Kimkim Trip Reviews

4.8
Based on 18,275 ratings
Read 18,275 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

We actually booked three separate trips with ...
Uganda | Sep 13 - Sep 24, 2025

M
Michael L.
Mililani Town, HI | Reviewed on Oct 16, 2025

We actually booked three separate trips with Agnes at Umoja Motherland Tours; My wife and I participated in Uganda Safari, my daughter and I - Trek on Mt Kilimanjaro, and, my wife's stay at Amani Villa. I am only going to address the Uganda tour only in this particular review.

I thought every thing went really well. The itinerary was super, the planning was easy, the accommodations were fine and our driver/guide was superb. At the end of our Uganda tour we spent extra days in Entebbe on our own and this was the icing on the cake.

Local specialist: Agnes Mirembe

Norway Coast Adventure
Norway | Oct 5 - Oct 14, 2025

Ashley
Ashley D.
Chicago, IL | Reviewed on Oct 16, 2025
Our local specialist, Mar put together an amazing trip for my husband and I to Norway for our anniversary. Everything was so easy and everyone was so helpful- from the beginning of the planning stages to the trip itself! I even needed to contact the urgent contact while I was on my trip and Ricardo was very responsive and helpful! The hotels were great, the excursions and activities were perfect for us, and it was so nice to have all of our transfers taken care of with detailed instructions... Read more

Our local specialist, Mar put together an amazing trip for my husband and I to Norway for our anniversary. Everything was so easy and everyone was so helpful- from the beginning of the planning stages to the trip itself! I even needed to contact the urgent contact while I was on my trip and Ricardo was very responsive and helpful! The hotels were great, the excursions and activities were perfect for us, and it was so nice to have all of our transfers taken care of with detailed instructions on where meet up and catch busses/trains! We spent time in Bergen, Balestrand, Flam and Tromso and did a variety of things including hikes, ferry rides, private floating sauna on the fjord, Sami and reindeer experience, funicular, northern lights excursions (we were lucky to see the norther lights 3 out of 3 nights in Tromso), etc. It was magical. I would definitely recommend KimKim's Mar and their team to plan a trip to Norway!

Activity Reviews
Reindeer Feeding & Northern Lights Experience
Reindeer Feeding & Northern Lights Experience
Tromsø

I loved hearing about the history and current day culture of the Sami people and their relationship with the reindeer. The camp was beautiful.

Quality of Experience
Food
The reindeer stew was great!
Guides, Drivers and Staff
Transport
Northern Lights Husky Experience with Dinner
Northern Lights Husky Experience with Dinner
Tromsø
Quality of Experience
Food
I loved the fish soup!!!
Guides, Drivers and Staff
Our guide, Max was great!
Transport
Private Floating Sauna Experience
Private Floating Sauna Experience
Norway

I loved that we had a private sauna and we were able to get into the Fjord privately from the inside via a transparent door on the floor, or we were able to jump off the roof into the Fjord!

Quality of Experience
Guides, Drivers and Staff
Waterfall Hike & Stegastein Viewpoint Experience
Waterfall Hike & Stegastein Viewpoint Experience
Flåm
Quality of Experience
Guides, Drivers and Staff
Our guide, Lauma was amazing!
Transport
Local specialist: Mar Quiñones

What a terrific trip. We had beautiful weath...
Portugal | Oct 2 - Oct 15, 2025

F
Fred T.
Flagami, FL | Reviewed on Oct 16, 2025
What a terrific trip. We had beautiful weather and a great itinerary. Pedro and his team had a very detailed schedule and the avenues to communicate worked extremely well. We had some mixed results with the guides. Our city guide in Lisbon on the second day was a little indifferent and unfortunately, the scheduled guide in Eveora had a sickness and we had a replacement who we were disappointed with. The drivers were excellent with kudos to Carlos, Ricardo and Ivo! The accomodations... Read more

What a terrific trip. We had beautiful weather and a great itinerary. Pedro and his team had a very detailed schedule and the avenues to communicate worked extremely well. We had some mixed results with the guides. Our city guide in Lisbon on the second day was a little indifferent and unfortunately, the scheduled guide in Eveora had a sickness and we had a replacement who we were disappointed with. The drivers were excellent with kudos to Carlos, Ricardo and Ivo!

The accomodations were nice with the Miragem in Cascais being the best. I would rate after that one, Porto, Lisbon, Lagos and then Evora.

Driving the 2nd week worked well with only a little confusion leaving the car rental at the airport. Highlights include the 2 boat rides. Winery in Porto was OK, but, the second winery with lunch was excellent.

Thank you for all your assistance!

Hotel Reviews
Hotel Cascais Miragem
Cascais

Incredible views and very nice accommodations

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cascade Wellness Resort
Lagos

Beautiful setting, but, looking a little tired. Needs some TLC

Authenticity & Character
Location
Staff
Cleanliness & Comfort
MouraSuites Hotel
Largo da Porta de Moura, 7000-647 Évora, Portugal

Smaller hotel with parking that was confusing. Very nice staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
PortoBay Flores
Porto

Great location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
PortoBay Liberdade
Lisbon

Nice hotel with helpful staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tickets to Pena Palace and Gardens
Tickets to Pena Palace and Gardens
Portugal

Visiting the Pena Palace was a great experience despite it being crowded. The views from the palace were breathtaking. The guide, while knowledgeable, wasn't as personable, which slightly affected the experience.

 Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Portugal

The Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves was fantastic. The views of the caves were impressive, and the whole experience was a major highlight of the trip.

Private Douro River Escape: 1-Hour Exclusive Cruise
Private Douro River Escape: 1-Hour Exclusive Cruise
Portugal

The Private Douro River Escape was a highlight of the trip. The boat ride provided picturesque views and was truly enjoyable. I'd highly recommend it to anyone visiting the area.

To Eat Suggestion: O Faroleiro
To Eat Suggestion: O Faroleiro
Portugal

We had lunch there as we drove back. Didn't know it was the same that we had for dinner the last night in Cascais. No one was at the restuarant and our we thought it was closed. Our uber dropped us off a quarter mile passed.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Oct 17, 2025

Dear Fred,
Thank you so much for taking the time to share such thoughtful feedback.
I am delighter to hear the trip went so smoothly overall, with great weather, a well-paced itinerary, and top-notch drivers.
I hope we get the chance to plan your next adventure soon - with everything fine-tuned just the way you like it!
Your friend in Portugal - Pedro

Australia journey late August to early September.
Australia | Aug 28 - Oct 12, 2025

Christine & John
Christine & John C.
Seattle, WA | Reviewed on Oct 16, 2025
Hi Liz, first off I would just like to say that our trip to Australia was just great. All of the plans that you made for tours and drivers went without a hitch. Everyone was on time, friendly, informative, and just fun to be with. Our time in Sydney was great, it is a beautiful city. The tour of the city and the sunset dinner cruise were great again. Everything was on time. No delays at all. Really impressed by the Opera House. The Blue Mountains are absolutely beautiful, the Echoes hotel... Read more

Hi Liz, first off I would just like to say that our trip to Australia was just great. All of the plans that you made for tours and drivers went without a hitch. Everyone was on time, friendly, informative, and just fun to be with. Our time in Sydney was great, it is a beautiful city. The tour of the city and the sunset dinner cruise were great again. Everything was on time. No delays at all. Really impressed by the Opera House. The Blue Mountains are absolutely beautiful, the Echoes hotel Spoiled us. Amazing food, staff, accommodations were comfortable and welcoming. Enjoyed walking around Kafoumba. Scenic world was very informative and fun. What I will say for some of the excursions it took some bit of driving to get there from Port Douglas. Drives were around an hour or a little more to get to The different sites that we were visiting. Outback tasting tour was fun and great, love being out in the country, yet again it was a long day and a long drive. Not sure we needed the Esplanade for a drink at the end of that day as we were tired and we were staying in a very similar setting in Port Douglas. The great barrier reef excursion was perfect. I can’t remember the name of the diving company, but they were very knowledgeable, made us feel very safe, very well informed staff which made the trip out to the reef more interesting. We had no difficulties with renting the car at the airport or returning it, although it was a little nerve-racking at the very beginning, but I think my husband did pretty well driving. I want to thank you for all the time and work you put in into planning our vacation, I think this was a once in a lifetime trip for us, but you never know. Thanks again. Christy

Hotel Review
PARKROYAL Darling Harbour
Sydney

The location was great and the breakfasts were very nice.

