Kimkim Trip Reviews

4.8
Based on 11,893 ratings
Read 11,893 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Fantastic experience! Highly recommended!
Morocco | Mar 30 - Apr 7, 2024

Robyn
Robyn P.
Seattle, WA | Reviewed on Apr 07, 2024
Chatting with our driver (Samir) was my favorite part of the trip. He’s such a kind, generous, and wonderful person. A fantastic cultural ambassador for Morocco! 🇲🇦 The tour guides in Marrakech (Hennan) and Fes (Hafid) did an excellent job. A fantastic opportunity to delve into the history of two fascinating cities. Read more

Chatting with our driver (Samir) was my favorite part of the trip. He’s such a kind, generous, and wonderful person. A fantastic cultural ambassador for Morocco! 🇲🇦

The tour guides in Marrakech (Hennan) and Fes (Hafid) did an excellent job. A fantastic opportunity to delve into the history of two fascinating cities.

Hotel Review
Orient Desert Camp
Merzouga

Great 2 night stay at the edge of the Sahara. The tents were comfortable, the food was good, and the staff was friendly and helpful. Nice low key atmosphere to meet other travelers. Loved the camel ride and the visit to the nomad tents was interesting. Recommended.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Apr 12, 2024

Hi Robyn,

Thank you so much for sharing your experience! We're thrilled to hear that chatting with Samir, our driver, was a highlight of your trip. He truly embodies the warmth and hospitality that Morocco is known for. We'll be sure to pass along your kind words to him.

We're grateful for the opportunity to have been a part of your journey and hope to welcome you back to Morocco in the future!

Best Wishes,
Mohamed

Everything went as planned! The organization...
Norway | Mar 23 - Mar 31, 2024

G
giulia romana c.
the Netherlands | Reviewed on Apr 07, 2024
Everything went as planned! The organization was excellent and Christina and her colleagues have been always available to assist us during the trip. The local operators have been super nice and professional. The only thing we did not understand was that the Safari in Senja was going to be changed with another northern lights tour during the night. However, we will choose KimKim again! Regards, Giulia and Stuart Read more

Everything went as planned! The organization was excellent and Christina and her colleagues have been always available to assist us during the trip. The local operators have been super nice and professional. The only thing we did not understand was that the Safari in Senja was going to be changed with another northern lights tour during the night. However, we will choose KimKim again!

Regards,

Giulia and Stuart

Hotel Reviews
Altafjord Gjestegaard
Alta
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Ishavshotel
Tromsø
Authenticity & Character
Location
Staff
Cleanliness & Comfort
It was very clean, however Scandic should improve their matrasses. 5-8 cm top matrass is not enough for a 4 stars hotel.
Mefjord Brygge
Mefjordvær, Senjahopen

It was all very good, except the cleaning of the jacuzzi and the ice outside of it. It extremely difficult to enter and get out.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Christina Wang
Christina
Christina Wang
Local specialist in Kristiansand, Norway | Replied on Apr 15, 2024

Hi Giulia and Stuart, thank you for taking the time to write the feedback from your trip.
I am happy to see that you had a good time! :)
I have reached out to Mefjord brygge for an explanation in regards of the activity change and I will get back to you as soon as I hear from them. It is always good to know why.
I hope you are left with lots of great memories, you had quite the adventurous trip.
Thank you for letting us take part in your adventure!
Best,
Christina

Raquel was amazing, helpful planned a wonderf...
the Azores | Mar 30 - Apr 6, 2024

Chris
Chris R.
Ilion, NY | Reviewed on Apr 07, 2024
Raquel was amazing, helpful planned a wonderful vacation for my children. She made sure everything was very well planned out and completely taken care of for them. Read more

Raquel was amazing, helpful planned a wonderful vacation for my children. She made sure everything was very well planned out and completely taken care of for them.

Hotel Review
Vila Nova Hotel
Ponta Delgada

The breakfast is really really good! The rooms were a little stuffy at night, but other than that it was a good stay!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sete Ciudades Jeep & Hike Adventure Full Day
Sete Ciudades Jeep & Hike Adventure Full Day
São Miguel Island

The view were amazing! And our tour guide, Natasha was the best!

Quality of Experience
Guides, Drivers and Staff
Transport
Volcanic Experience: Furnas Lake Full Day Adventure
Volcanic Experience: Furnas Lake Full Day Adventure
São Miguel Island

Natasha, our guide, was great! We loved the different actives and the hike was gorgeous!

Quality of Experience
Guides, Drivers and Staff
Transport
Epic Canyoning Adventure
Epic Canyoning Adventure
São Miguel Island

Super fun! The guides were awesome and fun to chat with. The waterfalls and rivers were a lot of fun to canyon in.

Quality of Experience
Guides, Drivers and Staff
Transport
Azorean Culinary & Wine Experience & Get to Know Ponta Delgada with a Local
Azorean Culinary & Wine Experience & Get to Know Ponta Delgada with a Local
São Miguel Island

It was cool to see the different restaurants and learn about the wines and cheese.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hiking Experience in Lagoa do Fogo
Hiking Experience in Lagoa do Fogo
São Miguel Island

This was a lot of fun, we loved the different places we got to see and our guide Natasha was wonderful, she was very charming and knowledgeable. 10/10!!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Apr 08, 2024

Hi Chris! Thanks so much for your kind words and for taking the time to share the highlights of your kid´s trip to the Azores. I'm so pleased that they had a wonderful trip (even if the weather was not the best )! I will pass your words on to Natacha, who will love to hear that she has contributed to a memorable trip. I wish you and your family all the best and hopefully, we can plan another adventure together in the future 😉x Raquel

Clothilde took care of it all
France | Mar 31 - Apr 6, 2024

V
Victor v.
Ashburn, VA | Reviewed on Apr 07, 2024
We had a series of very personal interactions with thoughtful, knowledgeable guides - all effortless, thanks to Clothilde. A very easy way to get introduced to the city. Read more

We had a series of very personal interactions with thoughtful, knowledgeable guides - all effortless, thanks to Clothilde. A very easy way to get introduced to the city.

Hotel Review
Hôtel Parc Saint Séverin
Paris

Great location, wonderful staff. Nice, simple breakfast. Rooms were small, but welcome to Paris!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Apr 08, 2024
Hello Victor, I trust this message reaches you in good spirits! I wanted to express my sincere appreciation for taking the time to share your insightful review of Kim Kim following your recent journey. Your feedback is immensely valuable to us as we continuously work to maintain and improve the quality of our services. I'll ensure that your thoughts are communicated to my team and our collaborators. It fills me with delight to learn that you thoroughly enjoyed your exploration of our... Read more

Hello Victor,

I trust this message reaches you in good spirits! I wanted to express my sincere appreciation for taking the time to share your insightful review of Kim Kim following your recent journey. Your feedback is immensely valuable to us as we continuously work to maintain and improve the quality of our services. I'll ensure that your thoughts are communicated to my team and our collaborators. It fills me with delight to learn that you thoroughly enjoyed your exploration of our country! Thank you for always being so positive no matter what!

Anticipating the possibility of arranging your next adventure,
Warm regards,
Clothilde

Great Experience with KimKim
Argentina | Mar 9 - Mar 22, 2024

M
Marlene R.
Boston, MA | Reviewed on Apr 06, 2024
We (family of 4) had an amazing 2 week trip to Argentina and Chile. Fran planned the whole trip and was super responsive. She gave great suggestions on places to visit and tours to take. She offered many hotel choices and even restaurant recommendations. I usually plan all of our family vacations myself and this was the first time I used a travel agent due to the length of the trip and the number of places we visited. I was very pleased with the quality of the trip. We had some weather... Read more

We (family of 4) had an amazing 2 week trip to Argentina and Chile. Fran planned the whole trip and was super responsive. She gave great suggestions on places to visit and tours to take. She offered many hotel choices and even restaurant recommendations. I usually plan all of our family vacations myself and this was the first time I used a travel agent due to the length of the trip and the number of places we visited. I was very pleased with the quality of the trip. We had some weather related issues on the trip and I was impressed at how quickly KimKim was able to respond and make changes. Kristy was our contact during the trip and she responded right away when we had questions or needed to make any changes. This was super helpful. I will definitely use them again for another trip!

Hotel Reviews
Gran Meliá Iguazú
Iguazú National Park

The hotel was beautiful and the food was delicious. It was my favorite breakfast of the trip. The staff was so warm and friendly

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Rio Serrano
Torres del Paine

The setting is gorgeous. We had a Mountain View from our hotel room and I could have looked at it all day. The food and drinks were delicious. The Calafate sour was quite memorable. The pool and spa were lovely. Tours excellent.

Authenticity & Character
Location
Views spectacular
Staff
Cleanliness & Comfort
Hotel Cabo De Hornos
Punta Arenas

Gorgeous hotel right in the center of town in the main square. Walk to many lovely restaurants

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mandarin Oriental, Santiago
Las Condes, Santiago

The hotel lobby is stunning. The pool area is gorgeous and the restaurants were delicious

Authenticity & Character
Location
It wasn’t that walkable to places but it was easy to take an Uber anywhere
Staff
Our check in was a little rough. They were not so friendly but the rest of the interactions were positive
Cleanliness & Comfort
Xelena Hotel & Suites
El Calafate, Santa Cruz

It was a nice hotel. Very clean. The breakfast buffet was not so great. We ate at the restaurant for dinner and it was excellent. It was on the lake but not walkable to the cute town. They did have a free shuttle though.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Clasico
Buenos Aires

We did not enjoy this hotel. The location was not great. There was not a lot of shopping and restaurants that close by and some vacant store fronts. We had the penthouse and it seems more shabby than chic. The breakfast was fine but nothing great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Loi Suites Recoleta
Buenos Aires

Good location and nice lobby. The rooms are a little dated. The breakfast was just ok.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Café de los Angelitos: Dinner and Tango Show (VIP Menu)
Café de los Angelitos: Dinner and Tango Show (VIP Menu)
Buenos Aires

Lovely food and a fun show

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Perito Moreno Glacier Boat Tour
Perito Moreno Glacier Boat Tour
El Calafate

The Perito Merino glacier is just stunning and if you have the opportunity to get close-up on a boat, I Highly recommended

Quality of Experience
Guides, Drivers and Staff
Transport
Buenos Aires Walking City Tour- Private
Buenos Aires Walking City Tour- Private
Buenos Aires

We had a very good guide. He showed us quite a bit of Buenos Aires and gave us a lot of history. We enjoyed it.

