Kimkim Trip Reviews

4.8
Based on 18,229 ratings
Read 18,229 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Perfection in Greece!
Greece | Sep 22 - Oct 3, 2025

Janet
Janet C.
Ashburn, VA | Reviewed on Oct 04, 2025
Lea and sienna planned the perfect trip for us. E we loved all 3 hotels in Athens, Santorini and Paros. And when typical travel challenges arose, they were there and came up with fabulous and creative solutions that actually added to our experience. Read more

Lea and sienna planned the perfect trip for us. E we loved all 3 hotels in Athens, Santorini and Paros. And when typical travel challenges arose, they were there and came up with fabulous and creative solutions that actually added to our experience.

Hotel Reviews
Sofitel Athens Airport
Athens

Convenient and lovely. Rooftop restaurant was surprisingly good and accommodating of my husband’s food allergy.

Authenticity & Character
It was clean and pretty.
Location
Close to airport
Staff
Helpful and warm.
Cleanliness & Comfort
Summer Senses Luxury Resort
Paros

This was our favorite of the three hotels by far. It was BEAUTIFUL. We loved our room and the people there.

Authenticity & Character
It blended in with the surroundings.
Location
It was near Piso Livadi, a really quaint town with great restaurants.
Staff
Everyone was helpful and caring and friendly
Cleanliness & Comfort
Andronis Concept-Wellness Resort
Imerovigli, Santorini

It was beautiful and peaceful.

Authenticity & Character
Seemed to blend in well with the island and kept us far away from the crowds.
Location
Well situated
Staff
Warn and helpful.
Cleanliness & Comfort
xenodocheio Milos
Athens

Perfect downtown hotel. Comfortable, quiet and central.

Authenticity & Character
It was charming and we enjoyed watching the street traffic from our perch.
Location
Central and convenient for cabs and walking.
Staff
They were friendly and accommodating.
Cleanliness & Comfort
Activity Reviews
Small Cyclades Sailing Day Trip
Small Cyclades Sailing Day Trip
Paros

Loved the boat and the captain and his mate! Food was delish. They were GREAT hosts.

Quality of Experience
Captain’s stories
Food
They made us delicious snacks and lunch
Guides, Drivers and Staff
Charming and gracious.
Transport
Ultimate Private Wine & Beer Tasting
Ultimate Private Wine & Beer Tasting
Paros

We only went to one winery. It was GREAT but we expected a larger variety. Kimkim adjusted the cost appropriately when they found out. Yay kimkim!

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Caldera Catamaran Cruise
Sunset Caldera Catamaran Cruise
Santorini

Great boat! Fun staff! Nice guests who all did their own thing (which we loved!)

Quality of Experience
Food
Guides, Drivers and Staff
All friendly and helpful.
Transport
Cooking Class & Wine Tasting Experience
Cooking Class & Wine Tasting Experience
Santorini

We ate wonderful food, had fun cooking it and met some nice people.

Quality of Experience
Food
Delish!!!!
Guides, Drivers and Staff
Transport
Ancient Athens Acropolis & Mythology Walk
Ancient Athens Acropolis & Mythology Walk
Athens

You need to wear the right shoes! You will be climbing up rubble. Guide was extremely helpful and insightful.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Oct 07, 2025

Janet, it was so great working together on your trip! I love your photos!!! It looks and sounds like you had a wonderful time, and I'm so happy we contributed to that! I would love to help you plan a return trip to Greece in the future with more time in Paros! 🤗🇬🇷

Great trip, great guidance
Iceland | Sep 24 - Oct 3, 2025

Michael
Michael V.
Ashburn, VA | Reviewed on Oct 04, 2025
Gummi set up a terrific itinerary. He was great - always available, incredibly responsive and always helpful. He went above and beyond to make the trip memorable. Read more

Gummi set up a terrific itinerary. He was great - always available, incredibly responsive and always helpful. He went above and beyond to make the trip memorable.

Hotel Reviews
Hótel Framtíð
Djúpivogur

Friendly staff and nice location. Rooms are small and not well appointed. Shower was small and difficult to access. Breakfast was just ok.

Landhotel
Hella

Great hotel, beautiful rooms

Authenticity & Character
Very Scandinavian
Location
Quiet setting
Staff
Staff was terrific - responsive and friendly
Cleanliness & Comfort
Beautiful rooms
Magma Hotel
Kirkjubæjarklaustur

Fantastic hotel - private cabin, nice location. The restaurant was excellent.

Authenticity & Character
Beautiful cabins with nice amenities
Location
Cabin was on a lake with lovely views
Staff
Friendly and helpful
Cleanliness & Comfort
Cabin was beautifully appointed
Activity Reviews
Víðgelmir Lava Cave Experience
Víðgelmir Lava Cave Experience
Iceland
Quality of Experience
Guides, Drivers and Staff
Glacier Ice Cave Experience
Glacier Ice Cave Experience
Iceland

This is a great experience, however the climb to the cave can be strenuous and difficult according to conditions. If you have any difficulty with balance or heights you might skip this outing. Guides are great

Quality of Experience
Terrific guides who work with you
Guides, Drivers and Staff
They are more than willing to help those who need help
Transport
The super jeep was bit worn and the quality of the ride is very much based on the weather and conditions
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Oct 05, 2025

Thank you for the kind review Michael!
I am really happy to read that your enjed your Iceland trip so much and I do hope we will see you in Iceland soon again

All the best
Gummi

Mallorca highlight: The boat trip. Barcelona...
Spain | Sep 8 - Sep 23, 2025

S
SHANNON T.
San Jose, CA | Reviewed on Oct 04, 2025
Mallorca highlight: The boat trip.
Barcelona: Hotel was amazing. Food tour was great. City is a amazing. La Sagrada Famila and the tour with Dani was the highlight.
Seville: Hotel was great. Ferran our guide was awesome. It was HOT while we there, which slowed us down, but otherwise great visit. Beautiful city
Read more

Mallorca highlight: The boat trip.
Barcelona: Hotel was amazing. Food tour was great. City is a amazing. La Sagrada Famila and the tour with Dani was the highlight.
Seville: Hotel was great. Ferran our guide was awesome. It was HOT while we there, which slowed us down, but otherwise great visit. Beautiful city

Hotel Reviews
The White Camel Lodge
Agafay, Marrakech

The White Camel has the potential to be amazing. However, they haven't quite figured it out yet. They didn't take a credit card on arrival, so we were expected to pay for each drink/snack etc and tip in cash which was tough at the end of the trip. Lunch was offered on the menu, but took over an hour to get served. The room was really nice but had no way to contact the front desk or ask questions. The pool was great but again no way to order a drink/snacks without tracking someone down. The dinner and live entertainment was great. The views are spectacular.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Maison Arabe Hotel
Marrakech

Fantasic location. CLose enough to everything, but out of the way from all the crazyiness of the city center. Staff were helpful. Bar scene was great with live music.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Serras Barcelona
Barcelona

Amazing location. Every staff member was super helpful, top notch. Food was great. Service was incredible. When i'm back in Barcelona, this is where I will stay and will recommend to others.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
An Excursion & Night at the Agafay Desert
An Excursion & Night at the Agafay Desert
Spain

THey aren't quite ready for prime time.

