Kimkim Trip Reviews

4.8
Based on 12,056 ratings
Read 12,056 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

This is my first time to Chile, Argentina and...
Chile | Mar 22 - Apr 18, 2024

K
Keith W.
Canada | Reviewed on Apr 28, 2024
This is my first time to Chile, Argentina and Bolivia and was excited because we travel to many of our bucket list destinations, such as San Pedro de Atacama, Uyuni, Santiago, Patagonia, El Cafalate, Buenos Aires and Mendoza. The planning process was smooth and Flor was given many local excursions for me to choose. Most of the local guides that were either picking us up or for taking us on a tour were very knowledgable and helpful. But Julio and Willie (the driver) for the 3 days tour in... Read more

This is my first time to Chile, Argentina and Bolivia and was excited because we travel to many of our bucket list destinations, such as San Pedro de Atacama, Uyuni, Santiago, Patagonia, El Cafalate, Buenos Aires and Mendoza. The planning process was smooth and Flor was given many local excursions for me to choose. Most of the local guides that were either picking us up or for taking us on a tour were very knowledgable and helpful. But Julio and Willie (the driver) for the 3 days tour in Uyuni are the best. They are knowledgable, caring (very important when travelling at 4700m elevation) and flexible in the plan. Our city tour guide in Buenos Aires was also very good. The local excursions included a combination of private and small group tour. Private tour was definitely more intimate and flexible. But the small group tours especially in San Pedro de Atacama were great too because we had an opportunity to interact with other tourists and had make many new friends. Before we this trip started, we were contacted by Kim Kim's operating team Julian that he would be assisting us 24/7. When we arrived in different stops, the local tour organizers would check on us and provide assistance. As for the accommodations, the hotels in El Cafalate and Mendoza are below our expectations. The staff were helpful but the facilities were dated. Overall, we are glad that we have Kim Kim planning our trip.

Hotel Reviews
Hotel La Casa de Don Tomás
San Pedro de Atacama

The hotel is off 5 mins walk to the centre. The room we had was quite small. Due to the design of the hotel, the room is quite hot and we had to open the door to allow air circulation. The hotel is a bite dated but the staff is great and helpful. The best thing of the hotel is its restaurant. The food is very good and priced very reasonable (actually, it is cheaper than the restaurants in the centre).

Authenticity & Character
Location
It is away from the busy centre
Staff
Cleanliness & Comfort
Tayka del Desierto
Ojo de Perdiz, Potosi

This hotel is in the middle of nowhere but perhaps there are not a lot of choices in the hight desert. It is dated and cold. It is cold because the hotel turn on and off the heat at certain time. They even shut off the power at night (without informing the guests). So you will not have light or wifi. Most rooms have a window facing the common corridor, when people talking in the corridor, you can hear everything. The hotel should have advised all guests to be quiet in the corridor. The dinner on the other hand is quite good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel de Sal Luna Salada
Uyuni

We were staying there for 2 nights. It is supposed to be very highly rate hotel. Obviously, we are disappointed. The facilities are dated and you can see many things were fallen apart. The wifi doesn't work and there is no closet space in the room. The food in the restaurant is disappointed. The only saving grace is the staff. They are very helpful and nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Patagonia Camp
Torres del Paine

The hotel/camp is very unique because the room is a yurt connected by walk ways to the main reception and restaurant. The best part is that you feel that you are in the nature and not being disturbed by other hotel guests. But since it is a yurt. you are subject to the nature as well because you will hear the rain and the wind (it is quite windy in Patagonia). All the staff are fantastic and helpful. The food for breakfast, lunch and dinner are very good. Many people chose not to go for activities to enjoy the facilities and lunch. In addition, the guides of the activities are also very wonderful. The only draw back for us is that we were waiting an hour at the airport for pickup even though they were informed of the plane arrival time. There is only 2 flights flying in Puerto Nateles everyday.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Sierra Nevada
El Calafate

The hotel is dated and service is average. The breakfast is sad too.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Argentino Hotel
Mendoza

We are staying in Hotel Mod, not Argentino because we were advised that Hotel Mod is better. Hotel Mod is about 6 blocks from the centre in a safe neighbourhood. The hotel is big but the service can be improved. The staff is good and helpful. The check in service is lengthy because you need to download the key app to your phone to open the room door. The restaurant in the hotel only provide breakfast and the breakfast is disappointed. They served a lot of canned fruit.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Evening Astronomy Tour
Evening Astronomy Tour
San Pedro de Atacama

We were picked up from the hotel to a location not far away. We were provided with a translator to explain what we would see. It was a great experience because the guide provided a lot of information and answered all our questions through the translator. Unfortunately, we had a full moon and we could't see a lot of stars. At the end of the tour, we were provided with drinks and snacks.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Flor Bonis
Flor
Flor Bonis
Local specialist in Córdoba | Replied on Apr 29, 2024

Hi Keith and Mark! 🌻🌟

I'm so thrilled to hear you had such an epic adventure across South America!

I'm really happy that the planning process went smoothly for you and that you enjoyed the local excursions. And it's awesome you made new friends on the small group tours - those spontaneous connections can really make a trip unforgettable, right? 😎

I'll make a note about the accommodation feedback for El Cafalate and Mendoza - thanks for sharing your thoughts on that. Overall, it's been a pleasure being part of your journey. Here's to many more adventures ahead!

Cheers,
Flor 🌻🌟

15 days in the Republic of Ireland!
Ireland | Apr 13 - Apr 27, 2024

Russ
Russ K.
Santa Ana, CA | Reviewed on Apr 28, 2024
We did a 15 day tour of the Republic of Ireland, and our local specialist Justine was amazing! From the very beginning, she listened to where and how we wanted to travel, and took into consideration all of our needs. Her communication was fabulous throughout the process, including video explanations, texts, app and even a video conference before we left. The places she set up for us were spot on and stunning, all with great service. The flow of the trip was set up perfectly as well. We would... Read more

We did a 15 day tour of the Republic of Ireland, and our local specialist Justine was amazing! From the very beginning, she listened to where and how we wanted to travel, and took into consideration all of our needs. Her communication was fabulous throughout the process, including video explanations, texts, app and even a video conference before we left. The places she set up for us were spot on and stunning, all with great service. The flow of the trip was set up perfectly as well. We would not hesitate to recommend kimkim, and specifically Justine, to anyone venturing to Ireland or any other of her specialty areas!

Hotel Reviews
Wilder Townhouse
Dublin

Clean, great service, small boutique hotel. Food is great too!

Authenticity & Character
Location
Walking distance to a great shopping and dining street with great pubs.
Staff
Cleanliness & Comfort
Dromhall Hotel
Killarney
Authenticity & Character
Location
A bit of a walk to the town center.
Staff
Cleanliness & Comfort
The Imperial Hotel
Cork

Older hotel with great character. Location is perfect.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Perryville House
County Cork

Love this place! Right in the heart of Kinsale. Beautiful place and beautiful people.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pax Guest House
Dingle

Best place we have stayed ever! The owner, John, and his staff are beyond great. The House is amazing, and the views...oh my! Do not miss staying here!

