Kimkim Trip Reviews

4.8
Based on 18,696 ratings
Read 18,696 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Everything was very well planned and there we...
Patagonia | Oct 25 - Oct 30, 2025

J
Julia D.
Newark, NJ | Reviewed on Nov 03, 2025

Everything was very well planned and there were no hiccups. The accommodations were great and transportation was easy - we got from place to place with no issues. Nara and Rae were very responsive and made the trip stress free.

Local specialist: Nara Matos
Nara
Nara Matos
Local specialist in Puerto Natales | Replied on Nov 03, 2025

Hi Julia,

Thank you so much for taking your time to write this review. It was a pleasure to work with you and Ciana, and I'm glad you had an amazing time at the park.

All the best!

Highly recommend for anyone planning a honeymoon or bucket-list vacation!
Thailand | Oct 21 - Oct 31, 2025

Ross
Ross B.
Newark, NJ | Reviewed on Nov 03, 2025
We booked our honeymoon through Kimkim, and it was honestly the trip of a lifetime. Everything was seamless from start to finish. Every transfer, flight, and tour was perfectly coordinated, and we never had to worry about a thing. Huge thanks to Mint, Tina, and the local team for planning such an incredible experience and making it completely stress-free. We started in Bangkok. Our guide, Ms. Anita, was amazing and so was our driver, Poo. She took us through the city’s most iconic... Read more

We booked our honeymoon through Kimkim, and it was honestly the trip of a lifetime. Everything was seamless from start to finish. Every transfer, flight, and tour was perfectly coordinated, and we never had to worry about a thing. Huge thanks to Mint, Tina, and the local team for planning such an incredible experience and making it completely stress-free.

We started in Bangkok. Our guide, Ms. Anita, was amazing and so was our driver, Poo. She took us through the city’s most iconic temples, a local ferry ride, and even a food tour through Chinatown that was one of our favorite experiences. The next day’s visit to the Railway Market and Floating Market was such a unique, local highlight. Next stop was Chiang Mai. The temples were beautiful, but the Elephant Jungle Sanctuary was easily one of the best experiences of our entire trip. We also had a blast during our Thai cooking class and came home with new recipes and a deeper appreciation for Thai food. We ended our trip in Phuket. We loved our Phi Phi Islands tour and relaxing at the pools and beaches. It was the perfect mix of adventure and downtime.

Every hotel, guide, and experience exceeded expectations. Kimkim made this trip completely stress-free and truly unforgettable. Highly recommend for anyone planning a honeymoon or bucket-list vacation!

Hotel Reviews
The Shore at Katathani - Adults only
phuket
Authenticity & Character
Location
Beautiful location but just about as far from everything in Phuket as possible. Not a big issue, just be prepared to drive long to see the locations highlights and excursions.
Staff
Cleanliness & Comfort
InterContinental Chiang Mai The Mae Ping
Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Anantara Riverside Bangkok Resort
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Phuket Half-Day City Tour
Phuket Half-Day City Tour
Phuket
Quality of Experience
Guides, Drivers and Staff
Transport
John Gray's - Hong by Starlight
John Gray's - Hong by Starlight
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Phi Phi island, Bamboo Island, Pi Leh lagoon & Maya bay by speedboat
Phi Phi island, Bamboo Island, Pi Leh lagoon & Maya bay by speedboat
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chiang Mai Cooking Class Experience-Small Group
Chiang Mai Cooking Class Experience-Small Group
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
This was one of the most unexpectedly awesome parts of the trip. Loved our chef, kitchen, and process. Would highly recommend.
Transport
Elephant Jungle Sanctuary in Chiang Mai-Half Day
Elephant Jungle Sanctuary in Chiang Mai-Half Day
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome and Temple Treasures of Chiang Mai
Welcome and Temple Treasures of Chiang Mai
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
Bangkok
Quality of Experience
Guides, Drivers and Staff
5 stars for Ms. Anita and Poo
Transport
Bangkok city tour with a food tasting at Chinatown!
Bangkok city tour with a food tasting at Chinatown!
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Love Ms. Anita and Poo. They made us feel so welcomed
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Nov 04, 2025

Dear Ross,

Thank you very much for your kind review!
I'm truly delighted to hear that you had a wonderful time on your trip. It means a lot to us, and your satisfaction makes our work truly rewarding.

We look forward to welcoming you again in the future!

Warm regards,
Tina

Our trip was truly wonderful and unforgettabl...
Thailand | Oct 24 - Nov 1, 2025

monika
monika k.
Los Angeles, CA | Reviewed on Nov 03, 2025
Our trip was truly wonderful and unforgettable! Everything was perfectly arranged, and we couldn’t have asked for a better experience. A big thank you to Nina, who was so helpful and thoughtful in coordinating the entire tour. She made sure that all our activities were well organized and that we could do everything we wanted within our limited time. Her attention to detail and care made the whole experience smooth and enjoyable. Lily was an amazing guide — she took us through all the... Read more

Our trip was truly wonderful and unforgettable! Everything was perfectly arranged, and we couldn’t have asked for a better experience.

A big thank you to Nina, who was so helpful and thoughtful in coordinating the entire tour. She made sure that all our activities were well organized and that we could do everything we wanted within our limited time. Her attention to detail and care made the whole experience smooth and enjoyable.

Lily was an amazing guide — she took us through all the vibrant local markets and even brought us to the best coffee shop in the area. Her knowledge and enthusiasm made every stop special, and we really appreciated how she showed us the local gems that we might have otherwise missed.

And special thanks to Ben, who did her absolute best in Phuket. Even though the tour was only two hours long, she managed to take us everywhere we needed to go. Thanks to her, we were able to visit all the right places and get most of the gifts we wanted to bring home.

Overall, it was an incredible experience filled with great people, beautiful places, and thoughtful touches. Highly recommended for anyone visiting — truly a memorable and well-coordinated tour!

Our trip was absolutely incredible, thanks to Bella, our wonderful tour specialist! She did a truly outstanding job planning and organizing everything to perfectly match our preferences. From the very beginning, Bella listened carefully to what we wanted and made sure every detail was tailored to our liking.

Her professionalism, attention to detail, and thoughtful recommendations made the entire experience smooth and stress-free. Every activity, stop, and experience felt perfectly timed and well-coordinated. It was clear that she put a lot of care and effort into making sure we had the best possible trip.

