palace tour scheduled by Grand Cuvee were excellent. The Danube Tower tour was so so. The Sisi Museum and Imperial Palace tours were excellent. The concert at St Anne's church as arranged was lovely. Our stay at the Maria Theresia went well. The amenities in the room were functional. The hotel staff was incredibly friendly and helpful. Our transfer to the airport with Herr Wolfgang was on time and pleasant.
After our trip to Athens with Kimkim, we not only recommended your services but could not wait to use them again. After this trip- we will have second thoughts about a repeat. Your strength is in the intel that your local agents provide. The local agents did not stay informed. The trip to Krakow was incredibly stressful. The uncertainty of the transfer from Krakow to Salzburg created constant anxiety. Why were we telling Grand Cuvee that the trains were in question?
We feel that we spent a significant amount of money and then had to spend MORE. We also feel that we did not get good value for our money. We asked Grand Cuvee to petition OBB for refunds for our train fares. They have but why did we need to ask. I feel that Kimkim should cover the additional train, bus, taxi and private car fares. The Grand Cuvee team did try to turn this trip around for us but it was too little too late.

Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Replied on Oct 18, 2024
Thank you for taking the time to share your feedback on the trip. Regarding the challenges you faced during your trip, we regret that we were not made aware of these issues at the time. With several channels to reach us, including our emergency phone and email, we were always available to assist. However, our ability to provide support relies on being informed about any concerns during your travels. We encourage our travelers to reach out to us immediately so that we can resolve any... Read more

Thank you for taking the time to share your feedback on the trip. Regarding the challenges you faced during your trip, we regret that we were not made aware of these issues at the time. With several channels to reach us, including our emergency phone and email, we were always available to assist. However, our ability to provide support relies on being informed about any concerns during your travels. We encourage our travelers to reach out to us immediately so that we can resolve any complications in real time.

We understand that the train journey from Vienna to Krakow was stressful, we provided full and constant support within the limits of such an unforeseen situation. While the rails were under repair, the disruption occurred shortly after the floods, and the subsequent repairs were completely out of our control. We followed up multiple times with ÖBB, who assured us that the trains were running on schedule and were unaware of the repairs on the Czech part of the rails. This was likely due to secondary damage caused by the floods and an urgent situation, which is why ÖBB didn’t know in advance.

We’re happy to hear that overall, your trip had many positive experiences. It’s great that the scheduled activities, tours, and your accommodations added to your enjoyment, and we’re glad that the cultural highlights and events met your expectations. We always strive to create memorable and seamless travel experiences, and we’re pleased that many aspects of your journey were enjoyable.

Responsive and Adaptable!
France | Sep 29 - Oct 12, 2024

Jody
Jody R.
Canada | Reviewed on Oct 14, 2024
Marianna was responsive and adaptable, she helped us plan a wonderful trip and revised it a few times based on our requests. The trip was well thought out an well planned. We enjoyed the culture, food, tours and accommodations Marianna recommended. There were a couple of requests that we made which were not addressed, but overall it was a wonderful experience. Read more

Marianna was responsive and adaptable, she helped us plan a wonderful trip and revised it a few times based on our requests. The trip was well thought out an well planned. We enjoyed the culture, food, tours and accommodations Marianna recommended. There were a couple of requests that we made which were not addressed, but overall it was a wonderful experience.

Hotel Reviews
Trebovir Hotel
Kensington, London

This hotel is in a convenient location to the underground and had very helpful staff. The breakfast was very crowded and did not have many options. Hard boiled eggs, yogurt, toast and cereal. The hotel is older so the rooms are smaller, but suited our needs while we were there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel Bastille Spéria
Paris

We only had one night here, but the hotel is beautiful, the rooms are a little tight, but well appointed and comfortable. The breakfast was so good though! The staff was really friendly and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oceania Saint Malo 4*
Saint Malo

This hotel is beautiful, newly renovated and clean. The beds were comfortable, the bathrooms were crowded, but nice. The breakfast was a challenge, it was set up as a continental breakfast buffet, but they were always out of plates, cups and coffee mugs. The eggs were also undercooked.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Belle Normandy
Bayeux

We could not have loved this hotel more, the room was very comfortable and spacious. The hotel staff were so accommodating and friendly. The homemade breakfast, pastries, jams and quiche were such a treat!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel Lorette - Astotel
Paris

Great hotel for a family, it a good location, close to the metro. Nice breakfast in the morning. The coffee and snacks in the afternoon were also handy!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
London Borough Market Doughnut Tour
London Borough Market Doughnut Tour
London

Our guide, Oscar, was excellent! he really taught us a lot about borough market and some cool history of London. He was excellent with our kids and kept them laughing and entertained for a couple of hours as we strolled through the market and tasted some rather delicious doughnuts!

Quality of Experience
Guides, Drivers and Staff
Changing of the Guard Guided Tour
Changing of the Guard Guided Tour
London

Our guide was knowledgeable and adaptable. She had prepared the group that the tour experience would change depending on the crowds and she was able to navigate us around some very busy streets to see some unique aspects of the Changing of the Guard.

Quality of Experience
Guides, Drivers and Staff
Charlie & the Chocolate Factory Afternoon Tea
Charlie & the Chocolate Factory Afternoon Tea
London

Cool idea and very friendly staff but very expensive for what you get. The food was ok, but nothing really unique. The tea is located in a basement so you can't enjoy any of London's scenery... We found an afternoon tea beside Tower Bridge that was better quality and price with a wonderful view!

Quality of Experience
Guides, Drivers and Staff
Kid-Friendly Tour of the Tower of London and Tower Bridge with Tickets included
Kid-Friendly Tour of the Tower of London and Tower Bridge with Tickets included
London

Our guide Lucy was incredible, she is a talented and animated storyteller who can really take you back in time through the history of the Tower. If you go, ask for Lucy!!

Quality of Experience
Guides, Drivers and Staff
Harry Potter Studio Tour from London (with transport)
Harry Potter Studio Tour from London (with transport)
London

The tour itself was really cool, although we wish we would have had more time. The busses ran a tight schedule, so we couldn't enjoy the entire tour at our own pace.

Quality of Experience
Guides, Drivers and Staff
Transport
The busses were not comfortable and the screens were not working.
Tickets to the evening show of Hamilton (or another Westend show)
Tickets to the evening show of Hamilton (or another Westend show)
London

Our whole family enjoyed this, our 9+12 year old daughters are still singing the songs around the house! Great performance

Quality of Experience
Discover the Mont-Saint-Michel & Cancale with a local
Discover the Mont-Saint-Michel & Cancale with a local
France

Love this day! We didn't even have Mont-Saint Michel on our list of experiences we were seeking, our agent suggested and booked this for us and we were sure happy she did!

Quality of Experience
Guides, Drivers and Staff
Transport
Discovering American D-Day Sites in Normandy
Discovering American D-Day Sites in Normandy
Bayeux

Our guide was very knowledgeable and we enjoyed our tour with her. We had hoped to see a few other beaches so a more detailed description of what each tour offers would have been helpful as we would have selected a different tour. We had specifically requested to see Juno beach through KimKim, but were advised that we could just tell this to our guide and they would adjust the tour. This is a group tour so the guide was unable to accommodate and changes to the tour itinerary (understandable)

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Bayeux
Welcome to Bayeux
Bayeux

Adorable little town with very friendly people! We loved Bayeux and the shops, restaurants and history.

Quality of Experience
Guides, Drivers and Staff
Cruise on the Seine
Cruise on the Seine
Paris

It was a beautiful way to see parts of the city and learn more about Paris. The tour guide was not super engaging and there were long periods of just sitting and taking in the scenery. It would have been nice to hear more about Paris.

Quality of Experience
Guides, Drivers and Staff
Transport
Louvre Treasure Hunt - Kids & Family Tour
Louvre Treasure Hunt - Kids & Family Tour
Paris

We were unfortunately late to start this tour as we had a cooking class prior that ran a little long. Despite us being late, our guide took the time to provide us with a fun, action packed and informative tour that our 12 + 9 year old daughters really enjoyed and were very engaged in!

Quality of Experience
Guides, Drivers and Staff
French market and cooking class
French market and cooking class
Paris

We had such a great day with Dury, we learnt a lot and made some delicious food!

