Kimkim Trip Reviews

She failed to respond multiple times nd the trip was not private as we discussed.

Having done 1 trip with kimkim, we felt certain that our time in Egypt would be well organized. Having a representative meet and guide us through airports was a big plus. Our guides were amazingly knowledgeable about each temple and site and tempered the visit to our level of interest and enthusiasm. Having a driver take us to and from all destinations, somewhow being ready to pick us up at the right meeting spot despite the hundreds of cars, scooters and busses...amazed us. A highlight was dinner with a family in Cairo. Besides excellent fresh food, our host turned out to be a seasoned rower and my husband rowed a quad on the Nile. We thank Nader for all the emails and adjustments because we visited one of the most ancient countries in our world. Fantastic experience.

Shawna did a great job planning. Jesus was our contact in country, he did a wonderful job being responsive to all our needs. Our tour guide Guido in Cusco and the Sacred Valley was knowledge and experienced he went along our family’s wants and needs. A true gem!

We ha a wonderful time in Australia and New-Zeland. Vicky our specialist was wonderful. She helped us planning, she was available to answer our questions/help before and during our trip. We recommand her.

Hotel Reviews

Adina Apartment Hotel Bondi

Bondi Beach

Good location, and service. Our apt would need a little refreshment. The pool was nice.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Rydges Port Macquarie

Port Macquarie

Excellent service, very good location, comfort

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Aloha Byron Bay

Byron Bay

Old, located far from center. Would not recommed

Authenticity & Character

Location

Staff

Cleanliness & Comfort

On The Beach Noosa

Noosa Heads

Absolutly wonderfull ! Service, comfort, view and access on beach/ocean, breakfast every morning.

Authenticity & Character

Location

Fabulous

Staff

Everyday attention to our needs

Cleanliness & Comfort

Adina Apartment Hotel Brisbane

Brisbane

Very good location, comfort, clean

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Quest Cathedral Junction

Christchurch

Wonderfull location, comfort very good.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Swiss-Belsuites Victoria Park Auckland

Auckland

Very nice.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Great Ocean Road Studios

Port Campbell

OK for on the road

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Captain's at the Bay

Apollo Bay

OK for on the road

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Colhurst House Bed and Breakfast

Mount Gambier

Very nice. Service poor. Very cold in the house

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Adina Apartment Hotel Adelaide Treasury

Adelaide

Very good service, good location, nice apt

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Adina Apartment Hotel Melbourne on Flinders

Melbourne, VIC

Location in front of train main station. Lots of noise all day. Apt old. The gym and the pool were closed. Service basic. Would have prefered the other Adina location in Melbourne

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sails In The Desert

Yulara

Clean. Basic

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Sebel Quay West Suites

The Rocks

Wonderfull view on Sydney, exceptional location, comfort and spacious apt

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Uluru Sunrise (Ayers Rock) and Kata Tjuta Half Day Trip

Uluru

Very good guide. Wonderfull to visit Uluru.

Sydney Opera House Tour

Sydney

Very interesting, lots of history, very good guide

The trip was amazing and George was great to work with. Mint - our guide in Bangkok for the city tour was awesome … we all enjoyed our day with her. Our off road jeep adventure in Khao Lac was a lot of fun and full of laughs! I can not remember the drivers name but he was hilarious as well as our guide - song I think he told us to call him. They both had us laughing all day as well as being full of information. All three of us would return tomorrow and were sad to leave. Thank you for a great adventure especially with a relatively short planning time for high season.
All the accommodations were also very nice and we have no complaints!

Hotel Reviews

Courtyard by Marriott Phuket, Patong Beach Resort

Patong

Marriott is always great

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Theatre Residence

Bangkok

Great boutique hotel - staff was very helpful!

Authenticity & Character

Location

Near a nice city market , near river, yet not in the heart of city chaos….a little gem in a big city!

Staff

The front desk staff was always willing to help and answer questions daily!

Cleanliness & Comfort

Seaview Resort Khao Lak

Takua Pa

This hotel overall was a nice stay. Rooms were nice and clean - The house keepers were very attentive. We were slightly disappointed they no longer have a spa - but plenty of others around so not end of the world. Property was nice but left with a feeling it needed over all some TLC. It was a good stay and no specific complaints - we did not stay elsewhere in the area to compare.

