Kimkim Trip Reviews

4.8
Based on 17,449 ratings
Read 17,449 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Perfect honeymoon in Costa Rica!
Costa Rica | Jun 18 - Jul 1, 2025

Rose
Rose T.
Acme, PA | Reviewed on Jul 23, 2025
We had an incredible time in Costa Rica!! All the accommodations and adventures were exactly what we were looking for, and we had a perfect balance of luxury and adventure that was still affordable. It made for a perfect honeymoon! We loved our guides, especially Andres in the Cloud Forest- he was so knowledgeable and so much fun! It really felt like he wanted to get to know us, and it was clear how much he loved nature and how he wanted to share his knowledge with us. Read more

We had an incredible time in Costa Rica!! All the accommodations and adventures were exactly what we were looking for, and we had a perfect balance of luxury and adventure that was still affordable. It made for a perfect honeymoon! We loved our guides, especially Andres in the Cloud Forest- he was so knowledgeable and so much fun! It really felt like he wanted to get to know us, and it was clear how much he loved nature and how he wanted to share his knowledge with us.

Hotel Reviews
Lomas del Volcán
Fortuna

This hotel is beautiful- it has a great view of the volcano, but it was so overcast that we only really saw it on our first day. The pool is super nice, but the one with the swim up bar is heated to the point where it feels like a hot tub- way too hot for a hot Costa Rican day! There is a second pool right next to it that is nice and cool, but I'd definitely prefer for the cooler pool to be the one with the swim up bar! The other drawback of the hotel is that it's really spread out- that gives lots of privacy, but we had to take a 5 minute walk up a super steep hill to get to our room from the main area where the restaurant and lobby were. Finally, the restaurant was nice and very fancy, but I actually had an allergic reaction from eating the quesadilla there- the shrimp is cooked in a cashew sauce and there was no note of that on the menu. So be careful if you have food allergies! Overall the room was super nice and private, and there were gorgeous views. The property itself is like a mile down a private road, which can be nice but it did make it completely impossible to walk anywhere.

Authenticity & Character
Vibes were great!
Location
Nice views, but very removed from town.
Staff
I had an allergic reaction to the food, as the shrimp in my quesadilla was cooked in a cashew sauce and it wasnt noted on the menu. We had to go back to our room urgently to get my medication, and they brought the food- and the bill- to our room. You would think that the least they could do was comp the meal that almost caused me to go into anaphylactic shock!
Cleanliness & Comfort
Cloud Forest Lodge
Monteverde

This hotel is an absolute must- by the time we were leaving, we knew that we would be back again one day. It is a crazy drive up the mountain to the very top- I'd recommend getting a transfer if you don't feel super comfortable driving. Some of the roads are completely washed out and super steep and bumpy- the drivers know what they're doing though! This hotel was absolutely gorgeous, but nothing compares to the view and vibes in the restaurant. We went during the rainy season, and our first night at the hotel there was this incredible rolling thunder, a steady rain, and misty clouds just rolling into the open air restaurant- it's cooler up in the mountains so it wasn't hot at all. We sat outside, completely protected from the rain, and played cards and had drinks for hours. Not only are the vibes incredible, but it was some of the best food we had. Everything we tried on the menu was absolutely delicious. We only stayed there for two nights, but we would have been happy there for a week at least. There is so much to see in the cloud forest, and the towns nearby have even more great restaurants. This was the highlight of our trip for sure.

Authenticity & Character
The restaurant, with the fire, open air, and rolling mists was just absolutely breathtaking.
Location
In the middle of the cloud forest- how could you go wrong?!
Staff
Everyone there was so kind! We chatted with our waiter all night long, and everyone was so patient with my Spanish- I speak pretty well but not perfectly, and can get nervous about it- but everyone was so impressed and kind!
Cleanliness & Comfort
The rooms seemed to be brand new- everything was perfectly clean, safe, and comfortable.
Activity Reviews
Whitewater Rafting Sarapiqui River (Class III-IV)
Whitewater Rafting Sarapiqui River (Class III-IV)
Costa Rica

This was so much fun! I was worried that the rapids would be too difficult, but we had 4 relatively fit people in our raft and we all did a pretty good job of handling it well, we also had a great guide! Nobody fell out, and we stopped halfway through and had some delicious fresh fruit and switched who was in the front. The front was definitely more difficult but it was super fun the whole time! Be prepared- it is an hour drive from La Fortuna, which we weren't prepared for. It goes by quick and is definitely worth it, but a change of dry clothes is key! You will get 100% soaked on the river, so I wore a bathing suit under athletic wear that didn't get too heavy when it got wet.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cloud Forest Reserve Privately Guided Hike
Cloud Forest Reserve Privately Guided Hike
Monteverde

This was the best excursion of our trip! Andres was an incredible guide, and we had a great time. We took our time walking through the jungle, and he pointed out everything he saw- coati, snakes, frogs, certain types of plants, monkeys, etc. We saw so much, and we never would have been able to see half of it without our guide! The cloud forest is absolutely breathtaking. It was the excursion that I was least excited about going into the trip, and it ended up being my favorite one.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Jul 24, 2025
Hello Rose, thank you for taking the time to write your thoughts about your trip. First, I'm so glad that your honeymoon trip was successful and you will have a lifetime of memories to look back on. It sounds like the Cloud Forest Lodge was a real hit, it is truly one of your favorites. I'm sorry to hear about your allergy incident and Lomas del Volcan, I will follow up with the hotel about this. I will also pass along your comments to Andres at Forest Alive, he will be very pleased to know... Read more

Hello Rose, thank you for taking the time to write your thoughts about your trip. First, I'm so glad that your honeymoon trip was successful and you will have a lifetime of memories to look back on. It sounds like the Cloud Forest Lodge was a real hit, it is truly one of your favorites. I'm sorry to hear about your allergy incident and Lomas del Volcan, I will follow up with the hotel about this.

I will also pass along your comments to Andres at Forest Alive, he will be very pleased to know you that you had a great time on his tour.

All the best to you and Ian!

Thank you
Holden Ketchum
Serendipity Adventures

Gummi was a great help in planning our trip. He was very nice and responsive and a true pleasure to work with!
Iceland | Jul 12 - Jul 22, 2025

F
Fred M.
Dallas, TX | Reviewed on Jul 23, 2025
We had an amazing trip to Iceland due to all of the planning from Gummi. He was GREAT to work with! The hotels were fantastic, and his driving routes were very easy to follow. We would highly recommend Gummi to anyone! Read more

We had an amazing trip to Iceland due to all of the planning from Gummi. He was GREAT to work with! The hotels were fantastic, and his driving routes were very easy to follow. We would highly recommend Gummi to anyone!

Hotel Reviews
Center Hotel Arnarhvoll
Reykjavík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Húsafell
Húsafell, Borgarbyggð
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Búdir
Búðir
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Varmaland
Borgarnes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sigló Hótel by Keahotels
Siglufjörður
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Laxá
Myvatn
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Jökulsárlón - Glacier Lagoon Hotel
Hofn
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Magma Hotel
Kirkjubæjarklaustur
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Grímsborgir by Keahotels
Ásborgir
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Holt—The Art Hotel
Reykjavík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Explore Jökulsárlón Glacier Lagoon by Zodiac Boat
Explore Jökulsárlón Glacier Lagoon by Zodiac Boat
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Jul 24, 2025

I'm so happy to hear you trip turned out great, and it was a pleasure getting to meet you guys and chat for a few moments!
I do hope to see you in Iceland again :)

All the best
Gummi

Our Amazing Journey into India
India | Jul 3 - Jul 10, 2025

M
Michael S.
Ashburn, VA | Reviewed on Jul 23, 2025
From my first interaction with Ravi Tickoo through every subsequent interaction - whether virtual or in-person - with him, his administrative colleague, Aditya, or Adarsh, who met us upon arrival at Delhi, was top notch! Equally superb were our guides - Mr. Dharmender (Delhi), Mr. Ronit Sharma (Agra), and Mr. Sanjay Safaya (Jaipur). Each was engaging, informative, considerate of our requests; wonderful gentlemen! Each site visit was delightful and educational - thanks to their expertise... Read more

From my first interaction with Ravi Tickoo through every subsequent interaction - whether virtual or in-person - with him, his administrative colleague, Aditya, or Adarsh, who met us upon arrival at Delhi, was top notch! Equally superb were our guides - Mr. Dharmender (Delhi), Mr. Ronit Sharma (Agra), and Mr. Sanjay Safaya (Jaipur). Each was engaging, informative, considerate of our requests; wonderful gentlemen! Each site visit was delightful and educational - thanks to their expertise and generous engagement with us!

