Kimkim Trip Reviews

We had the most incredible time in Morocco! Firstly, Maryem, our trip coordinator did a wonderful job tailoring the itinerary to our liking and was quick to respond to any questions we had during our travels. The guides, hotels, excursions, and travel arrangements were fabulous. The highlights of our trip were, our time walking around the blue streets of Chefchaouen, the food tour in Fez, the ruins of Volubilis, and our stay in Agafay. The best part of our trip was Hamid, our amazing travel expert. He was just the best! He was punctual, kind, funny, warm, inviting, a great driver, and embodied all the best aspects of Moroccan hospitality. I cannot recommend him enough. Under the Moroccan Sun will ensure you will have the trip of a lifetime and we are already thinking of our next tailored adventure with them.
Thank you!

Hotel Reviews

Alkamar Camp

Marrakech

By far our favorite stay of the trip. Special shoutout to Mohammed who looked out for us during our stay. The food was incredible, the room was insanely beautiful (private pool and fireplace). Wish we could have stayed here longer!

Authenticity & Character

The best. Live performances and music. Authentic food. Down to the blankets, everything was perfect.

Location

In the desert. Great views and camels walking walking by.

Staff

Mohammed. The best ever!! Went above and beyond, can't say enough good things about him.

Cleanliness & Comfort

Great shower. Very private feeling room.

Hôtel & Ryads Barrière Le Naoura

Marrakech

The best breakfast of the trip! Fresh Msemmen made in front of you!! Room was clean and comfortable.

Authenticity & Character

Location

Central and easy to walk everywhere from the hotel.

Staff

Cleanliness & Comfort

Lina Ryad & Spa

Chefchaouen

Gorgeous!!! Loved our stay here. Room was beautiful, beds large and comfortable, the best shower. Breakfast was amazing, and so were the amenities (pool, rooftop, spa treatments).

Authenticity & Character

Beautiful and charming.

Location

Central location.

Staff

Very kind and helpful.

Cleanliness & Comfort

Very clean and comfortable.

Riad Dar Dar

Rabat

Wouldn't stay here again... It was our first night though so we didn't spend much time here. Staff was nice.

Authenticity & Character

Location

In the Medina.

Staff

One guy who seemed to be running the whole operation, and did very well! Very helpful with our bags, serving breakfast, and with finding the Riyad.

Cleanliness & Comfort

Beds uncomfortable, poor lighting, not the best bathroom. Just don't expect luxury.

Activity Reviews

Walking tour of Marrakech

Marrakesh

Our guide Mohammed was one of the best! He was very knowledgeable and laid back (especially on plants in the Jardin Majorelle). Marrakech is just beautiful. Don't skip the YSL museum, it is a wonderful collection.

Quality of Experience

Food

We recommend. Comptoir Darna.

Guides, Drivers and Staff

Transport

Yay Hamid!

Fes Food Tour

Fes

Feta was our very favorite guide. Major shoutout to him, the king of the Moroccan guides. My daughter has a severe nut allergy, and as you will learn nuts are a prominent feature in Moroccan desserts. He was extremely understanding of this and cautious. He triple checked with vendors every time. We just walked around the Souk and tried all the things that peaked our interest. The best way to really get to know Morocco. You must try the potato croquettes and fresh cheeses!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Yay Hamid!

Fes walking guided tour : No drive

Fes

Mohammed!! Loved this guide! So funny and informative. Again, he seemed to know everyone in town and watching him interact with everyone was a highlight. He helped us get a great price on our bags at the tannery too. We loved Fez, it felt the most authentic out of all the bigger cities we visited.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Yay Hamid!

Transfer to Fes: Volubilis, Moulay Idriss & Meknes

Morocco

Volubilis were the most incredible Roman ruins I've seen so far (and I've seen many). You must go before they put the mosaic floors into the museum they are in the process of building. It was incredible to just see them in the grass among the ruins. Donkeys braying in the distance really add to the vibe.

Quality of Experience

Guides, Drivers and Staff

Transport

Yay Hamid!

Explore the Blue City

Chefchaouen

Chefchaouen is a must see! Just gorgeous everywhere you look. The whole town smells like orange blossoms, and as a result has the best orange juice. The guide seemed to know everyone in town and watching him interact with his friends and loved ones was the highlight of the tour.

Quality of Experience

Guides, Drivers and Staff

Transport

Yay Hamid!

Transfer to Chefchaouen from Rabat via Ouazzane 4 Hours Drive

Morocco

Beautiful drive through the Moroccan countryside. So much to see looking out the window.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Yay Hamid!