Thanks to Bella, our journey was enjoyable, seamless, and unforgettable. We couldn’t have asked for a better planner — highly recommended for anyone looking for a personalized and perfectly organized travel experience!

Hotel Reviews
Paradise Koh Yao Resort

Really a paradise to escape stress

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Na Nirand Romantic Boutique Resort
Chiang Mai

Peaceful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riva Surya Bangkok
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Eco-Elephant Care Full Day
Eco-Elephant Care Full Day
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market, explore the famous weekend Chatuchak market
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market, explore the famous weekend Chatuchak market
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Nov 10, 2025

Dear Monika

Thank you so much for your detailed review! I truly appreciate your kind feedback and will be happy to share it with our wonderful team.

I’m so glad to hear that you and your lovely friends enjoyed your trip to Thailand — it was such a pleasure planning it for you. Thank you for giving me the opportunity to be part of your travel experience.

Wishing you many more amazing adventures ahead, and thanks again for choosing our service!
Best wishes from Thailand 😍
Bella

Thanks so much to Bella for taking care of ev...
Thailand | Oct 12 - Oct 24, 2025

kendall
kendall m.
Salt Lake City, UT | Reviewed on Nov 03, 2025

Thanks so much to Bella for taking care of every detail of our trip. First time to Thailand so it was nice to have someone holding our hand through the whole thing. Bella and everyone she worked with went the extra mile to make sure everything went smoothly. Would recommend her to and KimKim to anyone heading to Thailand...especially if its your first time there.

Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Nov 03, 2025

Dear Kendall,

Thank you so much for your wonderful review! I’m so happy to hear that you enjoyed your first trip to Thailand and that everything went smoothly. It was truly a pleasure planning your journey and making sure you felt well taken care of along the way.

Wishing you many more amazing adventures ahead — and I hope to see you again someday!
Thanks again for choosing our service.
Warm regards,
Bella

Had a great trip without any stress
Italy | Oct 16 - Oct 22, 2025

S
Sarah B.
Chicago, IL | Reviewed on Nov 03, 2025
Giulia was easy to work with and responded to our messages in a timely manner. On the trip, someone was always available to answer our messages or calls if we had a question. The tour guides were all excellent, knowledgeable and friendly. The transfers to and from the airport and hotel and sights were punctual and the vehicles were all clean and comfortable. We had a great experience and would use KimKim again. Read more

Giulia was easy to work with and responded to our messages in a timely manner. On the trip, someone was always available to answer our messages or calls if we had a question. The tour guides were all excellent, knowledgeable and friendly. The transfers to and from the airport and hotel and sights were punctual and the vehicles were all clean and comfortable. We had a great experience and would use KimKim again.

Hotel Reviews
Maison Tritone
Roma
Hotel Orto de' Medici
Florence

This was our favorite hotel of the trip. The lobby, bar/restaurant and room were all clean, comfortable and modern. The breakfast was delicious and had a large variety. Especially loved the bloody mary and mimosa bar at breakfast. Very close to the sights and many restaurants and shops.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
HOTEL AL PONTE MOCENIGO

The staff was helpful and informative, the breakfast was amazing, and the room was clean and comfortable. It was a few steps from the closest water bus station.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Rome FOOD TOUR in Golf Cart
Rome FOOD TOUR in Golf Cart
Rome

The Rome Food Tour in a golf cart was a bit confusing to us. The description we received did not match the actual tour. We expected multiple food stops and some sightseeing, but the tour mainly involved visiting a food market. Our guide was pleasant and knowledgeable, and he did his best to accommodate some sightseeing upon our request. Overall, it was still a decent experience, but not what we anticipated based on the description.

Doges Palace, St Mark's Basilica and Walking Tour
Doges Palace, St Mark's Basilica and Walking Tour
Venice

The Doges Palace and St Mark's Basilica Walking Tour in Venice was fantastic! Our tour guide, Loredana, was knowledgeable and delightful. She made the experience truly memorable and enjoyable. Highly recommend this tour.

Pisa Half-Day Tour by train
Pisa Half-Day Tour by train
Italy

The Pisa Half-Day Tour was enjoyable, but we found that the time scheduled for us to be in Pisa was a bit too long. We ended up taking an earlier train back to Florence, which worked out fine as no one checked our tickets. While the tour itself was nice, I would suggest optimizing the time spent for future travelers.

Local specialist: Giulia Bonati
Giulia
Giulia Bonati
Local specialist in Padova, Italy | Replied on Nov 10, 2025

Dear Sarah,
Thanks so much for you kind review! I'm very happy to read that you liked so much your trip to Italy: everything went smoothly , meeting all your expectations !!
Your feedback is very important for us since we work to make our clients' experience always better and great!
It was a great pleasure for me to work with you 💛 and I’m sure that your next travel with Kimkim will be great too!

CIAO FROM ITALY 🇮🇹
Giulia

Thailand amazing trip
Thailand | Oct 18 - Oct 27, 2025

Mirna
Mirna R.
Chicago, IL | Reviewed on Nov 03, 2025
Everything was amazing, special Thanks to Amy for her knowledge and help.
Thanks to all the drivers that had patience to deal with each one in our group.
Wonderful experience.
Thank you,
Mirna
Read more

Everything was amazing, special Thanks to Amy for her knowledge and help.
Thanks to all the drivers that had patience to deal with each one in our group.
Wonderful experience.

Thank you,
Mirna

Hotel Reviews
Kata Palm Resort & Spa
Phuket

Beautiful

Authenticity & Character
Staff
Cleanliness & Comfort
At Pingnakorn Nimman Hotel
Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mandarin Hotel Bangkok, managed by Centre Point
Authenticity & Character
Cleanliness & Comfort
Activity Reviews
Chiang Mai – Elephant Jungle Sanctuary Tour
Chiang Mai – Elephant Jungle Sanctuary Tour
Chiang Mai

Amazing

Quality of Experience
Food
Guides, Drivers and Staff
Transport
White temple, Blue Temple, Black Museum and Long Neck Karen Village.
White temple, Blue Temple, Black Museum and Long Neck Karen Village.
Thailand
Food
Guides, Drivers and Staff
Bangkok Floating Market and Temple Tour
Bangkok Floating Market and Temple Tour
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Minah Trinh
Minah
Minah Trinh
Local specialist in Bangkok | Replied on Dec 18, 2025

Dear Mirna,
Thank you so much for your kind words! We’re delighted to hear that you had such a wonderful experience. Amy will be very happy to know that her knowledge and support made a difference, and we truly appreciate your recognition of our drivers’ patience and dedication.
It was our pleasure to take care of your group, and we hope to welcome you again in the future.

