Kimkim Trip Reviews

4.8
Based on 19,219 ratings
Read 19,219 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

15 amazing days in South Africa
South Africa | Dec 25 - Jan 8, 2026

Maria
Maria H.
Denmark | Reviewed on Jan 12, 2026
The trip, our vacation and the celebration of my birthday, was planned together with Nokuthula and Lucy from KimKim. It started in Cape Town by the harbour. Very good accommodation and of course cake and bubbles from our SA specialist. We visited Robin Islands and Cape of Good Hope. We moved a lot and stayed at several hotels during our 15 days stay in SA. All the hotels were very good and several of them excellence. From Cape Town we drove south and stayed in Hermanus for two nights.... Read more

The trip, our vacation and the celebration of my birthday, was planned together with Nokuthula and Lucy from KimKim. It started in Cape Town by the harbour. Very good accommodation and of course cake and bubbles from our SA specialist. We visited Robin Islands and Cape of Good Hope. We moved a lot and stayed at several hotels during our 15 days stay in SA. All the hotels were very good and several of them excellence. From Cape Town we drove south and stayed in Hermanus for two nights. Hermanus seemed very British and we liked it. Nice and quiet and a beautiful sunset. We went on whale safari, which was wonderful. We spent New Year’s Eve in Cape Town at a vineyard with long table setting. Nice people and beautiful surroundings. We connected with our local specialists via WhatsApp and received all relevant information prior to pick-ups, check-ins, etc. The second week we moved to the northern part of SA. During our stay in White River, we went sightseeing through beautiful landscape and scenic route. We had the joy of experiencing really bad weather during our first night with thunder and lightning like we have never experienced before. Then we went on safari for three days. We had heard that December was not the best time to go safari, but that is not true. The Savanah was green and beautiful. Birds were singing and all the animals had calf’s og young. It was beautiful. We saw all of them, from the small turtle, to Pumba and the lion. So many elephants, zebras and giraffes, they were all there, together on the Savanah. We ended our trip with sightseeing in Johannesburg, the New York of Africa. Beautiful and complicated. We visited Soweto and Mandela's house. And we met our local specialist, whom we now call our friend in SA, Nokuthula. She came to the airport when we arrived. Very nice gesture and it did something to our otherwise online communication. We will always remember you.
South Africa is a beautiful country. Very friendly people and very good food. We felt safe and secure all the time, even if we know SA has challenges. This is a country worth visiting and please use our local specialists in SA, Nokuthula and Lucy, they will give you a trip to remember.
Maria, Denmark

Local specialist: Nokuthula Khumalo
Nokuthula
Nokuthula Khumalo
Local specialist in Gauteng | Replied on Jan 21, 2026
Dear Maria and Family, Thank you so much for your beautiful review and kind words. It truly means a great deal to both of us to know that your birthday celebration and journey through South Africa were so memorable. It was a pleasure planning this trip with you, and we are delighted that each destination from Cape Town and Hermanus to safari and Johannesburg left such special memories. We are especially happy that you felt well looked after throughout and that meeting in person added a... Read more

Dear Maria and Family,

Thank you so much for your beautiful review and kind words. It truly means a great deal to both of us to know that your birthday celebration and journey through South Africa were so memorable.

It was a pleasure planning this trip with you, and we are delighted that each destination from Cape Town and Hermanus to safari and Johannesburg left such special memories. We are especially happy that you felt well looked after throughout and that meeting in person added a meaningful touch to the experience.

Thank you for trusting us and for recommending South Africa so warmly. It was an honour to be part of your journey, and we will always remember you.

Warm regards,
Nokuthula & Lucy

KimKim and Serendipity Adventures!
Costa Rica | Dec 29 - Jan 4, 2026

P
Peter B.
Newark, NJ | Reviewed on Jan 12, 2026
Adrian and the entire staff at Serendipity Adventure and the KimKim team made for an unforgettable trip to Costa Rica. All of the adventures were amazing and every tour guide they provide was very knowledgeable and made sure we had the best experience possible. They made sure everything was taken care of for us and even during a few last minute changes, they made sure everything was figured out and we did not need to worry about anything. Would definitely use them again on my next trip. Read more

Adrian and the entire staff at Serendipity Adventure and the KimKim team made for an unforgettable trip to Costa Rica. All of the adventures were amazing and every tour guide they provide was very knowledgeable and made sure we had the best experience possible. They made sure everything was taken care of for us and even during a few last minute changes, they made sure everything was figured out and we did not need to worry about anything. Would definitely use them again on my next trip.

Hotel Reviews
Chira Glamping Monteverde
Puntarenas

5 stars and amazing doesn't explain how great the Chira glamping is. Absolutely beautiful stay in the trees, and the entire private deck and platform that you have to enjoy is better than you can imagine. The staff were all incredibly helpful and took care of anything you need. The breakfast and food were also very good. If you have a chance to stay here it is a must for anyone visiting Monteverde. The sunset view from your private balcony over the trees and pacific ocean is something you will remember for the rest of your life.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Volcano Lodge, Hotel & Thermal Experience
San Carlos, Alajuela

Go for the hot springs and nature. Gardens and the grounds were great. Rooms could use some updating but if you do not plan to spend a lot of time indoors don't worry about it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Turire
Turrialba

Hotel was very nice, quiet, and felt like hidden gem. Food was very good and property grounds were beautiful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arenal Hanging Bridges & La Fortuna Waterfall Guided Hikes
Arenal Hanging Bridges & La Fortuna Waterfall Guided Hikes
Arenal/La Fortuna

Hanging bridges are amazing. Best way to see the forest. Tour guide forgot to mention that we had to get to the waterfall by 4PM so we ran out of time to get to the waterfall. Heard from others that it isn't anything too great.

Quality of Experience
Guides, Drivers and Staff
Transport
Treetopia Zip Lines
Treetopia Zip Lines
Monteverde

Treetopia is a must do activity in Monteverde. Haven't done a lot of ziplining, but this has to be some of the fast and longest ziplining you can do. If you want to get over the forest and see some of the best views in Monteverde yoy should add this to your list.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Walk at Curi-Cancha Reserve
Guided Walk at Curi-Cancha Reserve
Monteverde

Guide was great and found as many birds and other animals as possible. Got to see some good trees, but since it is a nature preserve a lot of the old forest was cut down. Good way to see some views, but if you want to walk through the jungle you might want to find another option.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica

Standard tourist coffee & chocolate tour. If you have time to do it the activity is fun, but would leave it as a last option if you do not have other things planned.

Quality of Experience
Guides, Drivers and Staff
Transport
Canyoning in the Lost Canyon *
Canyoning in the Lost Canyon *
Arenal/La Fortuna

If you want to see deep into the jungle this is the only way to get it done.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Whitewater Rafting on the Rio Pacuare
Whitewater Rafting on the Rio Pacuare
Turrialba

Rafted a different river due to rain. The guides were awesome though and kept us safe and they loved what they do.