Authenticity & Character
Location
The view from the top of the hill says it all.
Staff
Nicest people on the planet and they will go out of their way to help.
Cleanliness & Comfort
The Hardiman Hotel
Galway

A little beat up, but clean and in a good location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
West Haven House

Clean and new. Pretty basic B&B.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ballyfin Demesne

This stay was amazing. the entire experience was over the top. From the first glimpse of the place when you drive up, gives you the feeling of staying at Downton Abbey!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cork City History Tour
Cork City History Tour
Cork
Quality of Experience
Guides, Drivers and Staff
Aran Island Tour - Day Trip to Inisheer from Doolin
Aran Island Tour - Day Trip to Inisheer from Doolin
Ireland

Amazing tour with Phil, our guide. He made the trip!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Don & Barry's Kinsale Historic Stroll Walking tour
Don & Barry's Kinsale Historic Stroll Walking tour
Kinsale

Barry is amazing! Ask him anything and he'll know the answer. Must do tour in Kinsale!

Quality of Experience
Guides, Drivers and Staff
Dublin Food and Drink tour
Dublin Food and Drink tour
Dublin

A great way to get oriented to the city. Really good choices for varied food stops.

Quality of Experience
Food
Guides, Drivers and Staff
Private transfer
Dublin

Lucas was great! On time, friendly, knowledgeable...all good!

Quality of Experience
Guides, Drivers and Staff
Transport
Kinsale Walking Group Food Tour
Kinsale Walking Group Food Tour
Kinsale

Not impressed with the food choices...especially for the self-proclaimed foodie capital of Ireland.

Quality of Experience
Guides, Drivers and Staff
Jameson Distillery Tour and Premium Whiskey Tasting in  Midleton ( Cork Co.)
Jameson Distillery Tour and Premium Whiskey Tasting in Midleton ( Cork Co.)
Ireland
Quality of Experience
Guides, Drivers and Staff
Dingle Distillery Tasting in a Local Dingle Pub
Dingle Distillery Tasting in a Local Dingle Pub
Ireland
Quality of Experience
Guides, Drivers and Staff
Storytelling experience in Doolin/Lisdoonvarna
Storytelling experience in Doolin/Lisdoonvarna
Ireland

So this was not what we expected! It wasn't as much a storytelling experience as it was a conversation with Peter Curtin, but it was so fun! Peter is a character, and so fun to interact with!

Quality of Experience
Guides, Drivers and Staff
Galway Evening Food Tour
Galway Evening Food Tour
Galway

Really good food tour! Food choices, quality and quantity were all perfect! Paired drinks with each stop. Michelle, our guide, was knowledgeable and super friendly!

Quality of Experience
Guides, Drivers and Staff
Self-Guided Guinness Storehouse Experience
Self-Guided Guinness Storehouse Experience
Dublin

A must do in Dublin...as indicated by the crowd!

Quality of Experience
Guides, Drivers and Staff
Guided Killarney National Park Walking Tour
Guided Killarney National Park Walking Tour
Killarney

Richard, the guide, was great. The walking tour wasn't much of a tour, but a really nice walk through the park, which we could have done ourselves. But it was fun talking to Richard!

Quality of Experience
Guides, Drivers and Staff
Discover the essential of Connemara
Discover the essential of Connemara
Galway

Long day on a bus. the two stops we made were great though!

Quality of Experience
Guides, Drivers and Staff
Transport
A Stay at Ballyfin Demesne
A Stay at Ballyfin Demesne
Ballyfin

Over the top luxury experience! If you can work this in, and afford it, do it! This place is amazing!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Justine Stewart
Justine
Justine Stewart
Local specialist in England/France | Replied on May 07, 2024

Hello Russ!
Thank you so much for taking the time to share so much about your Irish Adventure - I'm really glad you guys had such a fab time :) It was so lovely to work with you all to create it and I absolutely loved receiving the photos of you all enjoying some of my favourite places too...though we may have to keep PAX on the downlow....everyone is going to want to go there now!
Once again thank you so much and all the best,
Justine and the High Point Holidays Team

Enjoyable trip to Thailand
Thailand | Mar 29 - Apr 12, 2024

Agnes
Agnes W.
United Kingdom | Reviewed on Apr 28, 2024
We had a wonderful trip to Thailand. Most of the trip went very smoothly however we had a few occasions where things didn't go as planned. Tina was always on hand and very responsive and did her best to try to resolve these issues. In retrospect, we also realised that we missed seeing a few important sights which we would have expected Tina to highlight for us proactively. Although we would consider booking through kimkim again, more insight about what to see and where to go as well as a more... Read more

We had a wonderful trip to Thailand. Most of the trip went very smoothly however we had a few occasions where things didn't go as planned. Tina was always on hand and very responsive and did her best to try to resolve these issues. In retrospect, we also realised that we missed seeing a few important sights which we would have expected Tina to highlight for us proactively. Although we would consider booking through kimkim again, more insight about what to see and where to go as well as a more proactive level of support from the local agency would have been appreciated.

Hotel Reviews
Raya Heritage Hotel
CHIANG MAI

Incredible and beautiful hotel. Excellent service. Wonderful food. impressive rooms. Would definitely return and highly recommend to others.

Authenticity & Character
Location
Staff
Everyone was very professional, extremely helpful and lovely.
Cleanliness & Comfort
The Riverie by Katathani
Chiang Rai

It did the job. The pool area was nice. Otherwise, not much character. Food was ok.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Anantara Riverside Bangkok Resort
Bangkok

Very good hotel. Good location. Helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Katathani Phuket Beach Resort
Phuket

Good hotel. Wonderful access to beach and many pools.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Phuket Half-Day City Tour
Phuket Half-Day City Tour
Phuket

Very disappointing tour. The guide did not seem to be very knowledgable and didn't listen. We cut the tour short.

Quality of Experience
Guides, Drivers and Staff
Guide was very poor, lacked knowledge. Poor level of English. Did not listen at all. Kept talking nonstop.
Transport
Chiang Mai Cooking Class Experience
Chiang Mai Cooking Class Experience
Chiang Mai

Wonderful experience! Our chef was lovely. Facilities were great. The cooking class was excellent. Would absolutely recommend to others.

Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy Food Tasting in Chinatown!
Enjoy Food Tasting in Chinatown!
Bangkok

Excellent experience. It was very helpful to have a guide take us through Chinatown and points out all the foods we should try and provide more context.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Apr 29, 2024

Hi Agnes,
Thanks for the kind review.
I appreciate that you take time for the detailed feedback which is very important to me.
Taking this as an opportunity, I will definitely improve our services.
Thank you!
Tina

Cusco & Sacred Valley Trip
Peru | Apr 15 - Apr 20, 2024

Supriya
Supriya A.
Seattle, WA | Reviewed on Apr 28, 2024
Liz Karen was recommended to us by a friend having previously worked with her for their trip to Peru. She patiently worked with us to modify her initial itinerary to our interests and preferences; and ensured a good balance between comfort and budget. Her associate Lisbeth was our point of contact and did an amazing job in going over the schedule with us when we landed in Cusco; and was kind enough to arrange a half day trip of Lima before we left Peru with her travel partners. The drivers... Read more

Liz Karen was recommended to us by a friend having previously worked with her for their trip to Peru. She patiently worked with us to modify her initial itinerary to our interests and preferences; and ensured a good balance between comfort and budget. Her associate Lisbeth was our point of contact and did an amazing job in going over the schedule with us when we landed in Cusco; and was kind enough to arrange a half day trip of Lima before we left Peru with her travel partners. The drivers and guides on each part of our trip were punctual, courteous and friendly, all knowledgeable about the Sacred Valley region. Special thanks to our guides - Oscar (Sacred Valley), Javier (Machu Picchu) and Marco (Palccoyo) & the drivers who got us everywhere safely! The team at Andean Travel ensured we had a memorable visit, and would definitely recommend them to anyone planning a trip here!

