Kimkim Trip Reviews for Spain

4.9
Based on 558 ratings
Read 558 verified reviews by travelers who booked their trip to Spain on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Karenina organized a great 10 day tour around...
Spain | Mar 1 - Mar 10, 2023

les
les c.
Canada | Reviewed on Mar 11, 2023
Karenina organized a great 10 day tour around SW Spain. Of all the places I enjoyed Granada the most. Probably because the guide Marta put in the extra effort for the Tapas tour and the trip to the White Villages in the mountains. Read more

Karenina organized a great 10 day tour around SW Spain. Of all the places I enjoyed Granada the most. Probably because the guide Marta put in the extra effort for the Tapas tour and the trip to the White Villages in the mountains.

Activity Review
Private Transfer {{start_location}} to {{end_location}},  Hike Caminito del Rey
Private Transfer {{start_location}} to {{end_location}}, Hike Caminito del Rey
Spain

It was the first time my driver had been to the Camino Del Ray, so it took a little time to find the entrance. The entrance was not obvious; but the driver was determined asking several of the local guides, and personally walked with me to ensure I got to the right place.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Karenina Steinbach
Karenina
Karenina Steinbach
Local specialist in Madrid, Spain | Replied on Mar 23, 2023

Thank you very much for taking the time to write this review! I am so happy to hear you had a great time during your trip. I will pass on your kind words to Marta! I look forward to working with you again in the future!
Warmest regards,
Karenina

Planning with Kimkim results in a very memor...
Spain | Feb 17 - Feb 26, 2023

Christina
Christina F.
Grand Rapids, MI | Reviewed on Mar 05, 2023
Planning with Kimkim results in a very memorable trip! My siblings and I as well as our spouses were delighted with the experience. I planned a ten trip to Spain with Yuri and his knowledge was invaluable. Because Kimkim has so many great contacts and activities to choose from we were able to tailor the trip our interests. The resulting trip had the ease of a formal tour group but the privacy of handling arrangements ourselves. We visited Seville, Granada and Barcelona. All of our... Read more

Planning with Kimkim results in a very memorable trip! My siblings and I as well as our spouses were delighted with the experience. I planned a ten trip to Spain with Yuri and his knowledge was invaluable. Because Kimkim has so many great contacts and activities to choose from we were able to tailor the trip our interests. The resulting trip had the ease of a formal tour group but the privacy of handling arrangements ourselves. We visited Seville, Granada and Barcelona. All of our transportation was handled smoothly and comfortably.

Hotel Gravina 51 in Seville was such a luxurious experience. The facility is gorgeous and so well maintained. Although the bathroom is a bit small it was so well appointed I didn't mind that a bit. My bathroom at home is even smaller and not nearly as nice! The staff was very charming and the daily breakfast offerings were extensive, creative and well-prepared, perhaps the best meals we had in Spain. In Seville the highlights were our tour of the Alcazar, a Flamenco show and our cooking class. Our guides Penelope and Pilar were well versed on the history of Seville and insightful, passionate and just delightful to spend time with. Our cooking class with Ana at Fresh Cooking Spain was also a real pleasure. Her facility is gorgeous. We had fun preparing traditional Spanish foods and enjoyed eating them on her beautiful terrace.

In Granada we stayed at the Parador, right on the grounds of the Alhambra and this was also a great experience. My main quibble there was that we had twin beds, something Americans don't experience much. It was wonderful being located on the ground of The Alhambra. It is a bit of a hike going down into the town center but it was just what we needed to work off some calories. Our guide of the Alhmabra, Edu, was thoughtful and intelligent. Clearly Yannat Tours and Kimkim have a gift for discovering talent. The Alhambra and Generalife gardens are not to be missed, such a remarkable layered history. We also had two tours with Food Sherpas. We did not enjoy these tour guides as well. We weren't as impressed by the Food Sherpa guides in Granada. The guide for the market took us to two nice spots but she didn't seem to know much about food. The guide that did the wine tasting was a bit arrogant and I didn't feel that the wines she chose were very well representative of Spanish wines. Although all four were from Spain one of them was a Merlot, and another was an Albarino that was not from Rias Baixas.

We stayed at the Hotel Regina in Barcelona. The room product was a little rundown and there wasn't much sound proofing so one heard everything the neighbors were doing or talking about. The location is very convenient however and the breakfasts were good. In fact on the day that we left early in the morning for our balloon ride they prepared fabulous to go bags for us. They did not charge extra for this service and it was so considerate that they accommodated us in this way. The balloon trip was the highlight of our trip! The pilot was so skilled that none of us felt any anxiety. The views were spectacular, I can't describe how breathtaking it was when we rose above the clouds and saw the
Pyrenees! However our visit to Montserrat was cut very short. Our balloon ride ran longer than expected so all we were able to do was take the gondola to the top and then walk to the bus for the trip down. It was disappointing to not see anything in the monastery and we did not have lunch as stated in the itinerary. Perhaps the tour tries to cram too much in? I would recommend separating the two activities. But again I can't stress enough how much we loved the balloon! Our architecture tour was also a highlight. Our guide educated us on Guadi and his contemporaries and Sagrada Familia is a wonder. She also gave recommendations on things to visit on our own. This city is so gorgeous and has so much to offer.

We had to drop two activities from our plan and in the end this was a good thing. I would encourage anyone planning a trip like ours to build in plenty of time to explore on their own. We found the Spanish people to be so warm and welcoming and always felt safe walking on our own. I only wish Google Maps was easier to use for walkers. I heartily recommend planning a tour with Kimkim and look forward to exploring another country with their expert planning and guidance!

Hotel Reviews
Hotel Gravina 51
Sevilla
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parador de Granada
Granada
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Regina
Barcelona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Montserrat Day Trip with Hot-Air Balloon
Montserrat Day Trip with Hot-Air Balloon
Barcelona

Our balloon ride was the highlight of our trip, heartily recommended1

Quality of Experience
Guides, Drivers and Staff
Transport
Tapas & Flamenco Experience in Seville
Tapas & Flamenco Experience in Seville
Seville

The theater is a gem, small and intimate and beautiful. It was so fun to walk in to our seats on the front row. Pilar is outstanding!

Quality of Experience
Guides, Drivers and Staff
Private Mediterranean Cooking Class
Seville
Quality of Experience
Food
Guides, Drivers and Staff
Private transfer from  {{start_location}} to {{end_location}} with Ronda visit
Private transfer from {{start_location}} to {{end_location}} with Ronda visit
Spain
Quality of Experience
Guides, Drivers and Staff
Transport
Private Day Tour to Granada with visit to the Alhambra & Generalife Gardens
Private Day Tour to Granada with visit to the Alhambra & Generalife Gardens
Málaga

Here as in other sites we visited with a tour it is such an advantage to have skip the line access.

Quality of Experience
Guides, Drivers and Staff
Taste of Granada Walking Food Tour
Taste of Granada Walking Food Tour
Granada

Our guide was not very knowledgeable about food, disappointing.