Food
Guides, Drivers and Staff
Transport
Private Hike Turrialba Volcano
Private Hike Turrialba Volcano
Costa Rica

Private hike was great. Wish it was longer and they let you hike higher up the volcano. Guide was very knowledgeable and friendly, but you can only go so far up the volcano as they will allow on the private property.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 12, 2026

Hola Peter!

Thank you so much for your kind words, it truly means a lot to us. Adrian and our entire team at Serendipity Adventures are thrilled to hear you had an unforgettable experience in Costa Rica.

We are especially glad to know that our guides made your adventures special and that you felt supported throughout, even with last-minute adjustments. Making sure everything runs smoothly for you is always our top priority.

It would be our pleasure to welcome you back on your next visit. Until then, ¡Pura Vida!
Bryan & The Serendipity Adventures Team🌿

A dream journey to South Africa
South Africa | Dec 28 - Jan 8, 2026

Emmy Kristin
Emmy Kristin H.
Denmark | Reviewed on Jan 12, 2026

Thanks to excellent planning from Nokuthula and Lucy we were able to enjoy a very active and enjoyable trip to South Africa. We met countless animals- both in Cape Point, Hermanus and in Kruger national park, and learned a lot about the country. The Graskop Lift was one of the highlights.

Local specialist: Nokuthula Khumalo
Nokuthula
Nokuthula Khumalo
Local specialist in Gauteng | Replied on Jan 12, 2026
Dear Kristin and family, Thank you so much for taking the time to share your experience. Your kind feedback truly made our day. Lucy and I are so happy to hear that you enjoyed such an active and rewarding journey, with memorable wildlife sightings and meaningful insights into South Africa. It’s wonderful to know that the Graskop Lift was a highlight, along with your time in Cape Point, Hermanus, and Kruger National Park , those are very special places, and we’re glad they left a lasting... Read more

Dear Kristin and family,

Thank you so much for taking the time to share your experience. Your kind feedback truly made our day. Lucy and I are so happy to hear that you enjoyed such an active and rewarding journey, with memorable wildlife sightings and meaningful insights into South Africa.

It’s wonderful to know that the Graskop Lift was a highlight, along with your time in Cape Point, Hermanus, and Kruger National Park , those are very special places, and we’re glad they left a lasting impression.

It was a pleasure working with you, and we’re grateful you entrusted us with your family’s adventure. Wishing you many more incredible travels ahead, and we’d love to assist again whenever Africa calls. 🌍✨

Warmest regards,
Nokuthula & Lucy

Excellent people!
Thailand | Dec 14 - Jan 3, 2026

Cassandra
Cassandra V.
Seattle, WA | Reviewed on Jan 11, 2026

Really loved how responsive Bella was to our questions and concerns! She was also amazing at pivoting the plans quickly depending on our needs. The activities were lovely but the true standouts were our guides. Aday in Chiang Rai and Leena in Bangkok were absolutely outstanding. They truly made those cities so much more enjoyable and fun for us.

Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Jan 12, 2026

Dear Casandra,

Thank you so much for your lovely feedback! I’m really happy to hear that you enjoyed your trip and that everything went well. Your kind words truly mean a lot to me. I’m especially glad to hear how much you enjoyed your time with Aday in Chiang Rai and Leena in Bangkok. They are both wonderful guides, and I’ll be sure to share your compliments with them.

Thank you again for trusting me with your travel plans. It was a real pleasure arranging this journey for you, and I hope your wonderful memories from Thailand stay with you for a long time.
Warm regards from Thailand,
Bella

We had a fantastic trip! Yuliana came up with...
Costa Rica | Dec 29 - Jan 4, 2026

Blake
Blake T.
Los Angeles, CA | Reviewed on Jan 11, 2026
We had a fantastic trip! Yuliana came up with the initial itinerary and was very helpful and responsive with modifications. Even though our booking was relatively late, she got the four of us on all the adventures we asked for as well as hotels and transportation. All the transportation was on time and friendly. The adventures (rafting, jungle walk, zip line, etc...) were great and well planned. Overall, I would highly recommend the Kim Kim team (especially Yuliana) to plan a trip to Costa... Read more

We had a fantastic trip! Yuliana came up with the initial itinerary and was very helpful and responsive with modifications. Even though our booking was relatively late, she got the four of us on all the adventures we asked for as well as hotels and transportation. All the transportation was on time and friendly. The adventures (rafting, jungle walk, zip line, etc...) were great and well planned. Overall, I would highly recommend the Kim Kim team (especially Yuliana) to plan a trip to Costa Rica.

Hotel Reviews
El Establo Mountain Hotel
Monteverde

Beautiful setting. The buildings with the rooms are scattered over the huge property. You have to take a shuttle to get around. The shuttles were fairly prompt. Nice room with a view. They have trails through the rainforest ($20) and other amenities that we did not get a chance to use. We would have liked to stay here for a few more days!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Faro Arenal
Fortuna

Nice grounds with a trail through the rainforest and a view of the Arenal volcano. The rooms were very basic, but clean.

Crowne Plaza San Jose La Sabana by IHG
San José

It was fine, only stayed there overnight and left at 5:30 in the morning for the rafting adventure.

Activity Reviews
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Monteverde

Thrilling to go over the rainforest. A highlight for the teenagers.

Night Excursion at the Wildlife Refuge in Monteverde
Night Excursion at the Wildlife Refuge in Monteverde
Monteverde

fun night walk through the rainforest. We saw some interesting bugs and a snake. Not much more wildlife. There were a lot of people in several groups during the walk. The guides were very informative.

El Silencio Volcano Hike & Visit to La Fortuna Waterfall
El Silencio Volcano Hike & Visit to La Fortuna Waterfall
Arenal/La Fortuna

It was overcast and we weren't able to ee the volcano. The guide was very informative and it was educational to learn about the region and the volcano.

Whitewater Rafting on the Pacuare River
Whitewater Rafting on the Pacuare River
Costa Rica

Awesome! The guides were great. The rafting was amazing through the rapids! The thrill of the whole trip!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Jan 12, 2026
Hello Blake, Thank you so much for your kind and thoughtful review. It truly means a lot to me and my team. I am so happy to hear that you had a fantastic trip and that everything came together smoothly, even with the late booking. It was a pleasure helping design your itinerary and making sure you were able to enjoy all the adventures you were excited about. Knowing that the transportation, activities, and overall planning met your expectations makes my day. Thank you as well for... Read more

Hello Blake,

Thank you so much for your kind and thoughtful review. It truly means a lot to me and my team.

I am so happy to hear that you had a fantastic trip and that everything came together smoothly, even with the late booking. It was a pleasure helping design your itinerary and making sure you were able to enjoy all the adventures you were excited about. Knowing that the transportation, activities, and overall planning met your expectations makes my day.

