Kimkim Trip Reviews

4.8
Based on 20,009 ratings
Read 20,009 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Trip to Sicily - Spring 2022
Italy | Mar 20 - Apr 2, 2022

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Sarah W.
Jackson, WY | Reviewed on Apr 08, 2022
My mom and I had an amazing time in Sicily! Our trip planner, Andrea, was outstanding. We were definitely in good hands. He was there every step of the way in case we had any troubles or questions at all. Every one of his hotel, restaurant, etc. suggestions were superb. We would have had a lot less enjoyable trip without him. Andrea arranged the most phenomenal guides on this trip. Lilly showed us around Catania, Taormina, and Ortigia. She's so knowledgeable and incredibly friendly. Also... Read more

My mom and I had an amazing time in Sicily! Our trip planner, Andrea, was outstanding. We were definitely in good hands. He was there every step of the way in case we had any troubles or questions at all. Every one of his hotel, restaurant, etc. suggestions were superb. We would have had a lot less enjoyable trip without him.

Andrea arranged the most phenomenal guides on this trip. Lilly showed us around Catania, Taormina, and Ortigia. She's so knowledgeable and incredibly friendly. Also Alessandro was our guide in Siracusa, Noto, and Ragusa. He knows his history! It was like having a college professor taking you around Sicily. We learned so much from him. Lorenzo led us through The Valley of the Temples. His presentation was so inspiring. Maria did a great job as well in Selinunte. She's got so much knowledge as well. I was honestly so impressed by how knowledgeable all of our guides were as well as how incredibly kind and hospitable. I would highly recommend them to anyone who wishes to learn more about the culture and history of Sicily.

Overall this was an outstanding trip that we will never forget.

Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Apr 08, 2022

Thank you very much Sarah for your comment and review. I do love my job and I do try the experiences I offer: reading your words it was like enjoying them for a second time.

It is very important to me that our travelers appreciate the passion and the care we all put in creating special Italian travel experiences.

Hiking in Delphi and Meteora
Greece | Apr 5 - Apr 7, 2022

Meg
Meg B.
Peachtree City, GA | Reviewed on Apr 08, 2022
We had a wonderful trip. We had contacted Kim Kim to plan a hiking trip to Delphi and Meteora. They were so accommodating and went out of their way to plan the trip the way we wanted and not make it the cookie cutter tourist trip. Delphi and Meteora were breath taking and we could relax knowing we were in good hands. Thank you for a wonderful trip. Read more

We had a wonderful trip. We had contacted Kim Kim to plan a hiking trip to Delphi and Meteora. They were so accommodating and went out of their way to plan the trip the way we wanted and not make it the cookie cutter tourist trip. Delphi and Meteora were breath taking and we could relax knowing we were in good hands. Thank you for a wonderful trip.

Hotel Review
Dellas Boutique Hotel
Meteora, Kalambaka

The hotel staff was very friendly and the breakfast bar was perfect before a long hike.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Divine Delphi & Breathtaking Meteora in Two Days (DAY 2) - Return to Athens
Divine Delphi & Breathtaking Meteora in Two Days (DAY 2) - Return to Athens
Greece

We love to experience hiking in whatever country we are in because you really get to see the beauty of each place. Our hiking guide was friendly, entertaining, and gave us an amazing hike to see several Monastaries and the monks cells( caves) . You cannot really appreciate the seclusion of these beautiful Monastaries from a modern road. Seeing them from the valet was breathtaking.

Quality of Experience
Guides, Drivers and Staff
The staff was so friendly. They were kind enough to get us snacks and a picnic lunch for our hike. At the end we were met at our hotel with souvenirs of Greece. It was very thoughtful. Thank you for your hospitality.
Transport
Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Las Vegas, NV, USA | Replied on Apr 10, 2022

Dear Meg,

Thank you so much for your kind words and for trusting us with your 2-days leg of your trip to Greece to Delphi & Meteora. It's always such a pleasure to know that our travelers had a great time, and I'm glad that my efforts helped in providing a truly immersive experience, exactly the way you wanted it.
Hoping that we will get the chance to welcome you to Greece again, I will be more than happy to arrange your whole trip next time.

Wishing you & your family all the best!

Kind regards,
Chris

Great trip!
Jordan | Mar 22 - Mar 27, 2022

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Derika S.
Harrisburg, PA | Reviewed on Apr 08, 2022
We had an amazing time in Jordan! Oriana was incredibly helpful during the planning stages and created a seamless plan for us. She was always prompt with replies to my many questions. Mohamed was a fantastic driver and host for us and we enjoyed every minute with him in the car. He was always perfectly on time to pick us up so we had no delays. We loved going to Petra, staying in Wadi Rum, and swimming in the Dead Sea. We will definitely use KimKim again when planning future trips! Read more

We had an amazing time in Jordan! Oriana was incredibly helpful during the planning stages and created a seamless plan for us. She was always prompt with replies to my many questions. Mohamed was a fantastic driver and host for us and we enjoyed every minute with him in the car. He was always perfectly on time to pick us up so we had no delays. We loved going to Petra, staying in Wadi Rum, and swimming in the Dead Sea. We will definitely use KimKim again when planning future trips!