Warm regards,

A trip of a lifetime!
Iceland | Oct 19 - Oct 25, 2025

Karen
Karen H.
Dallas, TX | Reviewed on Nov 02, 2025
We had an incredible experience with our tour operator, Guðmundur Óli Pálmason, who curated a fast-paced, see-it-all Iceland adventure. Our itinerary covered the classic must-see sights along the South Coast as well as the stunning Snæfellsnes Peninsula in the west, a beautiful region that feels more off the beaten path and absolutely worth exploring. The trip combined scenic self-drives, unforgettable natural attractions, and unique activities, with plenty of opportunities to soak in... Read more

We had an incredible experience with our tour operator, Guðmundur Óli Pálmason, who curated a fast-paced, see-it-all Iceland adventure. Our itinerary covered the classic must-see sights along the South Coast as well as the stunning Snæfellsnes Peninsula in the west, a beautiful region that feels more off the beaten path and absolutely worth exploring.

The trip combined scenic self-drives, unforgettable natural attractions, and unique activities, with plenty of opportunities to soak in Iceland’s geothermal pools. Every day was thoughtfully planned to maximize experiences to see as much as we could in a week. Guðmundur’s deep local knowledge, organization, and personal attention made the journey seamless and memorable. We highly recommend him and will definitely use him again when planning our next trip to Iceland.

Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Nov 03, 2025

Thank you so much for the kind words Karen!
I agree that the Snæfellsnes is absolutely worth exploring, although it is often overlooked by travelers.

I am happy that you're already planning to come back! I can't wait to plan some amazing routes for you to discover, perhaps the magical Westjörds and a taste of the highlands if you come in summer :)

Take care and stay in touch

Gummi

A Magical 10-day Family Trip in Morocco
Morocco | Dec 26 - Jan 6, 2025

Brian
Brian P.
Denver, CO | Reviewed on Nov 02, 2025
Our family had an amazing 10-day trip to Morocco over the New Year’s Eve holiday early this year. Morocco was a very good choice for our trip - so many friendly people, beautiful landscapes and fascinating history. The itinerary put together with Hamza really made the trip for us. We started in Rabat, which let us see the capital city first to get oriented, and then traveled around the country clockwise, ending in Marrakesh. The highlights of the trip for us are too many to mention. Off... Read more

Our family had an amazing 10-day trip to Morocco over the New Year’s Eve holiday early this year. Morocco was a very good choice for our trip - so many friendly people, beautiful landscapes and fascinating history. The itinerary put together with Hamza really made the trip for us. We started in Rabat, which let us see the capital city first to get oriented, and then traveled around the country clockwise, ending in Marrakesh.

The highlights of the trip for us are too many to mention. Off the top of my head: seeing macaques in the snow in the Middle Atlas mountains, riding camels at sunset in the Erg Chebbi desert, learning how to properly prepare Moroccan tea in Imlil, seeing daily life in the backstreets of Marrakesh, eating dinner with a local family in Fes, and taking pictures all of the many, many cats.

We were fortunate to have Samir as our driver for the trip. Samir is an excellent and professional driver, very safe and knowledgeable. He was skilled at communicating the logistics of our tour, keeping us informed and checking in on us through WhatsApp. Meeting times and places were always clear and easy. Samir made sure we moved efficiently from place to place, found our other local guides, and helped us get the most out of everything along the way. Samir’s many kind touches along the way were a great part of our wonderful trip.

Samir suggested many stops based on our interests, and all of them were top-notch additions. We especially enjoyed the Atlas movie studio visit in Ouarzazate, the stop at a geology museum and rock shop, and many interesting food and cultural places along the way. His advice on local customs and his familiarity with towns and people and food along the way were a big help.

All of our local guides were also outstanding: Sharif in Fes, Hanan in Marrakesh, Ahmed at Tiziri Camp in the Sahara, and Mohammed in Imlil.

Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Nov 04, 2025
Hello Brian, Thank you so much for your wonderful review! It truly means a lot to hear how much you and your family enjoyed your Moroccan journey. I’m so happy that the itinerary and experiences we planned together brought you so many special memories, from meeting macaques in the snowy Middle Atlas to sharing tea in Imlil and watching the sunset in the Sahara. We’ll make sure to share your kind words with Samir, he’ll be delighted to know his care, professionalism, and thoughtful touches... Read more

Hello Brian,

Thank you so much for your wonderful review!

It truly means a lot to hear how much you and your family enjoyed your Moroccan journey. I’m so happy that the itinerary and experiences we planned together brought you so many special memories, from meeting macaques in the snowy Middle Atlas to sharing tea in Imlil and watching the sunset in the Sahara.

We’ll make sure to share your kind words with Samir, he’ll be delighted to know his care, professionalism, and thoughtful touches made such a positive impact on your trip. We also appreciate your lovely mention of our wonderful local guides in Fes, Marrakesh, the Sahara, and Imlil; they’ll be so happy to hear your feedback.

Thank you again for choosing to explore Morocco with us. We hope to welcome you back one day for another adventure.

Warm regards,
Hamza

Peru Anniversary Trip
Peru | Oct 6 - Oct 12, 2025

C
Carrie M.
Brookhaven, GA | Reviewed on Nov 02, 2025
We had an absolutely wonderful trip to Peru for our 15th anniversary, and so much of that is due to the planning and execution from KimKim! Everything went flawlessly from airport pick ups to tours, recommendations, and communications throughout our journeys. Our time spent with Luis was a highlight - he was able to share a lot of the local flavor and history, while just being a great host to us over several days in the Sacred Valley. Our accommodations were top notch as well. We hope to... Read more

We had an absolutely wonderful trip to Peru for our 15th anniversary, and so much of that is due to the planning and execution from KimKim! Everything went flawlessly from airport pick ups to tours, recommendations, and communications throughout our journeys. Our time spent with Luis was a highlight - he was able to share a lot of the local flavor and history, while just being a great host to us over several days in the Sacred Valley. Our accommodations were top notch as well. We hope to return to Peru someday and will definitely recommend KimKim for any upcoming international travel!!!