Thank you as well for recommending Kimkim and for the kind mention. It was a joy working with your family, and I hope Costa Rica left you with wonderful memories. You are always welcome back, and I would be happy to help again in the future. 🌿✨

Pura Vida,
Yuliana

Kim Kim beat my expectations!
Morocco | Dec 29 - Jan 5, 2026

M
Mark K.
Newark, NJ | Reviewed on Jan 11, 2026
Kim Kim beat my expectations by far! We took a family of 7 to Morocco for 8 days. We have allergies, needed different accommodations and had specific ideas about what the trip should include. Ali (local planning specialist) helped plan an amazing experience. He was incredibly responsive and helpful. Once it was planned, he turned it over to Said, who was also exceptional - before, during and even after our travels, he was helpful, and responsive. Our guide (Rachid) was also our... Read more

Kim Kim beat my expectations by far!

We took a family of 7 to Morocco for 8 days. We have allergies, needed different accommodations and had specific ideas about what the trip should include. Ali (local planning specialist) helped plan an amazing experience. He was incredibly responsive and helpful. Once it was planned, he turned it over to Said, who was also exceptional - before, during and even after our travels, he was helpful, and responsive.

Our guide (Rachid) was also our driver. It was great to have a private guide just for us. He has experience all over Morocco and is an amazing driver. One of our kids often gets car sick. Not only did they NOT get sick, they loved to sleep while he drove! He found us restaurants and bathrooms when we needed them and offered information about local customs and areas as he drove.

Hotels - We stayed in Barcelona, Fes, Marrakech and the Agafay desert. The Riad Salam Fes. Wow. The pictures don't do it justice! It's beautiful. In Marrakech, we stayed at Riad Diamond of Marrakech. The first floor can be noisy, but the upper floors are quieter. The rooftop terrace was beautiful. The location requires a good walk from one of of the gates, but is amazing - right next to the center of town/markets. The Agafay Luxury camp tents were a fantastic way to finish our trip. Note that the on-site restaurant is expensive for the food that it offers.

Activities - We had local guides for tours of Fes and Marrakech. Our local guide in Marrakech was fantastic - the perfect mix of history, culture, and an introduction to the markets. We had a night food tour which was OK. Our hot air balloon ride was cancelled due to weather, but our ATV and camel rides in the desert were a great way to start our time in Agafay.

We had some issues with accommodations as we requested a triple room (3 people) with 3 separate beds. Kim Kim confirmed with the hotels before our travel. Unfortunately, some of the 'third beds' were either a sofa or worse. Kim Kim did their job. The hotels oversold what they could provide. Kim Kim did their best to remedy the situation.

Overall, we had a great time and will happily go back to Kim Kim in the future!

Activity Reviews
ATV Quad Adventure in the Agafay Desert
ATV Quad Adventure in the Agafay Desert
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
I wish that we had known we were going from the van to the camels to the ATVs. We were essentially dropped off at the camels without knowing the rest of the activity, so people didn't have warmer clothes on for the ATVs.
Traditional Henna Party
Traditional Henna Party
Morocco

This was disappointing. I was expecting to be shown and guided or even be able to apply the henna ourselves. A guidfe took us from the Riad to the Henna cafe. We waited in line, chose a design and had it applied. This could have been done anywhere.

Quality of Experience
The henna designs were lovely. However, the experience did not match the description.
Guides, Drivers and Staff
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

The guide was fantastic!

Quality of Experience
Guides, Drivers and Staff
The guide asked what focus we wanted and provided it (culture, history, shopping)!
Transport
Walking!
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Jan 16, 2026
Hi Mark, Thank you so much for your detailed review and for sharing your experience with us. We really appreciate it and are very happy to hear that your family trip to Morocco went so well overall 😊 It was a pleasure helping plan your journey, especially with a family of seven and special needs like allergies and room setups. I’m glad the planning felt smooth and that Said and Rachid took good care of you before, during, and after the trip. Rachid will be very happy to hear your kind... Read more

Hi Mark,

Thank you so much for your detailed review and for sharing your experience with us. We really appreciate it and are very happy to hear that your family trip to Morocco went so well overall 😊

It was a pleasure helping plan your journey, especially with a family of seven and special needs like allergies and room setups. I’m glad the planning felt smooth and that Said and Rachid took good care of you before, during, and after the trip. Rachid will be very happy to hear your kind words, keeping everyone comfortable on the road, especially with car sickness, is very important to us.

We’re truly sorry about the issues with the triple rooms. You are right that we confirmed this in advance, and unfortunately the hotels did not deliver what they promised. We did our best on the ground to fix the situation. Your feedback helps us be even more careful with hotel partners going forward.

We’re also sorry that the henna experience did not meet your expectations and that the plan for the camel and ATV activities was not clearly explained in advance. We understand how this caused confusion, especially with clothing, and we will work on improving communication so this is clearer for future guests.

Thank you again for your trust and for choosing kimkim. We’re very happy you had a great time overall, and we’d love to help you plan another trip in the future. Warm wishes to you and your family!

Best Wishes,
Ali

Wow - Guatemala has so much to offer
Guatemala | Dec 25 - Jan 3, 2026

Christian
Christian U.
Chicago, IL | Reviewed on Jan 11, 2026
Wow - Guatemala has so much more to offer than I realized at first. Chris helped me plan an 8 day trip for a family of 8. He took care of all the details and had everything very well organized and coordinated. He also helped me make the trip much more efficient and enjoyable. Do not hesitate to use Chris. We spent 2 days in Antigua. Highlights were hiking to the cross overlooking Antigua, shopping, cheap massages, amazing starbucks, good food, and watching the Antigua soccer team win... Read more

Wow - Guatemala has so much more to offer than I realized at first. Chris helped me plan an 8 day trip for a family of 8. He took care of all the details and had everything very well organized and coordinated. He also helped me make the trip much more efficient and enjoyable. Do not hesitate to use Chris.

We spent 2 days in Antigua. Highlights were hiking to the cross overlooking Antigua, shopping, cheap massages, amazing starbucks, good food, and watching the Antigua soccer team win the Guatamala league in the town square with the rest of the town!

The volcano hike was NO JOKE! We are all in good shape - marathon runners and soccer players....still, this was tough. My teens and young adults did great, but they were pretty beat up too. The hike is relentless uphill. My recommendation is DO IT....go at your own pace, the views and Fuego is worth it. The pay off was watching Fuego erupt dozens of times....a few times with massive explosions like a sonic boom. You'll be tempted not to hike the extra hour to the very top at 4AM. DO IT....so worth it.

Lake Atitlan is a crazy mixture of culture, tourism, and relaxation. We stayed 5 days in 2 different cities. Both times we were in houses fit for Swiss Family Robinson....right on the water. We loved swimming, cliff jumping, relaxing in the sun, eating on the deck with chef prepared meals, and just relaxing. We are very glad we stayed a bit off the beaten path in homes outside the towns. Only way to access were from boat...which meant we had our own little paradise. We also toured 5 different town via boat while there....which was great to pick up culture and meet locals.