Half-Day Private Sightseeing Tour in Rabat

Rabat

One of our favorite guides. His english was great and he was so knowledgable. We learned so much! He even added a stop to see the most beautiful mural as my daughter is an art historian. Rabat overall, is beautiful and clean. Amazing architecture. I just wish we had more time to visit some of the museums.

Quality of Experience

Guides, Drivers and Staff

Transport

Yay Hamid!

Our trip specialist Majid was wonderful, very accommodating, and incredibly responsive. We really enjoyed our 10 day trip though it was very fast paced. Our guide Red was very kind, enthusiastic, and knowledgeable about the areas we were in. I would highly recommend both Majid and Red.

What a great trip! Eleanor was great to work with and help us figure out where we wanted to go and what we wanted to see. The transfers to and from the airports went well. Our Tokyo city highlight walking tour with Ken was very informative and enjoyable. The Kyoto cultural treasures tour with Satomi was also very good. She was flexible as to what we wanted to see and answered so many of our questions. We also enjoyed the Foodie Tour in Osaka. Our hotels in Tokyo, Osaka & Kyoto were all great. Good breakfasts and great locations. The Go taxi app worked well. Getting around by subway was sometimes challenging but good. Japanese people were very helpful when we got totally lost!

We had a most memorable trip thanks to Chhewang and Rikjin. The trip was well organised and left us feeling highly confident that each day would deliver us something exciting with no stress at all.

Nepal is a beautiful, safe country, and the Nepalese people are charming.

Above all, Chhewang and Rikjin are easy-going and great people to spend time with.

Working with Majid to plan our Morocco trip was so effortless and easy. He made sure to accommodate all our interests and preferences, Because of his time and attention to detail, our trip was so smooth and enjoyable. Majid was also always available and responsive. Whenever we wanted to make some modifications to our itinerary, he was readily available to listen to our feedback and make changes as needed.

We also loved our driver Ismail. He was incredibly knowledge and we learned so much from talking with him throughout our trip. Ismail was also so kind and welcoming, we felt right at home in Morocco thanks to him. We will highly recommend him to all our friends and family who plan to visit Morocco in the future.

I was a little hesitant to use Kimkim because I hadn't heard of it and couldn't quite tell even what it was. First, I want to assure anyone reading this that it is a totally legit site/service! I think people from different agencies can sign up on the platform, and they receive the benefit of Kimkim marketing and receive inquiries from the Kimkim site. Meaning, our agent was not "from" Kimkim but rather used their platform. This is not a bad thing! We got a local agent but with a really good communication platform and app.

For the actual trip planning, we first thought we would use Kimkim for our entire trip, but I ended up wanting more direct say over our flights and hotels. So I planned those myself. But even after I did that, Bella asked if she could still help to plan our trip. She was mostly responsive (delays over the weekend and of course due to time zone), and we had our final plans a number of days in advance (maybe a bit late for anxious planners, but I am not so that was fine for us).

As for the actual activities:

Pickups/dropoffs: They were hit or miss. It was a little tough finding people at the airports, and there was some waiting involved. (Find them, wait around, be walked to a door, wait for the van.) In my other trips, a person met us coming out of security and walked us straight to the vehicle. BKK is a much larger airport, but there were even some delays in Phuket (where the transportation service went to the international terminal instead of the domestic terminal, even though we had arrived from Bangkok). The vehicles were also hit or miss -- some nice and new, other older ones and one even with some cobwebs around the curtains. I liked that we generally had the same drivers each day so we could spot them and vice versa. I'd give a 3/5 for transportation.

Longtail Boat Canal Tour: This was fun, a nice way to see different parts of the city. We stopped at a cute market and got to see some sights from the water. Our boat was fine, and we enjoyed that we had a private boat so we could come and go as we liked. 5/5

Midnight Tuk-Tuk Food Tour (Bangkok): We loved this! Ice the guide was amazing - funny and informative. We covered a lot of ground, ate some delicious food, and got to see Bangkok in a different way than we had before. Highly recommend! 5/5

Half-Day Temple Tour: It was very hot this day, and we with our kids wanted to kind of speed it along. Our tour guide did not read the room very well. We kept asking him to go faster or leave certain sites earlier, but he kept on talking. SO much. Even in the van. This made the tour a little frustrating, as we wanted a more abbreviated version given the heat and our personal travel preferences. But we did see some nice sites, so we were glad for that. 3/5

Island hopper boat tour: We have done similar trips where we have a private boat and visit different locations in a number of different countries. We visited the Khai islands because we didn't want to travel too far from Phuket. I'm honestly not sure I would recommend this for travelers. We only got out of the boat at one of the islands. It was pretty but very commercial. The crew led us to their favorite vendors, and we did end up having a nice relaxing time. But I wouldn't call these islands "must see." The snorkeling is terrible, not even worth trying because there is nothing to see at all. I might have seen 1-2 fish. Also, in our prior trips, the boat itself was part of the fun. You could tan on a ledge, hang out on a swimming mat or tubes attached to the boat, dive, from its side. This boat was for "transportation", not fun. Its only purpose was to drive us around, very industrial and no amenities at all on or with the boat. (Life jackets and snorkels/masks.) We were disappointed. We did love the lunch on a floating dock, and the crew was quite good. Funny and engaging. But there was no food and no place to even lay outside on the boat. 3/5.