Hotel Reviews
Quinta San Blas by Ananay Hotels
Cusco

Nice location in San Blas. Rooms were comfortable and breakfast was just what we needed before a day exploring Cusco.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Belmond Sanctuary Lodge
Machu Picchu

A splurge for our anniversary. Incredible to be steps away from the entrance gates to MP. Full food and board and everything was excellent. The staff were so kind as well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sonesta Posada del Inca
Urubamba

What a lovely spot in Sacred Valley. Enjoyed walking the grounds, stopping for coffee, enjoying drinks at the bar to take to the courtyard and walking up the street to the local brewery. A beautiful setting in the mountains.

Authenticity & Character
Rooms were well appointed and large
Location
Staff
Cleanliness & Comfort
Innside Lima Miraflores by Melia Hotels International
Miraflores

Good location. Friendly and helpful staff - ability to check in early after international arrival was great. Good breakfast too!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Shawna Sanders
Shawna
Shawna Sanders
Local specialist in Lima, Peru | Replied on Nov 04, 2025

Thanks so much for your kind words Carrie, I will be sure to share with the team here in Peru! It was an absolute pleasure having you both travel with us, and we hope to see you back in the future!

Sending best wishes from Lima,
Shawna

JAPAN: Tokyo, Kyoto and Osaka
Japan | Oct 8 - Oct 17, 2025

A
Adrienne F.
Seattle, WA | Reviewed on Nov 02, 2025
The itinerary had early mornings and it presented some challenges particularly on hotel-change days, you’re up early, you arrive at the next destination, and then end up losing a lot of time just waiting around. Check out time is typicallt 10:00am and check in time is 3:00pm. Hotels allow for early bag drop off which is great but you're dropping off your bags, lined up with everyone in the same area as those checking out. By then you’re usually tired from the travel itself and could really... Read more

The itinerary had early mornings and it presented some challenges particularly on hotel-change days, you’re up early, you arrive at the next destination, and then end up losing a lot of time just waiting around. Check out time is typicallt 10:00am and check in time is 3:00pm. Hotels allow for early bag drop off which is great but you're dropping off your bags, lined up with everyone in the same area as those checking out. By then you’re usually tired from the travel itself and could really use a shower or short rest, but instead you’re stuck filling the day — until check-in time. The result is you start the evening already exhausted, with little energy left for anything social.
As an example, I arrived in Osaka at 10:30 am, couldn’t check in until 3:00 pm, walked around for hours, had lunch, and by the time I finally got into my room, my feet were sore, I was overheated, and just wanted to shower and rest. I unpacked, repacked for the next day, and ended up too tired to go out my last night — which became a theme of this trip. I definitely packed too much into each day and would recommend doing less each and extending your time in each city.
That pacing would give more time to actually enjoy each city rather than rushing through it. Frequent hotel changes really take a toll!

Even though I didn't travel during peak season, the crowds were intense. Kyoto was especially overwhelming — Kiyomizu-dera Temple were shoulder-to-shoulder, and after 4 hours I still hadn’t reached the actual temple. In the Gion district, the narrow alley ways were intensely crowded to the point of being frustrating. I eventually gave up and found a tiny English pub — something I could easily do back home :(

One last note — tattoos are still a challenge in Japan. I was stared at or ignored in several places, including restaurants and at both tattoo friendly sento and onsen, which left me feeling self-conscious - with that said there were more moments of feeling welcomed. I often ended up eating lunch and dinner from convenience stores — the food there was great, varied and affordable but I missed out on restaurant experiences. It might be worth mentioning to other solo female travellers with visible tattoos that they could face that kind of reaction, just so they’re prepared.

Eleanor my travel coordinator was exceptional and went WAY beyond my expectations in her attention to care and accommodation. Thank you again Eleanor for all the care and detail you put into planning this trip — you’ve been wonderful - before / during and after my Japan adventure

Hotel Review
Yuno Yado Shoei

My stay at Yuno Yado Shoei was an absolute highlight of my trip — a deeply traditional and genuinely restorative experience. From the moment I arrived, the hospitality was warm, attentive, and unhurried in that distinctly Japanese way that makes you feel truly welcomed The ryokan itself is elegant and peaceful, with every detail — from the tatami rooms to the onsen — designed for comfort and calm. The meals were beautifully presented and thoughtfully prepared, offering a real taste of regional Kyoto cuisine. I also appreciated how quiet and respectful the entire atmosphere was; it created a sense of stillness that’s rare to find while travelling If you’re looking for an authentic ryokan stay that honours tradition without feeling touristy, Yuno Yado Shoei is the perfect choice. I left feeling grounded, rested, and grateful for the experience 🖤

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Private Tokyo City Tour with Cemetery & Harajuku
Private Tokyo City Tour with Cemetery & Harajuku
Tokyo

Yumi was absolutely integral to my Tokyo experience. As a solo traveller, I couldn’t have asked for a better guide — warm, knowledgeable, funny, and genuinely charming. She instantly made me feel at ease and curated the tour perfectly to my interests, blending local history, hidden neighbourhood gems, and everyday cultural moments in a way that felt natural and immersive Her storytelling and humour brought Tokyo to life, and the day flowed effortlessly — never rushed, always intentional. We ended the tour sharing sake together, which was the perfect way to wrap up such a meaningful experience. It felt less like a guided tour and more like spending the day with a dear friend who loves her city and wants you to love it too Exploring Tokyo with Yumi was unforgettable — thoughtful, personal, and full of heart 🖤

Quality of Experience
Guides, Drivers and Staff
Yumi!!!!
Transport
Transit in Tokyo is extremely organized and easy to navigate - even for English only speakers
Local specialist: Eleanor Chen
Eleanor
Eleanor Chen
Local specialist in Japan and China | Replied on Nov 03, 2025

Hi Adrienne,

Thank you so much for your lovely review and for sharing your feedback!!! It was such a joy working with you (I truly felt like I was on this wonderful journey right alongside you 😊). I'll share your kind words with Yumi; your appreciation will mean so much to her and keep her inspired to share her city with more travelers! Thanks again!