Hotel Reviews
Tika Wasi Casa Boutique
Cusco

This is a estate/mansion renovated into a hotel, located in the San Blas tourist district in Cusco. The hotel serves complimentary hot water & cocoa tea to help cope with altitude sickness. All rooms have comfortable beds and continuous running hot water. The staff here are helpful and courteous. Overall the place is great; but the couple of nits are that: 1. as a boutique hotel the rooms aren't uniform - we weren't satisfied with the initial room offered that was a converted attic, but the staff offered a good alternate room. 2. The space heaters provided aren't effective against the cold nights in Cusco and need to be updated; though the blankets/wool provided do help.

Authenticity & Character
old mansion/estate in Cusco converted into a hotel
Location
Staff
Cleanliness & Comfort
Sol Natura Hotel
Ollantaytambo

Wonderful hotel, located close to the Ollantaytambo main square and the train station. The rooms were clean, spacious and comfortable. The heater had a very slow pickup, but considering the weather was warm that didn't bother us. The breakfast options were from locally sourced vendors - breads, cereal and milk tasted very good. Staff were very courteous, and stored our luggage for a day as trains to Agauas Calientes don't accommodate heavy luggage. Overall, a great, reasonably priced option in the Sacred Valley!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hatun Inti Classic Machupicchu
Machu Picchu

Simple, decent hotel room in Aguas Calientes for an overnight stay. Rooms are clean, albeit a bit small and do not have AC/heater (considering its in a rainforest area, weather is a bit temperate and humid).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Apr 30, 2024

Hi Supriya,
Thank you very much for your great comments. I'll share this with all our guides and Lisbeth. I'm happy to know you had a great time in Peru. 😃
I wish you all the best in the future, please feel free to contact me in the future if needed.
Kind regards.
Liz.

Just wow!
Morocco | Apr 16 - Apr 25, 2024

Barbara
Barbara C.
Newark, NJ | Reviewed on Apr 28, 2024
This was every bit the amazing trip I thought it would be. From the careful attention of my driver, Ibrahim, who could not have been nicer or more helpful, to the great dars and riads I stayed it with their lovely staff to the wide range of tours and sights and experiences - this trip had it all. Megan was incredibly responsive in the planning stages and really helped me craft a once-in-a-lifetime trip. I've never known a travel agency so keen to help you create the trip of your dreams. It... Read more

This was every bit the amazing trip I thought it would be. From the careful attention of my driver, Ibrahim, who could not have been nicer or more helpful, to the great dars and riads I stayed it with their lovely staff to the wide range of tours and sights and experiences - this trip had it all. Megan was incredibly responsive in the planning stages and really helped me craft a once-in-a-lifetime trip. I've never known a travel agency so keen to help you create the trip of your dreams. It really was incredible. Thanks to Megan, Winnie, Ibrahim, Ahmed, Mr. Ibrahim and everyone else who made it such a memorable trip!

Local specialist: Megan Lower

Loved our Thailand adventure
Thailand | Apr 10 - Apr 21, 2024

Lesli
Lesli W.
Denver, CO | Reviewed on Apr 28, 2024
Tina, our local specialist, was extremely responsive and professional, both during the planning process and while we were traveling. I was very impressed! We thoroughly enjoyed our guide Lena while in Bangkok. She spoke excellent English and her knowledge of both Thailand in general, and of all of the places we visited with her, was impressive. Read more

Tina, our local specialist, was extremely responsive and professional, both during the planning process and while we were traveling. I was very impressed! We thoroughly enjoyed our guide Lena while in Bangkok. She spoke excellent English and her knowledge of both Thailand in general, and of all of the places we visited with her, was impressive.

Hotel Reviews
The Quarter Hua Lamphong by UHG
Bangkok

The room itself was very nice. The road noise from outside was a bit distracting, but overall, a nice place to stay. Very friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boutique Raft Resort River Kwai
Kanchanaburi

The staff was very friendly and the location along the river was nice. The food from the restaurant was also very good. Our main issue was that the air conditioning was antiquated so it took hours for the room to become a bearable temperature. That and we had several bugs and lizards in our room.

Authenticity & Character
Almost too rustic with poor air conditioning and places for critters to get into our room, which they did. Charming appearance.
Location
Staff
Cleanliness & Comfort
Again, air conditioning didn't work well, though it was extremely hot the days we were there. Would recommend the hotel allow guest to keep the key card inserted while out for the day so the electricity remains on and air conditioning keeps room comfortable.
Na Nirand Resort
Chiang Mai

Lovely property with friendly staff. Excellent food and beautiful setting.

Authenticity & Character
Well maintained and awesome attention to detail.
Location
Staff
Cleanliness & Comfort
The Quarter Pai hotel

Lovely rooms and comfortable beds.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Katathani Phuket Beach Resort
Phuket

Nice resort with lots of great restaurant choices and several pools to choose from. Staff was amazing and the property was clean and neat.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Grand Saigon
Ho Chi Minh City

Great location. Loved the rooftop bar and great breakfast. Friendly, efficient staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Enjoy Food Tasting in Chinatown!
Enjoy Food Tasting in Chinatown!
Bangkok

So interesting to see all of the booths/stalls. Loved this activity!

Quality of Experience
Food
It was neat to learn that several booths had earned Michelins stars. Who knew?!
Guides, Drivers and Staff
Lena encouraged us to try things that were out of our comfort zone, which was great!
Transport
Bangkok's Temples Tour
Bangkok's Temples Tour
Bangkok

So interesting! Our guide Lena was fantastic!

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring the Ancient Ayutthaya
Exploring the Ancient Ayutthaya
Thailand

Again, Lena was amazing! Loved hearing out the history of the area.

Quality of Experience
Guides, Drivers and Staff
Our driver Owen was great too. Lena was the best!
Transport
Transfer from Bangkok to Kanchanaburi
Transfer from Bangkok to Kanchanaburi
Thailand

Loved visiting the floating and train markets!

Quality of Experience
Guides, Drivers and Staff
Transport
Comfortable van
Half-Day Doi Suthep Temple Tour
Half-Day Doi Suthep Temple Tour
Chiang Mai

This activity was substituted from our original plan due to the water festival going on. The temple itself was less grand than others we visited, but we assume that was due to the changes that needed to be made, which is understandable. The best part of this tour was our guide. I believe his name was Bee or Vee. He was so friendly, his English was excellent, and was so funny and warm. He gave us lots of great info about Thailand and Chiang Mai. We enjoyed him immensely.

Quality of Experience
Guides, Drivers and Staff
Loved our guide!
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Apr 29, 2024

Hi Lesli,
Thank you so much for the kind review.
I appreciate it. I am also happy that you had a fun time here.
Hope to see you again:)
Best,
Tina

Very kind and knowledgeable about every cite ...
Guatemala | Apr 16 - Apr 27, 2024

A
Alexa B.
Montclair, CA | Reviewed on Apr 28, 2024

Very kind and knowledgeable about every cite we traveled to. My family and I had a great time!

Local specialist: Catherina Tittaferrante
Catherina
Catherina Tittaferrante
Local specialist in Antigua Guatemala | Replied on May 03, 2024

Alexa, we really appreciate your time and your review, we loved our time together.
Your family is so wonderful and warm that we feel like we've known you forever.

Hope to see you soon and our biggest wish is for you to keep enjoying and building strong memories.

