Kimkim Trip Reviews

Thank you Liz for listening to my requests which was to have a dynamic central locating experience. We always stayed in the heart of locations that we wanted to be in. Our transfers and majority of our guides were exceptional. It’s hard to keep track of all our guides. Dina, who toured us in the D’orsay museum was exceptional. Communicated very well and was able to adapt to our needs. We had a person in a wheelchair, which was a challenge throughout. Sara was exceptional, giving us information about the louve. I enjoyed Adam who gave us a tour at the Notre Dame and Saint Chappelle. Additionally, the gentleman who gave us a tour to Saint Remi in Avignon was exceptional. My recommendation, however, is to space out the tours a little bit more or create a situation where maybe people back off or give them the disclaimer that they might not be able to spend as much time as they would like to in one area.

Hotel Reviews

Palais Saleya Boutique Hôtel

Nice

I shared a deluxe sweet with my parents. I wish there was more privacy. I could hear too much.

Authenticity & Character

Very clean

Location

Five minute walk to the beach one minute walk to town

Staff

Friendly helpful

Cleanliness & Comfort

Very clean

Garlande Hotel Avignon Centre

Avignon

Great location, kind owners

Authenticity & Character

Old yet charming

Location

You are in the heart of the town

Staff

I adore the owners

Cleanliness & Comfort

I slept well

Hôtel De Brunville & Spa

Bayeux

Great area. Small. Amazing staff. Gets the job done.

Authenticity & Character

It needs a major upgrade.

Location

The best

Staff

Totally accommodating

Cleanliness & Comfort

Some towels were stained.

Citadines Saint-Germain-des-Prés

Paris

This hotel was our first stop. Our Paris trip went so fast. It’s hard to remember everything, but I do recall that we were located very centrally.

Authenticity & Character

Location

Close to all major - sights for first timers. Safe.

Staff

Cleanliness & Comfort

Activity Reviews

Avignon Stroll: Popes’ Palace & Rhône Wine

Avignon

Quality of Experience

I found it hard to understand the guide. But she was really great and had a lot of passion.

Guides, Drivers and Staff

Transport

Self Guided Visit: Picasso Museum (Tickets to be Purchased Upon Entry)

France

Quality of Experience

Eiffel Tower Summit Tickets

Paris

Quality of Experience

I

Guides, Drivers and Staff

Transport

Evening at the Moulin Rouge with Private Transfers

Paris

Quality of Experience

I

Guides, Drivers and Staff

Transport

Afternoon Saint-Rémy, Les Baux & Pont du Gard Experience

Avignon

He was incredible. Absolutely loved this tour guide.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Louvre Museum Visit

Paris

Quality of Experience

K

Guides, Drivers and Staff

Transport

Farmer Market Day in Avignon

Avignon

Quality of Experience

Private Giverny & Palace of Versailles: Art, Royalty & Gardens

Paris

Quality of Experience

Guides, Drivers and Staff

Transport

Lavender Luberon Morning Discovery

Avignon

This was my dream experience. I really wanted to see the lavender field and I did!

Quality of Experience

Guides, Drivers and Staff

Transport

Private Morning in the Pearl of France : Menton

Nice

I absolutely loved exploring Menton. I wish I could’ve spent more time there. I would’ve liked to have gone swimming there.

Quality of Experience

Mentone is such a neat place

Guides, Drivers and Staff

Sebastian spoke very good Eng and did his best and was able to accommodate the different needs of our group

Transport

Self-Guided Beach Day

Nice

Quality of Experience

Sea Life Secrets: Snorkel the French Riviera

Nice

A great time to feel the sea. It was supervised and safe.

Quality of Experience

Guides, Drivers and Staff

Transport

It was close to our hotel so we could Uber or walk

Private Monaco, Monte Carlo & Eze Afternoon Excursion

Nice

This day was overwhelming, partly because it was hot, which was out of anyone’s control. I felt like this whole experience was very rushed and I almost would’ve rather just gone swimming at a beach. He did his best to be accommodating, but he knew the type of group that we were and if he felt like Jim was such an impediment, he should’ve added a guide or suggested that Jim stay home.

Quality of Experience

Guides, Drivers and Staff

He is very energetic- I would place him with more capable walkers. The challenge was we had a gap in activity level between our group and that was a challenge for this activity.

Transport

Mont Saint Michel & The Abbey : The Enchanted Island

Bayeux

This location is just exceptional. We had a great guide. There was some confusion about where to be picked up. She was accommodating. I would have advised the team better that Jim probably should not have come to this activity or maybe it was stated.

Quality of Experience

Guides, Drivers and Staff

Transport

Excellent transport and guide. Wish we had more time to eat lunch there.

Private WWII Jeep Experience

Bayeux

Great experience. I think I would preferred taking a tour via the van over the Jeep. For comforting reasons.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Notre-Dame & Sainte-Chapelle Visit with Priority Access

Paris

Excellent guides. However, time was too short.

Quality of Experience

Guides, Drivers and Staff

Transport

Our hotel was nearby

Private Exploration of Orsay Museum

Paris

Diana was very knowledgeable and helpful and accommodating. I wish the tour was longer. We did not have enough time.