Hotel Review
Wadi Rum UFO Luxotel - Campsite
Wadi Rum, Petra

We loved staying at the UFO Luxotel - even though we were there during a cold spell we enjoyed our stay very much. It was so fun staying out in the desert and looking at the night sky. The food was yummy and the staff was friendly and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Petra by night
Petra by night
Petra

We had read about this experience on Trip Advisor being a disappointment but we did not feel this way at all. We ended up leaving toward the later side and were able to have a fairly quite walk through the Siq with little other tourists. We enjoyed seeing Petra with the candles and listening to the music.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Oriana Vitale
O
Oriana Vitale
Local specialist in Jordan | Replied on Apr 10, 2022

It was great having you in Jordan Derika!

Thank you!

Oriana.

A Stellar First Visit to Spain
Spain | Mar 26 - Apr 2, 2022

Lynn
Lynn K.
St. Petersburg, FL | Reviewed on Apr 08, 2022
This was our first experience planning travel with kimkim and we will definitely use you again. The trip was really flawless due in large part to Marina and the kimkim team listening to what we thought we wanted to do and acting on, and enhancing, our ideas. Our local guides in Madrid (Geza, fun, enthusiastic, knowledgeable), Cordoba (Olivia, extremely knowledgeable, loved her visual aides), and Sevilla (Raul’s love of the city and the Alcazar really came through), were OUTSTANDING. Each... Read more

This was our first experience planning travel with kimkim and we will definitely use you again. The trip was really flawless due in large part to Marina and the kimkim team listening to what we thought we wanted to do and acting on, and enhancing, our ideas. Our local guides in Madrid (Geza, fun, enthusiastic, knowledgeable), Cordoba (Olivia, extremely knowledgeable, loved her visual aides), and Sevilla (Raul’s love of the city and the Alcazar really came through), were OUTSTANDING. Each hotel was more charming than the last and I am ready to move in permanently to the H10 Casa de La Plata in Sevilla. Gorgeous lobby, great room, A+ staff. The hotel staff in Madrid were also top-notch. We found the tour and olive oil tasting at Hacienda Guzman to be another highlight: our guide there, again, knowledgeable and engaging. But the overarching positive was Marina and her hands-on attention to every detail. She anticipated everything we needed and was readily available via messaging, even phone, on the occasions we needed anything while we were there. Marina helped us have the perfect introduction to Spain. We are grateful to have had her guidance throughout the trip.

Hotel Review
H10 Casa de la Plata
Sevilla

Location, lobby, room, bathroom, breakfast, staff members, were all exceptional. You really cannot improve on the location: walkable to so much shopping, dining, sites.

Tips for future travelers

Be aware that it is not accessible by car. Your taxi/Uber driver will need to drop you about a block or so away and you will walk through the narrow streets to the hotel.

Authenticity & Character
Beautiful decor, elegant and updated.
Location
Staff
Very friendly, professional, accommodating, spoke excellent English.
Cleanliness & Comfort
Perfectly clean.
Activity Review
Spain's Liquid Gold: Visit an Andalusian Olive Oil Estate
Spain's Liquid Gold: Visit an Andalusian Olive Oil Estate
Spain

Our private tour guide was engaging and knowledgeable. The tour and tasting were both so enjoyable.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Apr 08, 2022

Hi Lynn! Thank you SO much for writing such a detailed review and for your kind words! It has been a true pleasure helping you plan your trip to Spain and I am so glad you had such a fantastic trip. The olive oil experience is one of my favorites visits in Spain and I am glad you enjoyed it too. I will share your review with our team in Spain ;) It's been wonderful working with you to plan this trip to Spain and I look forward to helping you plan another adventure in the future! :). Warm regards, Marina.

Costa Rica trip was GREAT!
Costa Rica | Mar 12 - Mar 21, 2022

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Michael H.
Live Oak, TX | Reviewed on Apr 07, 2022
This was one of our favorite family vacations ever. Diego was a HUGE help in planning it and making sure everything was exactly as I dreamed. We were able to hit all the highlights we wanted to and the hotels were nothing short of spectacular. Everyone in my family had a different group of favorite activities from the trip! The zip lines and hanging bridges were a universal top-3, but we also loved all of the other excursions Diego helped plan for us. In 8 full days of vacation we... Read more

This was one of our favorite family vacations ever. Diego was a HUGE help in planning it and making sure everything was exactly as I dreamed.

We were able to hit all the highlights we wanted to and the hotels were nothing short of spectacular. Everyone in my family had a different group of favorite activities from the trip! The zip lines and hanging bridges were a universal top-3, but we also loved all of the other excursions Diego helped plan for us. In 8 full days of vacation we managed to tour the Rio Celeste (my favorite), hike around the Arenal Volcano eruption site, float down the Arenal River, relax in some hot springs, take a horseback ride over the cloud forest mountains of Monteverde, hike through Monteverde, visit a sugar cane/cocoa/coffee plantation, go on a night hike, do zip-lining and walk the hanging bridges, and hang out at the beach finishing off with a sunset cruise on Tamarindo Bay. There wasn't a day we didn't enjoy ourselves. I just wish I had more days available where we could just relax and enjoy the beautiful country.

