Kimkim Trip Reviews

We had a wonderful 12 day trip to Buenos Aires & Patagonia this January, and Matias helped us plan an active trip with wonderful hotels and tours. Buenos Aires is a vibrant city, and we enjoyed our tours on bike and by car. As our bike guide, Jackson modified our route to show us a few highlights we really wanted to see, including the El Ataneo Grand Splendid bookstore. He was very knowledgable and energetic. Sonia was our tour guide for the Southern portion of Buenos Aires & she was fabulous - our favorite spots were La Boca and Recoleta cemetary. In El Calafate, the Blue Safari tour of the Perdido Glacier was spectacular - both of our guides were incrediely knowledgeable and added significantly to the overall experience. Torres de Paines was also amazing - we had fabulous weather while there and each of our excursions took us to a different part of the park. It was magical. Our hotels were fabulous - all boutique hotels with character - we took advantage of the pools in several as well as spa services. The food was also top notch. Logistics were flawless, including 2 domestic transfers and a car to get us from El Calafate to Puerto Natales in Chile. All in all a beautiful trip with many amazing memories.

Hotel Reviews

Hotel Eco Boutique Bidasoa

Santiago

Spent an extra night here due to a cancelled flight & were happy to do so! The rooms were comfortable & cozy and the restaurant was amazing! We had 2 meals there and absolutely loved it.

Authenticity & Character

Rooms and common areas were comfortable

Location

Easy walking distance to bicentennial park

Staff

Front desk helped us with day trips and securing an extra night in partnership with our travel agency.

Cleanliness & Comfort

Hotel Las Torres Patagonia

Torres del Paine

We had the all inclusive package at Las Torres and it was fabulous. The staff, food, and excursions were all wonderful. The rooms were spacious & had amazing views of the mountains. We all took advantage of the spa one afternoon and it was great.

Authenticity & Character

Design fit into the landscape and every detail reinforced sustainability - eg: glassware was upcycled bottles.

Location

Situated within Torres de Paine, we were able to totally unplug and see a broader area of the park without traveling 3 + hours.

Staff

Very helpful and always smiling. We had a mixup with a request about several excursions and Frederica took the time to make sure she understood what we were trying to do and accomodated us.

Cleanliness & Comfort

NOI Indigo Patagonia

Puerto Natales

This hotel has a cool design & is right on the water in Puerto Natales. Our room was right on the street, so street noise was definitely higher than normal when the windows were open. There were also local stray dogs that were chasing cars the day we stayed here, which added to the noise. The highlight was the pool on the top floor of the hotel - we watched the sunset over the water from there.

Authenticity & Character

All green hotel - very cool

Location

Rooms that open to the main street can be noisy.

Staff

Very helpful staff - checked us in early and upgraded one of our rooms as our originally booked room was occupied.

Cleanliness & Comfort

CasaSur Palermo Hotel

Buenos Aires

The neighborhood has a lot of things going on - we found good restaurants for dinner every night. The breakfast is really good - excellent pastries! Rooms are spacious, with a little balcony to sit out on. The pool was also a great way to spend a few hours after a long day of roaming the city.

Authenticity & Character

Balcony off the room, well designed layout

Location

Close to many restaurants

Staff

Very friendly - helped us with dinner options several nights.

Cleanliness & Comfort

Activity Reviews

Self Guided Santiago

Santiago

Ubered to the Parque Metropolitano (Cerro San Cristóbal) and took the cable car up and funicular down. Fabulous views of the city .

Quality of Experience

Guides, Drivers and Staff

Uber was very easy and inexpencsive

The Blue Safari

El Calafate

The entire day was incredible, starting with the drive to Los Glaciares National Park. Our local guide gave us the history of the area, inlcuding how Calafate has grown in the past 20 years. The Perdido Glacier was spectacular, and we were able to see it from multiple vantage points. Highlight for us was hiking very close to the glacier and witnessing a massive iceburg calving.

Quality of Experience

All of our stops along the way and in the park highlighted a different view and aspect of the glacier.

Guides, Drivers and Staff

All were very knowledgeable.

Transport

Stops included to stretch our legs.

Nativo Experience - Lakes and Caverns

El Calafate

Great way to learn about early Patagonia and the people who lived there. Lots of information about the local flora & fauna as well.