Quality of Experience

Guides, Drivers and Staff

Transport

We were located close to the hotel. We were able to get preferred accommodations because Jim was in a wheelchair.

My input to the planning and booking was minimal for our group of six, but the few questions I had were answered promptly by Liz. In our situation we needed a personalized and professionally organized trip to be able to travel throughout several cities and visit the many historical sites.

My first trip to France and I cannot understand or read French. We covered a lot of ground in 16 days. Transportation between cities and tours worked out extremely well. We had six people with luggage & a walker that fit neatly into a passenger van. We also walked and used Uber to get around.

We chose to stay in the "old town" areas close to historical sites. This meant narrow, cobble stone streets, not friendly to the walker. Most of the historical monuments require a lot of walking, standing and stairs. Tours of historical monuments are physically demanding. It would be helpful for the tours to better describe accessibility.

Tour guides tend to overload you with a lot of information in a short period of time. They want to give you your money's worth and impress you with their knowledge, but sometimes it is difficult to absorb if your feet are tired and it is hot. Some tour guides wired us up with headphones and this was helpful when there were other competing tours. They have a challenging job because they do not know what you already know or your interests, and this varies by each individual.

Unless you are a history buff it is difficult to prepare for the tours. In the United States we think of history in a few hundred years and in Europe you are talking about a couple of thousand years. Our live is complex compared to the old days, but they had to be concerned about conquerors and therefore build fortifications on hills, high ground is key terrain.

I gained a greater appreciation of the ancient history and in 5,000 years of civilization, human nature has not changed. One would think that by now we have had enough experience to know the principles and values that work. Apparently, the schools in France teach a lot of history, something we need to improve on in our educational system in the United States. The titans of religion, royalty, arts, and music tell us so much about human nature, politics, and daily life, but it is hard to find time and difficult to comprehend, especially in our crazed social media society and our 24-hour news cycle. Visiting these historical sites helps one to better understand our history and heritage.

Being from the San Francisco Bay Area we have all these schemes to make housing, transportation, and quality of life better. They want to recreate the "European Model" of good public transportation, sidewalk cafes and quaint shops. I agree they are fun. In theory they are great, but not practical in most United States cities. Unfortunately, are schemes are not working. For example, public transportation has nothing to do about moving people, it is about jobs, contracts, and buying votes. Surprising to me was the amount of graffiti in France, even in the smaller towns. Homelessness was minimal and we always felt safe.

Not sure what people do for a living in France, but they spend a lot of time in sidewalk cafes. The French people seem to be in better shape than Americans. The youth were impressive. Thirty (30) years ago Americans found the French difficult. Many people in France now speak some English they are delightful and helpful.

We enjoyed our family trip to Morocco. In just a few days we toured the walled Medina in Marrakesh, the seaside town of Essouira, the Atlas Mountains, and the Agafay desert. Our driver Omar who was with us the entire week was friendly, prompt, and very helpful. We enjoyed spending time with him. The cooking class at La Maison Arabe was very professional and well done. We enjoyed our guide Yousif for the hike near Imlil. The staff at Yes We Camps was very hospitable. While we had hoped to get to more of the country, this trip provided a first glimpse of Morocco and Berber culture.

Hotel Reviews

Yes We Camp

Marrakech

A lovely glamping experience in the Agafay desert. While we were only one of two visitors at the time (off season), the staff was lovely, the food amazing, and the activities (pool, ATV, camels) provided for some fun and relaxation at the end of our trip. The tents were very comfortable and nicely decorated. I enjoyed this eco tourism experience although it would have been more fun if there were additional guests.

Authenticity & Character

Location

Close to marrakesh. We easily made it to the airport from there for our return trip.

Staff

Cleanliness & Comfort

Dar Imlil

Imlil

The views are amazing especially from the pool deck. But the place is a bit run down. There is not much to do in Imlil outside of hiking.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Atrium & Spa

Marrakesh

This is a lovely riad. Just outside the walls of the Medina, tucked away down a few alleys, it is a delightful place with a rooftop restaurant. The owner was lovely and shared the history of the riad with us as well as his plans for expansion. We enjoyed watching World Cup matches with him and his son. The rooms are very tastefully decorated and comfortable.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

ATV Quad Adventure in the Agafay Desert

Morocco

This was a lot of fun!!!

Quality of Experience

Guides, Drivers and Staff

Transport

Right outside our desert camp

Marrakech Evening Food Tour

Marrakesh

The guide was very rushed. He walked too fast and we felt like we were in the way of his other activities. The timing was good aim the early evening while jemaa el fnaa was just getting started.

Quality of Experience

Guides, Drivers and Staff

Transport

He picked us up at our riad

Private Transfer from Marrakech to Imlil

Morocco

It was a longer ride than expected and Omar did not know exactly where the hotel was. He asked several people and they didn’t know.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Family Adventure in Imlil: Hiking, Mule Rides, and Berber Encounters

Imlil

We enjoyed the hiking and asked if we could go longer but yousif seemed to be on a fixed schedule. We would have preferred not to do the Berber encounter. We only saw the host for a second and she did not talk to us at all about Berber culture. Her home had a lovely view but it was a wasted 90 min. They also did not get the message that we were vegetarian and cooked a chicken tagine.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit the The Eve Branson Foundation

Imlil

This did not happen. No one was there to receive us.