All the best,
Eleanor

My Australia trip
Australia | Sep 12 - Sep 26, 2025

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Benita K.
Dallas, TX | Reviewed on Nov 02, 2025
My Australia trip was phenomenal! Vicky had every detail of the trip covered from getting us the best airplane seats to having our pickups arranged without any difficulties. Our excursions were more than I had imagined. I wanted as many animal encounters as possible.
Holding baby joeys, feeding kangaroos, watching flocks of cockatoos soaring over the mountains, experiencing the penguins waddle out of the water to find their nests. All amazing! Plus snorkeling the Great Barrier Reef!! So...
Read more

My Australia trip was phenomenal! Vicky had every detail of the trip covered from getting us the best airplane seats to having our pickups arranged without any difficulties. Our excursions were more than I had imagined. I wanted as many animal encounters as possible.
Holding baby joeys, feeding kangaroos, watching flocks of cockatoos soaring over the mountains, experiencing the penguins waddle out of the water to find their nests. All amazing! Plus snorkeling the Great Barrier Reef!! So many beautiful things to see and do !
Thank you Vicky!!! You gave us a trip of a lifetime!

Hotel Reviews
QT Melbourne
Melbourne
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Playford Hotel
Adelaide
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very conveniently located
Shangri-La Sydney
The Rocks
Authenticity & Character
Very modern
Location
Staff
Cleanliness & Comfort
Peninsula Boutique Hotel
Port Douglas

Very cute and quaint. Great location!

Authenticity & Character
Location
Beach across the street. Walking distance to downtown
Staff
So helpful. So willing to go the extra mile. Made sure we had everything.
Cleanliness & Comfort
Activity Reviews
Blue Mountains Small Group Tour
Blue Mountains Small Group Tour
Sydney

The Blue mountains are beautiful. And seeing the flocks of cockatoos was amazing. However this is a very physically demanding tour with lots of steps ( in 1 part there were 1000) and no safety rails. It was wet and slippery also. If I had known I would not have taken this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Wildlife Habitat - YOUR Wildlife Habitat Tour (Private)
Wildlife Habitat - YOUR Wildlife Habitat Tour (Private)
Port Douglas

Great experience. Lots of animals to see. Our guide took us behind the scenes to see and hold baby joeys and pet koalas. Amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Phillip Island Penguin Parade Small Group Eco Tour
Phillip Island Penguin Parade Small Group Eco Tour
Melbourne
Quality of Experience
Guides, Drivers and Staff
Transport
Luxe Bus Great Ocean Road with Wildlife Wonders
Luxe Bus Great Ocean Road with Wildlife Wonders
Melbourne
Quality of Experience
O
Guides, Drivers and Staff
Transport
Foodie Discovery Walking Tour
Foodie Discovery Walking Tour
Melbourne
Quality of Experience
P
Food
Guides, Drivers and Staff
Laneways of Melbourne
Laneways of Melbourne
Melbourne
Quality of Experience
Guides, Drivers and Staff
Kangaroo Island in a Day Tour from Adelaide
Kangaroo Island in a Day Tour from Adelaide
Adelaide
Quality of Experience
Guides, Drivers and Staff
Transport
Driver was very knowledgeable and willing to help out.
ABC Reef Safaris - Port Douglas Snorkelling max 12 passengers
ABC Reef Safaris - Port Douglas Snorkelling max 12 passengers
Australia

Great experience! The staff were great. There were only 9 of us do we got a lot of personal attention. The water was a little rough due to recent rain. Some people got sea sick.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Daintree Afternoon and Nocturnal Tour
Daintree Afternoon and Nocturnal Tour
Australia

The tour was canceled due to rain causing too high water levels for the ferry. The tour guide took us to a different part of the rainforest which we had 1 hour to spend. Was enough. Not much to see. Was disappointing.

Quality of Experience
Food
We had burgers and fries in Point Douglas.
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Nov 02, 2025

Hi Benita,
Thank you so much for your wonderful feedback. I’m pleased to hear that your Australia trip was everything you hoped for — and more. It sounds like you made the very most of every moment, and I am glad you had so many incredible animal encounters, which I knew were top on your list.
It was such a pleasure helping you create this adventure, and I’m so glad it became the trip of a lifetime.
Warm regards,
Vicky

Had a great time!
Norway | Oct 25 - Nov 1, 2025

Susan
Susan H.
Newark, NJ | Reviewed on Nov 02, 2025
Hotels were in good, central locations. Breakfasts were wonderful with many choices. Travel details were perfectly arranged and we had no trouble getting from place to place. We enjoyed ourselves thoroughly. Read more

Hotels were in good, central locations. Breakfasts were wonderful with many choices. Travel details were perfectly arranged and we had no trouble getting from place to place. We enjoyed ourselves thoroughly.

Hotel Reviews
Fretheim Hotel
Flåm
Authenticity & Character
Beautiful lobby and nicely appointed rooms. Wonderful breakfast buffet
Location
Lovely location, right on the fjord
Staff
Cleanliness & Comfort
Daily room service provided
Scandic Torget
Bergen

Great location, clean and quiet. Terrific breakfast buffet. Rooms are very small and minimalist (one water glass for two guests, no luggage rack or closet.) But very serviceable and convenient for our stay

Authenticity & Character
Very small room, few amenities
Location
Located in the center of the tourist area, over looking the water
Staff
Staff were responsive when we asked for drinking glasses, extra towel
Cleanliness & Comfort
Activity Reviews
Hop-On-Hop-Off Bus
Hop-On-Hop-Off Bus
Oslo

Great way to get around to major sites in the city. The bus stopped running before we were ready to return, so we walked back to our hotel

Quality of Experience
Guides, Drivers and Staff
Transport
Mostraumen Fjord Cruise
Mostraumen Fjord Cruise
Bergen
Quality of Experience
Guides, Drivers and Staff
Stegastein Viewpoint by Bus
Stegastein Viewpoint by Bus
Norway

The view was absolutely magical

Quality of Experience
Guides, Drivers and Staff
The winding, narrow road to the viewpoint requires a skilled driver.
Transport
Local specialist: Eliise Nurk

The kimkim team went beyond and above anythin...
Portugal | Oct 19 - Oct 26, 2025

C
Cindy S.
Chicago, IL | Reviewed on Nov 02, 2025
The kimkim team went beyond and above anything I’ve experienced before! Top notch all the way! Can’t recommend them enough, you can not do any better than kimkim! Read more

The kimkim team went beyond and above anything I’ve experienced before! Top notch all the way! Can’t recommend them enough, you can not do any better than kimkim!

