Kimkim Trip Reviews

4.8
Based on 15,940 ratings
Read 15,940 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Sydney & Cairns Australia
Australia | Mar 27 - Apr 7, 2025

Greg
Greg A.
Minneapolis, MN | Reviewed on Apr 14, 2025
*QTBondi- Sydney trendy hotel & area
*Majestic Express Dinner Cruise- go early & enjoy the harbor boardwalk! Upgraded to a different cruise - lovely experience- best views are from the upper outdoor deck! Dining room was quite noisy- outdoor was quiet and comfortable!
*Pacific Hotel- Cairns Australia
Excellent! Lovely hotel right in the heart of the area. Walking distance to markets, restaurants & the harbor!
*Full Day-Ocean Free- sailing & snorkel!
Ocean free is the best! ...
Read more

*QTBondi- Sydney trendy hotel & area
*Majestic Express Dinner Cruise- go early & enjoy the harbor boardwalk! Upgraded to a different cruise - lovely experience- best views are from the upper outdoor deck! Dining room was quite noisy- outdoor was quiet and comfortable!

*Pacific Hotel- Cairns Australia
Excellent! Lovely hotel right in the heart of the area. Walking distance to markets, restaurants & the harbor!

*Full Day-Ocean Free- sailing & snorkel!
Ocean free is the best! The crew was exceptional- the sail was exceptional! Sail out 1.5 hours to the Great Barrier Reef for snorkeling (safe & fun) ! Tour Green Island- beautiful! Sail, snorkel & island exploration are at your own pace - excellent! Crew encouraged everyone to do what they felt most comfortable with. We are 69 years old and did everything with ease! This is a trip not to be missed! Definitely a highlight!
Note: snorkeling water was a little murky & the current was strong but worth every minute !

*Daintree Cape Tribulation- full day tour.
Hotel pick up- small group- this tour has it all!
Scenic route- beautiful! Guided rainforest tour! Cape tribulation - where the rainforest meets the reef- short walk & beautiful view!
Lunch, ice cream, ferry ride, river cruise!
The highlight of this tour is the rainforest tour & the people you will meet! Your guide stays with the group all day and is very knowledgeable about the area! Go & enjoy!

**ALL private cars and transports were on time & exceptional vehicles & drivers!
**ALL flights were on time!

Kim Kim did a good job planning & providing us with the adventure we wanted. Definitely would use them again for future trips!

Hotel Review
Pacific Hotel Cairns
Cairns
Authenticity & Character
Location
Walking distance to everything we did!
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Ocean Free (from Hotel)
Full Day Ocean Free (from Hotel)
Cairns
Quality of Experience
Guides, Drivers and Staff
Great crew!
Transport
Full Day Daintree Cape Tribulation (was & 4WD Bloomfield)
Full Day Daintree Cape Tribulation (was & 4WD Bloomfield)
Australia
Quality of Experience
Food
Guides, Drivers and Staff
Driver was very well informed and shared his knowledge about the area !
Transport
Sydney Private Transfer Airport to  Hotel
Sydney Private Transfer Airport to Hotel
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Cairns Private Transfer Cairns Hotel to Airport
Cairns Private Transfer Cairns Hotel to Airport
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Magistic Express Dinner Cruise
Magistic Express Dinner Cruise
Sydney

Views are incredible! Dining room is a bit noisy - go to the upper deck to enjoy the quiet and exceptional views of the harbor!

Quality of Experience
Food
Sydney Private Transfer Hotel to Airport
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Cairns Private Transfer Airport to Cairns Hotel
Cairns Private Transfer Airport to Cairns Hotel
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Replied on Apr 18, 2025

Thanks for all this wonderful feedback Greg. I am so glad you enjoyed your trip! It was fun working with you!

Ruth

Croatia Experience
Croatia | Mar 29 - Apr 6, 2025

Krista
Krista B.
Newark, NJ | Reviewed on Apr 14, 2025
Bruno was fantastic to work with . Having an in country contact on local time made a world of difference. He proactively reached out on a daily basis to check in, reconfirm plans for the following day, and when our flights leaving the country were canceled- he offered to help us if need be with additional arrangements! White glove service all the way! Read more

Bruno was fantastic to work with . Having an in country contact on local time made a world of difference. He proactively reached out on a daily basis to check in, reconfirm plans for the following day, and when our flights leaving the country were canceled- he offered to help us if need be with additional arrangements! White glove service all the way!

Hotel Reviews
Best Western Premier Hotel Astoria
Zagreb

Good location, spacious rooms, nice service

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heritage Hotel Santa Lucia
Split

Beautiful location in main plaza outside old city walls. Great staff and restaurant/bar on site.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel More
Dubrovnik

Beautiful location on Adriatic - located a bit further outside the hustle of Dubrovnik Old town, but transportation easy in/out.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Zagreb - Arrival Day & Sightseeing
Zagreb - Arrival Day & Sightseeing
Zagreb
Quality of Experience
Guides, Drivers and Staff
Transport
Ljubljana and Lake Bled (one Day Trip from Zagreb)
Ljubljana and Lake Bled (one Day Trip from Zagreb)
Zagreb

Our guide Mario was fantastic-great conversationalist.

Quality of Experience
Guides, Drivers and Staff
Transport
Split Walking Tour with a visit to Diocletian Palace
Split Walking Tour with a visit to Diocletian Palace
Split

Very knowledgeable guide who understood history and provided great information for local restaurants and things to see outside tour

Quality of Experience
Guides, Drivers and Staff
Transport
Pelješac penisula and Ston- triple atraction.
Pelješac penisula and Ston- triple atraction.
Split
Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Walking Tour of Dubrovnik Old Town
Private Guided Walking Tour of Dubrovnik Old Town
Dubrovnik

Our guide Kim was fantastic, she was a local living in the old city. Very knowledgeable and gave us many tips for restaurants and things to do outside of walking tour

Quality of Experience
Guides, Drivers and Staff
Transport
Goodbye Dubrovnik
Goodbye Dubrovnik
Croatia
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on Apr 14, 2025

Hi Krista,

I'm glad to hear that you had a great time in Croatia.

Thank you very much for your feedback! I am happy to hear that I was able to fulfill your wishes and that you had a great time in Croatia.
It was a pleasure to arrange the trip for you.
Hope you took some lifelong memories from Croatia and that I will see you next year ;)

Hope to stay in touch!

Many regards.

Bruno

We had an amazing trip to Morocco thanks to H...
Morocco | Apr 9 - Apr 12, 2025

A
Alexa C.
Newark, NJ | Reviewed on Apr 14, 2025

We had an amazing trip to Morocco thanks to Hamza and his crew. I would 10/10 recommend booking with them. They were so attentive and knew so much about what to do. Thank you for making our trip amazing!

Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Apr 14, 2025

Hi Alexa,

Thank you for your kind words! It truly means a lot to hear that you had an amazing trip. We loved being part of your journey through Morocco, and I’ll be sure to share your feedback with the entire team. We’re so glad we could help make it special!

We wish you many more unforgettable adventures ahead, and we’d be honored to welcome you back anytime.

