Kimkim Trip Reviews

4.8
Based on 18,275 ratings
Read 18,275 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Incredible family trip!
Iceland | Oct 11 - Oct 18, 2025

Sneha
Sneha S.
Phoenix, AZ | Reviewed on Oct 20, 2025

We had an incredible experience working with Guðmundur for our family trip to Iceland! Every detail was thoughtfully planned — from daily itineraries to local recommendations — making the trip completely stress-free. He was extremely organized and always quick to respond to questions or last-minute changes. Thanks to his expertise, our trip was seamless and unforgettable!

Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Oct 20, 2025

Thank you so much for the kind review
I am very happy to read that you had such a great trip and I do hope we'll see you in Iceland soon again

All the best
Gummi

Personal guides each city priceless!
Peru | Sep 27 - Oct 6, 2025

Stephanie
Stephanie S.
San Jose, CA | Reviewed on Oct 20, 2025
The level of service provided before and by each of the three tour guides was overwhelming in its quality and case. Upon landing at each airport we were promptly greeted by the guide, easily guided to the awaiting driver and van and helped with gathering luggage and checking into each hotel. I cannot imagine how we would have navigated each step without the experienced guides.
in Lima Blanca and driver Michael met us the first/next morning with an agenda that filled each morning with...
Read more

The level of service provided before and by each of the three tour guides was overwhelming in its quality and case. Upon landing at each airport we were promptly greeted by the guide, easily guided to the awaiting driver and van and helped with gathering luggage and checking into each hotel. I cannot imagine how we would have navigated each step without the experienced guides.
in Lima Blanca and driver Michael met us the first/next morning with an agenda that filled each morning with information about each place we visited. Each day she went out of her way to be sure I got the SIM card I wanted at a CLARO office, found a manicure at the last minute and found us quality places to shop for gits and outstanding food and drink. She was flexible and patient as we chose little side shops to visit.
In Arequipa, Jesus and driver Juvenal were friendly and brought us to amazing shops and sites, and most important Jesus took us to a small town, Tingo Grande, that was close to our family history.
In Cusco, Julio was the best! We spent about 5 days with him and the driver. Julio helped me when I got altitude sickness in Cusco. Julio was adaptive to the needs of each person in the group of four: a person with walking limitations, a shop-a-holic and responded to each when we wanted a break, refreshment and answered our questions
Each of the guides knew their cities intimately and loved the Peru community. each knew many other guides and certain shortcuts that kept the pace up.

Hotel Reviews
Costa del Sol Wyndham Cusco
Cusco

Ground floor off patio helpful for one member who had trouble walking. I liked the little gift stand in the lobby.

Authenticity & Character
Comfortable patio with seating to wait for our rooms, also had drinks and snacks there.
Location
Easy to walk around historial district to one of two plazas
Staff
great business/computer center handled our requests.
Cleanliness & Comfort
good housekeeping service
La Hostería Boutique Hotel
Arequipa

This was a beautiful boutigue hotel in the heart of Arequipa's historical district. Beautiful setting, breakfast. Note there is no elevator but we were able to get a ground floor room for one party. a lot of street noise, even on a tuesday night, from a nearby disco (til 4 a.m.!) and at 6 a.m. fireworks due to start of monthly long celebration. Very picturesque.

Authenticity & Character
Location
easy to walk around neighborhood and the nearby monastery lots of shops, people.
Staff
I liked the resident cat.
Cleanliness & Comfort
Innside Lima Miraflores by Melia Hotels International
Miraflores

breakfast choices amazing. Nice modern/updated hotel with elevators and top floor small pool and bar. Walking convenient to shops, restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hatun Inti Boutique Machupicchu
Machu Picchu

close to shops, ATM, bus stop and restaurants. Ground floor rooms and having elevators was great for our group that included two seniors. We asked for room facing river and it was awesome. We kept windows closed as recommended due to mosquito warning. (wish there were screens so we could have heard the river even louder!)

Authenticity & Character
in heart of town
Location
near ATM and short walk to bus stop.
Staff
helped choosing rooms, holding luggage and making sure it got to the train station.
Cleanliness & Comfort
Great breakfast ready extra early.
Local specialist: Anne Godoy
Anne
Anne Godoy
Local specialist in Lima | Replied on Oct 29, 2025
Thank you so much for your words. We’re truly delighted to read your review! It makes us incredibly happy to know that you felt well taken care of throughout your trip and that each of our guides contributed to making your experience in Peru so special. We’ll be sure to share your kind comments with Blanca, Jesús, Julio, and their respective drivers — they’ll be thrilled to know their dedication and warmth made such a positive impression. Thank you once again for choosing to travel with us... Read more

Thank you so much for your words. We’re truly delighted to read your review! It makes us incredibly happy to know that you felt well taken care of throughout your trip and that each of our guides contributed to making your experience in Peru so special.

We’ll be sure to share your kind comments with Blanca, Jesús, Julio, and their respective drivers — they’ll be thrilled to know their dedication and warmth made such a positive impression.

Thank you once again for choosing to travel with us and for taking the time to share your experience. We hope to welcome you back one day for another adventure in Peru!

Professionalism and attention to detail
Japan | Oct 9 - Oct 17, 2025

L
LAROC K.
Los Angeles, CA | Reviewed on Oct 20, 2025
This was our first trip to Japan and it was an amazing experience! Katsu and his team of guides: Eriko (Hakone & Tokyo); Sachi (Kyoto); Midori (Hiroshima) were all extremely professional, on-time, knowledgeable, accommodating, and friendly. We felt like we were discovering Japan with family members as guides! Katsu helped us plan the itinerary; following up with video meetings to nail down trip details was very helpful and appreciated. When a typhoon closed the Yokohama port, delaying our... Read more

This was our first trip to Japan and it was an amazing experience! Katsu and his team of guides: Eriko (Hakone & Tokyo); Sachi (Kyoto); Midori (Hiroshima) were all extremely professional, on-time, knowledgeable, accommodating, and friendly. We felt like we were discovering Japan with family members as guides! Katsu helped us plan the itinerary; following up with video meetings to nail down trip details was very helpful and appreciated. When a typhoon closed the Yokohama port, delaying our initial arrival by two days, Katsu was able to make adjustments to our itinerary quite quickly... allowing very little impact to our experience. All members of the team were able give us insights into the Japanese culture that greatly enhanced our visit!
We highly recommend this team to help travelers discover Japan! A great experience, indeed!

Local specialist: Katsu Okada
Katsu
Katsu Okada
Local specialist in Vancouver | Replied on Oct 21, 2025

Thank you so much for your wonderful message!
I am truly happy to hear that your first trip to Japan was such a memorable experience.
Your kind words mean a lot to us, and I will be sure to share your warm comments with all the local staff, Eriko, Sachi, and Midori will be delighted to hear them.
It was truly our pleasure to assist you with your Japan journey, and I am so grateful for your trust and kindness throughout the planning and during your stay.
We all hope to have the opportunity to welcome you back to Japan again in the future!
Warm regards,
Katsu

Siena did a great job. My only negatives real...
Greece | Oct 12 - Oct 18, 2025

W
Wes S.
the Bahamas | Reviewed on Oct 20, 2025
Siena did a great job. My only negatives really don't concern KIM KIM. Diver was rude and not helpful in Santorini. Also the A/C did not work in the hotel.
The gentlemen who did our private Acropolis & Acropolis Museum Experience was great. So knowledgeable ,funny and kind. Also the gentlemen who did Meteora Private Off-the-Beaten-Path Villages & Countryside Excursion, Self-Guided Visit to Churches and Monasteries was very passionate and very kind.
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Siena did a great job. My only negatives really don't concern KIM KIM. Diver was rude and not helpful in Santorini. Also the A/C did not work in the hotel.
The gentlemen who did our private Acropolis & Acropolis Museum Experience was great. So knowledgeable ,funny and kind. Also the gentlemen who did Meteora Private Off-the-Beaten-Path Villages & Countryside Excursion, Self-Guided Visit to Churches and Monasteries was very passionate and very kind.

