Kimkim Trip Reviews for Morocco

We had three days planned by Amal with a fantastic driver, Abderrazaq. We were given tours in Volibulis, Fez and Chefchouen by local knowledgeable guides and Abderrazaq suggested excellent restaurants. The team worked well, and seamlessly, and we highly recommend KimKim. It’s worth every penny!

Hotel Reviews

Karawan Riad

Fès

Kirwan Riad is located a short walk from where the cars park, through the medina. Our room was lovely but we could not find a switch for one light behind a door, and the cellphone given to us by the Riad rang at 1:30am. The patio was not private, as the dividing screen had fallen. The breakfast was excellent for our vegetarian, but limited to bread and fruit for our vegan. I wish there was some breakfast grain and plant-based milk available to provide protein.

Authenticity & Character

It is an authentic Riad

Location

Staff

Staff carry luggage from car to room

Cleanliness & Comfort

Lina Ryad & Spa

Chefchaouen

Riad Lina is a charming place high on the hill. Expect to be climbing steps in Chefchouen, and at this Riad. We had a view of the city and sunset from the semi-private terrace. Our room was comfortable and we particularly enjoyed having a swim in the pool, which is room-temp. We are vegetarian/vegan, and the hotel prepared a lovely dinner and breakfast for us. I would prefer to have more vegan protein, aside from wheat. We did taste 5 kinds of local bread.! Highly recommend this Riad.

Authenticity & Character

Traditional Riad with pool

Location

Views from the terrace

Staff

Staff took care to find our preferences

Cleanliness & Comfort

The bed was great

Activity Reviews

Half-Day Guided Tour of Chefchaouen

Chefchaouen

Our guide, Imad, had studied history and gave us a fuller understanding of the city’s growth in relationship to Spain. He took us on a 2 mile walk to see sites, and was always happy to answer our questions about the culture, city, and the religion. We highly recommend this tour!

Quality of Experience

Knowledgeable guide

Guides, Drivers and Staff

Great coordination

Transport

Abderrazaq met us at the ferry and found restaurants for us which suited us. He drove well and his car was equipped with iphone charger, water and local wifi.

Transfer to Fes, Volubilis & Meknes

Morocco

Abderrazaq drove us on a side trip to Volubilis, where we met with a guide selected by the tour company. It was a fantastic walk through Volubilis, many mosaics remain, and reconstruction of some structures. Even without the reconstruction, it is possible to see how the large mansions were laid out, and to grasp a bit about life in this city 4,500 years ago. Our driver choose a charming restaurant for vegan/vegetarian lunch. Additionally, we were happy to see the fields and small towns along the drive, and understand more about the Morrocan way of life and economy.

Quality of Experience

o

Guides, Drivers and Staff

Transport

Full-Day Guided Tour of Fes

Fes

Jamal took us on a five hour tour through the medina, and to the fort, and ceramic cooperative and suggested a wonderful restaurant for a vegetarian/vegan tastes. We enjoyed learning about Fez, the history, culture, religion, and traditions of the handicrafts. We did make large purchases of rugs and ceramics- after seeing the unique quality of the handiwork. There is extraordinary craftmanship to be seen in Fez! We enjoyed the tannery, yarn dying, watching artisans at work, and walking through the busy medina. Highly recommended!

Quality of Experience

Guides, Drivers and Staff

Transport

We had the most wonderful trip to Morocco. Our driver, Mustapha, was a true pleasure to spend our week with! He was so helpful and friendly and really helped pass the time in the car! We loved our guides Hanan and Fatima as well. It felt so luxurious to have our own driver and guides and we hope to be able to travel this way again! We had a great first experience with KimKim and Original Travels and will definitely use them again!

We had an awesome trip to Morocco. Kimkim made planning very easy and they easily accommodated some complications including last minute changes. Our driver, Saad, was really great. We spent 112 days traveling all over the country and by the end he was like a member of our family. We learned so much from him and had a lot of fun with him. Overall, our Morocco trip was an amazing experience.

