Kimkim Trip Reviews

This is my first time booking with Kim Kim and by all means it WON'T be the last. Heidi did an excellent job on making sure everything was in point, answering all the questions and always be there when needed.
Heidi THANK YOU so much for such outstanding job. my family and I brought all these great memories from the trip and in a great part thanks to you.
we'll talk again very soon...
Julio Cesar.

My family group of 4 booked a 9 day tour of Vietnam through Hien at KimKim. Hien was responsive and professional. She put together a wonderful tour schedule based on our requests. The guides and drivers were timely, polite and very informative. We started in Hanoi, proceeded to Ha Long Bay, then Hue before finishing in Go Chi Minh City. Our itinerary at each stop was a mixture of city tours, museums, food tours, historical points of interest, and a two day/one night cruise on Ha Long Bay. Hotels and food met our requested levels. We couldn’t have asked for more for our first trip through Vietnam.

Hotel Reviews

La Sinfonía Majesty Hotel and Spa

Stayed 3 nights as part of a Vietnam tour. Staff was friendly and helpful. Breakfast was included in our stay and was delicious. Hotel was clean and centrally located in the historic district close to restaurants and the local street scene.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Elite of the Seas

Rooms were spacious, crew was very attentive, and food was awesome. We had a two day , one night cruise which was a bit rushed but fit our schedule.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Silk Path Grand Hue

Stayed here two nights in Hue as part of a 9 day Vietnam tour. Hotel was beautiful, centrally located, and clean. Staff was very helpful and buffet breakfast was wonderful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Caravelle Saigon

Stayed here two nights. Located in district 1, the hotel is right in the middle of downtown and close to restaurants and many historical attractions. Rooms were clean and comfortable and staff was very attentive and helpful. Breakfast was delicious.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Hanoi fullday city tour and Water Puppet show

Hanoi

Our tour guide was very informative. Loved the cultural museum. The water puppet show was unique but hard to follow the story.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore the Cu Chi Tunnels

Ho Chi Minh City

Tour was about 90 minute drive from downtown hotel. Guide was very knowledgable. Tour was very informative about the history of the VC tunnels.

Quality of Experience

Guides, Drivers and Staff

Transport

Hanoi Street food walking tour (S)

Hanoi

This was a walking tour leaving from our hotel in the historic district. Some of the stops were better than others. Loved the rice noodle dishes. We stopped at a food stall in a dark alley that served fried fish in broth. While we are very comfortable with street food, this stop on the tour was a little uncomfortable even for us in terms of cleanliness and quality. Bahn Mi stop was also a little disappointing as it was a vegetable sandwich instead of pate or other protein.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Exploring Hue Citadel City Tour Full Day

Hue

Loved the historical aspects of the Hue tour. Our guide was very informative. Visited two emperor burial sites which were very different but both very impressive. Had a great set menu lunch inside the citadel. The tour of the imperial palace was great. The food market tour is underwhelming.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Exploring Ho Chi Minh city Half Day Tour

Ho Chi Minh City

We enjoyed our half day tour of Ho Chi Minh City. Loved the history of the old post office, the Presidential Palace, and Ho Chi Minh memorial. Our guide brought all the historical sights to life with his detailed descriptions and ability to answer all questions.

Quality of Experience

Guides, Drivers and Staff

Transport

Onboarding Elite of the Seas Cruise (2D1N)

Ha Long Bay

This cruise was top notch. Ships rooms were spacious, clean and comfortable. Staff was friendly and helpful. Food was delicious.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

A O Traditional Vietnamese Culture Show with Dinner

Ho Chi Minh City

We loved this show. We didn’t know what to expect. It was more like a culturally based acrobatic show. Very enjoyable.

Quality of Experience

Guides, Drivers and Staff

Transport

Visiting Dark and Bright Cave - Disembarking Elite of the Seas (2D1N)

Ha Long Bay

Uniting from the cruise ship. A small boat took us from the cruise ship to a platform where we got on a 6 person raft with a local lady rowing the boat to the caves. Relaxing ride with beautiful scenery.