Authenticity & Character

Location

Hotel was on beach within walking of shops laundry and restaurants…. Short ride to anything else you might want

Staff

Cleanliness & Comfort

Everything was clean and comfortable

Activity Reviews

Group Phi Phi Island day trip by Speed Boat

Thailand

The tour and guides were great. It was sooo crowded and that would be the negative. Nothing that the tour could control. So many different tours and boats happening it was extremely busy. Glad we left EARLY … can only imagine the crowds of later departure.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Afternoon Phuket Elephant Sanctuary

Phuket

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Off-Road Jungle Jeep Adventure in Khao Lak (Full Day)

Khao Lak

Fun day with Song our guide and the driver was hilarious! I can not remember his name unfortunately. They were great especially since they had German and English speaking clients on the tour. Made sure we all understood what we were seeing and doing. And we all had fun!

Quality of Experience

Guides, Drivers and Staff

They were not only informative but funny and entertaining!!

Transport

Bangkok Cultural Tour

Bangkok

Mint was great! We saw everything and she was easy to hang with. Full of info and a wealth of info. She was patient with all our questions!

Quality of Experience

The guide Mint made the city tour! She was great - easy going , well prepared, wealth of info, patient and easy to spend the day with!

Food

Guides, Drivers and Staff

See above

Transport

Always timely and clean

Excellent support from Randall. Only suggestion would be to keep the phone numbers for local tour operators up to date (some numbers were no longer in service) and include the pickup info in the confirmation details. Thanks!

We had a wonderful experience booking through Kimkim -- here are the highlights of the key people that we interacted with:

1) Kien -- he is based out of Vietnam but was our key contact person throughout the planning phase as well as the trip. He was always attentive to our needs, helped us every step of the way, was polite and understood what we wanted to get out of the trip. I will highly recommend him.

2) The local guides: Mr. Taiwah, Ms. Pookie, Ms. Lisa, Ms. Yun were all very helpful and responsive.

We will look forward to booking our next trip via Kimkim.

I was part of a large group of 11. ( Tillson/ Voss / Ruby group) . Katie Voss wrote a detailed review that we all collaborated on. It was a great trip

My family and I went to Thailand from the 25th of December until the 6th of January.
Just want to say that Kim Kim organized our luxury trip very well and were always available if we needed any help. My family and I had a fantastic time and Ashley was extremely helpful with the organization as were the local guides like Winni in Bangkok and Dada in Puquet. We found everyone kind, and helpful. I would recommend this group to organize whatever you need with hotels, tours and airline tickets.

Emerson is the best travel agent I could ever have asked for. He truly listened to what we wanted and turned it into the trip of a lifetime. Every detail was thoughtfully planned, seamless, and exceeded our expectations. His expertise, responsiveness, and genuine care made the entire experience stress-free and unforgettable. I will only work with Emerson going forward and we’re already planning our next trip with him!

Hanna was the best. Every time we had a good moment we’d stop and laugh and say Hanna did good 😂. Will be planning an itinerary for every trip from now on, everything felt like a surprise which allowed for no expectations from over planning and looking at “perfect” travel photos

Having just completed our nine day trip in Colombia I can provide some thoughts.
I have to say that I didn’t know really what to expect and what I would see in Colombia given the limited images and news about this country. Narcos and Juan Valdez commercials can only go so far. Colombia and its cities far exceeded our expectations. We thoroughly enjoyed each of our guides and those who assisted along the way for days like Bike Tour and Gold Museum in Bogota, to the waterfall and organic farm lunch in Medellin.
I will note for me specifically that this was the single most impactful visit I have ever had to a museum. Seeing the gold artifacts through the eyes of an indigenous people was very moving. The Salt Cathedral also was absolutely stunning in size and scope.
We didn’t just get Instagram worthy pics, we heard perspectives, and listened to new ideas and saw glorious sites. I thank everyone involved in introducing South America and Colombia to me. You are a tough act to follow. I will recommend Kimkim to family and friends (they have already gushed about the pictures) and I suspect and look forward to engaging with you further for future adventures with Kristin.

Many thanks once again for making the start of 2026 so memorable!!! Cheers and Happy New Year to one and all.
Rob

Tea was nice the other two were not a good fit at all

Activity Reviews

A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!

Bangkok

We visited the Mae Klong Railway Market and Damnoen Saduak Floating Market on our trip to Thailand. While it was an interesting experience, we felt that the travel time was quite long in comparison to the actual time spent at the market. The markets were unique, but the whole activity felt brief and a bit anticlimactic after such a long journey. I would suggest adding more activities in the proximity to make the travel worth it.

One Day Trek Sanpatong (Mae Win Area)

Chiang Mai

Our 'One Day Trek Sanpatong (Mae Win Area)' experience started with an unexpected stop at an elephant place which did not meet our expectations as a sanctuary. There were three elephants that appeared sad and confined. We had expected a more ethical experience where we could interact with elephants in a natural environment. The hike that followed felt random and lacked a clear purpose, while the bamboo rafting was fun and well-received by the kids. Overall, the day was mixed, with more disappointments than highlights.