General: It was easy to work with Kimkim. I did really like their app and the convenience of having everything in one place. Bella communicated well with us and reminded us for things like travel documents. We had local contacts everyplace we went, so we felt well connect and knew whom to contact if we needed anything. I would probably use them again, but I would be more specific about what we wanted, to ensure that the services met our expectations in real life.

Rikzin and Sonam provided excellent service in our brilliant holiday. From the views of Annapurna to the Jungle safari, we were well looked after. Communications were quick and efficient and I would certainly recommend this tour and management team. thanks again for a brilliant holiday.

All of the guides were knowledgeable and articulate about the wonderful biodiversity we were seeing. All of the transport drivers were punctual to the minute according to our itinerary. The entire trip went exactly as planned. Great work by the entire Serendipity/KimKim team.

Hotel Reviews

El Establo Mountain Hotel

Monteverde

Nice view from our room. Good food at the restaurant. The shuttle service to the rooms from the reception was dependable AND NECESSARY because of the steepness of the slope the hotel was built on.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Arenal Springs Resort

La Fortuna

The view of Arenal volcano from our room was like a picture on a postcard.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tortuga Lodge & Gardens

Tortuguero

We loved this hotel. Great staff, excellent food, knowledgeable friendly guides and excursions.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private: Santa Elena Cloud Forest Reserve Guided Hike

Monteverde

Great personalized guide for just our private group. Forest Alive. Very informative and in depth walk through the cloud forest.

Quality of Experience

Guides, Drivers and Staff

Super knowledgeable guide.

Transport

All Day Adventure at Selvatura, including Zipline, Hanging Bridges, and Fauna Exhibitions

Costa Rica

Selvatura was very well organized and well worth the day we spent there.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Coffee & Chocolate Tour

Costa Rica

Great tour. Very worthwhile with lots of details and hands on experiences throughout the tour. Fascinating to see the processes of coffee, sugar cane, and chocolate cultivation.

Quality of Experience

Guides, Drivers and Staff

Transport

Safari Float on the Peñas Blancas River

Arenal/La Fortuna

Friendly knowledgeable guide who really took time to show us the plants and animals along the river.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Guided Hike in Arenal Volcano Park 1968

Arenal/La Fortuna

Guides, Drivers and Staff

Look

Transport

Guided Boat Excursion Through the Tortuguero Canals

Tortuguero

Great boat trip with lots of animal and plant sightings. Great guide — he really took time to point out details of the environment.

Guides, Drivers and Staff

Jesse was great to work with. We had a great time and wverything went smoothly.

Michelle did a fantastic job organizing our trip!
We had a family of 8 at the start in Auckland. All of our transportation, accommodations, and tours were arranged for us.
As we traveled south some of the family had to go back home, but the fun kept on coming!
In Rotorua we went to the Maori cultural center, Hobbiton, kayaking, and a visit to hot springs and spa.
Napier was another fantastic place as well as Windy Wellington.
The arrangements were made for one of the couples to leave from Wellington while the rest of us crossed to the southern island and then by train to Christchurch.
Michelle made all these arrangements for an easy transfer to our destinations.
Our accommodations were beautiful and in easy walking distance into the city center.
We did food walking tours and the International Antarctic center in Christchurch.
From there we went down to 4 of us.
This is where Michelle had arranged for us to rent and drive a car south to Lake Tekapo. We went on a small plane over the southern Alps and Mt. Cook. We stayed at an absolutely beautiful home overlooking the lake.
We then drove to Queenstown and stayed a couple of blocks from the city center.
We went to a sheep farm on the lake and learned a lot about the farm and its residents (sheep).
From Queenstown 2 of us took a shuttle, boat,shuttle, and finally another boat to Doubtful sound. Absolutely stunning!
We stayed overnight on the boat and were treated to delicious food and great accommodations.
It was a full days travel back to Queenstown but we have some great memories. Our captain Sean and Chef Juanita did a great job of filling our bellies.
We left Queenstown the next day and stayed one more night in Auckland. Michelle arranged our transportation to and from our airport needs. The hotel was so perfect for ending our New Zealand adventure.
Thank you for a great trip!
Laura Hirth

Hotel Reviews

M Social

Auckland

Perfect location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Doubtful Sound Overnight Cruise - Southern Secret

Authenticity & Character

Location

Staff

Captain Sean and Chef Juanita did a great job!

