Kimkim Trip Reviews

We had an amazing trip , KimKim not only saved us time , and the stress of planning, all of the guides and services were amazing. The hotels were fantastic and all of the transports were incredibly reliable and on time. Huge thank you to Bella, Marty, PIM and many others along the way . Bella was an incredible help and super detailed to Align our trip to our needs, and incredibly responsive and knowledgeable. . Thank you !

We just got back from our two week trip in Patagonia. We had a wonderful time and loved hiking and exploring both in Patagonia and in the cities of Santiago and Buenos Aires. We really appreciated the ability of the KimKim team to be flexible to our specific trip preferences and itinerary desires, and having the in-country help number was very helpful. We particularly loved our time in El Chalten, where we could easily go on day hikes straight from town. In contrast, in Torres del Paine we had opted to do a group hike so that we could stay in Puerto Natales to save money and still do the Base de los Torres hike, but a few members of our group were very slow hikers and our experience was impacted by the need to constantly wait and the challenge of trying to lead a small group across many different ability levels.

There were a few areas where, in hindsight, the KimKim team could have done better in guiding our trip planning and providing locally relevant recommendations to make things a bit more smooth:

1) We did not receive specific times for bus departures and domestic flights between destinations until a couple days prior to arrival at our second destination (the first destination organized by KimKim). Even when we asked on the portal a couple days before the trip, we were unable to get a response until we reached out to the emergency Whatsapp number. This made it challenging to make specific plans that required reservations or to decide what activities we could do in the time either before departures or after arrivals.

2) We were in Puerto Natales for Christmas Eve and Christmas, and it would have been helpful to know in advance that restaurant reservations would be required for these days. This is the type of insider information that we hoped to get by using a trip planning service, but we were unaware and struggled to find a place to eat.

3) Two of our four pre-booked outdoor activities (Kayaking and Rafting) were cancelled due to adverse weather. While this is somewhat unlucky and bound to happen in a place like Patagonia where the weather can change on a dime, we would have appreciated a bit more of a warning or conversation about the potential likelihood of this happening when we were having the conversations around planning. We got the sense from the tour operators that they have to cancel a large proportion of their trips and this would have been good to know from the get go. While we were able to get refunds for these activities, they took some time to come through.

Overall, we did enjoy our trip and had a blast hiking, exploring, and eating our way across both Chile and Argentina!

Hotel Reviews

Savoy Hotel

Buenos Aires

This hotel is a nice gem in this neighborhood of Buenos Aires! The inside, with the high ceilings and ornate decorations feels like a luxury experience. Our stay was very pleasant. The included breakfast is good, the staff speaks very good english and is very helpful, the rooms were clean, and they were able to accommodate storing bags and showering before our evening flight. The location worked out well for us. It seemed centrally located, about a 10-30m walk from most things.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Chalten Suites Hotel

El Chalten

We stayed at this hotel right in the center of El Chalten for 4 nights while hiking. Overall we had a very pleasant stay. The highlights were the amazing views, breakfast, location, and kind staff. Our only less than perfect experiences was no way to cool the room (it was very warm despite no heat and it being ~15 degrees outside), and the bathroom fan being on a 5s timer making it nearly useless.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sent Hotel Calafate

El Calafate

Our stay here was mixed. It is very close to the bus terminal making it convenient, but a decent walk from the town. The bad: The interior was slightly outdated, and the room was small. On the first day, the common spaces smelled of cigarette smoke, but that was gone on future nights. The street lights from outside are very bright, so the blinds are a must at night. Finally, the wind is so powerful, and the roof so flimsy, there were sounds of metal clanging on the roof throughout the day and night. The good: Breakfast was great, and the rooms were very clean. The price seemed reasonable given this is a tourist town.

Authenticity & Character

Location

Staff

More attentive front desk staff for check in

Cleanliness & Comfort

Ensure there is no cigarette smoke smell, and better secure whatever is on the roof making a ton of noise in the wind

Weskar Lodge

Puerto Natales

This is a nice hotel just outside of town. The rooms are warm, and ours had a great view of the fjords. The walk to town is beautiful, but also must contend with the extreme wind making it feel like more than the 5-10m walk advertised. This would be a 4-star review, however on checkout the hotel presented us with a bill of unexpected charges (box lunches, and the welcome drinks we thought were included).