Quality of Experience

Guides, Drivers and Staff

Transport

Melanie was super helpful in helping us plan out our first trip to Italy on relatively short notice; most book nearly a year out but we booked a couple months prior to our trip. In particular, she helped organize a hotel in Sorrento, tours, and transportation from arrival to departure. She was also kind enough to recommend and book certain restaurants for dinner. The tour guides were good but Rich, an American living in Rome, was extremely knowledgeable for guiding us through the walking tour of Rome hitting all the major sites as well as a tour of the Vatican on a second day. All drivers were very procession and special shout out to primary driver Andrea who covered us for several days. I couldn’t get a precise breakdown of the service costs and was willing to pay the slight premium for the attention and safety of having a team help us navigate during our first trip and Melanie did a very nice job in making for a wonderful and memorable Italy vacation for our family. I would highly recommend her and am sure others can get more out of their spend with a bit more time to plan out the hotels in particular.

Hotel Reviews

Hotel Le Meridien Visconti - Marriott

Rome

I stayed at Hotel Le Meridien Visconti in Rome for four nights. The front desk experience was great, and the room was comfortable. The breakfast was the best, and the staff were friendly and professional.

Staff

Grand Hotel De La Ville

Sorrento

During my three-night stay at Grand Hotel De La Ville in Sorrento, I found the rooms to be okay, but the front desk staff were not particularly friendly as I expected. The food was decent, but I may explore other options if I visit Sorrento again.

Activity Reviews

Historical Rome walking tour and Colosseum guided Tour

Rome

The walking tour in Rome with Rich was excellent. His knowledge was impressive, although more suited for older kids and adults rather than younger children. I enjoyed the experience!

Ravello, Amalfi & Positano

Sorrento

Exploring Ravello, Amalfi, and Positano in a private group tour was a fantastic experience. The views were breathtaking, and the lunch near Sorrento was delightful. I highly recommend this tour.

The itinerary was well thought out , allowed us to have diff experience and cuisine.

Traveling was painless and the guides were very helpful and attentive to our needs and requests .

Berat has done an amazing job !

I don't remember the last time I had such a smooth vacation. Everything from Mar helping me plan things out the way I wanted it to be to in Norway to getting really quick responses to some questions that I had. I was impressed how well things moved along. I enjoyed all of the excursions we had. Everyone was nice and really tried to make us feel as comfortable as we could. In Norway it was nice really nice being able to communicate with the KimKim team with any questions I had, their response was very quick. I overall would give this vacation a 5/5. Can't complain. Also it was a nice touch with the food plate when we arrived at Thon Hotel in Bodo and being able to stay at the hostel longer than usual so we didn't have to find a way to kill time before the cruise ship. Thank you all so much for a great experience. We really enjoyed Norway.

Our trip to India went very smoothly from the time of inquiry through our return home. Ravi was very responsive to questions and feedback as we finalized the itinerary, and the Active India team was responsive while we were traveling as well.

Our drivers were fabulous - kind, considerate, extremely safe. They went above and beyond to make sure our family was comfortable.

The guides in each city were knowledgeable and flexible to the interests and needs of my family.

Hotel Reviews

Houseboat

The houseboat facilities were not great - no hot water, wet bathroom, a/c only in bedrooms. When the boat wasn't moving, the heat was uncomfortable. Staff was very kind and helpful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Better facilities - bathroom in particular

The Lalit Hotel, New Delhi

Delhi

Our family was amazed by this hotel - the buffet was extensive, the staff was helpful, and the rooms were wonderful.

Authenticity & Character

Location

Not much in the vicinity to walk to

Staff

Cleanliness & Comfort

The House of MG

Authenticity & Character

Location

Not a great neighborhood to be able to walk and explore

Staff

Cleanliness & Comfort

Cockroaches in our room.

Francis Residence

Location

Difficult to find, driver could not drop us at the door.

Staff

Cleanliness & Comfort

A/C was only in bedrooms so the common space was not comfortable.

Fragrant Nature Munnar

Authenticity & Character

Location

Beautiful location but not near anything else.

Staff

Cleanliness & Comfort

Greenwoods Resort Thekkady

Authenticity & Character

Location

Walkable to some stores in our downtime.

Staff

Cleanliness & Comfort

Grand Mercure Agra

Agra

Authenticity & Character

Location

Centrally located - we were able to walk to a store for some shopping.