Hotel Reviews
Hotel Cascais Miragem
Cascais

Amazing hotel, like to spend a lot more time there great food

Authenticity & Character
Normally not our style, but we really enjoyed it
Location
Right by the ocean can’t be beat
Staff
They seem to be tears and headlights
Cleanliness & Comfort
Very curious is a very comfort comfort
Eurostars Porto Douro
Porto

Very nice hotel, and I can be without hesitation

Authenticity & Character
Very attractive
Location
Good location
Staff
Staff was
Cleanliness & Comfort
Hit all the good spots without he
Heritage Avenida Liberdade
Lisboa

Very nice hotel I can recommend it without hesitation

Authenticity & Character
Very attractive
Location
Right in the middle of everything
Staff
Attending
Cleanliness & Comfort
Couldn’t be better
Activity Reviews
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

My absolute favorite was the Douro Valley experience. The area is simply stunning, and even though it was raining the whole time, the beauty and experience were still incredible. It left the best impression on both of us!

Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

Our Sintra tour was a bit of a letdown, mostly because the weather was terrible the entire time. Had we been able to switch our schedule and visit on a better day weather-wise, it would have made a big difference.

Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Portugal

Something everybody should do at least once

Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon

Very good gave us a lot of good insight info

Quality of Experience
Guides, Drivers and Staff
I’m
Transport
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Nov 02, 2025

Dear Cindy,
Thank you so much! We’re thrilled to hear you had such a wonderful experience with KimKim and our local team in Portugal. It means a lot to know everything went smoothly and that you enjoyed your trip. We’d love to welcome you back anytime to explore even more of Portugal!
Your friend in Portugal, João

Great trip to Portugal
Portugal | Oct 22 - Oct 31, 2025

J
John C.
Newton, MA | Reviewed on Nov 02, 2025
We had a wonderful 10-day vacation in Portugal. Pedro did a great job setting up hotels, drivers, and guides. He really listened to what we wanted and adjusted the trip to suit our interests and uncertainties about how much walking some of our group could do. He communicated easily and regularly with us, including staying in touch via WhatsApp during the trip. We got upgrades in 2 of 4 hotels. The vans were super roomy for the 4 adults and accommodated all our luggage. Drivers were... Read more

We had a wonderful 10-day vacation in Portugal. Pedro did a great job setting up hotels, drivers, and guides. He really listened to what we wanted and adjusted the trip to suit our interests and uncertainties about how much walking some of our group could do. He communicated easily and regularly with us, including staying in touch via WhatsApp during the trip. We got upgrades in 2 of 4 hotels. The vans were super roomy for the 4 adults and accommodated all our luggage. Drivers were helpful and knowledgeable, and tour guides were great. We especially loved our walking tour of Lisbon's Alfama district, the Fado dinner, the day trip in the Douro Valley with private cruise and lunch and tour at a wonderful winery, and the Pousada at the former convent in Belmonte. The trip was a nice mix of city and country, private tours and time on our own. Everyone we met in Portugal was super nice and helpful, including people on the streets or in shops and restaurants. Thanks Pedro and the entire team.

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Nov 03, 2025

Dear John,
Thank you so much for your wonderful review!
It was a real pleasure helping you plan your 10-day adventure in Portugal. I am super happy to hear that everything - from the hotels and guides to the mix of city and countryside experiences - came together just as you hoped.
Your kind words mean a lot to me and to our entire team. We hope to welcome you back to Portugal again soon!
Your Friend in Portugal - Pedro

Our guides Ae, Pukie, Dani and Milk were all ...
Thailand | Oct 16 - Oct 30, 2025

S
Susanna M.
Minneapolis, MN | Reviewed on Nov 02, 2025
Our guides Ae, Pukie, Dani and Milk were all wonderful. Kind, caring and informative. Working with Elena was easy. She was professional and so responsive to questions and concerns. She advised and guided us well on this adventure. Read more

Our guides Ae, Pukie, Dani and Milk were all wonderful. Kind, caring and informative. Working with Elena was easy. She was professional and so responsive to questions and concerns. She advised and guided us well on this adventure.

Hotel Reviews
Aksara Heritage Chiang Mai
Chiang Mai

Perfect location for getting around. Sunday market is right outside your door. Pool is lovely.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aava Resort And Spa

Great and unique hotel. Loved the beach.

Authenticity & Character
Location.
Location
Staff
Helpful.
Cleanliness & Comfort
Mode Sathorn Hotel Bangkok
Bangkok

Accommodating and staff were so nice. I think the location for our stay might have been better. Hard to walk around easily and find shops and restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Alms Giving, Doi Suthep and Jungle Temple
Alms Giving, Doi Suthep and Jungle Temple
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Our driver was so kind. Great driver in a long drive to Chiang Rai.
Transport
Finding pink dolphins on a local boat
Finding pink dolphins on a local boat
Khanom

Great fun and informative. Beautiful area. The lunch was delightful and so good. On the beach!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok Symbolic Temples
Bangkok Symbolic Temples
Bangkok

Throughout our stay we saw lots of different temples. Informative interesting. Helps in the understanding of the Thai culture.

Quality of Experience
Guides, Drivers and Staff
Our drivers were all so nice .
Transport
First day at Elephant Nature Park - Day care with Elephants (join-in activity)
First day at Elephant Nature Park - Day care with Elephants (join-in activity)
Chiang Mai

This was an amazing experience. We were so touched by the compassion and understanding that takes place here.

Quality of Experience
Food
Best good ever and plenty of variety.
Guides, Drivers and Staff
Transport
Back to The Glorious Days of Ayutthaya Kingdom
Back to The Glorious Days of Ayutthaya Kingdom
Bangkok

Interesting but of course hot.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Elena Nguyen
Elena
Elena Nguyen
Local specialist in Vietnam | Replied on Nov 07, 2025

Hi Susanna,

Thank you from the bottom of my heart for such a warm and thoughtful review. It truly means so much to me to hear that Ae, Pukie, Dani, and Milk took such good care of you - they pour so much love into what they do, and your words will make their day.

I’m also genuinely grateful for your kindness throughout the planning process. Working with you was a joy, and I’m so glad you felt supported and well-guided on this adventure.