Service above and beyond!
Nepal | Apr 21 - Apr 25, 2024

Paul
Paul Z.
Chicago, IL | Reviewed on Apr 28, 2024
My friend Russ and I had an amazing experience with our trek, Due to health issues we were not able to hike as we had planned. Sangita was absolutely brilliant in arranging for us to have a jeep driver so we could complete our experience. Our guide, Mitra, was helpful, caring, accommodating, and wonderful. We had a major problem when we arrived for our return flight to Kathmandu and found that the Pokhara airport was closed. We called Sangita for help and she quickly arranged for a... Read more

My friend Russ and I had an amazing experience with our trek, Due to health issues we were not able to hike as we had planned. Sangita was absolutely brilliant in arranging for us to have a jeep driver so we could complete our experience. Our guide, Mitra, was helpful, caring, accommodating, and wonderful.

We had a major problem when we arrived for our return flight to Kathmandu and found that the Pokhara airport was closed. We called Sangita for help and she quickly arranged for a driver (Nabin) who picked us up at the airport and drove the 200 kilometers to Kathmandu in record time to get us to the airport for our international flight home. Sangita also arranged for the luggage we had left in storage at our hotel in Kathmandu to be picked up and to meet us at the airport. Thanks to her impeccable serve, we made our international flights.

The service was exemplary, above and beyond anything we could have imagined. Thank you

Local specialist: Sangita Bajracharya
Sangita
Sangita Bajracharya
Local specialist in Kathmandu | Replied on Apr 28, 2024

Dear Paul,

Thank you for the wonderful review. I am glad that me and my team were able to make all the last moment changes in the plan as demanded by the situation. Thank god everything went smoothly and perfectly on time (we were lucky that we did not stuck in highway traffic and reached Kathmandu airport on time) .

We look forward to welcoming you and your friends and family back in Nepal soon. Please take care of your health.

Regards
Sangita and HNB Team

Santiago Hinojosa IcelandVeronika was amazi...
Iceland | Apr 22 - Apr 27, 2024

S
Santiago H.
Los Angeles, CA | Reviewed on Apr 28, 2024

Santiago Hinojosa Iceland

Veronika was amazing! She responded quickly with very efficient and kind answers. She deserves 6 stars 🙌🏼

The whole experience was amazing, de RV was perfect and so were tours, guises and hotel reservations.

Our ONLY complaint is the person that checked us in when picking up the RV. She had a terrible attitude, she was in a hurry for us to leave, and a little rude to be honest.

I will recommend KimKim to all of my contacts that want to visit Iceland. And I hope to use it again!

Local specialist: Veronika Turskytė
Veronika
Veronika Turskytė
Local specialist in Iceland | Replied on Apr 29, 2024

Dear Santiago,

Thank you for taking the time to leave such a glowing review! I'm thrilled to hear that we made your experience so special and that your tours, guides, and accommodations met your expectations.

I apologize for the unwelcoming experience you had during the RV pickup. We strive to ensure all aspects of our service are exceptional, and we are addressing the issue to improve our customer interactions.

We appreciate your recommendation and look forward to helping you plan your next adventure!

Warm regards,
Veronika

Incredible experience, amazing attention to detail
Peru | Apr 6 - Apr 13, 2024

Emma
Emma L.
| Reviewed on Apr 28, 2024
We have had a fabulous first experience with KimKim. Our guide Fran helped us plan the perfect trip and found hotels that suited exactly what we were looking for. She also helped with local tips on things like clothing and safety which was really helpful to hear from someone who really knows the country. From the moment we landed we were greeted with a lovely and friendly driver, and in Lima we had a great balance of fantastic guide called Jimena for our food tour, as well as time by... Read more

We have had a fabulous first experience with KimKim. Our guide Fran helped us plan the perfect trip and found hotels that suited exactly what we were looking for. She also helped with local tips on things like clothing and safety which was really helpful to hear from someone who really knows the country. From the moment we landed we were greeted with a lovely and friendly driver, and in Lima we had a great balance of fantastic guide called Jimena for our food tour, as well as time by ourselves to explore Baranco. Jimena was so friendly and helped us to experience the amazing food that Lima had to offer. They accommodated me well as a vegetarian and I really enjoyed everything we tried. We then went onto Cusco where we met our fabulous driver Alex and lovely guide Flor. Both were friendly and made us feel very safe. Flor was also like a personal photographer and seemed well known and liked by all the other local nature reserve staff and more. She was so knowledgeable on the history of Peru and the sites we visited and helped us with every question we had. Machu Picchu was an amazing experience with Flor and we felt really lucky having her as our guide. Other people nearby commented that they were jealous of us having such a good guide! Finally we went to Arequipa where we landed late and were met by Maya and Gonzalo. Both were also so friendly and kind. Maya became like a friend to us and we even saw her for lunch on her day off! They took us to the beautiful Colca Canyon and helped us with various issues like altitude sickness and travellers stomach issues (as did Flor!). We can’t fault our trip, it was spectacular. I only wish we had even more days to enjoy it all! All our hotels, food, visits and everything were amazing. Lots of little touches like travelling first class on Peru Rail we’re unexpected delights on our trip too. Thanks so much Fran, Kristy and all of the amazing staff we met along the way, we were delighted to be supporting local businesses as well as benefiting from their amazing expertise.

Hotel Reviews
Hotel Antigua Miraflores
Lima

Wonderful hotel. Great location, friendly staff, gorgeous rooms, great breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tierra Viva Valle Sagrado Urubamba
Urubamba

Beautiful setting, wonderful staff, great food, added benefit of a lovely spa

Authenticity & Character
Location
Beautiful scenery
Staff
Cleanliness & Comfort
Antigua Casona San Blas
Cusco

Our best hotel in Peru, we wish we had more time to enjoy this amazing place. We were greeted by Frank who went above and beyond to make sure we had a wonderful room ready for us with hot tea, hot water bottles and more, and Miguel who was so friendly and fantastic at breakfast. Amazing place and beautiful building

Authenticity & Character
Location
Centre of Cusco! Safe and beautiful
Staff
Frank and Miguel, both fantastic and so friendly
Cleanliness & Comfort
Katari Hotel
Arequipa

Wonderful views and amazing location! Can’t beat it. Lovely friendly front desk staff who helped us out with every question we had. The only improvement I’d recommend is slightly faster service on food. We allowed 30-45 mins for breakfast but found this wasn’t enough for us to order food and we had to skip this to make sure we weren’t late for our guide

Authenticity & Character
Location
Best view in the city!
Staff
Cleanliness & Comfort
Killawasi Lodge
Yanque

Lovely hotel, beautiful views, nice massage!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Colca Canyon & drive to Arequipa
Colca Canyon & drive to Arequipa
Peru

Amazing views, totally unexpected. We loved the mini hike and seeing the flight of the condors

Quality of Experience
Amazing views, convenient stops along the way
Food
Some of the tourist buffet stops were great for trying a whole mix of foods, but didn’t feel as authentic as some local restaurants. I’m sure in some of these places there aren’t so many options but our favourite things were local stops where we felt more immersed in the culture rather than getting out with loads of other tourists
Guides, Drivers and Staff
Transport
Fly to Cusco, and Sacred Valley Expedition: Exploring Chinchero and Urubamba
Fly to Cusco, and Sacred Valley Expedition: Exploring Chinchero and Urubamba
Peru

The mountain lodge was incredible, an unexpected and totally unique and beautiful experience which felt really fancy, remote and amazing. Food was delicious and the experience of seeing great llamas and alpacas outside (and occasionally trying to get in!) was amazing.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cusco Tour
Cusco Tour
Peru

We loved hearing about the history in Cusco and just outside the city centre, but would have liked more time to also explore the life in the city itself. Perhaps the tour could have included more of the local streets etc in the city centre, or had more free time between the tour and the flight transfer to enjoy walking around a little more.