Quality of Experience

Guides, Drivers and Staff

Transport

Tour Southern Buenos Aires

Buenos Aires

Sonia was a fabulous guide- we had an incredible day with her exploring the city, including an added stop and tour of Recoleta at the end of our day together. Her knowledge of the city was very deep, and no question from us was off limits. Highlights for us were La Boca (including very tasty empandadas), a stop at the open market in San Telmo, where we saw several Tangos, and a guided stroll through Recoleta.

Quality of Experience

Food

Empanadas at La Boca

Guides, Drivers and Staff

Sonia was very engaging and modified our tour based on what our interests were. The driver was knowledgeable about the city & got us to our next stop quickly.

Transport

Good communication and timely pickups.

Biking Buenos Aires - Parks & Gardens

Buenos Aires

We had a wonderful time with our guide Jackson. He was very accomodating and added a few stops to our tour based on our requests. (the tour we took was different than what was highlighted in the description we got when booking and on Vamooz - particularly going into Recoleta cemetary). We still had an amazing experience.

Quality of Experience

Food

No food was offered on our tour - we each had a water bottle & stopped at a convenience store for snacks.

Guides, Drivers and Staff

Transport

Transfer to the hotel

Buenos Aires

Pickup and drop off went very smoothly

Quality of Experience

Guides, Drivers and Staff

Transport

This was my first time ever using a site like this and I have to say it was everything I could have asked for. Marisa was fantastic and listened to exactly what we were looking for in our trip and made all of our arrangements so quickly and so perfectly. Recommendations were spot on and the price was so reasonable. Having everything bundled actually made it so easy and I loved how attentive and responsive she was throughout the entire trip. I will use KimKim for every trip going forward-highly highly recommended!!!

Activity Review

Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves

Portugal

Quality of Experience

Guides, Drivers and Staff

Transport

Ashley and her team were wonderful. She was very attentive to our needs and created a fantastic experience for me and my family. We left our 18 days in Vietnam in awe. We did the touristic things but even better we had the opportunity to visit small communities and meet and spend time with many different families. All of our tour guides while on our journey were excellent stewards of their country and spoke English beautifully. I couldn't recommend Realistic Asia more!

Manon in the Normandy region and Nadia in Nice were exceptional guides. The restaurant recommendations were great also.

Hotel Reviews

Hotel Le Negresco

Nice

Spectacular

Authenticity & Character

The art and the bellmen’s uniforms, the elevator, every detail is beautiful.

Location

Right on the Promenade d’Anglais and near old Nice

Staff

Everyone was friendly and helpful

Cleanliness & Comfort

Hilton Garden Inn Paris Orly Airport

Rungis

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The pillows are awful and very small

Hotel Le Lion d'Or et restaurant la Table du Lion

Bayeux

Quaint hotel in medieval center of town. Great food and lovely fireplace gathering place.

Authenticity & Character

Location

Right in the center of the village

Staff

Cleanliness & Comfort

Activity Reviews

Day excursion to Monaco, Monte-Carlo and Eze

France

Playing blackjack at the casino in Monte Carlo and lunch on the beach at the Note Bleu (as arranged by our guide) were highlights.

Quality of Experience

Guides, Drivers and Staff

Transport

Morning food and wine tour

France

Nadia was delightful. We learned a lot and enjoyed ourselves immensely.

Quality of Experience

Food

Guides, Drivers and Staff

Day Trip to Mont-Saint-Michel

France

Incredible! And since we went off season there were no crowds.

Quality of Experience

Guides, Drivers and Staff

Transport

Tour of D-Day Sites

France

Manon was exceptional. We learned so much on this somber day.

Quality of Experience

Guides, Drivers and Staff

Transport

Day excursion to Honfleur and Etretat

Bayeux

Manon is a knowledgeable, friendly and overall excellent tour guide. We learned so much.

Quality of Experience

Guides, Drivers and Staff

Transport

Shirley每次都很迅速地回覆我們詢問的問題和要求，還很客氣地到旅館來探望我們。
侯曉鈴導遊經驗和知識很豐富，服務周到，為人客氣和負責，英文也說得非常流暢。
整個行程我們都玩得很愉快。
缺點就是估價太高了一點，還有好幾個午餐和晚餐沒有供應。