Quality of Experience
Guides, Drivers and Staff
Transport
Barcelona Highlights: Guided Walk &  Iconic Sagrada Família
Barcelona Highlights: Guided Walk & Iconic Sagrada Família
Barcelona

Guide was amazing. Spectacular experience

Quality of Experience
Guides, Drivers and Staff
Transport
Hike Tramuntana & its Mountains Villages
Hike Tramuntana & its Mountains Villages
Spain

THe guide was incredible. Views were great. Longer hike than we expected and terrain was more intense than described. We managed.

Quality of Experience
Guides, Drivers and Staff
Transport
Mallorca by Sea: A Boutique Sailing & Snorkeling Experience
Mallorca by Sea: A Boutique Sailing & Snorkeling Experience
Mallorca

Great experience. Crew was great, small tour. Nice relaxing day

Quality of Experience
Guides, Drivers and Staff
Transport
we didn't have transport and relied on a taxi.
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Oct 13, 2025

Hi Shannon, thank you so much for taking the time to provide detailed feedback on your travels! I am glad to hear that you had a wonderful time discovering Spain & Morocco!🤩 I will pass your kind words to our team, drivers and guides and accomodation providers as they will be more than happy to know that they have contributed to your experience. On regards the accomodations in the dessert, the range of services (such as payment methods) are not quite the same as Europe or the States, they are trying their best to provide the best experience for the travellers tough😊 All All the best, Raquel

Everything was great! All went so smoothly, e...
Japan | Sep 18 - Oct 3, 2025

M
Mara Z.
Los Angeles, CA | Reviewed on Oct 04, 2025
Everything was great! All went so smoothly, each guide was so informative, JJ, Ian , kimru ,matsa all the drivers were so helpful as well.thank you again angel for everything. Mara and Josh Read more

Everything was great! All went so smoothly, each guide was so informative, JJ, Ian , kimru ,matsa all the drivers were so helpful as well.thank you again angel for everything. Mara and Josh

Hotel Reviews
Kimpton Shinjuku Tokyo By IHG
Tokyo

Perfect stay to end our trip in Japan. Absolutely lovely

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hakone Hotel Kajikaso
Hakone
Location
Staff
Cleanliness & Comfort
NAGARAGAWA SEIRYU HOTEL
Seki
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mercure Hida Takayama
Takayama
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mitsui Garden Hotel Kanazawa
Kanazawa

Beautiful decor, peaceful and perfect location .The staff amazing

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Garrya Nijō Castle Kyoto
Kyoto

Wonderful place.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Osaka Marriott Miyako Hotel
Osaka

Great comfortable and perfect location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Seki: Samurai Knife Making Experience at the Knife Museum
Seki: Samurai Knife Making Experience at the Knife Museum
Seki

Best experience the gentleman there were so helpful, kind and generous

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Oct 09, 2025

Hi Mara,
Thank you for choosing KimKim to arrange this trip for you. We deeply appreciate your trust, support, cooperation, patience, and understanding throughout the journey. Our warmest wishes go to you and your family — may happiness and health always be with you. We sincerely hope to see you on your next trip.
Best
Angel

Great Planning and Execution
Norway | Sep 13 - Sep 18, 2025

Michael
Michael L.
Chicago, IL | Reviewed on Oct 03, 2025
Alex and team were great to work with - knowledgeable, resourceful, and responsive. Kim Kim's process and online tools were quite well developed. We loved every bit of the custom itinerary Alex devised for us to see the splendor of Norway's fjords. Some travel partners show up well during part of the process and then disappear. Alex and team were with us all the way. I'd be happy to work with them again. Read more

Alex and team were great to work with - knowledgeable, resourceful, and responsive. Kim Kim's process and online tools were quite well developed. We loved every bit of the custom itinerary Alex devised for us to see the splendor of Norway's fjords.

Some travel partners show up well during part of the process and then disappear. Alex and team were with us all the way.

I'd be happy to work with them again.

Hotel Reviews
Kviknes Hotel
Balestrand

Magnificent hotel, beautifully situated. Great staff and solid food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Det Hanseatiske Hotel
Bergen

Terrible experience. Despite having reserved many months ahead, we were given rooms on the part of the fourth floor not served by an elevator. Not a great result for older folks. We were not clear why we got the worst rooms in the hotel when we had reserved so far in advance. The attendant, in a tired white undershirt, did not represent the hotel well. The 4th floor rooms were run down and the hottest in the hotel with no way to moderate temperature. Opening hte window was no solution due to noise from the nightlife just outside. While the the hotel is conveniently situated, location doesn;'t overcome the downsides.

Authenticity & Character
See above.
Location
Staff
Honor reservations made well ahead with decent rooms. Show more professionalism.
Cleanliness & Comfort
See above.
Hotel 1904
Ålesund

Great staff and location. Upper floor room had a funny configuration but worked out ok.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cider Tasting with Food Pairing
Cider Tasting with Food Pairing
Balestrand

Lovely little glimpse into local culture and economy. Short walk from hotel was lovely.

Quality of Experience
Food
Guides, Drivers and Staff
Self Guided Exploration Balestrand
Self Guided Exploration Balestrand
Balestrand

Magnificent town with some good walks.

Quality of Experience
Geirangerfjord Cruise & Day Trip
Geirangerfjord Cruise & Day Trip
Norway
Quality of Experience
Explore Ålesund
Explore Ålesund
Norway

Lovely town. Sadly, time to explore was curtailed trying to deal with luggage lost by the airline.

Quality of Experience
Local specialist: Alex Mottler

A U.S. - based operations manager please review this case
Chile | Sep 20 - Sep 30, 2025

A
amy m.
Los Angeles, CA | Reviewed on Oct 03, 2025
We were very pleased with the hotel selections on our trip, as we thoroughly enjoyed every property we stayed at.
We gave Tami the list of hotels that we want to stay when started the booking. However, we were disappointed with the transportation arrangements, which did not meet our expectations.
When booking, we specifically requested at least a sport utility vehicle and an English-speaking driver for all transfers. Unfortunately, the first long transfer from Llao Llao Hotel to AMA was a... Read more

We were very pleased with the hotel selections on our trip, as we thoroughly enjoyed every property we stayed at.
We gave Tami the list of hotels that we want to stay when started the booking. However, we were disappointed with the transportation arrangements, which did not meet our expectations.

