Kimkim Trip Reviews

I’ve been traveling for 40 years and I am rather picky at this point. We found this trip incredibly easy to plan. Majid listened carefully to our preferences and did a great job adapting what he first proposed. The trip would not have been the same without our driver, Said. He met us when we stepped off the boat in Tangier and then dropped us in Casablanca 10 days later. He was the right amount of tour guide, balanced with letting there be quiet in the car. He went out of the way to tailor each day to exactly how we wanted to spend it. Every single local guide was exceptional and that is saying a lot. Highlight for us was a hike in the Dades valley followed by lunch at the guide’s home. I can’t recommend this team enough. Superior compared to many of the trips I’ve taken with the highest end tour companies at a much higher price.

This is our third trip with Kimkim. We absolutely had a wonderful time traveling by car in Norway. We couldn’t have done it without our Kimkim consultant, Kadri, booking agent, Fenne, and 24/7 assistance agent, David. It was a beautifully smooth operation they run as a team. Kadri listened to what we wanted: slower pace, and accommodations (boutique hotel, cottage or cabin) with beautiful views and balcony or deck when possible. She met our wish to perfection! You cannot imagine how much we enjoyed staying at each hotel, cottage or cabin with absolutely gorgeous views!! Fenne did all the bookings perfectly (which is not as easy as you think based on our experience), and she was always quick to communicate with us like Kadri. Lastly, but not least, David. We knew that there are a team of people on the other side of WhatsApp messages and calls, but we happened to get help from David most of the time. Norway is a large country with so many roads and ferries. There were some road closures as well due to snow David was always there to help us navigate our way. Just for a few of many examples, we once changed our itinerary at the last moment by going to Kvitnes to stay over night, rather than driving to Hennningsvaer directly as originally planned. We thought we just had to plug in the driving route with google maps, but it showed 2 ferry rides. So, we talked to David and he found a solution by plugging in 2 towns in between, that made it shorter routes without ferry rides. We couldn’t have done it, but he could do it quickly with his local knowledge. When our flight was delayed, he informed the hotel of our late arrival as well as arranging for our dinner. We loved the seamless team efforts to make our Norway experience just so superb beyond our imagination! Thank you for everything. We loved our Norway trip and will cherish the beautiful memory forever.

Rome was unforgettable — and we owe so much of it to Mélanie! 🇮🇹❤️

This was our second time booking a trip with Mélanie, and once again, she went above and beyond. From airport transfers to tours, dining recommendations to unique local experiences, everything was thoughtfully planned and effortlessly executed.

What we appreciated the most was how flexible, attentive, and accommodating she was — always making sure our family's needs were met, even with last-minute changes. Thanks to her, we didn’t just visit Rome… we experienced it.

She even connected us with amazing local tour guides that made us fall in love with the city even more. We now have our go-to people in Rome!

Thank you, Mélanie, for making this trip smooth, memorable, and full of joy. Already looking forward to our next adventure with you! 🌍✨

Most all websites and others say it takes about 14 days to really see Japan. Well, when you're working with Leny of Kim Kim and you tell her we only have 7, she put together a most amazing trip we ever took...!!!!
Everything went as plan with no hiccups...!! If you're a little phone savvy, good with GPS and directions then all it takes ...!!
We went from Toyko, Hakone, Kyoto, Hirashima then Osaka with only our backpacks...!!!! With all the walking tours & running around, I even lost 10 pounds...!!!
The price was also very reasonable because we don't like 5 or even 4 stars hotels. All those we stayed in were clean and had everything we needed including washers and dryers...!!!
She also arranged out stay in South Korea as well, which that was also amazing. I told her i wanted to go see Busan as its use to be called Pusan when i was there in the Navy in 80-83. Our tour guide there show me the area the Sailors hang out, but it has really changed since then.
Don't take a chance on trying to do this yourself like i thought i was going to because you will not have a good experience.
Call the best in the business...!! Leny of Kim Kim...!!!!