Hotel Reviews

Taipei Garden Hotel

Taipei City

Authenticity & Character

Location

Cleanliness & Comfort

The Grand Hotel Taipei

TAIPEI CITY

很有東方的風格，古色古香。 缺點是陽台上沒有桌椅供房客坐下來欣賞外面的風景。

Authenticity & Character

Location

Cleanliness & Comfort

Alishan house

Chiayi County

Staff

Cleanliness & Comfort

p

Wellspring by Silks

Yilan County

Staff

Cleanliness & Comfort

Roaming Cloud

Nantou County

環境很好，又有動物和鳥類供我們欣賞。早餐很豐盛可口，主人親切。 缺點就是沒有電梯，搬運行李和上下樓梯比較不方便。

Authenticity & Character

早餐很豐盛可口，兩天早上的菜單不一樣。院子养了一些动物和鳥類供房客們觀賞。

Location

Staff

和蔼可亲

Cleanliness & Comfort

Activity Reviews

Cooking Class, Shifen Waterfall & Sky Lantern Releasing

Taipei City

Yilan - Indigenous Atayal tribe visit

Yilan

Quality of Experience

Guides, Drivers and Staff

Transport

This was my first time booking a tour like this. Also my first experience with KimKIm. I was a little apprehensive becasuse I have always booked the tour and made arrangements personally. That was going to be too much for a 6 night trip to get a Vietnam experience. Kim Kim was great! Proposed and itinerary. Made modifications to meet my budget. Selected great hotels and experiences with my input. Local specialists were all great. Timing and organization was perfect. Really happy. Thank you KimKim especially to Hien and Stephen and all the local guides.

Hotel Review

Silverland Mây Hotel

Really nice hotel and a beautiful room. Excellent service and breakfasts were very good. Loved the location. Great restaurants and walking around area. A good experience and good value.

Authenticity & Character

Location

vibrant , good walking around and lots of restauants.

Staff

Attentive , pleasant and welcoming.

Cleanliness & Comfort

Excellent room and very comfortable bed and linens

Activity Reviews

Titov island - Ha Long Panoramic view - Disembark Indochina Sails Cruise

Ha Long Bay

Just wanted to relax on the boat with a cappuccino in the early morning so we did not participate.

Exploring Surprise Cave or Me Cung Cave - Ha Long Bay Mooring Point - Indochina Sails Cruise

Ha Long Bay

Loved the cave experience. Really not for people with mobility issues or stamina issues. The cave was impressive and I really enjoyed going in.

Quality of Experience

It was immense.

Food

Not really food on this tour

Guides, Drivers and Staff

Transport

Mekong Delta Group Tour (My Tho - Ben Tre) (updated)

Ho Chi Minh City

this tour was a little too contrived or touristy for me. I would have loved to hear more about what part the Mekong Delta played in the war. Interesting but a little to touristy.

Quality of Experience

Food

Talapia fish looked interesting but was overcooked and difficult to share and pass around.

Guides, Drivers and Staff

Transport

Ho Chi Minh City Full Day

Ho Chi Minh City

Tour was great . Notre Dame was under repair. Could have left the Post Office out and a little longer at the War Museum. A lot to see and experience.

Quality of Experience

Food

I have to be honest. Generally speaking I don't love Vietnamese food. but also coming from Thailand that may not be fair.

Guides, Drivers and Staff

Evening Street Food Tour With Vespa Wanderers

Ho Chi Minh City

Highly recommended . Loved this. Great feel for driving in Ho Chi Mingh. Crazy!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

VIP Fast Track Service

Vietnam

This was worth every penny.

Quality of Experience

Guides, Drivers and Staff

Transport

New Zealand was everything we hoped it would be. Denise with KimKim was an amazing member of our team . She was in communications on a regular basis. We did have a couple weather situations. No one can control those, she was out ahead of each one offering guidance and options….thank you.
We would recommend KimKim to anyone and betting we will be back!

We had a great time in northern India, primarily with our guide Rahul and Taj, our driver. We were provided a clean and comfortable vehicle and Raj is an excellent driver. Rahul was knowledgeable everywhere we went and was sensitive to our wants and needs.

Activity Review

Khajuraho Sightseeing

Khajuraho

Fascinating temples and monuments. The ornateness of the stone carvings is mind blowing.

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip to Costa Rica was absolutely amazing! I have heard nothing but positive comments! El Lugar was so beautiful and the activities and the schedule were spot on. I think what also topped it off was your staff from Serendipity; everyone was so friendly, helpful, knowledgeable and we were all impressed with their keen eyesights as they could spy any bird from any distance!
Elana, Charlotte, Adrian, Jose and all the others were the BEST!