Staff

Cleanliness & Comfort

Activity Reviews

Taj Mahal at Sunset

Agra

Perfect timing for our visit - wasn't too crowded and the weather was perfect!

Quality of Experience

Guides, Drivers and Staff

Transport

Boat cruise in the lake and experience the wilderness.

Periyar

Participate in Cooking demonstration activity at a Local Family House

Cochin

Great experience to cook with Rosy, but it was very hot!

Quality of Experience

Explore the marvelous and historic monument : Agra Fort

Agra

Half-Day Ahmedabad Tour 

Ahmedabad

Quality of Experience

Guides, Drivers and Staff

Our guide was so flexible to meet the needs and interests of our family.

Transport

Cruise through the backwaters of Alleppey

Alappuzha

Cochin sightseeing

India

Full Day Delhi Sightseeing

Delhi

Chandni Chowk - spice market was a bit overwhelming for our first morning. Restaurant for lunch was just ok.

Spice Plantation Walk in Periyar

India

Early morning Jungle Walk in Periyar National Park

Periyar

Experience a different world at Elephant Junction in Thekkady

India

We cannot thank Doris and KimKim services enough! Doris made our honeymoon to Vietnam spectacular and incredibly special. Her attention to detail was second to none, and her attentiveness throughout the planning and whilst we were there was brilliant. She really went above and beyond for us.
From start to finish the trip was just the best! With knowledgeable tour guides, friendly drivers and beautiful places to stay. We especially enjoyed our time in Hanoi, Ha Long Bay and Hoi An (anyone looking to explore Vietnam these are not to be missed!)
We will, without doubt, come back to Vietnam and contact Doris to help us again.
Thank you Doris! You are an absolute star!

The Borneo 15 day plan was amazing.
We had some great guides and saw some wonderful places that we wouldn't have known about if it wasn't for our planner Nick.

Kuching cycle tour is definitely worth a go, not too strenuous but a great overview and our guide Kelvin was brilliant.

We were very happy to have done 2 nights at Bako national park as there was so much to see that would be missed in a one day visit. Beautiful fauna, lots of monkeys and other animals to see.

A highlight was the Saloma homestay. The place is beautiful, people were a joy and the experience as a whole is truly unique.

We had our trip to Bangkok organized with KIMKIM agent Kelly who did an amazing job with the itinerary as per our requests
Often being in contact before and during the trip to make sure all was going well.

Our guide Lily was outstanding. Very personable and very knowledgeable on all things that were in our itinerary.
The best thing while using KIMKIM is that the agent is in your time zone, so communication and changes are in real time with no delays.

We can recommend Kelly from KIMKIM and Lily the Bangkok guide as very professional both delivering an amazing and pleasurable time.

Our Guide was very good but his English was difficult to understand.
I asked for an SUV but we didn't get one. The car we had needs servicing. No suspension.
The distance between accommodations on some days was far to long. the last day we were 3.5 hours away from the airport for a morning departure. I changed the plan and paid extra.
Accommodation on the whole was good except the first night. The hotel was terrible and well below luxury. I had to ask for a change. This was the first impression we had of Sri Lanka and it was not very good.
Wild Grass accommodation was not good and again way off the main track of places we were visiting

Activity Reviews

Arrive in Negombo

Negombo

The Hotel we were booked into was terrible and I had to ask for a change which we got. It left a very bad first impression.

Quality of Experience

Accommodation and better managed itinerary

Guides, Drivers and Staff

Improved English speaking

Transport

Check the car before travel. Our car had bald tyres and no suspension. It was not an SUV which I had booked

Enjoy a Refreshing Snack at a Roadside Food Stall

Sri Lanka

Quality of Experience

Guides, Drivers and Staff

Transport

Explore the Dambulla Cave Temple Complex

Sri Lanka

Quality of Experience

Guides, Drivers and Staff

Transport

Visit Sigiriya Rock Fortress

Sri Lanka

Quality of Experience

Guides, Drivers and Staff

Transport

Explore the Rock Temple of Pidurangala

Sri Lanka

Quality of Experience

Guides, Drivers and Staff

Transport

Elephant Safari in Minneriya National Park

Sri Lanka

We got to see elephants in the wild

Quality of Experience

Guides, Drivers and Staff

Transport

Discover Kandy: Temple of the Sacred Tooth visit

Kandy

Did not do this as we were very tired from so much driving

Visit Lipton's Seat & Tea Estate

Sri Lanka

Did not do this as again there was too much on the itinerary. In stead our driver added a visit to a tea plantation and factory on the way to our final destination. This was excellent as no crowds

