Kimkim Trip Reviews

4.8
Based on 21,473 ratings
Read 21,473 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Get too Iguacu
Brazil | Jul 6 - Jul 13, 2026

C
CLYDE L.
San Jose, CA | Reviewed on Jul 15, 2026
Ed in Iguacu and Marcelo in Rio were both very knowledgeable and helpful. Read more

Ed in Iguacu and Marcelo in Rio were both very knowledgeable and helpful.

Hotel Reviews
Miramar Hotel by Windsor
Rio de Janeiro

Not luxurious, but very comfortable. Right on Copocabana beach

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Belmond Hotel das Cataratas
Foz do Iguaçu

Clearly the best place to stay

Authenticity & Character
Been there a long time
Location
Staff
Quick response
Cleanliness & Comfort
Activity Reviews
Welcome to Rio de Janeiro
Welcome to Rio de Janeiro
Rio de Janeiro

Just went for a walk

Cooking Class in Rio de Janeiro
Cooking Class in Rio de Janeiro
Rio de Janeiro

Worth the time.

Bird Park - Parque das Aves
Bird Park - Parque das Aves
Foz do Iguaçu
Sugarloaf Mountain & Old Town Tour
Sugarloaf Mountain & Old Town Tour
Rio de Janeiro
Samba Class
Samba Class
Rio de Janeiro

Don’t know that i learned anything.

Half day Tour in Rio 6h
Half day Tour in Rio 6h
Rio de Janeiro
A visit to Foz de Iguacu Falls - Brazilian Side
A visit to Foz de Iguacu Falls - Brazilian Side
Foz do Iguaçu
Quality of Experience
Guides, Drivers and Staff
Visit to the Argentine side
Visit to the Argentine side
Foz do Iguaçu

Don’t miss it

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Giovanna Madeira
Giovanna
Giovanna Madeira
Local specialist in Brazil and Portugal | Replied on Jul 16, 2026

Thank you so much for the feedback Clyde!
Really glad to hear that you enjoyed the trip.

Wonderful Croatian Adventure!
Croatia | Jul 5 - Jul 11, 2026

T
Ted S.
Canada | Reviewed on Jul 15, 2026
We had an amazing trip to Croatia and built a wonderful itinerary for the trip. In the planning stages, we did experience slow response times from the initial specialist which was frustrating and slowed down the process but ultimately achieved what we wanted from the trip plan and budget. Our trip plan was eventually transferred to Laurent which helped for continuity and updates in the later planning stages. He was helpful in answering questions however we would have liked more creative... Read more

We had an amazing trip to Croatia and built a wonderful itinerary for the trip. In the planning stages, we did experience slow response times from the initial specialist which was frustrating and slowed down the process but ultimately achieved what we wanted from the trip plan and budget. Our trip plan was eventually transferred to Laurent which helped for continuity and updates in the later planning stages. He was helpful in answering questions however we would have liked more creative suggestions vs "can't do" responses when we requested some alterations vs initial proposal ideas. We also experienced some inconsistencies in the roadbook info vs actual trip ie incorrect hotel check-in time. Overall, he was attentive when we needed his help which was appreciated and made for a smooth trip experience.

Hotel Reviews
Hotel Lero
Dubrovnik

A short walk to Old Town, this hotel had a lot of its own charm - nice rooms, nice pool, good service, close to a few good restaurant options. Exceeded our initial expectations.

Authenticity & Character
Location
Staff
Helpful front desk; Pool and Bar stuff less attentive
Cleanliness & Comfort
Zlatni Rat Beach Hotel
Bol

We really loved this hotel - very close proximity to beach, helpful and kind staff, BIG and clean rooms, made us feel at home. WIsh they had a pool like some of the other hotels in the area however there is no hotel closer to the famous beach and they also have an option for rooms with hot tubs.

Authenticity & Character
Great beach vibes and some luxury
Location
As close as you could get to the famous Zlatni Rat beach. Also very close to a nice boardwalk, many restaurants.
Staff
We got to know many of them - very hard working and service oriented
Cleanliness & Comfort
Very comfortable stay in the area
Hotel Peristil
Split

Amazing location, incredible and helpful staff, wonderful breakfast. Exceeded all expectations!

Authenticity & Character
Can't get more character then a hotel built into the ancient roman structures of the old town!
Location
Right in the old town and close proximity to many sites and restaurants in this amazing part of town
Staff
Such warm and attentive staff, they made us feel very welcome and "at home"
Cleanliness & Comfort
Activity Reviews
One day tour in Hvar from Bol
One day tour in Hvar from Bol
Brač Island

A great experience on the boat, in the ocean and on land!

Quality of Experience
Beautiful island to visit for a short stay. Great service, great scenery, good food, fun day overall
Guides, Drivers and Staff
Boat staff was very attentive and helpful
Transport
A nice boat with sufficient space, clean bathrooms. Overall helped make it a relaxing day of travel to and from a wonderful island!
Guided Hike to Dragon's Cave
Guided Hike to Dragon's Cave
Brač Island

Completely exceeded expectations - Zoran was extremely knowledgeable and kind guiding us through the hike up to the caves. We also enjoyed the company of his dog, who joined for the hiking tour. The scenery was amazing and the hike was the right level of challenge - it pushed us but was very doable. Highly recommend for a half day tour when in the area.

Quality of Experience
Highly enjoyable
Guides, Drivers and Staff
Very knowledgeable and pleasant guide
Transport
Local specialist: Laurent Fontaine
Laurent
Laurent Fontaine
Local specialist in Zagreb, Croatia | Replied on Jul 30, 2026
Hi Ted,
Thank you very much for your honest feedback.
I’m very glad to hear that you had an amazing trip to Croatia and that the overall experience was smooth once you were traveling. I’m also happy I could support you during the later planning stages and be available when you needed help. I appreciate your comments about the planning process, suggestions, and roadbook details. This kind of feedback is very useful, and I will definitely take it into account to improve communication, offer... Read more

Hi Ted,
Thank you very much for your honest feedback.

I’m very glad to hear that you had an amazing trip to Croatia and that the overall experience was smooth once you were traveling. I’m also happy I could support you during the later planning stages and be available when you needed help.

I appreciate your comments about the planning process, suggestions, and roadbook details. This kind of feedback is very useful, and I will definitely take it into account to improve communication, offer more proactive alternatives, and make sure practical information is checked even more carefully.

Thank you again for traveling with us, and I’m very happy that the trip itself gave you the experience you were hoping for.

Best regards,
Laurent

Exploring Portugal!
Portugal | Jun 29 - Jul 4, 2026

T
Ted S.
Canada | Reviewed on Jul 15, 2026
Planning our trip to Portugal was easy and enjoyable with Tiago. He is very knowledgeable of all that the country offers and provided great ideas to bring our trip to life. He was quick to respond to questions, very solution-oriented, and considerate of our budgets while not compromising a quality trip throughout. We really enjoyed our short time in Lisbon but the highlight was definitely exploring the Algarve and all that this area offered - incredible beaches and quaint but beautiful towns.... Read more

Planning our trip to Portugal was easy and enjoyable with Tiago. He is very knowledgeable of all that the country offers and provided great ideas to bring our trip to life. He was quick to respond to questions, very solution-oriented, and considerate of our budgets while not compromising a quality trip throughout. We really enjoyed our short time in Lisbon but the highlight was definitely exploring the Algarve and all that this area offered - incredible beaches and quaint but beautiful towns. We had an incredible trip full adventure and relaxation. Thank you Tiago and kimkim!

Hotel Reviews
Hotel 3K Faro Aeroporto
Faro

Brief stay - not close to amenities or restaurants

Authenticity & Character
Location
Close enough to airport but difficult to walk to based on highways; Not close to restaurants
Staff
Cleanliness & Comfort
Dom Carlos Liberty

Good hotel - helpful staff, clean rooms, good breakfast, walking distance to old town and shopping

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Carvi Beach Hotel
Lagos

Perfect location to the beach and short walk from town, this hotel offered a lot of charm. We also enjoyed the pool and a wonderful morning breakfast.

Authenticity & Character
Location
Very close proximity to beach, amazing boardwalk overlooking cliffs, walking distance to Lagos restaurants and town
Staff
Cleanliness & Comfort
Activity Reviews
Enjoy Dinner with Live Fado Music
Enjoy Dinner with Live Fado Music
Lisbon

A really nice and authentic experience with music and dinner. Food and atmosphere were great!

Quality of Experience
Food
Meal exceeded expectations - very enjoyable and one of our best meals in Portugal
Guides, Drivers and Staff
Portuguese Cooking Lesson
Portuguese Cooking Lesson
Portugal

An amazing experience - exceeded our expectations. Good food, great facility and the instructor was very knowledgeable and led a great class!