Hotel Reviews

El Lugar

Puerto Viejo de Sarapiquí

BEAUTIFUL grounds! Our room was fabulous! Very clean and beautiful view. The property looks like there is still construction to be done. I hope it is able to get finished...it is beautiful there and having the horses and stables added a nice touch too.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Costa Rica Marriott Hotel Hacienda Belen

San José

The hotel was OK, but our room was very mildewy and caused us to wake up very congested. Also the lighting in our room was too dark.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Room smelled like mildew, and didn't feel as clean as it should; maybe a bit dated???

Activity Reviews

Mistico Hanging Bridges, and Ecotermales Hotsprings

Costa Rica

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Tirimbina Chocolat Tour

Costa Rica

Very interesting tour and presesntation. Loved the interaction. It just got a little bit too long.

Guides, Drivers and Staff

Transport

Privately Guided Tour at La Paz Waterfall Gardens

Costa Rica

Beautiful property. I could have spent more time there!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

All our trips were great, we enjoyed Milford Sound and the Kapiti Coast tours very much, as well as Zealandia and Mt. Cook. The glacier boat trip was fantastic. We also liked the Cook Strait ferry and coastal train ride to Christchurch. The Hobbiton tour was surprisingly enjoyable. The half day Queensland tour was fun, too. Thanks, Kimkim!

Thailand is such a special place! We had been hoping to visit for many years and we’re finally able to make it happen in 2026. We wanted a mix of culture, together with a bit of adventure. Thailand has so much to offer!
Our plans were to spend a bit of time in Bangkok, as this would be where we would begin and finish our trip. We wanted to visit some nice islands, and beach spots that would be away from any crowds. We wanted to be able to really enjoy the beauty of each place! We planned to be gone from anywhere from 2 to 3 weeks.
Booking things now is so easy! Anyone can do it! Yes, this is true, but for me, logistics are not so easy! This is where the real value of using a competent agent becomes such a relief! “Bella” our KimKim agent is extremely competent! Together, we collaborated on finalizing our itinerary. It came together very quickly. We were dealing with a real, pro!
Our itinerary took us to amazing places, incredible hotels, unforgettable, beaches, and several culturally important places too.
Bella organized, excellent, knowledgeable, English speaking guides who couldn’t have been more caring and friendly! Tea and Leo, were our guides in Bangkok. They work together with the same driver, Chen! What a wonderful team! However, it wouldn’t matter where we were because all of the people Bella connected us to were amazing! We loved all of the activities and tours that Bella organized for us. We loved that “All” of the “Details” had been so well taken care of! Our connections always worked! This was so important to us. Without the dedicated professional help of such a competent agent, Bella, we could never have enjoyed our trip as much as we did! Bella constantly followed up with us whenever necessary. She made herself available to us throughout our visit, and then, checked in regularly. We were in good hands throughout! Thank you, Bella and your team!

Hotel Reviews

Buri Rasa Samui Village

Samui

This lovely hotel proved to be an oasis on the beach, offering tranquility, relaxation, and outstanding service. We loved our time there!

Nakamanda Resort And Spa

Krabi

The Nakamanda Resort and Spa was incredibly special. It's a more intimate setting, away from the hustle and bustle of popular beaches, offering a lovely retreat. The setting and service were top-notch, making it one of the nicest hotels I've ever stayed in.

Santhiya Koh Yao Yai Resort & Spa

Santhiya Koh Yao Yai Resort & Spa wasn't a great fit for us. The resort is spread out over hilly terrain. Walking to meals, the beach, and the pools is possible but not practical. It was too spread out for our taste. The resort was filled with families with young children, which wasn’t the energy we were looking for.

500 Rai Floating Resort

Surat Thani

The 500 Rai Floating Resort in Khao Sok National Park was totally unique, and exceeded my expectations. It really was unique. The room moved with the sway of the lake. The accommodation was comfortable and well-equipped, with air conditioning and a nice kitchen. The logistics of getting to and from the resort were handled flawlessly, which made our stay relaxing and stress-free.

Activity Reviews

Exploring the Ancient Ayutthaya

Thailand

Exploring the Ancient Ayutthaya with Leo was a memorable experience. Our guide and driver were extremely pleasant and knowledgeable, which enriched our understanding of the site’s historical significance. The entire day was seamlessly organized, allowing us to fully enjoy the outing.