This was our first trip with Kimkim as we had no prior knowledge of Colombia and thought it best to book some knowledge and experience. We were delighted with the whole experience. From the great Maria Jose and Richard in Bogota, the wonderful Claudia in Medellin and the super Evelyn and Sofia we were treated wonderfully and with such enthusiasm that each guide had in sharing their country with us. At every step of the way we were advised very well by Margarita and Marcela and the whole trip had the perfect balance of being well structured enabling us to see a do many things that we wouldnt have done if we were solo travellers and all without being too rushed. A great experience.

Booking our family's trip to Costa Rica with kimkim was easy and streamlined. We simply told Gustavo what we were interested in doing & seeing, and what level accommodations we wanted, and he came up with a fantastic itinerary, including transfers between airports, hotels and activities, as well as great activities that we only needed to tweak a little on our initial call with him. In Monteverde, we particularly loved the zip lining at Treetopia Park Monteverde, our birding guide, Oscar with Ocotea Tours & Transfers (who was very flexible and indulging based on our birding priorities), and our coffee & chocolate tour with Katherine at Don Juan Monteverde. The treetop dining experience at San Lucas Treetop Dining Experience was fun too, and the food was delicious. In Sámara, we enjoyed our fishing and snorkeling adventure with Sámara Adventures, even though we didn't catch fish--but we saw lots of dolphins right up close to our boat! Our hike at the Werner Sauter Biological Reserve was good too--lots of wildlife. I would say that the Scarlet Macaw Refuge and Breeding Center Experience was a little disappointing; it was scheduled for 3 hours but only lasted about 1.5 hours including transportation; we had hoped to see the actual breeding facilities but only saw the macaws being fed by staff. This was great, but since we were staying at nearby Punta Islita, we had seen several of them flying around and eating in the trees on the resort property by the time we attended the experience. I will say that Punta Islita is a good 30 minutes away from Sámara, and 2 of our 3 experiences were in Sámara, so there was a lot of driving. The Hotel Punta Islita offers many of the same tours and adventures that we had with Sámara Adventures--so maybe we could have had fishing/snorkeling and hiking without as much driving if we'd used the hotel's options instead?

We loved our accommodations at the Cloud Forest Lodge in Monteverde and the Hotel Punta Islita, Autograph Collection near Sámara--especially the views and wildlife (mostly birds) at Cloud Forest, and the pool, beach access and wildlife (including howler monkeys & scarlet macaws) at Punta Islita. While both these accommodations are beautiful and fairly luxurious, they are both removed from local culture, making it more difficult to explore the nearby (far in the case of Sámara--about 30 minutes away) towns, restaurants and cultural life on foot without having to call a taxi or other ride service. They did have all the amenities we needed on site, but we found ourselves eating at the same hotel restaurant (which were still excellent) for most meals in each hotel. I wanted to have some local gallo pinto, but the hotel restaurant versions were not the same as the gallo pinto I got at sodas when I was in Costa Rica many years ago--and we never found the time to find a soda or smaller restaurant at which we could get authentic gallo pinto (though if we'd made more effort to call a taxi for a ride into town in Monteverde for lunch or dinner one day, I'm sure we could have found some!). In addition, neither of these accommodations seemed to have good suite options for a family of 3--2 adults and a teen son--that would allow for much privacy (Cloud Forest Lodge was better in this sense--at least there was a large bathroom). They would be better suited for a couple, or you'd have to book more than one room/suite.

Overall, we LOVED our trip to Costa Rica, and particularly loved the fact that booking with kimkim made it easy, with an easy-to-follow itinerary, so that we didn't have to worry about ground transportation (especially between airports & hotels) or scheduling of tours while in-country. It was great to have a schedule to follow, but also enough downtime to relax and enjoy the beauty of Monteverde and Punta Islita!