Cleanliness & Comfort

Lake Tekapo Holiday Homes - various properties

Lake Tekapo

This was a home overlooking the lake.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Orari & Orari Apartments

Christchurch

Beautiful and amazing.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Adina CityLife Wellington

Wellington

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Very dated

Activity Reviews

Manapouri to Queenstown

New Zealand

Quality of Experience

Guides, Drivers and Staff

Transport

Doubtful Sound Overnight Cruise - small group onboard Southern Secret (Fiordland Cruises) Self-drive to Manapouri

New Zealand

Great trip!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Historic Steamship Cruise to Walter Peak Farm + Lunch BBQ

Queenstown (NZ)

Quality of Experience

Food

The service and food were very good.

Guides, Drivers and Staff

Transport

Jet Boat the Shotover River

Queenstown (NZ)

That was so much fun!

Quality of Experience

Guides, Drivers and Staff

Transport

Scenic Flight over Mt Cook and glaciers by plane from Tekapo - The Grand Traverse (Tekapo Air Safaris)

New Zealand

This was such a highlight!

Quality of Experience

Guides, Drivers and Staff

Our pilot Justin was very informed and a great pilot.

Transport

Progressive Māori Dinner Tour (kai safari)

Christchurch

Delicious international food.

Quality of Experience

Food

Guides, Drivers and Staff

Ashley was a great tour guide.

Cycle the Hawkes Bay wineries (self guided bike ride, includes transport)

New Zealand

Quality of Experience

Guides, Drivers and Staff

Transport

Redwoods treewalk by day including glow-worm cave

Rotorua

This blew me away! Beautiful and well maintained.

Quality of Experience

Guides, Drivers and Staff

Transport

Te Pā Tū - Maori Cultural Experience

Rotorua

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Steaming cliffs Waimangu Valley Nature Walk & Kayaking - private group

Rotorua

So much fun!

Quality of Experience

Guides, Drivers and Staff

Transport

Polynesian Spa

Rotorua

Quality of Experience

Hobbiton Movie Set Tour

New Zealand

So much fun!

Quality of Experience

Guides, Drivers and Staff

Transport

Aucky Walky Food Tour - private

Auckland

Quality of Experience

Guides, Drivers and Staff

Transport

We walked.

Additional private taxi transfer from airport to hotel or vice versa for second group on same day (Corporate Cabs)

New Zealand

Quality of Experience

Guides, Drivers and Staff

Shiva in Auckland was great. Highly recommend! Nigel in Queenstown went out of his way to get us to where we needed to go.

Transport

Joao did a great job responding to our feedback and creating a trip that met all of our hopes and expectations. The four guides that we worked with provided high quality tours and their depth of knowledge was remarkable. Pedro with Our Island assessed what our interests were and then provided us a tour of Faial focusing on the plants, helping us understand how the ecosystem was built with endemic plants, plants brought in by the ocean and then those brought by people. His passion for his island and culture stood out. John from Sao Jorge Island Tours was our guide on Sao Jorge and again, his knowledge and passion for his island made us fall in love with all we saw. Matthew with Tripix guided us around Pico Island and his understanding of the history and development of the wine culture helped us appreciate this rugged island. Our final tour was Andres with Green Generation on Terceira and his desire to get people out into the countryside and hiking shone through and he provided us an excellent experience. All of these tours were impressive with the guides being experienced professionals with so much knowledge.
Joao provided us with road books to guide our explorations on Sao Miguel and these were excellent with clear descriptions of areas to explore and good directions to get us there. The rental company that they linked us with provided good service and a solid car for our explorations. The studios and hotels that Joao reserved for us were comfortable and convenient.
The Azores were spectacular - the dramatic landscapes, wonderful food, and kind people made this an exceptional vacation.

Hotel Reviews

Hotel Do Colégio

Ponta Delgada

This hotel was well located, provided a delicious breakfast with brewed tea, the staff were lovely, and the rooms were comfortable though a bit noisy. And the rooms had bathtubs!!

Authenticity & Character

The public spaces were well laid out and attractive. The rooms themselves were ordinary seeming hotel rooms.

Location

Great location, short walk to the waterfront and the restaurants.

Staff

Nice, responsive staff, very pleasant and accommodating.

Cleanliness & Comfort

The room and all of the public space was very clean, the beds were comfortable, and the bathtubs such a treat. The only drawback was that it was a bit noisy.

Azores Book Hotel

Angra do Heroísmo

Beautiful, comfortable, a delicious breakfast, and overall excellent.