Quality of Experience
Guides, Drivers and Staff
Our instructor was amazing and created a fun environment for the group to cook and learn together!
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Jul 24, 2026

Dear Ted,

Thank you so much for your feedback! I'm glad that you and Laura had a good time!

I particularly appreciate your comprehensive itemized review as it helps us a lot to improve!!!

I'm sorry that Canada didn't go further in the World Cup, but then again Portugal didn't do much better...

All the best!

Tiago

Amazing week exploring Italy!
Italy | Jul 7 - Jul 14, 2026

B
Bonnie W.
Newark, NJ | Reviewed on Jul 15, 2026
We had an amazing week in Italy! We were able to truly relax and enjoy every moment because all of the stress of travel was taken care of by our incredible tour agent, Fabio. Every tour exceeded our expectations, and each guide was knowledgeable, engaging, and genuinely passionate about sharing the history, culture, and traditions of Italy. Some of the highlights included our unforgettable food tour with Matteo, a private winery tour and delicious lunch with Martina and her family, and... Read more

We had an amazing week in Italy! We were able to truly relax and enjoy every moment because all of the stress of travel was taken care of by our incredible tour agent, Fabio.

Every tour exceeded our expectations, and each guide was knowledgeable, engaging, and genuinely passionate about sharing the history, culture, and traditions of Italy.

Some of the highlights included our unforgettable food tour with Matteo, a private winery tour and delicious lunch with Martina and her family, and exploring the beautiful islands of Venice with Elena.

Thank you to everyone who made this trip so special. It was an unforgettable experience, and we can't wait to return!

Hotel Reviews
Hotel Sant'Antonin
Venice

This hotel was in a great location, just a short walk from the canal for convenient water taxi transportation. It was close to excellent restaurants, yet far enough away to enjoy a peaceful night's sleep. Our room featured large windows overlooking one of the few private gardens in the area, providing a beautiful and tranquil view.

Authenticity & Character
Nice back garden and breakfast room. Lots of antiques, and a front courtyard.
Location
Close to things, but on a quieter street.
Staff
Very friendly and offered to assist every time we entered or exited the hotel.
Cleanliness & Comfort
Very clean, beds and bedding were not the most comfortable.
Hotel Pendini
Florence

Located in the heart of Florence, this hotel was spacious, clean, and perfectly situated for exploring the city. Being right next to the square was incredibly convenient, although it was a bit louder in the evening than I would have preferred. The breakfast room was fantastic, and the croissants were absolutely delicious—the perfect way to start each day.

Authenticity & Character
Beautiful antiques throughout, with windows that opened to the square. Lots of old photos in hallways that were interesting to look at.
Location
Convienient to many shops, restaurants, and points of interests.
Staff
Everything was well kept and one gentleman that worked the breakfast room was so delightful, I wish I had gotten his name. It was obvious he enjoyed his job.
Cleanliness & Comfort
Extremely clean.
Charme Spagna Boutique Hotel
Rome

Our room was quiet, clean, and centrally located, making it the perfect base for exploring the area. The staff was friendly, welcoming, and incredibly helpful throughout our stay. We had a wonderful experience and would gladly stay here again.

Authenticity & Character
Cute little outside area to eat breakfast and drink cappuccino.
Location
Centrally located, we were able to walk all over the city.
Staff
So friendly and helpful. We landed really early and were able store luggage and grab water before exploring the area.
Cleanliness & Comfort
Quiet neighborhood, comfortable bed, and very clean.
Activity Reviews
Renaissance Walking Tour of Florence with David
Renaissance Walking Tour of Florence with David
Florence

This tour was definitely helpful in understanding the rich history of Florence. Our guide was friendly, knowledgeable, and did a wonderful job bringing the city's history to life. The experience gave us a much deeper appreciation for Florence and its incredible cultural heritage.

Quality of Experience
Great way to better understand Florence and it's history.
Guides, Drivers and Staff
Our guide (Jessica, I believe) was extremely knowledgeable and brought the city to light.
Transport
walking tour, guide met us promptly at our hotel
Private Tour of the Vatican Museums & Sistine Chapel
Private Tour of the Vatican Museums & Sistine Chapel
Rome

It was clear that our tour guide was exceptionally knowledgeable and well educated on the subject. She shared a wealth of fascinating information throughout the tour and even extended our time together to show us a few additional sites. My husband asked plenty of questions, and she answered every one with confidence and depth. Her expertise and enthusiasm made the experience both informative and enjoyable, and we left with a much greater appreciation for the history and culture.

Quality of Experience
The Sistine chapel is breathtaking. Must do experience.
Guides, Drivers and Staff
So much history to the Vatican, having a knowledgeable tour guide makes the experience so much better.
Transport
Walking tour and we met guide there.
Flavors of Rome | Food Tour with a Local Foodie
Flavors of Rome | Food Tour with a Local Foodie
Rome

Matteo was a fantastic guide and introduced us to a less touristy part of the city, where we were able to experience some of the region's most delicious and authentic foods. It was such a fun and flavorful experience and a wonderful way to explore neighborhoods we might never have discovered on our own. We also enjoyed meeting some of the local people who live and work in the area, which made the tour feel even more authentic. This was an unforgettable experience and one of the highlights of our trip.

Quality of Experience
One of our top experiences, fun and informative.
Guides, Drivers and Staff
Our guide was so friendly and engaging, it was like meeting up with a friend for food in drinks.
Transport
We walked, but guide was on time and gave perfect meeting instructions.
Visit Lucca & Pisa with Lunch & Wine Tasting
Visit Lucca & Pisa with Lunch & Wine Tasting
Italy

Throughout the tour, Andreas shared fascinating insights into the local culture and history at every stop. In Lucca, we learned about the village's rich past, visited the home associated with the story of Pinocchio, and explored the lively market square that was once an ancient Roman gladiatorial arena. We then enjoyed lunch and a wine tasting at Fattoria Enzo Carmignani, where our gracious hostess introduced us to several excellent white and red wines. It was a very different experience from the smaller, family-owned winery we had visited a few days earlier, giving us an appreciation for another side of Tuscany's wine culture. The day concluded in Pisa, which was the highlight of the tour. Andreas provided an in-depth history of the Leaning Tower, explaining both the era in which it was built and the remarkable engineering efforts that have preserved it over the centuries. His enthusiasm, expertise, and storytelling made this one of the highlights of our visit to Tuscany.

Quality of Experience
As silly as it sounds it was so fun to visit and climb the leaning tower.
Guides, Drivers and Staff
Everyone was so engaging. While we found the more intimate experience at another vineyard more relaxing, it was interesting to see and taste some of the other wines of the region.
Transport
Andreas is an excellent driver and tour guide giving us lots of information about every area we visited.
Private Murano and Burano Tour: Discover the Magic of Venice's Islands
Private Murano and Burano Tour: Discover the Magic of Venice's Islands
Venice

Elena was so engaging, friendly, and welcoming. She shared so much about the local culture and history, making the tour both informative and enjoyable. Burano was an absolute gem and was definitely the biggest surprise of our trip. As we traveled through the canals, Elena pointed out each of the islands we passed and was a wealth of knowledge about them. Her enthusiasm and expertise made this one of the highlights of our visit to Venice. The perfect ending of our week in Italy.

Quality of Experience
Such a fun way to spend an afternoon while learning a ton about the region.
Guides, Drivers and Staff
Elena was amazing, full of energy and knowledge.
Transport
It was so much fun getting to take water taxis to the different islands. It was also great to get picked up at our hotel.
Tuscany Day Trip to Siena & San Gimignano  | Lunch & Wine Tasting Included
Tuscany Day Trip to Siena & San Gimignano | Lunch & Wine Tasting Included
Florence

While Siena and San Gimignano were both amazing medieval villages to explore, the highlight of the day was our private winery tour and lunch with Martina and her family. The homemade food and Chianti were absolutely delicious, and the setting was breathtaking—like stepping into an Italian painting. It was a truly authentic and unforgettable experience that we will always remember.

Quality of Experience
It was such an intimate experience, we truly felt like we were having lunch at a friend's house. If the friend lived in a Tuscan farmhouse and had a mother that was a great cook.
Guides, Drivers and Staff
Martina and her mother were excellent hosts, and we got to learn the history of their family and their vineyard.
Transport
Samuel was an absolutely wonderful driver!
Private Colosseum & Roman Forum Tour
Private Colosseum & Roman Forum Tour
Rome

We learned so much about the history of ancient Rome on this tour. Our guide was incredibly knowledgeable and explained everything in a way that was easy to understand and engaging. Her passion for the subject made the experience even more enjoyable, and we came away with a much deeper appreciation for the history of Rome.