Quality of Experience
Food
Guides, Drivers and Staff
Wine Tasting & Tapas Experience
Wine Tasting & Tapas Experience
Granada

We were not as impressed with our guide as she is in herself.

Quality of Experience
Guides, Drivers and Staff
Private Gaudí Architecture Walk with La Sagrada Família
Private Gaudí Architecture Walk with La Sagrada Família
Barcelona

Our guide taught us a lot about Guadi and his contemporaries and gave us recommendations for see on our own.

Quality of Experience
Guides, Drivers and Staff
Private Visit to Seville’s Cathedral & Alcázar
Private Visit to Seville’s Cathedral & Alcázar
Seville

Our guide Penelope is a treasure!

Quality of Experience
Guides, Drivers and Staff
Local specialist:

An in depth visit to historic and beautiful southern Spain
Spain | Feb 4 - Feb 25, 2023

P
Paula and Herb R.
Pittsfield, MA | Reviewed on Mar 04, 2023
We recently returned from a wonderful trip to southern Spain. Our travel itinerary was prepared by Luis of Hidden in Spain, and was exceedingly well done. Pretrip info was extensive. All accomodations were centrally located inthe historic districts of the cities we visited. Tours and tour guides were excellent, and we saw so much, both in the cities, and beyond. Of particular mention, an outstanding flamenco performance followed by dinner with Guido, a wine tasting visit to a sherry bodega,... Read more

We recently returned from a wonderful trip to southern Spain. Our travel itinerary was prepared by Luis of Hidden in Spain, and was exceedingly well done. Pretrip info was extensive. All accomodations were centrally located inthe historic districts of the cities we visited. Tours and tour guides were excellent, and we saw so much, both in the cities, and beyond. Of particular mention, an outstanding flamenco performance followed by dinner with Guido, a wine tasting visit to a sherry bodega, and a delightful olive/ olive oil education at a scenic hilltop olive plantation. One guide, Kate, who guided us for two tours, hosted us for a spectacular at home tapas/ wine pairing dinner. Travel arrangements in country, by bullet train and bus, were a positive experience. I can strongly recommend Luis and Hidden in Spain if you want to visit Spain in depth.

Local specialist: Luis Fernandez de Vega
Luis
Luis Fernandez de Vega
Local specialist in Gijón, Asturias, Spain | Replied on Mar 06, 2023

Good morning Paula,

Just want to thank you for your kind words. I'm very happy to know you enjoyed the trip and things were as expected and the guides were good. It is an important part of this business to have to appropriate providers so you get the most of your time and money and enjoy the experience. Luckily most of the guides I work with, as well as hotels/apartments and private drivers, are awesome.
I hope this is not the last time you visit our country and I can have the opportunity to plan a new trip for you sometime. Till then, splash keep in touch.

My best wishes,

Luis

Marta was an amazing agent to work with. Very...
Spain | Aug 28 - Sep 5, 2022

Helen
Helen L.
Chicago, IL | Reviewed on Feb 27, 2023
Marta was an amazing agent to work with. Very responsive, pays attention to detail, and did a great job taking into consideration our preferences and constraints. Have highly recommended KimKim to our friends and family because of Marta's excellent work. Read more

Marta was an amazing agent to work with. Very responsive, pays attention to detail, and did a great job taking into consideration our preferences and constraints. Have highly recommended KimKim to our friends and family because of Marta's excellent work.

Hotel Reviews
7 Islas Hotel
Madrid

The breakfast that was included was amazing!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Puebloastur Eco-Resort Wellness & Spa
Cofiño, Parres

Gorgeous hotel and spa set in a very beautiful part of Spain. Great food too, although pricey. Wished we could have stayed longer.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Feb 28, 2023

Hi Helen, thank you for submitting your review! It was a pleasure to prepare a trip to Portugal and Spain for both of you. I hope you enjoyed all the activities and that you discovered new places on your road trip that will inspire you to come back. Let me know if I can be oh help in the future. All my best, Marta

We had a very good time overall In Seville, t...
Spain | Feb 17 - Feb 26, 2023

D
Dwight L.
Little Rock, AR | Reviewed on Feb 27, 2023
We had a very good time overall In Seville, the Hotel Gravina was very nice, the guides Penelope and Pillar, and the cooking school coach, Ana, were all great. The guide in Ronda was ok, not quite a good as the Sevillanos. The Parador in Granada was also very nice. Eduardo was a great guide. The food sherpas (Mollie, Katya) were fine, but their work was harder with us (most of us are foodies, Christina went to chef school and owned a wine shop, Lance works as a food expert at a high end... Read more

We had a very good time overall In Seville, the Hotel Gravina was very nice, the guides Penelope and Pillar, and the cooking school coach, Ana, were all great. The guide in Ronda was ok, not quite a good as the Sevillanos. The Parador in Granada was also very nice. Eduardo was a great guide. The food sherpas (Mollie, Katya) were fine, but their work was harder with us (most of us are foodies, Christina went to chef school and owned a wine shop, Lance works as a food expert at a high end grocery store in Dallas, so we already knew a lot). The Barcelona hotel, the Regina, was not as nice as the other two, as pertains to the rooms. The breakfast was very nice). The hot air balloon ride was a highlight of the trip and wonderful. Scheduling could have been better, though I'm unsure where to lay the blame. We arrived late for the tour of Monserrat, and it was basically cut very short as a consequence. The guide, Mateo, repeatedly apologized, and I'm not sure how he would have been with the amount of time he usually has to guide. The Gaudi guide, Ana, was also great.

Local specialist:

Family Trip to Spain
Spain | Feb 17 - Feb 26, 2023

Mary Pat
Mary Pat H.
Dallas, TX | Reviewed on Feb 27, 2023
My sister worked with Yuri to plan our family trip to Spain and every detail was taken care of. We had the most incredible trip with wonderful guides and once in a lifetime experiences! We definitely plan to use KimKkm again. Read more

My sister worked with Yuri to plan our family trip to Spain and every detail was taken care of. We had the most incredible trip with wonderful guides and once in a lifetime experiences! We definitely plan to use KimKkm again.

Hotel Review
Hotel Gravina 51
Sevilla
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist:

Great museum and architecture tours
Spain | Feb 5 - Feb 16, 2023

A
Avni P.
Manhattan, NY | Reviewed on Feb 24, 2023

The museum, architecture and cultural tours organized were great. Local tour guides were great and very informative. This service was great that I could have all of the logistics, etc taken care of for me. But I don’t think the tapas tours were worth it. For the price paid, I didn’t expect to have to worry about cleanliness or food quality or safety. For both Seville and tapas tours, I was taken to places that were dusty and with food sitting out. I would skip tapas tours type of activities for my next trip.