Megan, Winnie and Hassan are a winning team! In the year and a half of planning it took to get this trip launched, Megan and Winnie were consistently respondent and patient through all the details and needs we had over time. Megan really listened to what I was looking for, adjusted the itinerary I had planned on my own, and provided all the sites we wanted. I can tell that she took the time to make the best itinerary for us. Winnie's ability to manage the fine details, always with a smile was greatly appreciated. I've worked with several partners of KimKim and I think this was the best of all 4.

As for Hassan, he MADE our trip. From the moment he stepped into the van, we became a mini-family. His presence and leadership made us feel well supported, protected and cared for in every way. He provided us with just the right amount of information as we travelled through the country. Both he and Lacksen were true professionals. If we needed anything, the two of them showed up in a whim. We could see that Hassan would do whatever it took to give us a satisfactory experience and in the end, it went well beyond our expectations. Truly flawless.

Minor change I'd suggest to the itinerary - give one more day to Fez and one less day in Tangier. Or cut Tangier out altogether. Going to Asilah was not worth a day; it felt like padding.

Also, for Megan - there was conflicting advice on the tipping. Winnie told us 100 per day for the driver/guide and you told us 50. The information in the guide said something else as well. I know it's up to our discretion but being consistent internally is recommended.

*The airport pickup was a mess. 4 of us had to take cabs - 2 of whom were alone in an unfamiliar country. My sister & I took a cab - even though the driver had our names. The owner of the transportation service was rude to me on the phone when I didn't ask my cab driver to turn around and go back to the airport.

Hotel Reviews

Hotel Odyssee Center

Casablanca

A good place and location for landing in Morocco. Close to the market.

Authenticity & Character

Location

Would have wanted to be closer to better food options

Staff

Very nice

Cleanliness & Comfort

La Maison Arabe Hotel

Marrakech

FANTASTIC! We loved the historical nature of it, the warm pool, and the spa as well. Beautiful, serene courtyard.

Authenticity & Character

Location

Located right near the main square in the medina.

Staff

Cleanliness & Comfort

Riad Perle D'Eau

Essaouira

2/4 rooms had toilets overflowing. The room overlooking the ocean was fantastic but the rest of the rooms were not as nice. One person had to stay up very late so the plumber could finish working on the toilet. The hotel seemed a little sad. BUT, great location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Ksar Ighnda

Asfalou

Kasbah Mohayut

Merzouga

Our room was too small - we could not open our luggage all the way b/c there was no space.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Paradis Du Sahara

Merzouga

Loved the music at night, the food was delicious and the team serving us were very kind and friendly. We had the "royal tent" so I can't complain much. The water in the sinks was brown as was the water in the shower but we chalked it up to being in the desert.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palais Faraj Suites & Spa

Fès

STUNNING - a spot out of a Conde Neste magazine. Clean, friendly, and GORGEOUS from the recent remodel. No pool to use.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Radisson Blu Casablanca City Center

Casablanca

Awful hotel - my sheet had blood stains on it, the air conditioner didn't work even after the repairman left, and the food was not good. DO NOT RECOMMEND.

Cleanliness & Comfort

Activity Reviews

Camel Trek into a Luxury Sahara Camp

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Ouarzazate to Erg Chebbi

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Tour Fes with a Private Guide

Fes

The tour guide was perfect for Fez - he was intellectual and very proud of his city. It felt a bit like a shopping tour more than a historical tour so I would see if the tourists FIRST want shopping. Sometimes he didn't read the group - we were tired and so there was some information overload in the end.

Quality of Experience

Guides, Drivers and Staff

Transport

Tour Marrakech with a private guide

Marrakesh

Ismael was the best guide on our tour - fun, friendly, brilliant, knew just how much information to share.

Quality of Experience

Guides, Drivers and Staff

Transport

Hassan II Mosque

Morocco

Beautiful mosque - very interesting. Tour was too large to hear the guide.

Quality of Experience

Merzouga to Fes the Atlas Mountains

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Cooking Class

Morocco

OUTSTANDING in every way. One of the best parts of our trip. The women who led the class were wonderful and guided us with smiles the whole time. It felt like the setting was a magical paradise. Of course, the food was delicious!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Guided Tour of Chefchaouen

Chefchaouen

I could not understand this guide's English and he gave vague answers to many questions.

