Kimkim Trip Reviews

Our driver, Alex was amazing. He was full of wonderful information about Costa Ric. A very personable and interesting man. Due to a medical situation, I could not join in on all of the scheduled activities. The ones I participated in were wonderful. Our hike guide on the zipline tour was full of wonderful information about the plants, insects, birds, snakes, etc. on our walk. Also, the repelling company was wonderfully run with engaging, interesting people. I wasn't able to repel, but joined the group for part of the adventure.

Hotel Reviews

Hotel Los Lagos Spa & Resort

La Fortuna

Loved this hotel and the amazing grounds. The food was good. The pools and pool bars with wonderful. We were located on the backside of the property. Often we walked to the pools/restaurant but, when we asked for a driver, they were prompt and well run.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel La Mariposa

Manuel Antonio

Beautiful rooms and grounds! Loved all of the wildlife around up. The grounds were emasculate. The restaurant was good with a lovely setting.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Sky Tram, Ziplines & Sky Walk Adventure

Arenal/La Fortuna

I could not participate in ziplining but loved the guided wald.

Quality of Experience

Guides, Drivers and Staff

Transport

Sunset Sailing Cruise on the Brisa Elegante

Costa Rica

Wonderful experience! Lovely couple that owns this business. They have done everything right.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Lost Canyon Waterfalls & Rappelling Adventure

Arenal/La Fortuna

I could not participate in this activity but went along and stayed in the operation hq. Lovely family that runs this professional business.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Arenal ATV Adventure

Arenal/La Fortuna

I did not participate

Private Manuel Antonio National Park Guided Hike

Costa Rica

We had an amazing guide. The park was very busy and a bit underwhelming from all of the hype.

Quality of Experience

Guides, Drivers and Staff

Transport

What an amazing adventure! I am so appreciative to Esther and team for all their help -- even when changes arose.

The Namibian desert and Kadizora Camp were the highlights!

Katty

Kim Kim was an excellent choice of tour agent for us.The team including Ngima( our main contact in Kathmandu) and Ang Gelu sherpa( our guide, for the 10 days) were fantastic.They understood our needs and were very accomodating.the itenary they set up for us was wonderful and covered all areas on Nepal. the accomodation choices were excellent. They worked well as a team with us. Would highly recommend this agency and I would use them again if I return to Nepal.
Thank you Ngima and Ang Gelu!!

Hotel Reviews

The Dwarika’s Hotel

Kathmandu

Excellent hotel. The history of the hotel made it very unique place to stay. the courtyard was my favourite place to sit and read daily. Food was great.Staff were very helpful.Location was perfect only 3-5 minute drive from the airport which made all our travels very easy. Would stay here again!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The whole hotel and grounds

Fishtail lodge

Pokhara

I loved the location of this hotel.It was such a peaceful place with a view of the mountains. Felt very peaceful here to sit outside and read by the pool. The staff at the hotel were very friendly and helpful.Food was great as I am a vegetarian and it catered well for our food preferences. Would stay again!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Green Park Chitwan

Chitwan

the hotel was very clean and comfortable. the staff extremely friendly and helpful. The food catered for our vegetarian preference. The only thing lacking for me was a spa ,that would have been nice.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lumbini Hokke Hotel

We went to Lumbini in the off season so the hotel was practically empty when we arrived. The location was perfect, very close to all the sites you would want to see in Lumbini. the rooms were clean and set up in a Japanese tradition and style, which was cute. The staff were very helpful and friendly and accomodating for our needs. Unfortuantely the Japanese bath was not open and when we asked for it to be opened we were told its an extra charge of $ 80 US. The Japanese bath area looked not well maintained but otherwise the hotel was wonderful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Drive from Pokhara to Dhampus and Trek to Landruk (6,234 ft / 1900 m)

Nepal

The drive was no issues to Dhampus.We started our trek from Damphus with stunning views on route.Stopped at a tea house for lunch which was delicious.Continued our trek to Landruk and stayed at a beautiful lodge.the location of the lodge was great with phenomenal views of the mountains.The rooms were clean and pleasant but basic.We were told this is the best lodge in the region.The food was simple and limited in choice for vegetarians but sufficient for us and we understood the difficulty in supplies. The trek was difficult but well worth it.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Trek from Landruk to Ghandruk (6,365 feet / 1,940 m), Trek Back to Kimche and Drive to Pokhara

Nepal

The second part of our trek was just as challenging as the first day .A lot of steps down and then a steady climb up for 2.5 hours ,all worth it, you have constant views of the mountains and also the valley. We stopped at a teahouse for lunch in Gandruk,where they made food from scratch for us for lunch which was delicious.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Drive from Chitwan to Lumbini

Lumbini

The drive from Chitwan from Lumbini was along a non existent road,it was a dirt road all the way. Road works constantly going on which stopped the traffic.The "road" was extremely busy with trucks, buses, cars and motorbikes.This was on the mountian side so felt very unsafe to me.Ideally i would have flown.

