Kimkim Trip Reviews

4.8
Based on 19,199 ratings
Read 19,199 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Fantastic and memorable family holiday
Australia | Dec 26 - Jan 1, 2026

Katie
Katie V.
Australia | Reviewed on Jan 03, 2026
Our trip to northern Queensland was excellent. Kimkim helped us plan a fantastic itinerary for our large group (7 adults, 4 kids) that fit our budget and preferences, with quick, helpful responses throughout. The local tour operators were outstanding—especially Salty Dog Kayaks, Back Country Bliss Adventures, and Sailaway Port Douglas—with the Mackay Reef snorkelling trip a standout highlight. Our only regret was staying in Airlie Beach rather than on Hamilton Island. While Airlie and our... Read more

Our trip to northern Queensland was excellent. Kimkim helped us plan a fantastic itinerary for our large group (7 adults, 4 kids) that fit our budget and preferences, with quick, helpful responses throughout. The local tour operators were outstanding—especially Salty Dog Kayaks, Back Country Bliss Adventures, and Sailaway Port Douglas—with the Mackay Reef snorkelling trip a standout highlight.

Our only regret was staying in Airlie Beach rather than on Hamilton Island. While Airlie and our accommodation were lovely, we underestimated how far it is from the most scenic parts of the Whitsundays. With limited time, we wish we’d paid extra to stay on one of the islands. We’d recommend future travellers stay directly on a Whitsundays island if possible.

Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Jan 08, 2026

Thank you so much for your thoughtful review Katie! I'm so happy to hear your holiday trip to northern Queensland trip was a success. We also really appreciate your feedback about Airlie Beach versus staying on one of the Whitsundays islands. You’re absolutely right that, with limited time, being based directly on an island can make it easier to soak in those iconic landscapes.

Mathilde and Amandine created an amazing trip...
Germany | Dec 19 - Dec 28, 2025

J
Jennifer M.
Miami, FL | Reviewed on Jan 03, 2026
Mathilde and Amandine created an amazing trip for my daughter and me! We enjoyed Christmas markets in 3 cities in Germany and spent the holiday in Paris. We are very appreciative for their local insights and suggestions, as well as their willingness to speak with us to discuss details. Read more

Mathilde and Amandine created an amazing trip for my daughter and me! We enjoyed Christmas markets in 3 cities in Germany and spent the holiday in Paris. We are very appreciative for their local insights and suggestions, as well as their willingness to speak with us to discuss details.

Hotel Reviews
Hotel 34B
Paris

The location was a bit far from everything we wanted to see, and the interior needs a serious redesign. It is blue, red, and white wallpaper and carpets throughout the hallways that look like a labyrinth.

Authenticity & Character
Interior decor
Location
Staff
Most everyone was very kind and helpful, especially the kitchen staff who helped me prepare a tray for my daughter when she was ill.
Cleanliness & Comfort
Elevators fit only 2 people.
ESPLANADE Saarbrücken
Saarbrücken

Very nice hotel, but in a not-great area of the city. Surrounded by graffiti, and our Uber would not drop us off directly at the hotel due to one-way streets. We needed to walk about 1 block.

Authenticity & Character
Not very family friendly. Very red and black with a visible shower from the bedroom.
Location
Bad area of town. People were loud outdoors all evening.
Staff
Front desk staff were very kind.
Cleanliness & Comfort
King's Hotel Center Superior
Munich

The front desk staff were very friendly and helpful. Complimentary breakfast had many delicious options.

Authenticity & Character
Location
Within walking distance of everything we did, such as the Pinakothek Museum and Christmas markets.
Staff
Richard at the front desk was especially kind and helpful.
Cleanliness & Comfort
Clean, but the room was very hot and we could not control the temperature. We were forced to cool it down by opening a window at night (in the winter).
NH Heidelberg
Heidelberg

Gorgeous hotel! The breakfast buffet had so many options, and the front desk staff were very friendly. Wish we could have had more than 1 night here.

Authenticity & Character
Location
Within walking distance of the shopping area and Heidelberg Castle. A bit of a hike, but we managed.
Staff
Cleanliness & Comfort
Activity Reviews
24/7 assistance in case of emergency
24/7 assistance in case of emergency
Germany

We needed to contact Mobee International on a weekend when my daughter became ill so that we could arrange to cancel the day's activities. The 24/7 staff were very understanding and kind.

Quality of Experience
Guides, Drivers and Staff
Christmas Dinner Cruise
Christmas Dinner Cruise
Paris

Very well organized, delicious food, beautiful ambience, and attentive wait staff.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to Paris
Welcome to Paris
Paris

Our driver was wonderful. He communicated with us about the schedule and was awaiting us when we arrived at the train station.

Quality of Experience
Guides, Drivers and Staff
Transport
Smooth, professional driving! We tend to get motion sickness, and he was a very gentle driver.
Welcome to Saarbrücken!
Welcome to Saarbrücken!
Saarbrucken

We did not enjoy this city at all. It had no charm and was full of graffiti. In hindsight, we wish we would have stayed 2 nights in Heidelberg.

Quality of Experience
Day Tour to Salzburg from Munich
Day Tour to Salzburg from Munich
Munich

It was way too short. We were only in Salzburg about 3 hours and spent 4 hours on a train.

Quality of Experience
Guides, Drivers and Staff
Transport
Leave earlier and stay later.
Munich’s Original Christmas Market Food Tour
Munich’s Original Christmas Market Food Tour
Munich

Bridget was fantastic! She made sure we experienced all of the highlights and also gave us some history to the area.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Jan 05, 2026

Hi Jennifer,
Amandine & I were so happy to craft this itinerary for you and your daughter, and be your local advisors! I'm glad you had a great trip and appreciate your feedback on the services you disliked, it helps a lot in improving our services!
Best,
Mathilde

Amazing Morocco and Original Travels!
Morocco | Dec 22 - Jan 1, 2026

Rajarshi
Rajarshi M.
San Jose, CA | Reviewed on Jan 03, 2026
Our trip was amazingl. Kim Kim paired us with the local travel provider “Original Travels”. To begin with, we were supported by Abdellah who helped guide us to our booking. Once booked, we were handed over to Saïd who ably supported us, quickly and patiently answered all our questions. Once we arrived into Casablanca, we found two of our checked in luggage had not arrived. We filed a complaint with the Royal Maroc Desk, exited the airport and met Ayoub, our driver for the entire trip. He... Read more

Our trip was amazingl. Kim Kim paired us with the local travel provider “Original Travels”. To begin with, we were supported by Abdellah who helped guide us to our booking. Once booked, we were handed over to Saïd who ably supported us, quickly and patiently answered all our questions. Once we arrived into Casablanca, we found two of our checked in luggage had not arrived. We filed a complaint with the Royal Maroc Desk, exited the airport and met Ayoub, our driver for the entire trip. He immediately took us to several stores to help us buy immediate necessities like tooth brush, a few clothes etc. With that, we started our trip with a promise from Air Maroc that they would send our suitcases to Fes once they arrived in Casablanca. The two suitcases arrived at Casablanca on Dec 23. But Dec 24 and 25 came and went and they did not arrive at Fes. So, on Dec 26 we told Saïd that we needed to go to Casablanca to try and get our suitcases instead of continuing to the desert camp in Merzouga as per original plan and requested him to make needed changes. Ayoub drove us to Casablanca airport and patiently waited for several hours while we tried to wade through terrible bureaucracy and rude staff at the airport baggage claim. Luckily with the help of a gentleman named Karim who took personal interest to find and get us our luggage, we were miraculously united with the two suitcases. In the meantime, Saïd silently and efficiently worked out needed changes which included booking us into a Riad for the night at Fes, delaying our arrival at the Desert Camp in Merzouga by a day and adjusting our stay in Boumalne Dades by a day. Everything was seamless! In addition to driving, Ayoub was a repository of knowledge and helped us learn about culture, music, geography and history of Morocco. He also guided us to good shops along the way and helped us buy high quality rugs, ceramics etc. in addition, for tours of Fes Medina Mohammed, the guide was very good. Idriss, the guide for the tour of Marrakech Medina was very good as well. Overall, a very memorable trip of a beautiful country and friendly people and tasty food!