Quality of Experience
Guides, Drivers and Staff
Lima Ultimate Peruvian Food Tour
Lima Ultimate Peruvian Food Tour
Lima

Jimena is what made our trip special, she was fantastic, friendly, knowledgable and a lovely first person for us to meet on our trip. The food was incredible and they were really accommodating of me being vegetarian too

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Francesca Garofolin
Francesca
Francesca Garofolin
Local specialist in Lima | Replied on May 03, 2024

Dear Emma,

Thank you for your glowing review. I'm so happy you had a fabulous experience with us. It was a pleasure planning your trip and ensuring everything met your expectations. I'm delighted you enjoyed our accommodations, food, and experiences, as well as the attentive service from our guides and staff. Your satisfaction is our priority, and we're grateful for your support of local businesses. We hope to welcome you back for more adventures in the future!

Warm regards,
Fran

Our driver, Samir, from Original Travels, was...
Morocco | Apr 21 - Apr 25, 2024

R
richard o.
Denver, CO | Reviewed on Apr 28, 2024
Our driver, Samir, from Original Travels, was friendly, knowledgeable, and skillful. He made sure that we felt at home throughout our journey and made sure that we were safe, while also providing flexibility to meet our needs and wishes during our drive. Kimkim provided ex rllent and clear communication, while putting together an excellent tour for us of Casablanca, Rabat, Fes, Meknes, Volubilis, and Chefchaouen. Read more

Our driver, Samir, from Original Travels, was friendly, knowledgeable, and skillful. He made sure that we felt at home throughout our journey and made sure that we were safe, while also providing flexibility to meet our needs and wishes during our drive.

Kimkim provided ex rllent and clear communication, while putting together an excellent tour for us of Casablanca, Rabat, Fes, Meknes, Volubilis, and Chefchaouen.

Hotel Reviews
Riad Ghita
Fes

Wonderful, friendly service in a lovely riad with excellent food!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Dar Mounir
Chefchaouen

Cute hotel perfectly located in the old city near the main square. Staff was incredibly welcoming, friendly, and helpful!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Abdellatif Benaissa
Abdellatif
Abdellatif Benaissa
Local specialist in Marrakesh | Replied on May 05, 2024

Hi Richard,

We're thrilled to hear that your experience with our driver, Samir, exceeded your expectations! At Original Travels, ensuring your comfort, safety, and satisfaction is our top priority. It's fantastic to know that Samir's friendly demeanor, knowledge, and skillful driving helped make your journey feel like home.

Thank you for choosing Original Travels and Kimkim for your travels. We look forward to welcoming you back for more unforgettable journeys in the future!

Best Wishes,
Abdel

A truly fantastic trip, flawlessly organised ...
Brazil | Mar 27 - Apr 6, 2024

D
Duncan T.
United Kingdom | Reviewed on Apr 28, 2024
A truly fantastic trip, flawlessly organised by Chadya and the KimKim team. We could not have asked for a better guide to Bonito and the Pantanal that Miguel. He truly went above and beyond to make our stay in this beautiful part of Brazil all the more captivating. Our driver Jerson was also great company an a very keen eyed spotter of roadside wildlife. Doris was an excellent guide in Sao Paulo and our two city walks with her were fascinating. Many thanks KimKim! Read more

A truly fantastic trip, flawlessly organised by Chadya and the KimKim team. We could not have asked for a better guide to Bonito and the Pantanal that Miguel. He truly went above and beyond to make our stay in this beautiful part of Brazil all the more captivating. Our driver Jerson was also great company an a very keen eyed spotter of roadside wildlife. Doris was an excellent guide in Sao Paulo and our two city walks with her were fascinating. Many thanks KimKim!

Hotel Reviews
Hotel Heritage
São Paulo
Authenticity & Character
Location
Perfectly located for exploring Avenida Paulista and the surrounds.
Staff
Friendly and accommodating.
Cleanliness & Comfort
Pousada Olho d'Agua
Bonito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pousada Aguapé
Aquidauana

Great accommodation in a beautiful part of the Pantanal. A fantastic programme of activities enabling us to get the most out of being in this very special part of the world. The amazing wildlife of the area was always all around us, even in the Pousada itself. The food (and the caipirinhas) were also excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore the city of São Paulo
Explore the city of São Paulo
São Paulo

A great introduction to this fascinating city. Doris was a brilliant guide.

Quality of Experience
Guides, Drivers and Staff
Estância Mimosa Tour
Estância Mimosa Tour
Bonito MS

A truly unique and captivating experience. Beautiful location. Friendly, patient staff.

Quality of Experience
Guides, Drivers and Staff
Transport
Sucuri River Snorkel Tour
Sucuri River Snorkel Tour
Bonito MS

A really unique and memorable experience. Thoroughly recommended.

Quality of Experience
Guides, Drivers and Staff
Transport
Hiking in South Pantanal
Hiking in South Pantanal
South Pantanal

A truly memorable experience. Highly recommended.

Quality of Experience
Guides, Drivers and Staff
Transport
Historical Center of São Paulo
Historical Center of São Paulo
São Paulo

A fascinating chance to explore the historical centre of Sao Paulo. The Mercado Municipal was particularly enjoyable. Doris was great guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Lago Azul
Visit Lago Azul
Bonito MS

Fascinating and awe inspiring.

Quality of Experience
Guides, Drivers and Staff
Transport
Photo Safari in South Pantanal
Photo Safari in South Pantanal
South Pantanal

A truly memorable experience. Highly recommended.

Quality of Experience
Guides, Drivers and Staff
Transport
Kayak Ride on the Aquidauana River
Kayak Ride on the Aquidauana River
South Pantanal

Relaxing and beautiful. A great way to get really close to some of the incredible bird life of the Pantanal.

Quality of Experience
Guides, Drivers and Staff
Transport
Motorboat Tour on the Aquidauana River
Motorboat Tour on the Aquidauana River
South Pantanal

A truly memorable experience. Highly recommended.

Quality of Experience
Guides, Drivers and Staff
Transport
Nocturnal Wildlife Tour
Nocturnal Wildlife Tour
South Pantanal

A truly memorable experience. Highly recommended.

Quality of Experience
Guides, Drivers and Staff
Transport
Leisure Time in São Paulo
Leisure Time in São Paulo
São Paulo
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Chadya Ricardo

Customized and Personal Experiences at Reasonable Cost
Thailand | Apr 12 - Apr 27, 2024

Tom
Tom S.
Denver, CO | Reviewed on Apr 28, 2024
We had an amazing time in Southeast Asia thanks to Tina and Kimkim! We had never used a travel agent before and desperately wanted to go to Southeast Asia but did not have time to plan our trip. Tina worked with us across multiple iterations to customize a trip with different activities, locations, and lodging that suited our preferences. Our local guides and drivers were amazing! We did not think about the amount of hassle it would save to have all this booked ahead of time. Plus it was... Read more

We had an amazing time in Southeast Asia thanks to Tina and Kimkim! We had never used a travel agent before and desperately wanted to go to Southeast Asia but did not have time to plan our trip.

Tina worked with us across multiple iterations to customize a trip with different activities, locations, and lodging that suited our preferences. Our local guides and drivers were amazing! We did not think about the amount of hassle it would save to have all this booked ahead of time. Plus it was amazing to have local guides that we got to see multiple days in a row.

All in all, we happily recommend Tina + Kimkim and will use them again the next time we come back to Southeast Asia!