One last highlight - we spent half a day at the Eagles Nest retreat. We had amazing guides teach us yoga, hanging silk yoga, sauna/cold plunge experience, and walking through visualization and goal setting - since we were there on New Years Day! Perfect!

Hotel Review
Acatenango Campsite
Guatemala

5 Stars for location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Boat Tour of Lake Atitlán Villages
Boat Tour of Lake Atitlán Villages
Guatemala
Hike Acatenango Volcano & Camp Overnight
Hike Acatenango Volcano & Camp Overnight
Guatemala

Unbelievable views.

Quality of Experience
Food
Guides, Drivers and Staff
Vinny!
Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Replied on Jan 12, 2026

Thank you for taking the time to leave us your review Christian! I'm glad you and the family were able to get to know Guatemala with our local team and especially experience the Antigua futbol team. Be sure to spread the word to your friends and family, the more people know about our area the better. Thank you again for your business!

This trip was curated specifically for me and...
Spain | Dec 26 - Jan 3, 2026

Poonam
Poonam S.
Newark, NJ | Reviewed on Jan 11, 2026
This trip was curated specifically for me and my children. Julia was great to incorporate all of the different experiences and activities that we particularly enjoy. On two occasions I needed to contact the Kimkim 24/7 Support line which helped me expeditiously. I would greatly recommend working with Kimkim for any trip you plan to take. It went seamlessly. Read more

This trip was curated specifically for me and my children. Julia was great to incorporate all of the different experiences and activities that we particularly enjoy. On two occasions I needed to contact the Kimkim 24/7 Support line which helped me expeditiously. I would greatly recommend working with Kimkim for any trip you plan to take. It went seamlessly.

Hotel Review
Casa de Las Artes by Meliá Collection
Madrid

Beautiful room, beautiful adjoining room, excellent service. Excellent breakfast! Great location.!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Julia Reed
Julia
Julia Reed
Local specialist in kimkim HQ | Replied on Jan 11, 2026

Hi Poonam,

Thank you so much for your kind words! It was truly a pleasure planning this trip for you and your children, and I’m so glad it was a great experience from start to finish. I’m happy our support team could help along the way. We appreciate you choosing Kimkim to plan your journey, and we’d love to help with your next adventure as well! 🌎

Have a great rest of your weekend!
Julia & Team

13 day trip around Egypt
Egypt | Dec 25 - Jan 6, 2026

T
Talia S.
Los Angeles, CA | Reviewed on Jan 11, 2026
We just returned from our magical 13 day trip to Egypt. Aya planned us an amazing trip and knew all of the best things to do and see. She was super responsive and was open to any input we had for this trip. We typically don’t love a trip either a tour guide, but for Egypt it is necessary. Aya found the best tour guides in all the various spots in Egypt. We loved our tour guide Anna and would recommend her to anyone who travels to Cairo. Overall great experience!! Read more

We just returned from our magical 13 day trip to Egypt. Aya planned us an amazing trip and knew all of the best things to do and see. She was super responsive and was open to any input we had for this trip. We typically don’t love a trip either a tour guide, but for Egypt it is necessary. Aya found the best tour guides in all the various spots in Egypt. We loved our tour guide Anna and would recommend her to anyone who travels to Cairo. Overall great experience!!

Hotel Reviews
Meraki Sharm Resort (Adults only)
Sharm El Sheikh

This hotel is special food was amazing staff was amazing pool and beach were amazing everything was perfect

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fairmont Nile city
cairo

Amazing hotel the food was amazing we loved it

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Aya Yasser
Aya
Aya Yasser
Local specialist in Egypt | Replied on Jan 19, 2026

Thank you for your lovely review and for choosing Sun Pyramids Tours. We’re delighted to hear you had a magical trip and We’re also happy to know you enjoyed your guides—especially Anna in Cairo and your accommodation.

We hope to welcome you back to Egypt again soon.

Warm regards,
Aya

Our trip to Norway was an unexpected and unpl...
Norway | Dec 26 - Jan 2, 2026

GP
GP T.
Houston, TX | Reviewed on Jan 11, 2026
Our trip to Norway was an unexpected and unplanned Christmas revelation - it was merely an extension of another planned trip to Rome. After extensive consulting with our expert who spared no detail in planning our itinerary, Ms. Katie, I realized, we were up for an adventure of a lifetime. She recommended beautiful quaint Tromsø and two sites in Senja (Hamn-Senja and Norwegian Wild) to explore. Not even an unseasonable snowstorm dampened our trip. The polar nights added to the beauty and much... Read more

Our trip to Norway was an unexpected and unplanned Christmas revelation - it was merely an extension of another planned trip to Rome. After extensive consulting with our expert who spared no detail in planning our itinerary, Ms. Katie, I realized, we were up for an adventure of a lifetime. She recommended beautiful quaint Tromsø and two sites in Senja (Hamn-Senja and Norwegian Wild) to explore. Not even an unseasonable snowstorm dampened our trip. The polar nights added to the beauty and much needed quietude and stillness to appreciate the raw grandeur of Senja Islands and arctic north. The transportation and accommodations she chose were top notch and comfortable (Hygge is not a buzzword. It is a lifestyle, my friends!). Our cabins in Hamn and Norwegian Wild allowed for expansive views of the natural beauty in the northern Norway and Ånderdalen National Park. The fresh and healthy food were prepared with love (“just like my grandmother served me in childhood”, said our host and proprietor of Norwegian Wild, Hege). We drank the best water from the tap and ate fresh powdery snow! Our winter adventures were capped by the warmth and welcoming Norwegians: our driver from Tromsø, Finn-Åge who we ran into while waiting for Stig to pick us up in Finnsnes, the chefs and bartender and activity coordinator in Hamn-Senja, Franco and Roberto at Norwegian Wild talked to us with excitement about our stay. The piece de resistance: we saw the aurora borealis when the winter clouds parted, while hot tubbing next to our cabin (named Silda)! Silda means herring - our trip was a rarity, much like a red herring!

Hotel Reviews
Radisson Blu Airport Hotel, Oslo Gardemoen
Gardemoen
Authenticity & Character
Location
An easy crosswalk away from the Oslo airport.
Staff
Cleanliness & Comfort
Clarion Hotel the Edge
Tromsø

The best views of New Year’s Eve fireworks and the Arctic Cathedral. The hotel was designed to look like a ship. We could see the cruise ships enter the harbor!

Authenticity & Character
Location
Great view of the harbor and right across street from bus pick up point.
Staff
Cleanliness & Comfort
Quality Hotel Grand Tromso
Tromsø

Ample room for overnight stay as we wait for our trip to Hamn.