Warm regards,
Hamza

Our Driver Mohd Jbaari was very good. He was ...
Morocco | Mar 29 - Apr 10, 2025

G
Gita M.
Seattle, WA | Reviewed on Apr 14, 2025
Our Driver Mohd Jbaari was very good. He was accommodating and was well informed about our activities. He was willing to listen to our requests if we had any and managed all our travels very efficiently. Some of the guides were lazy and kept repeating the same information again and again. Our guide in Rabat was not very good. As it was Eid the day we were in Rabat he finished the tour very quickly and said he was not to blame for the short tour, He could have taken us to some other spots... Read more

Our Driver Mohd Jbaari was very good. He was accommodating and was well informed about our activities. He was willing to listen to our requests if we had any and managed all our travels very efficiently. Some of the guides were lazy and kept repeating the same information again and again. Our guide in Rabat was not very good. As it was Eid the day we were in Rabat he finished the tour very quickly and said he was not to blame for the short tour, He could have taken us to some other spots like public gardens instead of just shrugging his responsibility. Our guide in Marrakesh was very arrogant. And one thing we all noticed was none of the guides were happy to take us to the shops we wanted to go to but wanted to take us to shops they suggested.

Hotel Review
Euphoriad
Rabat

Very well appointed riad but needs brighter lighting in the rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private transfer from Casablanca Airport to Rabat via Casablanca City
Private transfer from Casablanca Airport to Rabat via Casablanca City
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Morning Guided Tour in Rabat
Morning Guided Tour in Rabat
Morocco
Quality of Experience
Guides, Drivers and Staff
The guide was very lazy
Transport
Morning Guided Tour in Chefchaouen
Morning Guided Tour in Chefchaouen
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Morning Guided Tour in Casablanca
Morning Guided Tour in Casablanca
Morocco

Abdulla was very well informed and made our tour very interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hakim ALIBOUCHE

I could not have been happier with our tour t...
Indonesia | Mar 30 - Apr 9, 2025

Tracey
Tracey L.
Seattle, WA | Reviewed on Apr 14, 2025
I could not have been happier with our tour that Yuqqa Macdalena planned for my friends and I! We toured through Java and Bali for 11 days and saw so many magical places including waterfalls, sunrises, mountains, craters, sunsets, temples. We traveled by train and traveled by car. Yuqqa’s guidance was so valuable we felt secure in every situation. Our driver, Agung Ardika, made sure that we arrived at every activity in time and he gave us information about the area we were in and he stopped... Read more

I could not have been happier with our tour that Yuqqa Macdalena planned for my friends and I! We toured through Java and Bali for 11 days and saw so many magical places including waterfalls, sunrises, mountains, craters, sunsets, temples. We traveled by train and traveled by car. Yuqqa’s guidance was so valuable we felt secure in every situation. Our driver, Agung Ardika, made sure that we arrived at every activity in time and he gave us information about the area we were in and he stopped at areas of interest to us. We had many lovely guides and were pleased with each of them.

Hotel Reviews
The Phoenix Hotel Yogyakarta - MGallery Collection
YOGYAKARTA

We loved this hotel, great staff, location and food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lava View Lodge Hotel

Perfect location for our Mount Bromo hike.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Artha Cottages Tumpak Sewu
Lumajang
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aston Jember Hotel & Conference Center
Jember
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ketapang Indah Hotel
Banyuwangi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Taman Sari Bali Resort & Spa
Pemuteran

This was an amazing location. We had a private villa with our own pool and fountains with koi swimming around in the pond. Birds visited the garden throughout the day, this was a peaceful bonus to our stay. The rooms were spacious, beautiful, and elegant. We were blown away when they told us that the entire garden was our space. We would all love to come back to this exceptional location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nadira Bali Resort & Villa

Such a beautiful location, we arrived when the clouds broke open and gave us a good dousing with mountain rain! The rooms were lively as was the pool! The staff greeted us with umbrellas and fresh juice! Beautiful area. The food was lovely, staff wonderful, just amazing.

Authenticity & Character
Location
Lol
Staff
Cleanliness & Comfort
Local specialist: Yuqqa Macdalena
Yuqqa
Yuqqa Macdalena
Local specialist in Bali, Indonesia | Replied on Apr 16, 2025
Hello Tracey, Thank you so much for your kind words! I'm thrilled to hear that you and your friends had such a magical time exploring Java and Bali 🌿✨ It was a real joy planning your trip, and I’m glad you felt well taken care of throughout. I’ll definitely pass your lovely feedback on to Agung and the rest of the team! If Indonesia calls you again—perhaps to off-the-beaten-path gems like Sumatra, Sulawesi, Lombok, Komodo or Sumba—or another Java & Bali trip, I’d be more than happy to... Read more

Hello Tracey,

Thank you so much for your kind words! I'm thrilled to hear that you and your friends had such a magical time exploring Java and Bali 🌿✨

It was a real joy planning your trip, and I’m glad you felt well taken care of throughout. I’ll definitely pass your lovely feedback on to Agung and the rest of the team!

If Indonesia calls you again—perhaps to off-the-beaten-path gems like Sumatra, Sulawesi, Lombok, Komodo or Sumba—or another Java & Bali trip, I’d be more than happy to help you plan another unforgettable adventure.

Wishing you a wonderful day!

Sunny greetings from Bali,
Yuqqa

We enjoyed our trip to Japan very much and El...
Japan | Mar 27 - Apr 7, 2025

A
Anthony S.
Canada | Reviewed on Apr 14, 2025
We enjoyed our trip to Japan very much and Eleanor provided excellent service. Eleanor provided good feedback and was flexible in making arrangements. Japan is beuatiful and it may be the most orderly and polite society we have ever encountered. We caugyt the cherry blossoms in several cities and the food was extraordinary. Read more

We enjoyed our trip to Japan very much and Eleanor provided excellent service. Eleanor provided good feedback and was flexible in making arrangements. Japan is beuatiful and it may be the most orderly and polite society we have ever encountered. We caugyt the cherry blossoms in several cities and the food was extraordinary.

Hotel Reviews
Hotel New Otani Tokyo The Main
Tokyo

The New Otani was a lovely hotel with all the amenities. The breakfast was good but it would have been nice if the food changed periodically during the stay.

Authenticity & Character
Location
Well located but needed to walk 30-40 minutes to most place or take subway which was 10 min walk.
Staff
Cleanliness & Comfort
Nazuna Kyoto Tsubaki St.
Kyoto

Great place and loved the accomodations and breakfast was excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Swissotel Nankai Osaka
Osaka
Authenticity & Character
Location
Staff
Cleanliness & Comfort
was noisy and there continued to be construction above room at all hours even though we complained.
Activity Reviews
Full Day Mt. Fuji with Lake Kawaguchi & Oishi Park
Full Day Mt. Fuji with Lake Kawaguchi & Oishi Park
Tokyo

We drove out to see Mount Fuji and take a boat cruise but because of the overcast weather, we couldn't see fuji and wasn't worthwhile going on lake so a bit of an underwhelming day particularily since we had a long drive each way.