Local specialist:

Easy planning, best trip planning experience I have so far!
Spain | Jan 28 - Feb 4, 2023

Joann
Joann L.
Canada | Reviewed on Feb 13, 2023

I was always intimidated by the concept of trip planning. But kimkim is the best tool I have found so far.
I can adjust my schedule and to-dos based on my pace. And the "self-guided tour" information on this site is very helpful on the days I don't want to book a tour, and allows me to wander around the city with some ideas in my head.

Did have some trouble adjusting the number of guests during booking cuz one of the people ended up not coming. But Yuri my appointed travel specialist in kimkim was able to change that for me very quickly.

A five-star experience!

Local specialist:
Yuri
Yuri I.
the Netherlands | Replied on Feb 13, 2023

Thank you, Joann, for your review.
It was a pleasure planning your trip.
We are constantly improving our product, so the next time you book your trip, you will have an even better experience.
See you on your next trip with kimkim.com

We had a really excellent experience! Some ac...
Spain | Jan 22 - Feb 1, 2023

A
Alex S.
Taylors, SC | Reviewed on Feb 08, 2023

We had a really excellent experience! Some activities that we planned ended up being closed due to the off-season, but the rest of our itinerary was really easy to plan and then the activities were extremely enjoyable. Great recommendations on hotels. The only complaint is that some changes were tricky to process once we got there. We would recommend for others, especially on your first trip to a new city. Yuriy was excellent to work with and very knowledgeable.

Local specialist:
Yuri
Yuri I.
the Netherlands | Replied on Feb 13, 2023

Thank you, Alex, for your review.
It was a pleasure planning your trip. We are constantly working on improving our product, so next time you decide to book your trip you will have an even better experience.
See you on your next trip with kimkim.com

It was a seamless experience from start to fi...
Spain | Jan 20 - Jan 28, 2023

A
Amanda T.
Australia | Reviewed on Feb 07, 2023
It was a seamless experience from start to finish even though I was very sceptical about going though and online platform that I knew nothing about. I was initially attracted to the itineraries online when I was searching for places to visit in Spain and then I was impressed by how much information was available to me through their website. We have always organised our own travel arrangements, however I will happily re-use Kim Kim again and have already recommended to our friends. Two groups... Read more

It was a seamless experience from start to finish even though I was very sceptical about going though and online platform that I knew nothing about. I was initially attracted to the itineraries online when I was searching for places to visit in Spain and then I was impressed by how much information was available to me through their website. We have always organised our own travel arrangements, however I will happily re-use Kim Kim again and have already recommended to our friends. Two groups are now using them for their next holidays in other parts of the world. We really enjoyed the private guides and having drivers at each stop along the way to greet us and get us straight to our accommodation and the flow of information and constant communication from Alfonso was brilliant! We couldn't fault anything!

Activity Reviews
Ancient Bath Experience
Ancient Bath Experience
Spain
Private Extended Visit to Sagrada Família
Private Extended Visit to Sagrada Família
Barcelona
Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Feb 07, 2023

Dear Amanda.
All the guides involved in your trip make the same comment; What a nice couple!
It was a pleasure sharing our territory with you.
Take care!

Memorable trip but wouldn't use KimKim or Espiritu Travel again
Spain | Dec 20 - Jan 5, 2023

S
Suzy M.
Walnut Creek, CA | Reviewed on Jan 29, 2023
Planning and booking were just okay. I wouldn't use the service again. There were gaps between communication from Katerina which only became concerning as we were coming up on our travel date and hadn't received documentation. This was the most $ we had ever spent on a vacation and while I see the value of an app combined with some service from Katerina, I would have liked more hand holding. One of the main benefits I was hoping for and that was promoted was having someone local where we were... Read more

Planning and booking were just okay. I wouldn't use the service again. There were gaps between communication from Katerina which only became concerning as we were coming up on our travel date and hadn't received documentation. This was the most $ we had ever spent on a vacation and while I see the value of an app combined with some service from Katerina, I would have liked more hand holding. One of the main benefits I was hoping for and that was promoted was having someone local where we were traveling who knew the ins and outs of where we were going and could recommend great experiences. Virtually all experiences that were booked for us were available on Viator. On some occasions there would be a driver who would take us around or pick us up at a train station or airport while on others we were on our own. I couldn't quite understand the difference. We were traveling over the holidays and Katerina told us everything would be closed on Christmas and New Year's. I was a bit nervous but absolutely everything was open so I ended up booking activities for us at additional cost. Unsure what happened there, and is just an example where local information didn't pan out. On a couple of occasions I had to reach out to Katerina on the app but others at Espiritu Travel responded as apparently she was on vacation as the same time as us. They were very helpful. Katerina was also on vacation while we were planning the trip so that was the explanation for the delay in communication and why our travel documents were delayed. We were traveling for 3 weeks so would need laundry services. Katerina indicated the hotels would be able to provide but none of our hotels had laundry service. We were able to find laundromats. There were some other things like a flamenco tour that was a 15-minute cab ride shortly after a 3.5 car ride to arrive in Granada. We just didn't go, it was too much driving and a rest after arriving would have been better timing. I had requested 3-star hotels to keep the budget down but would have liked to have more input to the location of the rooms or option to upgrade. We also had two adult children w/ us, boy and girl, and needed twin beds. That wasn't available at (just) one of the hotels, they said it hadn't been requested by KimKim. In Seville there was only 1 tour planned (e-bikes, really fun), and then in Porto there was nothing planned at all so I spent more to book things. It was New Year's but again, everything was open. All that being said, it was a really memorable trip, some of our guides were fantastic, others just average which was fine. Bumps in travel are always expected but I wouldn't use KimKim or Espiritu Travel again and now that I'm more experienced I'd feel comfortable just planning the whole trip on my own. I read a lot of reviews before booking with KimKim and others seem to have had a great experience so not sure what to make of it.

Activity Reviews
Tapas Culinary Experience
Tapas Culinary Experience
Madrid

We had done another tapas tour in Barcelona and while there was zero history shared, the guide was a lot of fun. Here was the opposite, he talked too much, not allowing enough time for the group to interact. The food and drinks were really good, however, and a couple in our group were vegetarian which was handled really nicely, there were good options.

Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid
Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid
Madrid

Toledo was a highlight of our trip and our guide Natalia was wonderful. She was born and raised in Toledo and was very knowledgeable and generous with information, even sharing her phone number with us if we had a problem while we were traveling. The train ride to Toledo was fine and Natalia and a driver picked us up. We took a cab back to the station at the end of the day and met a really fun cab driver. We were curious about the 'new' Toledo and we asked him to take us through that part of town which he obliged. Just a really nice person and we had a lot of fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit of Granada Through Its Scents
Guided Visit of Granada Through Its Scents
Granada

This was a really unique idea but I think they just haven't figured out the execution yet. It's intended to be a tour of the 'smells' of the city. The guide takes you around and pulls out small papers for you and then sprays them with a scent he referenced in his talk. He was very passionate about the idea, and we even ran into him later at Alhambra and he was very friendly, offering to help with any questions. I had asked our tour planner about this one a couple times because I didn't think it was a good fit for us but she thought it was. I wish I had more strongly declined.

