Kimkim Trip Reviews

4.8
Based on 16,654 ratings
Read 16,654 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

I have to tell you that I have never had such...
Italy | May 15 - May 28, 2025

Elysa
Elysa D.
Storrs, CT | Reviewed on Jun 04, 2025
I have to tell you that I have never had such an experience that actually exceeded my expectations. This was a 10th year anniversary .the Kim Kim TEAM made it an absolute dream. Prior to going to on the trip my assistant Melanie was helpful in choosing the destinations. We wanted to go to gave me other advice, including what not to pack into a day, tip information other questions I had during the trip once in ItalyI was contacted daily by WhatsApp my guide in Italy, who made sure that... Read more

I have to tell you that I have never had such an experience that actually exceeded my expectations. This was a 10th year anniversary .the Kim Kim TEAM made it an absolute dream. Prior to going to on the trip my assistant Melanie was helpful in choosing the destinations. We wanted to go to gave me other advice, including what not to pack into a day, tip information other questions I had during the trip once in ItalyI was contacted daily by WhatsApp my guide in Italy, who made sure that everything was perfect from Beginning to end. She texted me every day to see how my day went and to provide the passes for the tours for the next day. Assured that we were picked up, we were supposed to. What I could not believe that every single pick up and drop off an activity was exactly as planned. We had some wonderful guides along the way.Agota from Lee Italian side of the tour and one of the guy, Sarah, who drove us to a few places in one day was very pleasant. In fact, I left something in the car and she was kind enough to bring it to a hotel where I could pick it up the next day. I have never been so happy in a foreign country. We went to so many places Florence Venice the Amalfi Coast Sorrento I couldn’t have asked for better weather better a trip organization and I was happy to have the free days that we could wander around and get lost. Incredibly Google maps worked fantastically. We had a great meal everywhere. We went in Italy, which was of course expected Rome was wonderful. We had a great meal at Lampa, which I cannot_more. I had fun wandering to the Trevi fountain, which make sure you know what days of the week they’re cleaning it because I was surprised on a Monday morning when it was the water was off, but check the Internet and explained that it would be on later so we went back and had a great time. I cannot_how fantastic and easy the store company made it. We would certainly use them again my husband, who never left the country I was worried about going was very relaxed and comfortable The the entire time and we felt very taken care of. He’s actually wanting to go back to Italy next year, so this was an enormous prize for all of us thank you so much for all what you did for us .

Hotel Reviews
Hotel Villa Pinciana
Rome

We stayed at the Hotel Villa Pinciana for our first and last nights in Rome. The room itself was very small, reminiscent of a cruise ship, with just enough space for a king-sized bed and two side tables. Although it felt cramped, I was pleasantly surprised by the large patio that accompanied the room—it was as big as the room itself and beautifully adorned with flowers and seating. I heard the hotel used to be an embassy of some sort, which is interesting. Despite its small size, there were no issues with water or bugs. Overall, a decent stay, but not exceptional in terms of room size.

Hotel Porta Faenza
Florence

The hotel in Florence, Hotel Porta Faenza, was absolutely lovely. The room, though not massive, was very comfortable and sported a beautiful and spacious bathroom. It felt like a welcoming place to return to after a day exploring Florence. Definitely one of the highlights of our accommodations during the trip.

Activity Reviews
Deep wine Chianti and San Gimignano
Deep wine Chianti and San Gimignano
Florence

The Deep Wine Chianti and San Gimignano tour was a delightful experience. The vineyard itself was beautiful, and the lunch provided was very nice. The only drawback was that the sales pitch for the wine was quite heavy, which led me to purchasing more than I initially intended. Apart from that, it was quite enjoyable—just be prepared for the sales part!

Boat tour along the Amalfi Coast
Boat tour along the Amalfi Coast
Sorrento

The Boat tour along the Amalfi Coast was absolutely wonderful. The views were stunning, and the experience was truly one-of-a-kind. It's the kind of tour that makes you love Italy even more. A definite highlight of our trip!

The Ruins of Pompeii & Winery on the Vesuvius
The Ruins of Pompeii & Winery on the Vesuvius
Italy

Unfortunately, the tour of The Ruins of Pompeii was a bit disappointing. Our guide was rather unengaging and made the tour less enjoyable than I had hoped. We did have a nice lunch afterward, which improved the overall experience a bit.

Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Jun 05, 2025
Dear Elysa,
what lovely words. Thank you so much. From the first day right up until the end of your trip, you were the perfect guests. I remember your doubts before booking and I remember thinking how special this trip must be to your both, so reading your words and seeing more of your beautiful pictures (thank you for sharing them along the way too) just proves what a fabulous holiday you both had, and here at ItalyCharme and Kimkim we are delighted to have been part of such beautiful...
Read more

Dear Elysa,
what lovely words. Thank you so much. From the first day right up until the end of your trip, you were the perfect guests. I remember your doubts before booking and I remember thinking how special this trip must be to your both, so reading your words and seeing more of your beautiful pictures (thank you for sharing them along the way too) just proves what a fabulous holiday you both had, and here at ItalyCharme and Kimkim we are delighted to have been part of such beautiful memories.