Quality of Experience
Guides, Drivers and Staff
Transport
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka

Was fun but probably would have benn better at beginning of tour as had already tried many of foods we tasted.

Quality of Experience
Guides, Drivers and Staff
Transport
Tea Ceremony in Kyoto FLOWER TEAHOUSE
Tea Ceremony in Kyoto FLOWER TEAHOUSE
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Private Fushimi Inari Hidden Hiking Tour
Private Fushimi Inari Hidden Hiking Tour
Kyoto

One of our highlights. Amazing hike.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Tokyo City Tour with Culture & Life
Full Day Tokyo City Tour with Culture & Life
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Arashiyama Bamboo Grove, Sagano Scenic Railway & Tenryuji Temple
Arashiyama Bamboo Grove, Sagano Scenic Railway & Tenryuji Temple
Kyoto

This was amazing. Great pictures and wonderful day

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from Kyoto to Osaka via Nara
Transfer from Kyoto to Osaka via Nara
Japan

Nara was great and trip was fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Eleanor Chen
Eleanor
Eleanor Chen
Local specialist in Japan and China | Replied on Apr 14, 2025

Thank you for your thoughtful review! I still feel glad to have worked with you for a wonderful trip, even though it's been days since you returned home. All the detailed feedback per each activity and hotel are much more helpful - They are really treasures for me!

I truly appreciate your recommendation and would love to assist you with any future adventures!

I worked with Michele to plan our trip to New...
New Zealand | Mar 31 - Apr 7, 2025

Joan
Joan B.
Chicago, IL | Reviewed on Apr 14, 2025
I worked with Michele to plan our trip to New Zealand. She did a great job including all the things we enjoyed. We love the outdoors and she set up some beautiful hiking and a fantastic day biking through the wineries. I would definitely use Kim Kim travels again to plan any future trips Read more

I worked with Michele to plan our trip to New Zealand. She did a great job including all the things we enjoyed. We love the outdoors and she set up some beautiful hiking and a fantastic day biking through the wineries. I would definitely use Kim Kim travels again to plan any future trips

Hotel Reviews
Acacia Cliffs Lodge
taupo

Acacia lodge was fantastic. It only had 6 rooms and we enjoyed our private deck with great view of Lake Taupo. The cooked breakfast and nightly appetizers were a nice bonus. Our room and the entire lodge was comfortable and beautiful. Loved the host. They gave us everything we needed but they also respected our privacy

Authenticity & Character
Very unique. Beautifully remodeled with awesome grounds
Location
Away from all the crowds but a very short drive to everything
Staff
Host were very friendly. Helpful with suggestions for activities and restaurants. Cooked a great breakfast!
Cleanliness & Comfort
Our room was spotless and extremely comfortable
Novotel Auckland Airport
Auckland

We could literally walk to the airport. It was steps away. So convenient

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Art Deco Masonic Hotel
Napier

The Art Deco Masonic Hotel had a great location right in town, which was really convenient. While I was happy with the stay, it didn't stand out as anything extra special, but overall it was a pleasant experience.

Activity Reviews
Gannet Safaris
Gannet Safaris
New Zealand

This was an unexpected surprise. The scenery was stunning. Only way to see this area is on a tour.

Quality of Experience
O
Guides, Drivers and Staff
Transport
Picked us up at our hotel. Very convenient
Explore the Waitomo Glow Worm Caves
Explore the Waitomo Glow Worm Caves
New Zealand

The Waitomo Glow Worm Caves were a bit underwhelming for me. I might be biased because I've experienced a similar cave in Italy that was much better. While the cave itself was unique, I probably wouldn't highly recommend it to others.

Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Apr 14, 2025

Thanks so much for your review and feedback Joan and I really enjoyed seeing your photos too.
It was a pleasure working with you to put this trip together and I am so glad everything worked out for you and the weather was pleasant in April, our early Autumn season which i think is a great time to visit New Zealand.
Happy future travels with Kimkim!

Great job on Japan trip
Japan | Mar 28 - Apr 6, 2025

S
Susan P.
Flagami, FL | Reviewed on Apr 14, 2025
Eleanor did a fantastic job helping us (2 people with some physical constraints for touring) for a trip to Tokyo and Kyoto. She steered us away from trying to do too much (a common problem when visiting Japan). She arranged three days with guides, all good, for Tokyo, Kyoto and day trip to Nara, along with suggestions for things to do and where to see cherry blossoms for our self directed days. Guides were flexible and sensitive to our needs for rest, and even found the colorful toilet... Read more

Eleanor did a fantastic job helping us (2 people with some physical constraints for touring) for a trip to Tokyo and Kyoto. She steered us away from trying to do too much (a common problem when visiting Japan). She arranged three days with guides, all good, for Tokyo, Kyoto and day trip to Nara, along with suggestions for things to do and where to see cherry blossoms for our self directed days. Guides were flexible and sensitive to our needs for rest, and even found the colorful toilet from the movie "Perfect Days" when we requested that detour.
3 hotels were good, with nice varied breakfasts. Drivers were all punctual and safe.
We had used KimKim before to plan a trip to Colombia, and would use them again (but unfortunately not Eleanor) for trips to other countries.

Hotel Review
Mitsui Garden Hotel Otemachi / Tokyo
Tokyo

The final accommodation near the Imperial Palace was a much better fit for us. The location was ideal for a short walk to the gardens, which we enjoyed on our last day. While the area lacked shops, it provided a peaceful and pleasant environment, better suited to our preferences.

Activity Review
Sumo Morning Practice Viewing Eexpeirence in Tokyo Sumiyoshi
Sumo Morning Practice Viewing Eexpeirence in Tokyo Sumiyoshi
Tokyo

The Sumo Morning Practice Viewing was fascinating! It was intriguing to learn about sumo in an authentic setting. Watching the sumo wrestlers train was intense but very insightful. Even those of us not interested in sumo found it to be a unique experience that we couldn't see at home.

Local specialist: Eleanor Chen
Eleanor
Eleanor Chen
Local specialist in Japan and China | Replied on Apr 14, 2025

Thank you for your lovely review! I feel so happy that you enjoyed this trip, and all your positive feedback on each tour and accommodation do motivate my continued passion and confidence in all services involved. Much appreciation and looking forward to the opportunity to work with you on any future adventures!

Seoul Sweet Second Time Around
South Korea | Apr 1 - Apr 7, 2025

Bernadine
Bernadine D.
Cooper City, FL | Reviewed on Apr 14, 2025
This was my second trip to Seoul and second time working with Jessica…and both of exceeded my expectations. The only part I would advise to pass is on the DMZ experience which was underwhelming. Head to the Gamaksan suspension bridge and unification park, grad Korean BBQ in Pagu, then head back to Seoul. Read more

This was my second trip to Seoul and second time working with Jessica…and both of exceeded my expectations. The only part I would advise to pass is on the DMZ experience which was underwhelming. Head to the Gamaksan suspension bridge and unification park, grad Korean BBQ in Pagu, then head back to Seoul.