Whenever you’re ready for another journey, I would be honored to help you create it 😍

With my warmest regards,
Elena

Wonderful in-depth cultural tour of beautiful Bosnia and Herzegovina
Bosnia and Herzegovina | May 22 - May 29, 2025

R
Rae-Anne D.
Australia | Reviewed on Nov 02, 2025
Even if you do your research, it is always daunting to be in Australia and book a tour via email with an unknown company in another country. However, in this case our eight day tour of Bosnia and Herzegovina with Green Visions was excellent and delivered on all aspects. Firstly, our contact with Samer in the Bosnian office was prompt, positive, efficient and reassuring. He initially solicited information from me about our requirements and interests and proposed a draft itinerary. We sent... Read more

Even if you do your research, it is always daunting to be in Australia and book a tour via email with an unknown company in another country. However, in this case our eight day tour of Bosnia and Herzegovina with Green Visions was excellent and delivered on all aspects.

Firstly, our contact with Samer in the Bosnian office was prompt, positive, efficient and reassuring. He initially solicited information from me about our requirements and interests and proposed a draft itinerary. We sent this back and forth a couple of times until we had a plan that met our needs. Each time, Samer provided advice but also listened to us.

Secondly, the itinerary was as comprehensive as it could be in our timeframe but also varied and offered diverse experiences. The pace of the tour was relaxed. We discovered that the beauty of a private tour was the flexibility. Even with the itinerary we could vary the day by eliminating or adding places or spending less or more time at places, so long as we were at our accommodation that night. The hotels all met our needs and were centrally located. The minibus was basic but sufficed. The price of the tour was very reasonable we felt.

Our guide Lorenc was very knowledgeable and organised and communicated clearly. He was also flexible so we could change things spontaneously as we went along. In can be quite hard to be in a car with a stranger for several days but Lorenc was personable and easy to talk to about a range of topics. He was generous in spirit, shared his passion for his county and nature and provided a deeper understanding of Bosnia and Herzegovina, its people, history, and culture. We had quite a few laughs along the way too. In the end we appreciated his consideration and care of the two of us and he showed a genuine concern that we should have the best experience of his country. Lorenc is a very thoughtful and kind man. While Green Visions largely offers adventure and hiking tours, I would recommend them for cultural tours too.

Local specialist: Samer Hajric
Samer
Samer Hajric
Local specialist in Sarajevo, Bosnia and Herzegovina | Replied on Nov 03, 2025

Dear Rae, Your kind words are greatly appreciated.
Thank you for taking the time and effort to write this detailed review. I am delighted that the trip met your expectations and that, despite postponing it from May to October, everything went smoothly.

Hopefully, we will see you back in Bosnia sometime in the future.
Thank you once again for choosing us and visiting Bosnia with us.

Greetings from Sarajevo, from Lorenc, Samer, and the entire Green Visions Team.

Irene did an amazing job or organizing our tr...
Italy | Oct 18 - Oct 26, 2025

Susanna
Susanna R.
Chicago, IL | Reviewed on Nov 02, 2025

Irene did an amazing job or organizing our trip. Travel was seamless, getting from airport to train station to scheduled tours.
I would have to say Florence was my favorite part of the trip. It was a bit more laid back and less crowded. We really enjoyed our cooking class!
Anna, our tour guide for Pompeii was wonderful. Very informative and easy to talk to.
Kathy, our guide for the Colosseum did a fantastic job. Showing us Palatine hill (which we were not even aware of) and showing us the history of the city and ending the tour with the colosseum.
Such a special and memorable trip.

Local specialist: Irene Lappa
Irene
Irene Lappa
Local specialist in Athens, Greece | Replied on Nov 11, 2025

Dear Susanna,
Thank you so much for your wonderful words, I truly appreciate them!
I am delighted to hear that you had a memorable trip and enjoyed your tours and experiences. I will pass along your kind words and appreciation to Anna and Kathy.
Wishing you all the very best and safe travels!
Irene

Jook and the team at Kim Kim definately under...
Thailand | Oct 18 - Nov 1, 2025

Wallace
Wallace W.
Ashburn, VA | Reviewed on Nov 02, 2025
Jook and the team at Kim Kim definately understood the job at hand and delivered in every category. Read more

Jook and the team at Kim Kim definately understood the job at hand and delivered in every category.

Hotel Reviews
The Bloc Hotel Phuket
Phuket

The block is like a hidden gem

Authenticity & Character
They have an amazing view of the beach pool side, the sunsets were like no other
Location
Location location location!
Staff
The staff kept me informed and happy to see them not running from them, very warm people
Cleanliness & Comfort
You could stop anyone of the staff members and they would drop everything to make sure you are ok
The ShellSea Krabi I Luxury Beach Resort & Pool Villas
Krabi

Great hotel with beautiful sight lines and an amazing staff

Authenticity & Character
Seems pretty original to me
Location
It is a bit away from most things that a solo traveler would want to access
Staff
Made sure they met all needs
Cleanliness & Comfort
Well maintained
Hotel Baraquda Heeton Pattaya by Compass Hospitality
Chon Buri

Great easy going hotel that affords you to be you

Authenticity & Character
Very eclectic design
Location
Centrally located with the beach only one block away which is perfect to stay out of the madness and party zone noise
Staff
The staff meet all needs without making you feel uncomfortable
Cleanliness & Comfort
Very clean and spacious rooms
Aira Hotel Bangkok
Bangkok

This was a centrally located property with a great staff who meet your needs at the door without being pushy

Authenticity & Character
Although it is in the heart of all Bangkok has to offer it does not lose its own identity . It still feels like a boutique hotel that affords for you to get away from city life when you are ready
Location
Again it is centrally located for nightlife and travel around Bangkok
Staff
The staff felt genuine , they were not just there working for tips. It seems like they care about the customer me the stay
Cleanliness & Comfort
Clean well maintained and accessible
Activity Reviews
ATV & Zipline Adventure
ATV & Zipline Adventure
Phuket

Another life changing moment for me

Quality of Experience
Patience
Guides, Drivers and Staff
My guide on both zip line and atv
Transport
To the point
Jet Ski Safari Trip
Jet Ski Safari Trip
Phuket

This tour was life changing for me

Quality of Experience
Again, this was life changing . I have never rode a jet ski let alone from island to island, just amazing
Guides, Drivers and Staff
Good people great vibes nothing but smiles all day
Transport
Straight to the point
Southern Flavors Food Tour with 15+ Tastings
Southern Flavors Food Tour with 15+ Tastings
Phuket