Quality of Experience

Guides, Drivers and Staff

Transport

Omar was great throughout

Day trip from Marrakech to Essaouira

Marrakesh

It was a long trip but a lovely day in the seaside town. It was just enough time to tour the souk, eat lunch, and feel the water.

Quality of Experience

Guides, Drivers and Staff

Transport

Made stop at Argun oil cooperative

Cooking Class at Amal Non-Profit Center

Marrakesh

Very professional cooking school at La Maison Arabe (I didn’t hear or learn anything about Amal nonprofit while there). We enjoyed the kitchen set up and learned experience. I felt it was a bit rushed at times but they have it down to a science. Mohammad and Fadiha were warm and welcoming as were the other staff. I would have liked a tour of the hotel and other facilities there.

Quality of Experience

Guides, Drivers and Staff

Transport

Bicycle Tour of Marrakesh

Marrakesh

It was ok. The guide was very knowledgeable but he did not stop very often. There were times I wanted to take a pic or hear about something but we were so focused on avoiding mopeds. The guide was also like 45 min late so we started late. He should add a few more stops in.

Quality of Experience

Guides, Drivers and Staff

Transport

Sara was amazing every step of the way. We loved all of our experiences and everything was seamless. We hope to come back.

When I started planning my husband and I ‘s trip to South America, I was looking at various destinations and was getting very overwhelmed. As a result,I decided to use a travel company and randomly found KimKim. I was connected to Paul. From the first conversation with Paul, he made me feel like he was there to plan a dream trip with my ideas, his input and he really worked to get to know what my husband and I wanted to do in Ecuador. Paul and I exchanged emails and even spoke on the phone planning the trip to Quito and the Galápagos Islands for about 4 weeks. From the day before we left for our trip, Paul was in daily contact with us and even when we flew home. Paul came personally to our hotel when American Airlines left our luggage in the USA and we worked with his contacts and American Airlines to get the luggage to our hotel quickly. Paul’s actions demonstrate first class service. The printout of our itinerary was very detailed with locations of places we would visit, hotels and the phone number of his team that would be part our trip. Using Paul as our travel planner was THE best money ever spent, because his involvement in our vacation journey made it the best trip for us and we have been to Asia, Africa and Europe. We are from the USA. Along with Paul, our guide in Quito was Cristobal. Cristobal is a very educated, kind person who took the extra time to teach us about the beauty of Ecuador and share his love for his country with us. We even feel like he is more than our guide but now we can call him our friend.. Some of experiences with Cristóbal involved learning about wildlife, flowers, plants and visiting the countryside and old town of Quito. Cristóbal went the extra mile by taking us to unique places like a small ice cream business where ice cream is made fresh with fruit as we were watching and taking us to the MegaMax to buy a suitcase. Cristóbal deserves the credit in making our trip in Quito so special and unique. The Galapagos Islands were beautiful and we loved the sea lions, other wildlife and our boutique hotels, but the trip would have been better if we had Cristóbal with us. Paul, and Cristóbal are definitely amazing gentlemen who care 💯 about giving first class service and we highly recommend them to other.

Hotel Reviews

Ikala Quito Hotel

Quito

I loved how we could open the windows and balcony door to let fresh air in. The room was very clean and modern. The staff was very welcoming and friendly. We stayed multiple days and enjoyed all of the them. Restaurants are in easy walking distance.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Casa Playa Mann

Puerto Baquerizo Moreno

The owner and family members made us feel very welcomed as if we were coming to visit their home. The breakfast was made to order and great. The layout of the hotel area was very relaxing . The public beach was very easy to walk to and also restaurants and shopping

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Las Ninfas

Puerto Ayora

We loved the tropical layout of the hotel grounds. We felt safe and welcomed by staff. The pool, hottub, bar and areas to sit outside were great. The bedding and towels were better than typical American hotel chains. The made to order eggs for breakfast were great. Our hotel room was very clean and had lots of storage space

Authenticity & Character

Location

Easy to walk to restaurants and shopping

Staff

Cleanliness & Comfort

Activity Reviews

Highlands of Santa Cruz Island

Galapagos Islands

One of the best parts of our trip was visiting the Highlands of Santa Cruz Island. We had an impromptu excursion to a horse sanctuary run by our tour guide, which was amazing. We got to walk in the field with wild horses, even though it was a bit rainy. It was a unique and memorable experience that we really enjoyed, and a great alternative to more beach time.

Guided Hike to Tortuga Bay & Free Afternoon

Galapagos Islands

We did the guided hike to Tortuga Bay, but it was more challenging than expected. The walk to the ocean was over a mile and not flat, with ups and downs, which my husband found too strenuous to do again. After the walk, we had to go another 30 minutes down the beach to find a swimming area. The ocean was rough, and the swimming spot was just a lagoon with not many fish, so it was less impressive. We preferred an alternative excursion instead.