Quality of Experience
Guides, Drivers and Staff
Transport
A Day of Adventure at Iguazu Falls: Exploring the Argentinian Side & Gran Aventura
A Day of Adventure at Iguazu Falls: Exploring the Argentinian Side & Gran Aventura
Argentina

We really enjoyed both sides of the falls but our tour guide was not great. He tried to upsell us to do the Brazilian boat ride $20 pp instead of the Argentinian boat ride we already paid for so that was weird. He didn’t tell us that much about the falls or provide suggestions but where the best pictures were. We cover both sides of the falls so it was a long day but we had to ask him to stop so we could eat lunch at 2:00 because we had been going since 8:30. He told us we could have 30 minutes for lunch at a place that did not have takeout. We changed clothes after we got soaked on the Argentinian side and then then we went over to the Brazilian side and he sent us down a path to see a part of the falls and we got soaking wet again. I thought it would’ve been nice if he had told us that we were going to get drenched again.

Quality of Experience
Guides, Drivers and Staff
Transport
Boat Trip to Glacier Grey
Boat Trip to Glacier Grey
Argentina

This was one of the best tours of our trip. The scenery is amazing. The boat was very nice and the staff were super friendly.

Quality of Experience
Guides, Drivers and Staff
Transport
Discovering Torres del Paine: Waterfalls, Glaciers, and Wildlife
Discovering Torres del Paine: Waterfalls, Glaciers, and Wildlife
Puerto Natales

Torres Del Paine is beautiful. We had a cloudy day but our tour guide tried very hard to show us the peaks. He pointed out lots of wildlife and we had a very nice picnic lunch.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Isla Magdalena and Penguin Colony
Isla Magdalena and Penguin Colony
Argentina

The boat and staff were great. The Penguins were just super cute and amazing to watch.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Santiago City Tour
Santiago City Tour
Santiago

This tour was just ok. There was some history, but a lot of politics and the tour itself just wasn’t that exciting. We had two teens with us and he didn’t try to engage them at all or make it interesting for them.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Francesca Garofolin
Francesca
Francesca Garofolin
Local specialist in Lima | Replied on Apr 22, 2024
Hey Marlene, Thank you so much for your kind words! I'm thrilled to hear that you had such a wonderful trip with your family and that I could play a part in making it memorable for you. It was my pleasure to assist you in planning your adventure through Argentina and Chile, and I'm glad that my recommendations and suggestions were helpful to you. I understand that weather-related issues can sometimes put a damper on travel plans, but I'm glad that we were able to quickly respond and... Read more

Hey Marlene,

Thank you so much for your kind words! I'm thrilled to hear that you had such a wonderful trip with your family and that I could play a part in making it memorable for you. It was my pleasure to assist you in planning your adventure through Argentina and Chile, and I'm glad that my recommendations and suggestions were helpful to you.

I understand that weather-related issues can sometimes put a damper on travel plans, but I'm glad that we were able to quickly respond and ensure that you still had a fantastic experience. We hope to see you soon again in South America!

Safe travels,
Francesca

Excellent trip to Crete
Greece | Mar 20 - Mar 30, 2024

M
Mary M.
Manhattan, NY | Reviewed on Apr 06, 2024
We were very pleased with the trip to Crete that KimKim, and specifically local specialist Angela (Aggeliki), organized for us. We posed some significant challenges. We requested countryside accommodations in off season, which Aggeliki was able to arrange for us. We especially liked our harborside accommodations in Chania, in an unusual set of rooms with a spectacular view. The guides were all well-informed and helpful, and our driver was especially great! Read more

We were very pleased with the trip to Crete that KimKim, and specifically local specialist Angela (Aggeliki), organized for us. We posed some significant challenges. We requested countryside accommodations in off season, which Aggeliki was able to arrange for us. We especially liked our harborside accommodations in Chania, in an unusual set of rooms with a spectacular view. The guides were all well-informed and helpful, and our driver was especially great!

Hotel Reviews
AVA Boutique Hotel
Athens

Wonderful hotel, located in the Plaka neighborhood very close to the Acropolis and the Acropolis Museum.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
GrapeVine Cottage Gavalochori
Chania

We enjoyed our stay in Gabalochori, and appreciated their willingness to open to us off season. The only reason I didn't give this five stars was that we could not initially gain entry - we needed to call our travel agent for the entry code.

Authenticity & Character
Location
Staff
We didn't really have a staff.
Cleanliness & Comfort
Residenza Vranas Boutique Hotel Chania
Chania

This was our favorite accommodation in Crete. The view from the terrace was spectacular. The location was great - convenient to restaurants and the town's many interesting sights. The staff - especially the owner - was also extremely helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Inotropes Boutique Suites - Adults Only
Archanes-Asterousia

We really enjoyed this beautiful small hotel. Archanes is a very pretty village close to Knossos, with some excellent restaurants - even off season.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sofitel Athens Airport
Athens

A perfectly fine airport hotel. We loved that it was right across the street from airport checkin.

Location
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Apr 07, 2024

Yeia sou, Mary!
Thank you for the review.
I am so happy to know that you enjoyed your time in Crete with my team.
Stefanos, Mariella, Johanna, and the rest send their best!
I would love to see you coming back soon and show you more of my country 🙂

Take care!

My best,
Angela

Our trip to Iceland!
Iceland | Mar 27 - Apr 2, 2024

Lisa
Lisa C.
Centreville, VA | Reviewed on Apr 06, 2024
Let me start by saying that Island is totally beautiful and that we had a great time! Thank you to Kim Kim and the local specialist Emanuela, our trip was a memorable one. Emanuela designed an itinerary that was well tailored to our interests, and that was paced and organized just right. The Hotels we stayed at were very clean, in quiet areas and had a good breakfast. Also, we are vegetarians and Emanuela suggested some nice restaurants for us that served plant based food. Due to a... Read more

Let me start by saying that Island is totally beautiful and that we had a great time! Thank you to Kim Kim and the local specialist Emanuela, our trip was a memorable one. Emanuela designed an itinerary that was well tailored to our interests, and that was paced and organized just right. The Hotels we stayed at were very clean, in quiet areas and had a good breakfast. Also, we are vegetarians and Emanuela suggested some nice restaurants for us that served plant based food. Due to a local volcano eruption our experience at Blue Lagoon was cancelled, but Emanuela was quick to get us a refund. Additionally, when one of us got sick and could not do a snowmobile tour, Emanuela was able to get us a partial refund. Overall, I would highly recommend Kim Kim and their specialist Emanuela to other travelers.

Activity Reviews
Northern Lights tour
Northern Lights tour
Reykjavík

It was a bit long and extremely cold, plus the lights are hard to see with naked eye - however, they came out in pictures. We enjoyed looking at the sky full of stars, that was beautiful!

Quality of Experience
Guides, Drivers and Staff
Transport
Hvamsvik Lagoon
Hvamsvik Lagoon
Reykjavík

There is only one word: AMAZING! It is a gorgeous setting, super relaxing!

Quality of Experience
The Secret Lagoon
The Secret Lagoon
Iceland

It was nice, but a bit crowded and the changing rooms area was not as clean.

Quality of Experience
Snowmobile tour on Eyjafjallajokull glacier
Snowmobile tour on Eyjafjallajokull glacier
South Coast

A good experience!

Quality of Experience
South East coast and  ice cave tour
South East coast and ice cave tour
Iceland

A unique experience!

Quality of Experience
Guides, Drivers and Staff
South Coast
South Coast
Vík

An amazing drive, scenery absolutely breath taking!

Quality of Experience
Drive back  and more of the South Coast
Drive back and more of the South Coast
Vík

The waterfalls are simply impressive!

Quality of Experience
Sky Lagoon
Sky Lagoon
Reykjavík

The absolute BEST !!! Wonderful does not even get close, this place is magical!

Quality of Experience
Guides, Drivers and Staff
Skaftafell and Glacier Lagoon
Skaftafell and Glacier Lagoon
Vík

Beautiful place!

Quality of Experience
Depart Iceland
Depart Iceland
Reykjavík

All went well.

Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Apr 13, 2024

Hi Lisa,
I just want to thank you for the beautiful review you wrote for me. Thank you so much, I really appreciate it! And most of all, I am very happy to know that you had a wonderful time in Iceland, that everything went smoothly and well and you fell in love with the country.
All the best to you and Raju :)
Emanuela

Visiting Chile Should Be on Everyone's Bucket List
Chile | Mar 17 - Apr 5, 2024

F
Fred P.
Manhattan, NY | Reviewed on Apr 06, 2024
Chile is an outstanding country and destination. It certainly offers more than you could ever imagine with every landscape possible - one more stunning than the next. And, most importantly, the Chilean people could not have been nicer - from hotel staff to restaurant staff to ordinary people on the street. Read more

Chile is an outstanding country and destination. It certainly offers more than you could ever imagine with every landscape possible - one more stunning than the next. And, most importantly, the Chilean people could not have been nicer - from hotel staff to restaurant staff to ordinary people on the street.

Hotel Reviews
Mandarin Oriental, Santiago
Las Condes, Santiago

This is certainly the worst Mandarin Oriental hotel I have ever stayed in. Service was OK; Food was OK and really could use a renovation.