Quality of Experience

Guides, Drivers and Staff

Transport

Full-day Chitwan activities

Chitwan National Park

We started the day early with a canoe ride on the river to see the crocodiles and bird life.Very peaceful. Saw lots of crocodiles too. this was followed by trip to Chitwan national park to see the rhinos and tiger.We were out on the safari for 4 hours and saw at least 15 white one horned rhinos which was amazing.Unfortunatley we did not see any tigers or sloth bears. Good successful day

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore Lumbini UNESCO World Heritage Site

Lumbini

Lumbini was a very special place as its the birth place of buddha.Really enjoyed our visit here, very peaceful and at this time of the year which is pre season it was lovely and quiet.

Quality of Experience

Guides, Drivers and Staff

Transport

The Ultimate Mt. Everest mountain flight on a plane and Full day guided Kathmandu sightseeing tour

Kathmandu

this is an experience of a lifetime. The flight was great and the views impressive.

Quality of Experience

Guides, Drivers and Staff

Transport

Fly from Bhairahawa to Kathmandu

Lumbini

Unevetful flight to Kathmandu.Our guide was very helpful in checking us in and making sure our journey was easy with our luggage.

Quality of Experience

Guides, Drivers and Staff

Transport

Depart Kathmandu

Kathmandu

Sad to leave Nepal but the guide made our check in very easy.Flight was uneventful

Quality of Experience

Guides, Drivers and Staff

Transport

Fly from Kathmandu to Pokhara & Pokhara Sightseeing Tour

Pokhara

the flight was quick and easy .Our driver and car were waiting when we landed and our guide Ang Gelu was with us all the way to help with any concerns we arrived.He made check in at the airport very easy. The whole Pokhara experience was well worth it and I would recommend to anyone .

Quality of Experience

Guides, Drivers and Staff

Transport

We had a wonderful time in Japan, would credit its success as a result of careful planning (mostly started with my wife and my later addition) and working with Olivia during the planning process, booking, and even during the trip for the most up-to-date and timely intervention/support. I'd emphasize this timely and supporting communication with Olivia as the most satisfying experience.

As for accommodations, those in Tokyo and Kyoto met, even exceeded my expectation in terms of location, facility and amenities. I suspect at time of booking, there was some shortages of hotels in Osaka, the selected hotel was not at par with the previous two. Thus the contrast exacerbated the differences, as we expected the same caliber as before. However, the Osaka location, not sure if being a smaller city, is walking distance to all attractions in this wonderful cultural city, e.g. Kuromon market, Dontobori street. By chance we met an Aussie couple during the Foodie Tour, that we learned about the Free Osaka Walking Tour, which we took on our free time on the last day of our trip. It can be hit and miss, but Masaaki as the Guide who used to live in Florida for 25 years really impressed us with his communication skills, that we learned and appreciated Osaka culture and history, but I digress ;)!

There are many fond memories and great impressions we had from this trip. I now recover from jet lag of this trip, so it many not be a complete review at this time. That said, I was very impressed with the food we had, possibly thanks to the Foodie Tour we had in Tokyo and Osaka, and on our own in Kobe, having an experience with Kobe Sukiyaki beef. But I am most impressed especially with the buffet breakfast at Mitsui Garden Premier and Vischio hotel. In addition to the standard "meaty" (American) breakfast -which even includes roast chicken and pork, the complete traditional Japanese breakfast was served, from Miso and variant (Corn) soup with all delicate ingredients, to a full sushi palette with eels, topped up with deserts like individually made Yatsuhashi and whole wheat Gallete (pancake). Matt even found out something new about Shirasu, a tiny, translucent, silvery-white baby fish in his Japanese breakfast, what a find and an experience! A big breakfast was much needed for our daily walk, typically 15-20K steps, or 10 miles, more than enough for a daily cardio exercise, so we made full use of it! Fudou Houtou - Yamanashi, a veg flat udon noodles is honorably mentioned when our Guide brought us to a restaurant going to Hakone, was an interesting and unique experience. The whole bowl made of cast iron, was individually cooked for each person, as I could see the process from the door of the kitchen. It is noteworthy that the provided Guide recommended good restaurants for lunch during our daily tour, which is very important to make efficient use of time. More can be written on food, but it is sufficient for this purpose.

There are more than just food, but it will take time for me to systematically recall to review, and this would need going back to all the photos and videos I took, so that would be my own report, perhaps for future trips back. Perhaps I should focus on what could be improved, or lessons on my own part. First would be to review and priority the attractions to visit, as we all have limited time and budget. Now that I've been to one, a different list of attractions can be revised to complement what I have visited. Given the number of temples (Bhudist and Shintos), perhaps we could reduce one or two, and add a Geisha experience in Gion, Kyoto in lieu. Given only a day or less in Hakone, we could have booked 2 nights for a better experience, especially to allow more time to enjoy the outdoor onsen. In addition, some flexibility in events booking in Tokyo could have been reserved as an option, in order to prepare for weather changes. E.g. when we first landed in Tokyo, the next day was to enjoy Ueno Park especially during Sakura Blossom time. However, the weather was not cooperated, it was lightly rained and cold, we managed to enjoy and capture precious moment anyway. However, as I checked the weather forecast at the time, found that the next day (after Ueno Park) was scheduled for TeamLabs Planets, that it was going to be sunny! I thought about a possible swap, but all arrangements were done, possibly not easy to change, so I went with the plan! Another note is about the Tour Guide, as they are fine doing their job, however I kind of wish some minor improvements can be considered. I suppose for a small walking group, the need for individual electronic listening devices (earbuds) could be used, as we all could listen to the Guide, and we were usually immersed in a sea of people walking to an attraction. Such use of earbuds can help. In addition, and this may depend on the Guide him/herself, whether they can add some story telling, some interesting and unique info on where we are going can be added. But this is like an enhancement, not strictly necessary.