Authenticity & Character
Location
Close to shopping, the Harbor, Opera House and Queen Victoria Building.
Staff
Cleanliness & Comfort
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Oct 17, 2025

Dear Christy and John,
It was an absolute pleasure to work with you on this trip and I am so so happy you enjoyed it so much. Thanks for the thoughtful review.

Congratulations John for driving on "that" side of the road !! I'm sure having Christy as a co-pilot helped !

There is definitely more of Australia to see, and there is always New Zealand, Africa and Argentina which I specialize in. I will be an honour to work with you again.

Best to you and your family the rest of the year and the holidays.
Cheers
Liz

Anita Was amazing to nowt only to work but o...
Italy | Oct 1 - Oct 9, 2025

Michael
Michael G.
Atlanta, GA | Reviewed on Oct 16, 2025
Anita Was amazing to nowt only to work but out in the three cities that we visited, there were no hitches no gotchas, no surprises. It was extremely well coordinated with the guides that she set up being so good and so knowledgeable. We will use her again and again for any trips that we make back to Italy and we are trying to coordinate one for the next couple years. Outstanding. Read more

Anita Was amazing to nowt only to work but out in the three cities that we visited, there were no hitches no gotchas, no surprises. It was extremely well coordinated with the guides that she set up being so good and so knowledgeable. We will use her again and again for any trips that we make back to Italy and we are trying to coordinate one for the next couple years. Outstanding.

Hotel Review
Hotel Dell'Opera
Venice

It was certainly a level up on the hotels that we utilized on our trip. We would go back there again on a visit to Venice.

Authenticity & Character
Location
Staff
The breakfast was very well done, and the people extremely cordial. The only thing I could throw in is that the front desk never had any change that they could give out when we were there and leaving.
Cleanliness & Comfort
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Oct 17, 2025

Hello Michael! Thank you so much for your message and feedback! It was truly a pleasure helping you plan your trip and seeing everything come together so smoothly. I’m glad that you enjoyed our local guides and hotels, and I look forward to assisting you again on future travels to Italy, Spain, Portugal, or Morocco. Wishing you all the best, Anita 😍

Kimkim was absolutely amazing, responding to ...
Greece | Sep 18 - Sep 29, 2025

D
David B.
Phoenix, AZ | Reviewed on Oct 16, 2025
Kimkim was absolutely amazing, responding to any and all questions and problems. Read more

Kimkim was absolutely amazing, responding to any and all questions and problems.

Hotel Reviews
Avra Hotel
Rafina, Attica

We spent about 3 hours here because of an early airport trip. The shuttle service was greatly appreciated.

Nival Boutique Hotel
Sifnos

I was pretty disappointed in the general feel of this hotel. On the surface, it looks high end and special, but it does not live up to its appearances. The breakfast was okay at best. P.S. I was the only one in our group that felt this way.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Phos Milos
Pollonia

We were disappointed that there was no breakfast to start the day with.

Elia Zampeliou Hotel
Chania

Most of the staff here was pleasant and easy to get along with except one woman at the desk that was surly and distant (and that's being nice about her). The room had a wonderful full and the breakfast was, I thought, the best of our trip.

Cleanliness & Comfort
NLH Monastiraki
Athens

A nice room and okay breakfast.

Staff
I'm not an expert on how to run a hotel. This one was fine for us.
Cleanliness & Comfort
Activity Reviews
Self-Guided Hiking Day
Self-Guided Hiking Day
Sifnos

Once again, a little free time for us to enjoy the island at our own pace.

Quality of Experience
Half-Day Private Hidden Gems Exploration
Half-Day Private Hidden Gems Exploration
Sifnos
Quality of Experience
Guides, Drivers and Staff
Transport
Self-Guided Beach Day
Self-Guided Beach Day
Sifnos

It's always good to have some time to ourselves and this day was very nice and calm.

Taste of Sifnos: Food, Culture & Village Life
Taste of Sifnos: Food, Culture & Village Life
Sifnos

Once again, our guide, Ronia, was just so informative and led us to places to taste and see that I would not have even thought to include in a trip.

Quality of Experience
Guides, Drivers and Staff
Ronia, our guide was amazing.
Full-Day Sailing Cruise with Lunch
Full-Day Sailing Cruise with Lunch
Milos

Because of high winds, no ones fault, we only got to see the leeward side of the island. It was a lot of fun and interesting to see the island from the water was pretty nice.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Self-Guided Hiking in Milos
Self-Guided Hiking in Milos
Milos
Quality of Experience
Private Imbros Gorge Hiking Day Trip
Private Imbros Gorge Hiking Day Trip
Chania

I didn't plan this trip so I have no complaints, but I would not have added this hike to the trip. The trail was rocky and difficult to walk on. Having said that, we had a fun day out.

Quality of Experience
Guides, Drivers and Staff
Transport
White Mountains Excursion with Wine & Olive Oil Tastings
White Mountains Excursion with Wine & Olive Oil Tastings
Chania

Again, this day was made special because of our guide, Vas.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Balos Lagoon & Falassarna Beach 4WD Day Trip & Lunch
Balos Lagoon & Falassarna Beach 4WD Day Trip & Lunch
Chania

I could not make this trip as I was sick that day. Everyone else loved it.

Self-Guided Chania Old Town Walk
Self-Guided Chania Old Town Walk
Chania

A lovely town and fun to navigate. Beautiful waterfront.

Quality of Experience
The guide, Vas, was special. Fun to be with, educational and very attentive.
Private Delphi Day Trip
Private Delphi Day Trip
Athens

Another of my dream trips and I loved it. The guide was very nice, but I couldn't understand a word he said. I'm not kidding, my hearing isn't the best, but the guide spoke so fast with a heave accent, that I really didn't get any of it. I know he was knowledgeable and, I think, informative, but it was wasted on me and my companions.

Quality of Experience
Guides, Drivers and Staff
Driver was great, guide was nice but pointless because of thick accent.
Transport
Ancient Athens Acropolis & Mythology Walk
Ancient Athens Acropolis & Mythology Walk
Athens

This was one on my dreams, to see the Acropolis. I was so happy to be there.

Self-Guided Local Markets Visit
Self-Guided Local Markets Visit
Athens
Quality of Experience
Athens was a surprise, having heard things from friends that had been there in the past. But it was lively and fun and we felt very safe the whole time.
Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Oct 28, 2025

Thank you so much for the additional feedback, David! I value your insight on the boutique hotels and activities. I'm so happy you enjoyed your trip and working with us! I hope to help you and Jody plan a future kimkim trip! 🙌

Our trip to Morocco organized by Kimkim was terrific!
Morocco | Oct 1 - Oct 13, 2025

Ceci
Ceci S.
Minneapolis, MN | Reviewed on Oct 16, 2025
Our trip to Morocco organized by Kimkim was the one of the best trips we ever did. The planning with Abdellah was seamless. He helped us decide on various activities and places and made good suggestions.
Everyone who helped us on our trip was professional, knowledgeable and warm and friendly. Our driver Mustapha was excellent. He was a very safe driver, knowledgeable about locations and shared a lot of knowledge about the country and environment. He always had fresh bottles of water...
Read more

Our trip to Morocco organized by Kimkim was the one of the best trips we ever did. The planning with Abdellah was seamless. He helped us decide on various activities and places and made good suggestions.
Everyone who helped us on our trip was professional, knowledgeable and warm and friendly. Our driver Mustapha was excellent. He was a very safe driver, knowledgeable about locations and shared a lot of knowledge about the country and environment. He always had fresh bottles of water each day and offered several convenient stops throughout the day. Our guides in Fes and Marrakech were helpful in the market and knowledgeable about the sights. Our guides for the hikes at Akchour and Imlil Valley were knowledgeable and shared great information about the area and the Berber people. Our time at the camp in the desert was very memorable. The staff at the Tiziri Camp were wonderfully warm and friendly and took time to share more about their culture which we loved. The music at night was especially wonderful. Our time in Marrakech was a favorite. People were very friendly and helpful. We enjoyed walking around and also did a cooking class at La Maison Arabe. It was excellent and we are excited to practice at home. The staff at La Maison Arabe was outstanding. The last day we went to lunch at the Selman Hotel and saw the stables of Arabian horses. It was a very special experience. All our hotels throughout the trip were excellent and chosen by Original Travels.
The person we worked with once the trip was planned, Said, at Original Travels was wonderful. He communicated with us well and was quick to respond to any request we had especially for the last day.
We highly recommend Kimkim for travel and Original Travels and Said as the person to work with during the trip. We highly recommend Kimkim and Original Travels.