Unfortunately I did not make this tour either, it was a lot going on

Quality of Experience
N/a
Guides, Drivers and Staff
N/a
Transport
N/a
From Krabi to Phuket with Sightseeing at Samet Nangshe Viewpoint
From Krabi to Phuket with Sightseeing at Samet Nangshe Viewpoint
Thailand

Interesting break from one place to another

Quality of Experience
No not really , just a great transitional point
Guides, Drivers and Staff
Patience
Transport
Patience
Krabi 4 Islands
Krabi 4 Islands
Krabi

Definitely one of the best experiences I have ever had

Quality of Experience
They made me feel like I was dealing with real people who love what they do
Food
Nothing really, light lunch to fuel up after a long day
Guides, Drivers and Staff
Very organic experience
Transport
Straight to the point literally
Walking Tour - Grand Palace, Wat Pho & Wat Arun
Walking Tour - Grand Palace, Wat Pho & Wat Arun
Bangkok

Unfortunately I did not get to go to this tour, I was just burnt out lol but I do still have pictures from my previous tour where I still got to take photos

Quality of Experience
N/a
Guides, Drivers and Staff
N/a
Transport
N/a
Michelin Guide Street Food by Tuk Tuk
Michelin Guide Street Food by Tuk Tuk
Bangkok

My guide was funny and ver knowledgeable

Quality of Experience
Although I was the only one on the tour I got the full experience , no corners were cut
Food
Great humble beginnings places with big flavor and a great following
Guides, Drivers and Staff
Patience
Transport
Patience
Local specialist: Jook Prapassorn
Jook
Jook Prapassorn
Local specialist in Thailand | Replied on Nov 08, 2025

Sawasdee ka Wallace,
Thank you so much for taking the time to write such a thoughtful and detailed review! It truly means a lot to know that you felt well taken care of and that everything met your expectations. It was an absolute pleasure planning your trip, and I’m so glad you enjoyed the experience. Wishing you many more wonderful journeys ahead — and I’d be delighted to help you plan your next adventure anytime!
Cheers, Jook

A wonderful trip
Japan | Oct 9 - Oct 20, 2025

L
Liza S.
Canada | Reviewed on Nov 01, 2025
It was absolutely a fantastic trip, and everything was really perfect.
Katsu was very responsive. We had a couple of calls with him where he explained things and offered different suggestions. Also, our original plan was slightly different, and he was really good when I decided to change it all.
The guides were excellent! The three guides that we had were Sachi in Kyoto/Osaka, Hanna in Tokyo, and Eriko in Hakone. All three of them were excellent and spoke excellent English.
I will...
Read more

It was absolutely a fantastic trip, and everything was really perfect.
Katsu was very responsive. We had a couple of calls with him where he explained things and offered different suggestions. Also, our original plan was slightly different, and he was really good when I decided to change it all.
The guides were excellent! The three guides that we had were Sachi in Kyoto/Osaka, Hanna in Tokyo, and Eriko in Hakone. All three of them were excellent and spoke excellent English.
I will definitely use kimkim for our next trip!

Activity Reviews
teamLab Borderless in Azabudai Hills
teamLab Borderless in Azabudai Hills
Tokyo

Visiting teamLab Borderless in Azabudai Hills was mesmerizing! The immersive experience was like nothing I've seen before and it was one of the most enjoyable parts of the trip. The colors and interactive displays were enchanting.

Last day in Tokyo, Japan
Last day in Tokyo, Japan
Tokyo

Our last day in Tokyo was incredible. The mix of guided and self-guided tours throughout the trip meant we never felt rushed. There was always something new and exciting to see, which kept the adventure alive till the very end.

Exploring Tokyo in a Day: Culture, Cuisine, and Serenity Amidst the City
Exploring Tokyo in a Day: Culture, Cuisine, and Serenity Amidst the City
Tokyo

Exploring Tokyo in a day was one of the highlights of the trip. The cultural, cuisine, and serene aspects amidst the bustling city provided such a diverse experience that I thoroughly enjoyed. The guide was flexible and knowledgeable, adapting the tour to suit our energy levels and making sure we could experience things at our own pace.

Local specialist: Katsu Okada

What a wonderful trip to Italy planned by Kim...
Italy | Oct 16 - Oct 27, 2025

Mary
Mary L.
Richardson, TX | Reviewed on Nov 01, 2025
What a wonderful trip to Italy planned by KimKim they certainly or and arranged for all highlights excellent hotels allowed us enough time to do our own thing yet still see all of the important highlights of a trip to Italy anytime we had questions it was easy to get a response that helped us find our way. It was great having a link to help us find our way to each meeting point we always felt like there was someone they’re helping us which was fantastic. Read more

What a wonderful trip to Italy planned by KimKim they certainly or and arranged for all highlights excellent hotels allowed us enough time to do our own thing yet still see all of the important highlights of a trip to Italy anytime we had questions it was easy to get a response that helped us find our way. It was great having a link to help us find our way to each meeting point we always felt like there was someone they’re helping us which was fantastic.

Hotel Review
Hotel Villa di Sorrento
Sorrento

Very clean, spacious, wonderful breakfast, great location, comfortable bed, good shower, very helpful staff , a very nice room.

Authenticity & Character
Location
Close to everything we wanted to do.
Staff
Very helpful and helping us find places in different things recommended.
Cleanliness & Comfort
Activity Review
Doge's Palace & St. Mark's Basilica Tour
Doge's Palace & St. Mark's Basilica Tour
Venice

I wouldn’t miss this Tour. We had a small group of four. The tour guide was fabulous filled with information that she gave to us readily with good English and was very pleasant making our visit even more wonderful.

Quality of Experience
Guides, Drivers and Staff
The drivers were very experienced and very fun way to get around. We never had to worry about how to get there.
Transport
Our transport was always there, even though sometimes we weren’t very accommodating when we got off at the wrong train exit they still came and picked us up.
Local specialist: Irene Lappa
Irene
Irene Lappa
Local specialist in Athens, Greece | Replied on Nov 18, 2025

Dear Mary,
Thank you very much for your thoughtful review.
I’m so happy to hear that you had a wonderful trip to Italy and felt well taken care of throughout your journey.
Wishing you safe and happy travels, and I hope I will have the pleasure of planning your next adventure, perhaps to Greece!
Warm regards,
Irene

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.