That said, I really appreciate the change offered by the Tour on the first day to Kyoto, as Olivia added a private driver! In hindsight, as we had to wander Kyoto a couple hours before checking in at 3PM, we may not be able to go to the Tea Ceremony scheduled at 5PM by local public transit. ( We used this time to check out the nearby UEON chained shopping mall ). So the Driver came in very helpful to make it to the Tea Ceremony timely.

Another point of local transit, we were happy with the additional transfer when needed, but the local going from point A to point B in a new city using public transit would assume the travelers to be well-versed with Google Map, and an understanding of the local transit (subway, train, bus), which can be a challenge for certain activity, such as the meeting place for the Tokyo/Shinjuku and Osaka Foodie Tour. This would require some knowledge of using the subway and especially exiting at the right exit. I could have managed on my own, however not an easy task for me. Thankfully, travelling with my adult sons, using Google map, translate, and perhaps when walking with the Tour Guide on a previous day in Tokyo, they learn quickly how to navigate the local transit, which was a good experience to learn, still a challenge for first timers in general.

As mentioned, there are lots to recall and review. And no trip, regardless of planning would be perfect, weather cooperation always an potential issue . Thankfully, we are more than compensated watching Sakura blossom season throughout the trip, in Tokyo and surprising in Osaka after all. Overall, myself had a wonderful time in Japan, and really appreciate working with Olivia to timely work out some minor issues, making the trip a very pleasurable memory!

Our driver Abdellatif was with us for the duration of our tour and he provided a lot of information regarding customs and traditions of Morocco. He was patient and courteous and always mindful of taking care of our needs.
One of the benefits of a tour like this is not only will the organizer continue to monitor your tour but should any problem, however minor, arise they are quick to settle the issue.

Hotel Reviews

Dar Yasmine

Tangier

The Dar Yasmine itself was very nice, but the proximity to the mosque was an issue for us. As non-Muslims, the calls to worship at 2 AM and 4 AM were too loud and disrupted our sleep.

Auberge Le Festival Todra Gorge

Aït Baha

Our stay at Auberge Le Festival Todra Gorge was a pleasant experience, although it was unexpectedly chilly due to the lack of heating. The place was very new and not traditional, but it was a unique experience aside from the cold.

Dar Al Madina Al Kadima

Fès

At Dar Al Madina Al Kadima, we seemed to be the only guests, and twice we found ourselves unable to exit because the door was locked. Once in the evening, around 6:30 PM, when heading out for dinner, and another on our day of departure. While it didn't affect us much, it could have been serious in case of an emergency.

Activity Reviews

Self-Guided Exploration of the "Blue City" Chefchaouen

Chefchaouen

The Blue City, Chefchaouen, was an outstanding place to visit. Despite the rain during our time there, which was welcomed by the locals after a long dry period, the city's beauty shone through. The picturesque blue streets are a must-see, and even rain couldn't detract from the experience.

Todra Gorges to Merzouga Sunset Camel Ride via Rissani

Morocco

The experience in the desert with the sunset camel ride from Todra Gorges to Merzouga was incredible. It was my first time in the desert and riding camels, and sleeping in a tent in the desert was unforgettable. Everything was well organized and it was a very good experience, definitely worth it.

Our trip was amazing our transfer drivers were always on time and professional. The hotels were all very nice and more importantly there locations were convenient to walk to almost everything. The only small problems were we had a couple of tours that got changed one was to be guided but was not we got to go but on our own this was the fault of the tour operators not our travel planner. This was our second time with Kim -Kim and I would definitely use them again both trips have been fantastic. Ken Kasbohm

Hotel Reviews

DBH – Boutique Hotel Lake Como

Como

Nice hotel in a good location not far from the lake and downtown

Authenticity & Character

The way it’s been renovated

Location

Easy to walk to restaurants and tours

Staff

Helpful

Cleanliness & Comfort

Room was clean and staff made everything up nicely every day

Argentina Residenza Style Hotel Rome

Rome

Authenticity & Character

Location

Staff

So helpful

Cleanliness & Comfort

Horto Convento Florence

Firenze

Authenticity & Character

Very old but beautiful restoration

Location

Easy to walk plus quiet

Staff

So helpful always had time to talk to us and ad suggestions about things to see our place to eat

Cleanliness & Comfort

Spotless rooms nicely decorated

Hotel Bucintoro

Venice

This was one of our favorite hotels of our trip so much character and so nicely maintained. The location was great right on the main canal Venice is not easy to find your way around but the location made it easy to find our way back from our daily adventures.