Hotel Reviews

Cloud Forest Lodge

Monteverde

Beautiful surroundings and views. Endémica restaurant is fantastic with so many delicious options and a beautiful fireplace and balcony. Very friendly and accommodating staff. Removed enough from Monteverde that you must call a cab to go into town. A little more difficult for families--we had the largest suite, the Tityra Junior Suite for our family of three (parents & 1 teen son), and it's still only one large room (with king bed & a daybed) with a large bathroom. In the future, I might book 2 different rooms. The nature trails around the property were great for hiking and some wildlife, and the bird viewing as well as cloud forest views from the balconies were excellent.

Authenticity & Character

in the middle of the cloud forest

Location

beautiful natural surroundings and wildlife

Staff

very friendly; we loved our waiter at Endémica Restaurant (who I think was the manager but can't remember his name!)

Cleanliness & Comfort

everything squeaky clean

Hotel Punta Islita, Autograph Collection

Bejuco

Beautiful surroundings, excellent pool, excellent beach access with great restaurant at the beach and beach-side service. Great amenities and options for activities--surfing lessions, bird watching, monkey sighting, etc. Excellent restaurant at the hotel itself. The mountain view room was excellent for wildlife sighting--we saw howler monkeys in the valley below and scarlet macaws in the tree above our little "yard".

Authenticity & Character

Great wildlife opportunities, beautiful beach, staff was wonderful. There is a cultural museum (which we didn't visit) but removed from opportunities to actually meet and mingle with local people.

Location

Absolutely beautiful with lots of wildlife and great beach, but removed from "nearby" town so no real opportunity to experience local culture.

Staff

Very accommodating

Cleanliness & Comfort

Very clean.

Activity Reviews

TreeTram, Hanging Bridges & Zipline Adventure

Monteverde

LOVED the ziplining! The hanging bridges were great too--saw lots of wildlife including many birds and a snake!

Quality of Experience

Ziplining was awesome! Hanging bridges were fun but more like checking a box.

Guides, Drivers and Staff

Ziplining staff was amazing. Our hanging bridge guide seemed to play favorites with some in our group a bit which could be a little off-putting.

Transport

Private Curi-Cancha Bird-Watching Experience

Monteverde

Oscar, our birding guide, was fantastic! Knowledgeable, and very accommodating to our birding priorities!

Quality of Experience

Guides, Drivers and Staff

Transport

Werner Sauter Biological Reserve Hike (Seasonal)

Sámara

Saw lots of wildlife including many "lifer" birds as well as howler monkeys! Learned lots about the local flora as well--very interesting. Great view of Sámara beach during the hike.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Coffee, Chocolate & Sugar Cane Experience

Monteverde

Katherine, our guide, was fabulous! We loved chatting with her and learning from her. I would highly recommend this experience!

Quality of Experience

Guides, Drivers and Staff

Transport

Treetop Dining Experience with Wine Pairing

Monteverde

The food was excellent and the service fantastic. The view was amazing!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Adventure Fishing and Snorkel

Sámara

We loved this adventure! Unfortunately, we were there during a season when the fishing wasn't great so we didn't catch anything--but our son (a seasoned fisherman) was OK with that ("that's why they call it fishing and not catching"). The boat ride was beautiful and we saw lots of dolphins right alongside the boat. The snorkeling was great too--our son spotted a ray as well as a turtle for us all! The boat driver & fishing guide were fantastic as well--and the fruit at the end of the ride was incredibly delicious!

Quality of Experience

Guides, Drivers and Staff

Transport

Scarlet Macaw Refuge and Breeding Center Experience

Sámara

It was fun to learn about the breeding project that has been so successful at reinvigorating the scarlet macaw population in Costa Rica--what a great accomplishment! In terms of seeing the macaws, we were led to the area where food is put out for them, which our guide did, and tons of them came to eat the food provided (these were birds that had been bred & hatched at the center then released into the wild after 2-3 years--the center provides less than 50% of their daily nutritional requirements--can't remember exactly how much--20-40%??--so that the released birds can learn to forage and survive on their own but have a backup just in case). So we learned a lot about the project and are happy that we were able to support the project. But we were hoping to see the actual breeding center itself--where the eggs are laid/chicks are hatched, and that wasn't part of the tour. Also it was billed as a 3-hour experience, and only lasted about 45 minutes (plus transportation there & back--about 10 min each way).