Authenticity & Character

Location

In vs Out of town

Staff

Cleanliness & Comfort

Activity Reviews

Dinner Tango Show at Café de los Angelitos 🍷🎶

Buenos Aires

This was our first tango show and was enjoyable. The dancers were professional, and musicians (especially the accordion player!) were great. However, it was over the top targeted at tourists and felt like a whole production. The food was not good, the tables were packed together and not intimate (big long tables of people, not individual tables). We would have preferred to find a more authentic feeling tango experience, but still enjoyed ourselves.

Quality of Experience

Food

The food tasted like it was prepared on an assembly line. Despite them asking how the steak should be cooked, they were all medium well.

Guides, Drivers and Staff

Transport

Full day tour to Parque Nacional Los Glaciares and Minitrekking

El Calafate

This is such a unique experience, one of the few places in the world you can experience hiking directly onto the glacier. The operation is very commercialized (probably ~70 people per hour), but the actual glacier trekking is done in smaller groups and was amazing. This made the otherwise so-so time in El Calafate worth the stay!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Our bus broke down on the way back, but a new bus was sent out promptly so the delay was <30 minutes.

Dinner at Mako Fuegos y Vinos

El Calafate

What a fantastic dinner! The food was amazing, the wine was superb, and the steak was the best steak I'd ever had. This dinner was a highlight of our whole trip.

Quality of Experience

Guides, Drivers and Staff

Full day Hiking Base Las Torres - 20km approx

Puerto Natales

This hike delivers what it says - a guided trip from Puerto Natales to the base of the towers. However, there were some aspects for us which could have been better. The main struggle was our group had a wide variety of hiking abilities. This was a challenge to manage for the two guides. This meant we paused often for breaks to let the slower folks catch up. It felt like playing stop and go at times. The weather was also not ideal, and the guides suggested at a few points we wouldn't even attempt the final stretch to the lookout. In reality, the final stretch was totally fine for the ~half of the group with some hiking experience and we (along with all the other guided and unguided hikers we saw) made it up without issue despite all the hesitation from the guides. Overall, I think the hike was probably 2-3hr longer than it needed to be given our fitness level. The guides themselves were very nice and knowledgeable about the park, and could answer many questions about the plants and animals we saw along the hike. While there could have been aspects navigated better in retrospect, the guides were stuck with a difficult range in hiking fitness for the group and no matter how they approached it not everyone would be satisfied.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

The driver was great, but the climate control in the van was all over the place

Your team quickly adapted to cancellations and weather issues that we encountered. We also felt they your team personally assisted us throughout the trip. Thanks

The Spain vacation was wonderful thanks to Coraima and the KimKim team. They made great recommendations and their responsiveness and reliability was excellent. I would definitely consider using your services for future trips.

Our travel agent at KimKim, Hien, was so helpful not only setting up the trip before we left, but also on the trip.
Throughout our time in Vietnam and Cambodia, she kept in touch with us to make sure we liked our guides, that we likes our tours and making sure we were where we needed to be. She checked in to see if we wanted to move our flight forward to better suit our itinerary then made the changes on her own. She even sent me a special gift on my birthday.

This trip was so wonderful and it was all completely suggested and created by Hien. I would highly recommend her to anyone looking at visiting Vietnam and Cambodia!

Hotel Reviews

Lynnaya Urban River Resort

Siem Reap

Beautiful hotel! They have a roof top restaurant with happy our and live music that is lush with flowers and vegetation and draping. Great steak! The pool was relaxing and zen. Perfect location close to the river and the downtown night life.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Siesta Hoi An Resort & Spa

Hoi An

This hotel is so beautiful! The staff was amazing, the food was great, the spa was incredible. All 4 of use took in a day the spa for the cost of 1 massage in the US

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ambassador Signature Cruise

Great view and food. They had a fun night of happy hour, dinner and live music outside on the roof with a light show.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

O'Gallery Premier Hotel & Spa

In the center of everything! Clean, large rooms and fantastic breakfast!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Bach Suites Saigon, A Member of Design Hotels

Central location, top notch facilities and staff

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Lantern Making & Thanh Dong Organic Farm ( HUT)

Hoi An

Lantern making was a great activity to do with the kids and meeting the farmers and seeing their way of life was very interesting.