A visit to Mae Klong Railway market and Damnoen Saduak Floating Market, explore the famous weekend Chatuchak market

Bangkok

Visiting the Mae Klong Railway market and Damnoen Saduak Floating Market with our guide was a fantastic experience. Witnessing the train pass through the market was incredible, and the floating market was vibrant and unique. The guide's expertise ensured we didn’t miss any important details.

Enjoy Food Tasting in Chinatown!

Bangkok

This is not your typical market! It’s crowded, chaotic, and sensational all at once! We preferred to watch more than we indulged. Our guide, Tea looked after us, ensuring that we ate things that we understood were safe! She was great, and incredibly patient! It was a great night out!

Bangkok Temple Visit

Bangkok

Our temple day tour in Bangkok was excellent. Having our guide Tia with us made the experience smooth and enjoyable, especially given our dietary restrictions. The knowledge and insight provided by the guide were invaluable.

Great trip to Japan! (Kyoto, Nara, Tokyo). Olivia was a fantastic planner and her recommendations did not disappoint. She helped make our trip (with children) as painless as possible and even helped us postpone and rebook when an unexpected family emergency popped up. If you want to get the most out of your time, I can highly recommend KimKim.

Hotel Reviews

Gion Ryokan Karaku

kyoto

This was a fun way to spend an authentic Japanese night in Kyoto. As expected we slept on mats on the floor, the room had a traditional Japanese table & chairs (very low on the floor.) . The complimentary breakfast was traditional Japanese style also with rice and miso soup and fish. If you have mobility issues or you want a typical North American breakfast this is probably not the experience for you but if you're looking for adventure, our Canadian family with young kids loved it! The location was very conveniently located at the end of the shopping district. Subway was about a 10 minute walk, or you can take a cab for 15 mins to get to Kyoto station.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

RIHGA Royal Hotel Kyoto

Kyoto

The complimentary breakfast was amazing, showcasing many traditional Japanese breakfast elements, with plenty of European / North American options for the less adventurous. Their auto-coffee / hot chocolate / matcha machine was incredible. A wide selection of alcoholic beverages (complimentary) at both breakfast and the evening appetizer event each night. There were traditional activities each afternoon. The subway station was a 8 minute walk and takes you straight to Kyoto station and the rest of the network for Kyoto / Osaka / Nara. Room was comfortable and the hotel was quiet and private with a 10 minute walk to massive shopping district from narrow street bizarre type feel to high end luxury goods. This is a great location to stay in Kyoto.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Ninja Training in Kyoto: Ninja Experience - 2 HOURS / SWORD INCLUDED

Kyoto

This was a fun activity. We dressed up as ninjas and got to shoot blow darts and throw ninja stars at targets. We also got to fight each other with foam-covered swords. This was most fun for our kids (8 & 10) but we got some nice photos out of it. The first portion was an hour, then the second portion: we walked about 1km to the ninja museum and got a 30 minute tour through the 3 storey facility on the history of Samurai & Ninja culture. Great displays and a very well done tour / history lesson. This was more fun for the adults. I'm not sure what the "SWORD INCLUDED" refers to. We did get a plastic throwing-star as a "prize" for the person closest to the target, but no swords.

Quality of Experience

Guides, Drivers and Staff

Geisha and Maiko Makeover Experience in Kyoto

Kyoto

Wow, what an amazing transformation! My daughters (8 & 10) loved it, and my wife who isn't much for dressing up or putting on make up, enjoyed the experience too. The professional photos that were included are really fantastic. Definitely the highlight of the trip for one of my daughters.

Quality of Experience

Guides, Drivers and Staff

Kyoto: Authentic Sushi-Making Cooking Class

Kyoto

We did the bento-making class with kids and had a great time! We learned a lot (feel comfortable to try on our own at home) and the food was delicious. A great way to learn about this history of the food, and the ingredients and have a great (large) meal too.

Quality of Experience

Guides, Drivers and Staff

Asakusa Sumo Club: Sumo Show Admission with Chankonabe in Tokyo

Tokyo

Wow. What an amazing experience! I didn't know what to expect but this was really well done, catering to visitors who want to learn more about sumo culture. Explanations of the history, rules and lifestyle of sumo wrestlers plus an authentic match between 2 former professional wrestlers and the opportunity to wrestle one yourself. The sumo-meal that is included was fantastic too.

Quality of Experience

Guides, Drivers and Staff

Tokyo Highlights Day Tour with Tsukiji Outer Fish Market

Tokyo

What a great way to experience a nice cross-section of Tokyo in a single day. We walked about 20,000 steps but mainly used the subway to jet all over town. It was a brilliant introduction to what otherwise could be a very intimidating city.

