Kimkim Trip Reviews

Sharon did a fantastic job and helped us create an incredible trip plan. Hicham is not only a great guide, he is a kind, gentle and patient person who we enjoyed being with very much. He is also a careful and skilled driver.
We are a family of four with two kids, ages 12 & 14. We took the ferry from Spain to Tangier and then travelled to Chefchaouen for a night. We then spent two nights in Fes before traveling to the desert. After that we went to Boumalne Dades and then to Marrakech.
Along the way we were able to stop at many souks, historic sites, and other points of interest.
Although the distances are long, even by Canadian standards, it was so full of beauty and diverse landscapes, along with the stops, that it never felt like too much.
Thank you for everything! We all had a fabulous time.

Hotel Reviews

Riad Hicham

Chefchaouen

This is a nice spot with beautiful people and delicious food. It's a perfect location. The beds were very comfortable and we slept well.

Authenticity & Character

This is a traditional riad. I'm not sure they come more authentic. It was very special.

Location

You can't get a better location. In the middle of the medina but quiet at night.

Staff

Everyone is so kind and warm. We felt very welcome.

Cleanliness & Comfort

The beds were very comfortable. The room was adequately spacious. The only issue was that the drain in one of the bathrooms had an odour.

Riad Salam Fes

Fes

This is an absolutely stunning Riad. I can't say enough about its beauty and opulence. It was a big treat.

Authenticity & Character

This is a historic building with so much character and beauty.

Location

This Riad is very close to the Medina. There is so much to look at in the Riad that I could have spent the evening there, but it was easy to go out for dinner.

Staff

All the staff were brilliant.

Cleanliness & Comfort

Everything was squeaky clean. Amazing job.

Merzouga Dunes Luxury Camp

Merzouga

This was a great experience. It's incredible that they can do so much in the desert. The staff, food, tents and overall experience completely exceeded our expectations.

Authenticity & Character

Location

Sahara desert!

Staff

Cleanliness & Comfort

Beds were very comfortable. Thank you for everything.

Maison d'Hôtes La Vallée des Figues

Boumalne

Such lovely people who welcomed us into their beautiful home. It was a very nice stay. The beds are comfortable and the food is delicious. Thank you for having us.

Authenticity & Character

This is a family home. They made us feel like their personal guests.

Location

This is a beautiful valley. So green and gorgeous.

Staff

Cleanliness & Comfort

Riad Diamond of Marrakech

Marrakech

This is a beautiful Riad in a great location. Everything is right outside the door but it was very quiet at night.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Everything was perfect except for the odor from the shower drain. We had to cover it with the trash bin and leave the fan on, which is fortunately quiet.

Activity Reviews

{{start_location}} to {{end_location}} via Volubilis and Meknes

Morocco

This was a nice drive. So much to see along the way. It went by quickly, even for the kids.

Quality of Experience

Guides, Drivers and Staff

Hicham is very knowledgeable and open to sharing so much history and culture.

Transport

Great van. Very comfortable.

Guided Tour of Fes

Fes

We packed so much into this day. It was one of my favourites. All the experiences were rich with information. Hicham and the other local guides we worked with for tours of the tannery, etc were such a pleasure to spend time with.

Quality of Experience

Guides, Drivers and Staff

Transport

Fes to Merzouga via Ifraine and Azrou - Camel Trek to Desert Camp

Morocco

This was so fun! Everything was perfect. The hosts, the tent, drivers, camel guides, food, entertainment and even the brief sandstorm were impressive. We had a great time.

Quality of Experience

Guides, Drivers and Staff

Transport

We were very impressed with the ease of working with Steve and his quick response to our needs as he put together a 3 week trip through Cambodia. Our guide in Siem Reap Sokin was great. She was knowledgeable, energetic and flexible to our needs. The temples of Angkor of course are amazing!
The next section of our trip took us to Koh Ker which was beyond words. We progressed east to Stung Treng and the Mekong River activities to the most memorable morning. We had breakfast floating down the river on a bamboo raft. Definitely a surprise and delight event!!!
The next stop was treking to see gibbons and walking with an elephant in the jungle, also fantastic although a very hot hikes. Our guide from Siem Reap to Phnom Penh was Mr Tea who was willing to adapt to our changing needs due to the heat. Our final leg was from Phnom Penh to Siem Reap and Van Sreylen was our guide for this final portion. She was fun, informative and flexible with the itinerary as we toured Phnom Penh and Battambang. A final highlight was the bamboo train!
Our lodging varied from beautiful Farmhouse Resort to a minimalistic Bambu hotel. We loved the Aviary Hotel in Siem Reap with its location, facilities and wonderful staff.
And a final word about our driver Mr. Ya who went above and beyond to make our trip as safe and comfortable as possible and always did it with a great big smile. We can't say enough good things about him! He's a gem!