Quality of Experience
Guides, Drivers and Staff
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada

The guides really make all the difference and this was a first-class experience. We toured with a group through all of the beautiful grounds. This is a must when you're in Granada.

Quality of Experience
Guides, Drivers and Staff
Seville by E-Bike
Seville by E-Bike
Seville

Super fun. Be aware you don't actually cover much ground and you do need to drive through crowds. But really a lot of fun.

Quality of Experience
Guides, Drivers and Staff
Train Seville to Córdoba,  Guided Visit of Córdoba, Train Córdoba to Seville
Train Seville to Córdoba, Guided Visit of Córdoba, Train Córdoba to Seville
Seville
Local specialist: Karenina Steinbach
Karenina
Karenina Steinbach
Local specialist in Madrid, Spain | Replied on Feb 03, 2023
Hi Suzy, thank you for taking the time to send us your review, it is important to me. I was pleased to read that you had a memorable trip to Spain and Portugal, however I understand that you felt that I fell short in some areas. I would like to address those points if I may. You mentioned that there were gaps in communication. I have referred back to our conversation in KimKim and I am not clear as to your meaning with gap as I can see that when you wrote to me, I always answered you... Read more

Hi Suzy, thank you for taking the time to send us your review, it is important to me. I was pleased to read that you had a memorable trip to Spain and Portugal, however I understand that you felt that I fell short in some areas. I would like to address those points if I may.

You mentioned that there were gaps in communication. I have referred back to our conversation in KimKim and I am not clear as to your meaning with gap as I can see that when you wrote to me, I always answered you back. I don't work on weekends so if you are referring to a time gap it could have been over a weekend or if your message came in late in the afternoon after I had gone home for the day. I was not on any vacation (except for one Friday, the 25th of Nov) from the time you inquired in Sep until I had my vacation starting on the 19th of Dec. Also I sent your detailed travel documents on the 1st of Dec for your trip departing on the 20th which is within our standard timeframe of 2-3 weeks before departure.

It is true, I was on family Christmas vacation during the time you were in Spain and Portugal, however I can see in the chat conversation in the app that when you wrote to us, one of my colleagues always responded to you in a timely manner. Over the holiday period, in addition to myself, there were several other people on Christmas vacation so the Espíritu Travel team work together to handle the travelers that are in country rather than have one person assigned.

In your itinerary, I provided lots of additional information for each place that you planned to travel including ideas for during your free time, information specific for the Christmas holiday as well as restaurant recommendations. I know the in and outs of each of the destinations that you visited but I am based in one location, in Madrid. In most of the places you visited, you had private tours with local guides who are always more than happy to also provide additional information and recommendations if you directly ask them. If there was a specific experience that you had in mind while we were planning the trip or even after you booked or during your trip, I would have been more than happy to have included it.

In regard to the difference in transfers, meaning ones that were included and not, the ones that were included were listed in the pricing summary before you booked your trip. Generally, we don't include the transfers to/from the train station because for longer trips such as yours with several train connections, it would increase the price so in order to keep within a stated budget, I did not include the transfer to/from the train station. However, if you had wanted them, I certainly could have added them but it was never indicated to me that you wanted all the transfers included. Even if after you had booked your trip and received your travel documents, if you had wanted to add them, I could have added them.

I personally spent Christmas last year with my family in Granada and I know that nothing was open on Christmas Day. One of the owners of Espíritu Travel has spent 3 New Year's Days in Porto and she confirmed to me that nothing is open on New Years Day. When you write ¨everything was open¨, do you mean that you were able to book an activity? The local guides with whom we work are not our employees, they can tell us what days they want to work and what days they don't. None of our local guides for those two places would confirm tours on Christmas Day or New Years Day. We only work with local guides who we know not Viator so I would not have just booked some random guide or tour for you.

In regard to the additional cost for these activities, I have seen in our conversation during the planning that you were asking me to lower the price so including more activities and or transfers would have increased the price.

All the hotels in which you stayed except the one in Porto have laundry services, I personally called the hotels. However, when I spoke to the Porto Charming Hotel, they told me they could send a person from the hotel to a nearby laundry with the your clothes. In regard to the laundry service at other hotels; Petit Palace Puerta del Sol confirmed to me by email (I can send you the email if you like) and by phone; Palacio de Santa Ines states on their website that they have laundry service; and both the Parador de Ronda and Be a Poet Baixa Hotel states on their websites that they have laundry service. So I am not sure why you were not able to have had your laundry done if you asked at reception.

If you refer back to the trip plan in KimKim, you are able to see that originally I had you booked on the fast train to go from Madrid to Granada. However, train tickets can only be booked 2 months in advance so on the day the tickets became available and I went in to purchase your tickets, the one and only morning train was already sold out because the 23rd of the Dec would have an very busy day for travel for Spanairds heading home for the holidays. So I booked a private transfer departing at 8,30 from Madrid so arriving to Granada early afternoon so you would have time to rest and have lunch. The Flamenco show was at 9pm so if you felt it was going to be too much for one day, one of colleagues could have changed it to a Flamenco show in Seville for example. Travelers have different styles of travel so I would need to know if you considered it too much for one day other travelers might not have considered it too much. Also, the venue for Flamenco is located in the historic part of Granada so it was in walkable distance from your hotel, 15 minutes.

In regard to the location of your rooms at the hotel and/or upgrades. Hotels would not be able to confirm to us the location of your particular room before arrival but if you needed a specific location such as lower floor or near an elevator, I would have been happy to have requested this with the hotel. I know that they wouldn't guarantee it to me but at least I could have made the request for you. There is always an option to upgrade a hotel room but again, during the planning phase of the trip, you wanted to keep the costs down but if you had wanted one, I could have certainly booked an upgrade for you. I requested two beds at each hotel which was reconfirmed just before your arrival. It is my understanding that after checking to the hotel in Porto that they did give you a hotel room with two beds. So all your hotel rooms had two beds as requested.

In Porto, when I sent you the revised trip plan after you asked me to include Porto, you went through each activity and put a a ¨like¨ next to day 11, 12 and 13. So indicating to me that you were ok with no activities for those days. In addition, one of the days was the first of Jan which as mentioned before we were not able to confirm activities for that day. My apologies for not suggesting activities for the 30th and 31st of Dec and that you had to organize them yourself. I would have been more than happy to organize them even after you had received your travel documents but I was under the impression that you were ok with having free days based on your feedback during the planning. Each traveler is different, some people want lots of activities and other don't so I have to rely on feedback from the traveler in order to know ones preference.

Lastly, I wanted to comment about the guided tour in Granada. This is a new experience (you were looking for local experiences, you mentioned) developed by the guide you had and we have had nothing but five star reviews, I am happy to go through our reviews to send them to you so you are able to ssee. I have reviewed our conversation regarding your questions about this tour, I never said it was a good fit for you, I only explained the details of the tour for you to decide if you wanted to included it or not.