Hotel Reviews
Riad Salam Fes
Fes

Riad Salam Fes is a beautiful hotel with excellent service and fantastic food. However, our room was located directly beneath the patio dining area, leading to early morning and late evening noise due to chairs scraping above us. Despite this, the overall experience was pleasant. I would recommend requesting a room further from this area for a quieter stay.

La Maison Arabe Hotel
Marrakech

This was our favorite in a two week trip around Morocco. Stayed four nights. Staff was outstanding. Always ready to help. Good was great. Room and bed super comfortable. Really loved the piano bar.

Authenticity & Character
Location
Staff
The best!
Cleanliness & Comfort
Super comfortable bed and great shower. Had suite, do plenty of room. In room coffee and tea. Nice patio with room.
Le Casablanca Hotel
Casablanca

Loved this hotel. Very comfortable after a long trip. Staff warm and friendly.

Authenticity & Character
Location
Staff
Very helpful, warm and friendly.
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Very c

Authenticity & Character
Very comfortable. Enjoyed talking to staff about the culture. Loved the music at night.
Staff
Cleanliness & Comfort
The tent is extremely comfortable and meals delicious. Staff was very gracious and friendly. The atmosphere was beautiful and very special.
Activity Reviews
Casablanca to Chefchaouen via Rabat
Casablanca to Chefchaouen via Rabat
Morocco

Rabat is an impressive city. Sits on a large river near the ocean. Visited Chellah, interesting Roman and Arab ruins as well as a garden. Walked by mandolin of former king. Very large and impressive. Soldiers guarding on beautiful horses at doors.

Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Morocco

Wonderful opportunity to see the Roman part of Morocco. Good signage. We did not have a guide. Several tile mosaics in good condition.

Day Trip to God's Bridge in Akchour - Natural Rock Formation Hike
Day Trip to God's Bridge in Akchour - Natural Rock Formation Hike
Chefchaouen

Enjoyed the hike. It is a unique experience walking up this river valley . Enjoyed a lunch midway and it was the best good so far!

Guided Exploration of the "Blue City" Chefchaouen
Guided Exploration of the "Blue City" Chefchaouen
Chefchaouen

Fun to walk this city with a guide. Then we went out later ourselves and we were able to feel comfortable walking around.

Guided Tour of Hassan II Mosque
Guided Tour of Hassan II Mosque
Morocco

Nice to visit inside. Unique opportunity.

Quick Tour of Casablanca with your Driver-Guide
Quick Tour of Casablanca with your Driver-Guide
Morocco

Very interesting. Loved seeing the city and learning more about it.

Guides, Drivers and Staff
Transport
Knowledgeable driver showed various sides of Casablanca which was interesting.
Day Trip to Imlil Valley: High Atlas Mountains Adventure & Lunch with a Berber Family
Day Trip to Imlil Valley: High Atlas Mountains Adventure & Lunch with a Berber Family
Marrakesh

This was a favorite for us. Loved hiking through villages and paths that the people have used forever. Guide was great had a wonderful sense of humor and shared a lot of Berber culture.

Quality of Experience
The guide was great and fun, being so close to the way of life of the Berber people.
Food
Loved the good, especially the ravines and fresh fruit and vegetables.
Guides, Drivers and Staff
Transport
Always timely. Very accommodating. Drivers were Mustapha fir 10 days and Yassnine for two days.
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Oct 16, 2025

Dear Ceci,

Thank you so much for your wonderful and detailed review! We’re truly delighted to hear that your trip to Morocco was one of the best you’ve ever taken. It’s great to know that we made the planning process smooth and that Said ensured everything ran seamlessly during your travels.

Your appreciation means a lot to our entire team at Original Travels and to our partners at Kimkim. We’re honored to have been part of your Moroccan adventure and hope to welcome you back one day to explore more of our beautiful country!

Warm regards,
Abdel

Fabulous hotels, and expert selection of tour...
Australia | Oct 4 - Oct 15, 2025

Sarah
Sarah P.
Davis, CA | Reviewed on Oct 16, 2025
Fabulous hotels, and expert selection of tours and itineraries. This was my first trip on KimKim as the main client, And my specialist Vicky in Australia did not disappoint. She selected superb lodgings in the best locations. She arranged top quality tours to match our interests. We had such confidence in her choices And it felt like she was with us on our trip, Even though of course we never met in person. The other measure of a travel agent is response to last minute issues, and once... Read more

Fabulous hotels, and expert selection of tours and itineraries. This was my first trip on KimKim as the main client, And my specialist Vicky in Australia did not disappoint. She selected superb lodgings in the best locations. She arranged top quality tours to match our interests. We had such confidence in her choices And it felt like she was with us on our trip, Even though of course we never met in person.

The other measure of a travel agent is response to last minute issues, and once again Vicky came through in a superlative fashion. Our trip plan included an all day rainforest tour in our third City, Brisbane, and by that time in the trip we just wanted to tour on our own. So I messaged Vicky, and she took care of that cancellation for us along with a refund. Much appreciated, and we were able to have a day that suited interests in town.

Everything Vicky arranged happened exactly as we planned And we will certainly recommend her and the Kim Kim team to our friends, and We will use Kim Kim, again when we need this kind of individualized travel planning.

Hotel Reviews
Royal on the Park
Brisbane

We love the retro vintage decor, but the main star is the location across the street from the botanic garden.

Authenticity & Character
Mid-Century modern furnishings in excellent condition.
Location
Cleanliness & Comfort
Our agent booked us a spa suite which included a full living room with a view of the park, in addition to a spa tub room, plus our regular hotel bedroom.
Peppers Beach Club
Port Douglas

One step out our door was a freshwater white sand Beach, which was the perfect place to relax after a day of touring.

Location
Walkable to town and the 4 Mile Beach.
Cleanliness & Comfort
Shangri-La Sydney
The Rocks

The view of the harbor and Opera House was a highlight of the trip. Terrific location in the rocks historical district.

Location
Cleanliness & Comfort
Activity Reviews
Ultimate Brisbane Walking Tour
Ultimate Brisbane Walking Tour
Brisbane

Local sauce is the new kid on the block and they try harder. The staff reached out to us immediately upon booking, and before and after the trip, which gave us a lot of confidence in their organization. Excellent overview of historic Brisbane.

Quality of Experience
Guides, Drivers and Staff
Full-Day Daintree Adventure from Port Douglas
Full-Day Daintree Adventure from Port Douglas
Port Douglas

Our guide Johnny was a long-time local who was greeted personally at every stop, And his commentary about life in tropical Queensland was very informative. The crocodile boat ride with Ernie allowed us to meet the real crocodile Hunter of Australia. You won't believe how big those male Crocs can be, from a safe distance across the river, of course.

Quality of Experience
Food
Pre-Ordered plated lunch an optional ice cream stop.
Guides, Drivers and Staff
Transport
Outer Barrier Reef from Reef Marina - Port Douglas
Outer Barrier Reef from Reef Marina - Port Douglas
Port Douglas

Visiting The reef was Tom's bucket list And this tour brought us right out to the reef For the full experience. The boat ride is 90 minutes each way. I took my seasick medicine before departure each way which was a good thing. The staff used the time time of the journey out to The reef briefing Everyone on the many activities available. I am a very anxious snorkeler and they had so many expert staff members available at each step of the suiting up. I'm so glad I had that experience. However, the real way to see what's under the water is the semi-submersible which I rode twice.

Quality of Experience
Food
Full buffet lunch.
Guides, Drivers and Staff
Transport
Blue Mountains Wildlife Full-Day Sights and Hiking from Sydney
Blue Mountains Wildlife Full-Day Sights and Hiking from Sydney
Sydney

Our driver and guide, helder, was quite charming and informative. Loved the zoo and being out in the mountains for a brief hike.

Quality of Experience
Food
Nice for a box lunch.
Guides, Drivers and Staff
Transport
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

This is a must do for visitors to Sydney since we see it so much from the outside. It was really a thrill to be on the inside of this icon of the country.