I need to talk about Amazigh music. Our driver Ayoub played this form of music throughout the trip and we have gotten hooked. We don’t understand the language but the tunes have a meditative chant-like quality. It was fun drawing parallels with certain forms of folk music from across the world and playing some samples as we drove past gorgeous countryside!

Hotel Reviews
Riad Bayti
Marrakech

Very unique and quaint!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel Palm Dades
Boumalne Dadès

Amazing location, looks down on the valley with great views of the Atlas mountains

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Orient Desert Camp
Merzouga

Magical! Great location! Good food! Post dinner bonfire and music were totally out of the world!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amazing tents with clean toilet and shower areas, good heating for cold desert nights
Riad Ghita
Fes
Authenticity & Character
Staff
Cleanliness & Comfort
Dar MD
Chefchaouen

The place was very quaint and beautifully decorated. However there was one small problem. The single restroom had a small window which let in outside air which was cold. So at night we shut the window. Next morning we realised that a smell had accumulated in the restroom, the kind of smell that happens when sewage does not flow smoothly. We reopened the window and that took care of the issue. That apart, it was a pretty property with great views from the terrace and a very good breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Barceló Casablanca
Casablanca

Very good breakfast, good location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Marrakech via Roses Valley, Ouarzazate,  Aït Benhaddou & Atlas Mountains.
Transfer to Marrakech via Roses Valley, Ouarzazate, Aït Benhaddou & Atlas Mountains.
Morocco

We toured Ait Ben Haddou on our own. It was fascinating and views from the top spectacular!

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Dades Valley via Todra Gorges
Transfer to Dades Valley via Todra Gorges
Morocco

The drive takes one through rugged and spectacular countryside!

Quality of Experience
Guides, Drivers and Staff
Transport
ATV Ride in the Dunes of Merzouga
ATV Ride in the Dunes of Merzouga
Merzouga

This was fun. It took us some time to get used to controlling the buggies…

Quality of Experience
Guides, Drivers and Staff
Transport
Sand-Boarding in Erg Chebbi (Free of Charge)
Sand-Boarding in Erg Chebbi (Free of Charge)
Merzouga

Boarding down the side of a huge sand dune was fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Morocco Last Nomads Experience: Tea, Tales & Desert Adventures
Morocco Last Nomads Experience: Tea, Tales & Desert Adventures
Merzouga

It was very special to see and experience nomad life in the Sahara. On top of that the nomad family prepared dough and baked a pizza in an earthen oven fired with twigs. The raw simplicity was beautiful and the fresh pizza had amazing taste!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Morocco

The drive through middle Atlas is spectacular! The first sight of the desert in late afternoon sunlight is surreal. We were given a tent in Orient Desert Camp. It was one of two tents at the edge of the cluster of tents with a large window looking out onto the desert.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
There is a rendezvous point where a 4-wheel drive Toyota Outlander came and picked us up from our large Kia SUV and drove us over dunes to our desert camp.
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes

Mohammad, our tour guide, picked us up from our Riad and we drove to one main gate of the Royal palace and walked from that point. He was very knowledgeable and gave us lots of history as we walked through the medina. The medina itself is amazing and a veritable feast for our senses! Not to be missed! Fes is an ancient town and holy to Islam. It also has the oldest Royal palace and the current King Mohammed VI spends most of his time here. We were told the climate helps his asthma. The alley close to one of the main palace gates has lines of homes with balconies. We were told these homes were owned by Jews. For protection they chose to live close to the palace. Inside the medina there is Al Qarawyn, an ancient mosque established in 985 AD and an ancient madrassa with beautiful ornate calligraphy established in 1400s. Also right there is a large tannery where all kinds of leather is processed and there is a large shop for leather goods where one can buy high quality leather goods. Apart from above spice shops, sweet shops, little shops with all kinds of things and milling crowds make a fascinating mix. Beware of the labyrinthine alleys. One can easily get lost!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Morocco

It was pouring rain the evening when we arrived in Chefchaouen. Walking the hilly streets in the rain was fun and next morning we took a self guided walking tour of the main sites and also went down pretty alleys and at times got lost. Volubilis Roman ruins with frescos like ones in Pompeii were interesting. Our guide, forget his name, looked and sounded very like Joe Pesci! We drove through Moulay Idriss to get a sense of the little town. From Volubilis it sparkled on the hillside in the afternoon sun like a jewel. It is a holy site for Islam and non-Muslims are not allowed into any of the mosques or holy sites. So, not much to do. In Meknes there is a mausoleum. We did not go in. Not sure if non Muslims are allowed to. We checked out the nearby shops and then had a very good lunch at a traditional restaurant just close by….

Quality of Experience
Guides, Drivers and Staff
Transport
Casablanca to Chefchaouen via Rabat
Casablanca to Chefchaouen via Rabat
Morocco

We stopped in Rabat to check out an area by the ocean. It was a whitewashed mixture of shops and homes and was nice?

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tour of Hassan II Mosque
Guided Tour of Hassan II Mosque
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Quick Tour of Casablanca with your Driver-Guide
Quick Tour of Casablanca with your Driver-Guide
Morocco

We did not see any sights in Casablanca apart from King Hassan II mosque which was amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Jan 05, 2026
Dear Rajarshi, Thank you so much for sharing your experience. We are glad to hear that your trip through Morocco was memorable and enjoyable. We are very happy that we could support you from the booking process to the changes needed during your trip. We are glad Ayoub could help you feel comfortable and also share his knowledge about Moroccan culture, music, geography, and history. It is wonderful to know that your guides in Fes and Marrakech helped you explore the medinas and enjoy the... Read more

Dear Rajarshi,

Thank you so much for sharing your experience. We are glad to hear that your trip through Morocco was memorable and enjoyable.

We are very happy that we could support you from the booking process to the changes needed during your trip. We are glad Ayoub could help you feel comfortable and also share his knowledge about Moroccan culture, music, geography, and history.

It is wonderful to know that your guides in Fes and Marrakech helped you explore the medinas and enjoy the local culture.

Thank you again for choosing Original Travels. Your kind words mean a lot to our team and we hope Morocco left you with many happy memories. We would love to welcome you back in the future.

Warm regards,
Abdel

Amazing Time in CDMX
Mexico | Dec 27 - Jan 2, 2026

M
Matthew M.
Newark, NJ | Reviewed on Jan 03, 2026
First, Veronica was absolutely terrific. Top notch customer service; incredibly prompt and knowledgeable. She never hesitated to go the extra mile for us, particularly with restaurant reservations. We didn’t have the time to research these, and she was so helpful in this department. Thank you so much! I would also compliment the team with whom I spoke on the phone, who asked a number of targeted and insightful questions that helped with the initial itinerary. They also were great... Read more

First, Veronica was absolutely terrific. Top notch customer service; incredibly prompt and knowledgeable. She never hesitated to go the extra mile for us, particularly with restaurant reservations. We didn’t have the time to research these, and she was so helpful in this department. Thank you so much! I would also compliment the team with whom I spoke on the phone, who asked a number of targeted and insightful questions that helped with the initial itinerary. They also were great when i edited/modified the itinerary. No push back at all.