Explore Tangier & Asilah

Tangier

I learned very little about Tangier from this guide. We had to pull information out of her. Most of the time she was on her phone and taking selfies. Sweet but immature and I would sadly not use her again but I hope you choose another female guide in the future.

Quality of Experience

Dinner with a local family

Morocco

This did not happen but Hassan was kind enough to have us over at his family's home where we had lunch.

Mohamed and his team are amazing. They were very responsive and helpful to arrange a customized itinerary for our group. The driver Abdo has good knowledge of the places he took us too. He was joyful and very helpful. Overall, we enjoyed our trip very much. Thank you for arranging this tour for us.

Our trip to Morocco planned by Megan was absolutely fantastic. In fact, totally exceeded our expectations. Megan customized our entire trip very carefully and thoughtfully keeping in mind both our needs and wishes. We had an excellent driver, Abraham Amdyaze, who was very respectul and courteous and happily took care of our small to big requirements. We highly recommend him. All the riyads/hotels were magnificient in each of the cities of Casblanca, Chefchaouen, Fes and Marrakesh we visited. We had great time in each of these cities and learned about them through our local tour guides who were very knowledegable and professional. We cannot thank Megan and her team of Kimkim enough and highlty recommend them if you are travelling in a new country .

what an unbelievable trip and what a great tour group! We had Faissal with us every day (and he was an excellent guide and driver) and then we had local guides with us at each specific location as well. All were extremely kind and knowledgeable. The walking tour of the medina in Marrakesh with Siad was a perfect start off with discussions of local customs and history. The hike up Mt. Toubkul with Youssef was extraordinary, and a great look into Berber life in the mountains. My personal favorite was the time in the Saraha (camels, Nomads, ATVs.....awesome) and finishing it up on the ocean in Essaouira was a perfect finish. All of the riads/hotels were exquisite, the food incredible and the people, amazing. If you are even a little hesitant about travelling in a new country I cannot recommend KimKim enough - I will DEFINATELY be using them again.

Abdullah was responsive and flexible and tried to accommodate all our requests.

Hotel Reviews

Heure Bleue Palais - Relais & Châteaux

Essaouira

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sofitel Casablanca Tour Blanche

Casablanca

Rooms were a bit run down. That said the location was excellent as were the breakfasts.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Dar Mounir

Chefchaouen

Rooms had a musty odor. Location was hard to manage with luggage and a lack of staff to help with bags. Breakfast was fair.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palais Amani

Fès

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Maison Arabe Hotel

Marrakech

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Guided Tour of Chefchaoeun

Chefchaouen

Quality of Experience

Guides, Drivers and Staff

Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes

Morocco

Too hot to spend a lot of time.

Quality of Experience

Guides, Drivers and Staff

Transport

Fez: Exploring the Ancient Medina and Jewish Mellah

Fes

Fantastic guide.

Quality of Experience

J

Guides, Drivers and Staff

Transport

Marrakesh Evening Food Tour

Marrakesh

Fantastic guide,who was flexible with dietary restrictions.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Guided tour of Hassan II Mosque

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Marrakech's Jewish legacy

Marrakesh

Fantastic guide.

Quality of Experience

Guides, Drivers and Staff

Transport

Jewish heritage tour of Essaouira

Essaouira

Quality of Experience

Guides, Drivers and Staff

Transport

Guides were overall good.
Youssef for hiking was excellent. The mountain trek up and down was as expected and invitatione to his house for a dinner and breakfast was a great experience.
Hot air balloon was fun and as advertised.
Tours in Marrakesh with Ishmael were also solid. Kind of ran out of items towards the end as I wasn't particularly interested in making any purchases of the items at places we stopped at.
Really enjoyed the stop at Volubilis, it was a hurried tour but still met expectations.
Fez top and tour went well too, similar to Marrakesh.
Chefchaouen was a great stop and glad I did spend a day there even unguided. Would have probably preferred to do 2 days there and maybe just 1 in Fes.

Driver (Ahmed) performed his job ok, no major issues.

