Kimkim Trip Reviews

4.8
Based on 18,704 ratings
Read 18,704 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Great trip to Portugal
Portugal | Oct 22 - Oct 31, 2025

J
John C.
Newton, MA | Reviewed on Nov 02, 2025
We had a wonderful 10-day vacation in Portugal. Pedro did a great job setting up hotels, drivers, and guides. He really listened to what we wanted and adjusted the trip to suit our interests and uncertainties about how much walking some of our group could do. He communicated easily and regularly with us, including staying in touch via WhatsApp during the trip. We got upgrades in 2 of 4 hotels. The vans were super roomy for the 4 adults and accommodated all our luggage. Drivers were... Read more

We had a wonderful 10-day vacation in Portugal. Pedro did a great job setting up hotels, drivers, and guides. He really listened to what we wanted and adjusted the trip to suit our interests and uncertainties about how much walking some of our group could do. He communicated easily and regularly with us, including staying in touch via WhatsApp during the trip. We got upgrades in 2 of 4 hotels. The vans were super roomy for the 4 adults and accommodated all our luggage. Drivers were helpful and knowledgeable, and tour guides were great. We especially loved our walking tour of Lisbon's Alfama district, the Fado dinner, the day trip in the Douro Valley with private cruise and lunch and tour at a wonderful winery, and the Pousada at the former convent in Belmonte. The trip was a nice mix of city and country, private tours and time on our own. Everyone we met in Portugal was super nice and helpful, including people on the streets or in shops and restaurants. Thanks Pedro and the entire team.

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Nov 03, 2025

Dear John,
Thank you so much for your wonderful review!
It was a real pleasure helping you plan your 10-day adventure in Portugal. I am super happy to hear that everything - from the hotels and guides to the mix of city and countryside experiences - came together just as you hoped.
Your kind words mean a lot to me and to our entire team. We hope to welcome you back to Portugal again soon!
Your Friend in Portugal - Pedro

Our guides Ae, Pukie, Dani and Milk were all ...
Thailand | Oct 16 - Oct 30, 2025

S
Susanna M.
Minneapolis, MN | Reviewed on Nov 02, 2025
Our guides Ae, Pukie, Dani and Milk were all wonderful. Kind, caring and informative. Working with Elena was easy. She was professional and so responsive to questions and concerns. She advised and guided us well on this adventure. Read more

Our guides Ae, Pukie, Dani and Milk were all wonderful. Kind, caring and informative. Working with Elena was easy. She was professional and so responsive to questions and concerns. She advised and guided us well on this adventure.

Hotel Reviews
Aksara Heritage Chiang Mai
Chiang Mai

Perfect location for getting around. Sunday market is right outside your door. Pool is lovely.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aava Resort And Spa

Great and unique hotel. Loved the beach.

Authenticity & Character
Location.
Location
Staff
Helpful.
Cleanliness & Comfort
Mode Sathorn Hotel Bangkok
Bangkok

Accommodating and staff were so nice. I think the location for our stay might have been better. Hard to walk around easily and find shops and restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Alms Giving, Doi Suthep and Jungle Temple
Alms Giving, Doi Suthep and Jungle Temple
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Our driver was so kind. Great driver in a long drive to Chiang Rai.
Transport
Finding pink dolphins on a local boat
Finding pink dolphins on a local boat
Khanom

Great fun and informative. Beautiful area. The lunch was delightful and so good. On the beach!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok Symbolic Temples
Bangkok Symbolic Temples
Bangkok

Throughout our stay we saw lots of different temples. Informative interesting. Helps in the understanding of the Thai culture.

Quality of Experience
Guides, Drivers and Staff
Our drivers were all so nice .
Transport
First day at Elephant Nature Park - Day care with Elephants (join-in activity)
First day at Elephant Nature Park - Day care with Elephants (join-in activity)
Chiang Mai

This was an amazing experience. We were so touched by the compassion and understanding that takes place here.

Quality of Experience
Food
Best good ever and plenty of variety.
Guides, Drivers and Staff
Transport
Back to The Glorious Days of Ayutthaya Kingdom
Back to The Glorious Days of Ayutthaya Kingdom
Bangkok

Interesting but of course hot.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Elena Nguyen
Elena
Elena Nguyen
Local specialist in Vietnam | Replied on Nov 07, 2025

Hi Susanna,

Thank you from the bottom of my heart for such a warm and thoughtful review. It truly means so much to me to hear that Ae, Pukie, Dani, and Milk took such good care of you - they pour so much love into what they do, and your words will make their day.

I’m also genuinely grateful for your kindness throughout the planning process. Working with you was a joy, and I’m so glad you felt supported and well-guided on this adventure.

Whenever you’re ready for another journey, I would be honored to help you create it 😍

With my warmest regards,
Elena

Wonderful in-depth cultural tour of beautiful Bosnia and Herzegovina
Bosnia and Herzegovina | May 22 - May 29, 2025

R
Rae-Anne D.
Australia | Reviewed on Nov 02, 2025
Even if you do your research, it is always daunting to be in Australia and book a tour via email with an unknown company in another country. However, in this case our eight day tour of Bosnia and Herzegovina with Green Visions was excellent and delivered on all aspects. Firstly, our contact with Samer in the Bosnian office was prompt, positive, efficient and reassuring. He initially solicited information from me about our requirements and interests and proposed a draft itinerary. We sent... Read more

Even if you do your research, it is always daunting to be in Australia and book a tour via email with an unknown company in another country. However, in this case our eight day tour of Bosnia and Herzegovina with Green Visions was excellent and delivered on all aspects.

Firstly, our contact with Samer in the Bosnian office was prompt, positive, efficient and reassuring. He initially solicited information from me about our requirements and interests and proposed a draft itinerary. We sent this back and forth a couple of times until we had a plan that met our needs. Each time, Samer provided advice but also listened to us.

Secondly, the itinerary was as comprehensive as it could be in our timeframe but also varied and offered diverse experiences. The pace of the tour was relaxed. We discovered that the beauty of a private tour was the flexibility. Even with the itinerary we could vary the day by eliminating or adding places or spending less or more time at places, so long as we were at our accommodation that night. The hotels all met our needs and were centrally located. The minibus was basic but sufficed. The price of the tour was very reasonable we felt.

Our guide Lorenc was very knowledgeable and organised and communicated clearly. He was also flexible so we could change things spontaneously as we went along. In can be quite hard to be in a car with a stranger for several days but Lorenc was personable and easy to talk to about a range of topics. He was generous in spirit, shared his passion for his county and nature and provided a deeper understanding of Bosnia and Herzegovina, its people, history, and culture. We had quite a few laughs along the way too. In the end we appreciated his consideration and care of the two of us and he showed a genuine concern that we should have the best experience of his country. Lorenc is a very thoughtful and kind man. While Green Visions largely offers adventure and hiking tours, I would recommend them for cultural tours too.

Local specialist: Samer Hajric
Samer
Samer Hajric
Local specialist in Sarajevo, Bosnia and Herzegovina | Replied on Nov 03, 2025

Dear Rae, Your kind words are greatly appreciated.
Thank you for taking the time and effort to write this detailed review. I am delighted that the trip met your expectations and that, despite postponing it from May to October, everything went smoothly.

Hopefully, we will see you back in Bosnia sometime in the future.
Thank you once again for choosing us and visiting Bosnia with us.

Greetings from Sarajevo, from Lorenc, Samer, and the entire Green Visions Team.

Irene did an amazing job or organizing our tr...
Italy | Oct 18 - Oct 26, 2025

Susanna
Susanna R.
Chicago, IL | Reviewed on Nov 02, 2025

Irene did an amazing job or organizing our trip. Travel was seamless, getting from airport to train station to scheduled tours.
I would have to say Florence was my favorite part of the trip. It was a bit more laid back and less crowded. We really enjoyed our cooking class!
Anna, our tour guide for Pompeii was wonderful. Very informative and easy to talk to.
Kathy, our guide for the Colosseum did a fantastic job. Showing us Palatine hill (which we were not even aware of) and showing us the history of the city and ending the tour with the colosseum.
Such a special and memorable trip.

Local specialist: Irene Lappa
Irene
Irene Lappa
Local specialist in Athens, Greece | Replied on Nov 11, 2025

Dear Susanna,
Thank you so much for your wonderful words, I truly appreciate them!
I am delighted to hear that you had a memorable trip and enjoyed your tours and experiences. I will pass along your kind words and appreciation to Anna and Kathy.
Wishing you all the very best and safe travels!
Irene

Jook and the team at Kim Kim definately under...
Thailand | Oct 18 - Nov 1, 2025

Wallace
Wallace W.
Ashburn, VA | Reviewed on Nov 02, 2025
Jook and the team at Kim Kim definately understood the job at hand and delivered in every category. Read more

Jook and the team at Kim Kim definately understood the job at hand and delivered in every category.