Hotel Reviews
Hotel Keti
Santorini

breakfast was mazing and the view was unbelievable. Stairs were tuff!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tsikeli Hotel Meteora
Meteora

Staff, room and food was excellent

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Off-the-Beaten-Path Villages & Countryside Excursion
Private Off-the-Beaten-Path Villages & Countryside Excursion
Santorini
Quality of Experience
Guides, Drivers and Staff
The guided tour was perfect. The lady who did the guided tour was so knowledgeable, kind and very funny
Transport
Private Half-Day Exploration
Private Half-Day Exploration
Meteora
Quality of Experience
Guides, Drivers and Staff
Transport
Private Acropolis & Acropolis Museum Experience
Private Acropolis & Acropolis Museum Experience
Athens
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Oct 24, 2025

Thank you so much for your kind feedback! I’m happy to hear you enjoyed your experiences in Athens and Meteora — both guides sound like they made a wonderful impression. I’m sorry to hear about the issues with your driver in Santorini and the hotel A/C; I’ve shared this feedback with our local partners to help improve future trips. It was a pleasure working with you, and I hope we can plan another adventure together soon!

I travelled to Chile and Argentina from 10/03...
Chile | Oct 4 - Oct 17, 2025

Neil
Neil M.
Philadelphia, PA | Reviewed on Oct 20, 2025
I travelled to Chile and Argentina from 10/03/25-10/17/25. I asked Lorena my travel expert to provide me an action adventure vacation that included the W trek in Torre Del Paine park Patagonia.
Lorena hit a home run with my itenary.
All the hotels I stayed in were very modern in awesome neighborhoods where I could walk to restaurants and shopping. She also arranged a bike tour in Santiago that was great
I had a friendly driver to take me to and from the
airports.
She arranged a...
Read more

I travelled to Chile and Argentina from 10/03/25-10/17/25. I asked Lorena my travel expert to provide me an action adventure vacation that included the W trek in Torre Del Paine park Patagonia.
Lorena hit a home run with my itenary.
All the hotels I stayed in were very modern in awesome neighborhoods where I could walk to restaurants and shopping. She also arranged a bike tour in Santiago that was great
I had a friendly driver to take me to and from the
airports.
She arranged a local travel expert Valentina who was my WhatsApp go to for all my questions and on the ground support throughout my travel adventure. She was always available which took all the worry out of my vacation plans
The Wtrek 4day 3 nite in Torre Del Paine national park was amazing! It was a very challenging hiking experience but the scenery is stunning. Lorena picked the perfect amount of days for me to spend in the park. She also arranged my stay in the above ground tent which was a cool experience and all my excellent vegetarian meals.
My travel on the ground included extremely comfortable buses and it was awesome to sit back and view the beautiful landscape as I travelled from Chile to Argentina.
The hotels in Argentina were also super comfortable and the local hiking in El Chalten was great.
Lorena and Valentina did an amazing job providing me with a well thought out action adventure itenary in Chile and Argentina within my budget.
This is exactly what I wanted.

Hotel Review
Hotel Cumbres Lastarria
Santiago

The Hotel Cumbres Lastarria in Santiago was absolutely amazing. Located in the vibrant Lastarria neighborhood, which is bustling with street vendors, cool restaurants, and a lot of young, vibrant people, it was an ideal place to stay. The hotel itself was super deluxe and beyond what I imagined from the photos. The staff was excellent, and stepping out of the front door placed me right into the heart of everything. It was really convenient and a top-notch experience.

Activity Review
W Trek: Refugio Torres To Los Cuernos
W Trek: Refugio Torres To Los Cuernos
Torres del Paine

The W Trek in Torres del Paine was an unforgettable experience. The scenery was breathtaking, and despite the challenges of varying weather from wind, sun, to sleet, it was a life-altering adventure. Navigating trails and sleeping in tents, I encountered nature in its purest form. The solitude I experienced was really special, and the journey was well-signposted, making me feel safe even when I was alone for hours. It's hard to compare this experience to anything else.

Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Oct 20, 2025

Hi Neil,

I'm thrilled to hear that your action-packed adventure to Chile and Argentina exceeded your expectations! The W Trek in Torres del Paine sounds like it was a highlight, and we are proud of you for such an inspiring achievement going solo.

Thank you for sharing this fantastic experience with us. We're delighted you enjoyed this adventure. Please know we're here if you have any future travel dreams – we'd love to help craft another unforgettable journey for you!

All the best,
Lorena (and Valentina)

An enjoyable, relaxing and quiet part of Spain
Spain | Sep 25 - Oct 9, 2025

Terence
Terence C.
Canada | Reviewed on Oct 20, 2025
New experience with the TripPlans App after two previous trips through KimKim.
Not as reassuring or immediate as the previous method of dedicated trip contacts throughout, and thru What's App.
Trip time in Vigo was good. The NH hotel, although well appointed, was odd due to the fact that there were no windows in our room due to the hotel re-design around a former courtyard/skylight. Somewhat confining.
Good tour guide.
Enjoyed Santiago de Compostela. Our guide was pleasant, but information... Read more

New experience with the TripPlans App after two previous trips through KimKim.
Not as reassuring or immediate as the previous method of dedicated trip contacts throughout, and thru What's App.

Trip time in Vigo was good. The NH hotel, although well appointed, was odd due to the fact that there were no windows in our room due to the hotel re-design around a former courtyard/skylight. Somewhat confining.
Good tour guide.

Enjoyed Santiago de Compostela. Our guide was pleasant, but information overload. Vey knowledgeable historian..
Our cooking class and market tour was great. Maria and Chef were lots of fun and very educational; and good teachers.

Muxia , worth the side trip.

Lugo. Playa de Las Cathedrales was an awesome scenic trip along the beach area at low tide with the eroded stone arches.

Monteforte de Lemos wine tour was very interesting, and a good lunch.

Ourense was a good final stop within the ancient Roman walls around the town. Our very eclectic hotel, very museum like, was noisy from the outside late night activities.

Our drivers and guides throughout were top-notch, except for our conveyance from Porto to the airport. Our scheduled pick up was too late, so we took an Uber to the airport instead.
Special commendations to BORHA, our driver for 6 days of our days. Highly recommended to all. He's very personable, knowledgeable; and efficient.

Hotel Reviews
Barcelo Ourense
Ourense

Good hotel and location for the city.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parador de Monforte de Lemos
Monforte de Lemos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Monumento Pazo de Orbán
Lugo

Seemed more of a museum than a hotel. Very eclectic. Noisy outside with late night partying near the Roman Wall.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parador Costa da Morte - Muxía
Muxía

Off the wall design. Accordingly, lacking functionality in some areas of the room.. Nice site on the beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
San Francisco Hotel Monumento
Santiago de Compostela
Authenticity & Character
Location
Staff
Cleanliness & Comfort
NH Collection Vigo
Vigo

Good Hotel. One negative: no windows in the room!! Sense of confinement.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Ribeira Sacra Unveiled: River Cruise, Winery & Galician Lunch
Ribeira Sacra Unveiled: River Cruise, Winery & Galician Lunch
Spain
Discover A Coruña: Guided Visit to Tower of Hercules & Historic Center
Discover A Coruña: Guided Visit to Tower of Hercules & Historic Center
Spain
A Day to Discover La Costa da Morte: Exploring Fisterra & Beyond
A Day to Discover La Costa da Morte: Exploring Fisterra & Beyond
Spain
Taste Galicia: A Market & Cooking Experience
Taste Galicia: A Market & Cooking Experience
Santiago de Compostela

Great guide and Chef

Where the Camino Ends: A Guided Walk Through Santiago
Where the Camino Ends: A Guided Walk Through Santiago
Santiago de Compostela

Great knowledgeable guide, but overkilled with info.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer {{start_location}} to {{end_location}} via Pontevedra
Private Transfer {{start_location}} to {{end_location}} via Pontevedra
Spain
Quality of Experience
Guides, Drivers and Staff
Transport
Discover Vigo on Foot with a Local Guide
Discover Vigo on Foot with a Local Guide
Vigo
Local specialist: Beatriz De Pablo Rocha

Two weeks in Croatia
Croatia | Oct 6 - Oct 17, 2025

E
Eric S.
Boston, MA | Reviewed on Oct 20, 2025

Nikola planned an amazing trip for us!