Quality of Experience
So informative, we walked away wanting to learn more.
Guides, Drivers and Staff
Guide was fantastic, she was from the area and had lots of knowledge.
Transport
We did have an issue with our transportation there not showing up. Fabio responded quickly and we were able to grab a taxi and still be on time for the tour.
Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on Jul 16, 2026
Buongiorno Bonnie, Thank you so much for your wonderful review and for your kind words. It was truly a pleasure helping you plan your trip to Italy, and I am delighted to hear that you were able to relax and fully enjoy the experience while we took care of the logistics. I am especially happy that you enjoyed your time with Matteo, Martina and her family, and Elena. They are all passionate about what they do, and I know they will be thrilled to hear your feedback. Thank you again for... Read more

Buongiorno Bonnie,

Thank you so much for your wonderful review and for your kind words.

It was truly a pleasure helping you plan your trip to Italy, and I am delighted to hear that you were able to relax and fully enjoy the experience while we took care of the logistics.

I am especially happy that you enjoyed your time with Matteo, Martina and her family, and Elena. They are all passionate about what they do, and I know they will be thrilled to hear your feedback.

Thank you again for trusting us with your trip. It was a pleasure working with you, and I hope Italy has left you with many beautiful memories that will last a lifetime.

I look forward to welcoming you all back in the future for another Italian adventure! 🙂

Wishing you all the best!

Arrivederci,
Fabio

Trip was fantastic. Had an amazing time and...
Thailand | Jun 28 - Jul 12, 2026

J
Jey B.
Seattle, WA | Reviewed on Jul 15, 2026
Trip was fantastic. Had an amazing time and everything was arranged so well. Very happy and would recommend. Read more

Trip was fantastic. Had an amazing time and everything was arranged so well. Very happy and would recommend.

Hotel Reviews
SAii Laguna Phuket
Phuket
Authenticity & Character
Location
Staff
Cleanliness & Comfort
U Chiang Mai Hotel
Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mode Sathorn Hotel Bangkok
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Phuket Old Town and Peranakan Food Trail
Phuket Old Town and Peranakan Food Trail
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sunrise Phi Phi Island Joining Tour
Sunrise Phi Phi Island Joining Tour
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Chiang Mai by tuk tuk
Explore Chiang Mai by tuk tuk
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Love Chiang Mai cooking experience (Morning session)
Love Chiang Mai cooking experience (Morning session)
Chiang Mai

Cannot emphasize enough that this should be a highly recommended activity.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok Symbolic Temples
Bangkok Symbolic Temples
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Elephant Jungle Sanctuary (Morning session)
Elephant Jungle Sanctuary (Morning session)
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Railway Market & Floating Market
Railway Market & Floating Market
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Elena Nguyen
Elena
Elena Nguyen
Local specialist in Vietnam | Replied on Jul 17, 2026

Hi Jey,

Thank you so much for your kind review! I'm so happy to hear you & everyone had such an amazing time in Thailand and that everything went smoothly. It was truly a pleasure helping you & everyone planning the trip.

I especially appreciate your recommendation for the Love Chiang Mai Cooking Experience! Thank you again for traveling with us, and I hope we have the chance to help you & everyone else plan another adventure in the future.

Take care!
Elena

Perfect trip to Peru
Peru | Jul 6 - Jul 14, 2026

C
Chris A.
Ashburn, VA | Reviewed on Jul 15, 2026
All of the pre-trip planning and communication from Jimena was excellent. The activities selected were exactly what I had in mind and the choice of hotels was perfect. Once on the trip, every person we met was friendly, knowledgable and did everything they could to make our trip special and personalized. This includes the drivers and logistics staff (Bosco, Alan etc) and of course the truly wonderful guides Nancy and Edward, who spent several days with us. Overall it was the perfect visit to... Read more

All of the pre-trip planning and communication from Jimena was excellent. The activities selected were exactly what I had in mind and the choice of hotels was perfect. Once on the trip, every person we met was friendly, knowledgable and did everything they could to make our trip special and personalized. This includes the drivers and logistics staff (Bosco, Alan etc) and of course the truly wonderful guides Nancy and Edward, who spent several days with us. Overall it was the perfect visit to Peru for my wife's 40th Birthday and would not have been possible without the team making it happen

Hotel Review
Belmond Palacio Nazarenas
Cusco

Wonderful hotel, truly top class luxury and service

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jimena Salazar
Jimena
Jimena Salazar
Local specialist in Lima, Peru | Replied on Jul 16, 2026

Hi Chris

Thank you so much for your kind words! It truly means a lot to all of us. It was an absolute pleasure helping you celebrate such a special occasion and I'm so happy to hear that everything exceeded your expectations. I'll be sure to share your lovely feedback with Bosco, Alan, Nancy, Edward, and the rest of the team, they'll be delighted to hear it. We hope to welcome you back to Peru one day!

All the best
Jimena

Overall the trip and the service provided by KimKim and specialist Cathy were excellent
Ireland | Jun 26 - Jul 11, 2026

G
Gordon H.
San Francisco, CA, USA | Reviewed on Jul 15, 2026
Overall the trip and the service provided by Cathy was excellent. No problems with bookings, rental car (although I would like to have the manual or a brief explanation of the infotainment system) in the car to sort out any problems - connecting to Carplay, changing the language from French to Engish etc) or the various guides. Cathy's choice of the various activities matched my requests very well. Cathy's communication and KimKim was excellent - very prompt at answering questions and... Read more

Overall the trip and the service provided by Cathy was excellent. No problems with bookings, rental car (although I would like to have the manual or a brief explanation of the infotainment system) in the car to sort out any problems - connecting to Carplay, changing the language from French to Engish etc) or the various guides. Cathy's choice of the various activities matched my requests very well. Cathy's communication and KimKim was excellent - very prompt at answering questions and making any changes I requested etc.

Hotel Reviews
The Alex Hotel
Dublin

Very central and close to attractions. Staff very helpful. very nice room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fiddle & Bow
Doolin

This is a wonderful hotel with excellent and helpful staff. The restaurant meal was delightful but suggest booking a table. Great musicians just outside the main dining room and when booking perhaps ask what tine the start. 5 Minute drive to the pier and beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
This was the best hotel room we stayed in on the trip.
Seacrest B&B
Galway

About a 10-15 minute drive into Galway. Room was great with a very small bathroom. Host was excellent and informative including music, eating and sightseeing (and laundry). Good morning view. Excellent breakfast. Amazing garden.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lurgan House B&B
Westport

Location a little outside of town but walkable or a short 5 minute drive. Host was excellent and informative. Room and bed were very good and comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Central Hotel Donegal
Donegal

Good central location and parking nearby (paid). Near lots of attractions and good restaurants. Nice bar with music at night (both traditional and other).

Location
Staff
Cleanliness & Comfort
The Causeway Hotel
Bushmills

Location is the best thing about this hotel - Right next to the visitor center and a short walk to the giants causeway. Service in the restaurant was quite slow. Room was comfortable and clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stauntons on the Green
Dublin

Exxcellent room, Location and Staff. Would happily stay there again. Note because of the location on St Stephans Green there is no parking and limited place to stop and drop off luggage. Parking is available in close by (10 minute walk) and subsidized. Vey helpful staff and good breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dingle Skellig Hotel
Farran, Dingle

Wonderful location - outside town so quieter but within a 10 minute flat walk. Excellent facilities including an indoor pool and a play area for children. Great food and an excellent breakfast (best of the trip). Traditional music in the bar. Room had an great view. Note that this is a wedding venue as well so sometimes I expect that there will be louder music.

Authenticity & Character
Location
Located close to the water with views of the hill of the Dingle peninsula and the opening to the sea. Easy walk to the town
Staff
Cleanliness & Comfort
Activity Reviews
Free time in Dublin
Free time in Dublin
Dublin

Used the big red bus to get around. To really visit you need a few days. Don't miss out on the visit to the Guiness Stonehouse tour

Kylemore Abbey
Kylemore Abbey
Ireland

Fantastic place to wander around. Magnificent gardens. Very busy.

Quality of Experience
Musical Pub Crawl in Dublin
Musical Pub Crawl in Dublin
Dublin

Great fun overall and learnt quite a bit about Irish music. Hosts were quite amusing.

Quality of Experience
Guides, Drivers and Staff
Traditional working sheep farm and Sheepdog demonstration
Traditional working sheep farm and Sheepdog demonstration
Ireland

Seeing the dog working a large group of sheep 200 yards away while the shepard was vocalizing the commands with a normal voice level was amazing. Sheep shearing was demonstrated. Got to feed and hold the lambs as well.

Quality of Experience
Guides, Drivers and Staff
Welcome to Donegal!
Welcome to Donegal!
Ireland

Weather was not very cooperative. Spent most of my time outside of the town. Visited Glenveagh National park which I highly recommend and then drove back roads to the Slieve League Cliffs. Unfortunately shrouded in mist. Irish friends recommended these over the Cliffs of Mohr as they are higher and far less crowde.