The Rocks Signature Walking Tour
The Rocks Signature Walking Tour
Sydney

This tour gave us the history and orientation to Sydney. The guide was very informative and we could everything she said and ask questions. Excellent Start to our visit to Sydney.

Guides, Drivers and Staff
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Oct 17, 2025

Hi Sarah,

Thank you so much for your wonderful feedback! 🌏
I’m delighted to hear that you enjoyed the hotels, tours, and experiences throughout your trip. It was such a pleasure planning your journey and ensuring everything matched your interests perfectly.

I’m glad I could assist quickly with your change of plans in Brisbane — having the flexibility to make the most of each day is what travel is all about.

Thank you again for your kind words and recommendation. Wishing you many more amazing travel adventures ahead!

Warm regards,
Vicky

A wonderfull trip seeing all the highlights of Argentina
Argentina | Sep 23 - Oct 7, 2025

Heino
Heino T.
United Kingdom | Reviewed on Oct 16, 2025
A wonderfull trip involving stops in Buenos Aires (2x), El Calafate, Bariloche, Mendoza and Iguazu Falls. Knowledgeable, nice, helpful, caring and all-over perfect guides everywhere including Flo in BA, Martin in Bariloche and Alex at the Falls. Camila, our local specialist, arranged all the transfers, trips, events, sightseeings, airline bookings, hotels, etc with great precision and to our liking. Read more

A wonderfull trip involving stops in Buenos Aires (2x), El Calafate, Bariloche, Mendoza and Iguazu Falls. Knowledgeable, nice, helpful, caring and all-over perfect guides everywhere including Flo in BA, Martin in Bariloche and Alex at the Falls. Camila, our local specialist, arranged all the transfers, trips, events, sightseeings, airline bookings, hotels, etc with great precision and to our liking.

Hotel Reviews
Loi Suites Iguazú Hotel
Puerto Iguazú

This was clearly between seasons as there were very few guests. That gave the hotel a bit of an "empty" feeling.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Entre Cielos Wine & Wellness Hotel
Vistalba

Great room, great hotel, nice gardens and pool, great food, super service

Authenticity & Character
This a modern, small boutique hotel with all the relevant characteristics
Location
Staff
Cleanliness & Comfort
El Casco Art Hotel
San Carlos de Bariloche

Classic hotel with a great location and view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The room was excruciatingly hot (>26 degrees C) and the heating was impossible to turn down
Alto Calafate Hotel Patagonico
El Calafate

Old and tired...

Authenticity & Character
Location
Away from town, quite a lonely location
Staff
Trying very hard
Cleanliness & Comfort
Room was very hot and could not be cooled down. Food was "forgettable".
Palacio Duhau - Park Hyatt Buenos Aires
Buenos Aires

Perfect

Authenticity & Character
Location
Within easy reach of all interesting places in BA. Safe.
Staff
Cleanliness & Comfort
Local specialist: Camila Plat
Camila
Camila Plat
Local specialist in Buenos Aires | Replied on Oct 21, 2025

Hola Heino!
Thank you so much for your kind words!
It was truly a pleasure to be part of your journey through Argentina — from the vibrant streets of Buenos Aires to the breathtaking landscapes of Patagonia, Mendoza, and Iguazú.
I’m so happy to hear that you enjoyed your trip and that our wonderful local guides made your experience even more special.
I hope we can plan another adventure together sometime soon!

Warm regards,
Camila

Wonderful exposure to the wonders of Barcelona and Sitges
Spain | Oct 2 - Oct 9, 2025

J
jack c.
Newark, NJ | Reviewed on Oct 16, 2025
First time to Barcelona and Sitges and we needed to work around a busy wedding schedule.
Raquel was able to understand my needs, identify the appropriate schedule to maximize our experience.
To complicate things my wife fractured her foot. So last minute changes and bookings had to be made. The Kim Kim team made it happen.
Our driver Saed who met us in airport and stayed with us throughout trip as we moved from Barcelona to Sitges and back to airport was outstanding. prompt attentive...
Read more

First time to Barcelona and Sitges and we needed to work around a busy wedding schedule.
Raquel was able to understand my needs, identify the appropriate schedule to maximize our experience.
To complicate things my wife fractured her foot. So last minute changes and bookings had to be made. The Kim Kim team made it happen.
Our driver Saed who met us in airport and stayed with us throughout trip as we moved from Barcelona to Sitges and back to airport was outstanding. prompt attentive despite having to travel around protests sweeping around city.

Our City guide and driver were very good, again understanding my wife's mobility issues they provided us with a great half day overview of Barcelona and a wonderful tour of the Sagrada Familia. Much appreciated.

Our Catalan tour guide who took us to the winery and to Montserrat was also very understanding and helpful. He was very knowledgeable about the region and gave us a great overview. His knowledge of Montserrat and his ability to share that knowledge made for a very memorable trip.

Activity Reviews
Discover Montserrat & Catalan Wine of Penedès Region
Discover Montserrat & Catalan Wine of Penedès Region
Barcelona

Montserrat is an amazing place. Our guide was incredibly knowledgeable and was excellent at sharing his knowledge. Given my wife's mobility issue he gave us options and recommended the cable car which limited the walking and turned out avoided traffic delays due to a pilgrimage group. He was tremendous. the winery tour took us to a beautiful winery where the tour was just the right amount of time and provided us a insight into the regions winery trade. A very pleasant morning.

Quality of Experience
Guides, Drivers and Staff
the guide was excellent
Transport
Personal vehicle very comfortable safe driver
Barcelona Highlights: Guided Walk &  Iconic Sagrada Família
Barcelona Highlights: Guided Walk & Iconic Sagrada Família
Barcelona

My wife had fractured her foot. The guide and driver were excellent in tailoring the trip so we got to see the critical sites while limiting the walk. Sagrada Familia tour was outstanding. The old city was fascinating.

Quality of Experience
Quality of Experience
Guides, Drivers and Staff
On Time despite protests and impact on travel. they were all professional, friendly and knowledgeable.
Guides, Drivers and Staff
On Time despite protests and impact on travel. they were all professional, friendly and knowledgeable.
Transport
Prompt, comfortable and accommodating.
Transport
Prompt, comfortable and accomodating.
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Oct 16, 2025

Hola Jack! Thanks so much for taking the time to share the highlights of your trip 🥰I am glad to know that you and Marybeth had a great time exploring Barcelona & Sitges and that the trip went as planned and accomodated to your wife needs, specially. I will pass your words onto our guides and drive! It was a pleasure creating this experience with you and hopefully, we get in touch again for future adventures x All the best, Raquel

Santorini & Crete trip review🇬🇷
Greece | Oct 6 - Oct 14, 2025

Jazlyn
Jazlyn S.
Brookhaven, GA | Reviewed on Oct 16, 2025
Our trip to Santorini and Crete was absolutely amazing! Angela went above and beyond to plan every detail perfectly. The tour guides were outstanding—friendly, knowledgeable, and passionate about sharing the local culture. All private transfers were right on time, making everything seamless and stress-free. It was such a relief not having to worry about any of the logistics—Angela took care of everything, allowing us to just relax and enjoy our vacation. We can’t thank her enough for an... Read more

Our trip to Santorini and Crete was absolutely amazing! Angela went above and beyond to plan every detail perfectly. The tour guides were outstanding—friendly, knowledgeable, and passionate about sharing the local culture. All private transfers were right on time, making everything seamless and stress-free.

It was such a relief not having to worry about any of the logistics—Angela took care of everything, allowing us to just relax and enjoy our vacation. We can’t thank her enough for an unforgettable experience!