All of the guides were knowledgeable and interesting. They were very good at setting a pace appropriate for all participants. The hotels were top-notch. The transfers were smooth and efficient. Restaurant recommendations could not have been better.

Nikola was attentive to all of our needs. He responded to our messages promptly. Thank you, Nikola!

We hope to use KIMKIM for future travels.

Local specialist: Nikola Vojvodić

All my guides and chauffeur were all amazing....
Portugal | Oct 10 - Oct 19, 2025

M
michael a.
Newark, NJ | Reviewed on Oct 20, 2025

All my guides and chauffeur were all amazing. All the places I have seen in the history I have learned were incredible. Would recommend this to anyone.

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Oct 27, 2025

Hey Michael,
Thank you for your review :)
It’s great to know the journey was both memorable and educational for you.
We truly appreciate your recommendation and hope to welcome you again for more incredible adventures!
Your Friend in Portugal - Pedro

Great service by Andrea on Italy trip
Italy | Oct 5 - Oct 14, 2025

C
Chuck D.
Ashburn, VA | Reviewed on Oct 20, 2025
Great service by Andrea
Transports were on time
Hotels as expected
Great experience
Read more

Great service by Andrea
Transports were on time
Hotels as expected
Great experience

Hotel Reviews
Algilà Ortigia Charme Hotel
Syracuse

Great location Friendly staff Excellent breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Villa Belvedere
Taormina

Perfect hotel Amazing views Great pool Friendly and helpful staff The best

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel et Des Palmes
Palermo

Amazing hotel and location Super friendly staff Great breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palazzo Doglio
Cagliari

Great location and accessibility to restaurants and main sights Love the courtyard

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Almar Timi Ama Resort & SPA
Villasimius

Simply amazing Friendly and helpful staff We will be back

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided visit to the Ancient Theatre  of Taormina (private guide)
Guided visit to the Ancient Theatre of Taormina (private guide)
Italy

Fantastic tour Our favorite guide Length was perfect Highly recommend

Quality of Experience
Guides, Drivers and Staff
Transport
Cagliari Guided Tour (private guide)
Cagliari Guided Tour (private guide)
Italy

Great tour Great guide

Quality of Experience
Guides, Drivers and Staff
Transport
Palermo guided walk insight on the anti-mafia movement and street food tour (private guide)
Palermo guided walk insight on the anti-mafia movement and street food tour (private guide)
Italy

Great tour and guide Food stop was fantastic

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Oct 27, 2025

Thanks so much Chuck! It was a pleasure working with you.

Umberto, the guide whom we met day one in Nap...
Italy | Oct 7 - Oct 13, 2025

P
PO M.
Hong Kong SAR China | Reviewed on Oct 20, 2025
Umberto, the guide whom we met day one in Naples was very, very professional and knowledgeable. He was fluent in English, was patient, helpful and always pointed us to the right direction in terms of questions on history of Naples, local culture and where best to see and dine. Although he only spent with us for half a day, he left a great positive. impression. Read more

Umberto, the guide whom we met day one in Naples was very, very professional and knowledgeable. He was fluent in English, was patient, helpful and always pointed us to the right direction in terms of questions on history of Naples, local culture and where best to see and dine. Although he only spent with us for half a day, he left a great positive. impression.

Hotel Reviews
Monastero Santa Rosa Hotel & Spa
Conca dei Marini

It's an amazing property with lots of history. The views are unbeatable and overall service is good.

Authenticity & Character
One has to learn a bit of the history to appreciate the intrinsic value of the property. Staying there is an experience... you would travel back to the past and get you much wanted peace of mind.
Location
Though a bit remote, it is hard to beat because it is exceptionally quiet and peaceful. You move your camera around, each angle will give you amazing postcard shot.
Staff
We dined at the Michelin Starred Ristorante il Reflettorio with high expectations. I ordered from the tasting menu for two plus a glass of Sauvignon Blanc. When the waitress brought me the wine, I made a point it wasn't chilled enough. The waitress looked surprised with my comment and reiterated that the bottle (half bottle, not freshly opened) was just taken out from the fridge, suggesting it should be cold enough. I didn't want to embarrass her by teaching her what's chilled (with the right temperature) and cold. I just signaled her I wanted the wine to be cooler. She look unhappy and took the wine away. It was only until I wave my hand than she brought me back a new glass. And when I finished the glass, nobody was unaware and came ask me if I wanted another glass. A huge disappointment for a restaurant at this price point.
Cleanliness & Comfort
Expect the room is relatively small and there is little space to swing a cat. But in here, you don't stay in the room. Go out and feel the air and sunshine.
Hotel Plaza Sorrento
Sorrento

Good location. Staff very friendly and helpful.

Authenticity & Character
Location
Staff
Excellent reception staff. Christiana is exceptional and helpful.
Cleanliness & Comfort
Hotel La Scalinatella
Capri

A very classy property hidden in a quiet location with expansive views. Rooms are bright and staff are very friendly. Unfortunately, our overall feeling is that it is more form than substance for a hotel at this price point. A few negatives to share: 1. Its location, positive aside, may also be negative as it is not accessible by vehicles and the walk to the centre is quite long, though pleasant; 2. Due to the way it is built - all rooms are located on lower floors with two lifts. None of these two lifts will take you to your floor, you have to change lift. Not convenient. 3. Despite the brightness of the room, the main door (wooden) is old and soft. When I tried to lock it from inside, the small metal bar of the lock pierced through the wood frame! On the other hand, the mercury behind the mirror on the bathroom door was coming off with patches of ugly marks. 4. TV - Couldn't find a channel with English. Consider the number of international travelers coming to Capri, this has to improve. Finally, there are two SOS alarms in the bathroom. We accidentally activated the alarms in two occasions. The alarm inside out rang and nobody came. We had to go up to the Reception and inform the duty manager to fix it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palazzo Alabardieri Hotel Napoli
Naples

Location is great but as there is a walking distance from the main road where cars can stop and wait, it will be inconvenient for travelers if they have big luggage to carry. Remember most pedestrian walks are layered with rough pebble stones.

Authenticity & Character
Nothing. Very traditional. Keep it that well. The one issue is that it is a bit old and the amenities may not be up-to-date.
Location
Within walking distance to a few places of interests.
Staff
Generally fine.
Cleanliness & Comfort
Activity Reviews
Sailing the Amalfi Coast: From Sorrento to Amalfi & Positano
Sailing the Amalfi Coast: From Sorrento to Amalfi & Positano
Italy

Unfortuntately, we didn't start well as two passengers were missing at the meeting point. The driver had to wait and spent much time communicating with You Know Boat on the phone. Eventually we had to go another location to pick up these two passengers. Any hour of time was kind of wasted. However, as for us, we were cool and because of the things we had learnt the day before, we enjoyed hugely all the spots of interests the crew wanted us to see. The Cap, who was a great singer, sang on board some great traditional Neapolitan songs for us. Enjoyable!

Quality of Experience
Guides, Drivers and Staff
Transport
A Day to Explore Sorrento
A Day to Explore Sorrento
Italy

We were on our own on this day. We enjoyed walking on the side streets in Sorrento town centre.