Hotel Review
JW Marriott Dongdaemun Square Seoul
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Full Day Korean DMZ and Hongdae Shopping Street Tour
Full Day Korean DMZ and Hongdae Shopping Street Tour
Seoul

Avoid the full tour and enjoy the suspension bridge and Pagu instead.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on Apr 14, 2025

Dear Bernadine,

Hope you are doing fantastic.Thank you so much for your wonderful review.

It was truly a pleasure to work with you on your two trips to South Korea, and your feedback is very helpful for our future guests. It’s always our goal to create unforgettable experiences, and your feedback makes everything worthwhile.

We look forward to helping you plan your next adventure with Kimkim.
Wishing you all the best and warmest regards from South Korea.
All the best
Jessica

Amazon jungle experience
Brazil | Apr 2 - Apr 9, 2025

L
Leila O.
Canada | Reviewed on Apr 13, 2025
Rachel was the person who organized our trip.
She was very prompt in replying to our questions and was able to make some good suggestions. She was able to pivot quickly when some of our other plans changed.
We were amazed at the thoroughness of the planning from picking us up at the hotel and getting us to a boat or a van or the airport in good time. The other people involved were helpful and respectful. It made the trip very pleasant and made us feel like some care had been taken in the...
Read more

Rachel was the person who organized our trip.
She was very prompt in replying to our questions and was able to make some good suggestions. She was able to pivot quickly when some of our other plans changed.
We were amazed at the thoroughness of the planning from picking us up at the hotel and getting us to a boat or a van or the airport in good time. The other people involved were helpful and respectful. It made the trip very pleasant and made us feel like some care had been taken in the planning. We were surprised at how personal trip the trip was. Three hotels in Rio and Manaus were excellent and the lodge in the Amazon jungle was perfect.

Hotel Review
Amazon Tupana Lodge
Manaus

As we rounded the corner in the motorized canoe, we saw buildings up on stilts, thatched roofs and a screened amenity room. The dock was there to received boats. It was perfect! Just what we hoped for in a remote jungle experience.

Authenticity & Character
The staff, the meals, and the activities were what makes this place special. There are knowledgeable guides to take us on jungle walks and people who know the compacted waterways. We learned alot about the Amazon River and the jungle.
Location
Remote. Just like your expect in the jungle. Perfect!
Staff
They were pleasant.
Cleanliness & Comfort
The cabins were as clean as a jungle cabin could be. The linens were good. Each cabin had a fan which I’d necessary to keep cool!
Activity Review
Discovering the Amazon
Discovering the Amazon
The Amazon

The sunset motorized canoe rises were a highlight. Learning about the changes in this river over the year was fascinating. We also really enjoyed swimming - right by the dock - with the pink dolphin. It was refreshing after the heat of the day.

Quality of Experience
Guides, Drivers and Staff
Everyone was friendly ands always in time.
Transport
From vans to motorized canoes, it was an authentic expense.
Local specialist: Rachel Vita
Rachel
Rachel Vita
Local specialist in São Paulo | Replied on Apr 29, 2025

HI Leila,

Thank you so much for your kind words! We're thrilled to hear that your experience was smooth and enjoyable from beginning to end. Rachel truly enjoyed working with you and is glad that her suggestions and quick adjustments helped shape a memorable journey. It's wonderful to know that everything—from transfers to accommodations—ran seamlessly and that the personal touches made a difference. We hope to welcome you back to Brazil someday for another unforgettable adventure!

Best,
Rachel

I reached out to KimKim on very short notice ...
Taiwan | Apr 5 - Apr 11, 2025

L
Liz H.
San Rafael, CA | Reviewed on Apr 13, 2025
I reached out to KimKim on very short notice (4 weeks!), and Shirley put together the MOST memorable trip for me and my adult son. She was very responsive and went above and beyond to ensure we experienced "off the beaten path" Taiwan while considering our specific requests (even making sure the beds would fit my very tall son!). Our driver/English-speaking guide, Reggie, was perfect. He tailored each day to our energy level, the weather, and food! Whether it be the Earthquake museum,... Read more

I reached out to KimKim on very short notice (4 weeks!), and Shirley put together the MOST memorable trip for me and my adult son. She was very responsive and went above and beyond to ensure we experienced "off the beaten path" Taiwan while considering our specific requests (even making sure the beds would fit my very tall son!). Our driver/English-speaking guide, Reggie, was perfect. He tailored each day to our energy level, the weather, and food! Whether it be the Earthquake museum, hidden trails among the tea plantations, or (many) hidden restaurants we never would have found. I can not recommend Shirley and Reggie enough! Thank you KimKim!!

Hotel Reviews
Seasonstar B&B

Very authentic- A unique experience among the tea plantations

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tingtau Garden
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Just Sleep Taipei NTU

Wonderful to be on the University campus-

Authenticity & Character
Location
Staff
Cleanliness & Comfort
COZZI Blu
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Had a little trouble with the AC- but great to be so close to the high speed train and to the airport for an early morning flight
Activity Reviews
Aromatic Journey through Alishan
Aromatic Journey through Alishan
Alishan
Quality of Experience
Guides, Drivers and Staff
Transport
A Restful Mountain Retreat - Alishan National Scenic Area
A Restful Mountain Retreat - Alishan National Scenic Area
Taiwan

Beautiful well preserved national park. I would have stayed one night in the park to be able to get an early morning start on the trails

Quality of Experience
Guides, Drivers and Staff
Transport
Best of Taipei – A Day Tour You Can't Miss
Best of Taipei – A Day Tour You Can't Miss
Taipei City

The museum and English speaking docent was incredible- highlight of the day. Wish we had been less jet-lagged

Quality of Experience
Guides, Drivers and Staff
Transport
Gold Rush Town – Jiufen & Yehliu Day Tour with Shilin Night Market
Gold Rush Town – Jiufen & Yehliu Day Tour with Shilin Night Market
Taipei City

Very touristy but glad to have seen

Quality of Experience
Guides, Drivers and Staff
Transport
Sun Link Sea Day Tour
Sun Link Sea Day Tour
Puli, Nantou
Quality of Experience
Guides, Drivers and Staff
Transport
Tefuye Trail
Tefuye Trail
Alishan
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Shirley Fang
Shirley
Shirley Fang
Local specialist in Taipei | Replied on Apr 14, 2025
Hi Liz, Thank you so much for your kind words and detailed records of your feedback about each activity and accommodation. We're absolutely thrilled to hear that you and your son had a memorable experience in Taiwan. We're also so happy to hear that Reggie was a great match as your guide, and that he could flex the plans each day to make the most of your time, energy, and of course—Taiwan's amazing food. It means the world to us that you got to explore the hidden gems of Taiwan, from the... Read more

Hi Liz,

Thank you so much for your kind words and detailed records of your feedback about each activity and accommodation. We're absolutely thrilled to hear that you and your son had a memorable experience in Taiwan.

We're also so happy to hear that Reggie was a great match as your guide, and that he could flex the plans each day to make the most of your time, energy, and of course—Taiwan's amazing food.

It means the world to us that you got to explore the hidden gems of Taiwan, from the serene tea trails to off-the-radar eateries and cultural sites. Thank you again for your kind words and for letting us be a part of your journey.