Everything was extremely well organized as well. The car rental went smoothly and every tour picked us up as scheduled with absolutely no stress on our parts. It was so nice to have a trip where I wasn't worried I had missed something or gone to the wrong location. Most tours were either just my family or my family a few other people - you never felt like you were part of a huge group and unable to hear the guide.

In fact, literally the only concern we had the whole time was when we landed in Costa Rica and tried to find our car rental. The directions said to find an agent from the car rental company at the airport, but there were 4 companies directly in the terminal so we assumed it was supposed to be one of those. When we asked one of the airport workers, they told us our company was a few kilometers away and we would have to rent a taxi which obviously concerned us. However, once we made our way out of the terminal the company's agent was right there and got us taken care of. May just want to change the directions to go out of the terminal and find your agent there.

Thank you for a wonderful trip!

Hotel Reviews
The Springs Resort & Spa at Arenal
La Fortuna

Definitely a must-visit hotel. Extremely high-quality service. Many of the staff would call us by name despite us only being there 3 days. The hot springs were terrific - definitely try the ones down in Club Rio. They are surrounded by the rainforest and much more natural than the ones by the hotel. Our kids loved Club Rio, especially the rock climbing. We also all loved the entertainment room - our teenagers would happily go here to play some PS5 or other games while my wife and I could get some peace and quiet ourselves. You could spend a week here easily and not do everything they have available.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Koora Hotel
Monteverde

Koora was a quiet, beautiful hotel to relax and enjoy the cloud forest in. Our bungalow was surrounded by the cloud forest and we enjoyed the privacy and having nature all around us. While it doesn't offer as many amenities as other hotels, we enjoyed the quieter tempo and more personal atmosphere. Every one of the staff knew us by name and would check on us to see how they could best help us. We'd have our table for breakfast and dinner ready every day and, if we had any questions, they would quickly respond to a message through WhatsApp. Would love to return again and just spend days relaxing and enjoying their nature trails and atmosphere.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rio Celeste Hideaway Resort
Bijagua

Absolutely beautiful hotel and great service. The room had a balcony opening right into the rain forest and a private outdoor shower in the back (along with a normal indoors one) where you could just listen to nature around you. Our kids loved eating here - they had fruit stands around the dining area so animals would constantly be climbing them to grab a bite to eat.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tamarindo Diria Beach Resort
Tamarindo

OK hotel but very touristy and busy. The parking lot and most of the accomodations are across the street from the hotel so expect some walking. The pools themselves were great and it was wonderful having straight access to the beach (which is obviously it's main attraction). There is no room service so if you want to get something in your room you have to order it at the restaurant, wait for it, and then carry it across the road and to your room. Staff were also very impersonal compared to the hotels we stayed at in Arenal and Monteverde.

Authenticity & Character
not much character - just a Vegas-like hotel to get as many people as possible into the limited space
Location
beach-side access was wonderful
Staff
not very personal, had to ask them for what amenities/activities the hotel offered, laundry was a day late getting back despite dropping off at 8AM the day before
Cleanliness & Comfort
Activity Reviews
TreeTram, Hanging Bridges & Zipline Adventure
TreeTram, Hanging Bridges & Zipline Adventure
Monteverde

This was my must-do adventure and it was exactly as I hoped. The hanging bridges tour was awesome - our guide was a lot of fun to talk to and always open to questions. We saw quetzals, tarantulas, hummingbird nests, and lots of other creatures. The hanging bridges themselves were terrific - we went across 6 of them, the largest spanning quite a long ways with beautiful view of the cloud forest around and under you. Zip-lining was awesome. You go on 7 total lines with the longest being 1/2 a mile. Sometimes they'd have my kids go separate, and others they ride paired. Everyone was very great and you always felt safe.

Quality of Experience
Guides, Drivers and Staff
Transport
Río Celeste & Tenorio Volcano Rainforest Hike with Lunch
Río Celeste & Tenorio Volcano Rainforest Hike with Lunch
Arenal/La Fortuna

Our guide was extremely knowledgeable and friendly. We learned a ton during the hike and had a great time. We worked well with our kids, even when our youngest started getting a little tired of the hike.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Safari Float on the Peñas Blancas River
Safari Float on the Peñas Blancas River
Arenal/La Fortuna

Excellent chance to see many of the animals in the rainforest. Guide had an amazing ability to spot them and then get us to see them. We saw iguanas, bats, owls, monkeys, and TONS of different birds. One highlight was definitely when the guide managed to get the howler monkeys to start calling back to him.

Quality of Experience
Guides, Drivers and Staff
Transport
El Trapiche Sugarcane Mill Tour
El Trapiche Sugarcane Mill Tour
Monteverde

Very fun tour that both we and our kids enjoyed. The guide showed us how they grew sugar cane, coffee, and cocoa and how each was processed. You saw everything from plant to machinery to process. Along the way we were able to taste the coffee beans, raw cocoa seeds, and processed chocolate and we made our own raw sugar candy. Definitely recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
Horseback Riding in the Cloud Forest
Horseback Riding in the Cloud Forest
Monteverde

Extended horseback ride through the cloud forest. You go through a variety of areas, from shrubs, to mountaintops, to the cloud forest itself. We ended up on the mountaintop as the sun started to set with an amazing view of the surrounding mountains I will never forget. Longer trip than I thought it would be, but that was a good thing and it wasn't so long I was sore the next day.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Hike in Arenal Volcano Park 1968
Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna

Great hike around the volcano. Guide was very knowledgeable from everything of the local plants to the volcano and it's eruption itself. Great visual aids to help in teaching. We got some absolutely beautiful views of the volcano from the closest you are legally allowed to get to it. On the way back he led us off the usual path up the mountain side and you really felt like you were exploring the area.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Diego Rivera
Diego
Diego Rivera
Local specialist in Cartago, Costa Rica | Replied on Apr 08, 2022

It was a huge honor and pleasure to help you with this amazing trip plan. I really enjoyed creating this spectacular trip and I hope you can come back in the future with your family and explore new destinations of Costa Rica :-)
Keep the Pura Vida spirit alive!

Great worry free family trip in Croatia for 2 weeks.
Croatia | Mar 21 - Apr 2, 2022

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Steve L.
Lake Oswego, OR | Reviewed on Apr 07, 2022
I had specific needs when I reached out to Antonia about family trip to Croatia. We're are family of 5 including 3 children (12, 8, 4) traveling from West Coast with no direct flight during Covid and was not so sure if our youngest one would enjoy or keep up with our itinerary. Since we arrived in Zagreb airport, everything was taken care of for us and I didn't have to worry about anything including transfer to 6 different lodgings, restaurant recommendation, guide arrangements, and even... Read more

I had specific needs when I reached out to Antonia about family trip to Croatia. We're are family of 5 including 3 children (12, 8, 4) traveling from West Coast with no direct flight during Covid and was not so sure if our youngest one would enjoy or keep up with our itinerary. Since we arrived in Zagreb airport, everything was taken care of for us and I didn't have to worry about anything including transfer to 6 different lodgings, restaurant recommendation, guide arrangements, and even Covid testing for traveling back to US. Antonia was always reachable for any questions and we were briefed every night for next day's itinerary. Croatia is a truly beautiful country with welcoming locals everywhere we went. Also none of my children complained about food, itinerary, which is not so common on our family trips. I would highly recommend a trip to Croatia to experience the culture, nature and deep history. Make sure to reach out to Antonia, she will take care of everything.

Local specialist: Antonia Šutić Ljuština
Antonia
Antonia Šutić Ljuština
Local specialist in Zagreb, Croatia | Replied on Apr 07, 2022

Hi Steve,
thank you so much for the wonderful review! I am so happy to hear both you and your kids had a great time and the trip pace was just right for all of your family members. Looking forward to hosting you in Croatia in the future!
Best regards from Zagreb,
Antonia

Two weeks of PURA VIDA!
Costa Rica | Mar 21 - Apr 2, 2022

E
Eli D.
San Diego, CA | Reviewed on Apr 06, 2022
The trip was amazing! All the transportation, lodging, and activities were seamless and there was very little additional work on my end once I arrived. Diego was also extremely accessible and helpful with any of my questions/concerns during the trip itself. Highly recommend both the country and this tour agency. Read more

The trip was amazing! All the transportation, lodging, and activities were seamless and there was very little additional work on my end once I arrived. Diego was also extremely accessible and helpful with any of my questions/concerns during the trip itself. Highly recommend both the country and this tour agency.

Hotel Review
Evergreen Lodge
Tortuguero

Amazing food

Tips for future travelers

Be aware that the windows are just covered in screens and some bugs may get inside your room

Activity Review
Whitewater Rafting on the Pacuare River
Whitewater Rafting on the Pacuare River
Costa Rica

Tour guides were awesome and very informative while also keeping us safe. The food provided was also really good.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Diego Rivera
Diego
Diego Rivera
Local specialist in Cartago, Costa Rica | Replied on Apr 07, 2022

Thank you very much for your comment Eli, I'm so happy you have had a wonderful vacation in Costa Rica. There are many more things to see and explore, you can always contact me! Pura Vida.

Amazing trip, great planning
Colombia | Mar 1 - Mar 8, 2022

A
Albert T.
West Chester, PA | Reviewed on Apr 06, 2022
My husband and I had an amazing trip to Colombia through Chaska Tours this past month! We knew that going on our honeymoon right after the wedding would be a lot of planning stress, but Micheal took care of all the logistics. We were able to coordinate with the team to ensure that we fit everything important to us on our trip and made requests for hotels we really wanted to check out, and then they took care of all the logistics. Every drive from the airport pickup to transfers across the... Read more

My husband and I had an amazing trip to Colombia through Chaska Tours this past month! We knew that going on our honeymoon right after the wedding would be a lot of planning stress, but Micheal took care of all the logistics. We were able to coordinate with the team to ensure that we fit everything important to us on our trip and made requests for hotels we really wanted to check out, and then they took care of all the logistics. Every drive from the airport pickup to transfers across the northern coast was taken care of and every driver was punctual, if not early, but flexible to our needs. We also had three different tours that Chaska organized for and every guide was so incredibly knowledgeable, whether it was identifying Cartagena landmarks, explaining the medicinal and traditional uses of various forest growths, or identifying and calling to the endemic birds of the region. We felt the tours that were lined up through Chaska all enriched our trip and left plenty of time for solo exploring/beachside relaxation. We are so glad we booked our trip this way and would recommend to anybody planning a big trap.