Quality of Experience
Guides, Drivers and Staff
Not Applicable
Transport
Not applicable
The Best of Capri: Scenery Boat Tour around The Island
The Best of Capri: Scenery Boat Tour around The Island
Capri
Quality of Experience
Guides, Drivers and Staff
Transport
Private Capri & Anacapri Experience
Private Capri & Anacapri Experience
Capri

On this day we had a person guide - Vincenzo - and on our itinerary a visit to the Blue Grotto. Unfortunately, due to poor weather conditions the latter was closed, and instead Vincenzo put us on a quick boat tour around the island. We were skeptical at first as we had another boat trip lined up the next day. But at the end, it turned out to be an amazing day for us. First, Vincenzo made everything easy and comfortable for us. He was fluent in English, soft spoken and funny. He had lived in Capri for a few years. He knew the place and people in and out. Furthermore, he didn't push us to shop, and he followed our pace instead of us following his. The boat tour, for new comers to Capri, is a great "intro". Without this intro, we wouldn't have found our boat trip next day meaningful as we had already acquired certain knowledge to appreciate better what Capri's scenic coastline could offer. The most memorable part though is the local restaurant - Ristorante Da Giorgio (near the Funicular station in town centre) which Vincenzo introduced to us. This is a gem - from service to food and environment, it far exceeded our expectations. Forget other restaurants nearby, this is a MUST-try.

Quality of Experience
The short group boat tour on "You Know Boat" had our thumbs up. Both the Captain and the on-board guide were amazing and helpful. Our big regret that we didn't know how to express our gratitude. But the time we thought they deserve a recognition we had already bidden farewell to them.
Guides, Drivers and Staff
Transport
A Taste of Naples: Guided Walk with Food Tastings
A Taste of Naples: Guided Walk with Food Tastings
Italy
Quality of Experience
Guides, Drivers and Staff
What made the people helpful? They are born helpful. Umberto the guide was simply unbeatable. Culturally sensitive and patient.
Transport
Not applicable. It was a tour on foot.
Local specialist: Beatriz De Pablo Rocha

Kimkim and Peruviansoul, the pinnacle a Peru experience
Peru | Sep 18 - Sep 25, 2025

Charlie
Charlie K.
Hilo, HI | Reviewed on Oct 20, 2025
Shawna was amazing to work with. Very articulate and patient, a wealth of knowledge and flexible. Every aspect, door to door, was thought of and executed. Bosco who met us at the airport, along with Oscar our driver, provide us with a readers digest version of some of the cities culture, history and politics. It was intriguing and fasinating. He assisted with our check in and a couple days later, retrieved us to head to the airport on our way to Cusco. He provided a breakfast pack for us.... Read more

Shawna was amazing to work with. Very articulate and patient, a wealth of knowledge and flexible. Every aspect, door to door, was thought of and executed. Bosco who met us at the airport, along with Oscar our driver, provide us with a readers digest version of some of the cities culture, history and politics. It was intriguing and fasinating. He assisted with our check in and a couple days later, retrieved us to head to the airport on our way to Cusco. He provided a breakfast pack for us. He checked us in and walked us all the way to TSA. Nothing short of a class act.

We were glad we met with Shawna in Lima the first full day there. She took us to an excellent coffee shop and then to a shop where enjoyed the most tasty chichoron sandwich. This was all before Nancy, our foodie and historian guide took us on a 6 hour city tour that both educated us and introduced our pallet to amazing cuisine. She too demonstrated her passion for her culture and region.

Once in Cusco Cesar our guide and ODee our driver could not had been more fun, knowledgeable and accommodating. Cesar is the epitome of the consummate guide. Expert level with every level of our trip locations and expert level of working with people. Our trip was made all the better and memorable because of him. We even met some of his family in Machu Picchu. We were dazzled by his ease of explaining everything and sharing so many insights of each of our destinations. They will never be forgotten.

Once back in Cusco, Juan, our guide seemed to be cut from the same cloth as Cesar. Attentive, humorous and sincere. Super knowledgeable and patient and accommodating. He checked us in for our flight back to lima.

We haven't stop raving about our trip, kimkim, our agent, guides and drivers to whoever will listen. And, of course, we share the great experience we had in Peru. It's culture, history, people and amazing sites.

Thank you all so much. We have so much love and respect for you and your country.

Hotel Reviews
Antigua Casona San Blas
Cusco

Perfectly lovely hotel to end our trip.

Authenticity & Character
Location
Staff
Every level, super polite and helpful. Front desk, bell service bag staff, restaurant staff, bar and spa.
Cleanliness & Comfort
Beautiful room. The sheep skin hot water bottle in bed was a very sweet touch.
Casa del Sol
Machu Picchu
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sonesta Posada del Inca
Urubamba

So authentic

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Innside Lima Miraflores by Melia Hotels International
Miraflores
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cusco Walking City Tour with San Francisco Church
Cusco Walking City Tour with San Francisco Church
Cusco
Quality of Experience
Guides, Drivers and Staff
Transport
Palcoyo Rainbow Mountain Tour
Palcoyo Rainbow Mountain Tour
Cusco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Afternoon at Machu Picchu
Afternoon at Machu Picchu
Aguas Calientes/ Machu Picchu
Quality of Experience
Guides, Drivers and Staff
Transport
Maras & Moray
Maras & Moray
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
 Pachamanca: Traditional Andean Underground Cooking
Pachamanca: Traditional Andean Underground Cooking
Peru
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Visit to Ollantaytambo
Morning Visit to Ollantaytambo
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Pisac Archaeological Site
Pisac Archaeological Site
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Lunch at Hacienda Sarapampa
Lunch at Hacienda Sarapampa
Peru
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pass by Pisac Market & an Andean camelid Farms
Pass by Pisac Market & an Andean camelid Farms
Sacred Valley
Quality of Experience
Guides, Drivers and Staff
Transport
 Art and Local Cuisine in Bohemian Barranco
Art and Local Cuisine in Bohemian Barranco
Lima

Nancy was so natural and passionate. Super informative. A reservoir of the cities history and culture. She was amazing. As was the food

Quality of Experience
Food
Guides, Drivers and Staff
Transport
We love that it was so comfortable and private
Welcome to Peru and Lima
Welcome to Peru and Lima
Peru

Bosco and Oscar were delightful and welcoming

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Shawna Sanders
Shawna
Shawna Sanders
Local specialist in Lima, Peru | Replied on Oct 21, 2025

Hi Charlie,

Thanks so much for your kind words! On behalf of the whole Peruvian Soul team, we truly enjoyed hosting you both with us in Peru and all were inspired by your joy in travel and learning about the local culture and cuisine. It was so lovely meeting you and please do keep in touch!

Sending best wishes from Peru,

Shawna

The trip was overall great. It was planned to...
Scotland | Sep 20 - Sep 29, 2025

B
Bridgid D.
Denver, CO | Reviewed on Oct 20, 2025
The trip was overall great. It was planned too full do the activities,iand our distillary day was disappoitment (the local guide was great, but it was poorly planned). Hotels and local guides were amazing, and I can't wait to get back to Scotland! Read more

The trip was overall great. It was planned too full do the activities,iand our distillary day was disappoitment (the local guide was great, but it was poorly planned).

Hotels and local guides were amazing, and I can't wait to get back to Scotland!

Hotel Reviews
Cameron house
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Monkstadt 1745
Linicro, Isle of Skye
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rocpool Reserve Hotel
Inverness
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Townhouse Aberfeldy
Aberfeldy
Authenticity & Character
Location
Staff
Cleanliness & Comfort
N°11 Boutique Restaurant and Rooms Hotel
Edinburgh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Loch Ness and Caledonian Canal Cruise
Loch Ness and Caledonian Canal Cruise
Inverness
Quality of Experience
Guides, Drivers and Staff
Speyside Distillery Tour from Inverness
Speyside Distillery Tour from Inverness
Inverness

It was planned in a way we didn't have even have enough time to complete the tours, and not option for lunch or even a snack all day.