Temple and Hill tribes in Chiang Mai

Chiang Mai

Our visit to the Temple and Hill Tribes in Chiang Mai was confusing and left us puzzled. The journey was long and windy, and once we arrived, there was little explanation from our guide as he did not speak much English. We didn't feel informed about the purpose of our visit or the significance of the tribes. It felt intrusive to walk around with kids who were just playing. The coffee was the highlight, but overall, the trip felt like a waste of time without proper context and information.

Overall, we had an incredible vacation. Jimena and Jesus were not only very attentive to all of our needs, but incredibly proactive ... both anticipating problems and immediately responding to any queiry that I had.

All of the guides were all very good, but Wily (in the Sacred Valley) was exceptional. He not only was knowledgeable but had a very comfortable personality the melded well with us.

We asked to make our trip a culinary experience and Jimena did not disappoint us. The food offered along our 9-day tour was exceptional.

The one "other" with using Kimkim is that detailed pricing information is not available. That said, Kimkim offers not just a number of different tour events piecemealed together but rather a thoughtfully planned vacation with interwoven events tied together with both theme and a support team from A to Z.

Hotel Reviews

Hotel Limade

Lima

Our stay at Hotel Limade was perfect for our needs. The hotel was clean, in a good location, and met our expectations. It was a nice place to stay and we'd stay there again. Overall, all the hotels during our trip were satisfying and met what we were looking for. They weren't top of the line, but they were really nice and suited our needs for exploring more than staying in.

Abittare Hotels

Cusco

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tierra Viva Valle Sagrado

Urubamba

Authenticity & Character

Location

Location is isolated.

Staff

Very pleasant

Cleanliness & Comfort

Activity Reviews

Pachamanca: Traditional Andean Underground Cooking

Peru

Food was very good, but the experience was outstanding. Beautifully set in a working garden.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Morning Visit to Ollantaytambo

Peru

Wily was the best of tour guides bar none!

Quality of Experience

Guides, Drivers and Staff

I can't give Wily enough accolades. At the end of the day, we found that our train to Machu Picchu was 3 hours delayed. He could have left us at the train depot, but instead he found us seats on an earlier train!

Transport

Morning Visit to Machu Picchu for Evan's Family

Peru

Emerson did a great job guiding us throughout the site. This is the crown jewel of the Sacred Valley.

Quality of Experience

Guides, Drivers and Staff

Transport

Food, History & Culture: Local Market & Nikkei Experience for Evan's Family

Lima

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Walking Food Tour in Barranco (Group tour)

Lima

Aura gave us a very fun and educational tour. Really, I think that it was the most fun that we had on our entire trip. You can't beat getting to interact with the chefs and bartenders of fabulous local establishments.

Quality of Experience

Food

I can't put one experience over the other but the Pisco Sours were the most fun (and tasty).

Guides, Drivers and Staff

Kudos to our guide Aura. Her personality kept the tour lively.

Transport

Lunch at a local restaurant

Sacred Valley

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Reception and transfer to hotel

Lima

Lewis is an outstanding driver. I felt entirely safe in his hands. We had several drivers during our trip (all were good), but none were even in the same league as Lewis. Safe, professional and expedient.

Quality of Experience

Guides, Drivers and Staff

Transport

The guides, drivers, and everyone in the hotels were fantastic. All of the planned activities were a hit, and we got to experience being in some of the most beautiful places I’ve ever seen. We all loved the gardens and our time in the mountains. The people who came up with our itinerary really know their stuff. I’d one hundred percent recommend your company and would absolutely use it again.

The only problem we had was a terrible ferry service from Spain to Tangiers. The ferry was dangerous, disorganized, and late, and the people who worked on it seemed to have no idea what they were doing and were rude when called out on safety issues. There is no order or crowd control, and I wouldn’t recommend it, or I would warn people if they wanted to use it to be especially careful if they were traveling with older people or small children. There were a couple of times in the ferry and while boarding the ferry that I was worried someone would be crushed to death. It’s that bad. It’s also unreliable, so when we finally got to Tangiers, we had almost no time there, which was a shame because our guide and driver were truly excellent and professional and would have been a delight to spend more time with.

Activity Review

Monumental Seville on Foot & Visit Real Alcázar

Seville

Our guide, Lola, is such a gifted story-teller, that we were sometimes more interested in what she had to say than in the beautiful things around us. I told her more than once that she should write a book. All of our excursions, drivers, and guides were excellent, but Lola stood out.