Hotel Review
Hotel Casa San Agustín
Cartagena de Indias
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Apr 18, 2022

Dear Emily and Albert,
thank you for your kind words!
It was a pleasure to accompany you on your trip to Colombia.
Glad you had such a great honeymoon. We welcome you with open arms on your next trip through Colombia!

Only the best for your time together!

Sunny greetings
Michael on behalf of the whole Chaska Team :)

Brittany was great to work with and was very ...
Costa Rica | Mar 22 - Mar 26, 2022

A
Adriene P.
Canada | Reviewed on Apr 06, 2022
Brittany was great to work with and was very accommodating while we asked for modifications. It was also great to have her support during the trip! Read more

Brittany was great to work with and was very accommodating while we asked for modifications. It was also great to have her support during the trip!

Activity Review
Sloth Discovery Walk
Sloth Discovery Walk
Arenal/La Fortuna

Our guide, Gustavo, was incredible. I’ll never forget this.

Quality of Experience
Guides, Drivers and Staff
Gustavo was one of the best guides I’ve ever had
Transport
Local specialist:
Brittany
Brittany M.
Colorado | Replied on Apr 21, 2022

Thank you so much for your kind words, Adriene! Happy to have been able to clarify directions during your trip, and I'm glad the sloth tour was a memorable experience for you. We hope you'll reach out to kimkim in the future for assistance with planning your next adventure!
Best,
Brittany

Sit back and relax, let Kimkim do the rest
Greece | Mar 26 - Apr 2, 2022

Alyssa
Alyssa B.
Manhattan, NY | Reviewed on Apr 06, 2022
Amazing first time experience with Kimkim. I had travelled with a big group of 10 to three destinations within Greece (8 days 7nights, with two domestic flights; international round trip not included) and everything went smooth and as planned. There was obviously close attention to detail and communication was excellent between Kimkim and us. Would definitely book through Kimkim again for future travels! Read more

Amazing first time experience with Kimkim. I had travelled with a big group of 10 to three destinations within Greece (8 days 7nights, with two domestic flights; international round trip not included) and everything went smooth and as planned. There was obviously close attention to detail and communication was excellent between Kimkim and us. Would definitely book through Kimkim again for future travels!

Hotel Review
Elia Ermou Athens Hotel
Athens

Luxurious details. Favorite parts of the stay were 1) central/accessible location, 2) the breakfast buffet and, 3) the rooftop bar overlooking the Acropolis. Staff were friendly and the shower was amazing. Treadmill is available at the gym, plus spa, and small weights in your room. Very clean and modern.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Christos Mylonas
Christos
Christos Mylonas
Local specialist in Athens | Replied on Apr 06, 2022

Hello Alyssa
Thank you very much for giving time to fill this review and for all the kind words about us.
I am very glad that you had a nice time in Greece and hope to see you again. Our greetings to all the group!
Christos

Best 10 day California family road trip!
California | Mar 25 - Apr 3, 2022

A
Amy W.
Petoskey, MI | Reviewed on Apr 05, 2022

I can’t thank Leo enough. We had the best family vacation yet to Northern California and the coast. He took so much time get all the details, where to eat with fabulous restaurant picks, order of how to see the National Parks. (Sequoia and Yosemite) Fabulous reservations. Everything went seamless. I don’t think I will travel without an agent.

Local specialist: Leo Cuesta
Leo
Leo Cuesta
Local specialist in USA | Replied on Apr 05, 2022

Hi Amy,

I'm so happy your family had such a great time! It was a pleasure helping you put together your trip and I look forward to arranging another great adventure for you guys!

PS: Awesome pics!

Unforgettable Trip!
Iceland | Mar 14 - Mar 20, 2022

Grace
Grace M.
Manhattan, NY | Reviewed on Apr 05, 2022

We had such a wonderful trip in Iceland! It was our first time there and Emanuela was extremely helpful in communicating with us while we were there about any last minute confirmations or changes due to the weather! Everything was set up and very easy to follow, from the google maps to the daily itinerary. It was such a special trip and we would highly recommend Emanuela to anyone planning to travel to Iceland , especially for the first time! It was an unforgettable trip!

Local specialist: Emanuela Grieco

Amazin Spring Break Costa Rica Trip
Costa Rica | Mar 23 - Apr 1, 2022

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Rizwan P.
Centerville, OH | Reviewed on Apr 05, 2022
Amazing family trip that we completed for spring break to Costa Rica. Adriana helped with the planning and produced options that would be fun for kids of different ages, also while making sure that we had time to relax as a family. I first thought that this may be some sort of internet swindle, since I had never heard of KimKim before, but everything was exactly as promised. Every driver showed up on time, and every rental was organized, and excursions were as described. I would... Read more

Amazing family trip that we completed for spring break to Costa Rica. Adriana helped with the planning and produced options that would be fun for kids of different ages, also while making sure that we had time to relax as a family.

I first thought that this may be some sort of internet swindle, since I had never heard of KimKim before, but everything was exactly as promised. Every driver showed up on time, and every rental was organized, and excursions were as described.

I would recommend Adriana and KimKim without hesitation.