I was saddened to read your review of me and Espíritu Travel given that you indicated that it was a memorable trip. You are able to see a near perfect rating of five stars for the company and myself. I always have the best interest of the traveler and to provide the best service possible so that they have memorable trips. I am sorry that you felt that I did not provide it, it certainly was not my intention.

So grateful to have found Kimkim. Everything...
Spain | Dec 30 - Jan 10, 2023

Mareeni
Mareeni S.
Escondido, CA | Reviewed on Jan 21, 2023
So grateful to have found Kimkim. Everything was seamless. Great communication and wonderful ideas. The concert at Palau de la Musica was phenomenal. Pintxos tours sublime. Our guides Nereae and Diego so helpful and knowledgeable. Read more

So grateful to have found Kimkim. Everything was seamless. Great communication and wonderful ideas. The concert at Palau de la Musica was phenomenal. Pintxos tours sublime. Our guides Nereae and Diego so helpful and knowledgeable.

Hotel Review
Hotel Ercilla de Bilbao
Bilbao, Bizkaia

Breakfast was unbelievable! Rooms small but comfortable

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Jan 23, 2023

Hi Maareni! Thank you so much for taking the time to write this review and for your feedback, which I will make sure to forward to our team of local guides, who were very happy to show you around Barcelona and Basque Country! I'm so glad you and your family enjoyed this adventure and it was my pleasure to help you with this trip. Kind Regards, Raquel :)

Our trip to Spain was absolutely spectacular....
Spain | Sep 9 - Sep 20, 2022

M
Mary L.
Lakewood, CO | Reviewed on Jan 15, 2023
Our trip to Spain was absolutely spectacular. Bea was extremely helpful and knowledgeable. She suggested options for our itinerary that enhanced our trip. We so appreciate her expertise and for arranging such a wonderful trip for us. We had a fabulous time! We visited Madrid, Toledo, Merida, Zafra, Seville, Grazelema, Ronda, Granada and Cordoba. Our trip was filled with historical tours of many of the cities and the guides selected for us were wonderful. Most were local to the... Read more

Our trip to Spain was absolutely spectacular. Bea was extremely helpful and knowledgeable. She suggested options for our itinerary that enhanced our trip. We so appreciate her expertise and for arranging such a wonderful trip for us. We had a fabulous time!

We visited Madrid, Toledo, Merida, Zafra, Seville, Grazelema, Ronda, Granada and Cordoba. Our trip was filled with historical tours of many of the cities and the guides selected for us were wonderful. Most were local to the town we visited and most were true historians; extremely knowledgeable, but also with a good sense of humor. We enjoyed all of them. We also visited an Olive Oil Estate , Countryside Wine Tour and a Gourmet Tapas and wine tour. Each tour was unique and enjoyable. Ester was our favorite wine from our wine tour.
We also participated in a ceramic tile painting workshop while in Grenada. I would definitely recommend this workshop for all. They explained the process, demonstrated and were very patient with us as we tried to replicate their handiwork. We had so much fun and it is nice to have our tiles as a perfect souvenir.

Driving through the country was quite easy and a little interesting when arriving at city centers. Some of the roads are quite narrow, but it added to the adventure.

If I have another chance to visit Spain, I would spend more time in Toledo and Ronda. And I would leave the last couple of days without any plans to relax. With so much to see and do, it is hard not to over schedule.

Thank you again Bea and KimKim!

Hotel Reviews
Parador de Toledo
Toledo

Amazing views and very friendly, fabulous service.

Staff
friendly, helpful
Catalonia Ronda
Ronda

Great views! We upgraded our room and were quite happy. Very spacious, clean and comfortable. We had champagne on the rooftop patio...wonderful!

Location
Close to everything
Staff
Friendly, helpful
Cleanliness & Comfort
Very clean and comfortable.
Activity Review
Workshop:  Traditional Tile Decoration
Workshop: Traditional Tile Decoration
Granada

This was a unique experience that we had not been exposed to before, and we absolutely loved every part of this workshop. I would highly recommend. It was fun to be creative.

Quality of Experience
Unique, very helpful in assisting us in creating our tiles
Guides, Drivers and Staff
staff was very supportive and helpful
Transport
We drove ourselves :)
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Jan 16, 2023

Hi Mary, where to start? Thank you!!! It was a great pleasure to organize this amazing road trip around Spain for all of you and I am so, so happy to hear you enjoyed your time here with your guides discovering new places and experiences along the way. If you plan to come back to Spain in the future, I will be more than happy to help with that :) Best regards! Bea

Everything we hoped for!
Spain | Aug 26 - Sep 5, 2022

Elisha
Elisha T.
Laguna Beach, CA | Reviewed on Jan 13, 2023
Our trip was everything we had hoped it would be and Marina made it happen! I had a very limited amount of time to plan this trip and she made herself available to answer any questions or concerns we had. I will absolutely use kimkim again and highly recommend it. Marina is the icing on the cake! Response time while in Spain was also exceptional. We had a couple of questions during our travels and we received help almost instantly. Thank you for making our trip so memorable! Read more

Our trip was everything we had hoped it would be and Marina made it happen! I had a very limited amount of time to plan this trip and she made herself available to answer any questions or concerns we had. I will absolutely use kimkim again and highly recommend it. Marina is the icing on the cake!

Response time while in Spain was also exceptional. We had a couple of questions during our travels and we received help almost instantly.

Thank you for making our trip so memorable!

Hotel Reviews
Hotel España Ramblas
Barcelona

Don't recommend. Location is good but that's it.

Authenticity & Character
Location
in the center of the gothic quarter
Staff
Cleanliness & Comfort
Windows fogged and mold. bathrooms not comfortable and could be cleaner. Not great
Majestic Hotel & Spa Barcelona
Barcelona

Perfect location in Barcelona. Safe, friendly, beautiful, clean. We'd love to visit again. They treated us like royalty! Food was terrific as well.

Authenticity & Character
They keep true to the history and it's exceptionally maintained
Location
Staff
Can't compliment enough
Cleanliness & Comfort
Hotel Aigua Blava
Costa Brava · Girona

Beautiful location and private beach. Very helpful staff

Authenticity & Character
Location
Beach! Views!
Staff
Cleanliness & Comfort
Very clean, comfortable. I wish they had more food options. Breakfast was great but after our first night, we left for meals elsewhere. Only drink service at pool. It would be awesome if they offered some kind of food service poolside instead of chips and prepackaged icecream.
Activity Reviews
Day Trip to Montserrat & Penedès Region Wine Tasting
Day Trip to Montserrat & Penedès Region Wine Tasting
Barcelona

Our guide made it special for us. Super friendly. Llopart winery was very fun!