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Dark & Bright Cave - Disembarking Ambassador Cruise

Ha Long Bay

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Immerse in the Beauty of Lan Ha Bay - Ambassador Signature Cruise ( Day 2)

Vietnam

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Discover Lan Ha Bay - Viet Hai Village - Onboarding Ambassador Signature cruise

Ha Long Bay

Absolutely Beautiful!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Exploring Ho Chi Minh city Half Day Tour

Ho Chi Minh City

One of the top experiences of the trip. The room was pitch black so you really focused on the food and trying to eat it. I'm not an adventurous eater, so it was wild not knowing what I was eating, but every dish was so flavorful and delicious. It was fun to find out afterwards what each dish was.

Quality of Experience

Guides, Drivers and Staff

Transport

Hanoi Street food walking tour (S)

Hanoi

We got to try so many new foods. I felt save trying street food with my guide picking the right vendors.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hoa Lu And Tam Coc Exploration

Vietnam

Beautiful experience that gets you outside of the city.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hanoi Half Day City Tour & Train Street

Hanoi

Don't miss this fun experience. This was the highlight of our Hanoi experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Explore the Cu Chi Tunnels

Ho Chi Minh City

This gives you an intimate understanding of the mental warfare that Vietnam used to on the enemy soldier who never knew where the Vietnamese would pop up with a surprise attack..

Quality of Experience

Guides, Drivers and Staff

Transport

VIP Fast Track Service

Vietnam

1st class treatment. They meet you at the gate and guide you through all customs, baggage claim, etc.

Quality of Experience

Guides, Drivers and Staff

Transport

Our first trip to Brazil was an adventure we will never forget- we put our trust in Bruno to plan this amazing trip. From the moment we arrived until the end everything was perfectly organized in a safe & fun way. At each step of our journey we were met by local guides (Sol & Luis) who took incredible good care of us. It was our first time planning a trip with KimKim and it won’t be the last. All of our wishes came true.

Hotel Reviews

Pousada Naturália

Angra dos Reis

A bit rustic and sometimes noisy but great overall experience. Be prepared to carry your luggage from the harbor (10 minutes)

Authenticity & Character

Great buffet breakfast

Location

A bit of a walk with luggage

Staff

Thanks to the staff for helping us carry our luggage

Cleanliness & Comfort

Miramar Hotel by Windsor

Rio de Janeiro

The size of the beds was HUGE … bigger than a California king … great sleep Excellent breakfast

Authenticity & Character

Location

Right on Copacabana… walking distance to lots of activities and restaurants

Staff

Cleanliness & Comfort

Amazon Premium Lodge

Manaus

Comfortable beds - clean - quiet Just needed an extra blanket

Authenticity & Character

Location

Staff

Villa Amazônia

Manaus

Great boutique hotel downtown Manaus with great beds.

Authenticity & Character

Location

No

Staff

Cleanliness & Comfort

Activity Reviews

Half island tour by speedboat to Ilha Grande from Vila do Abraão

Ilha Grande - Rio de Janeiro

The island is really a backpacker paradise - jungle & beach combo with great hikes and beautiful secluded beaches (reachable by boat). Food options are plentiful but expect to wait a long time to be served.

Transport

Boat to and from the mainland to the island is packed and luggage is everywhere

Welcome to Rio de Janeiro

Rio de Janeiro

Beautiful city with lots to do - safer than I expected - beaches are gorgeous but crowded.

Quality of Experience

Great to have a guide with you to experience the real thing

Guides, Drivers and Staff

Transport

Amazon Premium Lodge 4 days/3 Nights

The Amazon

In the heart of the earths lungs … insane beauty and quiet place - farm to table food - Piranha fishing and night time boating to see caymans was brilliant

Quality of Experience

Food

Guides, Drivers and Staff

Sol was a great young dynamic and knowledgeable guide

Transport

Plan for a rough ride getting there … 2 buses & 2 boats which we didn’t know about

All the guides were great, particularly Fatima and Achmed. I forgot to mention that each time we arrived at the Cairo airport, from Heathrow and Aswan, there was no on there to greet us. From Heathrow we waited 50 minutes before we found someone from Sun Pyramids and from Aswan we had to find the sun pyramid representative who spoke no English and seemed completely lost.