Quality of Experience

Guides, Drivers and Staff

Transport

The trip was great overall and everything was very easy to execute thanks to the set up of the Kim Kim team. The WiFi in the car made everything go so smoothly. The only down side was that many of the parking lots that were marked as no fee, now charge and the kiosks are very hidden so it was not always obvious. You have to know to look for them. We also could never get the gas pumps to work on a credit card (kept asking for a PIN) so we switched to a debit and then things were fine.

The lava cave was an amazing experience and our guide was great. The ice cave didn't discuss the 15 minute hike to the cave in very cold windy conditions in any of the brochures. We could have been more prepared for that.

Nora was great and we took most of her recommendations including going to Perlan for New Years Eve fireworks viewing. It was one of the highlights of the trip! Things were extra special as our daughter got engaged on the Black San Beach in the beautiful Iceland sunset!

Hotel Reviews

Hotel Eldhestar

Ölfus, Hveragerði

Nice hotel convenient to easy travel to the airport. The riding experience was excellent. The horse theme throughout made it lots of fun.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fosshotel Núpar

Kálfafell

We enjoyed this hotel very much. We saw the Northern Lights from our back patio. The staff was very welcoming and made sure we were aware the Northern Lights could be viewed. When we did not make reservations for dinner, they still managed to get us in. The only draw back was the coffee machine at breakfast was broken and there was no back up. We just drank tea instead. Not a deal breaker.

Authenticity & Character

Location

Very far from anything so you pretty much have to eat at their restaurant. But it the middle of nowhere is what made it perfect for the aurora.

Staff

Cleanliness & Comfort

Reykjavik Natura - Berjaya Hotel

Reykjavík

The rooms were tiny with few amenities. The breakfast was the least impressive of the whole trip. The staff was minimally helpful and there were constantly dirty dishes and glasses all over the lobby. The location was good and it had it's own parking which made it convenient.

Authenticity & Character

Location

Well located near the city center but backs right up to the domestic airport

Staff

Cleanliness & Comfort

Fosshótel Reykholt

Reykholt

This hotel was very nice and the included breakfast was the best that we had on the trip. The hot tub area was very inviting but it was not clear if it was included with the room or not. It seems to me that it should be included but that was not clear.

Authenticity & Character

A nice place with a good restaurant and nice spa.

Location

Fine but limited to the hotel restaurant as there is not much nearby.

Staff

Cleanliness & Comfort

Activity Reviews

Scenic Meadow Horseback Ride

Iceland

Lovely long ride at sunrise.

Quality of Experience

Guides, Drivers and Staff

A bit of a strong personality but knew her stuff.

Breiðamerkurjökull Ice Cave Experience

Iceland

This was lovely once you got to the cave. There was a 15 minute hike across the glacier in the wind which was brutal and we had no idea about until we were already there. It was alot of work for a cave that was too crowded with other people.

Quality of Experience

Guides, Drivers and Staff

Transport

Hvammsvík Hot Springs Experience

Iceland

This was a lovely hot spring away from the main fray of tourism. We went there immediately from the airport but were a bit tired after the trip and may have enjoyed it more had we done it later.

Perlan Museum

Reykjavík

Excellent museum. Should plan to spend at least a half a day here to learn about the land of Fire and Ice.

We had a great time in Peru. The country is beautiful, the people are so friendly and helpful and on top of all of that, it felt very safe. Shawna did a great job getting us set up with excursions, hotels and all of the details including tipping standards (which was very helpful throughout our trip), restaurant suggestions and the kinds of hotels we like to stay at. All the accommodations were perfect for us. Our "on the ground" 24/7 specialist (Jesus) was also the best. We had an issue with one of our daughters coming down with the flu on day 2 in Lima. Jesus worked with the hotel and got us to a clinic where she got tested for the flu and got meds that helped her feel better in about 24 hours. We didn't really think that we would need someone always on call, but there were a couple times we needed him and he was there!

Our main tour guide was Martin. We loved the time we spent with him. He was so knowledgeable and entertaining with all the info he shared in our various tours and excursions. He definitely went above and beyond for us. And his laugh was amazing. We really had the best time because of Martin's energy! He loves his country and it made all the info he shared (both about his own life and experiences in Peru as well as historical and local info) so much more interesting.

I think the only drawback to our trip is that we spent too much time in Cusco. Maybe there were things we should've done there that we didn't know about. But after going to Machu Picchu, Cusco seemed a little anti-climatic. We did a walking tour with Martin that was great and a cooking class that we booked separately. Both of those things were great, but we felt like we just ate out while we were there and there wasn't much to do otherwise. Again, that could just be our experience and having not found the other things to do there! But overall our trip was fantastic, definitely a once-in-a-lifetime trip!