Authenticity & Character

The book theme was well done and carried out throughout the hotel. The public areas were nicely set up and very comfortable. The room itself was ordinary but quiet and comfortable.

Location

The hotel was quiet as it was a bit outside of the main town which did mean we had a bit of a walk to explore Angra.

Staff

always polite and pleasant. Happy to answer any questions and were very accomodating.

Cleanliness & Comfort

Very clean, the beds were comfortable, and it was quiet!

Pico Studios

Madalena

Comfortable and an excellent location but the theme of the room was off-putting and the kitchen was not as well equipped as I would have liked. Loved that they provided a laundry facility with laundry soap.

Authenticity & Character

The theme of our room was grey and too modern and plastic for my taste. This was a studio.

Location

Walking distance to restaurants and the ferry.

Staff

We interacted with the staff person when we arrived and she was helpful.

Cleanliness & Comfort

The studio was very clean and the bed was comfortable. We ran out of hot water one night as we didn't realize it was such a small tank.

As Casas da Riberia Grande

Ribeira Grande

Wonderful location - this was a studio and the kitchen was fully outfitted. The bed was comfortable and the parking made it easy to have a car in Riberia Grande. They provided a wash basin and clothesline!

Authenticity & Character

This was a modern studio but nicely decorated and very comfortable

Location

Our room overlooked a small church and the river

Staff

We didn't have staff on site but the individual who oriented us came from the hotel and was very thorough. They were also responsive to all of our questions.

Cleanliness & Comfort

No complaints what so ever

Activity Reviews

Half-Day Hiking Activity in Terceira

Portugal

Andre picked a fabulous hike for us that we were all able to complete despite one of us having a knee injury. He was solicitous and helpful throughout. We appreciated his knowledge and we ended up having him provide us with a full day experience as there was still so much to see!

Quality of Experience

Andre was great!

Guides, Drivers and Staff

knowledgeable, engaging, and professional

Transport

comfortable car - pick up and drop off went smoothly.

Between the Lava and the Sea - A Half-Day Guided Wine Experience on Pico

Pico Island

We had been with Matthew two days previously so it was great that the company sent us the same guide so we did not repeat any of the previous sites/information. The wine tasting was excellent and was a great finish to learning about grape culture on Pico.

Quality of Experience

Matthew truly admired the persistence and courage of the early Pico settlers and what it took to establish vineyards.

Guides, Drivers and Staff

Matthew spoke up for this tour and it made a big difference for our understanding him. He clearly loves being a guide and is very professional.

Transport

The Transport was a comfortable van

São Jorge Flexible Explorer - Full-Day Guided Tour

Portugal

John was a pleasure to spend the day with. We saw many beautiful views, learned about the volcanic formation of the island, how the culture particular to Sao Jorge developed, and the unique coffee culture of the island.

Quality of Experience

John was such an excellent guide and there was so much rugged beauty on Sao Jorge

Guides, Drivers and Staff

Yet another guide who loved his work!

Transport

Pick up and drop off at the ferry went smoothly, car was comfortable.

Faial from Coast to Crater: A Full-Day Guided Discovery

Portugal

Pedro was a remarkable guide who catered our day together based on our interests. Our understanding of the ecosystem of Faial and especially of the plants that found their way to being established in the Azores was increased. His passion for his island and it's history stood out in many positive ways.

Quality of Experience

Pedro!

Guides, Drivers and Staff

Pedro was knowledgeable and engaging throughout. He clearly loves being a guide!

Transport

pick up and drop off at the ferry went smoothly

In the Shadow of the Giant: A Half-Day Guided Tour of Pico

the Azores

It was a cold, windy day and we were picked up from the airport to begin the tour. Matthew was excellent and did what he could to accommodate us given the weather. He provided a good overview of the history and ecology of the island.

Quality of Experience

Matthew's voice was a little quiet and so it was difficult to hear him at times. The second time we toured with him we asked him to speak up and he was much easier to understand.

Guides, Drivers and Staff

Matthew was knowledgeable and accommodating.

Transport

The van was comfortable.

My son chose the itinerary and Kimkim. You did not disappoint! The Acropolis tour was very well done, before the major crowds arrived. Tour guide explained our way through the Acropolis Museum, which helped us put things in perspective. All of our hotels were centrally located and that made them a HUGE advantage to our touring; especially in Athens and on Chania. Our Meterora guide did an outstanding job with fun touring facts, photographic prowess, and he clued into my interest in local flora by showing me several orchids! Drivers and guides often went above expectations with advice and answers to questions. Hotels were above standard in accoutrements.