Quality of Experience

seeing the breeding area itself

Guides, Drivers and Staff

Transport

Five (maximum) stars: Mohamed, our guide for the days in Marrakech; very informative, very knowledgeable; very pleasant and patient; speaks English very understandably.
Five stars: Yasser (our driver); with us for our five days in Morocco. Also informative as to local customs, “do’s and don’ts” , speaks English well enough, very pleasant and communicative.
Five stars: Camp Inara, Agafay; good food; great surroundings; pleasant people; nice pool.
Four stars: Hotel Medina in Essaouira. Right outside the medina. Just below luxury category, but nice, comfortable, clean and well-located hotel.
Three stars: Riad Pachavana in Marrakech; nice accommodations, but seemed a bit “tired”. Clean and sanitary. Friendly, efficient employees. There was another riad in the restaurant where we dined, Maison Arabe, which seemed much more elegant, but probably more expensive. We wouldn’t discourage a stay at Riad Pachavana, but it’s not a five star place (nor was it advertised as such).
We were favourably impressed with Morocco, it’s people, places and receptiveness to tourists - reserved, but helpful. I would return. ,

Activity Reviews

Marrakesh Evening Food Tour

Marrakesh

Three stars, but likely because we are finicky eaters.

Quality of Experience

Food

Generally good quality; good value for cost; fish was fresh and tasty.

Guides, Drivers and Staff

Yasser and Mohamed were both great, for the reasons in the body of my review.

Transport

Comfortable, roomy, modern car

Half-Day Guided Tour of Marrakech

Marrakesh

Comprehensive; our guide, Mohamed, was fantastic.

Quality of Experience

Guide, driver, camp Inara.

Food

(It’s just our particular tastes - we didn’t visit for the food.

Guides, Drivers and Staff

Transport

Guided Tour of Majorelle Garden

Marrakesh

Self-Guided exploration of Essaouira Medina

Morocco

Wind was especially strong the day we were there and that negatively interfered with the experience.

Anders was amazing at setting up my trip. He answered all my many questions and helped design a wonderful itinerary.
Jacob was there everyday when I emailed . and was always so helpful and encouraging!

Hotel Reviews

Quality Hotel Ålesund

Ålesund

Lovely hotel. Right there in town. Great breakfast buffet. Very helpful staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Scandic Torget

Bergen

Perfect location! Comfy bed!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Art Nouveau and Maritime History Tour

Ålesund

Lucas our guide was warm and personable and had great knowledge about the history of Alesund.

Quality of Experience

Guides, Drivers and Staff

Transport

Fløibanen Funicular Experience (tickets included)

Bergen

Quality of Experience

Liz is excellent. Knowledgeable, timely, patient, helpful. The hotels she recommended were spot on; great location, beautiful views, excellent customer service. All pick ups and tours went off without a problem.

All guides and drivers very friendly, and willing to take their time with us. Also if the tour went on beyond the planned time.
all 3 maya site visits (Tikal, Xunantunich, Caracol) were fantastic, we could spent so much time here.
Unfortunately the option to extend the visit to Tikal to 2 days came a bit too late, but would have been a good choice.

Hotel was from a price point overrated, also many some points not up to standard, deteriorating. Also the spa debacle was a bad experience. Even afterwards none of the staff at front desk or resort management came to us to review and discuss this …
Food and staff (except at front desk) were very friendly and customer oriented.

Last day was a bit disappointing, as we went for a very long drive to jaguar reserve, and this was just a walk in the forest, no animal seems. This became a wasted day to be honest, and we should have gone somewhere else.