Rizwan Pasha, M.D.

Hotel Review
Arenal Kioro Suites & Spa
Fortuna

Very nice hotel and furnishings. Very good location, but food was better in the town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Night Excursion at the Wildlife Refuge in Monteverde
Night Excursion at the Wildlife Refuge in Monteverde
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adriana Prado
Adriana
Adriana Prado
Local specialist in San Jose, Costa Rica | Replied on Jul 20, 2022

Hi Rizwan,

Thank you very much for your kind words. It was a real pleasure for me to help you with your travel arrangements.

Kind regards from sunny Costa Rica,

Adriana

Amazing Trip to Peru (Lima, Iquitos, Cusco, Sacred Valley and Machu Picchu)
Peru | Mar 23 - Apr 2, 2022

V
Vinu T.
Randolph, NJ | Reviewed on Apr 05, 2022
We just got back from an amazing trip to Peru. 11 days, 10 nights and all planned and executed to perfection by Liz and her team. If you are looking to visit Peru, Liz and the KimKim team are your go to team. They made our trip comfortable, punctual, with guides that were fluent in English and very knowledgeable about everything. Our first guide in Lima was Massiel who was very good and showed us around Lima and helped us with the local logistics. Our second guide in Cusco and Sacred Valley... Read more

We just got back from an amazing trip to Peru. 11 days, 10 nights and all planned and executed to perfection by Liz and her team. If you are looking to visit Peru, Liz and the KimKim team are your go to team. They made our trip comfortable, punctual, with guides that were fluent in English and very knowledgeable about everything. Our first guide in Lima was Massiel who was very good and showed us around Lima and helped us with the local logistics. Our second guide in Cusco and Sacred Valley was Alexandra. We've been to over 16 countries and used so many guides and Alexandra was the best. Very personable, knowledgeable (knew all the great spots to eat especially with 2 vegetarians on the trip). Our final guide who came with us to the Inca trail was Joel and he was an expert in everything Inca (food, flora, fauna, Machu Picchu). All these guides were also excellent photographers, finding the right spots for some amazing pictures and memories. All the drivers who accompanied the guides were also very good, getting us on time and safely. Finally the person behind all this was Liz. From the day we landed, she was on Whatsapp with me, making sure we were in good hands. Great experience and will be using them again !

Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Apr 05, 2022

Hi Vinu, thank you very much for your review! Detailed reviews like these are so helpful for other travelers thinking of taking a trip with us and so motivating for us to read! I´m sharing your post with Alexandra, Massiel, and Joel, they will be so happy to read it. I was very pleased to help you with your trip and to make it memorable, thank you very much for your comments about me.
I wish you all the best in your future journeys and if somehow we can help in the future, just let me know. I will be always happy to help!
Kindly,
Liz & Andean Travel Experience team.

Don't go to Iceland without Emanuela's advice!
Iceland | Mar 19 - Mar 27, 2022

Shalini
Shalini S.
San Rafael, CA | Reviewed on Apr 04, 2022
I have great things to say about Emanuela. We traveled to Iceland in March, which is not the typical or ideal time to travel there. We had originally signed up for a group tour but realized we wanted more flexibility and to travel just by ourselves. I had bought two different guide books but Emanuela was invaluable in telling me what would be appropriate for the season-- half the hikes and activities that I read about were snowed in or the roads were closed! She helped us pivot to do a fun... Read more

I have great things to say about Emanuela. We traveled to Iceland in March, which is not the typical or ideal time to travel there. We had originally signed up for a group tour but realized we wanted more flexibility and to travel just by ourselves. I had bought two different guide books but Emanuela was invaluable in telling me what would be appropriate for the season-- half the hikes and activities that I read about were snowed in or the roads were closed! She helped us pivot to do a fun winter trip with ice caving, snowmobiling, horseback riding on the beach, a Northern Lights tour, a premium Blue Lagoon experience, a Reykjavik food tour, and fantastic hotel recommendations. Some of the activities ended up being cancelled or rescheduled due to weather but we had enough going on we didn't feel any loss. She planned our whole trip out with great google map links and even set us up with a wireless internet hub for the whole trip through the rental car agency. The restaurant recommendations were always the best as well. She consistently checked in while we were in Iceland and also was very communicative about the changing covid protocols. I also switched the plans around quite a bit (dates, activities, hotels) and she was always patient and friendly. I know folks going to Iceland and I am recommending Emanuela for all their needs!

Local specialist: Emanuela Grieco

A wonderful experience in Puglia
Italy | Mar 23 - Apr 1, 2022

N
Nancy J.
Fairhaven, MA | Reviewed on Apr 04, 2022
Andrea was wonderful and patient to work with during these turbulent times. Always responsive and flexible regarding our requests and changes. Our drivers were great except for the one from Ostuni to Lecce who needs to have a hands free visable phone so not to take his eyes off the road. In comparison to our OAT trip in Sicily prior to Puglia the Puglia guides were very knowledgable, but seemed less “into it”/passionate. Overall we were very happy with the trip and really enjoyed Puglia. ... Read more

Andrea was wonderful and patient to work with during these turbulent times. Always responsive and flexible regarding our requests and changes. Our drivers were great except for the one from Ostuni to Lecce who needs to have a hands free visable phone so not to take his eyes off the road. In comparison to our OAT trip in Sicily prior to Puglia the Puglia guides were very knowledgable, but seemed less “into it”/passionate. Overall we were very happy with the trip and really enjoyed Puglia. No reservation about making recommendation for kim kim , Puglia,and especially Andrea.