Guides, Drivers and Staff
Transport
Kayaking Excursion
Kayaking Excursion
Spain

Guide was great! Beautiful day and plenty of time to jump off of rocks and swim. Beautiful way to experience the seaside of Spain and it's ocean wildlife.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Tour of Barcelona & La Sagrada Familia
Private Tour of Barcelona & La Sagrada Familia
Barcelona
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Jan 20, 2023

Hi Elisha, thank you so much for taking the time to write your trip review! I am thrilled to hear you and your family had such a marvelous time in Spain. It was my pleasure to work with you and organize this experience for your family. I will pass on your kind word to all the team :) I am sorry to hear that your experience at the Hotel España Ramblas was not pleasant, we have worked with this hotel before and always had good feedback so I will let the hotel know about your comments since it is unnaceptable. Thank you again for letting us be a small part of your trip :) Warmest regards, Marina

Unique Vacation Planning Platform
Spain | Dec 18 - Dec 28, 2022

S
Samuel B.
Singapore | Reviewed on Jan 09, 2023
The platform KimKim provided was to me very useful and effective in putting together a personalised trip plan to a destination which I did not do much research into beforehand. It allowed me to choose the exact elements of what we wanted to see and do, and not just take an entire pre-determined package; but saved me the trouble of communication with tens of tour companies, hotels and transport and ticketing services. I just paid one single bill for it all, and though I did not do an... Read more

The platform KimKim provided was to me very useful and effective in putting together a personalised trip plan to a destination which I did not do much research into beforehand. It allowed me to choose the exact elements of what we wanted to see and do, and not just take an entire pre-determined package; but saved me the trouble of communication with tens of tour companies, hotels and transport and ticketing services. I just paid one single bill for it all, and though I did not do an exhaustive comparison, I don't believe the prices were unreasonably higher.

Yuri who assisted my booking from start to finish was informative and helpful. The mix-up on one particular day's tour that occurred was addressed by him promptly and responsibly, and a generous compensation was subsequently offered by KimKim for the inconvenience caused.

Overall I was happy with the experience and would consider using Kimkim again

Hotel Review
Leonardo Hotel Barcelona Las Ramblas
Barcelona

Our family of 4 had 2 rooms at this hotel, of which one was just a poorly laid out and positioned room which though was unsatisfactory, in itself would not be a fair overall reflection of the hotel. But we had a case of bed bugs in the other room which is unacceptable. The hotel did immediately provide a change of room with out question when we complained. But the ease of their response only made us believe bed bugs is a prevalent problem they have,

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist:
Yuri
Yuri I.
the Netherlands | Replied on Jan 10, 2023

Samuel, thank you so much for your review. Really happy that you had fun on your trip to Spain. And thank you for sharing information about the hotel. We take them very seriously. I have disabled this hotel at our platform.

KimKim Exceeds all Expectations
Spain | Dec 25 - Jan 3, 2023

David
David C.
San Francisco, CA | Reviewed on Jan 06, 2023
We admittedly were nervous entering our first experience with KimKim, not knowing whether the scheduled drivers and guides actually show up, what would the tours really be like, what about the hotels, would the restaurant reservations actually be reserved? Not to worry! Everything went exactly as scheduled, all drivers and guides were exceptional, the hotels were great (one spectacular), and the food astounding., and Marta was there every step of the way. The overall experience could not be... Read more

We admittedly were nervous entering our first experience with KimKim, not knowing whether the scheduled drivers and guides actually show up, what would the tours really be like, what about the hotels, would the restaurant reservations actually be reserved? Not to worry! Everything went exactly as scheduled, all drivers and guides were exceptional, the hotels were great (one spectacular), and the food astounding., and Marta was there every step of the way. The overall experience could not be better. PS: We want especially to thank Marta for somehow getting us a New Year's eve reservation at José María after we had failed. It was a truly spectacular culinary experience. Marta is remarkable! Thank you.

Hotel Reviews
Hotel Rector
Salamanca

This is a very small, boutique hotel is a perfect location related to the historic heart of Salamanca. The service was personalized and exceptional. The rooms were beautiful and well-appointed. We were greeted with champaign and some special treat every night. This is one of the best hotels we have experienced anywhere we have travelled. We cannot recommend it too highly.

Authenticity & Character
Beautiful throughout; with very classy art and decoration.
Location
Staff
Carried bags to room before we knew they were gone. Nothing they would not do to be helpful.
Cleanliness & Comfort
Simply perfect!
Hotel Palacio de Valderrábanos
Ávila

Perfectly located right next to the Cathedral in the heart of the old city. Nothing fancy, but very pleasant.

Authenticity & Character
In historic structure well repurposed.
Location
Could not be better located.
Staff
Professional and accommodating. Expect to carry your own luggage.
Cleanliness & Comfort
Hotel San Antonio El Real
Segovia

We initially thought that the hotel was badly placed, outside the walls of the old city. It turned out to be a perfect location to follow the Roman aqueduct into town. For those with cars, it actually has a parking lot, which you will not find in the city center.

Authenticity & Character
Location
Staff
Expect to carry your own luggage. Facility with English was helpful. Accommodating in every way.
Cleanliness & Comfort
Nothing special, but pleasant.
Hotel Madrid Alameda Aeropuerto, Affiliated by Meliá
Madrid

Much higher quality, more pleasant and less generic than your average airport hotel.

Authenticity & Character
Location
10 minutes to the terminal. In a neighborhood of apartment residences.
Staff
Cleanliness & Comfort
Activity Reviews
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto

This was the highpoint of our two weeks in Iberia. Coming from California wine country, BUT already hooked on Duoro red wines, we were not prepared for the steep hillsides and rugged beauty of the river. Second, the specific driver, Rui, was remarkable: Personable, knowledgeable, and responsive. He specifically approved of the choice of Quintos de S. Tiago in Mesâo Frio, which on the outside is a dump that no-one would pull off and visit on their own--burned out buildings, junky driveway, humblest of houses. But, upon entering the house through an open-hearth kitchen, we knew we were in for something special. The food, the wine, the atmosphere, and the host made this the Quinta an unforgettable experience. Keep using Rui and this particular Quinta.

Quality of Experience
It rained all day, and we didn't care. Even the river cruise was perfect.
Guides, Drivers and Staff
Everything you could want in a driver--and more. He really opened up after he became familiar with us.
Transport
Guided Visit of Salamanca
Guided Visit of Salamanca
Spain

Our guide met us in a timely manner at the hotel and walked us through the University and Cathedral and associated areas. She was delightful, but overly detailed about things that interested her and not necessarily sensitive to whether or not it interested us. She was particularly absorbed with esoteric marginalia about the university. Eventually, after the tour was 30 minutes longer than scheduled, we (gently, I hope) asked her if we could have the opportunity to explore on our own.