Authenticity & Character

So old but so nicely preserved the wood work and flooring were beautiful

Location

Easy to find

Staff

No they were all great from the people in the breakfast area to the staff at the desk. Was the only hotel we have ever stayed you turn key in at desk every time you come and go which was interesting

Cleanliness & Comfort

Everything was nice

Activity Reviews

Vatican & Sistine Chapel Group Tour

Rome

So much to see amazing the beauty

Quality of Experience

Guides, Drivers and Staff

Guide spoke very good English was very knowledgeable

Tuscany: Day Tour To Siena, San Gimignano & Chianti Wine Region With Wine Tasting

Florence

We were booked on a small group tour that got canceled so they put us on this in its place which went to same places but with 100 people instead of 8

Quality of Experience

Guides, Drivers and Staff

Transport

Gondola ride

Venice

Waste of money

Quality of Experience

Guides, Drivers and Staff

Not friendly

Transport

Actuall ride was ok

Murano, Burano & Torcello by boat with Glassblowing

Venice

Nice to visit the other islands. Glass blowing was interesting

Quality of Experience

Loved the old villages

Guides, Drivers and Staff

Transport

Guided Visit to the Colosseum & Roman Forum

Rome

This was one of our disappointments this tour was to be guided but person didn’t show up to work so we had go on our own we just felt we missed out

Quality of Experience

Guides, Drivers and Staff

Transport

Pasta & Tiramisù Cooking Class

Rome

Quality of Experience

Food

All things we made

Guides, Drivers and Staff

So much fun

Venice Walking Tour with guide

Italy

Was fun guide was informative showed us places as tourists we would never find

Quality of Experience

Guides, Drivers and Staff

Person could try be friendly

Cicchetti and Wine tour

Venice

Fun evening guide came right to our hotel to meet us and take us to visit to local places

Quality of Experience

Get to see a different part of Venice

Guides, Drivers and Staff

Guide was knowledgeable about the area and different foods having grown up in the area

Florence Food Tour

Florence

Was fun we had a fun guide as well as two other women who joined us that were fun

Quality of Experience

Food

Differently local favorites

Guides, Drivers and Staff

Guide was knowledgeable as well as fun

Private Transfer by watertaxi

Italy

Driver showed up right on time boat was clean driver was friendly

Quality of Experience

Guides, Drivers and Staff

Transport

Just so different

From Como: St. Moritz (Switzerland) and Tirano Trip with Bernina Express

Italy

The scenery was amazing. All around definitely one of the highlights of our trip

Quality of Experience

The rugged beauty

Guides, Drivers and Staff

Guide was informative and helpful and easy to understand

Transport

Buses were clean and comfortable. Our driver Antonio was incredibly talented as one who drove professionally for over 40 years I appreciate a fellow professional driver and he truly was one his skills going up the mountain roads was incredible plus his caution in traffic I felt very comfortable and safe

Bye Bye, Italy!

Italy

Whole trip was outstanding very busy but that’s the way we wanted it

Quality of Experience

Guides, Drivers and Staff

Transport

All our private pickups were on time in nice clean comfy vehicles

Driver Mohammed was fantastic: informative, happy, dressed well. He accommodated bathroom stops a lunch stops for us and we were always in a spotlessly clean vehicle. Riads were great, especially Kniza except for Riad Ghita in Fes. HVAC didn’t work, separate building but people , food were great. We did so many things but maybe too much bc we did a lot of driving and had to skip some natural sights to get to the next town. Loved camel camp, experience and stars and Taghzoute was a well needed respite. We loved the balloon ride. Guides were mostly high quality and educated! We’ll be back!

Hotel Reviews

ONOMO Hotel Casablanca Airport

Nouaceur

Adequate airport hotel , no A/C

Authenticity & Character

Typical airport hotel

Location

Staff

Cleanliness & Comfort

Working A/C

Riad Kalaa 2

Rabat

Cool place. Good food, beautiful views from rooftop terrace.

Authenticity & Character

True Riad

Location

Close to Medina and pier

Staff

Cleanliness & Comfort

Beautiful. Cool rooms. Ours had funky stairs ,friends had had a glass bottom bedroom floor !

Riad Ghita

Fes

Bathroom was like a cold damp mortuary, hvac didn’t work. Remote for minisplit was broken, staff worked hard to fix it

Authenticity & Character

Seemed kind of rundown and antiquated

Location

Staff

Very friendly and food was great

Cleanliness & Comfort

Again, marble bathroom was pretty bad

Kasbah Mohayut

Merzouga

Beds were like a board. Great location next to dunes, nice terrace with pretty views The tangine we had there was weird. Pleasant outside patio. Breakfast was good. Was nice to have a beer!

Authenticity & Character

Location

Right next to dunes

Staff

Cleanliness & Comfort

Beds were horrible.

Riad Madu Luxury Camp

Merzouga

Very cool place. Comfortable room. Fun musical performance with the staff around a fire I would have preferred a longer camel ride!!!!

Authenticity & Character

Out in the desert was way cool.

Location

Staff

Food ok. Nothing spectacular

Cleanliness & Comfort

Very cool room. Like a luxury yurt.

Caravane

Ouarzazate

Absolutely gorgeous place. Wonderful room, Beautiful decor, Best food we had, had food local wine. Owner on premises and very attentive. 2 nights there would have been nice!

Authenticity & Character

Beautiful finishes.

Location

Bit of a drive back to atlas studios

Staff

Cleanliness & Comfort

Gorgeous sitting area and room.

Radisson Blu Resort, Taghazout Bay Surf Village

Taghazout

Really a great place, food was fantastic, Beach was a lot of fun, walking into town was great, overall really a nice place. Bungalows were cool, although we didn’t have the best view.