Hotel Reviews

MS Salacia Nile cruise

everything was great except that they missed two wake up calls.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hilton Cairo Grand Nile

cairo

Everything was great. As a 81 year old senior citizen getting in ad out of the bath tub was a challenge as the tube wall was about 2.5 feet high.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Tour to High Dam, Philae Temple, and Obelisk / Check out

Aswan

we did not go to the obelisk. we went to the botanical garden and nubian village intead

Abu Simbel Temple

Aswan

We did not go. We did not realize that this was four hour drive to and from through the desert in a caravan for safety with a one hour visit. We should have been told this when the trip was being planned originally

Edfu, and Kom OmboTemples

Aswan

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Luxor West Bank

Luxor

Quality of Experience

Food

Transport

Karnak Temple, Luxor Temple, and Luxor Museum

Luxor

Quality of Experience

Food

Transport

Tour To The Newest Saqqara Tombs

Cairo

Quality of Experience

Transport

Half day To Egyptian Museum

Cairo

Quality of Experience

Guides, Drivers and Staff

Transport

Tour to National Museum, Moez St. and Khan El-Khalili

Cairo

Food

Guides, Drivers and Staff

Transport

Half Day Tour To The Grand Egyptian Museum “GEM”

Egypt

Guides, Drivers and Staff

Transport

Tour to Giza Pyramids With Camel Ride

Cairo

Guides, Drivers and Staff

Transport

My college-age son and I had an incredible time!
La Paloma Lodge was a pearl -- accessible only by boat, it is nestled in the rain forest and the experience of staying there was both novel and comfortable. My leg was eaten by sand fleas at the local beach, but otherwise we had a wonderful tour of Corcovado National Park, and the Cano Island snorkeling was fun. The only thing I would comment on is that the snorkeling trip ends with lunch on a beach (we were at San Josecito Beach) but there is no bathroom available there (which was surprising). I was also stung by multiple jellyfish larvae while snorkeling, so that was a bit rough. I was itchy due to the sand fleas and larvae stings for a full week afterwards. I would have appreciated a heads up about these in advance, as I did not adequately protect myself.
Manuel Antonio was awesome, but in particular, our hotel (Hotel Mariposa) was spectacular. The resort is breathtakingly beautiful, and there are monkeys and macaws surrounding the property. I went for a daily swim in the pool because it was so beautiful and comfortable. The food at Le Papillon is a bit overpriced but it is delicious.
The Manuel Antonio hike with Andres (an ornithologist and naturalist) was incredible. He can spot a dragonfly from 100 feet away. It was a privilege to learn from him, and his powerful scope was instrumental in getting some incredible photos. We LOVED the whitewater rafting, even though water levels were low. In retrospect, I would have wanted to go in a full raft (not a raft for just the two of us and our guide), as the heavier raft leads to a bumpier ride. The guides at Amigos Del Rio were excellent.
The surf lesson with Sebastian (who works for Glen) was good, even if there was as much chatting as there was surfing. The Manuel Antonio beaches are perfect for learning to surf. The only unfortunate aspect was that our driver to and from the lesson never showed up so we had to rely on alternate mechanisms. Also our itinerary listed the lesson as "2 hours" in one place and "3 hours" in another place. Turns out it was only 2 hours, but that was plenty.
All in all, the team at Serendipity did a great job, and Adrian was accessible on WhatsApp at all times. That was hugely helpful.
Here are my suggestions:
1. More specificity on what to expect and where to be. It's great if a tour starts at 7:50am. Where should we be at 7:50am? Hotel reception? Security gate in front of hotel? Who should we look for? There are times when multiple tour guides approached us, but we were not the right clients. It would have helped for us to have a name/company to look for.
2. Lay out where we will and will not have access to internet. At La Paloma, there is no cell service, and the only WiFi provided is in the central restaurant.
3. Warn people of sand fleas and jellyfish (golden line) possibilities.
4. Recommend tours like the mangrove tours or the night tours. We did not book these in advance but word of mouth indicates that they were amazing.
All in all, we had a great time, and I appreciate Serendipity Travel very much for booking such excellent guides and experiences.