360° Tour

Isla San Cristóbal

We did the 360° Tour, but I chose to stay on the boat because the swimming part was quite far and physically demanding. My husband loved it and saw many interesting things underwater, and our guide filmed some great footage with a GoPro. I enjoyed the peace on the boat while he explored. It was a good experience, though I preferred to relax rather than swim far.

Snorkel at La Lobería

Galapagos Islands

My husband really enjoyed the snorkeling at La Lobería. He got to see a shark and some turtles, which was exciting. The snorkeling was more physically demanding than other places we've been, as you have to swim quite far, even with a life jacket. The water was warm and comfortable, contrary to what I expected about the Galapagos water being chilly. Overall, it was a memorable experience, especially with the underwater footage our guide captured.

Jenny couldn't have been easier to work with and the accommodations were grwat, just what we asked for a little off the path.

I would definitely recommend using Kimkim to plan a vacation. Everyone who interacted with us was helpful and were able to plan activities that would not have been accessible to us otherwise, such as private horseback riding and fishing excursions. Matij and Beni were our points of contact for while we were in the country and were crucially in their assistance!

Robi was our local travel planner. He is amazing - kept us informed every day. He would let us know what time and where our guide/driver would meet us. The itinerary delivered. I was very thankful for all the little details - for example the electric golf cart to take us from the ferry port to our hotel in Korcula. His recommendations for places to eat - were spot on. He sent pins on maps for places to visit and also where to meet the guide/driver. He even sent us photos and pins for the ferry port so that we would not miss the catamaran.. Such attention to detail. Also there were a couple of occasions where we deviated from the original planned itinerary but Robi was gracious and took care of everything!

We had two separate pick-ups and drop-off for airport. He coordinated that well - informed us where we would be picked up. We were worried for our daughters are their pick up time was very very early. But he told us the make, model, license plate number, name of driver and driver's phone number. He understood our concern! Thank you!

Mario - our driver/guide for the first half of our trip was very good. He guided us and shared interesting facts. On the hike around Plitivice Lakes he was patient and guided us to better photo spots.
For Krka National Park we changed our minds about exploring the upper part of the park, the Robi worked with the guide in coordinating our last minute desire to go the monastery! It was smoothly handled.
I forget the name of the driver who took us from Krka to Split. Since we had time he offered to take us on a detour to see Trigor! What a delight!

So a big THANK YOU to Robi for putting together a memorable trip - all the hotels, drivers, guides and places we visited were just amazing.

We had a wonderful trip thanks to Dean listening carefully to us and planning a brilliant itinerary. He and Katie then kept close tabs on us and made sure all went well. Thank you; we'll be back!

Hotel Reviews

Carlton Hotel Dublin Airport

cloghran

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Churchfield Bed & Breakfast

Doolin, Co. Clare

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tower View

Dingle

Authenticity & Character

Location

Staff

Cleanliness & Comfort

San Antoine B&B

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Park Place Apartments

Co. Kerry

Authenticity & Character

Location

Staff

The White Lady Hotel

Cork

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ormonde Hotel Kilkenny

Kilkenny

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riverside Laragh BnB

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ashling Hotel Dublin

Dublin

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Skellig Six 18 Distillery Tour

Ireland

Quality of Experience

Guides, Drivers and Staff

Transport

Cliffs of Moher Cruise

Ireland

Quality of Experience

Guides, Drivers and Staff

Transport

Blasket Island Boat Tour from Dingle

Ireland

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Book of Kells and Trinity Campus Tour

Dublin

Quality of Experience

Guides, Drivers and Staff

Transport

This was my first time using KimKim. I've visited about 50% of countries in the world so I've used hundreds of travel agencies. KimKim is the perfect way to organize a trip. I knew exactly which cities I wanted to visit in France and worked with Sophie who was based in Lyon. She organized hotels, car transportation, trains and tours that she recommended. We worked together providing each other feedback until we came up with a final plan. I was a solo traveler for this trip, so knowing I could rely on Sophie for advice was very reassuring. Sophie stayed on top of any changes that were outside of our control and was quick to problem-solve when any snags were encountered. KimKim had a very user friendly app that made everything so clear and accessible. I would highly recommend KimKim and Sophie for your next travel plan.

We had the best honeymoon thanks to Cannon, we would definitely recommend Kim Kim!

Hotel Reviews

Odakyu Hotel Century Southern Tower

Hakone Hotel Kajikaso

Hakone

SAKURA TERRACE THE GALLERY

Kyoto

Hotel Hankyu RESPIRE OSAKA

Osaka

Hotel Granvia Hiroshima South Gate

Hiroshima

Activity Reviews

Kimono Tea Ceremony at Kyoto Maikoya

Kyoto

Feed Deer At Nara Park

Japan

Guides, Drivers and Staff

Transport

1-Day Hiroshima & Miyajima Tour

Hiroshima

Our guide Miki was absolutely exceptional! We had the best day ever.