Quality of Experience

Guides, Drivers and Staff

Kumiko was fantastic!

Transport

It was a great introduction to the Tokyo subway system at various levels of congestion during the day.

I've travelled to other Central and Latin American countries, and Costa Rica was by far the easiest and friendliest. All the moving parts of the trip that kim kim set up worked smoothly (except one that was quickly fixed).

Ride CR transportation was prompt, friendly and scenic. The drivers gave us multiple rest stop opportunities that we usually didn't take, and also pointed out sights and scenic/photo opportunities that we did take. The best ride was between Monteverde and Arenal on a somewhat stormy day that made for great views passing over the mountains and across the lake. The hugely time saving and beautiful option to cross the lake instead of driving around it was brilliant!

Accommodations at the Cloud Forest Lodge and the Arenal Manoa were comfortable and convenient in a way that was very appropriate for the location. Very friendly and helpful staff certainly helps, but the addition of monkeys and toucans in the trees around the hotels was a wonderful surprise. Our favorite moment in Arenal was when the woman checking us in asked if there was anything more she could do, and we jokingly said we were really hoping to see a sloth. She turned to a young staff member nearby and said "Kevin, can you please show them the sloth", so he walked us across the parking lot, gave us his binoculars, and pointed to the sloth moving through the tree twenty feet away. We also especially enjoyed the trails available at the Lodge in Monteverde. Both places had good restaurants with amazing views and plenty of dining options that highlighted Costa Rica (but also played American/British instrumental pop music covers, aka elevator music, that was distractingly un-Costa Rican). It wasn't on the itinerary, but the San Lucas Treetop Dining Experience in Monteverde was one of the most enjoyable meals we've ever had.

All of the guides were knowledgable and excited about their work, balancing detailed wildlife information with local history and culture. Surprisingly consistent considering there is no formal training. The guide at the Hanging Bridges in Arenal was pretty quiet, but that was a much more commercial venue and it was pouring rain most of the time. If we were doing it all again, we would ask for longer tours. Our last day there, the tour company had our reservation, but didn't put us on their operations schedule, so no one picked us up. Since everyone else had been so prompt, I called after about 10 minutes, and they quickly got a driver and guide out to us and added a trip to some nice hot springs to the tour. The important thing was the guide offered us the option to take a much longer trail than normal, and that was a more thorough and satisfying experience.

We certainly enjoyed the lower stress and workload of having kim kim take care of all the arrangements. We're looking forward to using your service again, especially for trips like this where the area is unfamiliar and there are a lot of moving parts. Thanks!

Everything Kathrin had arranged for us was amazing. Our accommodations were stunning, the scenery was stunning, the people were kind, the food was delicious. Most wonderful place we've ever been. Kathrin did an excellent job getting to know us so she could schedule what we love.

Lucy made our trip wonderful. Any issue that arose she managed successfully. It was peaceful and positive. We will use the service in the future.

Planning my Thailand trip became so overwhelming that I looked for a professional travel planner to guide me. I am so very happy that KimKim matched me with Jeab, my local specialist. Jeab is an excellent communicator, and she is knowledgeable and flexible, adjusting the itinerary multiple times to accommodate my requests. Jeab is also extremely patient and polite. While I was in Thailand and had questions, she was quick to respond and help me with what I needed. I am a solo traveler. Jeab's knowledge was superb when it came to choosing hotels and finding me local guides and small group tours. Top recommendation for Jeab and KimKim!

We had a wonderful trip to Chile. Our agent, Marcela, crafted an exceptional itinerary—she listened carefully to our wishes and adapted plans seamlessly when changes arose.
The Atacama Desert was breathtaking, and our guides, Rodrigo and JP, were incredibly knowledgeable about the region’s geology, history, and Andean wildlife. Rapa Nui was unforgettable; learning about the Moai and the Birdman competition brought the island’s rich history to life. In the Colchagua Valley, we enjoyed sampling outstanding wines amid stunning scenery, which was the perfect way to round out the journey.

My husband and I worked with Egypt Promotion Travel to plan a week's worth of sightseeing across various cities in Egypt. To keep this review concise, I will highlight what they did well and where they fell short.

On the positive side, we had one exceptional guide and another who was satisfactory, which made our overall experience more enjoyable. However, beyond this, I cannot share any positive feedback about Egypt Promotion Travel, Ibrahim, or his team.