Hotel Review

Electra Palace Athens

Athens

Such a great central location for tourists! The Acropolis was less than a mile away. Room was small but felt like a luxury; in room espresso, replenished daily, with water and turn down chocolates. The front desk immediately had an extension cord available for his c-pap plug ins. The hotel restaurant was excellent; breakfast extensive and quick, the bar on top had an exceptional view, and we enjoyed our best meal in their downstairs restaurant.

Authenticity & Character

Central location for desk staff to give recommends, great view of Acropolis

Location

Near to Acropolis, shopping and restaurants

Staff

Great restaurant recommend, helpful with extension cord for plug ins.

Cleanliness & Comfort

Whole room was exemplary; turn down service included Valhrona chocolate!

Activity Reviews

Private Falassarna & Balos Beaches Day

Chania

Lack of details given to us before "boat" ride made for a bad start. Driver was knowledgeable about area, but the driver of the boat had rudimentary English. Although I had a nice hike on the island if I had known about the jarring boat ride I would have passed on this whole day.

Quality of Experience

Explanation of boat ride; I would not have gone if I knew.

Guides, Drivers and Staff

Boat driver had rudimentary English, but van driver had grown up on Chania and knew history

Transport

Not even talk about life jackets

Private Acropolis & Acropolis Museum Experience

Athens

Our knowledgeable guide took us past the LONG ticket line! At many stops along the way she explained what and why we were looking at this or that; so helpful as we passed by Greek ruins. She was ahead of our questions; why is the marble a different color, where did it come from, the Caryatids were Painted? Etc. She told us about care of neighborhood cats, the owl on the Euro. She carried a notebook of pictures to help us understand what it would have looked like. At the Acropolis Museum she explained our way through the displays, the chronology, the work of restoration, the amount of Greek artifacts in other countries. My son enjoyed her talks about the political aspects of the Parthenon.

Quality of Experience

I was nervous about late start but she made up for it!

Transport

Walking, had stops along the way for talking.

Kim Kim overall made it easy for us to plan our trip to Morocco. We provided our interests and they made a specialized trip for us. Said was helpful in keeping us informed. Our driver Mustapha was great throughout the trip and was so helpful. Our guides were so knowledgeable. We really enjoyed our trip. I would definitely use Kim Kim again for our future travels.

All of our guides were tremendous and Leny and her staff checked in with us frequently to make sure all was going okay. Even when we had a train snafu (missing our stop) she was helpful in getting us "back on track." The hotels were all clean and met our needs. I will definitely use KimKim again!

Activity Reviews

Cycling tour in the Kyoto Countryside

Kyoto

Due to poor weather, we ended up not cycling. Instead, we were treated to the company of a tremendous guide who was so proud to show off her community. It was not a sightseeing trip, it was an experience!

Quality of Experience

Guides, Drivers and Staff

Transport

Day Trip from Tokyo to Mount Fuji with an English-Speaking Driver

Tokyo

Our guide knew to take us to a smaller, intimate space as he could sense our love of the outdoors and nature. Maki-san was fantastic! He also had us buy our tickets for the cable car lift, then we had an hour to explore more rather than standing around. We enjoyed his company!

Quality of Experience

Guides, Drivers and Staff

Transport

Private Half-Day Walking Tour: EasternTokyo Your Way (by Public Transportation)

Tokyo

A great way to start our trip and acquaint us with Tokyo and the subway too!

Quality of Experience

Guides, Drivers and Staff

Artiza from Shanti travel was amazing!! She came up with a one of kind itinerary and beautiful places to stay in Bali!
Putu was our driver in Bali. He made the trip! We really had a fabulous time that we will remember forever ❤️❤️

Hotel Reviews

The Sun of Granary Resort and Villas

Ubud,Bali

Beautiful grounds, friendly staff and nice rooms. The breakfast was good but the dinners were not that great... We tried traditional and Western meals and both be very disappointing. I love me some Pringles, but they served them to us on a plate as an appetizer for dinner!?!

De Moksha Eco Friendly Boutique Resort

Tabanan

The staff, food and grounds were beautiful!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Alindra Villas & Spa

Jimbaran

This place was amazing!! I wish we had more time there. The rooms and grounds were beautiful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Pura Luhur Uluwatu and Ketcak Show

Indonesia

Quality of Experience

Guides, Drivers and Staff

Transport

Silver class in Ubud

Ubud, Bali

Quality of Experience

Guides, Drivers and Staff

Transport

Experience Balinese Cooking Class- Shared

Ubud, Bali

Quality of Experience

Guides, Drivers and Staff

Transport

Experience VW Safari Car Tour - Besakih

Ubud, Bali

Quality of Experience

Guides, Drivers and Staff

Transport

Experience Taman Beji Griya - Purification Ritual

Indonesia

Quality of Experience

Guides, Drivers and Staff

Transport

Travel Tanah Lot to Ubud via Tanah Lot Temple

Indonesia

Took my trip to Thailand back in February 2026. Kimkim takes and holds your hand every step of the way. The guides, the personalized excursion, and the quality of service was simply flawless. The team at Kimkim, Bella and Tina, were there for whenever I needed them. You're in great hands with them. The guides felt genuinely happy to be there, and often went the extra mile to make our trip as smooth as possible. Thank you, Mr. Betty, for a spectacular tour of Bangkok!