Hotel Reviews
Lynnaya Urban River Resort
Siem Reap

A hidden oasis centrally located in Siem Reap! We loved the pool and the room was amazing. Plus the prices were super reasonable!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Super clean and very nice. Our AC ran a little warm but otherwise an amazing hotel
Koh Tao Cabana Hotel
Koh Tao

Amazing location on the end of the Koh Tao beach. Easily walkable to busier areas with a free shuttle from the pier yet still a bit more relaxed. We loved the onsite restaurant (servers were very friendly + food was solid) but also easy to walk to other options

Activity Reviews
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
Bangkok

Tour guide Nick really got to know us and was able to make slight tweaks to the itinerary to suit our desires!!! He was very friendly and the best tour guide we had on the whole two week trip

Quality of Experience
Guides, Drivers and Staff
Transport
Chiang Mai Cooking Class Experience
Chiang Mai Cooking Class Experience
Chiang Mai

Such a great experience! Our guide was very friendly and allowed us to provide input into our menu since we were the only couple participating. The food turned out great and we had an awesome time. Can’t wait to take the recipes we learned and make them back home

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Eco Elephant Care!
Half-Day Eco Elephant Care!
Chiang Mai

I was a little apprehensive booking this since I didn’t see too many reviews for it and wanted to make sure it was ethical. Turns out, it was an amazing experience. They talked about how they used positive reinforcement to work with the elephants they had onsite (3 females). We had an opportunity to feed them, wash them in the river, and make them a nutritious snack using local natural supplements.

Quality of Experience
Guides, Drivers and Staff
Transport
Diving around Koh Tao!
Diving around Koh Tao!
Thailand

Dices were great and the dice masters were great as well. Visibility wasn’t perfect the day we were out there but can’t control that. Had a really fun time, thanks Nina!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Apr 29, 2024

Hi Tom,
Thank you so much for such a thoughtful review.
I appreciate and am happy that you had a great time here.
Hope to see you again :)
Best,
Tina

Solid tour
Portugal | Apr 14 - Apr 26, 2024

B
Bruce D.
Sahuarita, AZ | Reviewed on Apr 28, 2024
Our itinerary provided us with a good overview of Portugal. The cities that we visited were all interesting. The guides did a nice job of explaining the history of the country. We provided Pedro with the name of a driver and guide that we particularly enjoyed. However, I wish to especially praise Pedro for the service that he provided to us. When we needed help, he was instantly there. He gets 6 stars from us. Read more

Our itinerary provided us with a good overview of Portugal. The cities that we visited were all interesting. The guides did a nice job of explaining the history of the country.

We provided Pedro with the name of a driver and guide that we particularly enjoyed. However, I wish to especially praise Pedro for the service that he provided to us. When we needed help, he was instantly there. He gets 6 stars from us.

Hotel Review
Pestana Cidadela Cascais
Cascais

The hotel is located within the walls of an old fortress. Within the wall it is surrounded by a restaurant and art galleries. The area is particularly attractive. The hotel itself is a modern design with carefully appointed rooms with patios/lawns outside your door. Breakfast is quite good with an abundance of choices for guests. There is also an airy bar on the premises with friendly staff. A very nice restaurant is just across the entry courtyard. The central location of the hotel allows guests to walk to most of the sights, shops and restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Apr 28, 2024

Dear Bruce & Claudia,
I wanted to express my sincere gratitude for your insightful comments and feedback regarding your recent visit to Portugal. Your recognition, particularly highlighting my availability and immediate assistance, deeply touches me.
Looking forward to welcome you (again), as well as, your friends and family in the future.
Your Friend in Portugal - Pedro

Overall the tour was well organized . All our...
Morocco | Apr 13 - Apr 22, 2024

Tariq
Tariq V.
Canada | Reviewed on Apr 28, 2024
Overall the tour was well organized . All our request were met easily . Hotels were good . Tour and trip started on time . Van was not comfortable for longer trips . Tour guide needs to be better . I would rate Kim Kim 9/10 Read more

Overall the tour was well organized . All our request were met easily . Hotels were good . Tour and trip started on time . Van was not comfortable for longer trips . Tour guide needs to be better . I would rate Kim Kim 9/10

Hotel Reviews
Sofitel Casablanca Tour Blanche
Casablanca

Comfortable hotel . Staff were not very upto speed and appeared a little lost

Authenticity & Character
Location
Quite central
Staff
Cleanliness & Comfort
Palais Medina & Spa
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sahara Stars Luxury Camp
Merzouga

Staff very friendly

Authenticity & Character
Location
Staff was Goid . Dinner was good . Music was good
Staff
Cleanliness & Comfort
Longue Vie Hotel
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Ksar Ighnda
Ait Benhaddou
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
A Journey Through History: Casablanca to Fez Passing Through Majestic Rabat
A Journey Through History: Casablanca to Fez Passing Through Majestic Rabat
Morocco
Quality of Experience
Pop
Food
Guides, Drivers and Staff
Transport
Sands and Adventures: Exciting Desert Activities in Merzouga
Sands and Adventures: Exciting Desert Activities in Merzouga
Merzouga
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ait Benhaddou to Marrakech: A Journey through Time and Nature
Ait Benhaddou to Marrakech: A Journey through Time and Nature
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Over the Middle Atlas to the Desert: Erfoud, Merzouga, Sahara
Over the Middle Atlas to the Desert: Erfoud, Merzouga, Sahara
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Architectural Elegance: A Journey through the Hassan II Mosque
Architectural Elegance: A Journey through the Hassan II Mosque
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Wonders of Fes: Exploring the Medina in Half a Day
Wonders of Fes: Exploring the Medina in Half a Day
Fes
Quality of Experience
Guides, Drivers and Staff
Transport
Valleys, Kasbahs, and Roses: A Scenic Drive to Aït Benhaddou
Valleys, Kasbahs, and Roses: A Scenic Drive to Aït Benhaddou
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Revoking seats , leg room , wifii
Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Abdellatif Benaissa
Abdellatif
Abdellatif Benaissa
Local specialist in Marrakesh | Replied on May 05, 2024
Hi Tariq, Thank you for taking the time to share your feedback with us! We're thrilled to hear that you found our tour well-organized and that your requests were easily accommodated. It's great to know that you enjoyed the quality of the hotels and appreciated the punctuality of our tour schedule. We apologize for any discomfort you experienced during longer van trips and for any shortcomings you encountered with your tour guide. We take your comments seriously and will use them to improve... Read more

Hi Tariq,

Thank you for taking the time to share your feedback with us! We're thrilled to hear that you found our tour well-organized and that your requests were easily accommodated. It's great to know that you enjoyed the quality of the hotels and appreciated the punctuality of our tour schedule.

We apologize for any discomfort you experienced during longer van trips and for any shortcomings you encountered with your tour guide. We take your comments seriously and will use them to improve our services.

We're grateful for your 9/10 rating and hope to have the opportunity to serve you even better in the future. If you have any further feedback or suggestions, please don't hesitate to reach out. Thank you for choosing Kim Kim for your travel experience!

Best Wishes,
Abdel

Walked amongst my friends..... In enchanting settings.
Morocco | Apr 13 - Apr 22, 2024

Iqbal
Iqbal H.
United Kingdom | Reviewed on Apr 27, 2024

There was a lot of road travel and all was safe..kudos to the driver. The vehicle fell short of high standard though
Hotels were superb.
The guide stayed with us and was satisfactory.
I found Morocco, a country great, clean and safe but one could see a glimpse of developing countries, like no regard for zebra crossings and beggars.
I'd do it again but spending more time in one place rather than little time in lot of places.