Quality of Experience
Guides, Drivers and Staff
Hop-on, Hop-off Bus through Paris
Hop-on, Hop-off Bus through Paris
Paris

We bought tickets for this, but the busses didn't come to any of the stops after we had waiting for 20+ minutes at a couple of stops. We found it faster to just walk between the sites we wanted to see. We were never able to use our tickets and 2 weeks later are still waiting to hear back regarding a refund. I wouldn't recommend this tour option

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marianna Leccese
Marianna
Marianna Leccese
Local specialist in Nice | Replied on Oct 22, 2024

Hi Jody,

I'm glad to hear you enjoyed your trip to London and Paris! I’m happy that you had a wonderful time with your family, and thank you so much for your detailed feedback. We will definitely take all your comments into account, as they always help us improve and provide better service to our clients.

Looking forward to working with you again!😊

Our guide Ismail made our trip!
Morocco | Aug 31 - Sep 13, 2024

Jacqui
Jacqui S.
Canada | Reviewed on Oct 14, 2024
Our guide Ismail made our trip. He was very knowledgeable, and gave us in-depth insight to urban and rural living, culture , religion, and Moroccan history. It was information that we would otherwise never have experienced. He was kind and had a great sense of humor . His concern for our safety was paramount and he was willing to assist us with anything that we needed. We would highly recommend KimKim for the tour aspect of a trip to Morocco and overwhelmingly recommend that you ask for... Read more

Our guide Ismail made our trip. He was very knowledgeable, and gave us in-depth insight to urban and rural living, culture , religion, and Moroccan history. It was information that we would otherwise never have experienced. He was kind and had a great sense of humor . His concern for our safety was paramount and he was willing to assist us with anything that we needed. We would highly recommend KimKim for the tour aspect of a trip to Morocco and overwhelmingly recommend that you ask for Ismail.

Hotel Reviews
La Maison Arabe Hotel
Marrakech

Beautiful Riad. Only problem is that they had a beautiful pool and it was hot but there was nowhere to lounge by the pool as all the tables around were for the restaurant. The lounges were up on a small deck which only fit 4 lounges and it was hot with no air flow because of the walls around it. Part of the restaurant should have been made into the pool lounges.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

The Manager helped us evacuate when the storm hit the desert and he was excellent. The camp was beautiful and the food in the restaurant was delicious.

Authenticity & Character
Location
Staff
They handled everything when the torrential rains came, and we needed to be evacuated, with professionalism and concern for safety of all the guests. Would highly recommend this camp.
Cleanliness & Comfort
Villa Pomme d'Or
Midelt

Beautiful hotel and restaurant

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Lys - Luxury Riad & Spa
Fes

Beautiful hotel. Lovely breakfast with good service.

Authenticity & Character
It would have been nice to have had a pool.
Location
Staff
Cleanliness & Comfort
Hotel Ziryab
Chefchaouen

A lovely hotel with excellent service and great food

Authenticity & Character
Location
Staff
Great service by a young man who worked all day and lived with his mom nearby. He was excellent in terms of service.
Cleanliness & Comfort
Riad Dar Dar
Rabat

This hotel out of all of the booked hotels, is in definite need of a renovation or updating of the rooms and bathrooms. The dipping pool was not used as it had a color to the water. The service and breakfast, however, was very good.

Authenticity & Character
Location
Needs bathroom redo, and room updates.
Staff
A young man at reception who also worked at another Riad.
Cleanliness & Comfort
Bathrooms need to be redone.
Activity Reviews
Merzouga to Boumalne Dades via Tinghir & Todra Gorge
Merzouga to Boumalne Dades via Tinghir & Todra Gorge
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Hammam Spa & Massage in La Masion Arabe at 3 pm
Hammam Spa & Massage in La Masion Arabe at 3 pm
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Walking tour of Marrakech
Walking tour of Marrakech
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Marrakech Food Tour
Marrakech Food Tour
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Cooking Class La Maison Arabe Marrakech 10 AM session.
Cooking Class La Maison Arabe Marrakech 10 AM session.
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
The Chefs and Assistants were excellent and lots of fun!
Transfer to Merzouga via Erfoud, Saharan Camel Ride
Transfer to Merzouga via Erfoud, Saharan Camel Ride
Morocco

The Manager of of the Tiziri camp went over and above to evacuate us and look after our safety with the major storm in the Desert.

Quality of Experience
Look
Food
Guides, Drivers and Staff
Transport
Hot Air Balloon Ride
Hot Air Balloon Ride
Marrakesh
Quality of Experience
Yourself was amazing and made this experience. Will never ever forget it.!
Food
Such a nice surprise to come back to breakfast
Guides, Drivers and Staff
Yourself knew what he was doing
Transport
Dades Valley, Ouarzazate, Ait Benhaddou & Marrakech
Dades Valley, Ouarzazate, Ait Benhaddou & Marrakech
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Fes to Midelt via High Atlas Mountains
Fes to Midelt via High Atlas Mountains
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Camel trek to your luxury camp
Camel trek to your luxury camp
Merzouga
Quality of Experience
Food
The meal at the camp was one of our best in Morocco.
Guides, Drivers and Staff
Transport
Fes Food Tour
Fes Food Tour
Fes

It was good to try different food but the order of the food could be changed so that you do t have the donuts before your meal. Rather have them after the main meal for dessert. The dinner place should have nicer seating out on a deck .

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tour of Volubilis
Guided Tour of Volubilis
Volubilis
Quality of Experience
Food
Guides, Drivers and Staff
The Guide was very knowledgeable and also had a good sense of humor
Transport
Fes: Exploring the Imperial City
Fes: Exploring the Imperial City
Fes
Quality of Experience
Visit the mint Tea guy in the Medina upstairs.
Guides, Drivers and Staff
Guide in Fes was very good.
Transport
Dinner with a local Family in Fes
Dinner with a local Family in Fes
Fes
Quality of Experience
Guides, Drivers and Staff
Transport
U
Explore the Blue City
Explore the Blue City
Chefchaouen
Quality of Experience
Guides, Drivers and Staff
Casablanca Accommodation – Rabat ( 1 Hour Drive).*Driving Times Don’t Include The Various Stops Along The Way
Casablanca Accommodation – Rabat ( 1 Hour Drive).*Driving Times Don’t Include The Various Stops Along The Way
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Fes: Volubilis, Moulay Idriss & Meknes
Transfer to Fes: Volubilis, Moulay Idriss & Meknes
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Chefchaouen with your local guide
Explore Chefchaouen with your local guide
Chefchaouen
Quality of Experience
Food
Guides, Drivers and Staff
Guide was very nice but not much information etc. we just walked around the town.
Transport
Transfer to Chefchaouen from Rabat via Ouazzane 4 Hours Drive
Transfer to Chefchaouen from Rabat via Ouazzane 4 Hours Drive
Morocco
Quality of Experience
Ismail was an excellent driver and had a wealth of information.
Food
Guides, Drivers and Staff
Transport
Nice Mercedes van
Rabat Guided Tour : Hassan Tower, Salé, & the Oudaya
Rabat Guided Tour : Hassan Tower, Salé, & the Oudaya
Rabat
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Oct 14, 2024

Hello Jaqui,
Thank you so much for your wonderful review! I am thrilled to hear that Ismail made your trip to Morocco such a memorable experience. His knowledge, kindness, and attention to your safety are exactly what I aim for with all of my guides. It’s great to know that he provided you with such a deep insight into Moroccan culture and history. I appreciate your recommendation and I am glad to hear that you had a fantastic experience with KimKim and Under Moroccan Sun. I’ll be sure to pass along your kind words to Ismail! Safe travels on your future adventures!
Best wishes,
Majid

Read all Morocco reviews

Jessica was phenomenal in planning our trip. ...
South Korea | Sep 21 - Oct 7, 2024

A
Akshaya J.
Dallas, TX | Reviewed on Oct 14, 2024
Jessica was phenomenal in planning our trip. She took into account the regions we wanted to visit and recommended the best locations to stay which made access convenient. She is very flexible about how involved you need her to be and is willing to work with your budget. Based on our budget, we paid her for the itinerary and did all the booking ourselves. If you don’t have months planning using the lonely planet and feel overwhelmed based on too many options, Jessica is your best bet! She... Read more

Jessica was phenomenal in planning our trip. She took into account the regions we wanted to visit and recommended the best locations to stay which made access convenient.

She is very flexible about how involved you need her to be and is willing to work with your budget. Based on our budget, we paid her for the itinerary and did all the booking ourselves. If you don’t have months planning using the lonely planet and feel overwhelmed based on too many options, Jessica is your best bet! She is extremely responsive and even found the address of the trailhead for us middle of our trip when we changed one of the days and the information on the website for the trails was in Korean. I would highly recommend her if you are planning a trip to South Korea!!!

Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on Oct 21, 2024

Dear Akshaya,

Hope you have great time.Thank you so much for your fantastic feedback. I’m thrilled to hear that I could assist you in planning your trip and that my recommendations were helpful. It’s great to know that my flexibility and responsiveness made your experience smoother.

We truly appreciate your recommendation and are delighted that you had a fantastic time in South Korea. If you ever need assistance with your future travels, I would love the opportunity to help you again.

All the best,
Jessica

Seamless Perfection in Italy!
Italy | Sep 18 - Oct 1, 2024

Susan
Susan W.
Newark, NJ | Reviewed on Oct 14, 2024
Andrea was an absolute pleasure to work with, from start to finish. He is incredibly knowledgable, professional and flexible, offering different ideas of places to visit and tours to book. Andrea is also very kind and patient, which greatly enhanced our experience. We thoroughly enjoyed our days in Rome, Siena and Florence and the side trips to Orvieto, Montepulciano, San Gimignano, Lucca and Pisa. We spent a full day traveling to Cinque Terre and found the coast and the trip there to... Read more

Andrea was an absolute pleasure to work with, from start to finish. He is incredibly knowledgable, professional and flexible, offering different ideas of places to visit and tours to book. Andrea is also very kind and patient, which greatly enhanced our experience.

We thoroughly enjoyed our days in Rome, Siena and Florence and the side trips to Orvieto, Montepulciano, San Gimignano, Lucca and Pisa. We spent a full day traveling to Cinque Terre and found the coast and the trip there to be beautiful. The guides were very knowledgeable and interesting and shared much information we would not have otherwise known. The drivers were all professional and incredibly punctual.

The staff and accommodations at Palazzo Ripetta in Rome were spectacular. We received an upgrade to a lovely suite for our first four nights in Rome. Our suite at the Hotel Santa Maria Novella in Florence was lovely with an incredible view. Those hotels, as well as Relais degli Angeli in Siena, were in great locations.

One thing that stood out is how well regarded Andrea is by all of the people that work with him. It's quite a compliment when both your clients and the providers you book speak highly of you! Bravo Andrea!

It was a true pleasure to have such a stress free trip with all the transportation, accommodations and tours arranged and prepaid by Andrea so our only job was to show up. Everything was truly seamless. I'm afraid we are now spoiled and will not be able to travel any other way!

Hotel Reviews
Hotel Santa Maria Novella
Florence

We had a beautiful suite with a view of Piazza Santa Maria Novella.

Authenticity & Character
Location
Walking distance to most things.
Staff
Cleanliness & Comfort
Palazzo Ripetta
Rome

Beautiful hotel with professional and accommodating staff. Lovely breakfast and great location.

Authenticity & Character
Location
It was in a great location, with many things within walking distance.
Staff
Cleanliness & Comfort
Activity Reviews
Florence private guided walk including Accademia Gallery
Florence private guided walk including Accademia Gallery
Italy

Adored Elvira Politi! She was very knowledgeable, funny, professional and lovely!

Quality of Experience
Guides, Drivers and Staff
Guided walk at Piazza dei Miracoli and Leaning Tower in Pisa (2 hours)
Guided walk at Piazza dei Miracoli and Leaning Tower in Pisa (2 hours)
Italy

Iurica Piccioli was a terrific guide, both knowledgable and entertaining!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Oct 14, 2024

Thank you very much Susan for your wonderful words. We are so happy when we can make travelers enjoy a great trip!

Read all Italy reviews

Impressive Group of Professional Guides!
Peru | Oct 4 - Oct 13, 2024

Barbara
Barbara S.
Brookhaven, GA | Reviewed on Oct 14, 2024
Our guide Roy at Macchu Picchu was extremely professional and knowledgeable. Our guide David was very good about adapting to our flight delay to Cusco and made the most of the time we did have in the Sacred Valley. Read more

Our guide Roy at Macchu Picchu was extremely professional and knowledgeable. Our guide David was very good about adapting to our flight delay to Cusco and made the most of the time we did have in the Sacred Valley.

Hotel Reviews
Qalasaya Hotel
Puno

Great view of the lake from the restaurant

Authenticity & Character
Location
So many restaurants right outside the door!
Staff
Cleanliness & Comfort
Tariq Boutique hotel
Authenticity & Character
Love the outdoor spaces and the lovely vegetation on the site. Very private and relaxing.
Location
Great view from the breakfast room
Staff
Cleanliness & Comfort
Hatun Inti Classic Machupicchu
Machu Picchu

We happened to be staying during a busy time with large tour groups and a lot of noise that interfered with sleep.

Authenticity & Character
Location
Great location relative to bus station.
Staff
Reliably transferred our luggage to the train station
Cleanliness & Comfort
Clean, but was noisy when we stayed
El Albergue Ollantaytambo Boutique Hotel
Cusco
Authenticity & Character
Love the bathrobes in the rooms!
Location
Right next to the rail station for access to Aguas Calientes.
Staff
Very honest staff. They returned cash I had left in the room!
Cleanliness & Comfort
Extremely clean!
Dazzler Miraflores by Wyndham
Lima

Comfortable hotel with excellent breakfast included. Great location within walking distance of Huaca Cullana, Love Park, shopping, and restaurants.

Authenticity & Character
Location
Staff
P
Cleanliness & Comfort
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Oct 15, 2024

Hi Barbara,
I'm glad to know that you had a great experience in Peru.
Thank you for your review and comments. I'll be glad to help you in the future with any LATAM trip.
Take care!
Liz.

We had a wonderful trip to Peru!
Peru | Sep 22 - Oct 6, 2024

S
Sharon H.
Ecuador | Reviewed on Oct 14, 2024
We had a wonderful trip to Peru! Kimkim helped us plan the trip and took care of all the details which was so incredibly helpful. Our highlight was the visit to Machu Picchu. What a wonderful and beautiful place. I now understand why the Incas built a city there. Carolina was very helpful and was available to meet with us online when we requested. She was a pleasure to work with! Read more

We had a wonderful trip to Peru! Kimkim helped us plan the trip and took care of all the details which was so incredibly helpful. Our highlight was the visit to Machu Picchu. What a wonderful and beautiful place. I now understand why the Incas built a city there.

Carolina was very helpful and was available to meet with us online when we requested. She was a pleasure to work with!

Hotel Review
Hotel Samanapaq
Ollantaytambo

This was a lovely property. The room was spacious, clean and lovely. The owners were a delight to interact with and had great suggestions regarding how to spend our time in the town and places for great food.

Authenticity & Character
Beautiful property and lovely room with view of gardens.
Location
We could walk anywhere in town from the location of the hotel.
Staff
Friendly and helpful
Cleanliness & Comfort
Very clean and the bed was comfortable.
Activity Reviews
Excursion to Machu Picchu - return to Cusco
Excursion to Machu Picchu - return to Cusco
Peru

We had a wonderful day exploring the ruins. Our guide was very knowledgeable and friendly which is appreciated.

Lake Titicaca: Navigation thought Uros Floating Islands & Taquile Island ✨🏝️
Lake Titicaca: Navigation thought Uros Floating Islands & Taquile Island ✨🏝️
Puno

Our guide was very attentive. We enjoyed the day and learned a lot about the culture.

Local specialist: Carolina Luduena

Guide was the best the Sonya did a absolutely fantastic jo...
Peru | Oct 2 - Oct 12, 2024

S
Shivanthi R.
Canada | Reviewed on Oct 14, 2024

Guide the Sonya did a absolutely fantastic job

Local specialist: Jessica Danker

All of our tours were great and we met a lot ...
Greece | Sep 23 - Oct 7, 2024

T
Tannis T.
Canada | Reviewed on Oct 14, 2024
All of our tours were great and we met a lot of very nice people! All of our accommodations and recommendation for places to go see and to go eat were great as well. This was our first time on a trip this big and did not have a lot of knowledge on planning a trip so we did not ask a lot of question! I would recommend ask more questions on the places and how to get there and what class you want to travel. I would also recommend the specialist to give more options of travel and ask more... Read more

All of our tours were great and we met a lot of very nice people! All of our accommodations and recommendation for places to go see and to go eat were great as well. This was our first time on a trip this big and did not have a lot of knowledge on planning a trip so we did not ask a lot of question! I would recommend ask more questions on the places and how to get there and what class you want to travel. I would also recommend the specialist to give more options of travel and ask more questions on how you want to travel. An example of this is: We were in Chania Crete and had a driver pick us up, drove us to Heraklion for one overnight then catch a ferry to Santorini. This was the only option we got from our specialist. We were booked business class on the ferry which gives you no perks and I am sure cost more and travel days are a lost day. We wondered if there was another way and found out we could have taken a flight from Chania for 60 euro's and saved one travel day. We all agreed the specialist should give you option for how to get there and show the difference in price and the perks for business or economy. The only other issue we had was when we went to the train station we new we were going on the bus because there was maintains on the rails but were given no instruction on where exactly we caught the bus so it was a bit stressful until we found it. So if he would have put in our itinerary that we get dropped at the train station and we had to cross the road and go down a bit then we would have know. Overall I was happy with our trip and would recommend using Kimkim.