Private Guided Tour of The Ring of Kerry
Private Guided Tour of The Ring of Kerry
Ireland

Connor was fantastic - took us to many places that were a bit off the beaten track especially as he knew I was interested in photography. Make sure he takes you to the restaurant that has Seafood chowder!

Quality of Experience
Guides, Drivers and Staff
Transport
Aran Island Tour - Day Trip to Inisheer from Galway
Aran Island Tour - Day Trip to Inisheer from Galway
Galway

Dee was an excellent guide - funny, entertaining, a good singer, very informative. Gave me lots of tips about what I should see the following day.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Cathy Geoffroy
Cathy
Cathy Geoffroy
Local specialist in Dordogne | Replied on Jul 21, 2026
Hi Gordon, Thank you so much for your kind words and for taking the time to share such detailed feedback. It truly means a lot to me to know that you had such an excellent experience in Ireland. 😊 I'm delighted to hear that the trip plan, activities, accommodations, and guides all matched your expectations, and that everything went smoothly throughout your journey. It was a pleasure helping you create this adventure, and I'm so happy that you enjoyed discovering Ireland in your own... Read more

Hi Gordon,

Thank you so much for your kind words and for taking the time to share such detailed feedback. It truly means a lot to me to know that you had such an excellent experience in Ireland. 😊

I'm delighted to hear that the trip plan, activities, accommodations, and guides all matched your expectations, and that everything went smoothly throughout your journey. It was a pleasure helping you create this adventure, and I'm so happy that you enjoyed discovering Ireland in your own way.

Your comments and suggestions are incredibly helpful, especially your note about the rental car and the infotainment system. I'll definitely keep this in mind for future travelers, as small details like this can make the experience even easier.

Thank you again for your thoughtful feedback and for sharing so many wonderful details about your trip. I would absolutely love to see your photos when you have a chance to share them, I'm sure you captured some beautiful moments! 😊

Wishing you many more great travels ahead.

Best,
Cathy

Costa Rica is amazing.
Costa Rica | Jun 29 - Jul 8, 2026

Annette
Annette B.
Santa Monica, CA | Reviewed on Jul 15, 2026

Everything went really smoothly. All of our adventures were amazing. Just as described. The little hiccups, which were not anyone swallowed were made right immediately. Thank you, Alina and team. One more note, all of the guides and people who hosted us were exceptional. So nice, knowledgeable that you felt like you were at home.

Local specialist: Elena Mora
Elena
Elena Mora
Local specialist in Cartago, Turrialba | Replied on Jul 15, 2026
Hola Annette! Thank you so much for your kind words! It truly makes me happy to hear that you had such a wonderful experience in Costa Rica. I'm delighted that everything went smoothly and that you enjoyed all of your adventures. It's also wonderful to know that our local guides and hosts made you feel so welcome. They are truly passionate about sharing the beauty of Costa Rica, and I'm sure they'll be thrilled to hear your compliments. Thank you for trusting me and the Serendipity... Read more

Hola Annette!

Thank you so much for your kind words! It truly makes me happy to hear that you had such a wonderful experience in Costa Rica.

I'm delighted that everything went smoothly and that you enjoyed all of your adventures. It's also wonderful to know that our local guides and hosts made you feel so welcome. They are truly passionate about sharing the beauty of Costa Rica, and I'm sure they'll be thrilled to hear your compliments.

Thank you for trusting me and the Serendipity Adventures team to plan your vacation. It was a pleasure assisting you, and I hope we have the opportunity to welcome you back to Costa Rica again in the future!

Warm regards, Pura Vida!

Elena Mora
Serendipity Adventures

Thank you Francisco
Chile | Jul 7 - Jul 14, 2026

K
KATER C.
Miami, FL | Reviewed on Jul 15, 2026
There were some problems upon checking into the ski resort. Francisco, who was constently involved every step of the way, took care of all. Never a question that was not answered immediately. All 6 gentlemen loved their trip and had a phenomenal time. Thank you Francisco! Read more

There were some problems upon checking into the ski resort. Francisco, who was constently involved every step of the way, took care of all. Never a question that was not answered immediately. All 6 gentlemen loved their trip and had a phenomenal time. Thank you Francisco!

Hotel Review
Hotel 3 Puntas Valle Nevado
Santiago

I only give it a 4 out of five because the rooms that were booked did not exist. Alternatives were given and all worked out fine. Also: Hotel 3 Puntas Valle Nevado had the only night time bar/lounge and the noise was constant - however if the men were in the age group - all would have been fine and they learned to live with it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Ski Day Valle Nevado
Ski Day Valle Nevado
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Transferro was Exceptional
Local specialist: Francisco Torres
Francisco
Francisco Torres
Local specialist in Santiago, Chile | Replied on Jul 16, 2026

Hi Kater C,

Thank you so much for your review.

I truly appreciate you taking the time to share your experience in detail. It means a lot to me that, despite the challenges at check-in, you felt supported throughout the trip and that all 6 gentlemen had a wonderful time in Valle Nevado.

Thank you as well for your kind words about my assistance. I was very happy to help your group, and I’m grateful for your trust throughout the process.

Best,
Francisco

Luxury Kayak trip in France.
France | Jul 2 - Jul 14, 2026

C
Chris M.
Los Angeles, CA | Reviewed on Jul 15, 2026
We wanted a very specific type of trip. Kayaking some calm rivers in France, going from town to town and staying in luxury accomodations and having everyting taken care of for us. All we wanted to do was get placed in a kayak and paddle and enjoy the peace and beauty of a river, and for others to take care of the rest.
I called a lot of places- and the ONLY one who could do anyting was Amadine.
She took care of everything, a remarkable two week adventure. 5 days on the rivers, and the...
Read more

We wanted a very specific type of trip. Kayaking some calm rivers in France, going from town to town and staying in luxury accomodations and having everyting taken care of for us. All we wanted to do was get placed in a kayak and paddle and enjoy the peace and beauty of a river, and for others to take care of the rest.
I called a lot of places- and the ONLY one who could do anyting was Amadine.
She took care of everything, a remarkable two week adventure. 5 days on the rivers, and the rest visiting the sites of a beautiful part of the world.
They kayaking was just as we wanted, the accomodations best available, drivers spot on and timely.
I could not have asked for better.
I would suggest Kimkim for very specific bespoke touring.

Hotel Reviews
Hotel Alchimy
ALBI

The Hotel Alchimy in Albi was nice, and the restaurant there was excellent with very good service. However, the air conditioning in our room was not effective during the heat wave, and we had to request a fan to stay comfortable. Despite this, the staff were very accommodating and tried their best to help.

Le Petit Manoir
Sarlat-la-Canéda

We stayed at Le Petit Manoir in Sarlat and really loved it. The hotel was lovely, centrally located, and the staff were very accommodating, helping us with dinner reservations and local plans. The pool was a great bonus, and the air conditioning was very effective and refreshing.

Les Hauts de Bagadou
Martel

No air conditioning, and no hot water. Beautiful and nice people but AC is a must.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
AC
Activity Reviews
Explore of Beynac-et-Cazenac & Visit Beynac Castle (Entrance Tickets Included)
Explore of Beynac-et-Cazenac & Visit Beynac Castle (Entrance Tickets Included)
France

The exploration of Beynac-et-Cazenac and the visit to Beynac Castle were very interesting and enjoyable. It was a great addition to our trip and well organized by Amadine.

Visit of Milandes Castle (Entrance Tickets Included)
Visit of Milandes Castle (Entrance Tickets Included)
France

Visiting Chateau Malandez, Josephine Baker's home, was beautiful and a highlight of our trip. It was a meaningful and well-planned part of our itinerary.

Visit of Lascaux Caves (Entrance Tickets Included)
Visit of Lascaux Caves (Entrance Tickets Included)
France

The visit to the Lascaux Caves was very enjoyable. Amandine was very helpful in rescheduling our tickets due to the Tour de France road closures, which made the experience smooth and stress-free.

Kayaking from Monceau to Beaulieu-sur-Dordogne
Kayaking from Monceau to Beaulieu-sur-Dordogne
France

The kayaking experience with Saporito was excellent. The company was very accommodating, and the app they provided was fantastic, allowing us to know exactly where we were on the river at all times. The whole kayaking trip from town to town was very well organized with car and driver transfers, which made it very enjoyable and stress-free.

Local specialist: Amandine Fastre

Our 16-day adventure through Japan was an inc...
Japan | Jun 25 - Jul 10, 2026

Daniel
Daniel M.
Dallas, TX | Reviewed on Jul 15, 2026
Our 16-day adventure through Japan was an incredible experience, and we truly appreciate the time and effort Shona put into helping us plan such a memorable trip. She listened to our interests, understood our family’s travel style, and provided recommendations for experiences, accommodations, and transfers that made our journey special. There were, however, a few areas where the planning and support could have been improved. We did not receive our finalized itinerary until about five days... Read more

Our 16-day adventure through Japan was an incredible experience, and we truly appreciate the time and effort Shona put into helping us plan such a memorable trip. She listened to our interests, understood our family’s travel style, and provided recommendations for experiences, accommodations, and transfers that made our journey special.