Local specialist: Abdellatif Benaissa
Abdellatif
Abdellatif Benaissa
Local specialist in Marrakesh | Replied on May 05, 2024
Hi Iqbal, Thank you for sharing your experience with us. We're thrilled to hear that you found the road travel safe and commend our driver for their excellent service. However, we regret to learn that the vehicle fell short of your expectations in terms of standards. Your feedback is valuable to us, and we will certainly look into ways to improve this aspect of our service. Regarding your comments about the guide, we appreciate your feedback and will strive to enhance our guiding services... Read more

Hi Iqbal,

Thank you for sharing your experience with us. We're thrilled to hear that you found the road travel safe and commend our driver for their excellent service. However, we regret to learn that the vehicle fell short of your expectations in terms of standards. Your feedback is valuable to us, and we will certainly look into ways to improve this aspect of our service.

Regarding your comments about the guide, we appreciate your feedback and will strive to enhance our guiding services to exceed your expectations in the future.

Once again, thank you for sharing your thoughts with us. We look forward to welcoming you back for another memorable journey.

Best Wishes,
Abdel

In Brazil, we had a total of 3 tour guides...
Brazil | Apr 9 - Apr 20, 2024

D
D N.
Canada | Reviewed on Apr 27, 2024
In Brazil, we had a total of 3 tour guides with us and 2 of them exceeded expectations and one seemed to leave us hanging for a part of the trip. Luis and Alberto excelled at their job they both kept a pace we could keep up with (we are both 60+), were very informative, commenting on the significant historical stories of each locale, and were receptive to questions and adjustments to the tour so that we felt comfortable at every stage of the trip. While C was informative and tried their... Read more

In Brazil, we had a total of 3 tour guides with us and 2 of them exceeded expectations and one seemed to leave us hanging for a part of the trip. Luis and Alberto excelled at their job they both kept a pace we could keep up with (we are both 60+), were very informative, commenting on the significant historical stories of each locale, and were receptive to questions and adjustments to the tour so that we felt comfortable at every stage of the trip. While C was informative and tried their best at English she probably kept the Portuguese portion of the group well informed but when we went to confirm our return ride back by rail, we felt a little abandoned not knowing what the next step was. Thankfully fellow passengers and the station master were quick to figure out the next step and ensured we had tickets for, the return train trip back to Curitiba. It must also be said that C was very considerate in backtracking the group to recover a personal item left behind - thank you C. Kimkim and Luis were very helpful when the airline cancelled a trip from Foz do Iguacu to Curitiba shortly before boarding. Luis was on the phone to clarify alternate plans, and in a few minutes, an alternate route going through Sao Paulo was arranged. While we got in later than expected it all worked out. All the transfers were handled professionally with no hiccups. At all times when travelling with the parties, Kimkim arranged we felt safe and looked after. In overview, the hotels were all comfortable and met our expectations with interesting features and locations. Kimkim was right on with sticking to the plan as agreed upon. I would travel with Kimkim again especially if the same stellar tour guides were included.

Hotel Review
Johnscher by San Juan
Curitiba

Unforgettable building and A1 staff. The building is quite old but has been tastefully renovated with AC and comfortable beds and a spacious bedroom. I doubt you will have ever stayed in a bedroom with higher ceilings - quite a unique and beautiful feature. The daily breakfast was tastefully presented and with numerous options sure to address whatever your breakfast desire is. for security reasons, you are buzzed in 24hrs around the clock at the front door(not easy to find initially). the front desk is attentive and prompt with opening the door - nice when it is raining. One small observation - the shower works well however the shower base is level not providing a quick draining shower floor. not a large issue. Consider bringing your USB plugins as we had none in our room. It is in an old part of Curitiba and therefore not that close to many amenities. The municipal market(must see) is about 20 minute walk away. We used Uber to get to the things we were interested in.

Authenticity & Character
the crazy high ceilings and formal breakfast.
Location
More amenities would be nice in the area, drugstore, larger food market, transit.
Staff
At least one person at the front desk spoke very good English at any one time.
Cleanliness & Comfort
Local specialist: Sara Martinel
Sara
Sara Martinel
Local specialist in Rio de Janeiro | Replied on Apr 28, 2024
Hi Duane and Adeline Thank you very much for taking the time to write this detailed and very useful review! We thank you for choosing to book with us and are happy that you return home with fond memories and a positive experience of this great and unique country! Did you like the places you visited? As I told you on the day of the Morretes tour from Curitiba, unfortunately that local company is the only one to organize the kind of trip you wanted to do, so we would have had no choice in... Read more

Hi Duane and Adeline

Thank you very much for taking the time to write this detailed and very useful review!

We thank you for choosing to book with us and are happy that you return home with fond memories and a positive experience of this great and unique country! Did you like the places you visited?

As I told you on the day of the Morretes tour from Curitiba, unfortunately that local company is the only one to organize the kind of trip you wanted to do, so we would have had no choice in having you do it with other guide-organizations. so we were sorry that the guide that day was not clear in guiding you about the return by train. However, I am happy that everything went well.

I hope to hear from you in the future if you want to explore the rest of the enormous Brazilian territory! happy homecoming and OBRIGADO again.

warm greetings
Sara

I shattered my ankle months before our trek. ...
Nepal | Apr 21 - Apr 25, 2024

R
Russ K.
Chicago, IL | Reviewed on Apr 27, 2024
I shattered my ankle months before our trek. I had hoped that I would be healed enough to still do a beginner version that Sangita had arranged. But unfortunately, my trek partner also fell ill and we had to turn our trek into a jeep excussion to the tea houses we had planned to trek to. Sangita made it happen. On the last day when we were to fly from Pokhara to Kathmandu, our flight was cancelled (due to weather). Sangita arranged for us to get a jeep to Kathmandu so we could make our... Read more

I shattered my ankle months before our trek. I had hoped that I would be healed enough to still do a beginner version that Sangita had arranged. But unfortunately, my trek partner also fell ill and we had to turn our trek into a jeep excussion to the tea houses we had planned to trek to. Sangita made it happen. On the last day when we were to fly from Pokhara to Kathmandu, our flight was cancelled (due to weather). Sangita arranged for us to get a jeep to Kathmandu so we could make our international flight. She found us a private jeep with a fantastic driver. 20 minutes later, we were on the road...our only hope to make our flight. On the way, via cell phone comms back and forth, she helped us collect our left luggage from our previous hotel and deliver it to us at the airport. Without all this coordination on Sangita's part, we might still be in Nepal!! She is simply awesome and a miracle worker.

Hotel Review
Dahlia Boutique Hotel
Pokhara

The staff treated us like royalty. It was clean...washcloths, soap, water all available in the room. We had a delicious dinner in the main restaurant that was one of the best meals we had in Nepal. Great hotel to spend our last night in Nepal.

Authenticity & Character
Location
Staff
They treated us like royalty.
Cleanliness & Comfort
Local specialist: Sangita Bajracharya
Sangita
Sangita Bajracharya
Local specialist in Kathmandu | Replied on Apr 28, 2024

Dear Russ,

Thank you for the wonderful review. I am glad that me and my team were able to make all the last moment changes in the plan as demanded by the situation. Thank god everything went smoothly and perfectly on time (we were lucky that we did not stuck in highway traffic and reached Kathmandu airport on time) .

We look forward to welcoming you and your friends and family back in Nepal soon. Please take care of your health.