This was a trip of a lifetime. I connected with Mohammed and Armia through KimKim travel and they proposed a package that included everything we wanted to see and took us to Jordan to see Petra. It was under our budget and everything was included accept international airfare. Mohammed was easy to work with and communicated excellently. We flew to Cairo and Kariem met us. He was very helpful and just a great employee. We came to love him like a son. He took us to our hotel and met us many times on our trip. He even spent the day with us at the big bazaar in Cairo. Karom was our main guide in Cairo and was very knowledgeable. He took us to GEM, the pyramids and to some mosques and churches. Very easy to get along with and He met me everyday with Voke Zero to fill my needs. We had a driver in Cairo named Mohammed and we felt as safe as we could with the crazy Cairo drivers. Mohammed got us everywhere safely and was easy to get along with. We spent a few days in Cairo and then flew to Luxor to meet our cruise. Kareem took us to the airport and was on time with great communication. We were met in Luxor by Ahmed who was out guide on the cruise and on shore tours. He was fantastic and another highlight of our trip. He was super friendly and knowledgeable about everything. He took us to Karnak, Luxor Temple and Abu Simbel. It was a fantastic time and exceeded expectations. Ahmed took us to a local market and we stopped at a local Cafe and experienced Shisha. It was a greatcway to get to know him and meet some local people. We enjoyed every minute with him and the cruise was perfectly timed in our trip. After the cruise ended we flew back to Cairo. Kariem met us and drove us to our hotel. We met up with Karom and finished our Cairo portion of our trip. He suggested we add on the Civilization museum and that was fantastic. 62 mummies laid out gracefully. It was a highlight! Mohammed drove us around again and was exceptional. Kariem picked us up to fly to Jordan. We were met there by the airport assistant Hossam who handled our visas and got us through customs. We were picked up by our driver Tayseer and Freddie our guide and seeing some of the sights in Amman. We were off in the afternoon to Petra with Freddie and Tayseer. It was a long drive but we got to the hotel and got some sleep. I loved riding in Tayseers BVD hybrid car! We were off to Petra in the morning. It was amazing. Beautiful site and great experience. Freddie was fun to visit with and very knowledgeable. Afterwards we drive to Wadi Rum and went clamping in a tent. It was a beautiful ending yo a great trip. We flew from Amman to Cairo and surprisingly Kariem picked us up at 930. He took us to a hotel where we didn't have time to sleep but could shower and relax for an hour. We then caught the shuttle at 1am and started the long flight home. ✈️. It was a well planned trip with people that were kind and caring. We felt safe and secure and well cared for. I can't thank everybody enough! I hope i didn't leave anybody out!

Our trip to Greece was absolutely wonderful, and we owe so much of that to Siena and her Team at kimkim. From the very beginning, Siena made the planning process easy, stress-free, and enjoyable. She took the time to understand exactly what our family wanted and created an itinerary that was the perfect mix of history, culture, relaxation, and fun.

We also want to mention how incredibly helpful Lea was during the planning process. She was thoughtful, knowledgeable, and made sure every detail came together smoothly. Throughout our trip, the entire kimkim team was exceptionally responsive whenever we had questions, which gave us so much peace of mind while traveling.

Every detail was thoughtfully arranged—from hotels and transfers to tours and recommendations—and everything went seamlessly. Thanks to Siena’s expertise and the support of the whole team, we were able to experience the beauty of Greece with confidence and ease.

Nafplio, Athens, and Crete were all incredible, and the itinerary flowed perfectly for our family. We are so grateful for Siena, Lea, and the entire kimkim team for their care, professionalism, and attention to detail. They helped create memories that we will cherish forever.

We highly recommend Siena and kimkim to anyone planning a trip to Greece!

Thanks so much for planning a great trip for us!  Here is some feedback:
- The Bogota city tour was great but very long. There was some wasted time sitting around and then we had less time to enjoy the city markets and square. It would have been nice to know the duration and start time of each tour ahead of time
- Deena was great, we really enjoyed playing Tejo and I would recommend including this as part of your tour

- Medellin: Liliana was a great guide with a lot of information and insight, we really enjoyed spending the day with her!  She was very kind and understanding with our kids.  Unfortunately our tour was supposed to include Plaza Botero but we did not go there.  In addition, we didn't like how she changed the departure time to Rio Claro Nature reserve unnecessarily, as we had to wake up much earlier and then spent 2 hours waiting around for lunch and rafting.