Hotel Reviews
Philippos Hotel Athens
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ippokampos Beachfront Hotel
Naxos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nissia Beach Apartments & Suites Santorini
Santorini
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Olive Green Hotel
Heraklion
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kriti Hotel Chania
Chania, Crete
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Monastiri Guesthouse
Kalampaka - Meteora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Achilleas Hotel
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Morning Catamaran Cruise
Morning Catamaran Cruise
Naxos
Quality of Experience
Food
Guides, Drivers and Staff
Transport
All Time Classic Santorini
All Time Classic Santorini
Santorini

Wish they would have made sure we would have our last stop for drinks on the hill and bin there for sunset. They had us there an hour before.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The 7 Villages of Apokoronas Tour
The 7 Villages of Apokoronas Tour
Greece
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Meteora Half-Day Sightseeing Tour
Meteora Half-Day Sightseeing Tour
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on Oct 17, 2024
Dear Tannis, Thank you very much for your detailed overview and feedback on your trip, much appreciated. I am glad that your trip was smooth overall and that you enjoyed the tours, the people you met, and the hotels and places to eat. Regarding your mention of a flight from Chania to Santorini, there is no such flight, or at least not a flight with an airline that we work with regularly and trust for their safety and service. There is only a connecting flight through Athens, and that would... Read more

Dear Tannis,

Thank you very much for your detailed overview and feedback on your trip, much appreciated. I am glad that your trip was smooth overall and that you enjoyed the tours, the people you met, and the hotels and places to eat.

Regarding your mention of a flight from Chania to Santorini, there is no such flight, or at least not a flight with an airline that we work with regularly and trust for their safety and service. There is only a connecting flight through Athens, and that would have you be on the go for almost half a day. I am not sure where you heard about the 60 euros flight, but the high-speed ferry is the quickest way to travel from Crete to Santorini.

The business seats offered for the high-speed ferry were to make you more comfortable and avoid the airplane seats on the lower levels of the vessel which are usually crowded by people. The perks that come with the business seats are more comfort, more space for you and your luggage, and less crowds and stress. I understand that it might not have made a difference in your case, especially if the high-speed ferry was already crowded in every seating class, given the peak season.

Finally, I am sorry the instructions for the bus to the Meteora meeting point in Athens Rail Station were not as clear as possible and that you had some trouble locating the bus, but this is an unprecedented situation that happened for the first time in Greece for that kind of trip, due to work on the rails, as this day trip is usually done by train. I will make sure to take your feedback into account for future travelers.

In any case, I hope you enjoyed your trip and I wish you a happy fall season ahead, leading up to family holidays. All the best and safe travels!

Kind regards,
Chris

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Great Place to Visit to Know about Old Civilizations
Egypt | Sep 20 - Sep 28, 2024

kiran
kiran h.
Belfry, KY | Reviewed on Oct 14, 2024
We had a great experience with Kim Kim travels for our 9 day trip to Egypt and Jordan. As mentioned by Amr that we don't have to worry about anything regarding our trip, it was a true statement. Our stay and trip to each location was taken care off and we enjoyed it very well.
We were received by Mr. Mohammed (Samara) on the day of the arrival and till we left Egypt he took care of us. Hospitality was good and didn't feel that we are in a different country. The driver Mr. Mohammed took... Read more

We had a great experience with Kim Kim travels for our 9 day trip to Egypt and Jordan. As mentioned by Amr that we don't have to worry about anything regarding our trip, it was a true statement. Our stay and trip to each location was taken care off and we enjoyed it very well.
We were received by Mr. Mohammed (Samara) on the day of the arrival and till we left Egypt he took care of us. Hospitality was good and didn't feel that we are in a different country. The driver Mr. Mohammed took us to all the places in Egypt. Our tour guide in Cairo Dr. Karam Sharaf took us to the Cairo Museum and to the Pyramids and gave an excellent narration about the History of Egyptian Civilization and the process of mummification.
The Nile cruise was good and enjoyed the visit to Abu Simbel and Kom Ombo Temple. Our guide Mohamed Kamal an Egyptologist explained about the Egyptian Civilization and gave an excellent narration of the importance of all the places he took us. One could feel the depth of knowledge he had about history of all the places he took us. Great person and I will without hesitate recommend him for those who want s to know about the history of the temples in Egypt.
Samara send us off from Cairo to Amman and we had a great experience in staying at Wadi Rum and visiting Petra. Our Driver Mr. Mohamad stayed with us for our entire stay at Amman. He was a great person. Our tour guide at Petra Mr. Mahmood Alfageer took us to the Petra treasury and explained the significance of the treasury on 2 mile trial from the visitor gate. Both Egyptian and Jordan people are very hospitable.
I will strongly recommend Kim Kim travels if you are planning a trip to Egypt and Amman. Enclosed few pictures of our visit.

Local specialist: Ibrahim Elaref

A wonderful, worry free, trip to Nepal
Nepal | Sep 27 - Oct 13, 2024

Gail
Gail A.
Israel | Reviewed on Oct 14, 2024
Amanda and Raj from Himilayan Trails, who provided or coordinated guides and transfers with Amanda were outstanding! They kept us safe and changed some hikes etc due to landslides, were there for us every step of the way. I highly recommend both Kimkim and Amanda, who organised all from the heart and provided a no worries, unforgettable,trip. Read more

Amanda and Raj from Himilayan Trails, who provided or coordinated guides and transfers with Amanda were outstanding! They kept us safe and changed some hikes etc due to landslides, were there for us every step of the way. I highly recommend both Kimkim and Amanda, who organised all from the heart and provided a no worries, unforgettable,trip.

Hotel Reviews
Hotel Middle Path & Spa
Pokhara

A perfect place to be in Pokhara! We spent 4 days there with excellent service, great coffee and welcoming atmosphere. Though the rooms are a bit plain, they are clean and comfortable. The spa has the best massages we have ever had. The location is 5 minutes to the lake, and easy walk to Thamel etc. We highly recommend this hotel and it's Italian restaurant. The staff was there for every inquiry and service and the pool, though small was heated and a delight!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shivapuri Heights Cottage
Kathmandu

Nestled high above Kathmandu, with amazing views, excellent and friendly service, my husband and I enjoyed 2 days of quiet relaxation from wonderful hosts and outstanding staff. Absolutely worth every penny to be in this tranquil, rejuvenating setting. Thanks to all!

Authenticity & Character
A unique home transformed into a boutique hotel.
Location
Staff
Always attentive, super friendly and helpful.
Cleanliness & Comfort
Beautiful rooms, large bed, not a think missing!
Local specialist: Amanda Delecca
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Amanda
Amanda Delecca
Local specialist in Kathmandu and Senegal | Replied on Oct 24, 2024

Hi Gail,

Thanks for your lovely words, it was such a pleasure assisting you on this trip, especially after the world events that had the potential to make this trip very difficult for you. I'm so glad it all worked out, of course your positive attitudes and flexibility to roll with the punches (extreme weather/flight delays) no doubt contributed to your unforgettable trip. Thank you!

Until next time!
Amanda

Read all Nepal reviews

Enjoyed Lorena’s knowledge of the history and...
Chile | Sep 27 - Oct 10, 2024

Pat
Pat K.
San Jose, CA | Reviewed on Oct 14, 2024
Enjoyed Lorena’s knowledge of the history and current affairs in Chile. Driver William was a great help too. Read more

Enjoyed Lorena’s knowledge of the history and current affairs in Chile. Driver William was a great help too.