There were, however, a few areas where the planning and support could have been improved. We did not receive our finalized itinerary until about five days before departure, which limited our ability to arrange some additional activities we would have liked to include.

We also experienced a significant issue with our hotel in Okinawa. Before departing Texas, we specifically asked about the itinerary description stating “2 twin beds and room perfect for a couple getaway” because we were traveling as a family of four. Shona reassured us that the hotel had confirmed the room would be large enough to accommodate all four of us. Unfortunately, upon arrival, the room provided was not suitable for our family. Although the issue was eventually resolved by moving us to another property, the stress involved and the time lost during our vacation were disappointing and could have been avoided.

Communication during unexpected situations was another challenge. While traveling, two typhoons were approaching our route, and we reached out to Shona for guidance on whether we should continue to our next excursion/destination or adjust our plans. Unfortunately, we were unable to reach her directly and again had to use the emergency support number. While the emergency assistance was appreciated, having direct access to Shona during these important moments would have provided additional confidence and reassurance.

Overall, we had an amazing trip and are grateful for Shona’s expertise, recommendations, and the effort she put into planning our Japan adventure. The trip itself was wonderful, and her guidance helped create many unforgettable memories. With earlier delivery of the final itinerary and more reliable direct communication when unexpected issues arise, the overall experience would have been exceptional.

Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Jul 19, 2026
Hi Daniel, Thank you so much for taking the time to share such thoughtful feedback. I truly appreciate both your kind words and your honest suggestions. I'm delighted that your family had an amazing time in Japan and created so many wonderful memories. I also sincerely apologize for the inconvenience caused by the Okinawa hotel issue. Regarding the communication during the typhoons, the main issue was unfortunately with my phone—I couldn't hear the caller's voice during phone calls. I've... Read more

Hi Daniel,

Thank you so much for taking the time to share such thoughtful feedback. I truly appreciate both your kind words and your honest suggestions.

I'm delighted that your family had an amazing time in Japan and created so many wonderful memories. I also sincerely apologize for the inconvenience caused by the Okinawa hotel issue.

Regarding the communication during the typhoons, the main issue was unfortunately with my phone—I couldn't hear the caller's voice during phone calls. I've already arranged to have my phone repaired so this won't happen again. I'm truly sorry for the frustration this caused.

Thank you again for your valuable feedback. It was a pleasure helping you plan your trip, and I hope to welcome you and your family back to Japan someday!

Warm regards,
Shona

Our family trip to Costa Rica
Costa Rica | Jul 3 - Jul 11, 2026

Barbara
Barbara T.
Phoenix, AZ | Reviewed on Jul 15, 2026
Our family trip to Costa Rica was absolutely incredible, and KimKim Travel and Serendipity Adventures, local travel specialist, delivered exceptional value every step of the way. They created a thoughtfully planned itinerary that was perfectly tailored to our family, saving us time, stress, and uncertainty while making the entire experience feel effortless. Bryan, Nancy and Adrian, among others at Serendipity Adventures, worked diligently to make sure everything ran smoothly and worry-free.... Read more

Our family trip to Costa Rica was absolutely incredible, and KimKim Travel and Serendipity Adventures, local travel specialist, delivered exceptional value every step of the way. They created a thoughtfully planned itinerary that was perfectly tailored to our family, saving us time, stress, and uncertainty while making the entire experience feel effortless. Bryan, Nancy and Adrian, among others at Serendipity Adventures, worked diligently to make sure everything ran smoothly and worry-free. A special shoutout to our private chef, Sarah, and his assistant, Natalia, whose delicious meals were one of the highlights of our stay at Casa Fantastica. Their food and warm hospitality made us feel completely at home. We had fantastic tour guides and drivers such as Alex our driver who was a wealth of local information. Brian at the Sunset Sailing Cruise made our sailing adventure so much fun with an excellent dinner and drinks. Tucanes Tours made our horseback riding adventure so much fun and we felt safe and well taken care of. The people at Villa Vanilla Spice Tour were so knowledgeable and the vanilla and other products we purchased were such high quality. Very informative tour. Champions Surf School made our surf lessons so much fun and we had a wonderful day at the beach. Casa Fantastica has a wonderful staff from the concierges, Carlos and Sarah, to the cleaning and laundry services people. Very professional and friendly. Again, Chef Sarah at Casa Fantastica was truly remarkable and really made our trip one to remember.

Hotel Review
Casa Fantastica

Our family trip to Costa Rica was truly one we will never forget, and Casa Fantastica played such a special part in making it so meaningful. From the moment we arrived, we felt welcomed, relaxed, and cared for. Carlos and Sarah, the concierges on the property, were so helpful. The beauty of the home, the incredible views, and the peaceful surroundings gave us the perfect place to slow down and enjoy time together as a family. The cleaning staff, laundry staff and maintenance people were great and so attentive to our needs and requests. A huge part of what made our stay so memorable was Chef Sarah, and her assistant, Natalia. Sarah wasn't just an amazing chef, she became part of our experience. Her warmth, kindness, and attention to every detail made us feel like we were being cared for by a friend. Every meal was absolutely delicious and beautifully prepared. Sitting around the table sharing those meals became some of our favorite moments of the entire trip. Casa Fantastica gave our family the gift of unforgettable memories, laughter, connection, and time together that we will always treasure. We are so grateful for the hospitality and care that went into making our stay extraordinary. Costa Rica will always hold a special place in our hearts, and we hope to return to Casa Fantastica again someday.

Authenticity & Character
This was a luxury home with beautiful bedrooms and bathrooms, an infinity pool and hot tub, and all the amenities you need.
Location
This luxury home is located in Manuel Antonio down a very steep street. Difficult to walk into town from here but a short Uber ride.
Staff
Chef Sarah was amazing. Her meals were so delicious and creative. Her assistant, Natalia, also did a fantastic job. The cleaning staff, laundry staff, and maintenance staff were also great.
Cleanliness & Comfort
This luxury home had everything you could want available to you and the location was great.
Activity Review
Sunset Sailing Cruise on the Brisa Elegante
Sunset Sailing Cruise on the Brisa Elegante
Costa Rica

This was a wonderful family activity. Sailing aboard a pirate ship in the ocean. What could be more fun. Brian on the staff made our time at sea an adventure and so much fun. We had a wonderful dinner and drinks. Took time out to enjoy the ocean snorkeling, or paddle boarding, or just lounging in the ocean with a pool noodle. We were also able to see dolphins swimming next to our boat. Highly recommend this experience.

Quality of Experience
Fun family adventure.
Food
We had a delicious dinner on the boat and drinks were flowing.
Guides, Drivers and Staff
The captain and staff were all fantastic. Brian made our trip so much fun.
Transport
Sailing around the ocean for hours was so much fun.
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jul 15, 2026
Hola Barbara! Thank you so much for sharing this. I'm truly touched! It makes me so happy to hear that your family had such an incredible time in Costa Rica. Knowing that our team helped make your trip effortless and memorable means the world to us. I'll be sure to pass along your kind words to Chef Sarah, Natalia, Alex, Brian, and all the guides and staff you mentioned, they'll be thrilled to know they made such a positive impact. Thank you again for choosing us to be part of your... Read more

Hola Barbara!

Thank you so much for sharing this. I'm truly touched!

It makes me so happy to hear that your family had such an incredible time in Costa Rica. Knowing that our team helped make your trip effortless and memorable means the world to us.

I'll be sure to pass along your kind words to Chef Sarah, Natalia, Alex, Brian, and all the guides and staff you mentioned, they'll be thrilled to know they made such a positive impact.

Thank you again for choosing us to be part of your family's adventure. It was an absolute pleasure!