- The Hotel Marquee Medellin was luxurious but it would have been nice to have known more about its location in the "pink district" and close proximity to nightlife.  The music was incredibly loud until 4am.  Although this was mentioned to us in previous messages, it was not clear how disturbing this would be.  I would not recommend this hotel to visitors unless they are interested in the nightlife and especially not if they are traveling with kids or have early morning tours booked.

- The walking tour and street food tour in Cartagena was very disappointing and poorly done. It only lasted about 1.5 hrs and included only tasting fruit.  We did not get to enjoy any other local cuisine and did not even go to the Getsemani district. It did not match the description given to us at all and we were very disappointed, as this was our only day to see the city.

- we really appreciate that you were in communication with us the entire trip. The transportation vehicles and drivers were amazing.

Hotel Reviews

Sofitel Baru Calablanca

Cartagena

Beautiful, a lot of amenities, very clean. Wish there were more umbrellas available. Did not like how water activities were only available from 11am-1pm and only 1 per person.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

W Bogota

Bogotá

Clean, modern, great location!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Marquee Medellín

Medellín, Antioquia

Great hotel but not a great location. Be aware of the very loud noise on weekends as music is played until 4am.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Nature Experience: Río Claro Nature Reserve

Colombia

Ziplining was pretty short experience. Would recommend to try to time it closer to lunch so there isn't much waiting around. Rafting experience was really nice but little long. Not worth the 3 hour drive

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Good vehicle

Walking Tour & Street Food

Cartagena

Did not match description given to us, very short and missed several aspects

Quality of Experience

Guides, Drivers and Staff

Driver was great, guide was OK and didn't really seem excited or interested

Transport

Where do I begin? I can't put into words the magical experience Sarah, Angela, and the rest of the team put together for our 20th wedding anniversary in the Philippines. I'm so happy that Sarah and I were able to lock down the perfect itinerary for me and my family. Her ideas were amazing, but she also took into consideration the things that were important to me in planning our trip. For example, I wanted to visit my dad's grave and also show my family where I grew up. Sarah incorporated my requests seamlessly into our itinerary. This proved to me that Sarah is genuinely looking out for our best interests. After several changes to our itinerary, the fifth one was the charm. We were all set for our trip to Manila, Angeles City, El Nido, Cebu, Bohol, and back to Manila to shop for some pasalubongs before returning home to California. Our point of contact in Manila was Angela, Sarah's right-hand woman in the Philippines. Angela was amazing. Any questions I had regarding the local operators, such as drivers, tour guides, or even the boat crew, Angela would respond without hesitation.

I often referred to them as "The Team" because it was definitely a team effort in making our Vacation/Anniversary magical. From Arrival to Departure everything was on point. I can't even fathom how much planning our trip took. To me, it was a monumental task that the Team made look easy. The most touching moment for us was our unforgettable 20th Anniversary Lunch on our own private beach with a personal note from Sarah and Angela wishing us a happy 20th anniversary. Thank you again, Sarah and Angela. My kids loved the Tarsiers and the whale sharks. Me personally, I just enjoyed the crystal clear beaches with the Limestone cliffs in the background doing absolutely nothing in El Nido.

Everyone we interacted with will always remain in our hearts. The kindness and warmth everyone showed us made it feel like a home away from. I owe a debt of gratitude to everyone involved, Sarah, Angela, our drivers, our boat crew, our tour guides, and all the people involved that help make our dream vacation come true. I will definitely be booking our next trip with Sarah and her A-TEAM!!!

Thank you so much,

Ribac Family of California, USA.

Hotel Reviews

Maayo Hotel Cebu

Authenticity & Character

Location

Staff

Cleanliness & Comfort

El Nido Coco Resort

El Nido

Our Apartment style suite with our own private pool was mind blowing. Few steps to the beach.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Belmont Hotel Manila

Pasay City

Staff was awesome. Newport City is conveniently located by the airport and we felt safe walking around the surrounding area

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Oslob Whale Shark Watching Experience

Philippines

Quality of Experience

⁶

Guides, Drivers and Staff

Transport

Bohol Country Side Tour

Philippines

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private: El Nido Island Hopping Tour B: Caves & Islands

El Nido

Quality of Experience

⁶

Food

Guides, Drivers and Staff

Transport

Private: El Nido Island Hopping Tour A: Lagoons and Beaches

El Nido

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore Manila and Surrounds with Private Driver

Manila

Quality of Experience

Guides, Drivers and Staff

Transport