Mr. Brijesh, our driver for the week, was no less than spectacular. The very epitome of thoughtful, considerate, cautious, concerned for our comfort. Mr. Brijesh spoke to us only occasionally; however, when he did, he was very engaging, interesting, informative. We were fast to appreciate his professionalism and commitment to excellence in his responsibilities.

Hotel Reviews
ITC Rajputana
Jaipur

ITC Rajputana in Jaipur exceeded our expectations. The quality of the accommodations was first-rate, with excellent services that made our stay memorable. Everything from the room to the hospitality was top-notch.

ITC Mughal
Agra

ITC Mughal in Agra was a highlight of our trip. The service was impeccable, and the accommodations were nothing short of excellent. We truly enjoyed our stay, with comfortable rooms and excellent service throughout.

The Lalit Hotel, New Delhi
Delhi

Our stay at The Lalit Hotel in New Delhi was excellent. The accommodations were super, starting with our arrival. The security was great, and the staff was very helpful, right from the bellmen who assisted with our luggage to the inviting lobby and comfortable rooms. The food served was good, and overall, everything met our expectations. It was a very comfortable stay.

Activity Reviews
Spiritual Walk in Jaipur
Spiritual Walk in Jaipur
Jaipur

Mr. Sanjay Safaya, too, was at our hotel to greet us when we arrived a bit later than scheduled at Jaipur. Soon thereafter, we were off to see the magnificence of The Pink City into the early evening during pretty intense heat and heavy rainfall. Well after nightfall and likely navigating some flooded roads, he returned to his home, a considerable distance away, on his scooter. Right back at it the next day, we took in the magnificent history of the city and surrounding area.

Taj Mahal Sunrise Visit
Taj Mahal Sunrise Visit
Agra

We were at the Taj Mahal at sunrise and returned to see its magnificence from across the river, late in the very hot afternoon. Two days of wonderful history, religion, culture and more!

Agra beyond Taj: Leave for a Mughal Heritage walk
Agra beyond Taj: Leave for a Mughal Heritage walk
Agra

In Agra, Ronit Sharma met us on arrival at the hotel, gave us time to settle in and we were off and running for two long and fabulous days of sights and learning.

New Delhi Sightseeing
New Delhi Sightseeing
India

The New Delhi Sightseeing was equally superb. Like the Old Delhi tour, our experience was enriched by our fabulous guide, Mr. Dharmender, who was full of knowledge and so professional. He made the experience memorable and personable. Again, our driver, Mr. Bajesh, got us there efficiently and safely, adding to the pleasure of the tour. An excellent activity that we thoroughly enjoyed. We felt like parting from friends at the end.

Old Delhi Sightseeing
Old Delhi Sightseeing
Delhi

The Old Delhi Sightseeing tour was magnificent. We had an extraordinary experience, largely thanks to our driver, Mr. Bajesh, and our guide, Mr. Dharmender. Mr. Bajesh was incredibly considerate, always on time, and ensured we arrived at each destination safely. Mr. Dharmender, our guide, was absolutely wonderful. He was professional, friendly, and knowledgeable. It felt like we left with a friend at the end of the tour. It was a brilliantly organized and executed sightseeing tour.

Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Jul 24, 2025
Dear Michael, Thank you very much for your kind and heartwarming feedback. It was truly a pleasure to assist you throughout your journey, along with my colleagues Aditya and Adarsh, and our wonderful guides Dharmender, Ronit, and Sanjay. We are delighted that they were able to make your visits engaging and memorable. I’m also glad to hear that Brijesh’s professionalism and thoughtful care enhanced your experience—he is indeed a valuable member of our team. Your appreciation means a lot to... Read more

Dear Michael,

Thank you very much for your kind and heartwarming feedback. It was truly a pleasure to assist you throughout your journey, along with my colleagues Aditya and Adarsh, and our wonderful guides Dharmender, Ronit, and Sanjay. We are delighted that they were able to make your visits engaging and memorable.

I’m also glad to hear that Brijesh’s professionalism and thoughtful care enhanced your experience—he is indeed a valuable member of our team.

Your appreciation means a lot to all of us and motivates us to continue delivering the highest level of service. Should you plan to visit India again, please feel free to reach out to us. We would be honored to assist you once more.

Warm regards,
Ravi Tickoo

KimKim has exceeded any and all expectations!
Ecuador | Jul 4 - Jul 12, 2025

Patrick
Patrick K.
Dallas, TX | Reviewed on Jul 23, 2025
This trip experience was one of the best handled we have ever had. Linda was very helpful and listened to what we thought we wanted to do and then discussed it with us. Ariel was also a great help. I was very surprised that Ariel actually showed up at the hotel our first morning to make sure everything was OK. Our guide, Sebastian Carrera was easily one of the best guides we have ever had on any of our trips outside of the US. He was like traveling with a member of our family who just... Read more

This trip experience was one of the best handled we have ever had. Linda was very helpful and listened to what we thought we wanted to do and then discussed it with us. Ariel was also a great help. I was very surprised that Ariel actually showed up at the hotel our first morning to make sure everything was OK. Our guide, Sebastian Carrera was easily one of the best guides we have ever had on any of our trips outside of the US. He was like traveling with a member of our family who just happened to be VERY knowledgable about Ecuador and seemed to know everyone we came across. He did a wonderful job coming up with an itinerary on the fly because the E20 was closed due to landslides which meant we had to go the long way down near Archidona. On the way back to Quito we stopped in a few different places. Sebastian also assisted us with getting all our electronic paperwork submitted properly for getting to the Galapagos. One really nice thing to note was when we were dropped off at the airport to fly out to the Galapagos we recieved white glove service where we were escorted over to bag inspection while our guide went with our passports and got our boarding passes and bag tags. they then walked us over to the bag drop and then over to security. It made the whole process stress free and seamless. When we got out to Galapagos we were met by Daniella who again was wonderful. Marcello, our driver was great also. after leaving the airport, we drove out on Santa Cruz and hiked around for a bit observing the giant tortoises. We also made it to the Charles Darwin research center and Daniela was very knowedgable about everything. The following day we walked down to the bus stop and took a bus back to the port to take a boat out to Isla Bartolome. One thing to note here is that the itinerary listed the trip out to Isla Bartolome was on a "modern yacht". The boat we were on was a 68 foot sailboat. While this was not an issue for us because the crew was great, the food was great, the whole experience was great, some others might take issue as i am not sure if I would classify it as a modern yacht. Its more of a "classic sail boat" which we enjoyed fully. The trip out to Bartolome was fun and out guide on the boat was Candi. She guided us around the island all the way up to the top. Bartolome is a little bit of a hike. Getting off the zodiac, we had to step over a sea lion on the steps while the Blue Footed Boobies watched us. There are alot of stairs so if you have difficulty walking this is something you may want to consider before going. After spending some time on Bartolome we went Isla Santiago and snorkeled for a bit after seeing penguins, sea lions and sea turtles. The snorkeling was like swiming in a fish tank, there was fish, the occasional penguin, and other wildlife everywhere. The following day Daniela met us at our hotel and we went out to Tortuga Bay for the day. on the walk out we saw sea lions and the swimming iguanas. The bay is very peaceful. there werent alot of people there and we easily found a spot under a tree in the sand. Our trip back to the airport was handled by Marcello. He picked us up at our hotel and was with us all the way out to the airport to fly home. Again, it was white glove service all the way. he handled out bags from the hotel all the way to taking them off the bus at the airport. This was the first time we used KimKim and based on this experience, it wont be the last. KimKim will easily be our first choice moving forward when looking at countries we are traveling to where having a currated, guided experience is desired.

Hotel Reviews
Acacia Galápagos Boutique Hotel
Puerto Ayora

The location of this property is perfect. its about a block away from the main street where all the shops and resaurants are. The staff here were always super friendly and ready to assist if needed. when you are registering for travel out to the Galapagos the hotel in the list is actually in the drop down list as "Galapagos House" and not Acacia Galapagos Boutique Hotel.