Hotel Reviews

The Aviary Hotel

Siem Reap

Great facilities and a wonderful, attentive staff

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Soriyabori Resort

Koh Trong

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Nature Lodge

Sen Monorom

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Phnom Penh Katari Hotel

Phnom Penh

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Farmhouse Resort & Spa

Sameakki Mean Chey

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Bambu Hotel

Battambang

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Beds were hard and had loud music next door in the evening

Koh Ker Temples Garden Hotel

Srayang

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Mekong Bird Resort

Stung Treng

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

The Artisans of Satcha

Siem Reap

Quality of Experience

Guides, Drivers and Staff

Transport

Traditional dance performance and dinner

Siem Reap

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Angkor Balloon (morning)

Siem Reap

Quality of Experience

Guides, Drivers and Staff

Transport

Full day temple exploration by remork (with lunch) (Angkor Wat a.m/Angkor Thom p.m)

Siem Reap

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Siem Reap to Srayang via Beng Mealea & Koh Ker

Cambodia

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Kayaking late afternoon on the Mekong

Stung Treng

Quality of Experience

Guides, Drivers and Staff

Transport

Koh Trong to Sen Monorom with dolphin spotting and local lunch

Cambodia

Quality of Experience

Guides, Drivers and Staff

Transport

Sunset at the Sea Forest

Sen Monorom

Quality of Experience

Transport

A full day at Elephant Valley Project (ELIE)

Sen Monorom

Quality of Experience

Guides, Drivers and Staff

Transport

Ta Phrom, Banteay Samre, Noodle Village, Banteay Srei,

Siem Reap

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Grand Circuit morning tour

Siem Reap

Quality of Experience

Guides, Drivers and Staff

Transport

Phare, the Cambodian Circus (Seat B - open seating in the rear half of the middle seating area)

Siem Reap

Quality of Experience

Guides, Drivers and Staff

Transport

Sandbank breakfast

Stung Treng

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Full day visit to Jahoo with zoologist

Sen Monorom

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Royal Palace

Phnom Penh

Quality of Experience

Guides, Drivers and Staff

Transport

Dinner at Farmhouse Resort

Kampong Chhnang

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hill temple visit

Kampong Chhnang

Quality of Experience

Guides, Drivers and Staff

Transport

Bamboo train ride

Battambang

Quality of Experience

Guides, Drivers and Staff

Transport

Half day countryside local industries cycling

Battambang

Quality of Experience

Guides, Drivers and Staff

Transport

Dinner at Jaan Bai

Battambang

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Champey Academy of Arts

Phnom Penh

Quality of Experience

Guides, Drivers and Staff

Transport

Short cyclo tour to Wat Phnom

Phnom Penh

Quality of Experience

Guides, Drivers and Staff

Transport

Central Market

Phnom Penh

Quality of Experience

Guides, Drivers and Staff

Transport

Phnom Penh to Farmhouse Resort via Udong

Cambodia

Quality of Experience

Guides, Drivers and Staff

Transport

Sunset cruise, Phnom Penh

Phnom Penh

Quality of Experience

Guides, Drivers and Staff

Transport

Tour of Farmhouse Resort & Spa

Kampong Chhnang

Quality of Experience

Guides, Drivers and Staff

Transport

We had a wonderful trip to Portugal!

Our guide Rita, in Lisbon, was one of the best guides I've ever had. She was so knowledgeable and warm, and made it somewhat easy to follow the history of the country.

Coimbra was a nice stop, as was Aveiro, with it's lovely canals .

Porto was my favorites city, so much going on and so lively. I hope you return!

Activity Reviews

FD Tour of Sintra

Portugal

Highly recommend this day trip - amazing houses and castles, and a lovely little town

FD Tour to Batalha, Nazaré & Óbidos

Portugal

Batalha Monastery was amazing, probably my favorite monastery we visited Nazare was warm and lovely, a fun little beach town And Obidos was really interesting. It was very crowded on the day we went, so avoid the Chocolate festival!

Fei has planned a great trip for us, Jennifer was cool like a good friend, Ho was very professional. He also has good photography skills. We had a great time there. We experienced all the major attractions . It was exciting participating the tea ceremony, To watch the sumo wrestling live was an all together different experience .Onsens in Hakone were great.Great trip and made wonderful memories