Warm regards,
Shirley

Big group - multi city experience
Portugal | Sep 7 - Sep 23, 2024

A
Angela D.
Newark, NJ | Reviewed on Apr 13, 2025
Rita was incredibly patient - we were a group of 8 with a lot of opinions and mixed itineraries. Every guide we were paired with was incredible, welcoming and provided us with a wonderful experience. For a 20 day trip having kimkim do all the coordination across 7 cities and 2 countries was a breeze- have recommended them multiple times others and would happily use again! Read more

Rita was incredibly patient - we were a group of 8 with a lot of opinions and mixed itineraries. Every guide we were paired with was incredible, welcoming and provided us with a wonderful experience. For a 20 day trip having kimkim do all the coordination across 7 cities and 2 countries was a breeze- have recommended them multiple times others and would happily use again!

Hotel Reviews
Pousada Porto - Rua das Flores
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Inspira Liberdade Boutique Hotel
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Ercilla de Bilbao
Bilbao, Bizkaia
Authenticity & Character
Location
Staff
The rooftop required reservations but didn't know im advance was kind of annoying that there were no extra accommodations for guests.
Cleanliness & Comfort
Catalonia Donosti
San Sebastián
Authenticity & Character
Location
A bit out of the way but lovely
Staff
Cleanliness & Comfort
Hotel Pulitzer Barcelona
Barcelona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Mondego
Coimbra
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on Apr 14, 2025

Dear Angela, thank you so much for sharing your experience! I'm thrilled to hear that we made your 20-day adventure both seamless and memorable. It’s fantastic to know that every guide contributed to a welcoming atmosphere and a wonderful journey, I'll forward your feedback to them!! Your recommendation means the world to us, and we look forward to planning more incredible trips with you in the future! All the best, Rita 🥰

Overall, we had a wonderful trip in Morocco. ...
Morocco | Mar 20 - Mar 30, 2025

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Nicholas B.
Newark, NJ | Reviewed on Apr 13, 2025
Overall, we had a wonderful trip in Morocco. Morocco is an amazing country with amazing people. Our experience with KimKim was fairly seamless and the trip planning was simple and customizable to our wants and needs. Similarly, our local guide Hicham was knowledgable, kind, punctual, and cared deeply about his country. We traveled around nearly the entire country in 10 days and even with a fair amount of time spent in the car, it was an adventure we will never forget. A few issues to be... Read more

Overall, we had a wonderful trip in Morocco. Morocco is an amazing country with amazing people. Our experience with KimKim was fairly seamless and the trip planning was simple and customizable to our wants and needs. Similarly, our local guide Hicham was knowledgable, kind, punctual, and cared deeply about his country. We traveled around nearly the entire country in 10 days and even with a fair amount of time spent in the car, it was an adventure we will never forget.

A few issues to be aware of that negatively affected our experience. Our hotel in Fes was outside of the medina and felt a little disconnected from the city. It's our understanding this was due to the first choice hotel being overbooked, but if we could go back, we would choose to stay in the medina.

Our last day and night also did not go as expected based on the itinerary. Our guide had a personal emergency that left us on our own in Essaouria for about 5-6 hours. This was not necessarily Hicham's fault, but a little more communication regarding the timeline and plan of action would have been appreciated. We ultimately made the best of it, but a lot of that was due to our own initiative.

Our hotel on the last night in Cassablanca was different from the hotel listed on our itinerary and seemed to be a drastic step down in quality and location. We ended up in an airport hotel when our itinerary was booked for a city center hotel. Convenient for our flight the next day, but totally disconnected to Casablanca, a city we only got a few hours in due to the issue that occurred during the day in Essaouira.

Something to keep in mind that would have been helpful to know beforehand- ATMs only give out large bills (100s and 200s). You are going to need small denominations for tipping and using the bathroom. Many businesses also asked for smaller bills, but we did not have them, and the businesses did not have small denominations for change. Some hotels had small bills on hand to exchange, but many did not.

Hotel Reviews
Eden Boutique Hotel
Boumalne-Dadès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel & Ryads Barrière Le Naoura
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Euphoriad
Rabat
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Jasmine
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Faraj Suites & Spa
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Madu Premium Camp
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Chbanate
Essaouira
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Seafood Lunch from the Wharf
Seafood Lunch from the Wharf
Essaouira

While seeing the fish market was a good experience, we would not recommend eating there. The setting is picnic tables inside the market. There was construction going on and the overall cleanliness was extremely poor. We did not enjoy this meal, as we were concerned about the hygiene and cleanliness of the surroundings. Throughout our trip, this is the only time we had this concern.

Quality of Experience
Local specialist: Maryem Kouna

Costa Rica for Family of 5! We had an amazing...
Costa Rica | Apr 4 - Apr 12, 2025

Celia
Celia E.
Chicago, IL | Reviewed on Apr 13, 2025
Costa Rica for Family of 5! We had an amazing time on our trip. The first part of our trip was in La Fortuna. We had adventures every day with amazing guides such as Diego. Our kids saw sloths, enjoyed the hot springs and swam under a waterfall. The hotel was lovely and perfect for our family. The hot springs was a fun family evening activity.
The 2nd part of our trip was in Manuel Antonio. The hotel was amazing with incredible views and amazing staff. We had an once-in-a -lifetime...
Read more

Costa Rica for Family of 5! We had an amazing time on our trip. The first part of our trip was in La Fortuna. We had adventures every day with amazing guides such as Diego. Our kids saw sloths, enjoyed the hot springs and swam under a waterfall. The hotel was lovely and perfect for our family. The hot springs was a fun family evening activity.
The 2nd part of our trip was in Manuel Antonio. The hotel was amazing with incredible views and amazing staff. We had an once-in-a -lifetime experience with our guide, Sosio through the National Park. All of the tours were incredible and top notch.
Our transportation to and from airport, between hotels with Alex was always on-time and pleasant

Hotel Review
Hotel Los Lagos Spa & Resort
La Fortuna

Our stay at Hotel Los Lagos Spa & Resort was delightful, though the only downside was the trolley service which was not always available and often took some time to get from place to place. Otherwise, the hotel was a lovely place to relax.

Activity Reviews
Sky Tram, Ziplines & Sky Walk Adventure
Sky Tram, Ziplines & Sky Walk Adventure
Arenal/La Fortuna

The Sky Tram, Ziplines & Sky Walk Adventure was simply amazing, especially for older kids. My preteens absolutely loved it, even though it was a bit scary. The thrill and excitement made it a memorable once-in-a-lifetime experience.

Waterfall & Volcano Hiking Adventure with Lunch
Waterfall & Volcano Hiking Adventure with Lunch
Arenal/La Fortuna

The Waterfall & Volcano Hiking Adventure with Lunch was breathtaking. It felt like a once-in-a-lifetime experience with stunning views and a sense of adventure.

Private Manuel Antonio National Park Guided Hike
Private Manuel Antonio National Park Guided Hike
Costa Rica

The Manuel Antonio National Park guided hike was a must-do activity. The guides were incredible and provided a top-notch experience. Our whole family felt that this activity was essential to our trip.

Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Apr 13, 2025

Hola Celia!