Authenticity & Character
Location
its a block off the main street which is very close to the nightlife but far enough away that you dont hear anything.
Staff
Cleanliness & Comfort
Kuyana Amazon Lodge
Archidona

If youre looking for a place to stay in the Amazon where you are immersed in the environment, this is your place. The staff were all very friendly and the meals were amazing. We were in family unit 2 overlooking the pool. The room was spacious and clean. The grounds are well kept and theres a creek on the property which kept my son busy when we got back on site after our excursions. Be sure to say hello to Ramona if you go (the resident spider monkey)

Authenticity & Character
The hotel was built to blend into the jungle.
Location
The location is far away from anything, at least it seems that way.
Staff
Santi was always there in the dining area if we needed anything. I dont remember the two ladies in the kitchen but they were great also. Santi and the kitchen staff made us a birthday cake to celebrate a birthday in our group complete with a palm crown and headbands for the rest of us. Santi also went out and found some grubs and grilled them up for us! The staff are all wonderful at Kuyana Lodge
Cleanliness & Comfort
Patio Andaluz
Quito

When traveling to other countries I like to immerse myself and not be in a chain hotel. This hotel is absolutely wonderful. Its based around an old colonial home and has TONS of character. The staff are all extreemely friendly and always willing to assist if you need it. I arrived late at night and technically the restaurant was closed but the staff offered that we could sit in the bar area and there were some things that they could make us if we were hungry. This was totally unexpected and appreciated. The breakfasts were also great and there was always more than enough. T

Authenticity & Character
The hotel is technically a historic colonial home. The restaurant is technically in one of the courtyards. The hotel itself is beautiful, its not your typical hotel like a holiday inn.
Location
his hotel is about 1 1/2 blocks away from the main plaza in Quito and only a few more block away from San Francisco square. The Basílica del Voto Nacional is a little bit further but technically walkable also.
Staff
Everyone at the property were always ready to assist if we needed any help.
Cleanliness & Comfort
Activity Reviews
Guided Hike to Tortuga Bay
Guided Hike to Tortuga Bay
Galapagos Islands

Daniela was our guide for this and was amazing. She picked us up at our hotel and we walked out to Tortuga Bay. you have to go out through the preserve along a path (a few miles to the actual bay). As you come out of the preserve you arrive at a beach with white sand, black volcanic rocks and bright blue water. There is no swimming allowed at this beach so you turn right and walk down the beach. after a while you cut through another tree line and it opens up into a calm serene bay. There are plenty of places for shade under the trees at the edge of the beach to lay down under.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Excursion to an uninhabited island
Excursion to an uninhabited island
Galapagos Islands

We chose to go to Isla Bartolome. We were advised that this island has less wildlife typically but the landscape is more inspiring because of pinnacle rock. We were fortunate enough to be greeted by a sea lion which we had to step over to get on to the island as well as blue footed boobies on the cliff. The rest of the island is a little bit of a hike along a wooden pathway with numerous steps up to the top of the island.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Amazon Safari
Amazon Safari
Ecuador

Sebastian got us to Ahuana la Punta where we boarded a river boat and went down river to AmaZOOnico and had a guided tour all throughout the property. After that we got back in the boat and went to Wankuriska Ayllu Canelos and spent some time with a Quechua family and learned about making ChiCha as well as pulling fibers out of plants to make string and rope. We then ventured to another location where there was a pond with cayman. After that we went to Cesars home (our boat captain) and we were taught how to use a blowgun and alsowere walked through the whole cacao/chocolate process. we even roasted our own beans, shelled them and ground them. We then made our own chocolate sauce for a fondue. Everyone we came across on this adventure were warm and welcoming.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer Quito - Rainforest Lodge in Archidona
Transfer Quito - Rainforest Lodge in Archidona
Ecuador

Sebastian made the best of the situation as the E20 was closed due to landslides. we had to take the long way to the lodge. we stopped at a lot of places along the way to sightsee and do some fun activities like Casa de Arbol, a few waterfalls, and Devils Cauldron.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Quito City Tour
Quito City Tour
Ecuador

Sebastian was absolutely wonderful. He was very knowledgable and seemed to know everyone! He was able to get us into some things that were seemingly closed after having a chat with folks at some of the sites we went to.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit the "Middle of the World"
Visit the "Middle of the World"
Ecuador
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Linda Schulz
Linda
Linda Schulz
Local specialist in Quito | Replied on Jul 23, 2025
Dear Patrick,
Thank you so much for your thoughtful and detailed review! We’re truly delighted to hear that this was one of the best-handled trips you’ve ever experienced. This is exactly what we want to accomplish for our travelers.
It was a pleasure for both Ariel and me to help plan your journey and ensure everything went smoothly from start to finish. I’m especially glad to hear that Sebastian, Daniella, and Marcello made such a positive impression. I’ll make sure to convey your comments...
Read more

Dear Patrick,
Thank you so much for your thoughtful and detailed review! We’re truly delighted to hear that this was one of the best-handled trips you’ve ever experienced. This is exactly what we want to accomplish for our travelers.
It was a pleasure for both Ariel and me to help plan your journey and ensure everything went smoothly from start to finish. I’m especially glad to hear that Sebastian, Daniella, and Marcello made such a positive impression. I’ll make sure to convey your comments to them.
We also appreciate your note about the boat to Isla Bartolomé. Your feedback is valuable and helps us set clearer expectations moving forward. I’m happy to hear, however, that you still enjoyed the classic sailboat experience and the incredible wildlife along the way.
Thank you again for choosing us and for trusting KimKim and Authentic Ecuador with your adventure. We’d love to help you plan your next trip whenever you’re ready!
Warm regards,
Linda & Ariel

Perfectly planned once in a lifetime trip to ICELAND. (except now we want to come back!)
Iceland | Jul 14 - Jul 22, 2025

Karen
Karen G.
Atlanta, GA | Reviewed on Jul 23, 2025
Rinolda was AMAZING! I took my 17 y/o niece on a 9 day adventure through Iceland. I shared my goals with Rinolda- I wanted to see as much as we could without overwhelming a teenager with too rigourous a schedule. She nailed it. And on extremely short notice! Everything was so well organized. I especially appreciated the drive plan she provided for each day. We knew exactly where were were going, how long each stretch was and she even had suggestions for stops along the way with interesting... Read more

Rinolda was AMAZING! I took my 17 y/o niece on a 9 day adventure through Iceland. I shared my goals with Rinolda- I wanted to see as much as we could without overwhelming a teenager with too rigourous a schedule. She nailed it. And on extremely short notice! Everything was so well organized. I especially appreciated the drive plan she provided for each day. We knew exactly where were were going, how long each stretch was and she even had suggestions for stops along the way with interesting things to see and places to stop for snacks and meals. I can not say enough about how wonderful it was to have such a well planned and organized trip.

Each day felt like a new adventure and we LOVED taking in all the beautiful scenery! Highlights for us were the Arnarstapi-Hellnar Coastal Walk- the views were breathtaking! Truly spectacular. And the small hidden gem resturant at the end of the trail tucked in the hillside over a secluded beach topped off an already awe inspiring day. The fish soup was *chefs kiss*.

The Jokulsarlon glacier lagoon zodiac boat tour was spectacular. This blew my mind. Gorgeous, informative, the company had incredible guides and the views, including seeing the seals and being up close and immersed in the beauty of the Lagoon is definitely an experience that should not be missed.

I honestly can not say enough about the quality of the trip, the details, the planning and all of the suggestions. So happy we found KimKim and especially, Rinolda.

Hotel Reviews
Eyja Guldsmeden Hotel
Reykjavik

Cute and comfortable with a very friendly staff. Its a little on the outskirts of the City, but aside from that, accommodation was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stracta Apartments Orustustaðir
Kirkjubæjarklaustur

The apartments are well appointed and laid out. It is REMOTE. We were a little skeptical on day one as it was really raining and the hotel requires a 4 mile drive on a gravel road that seems to weave through a construction site. We were worried that we would get stuck and felt we were driving into the abyss. However, we did make it and the road help up surprisingly well even with a hard rain. Once inside, the rooms were lovely and the groceries/snacks were much appreciated. And the nespresso machine!!! Thank GOODNESS for that!

Authenticity & Character
Location
Cleanliness & Comfort
Blue Hotel Fagrilundur
Bláskógabyggd

Great spot, conveniently located to sights and resturants and great wine bar walkable after a long day of hikes and sightseeing. Clean and comfortable, good amenities (hot tub!) community room for breakfast and gathering was also great!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Langaholt
Stadarstadur

Great location, friendly staff and wonderful breakfast buffet. Overall, I think this is a great stop with access to great sights and hikes. The hotel has a new section and an old section. The old section, is just that, and rooms are comforatable, but dated. The new section looked to be a different experience. Worth inquiring which room type or section you will be in when booking.