Hotel Reviews
The Bloc Hotel Phuket
Phuket

The block is like a hidden gem

Authenticity & Character
They have an amazing view of the beach pool side, the sunsets were like no other
Location
Location location location!
Staff
The staff kept me informed and happy to see them not running from them, very warm people
Cleanliness & Comfort
You could stop anyone of the staff members and they would drop everything to make sure you are ok
The ShellSea Krabi I Luxury Beach Resort & Pool Villas
Krabi

Great hotel with beautiful sight lines and an amazing staff

Authenticity & Character
Seems pretty original to me
Location
It is a bit away from most things that a solo traveler would want to access
Staff
Made sure they met all needs
Cleanliness & Comfort
Well maintained
Hotel Baraquda Heeton Pattaya by Compass Hospitality
Chon Buri

Great easy going hotel that affords you to be you

Authenticity & Character
Very eclectic design
Location
Centrally located with the beach only one block away which is perfect to stay out of the madness and party zone noise
Staff
The staff meet all needs without making you feel uncomfortable
Cleanliness & Comfort
Very clean and spacious rooms
Aira Hotel Bangkok
Bangkok

This was a centrally located property with a great staff who meet your needs at the door without being pushy

Authenticity & Character
Although it is in the heart of all Bangkok has to offer it does not lose its own identity . It still feels like a boutique hotel that affords for you to get away from city life when you are ready
Location
Again it is centrally located for nightlife and travel around Bangkok
Staff
The staff felt genuine , they were not just there working for tips. It seems like they care about the customer me the stay
Cleanliness & Comfort
Clean well maintained and accessible
Activity Reviews
ATV & Zipline Adventure
ATV & Zipline Adventure
Phuket

Another life changing moment for me

Quality of Experience
Patience
Guides, Drivers and Staff
My guide on both zip line and atv
Transport
To the point
Jet Ski Safari Trip
Jet Ski Safari Trip
Phuket

This tour was life changing for me

Quality of Experience
Again, this was life changing . I have never rode a jet ski let alone from island to island, just amazing
Guides, Drivers and Staff
Good people great vibes nothing but smiles all day
Transport
Straight to the point
Southern Flavors Food Tour with 15+ Tastings
Southern Flavors Food Tour with 15+ Tastings
Phuket

Unfortunately I did not make this tour either, it was a lot going on

Quality of Experience
N/a
Guides, Drivers and Staff
N/a
Transport
N/a
From Krabi to Phuket with Sightseeing at Samet Nangshe Viewpoint
From Krabi to Phuket with Sightseeing at Samet Nangshe Viewpoint
Thailand

Interesting break from one place to another

Quality of Experience
No not really , just a great transitional point
Guides, Drivers and Staff
Patience
Transport
Patience
Krabi 4 Islands
Krabi 4 Islands
Krabi

Definitely one of the best experiences I have ever had

Quality of Experience
They made me feel like I was dealing with real people who love what they do
Food
Nothing really, light lunch to fuel up after a long day
Guides, Drivers and Staff
Very organic experience
Transport
Straight to the point literally
Walking Tour - Grand Palace, Wat Pho & Wat Arun
Walking Tour - Grand Palace, Wat Pho & Wat Arun
Bangkok

Unfortunately I did not get to go to this tour, I was just burnt out lol but I do still have pictures from my previous tour where I still got to take photos

Quality of Experience
N/a
Guides, Drivers and Staff
N/a
Transport
N/a
Michelin Guide Street Food by Tuk Tuk
Michelin Guide Street Food by Tuk Tuk
Bangkok

My guide was funny and ver knowledgeable

Quality of Experience
Although I was the only one on the tour I got the full experience , no corners were cut
Food
Great humble beginnings places with big flavor and a great following
Guides, Drivers and Staff
Patience
Transport
Patience
Local specialist: Jook Prapassorn
Jook
Jook Prapassorn
Local specialist in Thailand | Replied on Nov 08, 2025

Sawasdee ka Wallace,
Thank you so much for taking the time to write such a thoughtful and detailed review! It truly means a lot to know that you felt well taken care of and that everything met your expectations. It was an absolute pleasure planning your trip, and I’m so glad you enjoyed the experience. Wishing you many more wonderful journeys ahead — and I’d be delighted to help you plan your next adventure anytime!
Cheers, Jook

A wonderful trip
Japan | Oct 9 - Oct 20, 2025

L
Liza S.
Canada | Reviewed on Nov 01, 2025
It was absolutely a fantastic trip, and everything was really perfect.
Katsu was very responsive. We had a couple of calls with him where he explained things and offered different suggestions. Also, our original plan was slightly different, and he was really good when I decided to change it all.
The guides were excellent! The three guides that we had were Sachi in Kyoto/Osaka, Hanna in Tokyo, and Eriko in Hakone. All three of them were excellent and spoke excellent English.
I will...
Read more

It was absolutely a fantastic trip, and everything was really perfect.
Katsu was very responsive. We had a couple of calls with him where he explained things and offered different suggestions. Also, our original plan was slightly different, and he was really good when I decided to change it all.
The guides were excellent! The three guides that we had were Sachi in Kyoto/Osaka, Hanna in Tokyo, and Eriko in Hakone. All three of them were excellent and spoke excellent English.
I will definitely use kimkim for our next trip!

Activity Reviews
teamLab Borderless in Azabudai Hills
teamLab Borderless in Azabudai Hills
Tokyo

Visiting teamLab Borderless in Azabudai Hills was mesmerizing! The immersive experience was like nothing I've seen before and it was one of the most enjoyable parts of the trip. The colors and interactive displays were enchanting.

Last day in Tokyo, Japan
Last day in Tokyo, Japan
Tokyo

Our last day in Tokyo was incredible. The mix of guided and self-guided tours throughout the trip meant we never felt rushed. There was always something new and exciting to see, which kept the adventure alive till the very end.

Exploring Tokyo in a Day: Culture, Cuisine, and Serenity Amidst the City
Exploring Tokyo in a Day: Culture, Cuisine, and Serenity Amidst the City
Tokyo

Exploring Tokyo in a day was one of the highlights of the trip. The cultural, cuisine, and serene aspects amidst the bustling city provided such a diverse experience that I thoroughly enjoyed. The guide was flexible and knowledgeable, adapting the tour to suit our energy levels and making sure we could experience things at our own pace.

Local specialist: Katsu Okada

What a wonderful trip to Italy planned by Kim...
Italy | Oct 16 - Oct 27, 2025

Mary
Mary L.
Richardson, TX | Reviewed on Nov 01, 2025
What a wonderful trip to Italy planned by KimKim they certainly or and arranged for all highlights excellent hotels allowed us enough time to do our own thing yet still see all of the important highlights of a trip to Italy anytime we had questions it was easy to get a response that helped us find our way. It was great having a link to help us find our way to each meeting point we always felt like there was someone they’re helping us which was fantastic. Read more

What a wonderful trip to Italy planned by KimKim they certainly or and arranged for all highlights excellent hotels allowed us enough time to do our own thing yet still see all of the important highlights of a trip to Italy anytime we had questions it was easy to get a response that helped us find our way. It was great having a link to help us find our way to each meeting point we always felt like there was someone they’re helping us which was fantastic.

Hotel Review
Hotel Villa di Sorrento
Sorrento

Very clean, spacious, wonderful breakfast, great location, comfortable bed, good shower, very helpful staff , a very nice room.

Authenticity & Character
Location
Close to everything we wanted to do.
Staff
Very helpful and helping us find places in different things recommended.
Cleanliness & Comfort
Activity Review
Doge's Palace & St. Mark's Basilica Tour
Doge's Palace & St. Mark's Basilica Tour
Venice

I wouldn’t miss this Tour. We had a small group of four. The tour guide was fabulous filled with information that she gave to us readily with good English and was very pleasant making our visit even more wonderful.