Thank you so much! We're thrilled to hear your family had such an amazing time in Costa Rica. From the adventures in La Fortuna to the unforgettable moments in Manuel Antonio, it sounds like a perfect trip.

We’ll be sure to pass your kind words along to Diego, Socio, and Alex!

Pura Vida!
Bryan León

With no idea what to do when my parent came to visit me in Chile, Kimkim came to the rescue!
Chile | Apr 4 - Apr 11, 2025

Michael
Michael O.
Lansdale, PA | Reviewed on Apr 13, 2025

My parents came to visit me in Chile and even though I know the country very well, I had no idea how to plan day trips and car transportation for us. Kimkim came to our rescue, as they have done for our holiday adventures in many other countries.

Local specialist: Camila Fierro
Camila
Camila Fierro
Local specialist in Santiago | Replied on Apr 14, 2025

Hi Michael,
I'm so happy to hear your parents had a great time visiting you in Chile and that we could help make everything smooth and fun for your adventures together. It means a lot to know you trusted us again after traveling with Kimkim in other countries, that's the biggest compliment!
If you ever need more ideas for exploring or just want to plan another unforgettable trip, I’d love to help again!
Warm hugs from Chile,
Camila

Two fun weeks in the Netherlands and Belgium
The Netherlands | Mar 31 - Apr 11, 2025

J
John V.
Newark, NJ | Reviewed on Apr 13, 2025
Mieke did a great job. She was thorough and responsive to our questions and needs and very easy to work with. The package she provided was excellent. We had a couple of issues (train schedules) that came up over the 2 weeks and they were quickly resolved. The work she did enabled us to enjoy our trip without a hitch. Hotels, guides, and activities were very well planned Read more

Mieke did a great job. She was thorough and responsive to our questions and needs and very easy to work with. The package she provided was excellent. We had a couple of issues (train schedules) that came up over the 2 weeks and they were quickly resolved. The work she did enabled us to enjoy our trip without a hitch. Hotels, guides, and activities were very well planned

Hotel Reviews
Hotel Mai Amsterdam
Amsterdam

Exceptional Hotel with a very good-sized room and location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boat accommodation for cycling tours: Fluvius
Amsterdam

The bike and boat Tulip tour was a lot of fun. The boat was very clean, the crew very accommodating, the food good, and the room while small (as expected) was nice and worked out very well.

Staff
Cleanliness & Comfort
The room was small as expected but big enough to be comfortable.
The Dominican
Bruxelles

Really nice hotel in a good location with a very helpful staff and a well appointed room

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bike & Boat: Zaandam and Haarlem
Bike & Boat: Zaandam and Haarlem
The Netherlands

Our stop on the bike route at Zaanse Schans, was a very busy tourist location but was very interesing and worth the visit

Quality of Experience
Public Transport Pass Amsterdam
Public Transport Pass Amsterdam
The Netherlands

The card was helpful and easy to use

Amsterdam - Anne Frank House
Amsterdam - Anne Frank House
The Netherlands

To see the actual place where Ann Frank hid was very moving.

Quality of Experience
Bike & Boat: practical information
Bike & Boat: practical information
The Netherlands

Going into the bike and boat trip we were a little leery, but the boat wound up exceeding our expectations. The room was small as expected but worked out very well. The crew was really nice.

Quality of Experience
Guides, Drivers and Staff
Keukenhof Gardens
Keukenhof Gardens
The Netherlands

Amazingly beautiful gardens.

Quality of Experience
Guides, Drivers and Staff
Bike & Boat: from Oude Wetering back to Amsterdam
Bike & Boat: from Oude Wetering back to Amsterdam
The Netherlands
Quality of Experience
Amsterdam - Canal cruise (join in)
Amsterdam - Canal cruise (join in)
The Netherlands

Fun time very informative guide

Quality of Experience
Guides, Drivers and Staff
Bike & Boat: Amsterdam
Bike & Boat: Amsterdam
Amsterdam

The bikes were very functional, and the guides made for a safe and enjoyable experience The activities along the routes were excellent.

Quality of Experience
Guides, Drivers and Staff
Transport
Brussels - Waffle making workshop
Brussels - Waffle making workshop
The Netherlands

This was a lot of fun. It was a little difficult finding the location but once we arrived it was all good from there. The instructor was fun, and the instructions clear, thus the end result was a delicious batch of waffles made with our own hands.

Quality of Experience
Guides, Drivers and Staff
Brussels - Day trip to Ghent by train
Brussels - Day trip to Ghent by train
Brussels

We really enjoyed Ghent. A nice city with many interesting shops and sights

Quality of Experience
Transport
Local specialist: Mieke Arendsen
Mieke
Mieke Arendsen
Local specialist in The Netherlands | Replied on Apr 14, 2025

Hi John & Michele...thank you so much for your review and feedback. Glad to read you have enjoyed your trip and to read your comments.

You wont believe it, but today it started raining after it stayed completely dry during all of your trip (which is quite exceptional in springtime).

I am glad you have enjoyed your trip, and I am honored to have been able to be a part of arranging it for you!
Wishing you all the best,
Mieke

Amazing Japan Honeymoon
Japan | Mar 26 - Apr 9, 2025

R
Reena R.
Flagami, FL | Reviewed on Apr 13, 2025

Greg was amazing from start to finish. He creating our itinerary, checked in on us throughout the trip, and answered any and all questions within a day or two before and during our trip. Everything he planned from the events to sightseeing to hotels and restaurants were all great and we had no problems. He made sure we had everything we needed the first day when we arrived at the hotel in a packet that was well organized and easy to follow. We will definitely use Greg again when we go back to Japan. Thank you Greg for an unforgettable honeymoon trip to Japan.

Local specialist: Greg Varga
Greg
Greg Varga
Local specialist in Tokyo, Japan | Replied on Apr 18, 2025

Thank you so much Reena for the thoughtful review. I’m really glad everything went smoothly and that you had such a great time on your honeymoon—it was such a pleasure to help make that trip special. From the very beginning, you two were a joy to plan with, and I loved putting together something that felt right for the occasion. It’s great to hear that the itinerary and little details helped things flow easily for you. I’d be thrilled to help you plan your next adventure when you’re ready to come back to Japan.

Many thanks to Realistic Asia for an amazing Vietnam adventure!
Vietnam | Mar 16 - Apr 6, 2025

Rich
Rich S.
Portland, OR | Reviewed on Apr 13, 2025
We are so grateful to KimKim and to Ashley of Realistic Asia for helping us build an awesome itinerary in north and central Vietnam. Using the old quarter of Hanoi as a hub, we spent 5 nights with guide and driver touring the northern mountains in Tu Le, Mu Cang Chai, Sapa and Bac Ha; 2 nights kayaking in Lan Ha Bay; 3 nights in Phong Nha; and 5 nights on the central coast in Hue and Hoi An. We especially appreciated all of the accommodations that Ashley selected for us, and her handling the... Read more

We are so grateful to KimKim and to Ashley of Realistic Asia for helping us build an awesome itinerary in north and central Vietnam. Using the old quarter of Hanoi as a hub, we spent 5 nights with guide and driver touring the northern mountains in Tu Le, Mu Cang Chai, Sapa and Bac Ha; 2 nights kayaking in Lan Ha Bay; 3 nights in Phong Nha; and 5 nights on the central coast in Hue and Hoi An. We especially appreciated all of the accommodations that Ashley selected for us, and her handling the myriad travel logistics required to fit all of that into a three week tour. It was so wonderful to get to meet Ashley in Hanoi at the end of our trip so we could provide feedback, reminisce over the many highlights, and thank her in person for the excellent work she did on our behalf. We highly recommend Ashley's services should you choose to travel in her areas of expertise.