Authenticity & Character
Location
Right in middle of town!
Staff
Cleanliness & Comfort
Norwegian Wild
Vangsvik

Our cabin was new and designed to maximize our views of the island and beach and dark skies. It was perfect vantage point to see the elusive aurora borealis.

Authenticity & Character
Location
This hidden gem is across the Ånderdalen National Park.
Staff
Hege, Franco, Roberto ran a tight ship. Order the fish soup! They have their own recipe of this classic.
Cleanliness & Comfort
Hege put bedroom booties and rubber clogs for hot tubbing. That attention to detail means you are in good hands!
Hamn i Senja
Skaland

Well appointed cabins with floor to ceiling windows facing the fjords allows priceless views. The lobby and dining hall are designed to feel homey and welcoming. The facilities are clean and well maintained.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Katie Acheson-Gray
Katie
Katie Acheson-Gray
Local specialist in Sørreisa | Replied on Jan 12, 2026

Hello Grace,

Thank you very much for taking the time to write such a kind and detailed review! I am so happy that you had a great trip here in Norway, and that your overall experience was a positive one. So nice to see all your photos, and how wonderful you got to see the aurora as well!

I know the weather was quite challenging whilst you were here, so thank you for being such a good sport and still appreciating the arctic nature regardless!

It was a pleasure putting this special trip together for you, and I hope we can welcome you and your family back another time 😊

All the best,
Katie

Ten day tour of Taiwan
Taiwan | Dec 14 - Dec 23, 2025

M
Michael D.
Denver, CO | Reviewed on Jan 11, 2026

Shirley did a great job in planning the trip for my wife and myself. We are both in our mid 70's and this was our first guided trip and would definitely do it again if we return to Taiwan. Logan, our driver/guide was also amazing. I ask a lot of questions and he was always able to come up with a correct answer. I particularly liked the restaurants and dishes he suggested as we traveled through the different regions of Taiwan. When we requested some changes in our original itinerary, Shirley and Logan worked closely together to make it happen.

Local specialist: Shirley Fang
Shirley
Shirley Fang
Local specialist in Taipei | Replied on Jan 12, 2026
Hi Michael,
I am so happy to hear that your first guided trip was a positive and memorable experience. Logan did enjoy traveling with you as well. He mentioned both of you were super nice to him! I am especially glad you enjoyed the restaurants and local dishes he recommended throughout the different regions of Taiwan.
Being able to adjust the itinerary to better suit your wishes is always a priority for us, your encouragement is truly appreciated and serves as great motivation for our...
Read more

Hi Michael,
I am so happy to hear that your first guided trip was a positive and memorable experience. Logan did enjoy traveling with you as well. He mentioned both of you were super nice to him! I am especially glad you enjoyed the restaurants and local dishes he recommended throughout the different regions of Taiwan.
Being able to adjust the itinerary to better suit your wishes is always a priority for us, your encouragement is truly appreciated and serves as great motivation for our team.
Should you return to Taiwan in the future, please do let us know. I’d love to see you again! Wish you and your wife a healthy and happy new year!
Warm regards,
Shirley

Columbus Travel planned the perfect vacation!
Guatemala | Jan 3 - Jan 10, 2026

Carina
Carina E.
Olympia, WA | Reviewed on Jan 11, 2026
Columbus Travel out of Antigua was no less than amazing. Every single detail was taken care of, every question was answered immediately. They helped us plan the perfect vacation for our family. It was a perfect combination of adventure and relaxation. I can’t recommend Sofia and team more! They are simply the very best. Read more

Columbus Travel out of Antigua was no less than amazing. Every single detail was taken care of, every question was answered immediately. They helped us plan the perfect vacation for our family. It was a perfect combination of adventure and relaxation. I can’t recommend Sofia and team more! They are simply the very best.

Hotel Reviews
Hotel Camino Real Antigua
Antigua Guatemala

Best hotel! Beautiful and whoever designed the outdoor spaces are a true artist. Every nook and cranny had fountains and flowers. Food was great too and staff very friendly.

Authenticity & Character
Original and beautiful details everywhere.
Location
Right in the middle of town!
Staff
Friendly
Cleanliness & Comfort
Everything was top notch
Acatenango Camping Wood Cabins

Perfect location, wonderful guides. Beds were not clean but otherwise all was good.

Authenticity & Character
Small cabin with 12 beds
Location
Perfect view of Fuego
Staff
Very nice, helpful and knowledgeable
Cleanliness & Comfort
Clean sheets
Local specialist: Sofía Barrios

An unforgettable honeymoon in Japan
Japan | Dec 24 - Jan 4, 2026

Kayla
Kayla R.
Honolulu, HI | Reviewed on Jan 11, 2026
My Husband and I had a fantastic honeymoon in Japan, all thanks to our trip planner/agent Eleanor, our Tokyo guide Yoshi, our Osaka foodie tour guide Jimmy and Moika, and lastly our Kyoto guide Maasake. We especially enjoyed a Temple in Kyoto where we descended into a pitch black, dark area to make a wish on a stone, and come out the other side "rebirthed". It was such a different experience and we felt immersed in Japan's spiritual culture. The food was incredible. The foodie tour showed us... Read more

My Husband and I had a fantastic honeymoon in Japan, all thanks to our trip planner/agent Eleanor, our Tokyo guide Yoshi, our Osaka foodie tour guide Jimmy and Moika, and lastly our Kyoto guide Maasake. We especially enjoyed a Temple in Kyoto where we descended into a pitch black, dark area to make a wish on a stone, and come out the other side "rebirthed". It was such a different experience and we felt immersed in Japan's spiritual culture. The food was incredible. The foodie tour showed us unique foods that we had not had before and wouldn't have though about trying otherwise. They were great company too; it felt like going out on the town with a couple of local friends. Tokyo was our first destination and Yoshi was fantastic about teaching us how to use the public transport system and appropriate ways to enter Shrines. He answered all of our questions that mightve come off as "silly" or "ignorant" without judgement. This was our first trip ever to another country and it couldn't have gone better. Eleanor answered every single question cam and I came across, even during the trip. She always got back to me no matter what, and gave some good advice to avoid struggling a lot through some of the busiest areas of Japan. Thank you everyone and Kimkim for an unforgettable honeymoon.

Local specialist: Eleanor Chen
Eleanor
Eleanor Chen
Local specialist in Japan and China | Replied on Jan 13, 2026

Hi Kayla,

Thank you so much for your authentic feedback and positive review!!! Seeing all the photos you sent of your happy moments and sweet memories really made me smile😊. It was such a joy helping plan your trip, and I truly appreciate the trust you and Cam gave me along the way :). I will be more than happy to help you plan your next adventure whenever that time comes!

Wishing you & Cam a lifetime of love and happiness together!