Quality of Experience
Guides, Drivers and Staff
Transport
Wild Brown Trout and Grayling Fishing River Tay
Wild Brown Trout and Grayling Fishing River Tay
Scotland
Quality of Experience
Guides, Drivers and Staff
Edinburgh Old Town Tour
Edinburgh Old Town Tour
Edinburgh
Quality of Experience
Guides, Drivers and Staff
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Nov 04, 2025
Hi Bridgid, Thank you so much for sharing your feedback. I’m really happy to hear that overall you had a wonderful time in Scotland and that you can’t wait to return! That truly means a lot. As for the distillery day, I’m truly sorry to hear it didn’t meet your expectations. This experience was arranged with a private guide, and one of the main advantages of having a private guide is the flexibility to shape the day according to your preferences - including taking breaks, enjoying a nice... Read more

Hi Bridgid,

Thank you so much for sharing your feedback. I’m really happy to hear that overall you had a wonderful time in Scotland and that you can’t wait to return! That truly means a lot.

As for the distillery day, I’m truly sorry to hear it didn’t meet your expectations. This experience was arranged with a private guide, and one of the main advantages of having a private guide is the flexibility to shape the day according to your preferences - including taking breaks, enjoying a nice lunch, or adjusting timing along the way. All our previous travellers have found this tour to be a real highlight, with the chance to relax, explore, and savour a delicious meal during the day. I’ll still reach out to the supplier to understand what might have happened, but in such private experiences, the guide is always happy to adapt the plan on the spot if anything feels rushed.

I really appreciate you taking the time to share this, Bridgid - your feedback helps us make every trip even better.

Warmly,
Kate

Very helpful!
Italy | Oct 1 - Oct 10, 2025

A
Aubrey R.
Chicago, IL | Reviewed on Oct 20, 2025
Eirini was very helpful and very responsive throughout the entire planning process. She was able to make changes to our trip without trouble and provided excellent suggestions and guidance for our trip to Italy. Eirini connected us to a local guide while we were in Italy and although we were a little confused as to why we were connected to a different person, Eirini still was there to answer our questions, along with Francesca from StoryWalking who was our more direct contact during our trip.... Read more

Eirini was very helpful and very responsive throughout the entire planning process. She was able to make changes to our trip without trouble and provided excellent suggestions and guidance for our trip to Italy. Eirini connected us to a local guide while we were in Italy and although we were a little confused as to why we were connected to a different person, Eirini still was there to answer our questions, along with Francesca from StoryWalking who was our more direct contact during our trip. Eirini chose great accommodations and food tours for us to be a part of and it was so nice to have all of the accommodations and reservations taken care of for us. We did run into a problem on our trip, that was out of both KimKim/StoryWalking's control and our control. We were a little stressed out at having to spend more money because of this issue however, Francesca from StoryWalking was able to help us out throughout the process and helped to ease us and provide us with private transportation, even though it was originally not going to be possible.

Hotel Reviews
Una Villa - Amalfi Boutique B&B
Amalfi

This B&B was breathtaking! The B&B had someone carry our bags down the stairs to our room and the entire staff was very friendly and helpful. The common space at the hotel was absolutely gorgeous and very peaceful. Our room was very beautiful with an incredible balcony and view. The bathroom was a little tight and strangely did not have much privacy however, it was still very nice. Breakfast was so nicely served to our room each morning and we got to choose as much food as we wanted! It was so nice to sit out on our balcony and eat every morning. I was surprised when we walked in the room that it was different from what was pictured on the itinerary however, it was still very nice. A wonderful surprise at the end of our stay was a gift of lemon pasta from the staff as we checked out. It was just one of the many impressive touches this B&B had.

Authenticity & Character
Beautiful aesthetic!
Location
It was a bit of a walk to the center of Amalfi however, all of Amalfi coast was a lot of walking so this really wasn't too bad of a location.
Staff
Very very nice and helpful!
Cleanliness & Comfort
The bed was incredibly comfortable and the room was cleaned and organized every day.
Artemisia Domus Napoli
Naples

This hotel was a little confusing to get to but it was beautiful and the staff was very friendly and helpful. The bed was the comfiest bed we slept in all vacation. The room had a great view of Mount Vesuvius and was nice and spacious. Breakfast in the morning was very good and the gentleman serving the breakfast was very nice.

Authenticity & Character
The hotel itself doesn't necessarily have what I would call "Napoli character" however, it was very uniquely decorated and very nice and comfy.
Location
Great location within easy walking distance to all the restaurants and night-life. When the driver initially pulled up to the gate for the hotel, it was a little confusing and concerning however, the location really was great.
Staff
Cleanliness & Comfort
Comfiest bed!!
Alfieri9 Boutique Hotel
Florence

We are so sad we only got to spend one night at this amazing boutique hotel. Silvia, took AMAZING care of us from the second we walked in the door. She greeted us with such kindness and provided us with local recommendations for food and shopping. The room was beautiful and very large. The common area was beautiful and nice and quiet. Breakfast in the morning was intimate and very good! The cappuccino was the absolute best we had in all of Italy! When we return some day back to Florence, we will absolutely be staying at this boutique hotel again.

Authenticity & Character
Location
This location was nice and quiet and very safe as it is a residential area. It made it a little further of a walk than expected, to all of the action of the city however, it was still walking distance to everything.
Staff
Silvia was the absolute best!! She was so friendly and helpful from the moment we walked in the door.
Cleanliness & Comfort
Ca' dei Proverbi Suites
Venice

This hotel was absolutely perfect! We were blown away when we walked into this beautiful suite. We couldn't believe how big the room was and how nice all the accessories in the room were. The staff was so nice and helpful and the breakfast included each morning was intimate and very good. The location of the hotel was great and the water taxi was able to pick us up right next to the check-out location.

Authenticity & Character
It has 2 floors in your room!
Location
Right next to a bunch of great restaurants and not a super busy area with tourists
Staff
Cleanliness & Comfort
Activity Reviews
Boat tour to Li Galli islands and Capri from Amalfi
Boat tour to Li Galli islands and Capri from Amalfi
Italy

This boat tour was a once in a lifetime experience!! The boat was comfortable and the driver of the boat, Enzo, was very good! He made the ride super smooth and even when navigating some waves, I never felt like the boat ride was choppy. Guilia, our guide, was extremely informative and very helpful throughout. She communicated via WhatsApp with us and this helped us to feel super comfortable and confident in being in the correct spot for the boat. We were able to stop in Capri for 3 hours and then we were able to go for a quick swim in a great, secluded spot, near the coast. There was a champagne toast during the ride and a limoncello toast with a biscuit. We were lucky and ended up meeting the nicest people on the boat with us that day.

Quality of Experience
Guides, Drivers and Staff
Guilia and Enzo were great!
Transport
Very comfortable and good sized boat.
Naples Street Food Tour
Naples Street Food Tour
Italy

This tour was very unique and unexpected! This tour helped us to see the beauty and the amazing culture and history of Naples. All the stops were delicious and there were plenty of them, including a nice surprise of a limoncello stop. Very unique food items that we would never have thought to stop at if we didn't have this tour. The timing of the tour was perfect with it being at night-time. The streets of Naples really come alive at night!! My only "negative" comment is that some of the stops felt a bit "tourist trappy" and at 2 of the stops, the workers there were trying to get us to buy other stuff instead of just letting us be on the tour. What we were alerted to as "tourist traps" from locals appeared to fit the bill at the fried pizza and the regular pizza stops. Despite this, all the food was still very delicious!

Quality of Experience
Guides, Drivers and Staff
Our tour guide was very knowledgable and did a good job managing such a large group.
Transport
Walking along the streets of Naples was magical!
Florence Traditional Food tour
Florence Traditional Food tour
Florence

What an awesome experience this was!! Our main guide was Mara and she was training a guide named, Viola, during our private tour. Both ladies were absolutely amazing and so friendly. They provided us with so much history and local tips along the way. They were both so enjoyable to spend this time with and the stops along this tour were all incredible and delicious! The stops were all very special to Florence culture and it was the most different and delicious food we had on our trip. I would do this tour again and would highly recommend either Mara or Viola!