The communication after we made our payment was nearly non-existent, often taking several days for a response. When changes occurred in the itinerary—such as our hot air balloon ride in Luxor being canceled twice due to weather—we did not receive any communication from the team, nor were we offered reimbursement. We had to initiate inquiries ourselves, and to this day, we have not received the promised reimbursement for our remaining balance, despite documenting everything in our kimkim portal.

Additionally, they repeatedly mishandled our hotel reservations. When we asked for assistance, they demanded more money, despite clear documentation in the kimkim portal indicating they would cover these expenses.

In summary, once they received our payment, the service provided was minimal and the quality upon arrival was disappointing. Having previously used kimkim for our trip to Morocco, where the service was exceptional, I have a solid basis for comparison. Unfortunately, the experience with Egypt Promotion Travel was nothing short of deplorable.

Kimkim, please consider finding a new travel agency to represent your brand as this tarnishes your reputation.

Jeab was great to work with.
Key attributes:
- She was very responsive especially since we were 12 hours apart when planning the trip.
- She was knowledgeable of the places we wanted to go and did a good job of setting up the activities that showcased the stops.
- We really appreciated her collaborative approach of listening to our input and responding with suggestions and alternatives where appropriate.
-She subcontracted with Vio Travel in Thailand to handle the logistics and they were great, drivers and transportation elements of the trip were seamless.

Stops -
Phuket - stayed at the Kaththani Beach resort - Its a 4 star resort - nice beach and town was interesting. Its a long trip from the airport with traffic and going anywhere you have to deal with traffic. Did Hong Island by Starlight on first full day - took an 1.5 hours to get to dock because of traffic. Boat trip was fun and nice to meet fellow travelers. Boat staff did the Kayaking, but were very knowledgeable about the area and the stops so that made it fun.

Krabi - stayed at that Tubkaak Boutique resort - Its a 5 star resort. Nice beach and the rooms were very nice and had a lot of free activities we took advantage of including a Thai boxing lesson and guided hike in the national park. We went on a four island tour by longtail. We stopped at each beach for about 30 minutes and all were beautiful though fairly crowded. The next day we did the resort hike and then a Sunset Kayaking Ao Thalane tour. This was another highlight of our trip and guide did a great job of taking some of the best picture of us on the trip. Sunset was amazing.

Phi Phi - Stayed at the SAii Phi Phi Island Village. Its a 4 start resort. Nice beach. Its not located in the main town but there were good restaurants off property. Did a snorkeling tour the next day that we arranged on our own in the village based on Google reviews (Mr. Chet). which we would recommend. It was amazing to swim with the turtles and see so many the fish. That tour also went to Maya beach, which was fun but too crowded.

Khoa Sok - Stayed at the Khoasok Boutique Camps. This was not Jeab's first choice but we were late deciding so this was the next best place she recommended. We stayed in a tent but it was Glamping (Bathroom was in fixed structure attached to the tent) and was fine. For activities we did the bamboo rafting followed by a Bamboo cooking lesson. This was a low point in the trip. Both were terrible. Raft trip was constantly interrupted by power rafts dragging rafts up river - very loud. Plus there were lots of other rafts going down the river - kind of like Bangkok traffic on the river. The guide was nice but not very engaging. Bamboo cooking class was just giving us food cooked in a bamboo shoot. No talking or demonstration - just here is your food. Next day we did full day Cheow Lan Lake Adventure. This was a nice trip and our guide was fun as were the other travelers ( small group - 11 other travelers).

Chiang Mai - stayed at the Rati Lanna Riverside Resort - 5 star resort. It's just outside the old city but is a great location as many day trips involve going out that side of Chiang Mai. First evening we did the Doi Suthep, Wat Pha Lat and Michelin Food experience. The guide was great and very personable. Second day we did a half day at the Elephant Jungle Sanctuary and that was a highlight. Elephants are rescue elephants and are treated very well. They had a baby elephant so that was a lucky bonus. That night we did a Thai Family Hosting Experience. That was also a highlight as we learned about the local Lanna people and got to cook some traditional Northern Thai food. Next day we did a Chiang Rai tour of White and Blue Temples as well as the Black House Museum. Temples were amazing but because of construction it took 3.5 hours each way to travel. Last day we did a Sticky Waterfall and mountain biking trip. Sticky Waterfalls was very fun and we wish we could have spent a little more time there. The mountain biking was good but the jungle did not seem particularly unique.