Authenticity & Character

Where else can you see camels and surfers on the same beach?

Location

Beach front.

Staff

Cleanliness & Comfort

Riad Kniza

Marrakech

Stunningly, beautiful place, truly our favorite great way to end the trip in such a fabulous place for three nights

Authenticity & Character

Owner came around and greeted us, and I bought a photograph from his son. That is just beautiful.

Location

To walk out of the crazy and hectic Medina, and do a peaceful delightful Haven was just great

Staff

Cleanliness & Comfort

Meals were great, rooftop dining was just wonderful

Activity Reviews

Casablanca Airport, Hassan II Mosque, and Rabat

Morocco

Mass tour was fabulous, very impressive

Quality of Experience

Guides, Drivers and Staff

Mohammed and Simpli the best guy keep him!

Transport

Mohammed was a great driver, kept the vehicle, clean and neat, always felt safe with him, very interesting. His English was great, and helped us really get a good feel for Morocco.

Hassan II Mosque

Morocco

Really had a great guide, taught us a lot about Islam, and a beautiful place to see incredible

Quality of Experience

Guides, Drivers and Staff

Transport

Transfer from Rabat to Fes via Meknes

Morocco

It is one thing we could’ve skipped, it would probably be Meknès. Wasn’t that interesting, and our guide was not that Great, lunch was not so good and we seem to waste a lot of time because of entrances to certain things or time

Quality of Experience

Guides, Drivers and Staff

Mohammed, of course was great, but the local guide was not so good

Transport

Guided Tour of Meknes

Meknes

Not a very good guy, wasn’t very interesting

Quality of Experience

Transport

Mohammed was great, the local guide was not so good

Tour Fes with a Private Guide

Fes

Amal was great, he was a linguist, highly knowledgeable, very educated, felt like we had a professor taking us on a tour. Fez is an overwhelmingly crazy place, but absolutely not to be missed a highlight of the trip.

Quality of Experience

The leather bats were as expected amazing, not to be missed, wish we had been there in the morning, so we could’ve seen the colors a little bit better with bright sun

Food

Guides, Drivers and Staff

Transport

From the time the four of us were picked up in Casablanca and dropped off at the airport in Marrakech 12 days later, our trip was absolutely amazing in all ways. I had found KimKim online and after reading the reviews decided to go with them. Hamza put together an itinerary taking into account our interests and limitations. He patiently answered all my questions and addressed all my concerns. Then he handed me off to our local contact Said who stayed in touch during our entire trip. In Fez there was a problem with the plumbing in the Riad we were to stay in and I had to call Said and ask him to take care of the problem. It was quite late in the day but Said managed to find us another hotel right away, which was quite difficult because of it being hiigh season for tourists. He too was patient and accommodating throughout the trip.
Sameer, our driver/guide was the best. He was polite, informative, helpful and extremely focused on our safety and comfort and on making sure we had the best possible time. On top of all of this, he is a very safe driver.
In Fez, our guide Sameer was again very well informed and took us on a throughly enjoyable jaunt through the old Medina. In Marrakesh Hanna spent a large part of the day of the day with us again on a walking tour of the old Medina. She is a young woman full of knowledge and a passion for all things Moroccan.
All in all we were highly satisfied with the entire process from planning to completion. Morocco is a country full of beauty, history and culture with amazing and friendly people. We are so happy to have been a part of that with the help of KimKim.

Hotel Reviews

Barceló Casablanca

Casablanca

Nice hotel in the modern part of town.

Authenticity & Character

Location

Cleanliness & Comfort

Lina Ryad & Spa

Chefchaouen

Very pretty and comfortable. Wonderful breakfast.

Authenticity & Character

Location

Cleanliness & Comfort

Riad Braya

Fes Medina

Beautiful place. Unfortunately both our rooms were smelling badly of blocked sewage drains. Apparently from what the staff told us, it happens periodically. Luckily arrangements were made to move us to the Heritage `Boutique Hotel s,s

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Orient Desert Camp

Merzouga

A very pretty place with very friendly staff, clean rooms. The camp dog, Maisy, is the sweetest dog ever and totally stole the show. The rooms/tents are very very basic. For example you could not lock the door from the outside. That took a bit of getting used too. The food was adequate. Maybe it was because the chef was out for three days so two of the workers were pitching in. The visit to the nomads and the fossil areas was fun, as was the African music performance and the pizza after.

Authenticity & Character

Location

Staff

Polite and friendly

Cleanliness & Comfort

Riad Ksar Ighnda

Ait Benhaddou

Beautifully built makes you feel like you are in a desert ey

Authenticity & Character

The architecture.la

Location

0

Staff

Cleanliness & Comfort

2Ciels Boutique Hotel

Marrakech

A very comfortable hotel with a hamman and spa and a reasonably good restaurant.

Authenticity & Character

It’s a modern hotel, no real Moroccan cultuuee vibes. It the people are very friendly.

Location

Staff

Cleanliness & Comfort

Activity Review

Transfer from Fes to Merzouga via Erfoud & Camel Ride

Morocco

The camel ride into the desert during our transfer from Fes to Merzouga via Erfoud was a highlight of the trip. The desert experience was wonderful, filled with beautiful scenery and the thrill of riding camels. However, the camp itself presented some safety concerns, as doors could not be securely locked and even when latched, they could be easily opened from the outside. Additionally, the food was not great, as the regular cook had to leave unexpectedly. Despite these issues, the staff at the camp were very welcoming and tried their best to accommodate us.