Pura Vida!
Bryan Leon,
Serendipity Adventures | Costa Rica🌿🐦🦉

Best trip ever!!
Kenya | Jun 24 - Jul 3, 2026

M
Marre L.
Los Angeles, CA | Reviewed on Jul 15, 2026
This trip was fabulous from the beginning with scheduling with Joseph who attended to every detail to the end with our emotional departure from our wonderful driver/guide, Richard. We feel we were treated like royalty wherever we went. Our biggest concerns were safety and mosquitos!! We never once felt unsafe. The attendants at the airport guided us through customs and obtaining our bags (they didn’t allow us to carry anything) and met us with our driver/guide who never left us the entire... Read more

This trip was fabulous from the beginning with scheduling with Joseph who attended to every detail to the end with our emotional departure from our wonderful driver/guide, Richard. We feel we were treated like royalty wherever we went. Our biggest concerns were safety and mosquitos!! We never once felt unsafe. The attendants at the airport guided us through customs and obtaining our bags (they didn’t allow us to carry anything) and met us with our driver/guide who never left us the entire trip. He was so knowledgeable and was willing to share all he could with us. It was not just a lovely vacation but a real education on top of it. It was such a plus that we shared our love for Christ and will be forever connected. The hotels/resorts were very clean, comfortable and beautiful. The staff attended to every detail of our needs which were accommodated with courtesy and professionalism. The people spoke English and were so kind. There were mosquito nets on every bed and we never had one bite. The safaris were really exciting and so much fun. The animals were beautiful. Joseph organized a visit with a young man that we have supported through an organization for the last 24 years and have never met in person. We were truly blessed by Joseph’s making this possible. We cannot thank everyone enough for making this a smooth and wonderful experience. We are giving Kimkim’s information to everyone we know and recommending they take this trip. Also recommending they request Joseph and Richard!!

Hotel Reviews
Ciala Resort Kisumu.
Kisumu

Ciala was a beautiful place with many amenities. The staff were attentive and took good care of us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lake Nakuru Lodge
Nakuru

Our room looked out over the lake. It was beautiful. There were baboons all over as well as hydrax on the lawns. The staff were exceptionally friendly and helpful. I woke up one morning with a kidney stone and there was a nurse on the property who helped me so much. It was an amazing experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mara Kimana Camp

This yurt type room was fun and felt like we were in the wilderness. There were monkeys in the trees that were fun to watch. It was beautiful. The staff were attentive and helpful. I could have spent days there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lake Naivasha Simba lodge
Naivasha

It was beautiful. Zebra came up to the rail on our patio. Being able to look at the lake from our room was gorgeous.

Authenticity & Character
Zebra and impala grazing on the property
Location
It was just beautiful and the room was so comfortable and clean.
Staff
The attention they gave us. Rose was especially sweet
Cleanliness & Comfort
A beautiful room
Hotel Rudi

Everyone attended to every need we could have possibly had. We especially enjoyed Maureen

Authenticity & Character
The staff
Location
The area around the hotel seemed somewhat sketchy however there was a gate and a tall fence with attendants. We felt safe.
Staff
Very attentive!!
Cleanliness & Comfort
The water didn’t get very warm. Seems like a very trite complaint considering how wonderful and comfortable everything was.
Activity Reviews
Meeting Friends & Relaxation
Meeting Friends & Relaxation
Kisumu

A once in a lifetime opportunity. Thanks for making it happen for us.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lake Nakuru National Park Game Drive
Lake Nakuru National Park Game Drive
Nakuru

Very fun and got to see many animals

Quality of Experience
Guides, Drivers and Staff
Transport
Maasai Mara National Reserve
Maasai Mara National Reserve
Masai Mara

Unequalled!! This is a must

Quality of Experience
Guides, Drivers and Staff
Transport
 Giraffe Center
Giraffe Center
Kenya

I would have left this experience out. We have fed giraffes at our local zoos. They are beautiful animals and I didn’t realize there are different kinds. It was educational but again, I would have forgotten e this one.

Quality of Experience
Guides, Drivers and Staff
Transport
Lake Naivasha Activities (Boat Ride & Sanctuary Farm Visit)
Lake Naivasha Activities (Boat Ride & Sanctuary Farm Visit)
Kenya

When we got to the lake we thought we would be on a boat like a pontoon or equivalent. This boat was a rowboat with a motor. It ended up being such a great experience. Made us a bit nervous at first. Highly recommend it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Meeting Friends & Relaxation..
Meeting Friends & Relaxation..
Kisumu

We really appreciated putting this in our schedule. Joseph was very accommodating of our wishes.

Quality of Experience
Food
Guides, Drivers and Staff
Richard went above and beyond. He also interpreted for us.
Transport
David Sheldrick Wildlife Trust
David Sheldrick Wildlife Trust
Tanzania

Have seen places like this in the USA

Quality of Experience
Guides, Drivers and Staff
Staff was very knowledgeable
Transport
Lake Nakuru Full Day Game Drives
Lake Nakuru Full Day Game Drives
Nakuru

Wonderful

Quality of Experience
Food
Guides, Drivers and Staff
Richard is the best
Transport
Maasai Mara Game Drives
Maasai Mara Game Drives
Masai Mara

This was so fabulous. We saw so many different animals and had the unbelievable pleasure of seeing the beginning of the Great Wildebeest Migration.

Quality of Experience
So much to see
Food
Guides, Drivers and Staff
Transport
Nairobi National Park
Nairobi National Park
Kenya

Our first experience with Safari. It was beautiful.

Quality of Experience
Food
We didn’t eat anything on the safari. Only at the hotel - the food was very appetizing and plentiful there
Guides, Drivers and Staff
Our driver/guide was very knowledgeable and helpful. We made an eternal friendship
Transport
Richard is a great driver. He knows the roads like the back of his hand!!
Local specialist: Joseph Thuo
Joseph
Joseph Thuo
Local specialist in Nairobi, Kenya | Replied on Jul 15, 2026
Hi Marre, Thank you so much for your review. It truly means a lot to us! It was a pleasure helping you plan your safari, and we're delighted to hear that every aspect of your trip exceeded your expectations. Knowing that you felt safe, well cared for, and welcomed throughout your adventure is exactly what we strive for. Richard will be especially touched by your kind words. He is passionate about sharing the beauty, wildlife, and culture of Kenya, and we're so glad he made such a lasting... Read more

Hi Marre,

Thank you so much for your review. It truly means a lot to us!

It was a pleasure helping you plan your safari, and we're delighted to hear that every aspect of your trip exceeded your expectations. Knowing that you felt safe, well cared for, and welcomed throughout your adventure is exactly what we strive for.

Richard will be especially touched by your kind words. He is passionate about sharing the beauty, wildlife, and culture of Kenya, and we're so glad he made such a lasting impression. We wish you all the best and hope to welcome you back to Kenya or any part of Africa for another unforgettable adventure in the future. Please keep in touch, and thank you once again for allowing us to be part of such a special journey.

Warm regards,
Joseph

The Galapagos Islands are Spectacular !
Galapagos Islands | Jun 23 - Jul 2, 2026

Eric
Eric N.
San Jose, CA | Reviewed on Jul 14, 2026
About a year ago, I began planning a trip to Ecuador and the Galapagos Islands for my family (my wife and myself, my son and daughter-in-law, and our two grandchildren, ages 10 and 13). After looking at options with a number of different tour companies, I discovered KimKim. I had never heard of them before, but all of the reviews I found online were excellent. I soon got in touch with Maria Jose, and after explaining what we were interested in doing, she put together an amazing 10-day... Read more

About a year ago, I began planning a trip to Ecuador and the Galapagos Islands for my family (my wife and myself, my son and daughter-in-law, and our two grandchildren, ages 10 and 13). After looking at options with a number of different tour companies, I discovered KimKim. I had never heard of them before, but all of the reviews I found online were excellent. I soon got in touch with Maria Jose, and after explaining what we were interested in doing, she put together an amazing 10-day itinerary at a remarkably affordable price. The six of us just got back from the trip none of us will ever forget. We spent two days sightseeing in and around Quito and stayed at the beautiful JW Marriott hotel. We then flew off to the islands where we spent four nights aboard the Legend cruise ship. We visited four islands and enjoyed spectacular hikes and snorkeling every day. The accommodations were lovely and the food was great. The ship can have up to 100 passengers but for our trip there were only 58. We then spent two nights at the lovely Hotel Ikala in Puerto Ayora on Santa Cruz Island. From there we enjoyed a wonderful day trip to Bartolome Island where we took the accompanying photo and snorkeled with the sharks and sea lions. The Galapagos Islands are a truly magical place and Ecuador has done a remarkable job protecting them for now and the future. The iguanas, sea lions, tortoises, and birds have all been protected for over a hundred years and as a result are totally unafraid of humans. All of the KimKim team members and all of the local guides we met were fantastic. If you are interested in an extraordinary custom made trip anywhere in the world I would strongly recommend checking out KimKim

Hotel Reviews
Ikala Galapagos Hotel
Puerto Ayora

Beautiful hotel in the heart of Puerto Ayora. Lovely rooms and Very nice breakfast buffet. Close to shops, restaurants, and the Darwin Center.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boutique Expedition Legend

Wonderful cruise ship in the Galapagos. Comfortable rooms, excellent food, and great staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
JW Marriott Hotel Quito
Quito

Fantastic hotel in the heart of Quito. Excellent rooms and great breakfast buffet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Maria Jose Jaramillo
Maria Jose
Maria Jose Jaramillo
Local specialist in Quito, Ecuador | Replied on Jul 15, 2026
Hello Eric, Thank you so much for taking the time to write such a thoughtful review. It was truly a pleasure for Benjamin and me to help plan this trip for your family over the past year. From our very first conversations, we knew this was going to be a special journey, and I'm so happy to hear that it became an experience none of you will ever forget. Reading that you enjoyed Quito, the Legend cruise, Santa Cruz, and especially your day at Bartolomé Island brings a big smile to my face.... Read more

Hello Eric,

Thank you so much for taking the time to write such a thoughtful review.