When booking, we specifically requested at least a sport utility vehicle and an English-speaking driver for all transfers. Unfortunately, the first long transfer from Llao Llao Hotel to AMA was a negative experience. We were surprised to receive a small car with a non-English-speaking driver for a journey of over seven hours, including a border crossing.

Later we learned that both AMA and Explora provide reliable transfers to and from the airport directly through the hotels, with no excessive waiting times. Once we discovered this, we canceled the transfers arranged by Cami. However, when we requested a refund, it was denied, which was very disappointing.

In addition, we had requested aisle seats when booking the tour. Instead, we ended up in seats A and B on our SKY flight, which was uncomfortable. Due to this poor arrangement, we decided to pay out of pocket to switch our flights, moving from PMC–SCL on SKY to PUQ–SCL on LATAM, at our own expense.

In summary, while we were happy with all of the hotel accommodations and their services, we were not satisfied with the transportation that was arranged. We hope that a U.S.-based operations manager can review this case, especially as the final cost of this trip exceeded expectations. This was the first time, after many private tours booked through other companies, that we have felt the need to raise a complaint.

Hotel Reviews
Explora Torres del Paine
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel AWA
Puerto Varas

excellent hotel with good services and good tour guide. Good view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Santiago City Tour
Santiago City Tour
Santiago

The Santiago City Tour was a highlight of our trip. Everything was well-organized and the tour allowed us to explore the city in a meaningful way. We enjoyed every moment during this tour and found it to be an excellent way to see the city.

All Inclusive Program with Explora Patagonia Lodge
All Inclusive Program with Explora Patagonia Lodge
Torres del Paine

The all-inclusive programs we participated in were absolutely fantastic. We had no problems and everything was well-organized. We felt very well cared for and it enriched our stay significantly. I would highly recommend all-inclusive options for anyone visiting this area.

Local specialist: Camila Fierro

Book now and ask for Tayeb!!
Morocco | Sep 23 - Oct 2, 2025

Claire
Claire T.
Ashburn, VA | Reviewed on Oct 03, 2025
Our recent trip to Morocco was nothing short of magical, and I can’t recommend it enough. With the ease of planning through Kimkim and the customed itinerary and responsiveness from Ali and Said at Original Travels, everything went seamlessly from start to finish. Oringinal Travels took all the stress out of planning and allowed us to fully immerse ourselves in the experience. We explored Marrakech, Fez, Chefchaouen, and Essaouira, each destination offering its own unique beauty and... Read more

Our recent trip to Morocco was nothing short of magical, and I can’t recommend it enough. With the ease of planning through Kimkim and the customed itinerary and responsiveness from Ali and Said at Original Travels, everything went seamlessly from start to finish. Oringinal Travels took all the stress out of planning and allowed us to fully immerse ourselves in the experience.

We explored Marrakech, Fez, Chefchaouen, and Essaouira, each destination offering its own unique beauty and charm. From the colorful chaos of Marrakech’s souks to the serene blue streets of Chefchaouen and the coastal breezes of Essaouira, every stop felt unforgettable. One of the most memorable highlights was completely unplanned—we happened upon a tbourida, a traditional equestrian performance, and were swept away by the energy, artistry, and cultural pride of the event. It was the kind of authentic moment that will stay with us forever.

I especially want to highlight our driver, Tayeb, who made the entire experience extraordinary. He was not only professional and reliable, but also warm, kind, and deeply knowledgeable. Tayeb went above and beyond to make sure we felt safe, comfortable, and connected to the culture at every step. I would recommend to anyone planning a trip that you ask for Tayeb by name—he truly made our journey what it was.

Thanks to Kimkim, Original Travels, and Tayeb, our Moroccan adventure was unforgettable. I couldn’t imagine a better way to experience the beauty, history, and hospitality of this incredible country.

Hotel Reviews
Palais Sebban
Marrakech

The Riyadh in Marrakesh was really nice. Our room was laid out in an odd way with the showers and bathrooms located kind of in the middle of the room, which wasn't ideal for privacy when traveling with my daughter. It was a bit quirky, but I guess that's part of the charm of these older historical buildings. Overall, it was a good experience staying there.

Barceló Anfa Casablanca
Casablanca

The hotel is lovely and the staff very helpful, but oddly some basics fell way short. We stayed at Barcelo Anfa Casablanca on our first night in Morocco and again 9 days later on our way out of the country. In both rooms, the water leaked onto the floor. There seems to be some design problem with the showers. On our 2nd stay, the room had lnly one towel for two people and there was only a partial roll of toilet paper that didn't last the night. There was also no hairdryer in the room and no hooks in the bathroom for a toiletry bag or towel. These oversights made for a less than ideal stay and we ended up making an urgent call for delivery of toilet paper and a dry towel, the already used towel was on the floor soaking up water when we realized there was not another one. A hotel of this caliber should and could do better.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Marrakech Evening Food Tour
Marrakech Evening Food Tour
Marrakesh

The Marrakech Evening Food Tour could have been scheduled earlier in the trip. By the time we did it, we had already tried much of the Moroccan cuisine on our own. The guide wasn't very engaging, or perhaps it was a language barrier issue, but it wasn't quite the warm experience we had with the other guides during the trip.

Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Oct 03, 2025
Hi Claire, Thank you so much for taking the time to share such a detailed review of your trip. We are gald to hear that your Moroccan adventure was magical and that the itinerary, planning, and guidance from our team and Tayeb made the journey memorable. It’s wonderful to know that the unexpected moments, like the tbourida performance, added that authentic touch you’ll remember forever. We’ll be sure to pass on your kind words to Tayeb, he’ll be delighted to hear your feedback. We also... Read more

Hi Claire,

Thank you so much for taking the time to share such a detailed review of your trip. We are gald to hear that your Moroccan adventure was magical and that the itinerary, planning, and guidance from our team and Tayeb made the journey memorable. It’s wonderful to know that the unexpected moments, like the tbourida performance, added that authentic touch you’ll remember forever. We’ll be sure to pass on your kind words to Tayeb, he’ll be delighted to hear your feedback.