Highly recommend for anyone planning a trip to Greece! 🇬🇷✨

Hotel Reviews
Happy Cretan Suites
Malevizi, Crete

An absolutely breathtaking place! The staff were incredibly kind and helpful, making us feel welcome from the moment we arrived and to top it off, they even upgraded our room upon arrival. The restaurant served some of the best food we had during our entire trip. Everything about our stay exceeded expectations — I highly recommend staying here; you won’t regret it!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Petit Palace Suites
Santorini

Petit Palace was absolutely amazing! From the moment we arrived, we were warmly greeted by a kind gentleman who took us to the bar area to welcome us, share insights about the island, and offer wonderful restaurant recommendations — all while telling us more about the hotel. The views are truly spectacular, and the entire experience felt personal and relaxing. We couldn’t have asked for a better stay — highly recommend Petit Palace to anyone visiting Santorini!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Oct 22, 2025

Yeia sou Jazlyn,

Thank you so much for sharing your feedback on your honeymoon trip🙂
We are all thrilled to know that you had an amazing time here in Greece, and we would love to see you come back one day.
I am really happy to know that your honeymoon will be a memory you will always remember with a smile, and it is an honor to be part of that. 🥰
Take care and safe travels!
Angela & the GA Trips tram

We loved our trip to Greece!
Greece | Oct 7 - Oct 15, 2025

Kate
Kate R.
Stoneham, MA | Reviewed on Oct 16, 2025
We loved our trip to Greece and couldn’t have done it without Erica and Lea and their team! Everything went smoothly and we truly enjoyed participating in all the tours they suggested and planned. We felt like we had a more authentic experience, and especially enjoyed getting to know all the Greek guides and drivers who shared so many stories about their country. From the Foodie and e-bike tours in Naxos to the Alternative Athens neighborhood tour to the Santorini sunset catamaran ride, we... Read more

We loved our trip to Greece and couldn’t have done it without Erica and Lea and their team! Everything went smoothly and we truly enjoyed participating in all the tours they suggested and planned. We felt like we had a more authentic experience, and especially enjoyed getting to know all the Greek guides and drivers who shared so many stories about their country. From the Foodie and e-bike tours in Naxos to the Alternative Athens neighborhood tour to the Santorini sunset catamaran ride, we learned alot about Greece! Naxos is now our favorite island. 😍

Hotel Reviews
Kasimatis by La Perla
Santorini

Incredible place!!! Just gorgeous 💖

Authenticity & Character
A ton of character, a renovated wine cellar space perched on top of the calderon with stunning views of the sea!!🌊
Location
Loved the town of Imeriviglio!! Cute, had everything we needed and quiet.
Staff
Very professional and helpful. Hard workers!
Cleanliness & Comfort
Loved the bathroom and porch with the view the best.
Santana Beach Suites
Naxos

Beautiful view of the Aegean Sea and beach and lovely roofdeck with hot tub. Was a little farther away from Naxos Town than we expected but no worries we figured out the bus system for going back and forth to town for the tours. 😊

Authenticity & Character
Very spacious. A wedding was taking place there on our second day.
Location
Sometimes the bus schedule changed so it was a little tricky but not a big deal.
Staff
Very friendly and helpful.
Cleanliness & Comfort
Water drainage in room could have been a little better. Had to use extra towels.
NLH Monastiraki
Athens

A lovely and extremely comfortable place. We are especially grateful that we could stay another night in our same room after Delta postponed our flight home to Boston the next day. The rooftop view of the Acropolis at night was also stunning and the location perfect to getting to all the sites we wanted to see.

Authenticity & Character
We live small boutique and charming hotels.
Location
Right in the middle of everything!
Staff
All 3 front desk people.
Cleanliness & Comfort
The bed was super comfy with crisp clean sheets and cozy comforter.
Activity Reviews
Sunset Caldera Catamaran Cruise
Sunset Caldera Catamaran Cruise
Santorini
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Self-Guided Hike From Fira to Oia
Self-Guided Hike From Fira to Oia
Santorini
E-Bike Experience with Olive Mill & Farm Visit with Lunch
E-Bike Experience with Olive Mill & Farm Visit with Lunch
Naxos

We really enjoyed touring the Naxos country side on e-assist bikes with Manos Vassilas leading us around and narrating stories about the areas along the way. He took us to the Kouros archaeological site and to an Olive Mill where we learned how olive oil is made and also sampled some. Manos also took a video of us and shared it with us and we enjoyed visiting the family farm and then eating some of the food made at that farm. The view of the Aegean Sea on the way back was beautiful!

Old Town Food Walk
Old Town Food Walk
Naxos

We loved Naxos and the Food Tour was great! We met our group and welcoming and friendly guide, Ellana, at 5 pm and then walked all around Naxos Town kicking off our journey with delicious samples of Naxos cheese, lime and fig nibbles, lemon honey bread and a local white wine. We continued into picturesque winding streets up toward the ancient castle to meet our sweet greek grandmother host for an olive oil tasting session, starting with the extra virgin oil, which was also award winning, hot, and spicy in our throats! Sampled many olive oils, some flavored with rosemary, basil and chile peppers drizzled on popcorn. She also served us sweet homemade greek cakes. After buying some olive oil we continued along a complex labyrinth maze (designed to lose pirates) toward the 360 degree sunset view bar, Avaton, through small white and stone walkways with bougainvillea hanging from trellises, and passageways around and through castle walls. Our group wrapped up the tour with a nice dinner at the restaurant, Apostolis, sipping squash soup, and eating greek salad in bread bowls with fluffy whipped goat cheese, Naxos potatoes with kalamata olives and capers, red onion, and cheese, lamb stew with phyllo crust, and zucchini fritters. Such a great way to experience Naxos.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Self-Guided Museum Visits in Athens
Self-Guided Museum Visits in Athens
Athens

We started at the Ancient Agora, then to the Acropolis and also the Acropolis Museum! All were amazing!

Neighborhoods of Athens Discovery Walk
Neighborhoods of Athens Discovery Walk
Athens

Leo was awesome and we learned alot about Athens! We walked all over Athens as saw the changing of the guard, many embassies, the upscale area of Kolonoki, student and young thinker hangout spots, grabbed a drink with the group at a local cafe, walked through the meat, fish, veggie and fruit markets then through Psirri square, ending at Monastiraki square. The tour really helped us feel comfortable navigating our way around the city.

Quality of Experience
Leo was very well spoken and articulate. Spoke excellent English too!!
Guides, Drivers and Staff
Transport
Local specialist: Erica Gerakos
Erica
Erica Gerakos
Local specialist in Kimkim HQ | Replied on Oct 23, 2025
Kate, I’m so happy to hear how much you and Josh loved your trip, it was such a joy helping you plan your second trip with kimkim. 💛 I couldn’t agree more about Naxos, it’s one of my favorites too. The warm hospitality, incredible local food, rich history, and the mix of mountains and beautiful beaches make it such a special place. I’m so pleased you had such authentic experiences and connected with so many wonderful guides along the way, that's the hope for these special trips. It sounds... Read more

Kate, I’m so happy to hear how much you and Josh loved your trip, it was such a joy helping you plan your second trip with kimkim. 💛 I couldn’t agree more about Naxos, it’s one of my favorites too. The warm hospitality, incredible local food, rich history, and the mix of mountains and beautiful beaches make it such a special place. I’m so pleased you had such authentic experiences and connected with so many wonderful guides along the way, that's the hope for these special trips. It sounds like you definitely experienced the magic of Greece! Thanks for trusting our team again, and we hope to welcome you back in the future.

My recent trip to Korea was a trip of a lifet...
South Korea | Sep 16 - Sep 30, 2025

Liz
Liz A.
Los Angeles, CA | Reviewed on Oct 16, 2025
My recent trip to Korea was a trip of a lifetime! I enjoyed every moment of my trip and will always remember all of the places I visited along with all of the incredible tour guides that made the tours so memorable. Jessica, our travel specialist, was very detailed and responsive to all of our questions and requests. She was very professional and courteous and gave me peace of mind for our tours in Korea. Our tour guides were excellent in so many ways. I loved that they had a back-up plan... Read more

My recent trip to Korea was a trip of a lifetime! I enjoyed every moment of my trip and will always remember all of the places I visited along with all of the incredible tour guides that made the tours so memorable. Jessica, our travel specialist, was very detailed and responsive to all of our questions and requests. She was very professional and courteous and gave me peace of mind for our tours in Korea. Our tour guides were excellent in so many ways. I loved that they had a back-up plan whenever the weather changed. They were flexible but made sure that we visited all the places on our itinerary. I enjoyed many of the tours and appreciated their expertise on the history and culture at each attraction/location. They are very well informed and provided great summaries for us. They even offered to take photos of our group and did an exceptional job at taking memorable group photos at each site. Lastly, I appreciated all of their food and shopping recommendations for us to try during our "free" days. In summary, I had an epic trip to South Korea and will definitely come back for a return visit in the future. Many, many thanks, KimKim.