Authenticity & Character
Location
Staff
housekeeping is horrific; concierge not great either
Cleanliness & Comfort
Explora Rapa Nui
Rapa Nui

Words can't describe how extraordinary this property is. Set in a Eucalyptus forest high on a hill, overlooking the vast Southern Pacific ocean. Staff, guides, and the history of the island makes this a true destination.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Higueras Hotel
Valparaiso

A wonderful boutique hotel - food was great; views were outstanding and the staff could not have been more accommodating and best of all - within walking distance of most things

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Remota Patagonia Lodge
Puerto Natales

The view from the hotel is well worth the trip. The food was not up to other Explora properties. The management team was amazing

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Holiday Inn Santiago - Airport Terminal
Santiago
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Explora Atacama
San Pedro de Atacama

A truly amazing destination in a truly amazing locale

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Apr 06, 2024

Thanks, Fred, for allowing us to organize your trip to Chile! You are an experienced traveler and know exactly what you are looking for. It was my pleasure to meet you in person at the Santiago airport and hear how you enjoyed the diverse locations you visited.
I hope many more adventures are in store for you. Wishing you the best!
Lorena

Marvelous Morocco: A Magnificent, Memorable Journey with kimkim!
Morocco | Feb 17 - Feb 26, 2024

Alaina
Alaina S.
United Kingdom | Reviewed on Apr 06, 2024
We are an American couple in our late twenties and avid travelers. We do several international trips a year and were enthusiastic about exploring Morocco! We wanted a trip that was adventurous and would give us authentic opportunities to learn about local history, customs, and (most importantly) food, but we didn’t want it to feel like an overly touristy experience. Our preference is for outdoor adventures, guided excursions, and food-centric experiences. This trip checked all of those... Read more

We are an American couple in our late twenties and avid travelers. We do several international trips a year and were enthusiastic about exploring Morocco! We wanted a trip that was adventurous and would give us authentic opportunities to learn about local history, customs, and (most importantly) food, but we didn’t want it to feel like an overly touristy experience. Our preference is for outdoor adventures, guided excursions, and food-centric experiences. This trip checked all of those boxes!

Key highlights of our trip were our two nights at the Tiziri Luxury Camp, the food tour in Marrakech with Hanan, and our time in Dades (especially Dar Rihana and our unexpected trek through the mountains with Ismail)! We’ve left more detailed reviews specific to each hotel and experience.

Kimkim connected us with Abdellah to plan our trip. We were very impressed by how responsive he was to our requests, and by how transparent he was about pricing and availability. We really liked Kimkim’s messenger feature. Whenever we had a question about or during our trip, Kimkim responded within a matter of minutes (even in the middle of the night). It was reassuring to know they were always available had there been an emergency.

Everyone we met was extremely welcoming and friendly. We’d been warned in advance about potentially aggressive sales tactics, particularly in the souks, but we had no issues! We found the experience to be much more relaxed than in other similar markets we’ve been to (e.g., Istanbul, etc.). We used our heads and had no problems during our trip. We appreciated how respectful everyone was!

We opted for the “luxury” hotel options offered by Kimkim at most destinations. We stayed a total of nine nights in five different hotels, ranging from small riads, to Marriott-style properties, to a luxury desert camp. We liked the variety and were happy with our choices. The staff at all our hotels were very welcoming. We appreciate Kimkim’s help in steering us toward great hotels!

Overall, we felt like nine days gave us enough time to explore several cities, but since the country is large and there were several days of driving, we didn’t want to feel rushed in any of the spots we visited. We were most excited about our stay in the desert and were very glad we opted for two nights there instead of just one.

We absolutely loved our trip and had an amazing vacation. We did a lot of research ahead of time and learned a lot along the way. Our trip to Morocco was a remarkable experience, and we will definitely consider Kimkim for our future travels!

Here are some of the things we wish we’d known in advance. None of this is meant to be negative, just some hopefully helpful tips for fellow travelers:

Money – Withdraw all the cash you’ll need before you leave Marrakech. There aren’t ATMs in Dades or Merzouga. There are some you can use in Ouarzazate if you pass through on your way to/from the desert, but our driver said sometimes they don’t drive through it because of road closures. Most of the hotels let us pay by card for our dinners, but everything else was done in cash (and some hotels have a $75 minimum for cards). We withdrew the equivalent of $400 from an ATM on our first night and that got us through our first two days in Marrakech and our trip through Dades and Merzouga, although we made no major purchases beyond food, drinks, and tips. We tried to pay by card whenever possible. We stopped again at an ATM when we returned to Marrakech. The ATMs dispense large bills, which some merchants won’t make change for. Large hotels and restaurants were able to help with that. Morocco has a closed currency, so you can’t exchange money before arriving. We recommend using an ATM in a city instead of exchanging at the airport.

Included Meals – Kimkim was great about clearly communicating this. All of our breakfasts were included at the hotels Kimkim booked for us. In general, we were responsible for paying for our lunches and dinners, with some exceptions if they were part of an organized activity (Berber lunch, food tour, etc.). All meals at Tiziri Camp were included. There was some confusion when we arrived at our first hotel in Marrakech (Elegencia Riad) because the front desk told us breakfast was not included, but our Kimkim itinerary said it was. We messaged Kimkim, and they quickly contacted the hotel and resolved it. We really appreciated Kimkim’s immediate response and their ability to handle the issue independently!

Food – One of us doesn’t eat red meat, and the other is a pescatarian. We communicated our dietary needs to Kimkim and our driver in advance. Generally, the food at the hotels and in Marrakech was spectacular! Dinners typically comprised three to five courses (prix fixe menu). The only disappointment of our trip was the consistent lack of lunch options along the driving route. Despite our repeated communication to our driver about specific places we wished to eat along the way, we felt consistently directed to tourist spots with very limited set menu options. It would have been nice to have the option to choose, even if we couldn’t go exactly where we wanted. In fairness, we only stopped for three or four meals on the road, so this was a pretty minor issue. We packed lots of snacks for the long car drives, which came in handy. Our driver was always happy to stop if we wanted to purchase a snack, but there weren’t always options in the rural areas.

Bathrooms – We recommend packing your own tissues and hand sanitizing gel. There were few public toilets, so most bathroom stops along driving routes were at cafes, which generally had squat toilets. Sometimes there was an attendant, so plan to have coins for a tip.

Clothing – We took steps to ensure we dressed and behaved appropriately. For women, this included wearing long pants and covering shoulders. We definitely saw tourists wearing more revealing clothing, but we wanted to be appropriate and were glad we made that decision. As far as other items to pack, we’d recommend sunglasses and hats, especially for time in the desert. We wore a lot of layers, as the temperatures did vary a lot, especially when the sun went down. Restaurants were casual!

Shopping – We are not big shoppers and were upfront with our driver about that. Along the driving route, there were stops at an argan oil collective, a rose oil collective, and a carpet merchant. Most of the goods appeared to be mass-produced items, with some locals giving demonstrations. Our driver was aware that we were not planning to buy, so most of these stops lasted about 10 minutes, which we really appreciated! The cultural component of these stops still made them worth it.

Driver – We were very glad to have a driver in Morocco! We would not have felt comfortable driving ourselves on the narrow and often unmarked roads. It was extremely nice to have a private vehicle that we didn’t share with anyone. Our driver was always very punctual and never picked us up late. To be clear, the driver is a driver, not a tour guide, but he always tried to answer questions we had about specific sites or local customs. He definitely seemed more comfortable communicating with males, which may just have been cultural. While this was not significantly bothersome, it did create a slight sense of imbalance in our interactions. He reached out on WhatsApp in advance, which we appreciated, and had an encyclopedic knowledge of rest stops along the way. We arrived on two separate flights, and he volunteered to make two trips to the airport so one of us didn’t have to wait several hours, even though we offered to do so.

Water – Expect to purchase plastic water bottles at all meals and during the driving route. The bottles sold at hotels were generally more expensive, so we'd recommend stopping at local grocery shops along the way.

We loved Morocco and are really glad we went and booked through kimkim! We can’t recommend it highly enough!

Hotel Reviews
Elegancia Riad Boutique & SPA
Marrakech

We thoroughly enjoyed our two nights here! It's tucked away down an alley off a moderately busy street. The area felt very safe, even at night, and was about a 15-minute walk from the main square. We had no problem navigating around the neighborhood on our own. Our room was nice, clean, and comfortable. Complimentary water, cookies, and a bottle of wine were provided. We ended up taking the wine with us and were glad we did because it was much more difficult to get alcohol in the rural areas. The woodwork on the door to the room was beautiful. Our only complaint was that there were no outdoor windows, which meant no natural sunlight in the morning. We understand that's a common occurrence at riads in Marrakech and wasn't a major issue. The interior of the riad was beautiful and very clean. It was classically decorated and felt comfortable and well-maintained. The staff was helpful and friendly — we really enjoyed the welcome juices and made friends with the orange cats on the rooftop. On several occasions, the staff helpfully offered to escort us to nearby locations that were hard to find. We didn't eat dinner at this riad, but breakfast was nice. There are several well-reviewed restaurants right down the street. We really enjoyed dinner at M Bacha Restaurant (2 min walk). It's a standalone restaurant with a beautiful interior riad/garden with citrus trees and excellent, affordable food. Breakfast (yogurt, fruit, eggs, smoked salmon, pastries, etc.) was served on the hotel's beautiful rooftop, which has a bar, restaurant, pool, and sitting area. The rooftop was the selling point of the riad for us — it's well-appointed and has a lovely view. There was a nice pool, but it was too chilly for us to swim. We also enjoyed evening mojitos there (120dhm/$12 USD per drink). The riad's larger sister property is worth visiting. It's about a 2-minute walk away and is more of a classic hotel. It has a fun indoor jazz piano bar.