We also truly appreciate your honest feedback regarding your stays at Barcelo Anfa Casablanca. We are very sorry for the inconveniences you experienced with the rooms and amenities. Your observations about the shower, towels, toilet paper, hairdryer, and hooks are noted, and we will share them with the hotel so they can address these issues. Your comfort and satisfaction are very important to us, and we regret that these details impacted your stay.

Thank you again for trusting Original Travels and Kimkim with your journey. We hope to welcome you back to Morocco in the future for another unforgettable experience.

Best Wishes,
Ali

25 year anniversary trip
Italy | Sep 10 - Oct 1, 2025

G
GARY S.
Anchorage, AK | Reviewed on Oct 03, 2025
the trip was wonderful! The attention to detail was what we had hoped for. Wonderful divers at ever location. Each hotel was nice. A few of the hotels we would have liked closer to the main part of the city, but other than that the service at each location was great. And Eirini was great. And the lady who helped us each day.
We will definitely use KimKim again on our next overseas trip!
God Bless you all Thanks, Gary Swoffer Read more

the trip was wonderful! The attention to detail was what we had hoped for. Wonderful divers at ever location. Each hotel was nice. A few of the hotels we would have liked closer to the main part of the city, but other than that the service at each location was great. And Eirini was great. And the lady who helped us each day.
We will definitely use KimKim again on our next overseas trip!

God Bless you all

Thanks, Gary Swoffer

Hotel Reviews
Melian Boutique Hotel & Spa
Milos

wonderful staff. Great food!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Elia Ermou Athens Hotel
Athens

great location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Una Villa - Amalfi Boutique B&B
Amalfi

great hotel and location. Staff was wonderful.

Authenticity & Character
Location
Cabs are expensive in Italy!
Staff
They went over the top to help us in every way. Even drove us to one of our dinners!
Cleanliness & Comfort
Kraft Hotel Florence
Florence

a bit out of the main city for us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Relais Della Rovere
Colle di Val d'Elsa

great hotel and location. Staff was wonderful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Lattanzi Luxury Refuge
Torre di Palme

great hotel and location. Staff was wonderful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
H10 Palazzo Galla
Rome

great hotel and location. Staff was wonderful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Eirini Daouka
Eirini
Eirini Daouka
Local specialist in Greece | Replied on Oct 04, 2025

Dear Gary, thank you very much for your kind words. We are thrilled to know that you had such a wonderful time. Attention to detail is something we truly care about, so it means a lot to hear that everything ran smoothly for you. We are also proud to hear such kind feedback about our trusted partners.

We can’t wait to welcome you back to Italy and Greece! Arrivederci!

This trip to Crete was exceptional and exceed...
Greece | Sep 9 - Sep 30, 2025

Judy
Judy S.
San Jose, CA | Reviewed on Oct 03, 2025
This trip to Crete was exceptional and exceeded all my expectations. I’m really hard pressed to come up with a “favorite part”. But if I have to, I would say it was all the wonderful Greek people we met and made personal connections with. Of course because of my keen interest in ancient history and archaeology, exploring Knossos and other historical sites, Minoan and otherwise, was particularly thrilling for me. And don’t get me started on the incredibly delicious food! Oh and the impossibly... Read more

This trip to Crete was exceptional and exceeded all my expectations. I’m really hard pressed to come up with a “favorite part”. But if I have to, I would say it was all the wonderful Greek people we met and made personal connections with. Of course because of my keen interest in ancient history and archaeology, exploring Knossos and other historical sites, Minoan and otherwise, was particularly thrilling for me. And don’t get me started on the incredibly delicious food! Oh and the impossibly gin clear, turquoise, azure beckoning sea! We also enjoyed exploring the mountainous regions of Crete, little villages, hiking, and experiencing the warm, welcoming and incredibly hospitable Cretan people and their culture.
Siena was an incredible help in putting together this dream trip. Every driver, guides, experiences, and accommodations were wonderful. This trip of 3 weeks was seamless. We are truly looking forward to returning to Greece and will seek out and explore new adventures through the help and guidance of Siena and KimKim Travel. I highly recommend them with no reservations! (No pun intended!)

Hotel Review
Pnoe Breathing Life
Heraklion

What a beautiful resort! And what a posh, elegant, spacious and comfortable suite! We loved every minute we were there. The only drawback was that the beach was closed due to some government regulations. However, with our own en-suite private pool we were golden. For some, the proximity to the Heraklion airport may not be ideal. But for us, it wasn’t a deal breaker. The atmosphere is exceedingly calm, relaxing, modern, comfortable and elegant. Breakfast is phenomenal with more delicious foods than one could possibly imagine (or eat in one sitting). The restaurant offering Cretan dishes is beautiful, romantic and delicious. We ate there every night which is highly unusual for us but it was that good. I had a massage at the spa and that was a 5 star experience. I didn’t want it to end! We would definitely stay at this hotel again and highly recommend it!

Authenticity & Character
Excellent service, amenities, elegant and comfortable
Location
Outside of Heraklion but a reasonable taxi ride into town
Staff
Friendly, helpful and professional
Cleanliness & Comfort
Spotless resort, well maintained. Our bed was so comfortable, the air conditioning worked and the room was spotless and elegant.
Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Oct 07, 2025

Thank you so much for your review, Judy! ✨ It’s fantastic to hear that your three weeks in Crete were seamless and exceeded your expectations, from the incredible history at Knossos to the breathtaking scenery, local villages, and warm Cretan hospitality. I’m so glad you enjoyed your stay at Pnoe Breathing Life and that every guide, driver, and experience contributed to making this trip truly memorable. It was a pleasure helping put this adventure together, and I can’t wait to help you plan your next journey in Greece!

All of our guides were wonderful! We enjoyed ...
Italy | Sep 16 - Sep 26, 2025

S
Susan F.
Chicago, IL | Reviewed on Oct 03, 2025
All of our guides were wonderful! We enjoyed all of their knowledge and passion that they had for their jobs. Meeting the guides in hotel lobby was the easiest and least confusing . Really enjoyed the private or small group tours the best. All of our drivers were on time and very polite. We arrived on time to all of our destination's. Read more

All of our guides were wonderful! We enjoyed all of their knowledge and passion that they had for their jobs.

Meeting the guides in hotel lobby was the easiest and least confusing . Really enjoyed the private or small group tours the best.

All of our drivers were on time and very polite. We arrived on time to all of our destination's.