Hotel Reviews

Hotel Sunroute Plaza Shinjuku

Tokyo

Hakone Kowakien TEN-YU

Hakone

Laforet Ito Onsen Yunoniwa

atami

MIMARU SUITES KYOTO SHIJO

Tokyo

MIMARU OSAKA SHINSAIBASHI EAST

Osaka

Activity Reviews

Full Day Tokyo City Tour with East Gardens of the Imperial Palace

Tokyo

Full Day Mt. Fuji and Lake Kawaguchi Tour with Whisky Tasting

Tokyo

Meet Blossoming Pink Cherries in Atami: Acao Forest and Itogawa Promenade

atami

Half Day Sagano Bamboo Grove and Tenryuji Temple Tour

Kyoto

Gion Geisha Show and Walking Tour

Kyoto

Half Day Samurai Ninja Museum and Kimono Tea Ceremony at Kyoto Maikoya

Kyoto

Half Day Osaka City Tour

Osaka

Tokyo Skytree and Shibuya Scramble Crossing

Tokyo

Transport

Full Day Nikko Toshogu Shrine, Kegon Falls & Lake Chuzenji Tour

Tokyo

Full Day Kyoto City Tour with Fushimi Inari-Taisha

Kyoto

Full Day Hiroshima Peace Memorial Park and Itsukushima Shrine Tour

Osaka

Erini and all of the KimKim team who helped us were excellent! We had a wonderful trip and didn’t have to worry about the details because the trip was so well organized. All guides were personable and seemed to really enjoy sharing their country with us. The Axus app provided all of the information we needed to easily get around. We will definitely utilize KimKim again. Thank you!

Activity Review

Pizza School with Wine Tasting at an agriturismo

Italy

Quality of Experience

Food

The entire experience was great!

Guides, Drivers and Staff

Transport

Another amazing trip from Kimkim.Perfectly organised with attention to minute details and great guides.Jennifer has become a part of our team ,a friend who was cheerful ,bubbly and very helpful.Our 2nd guide Ho was a thorough gentleman and went out of his way to show us places and experiences and took a lot of beautiful pictures of us.Fei our coordinator did a great job curating the perfect itinerary showing us the quintessential Japanese experiences in our short trip.Thanks once again Kimkim and looking forward for trip to SouthAfrica.

Joao provided so much support before and during our entire trip. Any time we had a question, he was so responsive. I would recommend Joao to anyone who wants to visit Portugal!!

Hotel Reviews

Lagos Avenida Hotel

Lagos

We loved this hotel. Wonderful staff and delicious food. The rooms were large and beautifully decorated. Great central location for Lagos.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Noble House

Evora

This hotel is so unique. Beautiful with interesting architecture. Room was large with a unique floor plan. The staff was lovely and so helpful. Perfect location within the walls of Evora.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dom Carlos Liberty

We liked this hotel. The room was small but clean and comfortable. The staff was great and helpful. The location is central but a bit of a walk to old town Lisbon.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Legendary Porto Hotel

Porto

This hotel is in a great location for Porto. Parking is a bit of hike from the hotel. The staff was great and the breakfasts were delicious. Rooms were just OK.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Sunset Cruise in the Tagus River

Lisbon

We loved our evening sail in Lisdon. Mary and Hele were so sweet and gave us lots of history of Lisdon. Really enjoyable way to see the sunset.

Quality of Experience

Guides, Drivers and Staff

Transport

Kelly arranged a wonderful trip for us. She was extremely helpful in making sure everything was perfect. She was very responsive to all requests. Our tour guides throughout our trip were great. They all had a very good knowledge of the history of the area we were seeing and spoke very good English. Thong on our northern Vietnam portion of the trip went above and beyond what we expected, and he always had a wonderful smile on his face. Tommy on the central Vietnam portion of our trip and Vuong on our southern Vietnam portion of our trip were also very good. Savy in Cambodia made sure we saw everything in a way that was comfortable for my older husband with some mobility problems and encouraged me to visit some to the areas impossible for my husband to manage while he remained him. He was always waiting for us when we came down from our hotel room no matter how early we were. The drivers were also very good throughout the trip. In central Vietnam our driver always had ice cold water waiting for us when we returned to the van and in Cambodia they had ice cold water and ice cold towels every time we returned to the van. The trip was everything we expected and more.

Alex was extremely responsive and came up with solutions to cancellations that occurred with our initial plan. Great job!

Hotel Reviews

NLH Monastiraki

Athens

Absolutely gorgeous and so conveniently located to all the historical sites.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cyano Suites

Naxos

I wish I could add another star. The room was beautiful and perfectly located. There was nothing like watching the sunset from our room over Apollo’s gate and be within a five minute walk from all the restaurants and shops. The hotel has been in the same family for generations and they are always there to meet your every need. The owner’s wife and grandmother still make every Greek breakfast dish by hand which were all phenomenal. A must stay!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Kastro Suites Santorini

Santorini

So.. the location of the hotel was very good but there were some issues. You are on the cliff looking over the crater and coast and a short walk down the hill to the Fila city center but the hotel desperately needs a makeover. The rooms were stuck in the 1970s in terms of fixtures and bed accompaniments. The bedspread seemed dirty and thin, the old shower head kept falling, the bathroom door knob almost fell off, and the closet dresser was missing handles. There were other issues as well such as the hot water tank capacity. Our room had a small hot water tank under the bathroom sink that seemed to only be able to hold five minutes of hot water capacity. Our master bed which was really the size of a full sized bed was extremely hard because it had no cushion and padding. Again, great potential but there are nicer hotels in the immediate area that are more updated.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Acropolis & Athens Mythology Tour

Athens

Quality of Experience

Guides, Drivers and Staff

Transport

Private Athens City and Sea Bike Tour

Athens

This was by far my daughter’s favorite experience in Athens. A great time. The electric bikes absolutely make a difference on the hills!