Authenticity & Character
Location
15 minute walk from main square, but not near much else
Staff
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi

We absolutely loved our stay at this guest house and are so glad we included it in our itinerary! It was the smallest riad we stayed at and felt very intimate. The room was beautiful and had a sofa and balcony with sun lounges. Our room had a spectacular view of the mountainside, and we loved stargazing from the balcony at night. The rooms had heating and air conditioning, which helped given the temperature variation. The riad looks very small from the outside, but it is absolutely gorgeous on the inside. We were the only guests on our first night and felt extremely pampered! The brothers who run the guest house were particularly hospitable and really went out of their way to make us feel welcome. The meals here were the best of our trip! The kitchen serves a mix of African and French-inspired cuisine. The portions were huge at both breakfast and dinner (five courses). We particularly enjoyed the olive sampler that was served at the beginning of dinner and the fresh zucchini and pumpkin soups, which added some delicious variety to the typical rotation of tagines. One of us is pescatarian, and we really appreciated how the kitchen staff went out of their way to prepare salmon for me after we asked for a meal with more protein. FYI, alcohol was not available for purchase at this hotel or any of the stores in Dades, but they’re happy to serve wine you bring with you. Dinner costs about $25/head each night and is well worth it. We appreciated being able to pay for both dinners by credit card at the end of our stay (there are no ATMs in or near Dades). The town of Dades itself is very small, but we enjoyed walking around the fields behind the hotel. There was a lovely outdoor pool, but it was too cold for us to use during our stay in February.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Tiziri was definitely the highlight of our trip! Our driver dropped us off at a lodge and reception site to wait for transport into the desert camp. We enjoyed some fresh tea, which was much appreciated after a long drive. About 30 minutes before sunset, we got on our camels. At Tiziri, they seem to offer two camel rides: one longer ride where you are on your camel for about two hours (with a break to see the sunset), and a second option where you ride for 45 minutes, stop for sunset, and then a driver drives you to the camp. Based on the reviews we read ahead of time, we asked for the second (shorter) option and were glad we did. The camel ride was not particularly comfortable, but it was fun and felt like part of the experience. We’d encourage other guests to communicate their preference to their driver a few days in advance so they can let the camp know. They were more than happy to facilitate a shorter trek. We spoke to other guests who did the full two-hour ride and felt like it was too long. The camels are owned by local families and the animals seemed happy and well treated. We’re always hesitant about the ethics of riding animals, but we were very comfortable with this experience (and pleased with all the information made available). Climbing off a camel to watch the sun set over the Sahara was an absolutely incredible experience! It was beautiful to watch and felt like something out of a movie! Tiziri Camp itself is beautiful, luxurious, and situated in a secluded spot in the dunes. We drove past several other camps along the way and definitely felt like ours looked the most upscale and well-maintained. Besides about 6 private guest tents, there is one larger dining room tent. There is also plenty of outdoor seating, including a covered gazebo and a treehouse hidden among the dunes. We didn’t find the treehouse until the last morning, so definitely ask about that earlier! The private tents had large beds and plenty of room for luggage. We didn’t spend much time in the tent, but they felt very luxurious. The private showers in each tent have warm water, but we’d recommend you bring sandals or flip flops as the bottom is raised on wood planks. It's the desert, so there was definitely sand everywhere, something we just got used to during our stay. Most of the camp is lit by candlelight after dark, which made for a magical experience. The staff were friendly and extremely attentive. After arriving at the camp after sunset, we had dinner alongside the other guests. The food was good, particularly for the middle of the desert. If you are vegetarian, I would suggest asking ahead of time for lentils or another source of protein. Breakfast and dinner were included. Wine was available for about $30/bottle. They were also happy to serve a bottle we brought with us. After dinner, all the guests gathered around the fire for traditional Berber music and dancing. This started quite late (around 10:30 pm), which was fine for us but also unexpected as we were tired after a long drive. Several other guests went to sleep instead of going to the fire, but the music was loud, so they likely heard it regardless. We’re glad we rallied and made it to the campfire! The staff all seemed to really enjoy playing music and hanging out with each other, and they told us they do this every night, even when there are no guests at the camp. A key feature of the camp is their focus on environmental sustainability. They made an effort to have very little single-use plastic and were very focused on saving water and producing little waste. The camp will sell water bottles and wine to guests, but it’s definitely cheaper if you can buy before heading to the desert. We highly recommend Tiziri, and our biggest suggestion to other travelers is to stay 2 nights in the desert. The drive to Merzouga is very long, and the desert felt like a once-in-a-lifetime experience. We highly recommend fitting in two nights if you can and opting for less time in one of the city spots. It’s worth it!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Bayti
Marrakech

This riad was right in the heart of the spice market, which made for a unique experience. The staff helped us navigate our luggage through the bustling souk, which was much appreciated given the narrow alleyways. Although we preferred our initial hotel in Marrakech (Elegancia Riad), we opted for this more budget-friendly option for our brief stay at the end of our journey. It was a short walk to the nearby square (Jardin Sidi Hmed El Kamel), which had several good food options (including vegan options) that were well priced. This hotel was better located, but our first riad was more luxurious. The staff were very friendly, but the hotel itself felt somewhat dated and could have been cleaner. Our room overlooked a central riad, offering limited natural light and a slightly dim atmosphere. While it served its purpose for our short stay, we both agreed that there are likely better riad options within the city (though perhaps more expensive). Although we didn't have dinner at the hotel, we found the breakfast to be satisfactory. We definitely had better breakfast meals at our other hotels, but it was fine for being included in the hotel price. An unexpected highlight was meeting the two turtles who reside in the lobby, which added a fun element to our experience!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mövenpick Hotel Casablanca
Casablanca

This hotel was very modern and upscale, like a Marriott or Hyatt in a typical American or European city. Our room had a large closet, sofa, and kettle. The hotel is massive, so it felt much different from the more personal riads we enjoyed during the rest of our trip. We did not spend much time at the hotel but enjoyed walking around the local park, Arab League Park, which was about a 10-minute walk from the hotel. It was very well-maintained and beautiful to explore during sunset. There were plenty of families out having picnics, and it felt cool to be among locals. There were several well-rated restaurants in the neighborhood too. The hotel breakfast buffet was huge and opened early, which we appreciated before an early morning flight. The food was much more typical of a European hotel, with a latte machine and omlet bar.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Caravane
Ouarzazate

Caravane was a lovely little hotel, tucked away on a modest street behind some construction. This riad was very stylish and extremely modern, and felt like it was the inspiration for an Anthropologie home store! The rooms are very large, impeccably clean, and have lots of natural light. The staff were very welcoming, and the lobby is stocked with ample reading material and games. While the rooftop offers inviting sofas and lounges, our February visit was a bit too windy to fully enjoy it. Both breakfast and dinner were good, with desserts being a particular highlight. Wine was available for $27/bottle with dinner. They served by far the best chicken tagine of the trip, and we tried many! Dinner cost about $25/head. We paid by card at the end of our stay, but be aware they have a $75 minimum for credit card charges. We are very glad we stayed here after our nights in the desert — it's a great place to enjoy a refreshing shower and wash off some of the stubborn sand!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Marrakesh

The walking tour was a good way to explore the city. We stopped briefly outside the mosque and learned about the religious history of the city. Next, we had a guided walking tour of Bahia Palace. Our guide was very knowledgeable and helped us skip the long queue for tickets ($7 cash each, not included in the tour price). He also knew several great spots for photos. Then, we explored the souks and felt very fortunate to be there with a guide, as the alleyways are very narrow and it felt easy to get lost. We are not big shoppers and did not feel pressured to make any purchases (which actually surprised us given what we’d read online before traveling), but enjoyed hearing about the various crafts. It was clear that our guide had good relationships with several of the merchants, so if you are interested in buying specific goods, he would probably be helpful in finding shops that would offer good prices. Overall, we felt like it was a great way to get familiar with the city, and we felt more confident navigating Marrakech on our own afterwards. It took about 3 hours.

Quality of Experience
Food
Did not have any food
Guides, Drivers and Staff
Transport
Tasting Marrakesh: A Private Gastronomic Adventure
Tasting Marrakesh: A Private Gastronomic Adventure
Marrakesh

INCREDIBLE EXPERIENCE! The food tour with Hanan was absolutely our favorite guided activity! She’s a stellar guide and took us to an array of amazing local vendors. It never felt touristy, and she was spectacular at adapting the itinerary based on what we stumbled across or expressed interest in as we walked. Food is always a focus of our travels, and thanks to Hanan, this was one of the best food-based experiences we’ve had (and vegetarian/pescatarian friendly). The first stop was a small cafe where we enjoyed onion-stuffed crepes, soup, and tea. We were the only tourists there, and she had the cafe pull a table outside so we could eat in the alley amid all the hustle and bustle around us. The next stop was an olive stand, where we sampled a variety of olives and tapenades. Hanan and the olive vendor (stall #10) did a great job explaining the different types of olives and products at the stand and let us taste absolutely anything and everything we wanted. There happened to be a prickly pear wagon passing by the olive stand, so Hanan purchased some fresh prickly pears for us to try. Next, we stopped at a street sandwich vendor, where Hanan had them make an all-chicken version of a traditional chicken + beef sandwich filled with vegetables, cheese, and spices, all cooked in front of us on a griddle. Again, this was clearly a stall frequented by locals, not tourists. We walked with the sandwich to our surprise favorite stop — sardine meatballs. We weren’t sure what to expect, but they were absolutely delicious and a must-try item in our opinion. They were so good we sought them out again on our return trip to Marrakech. After the meatballs, we went to a street vendor selling freshly fried donuts. We watched him make ours and then got to dip them in honey and sugar before eating them. The last stop was a bakery, where we tried several fresh fruit smoothies. Hanan also surprised us with a box of local sweets and cookies she’d picked up for us earlier in the tour. All of the food we sampled along the way was included in the price of the tour. Hanan ended the tour by walking us through the public square at night, which was alive with music, dancing, and locals playing games. It’s worth noting that Hanan was the first female tour guide from her hometown and the only female tour guide we saw during our trip. Her English is phenomenal and she was tremendously fun to spend time with. We absolutely loved this experience and would definitely recommend it (and any tour led by Hanan)!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trails of Connection: Trekking through Berber Villages and Immersing in Local Hospitality
Trails of Connection: Trekking through Berber Villages and Immersing in Local Hospitality
Morocco

This was one of the most memorable and enjoyable experiences of the trip. Our guide, Ismail, was fantastic and spent seven hours with us! He met us at our hotel at 9 am and asked us about our preferences and comfort levels so he could tailor the hike accordingly. We are in our 20s and avid hikers, so we told him we were happy to go wherever he wanted to take us. The day started with a three-hour climb up and down opposite sides of the mountain adjacent to the “Monkey Fingers” rock formation. It was a rigorous (+1,200 ft elevation gain) but gorgeous hike, with sandstone arches and remarkable views of the Monkey Fingers and surrounding canyons. Ismail also brought traditional Berber clothes for us to try on during the hike. The only other people we encountered along the way were a pair of local nomads who stopped to chat with us. For those who prefer a less strenuous hike, there’s a mining road behind the mountain that provides easier access to the overlooks. Ismail flagged down a local minibus taxi to take us back into town (which was a really fun experience) and then showed us some local kasbahs and rock formations. His English is superb, and he shared a lot of really interesting information about local history and customs with us. After exploring the kasbahs, we enjoyed a lovely lunch at his family’s home in the center of Boulmane Dades. We met his father, Mohammed, who used to lead these tours, as well as his mother and brother. The lunch was good (veggie and chicken tagines, bread, fruit, and tea), and they happily accommodated our dietary request (we relayed that information in advance through our driver). It was fun to see the inside of a local home — we were worried this part of the experience might feel too “touristy,” but it didn’t. Lunch was directly across from our hotel (Dar Rihana), so we assumed that would be the end of the day, but we were wrong! We finished lunch at around 2 pm, and then he led us to the top of a nearby mountain for a view of the Tizi n'Tichka Pass. On our way back into town, we ran into several members of his family and stopped to see several local businesses. To be clear, these were not sales stops — Ismail seemed proud of the town and wanted to show us around, which we really appreciated. We cannot say enough good things about Ismail or this experience — he was a stellar tour guide and made our experience incredibly memorable. It’s a small town, and he was clearly known and liked by everyone we encountered. All told, we walked a little over 10 miles in 7 hours, with stops for lunch and sightseeing along the way.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discover the Joy of Sandboarding in Morocco's Magnificent Erg Chebbi
Discover the Joy of Sandboarding in Morocco's Magnificent Erg Chebbi
Merzouga

Tiziri has two sandboards available for guests to use on nearby dunes. They’re essentially snowboards but without footholds. This was fun to try for a few minutes, but not an organized activity led by staff.