🌟 I'm absolutely blown away by the incredible trip to Peru that Kim Kim Travel Agency, as arranged by Jimena for my family! 🤩 Every single detail was meticulously planned, and they went above and beyond to ensure we had an unforgettable experience.

The guides were top-notch - flexible, pleasant, and personable. They made sure we were comfortable and happy throughout the trip. And even when an outside vendor didn't quite meet our expectations, Kim Kim Travel Agency still fought for us and made things right. Talk about amazing customer service! 💪

From start to finish, Kim Kim Travel Agency carefully monitored and supported every aspect of our trip. They truly made this vacation a huge success for our family. If you're looking for an stress-free, incredible travel experience, look no further than Kim Kim Travel Agency! 🙌

Thank you, Kim Kim, for making our Peru trip truly unforgettable. We can't wait to plan our next adventure with you! 😊

We have rarely used tour guides, though we travel frequently. And we'd never used an online tool like Kim Kim before. It really was a great combo of tech (KimKimm) +people (Across Portugal). The trip was well planned, fit our criteria, gave us the freedom to explore while securing must-see and do activities. From the jump, Joao at Across Portugal worked with us to shape our itinerary and communicated regularly. But all that really was just the start. Joao's team at Across Portugal reached out to us via Whatsapp twice a day and, for example, linking us to the tickets we'd need for our trip to Sintra so they were handy on our phones. It felt very much like we had friends in-country to the point that somewhere along the way we started sending the team photos through Whatsapp. Perhaps though, best of all, when our flights got canceled out of Porto due to weather in Amsterdam, Joao supported us by securing transportation to and a hotel in Lisbon. All that service, plus a tech platform that was intuitive and delivered clear itineraries. So ... do see Portugal. It's an amazing place full of kind people, great food and signature moments (we'll certainly remember many as life-long travel highlights) ... And when you do, use Across Portugal and Kim Kim.

Muito obrigado!!! to Joao, Diana, Marisa and Pedro at Across Portugal; Our drivers Carlos, Ruis and Ricardo; Our walking tour guides Rita (Lisbon) and Sara (Porto) and the many great folks at the Heritage Liberdade Hotel in Lisbon; PineCliffs Resort in the Algarve and PortoBay Flores Hotel in Porto. 5 stars all around!

The trip to Vietnam was fantastic, from the planning stage to the return home.
Trang helped me plan the itinerary and activities for each day. I really enjoyed the peace of mind of always having a driver waiting for us at the airport and hotel for our tours.
My best experiences were the tours in the Mekong Delta and Ben Tre, Cu Chi Tunnels & Ho Chi Minh City Tour, Legendary Russian Jeep City Tour in Hanoi, and Lan Ha Bay Day Cruise.

Hotel Reviews

The Ann Hotel Hanoi

Hanoi

The hotel was very good, clean, and the room was comfortable. The breakfast had a lot of variety, but I thought the quality could be better. The location was good, but if I go back to Hanoi, I will choose another area.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palm Garden Resort - Hoi An

The hotel is beautiful, right on the sand, with a restaurant serving the beach and pool. There are three restaurants in the hotel, a games room, spa, and pool. Refreshments, coffee, and a small snack were available to guests in the lobby. The room was comfortable, and we received water every day. The facilities were very clean, and the hotel garden was very well maintained. The hotel was beautifully decorated and authentic. Breakfast was spectacular.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Orchid Saigon Hotel

Ho Chi Minh

The hotel was comfortable, the staff very gentle and the breakfast delicious.

Authenticity & Character

Location

Extremely well located

Staff

The staff was very helpful and gentle.

Cleanliness & Comfort

Activity Reviews

Ho Chi Minh City - Mekong Delta, Explore Ben Tre - Ho Chi Minh City

Vietnam

Foi uma experiência maravilhosa visitar o Delta do Mekong. Eu não acreditei quando vi os canudos com os nossos nomes gravados e achei sensacional. O guia foi fantástico e nos explicou muitas coisas durante o passeio.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hoi An - Hue City tour - Hoi An (Join-in a small group) HUEHA

Hoi An

I enjoyed visiting Hue. It was a long tour with a small group. I think if I had chosen a private tour, I would have had a better experience. I didn't like the place where they took us for lunch, as there was no menu option, and the service and food were not good. I thought that the route through Hai Van Pass and Lap An Lagoon - Lang Co beach would be attractions, but we just passed by these places. Anyway, it was interesting to visit Hue.