Quality of Experience

Guides, Drivers and Staff

Transport

Useful Information

Greece

Although this as a last minute tour it was very disorganized where the guide kept asking us what we were supposed to be doing… she was very knowledgeable and passionate but needed a better plan.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Naxos Food & Culture Tour

Naxos

Our guide was amazing and extremely knowledgeable about Naxos. Although we couldn’t do the olive press because they were not ready, the guide quickly flexed for a visit to the oldest pottery shop on Naxos where we got a first hand demonstration on how they made their products for centuries. Dry, very cool. Although it was characterized as a “food tour”, we only stopped at one restaurant. We did try multiple dishes and the food was amazing but it was more of a site and culture tour with a lunch in the middle than a “food tour”.

Quality of Experience

Food

The restaurant was amazing. Believe it or not, the best pizza I’ve ever had. Sorry Italy….

Guides, Drivers and Staff

Transport

Santorini Highlights with Wine

Greece

This tour was the highlight of our entire Greek vacation. The guide was so knowledgeable, experienced, and passionate and he took the extra time to make sure we truly understood all aspects of the Greek history, culture, and even wine making. He took time out of his off time to help construct a self- tour for us the day after the tour and even offered to come along and help us no charge if he wasn’t busy. Amazing service.

Quality of Experience

Guides, Drivers and Staff

Transport

Car Rental Pick-up and Drop-off

Greece

This was shady.. a couple of dudes picked me up in a car on the side of the street and were smoking heavily and arguing with eachother. When I dropped the car off in the giant parking lot where they instructed me to go they refused to come to the location and meet me and merely told me to “leave the keys in the car”…. This made me extremely uncomfortable as this made me financially vulnerable. Needless to say I took a ton of pics….

Quality of Experience

Guides, Drivers and Staff

Transport

Our guides were wonderful. Charming, informative and flexible. The whole team created an unforgettable experience.

We have spent 3 weeks in total in Costa Rica together with my wife - travelling and exploring and thanks to Olman we have made itinerary in accordance with our wishes and we have enjoyed a lot.
We have been recommended to visit several different places across the country (Tortuguero, Puerto Viejo de Talamanca, Arenal/La Fortuna, Rincón de la Vieja, Sámara, Monteverde, Manuel Antonio) together with some activities at each location and everything went very well.
No issues at all with car rental, accommodation, pick-ups etc., everything was perfectly organized - and Olman or Graciela were always available for any help or fine-tuning.
Thanks for making great holidays for us.

Activity Reviews

Enjoy the Beauty of Tortuguero National Park

Tortuguero

We love wildlife and Tortuguero is full of animals. Our guide was also great and could spot animals which we would hardly spot by ourselves.

Food

Guides, Drivers and Staff

Transport

El Silencio Volcano Hike

Arenal/La Fortuna

We have enjoyed the hike, unfortunately weather was not really on our side, so we could not see the Volcano peak for our entire stay in La Fortuna. Nevertheless we have enjoyed it a lot.

Quality of Experience

Guides, Drivers and Staff

Transport

Peñas Blancas River Safari Floating by Raft

Arenal/La Fortuna

It was interesting experience, but due to rainy weather we didn't enjoy it as much as we could in case of good weather - but as our guide said - this is a rain forest and rain is good for nature :-) Because of weather, I also think we have not seen so many animals as we could see under different weather conditions. At the end of the tour there is half an hour session about the chocolate production with chocolate tasting. Since we have been visiting chocolate plantation already with really dedicated guided tour including tasting, this half an hour could not compete with proper chocolate tour, which we highly recommend.

Quality of Experience

Guides, Drivers and Staff

Transport

San Jose - Tortuguero

Costa Rica

It was a transportation from point A to point B with the lunch on the way, but due to very good guides (Lars in bus and Freddy on the boat) we have learned a lot about the country and nature and they have made the trip very interesting. Without them this would be a bit boring.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Night Tour at the Wildlife Refuge in Monteverde

Monteverde

We like Monteverde a lot - it was not so hot in comparison with other locations, however mist and rain can occur at any time. Night Tour was a little bit overcrowded, but we had a great young guide who was able to keep distance from other groups by selecting different trails and was able to make this tour very pleasant. He could spot animals we would not be able to spot at all and he was also making pictures for us using his telescope - so overall great experience.