All the local guides were amazing - excited to speak about their city and history.

The hotels were good choices as well.

We were not prepared for the congestion in parking in four cities and wonder if travelling by train or bus would have been a better option for us.

We had trouble getting taxis at the horse show and flamenco show and wondered if there was a way you could have addressed this. Are shows offered in the day or could we have booked a taxi in advance?

We didn't have time - one week only - to go over the whole itinerary and prepare for the trip. This should be sent at least a month ahead.

Activity Reviews

Guided Visit of Alhambra & Generalife Gardens

Spain

Great guide and tour

Private Guided Visit of Seville

Seville

very interested talk and tour

Flamenco Show in a Sacromonte Cave

Granada

Excellent. Would have liked to learn more about the history of flamenco and how it is part of Spanish culture.

Visit an Andalusian Olive Oil Estate

Spain

We thought we would see production underway but nothing was working or happening.

Quality of Experience

Guides, Drivers and Staff

Seville Culinary Experience

Seville

This was excellent. A fun group and great guide.

Quality of Experience

Food

Ronda Wine Experience

Spain

Mostly was a promo for this brand of wine. Shorter than expected and of course, nothing was happening as we were out of wine production season.

Quality of Experience

Private Guided Visit of Córdoba

Spain

Great guide - interesting and knowledgable.

It’s genuinely hard to find the right words to explain just how incredible our recent trip to Napoli, Positano, and the Amalfi Coast was — all thanks to the phenomenal planning and support from Jessica at Storywalking.

From start to finish, every detail was perfectly curated. Jessica arranged wonderful hotel stays in both Napoli and Positano, offering comfort and charm with beautiful local character. But what truly made this journey exceptional were the experiences she lined up: a heartfelt cooking class on a local farm, a wine tasting at a breathtaking vineyard overlooking the Amalfi Coast, a dreamy boat ride to Capri and back, and a food tour in Napoli that was as authentic as it gets. Each experience felt personal, genuine, and deeply connected to the soul of the region.

One of the standout aspects of working with Jessica was how seamless everything felt. Daily reminders of the next day's itinerary and her constant availability for any help made this a true no-fuss, no-bother vacation. We never had to think twice about logistics — we simply showed up and enjoyed.

It wasn’t just a trip; it was an immersion. Storywalking didn’t just give us a vacation — they gave us a story worth telling (if only we could find the words to do it justice!).

Highly, highly recommended if you're looking for an authentic, stress-free, and unforgettable Italian experience. Grazie mille, Jessica!

Lucy was very responsive and helpful throughout the trip. The trip was also very well organized and we appreciated the build up to the safari at the end. The recommendations were fantastic.

Paula with Kimkim was so knowledgeable and helpful with our trip to New Zealand. Neither of us knew much about the country or where to go. When we told her our interests she guided us to great places for hiking. Mt Cook, and especially the REALLY fantastic view from our room at the hotel she recommended was stupendous! We had several days of clear skies which we understand isn’t always the case. Abel Tasman hiking along the beaches for 7 miles after getting a water taxi drop off was another highlight with its giant tree ferns. The guided hikes she recommended during the trip were interesting and informative. Paula also returned our calls promptly so we didn’t have to wait long to get answers which is very helpful in making plans. Thank you Paula!

I arrived in Japan after spending a week in China. My China trip was booked with another company and we had top notch service everyday. Our trip in Japan did not provide the same experience. We booked this trip with another couple, each of us arriving about 3 hours apart. I was told that it was important to provide our flight information so that our driver would not need to wait unnecessarily. Both of us did this, months before our trip began. My husband and I arrived first, and we expected to have to wait for the other couple for our driver to arrive. The driver was texting me as soon as we landed. Regrettably he then had to wait three hours for the other couple. We were then told we would need to pay an additional $10,000 yen because of this. Had Shona paid attention to both of the flight schedules this would not have happened.
Our biggest issue was communication with Shona. I would send her a message via the chat and when I got no response after a day, I called the contact number provided. I had to do this 5 times during the trip as Shona was not responding to my chats. It got so the person manning the contact phone, knew m y voice and would acknowledge me by name. Shon would then respond. The other couple and I sent her chats describing our frustration. Her communication improved but we still had issues. Her communications weren't always clear, a good example was the directions from the train station to our hotel in Osaka. She told us it was a 15 minute taxi ride or bus ride to the hotel, or we could walk it for 20 minutes. We exited the train station and walked quite a distance to the taxi stand and thankfully, our friend put it in our phone gps and we discovered if we had turned right out of the train station the hotel was about 2 minutes from us as it was literally part of the train complex. We shared this information with Shona and it was clear she didn't understand our feedback.

Our hotels all met our expectations. We had one issue when we checked in at our first Tokyo hotel. Our confirmation stated a king room and they said that was not the information the hotel had. We contact the number we were provided and Shona said she would take care of it. I took about 2 and a half hours to get it straightened out.
Our guides Yumi Takahashi, and Hector Julio Bozahelfers were outstanding.
Satomi our guide for the Himeji was a nice person but she didn't have the expertise the other guides had. W commented at the end of the day that she took more pictures than we did of the cherry blossoms and castle. It appeared to us she listened to the other tour groups and then provided us with information.