Best,
Eleanor

Viva Mexico!
Mexico | Dec 18 - Jan 3, 2026

A
Aasheesh U.
Atlanta, GA | Reviewed on Jan 10, 2026
Our overall trip from Mexico City to Cancun (over 17 days) was amazing! Phenomenal lessons about a variety of cultures and civilizations that permeated Mexico over the centuries - Mayans, Zapotecs and Aztecs. Really enjoyed Mexico City for its culture, food, people and vastness; loved the small town feel of Oaxaca (Mezcal tasting barrel-trolley tour is a must!); the beauty of Merida and the Yucatan peninsula and finally the beaches of Tulum. Visits to the Celestun biosphere and Sian Ka'an... Read more

Our overall trip from Mexico City to Cancun (over 17 days) was amazing! Phenomenal lessons about a variety of cultures and civilizations that permeated Mexico over the centuries - Mayans, Zapotecs and Aztecs. Really enjoyed Mexico City for its culture, food, people and vastness; loved the small town feel of Oaxaca (Mezcal tasting barrel-trolley tour is a must!); the beauty of Merida and the Yucatan peninsula and finally the beaches of Tulum. Visits to the Celestun biosphere and Sian Ka'an reserve are a must-do.

While the planning of the tour seemed perfect, we had several executional issues. I must add that while all the issues were remediated as and when they arose, it seemed like we had to confirm and manage communications around expectations almost daily . There were a few individuals involved on the ad hoc Whatsapp group created for the trip but several members jumping in from time to time added to the confusion. It started with the wrong vehicle sent to Mexico city (starting point) for pickup - a sedan vs. an SUV that we had booked. We did get an SUV the next day but only after we raised a hue and cry the first day - this was not proactively addressed. Then there were the guide related issues. At El Tule, we had no guide when we reached the destination and we had to manage with our local driver acting as a guide with very little to no knowledge of English. At Mitla, they had to scurry and arrange for a guide last minute after we arrived at our destination. MExplorer (our travel agency through Kimkim) did process a refund for this day but it just seemed like, almost daily, we needed to confirm logistics for the day, which should not have been the case, since everything should have been pre-planned. None of the drivers could even have a simple conversation in English (Google Translate came to the rescue). Additionally, most of the guides had very basic English speaking skills which detracted from the overall experience. Our best guide was in Monte Alban - fluent in English and extremely well informed about the history, geography and culture of this site. Our best driver was Marco during our travels from Merida through Tulum! Finally the hotels seemed ok overall but not up to the levels we expected for a lower-end luxury package. e.g. the toilet in Mexico City's hotel was so small, one could barely squeeze in, although its location was great! This hotel choice needs to be reconsidered. Hotel Boutique Olbil Valladolid in Valladolid was the most luxurious of them all! Had a great time there - felt like all other hotels should have been of the same caliber!

All in all, I think we made the most of our trip, really enjoyed the various experiences of food, culture and nature while traversing the country. I would highly encourage Kimkim and MExplorer to closely consider this feedback for future visitors!

Local specialist: Charlotte Melun

We had a wonderful time in Australia, and I a...
Australia | Dec 28 - Jan 7, 2026

HEATHER
HEATHER P.
Chicago, IL | Reviewed on Jan 10, 2026
We had a wonderful time in Australia, and I am so grateful for all the help and advice I received from our Kimkim advisors, most notably Siena! Everyone at Kimkim was helpful from start to finish. They were responsive to my numerable messages and queries, and I greatly appreciated that. The hotels chosen for us were perfect, just what we wanted, and the same goes for the small tours that we had in Sydney, Uluru, and Melbourne. We did not want to be on a big coach, and all the tours were just... Read more

We had a wonderful time in Australia, and I am so grateful for all the help and advice I received from our Kimkim advisors, most notably Siena! Everyone at Kimkim was helpful from start to finish. They were responsive to my numerable messages and queries, and I greatly appreciated that. The hotels chosen for us were perfect, just what we wanted, and the same goes for the small tours that we had in Sydney, Uluru, and Melbourne. We did not want to be on a big coach, and all the tours were just what we asked for! I have never used a travel service before, and Kimkim made all the difference for me. I will definitely be using them again.

Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Jan 23, 2026

Thank you, Heather! It was our pleasure supporting you and your family on this incredible NYE adventure! I hope you assist you with future trips! 🇦🇺✨

We cant thank you enough what a trip we had!!...
Patagonia | Dec 20 - Jan 4, 2026

M
millie s.
Kenya | Reviewed on Jan 10, 2026
We cant thank you enough what a trip we had!! It was absolutely fabulous and it all went very smoothly thanks to you and your great amazing team at Dittomar
We had a wonderful walk with Andreas in Torres Del Paine which was out of the world and absolutely the right choice as you'd described.
The real star of the show was Baguales and we can never thank you enough for that. Tomas and Jessica his wife were just the perfect hosts and we feel in love with the mountains, the horses and the...
Read more

We cant thank you enough what a trip we had!! It was absolutely fabulous and it all went very smoothly thanks to you and your great amazing team at Dittomar
We had a wonderful walk with Andreas in Torres Del Paine which was out of the world and absolutely the right choice as you'd described.
The real star of the show was Baguales and we can never thank you enough for that. Tomas and Jessica his wife were just the perfect hosts and we feel in love with the mountains, the horses and the dogs, it was truly special. .
The Merino Glacier trip was incredible and a real highlight, definitely not to be missed.
Then to Tres Dos Rios which was fabulous and everything we had hoped it would be. Boys loved the fishing and I loved riding with Lucas and a bit of fishing on the side!
We will most certainly be back in a few years time so I will also be in touch in a year or so to organise another trip!

Hotel Reviews
Hosteria Pehoe

Location, location, location! Wonderful views of the mountains, very central within. the park

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Baguales Glamping
Torres del Paine

What a place, Charlie our 11 year old sobbed and sobbed when we left! Tomas and Jessica his wife were just the perfect hosts and we feel in love with the mountains, the horses and the dogs, it was truly special. I have actually been trying to get hold of Tomas as we wanted to add to his tip as had so few dollars on us by then already.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Erin Wiley
Erin
Erin Wiley
Local specialist in Puerto Natales & Pucon, Chile | Replied on Jan 14, 2026
Millie, I don't even know where to begin, but this trip that we planned together had a special place in my heart, and it makes me so unbelievably happy to hear that it met, and in some places exceeded, your expectations. The Estancia Baguales program isn't for everyone, and I knew that it was the right place for you all, so thank you for trusting me there. You aren't the first group to have someone leave in tears, which I guess is now my way of evaluating if we made the right match ♥️.... Read more

Millie, I don't even know where to begin, but this trip that we planned together had a special place in my heart, and it makes me so unbelievably happy to hear that it met, and in some places exceeded, your expectations. The Estancia Baguales program isn't for everyone, and I knew that it was the right place for you all, so thank you for trusting me there. You aren't the first group to have someone leave in tears, which I guess is now my way of evaluating if we made the right match ♥️.

Thank you for all of your trust, and the time that you spent in planning this spectacular trip. We hope that you all will be back someday and wishing you the best until then.