Quality of Experience

Guides, Drivers and Staff

Transport

Discover Ella

Sri Lanka

Nothing here except busy town in the hills

Quality of Experience

Guides, Drivers and Staff

Transport

Hike to Diyaluma Waterfall

Sri Lanka

Very ordinary and not worth the walk. Again too crowded at the place picked for lunch

Quality of Experience

Guides, Drivers and Staff

Transport

Sinharaja rain forest, The biodiversity hot spot in Sri Lanka

Sri Lanka

enjoyed the walk in the Rainforest

Quality of Experience

Guides, Drivers and Staff

Transport

Galle Dutch Fort Visit

Sri Lanka

Poor experience. Drove around only.

Quality of Experience

Guides, Drivers and Staff

Transport

Free Day at the Beach

Sri Lanka

We were glad of a free day ( there should have been more in the itinerary ) However the day was filled with a drive for 3.5 hours to a hotel closer to Colombo Airport for early morning departure. We paid extra for this but were so glad we did it

Quality of Experience

Guides, Drivers and Staff

Transport

Amazing trip! Everything was planned down to detail. Transportation was efficient and reliable. 10/10 recommend.

We have had a wonderful time in Costa Rica and want to thank Olman for making it possible. Olman was very helpful in getting our trip together by offering lodging, guided activities and transportation from one place to the other. He adjusted to our wishes and budget and was quick in answering any questions we had.

Everything generally worked out smoothly: we got picked up on time, the transportation vehicles were very comfortable and modern, the groups were small as advertised and and the guides were ready to guide us.

We had four excellent guides:

One women (name?)in the bus driving from San Jose to Guapiles..

The Guide (name?) for the “Garden Walk” at the “Mawamba Lodge”

“Kendall” for the “Monteverde Cloud Forest Reserve Hike” and

“Werner” (real name?) at the Manuel Antonio National Park.

We want to acknowledge their deep knowledge and expertise!

So overall the trip was a very good experience for us.

Since we we can imagine that you are interested in learning more about the details, we will mention the following.

It was disappointing that we couldn't stay a second night in Tortoguero especially when we learned there that the pick up for La Fortuna was at 9:00am instead of 1:35 pm as listed . The itinerary said 1:35, but not where or when, so it was an unpleasant surprise when we were picked up at 9:00 after a hurried breakfast, then went by boat to the dock and then by bus to Guapiles and then at 1:35 to La Fortuna.

The Lodging in La Fortuna “Hotel Campos Arenal” was excellent,and we highly recommend it especially when you stay a few days there. With the swimming pool and outside area it makes a wonderful place.

The El Silencio hike was cut short. It was planned to be a 1 km hike followed by another 1.5 km hike. But the guide skipped the second one saying he didn't have the order to do a second one. That was quite disappointing. We felt that he and the driver just wanted to go home. Arranged by “North Adventures”.

The owners of the “Dreams Lodge Monteverde” are very accommodating and helpful to their customers. But the rooms we had were very small and there is hardly an outside area to sit. If you spend more then one night, it would be better to have another accommodation.

The other accommodations were very good .

In advertising: it would be better to recommend good ponchos, not just rain coats. We had quite a few rainy days in the beginning. The raincoat doesn't protect the pants and the backpack as a poncho would.

So thanks again for making it possible for us to have a memorable trip!