As for experiences, these were the top:

1) Lucha Libre - an absolute must. Our guide was fantastic - mezcal tasting, walking tour and the match itself. Just fantastically fun.

2) Teotihuacan - a must do as well. Luis was incredible. Walked the whole thing with so much fun, insight and attention to detail. The photos don’t do it justice at all. Preserve your leg strength for lots of walking and steep steps!

3) the cooking class with Pame in Roma Norte. She is an excellent teacher and we loved the other attendees.

4) the cartoon museum in El Centro. Visit the caricature artist.

5) the kayak tour of the canals (Xochimilco) and the axolotl place. We had a great time but do know that the canals are dirty. Our guide was very nice; just know he had limited English. He even gave us a bonus bike ride through the village, which was super fun, and delicious coffee at his excellent coffee shop.

Criticisms :

1) The tour guide for El Centro was sub-par. He really didn’t know his way around and stalled for times at points.

2) we did not like Porfirio’s or Mestiza Polanco (both restaurants in Polanco). They were too corporate. In all fairness to KimKim, they were very nice and safe, etc, but just more corporate than we normally eat in.

Two other things:

1) check out Museo Jumex - it’s great and free. Also loved the cafe.

2) I did not find many people who spoke English. This is (or course!) fine, but for those who don’t speak Spanish, you should just be aware before you go. Mexican hospitality is amazing, so everyone was so nice and patient with my rudimentary Spanish (plus Google Translate helps).

Local specialist: Veronica Thomas
Veronica
Veronica Thomas
Local specialist in Tulum | Replied on Jan 05, 2026
Hi Matthew and Alan, Thank you so much for taking the time to leave this wonderful review! We’re thrilled to hear you enjoyed your trip and that our team could help make everything seamless — especially with the restaurant reservations. It was a pleasure working with you both and tailoring the itinerary to your interests. We’re so glad the experiences resonated with you — from Lucha Libre to Teotihuacan, the cooking class, and Xochimilco — and that you got to enjoy those special moments. We... Read more

Hi Matthew and Alan,

Thank you so much for taking the time to leave this wonderful review! We’re thrilled to hear you enjoyed your trip and that our team could help make everything seamless — especially with the restaurant reservations. It was a pleasure working with you both and tailoring the itinerary to your interests.

We’re so glad the experiences resonated with you — from Lucha Libre to Teotihuacan, the cooking class, and Xochimilco — and that you got to enjoy those special moments. We also appreciate your honest feedback on the El Centro guide and the Polanco restaurants; we take notes like this seriously to continuously improve.

Thank you again for traveling with Rutopía and for trusting us with your first Mexico City adventure. We hope to welcome you again soon for more unforgettable experiences!

Warmly,
Veronica & the Rutopía Team

Great trip loved everything. we really enjoy...
Argentina | Dec 25 - Jan 2, 2026

James
James L.
Miami, FL | Reviewed on Jan 03, 2026
Great trip loved everything. we really enjoyed ourselves, The guides were friendly, personable and very informative. Everything in country was excellent and very fun! My only complaint, is that at the time of planning the trip, I feel it was not made clear at all, that I was responsible to try to book and pay for all the domestic flights (AFTER paying for the total trip in FULL)- meaning that some of the already paid for tours would be missed due unavailability of flights. One... Read more

Great trip loved everything. we really enjoyed ourselves, The guides were friendly, personable and very informative. Everything in country was excellent and very fun!

My only complaint, is that at the time of planning the trip, I feel it was not made clear at all, that I was responsible to try to book and pay for all the domestic flights (AFTER paying for the total trip in FULL)- meaning that some of the already paid for tours would be missed due unavailability of flights. One of the most significant reasons I utilized your company to begin with, was to avoid doing all that myself. However, to be fair, even though I felt misled then abandoned (after payment in full) by the initial in country planning agent, after vociferous complaints to your Colorado headquarters the situation was resolved. My concerns were not at all about cost (money was never an issue). I just felt it wasn't clear. If I had understood, I would have just said please do the domestic flight booking and just include it in the total price.
But it all worked out in the end!

Activity Reviews
Half Day Brazilian Falls tour
Half Day Brazilian Falls tour
Argentina
Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Iguazú Falls Argentine side
Full-Day Iguazú Falls Argentine side
Puerto Iguazú

Could not ask for more. Tremendous guide and driver. Phenomenal experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Punta Tombo
Full-Day Punta Tombo
Puerto Madryn

Everything we hoped for and more. Again, wonderful guide and talented driver.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Peninsula Valdes
Full-Day Peninsula Valdes
Puerto Madryn

Wonderful personable guide/driver. Great guy!

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day The Argentine Dinner Experience
Half-Day The Argentine Dinner Experience
Buenos Aires

Loved the experience, loved the food, loved the group table with other travelers.

Quality of Experience
Food
Every last thing!!
Guides, Drivers and Staff
Transport
Half-Day Buenos Aires City Tour
Half-Day Buenos Aires City Tour
Buenos Aires

Great guide, friendly talented driver, very nice hotel, wonderful city.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Micaela Rodriguez
Micaela
Micaela Rodriguez
Local specialist in Argentina | Replied on Jan 16, 2026
Hello James! Thank you for taking the time to share your experience. We’re very glad to hear that you enjoyed the trip overall and that the guides and in country services made it such a fun and memorable journey. We understand your comments regarding the domestic flights and appreciate you explaining how that situation felt from your perspective. While flight bookings are outlined separately in the trip details, we recognize that expectations can sometimes differ during the planning... Read more

Hello James!

Thank you for taking the time to share your experience. We’re very glad to hear that you enjoyed the trip overall and that the guides and in country services made it such a fun and memorable journey.

We understand your comments regarding the domestic flights and appreciate you explaining how that situation felt from your perspective. While flight bookings are outlined separately in the trip details, we recognize that expectations can sometimes differ during the planning process. We’re glad the situation was ultimately resolved and that the solution allowed the trip to move forward smoothly.

Thank you again for your honest feedback. It’s helpful for us as we continue working to make the planning process as clear and seamless as possible for future travelers.

Warm regards

Jimena from KimKim was truly wonderful to wor...
Chile | Dec 24 - Dec 31, 2025

Jodie
Jodie P.
Newark, NJ | Reviewed on Jan 03, 2026
Jimena from KimKim was truly wonderful to work with. She met with us over zoom several times to go over our goals and ideas for the trip, and she helped us work out all logistics. When we were in Chile everything worked perfectly and we felt very taken care-of. Even when one of our excursions was cancelled, KimKim had already rebooked us on a new one before we even knew there was an issue. We will definitely use them again for future travel abroad plans!! Read more

Jimena from KimKim was truly wonderful to work with. She met with us over zoom several times to go over our goals and ideas for the trip, and she helped us work out all logistics. When we were in Chile everything worked perfectly and we felt very taken care-of. Even when one of our excursions was cancelled, KimKim had already rebooked us on a new one before we even knew there was an issue. We will definitely use them again for future travel abroad plans!!