Hotel Reviews
Mu Cang Chai Ecolodge
Mu Cang Chai

We had a pleasant but cold stay at Mu Cang Chai Ecolodge. The accommodations were charming and the hosts were very friendly and attentive to our needs, but the thin walls on our room were a big challenge for the cold front that brought temperatures down to the mid single digits. We would recommend a stay here, but be prepared if the weather turns cold!

Le Champ Tu Le Resort Hot Spring and Spa

Le Champ was one of the unexpected highlights of our trip. The location is magical, and it was such a delight to soak in the hot springs after a long day of travel. Extra points for having a beautiful cave to explore right on the resort grounds! We wish we had more time to enjoy this wonderful facility.

Sin Chai Ecolodge

We loved this beautiful little resort on the outskirts of Sapa! The grounds and rooms are immaculate, the views are lovely and the food was terrific. We especially appreciated being outside the craziness that is Sapa town. Highly recommended!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hue Ecolodge

We had a nice but brief stay at the Hue Ecolodge. The grounds were immaculate, the staff quite friendly, and the food was very good. We had a busy itinerary and poor weather, so didn't take advantage of the on-site amenities like the pool and spa, nor did we have a chance to explore the neighborhood. But as a place to spend a night it met our needs just fine.

Homestay Bac Ha

We had a delightful homestay during our one night in Bac Ha. The grounds are pretty, the views are nice and the rooms were quite comfortable. We especially appreciate how they went out of their way to meet our food needs, driving us to a "tourist-friendly" restaurant for lunch and cooking us a delicious (and HUGE) dinner. We lingered around the dinner table late into the night getting to know our hosts using Google translate.

Chay Lap Farmstay
Phong Nha

We had a delightful stay at the Chay Lap Farmstay. We loved the fact that the property is out in the country, away from the rapidly gentrifying Phong Nha town. We took advantage of the free bicycle rental to ride around the area, and the free kayak rental to escape the heat of the day out on the river. We also rented their e-bikes for a day at a very reasonable rate to explore the area. (A visit to Paradise Cave and a ride on the 'ferry' into town are both must-dos!) The Farmstay was an excellent place from which to see the amazing Phong Nha Ke Bang area.

Cozy An Boutique Hotel Hoian
Hoi An

We had a very nice 3-night stay at the Cozy An. We appreciated that it was in a quieter part of town while being close enough for us to walk to the more touristy areas. The rooms were nice, with a small balcony, and the food in the restaurant was plentiful and delicious. We took advantage of the free use of their bicycles to ride around town and ride out to the beach. We appreciated the one on one time we received from the concierge, and all her recommendations for what to see and where to shop. While in the end we didn't agree with all her assessments, they gave us a great place to start. We would definitely recommend staying here.

Activity Reviews
Day Trip to Ba Vi Countryside & Cooking Class
Day Trip to Ba Vi Countryside & Cooking Class
Hanoi

We spent our first full day in Vietnam on this tour of the Ba Vi. It was a nice introduction to Vietnam. The highlights of this tour were getting to speak with a former north Vietnam soldier about his experience during the American war and his perspectives on his country and relations with the US today, and the AMAZING lunch we had. However, the cooking class was a little disappointing - we were taught to make wraps for amazing spring rolls and got to make a salad, but the food was mostly prepped in advance and we didn't do any actual cooking. Also disappointing was the bike ride in the countryside, which was much shorter than we would have liked. Relative to some of the awesome days to come this tour was fine, just not one of the highlights.

Immerse in the Nature  - Tu Le - Khau Pha Pass - Mu Cang Chai
Immerse in the Nature - Tu Le - Khau Pha Pass - Mu Cang Chai
Mu Cang Chai

The drive from Tu Le to Mu Cang Chai over the Khau Pha Pass was quite beautiful. Unfortunately, the March weather was hazy and overcast, so the views were not quite as lovely as they likely are at other times of the year. Once in Mu Cang Chai we had a tasty lunch and then headed into the hills for a walk through rice fields and a local village. We had a delightful encounter with a group of older Hmong women, from whom we bought textiles and crafts. After the long drive we were glad to stretch our legs and have a first person encounter with the countryside.

Half Day Sapa Village Hike
Half Day Sapa Village Hike
Sapa

The drive from Mu Cang Chai to Sapa was long and winding. There were many sights along the way, though low clouds and hazy conditions detracted from some of the scenic beauty. We had a bit of trouble finding a place to stop for lunch, but in the end found a small restaurant that met our needs. We drove through the heart of the tourist area in Sapa town, getting enough of a sense for the place to be glad we were staying outside of town. We ended the day by walking from the edge of Sapa town to our homestay in the village of Sin Chai, which took about 90 minutes. It was a nice walk, but much less trekking than we had been led to believe. This was really more of a travel day than an activity day.

Hoi An vespa tour by night
Hoi An vespa tour by night
Hoi An

Our street food tour of Hoi An was an unexpected delight! After traveling for 3 weeks in vans and on bicycle it was such a delight to zip through the streets like a local on the back of a scooter. Our guide was soft spoken but informative, and he brought us to a nice mix of well-known and back alley food carts and restaurants. We got to try many kinds of foods. While not all were to our liking, we appreciated the opportunity to try them out. This was a great way to spend an evening in Hoi An.

Trek to Lech Dzao & Thanh Kim Villages & School Visit
Trek to Lech Dzao & Thanh Kim Villages & School Visit
Sapa

Today's activity was the first for our highlight reel. The trek down from Sapa town through Cat Cat village and up into the hill villages was excellent. The route took us through cultivated fields, along jungle paths above a river, and into small villages where we could interact with the locals. The weather was cooperative - the haze even cleared a bit, allowing us to see the tall mountains across the valley - and it was great to have a day without car travel. We especially enjoyed our encounters with the local artists and artisans who produce the beautiful indigo-dyed batiks, embroidered clothing, incense, and other crafts.