Our Yanka Historical Walking Tour was not what we expected. The description said lunch was included. Lunch was a glass of sake and three meatballs on a stick. We did three other Magical Trip excursions and they were all far superior to this one.

Our experience should have been stress free, but there were many days in the first two weeks where we were waiting on communication with Shona. I shouldn't have had to call the help line as often as I did. I believe she finally understood our frustration and did improve communication with us during the last of the trip.

Hotel Reviews

The Happo

The staff were terrific. Location was perfect in getting around to the ski lifts and restaurants. The restaurants, Geo's in the hotel was excellent.

Authenticity & Character

Charming ski hotel

Location

Centrally located near the lifts, bus station and restaurants.

Staff

Friendly, and very helpful with whatever we needed.

Cleanliness & Comfort

Rooms are comfortable and clean.

Cerulean Tower Tokyu Hotel

Tokyo

Beautiful hotel with lots of extras.

Authenticity & Character

Location

Very close to lots of restaurants as shopping

Staff

Cleanliness & Comfort

Activity Reviews

Drive to Hakone with Mt. Fuji Tour

Hakone

Yumi our guide did a great job with this experience as it was snowing! Great selection for lunch.

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Sake Tasting & Snow Monkey Park Tour (Join-in)

Nagano

Warm day so we didn't see the monkeys in the springs. A little icy on the trails.

Quality of Experience

Guides, Drivers and Staff

Transport

Yanaka Historical Walking Tour in Tokyo's Old Town

Tokyo

Not what we expected. Lunch was to be included and all we got was a drink and three meatballs o a stick

Quality of Experience

Food

Guides, Drivers and Staff

Hiroshima Bar Hopping Food Tour

Hiroshima

This ended up being about food and the bars. Great choices by the guide.

Quality of Experience

Guides, Drivers and Staff

Kimono Tea Ceremony at Kyoto Maikoya

Kyoto

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Tour of Arashiyama Bamboo Grove & Sagano Scenic Railway

Kyoto

Beautiful experience

Quality of Experience

Guides, Drivers and Staff

Hector was a great guide. Very knowledgeable and helpful

Transport

Miyajima Half-day Trip Historical Walking Tour

Hiroshima

Beautiful day on the island

Quality of Experience

Our guide was flexible as we wanted to walk and experience the island casually.

Guides, Drivers and Staff

Transport

Dress warm for the ferry

Full Day Kobe Hakutsuru Sake Brewery Museum and Himeji Castle Tour

Osaka

The castle and ground were beautiful with all the cherry blossoms

Quality of Experience

Guides, Drivers and Staff

The guide did not have a lot of information. Driver was fine.

Transport

I loved that Luca was able to answer any questions via the WhatUp app at anytime during our trip.

All the guides assigned to our group of 4 were excellent, however special mention goes to Mizuho in Kyoto and Cherry in Osaka who were just superb and gelled effortlessly with us.

Sandy’s organisation for the entire trip was second to none and anything asked however small was no problem for her to review or organise.

Patagonia: Where the Wild Whispers and the Sky Roars

"Muy fuerte" doesn't even begin to describe the raw, untamed power of Patagonia. This land of colossal skies and jagged peaks seared itself into my soul, a visceral experience that transcended any travel brochure. Our journey was a symphony of contrasts: cozy refugios echoing with trekkers' tales, luxurious hotels offering respite from the elements, and glamping under a star-drenched canvas.

We traversed this breathtaking landscape by every means imaginable – soaring above it by plane, bumping along rugged roads in private transfers, skimming turquoise waters in zodiacs, swaying atop sure-footed horses, and, most intimately, conquering its trails on foot. Each mode of transport unveiled a new facet of Patagonia's grandeur.

The iconic "W" trek tested our limits, rewarding us with panoramas that defied description. We shared laughter and stories with fellow adventurers, forging bonds strengthened by shared awe. The culinary delights, paired with robust Chilean wines, fueled our bodies and spirits.

Walking on ancient glaciers felt like stepping into a frozen time capsule. We witnessed the "Patagonian Ice Dragon" – a aquatic insect that completes its entire life cycle within glaciers – and held our breath as an avalanche, a distant white thunder, reshaped the mountainside.

Yet, beyond the grand spectacles, it was the subtle, profound moments that truly captivated me. The vast, untainted skies stretching to infinity, the Milky Way ablaze with celestial fire, the quiet satisfaction of conquering challenging trails, and the sheer, sculptural magnificence of Torres del Paine’s granite towers – these were the memories etched deepest.

We didn't encounter a Mylodon, that elusive prehistoric giant, but the pull of Patagonia is undeniable. We'll surely be back!

A word of advice: Don't wait. Experience this wonder while your legs are strong and your spirit is ready to embrace the wild.

A heartfelt thank you to Erin and Dittmar Travel for their impeccable logistics, seamlessly orchestrating a journey that allowed us to fully immerse ourselves in Patagonia's magic. They transformed a dream into an unforgettable reality.