The trip was fantastic and captured everything we wanted to experience within the 10 days. Our guides were fantastic, but our most favorite guide was Christos for day trip to Delos who made the visit fun and engaging, even for the kids. The hotels were all perfect as well. The Foundry was in a great location, close to the Acropolis and nearby to some superb restaurants. However, we really enjoyed staying at the Mojo Suites on Naxos - it was roomy for the four of us and the breakfast was outstanding. We even enjoyed afternoon drinks in the courtyard on our last day and chatted with the owner. We would definitely go back to Naxos!

Hotel Reviews

Majo Suites Hotel

Naxos

Fabulous accommodations, authentic homemade breakfast in the mornings. Our suite was perfect for the four of us and the location and access to beach and restaurants was perfect.

Authenticity & Character

Location

Staff

Very welcoming and accommodating.

Cleanliness & Comfort

Anemomylos Residence Paros

Naousa

Great location - able to walk downtown. Pool was very pleasant and the courtyard was quiet.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Foundry Suites

Athens

Great location

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Afternoon Old Town Walk with Portara Sunset

Naxos

Our guide was personable and knowledgeable. We were so glad that we took the time to acquaint ourselves with Naxos and its history when we arrived.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Full-day Sailing to Blue Lagoon

Paros

This was by far our best experience of our trip! The four of us were spoiled for the entire cruis - the food was abundant and excellent; the service was beyond expectation. We had so much fun swimming, cliff diving and relaxing. I highly recommend Glaraki.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Delos & Mykonos Day Trip with Expert Guide

Greece

Delos was amazing! However, I would have skipped the excursion to Mykonos afterwards as there were three large cruise ships docked in the port and the town was swarming.

Quality of Experience

Guides, Drivers and Staff

Christos, our guide for Delos was great!

Transport

Where to start: the guides, Gareth in Edinburgh, William and Dr Murray in Stirling, and Nathan in Glencoe were all amazing. They were quite knowledgeable in their fields , full of funny and interesting stories and set their pace so Grandma could keep up,

Favorite large city Stirling was the best. We were lucky enough to be touring on Armed Forces Day. Not only did we have Stirling Castle and Wallace Monument but the joy of the marching soldiers, bagpipes and dancers. It was wonderful. We also had a great meal at the Allen Park. Almost forgot, we also had a fun evening at a pub with many sailors who were heading out to sea the next day.

Accommodations; loved them all but one. Inverness hotel was not our favorite. No parking except a couple of blocks away. Our family room was not in the main building. We had to walk upstairs into the building then downstairs to our basement room. Not the best situation. We really liked the No 17 Promenade in Plockton. Nice rooms, great meal, pretty town to walk about.

Best Day: Isle of Mull. As you know our search for the “hairy coos” was not going well. The girls kept doing internet searches and found the beach for swimming and coos roaming about. Love Scotlands right to roam because that’s what we did. We were on roads that were nothing more than cow paths but finally arrived and were rewarded with lots of coos. Jennifer headed to the Laggnan (sp) beach and swam in the Irish Sea. Carol Ann and I spent lots of time communing with the coos. Such gentle, curious animals. We then joined Jen on the beach and the coos followed us. The babies played then they all laid down for a rest. It was perfect . After so much time there, We only had time to visit the weavers on Mull and spend lots of money. Never even made it to Iona

The Tallisker distillery tour was not very good. The guide spoke too fast and was quite hard to understand.

We did all the hikes. I had some difficulty at the end of Arthur’s Seat and old man of Stor and didn’t quite make it to the top. The girls did though. The downhills were very hard on my old knees. The Fairy Pools were rushing with water. We never saw Divitch (sp) falls but we hiked to the top and down for 6 miles. Loved the gentle stroll with Nathan in Glencoe and the hike we did near Luss and Loch Lomond.

Greatest disappointment other than leaving Scotland was the lack of time we had walking around all the little towns we stayed in. We were always exhausted at the end of our day.
We wish we had more time at Culloden and Cawder Castle. One hour at each was not enough time.

I’m sure I have missed something but I think you get the idea it was a wonderful holiday for all of us. Your team did a great job helping us plan this marvelous visit to Scotland. So much so, we want to come back. Thank you.

Now for the business end. Can I get an itemized account of our trip? Also, since we didn’t do the Jacobite Train do we get a refund? Will definitely use KimKim again. Rosemary Carrico

We had great guides, Amanda, Trevor and Jim. It was a real treat spending time with each of them. We happened to be in Wales during the heatwave, but that didn't detract from the wonderful sites and people we met.

Incredible. Every single part. We can’t thank Mathilde enough for planning the most perfect trip to Switzerland ever. She thought of every little detail and was there to guide us along the way. The hotels were AMAZING and we appreciate all of the efforts to make sure our rooms had stunning views. It was a seamless process. To touch on the cost- it may be more expensive than planning it yourself but we were happy to pay for the service and expertise that we received from Mathilde. She is incredible! We hope to plan our next big trip with her in the future.

Hotel Reviews

Grand Hotel Suisse Majestic, Autograph Collection

Montreux

What a stunning location and view. It was so easy to get to and from the train station. The view and room we had were positively stunning.

Authenticity & Character

It was luxurious!

Location

Amazing location!!!! So peaceful and serene and the hotel itself is gorgeous!