Authenticity & Character
Location
minutes away from Black church and other sites. Very east to get to and from. And amazing views of the coast line and mountains.
Staff
Cleanliness & Comfort
The difference between new and old here is a real thing- but it was clean. The bathroom was a little challenge- the shower floods the whole bathroom, so having more than one person in a room requires a little bit of planning for bathroom time.
Activity Reviews
Sky Lagoon
Iceland

REally loved this place. the 7 step ritual really sets it apart from other experiences. I also love that they have areas that restrict cell phones. That is really nice for those that are truly trying to embrace the experience and unwind.

Quality of Experience
Lava Tunnel Tour
Iceland
Quality of Experience
Guides, Drivers and Staff
Jokulsarlon glacier lagoon zodiac boat tour
Iceland

This was a highlight of the trip. Awe inspiring views, knowledgeable guides and perfect amount of time. It was helpful they provided coveralls to wear over your own clothes for warmth and waterproofing. The scenery was unbelievable. So hard to describe the hues of the glacier against the backdrop of the mountains. We even saw some calving - which was incredible. The sound, the crashing of the ice it felt like you could feel it in your soul. Really special experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Hvammsvik Hot Springs
Iceland
Quality of Experience
Quality of Experience
Guides, Drivers and Staff
Local specialist: Rinolda J
Rinolda
Rinolda J
Local specialist in Iceland | Replied on Aug 06, 2025
Thank you so much for sharing such a thoughtful and detailed review! It was a real pleasure helping you plan this trip for you and your niece, especially on short notice. I’m so glad to hear that the pacing worked well and that you were able to see so much of Iceland without feeling rushed. It’s wonderful to hear your highlights—the Arnarstapi‑Hellnar Coastal Walk with that hidden gem restaurant, and the Jokulsarlon zodiac tour are two of my personal favorites as well. I’m thrilled you got... Read more

Thank you so much for sharing such a thoughtful and detailed review! It was a real pleasure helping you plan this trip for you and your niece, especially on short notice. I’m so glad to hear that the pacing worked well and that you were able to see so much of Iceland without feeling rushed.

It’s wonderful to hear your highlights—the Arnarstapi‑Hellnar Coastal Walk with that hidden gem restaurant, and the Jokulsarlon zodiac tour are two of my personal favorites as well. I’m thrilled you got to experience them in such perfect conditions.

Your hotel feedback is extremely valuable too—details like differences between room types or things to know about more remote locations help future travelers make the best choices.

Thank you again for trusting me (and Kimkim) with your Iceland adventure. I hope the memories you made here stay with both of you for a long time—and maybe even inspire a future trip back!

Warm regards from Iceland,
Rinolda

The Trip of a Lifetime
Malaysia | Jun 14 - Jun 30, 2025

Robert
Robert B.
San Leandro, CA | Reviewed on Jul 23, 2025
Our local specialist was Nick Jansen in Kuching, Sarawak. In a word, Nick is fantastic! He is with the tour operator, Borneo Transverse, and has extensive experience booking trips in all parts of Malaysia and was able to easily understand the trip we wanted to undertake, and provide a trip plan a couple days later. This was quite a challenge, because he had to accommodate the 14 people in our group into the rather small rainforest lodges we wanted to visit. His initial trip plan was very... Read more

Our local specialist was Nick Jansen in Kuching, Sarawak. In a word, Nick is fantastic! He is with the tour operator, Borneo Transverse, and has extensive experience booking trips in all parts of Malaysia and was able to easily understand the trip we wanted to undertake, and provide a trip plan a couple days later. This was quite a challenge, because he had to accommodate the 14 people in our group into the rather small rainforest lodges we wanted to visit. His initial trip plan was very close to what we ended up with. After some conversations and adjustments, we finalized the trip plan less than a week later. Nick quickly set up a system for each couple to make their own payments. A couple of months before the trip we had to make some adjustments in our traveling group members. Nick was able to sort this out in a very satisfactory way.

The main thing that I want to say, is Nick and Borneo Transverse came through 100%. Everything that was specified in the trip plan was provided exactly as specified. We were a large group, and had plenty of luggage, so it was so nice to be confident that at each location we would be met with friendly personnel, who were able to get us to our destination easily. The hotels and the rainforest lodges all provided excellent accommodation. Our time on Lankayan Island was amazing.

Unfortunately, one of our team members suffered a serious medical emergency during the trip. This was rather frightening since we were at a remote location far from medical infrastructure. However, Nick and his staff and Sarawak staff were able to make appropriate arrangements, as well as to provide on-the-ground personal assistance.

Overall, I would have to say it was the trip of a lifetime. It was an expensive trip, but we felt we got full value for what we paid. If you ever go to Malaysia, especially, if you are traveling to Borneo, make sure Nick Jansen is making your trip arrangements. He is the best.

***NOTE***
This paragraph provides comments to the kimkim staff at kimkim headquarters. This was my fifth trip with kimkim and was surprised at how poorly our request was initially handled. Our trip request was misinterpreted to be a partial itinerary. My initial text/chat to clarify was ignored. After the five minute initial call with the kimkim team member, it took over a week to be assigned a local specialist. I got bounced around a with a couple of different people, and only got assigned to a local specialist after making a direct telephone call to kimkim headquarters.

Hotel Reviews
Danum Valley Rainforest Resort
Lahad Datu

This is the real thing. Not easy to get to, but extremely worthwhile. A rare opportunity to see unspoiled nature. The rooms are comfortable when the food is good. He had extremely qualified nature guides, Helen and Alex. We saw nature up close and personal. Lots of monkeys.

Authenticity & Character
This is the real thing. Architecturally fits in well with the rainforest.
Location
In the heart of primary rainforest. Untouched by loggers and far from palm oil plantations.
Staff
Full board, and the food was really good.
Cleanliness & Comfort
Hotel Grandis Kota Kinabalu
Kota Kinabalu

Nice hotel of fairly standard quality. Amazingly located and connected to a shopping mall. Everything could be found at this mall. We had fun checking out Malaysian KFC.

Authenticity & Character
“OK, but of fairly standard character. No special features with regard to authenticity.
Location
Perfect location adjacent to the historical quarter, shopping mall, seafood restaurants and night markets.
Staff
Cleanliness & Comfort
Casa Del Rio Hotel Melaka

Milaca is an interesting location, absolutely full of history. The Casa Del Rio Hotel has a perfect location to learn the history. The rooms are quite nice, but have some stairs leading into the bathrooms. Can be quite dangerous to navigate at night in the dark. Recommend some Night lights.

Authenticity & Character
An older property that fits in well with his location.
Location
Very central location to start from for historical walks.
Staff
Cleanliness & Comfort
Activity Reviews
Kinabalu Park & Poring Hot Springs
Kinabalu Park & Poring Hot Springs
Malaysia

A long day, but really amazing. I have to say the Botanical Park, had the most amazing and varied selection of plants in a small area, absolutely authentic and we got to see Rafflesia. The canopy walkway was arduous, but interesting.

Guides, Drivers and Staff
Our guide Zee was the best. She took so many pictures, and shared them with the group. Very knowledgeable!
Kuala Lumpur City Tour & Batu Caves
Kuala Lumpur City Tour & Batu Caves
Kuala Lumpur

A lot packed into a short amount of time, and an excellent introduction to KL.

Walking City Tour Melaka
Walking City Tour Melaka
Melaka

So interesting to learn about the complicated and varied history of Melaka.

Local specialist: Nick Jansen
Nick
Nick Jansen
Local specialist in Malaysia | Replied on Jul 24, 2025
Hey Robert, Thanks for leaving such an extremely kind review for me. It made me a little emotional even! I always try my best to provide the best service to everyone, and it's real nice to read that my effort and energy is appreciated. I really enjoyed our phone calls about the Trip Plan and working out the best journey for you and your fellow travellers. I am also happy that your fellow traveller and his wife managed to get to Singapore in time for the surgery - and I was happy to help... Read more

Hey Robert,

Thanks for leaving such an extremely kind review for me. It made me a little emotional even! I always try my best to provide the best service to everyone, and it's real nice to read that my effort and energy is appreciated.

I really enjoyed our phone calls about the Trip Plan and working out the best journey for you and your fellow travellers. I am also happy that your fellow traveller and his wife managed to get to Singapore in time for the surgery - and I was happy to help the best way I can during these difficult days.

I would like to say a big thanks to you too - you were always kind and clear with your wishes, which made the job of organising this trip fun for me too.