Brigitte and David

Hotel Reviews

Park Inn San Jose by Radisson

San José

Authenticity & Character

Location

Closer to downtown

Staff

Cleanliness & Comfort

Mawamba Lodge

Tortuguero

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dreams Lodge Monteverde

Santa Elena

Authenticity & Character

Location

Staff

Cleanliness & Comfort

See our written review

Karahé Beach Hotel

Manuel Antonio

Make sure to get a Beach Front room ( and not one next to the road). Our pickup time for San Jose got delayed. For one hour. The staff of the hotel helped to find out where the driver was. They arranged for a driver who took us a few miles and connected us to a van who drove us to San Jose. The driver of the van was an excellent driver!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Campos Arenal

La Fortuna

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hampton Inn & Suites San Jose Airport

Alajuela

Unfortunately: when we arrived we learned that the Hotel was booked for the following night ( the wrong night!). But the Hotel staff was helpful in arranging a room ( one of two rooms left to book for the night!). So it avoided a situation which could have been very disastrous for us since we had to leave at 4 am the following morning for the airport.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

San Jose - Tortuguero

Costa Rica

Quality of Experience

Food

Guides, Drivers and Staff

Transport

See. Our review

Wildlife Boat Tour in Tortuguero

Tortuguero

See our review

Quality of Experience

El Silencio Hike & Visit to Ecotermales Hot Springs

Arenal/La Fortuna

See review: second hike was cancelled. Guide was little motivated. Ecotermales was very good: better at daytime to see the environment

Quality of Experience

Better guide and coordination which hikes were scheduled

Food

Guides, Drivers and Staff

Transport

Hike to La Fortuna Waterfall

Arenal/La Fortuna

Quality of Experience

Guides, Drivers and Staff

Transport

Monteverde Cloud Forest Reserve Guided Hike

Monteverde

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Hanging Bridges Hike

Monteverde

Quality of Experience

Guides, Drivers and Staff

Transport

Manuel Antonio National Park Guided Hike

Costa Rica

Wonderful place, but too many tourists and groups

Quality of Experience

Guides, Drivers and Staff

Transport

Celeste River and Tenorio National Park Hike

Arenal/La Fortuna

Rainy day, hike cut short: just to Laguna.

Quality of Experience

Guides, Drivers and Staff

Transport

Best trip ever thanks to Catherina, Esteban, Mario and David. Our Guatemala trip was flawless, beautiful, and had so many once in a lifetime memories. Thanks to kimkim and Columbus Travel for your kindness, the care we felt every step of the trip, and for sharing your beautiful country with us. Mario, thanks for showing us the amazing Mayan culture right in Guatemala City. David, you are a philosopher and we appreciated all we learned from you about the Mayan and Guatemala. Esteban, thanks for taking us to Lake Atitlan and spending part of Semana Santa with us away from your family. We will never forget the Mayan Good Friday processions we saw on the way to Antigua.. and of course sharing your hometown with us! Much appreciation. We wish we could stay another week. Guatemala is one of the most beautiful places we have traveled, the history, nature and people are special.

Hotel Review

El Convento Boutique Hotel

Antigua Guatemala

Beautiful hotel!

Authenticity & Character

Gorgeous room, location and character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Yaxhá Sunset

Guatemala

David is so knowledgeable and was an amazing guide to the Mayan sites. We appreciated his humor, his deep thoughts, and his willingness to share his knowledge with us. Great guide to to an out of this world place.

Quality of Experience

Guides, Drivers and Staff

Transport

Kaminal Juyu Pre-Columbian Archaeological Site

Guatemala City

Mario and Esteban took us from the airport to see the Serpent Mound and then the Kaminaljuya a pre classic Mayan site right in Guatemala City. Mario was so knowledgeable about the site and city.. we got to see a Mayan ritual while there. We then went to the site museum. So many amazing artifacts! Was a great first introduction to Guatemala. Mario and Esteban were so kind and welcoming!

Quality of Experience

Guides, Drivers and Staff

Top notch kind and friendly.. both Mario and Esteban.

Transport

Villages Around Lake Atitlán by Boat

Guatemala

Lake Atitlan is stunning ringed with mountains, birds and gorgeous green forests and flowers. Esteban took us across the Lake in a wave cutter boat.. and to San Pedro. We got to go see a colonial church and the floats ready for Good Friday. Also the market while the city was built into the cliff surrounding the Lake. Stunning! We then too a tuk tuk to San Juan.. and to a few women’s cooperatives.. one for hand dyed clothes. They use natural dyes and the women on the coop are supported through their craft. Beautiful textiles! Then to a medical coop.. where we learned about Mayan medicinal practices. And finally to a chocolate factory.. and an amazing art gallery. Was such a beautiful place with amazing people. What an amazing memory. Appreciate Esteban.. who knows everyone in these cities 😊 taking us to meet these incredible people.