Staff

The desk gentleman (curly hair) was so kind and welcoming. Everyone truly was kind and helpful!

Cleanliness & Comfort

Spectacularly clean and comfortable!

Alpenhotel Fleurs de Zermatt

Zermatt

Hotel was slightly removed from the Main Street which was so nice to be out of the hustle and bustle. It was super clean and the view of the Matterhorn was amazing from our balcony. We also received a room upgrade which was lovely.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Spinne Grindelwald

Grindelwald

This hotel had the most stunning views of Eiger North Face in all of its glory!

Authenticity & Character

Location

Loved the location - relatively easy to find! Its view is the star of the show.

Staff

Staff was helpful in all regards.

Cleanliness & Comfort

Hotel was clean and had everything we needed.

Romantik Hotel Wilden Mann

Lucerne

A stunning location. Immaculately maintained. Friendly and completely lovely!

Authenticity & Character

It reflects of the ambiance of the city and all of its charm

Location

It was in quaint area of the city

Staff

Friendly and helpful!

Cleanliness & Comfort

Immaculately maintained.

Activity Reviews

Chillon Castle (Entrance tickets)

Switzerland

Very interesting and nice it was included with our Swiss Travel Pass

Quality of Experience

Transport

Swiss Travel Pass

Switzerland

Easy and so convenient at every location. Mathilde made sure we had easy access to the train locations. Once we figured it out it was definitely the way to travel around. Only one big problem was storage for luggage. There was never enough space and often we had to take ours to our seats or stand with it. But that’s not something you can control.

Quality of Experience

Transport

Cheese, Chocolate & Wine tour with Gruyères town, Maison Cailler factory & Lavaux vineyards

Montreux

This experience was incredible. Our guide - Emmanuel - provided as every authentic experience we could ask for. The authentic cheese making he added was the highlight of this trip. Plus he made so many additional lovely stops to show us different views and explained so much of the countryside! It was magical!

Quality of Experience

Emmanuel was the best and made the experience much more lovely and fun!! Love him!

Guides, Drivers and Staff

Transport

Transport was so comfortable, air conditioned, had water and supplies for us to keep us comfortable!

Gornergrat panoramic train (return day-ticket & Priority boarding)

Switzerland

This was a good excursion. At the top we found the views not as beautiful as some of the other stops. However- we took a hike down to the mirror lake which the hike was rocky. We hopped onto the train however and got off one stop down and had the most incredible hike through the forest to Zermatt! THAT WAS AN EXPERIENCE OF A LIFETIME!

Quality of Experience

Transport

Not enough seating for everyone. We were lucky to have had seats

E-bike tour Lauterbrunnen & Valley of 72 Waterfalls

Switzerland

Our guide was incredible, gave us tons of information at each stop and took us to amazing sites while keeping everyone safe throughout

Quality of Experience

Food

We liked the authentic food

Guides, Drivers and Staff

Transport

Summer Kayak Tour Lake Brienz

Switzerland

It was gorgeous the water was stunning and so cold and refreshing and the equipment was top notch!

Quality of Experience

Our guide was super friendly and nice

Guides, Drivers and Staff

Transport

Self-guided day to Mount Rigi, the Queen of Mountains

Lucerne

It was spectacular! Hiking and views were stunning! We loved all of it!

Quality of Experience

The views!!

Transport

We were so impressed with our trip with KimKim. For the amazing communication from Bella, and the amazingly knowledgeable guides of Marty, A, and Lena, our awesome drivers, Mr T, Ms Pound and everyone at all the hotels, were were so impressed! Everything was easy and stress-free, from transferring from one part of the country to another, we didn’t have to worry about anything! Everyone was so thoughtful and kind and we have been singing everyone’s praises to our friends back home.

The experiences we selected were all fantastic, from temples and Buddhist monks, to cooking classes and water sports they have something for everyone! This trip was so special for my son and I and we will remember our time in Thailand fondly for years to come.

Hotel Reviews

Katathani Phuket Beach Resort

Phuket

Loved this hotel so much! Stunning suite overlooking the property and ocean made it near impossible to leave. The grounds has literally any and everything you could want or need but so close to a lot of things as well. We will be back!

Authenticity & Character

Location

The resort has everything you could want or need but close to things too!

Staff

Cleanliness & Comfort

99 Heritage Hotel

Chiang Mai

The best boutique hotel we’ve ever stayed at. Amazing staff, stunning grounds and well appointed rooms. The vibe was very 1940 age NYC meets Thailand and it was absolutely stunning. Loved the outdoor indoor concept so much.

Authenticity & Character

My favorite boutique hotel ever

Location

Near everything even two amazing temples across the street!

Staff

So kind and willing to help

Cleanliness & Comfort

Perfection

Nysa Hotel Bangkok Sukhumvit 11

Bangkok

Fantastic derive, great location and the hotel restaurant was phenomenal. Loved our time here.

Authenticity & Character

So lovely

Location

Close to everything we wanted

Staff

Kind and swift

Cleanliness & Comfort

Felt like New

Activity Reviews

Chiang Mai Cooking Class Experience-Small Group

Chiang Mai

A was the best teacher! She was so patient and kind and gave great tips for being able to recreate our dishes in America. Loved the cookbook we got too!