Nadia was extremely responsive to our persona...
South Africa | Dec 29 - Jan 9, 2026

E
Eric W.
Santa Rosa, CA | Reviewed on Jan 10, 2026
Nadia was extremely responsive to our personal interests. She checked in with us every day during our visit and helped us figure out some logistical problems we encountered. I cannot recommend her strongly enough. She is also very warm and friendly. Read more

Nadia was extremely responsive to our personal interests. She checked in with us every day during our visit and helped us figure out some logistical problems we encountered. I cannot recommend her strongly enough. She is also very warm and friendly.

Hotel Reviews
Brenton Haven Beachfront Resort
Knysna

Located on a secluded very beautiful beach.

Staff
Cleanliness & Comfort
aha Harbour Bridge Hotel & Suites
Cape Town

Convenient for visiting Cape Town but in a quiet location.

Location
Staff
Cleanliness & Comfort
Amakhala Safari Lodge
Amakhala Game Reserve, N2 Paterson

This lodge is a bit pricey but well worth it. Beautiful site. Very friendly and helpful staff. Great food. The best part is the safari guides.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
aha Gateway Hotel
Umhlanga, KwaZulu Natal
Location
Convenient to the Durban airport but in a very busy shopping mall.
Staff
Cleanliness & Comfort
Activity Review
Amakhala Game Reserve Activities
Amakhala Game Reserve Activities
South Africa

Pricey but well managed review . Your visit help game conservation.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Nadia Albertus
Nadia
Nadia Albertus
Local specialist in Cape Town | Replied on Jan 11, 2026

Hi Eric,

Thank you very much for your thoughtful feedback — I truly appreciate it. I’m delighted to hear that the trip aligned with your interests and that the on-ground support helped ensure everything ran smoothly. It was a pleasure assisting with you and Sara, and I’m grateful for the trust you both placed in me throughout the planning process.

If ever you and Sara find yourselves gravitating towards South Africa again, I would be more than happy to help. Thank you again for the kind review and for choosing to travel with us.

Best regards,
Nadia

Absolutely Outstanding Trip Planning & Support – Kimkim Nailed It
Chile | Dec 29 - Jan 4, 2026

Allen
Allen S.
Omaha, NE | Reviewed on Jan 10, 2026
We used Kimkim to help plan a one-week adventure in Chile, and honestly, it was one of the best travel decisions we’ve ever made. From the very beginning, the process felt easy and collaborative. We went back and forth with them on what we thought we wanted to do, and they did all the heavy lifting — researching, suggesting better options, and refining the plan until it was exactly what we were excited about. They weren’t just plugging in generic activities — they were actively improving... Read more

We used Kimkim to help plan a one-week adventure in Chile, and honestly, it was one of the best travel decisions we’ve ever made.

From the very beginning, the process felt easy and collaborative. We went back and forth with them on what we thought we wanted to do, and they did all the heavy lifting — researching, suggesting better options, and refining the plan until it was exactly what we were excited about. They weren’t just plugging in generic activities — they were actively improving our ideas.

Once the trip started, the experience got even better.

Riwal and Alex were incredible. They were always available on WhatsApp and responded quickly any time we had a question, needed help, or wanted suggestions — even for things like restaurant recommendations. At one point we accidentally left our phone at a hotel, and they jumped right in and coordinated everything to help get it back to us. That kind of support takes the stress out of travel in the best possible way.

It felt less like dealing with a travel agency and more like having extremely competent friends on the ground in Chile who actually had our backs.

If you want a trip that feels thoughtfully planned, flexible, and fully supported while you’re traveling — Kimkim is absolutely worth it. We would use them again without hesitation.

Highly recommended.

Hotel Reviews
Hotel Cabaña Del Lago Puerto Varas
Puerto Varas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Borde Luz
Pucon

A bit dated but well managed and cute

Authenticity & Character
Location
In between cities
Staff
Cleanliness & Comfort
Bed needs replaced
Activity Reviews
Mountain Bike Osorno Volcano, Paso Desolacion Trail
Mountain Bike Osorno Volcano, Paso Desolacion Trail
Puerto Varas
Quality of Experience
Guides, Drivers and Staff
Transport
Rafting on the Petrohue River
Rafting on the Petrohue River
Puerto Varas
Quality of Experience
Guides, Drivers and Staff
Transport
Villarica Volcano Ascension
Villarica Volcano Ascension
Pucón

Hardest thing I’ve ever done. Be in shape and bring lots of nutrition and water. It was great. Guides were helpful and made it fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Riwal Le Derff
Riwal
Riwal Le Derff
Local specialist in Santiago & Quito | Replied on Jan 12, 2026

Hi Allen & Wendy,
Thank you so much for your wonderful review!!!!
Very appreciated from all our team.
We loved seeing you enjoying all the activities and each moment in the Lake District despite your misadventure before the trip.
You are very nice travelers :D

Thank you so much!
Kind regards,
Riwal,

Iceland Dream
Iceland | Dec 28 - Jan 3, 2026

Jamie
Jamie J.
Ashburn, VA | Reviewed on Jan 10, 2026
Iceland was a trip of a life time! Noga was so easy to work with and thought of everything. Every where we went we would say “I’m so glad we had KimKim’s help planning”. They think of every detail. We had a small issue on our trip and the whole team was on it to fix it. I will never go on a trip without the KimKim team. Thank you Noga, Nick and Maria! Read more

Iceland was a trip of a life time! Noga was so easy to work with and thought of everything. Every where we went we would say “I’m so glad we had KimKim’s help planning”. They think of every detail. We had a small issue on our trip and the whole team was on it to fix it. I will never go on a trip without the KimKim team. Thank you Noga, Nick and Maria!

Hotel Review
Torfhús Retreat
Bláskógabyggd

If you get the amazing opportunity to stay here, do it! We were a party of 8 and everyone in our party loved our stay here! We were able to do the chef’s tasting menu and I will dream about our meals. We LOVED all the amazing people that worked there. Our waiter Liviu made an amazing dinner even more special! The views were spectacular! We saw the Northern Lights! We stayed many places during our trip to Iceland and the Torfhús Retreat was our favorite!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Noga Heyman
Noga
Noga Heyman
Local specialist in Kimkim HQ | Replied on Jan 12, 2026

Thank you for your review, Jamie! It was such a pleasure to work with your family and I'm so glad you had an amazing adventure! I'm glad you were able to enjoy the natural wonders, local cuisine, and even see the northern lights - your photos are so beautiful. Thanks for trusting us with this special trip, and I look forward to working together again in the future!