Hotel Reviews
Hotel dei Borgognoni
Rome

This hotel had a great location- Just steps away from the Spanish steps and Trevi fountain. The rooms are in need of updating but they were clean. Over all probably our least favorite hotel of the trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Continental
Sorrento

The breakfast was wonderful! The room was beautiful and the staff was very attentive. Food choices were over the top!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Orto de' Medici
Florence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Argentina Residenza Style Hotel Rome
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bye Bye, Italy!
Bye Bye, Italy!
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Vatican & Sistine Chapel Group Tour
Vatican & Sistine Chapel Group Tour
Rome

Alessandro was the best! Our group was on 6 people, I strongly recommend seeing this venue with a small group. There is so much to see and all of it is almost too much to take in. Alessandro was very good at explaining the things that we were seeing.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit to the Colosseum & Roman Forum
Guided Visit to the Colosseum & Roman Forum
Rome

We were not able to locate our guide for this tour so we missed it. We arrived 30 minuets early and asked directions from several different people and still were not able to find the meeting place.

Pasta & Tiramisù Cooking Class
Pasta & Tiramisù Cooking Class
Rome

FUN! Our Chef was a ball of fire- Enjoyed making the pasta and terimisu

Quality of Experience
Food
Guides, Drivers and Staff
Transport
One Day on the Amalfi Coast with driver (Amalfi, Positano, Ravello)
One Day on the Amalfi Coast with driver (Amalfi, Positano, Ravello)
Italy

We had a great time with our guide- Germano (not sure of spelling) Really enjoyed seeing the Amalfi Coast

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Pompeii Walking Tour
Explore Pompeii Walking Tour
Italy

This was our second time in Pompeii, the tour guide was very knowledgeable and we enjoyed seeing things that we didn’t on our first trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Chianti - Small group guided Tour with Tuscan Wine Tasting
Chianti - Small group guided Tour with Tuscan Wine Tasting
Italy

Luciana was a great guide- She was very informative and we has a great day!

Quality of Experience
Guides, Drivers and Staff
Transport
Florence Food Tour
Florence Food Tour
Florence

This was not exactly what we thought it was going to be like. The people in the group were all fun but we were disappointed in some of the food choices.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Uffizi Galleries private guided Tour
Uffizi Galleries private guided Tour
Florence

Once again Sara was amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Florence Walking Tour and Accademia Visit
Florence Walking Tour and Accademia Visit
Florence

Sarah was our guide and she had a great passion for her job. We really enjoyed spending the day with her. She was a fountain of information!!

Quality of Experience
Guides, Drivers and Staff
Transport
Rome by night in Golf Cart
Rome by night in Golf Cart
Rome

We had a perfect night to see the sights of Roam by night. We enjoyed our guide and the sites that he took us to.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Giulia Bonati
Giulia
Giulia Bonati
Local specialist in Padova, Italy | Replied on Oct 13, 2025

Dear Susan,

Thank you so much for your kind words! We're delighted to hear that you enjoyed your experience with our guides and drivers. It's wonderful to know that their knowledge, passion, and punctuality made the difference!

We’re also glad to hear that meeting in the hotel lobby was convenient for you and that the private and small group tours stood out as favorites — we believe those intimate experiences really help bring the destination to life.

We truly appreciate your feedback and hope to welcome you in Italy once more in the future!
CIAO!
Giulia

Germany ist Wunderschön
Germany | Sep 22 - Oct 1, 2025

E
Edward M.
Manhattan, NY | Reviewed on Oct 03, 2025
The Trip was excellent, we had a wonderful time it was well organized.
Here are few specific notes
Oktoberfest Tour, in our itinerary and vouchers the tour was scheduled for 10AM, at the time I reached out to the provider directly the tour started at 10:30 AM. The guides were excellent and we had a great time, there seemed to be confusion on the time the tour started. Hotel Restaurant Der Engel in Sasbachwalden: Hotel was great, there was some confusion they had us also reserved for... Read more

The Trip was excellent, we had a wonderful time it was well organized.
Here are few specific notes

Oktoberfest Tour, in our itinerary and vouchers the tour was scheduled for 10AM, at the time I reached out to the provider directly the tour started at 10:30 AM. The guides were excellent and we had a great time, there seemed to be confusion on the time the tour started.

Hotel Restaurant Der Engel in Sasbachwalden: Hotel was great, there was some confusion they had us also reserved for dinner in their restaurant both nights, we did not attend dinner there. We thought it worth noting it included breakfast and dinner.

General note some hotels required reservations in advance for parking, it when driving it should be noted which hotels require paid or reserved parking.

Aside for these few notes I would say the trip was really great, we enjoyed all the guided tours and felt we were very well taken care of. We will return to Germany and look forward to our next Kim Kim travel plan in our future travels.

Best,
Edward Maar

Hotel Reviews
nhow Berlin
Berlin

Great location, river view was lovely. Breakfast was excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Mittermeier Hotel & Restaurant
Rothenburg o.d.T.
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Restaurant Der Engel
Sasbachwalden

Lovely little town nice rooms, excellent breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Schlosskrone
Füssen im Allgäu
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Opera
Munich

Beautiful rooms, 10-15 minute walk to the old town. Breakfast was elegant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Royal Potsdam Tour
Private Royal Potsdam Tour
Berlin

Tour guide was great, this tour complimented the tour of Berlin previously rounding out the Prussian history and WW2.

Quality of Experience
Guides, Drivers and Staff
Transport
Berlin Craft Beer Off-the-Beaten-Path Tour
Berlin Craft Beer Off-the-Beaten-Path Tour
Berlin

This was a fun activity to see the emergence of the craft beer culture in Berlin from the solid foundation of German Beer and purity laws to what they can do now with their craft beer scene.

Quality of Experience
Guides, Drivers and Staff
Transport
Berlin Introduction
Berlin Introduction
Berlin

Guide was excellent, this was a great introduction to the city and its history. We got a real sense of the history of Berlin, the war, and elements of modern day Berlin.

Quality of Experience
Guides, Drivers and Staff
Transport
Former Nazi Rally Ground Tour
Former Nazi Rally Ground Tour
Germany

Sober look at the history of the rally grounds and the tour guide was very knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Transport
Oktoberfest private tour with Augustiner Keller tour
Oktoberfest private tour with Augustiner Keller tour
Munich

The guides were amazing and ensured we had a super fun time. There was some confusion on the time the tour started, but once we go going we had a great time!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Oct 06, 2025

Guten tag Edward,
Thank you SO much for your kind review :)
We note carefully your feedbacks and comments - this is very helpful to improve our services.
Glad you enjoyed Oktoberfest!!
See you soon maybe in France or Switzerland?
Valentine

Azores was as advertised and we valued all the assistance
Portugal | Sep 23 - Oct 1, 2025

J
Jeff H.
Ashburn, VA | Reviewed on Oct 03, 2025
We had a great time in the Azores. Marina was super helpful in taking the standard trip packages and working with us to tailor it to our interests - more food, less guided hikes etc. She was flexible in working with us when we wanted to book some hotels with miles but still keeping all the elements of the trip in the "plan" that was provided even those that we booked ourselves. She was able to book flights, rental cars, a few transfers and the bike and food tours. When the food tour had... Read more

We had a great time in the Azores. Marina was super helpful in taking the standard trip packages and working with us to tailor it to our interests - more food, less guided hikes etc. She was flexible in working with us when we wanted to book some hotels with miles but still keeping all the elements of the trip in the "plan" that was provided even those that we booked ourselves. She was able to book flights, rental cars, a few transfers and the bike and food tours. When the food tour had adjustments due to availability she and the team came up with great alternatives. On the ground when weather impacted the trip the team was responsive in communicating with us about potential changes in schedule or not. It was very reassuring to have locals on the ground able to help out even with questions.