Visit Bac Ha market (open only Sunday)
Visit Bac Ha market (open only Sunday)
Vietnam

Our time in Bac Ha was a bit mixed. After the morning drive from Sapa - in part along the Chinese border - we arrived in Bac Ha for lunch and then a trek into the hills near our homestay. It was interesting to see another mountainous landscape, though this trek lacked the interactions with local we had on previous treks. On Sunday we visited the famed Bac Ha market, which truly was an experience. It was a delight to see a bustling market whose focus was more on meeting the needs of locals than tourists. So many colors, sounds, smells and tastes - a true sensory delight! After market we had lunch at a roadside buffet restaurant that clearly was not geared towards tourists. The food was a little less beautiful than we'd seen elsewhere, but just as delicious. Then it was time for the long drive back to Hanoi.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Our driver was rather aggressive, passing other vehicles on narrow winding roads at times that didn't seem necessary or productive. It made some in our party feel uncomfortable. The van itself was adequate, though became uncomfortable after an extended time. We rode in newer, more comfortable versions of the same vehicle later in our trip - it would have been nice to have the nicer vehicle at this time, given the hours we spent on this part of our tour
Tu Lan Experience Tour
Tu Lan Experience Tour
Vietnam

Our caving experience with Oxalis was another trip highlight. We loved the physical activity, especially walking through the village to take in the sights, hiking through the mud in the rain, exploring caves with a headlamp, and swimming through the second cave. We had a great guide and an excellent cohort of fellow travelers to keep us company. The lunch provided on the trail, under a tent in the rain, was amazing considering the conditions it was served under. The only constructive criticism is that we would have liked more information in advance regarding what to bring with us and what clothing to wear. We were given the option of using our own footwear or the boots they provided and didn't understand the options well enough to make an informed decision. (Using their boots - assuming you can find ones that fit - is the clear correct choice.) Also, considering the weather, it would have been nice to have warmer clothing to put on when we stopped for lunch - a wool hat in our dry bag would have made a big difference.

Dinner at Ngoc Son Residency
Dinner at Ngoc Son Residency
Hue

We had a lovely dinner at the home of Mrs. Nguyen Thi Suong. It was very interesting to learn about the history of Hue and the Nguyen dynasty from an expert of that history. We were expecting a group dinner, and were pleasantly surprised that the table was set for only our host and the three of us. The food prepared by the host's 80+ year old mother was AWESOME, both in flavor and presentation. It was a meal we won't soon forget.

Deluxe Hue Sightseeing Full Day Tour - Join tour
Deluxe Hue Sightseeing Full Day Tour - Join tour
Hue

Of all the activities on our trip this one was our least favorite. In general we don't like packaged, pre-defined tours due to their impersonal nature and lack of autonomy, and this tour met our worst stereotypes. There were only 8 of us on the tour, but the jam-packed itinerary left no room for flexibility or meeting the particular needs of group members. Our guide was a lovely man, but he had marginal English skills. He had lots of information he wished to share with us, and it often felt like he was trying to force-feed it to us. It took a lot of energy to understand what he was trying to communicate - and after the first hour or so we stopped listening. We loved the imperial city, but didn't have the opportunity to explore it on our own terms. We liked seeing the pagoda and the tombs, but again would have appreciated more time to just see it at our pace. The lunch was a highlight for us, as the home restaurant had beautiful grounds and delicious food, but it was offset by the stop at the market (unnecessary) and the incense and hat making workshop (read: tourist store). In the end we mostly just felt tired and frustrated.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Apr 15, 2025

Dear Rich, Allison & Francine,

Thank you so much for your lovely message! It was truly a pleasure helping you plan this adventure, and I'm so glad you enjoyed every part of your journey—from the mountains of the north to the charm of the central coast. Meeting you in Hanoi was such a highlight for me too! You are all so lovely. Your kind words mean a lot, and I’m so happy I could be part of your unforgettable Vietnam experience. Wishing you many more amazing travels ahead! 🌿✨

Take care and let's keep in touch!
Ashley and Realistic Asia team

Seamless experience
Peru | Mar 13 - Mar 29, 2025

Shaam
Shaam M.
Canada | Reviewed on Apr 13, 2025

Our adventure in Peru was absolutely AMAZING! Every site, city, trek, hotel, and delicious meal was expertly crafted by KimKim. We cherished every single moment of this incredible journey with our closest friends. Our agent, Kristy, was an absolute rock star! She was there for us at every turn, handling any challenges that came our way with lightning speed and efficiency. Thanks to her, our experience was completely seamless and unforgettable. We can’t wait to plan our next trip with KimKim! Huge thank you!!

Local specialist: Kristy Tizon
Kristy
Kristy Tizon
Local specialist in Lima, Peru | Replied on Apr 14, 2025

Hi Shaam,

Thank you so so much for trusting me with your trip! I am so happy to hear you had such a great and memorable trip. I hope to stay in touch for any future travels! :)

Best,
Kristy

We had the most perfect amazing trip! Reda w...
Morocco | Mar 27 - Apr 6, 2025

Amy
Amy S.
Newark, NJ | Reviewed on Apr 13, 2025
We had the most perfect amazing trip! Reda was our driver and guide and we couldn’t have asked for a better person to spend almost two weeks with while in Morocco. He was so patient and informative and took care of us like we were royalty! He took advantage of every opportunity to teach us something about his beautiful country and the people who live there. We did everything we wanted and more thanks to his suggestions, saw the most beautiful sights, at the most amazing food, and had so... Read more

We had the most perfect amazing trip! Reda was our driver and guide and we couldn’t have asked for a better person to spend almost two weeks with while in Morocco. He was so patient and informative and took care of us like we were royalty! He took advantage of every opportunity to teach us something about his beautiful country and the people who live there. We did everything we wanted and more thanks to his suggestions, saw the most beautiful sights, at the most amazing food, and had so many unforgettable experiences. All of the individual local guides were also great- in particular Sharif in Fez was a standout.
We really felt like we got a good feel for Morocco as a country and as a culture and never had to stress ,want, or worry for anything. The biggest highlight turned out to be our last night where Reda invited us to share a meal with his family. When we told him we wanted to sit down and have a meal with a local family ( listed as one of the options for the trip) he insisted that we dine with his. His wonderful wife and daughter invited us into their home and we enjoyed the most delicious meal of our whole trip while playing with his beautiful daughter and sharing stories about our lives and individual cultures.

Hotel Reviews
Tiziri Luxury Camp
Merzouga

This whole experience was spectacular and highly recommended. Our camp was beautiful and comfy and the meals were fantastic.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided tour of Tangier
Guided tour of Tangier
Tangier
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes
Quality of Experience
Food
Guides, Drivers and Staff
Sharif was our local guide and was wonderful!
Transport
Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Apr 14, 2025
Hello Amy, Wow, your kind review absolutely made our day! We’re so happy to hear that your trip was everything you hoped for and even more. Reda is truly one of a kind, and knowing that he made you feel so welcomed, cared for, and connected to Morocco means the world to us. He loves sharing his culture, and we can only imagine how special it was to end your journey around the table with his lovely family — what a beautiful memory to take home! Thank you so much for taking the time to share... Read more

Hello Amy,

Wow, your kind review absolutely made our day! We’re so happy to hear that your trip was everything you hoped for and even more. Reda is truly one of a kind, and knowing that he made you feel so welcomed, cared for, and connected to Morocco means the world to us. He loves sharing his culture, and we can only imagine how special it was to end your journey around the table with his lovely family — what a beautiful memory to take home!

Thank you so much for taking the time to share your experience with us! And whenever the road calls you back to Morocco, we’d be so happy to be part of your journey again.

Warm wishes,
Hamza

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