Quality of Experience

Guides, Drivers and Staff

Transport

Elephant Jungle Sanctuary in Chiang Mai-Half Day

Chiang Mai

The best part of our entire trip!!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Welcome and Temple Treasures of Chiang Mai

Chiang Mai

Our guide, Lena, was amazing and gave us so much history and knowledge! So cool to see something so unique to Thailand.

Quality of Experience

Guides, Drivers and Staff

Transport

A visit to Mae Klong Railway market and Damnoen Saduak Floating Market, explore the famous weekend Chatuchak market

Bangkok

Our guide, Lena, was amazing and gave us so much history and knowledge! So cool to see something so unique to Thailand.

Quality of Experience

Guides, Drivers and Staff

Our guide, Lena, was amazing and gave us so much history and knowledge! So cool to see something so unique to Thailand.

Transport

Our driver was fantastic!

Simba, our guide, provided us with limited information about our destination, expected sights, return time, and lunch schedule. He rarely checked in on our well-being or preferences. The 10-11 hour days on bumpy, dusty roads were excessively long. Simba took numerous personal photos and videos, which often delayed our progress. He promised to share them, but didn’t. I feel taking photos is a personal experience and don’t desire anyone else’s photos. Kaka, our guide, was entertaining, but after the fourth day, his inaccurate animal facts became annoying. I prefer truth over myths. KaKa’s body odor was overwhelming, so I sat in the far back.

Hotel Reviews

Neptune Pwani Beach Resort & Spa Zanzibar

Zanzibar

Resort was well laid out with lots of pool area. The restaurants open at 6:30 or 7 PM with only one location to get food during other time a day.

Authenticity & Character

Location

I would skip Zanzibar in the future. It’s nothing like the pictures in the traveling magazines. The hotel was a diamond in the rough literally. Hotel was nice with surrounding areas was extremely poor, dirty and run down.

Staff

Hotel staff was good

Cleanliness & Comfort

Hotel was clean and comfortable. I have to carry around a big block of wood with a your room key all day.

Serengeti Sametu Camp

Camp was authentic with all modern convenience, and comforts.

Authenticity & Character

Location

Location was great for touring the Serengeti

Staff

Staff was pleasant and accommodating. David, who served us daily, was a very attentive and kind.

Cleanliness & Comfort

Nice pool area to relax after a dusty bumpy game drive.

Ngorongoro Lions Paws Camp

Accommodations were lonely. Service was top-notch. Helen made the food memorable with her and gracious personality. Overlooking the crater from the hill was beautiful. The sunrises and sunsets were incredible.

Authenticity & Character

I called quality accommodation that the vet was a little hard

Location

For visiting the crater, this is the place to stay.

Staff

The staff was warm and accommodating, making us feel at home. Helen made every day more memorable.

Cleanliness & Comfort

Bed was a little too big and too hard

Activity Review

Full-day Prison Island, Nakupenda and Stone Town Tour

Tanzania

Not with visiting

We had a great time in France. Amandine was great to work with. It felt like 2 trips: first Paris and Normandy, and then Provence and Nice in the South. Luckily we just missed the extreme heat wave.
The following guides really made the experience exceptional:
Juliette - guide for Mont Saint-Michel was fantastic
Stefan - guide for Normandy beaches was fantastic
Tomas - guide for Avignon and Les Baux was fantastic
Jesse - guide for Luberon villages was fantastic, and was substituted at last minute as someone was sick
Nora - guide for Monaco and Monte Carlo was fantastic.

Hotel Reviews

Aparthotel Adagio Nice Promenade des Anglais

Nice

Authenticity & Character

Location

Right next to the beach.

Staff

Cleanliness & Comfort

Saint Christophe

Aix-en-Provence

Authenticity & Character

Location

close to the Aix tour center

Staff

Cleanliness & Comfort

Le Bayeux

Bayeux

Should not offer 3 people in single room. Not enough room

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Don't put 3 people in a room

Citadines Bastille Marais Paris

Paris

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

The Louvre Skip-the-line tour: greatest masterpieces small group guided tour (Max. 6 persons)

Paris

Quality of Experience

Guides, Drivers and Staff

Paris: Illuminations Seine River Cruise

Paris

Quality of Experience

Guides, Drivers and Staff

Transport

From Grasse to Paris, Fragonard Perfume Workshop & Museum

Paris

Quality of Experience

Guides, Drivers and Staff

Nora was fantastic. The tour guide at Fragonard was great.

Transport

Full-day excursion to Monaco, Monte-Carlo & Eze

France

Quality of Experience

Guides, Drivers and Staff

Nora was fantastic. Learned a lot with her commentary during the drive.

Transport

Private transfer - Excursion from Aix-en-Provence to Nice

France

Quality of Experience

Guides, Drivers and Staff

Alicia was prompt and took us to some great vantage points for photos.

Transport

Luberon Markets and Villages small-group guided tour

Aix-en-Provence

Quality of Experience

Guides, Drivers and Staff

Jesse was outstanding.