Hotel Reviews
Hotel Cabo De Hornos
Punta Arenas

Great location and nice gym. Very well laid out rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Costaustralis
Puerto Natales

Beautiful views of the water and mountains; easy to walk to restaurants and stores.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Ismael
Santiago

Comfortable stay right in Santiago!

Authenticity & Character
Location
Easy to get to a park and other places.
Staff
Cleanliness & Comfort
Activity Reviews
Visit the Isla Magdalena Penguin Colony
Visit the Isla Magdalena Penguin Colony
Punta Arenas

This was super cute; it gets cold on this island so be prepared with warm clothes!

Quality of Experience
Guides, Drivers and Staff
Transport
Hiking at Laguna Sofia & Estancia Rupestre
Hiking at Laguna Sofia & Estancia Rupestre
Puerto Natales

Loved this hike; was a challenge (5 miles) but not too difficult. Views are spectacular. We saw a condor on the path!

Quality of Experience
Guide was great; loved seeing the cave drawings
Guides, Drivers and Staff
Transport
Boat Tour to Bernardo O Higgins National Park, Serrano & Balmaceda Glaciers
Boat Tour to Bernardo O Higgins National Park, Serrano & Balmaceda Glaciers
Puerto Natales

This was 7 hours; a bit too long for us.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Torres del Paine Full Day Private Tour
Torres del Paine Full Day Private Tour
Chile

Beautiful scenery; lots to learn. Great photo spots!

Quality of Experience
Food
Guides, Drivers and Staff
Andres was fantastic!
Transport
Trip Briefing at Dittmar Adventures
Trip Briefing at Dittmar Adventures
Puerto Natales

Easy to get to this location and they were able to answer all of our questions!

Quality of Experience
Guides, Drivers and Staff
Transport
Santiago City Tour
Santiago City Tour
Chile

Was a bit long for our first day after a long flight, but great information!

Quality of Experience
Guides, Drivers and Staff
Transport
It was nice having a air conditioned van!
Local specialist: Jimena Pérez
Jimena
Jimena Pérez
Local specialist in Chile and Colombia | Replied on Jan 06, 2026

Thank you so much for your kind words, Jodie!

It was such a pleasure working with you and Daniel to bring this trip to life. I’m especially glad we could quickly manage the excursion change behind the scenes so you could keep enjoying your adventure without any worries— that’s exactly what we’re here for!

I hope you have a wonderful 2026, and may your next family adventures be truly amazing!

All the best,
Jimena!

Blessing in disguise.
Peru | Dec 24 - Dec 31, 2025

Justin
Justin S.
Los Angeles, CA | Reviewed on Jan 03, 2026
This was more than I expected! The entire trip was well conducted and communicated the entire time using “KimKim”! We were blessed with clear weather which allowed the crew to truly appreciate our time. Alexandra was a blessing! Her knowledge and enthusiasm gave us a tremendous boost of comfort. We would travel anywhere with her again! Read more

This was more than I expected! The entire trip was well conducted and communicated the entire time using “KimKim”! We were blessed with clear weather which allowed the crew to truly appreciate our time. Alexandra was a blessing! Her knowledge and enthusiasm gave us a tremendous boost of comfort. We would travel anywhere with her again!

Hotel Reviews
Hilton Garden Inn Cusco
Cusco

The food was next level fantastic!

Authenticity & Character
The laundry was a huge blessing after a few days of big hikes!
Location
Don’t take a taxi!! WALK!! It’s .7 miles to get to the center of town, and the views are spectacular! If you have kids still in elementary school there’s a massive trampoline and bouncy house steps away for 5 Soles they get their jitters out from traveling!!
Staff
Super friendly!
Cleanliness & Comfort
Extremely clean! I wish we were able to open the garden doors in our room to let a cool air in.
Aranwa Sacred Valley
Urubamba

This was a hidden paradise!

Authenticity & Character
Make sure you have a few days here!! The spa is totally worth the visit!! I got the leg massage and felt great afterwards!
Location
I love that you travel down an unassuming dirt road to arrive in this beautiful villa!
Staff
They were not just there, they wanted to know who we were and wanted to share their experiences and knowledge on how to make our trip better!
Cleanliness & Comfort
Get a garden facing room to see the Alpaca, and enjoy the bird songs in the morning!
Pullman Lima Miraflores
Miraflores, Lima

Wake up early to truly enjoy this city and what this hotel has to offer!!

Authenticity & Character
It was clean and I like that it felt safe!
Location
Close to the ocean!
Staff
Very accommodating and always said hello!!
Cleanliness & Comfort
Enjoy the buffet and walk to the beach!!
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Jan 05, 2026

Hi Justin,

Thank you so much for this lovely message! 😊

I’m really happy to hear the trip exceeded your expectations and that everything went smoothly. Clear weather always makes such a difference, and Alexandra will be so touched by your kind words.

Thank you for traveling with us. It was a pleasure being part of your journey, and we’d love to welcome you back anytime.

Warmly,
Liz

Marrakech
Morocco | Dec 26 - Jan 2, 2026

E
Elizabeth K.
Broad Ripple, IN | Reviewed on Jan 03, 2026
Our trip to Morocco was truly incredible, and we cannot thank the team enough for such a fully immersive experience. Every recommendation Nihad made perfectly matched our interests. From the accommodations to the tours and unique experiences, everything was unforgettable and allowed us to experience Moroccan culture in a meaningful way.
We shared lunch with the Berbers, hiked the Atlas Mountains, explored the Agafay Desert by camel and quad bike, wandered through the souks of Marrakech,...
Read more

Our trip to Morocco was truly incredible, and we cannot thank the team enough for such a fully immersive experience. Every recommendation Nihad made perfectly matched our interests. From the accommodations to the tours and unique experiences, everything was unforgettable and allowed us to experience Moroccan culture in a meaningful way.
We shared lunch with the Berbers, hiked the Atlas Mountains, explored the Agafay Desert by camel and quad bike, wandered through the souks of Marrakech, relaxed in a hammam, and enjoyed the most delicious tagine meal prepared in the home of a Moroccan chef.
Our guided tour of Marrakech with Hicham was incredibly informative, and we learned so much about the history of North Africa. Omar, our tour manager, treated us like family. We had an amazing time with him and gained an even deeper appreciation for Moroccan culture. Throughout the trip, we felt safe, well cared for, and truly welcomed—we already miss him.
I cannot recommend this group enough, and we will definitely be using their services again in the future.

Hotel Reviews
Riad al Rimal
Marrakech

the staff treated us like family. We left at 6am to head home and they had breakfast prepared for us before our departure

Authenticity & Character
Location
hard to get to but worth it
Staff
the best staff of anywhere we stayed
Cleanliness & Comfort
Inara Desert Camp
Marrakech

the food was incredible

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah Bab Ourika
Imlil
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour of Marrakech
Guided Tour of Marrakech
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Private Cooking Class w/ Souk Tour
Private Cooking Class w/ Souk Tour
Morocco

Nawal welcomed us into her home, dressed us in traditional Moroccan clothing and prepared for us the most delicious meal

Quality of Experience
Food
one of the best meals we ate
Guides, Drivers and Staff
Transport
Hiking in and around Imlil
Hiking in and around Imlil
Imlil

Omar was so informative and kind

Quality of Experience
Food
lunch with Berber family was delicious
Guides, Drivers and Staff
our guide was wonderful
Transport
Local specialist: Nihad Hammi
Nihad
Nihad Hammi
Local specialist in Tinghir | Replied on Jan 16, 2026
Dear Elizabeth, Thank you so much for taking the time to share this beautiful review!
It was truly a joy to help plan your journey, and I’m thrilled to hear that every recommendation matched your interests and that you felt fully immersed in Moroccan culture. From lunch with the Berbers and hiking in the Atlas Mountains to exploring the Agafay Desert, wandering the souks, relaxing in the hammam, and enjoying a home-cooked tagine, it sounds like you experienced Morocco in such a special and...
Read more

Dear Elizabeth,

Thank you so much for taking the time to share this beautiful review!
It was truly a joy to help plan your journey, and I’m thrilled to hear that every recommendation matched your interests and that you felt fully immersed in Moroccan culture. From lunch with the Berbers and hiking in the Atlas Mountains to exploring the Agafay Desert, wandering the souks, relaxing in the hammam, and enjoying a home-cooked tagine, it sounds like you experienced Morocco in such a special and meaningful way.