Quality of Experience
Guides, Drivers and Staff
The drivers were very experienced and very fun way to get around. We never had to worry about how to get there.
Transport
Our transport was always there, even though sometimes we weren’t very accommodating when we got off at the wrong train exit they still came and picked us up.
Local specialist: Irene Lappa
Irene
Irene Lappa
Local specialist in Athens, Greece | Replied on Nov 18, 2025

Dear Mary,
Thank you very much for your thoughtful review.
I’m so happy to hear that you had a wonderful trip to Italy and felt well taken care of throughout your journey.
Wishing you safe and happy travels, and I hope I will have the pleasure of planning your next adventure, perhaps to Greece!
Warm regards,
Irene

8 Days in Bolivia: Our trip to Bolivia was ve...
Bolivia | Oct 21 - Oct 29, 2025

Diane
Diane B.
Canada | Reviewed on Nov 01, 2025
8 Days in Bolivia: Our trip to Bolivia was very well organized and went according to plan. Camila was able to accommodate our requests in the planning stages and answered all of our questions prior to departure. We appreciated having names and What’s App numbers for our guides and drivers. Our guide in Uyuni, Liroy, was knowledgeable and enthusiastic. He made sure we had all of the best photo opportunities in the salt flats, and our driver did a great job of organizing and setting up our... Read more

8 Days in Bolivia: Our trip to Bolivia was very well organized and went according to plan. Camila was able to accommodate our requests in the planning stages and answered all of our questions prior to departure. We appreciated having names and What’s App numbers for our guides and drivers. Our guide in Uyuni, Liroy, was knowledgeable and enthusiastic. He made sure we had all of the best photo opportunities in the salt flats, and our driver did a great job of organizing and setting up our lunches during the 3 day tour. The landscapes in the areas explored were incredible. Our last day was scheduled to be quite a long day, so we requested to scale back the number of sites planned. Our guide in La Paz and Lake Titicaca was David, who shared his expertise and love of his culture through the historic sites, traditional foods and music of Bolivia. He was generous with his time and ensured that we had a terrific experience throughout the 3 days spent together.

Hotel Reviews
Hotel Rosario Lago Titicaca
Copacabana

Beautifully located with views of the harbour and lake.

Authenticity & Character
Location
Beautifull view of Lake Titicaca and the mountains beyond.
Staff
Cleanliness & Comfort
Comfy bed and squeaky clean bathroom.
Jardines de Uyuni
Uyuni

Great hotel in Uyuni. We enjoyed our meals in the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mallku Cueva
Villa Mar

The hotel was in a quiet location, just outside of the town.

Authenticity & Character
Location
Staff
Servers in the dining/ breakfast room were very polite and conscientious.
Cleanliness & Comfort
Ventilation in the room was limited. Our room was beside a common seating area which reduced privacy.
Hotel de Sal Luna Salada
Uyuni

An interesting experience!

Authenticity & Character
Everything is made of salt. How authentic is that!
Location
View of the salt flats. Close to Uyuni.
Staff
Cleanliness & Comfort
The room and facilities were clean, although ventilation in our room was limited.
La Casona
La Paz

La Casona is conveniently located in La Paz, and close to the Witches’ Market and shops. Staff were helpful and courteous and the view from the breakfast room on the 6th floor was beautiful. The rooms were clean and comfortable.

Authenticity & Character
Location
Easy walk to sites and the gondolas.
Staff
Cleanliness & Comfort
Activity Reviews
La Paz City Tour Half-Day
La Paz City Tour Half-Day
La Paz

David did an amazing job of sharing the best of La Paz. We loved the gondola rides over the city, and the walk through the historic old town. David’s English is excellent. We enjoyed learning about the people of Bolivia and their traditions and beliefs. We even added a stop for some specialty coffee at HB Bronze in La Paz.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit the Moon and Sun island full day tour
Visit the Moon and Sun island full day tour
Bolivia

We enjoyed a scenic and culturally informative trip to the islands.

Quality of Experience
Food
We enjoyed a typical Bolivian meal of corn, fava beans, chicken, fish, potatoes and fried egg cakes. The view from the restaurant was breathtaking. The family served the meal with pride.
Guides, Drivers and Staff
Transport
The boat was typical of most forms of transport to the islands. It’s not fast, but gets the job done.
From La Paz to Copacabana
From La Paz to Copacabana
Bolivia

David, our guide, and Sergio, our driver, met us at La Paz airport and then on to Copacabana. David was very informative and eager to answer all of our questions.

Quality of Experience
Our stop to visit the family of the famous reed boat maker was interesting.
Guides, Drivers and Staff
Transport
Comfortable and clean.
Geysers, colored  lagoons and back to Uyuni
Geysers, colored lagoons and back to Uyuni
Bolivia

The excursion today was expected to take about 14 hours, given some of the slow and bumpy road conditions in the south. My husband was not feeling well, so we visited the flamingoes in the lagoons, and skipped the green and red lagoons and geysers. This still took about 7 hours. I think the days are not balanced in terms of drive time - day 2 seemed lighter and day 3 too long. I would suggest a different mix of hotels to allow drivers to reach the south in a more reasonable time.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore landscapes of Sud Lipez - Villamar
Explore landscapes of Sud Lipez - Villamar
Villa Mar

More interesting landscapes - we especially enjoyed the unexpected rock formations which we toured at the end of the day.

Quality of Experience
Food
Thanks to Anna for preparing the food and to our driver for setting it up for us to enjoy.
Guides, Drivers and Staff
Knowledgeable, enthusiastic and our driver was very competent.
Transport
We felt safe on the roads and highways.
Uyuni Salt Flats
Uyuni Salt Flats
Bolivia

We loved spending the day in the Slat Flats - it was a beautiful, white landscape, with many surprising features. Sunset was a picturesque finish to the day.

Quality of Experience
Food
Homemade by Anna! Delicious.
Guides, Drivers and Staff
Transport
Comfortable and clean. Handled the bumpy terrain well.
Welcome to La Paz!
Welcome to La Paz!
La Paz

We were met at the airport on time and delivered to our hotel as per the itinerary. Staff were helpful and friendly.

Quality of Experience
Guides, Drivers and Staff
Courteous and helpful.
Transport
Comfortable and clean.
Local specialist: Camila Rojas
Camila
Camila Rojas
Local specialist in La Paz | Replied on Nov 05, 2025

Thank you so much for your kind words! It was a real pleasure helping you plan your trip through Bolivia. I’m so glad to hear you enjoyed your time with Liroy and David and that everything went smoothly. Saludos y buena suerte en todos sus viajes!

Camila

Northern Spain Road Trip: Madrid to Basque Country - 10 Days
Spain | Oct 16 - Oct 28, 2025

Michael
Michael L.
Ashburn, VA | Reviewed on Nov 01, 2025
We had a wonderful experience working with Coraima to plan our trip and experience some wonderful memories. Her enthusiasm for the region and her flexibility in working with four different adults (with opinions) helped to create a vacation that met all of our needs. For me, the best features had to do with drivers that made transitions between regions worry free, and guides that provided the cultural history and local details of the area. Thanks for everything.
From Flamingo dancers to...
Read more

We had a wonderful experience working with Coraima to plan our trip and experience some wonderful memories. Her enthusiasm for the region and her flexibility in working with four different adults (with opinions) helped to create a vacation that met all of our needs. For me, the best features had to do with drivers that made transitions between regions worry free, and guides that provided the cultural history and local details of the area. Thanks for everything.
From Flamingo dancers to homemade lunches on a 500 year old working pig farm, we got to see not only the tourist sites but some Kimkim gems. Wine tours with Eduardo and a market day with Inaki gave us great insights into the Basque Country.
When there were questions, we were always able to reach out to someone who provided help.

Activity Reviews
Private Basque Countryside Foodie Day Trip
Private Basque Countryside Foodie Day Trip
San Sebastián

Highlight

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Coastal Walk Along St. James Way
Private Coastal Walk Along St. James Way
San Sebastián
Quality of Experience
Guides, Drivers and Staff
La Rioja Wine Tasting Day Trip with Lunch
La Rioja Wine Tasting Day Trip with Lunch
Spain
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Short Prado Museum Visit with Skip-the-Line Ticket
Short Prado Museum Visit with Skip-the-Line Ticket
Madrid
Malasaña Flamenco Experience
Malasaña Flamenco Experience
Madrid
Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Dec 01, 2025

Thank you so much for your kind words, Mike! It truly was so lovely meeting the four of you and helping you plan your northern Spain trip. Nothing makes me happier than sharing this region with our kimkim travelers 😊 I valued learning about your group's wishlist items, as my priority is to always tailor your itinerary to fit exactly what it is you're looking for. I hope to see you again in the future!
Coraima

Exceeding expectations
Indonesia | Sep 7 - Oct 4, 2025

A
anne h.
Canada | Reviewed on Nov 01, 2025
Kimkim and our local specialist, Yuqqa, were amazing! They developed a custom program for us that exceeded all expectations- a credit to all of Yuqqa's hard-work and expertise. The blend of adventure, wildlife, and culture was top-notch, from camping in the jungle to orangutans and traditional villages. Kimkim was also very flexible and creative in coming up with alternative options when erupting volcanos and flooded villages made us change course. They were very good at listening to our... Read more

Kimkim and our local specialist, Yuqqa, were amazing! They developed a custom program for us that exceeded all expectations- a credit to all of Yuqqa's hard-work and expertise. The blend of adventure, wildlife, and culture was top-notch, from camping in the jungle to orangutans and traditional villages. Kimkim was also very flexible and creative in coming up with alternative options when erupting volcanos and flooded villages made us change course. They were very good at listening to our needs and checking in to ensure they were being met. All the local guides, accommodation, and daily events were fantastic - a credit to KimKim's excellence and local expertise. We would highly recommend them and look forward to our next adventure with the company.