I hope you will come back some day, and visit Sarawak this time!

Regards,
Nick

Memorable trip to Paris Marseilles Nice and Monac...
France | Aug 23 - Sep 1, 2024

D
Deborah C.
Dallas, TX | Reviewed on Jul 23, 2025
Trip included Paris Marseilles Nice and Monaco
I enjoyed the trip. I can’t remember the names of the guides but they were all very knowledgeable for the walking tours. A memorable trip for my first visit to France. I especially enjoyed the custom perfume making.
Read more

Trip included Paris Marseilles Nice and Monaco
I enjoyed the trip. I can’t remember the names of the guides but they were all very knowledgeable for the walking tours. A memorable trip for my first visit to France. I especially enjoyed the custom perfume making.

Hotel Reviews
Hotel Florence Nice
Nice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maisons du Monde Hôtel Marseille Vieux Port
Marseille
Authenticity & Character
Look
Location
Cleanliness & Comfort
Hôtel Lorette - Astotel
Paris
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full-day excursion to Monaco, Monte-Carlo & Eze
Full-day excursion to Monaco, Monte-Carlo & Eze
France
Quality of Experience
Guides, Drivers and Staff
Transport
Perfume Tour in Nice - Atelier découverte
Perfume Tour in Nice - Atelier découverte
Nice
Quality of Experience
We
Guides, Drivers and Staff
Transport
Half-Day Afternoon Cruise to Calanques National Park - small group
Half-Day Afternoon Cruise to Calanques National Park - small group
Marseille

Beautiful scenery of surroundings of the water Was expecting a calmer ride and I thought we were going to get off the boat without getting into water and thought was a landing to walk on after off the boat. I thought was going to be on a larger boat rather than a mother boat with know covering for a senior was a little choppy ride that distracted from enjoying the ride.

Quality of Experience
Guides, Drivers and Staff
Transport
Luxurious mediterranean dinner in Marseille Old Port
Luxurious mediterranean dinner in Marseille Old Port
Marseille

Maybe the description luxurious sets the tone of much more lavish setting and food presentation The meal was good but I had higher expectations because of the term luxurious

Quality of Experience
Staff were nice and welcoming Engaging.
Food
Guides, Drivers and Staff
Transport
2-hour walking tour
2-hour walking tour
Marseille

Description of type of walking path is rocky brick gravel any hills.

Quality of Experience
Guides, Drivers and Staff
Transport
Palace of Versailles Half day trip (Skip the line, audioguided & gardens) by minivan from Paris
Palace of Versailles Half day trip (Skip the line, audioguided & gardens) by minivan from Paris
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
French Fashion, Fragrance and Fun in the Marais
French Fashion, Fragrance and Fun in the Marais
Paris

A better more specific description for the Frenc fashion I was anticipating sometime of Actual fashion show or demonstration on how to wear certain items like accessories and design schools or methods. The walking tour did not include much fashion which is one of my interest since I lived to elsewhere and create Designs.

Quality of Experience
More variation types of shops in addition to the fragrance and soaps.
Guides, Drivers and Staff
Transport
Paris: Illuminations Seine River Cruise
Paris: Illuminations Seine River Cruise
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on Jul 24, 2025
Hi Deborah, Thank you so much for your message! 😊
I'm really happy to hear you enjoyed your first visit to France — and that it was a memorable one! Paris, Marseille, Nice, and Monaco are such a great mix of culture, coast, and charm.
I'm especially glad you loved the custom perfume-making experience — it's such a unique and personal touch to bring home with you. I'll also make sure to pass your kind words along to the guides — they’ll be thrilled to know their knowledge made a... Read more

Hi Deborah,

Thank you so much for your message! 😊
I'm really happy to hear you enjoyed your first visit to France — and that it was a memorable one! Paris, Marseille, Nice, and Monaco are such a great mix of culture, coast, and charm.

I'm especially glad you loved the custom perfume-making experience — it's such a unique and personal touch to bring home with you.

I'll also make sure to pass your kind words along to the guides — they’ll be thrilled to know their knowledge made a difference.

Wishing you many more beautiful travels ahead, and hopefully another visit to France someday soon!
Warm regards,
Sebastian

Great
Vietnam | Jul 16 - Jul 17, 2025

R
Ray C.
Atlanta, GA | Reviewed on Jul 23, 2025

This company says what they will do and does what they say
5 star

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Jul 24, 2025

Dear Ray,

Thanks so much for your review! We’re really glad to know that you enjoyed your time in Hanoi with us.

Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience.

Thanks again for the review and for being such a great customer.

With my best regards,
Hien

Jimena was wonderful!
Peru | Jul 10 - Jul 18, 2025

E
Emily F.
Los Angeles, CA | Reviewed on Jul 23, 2025

Jimena was wonderful! She listened to and understood what was most important to us, and she planned a great trip that met our wishes and preferences. When we needed to make a big, last minute adjustment, she handled it professionally and promptly, making it very easy for us to replan. Jimena was also very responsive throughout the process, answering my many questions. Once we arrived, everything went smoothly and according to plan! I also appreciated having Jimena and Jesus available to answer questions as they came up.

Local specialist: Jimena Salazar
Jimena
Jimena Salazar
Local specialist in Lima, Peru | Replied on Jul 24, 2025

Hola Emily

What a lovely review—thank you so much for your kind words! It was truly a pleasure to support you throughout this journey and help ensure your trip was memorable. We really appreciated your enthusiasm to experience new places and traditions that are such an important part of our country. That meant a lot to us!

I hope you’ll return someday to keep exploring, maybe next time with Caroline too!

Wishing you all the best in your future adventures
Jimena

Azul Morocco!
Morocco | Apr 2 - Apr 16, 2025

Chris
Chris H.
| Reviewed on Jul 23, 2025
We had outstanding guides for each city we went to; they were extremely knowledgeable about the history and culture of their respective cities and regions - some of the best guides we have ever had on a trip. We thoroughly enjoyed the variety of places we went, from the green mountains and blue buildings of Chefchaouen, to the Roman ruins of Volubilis, the markets of Fez and Meknes, the desert in the South and ocean city of Essaouira, the remoteness and ruggedness of the High Atlas of Imlil,... Read more

We had outstanding guides for each city we went to; they were extremely knowledgeable about the history and culture of their respective cities and regions - some of the best guides we have ever had on a trip. We thoroughly enjoyed the variety of places we went, from the green mountains and blue buildings of Chefchaouen, to the Roman ruins of Volubilis, the markets of Fez and Meknes, the desert in the South and ocean city of Essaouira, the remoteness and ruggedness of the High Atlas of Imlil, and of course the dynamic Marrakesh, just to name a few. We thoroughly enjoyed the Riyads that were selected by KimKim, and would love to go back and spend more time at tome of them. Even in Imlil, while the lodge was rustic, it had a certain charm. Hakim at KimKim was very attentive when a few issues came up, and they were quickly resolved to our satisfaction. My utmost praise for Khalid who was our driver. As we spent a fair amount of time in the van it is important to have a great relationship with your driver, and Khalid did not disappoint. He gave insightful comments about the towns and regions we were traveling through, and provided meaningful observations about the local people and their cultures, and answered all our questions. The tour would not have been as successful without him at the wheel. Some of fondest memories are driving through the almost deserted roads of Morocco, admiring the beautiful and ever-changing landscape, listening to the Moroccan singer Oum, Steely Dan, The Beach Boys, etc. - simply enchanting.

Hotel Review
Euphoriad
Rabat

All of the hotels and riyads we stayed at were great (with the exception of Eden Roc in Oualidia) and each was unique in their own respect, so I would love to give all of them high marks, but since we started in Rabat I would say the Euphoriad set the tone for the whole trip. The room we had was wonderfully furnished and with mirrors all around - understandable considering it is named after the Daffodil flower - Narjis in Morocco. Everything was very comfortable, and I especially enjoyed the bathrobe as it had a hood, just like on the djellaba; first time I have ever seen a bathrobe like that and I wanted to take it home! The hotel was a riyad with the center open area, and beautiful tilework and artwork throughout. The dining area was very nice and the included breakfast was great, and small enough that you could share stories with your fellow travelers. It is also very well situated and is a riyad and Rabat a city I would like to visit again.

Authenticity & Character
Beautiful tile work.
Location
Right near the beach and sea, and part of the old town.
Staff
Very attentive
Cleanliness & Comfort
All the furnishings were very comfortable, and the bathroom very clean.
Activity Review
Guided Tour of Volubilis
Guided Tour of Volubilis
Morocco

Thoroughly enjoyed visiting these ruins and learning more about the history of this area of Morocco.