Quality of Experience

Definitly the restaurant for lunch must be changed.

Food

It was very bad: food and service.

Guides, Drivers and Staff

They were respectful, gave us attention, but with a bigger group the experience is not marvelous.

Transport

The car was good, but could be better. It was not comfortable.

We loved our trip to Mexico! We booked through Kim Kim on a friend's referral, and the Kim Kim team was patient, knowledgeable, and exceptionally helpful as we navigated the process of building our customized trip plan. We went through a variety of options through the design of our trip, and Hugo and the team were extremely helpful - finding options, presenting them and waiting as we reviewed everything, giving us time to make decisions, ask questions, and then modifying as we needed to. They have a ground team support that connected with us a month before our trip date, who were kind, approachable, knowledgeable, and extremely responsive. This made us feel confident and supported from day one through the post-trip period. This team understands how to value their customers. We will definitely use them again, and we look forward to it.

It was an amazing memorable trip. Couldn't have asked for more to celebrate our 25th anniversary. Coraima and Summer were super helpful leading up to the trip, building the perfect itinerary and assisting with changes through the trip. Hotels were very comfortable, clean and we received great service. Special shout out to the guides (Tatiana, Ruth, Guadalupe, Alvaro and Carlos) were all awesome and took good care of us on the tours. One of the best trips we have had and highly recommended.

Our family trip to South Africa, booked through Kimkim, was extremely well organised from start to finish. The itinerary was well balanced, flexible and perfectly suited for travelling with children. Accommodation and activities were well chosen, and communication with the local organisers Anna-Marie and Deb was warm, clear and responsive. Thanks to Kimkim, we could fully enjoy the trip without any stress.

We had only three days in Mendoza, so we needed to get the most variety we could out of that - Carolina was really helpful in that respect, and also very accomodating with numerous changes along the way as we juggled with trying to coordinate 14 flights with a travel agent back home. She was also very patient with my millions of questions :) In those three days we covered a city tour, mountain hike, wine tasting and cycling through vineyards, and another trek through the Uco Valley where we discovered more beautiful scenery.

Hotel Review

Argentino Hotel

Mendoza

Great hotel, clean and comfortable with a good range for breakfast. Across the road from the main plaza se be prepared for music/noise on Saturday and Sunday - this didn't go beyond 11pm though.

Authenticity & Character

Location

Within walking distance to

Staff

Cleanliness & Comfort

Activity Reviews

Trekking Quebrada del Cóndor

Mendoza

Our walk through this beautiful area was peaceful and soul fulfilling, made all the better by our informative and thoughtful guide, Emiliano. The view from the final mirador was spectacular. There was a traditional Argentinian plancha at the end - we are vegan, the chef (and owner) Agustin went out of his way to create something wonderful for us which was very much appreciated.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Biking Through the Vineyard 🚴‍♀️🍷

Mendoza

We went by car to the Venorum winery, an award winning boutique winery owned by the Altieri family, and were treated to a very informative tour followed by wine tasting (exceptional wines!). This was followed by a bike ride through vineyards and a small town to a delicious lunch at Terrazas de los Andes - another renowned winery with beautiful restaurant and surroundings.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Trekking Confluencia 🚶‍♂️🚶‍♀️

Mendoza

This was a request from me, as a mountain lover, and I was not disappointed. We had views all the way of Aconcagua, at 6962m the highest peak in the Andes, South America, and the Americas. A not too strenuous hike as it is a long steady climb with not too much altitude change. Our guide Frederico was very knowledgeable. Lunch and snacks were provided and were much appreciated :)

Quality of Experience

Guides, Drivers and Staff

Transport

We had an amazing time in El Chalten and Ushuaia. Erin was very patient in organising things to suit our interests, and dealt with lots of changes and tweaks as we finalised our flight details and other parts of our month long trip elsewhere. Highlights were our treks in El Chalten (delicious lunches delivered to our hotel each morning) and walking with the Penguins on the Isla Martillo. We didn't really see much of Buenos Aires as being December 31/January 1 as most places were closed (had we known we might have chosen to spend out time elsewhere on those days). The accomodation was excellent throughout as were our guides Laura and Martin in Ushuaia. The scenery from El Chalten to Ushuaia is spectacular and we would go back in an instant.