Quality of Experience
Guides, Drivers and Staff
Transport
Didn't like: Driver knew very little about stops along the way.
Guided Visit of Ávila
Guided Visit of Ávila
Spain

With certificates in tourism and theology, our guide provided the perfect introduction to Avila and its two saints--Teresa and Juan de la Cruz. He quickly picked up our interest in them and shaped the tour and his message to our interests. For instance, at the chapel built in the room where Teresa probably was born, he emphasized the holiness of the space, not the art of the chapel, and he asked if we wanted some time just to sit in prayer and contemplation; we did. He also recommended the monastery where Teresa had trained and lived, and we found it to be a deeply moving experience. I was in the museum business for 40 years, and I deeply appreciated the simple presentations, the unprotected access to the "things," and the freedom to explore on our own time. Our guide reflected that receptive and trusting attitude and helped us discover meaning and treasures beyond the formal tour.

Quality of Experience
Guides, Drivers and Staff
The tour guide provided the perfect introduction and shaped it to our obvious interests as we went. He was responsive and suggestive, with great integrity.
Transport
Privately Guided Visit of Segovia
Privately Guided Visit of Segovia
Spain

This was the most traditional tour of the trip. The handed us ear plugs, spoke into a microphone, and largely led with her back to us. She would have fit as a tour guide in San Francisco. At the same time, she provided a marvelous orientation to the city, not too detailed, but with enough off the wall items--like the first book published in Spanish--to make it fascinating. A special commendation: When she informed us that the Cathedral was closed New Year's Eve (the day of our tour) and New Year's Day, we noted that January 1st was a Sunday, she called a friend to check on service times, which we attended the next day. That is the kind of personal responsiveness you would seldom receive on a tour in the United States. She also helped us plan our walking for the next day. We are grateful for her tour and assistance.

Quality of Experience
There is so very, very much packed into this small city.
Quality of Experience
There is so very, very much packed into this small city.
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Jan 09, 2023

Hi David, I am in awe after reading your review. It was a true pleasure to be your specialist and an introduction to Kimkim for all of you. I am very happy to hear you enjoyed the journey, from Portugal through Castille and Madrid. Your feedback will help us continue creating unique trips for future travelers. If you need help with future endeavors in Portugal or Spain, you have my contact. Warmest regards, Marta

Amazing Spain and Portugal
Spain | Sep 6 - Sep 29, 2022

K
Kay N.
Australia | Reviewed on Jan 04, 2023
This trip began in Nov 2019 just before Covid hit so unfortunately we had to postpone until Sep 2022. Sam was incredibly helpful with planning and tweaking to accommodate our changes.
We were amazed by the level of detail Sam provided and we actually spoke to him by phone from Spain which left us feeling very comfortable with the itinerary and that everything was above board.
We absolutely got value for money. Accommodation was 95% very good with just a couple of little glitches but...
Read more

This trip began in Nov 2019 just before Covid hit so unfortunately we had to postpone until Sep 2022. Sam was incredibly helpful with planning and tweaking to accommodate our changes.
We were amazed by the level of detail Sam provided and we actually spoke to him by phone from Spain which left us feeling very comfortable with the itinerary and that everything was above board.
We absolutely got value for money. Accommodation was 95% very good with just a couple of little glitches but these were compensated with other items. Drivers, guides and transport were above what we anticipated.
I would have no hesitation in recommending Kimkim in general but Sam in particular.
In fact, we are currently trying to organise a trip to the UK with Kimkim and do so very confidently

Local specialist: Sam Lister

Fabulous Trip to Spain thanks to Marina and kimkim!
Spain | Dec 18 - Dec 31, 2022

K
Kathleen L.
Evanston, IL | Reviewed on Jan 02, 2023
We’ve traveled extensively through Europe and always planned our own trips but we didn’t have time to plan this year. Luckily we found kimkim which focuses on independent travelers. Our journey started in Barcelona. We flew to southern Spain rented a car and stayed in Granada, Seville and ended our trip in Madrid. Marina planned a wonderful trip for us. From the moment we started planning and throughout the actual trip Marina and her team were very responsive and always available to... Read more

We’ve traveled extensively through Europe and always planned our own trips but we didn’t have time to plan this year. Luckily we found kimkim which focuses on independent travelers.

Our journey started in Barcelona. We flew to southern Spain rented a car and stayed in Granada, Seville and ended our trip in Madrid.

Marina planned a wonderful trip for us. From the moment we started planning and throughout the actual trip Marina and her team were very responsive and always available to answer any questions.

All the activities Marina organized went off beautifully. The guides we had for each walking tour of the cities were on time and excellent.

In Barcelona we enjoyed a tapas dinner and Marina got us excellent seats at a concert in the marvelous Palau Música and tickets to Gaudi locations.

Loved the Scents tour of Granada and all the recommendations given of what to do and where to eat in each city. We had a particular interest in Pedro Almadovar and Marina provided lots of information from film locations to where he lived and personal background.

The app was incredibly helpful and easy to use so all four of us knew the itinerary. The tickets were easy to pull up in the app and guides phone numbers available.

Thank you Marina for all your help. We look forward to using kimkim again.

Hotel Reviews
Midtown Apartments
Barcelona
Location
Cleanliness & Comfort
Eric Vökel Boutique Apartments - Madrid Suites
Madrid
Location
Staff
Cleanliness & Comfort
Chez Moi - Plaza Nueva Luxury Apartment
Granada

Incredible views of Alhambra from apartment and rooftop. Meticulously cleaned. Management very helpful. Loved this place.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Luz de Sevilla Apartment
Seville
Location
Cleanliness & Comfort
Activity Reviews
Tapas Walk in Barcelona
Tapas Walk in Barcelona
Barcelona
Private Tour of Barcelona & La Sagrada Familia
Private Tour of Barcelona & La Sagrada Familia
Barcelona
Guided Visit of Granada Through Its Scents
Guided Visit of Granada Through Its Scents
Granada
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada
Quality of Experience
Guides, Drivers and Staff
Flamenco Show
Flamenco Show
Granada
Quality of Experience
Private Guided Visit of Seville
Private Guided Visit of Seville
Seville
Self Drive {{start_location}} to {{end_location}}  via Córdoba
Self Drive {{start_location}} to {{end_location}} via Córdoba
Spain

Cordoba is a wonderful stop along the way to Madrid.

Guided Visit of Toledo
Guided Visit of Toledo
Spain

Take this day trip. High speed train excellent. Cathedral fabulous. Toledo incredible.

Guided Visit of Madrid:  History, Culture & Architecture of the Capital of Spain
Guided Visit of Madrid: History, Culture & Architecture of the Capital of Spain
Madrid
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Jan 04, 2023

Hi Kathleen, thank you so much for taking the time to write your trip review! I am thrilled to hear you and your family had such a marvelous time in Spain. It was my pleasure to work with you and organize this experience for your family. I even learn my self some interesting facts about Almodovar when preparing your travel documents ;) I will pass on your kind word to all the team. Thank you again for letting us be a small part of your trip :) Warmest regards, Marina

We really enjoyed the pace and activities on ...
Spain | Dec 18 - Dec 27, 2022

Michelle
Michelle F.
Carmichael, CA | Reviewed on Dec 29, 2022
We really enjoyed the pace and activities on our trip. The kids were not looking forward to the walking tour in Spain but Beatriz made it so much fun. The cooking class in Seville was wonderful too. So much fun for the whole family. The train rides to each destination was fun too. Between Seville and Granda we hiked/walked Caminito Del Rey. The kids really enjoyed this adventure. Each place we visited had something unique and memorable. Read more

We really enjoyed the pace and activities on our trip. The kids were not looking forward to the walking tour in Spain but Beatriz made it so much fun. The cooking class in Seville was wonderful too. So much fun for the whole family. The train rides to each destination was fun too. Between Seville and Granda we hiked/walked Caminito Del Rey. The kids really enjoyed this adventure. Each place we visited had something unique and memorable.