From beginning to end our travel experience was incredible thanks to Hoa and our guides and drivers in Thailand. From our arrival in Chiang Mai to dropping off our son at Semester at Sea at the end of our trip in Bangkok every detail was accounted for and every accommodation made for our unique circumstance. We encountered delays at the beginning of our trip because of weather in San Francisco forcing us to miss our connection and delaying our arrival in Thailand one full day. Within hours of receiving our news, Hoa had rearranged our itinerary to ensure we missed not a single moment we had planned, including changing our in country flight from Bangkok to Chiang Mai. I just cannot overstate the level of detail and consideration that was put into our travel plan by Hoa and the team. Ying, our guide in Chiang Mai, was knowledgeable and just such a joy to spend time with. It was fun getting to know her city, her cultural and even her personally. Each hotel in Chiang Mai, Krabi, Bangkok and Kanchanaburi captured the vibe of the place we were in and added to our overall experience. Hoa really heard us when we expressed our interests and values and aligned our itinerary perfectly. Our guide in Bangkok, Toto, was so much fun! He just has this infectious energy that added great vibes to our overall experience. When my daughter and I started to plan this trip we tried to do it on our own but became quickly overwhelmed. Finding KimKim and working with Hoa were the key to an incredible experience we will never forget!

Hotel Reviews

River Kwai Resotel

Kanchanaburi

Very cool setting but staff was super helpful.

Authenticity & Character

Location

Loved taking the water taxi to and from

Staff

Language proficiency and attitude -- people were not super friendly

Cleanliness & Comfort

Nysa Hotel Bangkok Sukhumvit 11

Bangkok

Location was in an area that was maybe not as family friendly. We did like the atmosphere of the hotel itself and staff were excellent. Also in walking distance to shopping and public transit.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Varana Krabi Hotel

Great location and amenities. Very peaceful. Food is a little pricey on site (per Thailand standards) but a great experience overall.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

De Chai The Colonial Hotel & Spa

Chiang Mai

Great location and really nice rooms.

Authenticity & Character

Location and room decor

Location

Staff

Very helpful

Cleanliness & Comfort

Activity Reviews

Railway Market & Floating Market - Travel to Kanchanaburi

Thailand

Both markets are so unique and special. Toto gave us great hints on where to shop for the best deals.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Bangkok Symbolic Temples

Bangkok

Toto went above and beyond to make sure we visited all the temples and got the best views and pictures!

Quality of Experience

Guides, Drivers and Staff

Transport

Araksa Tea Experience & Adventure at Sri Lanna National Park

Chiang Mai

Such a serene and peaceful place. Loved picking the tea and learning the process.

Quality of Experience

Food

Loved the homemade rice cakes

Guides, Drivers and Staff

Transport

Explore Chiang Mai by tuk tuk

Chiang Mai

Ying was super knowledgeable about Buddhism and Thai customs.

Quality of Experience

Guides, Drivers and Staff

Transport

We really appreciated Cathy planning our 2nd trip to Ireland this December! She was once again thoughtful in planning to meet our families needs. It's really wonderful to use a service that provides you with local insider information!

Activity Reviews

Family Adventure at Crindle Bespoke - Farm & Equestrian Experiences

Ireland

Quality of Experience

Guides, Drivers and Staff

Transport

Private Tour Giant's Causeway and Antrim Coast

Belfast

Quality of Experience

Guides, Drivers and Staff

Transport

Our local specialist Michael was an excellent resource before and during our trip. A few last minute changes needed to be made with transportation & a tour we were booked for and he was very accommodating, and quick to respond. The trip went very smoothly and all of our guides were punctual and polite. The only tour we booked that we were not happy with was the coffee experience in Cartagena, only because the tour was listed to run from 3:30-5pm with walking time, and we did not finish util closer to 7pm, which caused us to miss a dinner reservation. Aside from that we especially loved our guides Eduardo & Juan Jose and would recommend them to anyone coming to Colombia. ALL of the accommodations were excellent!

Hotel Review

Casa Tayrona Los Naranjos

A beautiful location with private beach. We had Casa 1, which had one of the best views we've ever experienced in a hotel!

Authenticity & Character

Location

Private, but not in walking distance to any other restaurants

Staff

Cleanliness & Comfort

Beautiful room, nice touches, eco friendly

Activity Review

Flavors of Coffee in Getsemaní

Cartagena

Unfortunately, this ran almost two hours longer than expected. We would've loved the one hour version we signed up for, but by the end of this we were uncomfortable in our seats and no longer paying attention.

Quality of Experience