Activity Review
Eat With a Local in Azores
Eat With a Local in Azores
São Miguel Island

Perfect combination of city tour, interesting food locations and local wine experiences. We went back to 2 of the places we saw on the tour!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Oct 06, 2025

Hi Jeff😊 Thank you so much for your kind words! I am thrilled to hear that you had such a magnificent trip despite of the weather in the Azores and that you had such an immersive and memorable experience in Portugal. It was a true pleasure helping you plan your trip and I will share your kind words with all the team 🤩
I truly appreciate your trust in Espiritu Travel, and we can’t wait to help you plan your next adventure. Until then, we wish you many more incredible travels!

The planning process was so easy and Adam rea...
Portugal | Sep 18 - Sep 30, 2025

N
Nina D.
Newark, NJ | Reviewed on Oct 03, 2025

The planning process was so easy and Adam really listened to what we were looking to do in Portugal. The trip was flawless and we will use kimkim for all of our future vacations

Local specialist: Adam Gomez

Wonderful and educational trip to Morocco
Morocco | Sep 21 - Oct 3, 2025

S
Sydney C.
Seattle, WA | Reviewed on Oct 03, 2025
We had a wonderful introduction to Morocco. We deeply appreciated learning about its culture, history and hope for the future. The historical and cultural sites exceeded our expectations and enriched our knowledge of Morocco. The camel rides and glamping were exciting, but the visits to the Medinas, Kasbahs, and souks were major highlights and educational opportunities. The sights, sounds, smells and sensory aspects all enhanced the experience. Our guides, Chakib and Hassan were... Read more

We had a wonderful introduction to Morocco. We deeply appreciated learning about its culture, history and hope for the future.

The historical and cultural sites exceeded our expectations and enriched our knowledge of Morocco. The camel rides and glamping were exciting, but the visits to the Medinas, Kasbahs, and souks were major highlights and educational opportunities. The sights, sounds, smells and sensory aspects all enhanced the experience.

Our guides, Chakib and Hassan were particularly outstanding. However, the pièce de resistance - our superb, competent, caring and funny driver Ayoub- is really what made the difference! We would recommend him anytime and would absolutely use his services again.

We also appreciated the attentiveness of many of the Riads and hotels. We also had a great camel attendant, Abdul on our sunset trek in the Sahara.

Hotel Reviews
Riad Le Pèlerin
Marrakech

Lovely appointments, quite clean. Bedroom was nicely appointed with a clean modern feel. Appreciate having a proper shower too. My only beef is that the room was so narrow, I could not walk sideways to get in the bed. I had to sort of slide in. I am sure the larger rooms were great.

Authenticity & Character
Nicely appointed
Location
A little of beaten path
Staff
Very pleasant and helpful.
Cleanliness & Comfort
Clean and mostly comfortable excepting for the lack of room around the bed.
Hotel Le Medina Essaouira Thalassa Sea & Spa MGallery
Essaouira

This hotel has great bones but is in dire need of a makeover. Everything was quite tired. Musty carpets, finishes that are worn, hard to contain the water when showering, etc. Very helpful and friendly staff and good location.

Authenticity & Character
Not much character but the room need a makeover in just about every way.
Location
Easy to get to the places of interest
Staff
Special help when needed by Ayoub at the front desk.
Cleanliness & Comfort
Ksar El Kabbaba
Skoura

Wonderful property. We were given a tour on arriving which made for a good first impression. The pool, restaurant and entry ways made for a great feel. The room was nicely appointed but alas the bathroom configuration with a tub without a glass partition with a hand held shower was not easy to maneuver without giving the floor a good soaking. The staff were all wonderful, in particular our waiter at dinner and breakfast, Lassene (sp?) who was not only helpful but incredibly professional. He was truly excellent! The welcome at reception should also be noted.

Authenticity & Character
Location
Staff
Especially our waiter at dinner.
Cleanliness & Comfort
The bed was comfy
Tiziri Luxury Camp
Merzouga

Wonderful experience! The camel ride was well done. Our camel, Abdul, was very caring and competent helping us to enjoy the moment. The entire environmentally friendly concept of the camp was immensely appealing to us and we were quite appreciative. Everything was good from the lodging, to the staff, to the food, and the entertainment around the campfire. The only problem was that while the shower was great , the drain seemed to have been blocked as the water didn’t flow out even overnight. Apart from that one issue, we thoroughly enjoyed our stay there.

Authenticity & Character
Location
Staff
They not only were friendly and efficient but also great entertainers!
Cleanliness & Comfort
Villa Pomme d'Or
Midelt

Staff was welcoming and friendly. While being able to sit outside was great the furniture was decrepit and the lawn did not invite one to venture in as it was uncut. The room… ok. The bathroom…in a word- awful. And the shower was actually the better part this time. The toilet seat was essentially falling off and the rest of the facilities were not much better.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bathroom as noted. Property wasn’t all that well kept either.
Riad Braya
Fes Medina

Interesting and eclectic room. The rest of the Riad also had a very original and authentic feel. The staff was very helpful and accommodating. Lovely ambience. The only fly in the ointment was trying to shower in a tub with a hand held wand without flooding the entire floor- especially for older folk. We essentially had to become contortionists. Apart from that we quite enjoyed our stay there.

Authenticity & Character
Had a traditional Riad feel
Location
Good access to most things
Staff
Very helpful
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen

Friendly and accommodating staff. Had a good dinner. Bathroom was kind of weird and the room around the basin a bit confining but at least it had a real shower!

Authenticity & Character
Location
Easy access to the main sites.
Staff
Front desk especially helpful.
Cleanliness & Comfort
Riad Mokhtar Tanger
Tangier

Very affable staff. Food and service were great.