Quality of Experience
Guides, Drivers and Staff
This was not guided
Transport
Sands and Adventures: Exciting Desert Activities in Merzouga
Sands and Adventures: Exciting Desert Activities in Merzouga
Merzouga

We were initially a little hesitant to do the 4x4 activity because we were worried it would feel too touristy (and we’d be sick of riding in a car), but we ended up really enjoying it and are glad we did it! Our driver and guide, Yusuf, made the experience a lot of fun. It took about 4 hours and included stops at the Gnawa music house, an abandoned mining village, a nomad family’s campsite, a lunch restaurant, and a local oasis. It’s also worth noting that there’s not much to do at the camp during the day, so it makes sense to fill the time with an excursion. Even with the 4x4 tour, we had plenty of downtime in the morning and afternoon/evening. We enjoyed all the stops and appreciated that there was no pressure to stay for any specific amount of time — Yusuf made the entire experience very relaxed. The Gnawa music house was definitely touristy but worth a visit. There was just live music — no oral history or anything to accompany it — but it was fun to see and listen to. The nomad family was very welcoming and gave us each a slice of delicious homemade “Berber pizza,” which is essentially a flatbread with egg and vegetables baked inside. Yusuf spent part of his childhood as a nomad and was able to provide some really interesting insight into the way of life and features of their camp. Lunch was included at a restaurant called Café Restaurant Chez Ibrahim. It was good — definitely one of the better lunches we had on the road! We stopped for a walk in the oasis and learned about the local economy and camel ownership practices from Yusuf before heading back to camp. After some downtime at camp, he whisked us off to the tallest dune in the area so we could catch the sunset. He took us for some fun off-roading along the way. Highly recommend this experience! Thanks, Yusuf!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Nature's Masterpieces: Discovering Todra Gorges and Erfoud on the Road to Merzouga
Nature's Masterpieces: Discovering Todra Gorges and Erfoud on the Road to Merzouga
Morocco

Long drive to the desert, not many stops but appreciated the changing landscapes.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ait Benhaddou to Marrakech: A Journey through Time and Nature
Ait Benhaddou to Marrakech: A Journey through Time and Nature
Morocco

Last drive, left plenty of time to explore Marrakech in the evening

Quality of Experience
Guides, Drivers and Staff
Transport
Marrakesh to  Boumalne Dades: Embracing the Rich Heritage of the Atlas Mountains
Marrakesh to Boumalne Dades: Embracing the Rich Heritage of the Atlas Mountains
Morocco

Long drive, but beautiful scenery.

Quality of Experience
Guides, Drivers and Staff
Transport
A Picturesque Route: Merzouga to Aït Benhaddou via the Breathtaking Draa Valley
A Picturesque Route: Merzouga to Aït Benhaddou via the Breathtaking Draa Valley
Morocco

Another long drive, not our favorite food stop

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Apr 07, 2024
Hey Alaina, It was such a pleasure to read about your adventures in Morocco! I'm truly delighted to hear that your trip ticked all the boxes for adventure, authenticity, and culinary delights. From your magical nights at the Tiziri Luxury Camp to the fascinating food tour with Hanan, it sounds like you were able to dive deep into the heart of Morocco's rich culture and flavors. I'm really grateful for your kind words about my helpfulness and the convenience of our messaging service.... Read more

Hey Alaina,

It was such a pleasure to read about your adventures in Morocco! I'm truly delighted to hear that your trip ticked all the boxes for adventure, authenticity, and culinary delights. From your magical nights at the Tiziri Luxury Camp to the fascinating food tour with Hanan, it sounds like you were able to dive deep into the heart of Morocco's rich culture and flavors.

I'm really grateful for your kind words about my helpfulness and the convenience of our messaging service. Ensuring you feel supported at every step is what we aim for, and it’s heartwarming to know we were able to be there for you, even in the wee hours!

The warmth and hospitality you encountered on your journey resonate with the experiences we hope for all our travelers. I'm glad our selection of accommodations offered you both luxury and a genuine taste of Moroccan hospitality. Your feedback on the diversity and charm of each place you stayed adds a wonderful layer to our understanding of what makes a trip special.

I also want to thank you for your invaluable tips and insights. It’s through honest and thoughtful feedback like yours that we can refine our advice and recommendations for future travelers. We’ll definitely take your experiences to heart, especially regarding ATMs, dining options, and navigating the souks.

Hearing that you had an amazing vacation and are considering Kimkim for future travels fills me with joy and gratitude. We're here to make each trip unforgettable, and your endorsement means the world to us.

Can't wait to help you explore another corner of our beautiful kingdom when you're ready. Until then, best wishes and many more happy travels!

Warmly,
Abdel

Everything was amazing. Martina planned a per...
Peru | Mar 21 - Mar 29, 2024

K
Keela B.
Flagami, FL | Reviewed on Apr 06, 2024
Everything was amazing. Martina planned a perfectly balanced trip, just what we asked for. We had 2 guides: Diego and Herlin, both we top notch guides, knowledgeable, patient, friendly and helpful! Hands down would work with everyone again in the future! Read more

Everything was amazing. Martina planned a perfectly balanced trip, just what we asked for. We had 2 guides: Diego and Herlin, both we top notch guides, knowledgeable, patient, friendly and helpful! Hands down would work with everyone again in the future!

Hotel Reviews
Costa del Sol Wyndham Lima Airport
Lima

Busy busy! Front desk was a bit slow but room was clean & steamroll was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sol Natura Hotel
Ollantaytambo

Friendly staff, clean rooms and nice breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jaya Suite Machu Picchu
Aguas Calientes, Machu Picchu

Clean and great staff. Breakfast was also really nice. A bit loud due to location being by a soccer field but overall, happy with the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Llipimpac Guesthouse
Cusco
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Antigua Miraflores
Lima

Friendly staff, clean rooms, great location. Restaurant was fantastic, ate there 3 times and loved it each time. Highly recommend, super cute atmosphere and good energy

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Antigua Casona San Blas
Cusco

Perfect, so clean! Wonderful customer service, friendly, helpful, responsive and the food was perfect too.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Via Ferrata and Zip Line and Pisac
Via Ferrata and Zip Line and Pisac
Peru

Wow! What an experience! Our guides were very professional, polite and helpful. I had a hard time climbing since it was my first time but they were so encouraging and patient. The zip line was so incredibly fun!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Free Afternoon in Cusco
Free Afternoon in Cusco
Peru

Beautiful hotel and city! Great day!

Quality of Experience
Guides, Drivers and Staff
Transport
Sacred Valley tour : Chinchero, Maras and Moray by bike
Sacred Valley tour : Chinchero, Maras and Moray by bike
Peru

Great day! Challenging by bike but worth it when you get on the road and get to coast with a beautiful view.

Quality of Experience
Food
Guides, Drivers and Staff
Diego was kind, professional, flexible, knowledgeable! 10/10. He made our day perfect
Transport
Eddy was great! Safe and helpful
Short Inca Trail 2 days / 1 night : Day 1
Short Inca Trail 2 days / 1 night : Day 1
Peru

Highlight of our trip. Herlin was encouraging, knowledgeable and helpful! I learned so much and had a great hike! Would absolutely love to have Herlin as a guide in the future!

Quality of Experience
Food
Box lunch was great! Good quality and delicious
Guides, Drivers and Staff
Transport
Short Inca Trail 2 days / 1 night : Day 2
Short Inca Trail 2 days / 1 night : Day 2
Aguas Calientes/ Machu Picchu

Another amazing day with Herlin, bye went out of his way to get my husband into a part of Machu Picchu, but he missed the previous day due to sickness. Herlin is so passionate about his country, his work and Machu Picchu. I couldn’t have asked for a better person to help us experience such a magical day!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
City Tour Cusco
City Tour Cusco
Cusco

Really surprised by how much we loved this day! We aren’t much for guided tours but Eddy and Diego were so great! We had a ton of fun learning about the country and culture. They really went above and beyond for us.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Martina Capel
Martina
Martina Capel
Local specialist in France | Replied on Apr 06, 2024

Dear Keela,

Thank you so much for your time in writing this great review !

I'm very glad that you enjoyed your trip to Cusco and the Sacred Valley - there is so much to do, to see and to learn ! It was my pleasure creating this specific itinerary for you.

Warm regards,
Martina

An unforgettable trip - Michael and KimKim were amazing
Colombia | Mar 23 - Apr 4, 2024

M
Mayur M.
United Kingdom | Reviewed on Apr 06, 2024
My wife and I had a wonderful time in Colombia thanks to Michael and KimKim! We had a personalised itinerary that catered to our interests, with a great combination of cultural and historical activities, hiking excursions, and R&R, exploring areas as diverse as Bogota, Salento, Medellin, Tayrona National Park and Cartagena. The tours and excursions were well organised, with everything running like clockwork and a succession of excellent guides, who combined passion and a genuine interest in... Read more

My wife and I had a wonderful time in Colombia thanks to Michael and KimKim! We had a personalised itinerary that catered to our interests, with a great combination of cultural and historical activities, hiking excursions, and R&R, exploring areas as diverse as Bogota, Salento, Medellin, Tayrona National Park and Cartagena. The tours and excursions were well organised, with everything running like clockwork and a succession of excellent guides, who combined passion and a genuine interest in teaching us about their beautiful country, with kindness and good chat. The hotels were of excellent quality (our particular favourites were Kawa Mountain Retreat in Salento, complete with personal hot tub on the terrace, and Senda Koguiwa on the doorstep of Tayrona National Park). Michael was extremely responsive throughout, reacting to late requests to change our schedule when I unfortunately went down with a tummy bug! The personal highlight for me was hiking Tayrona National Park. We wish we could have spent more time in Colombia, and we hope to return one day. Thank you so much to Michael and KimKim for an unforgettable trip.