Quality of Experience
It was just me, my husband, and the tour guides and it was so intimate at each stop. Our first stop the wine bar was closed to the public and was just us inside, which was very special.
Food
Every single stop was delicious and I honestly couldn't even choose a favorite stop.
Guides, Drivers and Staff
Mara and Viola were top notch! Very friendly, informative, and just a genuine pleasure to be around.
Transport
It was all on foot but that was perfect to digest in between each stop.
Venice Gondola Ride
Venice Gondola Ride
Venice

This was a very short ride and it was a little confusing trying to find the correct gondola meeting point. The guide was fun and provided history along the way. I do wish the ride was a little longer however, it was very memorable!

Quality of Experience
Guides, Drivers and Staff
Transport
Our guide was an excellent "driver".
Local specialist: Eirini Daouka
Eirini
Eirini Daouka
Local specialist in Greece | Replied on Oct 24, 2025

Dear Aubrey, Thank you very much for your kind words! We are thrilled to know that you had such a wonderful time in Italy. Attention to detail is something we truly care about, so it means a lot to hear that you appreciated the accommodations, tours, and the support you received throughout your journey.
We are also very proud to hear your kind feedback about our trusted partners, and our customer care team, that always goes above and beyond for our travelers.
We can’t wait to welcome you back to Italy! Arrivederci!

Great itinerary, guides, driver and hotels
India | Oct 9 - Oct 16, 2025

J
Joanne Z.
Flagami, FL | Reviewed on Oct 19, 2025
Our 3 guides were informative, well prepared, kind, friendly and accommodating. And our driver was amazing as he navigated the busy streets of Delhi, Jaipur and Agra. The hotels also were all clean and comfortable. Thank you, Lim Kim for helping us plan a wonderful trip to India. Read more

Our 3 guides were informative, well prepared, kind, friendly and accommodating. And our driver was amazing as he navigated the busy streets of Delhi, Jaipur and Agra. The hotels also were all clean and comfortable. Thank you, Lim Kim for helping us plan a wonderful trip to India.

Hotel Review
ITC Mughal
Agra
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Jaipur Sightseeing  Tour
Jaipur Sightseeing Tour
Jaipur
Quality of Experience
Guides, Drivers and Staff
Transport
Half Day visit to Akshardham!
Half Day visit to Akshardham!
Delhi
Quality of Experience
Guides, Drivers and Staff
Transport
Half Day New Delhi Tour!
Half Day New Delhi Tour!
India
Quality of Experience
Guides, Drivers and Staff
Transport
Half Day sightseeing - Old Delhi
Half Day sightseeing - Old Delhi
Delhi
Quality of Experience
Transport
Unearthing Delhi’s hidden gems (Half Day Tour)
Unearthing Delhi’s hidden gems (Half Day Tour)
Delhi
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Oct 21, 2025
Dear Joanne, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your time in India and that our guides and driver made your journey smooth, informative, and memorable. It’s wonderful to know that the hotels met your expectations and that the overall experience was comfortable and enjoyable. It was our pleasure to help plan this trip, and we’re so glad it turned out to be a truly special experience for you and your family. We hope the memories of India stay with... Read more

Dear Joanne,

Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your time in India and that our guides and driver made your journey smooth, informative, and memorable. It’s wonderful to know that the hotels met your expectations and that the overall experience was comfortable and enjoyable.

It was our pleasure to help plan this trip, and we’re so glad it turned out to be a truly special experience for you and your family. We hope the memories of India stay with you for a long time, and we would love to welcome you back anytime for another adventure!

Warm Regards
Ravi

Memorable journey to Morocco
Morocco | Oct 10 - Oct 17, 2025

R
Rachel A.
Darien, IL | Reviewed on Oct 19, 2025

Majid was very responsive and developed a tour that fit our taste and time frame. We had a wonderful driver and guide. It was a memorable journey

Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Oct 21, 2025

Hi Rachel,
Thank you so much for your kind words! I’m truly delighted to hear that you enjoyed your trip and that the itinerary, driver, and guide all contributed to a memorable experience. It was a real pleasure helping you plan your journey through Morocco, and I’m so glad it matched your tastes and expectations.
I hope the memories you made here will stay with you for years to come and I would be honored to assist you again in the future should you plan another adventure in Morocco or beyond.
Warm regards,
Majid

Hotels were in very good locations for walks ...
Spain | Oct 1 - Oct 18, 2025

David
David N.
Dallas, TX | Reviewed on Oct 19, 2025
Hotels were in very good locations for walks thru older parts of Lisbon, Porto ,Grenada and Barcelona. Hotel staff were very helpful on suggestions for restaurants. The tour of wineries in the Douro Valley was an amazing day thanks to our guide. We regularly relied on Rick Steves walking tours to navigate thru cities and sites of interest, supplementing your information on places to see. A detailed map can be very helpful. We really enjoyed two and a half days of hiking in the Pyrenees... Read more

Hotels were in very good locations for walks thru older parts of Lisbon, Porto ,Grenada and Barcelona. Hotel staff were very helpful on suggestions for restaurants. The tour of wineries in the Douro Valley was an amazing day thanks to our guide. We regularly relied on Rick Steves walking tours to navigate thru cities and sites of interest, supplementing your information on places to see. A detailed map can be very helpful. We really enjoyed two and a half days of hiking in the Pyrenees Mountains near Sort with a wonderful guide. We also had a morning of birdwatching there with a guide, seeing kettles of Vultures over the mountain ridges. We also really enjoyed listening to Fado music performed at the hotel in Porto. We went to flamenco performances on two nights in Grenada. All in all we had a wonderful, very enjoyable trip. Thanks for working so well with Ruth and Adrian in setting this up.

Hotel Reviews
Room Mate Macarena
Madrid

Only there one night, enjoyed seeing Prada museum. Seems odd to have staff and checkout in lobby on 9th floor, a little inconvenient for checkout at 6:15 AM from our room on 1st floor.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room Mate Leo
Granada

Very good location, near cathedral and Plaza Bib-Rambla. Hard to find front door to lobby on returning to hotel, kept coming back to back door which did not connect. After 3 days we figured it out.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room Mate Pau
Barcelona

Wonderful location, near Plaza Catalunya, excellent breakfasts, very good suggestions on restaurants with good local food

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Menina Colina Guesthouse
Porto

Staff very helpful, helping us get an early breakfast on day we went up Douro valley, and on day we left for airport. Also Fado performances were on first floor of hotel, and we really enjoyed it.

Authenticity & Character
Beautiful garden behind hotel, with tables, lovely area to sit and enjoy evening
Location
Staff
Cleanliness & Comfort
Nicola Rossio Hotel
Lisbon

Very helpful staff, with restaurant and walking suggestions.

Authenticity & Character
Location
Staff
Very helpful, friendly and informative
Cleanliness & Comfort
Activity Reviews
Self-Guided Visit of Madrid's Renowned Museums
Self-Guided Visit of Madrid's Renowned Museums
Madrid
Self-Guided Walk in Albaicín District
Self-Guided Walk in Albaicín District
Granada
Guided Alhambra & Generalife Visit
Guided Alhambra & Generalife Visit
Granada
Self-Guided Granada Walk
Self-Guided Granada Walk
Granada
Self-Guided Walk in Barcelona’s Gothic Quarter
Self-Guided Walk in Barcelona’s Gothic Quarter
Barcelona
Self-Guided Vila Nova de Gaia Port Lodges
Self-Guided Vila Nova de Gaia Port Lodges
Porto
Self-Guided Local Markets
Self-Guided Local Markets
Porto
Self-Guided Viewpoints Adventure
Self-Guided Viewpoints Adventure
Lisbon
Park Güell & La Sagrada Família Experience
Park Güell & La Sagrada Família Experience
Barcelona

Amazing cathedral, very inspiring.