Activity Reviews
Visit Tumpak Sewu (overnight Artha Cottage)
Visit Tumpak Sewu (overnight Artha Cottage)
Indonesia
Bukit Lawang - Leuser Park Trekking (part 2 Tent) - Overnight Cottage
Bukit Lawang - Leuser Park Trekking (part 2 Tent) - Overnight Cottage
Bukit Lawang, North Sumatra
Trek Leuser Park (overnight in tent) day 1
Trek Leuser Park (overnight in tent) day 1
Bukit Lawang, North Sumatra
Local specialist: Yuqqa Macdalena

Caring, attentive and professional- thanks Majo!
Ecuador | Oct 7 - Oct 30, 2025

Amy
Amy J.
Canada | Reviewed on Nov 01, 2025
Majo was excellent to work with! She helped us create our own private itinerary of Peru and Ecuador and was available all the time throughout the trip - she even helped us book an uber from her home one evening when my family were out for dinner without cell service. She stayed on the line with the driver until we got to our destination. That is just an example of her exceptional service and care she puts into her clients and their experience. Our guides each day were similarly helpful and... Read more

Majo was excellent to work with! She helped us create our own private itinerary of Peru and Ecuador and was available all the time throughout the trip - she even helped us book an uber from her home one evening when my family were out for dinner without cell service. She stayed on the line with the driver until we got to our destination. That is just an example of her exceptional service and care she puts into her clients and their experience. Our guides each day were similarly helpful and knowledgeable.
We had an unforgettable trip to Peru and Ecuador thanks to the careful planning and continued support throughout from Majo!

Hotel Reviews
Ilatoa Lodge
Quito

Absolutely beautiful hotel with incredibly caring staff!

Authenticity & Character
Location
Excellent for a close location to the airport!
Staff
Cleanliness & Comfort
Lava House Galapagos
Puerto Ayora

A great hotel with large comfortable rooms, excellent breakfast and just minutes to the main downtown

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Princesa Toa
Quilotoa

Clean and comfortable with attentive staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Suchipakari Jungle Lodge
Puerto Misahuallí, Tena Napo

A beautiful hotel in the jungle!

Authenticity & Character
Location
Beautiful and secluded for a memorable Amazon experience
Staff
Cleanliness & Comfort
Isla de Baños Hosteria y Spa
Baños

Beautiful rooms! Lots of space for families!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cuello de Luna Mountain Lodge
El Chasqui - Pastocalle

Charming hotel with lovely staff and the friendliest dogs around

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vieja Cuba
Quito

This a charming and beautiful hotel. Nikki at the front desk was so helpful and pleasant to work with!

Authenticity & Character
Location
Not very close to the historic centre but a good area and easy enough to get to other areas
Staff
Cleanliness & Comfort
Mamasara
Cusco

Lovely, clean hotel with spacious room close to the historic central part of Cusco

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Transfer to the airport for your flight back home (Departure)
Transfer to the airport for your flight back home (Departure)
Ecuador

Our driver and guide, Christian, is so helpful and attentive. He got us to the airport on 2 occasions and each time in a way that was stress or worry free. The day we spent at the middle of the world was so fun as well!

Quality of Experience
Guides, Drivers and Staff
Christian is great!
Transport
Free Morning Until Departure
Free Morning Until Departure
Ecuador
Discover Pinzon Island & La Fé
Discover Pinzon Island & La Fé
Puerto Ayora

Our tour didn’t actually end up following the itinerary. It was amazing nonetheless! We started snorkeling at Daphne island then went to Pinzon after lunch. There was no fishing experience. Other guests were able to request their meal for lunch but we were not invited to do so or it was not mentioned ahead of time to us. It was a bit of a problem for me but the staff improvised on the boat and got me a meal that was safe for me to eat due to a medical condition. That was appreciated!

Quality of Experience
Food
Ensuring all participants are given the chance to pre-order meals
Guides, Drivers and Staff
Transport
Morning Bay Tour & Afternoon at leisure in Santa Cruz
Morning Bay Tour & Afternoon at leisure in Santa Cruz
Puerto Ayora

We got to see nesting Blue footed Boobies! Definitely the highlight of the day

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring The Charles Darwin Research Station
Exploring The Charles Darwin Research Station
Ecuador

Loved being here to see all the research and projects going on to protect this amazing archipelago

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Embracing Nature's Giants: Exploring Santa Cruz Island's Highlands
Embracing Nature's Giants: Exploring Santa Cruz Island's Highlands
Ecuador

So cool to see these creatures up close in their natural habitat

Quality of Experience
Guides, Drivers and Staff
Transport
Arrival to Santa Cruz Island  & Afternoon at Leisure
Arrival to Santa Cruz Island & Afternoon at Leisure
Puerto Ayora

We had a great first day just exploring the town ourselves

Discover Mindo: Full-Day Tour Bus with Hummingbird Reserve, Waterfalls & Chocolate Tasting
Discover Mindo: Full-Day Tour Bus with Hummingbird Reserve, Waterfalls & Chocolate Tasting
Mindo

Very cool to see so many hummingbirds so closely!

Quality of Experience
Guides, Drivers and Staff
Josh was excellent!
Transport
Otavalo Day Trip by Tour Bus: Markets, Waterfalls, and More
Otavalo Day Trip by Tour Bus: Markets, Waterfalls, and More
Otavalo

This had to be canceled due to the protests in Otavalo

Amazonian Adventure: Exploring Mystical Caves, Waterfalls, and Kichwa Culture
Amazonian Adventure: Exploring Mystical Caves, Waterfalls, and Kichwa Culture
Archidona

Due to communication confusion, we were just driven from our lodge in the Amazon to Quito. We inquired before leaving about seeing the waterfalls and caves but were told we were only being driven to Quito. Thankfully we reached out to Majo at lunch and still managed to go to the Thermals at least.

Quality of Experience
Food
Gina’s restaurant was delicious!
Guides, Drivers and Staff
Our driver was nice and helpful where he could be but he was not told of the urinary we were supposed to have
Transport
Chocolate Workshop and Farewell: A Sweet Ending to Your Amazon Adventure
Chocolate Workshop and Farewell: A Sweet Ending to Your Amazon Adventure
Archidona

A cool learning experience to understand the chocolate making process

Quality of Experience
Food
Guides, Drivers and Staff
Amazon River Adventure: Wildlife, Kichwa Culture, and Traditional Crafts
Amazon River Adventure: Wildlife, Kichwa Culture, and Traditional Crafts
Archidona

So busy! It’s a long day but very interesting and worthwhile

Quality of Experience
Food
Guides, Drivers and Staff
Klever was a great and enthusiastic guide 👍
Transport
Welcome to the Jungle: Hike, River Adventure, and Wildlife
Welcome to the Jungle: Hike, River Adventure, and Wildlife
Archidona
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Swing at the End of the World & Waterfall Route in Baños
Swing at the End of the World & Waterfall Route in Baños
Baños

So much fun!!! Loved it

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Alpaca Encounter & Kayaking at Quilotoa Lagoon
Alpaca Encounter & Kayaking at Quilotoa Lagoon
Ecuador

We loved it here. We enjoyed the kayaking and the breathtaking views both from the beauty and the altitude!