I’ll be sure to share your kind words with Hicham and Omar—they will be so happy to know they helped make your trip unforgettable and that you felt safe, cared for, and welcomed throughout your stay.

We are incredibly grateful for your recommendation and your trust. It would be our pleasure to welcome you back to Morocco anytime you’re ready for another adventure!

Thank you again for trusting us with your trip,
Nihad, Omar, Hicham & the rest of the Morocco immersion family.

Amazing adventure in Colombia
Colombia | Nov 21 - Dec 3, 2025

L
Lawrence T.
Los Angeles, CA | Reviewed on Jan 03, 2026

I want to thank Michael gold for an incredible trip to Colombia. From the very beginning Michael worked with us on incredible itinerary that covered a tremendous amount of activities and amazing restaurants. He was available for last minute changes in flights and very responsive to anything we needed. We felt safe the whole time and the guides were wonderful. I highly recommend KimKim to plan this trip for you from the Mountains to the Sea. It’s an amazing country that everyone should visit
Thanks again Michael for a superb job

Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jan 05, 2026
Dear Lawrence, thank you very much for your thoughtful review. It truly means a lot to read how much you enjoyed your time in Colombia. It was a pleasure working with you from the very beginning to shape an itinerary that reflected your interests. I’m especially glad to hear that you felt well supported throughout the trip and that you felt safe and well cared for by your guides along the way.
Thank you for your trust and for recommending the experience to others. Wishing you many more...
Read more

Dear Lawrence,

thank you very much for your thoughtful review. It truly means a lot to read how much you enjoyed your time in Colombia. It was a pleasure working with you from the very beginning to shape an itinerary that reflected your interests. I’m especially glad to hear that you felt well supported throughout the trip and that you felt safe and well cared for by your guides along the way.
Thank you for your trust and for recommending the experience to others. Wishing you many more adventures ahead, and you are always very welcome back in Colombia.
Warm regards,
Michael & The Chaska Tours Team

Very grateful for finding Columbus Guatamala Travel who planned and incredible trip for us.
Guatemala | Dec 22 - Jan 2, 2026

Stacey
Stacey G.
Australia | Reviewed on Jan 03, 2026
From the beginning the tour operator, Columbus Guatamala Travel, were incredible. From making a WhatsApp Group and giving us information before we even got there, to meeting them all at the office. All the guides were beyond expectation and spoke very good english. A special mention to JJ who spent 3 days with us travelling to Lake Atitlan, who was such a pleasure to have with us and nothing was too much trouble and he was very flexible and helpful.
Following on to El Salvador and...
Read more

From the beginning the tour operator, Columbus Guatamala Travel, were incredible. From making a WhatsApp Group and giving us information before we even got there, to meeting them all at the office. All the guides were beyond expectation and spoke very good english. A special mention to JJ who spent 3 days with us travelling to Lake Atitlan, who was such a pleasure to have with us and nothing was too much trouble and he was very flexible and helpful.
Following on to El Salvador and Nicaragua, Katherine (Columbus Travel) was in the know about everything and kept an eye on everything we did, making sure everything ran smoothly.
Alfredo, who we had for day in San Salvador, was very informative and really good at showing us around.
Gerald, our guide in Nicaragua, was extremely knowledgeable and we learnt a lot and also was very flexible.
Overall we thanks Columbus Guatamala Travel for looking after us.

Local specialist: Catherina Tittaferrante
Catherina
Catherina Tittaferrante
Local specialist in Antigua Guatemala | Replied on Jan 03, 2026

My lovely Stacey,

Such a wonderful time we shared, we loved having the opportunity to travel through your pictures and the whole team enjoyed tremendeously your energy, you are amazing friends and we have to say it, you made all the experiences to be amazing, because of your smiles, your open hearts to start and explore. You are the Cherry on the top.

Our hope is for next time to explore Belize and who knows maybe south of Mexico too!
Sending all our love and best wishes!

Incredible trip to Seoul & Busan, Korea
South Korea | Dec 21 - Dec 28, 2025

J
Jean Y.
Los Angeles, CA | Reviewed on Jan 03, 2026
Christine went above and beyond in helping us plan an amazing trip to Korea. She balanced guided tours and free time to visit relatives. We started with a day long tour of Seoul highlights, and she included a beautiful tea ceremony with a local tea expert. We also did a DMZ tour, took a train to Busan, where we did another fantastic city highlights tour, and a day trip from there to Gyeongju to see the Bulguksa Temple and explore the history of the Shilla dynasty. Our guides in Seoul and... Read more

Christine went above and beyond in helping us plan an amazing trip to Korea. She balanced guided tours and free time to visit relatives. We started with a day long tour of Seoul highlights, and she included a beautiful tea ceremony with a local tea expert. We also did a DMZ tour, took a train to Busan, where we did another fantastic city highlights tour, and a day trip from there to Gyeongju to see the Bulguksa Temple and explore the history of the Shilla dynasty. Our guides in Seoul and Busan/Gyeongju were incredibly knowledgeable, kind, and led us to amazing food! All our train rides and transportation were perfectly on time and smooth. Christine, our agent, even surprised us by sending a birthday gift to my child at the hotel. She was the best travel agent and it was the best trip!

Hotel Review
BrownSuites Busan Station

Our apartment-style suite was stylish, spacious, clean, and had an amazing view and our own laundry. But it lacked a front desk, a dedicated hotel restaurant, and daily housekeeping services. The self check-in was a little bit confusing because there were multiple entrances to the two towers. Any questions/issues during our stay were very quickly answered via WhatsApp, but if you prefer a place with standard hotel service and a breakfast buffet, this may not be the best choice.