Authenticity & Character
The ambiance of the garden and the decorations.
Location
Staff
Had a fabulous server at dinner. Very helpful and affable.
Cleanliness & Comfort
Riad Dar Dar
Rabat

Awful bathroom. Didn’t drain well and at times we had to watch our footing on the wooden slats. Could use some better appointments and fixtures. Very helpful staff and dinner wasn’t bad.

Authenticity & Character
Location
Convenient
Staff
Cleanliness & Comfort
Bathroom killed the score
Activity Review
Private transfer from Casablanca Airport to Rabat via Casablanca City
Private transfer from Casablanca Airport to Rabat via Casablanca City
Morocco

Our first meeting with our amazing driver Ayoub! Everything went like clockwork. Even worked in a quick stop at the mosque in Casablanca.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Oct 06, 2025
Hi Sydney, Thank you for your detailed review of your Morocco trip. We're delighted that you had a wonderful introduction to Morocco and that the cultural and historical experiences exceeded your expectations. We're especially pleased to hear such high praise for Chakib, Hassan, and particularly Ayoub. Your recommendation means a great deal, and we'll make sure they know how much you appreciated their service. We're also glad Abdul contributed to making your Sahara experience memorable. We... Read more

Hi Sydney,

Thank you for your detailed review of your Morocco trip. We're delighted that you had a wonderful introduction to Morocco and that the cultural and historical experiences exceeded your expectations.

We're especially pleased to hear such high praise for Chakib, Hassan, and particularly Ayoub. Your recommendation means a great deal, and we'll make sure they know how much you appreciated their service. We're also glad Abdul contributed to making your Sahara experience memorable.

We appreciate your candid feedback about the accommodations. We've noted your observations regarding bathroom facilities and maintenance issues at several properties. These insights are valuable, and we will work with our accommodation partners to address these concerns and ensure future guests have a more comfortable stay.

On a positive note, we're glad you experienced excellent hospitality from the staff throughout your journey and enjoyed the unique atmosphere at properties like Tiziri Luxury Camp.

We would be honored to welcome you back to Morocco in the future.

Warm regards,
Mohamed

Two incredible weekw
Vietnam | Sep 17 - Sep 26, 2025

J
Joseph L.
Wonder Lake, IL | Reviewed on Oct 03, 2025
Our visit to Vietnam and the support getting around was absolutely excellent. The initial planning was handled so professionally that any concerns we had were immediately taken care of and then once we were on our vacation any problems we had were instantly corrected. An example of this is on the second night we were on a sleeper bus which was incredibly uncomfortable. We were scheduled to take three more nights of this form of transportation on our itinerary.
We contacted our team and...
Read more

Our visit to Vietnam and the support getting around was absolutely excellent. The initial planning was handled so professionally that any concerns we had were immediately taken care of and then once we were on our vacation any problems we had were instantly corrected. An example of this is on the second night we were on a sleeper bus which was incredibly uncomfortable. We were scheduled to take three more nights of this form of transportation on our itinerary.
We contacted our team and alternate transportation was made immediately to us.

The guides we had for our trip were excellent. Unfortunately I am not very good at names nor writing down their Vietnamese names, needless to say we were delighted with all guides that were provided. Not only were they excellent sources of information but they made sure we were having a good time. The personnel assigned to us were a pleasure to be with. I cannot sa& lucky we were to have this service for this adventure.

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Oct 10, 2025

Dear Joseph,

Thanks so much for your wonderful review! We’re really glad to know that you enjoyed your holiday trip in Vietnam with your friend and everything went smoothly.

Your feedback is highly appreciated, as it enables us to further develop our services.It was a big pleasure for us to organize your holiday. Thank you again for trusting our company, and we hope to see you again!

From Vietnam with love,
Hien

Thailand, WOW
Thailand | Sep 20 - Sep 30, 2025

M
Mordechay T.
Potomac, MD | Reviewed on Oct 03, 2025
Like I did before in my previous Kimkim experience, I'd like to split this review into 2: the kimkim team and the destination:
The kimkim team: Once again, the team was absolutely amazing, super responsive, flexible, accommodating, even while already within our trip, we asked for itinerary changes, additions and the kimkim team was absolutely great at accommodating, fast and with a smile, we felt in great hands throughout the entire journey, before and while on the trip, THANK YOU kimkim...
Read more

Like I did before in my previous Kimkim experience, I'd like to split this review into 2: the kimkim team and the destination:
The kimkim team: Once again, the team was absolutely amazing, super responsive, flexible, accommodating, even while already within our trip, we asked for itinerary changes, additions and the kimkim team was absolutely great at accommodating, fast and with a smile, we felt in great hands throughout the entire journey, before and while on the trip, THANK YOU kimkim Team!!

The destination: Thailand is one of those places you fall in love with easy, you get the feeling while on the trip that you want to move there, the people are nice and welcoming, you always feel safe and views and attractions are just mesmerizing, you really don't want to go back home... unless you already live there :)
We will definitely come back to Thailand, we have some takeaways in terms if things we want to do differently, like renting a car or bikes while on the islands, that is more cost effective than taxis, choosing specific hotels and room types, locations on the islands etc... but other than that, perfect vacation!

Hotel Reviews
The Park Nine Suvarnabhumi
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Santhiya Koh Phangan Resort & Spa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Sukosol Hotel, Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Meliá Koh Samui

Poor maintenance, expected a lot more from this global Spanish chain

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Oct 06, 2025

Hi Motti,

Thank you so much for your kind feedback!
I’m really glad to hear that you had a wonderful time here in Thailand. I’ll be sure to share your lovely message with my team at CK41 Tours.

Warm regards,
Tina

Moonika put together a great itinerary for ou...
Lithuania | Sep 22 - Sep 30, 2025

Paulina
Paulina V.
Manhattan, NY | Reviewed on Oct 03, 2025

Moonika put together a great itinerary for our road trip through the Baltics and Poland. She was very responsive throughout ensuring a smooth trip and able to make adjustments as needed while we were already there.
Our accommodations were beautiful and the drivers very professional. Highly recommend!

Local specialist: Moonika Apart
Moonika
Moonika Apart
Local specialist in Rovaniemi | Replied on Oct 03, 2025

Thank you for your review Paulina! I'm glad to hear you enjoyed your trip and all the accommodations and services. I hope to have you as our guests again in the future!
Best,
Moonika

Marisa truly did put together a magical trip ...
Portugal | Sep 22 - Sep 25, 2025

D
Darlena M.
Flagami, FL | Reviewed on Oct 03, 2025
Marisa truly did put together a magical trip to Portugal for us. The tours were great, and we had time to explore ourselves. Her recommendations for dinners were excellent. It was awesome how we had all the numbers for tour operators on WhatsApp so if anything happened we could contact them….it was so reassuring . She really knows how to plan a trip to Portugal! We will be back and request her expertise again! Read more

Marisa truly did put together a magical trip to Portugal for us. The tours were great, and we had time to explore ourselves. Her recommendations for dinners were excellent. It was awesome how we had all the numbers for tour operators on WhatsApp so if anything happened we could contact them….it was so reassuring . She really knows how to plan a trip to Portugal! We will be back and request her expertise again!