We were extremely happy with Realistic Asia and We loved Vietnam
Vietnam | Dec 20 - Jan 8, 2026

Rima
Rima S.
Los Angeles, CA | Reviewed on Jan 10, 2026
We were extremely happy with Realistic Asia/ Kim Kim company. Hien, our trip coordinator, was super organized and very attentive to details. She helped us plan the 3 weeks trip to tour North, Central and South Vietnam. She accommodated the changes we wanted and always responded back to us within few hours. She kept checking on us when we were in each city and made sure that we were ok and confirmed our transfers and rides. She even came to meet us at the hotel.
All tours and...
Read more

We were extremely happy with Realistic Asia/ Kim Kim company. Hien, our trip coordinator, was super organized and very attentive to details. She helped us plan the 3 weeks trip to tour North, Central and South Vietnam. She accommodated the changes we wanted and always responded back to us within few hours. She kept checking on us when we were in each city and made sure that we were ok and confirmed our transfers and rides. She even came to meet us at the hotel.
All tours and tour guides were amazing.
KC Cuong picked us up as we arrived in Hanoi . He was an amazing tour guide. We enjoyed his company tremendously. He is very knowledgeable and easy to work with. He even took our cloth to the laundromat and exchanged money from the bank so we didn't have to bother. When it was time to transfer to a different city , he walked with us the airline counter and helped us check in our luggage . I can't say enough about him.
Charlie picked us up in Hue. Spent time with us then drove us to Hoi An. He is also very super friendly and knowledgeable. He was a chef before so he was so helpful in guiding us to local yummy restaurants and advised us where to go. We enjoyed our tours with him and kept texting him for food advice even after he left us. We highly recommend him as well.

We came back home and kept talking how Hien made our trip so easy; how much we enjoyed KC and Charlie ; how yummy the food is and how much we Loved Vietnam. Everything was so wonderful. I will definitely use Kim Kim company again and again.
Thank you Hien and Happy New Year 2026

Hotel Reviews
Lyra Grandeur Cruise

Beautiful clean boat. The cruise goes up and back on the same path so you really do not stop in different cities. Nice and relaxing . Very stable . I was happy I didn't get motion sickness

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nham Village Resort

Beautiful quiet resort. We got a bike a biked around. Beautiful and serene We were there Xmas eve. The staff put a nice show and dinner. We had music and games afterwards. It was really nice.

Authenticity & Character
Location
Staff
Everyone was super friendly
Cleanliness & Comfort
La Siesta Hoi An Resort & Spa
Hoi An

Great hotel and great location. Away from the noise yet you can walk to the center of the city

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silk Path Grand Hue

Very beautiful and clean large rooms. Easy to get out and walk by the river. Enjoyed our stay

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dusit Princess Moonrise Beach Resort

Very Beautiful Hotel with a sandy beach. Water was warm and clean

Authenticity & Character
Location
Easy to walk to the city that made it nice to get out and visit.
Staff
Cleanliness & Comfort
Hotel Grand Saigon
Ho Chi Minh City

Beautiful hotel with very spacious rooms . Walking distance to many stores and places and very friendly staff.

Authenticity & Character
It ia a beautiful historic hotel.
Location
We can walk to many places.
Staff
Cleanliness & Comfort
Activity Reviews
A Wonderful Day Experience At Van Lang Fishing Village ( with biking )
A Wonderful Day Experience At Van Lang Fishing Village ( with biking )
Vietnam

I was skeptical about this tour but it was one of our favorites. We loved all the details

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Imperial City Tour of Hue Half-Day Exploration
Imperial City Tour of Hue Half-Day Exploration
Hue

It was beautiful tour of the city. We loved it. Charlie was amazing

Quality of Experience
Guides, Drivers and Staff
VIP Fast Track Service
VIP Fast Track Service
Vietnam

Transport was easy and friendly

Quality of Experience
Guides, Drivers and Staff
Transport
Evening Teh Dar Show  with Fine Dining
Evening Teh Dar Show with Fine Dining
Hoi An

The show was extraordinary. The dinner was ok. I would have had dinner on our own after the show

Quality of Experience
Food
Guides, Drivers and Staff
The guide wasn't really interested in us. He was just there
Transport
Lan Ha Bay - Frog Lagoon - Onboarding Lyra Grandeur Cruise (D1)
Lan Ha Bay - Frog Lagoon - Onboarding Lyra Grandeur Cruise (D1)
Vietnam

Nice experience. I think one day cruise instead of 2 would be my preference

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Jeep Tour Saigon by Night: Foodie & City tour ( Updated )
Private Jeep Tour Saigon by Night: Foodie & City tour ( Updated )
Ho Chi Minh City

It was a lovely evening tour. We enjoyed the ride and the food on the way

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - Tho Ha - Galaxy Grotto (S)
Hanoi - Tho Ha - Galaxy Grotto (S)
Ninh Binh

It was a fun experience. We loved the Grotto

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Gala Dinner On 24 December
Gala Dinner On 24 December
Ninh Binh

Nice xmas eve dinner and show at the hotel. Music and gamed afterwards

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi Exploration   & Vietnamese Coffee Tasting
Hanoi Exploration & Vietnamese Coffee Tasting
Hanoi

It was a beautiful experience and were happy that the train was running. We love the salted coffee

Quality of Experience
Guides, Drivers and Staff
Transport
Hanoi Street food walking tour (S)
Hanoi Street food walking tour (S)
Hanoi

Food was so delicious. However, we had it after our Vaspa tour where we had food as part of that tour. I wish we had more time in between or had it on different days

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ha Noi Countryside Adventure by Vespa
Ha Noi Countryside Adventure by Vespa
Hanoi

It was a beautiful ride. We were 4 of us and we ride behind the driver. The tour duide was very good and took us to different beautiful places. Highly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Jan 14, 2026
Dear Rima, Thank you so much for your heartfelt review! It truly made my day to read about your wonderful experiences across Vietnam. It was my absolute pleasure to help you coordinate your three-week journey. I always want my guests to feel supported and "at home" while traveling, so I am glad my check-ins and our meeting at the hotel added to your peace of mind. I have already shared your kind words with KC Cuong and Charlie. Cuong was touched that you mentioned the "extra miles" he... Read more

Dear Rima,

Thank you so much for your heartfelt review! It truly made my day to read about your wonderful experiences across Vietnam.

It was my absolute pleasure to help you coordinate your three-week journey. I always want my guests to feel supported and "at home" while traveling, so I am glad my check-ins and our meeting at the hotel added to your peace of mind.

I have already shared your kind words with KC Cuong and Charlie. Cuong was touched that you mentioned the "extra miles" he took; he truly enjoys making sure every detail, from laundry to airport check-ins, is stress-free for his guests. Charlie was also delighted to hear that you are still thinking of his "yummy" local food recommendations! He still talks about how much he enjoyed driving you to Hoi An.

Hearing that you returned home with such fond memories of our food, our culture, and our people is the best New Year's gift our team could ask for. Thank you for choosing Realistic Asia and KimKim—we would be honored to welcome you back again and again!

Wishing you and your family a healthy, happy, and prosperous New Year 2026!

All the best,
Hien

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.