Quality of Experience

Esteban!!!

Guides, Drivers and Staff

Esteban made each moment special!

Transport

Boat ride was an adventure

Travelling as a solo 63 year old woman was at first daunting, but with having Marina (or Maria on weekends) at my finger tips for advice/recommendations or help, made the trip a wonderful experience. Prior to departure, the itinerary was suggested and worked through with myself and Carmen, and from there I felt I had a solid plan for my trip to Spain. The hotels were all good, with helpful staff and well located. I had the autonomy to navigate my way to train stations, meeting spots, and hotels, which provided me the right amount of free time and organised time.

I didn’t keep a record of all the guides names, but highly recommend the chocolate walking tour and tapas tour in Barcelona and flamenco dancing in Seville.

Hotel Reviews

Andante Hotel

Barcelona

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palacio de Santa Inés Hotel

Granada

Authenticity & Character

Location

Staff

Cleanliness & Comfort

NH Collection Amistad Córdoba Hotel

Córdoba

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pestana Plaza Mayor Madrid

Madrid

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Alcázar

Seville

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Guided Visit: Alhambra & Generalife Gardens

Spain

Very experienced and knowledgeable tour guide.

Quality of Experience

Guides, Drivers and Staff

Tapas Culinary Experience

Barcelona

This was really fun!! Great choice of restaurants and lovely wines.

Quality of Experience

Food

Guides, Drivers and Staff

Barcelona Chocolate Experience

Barcelona

This was fun. Our guide, whose name I’ve forgotten was great. I had this guide for the tapas and chocolate walking tours!!

Quality of Experience

Guides, Drivers and Staff

Guided Visit of Barcelona

Barcelona

Our guide Adrian was very professional and super organised. Great tour.

Quality of Experience

Guides, Drivers and Staff

Transport

Exclusive Panoramic Seville Walking Tour

Seville

Loved Seville and loved this walking tour with Alejandra of White Umbrella Tours.

Quality of Experience

Guides, Drivers and Staff

Tapas & Flamenco Experience

Seville

This was a stand out. Only mend the guide, but we had a ball and the flamenco dancing was memorable.

Quality of Experience

Guides, Drivers and Staff

Private Guided Visit of Córdoba

Córdoba

Quality of Experience

Guides, Drivers and Staff

Ninh Binh was the highlight and Ha Long bay was also amazing except for all of the trash floating in the waters. Hanoi and Saigon were both amazing cities that were very different from one another. All together it was a well rounded trip that gave you a taste of many different aspects of Vietnam.

Hotel Reviews

Bespoke Trendy Hotel Hanoi

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ginger Cruise (from Heritage Line)

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Silverland Ben Thanh Hotel

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tam Coc Retreat

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Hanoi Half Day City Tour & Water Puppet Show

Hanoi

The guide was not very informative. Just kept repeating the same few sentences.

Quality of Experience

Guides, Drivers and Staff

Transport

Hoa Lu And Tam Coc Exploration

Vietnam

Our favorite part of the trip! Our guide was wonderful. The scenery was stunning. We loved it!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Ba Vi Eco Tour - Visit the Countryside of Hanoi

Hanoi

Loved the cooking class.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Cycling to Mua Cave

Ninh Binh

Fantastic!

Quality of Experience

Guides, Drivers and Staff

Transport

Franck was able to plan the perfect vacation for us. We took the quiz and everything he recommended was spot on! We had plenty of down time to choose our own adventures along the way. When our flight to the South Island was delayed, Monika messaged us and gave us options. Everyone was so helpful and we made memories that will last a lifetime!!! I will definitely book through KimKim again!!!

Very satisfied with services from driver, airport pickup/drop off, tour guides in Cairo and Nile Cruise.