Authenticity & Character
Location
Quick walk to Busan train station. A bit far from the Haeundae Beach area.
Staff
Service via WhatsApp was quick and friendly but wish there was more in-person opportunity.
Cleanliness & Comfort
The room was clean and beautiful but there was no housekeeping service included.
Activity Reviews
Full Day Gyeongju Tour with National Museum and Bulguksa Temple
Full Day Gyeongju Tour with National Museum and Bulguksa Temple
Busan

I’m so glad we took this day trip from Busan. Gyeongju was such a different experience from the big cities of Seoul and Busan. It had more of a village feel with traditional architecture. The Bulguksa Temple was incredible. We enjoyed the museum on Shilla history. And our very knowledgeable guide and driver, Mimi, led us to an incredible local soon tofu restaurant.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Busan Highlights Tour with Jagalchi Fishery Market
Full Day Busan Highlights Tour with Jagalchi Fishery Market
Busan
Quality of Experience
Guides, Drivers and Staff
Mimi, our guide, was super friendly, accommodating, and knowledgeable. She was able adjust to our needs flexibly because we arrived in Busan in the early afternoon and couldn’t quite last the full 8 hours out of exhaustion and jet lag. But we still saw the highlights we wanted to see and got back to our hotel exactly when we wanted.
Transport
 Full Day Korean DMZ  Tour
Full Day Korean DMZ Tour
Seoul
Explore Seoul Highlights
Explore Seoul Highlights
Seoul
Quality of Experience
Guides, Drivers and Staff
Our guide, Wookie, was knowledgeable, energetic, and friendly. One of the best guides we’ve ever had.
Transport
We rode in a spacious and comfortable van for our family.
Local specialist: Christine Liu
Christine
Christine Liu
Local specialist in Seoul and Japan | Replied on Jan 09, 2026
Hi Jean, Thank you so much for your kind review! I’m thrilled you and your family enjoyed Korea, and I’m so glad the birthday surprise added a little extra joy. Thank you also for your feedback — I will be sure to share it with our guides. We will continue to maintain our professionalism and enthusiasm. Regarding the Busan accommodation, your comments have made us aware of these details. For future travelers, we will provide extra guidance about whether to stay at this apartment-style... Read more

Hi Jean,

Thank you so much for your kind review! I’m thrilled you and your family enjoyed Korea, and I’m so glad the birthday surprise added a little extra joy. Thank you also for your feedback — I will be sure to share it with our guides. We will continue to maintain our professionalism and enthusiasm.

Regarding the Busan accommodation, your comments have made us aware of these details. For future travelers, we will provide extra guidance about whether to stay at this apartment-style hotel, even though it is very close to Busan Station.Thank you for pointing it out.

Planning this trip together with you was truly a pleasure, and we very much look forward to helping you create another amazing journey in the future!

Warmly,
Christine

Our trip to Morocco booked with kimkim was am...
Morocco | Dec 20 - Dec 28, 2025

R
Rob M.
Atlanta, GA | Reviewed on Jan 03, 2026
Our trip to Morocco booked with kimkim was amazing. The details, communication, and customization met our expectations. We understood and were willing to pay the extra cost associated with booking through a travel company, however, the cost breakdown was hidden, so you didn't really know what you were paying for. Communication with the local specialists, Hamza and Said (with Original Travels) was great. They understood what was important to us and made sure we were kept in the loop... Read more

Our trip to Morocco booked with kimkim was amazing. The details, communication, and customization met our expectations. We understood and were willing to pay the extra cost associated with booking through a travel company, however, the cost breakdown was hidden, so you didn't really know what you were paying for.

Communication with the local specialists, Hamza and Said (with Original Travels) was great. They understood what was important to us and made sure we were kept in the loop with any changes. While everything was taken care of as far as hotels and guides, we had to proactively ask for confirmation #s, so we could feel comfortable and secure prior to arriving in Morocco. They provided all the details we asked for and we received everything we needed prior to arriving in Morocco.

What made our trip the absolute greatest was our local driver, Soufiane. He was the one that really made the magic and experience come to life for us. He struck the perfect balance of professional and personal - always making sure we were taken care of and comfortable. Our precocious 6 year old son was thrilled to be in his presence and befriended him almost immediately. By the 2nd day, Soufiane went from just being our driver to a friend to travel with. He was punctual, kind, and genuinely gracious. Without him our trip would have felt mediocre. If you travel to Morocco and book with kimkim, be sure to ask for Soufiane - you won't regret it. Thank you, Soufiane, for making this trip unforgettable and helping us create some core memories. You'll always be part of our experience there.

Hotel Reviews
Barceló Anfa Casablanca
Casablanca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel La Tour Hassan Palace
Rabat
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Amani
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Inara Desert Camp
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel & Ryads Barrière Le Naoura
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Jan 04, 2026
Hello Rob, Thank you so much for taking the time to share such a thoughtful and honest review. It truly means a lot to our whole team, and we really appreciate the care you put into your words. We’re very happy to hear that the planning, communication, and level of customization met your expectations, and that you felt well supported throughout the journey. You’re absolutely right that booking through a travel company comes with added coordination, local expertise, and on-the-ground... Read more

Hello Rob,

Thank you so much for taking the time to share such a thoughtful and honest review. It truly means a lot to our whole team, and we really appreciate the care you put into your words.

We’re very happy to hear that the planning, communication, and level of customization met your expectations, and that you felt well supported throughout the journey. You’re absolutely right that booking through a travel company comes with added coordination, local expertise, and on-the-ground support, and we’re glad this value came through overall. We also appreciate your note regarding the cost breakdown.

Your words about Soufiane truly warmed our hearts. He is a very special part of our team, and hearing how naturally he connected with your family, especially your son, is incredibly meaningful to us. Knowing that he helped transform your trip into something so personal and memorable is something we’re very proud of. We’ll be sure to share your kind message with him; it will mean the world to him.

Thank you again for trusting us with such an important family adventure. We’re truly honored to have been part of these special memories, and you’ll always be warmly welcome back in Morocco.

Best,
Hamza

Amazing time in Patagonia
Patagonia | Dec 19 - Dec 28, 2025

S
Samantha C.
Denver, CO | Reviewed on Jan 03, 2026
Great trip! Erin spent quite a bit of time with different versions of the itinerary so that I could maximize my time in Patagonia while also meeting up with my friends. Erin and Jessica were both very responsive with any questions that I had before and during the trip. Everything went smoothly during my trip and I had a wonderful time! Read more

Great trip! Erin spent quite a bit of time with different versions of the itinerary so that I could maximize my time in Patagonia while also meeting up with my friends. Erin and Jessica were both very responsive with any questions that I had before and during the trip. Everything went smoothly during my trip and I had a wonderful time!

Hotel Review
Design Suites Calafate
El Calafate

Big and comfortable room. My only issue was that the jetted tub did not work.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Erin Wiley

Family Vacation with 3 nights in Crete and 5 nights in Athens
Greece | Dec 22 - Dec 30, 2025

Michael
Michael E.
Atlanta, GA | Reviewed on Jan 03, 2026
We spent 3 nights in Crete. Our Cretan guide, Alex Melas, was exceptionally polite, kind, personal and engaging. By the end of our time together, we were sharing recipes! Kim Kim and Be a Greek did a supurb job with the planning of our entire Greek trip. Effie was our local specialist in Athens for several days. Effie is a personable, witty and knowlegable guide. She made the entire experience much more enjoyable that we could have ever imagined or hoped for. Read more

We spent 3 nights in Crete. Our Cretan guide, Alex Melas, was exceptionally polite, kind, personal and engaging. By the end of our time together, we were sharing recipes! Kim Kim and Be a Greek did a supurb job with the planning of our entire Greek trip. Effie was our local specialist in Athens for several days. Effie is a personable, witty and knowlegable guide. She made the entire experience much more enjoyable that we could have ever imagined or hoped for.

Hotel Reviews
Athens Ikon
Athens

The suite comfortably accomodated our five member family without the teenagers stepping on each other. The reception staff were extremely kind, friendly and helpfull with dining suggestions, taxis and such. Would certainly recommend Athens Ikon Hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
GDM Megaron
Heraklion

Best breakfast that I've ever experienced anywhere in the world. Simply amazing.