Hotel Review
Hotel de Sal Luna Salada
Uyuni

We were not informed that there would be 50+ 17 year olds staying there partying well after midnight. The hotel staff didn’t seem to be able to control the situation. Chaperones were useless and very inconsiderate. Nice hotel otherwise

Authenticity & Character
Location
Location
Close to the Uyuni Salt Flats
Staff
What problems might be in store
Cleanliness & Comfort
Ask about other groups that might be president you’re staying
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Oct 15, 2024

Thanks, Pat. I hope you got some fantastic photos from the trip. I will reach out to the hotel in Bolivia. I wasn't aware they would have a large group of young and loud students either, that's unfortunate.
Best always,
Lorena

Read all Chile reviews

Lovely trip to Southern Italy
Italy | Oct 5 - Oct 11, 2024

Louise
Louise F.
United Kingdom | Reviewed on Oct 14, 2024
Overall the trip was great. Booking through Kimkim, with Bea's advice and suggestions, made it possible for us to experience an amazing trip to Naples. The private transfers worked well. Having seen the Naples traffic, there is no way we could have driven ourselves on this holiday. Our pick up at Naples airport worked well, taking us up to Cellole for the wedding. Our return trip to Naples via the Reggia de Caserta was great. We enjoyed exploring both the palace and its gardens.
The Hotel... Read more

Overall the trip was great. Booking through Kimkim, with Bea's advice and suggestions, made it possible for us to experience an amazing trip to Naples. The private transfers worked well. Having seen the Naples traffic, there is no way we could have driven ourselves on this holiday. Our pick up at Naples airport worked well, taking us up to Cellole for the wedding. Our return trip to Naples via the Reggia de Caserta was great. We enjoyed exploring both the palace and its gardens.
The Hotel Caruso Place was lovely, and our suite was great. We had a small balcony, allowing us to watch the lively Via Toledo below. The location was really good, close to lots of shops, pizzerias and the Toledo metro. Our only challenge was getting to and from the hotel with all of our luggage (we had more than usual due to the wedding). It's a 2 minute walk from the taxi drop off to the hotel, and once you arrive you have to carry your bags up some steep stairs to the 1st floor reception. There's a side entrance with only a couple of steps that worked well for us during our stay, but you have to be checked in to use it. The staff were friendly and helpful. It's a small hotel, with a small team. They were happy to bring us coffee, a bottle of wine etc on request and spoke English.
Our food tour was a great introduction to Naples and our guide was very good. I think he was Giovianni. We were with 2 other British couples and had a great 3 hours together, experiencing fantastic food.
Our trip to Pompeii was really good. Our guide was Carmine. Having a guide for just the 2 of us worked really well. I don't hear well, so I often miss out during larger group tours. With Carmine's knowledge we were able to cut through Pompeii, avoiding the other tour groups, and could chat to him, asking questions as we went. His love of Pompeii and knowledge were clear and made the visit really good.
We then went on to Mt Vesuvius, with Umberto as a guide. Again, the private guide worked well for us. Umberto explained the different types of volcanos and then took us up to the crater at the top. Our visit took longer than expected as Umberto knew everyone who works on Vesuvius, in all of the stalls and refreshment places, and he stopped to talk to them. He took time to show us different rocks and minerals, which was fine but we were concerned for our driver, as we knew we were due back and running late. Umberto also talked a lot (not always about the volcano) and in truth we found the tour a little tiring. He was a nice guide, but lacked focus at times.
We enjoyed the visit to the olive, lemon and mozzarella farm close to Sorrento. The experience was very nice, although it was further away from Naples than we'd expected and we spent a lot of time in the car for a relatively short visit. Elsa and Benedetto were great hosts, and the food was lovely. As were the views back to Naples.
Positives: private tours were very good. The food and people, including our drivers and tour guides were friendly and welcoming. When we requested an earlier airport pick up for departure, this was easy to do and our My Trip was updated straight away.
Negatives: the description of the activities did not always deliver what we expected: the tours of Pompeii and Vesuvius were described as 'with an archeaologist and vulcanologist' but in reality they were tour guides, knowledgeable in the site we were visiting, but not actually archeaologists or vulcanologists. At the Sorrento farm we thought we would make limoncello, but the description of the tour changed in My Trip after the event to remove this and just referred to the live mozzarella-making demonstration (which we saw). Also initially we thought we had a lunch between Pompeii and Vesuvius, but that disappeared at some point.
So overall a really good experience, and we're glad we booked via Kimkim. We couldn't have done all of these experiences without you pulling together the trip. We really appreciated the prosecco and fruit on arrival at the Caruso Place hotel too! Thanks.

Hotel Review
Caruso Place Boutique & Wellness Suites
Naples

Lovely small hotel, just 10 rooms. Very Italian breakfast - cappuccino, cheeses and cold meats, local cake/torta. Not good for those who struggle with stairs, especially on arrival as you have to carry your luggage up a steep staircase to reception.

Authenticity & Character
A small team, nice decor, good facilities
Location
Very well located for lots of shops and pizzerias
Staff
Cleanliness & Comfort
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Oct 17, 2024

Hi Louise, Thank you so much for your super detailed feedback! I really appreciate your words and all the details provided, definitely really helpful for us! I'm glad to know you had a great time discovering Naples and its traffic!), and the lovely surrounding locations. It was a pleasure to work with you on this experience! :) Best regards, Bea.

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Sicily October 2024 with Kim Kim/Storywalking
Italy | Oct 3 - Oct 13, 2024

Jean
Jean S.
Scarsdale, NY | Reviewed on Oct 14, 2024

Maria/Barbara of Kim Kim/Storywalking did an outstanding job of organizing our trip to Sicily. Accommodations were lovely and extremely well located.

Local guides, drivers and events were all punctual, very interesting and knowledgeable.

Storywalking was very attentive to any minor issues and questions that arose during the trip.

In summary, I highly recommend Kim Kim/Storywalking and would absolutely work with them in the future. We worked with Kim Kim last year for a trip to Portugal and were also very pleased, hence the booking for Sicily.

Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on Oct 14, 2024

Dear Jean,
Grazie mille for your wonderful review! We're happy to hear that you enjoyed your trip to Sicily.
At Storywalking, we take pride in our meticulous planning and attention to detail, ensuring that every aspect of our travelers' journey is seamless and enriching.
We look forward to helping you create more unforgettable experiences in the future!
Best,
Maria Grazia

Read all Italy reviews

Our wonderful trip to beautiful Taiwan
Taiwan | Sep 26 - Oct 7, 2024

Y
Yehuda N.
Germany | Reviewed on Oct 14, 2024
Planing our trip to Taiwan: Ms. Shirely Fang was very efficient, fast-responsive, knowledgeable and adaptive to our wishes, request and queries, us a 75 years old couple. While touring Taiwan, the Super-Typhoon Krathon threatened the island, and changes were required to both itinerary and accomodations. Ms. Fang, together with our guide, Mr. Clint Liang, provided the required changes, such that eventually, most of the originally planned attractions were visited.
Performing the tour: Our... Read more

Planing our trip to Taiwan: Ms. Shirely Fang was very efficient, fast-responsive, knowledgeable and adaptive to our wishes, request and queries, us a 75 years old couple. While touring Taiwan, the Super-Typhoon Krathon threatened the island, and changes were required to both itinerary and accomodations. Ms. Fang, together with our guide, Mr. Clint Liang, provided the required changes, such that eventually, most of the originally planned attractions were visited.
Performing the tour: Our guide, Mr. Liang, was very much responsive, informative, and esoecially helpful with our specific physical limitations.
The bottom line: our trip to the beautiful island of Taiwan was an exciting experience, thanks to Shirely and Clint.

Activity Review
Highlights in Sun Moon Lake
Highlights in Sun Moon Lake
Taiwan
Local specialist: Shirley Fang
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Shirley
Shirley Fang
Local specialist in Taipei | Replied on Oct 15, 2024
Hi Yehuda, We are delighted to hear that your trip to Taiwan was such a positive and exciting experience despite the challenges posed by the Super-Typhoon Krathon. Thank you for being flexible with all the changes caused by the typhoon. Throughout our discussions, I could sense that you’ve done a lot of research about the places that you are interested in Taiwan, which is very helpful for us to make arrangements for you. We’re also pleased to hear that Clint provided helpful support during... Read more

Hi Yehuda,

We are delighted to hear that your trip to Taiwan was such a positive and exciting experience despite the challenges posed by the Super-Typhoon Krathon. Thank you for being flexible with all the changes caused by the typhoon.