It was truly a pleasure for Benjamin and me to help plan this trip for your family over the past year. From our very first conversations, we knew this was going to be a special journey, and I'm so happy to hear that it became an experience none of you will ever forget.

Reading that you enjoyed Quito, the Legend cruise, Santa Cruz, and especially your day at Bartolomé Island brings a big smile to my face. The Galápagos really is one of those rare places that leaves a lasting impression, and we're delighted that you and your family were able to experience its incredible wildlife and natural beauty together.

Thank you as well for your kind words about my work and our local team. It means a great deal to know that the itinerary met your expectations and that everything came together so well.

Benjamin and I hope the memories of this adventure stay with your family for many years to come. And if you ever decide to explore another corner of South America, we would be delighted to help you plan your next adventure.

Warm regards,
Maria Jose

Very well done - woudl definetely use KimKim ...
Germany | Jun 9 - Jun 14, 2026

Jake
Jake M.
Honolulu, HI | Reviewed on Jul 14, 2026

Very well done - would definitely use KimKim and Sara and team again!

Local specialist: Sara R
Sara
Sara R
Local specialist in Germany | Replied on Jul 16, 2026

Thank you for your kind words, Jake! I really enjoyed crafting this special adventure trip for you and your daughter. Wishing you many more amazing travels ahead! :)
Best,
Sara

Great country to visit
Norway | Jul 4 - Jul 12, 2026

W
William U.
Boston, MA | Reviewed on Jul 14, 2026

Great choice for hotel in Oslo. During the whole trip we had a perfect mixture of good things to do for young and old. Both our guides were delightful. Kim Kim was very quick to helpfully respond to every question or issue raised during the trip. I would not recommend the Viking experience diner in Flam for kids. The restaurant at the top of the tram was world class in Bergin. For kids, Zip line in Oslo and rib boat in Flam were highlights.

Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Jul 16, 2026
Fred, your thoughtful review is so kind! It was a pleasure helping you plan your family's adventure through Norway. I'm delighted to hear that you enjoyed your hotel in Oslo, that the itinerary struck a great balance for both the adults and the kids, and that both of your guides made such a positive impression. It's also wonderful to know our team was able to respond quickly whenever questions came up during your trip. Thank you as well for sharing your honest feedback about the Viking... Read more

Fred, your thoughtful review is so kind! It was a pleasure helping you plan your family's adventure through Norway.

I'm delighted to hear that you enjoyed your hotel in Oslo, that the itinerary struck a great balance for both the adults and the kids, and that both of your guides made such a positive impression. It's also wonderful to know our team was able to respond quickly whenever questions came up during your trip.

Thank you as well for sharing your honest feedback about the Viking Experience dinner in Flåm and for highlighting your favorite experiences. Recommendations like the world-class restaurant at the top of the Mt. Fløyen funicular in Bergen, along with the Oslo zipline (I'm so glad you ended up getting to do that in your free time!) and the RIB boat tour in Flåm, are incredibly helpful for future travelers—especially families traveling with children.

It was a pleasure working with you, and I hope your family has wonderful memories of Norway for years to come. We'd love to help you plan another adventure whenever you're ready!

Warm regards,
Alex and the kimkim team

The trip to the Riviera was absolutely amazin...
France | Jun 29 - Jul 4, 2026

B
Bob B.
Chicago, IL | Reviewed on Jul 14, 2026
The trip to the Riviera was absolutely amazing. Starting from the airport pick up to our airport departure. All went
smoothly and comfortable.
Our hotel Suisse room was cozy and comfortable, the breakfast and service was very nice.
Pierire our driver to Antibes, Fred our driver to Saint Tropez and Oceanana our driver to Villa Ephrussi de
Rothschild and Monaco were all very sociable , knowledgeable about the cities and friendly personable people.
They helpded make the days travel...
Read more

The trip to the Riviera was absolutely amazing. Starting from the airport pick up to our airport departure. All went
smoothly and comfortable.
Our hotel Suisse room was cozy and comfortable, the breakfast and service was very nice.
Pierire our driver to Antibes, Fred our driver to Saint Tropez and Oceanana our driver to Villa Ephrussi de
Rothschild and Monaco were all very sociable , knowledgeable about the cities and friendly personable people.
They helpded make the days travel fun and pleasurable.
The walk through Antibes, the coast line and lively market was an insight to life along the Sea.
Saint Tropez by land. We prefered the drive to Saint Tropez and enjoyed exploring the charm of the city.
The drive to Monaco was beautiful and we enjoyed the many scenic views where we took many photos.
The gardens at the Rothschild Villa was magnificient.
Liz was extremely helpful in putting together our tour which was comfortable and customized to exploring the
Riviera's beauty in the time we spent there.
Thank you,
Bob and Gae

Hotel Review
Hôtel Suisse
Nice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Liz Chreist
Liz
Liz Chreist
Local specialist in Kimkim HQ | Replied on Jul 24, 2026
Dear Bob and Gae, Thank you so much for sharing such a thoughtful reflection on your trip to the Riviera. It was a pleasure to help you plan this getaway, and I’m delighted to hear how smooth and enjoyable your experience was from the moment you arrived to your final departure. I’m so glad you felt comfortable at Hotel Suisse and enjoyed the cozy room, breakfast, and service — it’s a lovely property with a wonderful location, and it’s great to know it suited your stay so well. Your kind... Read more

Dear Bob and Gae,

Thank you so much for sharing such a thoughtful reflection on your trip to the Riviera. It was a pleasure to help you plan this getaway, and I’m delighted to hear how smooth and enjoyable your experience was from the moment you arrived to your final departure.

I’m so glad you felt comfortable at Hotel Suisse and enjoyed the cozy room, breakfast, and service — it’s a lovely property with a wonderful location, and it’s great to know it suited your stay so well.

Your kind words about Pierire, Fred, and Oceanana mean a great deal. They each take tremendous pride in sharing the Riviera with visitors, and I’m thrilled to hear how personable, knowledgeable, and friendly they were throughout your travels. Knowing they helped make each day fun and memorable is truly wonderful.

It sounds like you had such beautiful moments exploring the region — from the lively market and coastline in Antibes, to the charm of Saint‑Tropez, to the scenic drive and photo stops on the way to Monaco. And I’m delighted the gardens at Villa Ephrussi de Rothschild left such an impression; they really are magnificent.

Thank you again for your kind words about the planning process. It means so much to know that the itinerary felt comfortable, well‑paced, and tailored to the time you had in the Riviera. I’m grateful for the opportunity to create this experience for you.

Warm regards,
Liz and the rest of the kimkim France team

Sandi helped plan the most amazing trip. She ...
Thailand | Jul 3 - Jul 12, 2026

Michele
Michele C.
Newark, NJ | Reviewed on Jul 14, 2026
Sandi helped plan the most amazing trip. She listened to our ideas and adjusted things to make everything perfect. Our guides, Miss Leena in Bangkok, Mr. Q in Chiang Mai were wonderful. They made the experience better than we’d imagined. We learned so much and grew and even greater respect for the country and people of Thailand. We can’t wait to plan our next trip. Read more

Sandi helped plan the most amazing trip. She listened to our ideas and adjusted things to make everything perfect. Our guides, Miss Leena in Bangkok, Mr. Q in Chiang Mai were wonderful. They made the experience better than we’d imagined. We learned so much and grew and even greater respect for the country and people of Thailand. We can’t wait to plan our next trip.