Hotel Reviews
Dear Hotel Madrid
Madrid

Great location in the city. The accommodations for a family of four were good. Great breakfast!

Authenticity & Character
Location
Staff
Very professional and nice
Cleanliness & Comfort
Petit Palace Puerta de Triana
Seville

Seemed out dated. Rooms were small and had tile floors. Would recommend a small carpet by the bed. Bathrooms and rooms need makeovers. Breakfast was lacking. Staff were great and rooms seemed clean however.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eurostars Puerta Real Hotel
Granada
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Madrid for Kids - Walking Tour with Activities & Snacks
Madrid for Kids - Walking Tour with Activities & Snacks
Madrid

Beatriz is absolutely awesome! We had so much fun on this tour. We highly recommend.

Quality of Experience
Guides, Drivers and Staff
Flamenco Experience
Flamenco Experience
Spain

Was fun to watch. Was one hour in length. We wish the couple would have danced more together as they spent a considerable amount of time dancing solo. Other than that, they put on a good show.

Guided Visit of Alhambra for Families
Guided Visit of Alhambra for Families
Granada

Alberto was our guide. He is very knowledgeable about everything. This was a good thing and a bad thing as he would talk forever about tiny details. The kids got bored very quickly with our pace.

Quality of Experience
Guides, Drivers and Staff
Traditional Andalusian Market Visit & Cooking Class
Traditional Andalusian Market Visit & Cooking Class
Seville

Such a fun thing to do as a family. We are vegetarian and they helped us make dishes without meat. The kids were awesome and tried everything they made!

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Dec 30, 2022

Hi Michelle, I am thrilled to hear you had such a marvelous time in Spain with your family. It was my pleasure to work with you and organize this experience for your lot. I will make sure to inform Bea and the rest of our colleagues about this positive feedback, as we endeavor to offer only the best for our travelers. Wish you a lovely New Year! All my best, Marta

Amazing trip with excellently curated guides and experiences.
Spain | Dec 19 - Dec 28, 2022

V
vanitha p.
East Tremont, NY | Reviewed on Dec 29, 2022
We had an amazing experience in Spain for the holidays! Yuri, our Kimkim specialist, was fantastic- flexible, patient and responsive. I cannot say enough about him- I was nervous at first booking a trip through this service- despite the reviews- because I was unfamiliar with Spain and also the idea that KimKim curated our experiences. That said, I would heartily recommend the service to anyone who is interested in traveling to a new-to-them location and wanting to have an authentic... Read more

We had an amazing experience in Spain for the holidays! Yuri, our Kimkim specialist, was fantastic- flexible, patient and responsive. I cannot say enough about him- I was nervous at first booking a trip through this service- despite the reviews- because I was unfamiliar with Spain and also the idea that KimKim curated our experiences. That said, I would heartily recommend the service to anyone who is interested in traveling to a new-to-them location and wanting to have an authentic experience.
All of the tour guides provided to us- Laura for the Tapas tour in Madrid, Diana for the Toledo tour, Carlos for the trip to the White Villages and Ronda, to Nico (our family fave) for the in depth walking tour of Seville and Richard for the Montserrat Abbey experience- were amazing, knowledgeable, personable and warm. They were truly invested in the tours they gave- providing history, and context to the sights we saw.

Hotel Reviews
Hotel Gravina 51
Sevilla

This hotel was fantastic!! Upon check in we were told our room had been upgraded, we were greeted with a glass of Cava with an additional bottle in the room. It was luxuriously furnished, and we really enjoyed our stay.

Authenticity & Character
Very much a boutique hotel, a gem nestled in the City
Location
Side street location- quiet and restful but not isolated
Staff
All the staff were kind, personable and attentive
Cleanliness & Comfort
Rooms were well appointed, and had good sized bathrooms and wonderful beds
7 Islas Hotel
Madrid

We liked this hotel a lot- lovely rooms, spacious and well furnished. Its located on a side street but still extremely accessible to major streets. As a result, our rooms were blissfully quiet.

Authenticity & Character
Great art work that made the decor feel special
Location
Staff
Bar man was great- friendly and personable
Cleanliness & Comfort
Comfortable rooms, good size. Only issue was we had been given a room with two twin beds- and when I inquired, was told that it was all that was available. (The hotel did not seem full though)
Activity Reviews
Half-Day Walk Through Seville
Half-Day Walk Through Seville
Seville

Nico was fantastic!! He demonstrated his love of the City during our walk- highlighting not just the typical tourist spots but providing color and depth from a historical perspective on our tour. Using a combination of humor, facts and in depth knowledge of Seville, he gave us possibly the best tour of our trip.

Quality of Experience
Great, comprehensive look at Seville
Guides, Drivers and Staff
Cannot compliment Nico enough- he made the tour come alive!
Transport
This is a walking tour- so be prepared to walk! That said, everything was flat and easy to navigate
Flamenco & Tapas Night
Flamenco & Tapas Night
Madrid

Laura was great- very articulate and wonderfully knowledgeable about the foods and drinks we had.

Quality of Experience
Food and tour guide was great
Food
Nice array of food and wine
Guides, Drivers and Staff
Laura was great
Transport
As mentioned earlier- would benefit from knowing and mapping locations prior to meeting -
Toledo Day Trip and Winery Experience
Toledo Day Trip and Winery Experience
Madrid

Toledo was a wonderful City- so rich in culture and interesting on so many levels The winery was lovely and the wine was delicious.

Quality of Experience
Guides, Drivers and Staff
Transport
Ronda & White Villages Day Trip
Ronda & White Villages Day Trip
Seville

Carlos- our guide, made this trip so much fun. He was engaging and informative and kept our attention throughout this (long) tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Comfortable van
Day Trip to Montserrat & Lunch at a Farmhouse
Day Trip to Montserrat & Lunch at a Farmhouse
Barcelona

For this (larger) tour we had Richard as our tour guide- he was funny and engaging. He clearly was having fun on the trip- which made it fun for us! Very informative

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist:
Yuri
Yuri I.
the Netherlands | Replied on Dec 30, 2022

Thank you so much for your extended review, Vanitha.
It was a pleasure helping you plan your trip.
Consider kimkim for your next adventure anywhere around the world!

Best holiday wishes,
Yuri.

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.