Quality of Experience

Guides, Drivers and Staff

Manuel Antonio National Park Guided Hike

Costa Rica

We were surprised by heavy crowds in the park - especially at the entrance. It took us at least 30 minutes to get through the gates and if we would not have a guide with us who knew what to do, we would spent there 1 hour easily. One of the reasons is that park rangers are checking backpacks and confiscating prohibited items (food, single used bottles, knifes, plastic, etc.). Park itself is great and despite of the people crowds, we could spot a lot of animals, which was the main purpose of our visit. Our guide was making pictures and videos through his telescope and he was sharing these pictures with the rest of the group. He was also able to spot animals which we wouldn't have chance to see - so I very recommend to have local guide there. There is one official place (in the big cage) where you can buy some meal and drinks, but everything has to be consumed inside of the cage. Unfortunately they are not very organized there and there is long queue to the cashier. Fortunately there are several spots in the park with drinkable water from the tap. There is also nice beach in the park, so it's possible to bring swimming suit and spend some time there.

Quality of Experience

Guides, Drivers and Staff

Kimkim as a platform first of all was a revelation as you can plan your trips all over with selected local specialists all over the world specifically planned for you and your friends and feeling extra safe! Especially if you don't like group vacations but you want to visit a country that you don't have local contacts.
Having selected to start and end our trip in Marrakesh in between we planed a tour including Boumalne Dades via Ouarzazate with a guided walk at the mountains, Merzouga desert including a camel trek to the camp, Fes, Chefchaouen the amazing blue city and Rabat.
The whole tour was made by a private van and our driver Said was discrete, professional, always on time and very helpful with anything we needed. Both guides suggested to us for a small introduction to Fes and Rabat were very helpful and informative.
Nawfal proposed to us several option before we chose the one that suited us and everything rolled smoothly so no further help was needed during the trip! We also had all the tips and informations needed for all the locations.
Both highly recommended! Nawfal and Orion Trek Voyages and the platform!
Will definitely recommend it and use it again.

Hotel Review

Hôtel New Mars Dades

Boumalne Dades

So helpful and kind staff! Excellent food made with extra care!

Staff

Cleanliness & Comfort

Activity Reviews

Marrakech to Boumalne Dades via Ouarzazate

Morocco

Guides, Drivers and Staff

Transport

Boumalne Dades to Merzouga Sunset Camel Ride via Tinerhir & Rissani

Morocco

Guides, Drivers and Staff

Transport

Merzouga to Fes via Rissani, Midelt, & the Atlas Mountains

Morocco

Guides, Drivers and Staff

Transport

Guided Tour in Fes

Fes

Guides, Drivers and Staff

Transport

Transfer from Rabat to Marrakech

Morocco

Guides, Drivers and Staff

Transport

Camel trek to your camp

Merzouga

Guides, Drivers and Staff

Transport

Afternoon Guided Tour in Rabat

Morocco

Guides, Drivers and Staff

Transport

I've had a bit of time to think about the Egypt trip and I do have a few comments. First of all, providing the WiFi unit was an enormous plus for us. It was often stronger than the hotels where we were staying. Secondly, the greeters at the various airports were very helpful and professional. The drivers were all amazing and skilled at maneuvering the triffic in the cities and in the countryside! Our guides in Cairo and from Aswan to Luxor were both excellent and knowledgeable. Heragy was especially good at being helpful and at interacting with my 12 year old granddaughter, Ginger. I highly commend them both. Also, Ginger was given a lovely silver necklace with her name in hieroglyphs. Very thoughtful. The content of the tours is something I regret not being more involved with. I absolutely love the ancient monuments and Ginger had been studying the mythology and heiroglyphs of Egypt. All were presented to us very professionally. On my previous trip to Cairo and Luxor, however, we were taken to several very interesting mosques and Coptic sites and to several places that were culturally interesting - a carpet factory, papyrus demonstration to name a couple. I regret that some of these were not on the schedule to relieve the visits to ancient sites.
One item that really caught me by surprise was the amount of tipping necessary for the plethora of people involved in the trip. Some realistic guidellines of who and how much would have been VERY helpful before we arrived. I did not bring sufficient US $$ to even begin to cover the necessary tips. ATM's were available but I had to make numerous withdrawals to cover expenses. Also, perhaps I should have known that there would be at least 3-4. people requiring tips on each journey (airport greeter, driver, guide, porter etc....)
Another downside, the days in Huarghada were difficult. The choice of hotel was not provided to me so I had no idea where we were going once our dirver arrived in the area. I naturally expected to have a nice hotel on the Red Sea with the beach an easy view and walk. Not only was the waterslide resort (that we called Disneyland) not AT ALL what I would have chosen, but the assigned guide, who tried to be helpful, really did not have enough English to be working with us. He was about an hour late meeting us with the driver and assistant at the hotel, but just trying to plan the days was very iffy. Except for the bit of snorkeling that Ginger was able to do, the rest was unexpectly difficult. He did indeed try to provide us with good service, but had it not been for his use of a translation app with Whatsapp, we would have had a very difficult time indeed. On the last day our check-out time was noon and the plane departure was 7PM and there was apparently no pre-planning for the intervening hours. As it turned out, Mohamud made a good plan for us and the time was interesting.
I've never made such a lengthly reiview of a trip so I hope this might help you with other customers. I have previously used KimKim for granddaughter trips to Greece and to Paris and these were exceptionally delightful.