Quality of Experience
We had nice weather, and the guide was fantastic; I would highly recommend him in the future.
Guides, Drivers and Staff
The guide was extremely knowledgeable about the site and history.
Transport
Khalid is just the consummate driver.
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Jul 27, 2025
Salam Chris, Thank you so much for your wonderful and positive review! I'm truly happy to hear that you had such a rich and memorable experience during your time in Morocco. It’s great to know that you enjoyed the diversity of landscapes and cities, from the charm of the Blue City and Roman Ruins of Volubilis to the energy of Marrakesh and the peace of the Sahara Desert and mountains. I'm also glad the riads we selected made your stay even more special. A big thank you for your kind words... Read more

Salam Chris,

Thank you so much for your wonderful and positive review!

I'm truly happy to hear that you had such a rich and memorable experience during your time in Morocco. It’s great to know that you enjoyed the diversity of landscapes and cities, from the charm of the Blue City and Roman Ruins of Volubilis to the energy of Marrakesh and the peace of the Sahara Desert and mountains. I'm also glad the riads we selected made your stay even more special.

A big thank you for your kind words about our guides and, especially, about Khalid, who’ll be thrilled to hear how much you appreciated his company and insights. It’s always our goal to make sure everything goes smoothly, so we're glad we could quickly resolve the few issues that came up.

The team and I will be honored to welcome you back anytime. Maybe next time with even more time to relax and enjoy your favorite spots!

Wishing you all the very best, Chris!
Hakim

Nathalie planned a flawless family vacation
France | Jul 6 - Jul 16, 2025

Ashley
Ashley O.
Dallas, TX | Reviewed on Jul 23, 2025
Nathalie planned a flawless and thoughtful trip to France for us. It was so lovely and memorable! Just absolutely PERFECT. This was our third wonderful KimKim trip and we are so grateful for this service. Nathalie paired us with amazing tour guides and didn’t miss a beat with transportation or tickets. We had everything we needed and more the whole time. Our favorite hotel was Hotel Tardif in Bayeaux. I will mentally transport myself back as much as possible. One of the nicest places with the... Read more

Nathalie planned a flawless and thoughtful trip to France for us. It was so lovely and memorable! Just absolutely PERFECT. This was our third wonderful KimKim trip and we are so grateful for this service. Nathalie paired us with amazing tour guides and didn’t miss a beat with transportation or tickets. We had everything we needed and more the whole time. Our favorite hotel was Hotel Tardif in Bayeaux. I will mentally transport myself back as much as possible. One of the nicest places with the most helpful people. Our tour guides were so knowledgeable and phenomenal- Raphaelle, Mathias, Emma, and Gwen. The experiences were well tailored and personalized to our tastes!

Hotel Review
Hôtel Tardif Noble Guesthouse
Bayeux

This hotel is one of the loveliest I have ever stayed in! Extremely clean rooms and so much personality! The gardens are immaculate and beautiful. Birds of all kinds to watch in the courtyard. The pool is beautiful. The owners and staff were top notch. The breakfasts were incredible. Lounging in the garden was one of the top highlights of my trip. Plus, the location is incredibly convenient. Good food and the Bayeaux Tapestry museum a short walk away! I slept so well and felt completely safe and delighted.

Authenticity & Character
Each room is different and beautiful decorated- lots of great art to enjoy and a fun maximalist vibe without feeling cluttered. Just delight upon delight.
Location
Close to everything you need!
Staff
Breakfasts will never be the same for me! The staff was so friendly and lovely.
Cleanliness & Comfort
Our room was so perfectly clean and we are so picky about cleanliness!!
Local specialist: Nathalie Durand
Nathalie
Nathalie Durand
Local specialist in Beaujolais | Replied on Jul 28, 2025

Dear Ashley and family ,

I am sincerely happy to read your review , it's a great reward for all of us, travel advisors and all our partners, hotels, guides, drivers.
Thank you !
All the best !
Nathalie

Once-in-a-lifetime journey in Japan
Japan | Jun 7 - Jun 25, 2025

O
Orlando M. R.
Flagami, FL | Reviewed on Jul 22, 2025
I recently returned from a trip to Japan, and I can confidently say it was one of the most unforgettable experiences of my life—thanks in large part to Angel from Kimkim. From the very beginning, Angel demonstrated exceptional professionalism, care, and attention to detail. The planning process was smooth and stress-free. Every aspect of the trip—from hotel selections to tours, transportation, and local experiences—was thoughtfully curated. Everything ran seamlessly, and I truly couldn’t... Read more

I recently returned from a trip to Japan, and I can confidently say it was one of the most unforgettable experiences of my life—thanks in large part to Angel from Kimkim.

From the very beginning, Angel demonstrated exceptional professionalism, care, and attention to detail. The planning process was smooth and stress-free. Every aspect of the trip—from hotel selections to tours, transportation, and local experiences—was thoughtfully curated. Everything ran seamlessly, and I truly couldn’t have asked for a better itinerary.

Angel maintained consistent and timely communication throughout my entire stay in Japan. She followed up regularly to confirm each day's activities, ensuring that transportation and logistics were all in place. I felt incredibly well-supported at every step, which allowed me to fully enjoy the experience without any worries.

If you’re considering a trip to Japan and want it to be smooth, personalized, and truly memorable, I wholeheartedly recommend working with Angel. Her dedication and expertise made all the difference in turning a great vacation into a once-in-a-lifetime journey.

Hotel Reviews
Imperial Hotel Osaka
Osaka
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Thousand Kyoto
Kyoto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gora Kansuiro
Hakone
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Imperial Hotel
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visit Mount Koya: the Ultimate Destination of the Pilgrimage
Visit Mount Koya: the Ultimate Destination of the Pilgrimage
Osaka
Quality of Experience
Guides, Drivers and Staff
Transport
One Day Miyajima Island and Hiroshima Tour
One Day Miyajima Island and Hiroshima Tour
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Osaka Castle,Shitennoji Temple,Umeda Sky Building and Shinsaibashi Tour
Full Day Osaka Castle,Shitennoji Temple,Umeda Sky Building and Shinsaibashi Tour
Osaka
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Nara City Tour from Kyoto
Full Day Nara City Tour from Kyoto
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Tour to Arashiyama Bamboo Grove with Gion Area
Full Day Tour to Arashiyama Bamboo Grove with Gion Area
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Kyoto City Tour with Fushimi Inari-Taisha
Full Day Kyoto City Tour with Fushimi Inari-Taisha
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Tea Ceremony with Kimono & KAISEKI Dinner
Tea Ceremony with Kimono & KAISEKI Dinner
Kyoto
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Mt. Fuji with Lake Kawaguchiko Cruise and Arakurayama Sengen Park Tour
Full Day Mt. Fuji with Lake Kawaguchiko Cruise and Arakurayama Sengen Park Tour
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Drive to Hakone by Private Car
Japan
Quality of Experience
Transport
Full Day Nikko Toshogu Shrine, Kegon Falls & Lake Chuzenji Tour
Full Day Nikko Toshogu Shrine, Kegon Falls & Lake Chuzenji Tour
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Tokyo Discovery with Meiji Shrine, Shinjuku Gyoen, Gotokuji Temple & Shibuya Sky
Tokyo Discovery with Meiji Shrine, Shinjuku Gyoen, Gotokuji Temple & Shibuya Sky
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Jul 25, 2025

Hi Orlando,
Thank you so much for sharing your wonderful feedback about your trip to Japan! It was an absolute pleasure assisting you in crafting a seamless and memorable experience.

I'm thrilled to hear that everything went smoothly and that you had such a fulfilling journey. Your kind words mean a great deal, and I truly appreciate you taking the time to share them.

If you ever plan another adventure—whether back to Japan or somewhere new, I'd be delighted to help again!

Warm regards,
Angel

We had a wonderful experience with KimKim
Ireland | Jul 12 - Jul 20, 2025

M
Mandi S.
Newark, NJ | Reviewed on Jul 22, 2025
We had a wonderful experience with KimKim and Svetlana. She offered many different options for us as well as finding accommodations for us that were spacious and convenient. The excursions were fun and educational. Read more

We had a wonderful experience with KimKim and Svetlana. She offered many different options for us as well as finding accommodations for us that were spacious and convenient. The excursions were fun and educational.