Hotel Reviews
Lotte City Hotel Jeju
Jeju

Great location in the city with great shopping stores and walking distance to restaurants.

Location
Great location in the city with great shopping stores and walking distance to restaurants.
Staff
Staff was courteous and helpful. They helped explain the tour bus route and breakfast crew as attentive.
Cleanliness & Comfort
Cleaning services were timely and very tidy.
Ramada Encore by Wyndham Busan Haeundae

The room layout was cramped and did not allow for us to relax and stretch out. The bath towels were not soft, and it was hard stepping in and out of the bathtub when taking showers. Some of the USB outlets for our phones in our room did not work.

Authenticity & Character
Have a greeter by the entrance to welcome guests to the hotel; there was no one to greet us upon arrival
Location
Good location to Haeundae Beach and many shops and restaurants in walking distance.
Staff
Shorter wait times to be seated for breakfast
Cleanliness & Comfort
Softer towels, make sure all outlets and USB ports work, remove the big sofa and table to allow for more space in the room
Hilton Gyeongju
Gyeongju

I can see why this hotel is rated 5-stars. It is a beautiful hotel with friendly staff. Our room was spacious and I felt very welcomed. I wished I stayed longer than one night.

Authenticity & Character
We had a nice view of Lotte World amusement park from our room. Breakfast menu offered Korean food which mixed well with the other breakfast items.
Location
The hotel location was good for our tours in Gyeongju before heading out to Busan.
Staff
The breakfast staff was very friendly and helpful during breakfast. They kindly brought my coffee to my table.
Cleanliness & Comfort
The hotel is very polished and our room was very comfortable with great amenities.
Lotte City Hotel Myeongdong
Seoul

This hotel was in a great location and close to many shopping and food places that were all walking distance. The breakfast was delicious, and the staff was courteous and friendly.

Authenticity & Character
Breakfast menu was authentic with Korean and western food. It was delicious!
Location
Central location and close to eateries and shopping centers.
Staff
The front desk workers assisted me when I needed an umbrella on raining days. The breakfast crew was courteous and attentive.
Cleanliness & Comfort
Cleaning services were always done quickly and efficiently.
Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on Oct 21, 2025

Hi Liz,

Greetings from Jessica.

It sounds like you had an absolutely amazing trip to Korea! I'm so glad to hear that every moment was enjoyable and that the tour guides , made such a positive impact on your experience. Their flexibility and knowledge really do make a difference when exploring a new place. It's wonderful that you were able to create lasting memories, especially with the group photos and local recommendations. A trip of a lifetime indeed! Looking forward to help your next trip and take care!
Best regards
Jessica

Janice told me I had fun and loved everything...
Greece | Sep 18 - Sep 29, 2025

Michael
Michael L.
Los Angeles, CA | Reviewed on Oct 16, 2025
Janice told me I had fun and loved everything ..... and I do not disagree with my wife. Coincidentally, I did love the trip although if she (Janice left out one or two tours ..... so I could rest that would have been nice to.). The islands and guides were memorable although those with thicker accents could have spoken slower and covered less. Overall I would highly recommend KIMKIM. Your responses to all questions were quick and thorough. Read more

Janice told me I had fun and loved everything ..... and I do not disagree with my wife. Coincidentally, I did love the trip although if she (Janice left out one or two tours ..... so I could rest that would have been nice to.). The islands and guides were memorable although those with thicker accents could have spoken slower and covered less. Overall I would highly recommend KIMKIM. Your responses to all questions were quick and thorough.

Hotel Reviews
Avra Hotel
Rafina, Attica

Super small ...... two separate beds pushed together ......

Authenticity & Character
Location
Staff
Desk staff not friendly ..... functional but not friendly
Cleanliness & Comfort
Nival Boutique Hotel
Sifnos

View wonderful. Location ok. To walk to "town" was on a very broken path that we got lost on the first time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Phos Milos
Pollonia

Room very nice ...... location fine .......

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Elia Zampeliou Hotel
Chania

Location and view great.

Authenticity & Character
Location
Staff
One of the staff was not pleasant to deal with. Never smiled or friendly. The other people were fine
Cleanliness & Comfort
NLH Monastiraki
Athens

Breakfast and location great ...... room for us lazy Americans small.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Delphi Day Trip
Private Delphi Day Trip
Athens
Quality of Experience
Guides, Drivers and Staff
Transport
Ancient Athens Acropolis & Mythology Walk
Ancient Athens Acropolis & Mythology Walk
Athens
Quality of Experience
Guides, Drivers and Staff
Transport
Self-Guided Local Markets Visit
Self-Guided Local Markets Visit
Athens
Quality of Experience
Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Oct 21, 2025

Thank you for sharing your feedback, Michael! I had a wonderful time working with Janice on planning this trip and should you decide to return to Greece (maybe a week in Crete), we can build in a few more hours of free time for you! 🤗

Kim Kim knows how to plan a trip! Our tour in...
Vietnam | Oct 9 - Oct 15, 2025

Jenny
Jenny M.
Newark, NJ | Reviewed on Oct 16, 2025
Kim Kim knows how to plan a trip! Our tour in northern Vietnam was impeccably arranged with seamless pickups and transfers. All the local guides were amazing and knowledgeable. The scenery and activities we experienced were spectacular. Ashley, the KimKim coordinator, stayed in close touch every day by WhatsApp to ensure our trip was going well. Five stars! Read more

Kim Kim knows how to plan a trip! Our tour in northern Vietnam was impeccably arranged with seamless pickups and transfers. All the local guides were amazing and knowledgeable. The scenery and activities we experienced were spectacular. Ashley, the KimKim coordinator, stayed in close touch every day by WhatsApp to ensure our trip was going well. Five stars!

Hotel Reviews
Santa Luxury Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Swan Cruise

This overnight cruise was a highlight of the trip! Felt other worldly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chalcedony Hotel

Great place centrally located!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Oct 16, 2025

Dear Jenny,

Thank you so much for taking the time to share your experience and for the fantastic five-star rating.

We are truly delighted to hear that your tour in Northern Vietnam was impeccably arranged and that the seamless pickups and transfers made your travel stress-free. We take great pride in our network of amazing and knowledgeable local guides, so your praise for them means a lot!

Your kind mention of me really made my day. We loved helping you explore the spectacular scenery and activities of Vietnam.

We hope to plan your next adventure soon!

Safe travels!
Ashley

The trip was beautifully planned reflecting o...
Ireland | Oct 5 - Oct 14, 2025

H
Harry S.
Newark, NJ | Reviewed on Oct 15, 2025
The trip was beautifully planned reflecting our wishes and preferences and the process was friendly and easy to deal with once we understood the process. We had the advantage that we were not cost constrained, but nonetheless the choices for lodging and arrangements for meals and tours were great. Read more

The trip was beautifully planned reflecting our wishes and preferences and the process was friendly and easy to deal with once we understood the process. We had the advantage that we were not cost constrained, but nonetheless the choices for lodging and arrangements for meals and tours were great.

Hotel Reviews
Ashford Castle
cong

Beautiful building, grounds, and food, and self-aware of its fanciness.

Authenticity & Character
Always in character.
Location
Beautiful building and extensive grounds.
Staff
flawless
Cleanliness & Comfort
perfect.
Glenlo Abbey

Lovely place with lovely grounds and an amazing restaurant, The Pulman.

Authenticity & Character
Flawless execution.
Location
Beautiful.
Staff
Excellent people all around
Cleanliness & Comfort
Perfect.
Ballyfin Demesne

A beautiful place, with lots to do and see, with a peerless service ethic, always helpful and cheerful.

Authenticity & Character
One of the most beautiful locations and land of any place we've ever been.
Location
Overwhelmingly beautiful location
Staff
flawlessly helpful and friendly.
Cleanliness & Comfort
Perfect.
Merrion Hotel
Dublin

One of the very best hotels in which I've stayed. Very comfortable (great bed), great facilities, great location, and wonderfully service-oriented staff.

Authenticity & Character
Just a great place to be.
Location
In the middle of most things you would want to see in Dublin
Staff
Flawlessly cheerful and helpful.
Cleanliness & Comfort
Activity Reviews
Kylemore Abbey & Victorian Walled Garden
Kylemore Abbey & Victorian Walled Garden
Ireland

Lovely place. A little touristy in flavor.