In sum - Good to great hotels, great transportation, and fun activities and feel that we have now "done Thailand".

Hotel Reviews

Rati Lanna Riverside Resort and Spa

Just a beautiful hotel. Room was very nice as were staff.

Authenticity & Character

Location

in in the old town but located close enough.

Staff

Everyone was very nice and went out of their way to help

Cleanliness & Comfort

Khaosok Boutique Camps

Stayed in a tend but attached bathroom was fixed structure so it worked nicely.

Authenticity & Character

beautiful location, mountains all around

Location

It was a bit of a trip to get anywhere.

Staff

Cleanliness & Comfort

There were a fair number of little ants that got into our luggage.

SAii Phi Phi Island Village

Authenticity & Character

Location

Not in the main town on the island, but had a little village which had good places to eat behind the resort

Staff

Cleanliness & Comfort

The Tubkaak Krabi Boutique Resort

Krabi

Great Beach and had a lot of nice amenities - morning palates classes, Thai boxing, and guided hiking.

Authenticity & Character

Location

Beach and near national Park

Staff

Cleanliness & Comfort

Katathani Phuket Beach Resort

Muang Phuket

Nice place for Sunset over the beach. Breakfast's were good.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Sticky Waterfall Cross Country Ride - Small Group Tour

Chiang Mai

Waterfall was very fun and biking was nothing special.

Quality of Experience

Food

Stopped at roadside restaurant on way back into town and I thought it was some of the beat food we had had.

Guides, Drivers and Staff

Guide was very good

Transport

Full Day Chiang Rai tour from Chiang Mai

Thailand

Glad we did it. Temples and Black museum were amazing - But because of instruction it was a long day 3.5 hours each way.

Quality of Experience

Food

Average

Guides, Drivers and Staff

Guide was knowledgeable but didn't engage with us that much,. Didn't sit with us at lunch and spend time talking to office .

Transport

Once Construction on highway is finished then trip is worthwhile.

Thai Family Experience Home Host Tour

Chiang Mai

It was great to learn about the local Lanna peoples. Good a good over view of their culture and family dynamics and well as food.

Quality of Experience

Really felt like you were welcomed. And Food was great - even if we made it under their instruction.

Food

Guides, Drivers and Staff

Transport

Half Day Experience at Elephant Jungle Sanctuary

Chiang Mai

Elephants seems to be treated very well and they had a baby elephant at this camp.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Its 1.5 hours out of Chiang Mai

Doi Suthep, Wat Pha Lat and Michelin Food Experience with Local

Chiang Mai

Very good guide and food was great.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Full Day Cheow Lan Lake Adventure

Thailand

fun activity for the day. Went to the bat cave and did a short informative hike before lunch and swim. Guide was energetic and other tourist on trip were fun.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Bamboo Cooking – Jungle Dinner

Thailand

Waste of time and money - we were dropped off at camp site. Food was already cooked and they gave it to us with minimal interaction and then took us back to hotel when we were done. should have just gone to local restaurant

Quality of Experience

Guides, Drivers and Staff

Interact with clients - actually talk about how to select bamboo and how its cooked - like the description says.

Transport

Khao Sok Bamboo Rafting

Thailand

Did not come close to the experience as was described before the trip - no coffee stop and river was crowed and noisey

Quality of Experience

Guides, Drivers and Staff

Transport

Sunset Kayaking Ao Thalane with BBQ

Krabi

Guide was great, he even took some amazing picture for us. Sun Set was beautiful. Low tide meant we couldn't go through the mangroves but really didnt need to as we went thgouh part of them and it would have been more of the same. Went to san bar for Sunset

Quality of Experience

Food

Guides, Drivers and Staff

Transport

4 Islands by Luxury Longtail

Krabi

Stopped at each island for about 30 minutes except a little longer for lunch - beaches were getting crowded.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hong by Starlight

Phuket

Was fun and guide was good. Guide did the kayaking but that was fine.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

From hotel to dock was 1.5 hours.

Thank you, Io, Lizbeth, and Nataly for making sure every detail was accounted for in planning and carrying out this amazing trip!! Everyone was so helpful and profesional from the planning stage to drivers, tour guides, airport greeters for pick ups, hotel staff, and more. I loved seeing Cusco, Machu Picchu, and the jungle/rainforest! I felt very safe and comfortable traveling alone with Andean Travel Experience and would definitely do it again. I highly recommend booking with them!