Transport

Full-day from Aix to Les Baux, Avignon, The Pont du Gard & Chateauneuf du Pape

Aix-en-Provence

Quality of Experience

Guides, Drivers and Staff

Tomas was outstanding

Transport

From Aix - Full-day catamaran tour in the Calanques National Park

France

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Know the location of the dropoff

Full-day Tour of D-Day Sites

Bayeux

Quality of Experience

Guides, Drivers and Staff

Tomas was excellent

Transport

Full-day guided tour from Bayeux to the Mont-Saint-Michel

France

Quality of Experience

Guides, Drivers and Staff

Transport

Chauffeured Tour of Paris in a Vintage Car

Paris

Stoyan did a great job with his 1970 Mercedes trip through the city.

Quality of Experience

Guides, Drivers and Staff

Transport

I can't praise the work enough that KimKim did in putting together an amazing trip for my husband and me to Norway. From the private car pick up service when we landed in Oslo, to the early morning pick up in Bergen to get us on time to our flight at the end of our trip, all the details were taken care. The KimKim app that contains the daily itinerary, tickets, information on the region (including recommendations of other things to do/sites to see) and maps was incredible. Taylor, Marie and Nick responded to questions within minutes. When we had an issue with train seats from Oslo to Flam, Chinh responded quickly and all was well with our journey. Flam was magical, and I would not have included this location if I had planned the trip myself. I will definitely work with KimKim again in the future on another trip. Already thinking of where we will go next.

Hotel Reviews

Home Hotel Bryggen

Bergen

No room service for the time we were there. I guess you need to ask for it.

Authenticity & Character

Daily, breakfast, snack and dinner were served and included in the price of the room.

Location

So close to the harbor and the UNESCO World Heritage Site Bryggen, yet very quiet and away from all the harbor traffic.

Staff

Cleanliness & Comfort

Flåm Marina

Flåm

A modest hotel with the best location in the town. Our room was very spacious, and the view from our room's deck down the fjord was indescribably beautiful.

Authenticity & Character

Very simple accommodations but quite roomy, great location and an amazing view down the fjord.

Location

Staff

Kind and helpful staff

Cleanliness & Comfort

Very comfortable bed

Karl Johan Hotel

Oslo

Great location and comfortable room although quite small.

Authenticity & Character

Location

In the center of or close to the sites we wanted to see.

Staff

Cleanliness & Comfort

Activity Reviews

Fjord Cruise & Seafood Dining Experience

Bergen

While I did not need one more ferry ride through a fjord (we had done several over a week's time), the five course dinner was delicious. I think the chef did a great job of making unique and very flavorful dishes. The wait staff was great.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Food & Beer Walk

Oslo

The food was satisfactory and only one brewery was included. I had hoped to visit a couple different restaurants for food tastings and breweries/bars for local beer tastings.

Quality of Experience

Guides, Drivers and Staff

Self-Guided Bergen Exploration

Bergen

Bryggen was very interesting in its history and wooden buildings. Loved the shops down the alleys. The fishmarket was a fun experience and the fish soup is delicious.

Quality of Experience

Self-Guided Flåm Exploration

Flåm

So many activities: fjord tour, hiking to a waterfall, biking to Myrdal, walking through the farmland, looking for goats and sheep. This is one of my favorite locations on our Scandinavian tour of Denmark, Sweden and Norway.

Quality of Experience

Self-Guided Oslo Exploration

Oslo

Several sites to visit were suggested. Also suggest the floating saunas and the Vigeland Sculpture Park.

Quality of Experience

Fjord Cruise to Rosendal

Bergen

A nice town with lots of hiking.

Quality of Experience

Hike Up, Ride Down: Mt. Fløyen

Bergen

Loved the walk through the forested mountain. It was rainy that day and very cloudy. I wish we would have had better weather to explore more hiking on the mountain.

Quality of Experience

Guides, Drivers and Staff

Transport

Edvard Munch Museum in Oslo

Oslo

Great museum that is well laid out on several floors that are well marked with what you will find in each gallery.

Quality of Experience

Fjord Safari by RIB

Flåm

Best view of the fjords we had during our entire Norway trip, and we were on a lot of ferries in a lot of fjords. The guide was fantastic with great stories told with humor.

Quality of Experience

Guides, Drivers and Staff

Transport

We had a fantastic time with all the local guides in and around Bergen. Each was incredibly knowledgeable and very kind. The tours were incredibly well organized, and everything flowed like clockwork.

Hotel Review

Hotel Park Bergen

Bergen

A beautiful hotel with lots of old-world charm. The rooms were always clean and we loved the afternoon tea and brownies.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Fjord Cruise & Seafood Dining Experience

Bergen

Quality of Experience

Food

The service was very slow, which detracted from the overall experience.

Guides, Drivers and Staff

Transport

The home of Edvard Grieg with Summer Concert

Bergen

Quality of Experience

Guides, Drivers and Staff

Transport

Private Nærøyfjord Cruise & Flåm Railway Day Trip

Bergen

Quality of Experience

Guides, Drivers and Staff

Transport

Private Food & Culture Walk

Bergen

Quality of Experience

Guides, Drivers and Staff

Transport