Private Galway Food Tour
Private Galway Food Tour
Ireland

Very enjoyable and probably the best way to visit a town that otherwise would be a shopping overload.

Cliffs of Moher Experience
Cliffs of Moher Experience
Ireland

Very nice view but rather touristy.

The Burren Smokehouse - Meet the Makers
The Burren Smokehouse - Meet the Makers
Ireland

This experience was rambling and way too long -- we bolted after three hours for what could have been a rewarding 30 minute visit. We would have better used this time in the beautiful surrounding area.

Private Tour of Ballyfin Gardens
Private Tour of Ballyfin Gardens
Ballyfin

A wonderful and informative tour by a very knowledgeable and articulate guide.

Horse & Carriage Ride
Horse & Carriage Ride
Ballyfin

This was just a wonderful experience -- a highlight of our entire trip. A beautiful place with a wonderful guide.

EPIC, The Irish Emigration Museum
EPIC, The Irish Emigration Museum
Dublin

Informative, but a bit superficial. The story-telling is effective but more basic historical context would be nice.

Private Genealogist Consultation at EPIC Museum
Private Genealogist Consultation at EPIC Museum
Dublin

The arrangements resulted in a delay in starting as we waited (because the receptionist didn't notify the genealogist, so the genealogist said), and the genealogist mainly did Ancestry.com with us and although she was facile in its use she didn't add that much to our understanding of our family's origins.

Trinity Trails & Book of Kells
Trinity Trails & Book of Kells
Dublin

Very much worth seeing.

Dublin Walking Tour
Dublin Walking Tour
Dublin

She was very good and informative.

Local specialist: Alex Rawson
Alex
Alex Rawson
Local specialist in Wales | Replied on Nov 03, 2025
Dear Harry, Thank you so much for your thoughtful and detailed feedback. We’re delighted to hear that your trip to Ireland was such a beautiful experience and that the itinerary reflected your wishes so well. It’s wonderful to know you enjoyed the blend of exceptional hotels, fine dining, and carefully chosen tours, from Dublin to Ballyfin and Ashford Castle. We truly appreciate your reflections on each property and activity; your comments will be shared with our local partners to keep... Read more

Dear Harry,

Thank you so much for your thoughtful and detailed feedback. We’re delighted to hear that your trip to Ireland was such a beautiful experience and that the itinerary reflected your wishes so well. It’s wonderful to know you enjoyed the blend of exceptional hotels, fine dining, and carefully chosen tours, from Dublin to Ballyfin and Ashford Castle.

We truly appreciate your reflections on each property and activity; your comments will be shared with our local partners to keep refining every detail. It’s especially gratifying to hear how much you valued the service, comfort, and warmth of the teams who welcomed you along the way.

It was a pleasure to plan this journey with you, and we’d be thrilled to craft your next adventure whenever you’re ready to travel again.

Our trip was amazing in every way.
Italy | Sep 27 - Oct 12, 2025

ELIZABETH
ELIZABETH S.
Rosemont, CA | Reviewed on Oct 15, 2025
Our trip was amazing in every way. Each person that we dealt with was professional, friendly, on time and very knowledgeable. Our accommodations were well located and very comfortable. A special shout out to Marco who gave us a spectacular experience on our hike of the Valley of the Mills. Alfonso who guided us on the wine tasting in Amalfi Coast was very knowledgeable. The lunch was fantastic. Our guide Ivan in Pompeii was also very knowledgeable and was a great guide. Christian who... Read more

Our trip was amazing in every way. Each person that we dealt with was professional, friendly, on time and very knowledgeable. Our accommodations were well located and very comfortable.

A special shout out to Marco who gave us a spectacular experience on our hike of the Valley of the Mills. Alfonso who guided us on the wine tasting in Amalfi Coast was very knowledgeable. The lunch was fantastic.

Our guide Ivan in Pompeii was also very knowledgeable and was a great guide. Christian who gave us a Wine tour in the Tuscan countryside was very friendly and knowledgeable.

We enjoyed our walking tour of Rome with Fiona who gave us lots of history and made the tour very interesting. Paola who guided us on a walking tour of Siena was very knowledgeable and explained in great detail the communities of walled city and its traditions including the annual horse races.

Montalcino Tours Chirra our driver and Giovanni our on-foot guide provided us with a most memorable day hiking 10K through the vineyards and ending with a delicious and much deserved lunch with the best wine.

Hotel Reviews
Hotel Metropole
Santa Margherita Ligure

Again great location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Relais Riserva di Fizzano
Castellina in Chianti (SI)

Beautiful surroundings, great restaurant but not open every night. However, the apt does have a stove top to cook. The sunset is to spectacular.

Authenticity & Character
Location
Staff
Very accommodating and friendly.
Cleanliness & Comfort
Damaso Hotel
Rome

Great location to good restaurants. Friendly staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Floridiana
Amalfi

Great location but lots of stairs.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Elisa Sciabica
Elisa
Elisa Sciabica
Local specialist in Milan | Replied on Oct 24, 2025

Dear Elizabeth,
Thank you so much for your kind words! We're so happy to have been part of such a memorable adventure. It fills our hearts with joy to know that your trip was everything you hoped for.
We hope to welcome you back for even more unforgettable moments!💫

Wonderful no-drive trip to Wales and England!
Wales | Sep 19 - Oct 4, 2025

Kimberly
Kimberly H.
Boulder, CO | Reviewed on Oct 15, 2025
Our travel specialist was Rachel Long, and she did a good job of putting our trip together. We challenged her by needing trains, buses and drivers to get us around Wales and some of England (none of us wanted to drive). She managed that task very well, and not having to drive lowered our stress level considerably! She put together excellent tours for us. Every tour guide was just perfect for us; they helped us feel at home and taught us so much about the London Borough Market, the Brecon... Read more

Our travel specialist was Rachel Long, and she did a good job of putting our trip together. We challenged her by needing trains, buses and drivers to get us around Wales and some of England (none of us wanted to drive). She managed that task very well, and not having to drive lowered our stress level considerably! She put together excellent tours for us. Every tour guide was just perfect for us; they helped us feel at home and taught us so much about the London Borough Market, the Brecon Beacons and Pembrokeshire coast in Wales, the mining history of the Cornwall regions, and the county of Yorkshire. Just wonderful. The accommodations were sometimes challenging with the size of the rooms, the shower facilities, and the locations. But overall, it was a wonderful trip!

Hotel Reviews
Hotel Du Vin York
York

This was the best place we stayed. The location was ideal for exploring York, the room was large with a walk in shower, and the restaurant food was excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Belmont Llandudno
Llandudno

The location of this hotel was great. We had a beautiful view of the water and esplanade. The room was a bit tight, again with no where to put our suitcases, and the shower was a tub shower, which is just so difficult for my husband to manage.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Walk in shower.
Galwad y Mor
St Davids

This was our stay in St. David’s, and the place itself had everything we requested. A full kitchen, living room, etc. We could spread out and relax in this space. It was located a bit further out of the center of town than we would have liked, but I imagine it could have been challenging to find this kind of accommodation right in town.

Authenticity & Character
Location
Staff
I tried to contact staff regarding the checkout time but never heard back. Thank you kimkim for handling that issue!
Cleanliness & Comfort
The Parkgate Hotel
Cardiff

This hotel had everything we needed: walk in shower, a lift, and a great location. The breakfast here was also very good with a wonderful, complete buffet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chy Mor Apartment 1
St Ives

The location of this apartment was wonderful; a great view of the bay and very near shops and restaurants. Our only complaint was that it was situated over a bar that on our first night, had very loud karaoke until midnight. We were very concerned about the next 2 nights, but fortunately, the bar closed after the first night for renovations. So we feel like we lucked out. The narrow staircase up to the apartment was a bit of a challenge for my husband who has balance issues with his feet, but he managed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Georgian House Hotel
Pimlico

Our room was so small that we had no place to put our suitcases, let alone our clothes, etc. The bathroom was no more than 4’x5’, including the shower, which made it very difficult for my husband (who has significant balance issues) to navigate the shower. The location was good, but I wouldn’t recommend this hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full-Day Whitby and The North York Moors Private Tour from York
Full-Day Whitby and The North York Moors Private Tour from York
Wales

Andrew was an excellent guide, taking us up into the Yorkshire Moors and up to Whitby. He was extremely knowledgeable about the history of Yorkshire and we learned so much from him. He was also humorous and engaging. I would highly recommend going with Expedition Yorkshire for a well rounded tour of the area.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Brecon Beacons with a Guide
Exploring Brecon Beacons with a Guide
Wales

We had Laura as our driver/guide for 2 days in a row. She was another guide who was just perfect for us. She showed us the beauty of southern Wales, and gave us a real insight of what it is like to live there. She also gave us the choice of seeing St. David’s cathedral or a visit to the best ice cream ever (on a dairy farm). We chose the ice cream and didn’t regret it. We visited the cathedral on our own the next day. I would highly recommend Laura or Ewan as tour guides in southern Wales.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring  Cornwall with a private driver guide
Exploring Cornwall with a private driver guide
Wales

Nigel was just perfect as our guide. He obviously had a real connection to his homeland and the history of mining and what has befallen the miners. He took us to the Minack Theatre, which was such an amazing place with an incredible backstory. I would highly recommend his tour to everyone visiting Cornwall.