Hotel Review
NH Hotel Porto Jardim
Porto

Central location, great breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Douro River Escape: 1-Hour Exclusive Cruise
Private Douro River Escape: 1-Hour Exclusive Cruise
Portugal

The captain was running behind, which was initially ok - we didn't mind waiting. But then our boat ride only lasted 40 minutes. We literally left the dock, did a short back and forth on the river, then came back to the dock. He gave us peanuts and one little glass of wine - he didn’t even offer to refill our glass, although he had opened up a new bottle of wine.

Quality of Experience
Guides, Drivers and Staff
Transport
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal

The tour of the winery was great, but we only had a couple tastings and then had to sit there for 30 minutes waiting for lunch. The lunch was in a crowded room with other tourists. It was very impersonal, and our waiter was very rude- probably because he was overwhelmed with the amount of people he had to serve at once.

Quality of Experience
Guides, Drivers and Staff
Transport
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

Nice to have a private driver, but would have liked to see a little more than just going back and forth from the winery.

Quality of Experience
Guides, Drivers and Staff
Transport
To Eat Suggestion: Terra Nova
To Eat Suggestion: Terra Nova
Porto

Food was great, but if you want to sit outside, best to just show up when it opens. (Reservations get seated inside.)

Quality of Experience
Guides, Drivers and Staff
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Great way to learn about Porto and get the lay of the land

Quality of Experience
Guides, Drivers and Staff
To Eat Suggestion: Brasão - Coliseu
To Eat Suggestion: Brasão - Coliseu
Porto

Perfect place to try Porto special dishes

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marisa Agulhas
Marisa
Marisa Agulhas
Local specialist in Lisbon | Replied on Oct 03, 2025

Dear Darlena,

Thank you so much for your kind words! I'm absolutely thrilled to hear that you had such a magical experience in Portugal. It was a pleasure planning your trip, and I'm so glad the tours, recommendations, and the support system worked out perfectly for you.

It means a lot to me that you felt well taken care of, and I'd be honored to plan your next adventure to Portugal! Whenever you're ready to explore more, just let me know, and we’ll create another amazing experience together.

Looking forward to your next trip!
Your Friend in Portugal - Marisa

Uma did an outstanding job of asking question...
New Zealand | Sep 11 - Oct 1, 2025

S
Scott L.
Dallas, TX | Reviewed on Oct 03, 2025
Uma did an outstanding job of asking questions about our interest and then proposing an amazing trip. We had a wonderful 3 weeks so saw a lot of New Zealand. We would highly recommend her to others. Read more

Uma did an outstanding job of asking questions about our interest and then proposing an amazing trip. We had a wonderful 3 weeks so saw a lot of New Zealand. We would highly recommend her to others.

Hotel Review
SkyCity Hotel
Auckland

Super location and views. Dinner in tower is a must

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Mitai Maori Village
Mitai Maori Village
Rotorua
Waitomo Glow Worm Cave Tour
Waitomo Glow Worm Cave Tour
New Zealand
Cape Reinga Half Day Tour by Aeroplane
Cape Reinga Half Day Tour by Aeroplane
New Zealand
Waiheke Island Vineyard Explorer
Waiheke Island Vineyard Explorer
New Zealand
Enjoy the panoramic view of Auckland from Sky Tower
Enjoy the panoramic view of Auckland from Sky Tower
Auckland
Local specialist: Uma Natarajan
Uma
Uma Natarajan
Local specialist in New Zealand | Replied on Oct 03, 2025

Dear Scott & Debbie,

Thank you so much for your kind words and the review. I absolutely enjoyed assisting you during your New Zealand Holiday.

Please keep in touch. I would be delighted to see you again in our beautiful country.

Warm regards,
Uma

Roberto was an excellent travel advisor. Fro...
Croatia | Sep 16 - Sep 23, 2025

D
Darlene S.
Seattle, WA | Reviewed on Oct 03, 2025
Roberto was an excellent travel advisor. From our first email conversation, he always seemed to know what we needed. His network of drivers were always there when scheduled. And we’re very knowledgeable. The guides spoke excellent English and led us through our adventure with all their local knowledge. Johnny was especially helpful after I forgot the vouchers for our Krka National Park tour. Within minutes, he notified Roberto and Roberto sent him the vouchers. Read more

Roberto was an excellent travel advisor. From our first email conversation, he always seemed to know what we needed. His network of drivers were always there when scheduled. And we’re very knowledgeable. The guides spoke excellent English and led us through our adventure with all their local knowledge. Johnny was especially helpful after I forgot the vouchers for our Krka National Park tour. Within minutes, he notified Roberto and Roberto sent him the vouchers.

Hotel Reviews
Valamar Collection Dubrovnik President Hotel
Dubrovnik

Huge hotel . Around 500 rooms. Our room 3049 was about a quarter mile to the elevator. The room was very nice but the view of the beach was obscured by shrubs. The view overlooking the Adriatic and the sunsets was great. The beach was quite nice and the staff was helpful.

Hotel Marul
Split

Lovely boutique hotel of 14 rooms. It was within walking distance of all the old town. Very good morning breakfast. The staff was very friendly and helpful.

Authenticity & Character
Location
Walking distance to all the old town sites.
Staff
So very helpful.
Cleanliness & Comfort
Activity Reviews
Krka National Park- 1 days trip from Split
Krka National Park- 1 days trip from Split
Split

Beautiful drive up to the park and back. The ferry ride up to the falls nice. Not too long, just 15 minutes. The white swans were so elegant. The hike up the falls was a bit steep but the history of the power house was enlightening. A very pleasant tour.

Explore Split & Diocletian's palace
Explore Split & Diocletian's palace
Split
Arrival in Split and transfer to accommodation
Arrival in Split and transfer to accommodation
Split
Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Oct 03, 2025

Dear Darlene,

Thank you very much for your feedback. It was a pleasure meeting you both and hosting you in Croatia! I am very happy to hear you liked the trip and that i was able to help. We always appreciate the trust given.
Sending you both many thanks and regards from Croatia!
Best
Robi

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.