Hotel Reviews
Kawa Mountain Retreat
Salento
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bioxury Hotel
Bogotá
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Senda Koguiwa
Santa Marta
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quinta Ladera
Medellin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
GHL Hotel Armería Real
Cartagena
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Apr 08, 2024

Dear Maha and Mayur,
Thank you so much for your wonderful review of your trip! We're thrilled to hear that you both had such a fantastic time and that the itinerary we created together met your interests perfectly. It's fantastic to know that you enjoyed the diverse range of activities and explored various regions.
We're delighted that you had the opportunity to learn about Colombia from our passionate and knowledgeable guides.
We would love to welcome you back one day for more adventures in this beautiful country.
Warm regards,
Michael and the Chaska Tours Team

Our family trip to Peru was perfect.
Peru | Mar 21 - Mar 29, 2024

Jennifer
Jennifer F.
Chicago, IL | Reviewed on Apr 05, 2024
Our family trip to Peru was an absolute delight! With a 13-year-old son and an 11-year-old daughter, we were seeking both adventure and and memorable family friendly experiences. Johanna crafted the perfect itinerary for us. We started out in Lima, where we learned what a beautiful city it was, although quite busy it was there that we experienced a wonderful food tour. The Lima culinary experience tour was a highlight, offering a plethora of new tastes for us to savor, which even our... Read more

Our family trip to Peru was an absolute delight! With a 13-year-old son and an 11-year-old daughter, we were seeking both adventure and and memorable family friendly experiences. Johanna crafted the perfect itinerary for us. We started out in Lima, where we learned what a beautiful city it was, although quite busy it was there that we experienced a wonderful food tour. The Lima culinary experience tour was a highlight, offering a plethora of new tastes for us to savor, which even our children thoroughly enjoyed. The accommodations, especially the Ecolodge in Ollantaytempo , Palace Marriott in Cusco, exceeded our expectations. We wished we could have spent more time in Cusco. Each guide we encountered was incredibly welcoming, making us feel safe and enlightened throughout our journey. Our excursions, including ATV and rafting with Cesar and Gabriel, were made even more enjoyable thanks to their expertise and reassurance. Edy, our guide in Moray &Maras, left a lasting impression, enriching our understanding of the culture and landmarks. Our last big adventure was epic being able to experience Machu Picchu and our guide was perfect for our family. Overall, our trip to Peru was unforgettable, thanks to the thoughtful planning and exceptional hospitality we experienced. We did have to contact Kimkim a few times to up the experience and they were quick to help us figure out a few changes to the itinerary. They even reassured us when our train was delayed there was a reason, but things were still on track. Thank you Johanna and Kimkim we’ll def use this service in the future.

Hotel Reviews
Hotel Antigua Miraflores
Lima

It was clean and quaint, the location worked well.

Authenticity & Character
Location
Not downtown, cute safe neughbirhood
Staff
Cleanliness & Comfort
Beds weren’t super comfortable, but it was clean.
Las Qolqas EcoResort Ollantaytambo
Ollantaytambo

Allocation of this ecolodge was awesome and beautiful wouldn’t have changed a thing about this experience

Authenticity & Character
The tents were great. They are very luxurious wonderful showers wouldn’t have changed a thing.
Location
Staff
Cleanliness & Comfort
El Mapi by Inkaterra
Lima

This hotel was nice for being there only a short period of time. It wasn’t overly unique, but it was clean and the staff was very friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palacio del Inka Cusco
Cusco

Amazing!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Holiday Inn Lima Airport
Lima

Was actually just what we needed right before our flight out the next day. The food at the restaurant was really good. I was surprised.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Lima City & Food Tour
Lima City & Food Tour
Peru
Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in Lima, Peru | Replied on Apr 09, 2024

Hi Jennifer,
I'm so glad to hear you and your family had a great time in Peru, it is always nice to hear our guides left a positive mark on your trip.

We hope to help you with any future trips in South America!

Best,
Johanna

Very responsive and patient. Trip went smooth...
Patagonia | Mar 21 - Mar 29, 2024

Z
Zinnia S.
Bremerton, WA | Reviewed on Apr 05, 2024
Very responsive and patient. Trip went smoothly and can honestly say worth the money. Excellent local guides. We thoroughly enjoyed our trip. Highly recommend! Read more

Very responsive and patient. Trip went smoothly and can honestly say worth the money. Excellent local guides. We thoroughly enjoyed our trip. Highly recommend!

Activity Reviews
Torres del Paine Full Day Private Tour
Torres del Paine Full Day Private Tour
Patagonia

We got Daniel and Andres and could not have asked for better. Super good guys with extensive knowledge on area, history, flora and fauna. Very professional and fun to be around. This guided tour around the national park and the subsequent day hiking to Base Las Torres on our own were our favorite parts of the trip. So Glad we booked this and cannot recommend enough!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kayak at Perito Moreno Glacier
Kayak at Perito Moreno Glacier
El Calafate

Fun experience, relaxing. Guides were great.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Erin Wiley

Our guide in northern Thailand, Dare ( I cou...
Thailand | Mar 27 - Mar 29, 2024

K
Katheryn F.
Harrison, NJ | Reviewed on Apr 05, 2024
Our guide in northern Thailand, Dare ( I could have the spelling wrong) was excellent. Very informative and knowledgeable about Thai history and history of Myanmar and Laos also. The itinerary was arduous but in hindsight the information provided was excellent. Read more

Our guide in northern Thailand, Dare ( I could have the spelling wrong) was excellent. Very informative and knowledgeable about Thai history and history of Myanmar and Laos also. The itinerary was arduous but in hindsight the information provided was excellent.

Hotel Review
Silom Serene Hotel
Bangkok
Authenticity & Character
.
Location
.
Staff
.
Cleanliness & Comfort
.
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Apr 06, 2024

Dear Lynn,
Thank you so much for taking the time to share your experience with us. I am so delighted that you and your friends had a great time in Thailand specifically. Thanks for your kind words about our guide Dare, he remembers you and sends you his warm regards.
We’re very grateful for travelers like you and hope to see you again!
Warmest,
Ashley

Amazing and well-planned trip, great experience overall!
Iceland | Mar 28 - Apr 3, 2024

Andrew
Andrew H.
Atlanta, GA | Reviewed on Apr 05, 2024
Working with Adam was a great experience. He was always very responsive and helped guide us on some key decisions about the trip plan overall. We were able to make adjustments before and even during the trip. It was really seamless for us and it was reassuring to know we had Adam available during the trip in case we needed any support. Having all the logistics set for us, like the rental car and hotel reservations, made it easy to just focus on enjoying the journey itself. The detailed... Read more

Working with Adam was a great experience. He was always very responsive and helped guide us on some key decisions about the trip plan overall. We were able to make adjustments before and even during the trip. It was really seamless for us and it was reassuring to know we had Adam available during the trip in case we needed any support. Having all the logistics set for us, like the rental car and hotel reservations, made it easy to just focus on enjoying the journey itself. The detailed feedback about activities and all of the optional information was great for us to plan each day.

Activity Reviews
Sky Lagoon
Sky Lagoon
Iceland

We made this our first activity upon arrival. After a red-eye flight we were able to get our rental car and spend a little time in Reykjavik before heading to Sky Lagoon. It was fantastic. What a way to refresh and prepare for the days ahead. Facility was top notch and the views from the main lagoon were incredible. This set the tone for our vacation. Very relaxing.

Quality of Experience
Silfra Snorkeling
Silfra Snorkeling
Iceland

Exceeded expectations. This was a highlight of the trip and one of my favorite travel experiences. You go in groups of 6 per guide so you get a really good experience and attention from the guide.

Quality of Experience
Guides, Drivers and Staff
Our guide was great
Crystal Blue Ice Cave
Crystal Blue Ice Cave
Iceland

This was pretty crazy overall. The drive up to the glacier makes you feel like you are on another planet. It's quite adventurous including the hike up to the caves but they provide crampons and there is a rope you can use for support. Once you are there it's worth the effort. Caves were amazing to walk through and even with a bit of a crowd they did not rush us at all.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland | Replied on Apr 17, 2024

Thank you for the wonderful review, Andrew. I'm glad you had a fantastic time in Iceland and enjoyed the planned tours and activities. I hope you returned home with recharged batteries!

Safe Travels!
Adam

Kim Kim made our trip easy to plan, smooth to execute and we were well cared for the entire trip!
India | Mar 25 - Apr 4, 2024

Jennifer
Jennifer H.
Newark, NJ | Reviewed on Apr 05, 2024
Three of us were traveling to India with little time to plan, so we have a few parameters to Kim Kim who connected us with Active India Holidays and our travel planner, Ravi and his team put together an excellent itinerary for a 3-week trip with 3 different people coming and going at various dates and times. The platform is easy to use, we had smooth communication throughout the planning and travel. We were warmly welcomed and cared for the entire trip from Day 1 all the way through... Read more

Three of us were traveling to India with little time to plan, so we have a few parameters to Kim Kim who connected us with Active India Holidays and our travel planner, Ravi and his team put together an excellent itinerary for a 3-week trip with 3 different people coming and going at various dates and times. The platform is easy to use, we had smooth communication throughout the planning and travel. We were warmly welcomed and cared for the entire trip from Day 1 all the way through departure, with guides meeting us at airports for transfers, safe drivers (with clean AC cars) for every destination, and knowledgeable local guides who showed us the local sites and were able to provide top notch information, history and local insight everywhere we went. Our hotels were lovely and exactly as we asked for (mid-range, clean and locally owned). Our favorite places were Amritsar and the Golden Temple, the border ceremony, hiking to local villages in Dharmashala, and the boat ride on the Ganges with the Aarti Ceremony in the evening with excellent viewing seats. Our guides were flexible, patient with all our endless questions and coconut water diversions, and we had an amazing time. I would highly recommend working with Kim Kim and their local in-country companies - you won’t be disappointed! We will definitely use their services again!