Hotel Review
Boutique Hotel Palazzo Calo'
Bari

Wonderful location, wish there had been a typical breakfast but breakfast room not open. They left breakfast items in the room (kitchenette) Be aware that our bed was in loft accessed by a flight of stairs- could be an issue for some. No English tv station

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Matera Guided Walk
Matera Guided Walk
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Matera Guided Walk
Matera Guided Walk
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Apr 04, 2022

Thank you very much Nancy for the feedback and for you nice words. We will take it into great consideration in order to keep on improving our quality service.

Alberto arranged an incredible holiday for us...
Costa Rica | Mar 16 - Mar 30, 2022

G
Gill P.
United Kingdom | Reviewed on Apr 03, 2022
Alberto arranged an incredible holiday for us. All the transfers and activities went very smoothly and we found Costa Rica to be a beautiful and friendly country with so much to see and do. We visited Arenal, Tortuguero, Monteverde, Manuel Antonio and Bahia Drake and we enjoyed each and every one of them. The local guides are excellent and very knowledgeable. In terms of accommodation Las Caletas in Bahia Drake is paradise. Thank you for arranging such a fantastic holiday Alberto! Read more

Alberto arranged an incredible holiday for us. All the transfers and activities went very smoothly and we found Costa Rica to be a beautiful and friendly country with so much to see and do.

We visited Arenal, Tortuguero, Monteverde, Manuel Antonio and Bahia Drake and we enjoyed each and every one of them. The local guides are excellent and very knowledgeable.

In terms of accommodation Las Caletas in Bahia Drake is paradise.

Thank you for arranging such a fantastic holiday Alberto!

Hotel Review
Las Caletas Lodge
Puntarenas

Perfect location with gorgeous gardens, friendly staff and a beautiful beach. Great food. Highly recommended

Tips for future travelers

You will arrive by boat be prepared to get your feet wet!

Authenticity & Character
Stunning location
Location
So beautiful it's hard not to love it.
Staff
Very friendly and helpful
Cleanliness & Comfort
We got the honeymoon suite with its own hammock. Lovely balcony
Activity Review
Arenal Hanging Bridges & La Fortuna Waterfall Hike with Lunch
Arenal Hanging Bridges & La Fortuna Waterfall Hike with Lunch
Arenal/La Fortuna

We swam at the base of the waterfall. Beautiful! And the hanging bridges are a great way to experience the canopy in primary rainforest

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Alberto Molina
Alberto
Alberto Molina
Local specialist in Costa Rica | Replied on Apr 05, 2022

Hello Gill
Thanks a lot for your review, I am glad that you enjoyed Costa Rica.
Great pictures, thanks for sharing with us.
Albertp

Amazing trip to Costa Rica - with the help of our local specialist Adriana
Costa Rica | Mar 23 - Mar 31, 2022

F
Frederico F.
Portugal | Reviewed on Apr 03, 2022
Our trip to Costa Rica was amazing. We visited Tortuguero, Arenal and Manuel Antonio.
We liked all three locations but we will not forget Tortuguero and the amazing hotel where we stayed, Tortuga Lodge & Gardens - truly outstanding location, view, service and food. Thank you to our guide Miguel.
In the Arenal area, Nayara hotels are a must if you are a foodie!
All the tours and transfers were on time with great guides. Everything worked flawlessly.
This was also my first experience with... Read more

Our trip to Costa Rica was amazing. We visited Tortuguero, Arenal and Manuel Antonio.
We liked all three locations but we will not forget Tortuguero and the amazing hotel where we stayed, Tortuga Lodge & Gardens - truly outstanding location, view, service and food. Thank you to our guide Miguel.
In the Arenal area, Nayara hotels are a must if you are a foodie!
All the tours and transfers were on time with great guides. Everything worked flawlessly.

This was also my first experience with Kimkim and it will certainly not be the last. The degree of customization it allows is unparalleled. Also, Adriana was the perfect specialist for our first experience with Kimkim. Very friendly and responsive, her work was great creating a perfect trip and adjusting all the details we needed. She deeply understands the locations and activities, and gave us important suggestions. Thank you, Adriana!

TIP: always do your tours in the early morning. At first, we were afraid that the tours were too early (7-8 AM) but I glad we kept it like that. We soon adapted to do everything very soon in the morning (when it's fresh and the nature is more active) and then keep the afternoons to yourself and relax.

Hotel Reviews
Tortuga Lodge & Gardens
Tortuguero

Amazing hotel, one of the best we've been. Great service and food. Location and views are breathtaking.

Tips for future travelers

Arrive by boat and leave by plane, so you can have both experiences. The small airport is right across the canal. We upgraded to a room with A/C but we didn't really used it. The ceiling fan is more than enough. Book a Miss Evelyn suite - you won't regret it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gran Hotel Costa Rica, Curio Collection by Hilton
San José

Great hotel, great design and breakfast. Central location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nayara Hotel Spa and Gardens
Fortuna

Great hotel. Awesome food with lots of choices. It's not cheap, but if you can afford it and appreciate good service and food, go for it.