Overall the Riads were good but there were issues.
Had an issue with the 2nd one in Marrakesh (Des Trois Palais) as they did not have me on the list to check-in and had to wait about 2 hours for them to have my room ready. Also did not like the one in Fes. It was not the same Riad as in description (Dar Tresor), but was Dar Chrifa. Smallest room I had in entire trip was in at the top of building (4th floor) - smaller than the mountain gite. Was next to the terrace; 3 separate times in 2 days I had people pounding on my door to enter the terrace. It is not marked and is very dark there. Do not book a single at that location, the other rooms were massive compared to that.

From the beginning of planning with Mayrem to the find drop off at the airport with Omar - the trip met all expectations. Yes, there were a couple of hiccups but that is to be expected with any foreign travel.
Fes: Omar quickly introduced himself and was extremely pleasant and accommodating. He provided many resources to us for our stay in Fes. Said was OUTSTANDING as a guide. He not only told us about the history of the country but also oriented us to life in Morocco and how Morocco was accepting of all people. His tour through the Medina and Mellah was complete! The accommodation here was tops!
Sefrou: Unfortunately the guide was just ok - he didn't take us to the places listed on our itinerary and that was what we really wanted to see. He did take us into a cave house which was cool but not what we wanted. His commentary was just average.
Casablanca: The drive to Casablanca with the stop in Volubis (sp?) was fabulous. The guide provided a lot of detail but was difficult at times to understand if he was not looking directly at us. In Casablanca the drive tour provided us an overview of the city. We asked Omar if we could add the Jewish museum and he agreed. He even went with us and provided some details about how the Jews and Berber traditions overlap. It was informative for all.
Marakkesh: Our guide, Mohammed was almost as good as Said. He provided enormous details about the history, culture and government like Said. The tour the first day through the gardens and YSL and Berber museums were wonderful. The tour through the Medina was carefully planned by Mohammed!

The tour wouldn't not have been as wonderful with Omar - I cannot say enough about how he made us at ease in each of the cities knowing he was right there. My SIL had left her ring in Fes and he coordinated having it delivered back to her in Marrakesh. He made recommendations for dinners and was agreeable to anything we asked. His driving was superb!

This was a vacation of a lifetime and I know I will use and recommend kim kim as a travel agent to anyone who asks for a recommendation. Morocco Immersion is a top notch agency and would recommend them as well.

Let me know if you have any follow-up questions or would like me to further comment.
Sincerely and warmly,
Melanie Wolf-Greenber and David Greenberg

We had a great trip. Tarik was our guide for the week. He was very friendly and helpful. He met us every morning at the appointed place and time. He was always kind and upbeat. There was never a worry about anything. We also enjoyed a gastronomic tour in Marrakech with Hanan. She and Tarik both seemed to be proud of their country and all it has to offer. We will always have happy memories of Morocco and of the time we spent with these two knowledgeable guides.

I cannot say enough good things about Megan and her team. They were super responsive, planned a wonderful trip, and made things completely effortless for us. I not only highly recommend them, but plan on using them again on my next trip!

Said is a master communicator and answered many many questions I presented before the trip. Our guide Reda was an absolute professional with excellent attention to detail with our needs. Unfortunately I had a knee injury about a month before the trip. Reda went out of his way and by his own initiative to accommodate us including stopping to find me an ice bag. At our hotel stops he initiated getting us moved to a ground level room to help me avoid stairs. Aside from the incredible communication and attention to detail. Our trip was a flawless plan with a flawless execution. I was able achieve a bucket list item of visiting the desert and riding a camel! Yep would recommend KimKim in a heartbeat and we are already planning our next adventure!