Quality of Experience
Food
Guides, Drivers and Staff
Francisco was so fantastic to travel with!
Transport
Horseback Adventure Through Cotopaxi National Park
Horseback Adventure Through Cotopaxi National Park
Cotopaxi

We were caught in a huge thunderstorm with rain, hail and lightning. We decided to keep our ride short because we were getting cold but the ponchos provided by the riding centre were very appreciated

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Quito - Cotopaxi National Park
Quito - Cotopaxi National Park
Ecuador
Food
The restaurant Francisco took us too was delicious!
Guides, Drivers and Staff
Francisco was awesome! So much fun, informative and took care of us like we were old friends.
Transport
Quito Tour Bus: City Highlights, Teleférico, Panecillo & Middle of the World in One Day
Quito Tour Bus: City Highlights, Teleférico, Panecillo & Middle of the World in One Day
Quito

The tour we went on, the City tour hop-on-hop off was good but we never actually went to the Middle of the World or the Teleferico as described.

Quality of Experience
Crown Jewel of Peru: Machu Picchu Sanctuary
Crown Jewel of Peru: Machu Picchu Sanctuary
Ecuador

Truly a must see! As good as everyone says it is… and more!

Quality of Experience
Food
Loved the restaurant over looking the river
Guides, Drivers and Staff
Richard was fantastic - very knowledgeable and a talented phoyographer as an added bonus! We got wonderful pictures and videos of our visit from him!
Transport
Pisaq Market & Ollantaytambo Adventure
Pisaq Market & Ollantaytambo Adventure
Ecuador

A wonderful tour with lots to see and do.

Quality of Experience
Guides, Drivers and Staff
Raul was an excellent guide and took extra time to teach my daughter to play her new flutes she bought. He was very knowledgeable about the history and local areas.
Transport
Exploring The Salt Mines of Maras & The Ruins of Moray
Exploring The Salt Mines of Maras & The Ruins of Moray
Cusco

Adriel our guide took us for another amazing tour day! The mines literally made me say ‘wow’ when we first saw them. Morray was so impressive to see.

Quality of Experience
Food
Guides, Drivers and Staff
Superb and friendly! Adriel is excellent
Transport
Uncover the Rich History and Vibrancy of Cusco
Uncover the Rich History and Vibrancy of Cusco
Cusco

We learned so much about Cusco and the Inca during this trip. Our guide Adriel was exceptional

Quality of Experience
Food
Guides, Drivers and Staff
Adriel was so vibrant, knowledgeable and passionate!
Transport
Local specialist: Maria Jose Jaramillo
Maria Jose
Maria Jose Jaramillo
Local specialist in Quito, Ecuador | Replied on Nov 01, 2025

Hi Amy,

Thank you so much for your beautiful words. those mean a lot to me! I’m so happy to know that you and your family had such a memorable experience in Peru and Ecuador. It was a real pleasure helping you bring this trip to life and being part of your adventure.

I’m really grateful for your trust and kindness throughout the process, travelers like you make my job so special. I hope our paths cross again soon for another amazing journey!

Warm regards,
Majo

Fiji Vacation October 2025
Fiji | Oct 15 - Oct 24, 2025

Allen
Allen M.
Atlanta, GA | Reviewed on Nov 01, 2025
We had a wonderful trip, and Michelle planned the trip well. As for payment options with Kimkim, you should have an electronic check option. Paying for the whole trip was difficult with only credit cards. Someone at South Seas should have reiterated that they would take us to Sofitel. We spent several moments figuring out how to get there. The other transfers did work well. In an afterthought, we don’t think checking into the Raddison Blu a day early was not necessary. We do wish... Read more

We had a wonderful trip, and Michelle planned the trip well. As for payment options with Kimkim, you should have an electronic check option. Paying for the whole trip was difficult with only credit cards.

Someone at South Seas should have reiterated that they would take us to Sofitel. We spent several moments figuring out how to get there. The other transfers did work well. In an afterthought, we don’t think checking into the Raddison Blu a day early was not necessary.

We do wish kimkim could have booked our flights, we had some difficulties due to our experience level and our payment options for the whole trip. Overall thoughts:

Tokoriki was an awesome experience, it felt like family.
Raddison blu was a good hotel.
Sofitel was wonderful with good restaurants.
Michelle did great, we did wish for a little bit more to do schedule wise.

Allen & Zekiye

Hotel Reviews
Tokoriki Island Resort - Adults only
Tokoriki Island

Tokoriki Island Resort was absolutely wonderful. It was perfect for an adult vacation, which is exactly what we were looking for. The highlight was definitely the outdoor shower – such a unique experience! The Island felt genuinely Fijian and offered a real escape from our everyday life. The staff were amazing, making us feel very welcome. It was like a fancy island experience. The only downside was feeling a bit isolated after a few days, but that’s the charm of a secluded resort. Overall, it made our trip really special.

Sofitel Fiji Resort And Spa -
Nadi

Sofitel Fiji Resort And Spa was a nice change of pace from the island resort. I enjoyed the variety of food, which was diverse and somewhat authentic, including some Indian dishes. It felt more versatile and had different types of activities which was refreshing after the more isolated island resort. However, despite being a nice location and having its merits, it did feel more like something we could find closer to home in terms of the environment.

Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Nov 06, 2025

Hi Allen and Zekiye and thanks so much for taking the time to review your recent Fiji trip. I am so pleased you loved Tokoriki Island which is a really special place and I knew you would have a memorable experience there. I will pass on your feedback about payments to Kimkim , I note there is an option already to pay for a trip by bank transfer instead of credit card.
All the best for your future travels with Kimkim and do look me up if New Zealand is on the bucket list!
Michelle

Great Kilimanjaro trip
Tanzania | Oct 7 - Oct 16, 2025

T
Tim C.
Belmont, CA | Reviewed on Nov 01, 2025
I had a successful and fun trip to Kilimanjaro. The Truly Swahili team was responsive and accommodating throughout the planning process and shaped the trip exactly how I wanted. Everything about the logistics went smoothly: I got a warm welcome at the airport and a cheerful send-off at the end, all the transfers ran on time, and the hotel recommendations were spot on. The trek itself, especially summit night, was challenging and rewarding. The team was fantastic: clearly experienced,... Read more

I had a successful and fun trip to Kilimanjaro. The Truly Swahili team was responsive and accommodating throughout the planning process and shaped the trip exactly how I wanted.

Everything about the logistics went smoothly: I got a warm welcome at the airport and a cheerful send-off at the end, all the transfers ran on time, and the hotel recommendations were spot on.

The trek itself, especially summit night, was challenging and rewarding. The team was fantastic: clearly experienced, efficient, and genuinely friendly.

I'll happily work with Truly Swahili again the next time I travel to East Africa.

Local specialist: Stephan Meyer-Buenau
Stephan
Stephan Meyer-Buenau
Local specialist in Kenya | Replied on Nov 03, 2025
Hi Tim, This absolutely made my day, thank you so much for taking the time to share such a thoughtful review! I’m thrilled to hear your Kilimanjaro climb was both successful and deeply rewarding. It was a real pleasure planning this adventure, and I’m so glad to know everything, from the logistics and accommodations to your summit experience, came together seamlessly. Your kind words mean a lot to both me and our team at Truly Swahili. I’ll be sure to pass your feedback along to everyone... Read more

Hi Tim,

This absolutely made my day, thank you so much for taking the time to share such a thoughtful review! I’m thrilled to hear your Kilimanjaro climb was both successful and deeply rewarding. It was a real pleasure planning this adventure, and I’m so glad to know everything, from the logistics and accommodations to your summit experience, came together seamlessly.

Your kind words mean a lot to both me and our team at Truly Swahili. I’ll be sure to pass your feedback along to everyone who supported your journey, they’ll be delighted to know their efforts made a difference.

I’d be honored to help you plan your next East African adventure whenever the mountains (or savannahs!) call again. 🌍⛰️

Our driver Mohamed was excellent but the trip...
Morocco | Oct 15 - Oct 28, 2025

R
Robert T.
Flagami, FL | Reviewed on Nov 01, 2025

Our driver Mohamed was excellent but the trip planning by Hassan was not detailed or customized to our trip. When reading the notes it seemed like Hassan cut and pasted someone else's itinerary onto our trip. Guides were missing at some of the stops and there was no attempt to compensate us or deal with the problem.

Local specialist: Hassan El Amrani
Hassan
Hassan El Amrani
Local specialist in Morocco & USA | Replied on Nov 11, 2025

Dear Robert,

Thank you for your candid feedback, and I apologize for the disappointment you've experienced. I've investigated the matter, and it appears there was a miscommunication regarding guide in Rabat and pause in Tangier. I'm pleased to hear that you enjoyed Mohamed's company and expertise. Please be assured that we take your feedback seriously and will take immediate action to ensure such incidents are not repeated. Our travelers satisfaction is our top priority, and I'm committed to delivering exceptional service.