Fabio did such a fantastic job for us. The hotels, drivers and tour guides were first class, and the itinerary was excellent; we were busy, but not overwhelmed. Although we were in a country that has a reputation for tardiness, everyone was right on time and they all cared. Plus, during our trip Fabio was more than available to answer any questions or address any issues. Him, the hotels, tour guides and drivers went above and beyond. It was our first time using a travel agent and Kimkim set the bar high. Thank you!

We had a wonderful time on our Italy trip. Both Chris and Maria went above and beyond to make sure that all of the details of the trip were perfect. We really loved the authentic nature of our hotels, and our guides throughout the various activities could not be beat. We also appreciated the recommendations for restaurants and other activities. We would definitely recommend Chris and Marina for anyone’s upcoming Italian holiday.

Sharon did a fantastic job and helped us create an incredible trip plan. Hicham is not only a great guide, he is a kind, gentle and patient person who we enjoyed being with very much. He is also a careful and skilled driver.
We are a family of four with two kids, ages 12 & 14. We took the ferry from Spain to Tangier and then travelled to Chefchaouen for a night. We then spent two nights in Fes before traveling to the desert. After that we went to Boumalne Dades and then to Marrakech.
Along the way we were able to stop at many souks, historic sites, and other points of interest.
Although the distances are long, even by Canadian standards, it was so full of beauty and diverse landscapes, along with the stops, that it never felt like too much.
Thank you for everything! We all had a fabulous time.

Hotel Reviews

Riad Hicham

Chefchaouen

This is a nice spot with beautiful people and delicious food. It's a perfect location. The beds were very comfortable and we slept well.

Authenticity & Character

This is a traditional riad. I'm not sure they come more authentic. It was very special.

Location

You can't get a better location. In the middle of the medina but quiet at night.

Staff

Everyone is so kind and warm. We felt very welcome.

Cleanliness & Comfort

The beds were very comfortable. The room was adequately spacious. The only issue was that the drain in one of the bathrooms had an odour.

Riad Salam Fes

Fes

This is an absolutely stunning Riad. I can't say enough about its beauty and opulence. It was a big treat.

Authenticity & Character

This is a historic building with so much character and beauty.

Location

This Riad is very close to the Medina. There is so much to look at in the Riad that I could have spent the evening there, but it was easy to go out for dinner.

Staff

All the staff were brilliant.

Cleanliness & Comfort

Everything was squeaky clean. Amazing job.

Merzouga Dunes Luxury Camp

Merzouga

This was a great experience. It's incredible that they can do so much in the desert. The staff, food, tents and overall experience completely exceeded our expectations.

Authenticity & Character

Location

Sahara desert!

Staff

Cleanliness & Comfort

Beds were very comfortable. Thank you for everything.

Maison d'Hôtes La Vallée des Figues

Boumalne

Such lovely people who welcomed us into their beautiful home. It was a very nice stay. The beds are comfortable and the food is delicious. Thank you for having us.

Authenticity & Character

This is a family home. They made us feel like their personal guests.

Location

This is a beautiful valley. So green and gorgeous.

Staff

Cleanliness & Comfort

Riad Diamond of Marrakech

Marrakech

This is a beautiful Riad in a great location. Everything is right outside the door but it was very quiet at night.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Everything was perfect except for the odor from the shower drain. We had to cover it with the trash bin and leave the fan on, which is fortunately quiet.

Activity Reviews

{{start_location}} to {{end_location}} via Volubilis and Meknes

Morocco

This was a nice drive. So much to see along the way. It went by quickly, even for the kids.

Quality of Experience

Guides, Drivers and Staff

Hicham is very knowledgeable and open to sharing so much history and culture.

Transport

Great van. Very comfortable.

Guided Tour of Fes

Fes

We packed so much into this day. It was one of my favourites. All the experiences were rich with information. Hicham and the other local guides we worked with for tours of the tannery, etc were such a pleasure to spend time with.

Quality of Experience

Guides, Drivers and Staff

Transport

Fes to Merzouga via Ifraine and Azrou - Camel Trek to Desert Camp

Morocco

This was so fun! Everything was perfect. The hosts, the tent, drivers, camel guides, food, entertainment and even the brief sandstorm were impressive. We had a great time.

Quality of Experience

Guides, Drivers and Staff

Transport