In general people In Guatemala and Belize were very friendly, great hospitality, never felt a situation that we came in an uncomfortable situation. Also complement to the guides and drivers, but we felt taken care of and safe.

Hotel Review

Ka'ana Resort Boutique

San Ignacio

Too expensive for what is being offered. Very friendly staff, although front desk experience related to spa treatment was very rude and not professional at all. Food was good, nice special dinner menu/buffet and 3 days On many aspects the resort lacks maintenance, like entrance from road is very poor, room had many small issues, etc etc.

Authenticity & Character

Location

Staff

Staff very friendly, except issues with front desk staff

Cleanliness & Comfort

E

Activity Reviews

Discover Xunantunich

Belize

Fantastic

Quality of Experience

Guides, Drivers and Staff

Transport

Tikal Maya Ruin

Belize

Amazing

Quality of Experience

Guides, Drivers and Staff

Transport

Thank you!

Belize

Quality of Experience

Guides, Drivers and Staff

Transport

The

Enjoy Barton Creek

Belize

Very good experience also the swimming

Quality of Experience

Guides, Drivers and Staff

Transport

Bit an old van

¡Welcome to Belize!

Belize

All good

Quality of Experience

Guides, Drivers and Staff

Transport

Caracol

Belize

Amazing

Quality of Experience

Guides, Drivers and Staff

Transport

We had a better van this time

Waterfall swimming and Jungle trekking

Belize

The

Quality of Experience

Guides, Drivers and Staff

Transport

Jaguar Preserve

Belize

Disappointing, long drive and not much to see. No jaguars in the facility, museum was of poor quality

Quality of Experience

Guides, Drivers and Staff

Transport

We did several things during our time in Finland. Just enough to keep busy but not burn out First, our trip organizer, Emerson is 10 stars. His attention to detail and organization ensured a stress free trip. THANK YOU!!

Of the 4 organized tours, two really stood out: the northern lights tour and visiting Tallinn. The northern lights tour with Beyond Arctic in Rovaniemi was excellent. Our guide (Leevi) was great and the gear provided was very much needed for the cold elements of the arctic. We were fortunate to see a great show!
The tour of old town in Tallinn with guide, Christopher, was AMAZING! Full of knowledge and funny! We did a day trip to Tallinn, but it deserves a couple of days to explore both old town and the new town! We grabbed a quick bite from The Third Dragon Medieval Tavern that is located in the old courtroom of Tallinn Town Hall. It was fun, the staff in character and the Elk soup broth was the perfect belly warmer on a cold day. Be sure to wonder off on side streets to find crafts off the beaten path. We visited Puupank. They have beautiful wood crafts.
I highly recommend using KimKim and will again in the future. Thank you!

Thanks to Katie, we had such an amazing trip that we will remember forever. My mom always wanted to see Norway, her father’s home, and Katie made it possible. She created a plan that accommodated our different ages, needs and desires for the trip. We had a busy season prior to the trip and I would not have had the time or knowledge to plan this myself. Communication was great and the process was collaborative, in that we were asked about our preference every step of the way. We received a detailed plan, including ready-to-print/save tickets, itineraries, and essential information. Everything went smoothly and we really enjoyed all of the activities planned as well as the selected accommodations. It was also nice knowing that there was a local contact person in case something went wrong. We are grateful to Katie and KimKim for such an unforgettable experience.

Michael was amazing at putting this trip together - many many thanks for such a wonderful experience. He was so responsive, kind, and accommodating to our many requests. Our guides and drivers were also wonderful. Anderson (driver) was beyond great. He couldn't do enough for us, and always ready to be helpful with a smile. Carlos, Danna, Adrianna, and Joithe were great, with a special shout out to Carlos for his great care, to Danna for imparting her knowledge, and to Adrianna for giving us such a great intro to Colombia. I really couldn't be happier. Such a great trip.