Best regards,
Hassan

Adventure in Morocco
Morocco | Oct 24 - Oct 31, 2025

Susan
Susan R.
Minneapolis, MN | Reviewed on Nov 01, 2025
We just returned from an amazing adventure in Morocco. Working with Kim Kim and Sharon was great. Sharon worked with us to plan a trip that combined the right amount of guided touring with free time. She was able to curate the trip so we could do everything we wanted. Highlights include a cooking class with Narwa and her family, guided tours with Mohamed in Marakesh, Hassan in Fes and Hassana in Rabat. Our tour manager, Rashid was excellent. He was so helpful, timely and funny. We felt... Read more

We just returned from an amazing adventure in Morocco. Working with Kim Kim and Sharon was great. Sharon worked with us to plan a trip that combined the right amount of guided touring with free time. She was able to curate the trip so we could do everything we wanted. Highlights include a cooking class with Narwa and her family, guided tours with Mohamed in Marakesh, Hassan in Fes and Hassana in Rabat. Our tour manager, Rashid was excellent. He was so helpful, timely and funny. We felt very cared for as he navigated around the country and made sure we had what we needed in every city.

Working with Kim Kim was so easy. Sharon was responsive and helpful and once on the ground, Abdou, her partner checked in and was so helpful. One example- I left some antibiotics on the airplane and Abdou helped me get some in Marakesh.

We will definitely work with Kim Kim again and would highly encourage anyone going to Morocco to check in with Sharon. She will make your trip amazing!

Hotel Reviews
Riad Kalaa
Rabat
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Nila
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Not the most comfortable beds.
PALAIS DE FÈS Suites & Spa
fes

This hotel was an old palace. It was so beautiful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Casablanca Hotel
Casablanca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel & Ryads Barrière Le Naoura
Marrakech

A wonderful way to start the trip. Hamman and massage at the spa on site washed away the long travel day!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Afternoon Guided Tour of Rabat
Afternoon Guided Tour of Rabat
Rabat

Our guide in Rabat was excellent. Although we were with him for a relatively short time, his guidance added a lot to our understanding and enjoyment of the city. I would definitely recommend this guided tour to anyone visiting Rabat.

Driving Tour of Casablanca
Driving Tour of Casablanca
Casablanca

The driving tour of Casablanca was nice, but the lunch spot our driver took us to was a bit too touristy for our taste. While the view was beautiful, the food wasn't very good. For future visitors, I would recommend asking for more authentic and interesting dining options.

Guided Tour of Fes
Guided Tour of Fes
Fes

Our guide Hassan in Fes was equally fantastic and wonderful. His expertise and friendliness enhanced our tour, making it a memorable experience. I highly recommend taking a guided tour with him.

Guided Tour of Marrakech
Guided Tour of Marrakech
Marrakesh

Our guided tour of Marrakech with our guide, Mohammed, was incredible. He was amazing, and I wish we could have had him for the entire trip. His knowledge and warmth really made our experience in Marrakech special. I would highly recommend him to anyone visiting the city.

Private Cooking Class w/ Souk Tour
Private Cooking Class w/ Souk Tour
Morocco

The private cooking class with Narwa in Marrakech was absolutely amazing. We made a chicken tagine and some salads, and it was delicious. Narwa was an excellent teacher, and I thoroughly enjoyed the experience. I highly recommend this class to anyone visiting Marrakech!

Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on Nov 08, 2025

Hi Susan!

Thanks for taking the time to leave a review! We are thrilled that your long awaited trip to Morocco more than lived up to your expectations and we are so glad that you enjoyed your time with Rachid.

Thank you for trusting us with your trip and keep in touch. Oh, and happy birthday!
Sharon, Abdou, Rachid, and the rest of the Morocco Immersion family

Everything was incredible
Italy | Oct 16 - Oct 25, 2025

Amy
Amy G.
Newark, NJ | Reviewed on Nov 01, 2025
Everything was incredible. Trip was better than expected. Having everything planned ahead of time with Elisa and well coordinated, it was a pleasure. Our driver Salvatore was great and our walking guide Simone was awesome! Both hotels were perfect for our trip and the staff were wonderful. Read more

Everything was incredible. Trip was better than expected. Having everything planned ahead of time with Elisa and well coordinated, it was a pleasure. Our driver Salvatore was great and our walking guide Simone was awesome! Both hotels were perfect for our trip and the staff were wonderful.

Hotel Reviews
Hotel Villa Belvedere
Taormina

Beautiful location and well appointed rooms. The noise from rooms above with moving furniture/chairs was very disturbing and annoying. I would not stay on a lower floor again. Only top floor . Other than that it’s a great hotel, breakfast was great, location great and views were amazing!

Authenticity & Character
Classy and beautiful
Location
Views and easy to walk around
Staff
Cleanliness & Comfort
Clean but the noise from room above was an issue our entire stay
Palazzo Arone dei Baroni di Valentino
Palermo

Having the two bedroom apartment was great for the amount of time we were in Palermo. Lots of stairs!! The hotel staff were so incredibly kind and helpful. It’s a great location but due to its good location it is loud. Overall we loved it!!

Authenticity & Character
So unique
Location
Walked everywhere
Staff
I can’t say enough about the staff they were wonderful
Cleanliness & Comfort
Clean and comfortable
Activity Reviews
Boat tour of Isola Bella
Boat tour of Isola Bella
Italy

Such a great day and way to experience the area. Enjoyed the small group and meeting travelers from around the world!

Quality of Experience
Guides, Drivers and Staff
Captain/Guide was wonderful
Transport
We had to taxi from hotel but it was easy
Scenic stroll with a local & craft gin experience in historic Palermo
Scenic stroll with a local & craft gin experience in historic Palermo
Palermo

Well worth the walk and time spent strolling with Simone. He was awesome and it was a joy to talk with him and learn the history of the area we stayed in. His twist at the end with a gin tasting was perfect!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Elisa Sciabica
Elisa
Elisa Sciabica
Local specialist in Milan | Replied on Nov 05, 2025

Dear Amy, thank you so much for your wonderful review! 😊 Sabina and I are absolutely thrilled to hear that you had such a fantastic vacation. It was a pleasure working with you, and we’re so happy we could help make your trip so special. We hope to welcome you back soon for another unforgettable experience!

Whenever I return to Japan, Sandy is the firs...
Japan | Oct 26 - Oct 26, 2025

Sabrina
Sabrina P.
Newark, NJ | Reviewed on Nov 01, 2025
Whenever I return to Japan, Sandy is the first person I will contact for planning support. Her kindness, meticulousness, and attentiveness have always stood out — especially during my solo travels as a woman. Read more

Whenever I return to Japan, Sandy is the first person I will contact for planning support. Her kindness, meticulousness, and attentiveness have always stood out — especially during my solo travels as a woman.

Activity Review
Tokyo Private Driver One-Day Itinerary (updated-2)
Tokyo Private Driver One-Day Itinerary (updated-2)
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Nov 04, 2025
Hi Sabrina, Your message truly made my day — thank you so much for your kind words. It has been such a pleasure assisting you with your travels in Tokyo, and I’m deeply touched that you felt supported and cared for throughout your journey. I also want to say that you have been an absolutely wonderful traveler — so understanding, thoughtful, and easy to communicate with. It really makes the planning process a joy! I’ll be so happy to help you again whenever you return to Japan — it would be... Read more

Hi Sabrina,

Your message truly made my day — thank you so much for your kind words. It has been such a pleasure assisting you with your travels in Tokyo, and I’m deeply touched that you felt supported and cared for throughout your journey.

I also want to say that you have been an absolutely wonderful traveler — so understanding, thoughtful, and easy to communicate with. It really makes the planning process a joy!

I’ll be so happy to help you again whenever you return to Japan — it would be wonderful to plan your next adventure together.

Wishing you all the best until then!