Hotel Reviews

Vain Boutique Hotel

Buenos Aires

Modern boutique hotel with very comfortable beds, great aircon (essential in BA), well equipped and roomy bathroom and all very clean. Nice options for breakfast and good coffee. Nicolas on the front desk was a treasure. My only point would be that the rooms are quite noisy and we could clearly hear people in the room above, and were woken several times by people returning to their rooms late.

Authenticity & Character

Staff

Cleanliness & Comfort

Los Naranjos

Ushuaia

Very comfortable and clean hotel with great breakfast options. We had a quiet room facing the side of the building (rooms facing the roads may not be so quiet) and found the rooms to be quite spacious. Bathroom was nice and roomy too. It was great to be able to adjust the heating to our taste (not always the case in hotels).

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Trekking to Glacier Vinciguerra & Laguna de los Tempanos

Ushuaia

Mixed feelings on this trek - the view at the end was absolutely spectacular so well worth the effort, and the walk through varied landscapes to get there was also appreciated.

Discover the Beagle Channel - Full Day Penguins + Beagle Channel Navigation

Ushuaia

It was such a special experience to walk among the penguins, and learn about their lives. It was reassuring to hear how protected they are despite the tourism (their numbers are growing, a good sign) and our guide Pablo was perfectly strict about respecting them and their environment, which I really appreciated. A long boat trip there, for part of which we did see seals and cormorants, and a long bus trip back (great for a nap) but all worth it for the experience.

Full Day of Hiking in Tierra del Fuego National Park

Ushuaia

Laura was an excellent guide on this fascinating overview of the history, flora and fauna of the national park, which is truly beautiful. Personally would have preferred one long hike as opposed to driving between three shorter walks but this is a personal preference. My recommendation would be to ask for more details of the day before confirming (which is what I wish I had done)

Full Day Perito Moreno Glacier

El Calafate

The glacier itself is of course spectacular, and we appreciated being able to walk around and enjoy the numerous pathways at our own pace. The sounds of the glacier was also amazing surprise - did not expect it and when we could find a quieter section to sit and listen was quite humbling.

The "London in a Private Black Cab" was amazing especially with John's stories and knowledge, and a bit of gossip. Delianne was such a delight as host of our private "Royal London Tour!" She is a charming hostess with wonderful inside scoops she has gained from a lively life with friends "in the know." She is the type of person you would want to have for weekly dinners to add effervescence to your life.

Kate planned a perfect week for us with smatterings of many of London's offerings tailored to what we wanted without even knowing ourselves. She was responsive when asked questions, and on top of everything. We had very little time (end of the year and Christmas holidays taking up so much of our time), so it was such a blessing to have Kate to plan the trip so beautifully. Thank you.

Activity Reviews

Discover London in a Private Black Cab

London

John made the tour. It was incredible how much he fit into the time slot. His knowledge is unsurpassed, and he is a delightful talker with many interesting and humorous stories to add color to the tour.

Quality of Experience

Guides, Drivers and Staff

Transport

Tower of London Beefeater Welcome & Crown Jewels

London

The size of the Beefeater tour was very large and difficult to hear the stories. We ended up going off on our own, and missing out on some of the colorful tales of the Beefeater.

Quality of Experience

Guides, Drivers and Staff

The Royal London Tour: Changing of the Guard and More

London

Delianne was a delight with so many anecdotes she has gleaned from her full life. She is bubbly and a joy to be around.

Quality of Experience

Guides, Drivers and Staff

Transport

Thames Cruise with Dinner

London

Could have missed this. I would have preferred an informative river cruise that told us what we were seeing with some anecdotes. This was a very nice dinner cruise with music. Something you would do for an anniversary or birthday.

From the very beginning, Mica guided us through every step of planning our trip to Argentina. Her support was incredible clear, attentive, and always making sure every detail was taken care of so our trip would be perfect.