Authenticity & Character
Location
walking distance to everything in Heraklion
Staff
Cleanliness & Comfort
Activity Reviews
Athens City Bike Private Tour
Athens City Bike Private Tour
Athens

Kostas Poulopoulos was our bike guide. He was witty, friendly and patient with our family. The e-bike tour was an excellent way to start our stay in Athens. Kostas and the tour gave us our bearings in city we had never visted before. Would highly recommend Athens by Bike.

Quality of Experience
Guides, Drivers and Staff
Transport
Knossos Palace and Museum Private Mythological Tour from Heraklion
Knossos Palace and Museum Private Mythological Tour from Heraklion
Heraklion

Knossos Palace and the labyrinth were a great destination. Our guide was very knowlegable and patient with our questions. The weather was subprub for the season. Tempurature was in mid-50'sF and sunny every day!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Effie Parasyrakis
Effie
Effie Parasyrakis
Local specialist in Athens | Replied on Jan 05, 2026

Thank you so much for your wonderful review Michael!

It truly means a lot to hear that you enjoyed your time in Greece! It was a real pleasure having you in our beautiful country during the festive season and being part of your journey. Wishing you many more beautiful travels ahead, and I’d love to help again whenever Greece calls you back, or even Italy!

Fun trip to Peru
Peru | Dec 23 - Dec 31, 2025

Janice
Janice B.
New York, NY | Reviewed on Jan 03, 2026
The trip plan was excellent and we covered a lot of different activities and areas of PERU. The Hiram Bingham train to Machu Picchu was so much fun and the guide was very good. We had Juan de la Cruz as our guide in the sacred valley and Cusco. He was very knowledgeable and warm and we learned a lot and enjoyed his company. Each hotel was unique with excellent service. The inka terra lodge in the Amazon was amazing and the guide Pedro that took us on all the excursions was... Read more

The trip plan was excellent and we covered a lot of different activities and areas of PERU. The Hiram Bingham train to Machu Picchu was so much fun and the guide was very good.

We had Juan de la Cruz as our guide in the sacred valley and Cusco. He was very knowledgeable and warm and we learned a lot and enjoyed his company.

Each hotel was unique with excellent service. The inka terra lodge in the Amazon was amazing and the guide Pedro that took us on all the excursions was extremely patient and never rushed trying to give us the maximum chance of seeing the wildlife. The meals were delicious.

Local specialist: Io Gillhuber
Io
Io Gillhuber
Local specialist in Peru, Cusco | Replied on Jan 03, 2026

Hi Janice!
I truly appreciate your enthusiastic feedback, and I’m so happy to hear that you enjoyed a memorable end to 2025 here in Peru! It was an absolute pleasure for me to help craft your unique trip together with you.

Wishing you all the best for 2026 and many more unforgettable adventures ahead!

Take care,
Io

The guide in Tallinn was exceptional!! Univer...
Finland | Dec 23 - Jan 1, 2026

Michael
Michael D.
Chicago, IL | Reviewed on Jan 03, 2026
The guide in Tallinn was exceptional!! University history professor named Jonas. Very knowledgeable and friendly. The highlight of the day trip without a doubt!!
Overall trip planning was excellent!! Suggested activities were terrific!!
Only comment would be with the selection of the Hotel Lilla Roberts. Our room was 5 sets of stairs plus an open courtyard from the main desk. This was difficult for us being in our 70’s.
Would do it all over again with more time in Levi and Rovaniemi. The...
Read more

The guide in Tallinn was exceptional!! University history professor named Jonas. Very knowledgeable and friendly. The highlight of the day trip without a doubt!!
Overall trip planning was excellent!! Suggested activities were terrific!!
Only comment would be with the selection of the Hotel Lilla Roberts. Our room was 5 sets of stairs plus an open courtyard from the main desk. This was difficult for us being in our 70’s.
Would do it all over again with more time in Levi and Rovaniemi. The day trip to Tallinn was a highlight of the trip. As was the Levi hotel and the ice floating in Rovaniemi with the northern lights visible.
Overall the people in Lapland were more friendly than Helsinki. Although we had a cab driver there who lifted our spirits the last day we were there. Friendly, honest and helpful!!!

Local specialist: Lilla Patrícia Walter
Lilla Patrícia
Lilla Patrícia Walter
Local specialist in Rovaniemi | Replied on Jan 05, 2026
Hi Mike & Jane, Thank you very much for taking the time to share your feedback. We’re so happy to hear that you had a memorable trip and that the Tallinn day trip, Lapland experiences, and northern lights were highlights for you. It’s especially wonderful to hear your kind words about the guide in Tallinn. I already sent to the provider your feedback about the guide!
Thank you as well for your honest comment regarding the hotel in Helsinki. We truly appreciate this feedback.
Thank you... Read more

Hi Mike & Jane,

Thank you very much for taking the time to share your feedback.

We’re so happy to hear that you had a memorable trip and that the Tallinn day trip, Lapland experiences, and northern lights were highlights for you. It’s especially wonderful to hear your kind words about the guide in Tallinn. I already sent to the provider your feedback about the guide!
Thank you as well for your honest comment regarding the hotel in Helsinki. We truly appreciate this feedback.

Thank you again and it was a pleasure to have you as our guests! I hope to help you plan another adventure to the region one day!

All the best,
Lilla and Moonika

Taiwan winter 2026
Taiwan | Dec 27 - Jan 2, 2026

Irit
Irit B.
Austin, TX | Reviewed on Jan 03, 2026
We ( my two college aged ) kids just completed a week of travel / vacation in Taiwan. We used Toplogy tour agency. They handled all of our bookings from our car transfers to hotels, our amazing tour guide who was with us the entire week Ken Ho.
From the initial planning phase I worked with Shirley who helped me figure out an itinerary that let us see some of central Taiwan as well as the northern coast and Taipe city. It was a well balanced itinerary that gave us some great experiences like...
Read more

We ( my two college aged ) kids just completed a week of travel / vacation in Taiwan. We used Toplogy tour agency. They handled all of our bookings from our car transfers to hotels, our amazing tour guide who was with us the entire week Ken Ho.
From the initial planning phase I worked with Shirley who helped me figure out an itinerary that let us see some of central Taiwan as well as the northern coast and Taipe city. It was a well balanced itinerary that gave us some great experiences like going to a tea plantation and picking tea leaves and than seeing the process of how the leaves are dried and processed. We had many other experiences where we got to interact with local people to see how they lived and their trades. Ken our tour guide was with us the entire week and drove us to all the locations, helped us with all the logistics like getting tickets, getting restaurant reservations and even helped us find someone to pick up and provide laundry service for all our clothes to be washed and folded in one day without us having to sit in a laundry facility for hours. And it was very affordable. He was very patient and had a very sweet disposition, always smiling and very knowledgeable about Taiwan’s history and the places we went to see. I highly recommend using Topology. We had a great experience in Taiwan this week and we owe much of it to them.

Local specialist: Shirley Fang
Shirley
Shirley Fang
Local specialist in Taipei | Replied on Jan 05, 2026

Hi Irit,
Thank you very much for your kind and thoughtful review. We are truly delighted to hear that you and your children had a wonderful week in Taiwan. It was our pleasure to assist with your itinerary planning, and we are glad the experiences and balance of the trip met your expectations. Although winter in Taiwan can be a bit cold, we hope that we can make every traveler who comes to Taiwan feel warmth and hospitality. We hope to have the opportunity to welcome you back to Taiwan in the future!
Best regards,
Shirley

Very helpful
Puerto Rico | Dec 23 - Jan 1, 2026

I
ilya t.
Boston, MA | Reviewed on Jan 03, 2026

Thank you for all your help.
I would have loved to get a summary of places to be, with addresses, and the exact times to be there and how long the event would take. However, I understand that in large part because our trip was so last-minute, it was hard to accommodate.
I really appreciated the extra restaurant suggestions, and being available and responding to messages during off-hours and on holiday days!
Thank you for making it a memorable vacation.