Hotel Reviews
Hotel Udman Ferns N Petals
New Delhi, Delhi

Loved the decor or the hotel, the comfy beds and great breakfast buffet. We enjoyed sitting outside on the patio garden area for breakfast. Staff were friendly, rooms very clean and the hotel was in a nice residential neighborhood close to the metro.

Authenticity & Character
Great breakfast buffet, loved the wall of Buddhas
Location
Nearby a nice park, but not many restaurants nearby and on a busy road.
Staff
Friendly staff in the restaurant
Cleanliness & Comfort
Beds were comfy, rooms kept nice and clean and waters refilled
Hotel Ritz Plaza

Hotel was nice with a nice garden outside, decent breakfast buffet. The hallways were a bit dark and the door lock on our room was a bit loose. The rooms could use a bit of updating and the walls were thin so there was a lot of noise from adjoining rooms.

Authenticity & Character
Was a very local place
Location
Was farther from the main attractions than we had hoped
Staff
Reception desk staff were very friendly
Cleanliness & Comfort
Rooms were clean and waters refilled daily
Chonor House
Dharamsala

Great location near the temple, nice restaurant patio and beautifully decorated rooms. We loved our little balcony and the bathrooms were large. The dogs barking all night were a major distraction and the breakfast buffet was pretty limited. Some of the wait staff were incommunicado but seemed to take the orders, they just didn’t say anything to acknowledge what you said. The entrance is on a steep hill with lots of stairs, so guests should be prepared physically to access the hotel.

Authenticity & Character
Very Tibetan in character and lovely welcome tea upon arrival
Location
Very near the temple and easy to walk to town and shops
Staff
Staff did not seem super friendly
Cleanliness & Comfort
Very clean and comfortable
Surya Kaiser Palace

We really enjoyed our time at the Palace! It was a nice respite from the hustle and bustle of the Ghats. The breakfast buffet was delicious and food was great on the restaurant. We loved the gardens and the pool and appreciated that our balcony opened and we could sit outside. Only complaint was the mosquitos!🦟

Authenticity & Character
Loved the palace grandeur feel and lovely gardens. The pool was a treat and very refreshing in the heat.
Location
Was set back off the road so quiet and the gardens, pool and restaurant were very nice
Staff
We had an amazing housekeeper who made cute towel animals and was super sweet, the restaurant staff were also very helpful
Cleanliness & Comfort
Our room was not super spicy and span when we arrived but after introducing herself our housekeeper paid special attention to keeping our room neat and clean
Local specialist: Ravi Tickoo

Fabulous trip to Colombia. Margoth and her t...
Colombia | Mar 12 - Mar 23, 2024

S
Sandy B.
San Jose, CA | Reviewed on Apr 04, 2024
Fabulous trip to Colombia. Margoth and her team were fantastic. The communication with Margoth during the planning stage was excellent. She worked with our rough outline for the trip and made suggestions and listened to our feedback. We chose a 12 day trip that included time in Bogotá, Medellín and Cartagena. The team recommended hotels in each of the locations and even suggested restaurants that catered to our dietary needs (we are pescatarians). As we approached our departure date,... Read more

Fabulous trip to Colombia. Margoth and her team were fantastic. The communication with Margoth during the planning stage was excellent. She worked with our rough outline for the trip and made suggestions and listened to our feedback. We chose a 12 day trip that included time in Bogotá, Medellín and Cartagena. The team recommended hotels in each of the locations and even suggested restaurants that catered to our dietary needs (we are pescatarians). As we approached our departure date, the team set up a WhatsApp group to make our communication with them seamless.

We encountered travel issues on our journey to Colombia and Margoth and team were very responsive to our delayed arrival. We alerted them of our new schedule through the WhatsApp group and they got in touch with the hotel to ensure that we kept our reservation even though we would be a day later and they cancelled our dinner reservation. They modified our airport pickup and shuffled the schedule to accommodate the changes.

Our time in Bogotá included a trip to Guatavita and the Salt Cathedral one day and an extensive tour of Bogotá the next day. Our guide, Juan, was great. He was extremely knowledgeable and personable. He had a lot of enthusiasm and love of what he does. We stayed at the Artisan D.C. Hotel, which was excellent and in a great location. We had nice dinners at the hotel bar, Crepes and Waffles and at La Mar. All terrific choices.

In Medellín, we had an excellent guide, Veronica. Her love of Medellín and desire to share it with us was evident from the beginning. When we first arrived we spent the afternoon at a local, family-own coffee farm. This was a very interesting and educational experience. The next day we toured the entire city, including the cable cars and the Comuna 13 district. The transformation of Medellín is something to behold. The following day we went to Guatapé and El Peñol. This was a fun, active day which included climbing 704 steps to the top of El Peñol. In Medellín we stayed at the El Zarzo hotel which was in a fabulous location. We dined at Kaime, Mistura and Il Castillo - again all great choices.

In Cartagena, we stayed in the fascinating old city. One day, we took a day trip out to a beach resort on the Tierra Bomba island. We had some fabulous meals in Cartagena at Cande, Juan del Mar, Lobo del Mar and El Jardin - all great options. We stayed at the Bastion Luxury Hotel which was outstanding. The staff was very welcoming. The room was excellent, as was the location. The roof top deck and pool had great views of the sea and the city.

Margoth and the team were constantly available when needed and extremely helpful. We had issues with a cancelled flight on our departure date. Margoth reacted immediately, finding us a hotel for the night (even though is was the beginning of Semana Santa) and setting up a driver to get us back to the airport the next day.

The trip was terrific in large part due to all of the work and attention from Margoth and team. Their knowledge and love of Colombia were evident in every interaction. We highly recommend working with them.

Hotel Reviews
The Artisan D.C. Hotel, Autograph Collection
Bogotá

The Artisan D.C. hotel was great. Terrific location. Great breakfast. Friendly helpful staff.

Authenticity & Character
Location
In a very safe neighborhood, close to many good restaurants
Staff
The breakfast staff was terrific.
Cleanliness & Comfort
El Zarzo

The experience was good. The location is great. The rooftop deck and the breakfast was great. However, the rooms are dark with only 1 small window.

Authenticity & Character
Vibe was a little dark for us.
Location
In a very safe neighborhood near many good restaurants.
Staff
The staff was very helpful. Especially when we had no hot water in our room. They moved us to another room but that one also did not have hot water. This persisted for 2 (weekend days) before being fixed.
Cleanliness & Comfort
No hot water for 2 days.
Bastión Luxury Hotel
Cartagena

This hotel was excellent. Fabulous location in the old city. Staff was very welcoming and friendly. Room was spacious and beautiful, included a outdoor patio area. Rooftop restaurant and pool were superior. Breakfast was excellent.

Authenticity & Character
Location
In a very safe neighborhood near excellent restaurants.
Staff
Staff was very friendly and accommodating. Especially Katherine at the front desk and Jorge in the rooftop restaurant.
Cleanliness & Comfort
Excellent
Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Apr 05, 2024
Dear Sandy,
MUCHAS GRACIAS! Thank you for trusting us with your special trip, and for making us a part of your experience in Colombia. It has been amazing to meet you, and great to hear that you had a fabulous trip :)!
Thank you as well for taking the time to write this review and to send us your feedback, as this is extremely useful for us and we greatly appreciate your comments. We will pass on your message to your guides and everyone involved, and it has been a pleasure meeting you... Read more

Dear Sandy,
MUCHAS GRACIAS! Thank you for trusting us with your special trip, and for making us a part of your experience in Colombia. It has been amazing to meet you, and great to hear that you had a fabulous trip :)!

Thank you as well for taking the time to write this review and to send us your feedback, as this is extremely useful for us and we greatly appreciate your comments.

We will pass on your message to your guides and everyone involved, and it has been a pleasure meeting you both. We will always remember you, we hope you stay in touch, and I hope we can meet face-to-face next time.

We are very passionate about what we do, and it is great to hear that you had a great time and enjoyed exploring this country!

Hasta pronto amigos y Muchas Gracias,
Margoth and The Aracanto Team

Memorable Colombia trip with team Kimkim and Aracanto
Colombia | Mar 27 - Apr 3, 2024

sudha
sudha v.
Flagami, FL | Reviewed on Apr 04, 2024
Though we had a slight apprehension to visit Colombia (because of the country's history) , however after seeing different reviews from other travellers , we still wanted to visit Bogota, Cocora Valley and Medellin, in 7 days.
Margoth designed the entire trip keeping our special requests , interests , strict Vegetarian diet and budget in mind. We had a very comfortable, safe and a memorable trip. Right from the beginning she went above and beyond to accomodate everything we were looking for...
Read more

Though we had a slight apprehension to visit Colombia (because of the country's history) , however after seeing different reviews from other travellers , we still wanted to visit Bogota, Cocora Valley and Medellin, in 7 days.
Margoth designed the entire trip keeping our special requests , interests , strict Vegetarian diet and budget in mind. We had a very comfortable, safe and a memorable trip. Right from the beginning she went above and beyond to accomodate everything we were looking for from this trip. We were pleasently surprised by the food options and restaurants that were chosen for us, we had great vegetarian and vegan options in almost all the restraurants that were recommended.

Margoth and her team made us feel very comfortable during the entire trip. We were connected via WhatsApp group and got the information/help immidiately. Though we don't speak spanish or understand much, it was never a hurdle due to the arrangements made by the team and special thanks to all the guides that were assigned to our trip. And the team also took care of some of the immigration paper work which made our travel very convenient.

On the first day of the trip, on landing in Bogota, I had very bad altitude sickness and a severe headache. Team took good care of me .When we checked into the hotel, they had already arranged for electrolytes (Since I threw up and was not able to eat). They were ready to arrange for a doctor too , immediately. Fortunately it was not needed, I felt better after a night's rest.

It was very thoughtful of team Aracanto to have a welcome gift for us in the hotel , we loved the goodies they had for us.

Our guide in Bogota - Oscar Diaz was very caring and made sure we had good experence in Bogota. We were having a great day on Day 2 , tasted all the exotic fruits and snacks in Paloquemao market , Oscar was sharing all the amazing facts about the local market and people. I wish I was more prepared for handling the high altitude. I started to have a headache again after reaching Monserrate Hill,and as a result we had to cut short the day tour . Oscar took us to a local pharmacy to get medicine for my headache and after taking that I felt better almost immediately. Thanks a lot to Oscar for the recommendation.