Activity Reviews

Meet and Greet + Transport to Hotel

Cairo Int. Airport (CAI)

The greeter was excellent. I was not prepared with Visas for Egypt and he handled this with good grace.

Quality of Experience

We did see a lot of wonderful ancient sites, would have liked to have had some exposure to Coptic and Moslem sites.

Guides, Drivers and Staff

Drivers, especially, amazed me. Very tricky driving!

Transport

Giza Pyramids and the Sphinx

Egypt

Camel ride was good but expensive. Nice lunch at the 9 Pyramid lunch place.

Food

Loved the lady making the delightful bread at the lunch place.

Sakkara - Memphis - Dahshur

Cairo

Visit to Khan Al Khalili

Cairo

Cruising on 5-star cruise ship

Egypt

The ship was very comfortable and the staff extremely courteous. There were very few passengers and yet every detail was carried out with perfection, from the dining experience to the several onboard activities.

Food

Guides, Drivers and Staff

Lunch at 9 Pyramids Lounge

Cairo

Nice lady making bread

Snorkelling/Diving trip

Hurghada

The National Museum of Egyptian Civilization

Cairo

Don't miss it.

Egyptian Museum

Cairo

Surprised that our guide needed to stand in line for tickets.

The unfinished Obelisk and Philae Temple visit

Egypt

Don't miss it.

Aswan high dam

Aswan

Very interesting site.

Tina and all of my guides in Bangkok, Chiang Mai and Phuket were AMAZING! Nothing was too much for them and considering this was my first solo travelling experience, I felt so safe and cared for which was really important for me. Everyone was so informative and if I ever asked any questions they would be answered straight away with no issues so it really put my mind at rest. Thank you so much!

Hotel Reviews

The Quarter Hua Lamphong by UHG

Bangkok

Authenticity & Character

Location

Staff

Cleanliness & Comfort

De Charme Hotel

Amphoe Muang, Si Phum, Chiang Mai

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Charm Resort Phuket

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Elephant Jungle Sanctuary in Chiang Mai-Half Day

Chiang Mai

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Exploring Bangkok by local transfers and walking tour

Bangkok

Quality of Experience

Guides, Drivers and Staff

Transport

Welcome to Chiang Mai!

Chiang Mai

Quality of Experience

Guides, Drivers and Staff

Transport

Temple and Hill tribes in Chiang Mai

Chiang Mai

Quality of Experience

Guides, Drivers and Staff

Transport

Phi Phi island, Khai island, Pi Leh lagoon & Maya bay by speed boat

Phuket

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Welcome to Bangkok!

Bangkok

Quality of Experience

Guides, Drivers and Staff

Transport

Enjoy Food Tasting in Chinatown!

Bangkok

Quality of Experience

Food

Guides, Drivers and Staff

Transport

From the moment we embarked on our Moroccan adventure, Mouad stood out as an exceptional tour guide whose dedication and passion for his country truly enhanced our travel experience. Despite the logistical challenges that traveling in a foreign country can present, Mouad ensured that every aspect of our trip was seamless, worry-free, and filled with memorable experiences that we'll treasure forever.

What really set Mouad apart was his willingness to go above and beyond for his guests. A perfect example of his exceptional service was when he came to pick us up from a distant ferry terminal in Tangier MED, a gesture not included in our initial travel plan. This act of kindness and flexibility was a testament to his commitment to providing the best possible experience for us. It saved us from potential stress and confusion, allowing us to start our journey in Morocco on a high note.

Throughout our trip, Mouad was not only a guide but also a helpful and considerate companion. He shared insightful stories that enriched our understanding of Moroccan culture, history, and its people. His recommendations for places to visit, and shop were spot on, ensuring that we experienced the authentic essence of Morocco.

Our trip to Morocco was smooth, enjoyable, and full of discovery, thanks to Mouad's meticulous planning and thoughtful guidance. For anyone looking to explore Morocco, having Mouad as your guide will guarantee an unforgettable journey filled with the warmth and hospitality that Morocco is known for.