Sallam was great and so helpful and fun. He shared his love and passion of the Berbers and Morocco. He was punctual and alw Amy’s willing tp please. We learned so much about Islam,the Berbers,Moroccan history and we had many discussions on many topics. He became like a good friend and made our trip to Morocco one of a lifetime.
The desert camp and journey there and back gave us a fabulous taste of the desert. All of our Riads and hotels were clean and the staff friendly and helpful. There were two special stays. The first Maison dHotes La Vallee des Figues in the Dades valley was a unique and comfortable place made especially so by Bob. He always had a smile and treated us like old friends. The second exceptional spot was the Tim Joseph hotel in Ouarzazate. The owner greeted us so warmly and showed us all around the hotel which was funky and eclectic. He was very interesting to talk to and showed such pride in the operation and decor of his hotel.
The hike to the Monkey Fingers was great and we were very happy to meet a nomad and see how he lived. Bob arranged this. The vehicle was clean and reliable. Sallam introduced us to great Moroccan music. We would highly recommend Sallam and the Kim Kim team.

Hotel Reviews

Riad Al Riad

Marrakech

Clean and very helpful ..Delicious cooking by two ladies and two young men were very helpful with directions on our first two days getting oriented.

Authenticity & Character

The staff

Location

Nothing

Staff

Helpful,kind

Cleanliness & Comfort

Breakfast and Tajine made by the staff were great

Maison d'Hôtes La Vallée des Figues

Boumalne

Bob was so welcoming and treated us with such love.

Authenticity & Character

Bob

Location

Hiking and the decor was fabulous, very good food and organization. Loved not having locks on the door.

Staff

Bob

Cleanliness & Comfort

Lots of fun and great hiking

Kasbah Sirocco

Zagora

Clean but pool cold staff very pleasant.

Authenticity & Character

Staff very friendly

Location

Staff

Very helpful

Cleanliness & Comfort

Atta Desert Camp

Erg Chegaga

Loved this experience so much. Tents were wonderful and tea and cookies were nice touch. All staff humble and very helpful

Authenticity & Character

Tents staff

Location

Right in the dune and very quiet, stars,dromedaries

Staff

Friendly and happy

Cleanliness & Comfort

I was not expecting showers

Tin Joseph

Ouarzazate

Kind owner and very proud of his facilities. Amazing decor and his invention of an elevator was amazing

Authenticity & Character

Decorations and pictures and history

Location

Walking distance to Medina

Staff

Very kind

Cleanliness & Comfort

Very clean. Lots of hot water

Riad Challa Hotel & Spa

Marrakech

Authenticity & Character

Very young and helpful staff

Location

Close walking to medina

Staff

Young fun honest

Cleanliness & Comfort

Small very basic room

Activity Reviews

Taste your way through Marrakech ( Guided tour)

Marrakesh

Sallam explained all the history and sites. Maybe more tastes and explanation of the food

Quality of Experience

Guide was exceptional

Guides, Drivers and Staff

Passion,honesty willingness to share culture

Transport

Four wheel driving in desert was great

Marrakech to Dades Valley via Ouarzazate

Morocco

Amazing drive chose kasbah over movie studio

Quality of Experience

Guides, Drivers and Staff

Transport

Hiking the Road of 1000 Kasbahs

Morocco

Loved the Monkey Fingers hike and visit to Nomad

Quality of Experience

Sharing tea with nomad

Guides, Drivers and Staff

Great to talk with nomad and share pictures of our home

Transport

Zagora to Erg Chegaga - Camel Trek to Desert Camp

Morocco

More time riding the dromedary

Quality of Experience

Lunch at oasis was fun

Food

Tea on arrival

Guides, Drivers and Staff

Transport

Erg Chegaga to Ouarzazate

Morocco

Drove long route on rough road which was a step back in time and very authentic. Seeing nomads and camels

Quality of Experience

Guides, Drivers and Staff

Transport

Ouarzazate to Marrakech via Ait Ben Haddou

Morocco

Interesting history and handy crafts

Quality of Experience

People and guide

Guides, Drivers and Staff

Explanation about painting

Transport

Megan and Winnie at Wanderlust Voyages were amazing to work with. Megan helped me plan the most fantastic - and personalized - trip through Morocco. Everything went smoothly throughout the trip. My driver Ibrahim was terrific. Always on time, a safe driver, and a great person! I didn't ask for much in regard to guided tours but the one guide I did have, in Fes, was also great. Very knowledgeable and provided a tour that matched my interests. There were absolutely no issues with any of the arrangements provided by Wanderlust Voyages. I will recommend them to anyone who wants to travel in Morocco - and I do highly recommend traveling in Morocco!