Quality of Experience
Guides, Drivers and Staff
Transport
Douro Valley Day Trip with Wine Tastings & River Cruise
Douro Valley Day Trip with Wine Tastings & River Cruise
Porto

Beautiful drive up valley, looking at vineyards. Wonderful guide!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Oct 25, 2025

Thank you so much for sharing such a thoughtful review, David! I'm so happy to hear you had such an enjoyable experience exploring both Spain and Portugal 😊 it's amazing you were able to cross off two countries in one trip! It was a pleasure helping plan your adventure, and we hope to welcome you on another journey soon.
Coraima

Great service from Vicky
Australia | Sep 12 - Sep 26, 2025

L
Leslie V.
Los Angeles, CA | Reviewed on Oct 19, 2025

Vicky did an excellent job with the excursions and details of our trip. We gave her a wish list of what we wanted to see and she fulfilled it beautifully. She was always very responsive with any inquiries we made and addressed them immediately. She placed us in accommodations that were lovely and centrally located which enabled us to spend more time on our daily outings, not having to worry about transportation from place to place. I would definitely work with Vicky on any return trip to Australia!

Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Oct 20, 2025

Hi Leslie
Thank you so much for your lovely feedback. I am glad you both had such a great time and ot was all you hoped it would be.
Thank you for entrusting me with your journey
Take care and All the Best
Vicky

Anniversary Trip of a Lifetime
Italy | Oct 4 - Oct 13, 2025

Taylor
Taylor W.
Chicago, IL | Reviewed on Oct 19, 2025
We are so glad we made the decision to go through kimkim for our trip to Italy. It was very daunting to coordinate all the accommodations, excursions, and transportation in four different cities in a different country but Manuela did a great job easing our worries. Manuela curated an exact experience we were looking for with safe and comfortable accommodations, seamless transportation, and desirable experiences that brought in history, romance, and adventure. Any questions we had were... Read more

We are so glad we made the decision to go through kimkim for our trip to Italy. It was very daunting to coordinate all the accommodations, excursions, and transportation in four different cities in a different country but Manuela did a great job easing our worries. Manuela curated an exact experience we were looking for with safe and comfortable accommodations, seamless transportation, and desirable experiences that brought in history, romance, and adventure. Any questions we had were answered promptly. There were many logistics to plan out with our itinerary and every single one happened without an issue. The only recommendation we have is to include the name of the company for any of the excursion to make finding who we need to meet easier. Oftentimes there were multiple tour companies at the same meeting spot and the same time and when we didn’t have a name of the guide, it would’ve been helpful to know the name of the company to ask around. Thank you so much, Manuela and the kimkim team for making our 5 year anniversary a trip of a lifetime.

Hotel Reviews
Hotel Gran Duca Di York Milan
Milan

Enjoyed the perks of the complimentary drinks available in the room and the friendliness of the staff. Room set up was not efficient and fairly small with not much sound proof from the room next door. Bathroom needs a remodel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shower needs to be upgraded as much of it had mold.
Villa Valentina

Such a cute and intentional B&B. Breakfast was phenomenal. Would not recommend for someone without a car but wanting to explore Cinque Terre as it’s not in a convenient location to get to the train station. However, they are kind enough to offer bikes if desired. Unfortunately going through a travel agent was a downfall as we found out when we were there that there is helpful information they typically provide to their guests (transportation from the train station at arrival, reservations at highly sought after restaurants, etc.) that was not passed along to us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Il Guelfo Bianco
Florence

Cute and quaint hotel with very friendly and accommodating staff. Very quiet and safe. The only thing separately the shower area from the rest of the bathroom was the shower curtain, making more of the bathroom floor wet than desired.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
FH55 Grand Hotel Palatino
Roma

Very safe and clean with ample space in the rooms. Bed was very soft. Really appreciate the surprise of a free upgrade of the room. Bathroom was top notch. Only negative was the key card entry didn’t work so we had to use a standard key to unlock the door but still needed the key card for the lights. Plus we had to bring the key to the front desk everyday so they could clean the room and then pick it up from them again.

Authenticity & Character
Felt more Americanized than other hotels we stayed at. However, this was our favorite hotel.
Location
Near the colosseum and within a reasonable walking distance of other key tourist areas (except Vatican City) in Rome.
Staff
Cleanliness & Comfort
Local specialist: Manuela Cardillo
Manuela
Manuela Cardillo
Local specialist in Madrid | Replied on Oct 21, 2025

Hi Taylor,

Thank you so much for your feedback, it’s very important to us, as it helps us continually improve the quality of our trips.

I’m so glad to hear that your 5th anniversary trip was such a memorable experience and I hope these wonderful memories will stay with you forever.

It was a pleasure helping you plan this special occasion 😍

.Awesome guide
Morocco | Sep 30 - Oct 12, 2025

Jonathan
Jonathan L.
San Jose, CA | Reviewed on Oct 19, 2025
Our guide was Ilyace. He was wonderful. He looked out for us especially in a country that we are not familiar with. He is very knowledgeable with the area we visited and provides us with a 24/7 service if we need him. Will definitely check to see if he is available on our next visit to Morocco. Read more

Our guide was Ilyace. He was wonderful. He looked out for us especially in a country that we are not familiar with. He is very knowledgeable with the area we visited and provides us with a 24/7 service if we need him. Will definitely check to see if he is available on our next visit to Morocco.

Hotel Reviews
Hotel Le Medina Essaouira Thalassa Sea & Spa MGallery
Essaouira

The Ritz of Morocco

Authenticity & Character
It’s a Marriott/Hilton vacation club resort
Location
Very close stroll to the port and Medina
Staff
Great. Helped us made dinner reservations and guide us where to go
Cleanliness & Comfort
Extremely clean
Riad Pachavana
Marrakech

Close to everything

Authenticity & Character
Feel like a honeymoon suite.
Location
Easy access and easy to find our way back from the Medina
Staff
Very nice
Cleanliness & Comfort
We have dirty glass. Did not get replaced or clean but just flipped over.
Riad Ksar Ighnda
Ait Benhaddou

It’s a fortress. We stayed in a castle!

Authenticity & Character
It’s like a magical Oasis inside a fortress.
Location
Staff
They were nice
Cleanliness & Comfort
Room was nice. Only 4 stars because out of all the places that we stayed, they have the oldest and crappiest AC unit. Barely any air.
Orient Desert Camp
Merzouga

Awesome service. Awesome experience. Must visit. Staffs were more than accommodating. Food was excellent.

Authenticity & Character
Felt like we were back in time
Location
Great glamping experience
Staff
Go above and beyond
Cleanliness & Comfort
Immaculate. Did not feel like we were in the desert. Feels like we are at a 5 stars hotel
Riad Villa Midelt
Midelt

Old need to be renovated

Authenticity & Character
Compared to our previous stayed, need improvement
Location
Staff
Cleanliness & Comfort
Have to stuff the shower drain so the smell doesn’t permeate the whole room. The drain hole was stuff when we arrived and then I realized why.
Riad Braya
FesfE

Feels like an Oasis

Authenticity & Character
We stayed in a majestic room
Location
Close to everything
Staff
Extremely nice and accommodating
Cleanliness & Comfort
Spotless
Hotel Dar Mounir
Chefchaouen

Like staying in a fairy tale

Authenticity & Character
Fairy tale story book
Location
Central to everything
Staff
Awesome
Cleanliness & Comfort
Very clean
Barceló Casablanca
Casablanca
Authenticity & Character
Look new and elegant
Location
Close to a lot of eatery and shops
Staff
Accommodating
Cleanliness & Comfort
Clean and strong water pressure
Activity Reviews
Essaouira to Casablanca via Eljadida & Safi Coastal Route
Essaouira to Casablanca via Eljadida & Safi Coastal Route
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tour of Essaouira
Guided Tour of Essaouira
Essaouira
Quality of Experience
Guides, Drivers and Staff
Local guide was very knowledgeable
Transport
Private Transfer from Marrakech to Enchanting Essaouira
Private Transfer from Marrakech to Enchanting Essaouira
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Majorelle Gardens
Visit Majorelle Gardens
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh
Quality of Experience
Food
Our local guide took us to a great underground roasted goat restaurant
Guides, Drivers and Staff
Transport
Ait Benhaddou to Marrakech via Tizi N'Tichka pass
Ait Benhaddou to Marrakech via Tizi N'Tichka pass
Morocco

Magnificent views.