We cannot thank Mouad enough for making our trip to Morocco such a delightful and hassle-free experience. His professionalism, kindness, and genuine care for his guests are what make him stand out as a truly exceptional tour guide.

Hotel Review

Dar Laman

Chefchaouen

Our stay at Dar Laman in Chefchaouen was unforgettable, thanks to its exceptional staff, prime location, and the stunning rooftop view. Every staff member was incredibly welcoming, offering personalized recommendations that enriched our visit. Situated perfectly for exploring Chefchaouen’s vibrant streets and historical sites, Dar Laman served as a peaceful haven amidst the city’s buzz. The rooftop was the jewel of our stay, offering panoramic views of the city against the backdrop of mountains. It was the ideal spot for relaxing and soaking in the beauty of Chefchaouen. Dar Laman is more than a Riad; it’s a heartwarming introduction to Moroccan hospitality and the magic of Chefchaouen.

Authenticity & Character

you feel like you are at home

Location

walking distance from must-see locations in the city.

Staff

personalized recommendations of restaurants, landmarks and great mood overall

Cleanliness & Comfort

The room was impeccably clean and the bed so comfortable, it felt like sleeping on a cloud, making our stay exceptionally pleasant.

Activity Reviews

Fes: Exploring the Imperial City

Fes

Quality of Experience

Guides, Drivers and Staff

Transport

Half-Day Private Sightseeing Tour in Rabat

Rabat

Our guided tour of Rabat was an extraordinary journey through history, culture, and beauty, showcasing the best of Morocco’s capital. From the outset, our knowledgeable guide led us with enthusiasm, diving deep into the stories and significance behind each site we visited. Wandering through the Kasbah of the Udayas, we were captivated by the blue and white painted walls, feeling as though we had stepped into a living postcard. The views of the Atlantic Ocean from this historic fortress were simply breathtaking, offering a serene moment amidst our day of exploration. We also visited the Hassan Tower, whose towering presence and intricate details were just hipnotizing. As we explored the nearby Mausoleum of Mohammed V, the respect and admiration for Morocco’s history were palpable, with the stunning architecture leaving us in awe.

Quality of Experience

Guides, Drivers and Staff

Transport

Perito Moreno Glacier Mini-trekking And Hike to the Base of Paine Massif were really amazing. Guide Mauricio Carrasco was fantastic: Knowledgeable, helpful/care, Definitely one of the best at tour guide ever had. Everyone was very impressed and pleased.

It was a wonderful trip and suited us perfectly. Just one negative was on arrival at the airport of Tortugero no one was there to pick us up. The air officer phoned the hotel, they sent someone over, but on arrival they said they had no booking for us. After I gave them the confirmation number they found the booking. There was no apology, which was disappointing. Although the rest of the stay was fabulous and couldn't fault the hotel.
La Fortuna was excellent, the guided tours were informative, well paced and we would highly recommend them. Thank you gor a brilliant holiday.

Hotel Reviews

Park Inn San Jose by Radisson

San José

Comfy beds and good breakfast

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tortuga Lodge & Gardens

Tortuguero

A stunning hotel with excellent good, service and tours.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Paradise Hot Springs Thermal Water Resort

La Fortuna

Loved the hot springs

Authenticity & Character

Location

Staff

Service was slow

Cleanliness & Comfort

Activity Reviews

Guided Night Hike

Tortuguero

Informative guide and well paced

Quality of Experience

Guides, Drivers and Staff

Tortuguero Canal Boat Tour

Tortuguero

Quality of Experience

Guides, Drivers and Staff

Very knowledge guide

Transport

Private: Arenal Volcano Hike & La Fortuna Waterfall

Arenal/La Fortuna

Outstanding guide, swimming in waterfall was great

Quality of Experience

Food

Guides, Drivers and Staff

Guide was interesting and informative

Transport

Private: Arenal Hanging Bridges Guided Walk

Arenal/La Fortuna

Quality of Experience

Guides, Drivers and Staff

Transport

Nick made the entire trip, so incredible and completely stress-free. Wherever we went, there was someone to meet us and show us where to go or take us there personally. I absolutely love this company because they allow you to cater your trip to whatever you want it to be, you can choose what type of hotel, what type of trip you want to make it. Also, we have a daughter that has celiac disease, and no matter where we went, they knew that she had to be gluten-free. Nick was always available throughout our trip for us to ask any questions and he quickly responded and I have had the same experience using this company in other countries, and it makes such a difference in making travel stress-free. I highly highly highly recommend.