Local specialist: Isabel Rosario
Isabel
Isabel Rosario
Local specialist in Dominican Republic | Replied on Jan 05, 2026

Ilya and Jessica,

Thank you so much for your kind words and for trusting us to support you with your trip to Puerto Rico. It was truly a pleasure working with you.

I would be more than happy to welcome you back to Puerto Rico anytime and to assist you with planning future trips to any destination you’d like to explore.

Thanks again.

Best,
Isabel

Guides were great. Knowledgeable and pleasant...
Spain | Dec 27 - Jan 2, 2026

Slatipac
Slatipac R.
Ashburn, VA | Reviewed on Jan 03, 2026
Guides were great. Knowledgeable and pleasant. Wineries were fantastic! Transportation was also on point. Very communicative and the app. specific to our drivers was very informative. Locations of both hotels could not have been better. Hotel Regina oddly was very loud. The hotel must have extremely thin walls because even without my hearing aids, I could hear stomping, vacuuming, talking, running, vacuuming, yelling, vacuuming, all night long 😂 lol. However, hotel Regina had great service... Read more

Guides were great. Knowledgeable and pleasant. Wineries were fantastic! Transportation was also on point. Very communicative and the app. specific to our drivers was very informative. Locations of both hotels could not have been better. Hotel Regina oddly was very loud. The hotel must have extremely thin walls because even without my hearing aids, I could hear stomping, vacuuming, talking, running, vacuuming, yelling, vacuuming, all night long 😂 lol. However, hotel Regina had great service and breakfast and overall we were happy with our stay. The Girona Hotel was also fantastic. Oddly enough, upon arrival, there was no one to let us in the door. Fortunately our driver was kind enough to stay with us and help try to reach someone in the building. Eventually a room service worker opened the door, to which we then entered the reception area and waited an additional 5 min. before seeing anyone. Very appreciative of the driver. The room was super cool and a unique hotel. Again, an overall fantastic experience.

Hotel Reviews
Hotel Palau Fugit
Girona
Authenticity & Character
Cool room. We had a lovely little balcony overlooking the street.
Location
Central-walking access to everything.
Staff
The massage therapist was the sweetest lady. We both got massages while there and she was wonderful!
Cleanliness & Comfort
Hotel Regina
Barcelona

This hotel is so perfectly located. Everything is with easy access. It is a smidge loud. Must have thin walls, but we were still very pleased with our stay.

Authenticity & Character
Location
Easy walk to everything we wanted to see and/or easy access to transportation. A taxi stop was just out front and metro was a block away.
Staff
Everyone was so helpful and pleasant. Grateful for the hotel umbrellas the first day to borrow!
Cleanliness & Comfort
Activity Reviews
Private Gaudí Architecture Walk with La Sagrada Família
Private Gaudí Architecture Walk with La Sagrada Família
Barcelona

Loved the private guide. As someone who has hearing aids, a big group would be difficult for me to hear. Our guide was very knowledgeable and passionate about Barcelona. Pace was perfect, and no lines! Our guide is also very well known among the tourist areas! We really enjoyed our time.

Quality of Experience
Guides, Drivers and Staff
We used the metro with our guide and he was sure to show us how to, so we were able to explore on our own the next day!
Transport
Wonders of Girona Guided Walk
Wonders of Girona Guided Walk
Girona

Guide was very knowledgeable and friendly. We appreciate all of the suggestions for dinner, etc.

Quality of Experience
Guides, Drivers and Staff
Transport
Our driver to Girona, not only asked us prior if we’d like a water, he proceeded to wait and help us get into the hotel. He then reached out later with dinner suggestions for us!!
Penedès Vineyards, Wines & Tapas Day Trip
Penedès Vineyards, Wines & Tapas Day Trip
Barcelona

The two ladies at both wineries were just lovely. Personable, knowledgeable, and so very kind.

Quality of Experience
Guides, Drivers and Staff
Transport
The app. suggested just allowed for clear communication. Everyone was on time or early!
Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Jan 12, 2026

I appreciate you sharing such a detailed and thoughtful review! I'm so happy to hear that you enjoyed your time with us. A BFF trip is always such a special occasion! I also thank you for calling out both the highlights and the quirks 😊 all feedback is great feedback and helps us improve our services for future trips. I'm looking forward to seeing you at kimkim again in the future!
Coraima

It was awesome working with Imane, she was ve...
Morocco | Dec 21 - Dec 27, 2025

H
Harveen S.
Portland, OR | Reviewed on Jan 03, 2026
It was awesome working with Imane, she was very knowledgable, flexible, patient and accommodating.
She was able to draft the trip as we envisioned.
Read more

It was awesome working with Imane, she was very knowledgable, flexible, patient and accommodating.
She was able to draft the trip as we envisioned.

Hotel Reviews
Hotel Jadali
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Fès - Relais & Châteaux
Fès

what a cute place in the Medina! very well built! quiet a gem

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

quite a experience! loved it

Authenticity & Character
Location
Staff
Cleanliness & Comfort
it was a awesome experience
Ksar El Kabbaba
Skoura

What a hidden gem! super cute

Authenticity & Character
Location
Staff
Cleanliness & Comfort
very cute hidden gem, better than expected
La Mamounia
Marrakech

Stunning !

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Outstanding in every way
Activity Reviews
A Relaxing Hammam Experience: The Art of Moroccan Wellness
A Relaxing Hammam Experience: The Art of Moroccan Wellness
Morocco
Quality of Experience
Guides, Drivers and Staff
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes
Quality of Experience
Food
Guides, Drivers and Staff
Transport
ATV Ride in the Dunes of Merzouga
ATV Ride in the Dunes of Merzouga
Merzouga
Quality of Experience
Guides, Drivers and Staff
Transport
Skoura to Merzouga via Dades valley, Todra Gorge, Erfoud, Rissani & Camel Ride
Skoura to Merzouga via Dades valley, Todra Gorge, Erfoud, Rissani & Camel Ride
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Transfer from Merzouga to Fes: From Sahara Sands to Imperial City
Private Transfer from Merzouga to Fes: From Sahara Sands to Imperial City
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Transfer from Marrakech to Skoura via Ait Benhaddou & Ouarzazate
Private Transfer from Marrakech to Skoura via Ait Benhaddou & Ouarzazate
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Marrakech Evening Food Tour
Marrakech Evening Food Tour
Marrakesh

very knowledgeable tour guide Sohail, he was great and accommodating

Quality of Experience
Guides, Drivers and Staff
Transport
Sunrise Hot Air Balloon Ride in Marrakech
Sunrise Hot Air Balloon Ride in Marrakech
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Majorelle Gardens
Visit Majorelle Gardens
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Imane Ouriche
Imane
Imane Ouriche
Local specialist in Agadir | Replied on Jan 03, 2026

Hi Harveen,

Thank you for your kind words! It truly means a lot to me. I loved working with you, and it was a pleasure being part of your planning process. I’m happy to hear that the trip came together just as you envisioned.

Wishing you many wonderful travels wherever your journeys take you next!

Regards,
Imane

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.