Throughout our discussions, I could sense that you’ve done a lot of research about the places that you are interested in Taiwan, which is very helpful for us to make arrangements for you. We’re also pleased to hear that Clint provided helpful support during the tour and ensured that your physical limitations were well taken care of, while keeping the tour informative and enjoyable.

Your satisfaction means a lot to us, and we are grateful that you trusted us to create such a memorable experience for you in Taiwan. Thank you!

Best regards,
Shirley

Read all Taiwan reviews

Highlights of Turkey
Turkey | Sep 20 - Sep 30, 2024

Natalia
Natalia J.
Flagami, FL | Reviewed on Oct 14, 2024
I decided to use Kimkim in searching for itineraries to visit Turkey, after our plan for Greece was completed. From the very start, Berat scheduled every single aspect of our journey with care and detail, starting with Istambul, then Capadocia, Sirince, Pamukkale and finally Izmir. The itinerary was perfect, highlighting the very best that great country has to offer, amazing hotels, transfers and activities of the most gorgeous places on earth. Thank you Berat and your team of guides: Volkan,... Read more

I decided to use Kimkim in searching for itineraries to visit Turkey, after our plan for Greece was completed. From the very start, Berat scheduled every single aspect of our journey with care and detail, starting with Istambul, then Capadocia, Sirince, Pamukkale and finally Izmir. The itinerary was perfect, highlighting the very best that great country has to offer, amazing hotels, transfers and activities of the most gorgeous places on earth. Thank you Berat and your team of guides: Volkan, Harun and Fatma, so knowledgeable and kind sharing the best information and companionship throughout all our travels. We also had the fortune to meet Berat personally when passing through Capadocia, that was so incredible! Talking to her personally and sharing our experiences with her was so nice. This whole trip was an unforgettable experience, that otherwise would not have been possible, so for sure we will plan any other journey with Kimkim in the future!! Thanks to all! We loved Turkiye🇹🇷 ♥️ and we hope we come back and visit some more of this gorgeous country!

Hotel Reviews
Kordon Hotel Çankaya
Çankaya, Konak, Izmir

Well located, nice and clean rooms

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Doğa Thermal Hotel & Spa
Denizli

This hotel was great, specially for its thermal waters; the food is also very good!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nisanyan Houses
Selçuk

There are not enough words to say how amazing is this place, the views, the room, the food and staff are absolutely wonderful!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kale Konak Hotel

This is an absolutely beautiful cave hotel right in front of the Uchisar Castle, staff is so friendly and the hotel outside areas are beautiful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Armada Hotel
Istanbul

Very nice traditional hotel in The old city near the best attractions -Hagia Sohia, Blue Mosqud and Topkaki Palace. Breakfast was absolutely delicious

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Strolling around Old City Walls, Fener + Balat
Strolling around Old City Walls, Fener + Balat
İstanbul

During our (4) days in Istanbul, we were lucky to have Volkan as our guide, he gave us all historic background of every attraction in the city, while enjoying his company and conversations throughout our journeys. It was a pleasure spending all these days in his company, and made our experience unforgettable!!!,

Quality of Experience
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Guides, Drivers and Staff
Transport
Public Boat Tour on the Bosphorus
Public Boat Tour on the Bosphorus
İstanbul

This Bosphorus boat trip was beautiful watching the Palaces over the waterfront. The Asian coast of Istanbul is vibrant.

Quality of Experience
Guides, Drivers and Staff
H
Transport
Explore the historical + modern hub: Galata, Karaköy and Beyond
Explore the historical + modern hub: Galata, Karaköy and Beyond
İstanbul

During our (4) days in Istanbul, we were lucky to have Volkan as our guide, he gave us all historic background of every attraction in the city, while enjoying his company and conversations throughout our journeys. It was a pleasure spending all these days in his company, and made our experience unforgettable!!!,

Quality of Experience
Guides, Drivers and Staff
Transport
Discover Byzantine + Ottoman Istanbul
Discover Byzantine + Ottoman Istanbul
İstanbul

During our (4) days in Istanbul, we were lucky to have Volkan as our guide, he gave us all historic background of every attraction in the city, while enjoying his company and conversations throughout our journeys. It was a pleasure spending all these days in his company, and made our experience unforgettable!!!,

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Berat Ornek
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Berat
Berat Ornek
Local specialist in Turkey | Replied on Oct 16, 2024

Querida Natalia,

It was a joy meeting you in person and organizing your tour in Turkey! Thanks so much for your kind words and putting in the time to write this review.
Looking forward to hosting you soon again in our country.

Kind regards,
Berat

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My dream vacation in Greece
Greece | Sep 30 - Oct 7, 2024

Natalia
Natalia J.
Flagami, FL | Reviewed on Oct 14, 2024
I was really lucky to have found Kimkim, randomly searching for itineraries to visit Greece. I was finding it very hard to plan the perfect itinerary with so many options to choose from. So when I first contacted them, Effie was very helpful in sorting out our best options for our trip. Our 8 day visit started in Athens, then the Islands of Paros, Santorini and Mykonos. All transfers and activities were carefully planned and coordinated, making our trip so enjoyable. The hotels selected were... Read more

I was really lucky to have found Kimkim, randomly searching for itineraries to visit Greece. I was finding it very hard to plan the perfect itinerary with so many options to choose from. So when I first contacted them, Effie was very helpful in sorting out our best options for our trip. Our 8 day visit started in Athens, then the Islands of Paros, Santorini and Mykonos. All transfers and activities were carefully planned and coordinated, making our trip so enjoyable. The hotels selected were spectacular!!! The daily communications with the team via Whatsapp was so helpful. The last day back in Athens, Effie wanted to meet with us and it was the perfect ending to our beautiful time in Greece! Thank you also for our welcome gift!!! Hope to see you again, Effie! We loved Greece 🇬🇷♥️ and want to return some day!

Hotel Reviews
The George Hotel
Mykonos

Excellent hotel and staff, gorgeous views

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Above Blue Suites
Santorini

Gorgeous hotel with caldera view, very friendly and helpful staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adonis Hotel & Apartments
Naoussa

Gorgeous hotel in Naoussa, Ana, from the very first moment was so cine and helpful!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Athenian Foss
Athens

Perfectly located in the heart of Athens

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Santorini Caldera Small-group Sunset Cruise with BBQ on board and Open Bar
Santorini Caldera Small-group Sunset Cruise with BBQ on board and Open Bar
Santorini

This experience was by far the highlight of Greece, what an incredible trip around the Island, with the most amazing staff! Views, food and bathing in the ocean were fantastic and unforgettable!!! Thanks to all!!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Athens City & Acropolis Small-group Guided Tour
Athens City & Acropolis Small-group Guided Tour
Athens
Quality of Experience
Guides, Drivers and Staff
U
Transport
Local specialist: Effie Parasyrakis
Photo taken by Natalia J
Photo taken by Natalia J
Photo taken by Natalia J
Photo taken by Natalia J
Photo taken by Natalia J
Photo taken by Natalia J
Photo taken by Natalia J
Photo taken by Natalia J
Photo taken by Natalia J
Photo taken by Natalia J
Photo taken by Natalia J
Photo taken by Natalia J
Photo taken by Natalia J
Photo taken by Natalia J
Photo taken by Natalia J
Photo taken by Natalia J
Photo taken by Natalia J
Photo taken by Natalia J
Photo taken by Natalia J
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Effie
Effie Parasyrakis
Local specialist in Athens | Replied on Dec 14, 2025
Hi Natalia,
Thank you so much for your beautiful review! I’m so happy you found us when planning felt overwhelming, and that we could create an itinerary that brought your dream Greece trip to life—Athens, Paros, Santorini, and Mykonos is such a wonderful mix.
It means a lot to hear the transfers, activities, and daily WhatsApp support made everything feel easy, and that you loved the hotels (and that sunset caldera cruise—such a magical highlight!). I also loved meeting you on your last day... Read more

Hi Natalia,
Thank you so much for your beautiful review! I’m so happy you found us when planning felt overwhelming, and that we could create an itinerary that brought your dream Greece trip to life—Athens, Paros, Santorini, and Mykonos is such a wonderful mix.
It means a lot to hear the transfers, activities, and daily WhatsApp support made everything feel easy, and that you loved the hotels (and that sunset caldera cruise—such a magical highlight!). I also loved meeting you on your last day in Athens—it was the perfect way to end your trip for me too.
Thank you again for your kind words, and I truly hope to welcome you back to Greece someday for another unforgettable adventure! 🇬🇷💙
Warm regards,
Effie

Read all Greece reviews

South Africa family of 4
South Africa | Sep 26 - Oct 12, 2024

R
Renee H.
Australia | Reviewed on Oct 14, 2024
Salty Travel did a fantastic job of making an itinerary for our family of 4. Lots of great suggestions of activities and we had fabulous accommodation too. We would happily organise another trip with them. Read more

Salty Travel did a fantastic job of making an itinerary for our family of 4. Lots of great suggestions of activities and we had fabulous accommodation too. We would happily organise another trip with them.