Our trip to Morocco was amazing. I would highly recommend using Kimkim travel .
Our guide and driver, Tarik, was very knowledgeable, professional and had a terrific personality. Tarik was always punctual and eager to please.
A highlight of the trip was camping and riding camels in the Sahara Desert.
We have beautiful memories of Morocco and the people!

10 Days, Casablanca - Rabat - Fes - Merzouga - Ait Benhaddou - Imlil - Essaouira - Marrekech. Single traveler.

Booking through Kimkim was probably the best thing I did for this trip. While going at it alone is quite the adventure, Kimkim can give you the tailored itinerary that you're looking for. They pair you up with local guides who are there to please. What you gain through this is a wealth of experience the guides have, that you more than likely don't enabling you to see more, feel fulfilled in your adventure, and make your trip easy and enjoyable. It's you and the guide cruising around Morocco stopping where you want and making on-the-fly adjustments to the itinerary as you see fit. Even better is if you came up with a suggestion, they would give their recommendation on it based on what your overall goal was for the trip. So not only are you tailoring the trip to what you want in real-time, but you're also getting expert suggestions, maximizing the experience. The coolest feeling was skipping the massive amount of tour groups and getting into other places they could not get to or being on your own timeline instead of being in a rush or being delayed.

Next is the guide. When you book through Kimkim they connect you with a local guide agency which will then pair you with a guide that will take you everywhere on your itinerary. From start to finish, that guide is with you. My guide for this trip was Mouad; this dude was awesome. He is definitely a people person and can read someone well which is important in understanding what exactly you want from the trip. I'm normally an introverted person so connecting with people can sometimes be difficult, but not with Mouad. I cannot count how many enjoyable experiences we had exchanging stories on cultural similarities and differences, joking around while getting a private tour of a casbah, or just sharing a good meal with one another. Another important detail is he was able to read when my social battery was running on empty and was able to take a step back to let me recharge and be in solitude without me saying anything. He is an exceptional guide that is a true professional in his craft. I cannot recommend him enough. Another piece to this is the network of people and resources he has. Any town you go to, if you needed something, needed to go somewhere specific, or wanted to do something different Mouad was able to make it happen. This is something you absolutely will not get going alone, or with a large tour company. Lastly, as a testament to the true professional Mouad is, he invited me into his home with his family to enjoy a mid-afternoon snack and be in the company his family. While leaving the Sahara I mentioned I wanted to get a haircut. At that time we were getting into the town where him and his family were living. So he arranged for his barber to meet us at his shop at the last minute. Because of this, there was going to be a wait, so he took me into his home where his delightful mother brewed some delicious tea and attempted to feed me until I couldn't eat and I exchanged a few short stories with his parents. They were extremely welcoming and really sealed in that unique experience I was looking for. Because I did not want to delay the timeline too long with an impromptu haircut, I decided to forego the Saharan haircut, but the memories I made with Mouad and his family will be one for the books. I could go on about how awesome Mouad is but the bare minimum you need to know is if you're going to Morocco, you need to use this guy. You will not regret it.

This was a most pleasing, entertaining and and well organized trip. The Tour operator KimKim did a fabulous job for us. The driver and both the guides had exceptional knowledge and insight about the Sites they were showing. Abu Jalil our driver was very accommodating and helped us complete the tour very comfortably.

KimKim has done an exception job in executing this tour for us. we would recommend them to all our friends in the US.

Thank you KImkim

Our tour guide of Marrakesh was excellent. She was very knowledgeable and interesting.

Our driver Ayoub was outstanding. He was friendly and professional, always on time and very pleasant. He shared his love of Morocco with us.

Our guide Reda was the best, very knowledgeable about local culture as well as being extremely fluent in English. He’s an excellent driver. I highly recommend Original Travels for anyone who wants to see the best of Morocco. We’ve even met Saïd and his family in the desert campsite. He was extremely friendly. My wife and I will be back to Morocco again, and for sure will use Original Travels.