Hotel Reviews

Altiplanico Puerto Natales

Natales

Cozy, warm and close to Puerto Natales. Super friendly staff, great breakfast and dinner. 10/10 would return.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Refugio Paine Grande

Puerto Natales, Chile

We are in our late 50's but did not feel out of place among the younger trekkers. Very comfortable and authentic.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Refugio Grey

Torres del Paine National Park

excellent jumping off point to hike the W. take the catamaran, enjoy a Pisco sour, take a walk on the nearby glacier, visit the suspension bridges

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Lago Grey

Torres del Paine

very comfortable, full service hotel just outside TdP. Excellent meals and service.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Las Torres Patagonia

Torres del Paine

excellent location to hike to the base towers - 12.5 miles round trip + 3500 feet of gain. . 8 hours. Then return to the comforts of this beautiful hotel and enjoy the home brew (Pienero). The bar in this far away place is a crazy surprise.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Baguales Glamping

Torres del Paine

Glamping at Sierra Baguales is a special place that few tourists get to experience. Incredible landscape, horses, domes, Estancia.

Authenticity & Character

Location

Staff

Thanks so much Trisha ! We are looking forward to coming back to visit your Lodge in the future !

Cleanliness & Comfort

Activity Reviews

Private Multi-Day Program at Estancia Baguales

Estancia Los Baguales

Quality of Experience

Guides, Drivers and Staff

Transport

Torres del Paine Full Day Private Tour

Chile

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Day Trip to a Patagonian Estancia

Chile

Don't miss out on this experience ! Traveling through the fjords by boat was awesome, horses were beautiful, the folks at La Peninsula were extroidinary

Quality of Experience

Guides, Drivers and Staff

Transport

Ice Hike on Glacier Grey

Chile

Zodiacs, hiking, crampons , .... helmets, ... the tour is run by professionals who are keen on safety yet provide an unfettered experience on the ice .

Quality of Experience

Guides, Drivers and Staff

Transport

Grey Glacier Boat Tour (Refugio Grey to Pingo)

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Trip Briefing at Dittmar Adventures

Puerto Natales

Quality of Experience

Guides, Drivers and Staff

A 5 star scale is not sufficient to rate my experience planning a trip to Norway with Mathia! I sought an off-the-beaten path, stunning, relaxing, reinvigorating adventure with my teenage son. After being told by Norwegians and American friends who had traveled to the quieter Northern regions that our desire to explore up there in a relatively short trip was ambitious and that the weather would be risky, But Mathia inspired me to trust his love for the region and orchestrated an itinerary that captured exactly what we were seeking...and more! Of course it's impossible to see everything that this otherworldly country has to offer, but I know we used every day well, without having to skim through a landscape that must not be rushed. When I made a mistake in booking a flight, Mathia heroically and selflessly adjusted the plan at the 11.9th hour and we didn't miss a beat. I have ZERO regrets about how we spent our time. We felt well taken care of by innkeepers and adventure guides known to Mathia. We tasted the local flavors. We fell into the rhythms of the midnight sun. I will forever be grateful for Mathia for making this dream trip possible and would trust him again in a heartbeat!

My trip to Japan was extraordinary because of Leny.
Hee daily follow up was so useful
Leny knew exactly what I had in mind. The hotels choices were excellent & a few footsteps away from restaurants and services.
Traveling by trains & navigating huge stations with lots & lots of crowds can be pretty intimidating but the detailed maps Leny provided made it very easy to do this.
The guide in Tokyo was excellent giving me detailed historical information about the shrines & shintos we visited & came prepared with charts to explain the differences between shrines & shintos.
Marco the photographer was amazing choosing all the perfect locations for an excellent photo shoot.
My guide to Nara did a lot of research & came prepared with sheets & charts. I found this very sweet. Shows the real Japanese ethics & dedication to work.
Thank you Leny for creating the best travel plan for me & for making my first trip to Japan unforgettable.
You are the best!

Wow, top two trips of my life! Everything we were interested in, it was accommodated for. We stayed at lovely hotels, were safe the whole time as well had memorable experiences. As someone who has a lot of more traveling to do in her life, I will continue to book with Kim Kim! Thank you for a wonderful family trip!

We had the best experience planning our trip with Moonika. She was helpful and even when we had to push out the trip by 6 weeks because of passport delays it was seamless. During our trip the guides and activities booked were perfect. We enjoyed our northern light tour, dog sledding with bear hill, reindeer sleigh ride with beyond arctic and ice fishing/orienteering with Nordic odyssey. Our accommodations were super nice, at great locations to city center for restaurants and shopping. I am thankful for the lifetime of memories that were made. Thank you KimKim for a memorable adventure. Will definitely use this company on our next adventure!

Hotel Reviews

Arctic Light Hotel

Rovaniemi

Lovely hotel, fabulous location and great rooms!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Nova Skyland Hotel

Rovaniemi

Lovely hotel, great accommodation and great location!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Family Husky Safari

Rovaniemi

Quality of Experience

Guides, Drivers and Staff

Transport

Flexible Northern Lights Hunting

Rovaniemi

Quality of Experience

Guides, Drivers and Staff

Transport

Reindeer Safari in the Nature of Lapland

Rovaniemi

Quality of Experience

Guides, Drivers and Staff

Transport

Snowshoeing and Ice Fishing Adventure

Rovaniemi

Quality of Experience

Guides, Drivers and Staff

Transport