Regards
Sangita and HNB Team

A great way to travel!
India | Mar 23 - Apr 5, 2024

J
Jean W.
Chicago, IL | Reviewed on Apr 27, 2024
We are so happy with our experience with Kimkim/Active India. Everything was well organized, which made our trip hassle-free. In particular, our two drivers (Mr. Puran and Mr. Sherin) were excellent. They made sure we were safe and comfortable the entire time we were with them, which was nice since they were the "constants" on our trip. While all our guides were good, Mr. Devinder in New Dehli and Mr. Virendra in Jaipur were superb. Devinder did a great job of being flexible with our... Read more

We are so happy with our experience with Kimkim/Active India. Everything was well organized, which made our trip hassle-free. In particular, our two drivers (Mr. Puran and Mr. Sherin) were excellent. They made sure we were safe and comfortable the entire time we were with them, which was nice since they were the "constants" on our trip. While all our guides were good, Mr. Devinder in New Dehli and Mr. Virendra in Jaipur were superb. Devinder did a great job of being flexible with our schedule to make sure all of our time with him was used to its full potential. Virendra's historical and current knowledge of Jaipur made our tours with him very interesting and informative.

One thing to note: the guides will take you to vendors where they will receive a commission on sales. In general, the vendors offer quality items, but you have to be firm and comfortable putting your foot down to say 'no thank you' to your guide and vendor if you aren't interested in purchasing anything.

Hotel Reviews
Airlink Castle

We only stayed one short night while being transferred from Rajasthan to Muunar. The hotel was clean, and the staff was friendly. The best part of the hotel is the rooftop bar/pool area with a large-screen TV. Breakfast offered both traditional Indian and Western fare.

Authenticity & Character
Nothing unusual, but it's a nice, clean hotel.
Location
Staff
Cleanliness & Comfort
Fragrant Nature Munnar

The hotel was great, but we were here at the tail end of the prime season, so it was quiet (not necessarily a bad thing). In fact, we were redirected from one of the restaurants that was supposed to be open. The hotel sits perched on the side of one of the mountains and is viewable from the tea plantations and town below. The views from this hotel are AMAZING, and the massages are good also. The rooms were just the right size, and the staff was friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Houseboat

We were told the houseboat would travel through the canals, allowing you to see the small villages. What actually happens is you boat out from where you board for about an hour with about 10-15 other boats, some of which passed within touching distance. Then, you boat the hour back and dock next to a house where the boat can connect to their electricity. While our cook and captain were friendly enough, they spoke little to no English, so my husband and I couldn't really ask any questions about what we were seeing, what we were eating, etc. Also, while there are lights on the boat deck, they're quite dim and a funny color (pinkish?). As a result, we ended up going to be quite early. If we were to choose again, we wouldn't do this again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Forte Cochi (Heritage Hotel)

This was our last stay for our two-week visit to India. Forte Cochi is such a cute hotel with a lot of character! Our room was spacious and clean, the beds were very comfortable, and the staff was outstanding! The hotel is also located in a cute part of the city with shops all around. We will definitely stay here again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Metropolitan Hotel & Spa

We stayed two nights at the Metropolitan Hotel & Spa while in Dehli. The hotel was clean, and the employees were nice and attentive without being overbearing. We ate breakfast each morning at the restaurant, which had plenty of Indian and Western options. The only negative aspect of this hotel is that the Wi-Fi connection was adequate in the common areas but spotty in the rooms.

Authenticity & Character
Nothing was wrong per se - it was just a hotel.
Location
Staff
Cleanliness & Comfort
Wifi connection in the room was spotty.
ITC Mughal
Agra

Our stay at the ITC Mughal was very nice. The hotel & rooms were clean, comfortable, and spacious, with many options in common areas for exploring and lounging. The staff was friendly, and the breakfast included in our stay was a massive buffet with Indian and Western options. We also got a massage while staying here, and it was well-priced and good.

Authenticity & Character
Nothing in particular, but it's a very nice hotel.
Location
Staff
Cleanliness & Comfort
Chokhi Dhani Resort

Several friends from India recommended Chokhi Dhani to us. So, in fairness, I don't think we had the right expectations when we arrived. We just trusted their recommendation without much research. Chokhi Dhani is a resort modeled after a traditional Rajasthani village. Each room is designed as an individual "hut/house." In the evening, the grounds around the rooms were dimly lit, and few people were eating in the restaurant or outdoor buffet area. I'm guessing that most guests were next door where the shows, activities, shopping, and traditional Rajasthani restaurants are located. However, the dim lights and sparsely populated grounds were offputting. Regarding the activities next door, they were okay, but they seemed kind of cheesy. If you were visiting with children, I think it would have been more fun and interesting. Also, when we entered, we were told not to tip the performers, yet we had several who directly asked us for tips. The activities and shows are free, but it's an additional cost if you want to eat. It wasn't terrible - the rooms were clean, and the service was good. It just not what we had anticipated or wanted.

Authenticity & Character
Location
While it's still considered in Jaipur, it is a bit further out from city center.
Staff
Cleanliness & Comfort
Royal Heritage Haveli
Khatipura, Jaipur, Rajasthan

We stayed two nights at the Royal Heritage Haveli, and our room was HUGE! Built in the 18th century, they have done a very nice job of remodeling the building while keeping its integrity. The hotel is quiet and tranquil because there are only 18 rooms - a nice retreat after sightseeing all day! We ate one dinner and two breakfasts at the hotel, all of which were tasty.

Authenticity & Character
The hotel has been nicely remodeled and modernized while keeping the integrity of the building.
Location
Staff
Cleanliness & Comfort
Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on May 08, 2024
Dear Jean,
Thank you for taking the time to share your thoughts about your recent trip to India! We are pleased to hear that your experience in India was wonderful and that both you and your wife enjoyed every moment of this journey. We truly appreciate your kind words and appreciation of our team.
On behalf of the entire Active India team, we thank you for trusting and choosing us to organize your India tour.
We hope you visit India again in the future and explore even more of what our...
Read more

Dear Jean,
Thank you for taking the time to share your thoughts about your recent trip to India! We are pleased to hear that your experience in India was wonderful and that both you and your wife enjoyed every moment of this journey. We truly appreciate your kind words and appreciation of our team.

On behalf of the entire Active India team, we thank you for trusting and choosing us to organize your India tour.
We hope you visit India again in the future and explore even more of what our Incredible country has to offer.

We look forward to welcoming you to another India experiential tour in the coming future,

Best regards,

Ravi

Low stress travel planning
France | Apr 11 - Apr 16, 2024

S
Susan C.
Kansas City, MO | Reviewed on Apr 27, 2024
A special trip to Paris and Colmar, France with my sister was made much easier with help from Mathilde and Kim Kim. It was such a comfort to have accommodations, tours, museums and train tickets all arranged in advance. The need didn’t arise but there was extra security knowing that we could call the Kim Kim team with any problems during our trip.
We had a very special tour guide in Colmar where we learned more about the Alsace region and appreciated the history and beauty of the area. And...
Read more

A special trip to Paris and Colmar, France with my sister was made much easier with help from Mathilde and Kim Kim. It was such a comfort to have accommodations, tours, museums and train tickets all arranged in advance. The need didn’t arise but there was extra security knowing that we could call the Kim Kim team with any problems during our trip.
We had a very special tour guide in Colmar where we learned more about the Alsace region and appreciated the history and beauty of the area. And Paris was beautiful as ever. How exciting to see the city as it prepares to host the Summer Olympics. The advice to book museums early in the day was very good. Prior to our trip, it was very helpful to have a phone conversation with Mathilde to answer our questions and ease any travel anxieties. Vive la France!

Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on May 04, 2024

Bonjour Susan!
Thank you so much for this kind review, it was a pleasure to plan with you this surprise trip for your sister! I'm glad you had a great stress-free trip!
All the best in your future travels,
Mathilde