Hotel Reviews
Baan Samui Resort
Surat Thani

Quiet, peaceful, restful!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
U Chiang Mai Hotel
Chiang Mai

Such a peaceful place in the very center of the city.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nysa Hotel Bangkok Sukhumvit 11
Bangkok

Friendly staff, clean rooms, delicious breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half-Day Doi Suthep Temple Tour
Half-Day Doi Suthep Temple Tour
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Day Return Trip to Khao Yai National Park
Day Return Trip to Khao Yai National Park
Thailand

Monkeys! Amazing! We had a great time exploring

Quality of Experience
Guides, Drivers and Staff
Transport
A day trip to Koh Tao & Koh Nang Yuan
A day trip to Koh Tao & Koh Nang Yuan
Thailand
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Experience as a local farmer - Half day experience
Experience as a local farmer - Half day experience
Chiang Mai

Em and Uncle Sherd were the best. We really enjoyed learning.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
1 Day Trek Mae Tang with Elephant Sanctuary by Local Truck
1 Day Trek Mae Tang with Elephant Sanctuary by Local Truck
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok city tour, Chatuchak Market and food tasting at Chinatown!
Bangkok city tour, Chatuchak Market and food tasting at Chinatown!
Thailand
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Sandi Luvis
Sandi
Sandi Luvis
Local specialist in Thailand | Replied on Jul 16, 2026

Hi Michele,
I am truly happy to hear you had such a wonderful trip and a nice experience with our guides as well.
Thank you for choosing Kimkim and we’d love to welcome you back for your next adventure anytime!
Warm regards,
Sandi

Overall a well designed trip, with quick responses from Ivan and Sarah regarding any questions, requests or problems.
Croatia | Jul 4 - Jul 13, 2026

G
Glenn B.
Ashburn, VA | Reviewed on Jul 14, 2026
The "Foodie" tour in Zagreb was fun, and provided some interesting information about the city as well as introduction to some local foods.
We especially liked the visit to the lakes and falls at Plitvice. It was a 5 hour walk but most of it was level and where the trail might have been wet or steep, it was "paved" with logs, bridges and where steep, with steps. There were 4 ferries crossing the lake, but with a 1 hour wait in the July sun, we opted to walk around the lakes instead, which...
Read more

The "Foodie" tour in Zagreb was fun, and provided some interesting information about the city as well as introduction to some local foods.
We especially liked the visit to the lakes and falls at Plitvice. It was a 5 hour walk but most of it was level and where the trail might have been wet or steep, it was "paved" with logs, bridges and where steep, with steps. There were 4 ferries crossing the lake, but with a 1 hour wait in the July sun, we opted to walk around the lakes instead, which was in retrospect a good choice.
The boat trip from Hvar harbor around the islands, with several stops for swimming & snorkeling (mask and snorkels provided). We got to swim into a couple of huge ( 50-100 meters high/wide and 200-300 meters deep) sea-caves that were not boat accessible. I wished we had our underwater camera to capture the views. Many Swifts lived in and flew about the caves.
Dubrovnik is lovely, historic and in high season (July & August) very crowded. A Dubrovnik Pass is helpful so that you don't have to keep paying admissions to different historic buildings. Unfortunately if you want to walk the city walls, you need to know that admission fees including the Pass only allow one trip (we accidentally used that up looking for our guide, so missed that walk).
Our guide (Dubrovna was her name...easy to remember). was well educated and provided much information on the city. We aren't "Game of Thrones" fans, so she didn't dwell on the details of the filming there.

Activity Reviews
Private Day Trip to Cavtat & Family Farm Day for Traditional Lunch or Dinner
Private Day Trip to Cavtat & Family Farm Day for Traditional Lunch or Dinner
Croatia

We were very pleasantly surprised that this visit to the Family Farm included a cooking class. We were served two locally made cheeses and bread, almonds, dried figs with some iced cherry juice (we don't drink alcohol, so didn't try the local wine). We then began our cooking class. We made a family recipe for chicken cooked with olive oil peaches, plums, onions, garlic, cherry juice, salt, pepper, rosemary and bay leaves. We toured their garden and picked up rosemary, bay laurel leaves, tomatoes, cucumbers, arugula, parsley and fennel. They grow their own limes and grapefruits, pomegranates, almonds, figs, olives and much more. Back in the kitchen, we learned to make a twirly pasta by hand, and a peach & plum topped cake. After that we ate the dinner we had prepared. It was truly delicious (including a chicken soup with carrots and farina dumplings).

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to the Caves & Beaches of Vis Island by boat
Day Trip to the Caves & Beaches of Vis Island by boat
Hvar

Swimming in the Adriatic, especially the caves we swam into, was great.

Quality of Experience
Guides, Drivers and Staff
Zagreb - walking food tour!
Zagreb - walking food tour!
Zagreb
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ivan Cosic

The whole experience just exceeded my wildest dreams!
Kenya | Jul 3 - Jul 12, 2026

E
Emily R.
Sheboygan, WI | Reviewed on Jul 14, 2026
Melvin was incredibly knowledgeable and accommodating during the process of developing our ideal itinerary from the start. We did everything we wanted to and nothing we didn't! Overall, our trip was incredible. I wouldn't change a thing about it from the activities to the lodging to the individuals on the ground that made everything happen. The whole experience just exceeded my wildest dreams! Read more

Melvin was incredibly knowledgeable and accommodating during the process of developing our ideal itinerary from the start. We did everything we wanted to and nothing we didn't!

Overall, our trip was incredible. I wouldn't change a thing about it from the activities to the lodging to the individuals on the ground that made everything happen. The whole experience just exceeded my wildest dreams!

Hotel Reviews
Sarova Mara Game Camp

Wow Wow Wow!!! Absolutely the best stay of our trip. I would highly encourage anyone to stay here!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sarova Lion Hill Hotel
Nairobi

Was under construction when we were there. Our room was pretty small but we still had a great stay. I believe the new lodges will be larger.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Naivasha Sopa Lodge
Nairobi

The rooms seemed slightly dated but the experience with the animals up close more than made up for it. I would gladly stay here again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Skynest Residences by CityBlue
Nairobi

Would gladly stay here again. It was clean, check-in was easy, and the suites were huge. There was some noise from the nearby city but the hotel offered earplugs. Also very nice to have a washing machine in the suite!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Crescent Island Animal Walk
Crescent Island Animal Walk
Kenya
Quality of Experience
Guides, Drivers and Staff
Transport
Evening  Game Drive at Lake Nakuru National Park
Evening Game Drive at Lake Nakuru National Park
Kenya

This was my favorite game drive of the whole trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Hiking / Biking at Hell's Gate National Park
Hiking / Biking at Hell's Gate National Park
Kenya
Quality of Experience
Guides, Drivers and Staff
Joseph, our guide in Hell's Gate, was not my favorite. Kind of pushy with reviews/sales at his private shop.
Transport
Full Day Safari at the Maasai Mara
Full Day Safari at the Maasai Mara
Kenya
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Evening  Game Drive at the Maasai Mara
Evening Game Drive at the Maasai Mara
Kenya
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Game Drive at Lake Nakuru National Park
Full Day Game Drive at Lake Nakuru National Park
Kenya
Quality of Experience
Guides, Drivers and Staff
Transport
The Sheldrick Wildlife Trust - Elephant Orphanage Visit
The Sheldrick Wildlife Trust - Elephant Orphanage Visit
Nairobi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Relax at leisure
Relax at leisure
Nairobi
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from Nairobi to Naivasha  via the Rift Valley View Point
Transfer from Nairobi to Naivasha via the Rift Valley View Point
Kenya
Quality of Experience
Food
Guides, Drivers and Staff
Transport
2nd Day Full Day Safari at the Maasai Mara
2nd Day Full Day Safari at the Maasai Mara
Kenya

Just amazing!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hot-air Balloon Safari above the Mara
Hot-air Balloon Safari above the Mara
Kenya

Wow! I'm so glad we did this. Absolutely a highlight of the trip!

Quality of Experience
Guides, Drivers and Staff
Transport
 Sunrise Boat Cruise  on Lake Nakuru
Sunrise Boat Cruise on Lake Nakuru
Nakuru

This ended up not as sunrise but midday with lunch. Regardless, it was amazing! The food was incredible, the staff fantastic, and the drinks were flowing. It was a really relaxing experience nestled between game drives.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Game drive in Nairobi National Park
Game drive in Nairobi National Park
Nairobi

This was such a fun way to kick off our trip. Our guide, John, was incredible and we saw many animals due to his knowledge and skill.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Melvin Mapetla
Melvin
Melvin Mapetla
Local specialist in East Africa | Replied on Jul 15, 2026
Hey Emily, Thank you so much for your incredibly kind words. It truly means a great deal to hear that your trip exceeded your wildest dreams. It was an absolute pleasure working with you to create an itinerary that reflected exactly what you were hoping for. Knowing that every experience felt worthwhile and that the accommodations, activities, and our team on the ground all came together to make your journey so memorable is the greatest compliment we could receive. On behalf of everyone... Read more

Hey Emily,

Thank you so much for your incredibly kind words. It truly means a great deal to hear that your trip exceeded your wildest dreams.

It was an absolute pleasure working with you to create an itinerary that reflected exactly what you were hoping for. Knowing that every experience felt worthwhile and that the accommodations, activities, and our team on the ground all came together to make your journey so memorable is the greatest compliment we could receive.

On behalf of everyone at Truly Swahili, thank you for trusting us with such a special adventure. We hope the memories you made in East Africa stay with you for many years, and we would be honored to welcome you back whenever you’re ready for your next adventure.

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.