Hotel Reviews
Ballymascanlon House Hotel & Spa
Dundalk

very lovely and a bit formal. Make sure you reserve in ahead for dinner. The breakfast was very nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
family room we had was very spacious.
Sea Side Getaway
Portstewart

We loved how close it was to the city center. We were able to walk to dinner as well as coffee shops. The host was so nice and had coffee, wine and tea in the townhouse. There was shampoo and conditioner, as well as paper towels. As with all locations- no central AC- bring a portable fan if you need air circulation.

Authenticity & Character
Location
5 min to city center
Staff
Cleanliness & Comfort
Trim Castle Hotel
Trim

Such a lovely hotel, right across the street from Trim Castle. The family room was spacious. If traveling in the summer, be aware that there is no central air or fans- make sure to bring your own portable one!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Black Cab Tour
Black Cab Tour
Belfast

Our driver was very knowledgeable

Quality of Experience
Guides, Drivers and Staff
Transport
Royal Hillsborough Castle and Gardens
Royal Hillsborough Castle and Gardens
Hillsborough

I had no idea this was a "working" royal residence before we went on our tour. So much history! The grounds were lovely!

Guides, Drivers and Staff
Transport
Prehistoric Newgrange & Knowth
Prehistoric Newgrange & Knowth
Ireland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Svetlana Frolova

My family and I had an incredible trip to Gre...
Greece | Jul 13 - Jul 20, 2025

Michael
Michael Y.
Boston, MA | Reviewed on Jul 22, 2025
My family and I had an incredible trip to Greece. Erica and Lea were there to address all our trip needs, from planning and during the amazing trip. Read more

My family and I had an incredible trip to Greece. Erica and Lea were there to address all our trip needs, from planning and during the amazing trip.

Hotel Reviews
Glyfada Riviera Hotel
Glyfada

Not the best hotel - had to pay 30 euros for additional city taxes which I wasn't expecting. It also wasn't in close proximity to any restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Majo Suites Hotel Naxos
Naxos

Family run hotel - very friendly. Great breakfast. They accommodated all our needs - we checked in early and checked out late our final day there. Would love to stay there again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Acrogiali Beach Hotel
Mykonos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Athens Manor Houses
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Erica Gerakos
Erica
Erica Gerakos
Local specialist in Kimkim HQ | Replied on Sep 11, 2025

Michael, I’m so glad to hear you and your family had such an amazing trip to Greece! It was fun helping you plan it all, and I love that Majo Suites made you feel so welcome. I hope the kids had the best time on all your adventures together!

We had an amazing trip to Portugal planned by Kim Kim
Portugal | Jul 9 - Jul 21, 2025

R
Robin L.
La Vista, NE | Reviewed on Jul 22, 2025
We had an amazing trip to Portugal planned by Kim Kim. The hotels in every city we visited were in the best areas of each city. We had an awesome food tour in Porto, and a great guide for our time in Lisbon. I would highly recommend Kim Kim to anyone who is looking for a stress free vacation. Read more

We had an amazing trip to Portugal planned by Kim Kim. The hotels in every city we visited were in the best areas of each city. We had an awesome food tour in Porto, and a great guide for our time in Lisbon. I would highly recommend Kim Kim to anyone who is looking for a stress free vacation.

Hotel Review
The Vintage House Hotel Douro
Pinhão

The Vintage House Hotel Douro was definitely a highlight of my trip. It's a beautiful hotel in an amazing location, even though it's a bit secluded in the area, but it stands out as quite the fabulous place to stay. I really appreciated the charm and tranquility of the place.

Activity Review
Dinner with Live Fado Music
Dinner with Live Fado Music
Lisbon

The Dinner with Live Fado Music was an interesting experience. The place and the music were great, capturing the essence of Fado well, but the food didn't really meet expectations. However, we weren't expecting gourmet cuisine, so it was more about the experience overall, which was enjoyable.

Local specialist: João Daniel
João
João Daniel
Local specialist in Lisbon | Replied on Jul 22, 2025

Hi Robin. Thank you so much for your feedback! We’re so happy to hear that your trip to Portugal went well :) It’s great to know we could help make your vacation stress-free and memorable.
I'll share your kind words with everyone involved.

Fantastic tailored holiday in Iceland
Iceland | Jul 12 - Jul 17, 2025

M
Michal S.
United Kingdom | Reviewed on Jul 22, 2025
I travelled to Iceland with my 18-year old son and we both had an amazing trip. The service from Hanna was exceptional. Every aspect of our trip was well planned, catered to our requirements and needs and followed a detailed discussion. Hanna suggested a couple of experiences we haven’t heard about before. And, she remained responsive even after everything was agreed and paid for and stayed in touch while we were in Iceland.
Definitely a Mum and Son trip to remember.
Read more

I travelled to Iceland with my 18-year old son and we both had an amazing trip. The service from Hanna was exceptional. Every aspect of our trip was well planned, catered to our requirements and needs and followed a detailed discussion. Hanna suggested a couple of experiences we haven’t heard about before. And, she remained responsive even after everything was agreed and paid for and stayed in touch while we were in Iceland.
Definitely a Mum and Son trip to remember.

Hotel Review
Magma Hotel
Kirkjubæjarklaustur

An absolute must place to stay. Fabulous setting, amazing food. Just fantastic.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hanna Kravchenko
Hanna
Hanna Kravchenko
Local specialist in Ukraine / Iceland | Replied on Jul 22, 2025

Thank you for the fantastic review, Michal!
I am so glad that you had a great Mum and Son trip!
I wish you a lot of unforgettable future trips together.
Hanna

. Fell in love with Peru.
Peru | Jul 7 - Jul 15, 2025

Susan
Susan O.
Newark, NJ | Reviewed on Jul 22, 2025
This was an amazing trip that was well organized. From the pick up at the airport to the food tour in Barranco to the dune buggy rides to the walking tour in Cusco and visiting all of the sites at the sacred Valley, as well as Machu Picchu it was a memorable an amazing trip that left me in love with Peru Willi our guide in couscous was amazing. He was very patient and took the time to explain every important detail to us. The walking food tour with Andrea was also awesome in our ride to... Read more

This was an amazing trip that was well organized. From the pick up at the airport to the food tour in Barranco to the dune buggy rides to the walking tour in Cusco and visiting all of the sites at the sacred Valley, as well as Machu Picchu it was a memorable an amazing trip that left me in love with Peru Willi our guide in couscous was amazing. He was very patient and took the time to explain every important detail to us. The walking food tour with Andrea was also awesome in our ride to Huacachina with Alavore was one of the best experiences ever.

Hotel Reviews
Abittare Hotels
Cusco
Authenticity & Character
Location
Staff
I
Cleanliness & Comfort
Tierra Viva Miraflores Larco
Lima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jimena Salazar
Jimena
Jimena Salazar
Local specialist in Lima, Peru | Replied on Jul 22, 2025

Dear Susan

Thank you so much for this lovely review!

It truly makes me happy to know you fell in love with our country and that you had memorable experiences with everyone you met along the way. I was genuinely pleased to design this trip for you and Sandy, especially since it was your first time here!

We'll make sure to pass along your kind words to Willy, Alvaro, and Andrea. If you ever come back to Peru and decide to keep exploring other destinations, please don’t hesitate to reach out.

Wishing you the very best in your future journeys!

All the best,
Jimena

Amazing Experience in Colombia
Colombia | Jul 12 - Jul 15, 2025

Sierra
Sierra S.
Portland, OR | Reviewed on Jul 22, 2025
I recently returned from a trip to Colombia organized by Michael, and I truly cannot find the words to encapsulate how wonderful the experience was and how grateful I am to the kimkim team and all of the guides they coordinated with to make this trip so meaningful and memorable. They were able to get my friend and I connected with staff from Tayrona Birding for a tour of Tayrona National Park, and each of the staff we interacted with were kind, professional, knowledgable, and warm. The... Read more

I recently returned from a trip to Colombia organized by Michael, and I truly cannot find the words to encapsulate how wonderful the experience was and how grateful I am to the kimkim team and all of the guides they coordinated with to make this trip so meaningful and memorable. They were able to get my friend and I connected with staff from Tayrona Birding for a tour of Tayrona National Park, and each of the staff we interacted with were kind, professional, knowledgable, and warm. The lodging at the Senda Koguiwa hotel in Santa Marta was also so wonderful. The food was phenomenal, the grounds were beautiful, and the staff was so kind. I truly hope this review helps encourage anyone who is on the fence about booking with kimkim to move forward with it. I am already looking forward to booking future experiences with kimkim!