Quality of Experience
Guides, Drivers and Staff
Transport
An Evening at the West-End! Tickets to a Show of Your Choice
An Evening at the West-End! Tickets to a Show of Your Choice
London

This was actually a highlight of the trip. Sean Hayes was unbelievable in this Oscar Lavant role and -layer Rhapsody in Blue so professionally…we had no idea he was such a pianist. Rachel got us great seats!

Quality of Experience
Hidden Gems Food Tour - Tower Bridge to Borough Market
Hidden Gems Food Tour - Tower Bridge to Borough Market
London

We learned so much about the Borough Market and the surrounding area on this tour. Anna was such a great tour guide. We got to try out traditional English food like excellent fish and chips and British pasties. I would highly recommend this tour and ask for Anna!

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Rachel Long
Rachel
Rachel Long
Local specialist in Wales | Replied on Oct 21, 2025
Dear Kim,
Thank you so much for your thoughtful and detailed feedback! I am so pleased that the logistics of your trip worked out very well. We’re delighted that our guides were perfect and that you had wonderful days with them, so pleased that Laura and Ewan were able to show you the beauty of South Wales, my home. The ice cream at the coastal farm is a gem, I love it too! We will be reviewing the accommodation in certain locations to improve future planning. It’s wonderful to know you...
Read more

Dear Kim,
Thank you so much for your thoughtful and detailed feedback! I am so pleased that the logistics of your trip worked out very well. We’re delighted that our guides were perfect and that you had wonderful days with them, so pleased that Laura and Ewan were able to show you the beauty of South Wales, my home. The ice cream at the coastal farm is a gem, I love it too! We will be reviewing the accommodation in certain locations to improve future planning. It’s wonderful to know you enjoyed Hotel du Vin in York.
It has been a pleasure working with you all and we hope to be able to work with you again in the future for trips to the UK, Ireland and France!
All the best,
Rachel and the High Point Holiday Team

The pleasures of Provence are legendary, and ...
France | Oct 2 - Oct 9, 2025

M
marilyn s.
Newark, NJ | Reviewed on Oct 15, 2025
The pleasures of Provence are legendary, and the Kimkim team was instrumental in helping us to delight in them. Our guides were interesting people in their own right, affable, informed, humorous, efficient and invariably reliable. I’m quite old and I have my share of infirmities—but the guides, Adie and Greg, were alert to these and truly helpful in accommodating my needs. To Lucie we owe the wonderful idea of cooking a meal in a chef’s kitchen, for me the high point of the trip, including... Read more

The pleasures of Provence are legendary, and the Kimkim team was instrumental in helping us to delight in them. Our guides were interesting people in their own right, affable, informed, humorous, efficient and invariably reliable. I’m quite old and I have my share of infirmities—but the guides, Adie and Greg, were alert to these and truly helpful in accommodating my needs. To Lucie we owe the wonderful idea of cooking a meal in a chef’s kitchen, for me the high point of the trip, including as it did a trip to the market for the ingredients of our meal. (Special praise is due to the chef, who said, after our trip to the market, “For this afternoon, my kitchen is your home.”) Lucie also accommodated us when we needed to make changes in our arrangements and was, from the first, always accessible. The drivers from and to the airport in Nice were on time and very helpful, though there was some confusion about the dropoff in Nice, which I attribute to the hotel. I couldn’t have made this trip without the Kimkim team.

Hotel Review
Grand Hôtel Roi René Aix-en-Provence Centre – MGallery
Aix-en-Provence

Entirely comfortable and adequate, though the open shower was a bit hard to manage. Breakfasts were quite ample and quite good.

Authenticity & Character
Location
A bit distant from the center of activity in Aix, but not a problem for a good walker.
Staff
Very pleasant and helpful, but could do better in helping us to change large Euros
Cleanliness & Comfort
very clean, beds very comfortable, shower a bit hard to manage
Activity Reviews
Private Provençale Cooking Class & Lunch
Private Provençale Cooking Class & Lunch
Aix-en-Provence

I have commented on this in my written review. It was, for me, the high point of the trip, and Emma, the chef, was wonderful: I’ll never forget her welcome to her kitchen and the pleasure of shopping for, cooking and eating a meal with her.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tour of the Bastide du Jas de Bouffan
Guided Tour of the Bastide du Jas de Bouffan
Aix-en-Provence
Quality of Experience
Guides, Drivers and Staff
ignore—we had no Kimkim driver or fuide for this event
Transport
ignore—we furnished our own transport
Local specialist: Lucie Rousseau
Lucie
Lucie Rousseau
Local specialist in Montpellier | Replied on Oct 16, 2025

Thank you so much Marilyn for this beautiful review. I’m really happy that you enjoyed your market visit and cooking class with Emma.
It was a great pleasure to arrange this trip for your family. And I’d be happy to help you again in case you would like to come back to France.
Merci

Quick Review of Norway
Norway | Oct 8 - Oct 14, 2025

John
John L.
Jacksonville, FL | Reviewed on Oct 15, 2025
Our food tour was special and well organized and our guide to pulpit rock was great especially since we had the challenge of hiking in a light rain most of the way. The funicular above Bergen to watch the sunset is a unique experience. One thing to watch is store and restaurant hours - a lot of shops are closed on Sundays and only one restaurant was open in Rosendal on Monday - luckily it was terrific. Read more

Our food tour was special and well organized and our guide to pulpit rock was great especially since we had the challenge of hiking in a light rain most of the way. The funicular above Bergen to watch the sunset is a unique experience. One thing to watch is store and restaurant hours - a lot of shops are closed on Sundays and only one restaurant was open in Rosendal on Monday - luckily it was terrific.

Hotel Reviews
Bergen Børs Hotel
Bergen

Suggest upgrading to a deluxe room for a little more room. First class bar and breakfast

Authenticity & Character
Location
On the harbor and near shipping and restaurants
Staff
Cleanliness & Comfort
Hotel Victoria
Stavanger

Smaller rooms but central - staff was great and helpful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Karl Johan Hotel
Oslo

Attentive staff and perfect location to walk around Oslo

Authenticity & Character
Old style with current amenities
Location
Very central and very walkable.
Staff
Cleanliness & Comfort
Activity Reviews
Fløibanen  Funicular Ticket
Fløibanen Funicular Ticket
Bergen

Not to be missed. A dramatic view of Bergen and the fjords.

Quality of Experience
Clear night and great meal at the restaurant
Pulpit Rock Hike with Lunch
Pulpit Rock Hike with Lunch
Stavanger

Top shelf hike with incredible experience at the pinnacle. It was fairly tough made more difficult with misty rain the entire time. Andi was great and brought very welcomed lunches. Wish we had a clearer day but would do it again.

Quality of Experience
LLP
Guides, Drivers and Staff
Transport
Taste of Oslo Street Food Walk
Taste of Oslo Street Food Walk
Oslo

Well organized and a true inside experience. He knew interesting places and made sure we had a true taste of the local food. Special thanks for accommodating Bev’s food allergies. Deep understanding of history of Norway. Excellent!

Quality of Experience
Guides, Drivers and Staff
Private City Walk
Private City Walk
Oslo

No clear plan for the day - said she really didn’t like the city and preferred to take a walk in the forest.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Alex Mottler

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