We then visited Pereira , our guide there was Claudia and she was extremely knowledgeable about coffee production and farms. She explained it all so well that we felt like we were with a professor in a classroom. We had a very authentic coffee farm experience and she made sure we learnt a few new skills! :)
Next day we visited Cocora Valley, Salento and Felandia with her, she was patient with us and went above and beyond to make sure we had a memorable time there.

And our last destination was Medellin. Sebastian was our guide for three days and he made sure we had the best experience in Medellin. Our most memorable moment was in Commune 13, Sebastian and another local guide Tatyayini showed us around , made sure we experienced best of everything there. Next day, we also visited El pinol, Guatape with Sebastian. He made sure the drive of almost 2 hrs was entertaining, he was playing the role of a DJ playing different music mostly best of Colombia, keeping our taste in mind. :)

We have been travelling for many years now and worked with many amazing tour complanies and guides, however what stood out this time was the extra care we got. The team was checking on my health regularly and made us feel very safe and comfortable.

Especially ,Sebastian is a very kind and amazing human being, he was with us all the while on the last day in the airport helping us with the bags checking and other formalities, at one point we forgot that he was our guide, he made us feel like a family.

Colombia is very different now from what many people still think is. This is the most beautiful, colorful , vibrant country and people are very warm, friendly and kind. Not even once we felt unsafe anywhere.

And we would definelty recommend Kimkim and Aracanto for a perfect trip to Colombia.

Hotel Reviews
Hotel Coco
Bogotá

Very friendly staff, room was cozy , comfortable and located in a prime location. Breakfast was amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Movich Hotel de Pereira
Pereira

Hotel was grand and luxurious. Room was very spacious, location was excellent. Staff was very helpful. Many options for vegetaians in the breakfast buffet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Faranda Collection Medellin
Medellin

Staff was very friendly room was just okay, could have a been a bit spacious. We stayed there three nights, breakfast was good on one day had many options for vegetarians, however last day we didn't have many. Dinner on the rooftop restraurant on 15th floor was delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Apr 05, 2024
Dear Sudha,
We were so happy to read your feedback and comments, and Thank you for visiting Colombia even though you were slightly apprehensive.
It was a pleasure meeting you, and helping you organize your trip, and you were so amazing with your attitude even when you were not feeling 100%.
It is great to hear that you enjoyed the food options and restaurants, that you felt very comfortable and supported throughout your trip, and that you had a great time exploring Colombia with your... Read more

Dear Sudha,
We were so happy to read your feedback and comments, and Thank you for visiting Colombia even though you were slightly apprehensive.
It was a pleasure meeting you, and helping you organize your trip, and you were so amazing with your attitude even when you were not feeling 100%.

It is great to hear that you enjoyed the food options and restaurants, that you felt very comfortable and supported throughout your trip, and that you had a great time exploring Colombia with your local guides!

I will pass on your comments to Sebastian, Claudia and Oscar, as well as the Aracanto team and everyone involved in your trip.And o behalf of all of us, Muchas Gracias for visiting our home country, for recommending us, and for being such lovely travelers and human beings.

Sending you and your family all my very Best Wishes,
Margoth

AMAZING 21 Days in NZ and AUS
Australia | Mar 4 - Mar 24, 2024

L
Lisa R.
Ashburn, VA | Reviewed on Apr 04, 2024
Asko planned a wonderful trip - 1 week in New Zealand and 2 weeks in Australia. It was tremendously helpful to have someone who is familiar with the countries design the itinerary and book the between/within country travel needs. Things went much more smoothly than if we had to figure all of the details out ourselves. The schedule was designed in a considerate manner, allowing us time to explore cities on our own and participate in wonderful, scheduled activities. He selected activities that... Read more

Asko planned a wonderful trip - 1 week in New Zealand and 2 weeks in Australia. It was tremendously helpful to have someone who is familiar with the countries design the itinerary and book the between/within country travel needs. Things went much more smoothly than if we had to figure all of the details out ourselves. The schedule was designed in a considerate manner, allowing us time to explore cities on our own and participate in wonderful, scheduled activities. He selected activities that my mother and I thoroughly enjoyed and may not have chosen or even known about if we hadn't used kimkim. Something that was really helpful was that most of the hotels Asko booked had a free breakfast, which allowed us to easily fuel up before long days of adventure. Asko was prompt in answering questions and was very responsive when we encountered one glitch that was not the fault of Asko, kimkim, or us, which we appreciated.

Hotel Reviews
Sudima Auckland City
Auckland

Beautiful facility. Absolutely delicious breakfast buffet. Very nice and helpful staff.

Pacific Hotel Cairns
Cairns
Authenticity & Character
Nothing to improve, but it was not remarkable for charm/culture/authenticity
Location
Staff
Cleanliness & Comfort
Vibe Hotel
Melbourne
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Apollo Bay apartments
APOLLO BAY
Authenticity & Character
Location
Walking distance to the shops and cafes.
Cleanliness & Comfort
Very spacious and comfortable. Having balconies was nice.
Desert Garden Hotel
Uluru
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amora Hotel Jamison Sydney
Sydney
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Knightsbridge Court Motor Lodge
Blenheim
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Novotel Wellington
Wellington
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Asko Merilainen
Asko
Asko Merilainen
Local specialist in Melbourne, Australia | Replied on Apr 04, 2024

Hi Lisa,

It was a pleasure helping you plan your trip. Thank you for the feedback, and I'm glad to hear you enjoyed it!

Family trip to Iceland in March
Iceland | Mar 23 - Mar 27, 2024

Huyen
Huyen C.
San Francisco, CA | Reviewed on Apr 04, 2024
We had a wonderful family trip to Iceland in March. The itinerary suggested by KimKim was perfect. The highlight of course was the unforgettable Northern Light we saw from our Buubble hotel (truly magical). Gummi (Guðmundur Óli) was knowledgeable and very thoughtful/attentive and gave us a fantastic Golden Circle tour. The tour was great, just the perfect day that ended with a relaxing dip at the Secret Lagoon. Gummi delighted our family with fun and important facts about Iceland. He... Read more

We had a wonderful family trip to Iceland in March. The itinerary suggested by KimKim was perfect. The highlight of course was the unforgettable Northern Light we saw from our Buubble hotel (truly magical). Gummi (Guðmundur Óli) was knowledgeable and very thoughtful/attentive and gave us a fantastic Golden Circle tour. The tour was great, just the perfect day that ended with a relaxing dip at the Secret Lagoon. Gummi delighted our family with fun and important facts about Iceland. He checked in on us, was available at all time and guided us when we got lost.
We traveled frequently as a family and Gummi was by far one of the best in all our international tour - he made our Iceland trip truly special.
We were not able to visit the Blue Lagoon due to the active Volcano although the Sky Ritual and Secret Lagoon were fantastic. Other highlights our children loved: Thingvellir National Park, The Geyser and Katla Ice Cave. The only hiccup was some technical issues with a hotel reservation and charge but Gummi took care of the misunderstanding.
I shared our photos to friends and families and now many want to go visit Iceland! I will be sure to recommend Gummi and KimKim.

Hotel Reviews
Courtyard by Marriott Reykjavik Keflavik Airport
Reykjanesbær

Terrible check-in. The front desk could not find our reservation for two rooms and took a long time before locating them even though we showed them the confirmation. They also charged us for a dinner that we never took!

Authenticity & Character
Location
Staff
Staff could not find our reservation and charged us for a dinner we never had
Cleanliness & Comfort
Bubble Hotel
Selfoss

A magical experience for northern light viewing. We were not cold with the heating blanket and warmed air. Very clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Borg by Keahotels
Reykjavik

Very nice hotel. Central to many places to eat. Staff very attentive

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Katla by Keahotels
Vík

Nice and clean hotel. Food was decent

Activity Reviews
Sky Lagoon - Experience the seven-step Sky Ritual
Sky Lagoon - Experience the seven-step Sky Ritual
Iceland

We went to the Sky Lagoon shortly after we landed in KEF. It was a welcoming surprise. Staff was very nice and the experience was "cool" (per the children). We were able to soak in the warm lagoon as the sunset

Quality of Experience
Guides, Drivers and Staff
Bubble Hotel with Golden Circle tour
Bubble Hotel with Golden Circle tour
Iceland

Magical experience. The Northern Light can be seen clearly from our bed for several hours at night. The "room" was warm and clean and not as small as some reviewers have mentioned.

Quality of Experience
Guides, Drivers and Staff
Transport
The Secret Lagoon
The Secret Lagoon
Iceland
Quality of Experience
Katla Ice Cave
Katla Ice Cave
Iceland

The ice formations were surreal - beyond our expectation. The ride to the cave was a bit rough and we wished we had more time.

Quality of Experience
Guides, Drivers and Staff
Transport
Reykjavík Classic Whale Watching
Reykjavík Classic Whale Watching
Iceland

The ship and staff and setting was very nice. Except we saw only a few dolphins and no whales!

Quality of Experience
Guides, Drivers and Staff
Transport
Lunar Landscapes & Healing Waters – Blue Lagoon Immersion
Lunar Landscapes & Healing Waters – Blue Lagoon Immersion
Iceland

NOt seen- cancelled due to active volcanoes

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Apr 13, 2024
Thank you so much for the kind review, despite the unpleasantness with the Marriott Keflavík Hotel.
It has been a surprising experience for us, as they have been known for great quality service up until now. Luckily this has all been sorted now and they've refunded you.
Nature decided to play a few tricks on you too, as a nearby volcano closed down the Blue Lagoon and the whales didn't show themselves. Unfortunately, such is nature. but like I said, I am so glad that you enjoyed everything...
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Thank you so much for the kind review, despite the unpleasantness with the Marriott Keflavík Hotel.
It has been a surprising experience for us, as they have been known for great quality service up until now. Luckily this has all been sorted now and they've refunded you.
Nature decided to play a few tricks on you too, as a nearby volcano closed down the Blue Lagoon and the whales didn't show themselves. Unfortunately, such is nature. but like I said, I am so glad that you enjoyed everything else.
It really was a pleasure getting to meet you all for a day and show you around the Golden Circle.
I certainly hope I will see you in Iceland again at some point :)

All the best
Gummi