Hotel Reviews
Garden Route Hotel

The moment we checked in we contacted our travel agent to see if we could bring forward our reservation at our next stop. It did not feel welcoming and certainly wasn't a place to stay as a family with kids. It smelt of cigarette smoke- even where it was a non smoking part of the hotel and felt old and musty. The linen was clean but the room felt musty and a bit damp. There was mouldy carpet where rain had come in the glass doors onto the lawn and pool area. The staff didn't look happy either.

Authenticity & Character
Location
Seperate it totally from the casino.
Staff
Cleanliness & Comfort
Replace the carpet everywhere it stinks of cigarette smoke every in the non smoking areas. Replace the mouldy curtains, fix the water leaks in the glass sliding door. Throw out or replace the luggage rack that was broken.
Kapama River Lodge
Hoedspruit

Incredible Safari lodge. We loved every minute and felt completely spoilt. The food was incredible- fed 7 times a day! The rooms really comfy and had everything we needed for our family of 4. The pools and gym were great. The staff were amazing, they were all so lovely, friendly and went out of their way to be helpful. The wildlife were out of this world! We had such incredible sightings even family from South Africa were stunned at what we saw in our 6 days. Most people stay 2-3 night, we stayed 5. I would totally recommend staying as long as you possibly can.

Authenticity & Character
I love the African architecture internal and external. It's such a lovely indoor outdoor experience.
Location
We were picked up from the airport in the open 4WD's and the animal sightings started the moment we were in the gates of Kapama less than 5 minutes from the airport. They were the best airport transfers ever.
Staff
So lovely, helpful, and went above and beyond their usual duties when my daughter scarf fly out of the vehicle on our way to the airport they courier it down to meet us at our last hotel in Johannesburg before we flew out of SA. They did it without hesitation. The guides and trackers are so knowledgeable and no question was too silly to ask. We learnt so much and experienced so much more that we would have driving around by our selves in other parks. The housekeeping staff were lovely fixing our rooms several times a day. You are given your own waitstaff that meet you at every meal time and that was very special. Every time we had a genuinely happy smile greeting us and getting to know the quirks of our family. One our last night they surprised us with a private dinning room decorated for us with our family name spelt out in leaves from one of the local plants with beautiful decorations all over the table. It was so special.
Cleanliness & Comfort
Everything was immaculate and comfy. We had the best sleeps.
Local specialist: Lucy Berndt
Lucy
Lucy Berndt
Local specialist in Cape Town | Replied on Oct 28, 2024
Hi Renee
Thank you so much for your thoughtful and detailed feedback! We're thrilled to hear that you enjoyed the itinerary we crafted for your family and that Kapama River Lodge exceeded your expectations. It sounds like the team went above and beyond to make your stay unforgettable, from the warm staff hospitality to the incredible safari experiences. Your recommendations on staying longer and your wonderful descriptions make us so proud of the partnership we have with Kapama! We’re sorry... Read more

Hi Renee
Thank you so much for your thoughtful and detailed feedback! We're thrilled to hear that you enjoyed the itinerary we crafted for your family and that Kapama River Lodge exceeded your expectations. It sounds like the team went above and beyond to make your stay unforgettable, from the warm staff hospitality to the incredible safari experiences. Your recommendations on staying longer and your wonderful descriptions make us so proud of the partnership we have with Kapama!

We’re sorry to hear that your stay at the Garden Route Hotel didn’t meet the high standard we aim to provide. We’ll be sure to pass along your feedback regarding cleanliness and comfort to the hotel management to help them improve. Thank you for sharing your insights—they help us ensure every aspect of your journey is exceptional. We would be delighted to plan another adventure for you and your family whenever you’re ready!

Warm regards,
The SALTY Travel Team

Read all South Africa reviews

McClure tour of Athens and the Greek Islands
Greece | Sep 24 - Oct 3, 2024

Jeffrey
Jeffrey M.
Seattle, WA | Reviewed on Oct 14, 2024
We were very impressed with all of the tour guides on our trip. We had tour guides in Athens at the Acropolis, in Chania (on Crete) for a food tour (Maria), one while hiking the Imbros Gorge (Nikos), another at the Knossos Palace (Carin), and another for a half day trip around Paros (Nicole). All were very knowledgeable and added a lot to our understanding about Greek culture. They were really delightful to spend time with. We also appreciated their professionalism . They all seemed to... Read more

We were very impressed with all of the tour guides on our trip. We had tour guides in Athens at the Acropolis, in Chania (on Crete) for a food tour (Maria), one while hiking the Imbros Gorge (Nikos), another at the Knossos Palace (Carin), and another for a half day trip around Paros (Nicole). All were very knowledgeable and added a lot to our understanding about Greek culture. They were really delightful to spend time with. We also appreciated their professionalism . They all seemed to be very interested in giving us a better understanding of Greece.

We were also very impressed with the transportation on our trip. All of the drivers were there on time and transported us to our next destination in comfort.

Hotel Reviews
Mr & Mrs White Paros
Paros

This is a very unique property with a good design theme. It felt like an oasis at the end of our three week trip. The grounds were well landscaped and the pools were very inviting.

Authenticity & Character
The hotel design is a good example of modern greek architecture. It is very well maintained.
Location
It was about a 1 km walk to town on a very busy road with no sidewalks. We didn’t mind having to walk into town, but the road was a bit of a nuisance
Staff
Very attentive and friendly staff
Cleanliness & Comfort
Everything was immpeccable
Elia Bettolo Hotel
Chania

The room was very comfortable. The location was very central which made for a fun stay.

Authenticity & Character
The front desk/ lobby is very small. It does not make for a very inviting entry.
Location
It is close to everything in Chania
Staff
For the most part staff was friendly and engaging
Cleanliness & Comfort
Bed was very comfortable
Sweet Home Hotel
Athens

It was an adequate facility with a good location and breakfast. Staff was helpful and friendly. We were hoping for a more unique hotel for our first few nights in Greece, however.

Authenticity & Character
There was nothing special about the facility
Location
The property seemed a little run down
Staff
Very Freindly
Cleanliness & Comfort
Activity Reviews
The private tour of Knossos Minoan palace
The private tour of Knossos Minoan palace
Greece

Carin was an excellent tour guide. She was lot’s of funk and very knowledgeable

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Paros Highlights tour
Half Day Paros Highlights tour
Paros

Nicole was a great guide. Once again, she was a fun person to spend time with and she was a wealth of knowledge. The insights she gave about the history of Paros (and Greek mythology in general) were really fascinating.

Quality of Experience
Guides, Drivers and Staff
Transport
An ultimate food experience in the villages around Chania
An ultimate food experience in the villages around Chania
Chania

Nikos was a very courteous and helpful guide. It was fun to spend time with him and the hike through the gorge was very memorable.

Quality of Experience
Guides, Drivers and Staff
Transport
Acropolis & Acropolis Museum Guided Tour
Acropolis & Acropolis Museum Guided Tour
Athens

Our tour guide (I wish I could remember her name) was extremely knowledgeable and a very delightful person to spend time with. She held an advanced degree in Greek history which gave her good credentials to conduct the tour.

Quality of Experience
See above
Guides, Drivers and Staff
See above
Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on Oct 14, 2024
Dear Jeff, Thank you very much for taking the time to provide detailed reviews of the hotels, guides, tours and transports provided during your Greek adventure. It was a pleasure planning this wonderful trip for you & your wife. I am glad that everything went smoothly and that you enjoyed your trip, getting a better understanding of Greece and its rich history. Should you wish to return to Greece for new explorations, or even visit Italy, I am here for you. I wish you both a wonderful fall... Read more

Dear Jeff,

Thank you very much for taking the time to provide detailed reviews of the hotels, guides, tours and transports provided during your Greek adventure. It was a pleasure planning this wonderful trip for you & your wife. I am glad that everything went smoothly and that you enjoyed your trip, getting a better understanding of Greece and its rich history.