When we arrived in Buenos Aires, we couldn’t believe the surprise: we had a shuttle to the hotel with a guide! Agostina welcomed us with such warmth that she immediately set the tone for our entire stay. She helped us with the check-in, reviewed the itinerary with us, and even talked about music and Argentine rock her recommendations were amazing. She truly made us feel at home.

The drivers who took us around were also wonderful. The entire SayHueque team made us feel like Buenos Aires was our home, and that made all the difference. They were always checking in, suggesting places to visit, and making sure everything went perfectly.

The tours were unforgettable. Our biking tour guide Patricio (he was the best!) introduced us to mate for the first time, shared local stories, and made us feel like true locals. We had so much fun! The bikes were really good too, we even got luck and got to ride on a Bamboo bike. The next day, Agostina surprised us again with an amazing walking tour full of history, fun facts, interesting songs related to the “Porteño culture” and great suggestions. We left completely amazed. Even with a huge surprise for my husband who was looking for a tshirt of a local argentine show from 30 years ago, and they were still able to do their magic!!

And to end our trip on the highest note: a tango dinner show. Front-row seats, delicious wine, incredible food, it was magical!

Thank you, Mica, and thank you to the entire team, for making this trip truly special. We came back happy, grateful, and already wanting to return and explore the rest of this magical country. 💙

Big hugs from the middle of the world,
Daniel & Suki

Hotel Review

Dazzler by Wyndham Buenos Aires Palermo

Buenos Aires

Lovely location, walking distance to many things!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Dinner & Tango Show

Buenos Aires

An epic closure for an epic trip! The tango night was amazing, as well as the food! This is one of the experiences we guarantee that we will repeat when we return to Argentina!

Quality of Experience

Food

Guides, Drivers and Staff

Half-Day The Argentine Experience Dinner

Buenos Aires

It was a group tour. Everyone was very nice, including the staff and the travelers we were sharing a table with. The food was INSANELY good!! Shout out to our hosts Cande and Julian from the Argentine Experience, as well as the chef!!

Quality of Experience

Food

Everything was incredibly delicious, and our glasses of wine were never empty 🤭

Guides, Drivers and Staff

Half-Day Buenos Aires Walking Tour (South)

Buenos Aires

Agos was an amazing guide too! We went to amazing locations, not just phisical landmarks but also understanding the heart of the Buenos Aires culture :)

Quality of Experience

Half-Day Bike Tour through the North of the City

Buenos Aires

It was a chill ride around the city, the locations were amazing and our guide was great!

Quality of Experience

First time with Kim KimKim and very happy with everything.
Lorena is very knowledgeable with Chile and understands what we're looking for.
Lorena and the team had been a great help in every way, from planning, multiple changes and support during the trip.
She's always responsive. Our flight was delayed so we missed the connection on day 1, Lorena and Valentina helped secure last seats on new flights and saved the day! Our grand trip would have been ruined if it weren't for their help.

We had a great time and are very happy with the support received throughout. Highly recommend anyone going to Chile to connect with Lorena.

From a quote to a return home, we received an incredible support and attention from Josselyn.
at every step, quoting, activity selection, daily checks, and dealing with unexpected diversions, she stood by to help, 24/7.
The entire tour program was well designed, coordinated, and monitored during our amazing 12 days in Galapagos.
There is no denial, that having Kimkim on our side and Josselyn direct involvement, enabled us to reach every corner, secure every excursion, and enjoy comfortable accommodations. on many occasions (and we traveled during X-Mass and NY), we witnessed sold-out tours and limited accommodations. Not for us. Everything was reserved well in advance, local guides waited by the gate/hotel/marina, and entire trip was executed well beyond my expectations. Thank you Josselyn and entire crew to make this a dream vacation

Activity Reviews

Snorkeling at Concha Perla (Private)

Galapagos Islands

San Cristóbal Arrival, Kayaking & Local Cooking Class

Isla San Cristóbal

Quality of Experience

Food

an exposure to local culture in intimate settings was priceless.

Guides, Drivers and Staff

Transport

Hiking the Sierra Negra Volcano

Galapagos Islands

Quality of Experience

Food

Guides, Drivers and Staff

Transport