Tips for future travelers

Try to request a room with view of the Arenal vulcano.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Makanda by The Sea Hotel Adults Only
Manuel Antonio

Superb location and views, awesome design, great pools. Poor service at the restaurant - certainly doesn't match the price and profile of the hotel. Also, poor noise insulation in the rooms - you can hear everything that's going on outside and in other rooms. The music in the pool areas should be avoided and certainly affects your experience. We asked for a volume decrease, which happened during our presence by the pool, but the volume was turned up again as soon as we left. Would not return here unless a deep review of the service happened.

Tips for future travelers

Request a room far from the pool areas. Our room was next to the pool, and we could not rest/relax during the day due to the music.

Authenticity & Character
Location
awesome sea view
Staff
Staff in restaurants were not professionals, and some were unfriendly. The staff from front office and transport cars were nice, though.
Cleanliness & Comfort
room insulation in the rooms.
Activity Reviews
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Hanging Bridges & Hike to La Fortuna Waterfall
Arenal Hanging Bridges & Hike to La Fortuna Waterfall
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Hike in Arenal Volcano Park 1968
Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy the Beauty of Tortuguero National Park
Enjoy the Beauty of Tortuguero National Park
Tortuguero
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Shuttle from San Jose to Tortuguero
Shuttle from San Jose to Tortuguero
Costa Rica
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Adriana Prado

A fantastic trip with all the support we needed!
Argentina | Mar 18 - Apr 1, 2022

Dennis
Dennis H.
Portland, OR | Reviewed on Apr 02, 2022
Our specialist Lucas was fantastic. We have been planning this trip for over 8 months and he was able to help us narrow in on activities we wanted to do, and places we wanted to stay. We even threw in a date change. He was also available throughout our trip for updates and questions. Loved having the support.
Our local guides were also fantastic, Maxi in Buenos Aires and Carolina in Bariloche were very helpful, friendly and went above in beyond.
We had quite a few interactions with local...
Read more

Our specialist Lucas was fantastic. We have been planning this trip for over 8 months and he was able to help us narrow in on activities we wanted to do, and places we wanted to stay. We even threw in a date change. He was also available throughout our trip for updates and questions. Loved having the support.
Our local guides were also fantastic, Maxi in Buenos Aires and Carolina in Bariloche were very helpful, friendly and went above in beyond.
We had quite a few interactions with local tour companies as well and each one of them acted professionally and were very friendly and helpful.
Knowing what we know now about Argentina, we might have made a few itinerary changes, such as more time in Buenos Aires, less time in Ushuaia, and putting boating, or vehicle based outings before our hiking/trekking outings. We really enjoyed each place. If we return to Argentina we will certainly contact Lucas.

Local specialist: Lucas Kambic
Lucas
Lucas Kambic
Local specialist in Buenos Aires | Replied on Jun 03, 2022

Hola Dennis, first of all I´m super happy that you enjoyed your trip to Argentina. I want to thank you for trusting our services for your family trip. Thank you your for review and feedback. It helps us to improve and offer better services and programs for our guests. =) All the best, Lucas.

Dream trip to NA, Italy
Italy | Mar 18 - Mar 25, 2022

Fatima
Fatima A.
Kuwait | Reviewed on Apr 02, 2022
We new the company through our search in the internet, and started planning with Jesseca Our planning although took a long time and emails back and forth, Jessicca provided us with a very detailed plan that reflected what we wanted and more. Her suggestions were really what we wanted and we enjoyed all the activities with no exception. From day one in all the activities, the services were as she said they would be, all the drivers were on time, professional and extremely nice and helpful.... Read more

We new the company through our search in the internet, and started planning with Jesseca

Our planning although took a long time and emails back and forth, Jessicca provided us with a very detailed plan that reflected what we wanted and more. Her suggestions were really what we wanted and we enjoyed all the activities with no exception.

From day one in all the activities, the services were as she said they would be, all the drivers were on time, professional and extremely nice and helpful. Everything was planned to its every detail except for the meal time, because Italy closes at 2 for the lunch we faced some difficulty planning our lunch in time of the activity and I think this should be taken into consideration when planing the activities.

All the activities were amazing and they provided us with the best services and treatment. The people that we met became our friends from the drivers to the tour guides.

I felt safe with all the tour guides and drivers and they all provided us with information on the places and the history of it.

I did find the prices for the tours higher than the tour’s prices normally when I asked and compared with the local prices around in the country.

Many thanks to Kimkim the company that turn our dreams to reality.

Best wishes

Activity Review
Explore Pompeii Walking Tour
Explore Pompeii Walking Tour
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Apr 02, 2022

Ciao Fatima!!

Thank you very much for your review!
We always try to provide the best value, we often do inspections and spend time in our destinations to carefully select the best suppliers ever, try on your own all services to ensure that the experience is great and to ensure your trip runs smoothly, providing on-the-ground support 24/7 as well.

We believe our prices are fair based on this, we feel extremely lucky to have been able to serve you on your trip to Italy and I'm glad to know we turned your dreams into reality!

Ciao from sunny Italy :)

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.