It was my first time to Italy and kimkim made this one of my best travel experiences. Lorenzo was very detailed with the plan and checked in several times to make sure things were going smoothly. I loved the Amalfi Coast and Rome. Our fiat 500 tour guide Andrea was well informed, amazing tour, history, and pictures. The wine tasting experience at Le Vigne di Raito with Alfonso one of my best wine tasting experiences I've had and the food was delicious. In Rome the walking tour with Maurizio and food tour with Victoria was top tier. The private transfers made things very smooth but I will say our best driver was Gaetano he was like a driver/tour guide. We are ready to think about our next trip for KimKim to plan.

Hotel Reviews

Hotel Floridiana

Amalfi

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palazzo Caruso

Rome

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Trastevere Food Tour

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Walking Tour of Rome

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Fiat 500 Tour

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Wine Tasting and Lunch in Amalfi Coast

Italy

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Welcome to Rome!

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Arrivederci, Italy!

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Marcela did an amazing job of planning our family trip to Chile! Prior to the trip, she worked with us on making itinerary choices and was very responsive in answering questions. Marcela was in touch throughout the trip and even proactively rearranged the itinerary based on the weather forecast.

We visited Santiago, Atacama and Puerto Varas over 10 days. The local guides in each destination were friendly, knowledgeable and reliable. Transfers were smooth. Atacama is breathtaking and offers many unique experiences. While we didn't encounter many other families, we found the activities very family-friendly (worth mentioning most days were very early starts). Puerto Varas was beautiful as well, a little more laid back than Atacama.

Thank you Marcela!

Hotel Reviews

NH Ciudad de Santiago

Santiago

Hotel Poblado Kimal

San Pedro de Atacama

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Cabaña Del Lago Puerto Varas

Puerto Varas

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Santiago City Tour - Private

Santiago

Quality of Experience

Guides, Drivers and Staff

Transport

An Adventure in Colombia with Friends
We had an amazing time in Colombia. Michael Gold assisted me in creating an itinerary which was informative, creative and exactly what I had in mind. It was my first time to Colombia and as a travel advisor, I wanted to be able to share my visions of the country with my colleagues and clients. Adrianna in Bogota was wonderful. The chef's dinner on our first night was a wonderful introduction to the country. Carlos in Medellin helped us to sample the foods and culture of the country. Our time in Tayrona Park was informative and delightful. Cartegena was great with Luis as was our cooking class.
All in all, Colombia is a country of diversity in topography, foods, weather and culture. I loved my experience.

Activity Reviews

Traditional Dinner - Top Chef Private Dining

Bogotá

Fabulous! Food, service and knowledge about the country.

Bogota's Essentials (City Tour & Monserrate)

Bogotá

Wonderful!

Quality of Experience

Guides, Drivers and Staff

Transport

Medellín Transformation Tour

Medellín

Carlos make the best of the weather. He brought us to Commune 13 which I had wanted to see.