Should you wish to return to Greece for new explorations, or even visit Italy, I am here for you. I wish you both a wonderful fall season ahead, gradually leading to holidays and precious family time.

All the best and safe travels!

Kind regards,
Chris

Read all Greece reviews

Rapa Nui and the Atacama Desert area
Chile | Sep 17 - Oct 3, 2024

B
Bronwen B.
Canada | Reviewed on Oct 14, 2024
Rapa Nui was everything and more than expected. Guides were good and gave good information. Numbers in the groups were not too large.
Atacama Desert trips were generally good. Some of the guides were better than others. Phillipe on the Geyser trip was exceptional.
I thought the flamingo portion of the trip to Red Rocks should be put in with the trip to the salt flats and swimming day as it makes the day very long and does not add to the Red Rock portion.
The Valley of the Moon tour... Read more

Rapa Nui was everything and more than expected. Guides were good and gave good information. Numbers in the groups were not too large.
Atacama Desert trips were generally good. Some of the guides were better than others. Phillipe on the Geyser trip was exceptional.
I thought the flamingo portion of the trip to Red Rocks should be put in with the trip to the salt flats and swimming day as it makes the day very long and does not add to the Red Rock portion.
The Valley of the Moon tour was excellent as it gave a totally different perspective to the concept of desert.
I cannot thank the Kim Kim travel staff who helped change the itinerary after my husband got ill - combination of cold and high elevation. They were there for me to help get him to a lower elevation which is what we needed to do.
The only negative was the hotel in Santiago - it met the needs of sleeping but it was really very basic.

Hotel Reviews
Hotel La Casa de Don Tomás
San Pedro de Atacama

This hotel had a very relaxed feeling despite people coming an going at all hours. Room was good size and the bathroom was spacious enough for two people. Location was relatively good - 10 minutes to town centre. It was clean and well maintained. Staff were really helpful.

Authenticity & Character
Buildings were made of - I think - local materials and looked like they should be there.
Location
only 10 minutes walk from the centre of town.
Staff
Very friendly staff. The kitchen group especially were most helpful and kept the buffet section for breakfast, clean and well stocked.
Cleanliness & Comfort
Bed was very comfortable, bathroom was always left sparkling after the cleaning people had been.
Hotel Gomero
Hanga Roa

This place was really great. Room good, staff helpful, breakfast excellent, good location to walk into town, pickups for tours was easy. I would recommend this to anyone.

Authenticity & Character
Staff helpfulness, location,
Location
Easy walk in to town.
Staff
Full of ideas of what to do, helpful with respect to tours - pickup times etc,
Cleanliness & Comfort
Floors were clean, bathroom was kept super clean every day.
Hotel Diego de Velazquez
Santiago

The hotel was not great - basic but not close to anything and walking around was difficult. I think it would have been better to have been able to stay closer to the downtown core if possible.

Authenticity & Character
Location
We needed a map or more information to figure out what was close by. We did walk around but we really need some guidance about getting to the downtown core. None was forthcoming. Same for questions of where to eat - no recommendations were given.
Staff
We had a language barrier - our Spanish is rudimentary at best.
Cleanliness & Comfort
The first room was tiny and noisy. Second stay at the hotel room was better.
Activity Reviews
Full Day Trip- Red Rocks, Lagunas Altiplánicas & Atacama Salt Flats
Full Day Trip- Red Rocks, Lagunas Altiplánicas & Atacama Salt Flats
San Pedro de Atacama

This is a long day to start with so moving the viewing of the flamingos to the the Laguna Cejar day would have made this less strenuous. There is a lot of driving involved so one way to shorten it would be to change the flamingo viewing.

Quality of Experience
The lakes, the volcanoes, the country travelled, the animlas.
Guides, Drivers and Staff
The driver threw that bus around corners at great speed. If you had car issues it might have been a problem. The guide said ask any questions and he would answer them but he was up front and not listening and one could not jump up and ask questions due the way the bus was being driven. In addition, he spent more time on his phone than paying attention to his clients. You had to wait until the bus stopped to engage with him. I saw Rhias but could not get his attention and he kept saying we will see more. I did see more but no one else did because you could not get his attention. Lunch at 4pm is not lunch time.
Transport
Driver of the bus was acting like he was on a rally drive!
Afternoon Visit to "Valle de La luna "
Afternoon Visit to "Valle de La luna "
Chile

The scenery was out of this world. The concept of salt mining took on a whole new meaning - I am not sure how they did it. The guide took us up a the long way first - great idea as it was not so steep.

Quality of Experience
Guide was pretty good . Vistas were spectacular
Guides, Drivers and Staff
There was no problem asking questions and getting answers.
Transport
Visit the Tatio Geysers - Morning tour
Visit the Tatio Geysers - Morning tour
San Pedro de Atacama

Despite the early start this was worth it. The guide was awesome. I think perhaps the best one we had the whole trip.

Quality of Experience
Totally different from what we expected
Food
Guides, Drivers and Staff
Guide was superb
Transport
Laguna Cejar, Ojos del Salar y Laguna Tebiquinche
Laguna Cejar, Ojos del Salar y Laguna Tebiquinche
Chile

I love birds so that part was great. Swimming in the salt sea - well floating - was very tightly controlled. Not an issue with the guide but definitely with the Parks lady.

Quality of Experience
Guides, Drivers and Staff
Transport
Astronomical Tour - Atacama Desert
Astronomical Tour - Atacama Desert
San Pedro de Atacama

I thought this was good. It was very basic and so anyone who knew anything about stars and the Milky Way might have found this boring.

Quality of Experience
Guides, Drivers and Staff
Transport
Good Bye Easter Island - Transfer to the Airport for your flight to Santiago.
Good Bye Easter Island - Transfer to the Airport for your flight to Santiago.
Chile

We got picked up at the time and dropped off.

Snorkeling Tour in Easter Island
Snorkeling Tour in Easter Island
Easter Island

If you have snorkeled anywhere in the South Pacific or in the Galapagos this is really a waste of time. There are few fish - I maybe saw a total of 100 - and the variety is poor. I did it to say I had snorkeled at Easter Island but it was not very good. I was the only one in the group so had the leader to myself.

Quality of Experience
There are not a lot of fish so improving it would be difficult. The time out on the water was not very long. If we had been able to go to Bird Island the experience might have been better.
Guides, Drivers and Staff
Transport
Boat had a problem going out.
Half Day Tour Orongo Volcano
Half Day Tour Orongo Volcano
Easter Island

Guide was excellent and knew his history

Quality of Experience
Guides knowledge
Guides, Drivers and Staff
Transport
Rano Raraku Volcano & Anakena White Sand Beach
Rano Raraku Volcano & Anakena White Sand Beach
Easter Island

All the Moai sites were interesting. Anakena was a bit disappointing because of all the people. Moai were good.

Quality of Experience
Having time to walk around and not be rushed in viewing the site
Food
Glad we ordered ahead of time.
Guides, Drivers and Staff
Transport
Half Day Visit Ahu Akivi
Half Day Visit Ahu Akivi
Easter Island

Guide was a fill in but was very good. Very opinionated but he got his message across.

Quality of Experience
Knowledge of guide.
Guides, Drivers and Staff
Transport
Transfer to the Airport for your Flight to Easter Island
Transfer to the Airport for your Flight to Easter Island
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tamer B. Obeid
Tamer B.
Tamer B. Obeid
Local specialist in Quito & Santiago | Replied on Oct 14, 2024
Dear Brownen,
Thank you so much for your valuable feedback. Your review means a lot to us, myself, Riwal, and the Kimkim team, since it allows us to improve our services and draw the attention of our providers to the areas where they can do better. I am grateful for all the positive points you mentioned and rest assured that we will convey that to our guides, especially Phillipe. We would've loved for you and Peter to enjoy the Bolivia part of your trip, but hopefully soon we can plan further... Read more

Dear Brownen,
Thank you so much for your valuable feedback. Your review means a lot to us, myself, Riwal, and the Kimkim team, since it allows us to improve our services and draw the attention of our providers to the areas where they can do better. I am grateful for all the positive points you mentioned and rest assured that we will convey that to our guides, especially Phillipe. We would've loved for you and Peter to enjoy the Bolivia part of your trip, but hopefully soon we can plan further memorable adventures for you in the region.
We hope to meet you again in the region while you enjoy more fabulous trips for you.
Best,
Tamer

Read all Chile reviews

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