Warm regards,
Sandy

Paris and Southeast France - You Gotta Go
France | Sep 23 - Oct 10, 2025

J
James H.
Middleton, WI | Reviewed on Nov 01, 2025
We had a wonderful 17 days in France - Paris 4 days, Aix-en-Provence 4 days, Avignon 3 Days and back to Paris for another 6 days. Still may have wanted another day in Paris! Mostly met our expectations for the budget we provided. Private drivers and tour guides were all VERY timely (and if going to be even a minute late - they called to let us know.) Accommodations were mostly good - certainly clean and functional - but locations could have been better. But these are things one... Read more

We had a wonderful 17 days in France - Paris 4 days, Aix-en-Provence 4 days, Avignon 3 Days and back to Paris for another 6 days. Still may have wanted another day in Paris! Mostly met our expectations for the budget we provided. Private drivers and tour guides were all VERY timely (and if going to be even a minute late - they called to let us know.) Accommodations were mostly good - certainly clean and functional - but locations could have been better. But these are things one learns from going to these new places. After this trip we know the arrondissements to stay in next time.
Our best tour with A la Francaise (Aix and Avignon) was the e-bike adventure through the Luberon Valley - highly recommend. Don't miss seeing Pont du Gard, and the Calanques (from Cassis). We also left the south of France with a much better appreciation of Rhone valley wines.
Our best tour guide was Stefane from our Food and Culture tour in Paris - ask for Stefane, he is a fountain of information and a fun guy. We had this tour on the fourth day in Paris - really wanted it on the first day - that much useful infomation! The Seine River Dinner Cruise was a little campy but really well done, and the sights at night - beautiful.
Paris still has much in store for us . The entire city is basically an art museum - with a great subway system to get you around (only sane way to go). Traditional French cooking is amazing and have duck as often as you can (even had a duck burger!)

Hotel Reviews
Aparthotel Adagio Paris Montmartre
Paris
Authenticity & Character
Modern decor - no real charm
Location
Montmartre is great to visit - but staying there has it's drawbacks.
Staff
Helped us when needed
Cleanliness & Comfort
Hôtel de l’Horloge
Avignon
Authenticity & Character
Upon asking we discovered a quaint "living room" where we were able to dine in with our good from the La Halles !
Location
Definitely in the heart of the city - lots going on around us.
Staff
Throughout France we find that staff doesn't tell us much about what is available in the hotel. Of course if we spoke French we would probably get more information.
Cleanliness & Comfort
Aparthotel Adagio
Aix-en-Provence
Authenticity & Character
It's new construction -
Location
Near the edge of old city - just felt too far away
Staff
Cleanliness & Comfort
Laundry available which was requested
Hôtel A La Villa des Artistes
Paris
Authenticity & Character
Nice hotel tucked into a side street in a busy area.
Location
Lots going on - good Metro access.
Staff
Cleanliness & Comfort
Split living - stairs up to the bedroom and tub access could be an issue for some people.
Activity Reviews
Moulin Rouge Evening Performance
Moulin Rouge Evening Performance
Paris

It was a production - Las Vegas show I cannot understand. We thought it would be a more retro show - but I guess they have to compete with everybody else and offer something spectacular. Hundred costume changes - good feats of strength (contortionist freaked us out!)

Quality of Experience
Guides, Drivers and Staff
Transport
We walked there
Self Guided Tour of the Palace of Versailles (Tickets are not included)
Self Guided Tour of the Palace of Versailles (Tickets are not included)
Paris

Did not do this - but went to Musee des Artes et Metiers instead. Very cool museum dedicated to vintage science and technology - as only the French can do it. Beautiful housing and displays.

Seine River Gourmet Dinner Cruise with Live Music
Seine River Gourmet Dinner Cruise with Live Music
Paris

As I said in the summary review - campy and touristy - but you should do it. The the lit bridges and buildings were beautiful from the water. Also getting a peek at the party and private boats along the water - seeing how the Monied party in Paris. Singer was great, food very good, service passable. But you do this for the sightseeing at night.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Les Puces - Flea Market in Paris
Les Puces - Flea Market in Paris
Paris

Wasn't worth the effort to get there. Lots of transient vendors selling the same old junk - not sure anybody was buying. Found the brick and mortar antique shops in the area - nice stuff - but no deals.

At leisure: The Covered Passages of Paris
At leisure: The Covered Passages of Paris
Paris

Interesting area and shops. Also an amazing restaurant (again with the duck burger.)

The Richelieu Library at Your Own Pace
The Richelieu Library at Your Own Pace
Paris

Beautiful facility and museum. Museum has great explanations of how they acquired the holdings - some of which are extremely rare. A quite way to spend an few hours before lunch.

Camargue Day Tour
Camargue Day Tour
Avignon

Our guide from Avignon - Emile - was very pleasant, and the bird sanctuary was very interesting - but there was a lot of driving involved. The jeep tour from Aigues-Mortes was OK - but it is primarily ag land - we see a lot of that at home! The city (Aigues-Mortes) is completely walled and in good shape. Neat town.

Quality of Experience
Guides, Drivers and Staff
Transport
Jeep was rough - for what we saw, not quite worth the effort.
Châteauneuf-du-Pape Afternoon Wine Tour
Châteauneuf-du-Pape Afternoon Wine Tour
Avignon

We did learn much about wine in the Rhone river valley - ChatduPape being the star. Both houses different approach to the same product. Interesting

Montmartre
Montmartre
Paris

Sunday afternoon - cra cra. People everywhere. Monday morning - pleasant walk about till around 11:00 when the buses started arriving.

Afternoon Saint-Rémy, Les Baux & Pont du Gard Experience
Afternoon Saint-Rémy, Les Baux & Pont du Gard Experience
Avignon

Pont du Gard - amazing. Saint Remy - meh Les Baux - had a nice Aperol spritz -

Luberon E-Bike Adventure: Hilltop Villages
Luberon E-Bike Adventure: Hilltop Villages
Aix-en-Provence

A beautiful and vibrant valley in rural France - with may hilltop villages. E-bikes were the way to go.

Quality of Experience
Getting into rural France - biking is such a great way to experience the scenery and see these small towns.
Guides, Drivers and Staff
Thomas was very nice - I do wish we could have gone a bit slower though. With everyone on E-bikes, if I stopped to look at something I might have lost the group.
Transport
Bikes operated very well, Thomas' driving very calm
Cassis Day Trip with Calanques Boat Cruise (Ticket not included)
Cassis Day Trip with Calanques Boat Cruise (Ticket not included)
Aix-en-Provence

Mostly a drive to a seaside village - but the boat trip is a must if you go.

Quality of Experience
Guides, Drivers and Staff
Transport
Saint Germain Gourmet Food Walk
Saint Germain Gourmet Food Walk
Paris

This was our favorite guide - Stephane. Really provided us a great introduction to Paris and French food and French culture. Well thought out organization of the tour, and we were taken to some seriously legit food purveyors (candies, pastries, bread, cheese, and meats.) Additionally - we've been on food tours before where the guide promises to send all the information on where we went and what we ate - Stefane followed through and actually did it.

Quality of Experience
The guides unending knowledge about food and cuture.
Guides, Drivers and Staff
His enthusiasm, excellent English, and love of French food.
Transport
We were walking - Guide was on time to the meeting location.
Champagne Region Day Trip with Tastings
Champagne Region Day Trip with Tastings
Paris

Good tour - lots of time in the car driving to Reims and back to Paris. But tour guide did take us to two distinctly different champagne houses in the area: one producing 15000 bottles/year - and one 10000 bottle a DAY. If you like champagne both places are worth seeing. Our guide Enzo shared his Paris dining guide (Google Map) and this is how I found out about duck burgers!

Quality of Experience
We love champagne - do seeing
Guides, Drivers and Staff
Really nice guy. Drove like a maniac, but he had to - just to keep up with the rest of Paris drivers.
Transport
Didn't like the traffic jam! But outside the city, it was great.
Musée de l'Orangerie: Entrance tickets & Audioguides
Musée de l'Orangerie: Entrance tickets & Audioguides
Paris

Really a lovely museum with some really impressive works of art. But be ready for a hundred Instagram posers looking for that perfect shot in front of the Monet. It gets annoying - try to find a really really slow day to go!

Local specialist: Liz Chreist
Liz
Liz Chreist
Local specialist in Kimkim HQ | Replied on Nov 04, 2025
Hi James-
Thank you so much for sharing your incredible 17-day journey through France! It’s wonderful to hear that your itinerary—from the elegance of Paris to the charm of Aix-en-Provence and Avignon—offered such memorable experiences. We’re thrilled that our private drivers and guides helped make your trip smooth and stress-free, and we appreciate your kind words about their punctuality and professionalism.
Your feedback on accommodations and location is truly valuable. It’s all part of... Read more

Hi James-
Thank you so much for sharing your incredible 17-day journey through France! It’s wonderful to hear that your itinerary—from the elegance of Paris to the charm of Aix-en-Provence and Avignon—offered such memorable experiences. We’re thrilled that our private drivers and guides helped make your trip smooth and stress-free, and we appreciate your kind words about their punctuality and professionalism.