Quality of Experience

Guides, Drivers and Staff

Transport

Visit Cocora Valley, Coffee Farm & Salento

Salento

Loved it! Guide was very entertaining and informative

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We had a wonderful time on our trip. The Netherlands were everything we had hoped for and more.
The hotels and staff were very nice and accommodating and we appreciated having breakfast available each morning. The OV chip kaart made getting around fairly easy. I am sorry we couldn’t mail it back as you asked. Hotel CitizenM wouldn’t accept it.
We loved the museums, especially the Resistance and Van Gough. I do wish we would have had tickets to the introduction program at the Anne Frank House. We enjoyed the tours, especially the food tour.
On our last day we decided not to visit Kinderdijk. We decided instead to travel to The Hague and visit Mauritshuis. It was a wonderful day. In hindsight we should have agreed to a day trip to Brussels, Delft, or The Hague as BeattheDutchtravel had recommended.
Our trip was great, however there were several issues that caused confusion, anxiety, wasted time, and money loss.
1. The day before our trip we did not yet have all tickets.
2. Day 2: We were told our food tour was from 3-7pm. At 2:00 the guide called to say the tour had started and we would need to reschedule. This was not possible. We were in route but it would take us 45 minutes to get there. Thankfully, the rest of the group agreed to wait on us but sadly, we did miss the first stop of apple pie.
3. Day 3: We arrived at Keukenhof at 9:00 as scheduled. We toured until 11:15 (researching showed this is average time to spend). We were scheduled to explore the bulb area by Twizy from 3:30-5:30pm. I am not sure what we should/could have done for over four hours waiting. Sadly, this was something I was especially looking forward to doing but could not justify waiting in the cold for four hours.
4. Day 5: our itinerary was extremely confusing. It stated that our 4-town day trip would be from 9:15am-3:45pm. It also said the starting time was 12:00. We showed up at 9:00 to be told the tour is from 12:00-6:30. We were also told that we were given the wrong place for the tour to start. We waited around for three hours but thoroughly enjoyed the day. I only wish we would have known for sure of the later start time so that we could have spent our morning better.
I understand that mistakes happen, and scheduling can be troublesome. We have used travel groups in the past but have not had issues like this before. We have enjoyed using KimKim (Rome, Florence, Berlin, Munich, Austria) in the past and have referred several others. Even though we feel that this trip was not planned or scheduled as well as the others will use KimKim again.

> All our guides were phenomenal. Alex at Amboise, Fabian at Bordeaux as well as the guides at Bordeaux for the cheese and wine tour as well as the chocolate and pastry tour guide at Paris.

> All the private transfer pick ups, drop offs, etc. were all really good.

> My only criticism is the train ride. We all couldn't be together from Bordeaux to Paris. As we were traveling with 2 young kids, that was hard. We were able to talk to the people and figure out a solution but this was not ideal.

Hotel Reviews

Grand Hotel du Palais Royal

Paris

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Le Manoir Saint Thomas

Amboise

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Le Burdigala

33000

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Photo Shoot in Paris

Paris

Javier was great. We had 2 young kids and he was very accommodating. We are still waiting for professionally touched pictures but so far they look great.

Quality of Experience

Discover the mythical Loire Valley Châteaux & Hot Air Balloon Flight

France

The Chateaux visits were great. Alex, our guide, was fantastic. Very family friendly and our kids absolutely enjoyed the time. We had to unfortunately miss the hot air balloon since it was cancelled due to poor weather.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Gourmet Food & History Walk

Bordeaux

Overall good experience but the guide didn't know that we did not eat meat. There was charcuterie also planned but we skipped it since none of us were meat eaters.

Our guides were very well informed and most of them provided detailed histories of Spain and details of the Spanish culture. I thought our guide for the Prado was especially impressive with her knowledge of art and Spanish history. It was a phenomenal experience. Our guide in Toledo and the two drivers/guides for the trips to Avila & Segovia and the White Villages & Rhonda were also very knowledgeable and provided an enjoyable tour for our group. Also loved the Royal Palace and intriguing stories from our guide.

Our accommodations were also first rate and everyone was very friendly. I would recommend your company to anyone interested in obtaining help with their tours. Thank you.

Activity Reviews

Short Prado Museum Visit

Madrid

Our guide was impressive!

Quality of Experience

Guides, Drivers and Staff

Private Ronda & White Villages Day Trip

Seville

Quality of Experience

Guides, Drivers and Staff

Transport

Private Toledo Day Trip

Madrid

Quality of Experience

Guides, Drivers and Staff

Transport

Private Visit to Seville’s Cathedral & Alcázar

Seville

Quality of Experience

Guides, Drivers and Staff

Royal Palace Visit

Madrid

Quality of Experience

Guides, Drivers and Staff

Private Day Trip to Ávila & Segovia

Madrid

Quality of Experience

Guides, Drivers and Staff

Transport

Private Flamenco, City & Tapas Experience

Seville

Quality of Experience

Guides, Drivers and Staff

Bali and Komodo Island. Had the best time! Well organized trip.