Quality of Experience
Guides, Drivers and Staff
Ilyace was great to make the curve turns so the ride was very smooth.
Transport
Private Transfer from Merzouga to Aït Benhaddou via Dades Valley
Private Transfer from Merzouga to Aït Benhaddou via Dades Valley
Morocco

Great views. We have great pictures.

Quality of Experience
Guides, Drivers and Staff
Transport
ATV Ride in the Dunes of Merzouga
ATV Ride in the Dunes of Merzouga
Merzouga

Go higher and farther than where the Camels can take you.

Quality of Experience
Guides, Drivers and Staff
ATV guide was great and thoughtful
Transport
Ilyace hooked us up with everything.
Morocco Last Nomads Experience: Tea, Tales & Desert Adventures
Morocco Last Nomads Experience: Tea, Tales & Desert Adventures
Merzouga

It a good experience to understand the cultures and the hardship of others.

Quality of Experience
Food
Tea was good.
Guides, Drivers and Staff
Transport
Drive from Midelt to Merzouga via Erfoud with a Saharan Camel Ride
Drive from Midelt to Merzouga via Erfoud with a Saharan Camel Ride
Morocco

Great experience. Must try at least once. Also nice to enjoy the sunset in the middle of nowhere in the desert. Our guides help us take wonderful pictures

Quality of Experience
Wonderful time.
Food
Extremely tasty. Feels like a 4 stars restaurant in the middle of the desert
Guides, Drivers and Staff
Was there for us if we needed him
Transport
Private Journey from Fes to Midelt
Private Journey from Fes to Midelt
Morocco
Quality of Experience
Food
The food was good and the restaurant owner was very generous and authentic
Guides, Drivers and Staff
Transport
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes

It’s a maze. Felt like ants.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Casablanca to Chefchaouen via Rabat
Casablanca to Chefchaouen via Rabat
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Quick Tour of Casablanca with your Driver-Guide
Quick Tour of Casablanca with your Driver-Guide
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Hassan II Mosque
Guided Tour of Hassan II Mosque
Morocco

Was really nice and impressive. There is a tour for every language

Quality of Experience
Guides, Drivers and Staff
Our driver Ilyace was great.
Transport
Got our tickets and we did not have to wait to enter. Everything was very smooth.
Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Oct 19, 2025

Hello Jonathan,

Thank you so much for sharing this! We’re really happy to hear that you had such a great experience with Ilyace. He’s truly one of a kind, always caring, attentive, and passionate about showing the real Morocco. We’ll make sure he gets to read your lovely words; it’ll mean a lot to him. We hope Morocco keeps a special place in your heart, and we’d love to see you again someday.

Cheers,
Hamza

Andreea helped plan our trip for a six-day dr...
Canada | Oct 11 - Oct 17, 2025

Susan
Susan K.
Saint Paul, MN | Reviewed on Oct 19, 2025
Andreea helped plan our trip for a six-day drive around Calgary, Lake Louise, Golden, Jasper, Clearwater, Salmon Arm, Revelstoke and Canmore. I am SO glad we went in mid October instead of earlier when it is so crazy busy with tourists. We lucked out and the weather was sunny and lovely each day and the traffic was MUCH less crowded then in the summer months. The color changes of the trees was beautiful. We really appreciated Andreea listening to what we needed and didn't need in... Read more

Andreea helped plan our trip for a six-day drive around Calgary, Lake Louise, Golden, Jasper, Clearwater, Salmon Arm, Revelstoke and Canmore. I am SO glad we went in mid October instead of earlier when it is so crazy busy with tourists. We lucked out and the weather was sunny and lovely each day and the traffic was MUCH less crowded then in the summer months. The color changes of the trees was beautiful. We really appreciated Andreea listening to what we needed and didn't need in accomodations and tours. My husband and I are 76 and 79, and having Kim Kim help plan out the hikes, tours, and places to stay and visit, made the trip so much more relaxing and enjoyable. The driving was great and Kim Kim has helped plan trips for us in the past and will again in the future. We don't travel with a group , just the two of us or maybe one other couple, and Kim Kim has always come through for us: Iceland, Arctic Circle in January in Norway (yep, January, and it was incredible), Quebec City/Montreal. Kim Kim LISTENS and plan the trips with us. Couldn't be happier!

Hotel Reviews
Prestige Harbourfront Resort, WorldHotels Luxury
Salmon Arm

This place was very nice, the rooms were probably one of the nicest we stayed in on our trip, but I was surprised that the bathroom had tubs that were so high and with no safety grab bars, that my husband couldn't take a shower because he has had two hip replacements, and without at least some bar to grab on and with the very high sides to the tub, it would be dangerouse. The staff was very helpful .

Staff
They really go out of their way to help people. The woman at the front desk even ran a breakfast menu up to our room and someone else came up quickly to show me how to use a rather differnt coffee maker.
Cleanliness & Comfort
Best Western Plus Gateway to the Falls
Clearwater

This was the one place we stayed that included a free breakfast, and it was fantastic. It was nice to wake up and not have to drive or walk somewhere to eat breakfast or spend a lot of money eating at the hotel. The woman who manages the kitchen, Robin, was so friendly and helpful and the food was very tasty, well-made, and varied.

Location
Staff
Robin, the woman who manages the kitchen where they offer a verty tasty breakfast.
Cleanliness & Comfort
Activity Reviews
Columbia Icefield Glacier Exploration
Columbia Icefield Glacier Exploration
British Columbia

This was amazing! We have see a lot of glaciers, in Alaska, Austria, and a few other places, but this place really was impressive. Also, seeing the change over the years due to climate change was an eye opener.

Quality of Experience
Visit the Golden Skybridge
Visit the Golden Skybridge
Golden

This is apparently Canada's highest suspension bridge, and walking across it was fun. This would be a place that kids would enjoy because they have a fun area where you can zip-line, climb and play in a creative playground-type area.

Local specialist: Clemens Sengwein
Clemens
Clemens Sengwein
Local specialist in Dallas | Replied on Oct 20, 2025
Hi Susan, Thank you so much for your wonderful and detailed review. It truly made our day to read about how much you enjoyed your road trip through the Canadian Rockies. October is such a beautiful time to travel there, and I’m glad the timing worked out perfectly with the colors, weather, and peaceful atmosphere. It’s great to hear that the itinerary and accommodations matched your needs and that Andreea’s careful planning made your trip relaxing and enjoyable. We’ll also be sure to pass... Read more

Hi Susan,

Thank you so much for your wonderful and detailed review. It truly made our day to read about how much you enjoyed your road trip through the Canadian Rockies. October is such a beautiful time to travel there, and I’m glad the timing worked out perfectly with the colors, weather, and peaceful atmosphere.

It’s great to hear that the itinerary and accommodations matched your needs and that Andreea’s careful planning made your trip relaxing and enjoyable. We’ll also be sure to pass along your kind words about Robin at the Best Western and the helpful team in Salmon Arm — they’ll be so happy to hear that they made a positive difference in your stay.

It’s been a real pleasure helping you plan these incredible adventures over the years — from Iceland to Norway to Canada — and we can’t wait to work with you again on your next journey.

Warm regards,
Clemens and the Prime Tours Team

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