Hotel Reviews

Ikala Quito Hotel

Quito

we loved this hotel, because each room had such a special theme. Our kids room was almost like being in a museum.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ikala Galapagos Hotel

Puerto Ayora

Very friendly staff, great location and clean.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Albemarle

Puerto Villamil

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Wyndham Quito Airport

Quito

It is literally across the street from the airport. The staff is beyond five star. The restaurant had great food options.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Morning Adventure to Teleferico Cablecar

Quito

it was very cloudy, and our guide decided to offer us a trip to a very beautiful church, and then we did use the Teleferico even though it was still very cloudy. I recommend going no matter what the weather is because it is such an incredible experience, even if you cannot see the other mountains/volcanoes.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hotsprings in Termas de Papallacta

Galapagos Islands

Do not miss! It is so beautiful and serene. A completely different world of relaxation.

Quality of Experience

Guides, Drivers and Staff

Transport

Wildlife Encounter at Los Tuneles (Cabo Rosa)

Galapagos Islands

this was an unbelievable experience, even though it rained at the beginning. It was our first snorkeling experience in the Galapagos, and it did not disappoint. We saw blue, footed, boobies, penguins, octopus, sea lions, swam beneath us, we saw sea cucumbers the list goes on and on.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Kayaking Adventure in Tortuga Bay

Puerto Ayora

The beach will take your breath away. The walk to get there is worth it but just know that it feels like a very long way in the heat and humidity.

Quality of Experience

Guides, Drivers and Staff

Transport

We used KimKim to help us plan a second trip, first one was to England/Scotland. This trip was to Costa Rica and everything was great. We started with a local specialist but part way through Jessica seemed to take over. She was very responsive and helped with finalizing things, answering questions etc. We first went to La Fortuna/Arenal. We stayed at Tifikara Boutique Hotel and it was LOVELY! The small hotel setting was so beautiful and the staff was so warm and accommodating. My husband had a passport issue (when he exchanged $ at the airport the person did not return it and he did not realized until we checked in). The staff was so kind and really did all they could to help him. While in La Fortuna we went to Tabacon Hotsprings (very lovely), did the ziplining/Hanging bridge tour at Sky Adventures which was fabulous. We did canyoning in the Lost Canyon with Desafio Adventure Company (my girls LOVED this) and did a sloth tour which was fun and our guide/spotter found at least 7 of them! We had Costa Rica Rides for all our transfers (to/from airport and to Manuel Antonio and they were so friendly with clean, spacious vehicles. At Manuel Antonio we stayed at Shana by the Sea. It was lovely. Having a private path to one of the best beaches in that area (Biesanz beach) was amazing! Walking to the beach we could see spots, anteaters, toucans, parrots, monkeys etc. We did a Catamaran tour with Tucanes Tours and it was so fun and relaxing. We were able to snorkel and it was a fun 1/2 day. We toured Manuel Antonio National Park with a guide from Paddle 9. The guide was very passionate and tried to spot many animals, reptiles etc and educate us. It was great to stop and swim in the ocean before heading back because it was HOT and HUMID! All of the places we stayed were clean, comfortable and friendly. We had a great time and all of our hotel stays, events/transfers worked out perfectly. Thank you KimKim travel for making this trip fun, adventurous, relaxing and so much easier because we did not have to worry about logistics!

Our guide in Valparaiso Chile, Lautaro, was very informed and helpful. We asked him to take us to an empanada place and the waiters and empanadas were the best. He and our guide in Santiago, Hernan, his father, gave us such valuable educated and experienced information besides the sites we visited. They so enriched our experience and knowledge of Chilean culture and history.
Our guide for the mountain trek, Sebastian, also enriched our experience and knowledge of the nature and eco system. His training as an eco tourist guide really gave us a depth of knowledge and appreciation. He was also very helpful with managing our group trek with our physical abilities. We appreciated his love and care with the delicious sandwich bag, which he made and the lovely little picnic at the end with native fruits. and wine to celebrate.

Hotel Reviews

Hotel Boutique Acontraluz

Valparaíso

Stunningly beautiful location and rooms, delicious breakfast and very helpful and friendly staff.

Authenticity & Character

beautiful old building and architecture

Location

In artistic neighborhood, close to art murals, restaurants, shops. Stunning View of Valparaiso from rooms.

Staff

very friendly, helpful

Cleanliness & Comfort

very clean and comforatable

Hotel Director Vitacura

Santiago, Vitacura, Región Metropolitana

Authenticity & Character

This was a new area as opposed to old Santiago. However, the restaurant was superb .

Location

We wished to be close to old Santiago, but realize it was probably a safer location and close to shops and parks.

Staff

Once the staff warmed up, they were very friendly and helpful. We enjoyed interacting with the waiters and a desk person.

Cleanliness & Comfort

Activity Reviews

Transfer from San Antonio Dock to Valparaíso

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

San José Volcano & Andes Mountains

Santiago

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Santiago City Tour - Private

Santiago

Quality of Experience

Guides, Drivers and Staff

Transport