Your feedback on accommodations and location is truly valuable. It’s all part of the learning curve when exploring new places, and we’re glad you now have a clearer idea of where you’d like to stay next time. That kind of insight is exactly what makes future travels even better.

We’re especially delighted that the e-bike adventure through the Luberon Valley stood out—it’s one of our favorites too! And thank you for highlighting Stefane; we’ll be sure to pass along your praise. He’ll be thrilled to know he made such a lasting impression.

Your tips—from Pont du Gard and the Calanques to Rhone Valley wines and duck burgers—are spot on and will surely inspire other travelers. Paris truly is a living art museum, and we’re so glad it still holds more for you to discover.

We hope to welcome you back soon for another adventure—perhaps with that extra day in Paris next time!

Thanks
Liz, Dili, Kate, and the rest of the France team!

Spot on Trip Planning!
Japan | Oct 16 - Oct 30, 2025

Chris
Chris O.
Los Angeles, CA | Reviewed on Nov 01, 2025
Kimkim made our trip to Hokkaido and Osaka so easy and enjoyable! We were able to customize the experience to what our interests were and our guide in Hokkaido, Jenny, absolutely was one of the best parts. Jenny was observant to our needs and informative about the local culture. Being a little detail-oriented, it gave me a little anxiety of 'letting go' from planning the whole trip however, Angel was extremely responsive and able to assist with any questions, whenever we needed help. Read more

Kimkim made our trip to Hokkaido and Osaka so easy and enjoyable! We were able to customize the experience to what our interests were and our guide in Hokkaido, Jenny, absolutely was one of the best parts. Jenny was observant to our needs and informative about the local culture. Being a little detail-oriented, it gave me a little anxiety of 'letting go' from planning the whole trip however, Angel was extremely responsive and able to assist with any questions, whenever we needed help.

Hotel Reviews
Mitsui Garden Hotel Ginza Premier
Tokyo

The location is near the center of Ginza so lots of convenient shopping/dining.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Osaka Excel Hotel Tokyu

This hotel is convenient to the Hommachi train station and is centrally located for all of your Osaka activities. We had a Superior Double Room and the accommodations are cozy but comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The rooms are a bit cozy and there's really no closet so you end up living out of your suitcase but they do an amazing job.
Noboribetsu Onsen Dai-ichi Takimotokan

I wish we could have stayed here longer. Our room was spectacular, with a private onsen on our balcony, overlooking Hell Valley and the beautiful color-changing foliage! The Premium Twin room was spacious, the amenities were first-class and the Kaiseki dinner and set breakfast were out of this world.

Authenticity & Character
You could wear your provided yukata to your meals.
Location
Our room, in the West Building, overlooked Hell Valley and beautiful fall foliage.
Staff
Cleanliness & Comfort
Nozo Hotel
furano

We had a Deluxe King room which had a little sitting space. The team at this property was so welcoming and helpful. We took advantage of the in-room massages with Naomi and she did an outstanding job with relaxing us after a long day of sightseeing. Their Sugi Spa is beautifully designed. There is a dry sauna and a cold plunge, which was extra enjoyable to unwind with.

Authenticity & Character
Location
Staff
The staff at this hotel went out of their way to accommodate your needs. We had arrived by private car so did not have transportation to get around town. The front desk agent called us a cab to go to the cheese factory one afternoon and they had us call them to order a cab for the return ride. It was convenient and made it easy for us! They were also responsive to our requests for the in-room spa appointments. The restaurant staff was super enjoyable to converse with.
Cleanliness & Comfort
Cross Hotel Sapporo
Sapporo

This property is centrally located with lots to do in the area and easy to get to the train station. Make sure to take time to enjoy the beautiful onsen! There's a nice quiet space next to the onsen that overlooks the city. The breakfast buffet was well done as well.

Authenticity & Character
Location
It was close to the train station.
Staff
Cleanliness & Comfort
Activity Reviews
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Japan

We had a great time experiencing the local foods with Hide!

Quality of Experience
Guides, Drivers and Staff
Hide was genuine and a wonderful guide!
Transport
Full Day Noboribetsu Hell Valley and Date Jidaimura Tour
Full Day Noboribetsu Hell Valley and Date Jidaimura Tour
Noboribetsu

We went to see a couple of the shows at Date Jidaimura, the Samurai show along with a Geisha show. Both were interesting and the staff did a nice job. Jenny helped capture some nice photos of us and took us to the foot bath near Hell Valley.

Quality of Experience
Guides, Drivers and Staff
Transport
Biei Discovery: Blue Pond and Shirahige Falls
Biei Discovery: Blue Pond and Shirahige Falls
Biei

We really enjoyed seeing the Pond and Falls. We happened to catch it on a good day when the sun was out but I understand that the color changes with the weather so you may want to be mindful of that.

Quality of Experience
Guides, Drivers and Staff
Transport
Immerse in A Sea of Flowers: Farm Tomita Tour
Immerse in A Sea of Flowers: Farm Tomita Tour
Furano

Although the weather was a bit rainy and cold, it was still beautiful!

Quality of Experience
Guides, Drivers and Staff
Transport
Leather goods experience in Otaru
Leather goods experience in Otaru
Otaru

We had a personalized experience, making a key chain as well as a tray and the overall experience was fun and we came away with a couple of useful souvenirs. It would have been nice to know the relevance of the leather to Otaru.

Quality of Experience
Any information on what makes the leather so important to Otaru.
Guides, Drivers and Staff
More information
Sapporo City Discovery with Genghis Khan BBQ and Sapporo Beer Tasting
Sapporo City Discovery with Genghis Khan BBQ and Sapporo Beer Tasting
Sapporo

We loved learning more about Sapporo with Jenny! We were able to see many different sights and Jenny was helpful and made it a fun experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Nov 01, 2025
Hi Victor & Chris, Thank you so much for taking the time to share such a wonderful review! I’m delighted to hear that you had an amazing time exploring Japan and that the trip went smoothly across all the cities. It was a pleasure working with you to bring your itinerary together, and I’m happy to know that our support made your experience enjoyable and stress-free. I will share more guidance and resources in some self-guided activity sections, so that people can better understand and plan... Read more

Hi Victor & Chris,

Thank you so much for taking the time to share such a wonderful review! I’m delighted to hear that you had an amazing time exploring Japan and that the trip went smoothly across all the cities. It was a pleasure working with you to bring your itinerary together, and I’m happy to know that our support made your experience enjoyable and stress-free.

I will share more guidance and resources in some self-guided activity sections, so that people can better understand and plan these parts according to their needs.

The English proficiency of our drivers also needs to be improved a bit. We will immediately bring this suggestion to the supplier's attention so that our clients can have a better experience.

Once again, thank you for taking the valuable time to share your opinions and suggestions with us.

Wishing you and your family all the best in your future travels, and I hope we’ll have the chance to plan another adventure together!

Warm regards,

Angel

Fantastic trip!
Peru | Oct 15 - Oct 28, 2025

deborah
deborah c.
Dallas, TX | Reviewed on Oct 31, 2025
Fantastic trip! Liz helped me put together a custom trip tailored to our wishes and found ways to keep the costs in check with our budget. In addition, the two times we had questions while on the trip, Lizbeth was incredibly responsive and assisted us immediately. We enjoyed visiting Arequipa, Colca Canyon (which included a homestay with a lovely couple), Cusco, Ollantaytambo, Rainbow Mountain, Machu Picchu and Lima. In each location, we enjoyed tours - some private and some in small... Read more

Fantastic trip! Liz helped me put together a custom trip tailored to our wishes and found ways to keep the costs in check with our budget. In addition, the two times we had questions while on the trip, Lizbeth was incredibly responsive and assisted us immediately. We enjoyed visiting Arequipa, Colca Canyon (which included a homestay with a lovely couple), Cusco, Ollantaytambo, Rainbow Mountain, Machu Picchu and Lima. In each location, we enjoyed tours - some private and some in small groups. Our tour guides, especially William in Cusco, Jaqueline in Machu Picchu and Julie in Ollantaytambo were fantastic and went above and beyond by sharing additional information about Peru, it's culture and people. We learned so much from each one. Our biggest highlights were Machu Picchu - seeing 3 different circuits as well as the Inca Bridge and Huayna Picchu Mountain hike - and Rainbow Mountain. We'd highly recommend working with Kimkim, Andean Travel Experience as they did an awesome job!

Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Nov 07, 2025

Hi Deborah,
Thank you so much, Deborah! I’m really happy to hear you had such a wonderful trip. It was a pleasure helping you plan it, and I’ll be sure to share your lovely words with the team and guides. 😊
Please take care!
Liz.

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