Hotel Review
Senda Koguiwa
Santa Marta

Friendly staff, delicious food, beautiful grounds, and comfortable rooms that kept us cool and safe.

Authenticity & Character
Location
Conveniently close to Tayrona National Park.
Staff
The staff were so kind and helpful, and they seemed to genuinely care about making the experience special.
Cleanliness & Comfort
The room was clean and kept at a comfortable temperature.
Activity Review
Hike Tayrona National Park
Hike Tayrona National Park
Colombia

The park itself is gorgeous with lots of breathtaking views and diverse wildlife housed within, but the thing that made it even more wonderful was the hiking guide and the experience he created based on his own knowledge of the park.

Quality of Experience
Guides, Drivers and Staff
Transport
Comfortable, on-time, and felt safe the entirety of the nearly 3-hour long transfer from Barranquilla to Santa Marta.
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jul 22, 2025
Hi Sierra,
Wow — thank you so much for this amazing feedback! I’m really happy to hear that your trip to Colombia was such a special and memorable experience.
It’s great to know that everything went smoothly. Sounds like you had a great mix of nature, comfort, and warm hospitality, which is exactly what we hope for our travelers. I’m especially glad the guides, hotel and staff made such a positive impression!
Thanks again for taking the time to share your experience in such detail. We’d love... Read more

Hi Sierra,
Wow — thank you so much for this amazing feedback! I’m really happy to hear that your trip to Colombia was such a special and memorable experience.
It’s great to know that everything went smoothly. Sounds like you had a great mix of nature, comfort, and warm hospitality, which is exactly what we hope for our travelers. I’m especially glad the guides, hotel and staff made such a positive impression!

Thanks again for taking the time to share your experience in such detail. We’d love to help plan your next Colombia adventure whenever you're ready!

All the best,
Michael & The Chaska Tours Team

We loved our trip to Norway - Oslo, Flam, Ber...
Norway | Jun 30 - Jul 13, 2025

Deborah
Deborah E.
Bethesda, MD | Reviewed on Jul 22, 2025
We loved our trip to Norway - Oslo, Flam, Bergen, Alesund, and then our add on to the Lofoten Islands. Alex did a great job laying out an itinerary that took into account all the things we wanted to see. He provided alternative suggestions when my ideas weren't the most practical and was open to feedback about our preferences. All our lodging was top-notch and conveniently located. The trip logistics couldn't have gone any smoother. Read more

We loved our trip to Norway - Oslo, Flam, Bergen, Alesund, and then our add on to the Lofoten Islands. Alex did a great job laying out an itinerary that took into account all the things we wanted to see. He provided alternative suggestions when my ideas weren't the most practical and was open to feedback about our preferences. All our lodging was top-notch and conveniently located. The trip logistics couldn't have gone any smoother.

Hotel Reviews
Hotel Brosundet
Ålesund

Another perfectly located hotel, with lots of charm. The large gas fireplace in the center of the lobby, surrounded by lots of comfy couches and chairs, couldn't have been more welcoming. This hotel was just a 10 minute walk from where we met the day long fjord cruise to Geiranger trip and 15 minute walk from the Aksla trail.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Det Hanseatiske Hotel
Bergen

This hotel was perfectly located in Bergen! Just a stones throw away from the famous Bryggen buildings. While we loved the location and being on the upper floor, the one downside was we had to carry our luggage up one extra flight of stairs for our "attic" room. The room was spacious, with a HUGE bathroom - which had both a shower and a tub.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heimly Pensjonat
Flåm

We had a fabulous view of the fjord from our room at this simple but welcoming and low key hotel where dinner is included as part of the stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fretheim Hotel
Flåm

Right in the heart of Flam, this hotel feels grand but in a low key accessible way. The room was purposely designed to feel old, including a claw foot tub. Great breakfast too.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Karl Johan Hotel
Oslo

This hotel is in the PERFECT location to explore Oslo. The rooms are modern and reasonably sized. Their Norwegian breakfast was one of the best of our trip.

Authenticity & Character
Location
Hop, skip and a jump away from everything.
Staff
Cleanliness & Comfort
Activity Reviews
Geirangerfjord Cruise & Day Trip
Geirangerfjord Cruise & Day Trip
Norway

The day trip to Geiranger turned out to be one of the highlights of our trip. Not only was it a sunny day which made for extra special views of the fjord, one of the crew on the cruise was very friendly and shared helpful information throughout the journey, from the history of individual villages or homes we passed along the way, to things to do once we got to Geiranger, including to rent a mini Geiranger electric car, which had a GPS inside to direct you to a fabulous overlook just 15 minutes away. Once we got to the overlook for our perfect top of a fjord picture, we hiked a short bit in along a marked path and quickly got a way from most of the other tourists. We also enjoyed lunch and an ice-cream in town.

Quality of Experience
Walk up to Aksla Viewpoint
Walk up to Aksla Viewpoint
Ålesund

Enjoyed our walk up to the viewpoint. Great views of the city.

Quality of Experience
Fløibanen  Funicular Ticket
Fløibanen Funicular Ticket
Bergen

Great way to get to the top of Mount Floyen! Fun seeing the goats grazing amongst the visitors. We walked down on our own, which was fun but it does take a while to traverse all those switchbacks!

Quality of Experience
Explore Bergen
Explore Bergen
Bergen

Throughly enjoyed exploring Bergen on our own. We made it to the Fantoft Stave Church, which I'd recommend.

Quality of Experience
Ægir Viking Meal Experience
Ægir Viking Meal Experience
Flåm

This meal exceeded our expectations! Not only was the food very tasty and the beers perfectly matched, the atmosphere was fun and lively. We are not beer drinkers but couldn't believe how well each beer went with the corresponding dish.

Quality of Experience
Summer Kayaking Excursion
Summer Kayaking Excursion
Norway

This was the one activity of the trip that I would definitely skip. There was nothing wrong with the excursion. The vendor did a fine job. But since we got to see the fjord from the water two other times as part of the RIB excursion later that day and then the next day from the "Norway in a Nutshell" ferry, I would have rather used that half day to go to the famous Stegastein overlook, walk to the Flam church, or go on another hike.

Quality of Experience
Not worth the time. Do something else instead.
Guides, Drivers and Staff
Explore Flåm
Explore Flåm
Flåm

Enjoyed walking around and exploring Flam, including a hike to the nearby falls. That was a highlight.

Quality of Experience
Full-Day Private City Excursion
Full-Day Private City Excursion
Oslo

Our guide and driver helped create a convenient and efficient way to learn about and see Oslo.

Quality of Experience
Would have rated it a 5 but felt a little rushed.
Guides, Drivers and Staff
Transport
Explore Oslo
Explore Oslo
Oslo

Loved having a half day of free time once we arrived to explore the city on our own.

Quality of Experience
Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Jul 22, 2025
Thank you so much for your thoughtful and thorough review! I know it came from you both, and I really appreciate how much you shared because it's incredibly helpful for myself and our other Travelers. Everything going smoothly and living up to your expectations is exactly what I hoped to hear because it was a pleasure helping craft an itinerary that reflected your interests. Hearing that you feel the lodging, logistics, and activities aligned well with your goals is paramount to Nick & I -... Read more

Thank you so much for your thoughtful and thorough review! I know it came from you both, and I really appreciate how much you shared because it's incredibly helpful for myself and our other Travelers.

Everything going smoothly and living up to your expectations is exactly what I hoped to hear because it was a pleasure helping craft an itinerary that reflected your interests. Hearing that you feel the lodging, logistics, and activities aligned well with your goals is paramount to Nick & I - along with the invaluable suggestions for helping others, like ensuring they're aware of the great viewpoints that you were able to experience🤩

That detailed feedback on hotels especially is incredibly valuable —not just to us, but to future travelers.

We're grateful that kimkim successfully helped with another wonderful memory, and can't wait to do it again in the future😊

Our guide Joel in Lisbon was amazing . Profes...
Portugal | Jul 9 - Jul 21, 2025

P
patrice m.
Ashburn, VA | Reviewed on Jul 22, 2025

Our guide Joel in Lisbon was amazing . Professional and very knowledgeable . Hotels were great and everyone was friendly.

Local specialist: João Daniel
João
João Daniel
Local specialist in Lisbon | Replied on Jul 22, 2025

Thank you, Patrice! I'm happy to hear that you enjoyed your time in Lisbon and that Joel made such a wonderful impression. I'm also glad that you were pleased with the hotels and found everyone friendly.
Hope to welcome you on another journey soon ;)

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.