The booking and concierge team do a pretty excellent job to make it all work and our drivers, guides and suppliers all care for what they do and I'm pleased it shows!

Thank you once again for trusting me with your anniversary and I can't wait to book your next trip to Italy!

Take care and you know where I am!
Melanie

Fabulous trip to Iceland
Iceland | May 12 - May 20, 2025

L
Lisa R.
Atlanta, GA | Reviewed on Jun 04, 2025
We had a spectacular trip to Iceland. Adam planned a very doable itinerary for four people ages 64-71. Everyday we saw unique and stunning sites. The excursions put the trip over the top! We loved the Sky Lagoon, the amphibian boat tour of the icebergs, and of course Westman Islands and the dozens of puffins. The hotel accommodations were wonderful, and the breakfasts were surprisingly excellent. I was pleasantly surprised that everywhere we went they had gluten free options and delicious... Read more

We had a spectacular trip to Iceland. Adam planned a very doable itinerary for four people ages 64-71. Everyday we saw unique and stunning sites. The excursions put the trip over the top! We loved the Sky Lagoon, the amphibian boat tour of the icebergs, and of course Westman Islands and the dozens of puffins. The hotel accommodations were wonderful, and the breakfasts were surprisingly excellent. I was pleasantly surprised that everywhere we went they had gluten free options and delicious bread.

Hotel Review
Hotel Reykjavík Saga
Reykjavík

In the center of the city, wonderfully comfortable beds, absolutely delicious breakfast buffet with breads, pastries, yogurt, nuts, cereals, eggs, sausages, gluten free bread....

Authenticity & Character
The hotel is modern, attractive, and comfortable.
Location
It is in the center of the city walkable to all Reykjavik sites
Staff
Cleanliness & Comfort
Activity Review
Jokulsarlon glacier lagoon amphibian boat tour
Iceland

I had never seen an iceberg up close. The lagoon, in the middle of nowhere was a remarkable site, and to be on the boat and float among the enormous chunks of ice and see the seals play was almost other-worldly.

Quality of Experience
The guide was very knowledgeable.
Guides, Drivers and Staff
Transport
The transport was unique - a boat on truck wheels that drove into the lagoon and floated!
Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Jun 04, 2025

I'm so glad you had such a great time Lisa! I hope you'll remember your Icelandic adventure for many years!

Great Communication But Planning Could Be Better
Norway | Mar 27 - Mar 30, 2025

J
Jason W.
Los Angeles, CA | Reviewed on Jun 04, 2025
Mar was great until we were unfortunately changed specialist. The issue we had was we relied on the specialist to plan things based on timing and organization. However, there were multiple times where I had to review the itinerary and make them aware that it was physically impossible to do all the excursions because of time. For example - We were told we'd be leaving camp and would have time to do an activity before our dinner. Once looking at the full detailed itinerary, I noticed that... Read more

Mar was great until we were unfortunately changed specialist. The issue we had was we relied on the specialist to plan things based on timing and organization. However, there were multiple times where I had to review the itinerary and make them aware that it was physically impossible to do all the excursions because of time.

For example - We were told we'd be leaving camp and would have time to do an activity before our dinner. Once looking at the full detailed itinerary, I noticed that we'd be getting back to town only 30 minutes before our dinner and would not have time for the activity. They took note of this and adjusted but it was still an inconvenience for me to have to look at all the details and correct the mistake. This included also KimKim attaching the wrong tickets for certain excursions.

The communication while on our trip was GREAT. At one point our coinlocker would not open and the team was very helpful in communicating with the driver that it was causing us to be a few minutes late. The tours and excursions recommended by KimKim were all fantastic and we had a wonderful time. It would just have been nice to have a specialist who took into consideration timing a little better.

Local specialist: Mar Quiñones

A dream trip! Beyond our expectations.
Greece | May 8 - May 28, 2025

S
Susan S.
Dallas, TX | Reviewed on Jun 04, 2025
My sister and I enjoyed a 21 day dream trip put together by Chris at KimKim and managed by their local tour group, Mamakita Travel 12-a brilliant way to manage clients. Mamakita touched base with us on a daily basis through WhatsApp on where to meet our guides, when the driver would be arriving, our ferry tickets, etc...We felt like had family members looking after us. Chris, at KimKim did an excellent job choosing our hotels and our tours. I wanted four or five star hotels and on all but one... Read more

My sister and I enjoyed a 21 day dream trip put together by Chris at KimKim and managed by their local tour group, Mamakita Travel 12-a brilliant way to manage clients. Mamakita touched base with us on a daily basis through WhatsApp on where to meet our guides, when the driver would be arriving, our ferry tickets, etc...We felt like had family members looking after us. Chris, at KimKim did an excellent job choosing our hotels and our tours. I wanted four or five star hotels and on all but one occasion he delivered and the one hitch was remedied with the hour. Over the course of three weeks, we visited Athens, Crete, Santorini, Naxos and Nafplio, a town I had never heard of but Chris suggested it would be a good place to end our trip and he was right! It is a lovely town. We had a beautiful two story room with a view of harbor at the Hotel Ippoliti. Our hotel in Chania at the beginning of the trip was an eight century monastery, The San Salvatore. It has an incredible view of the harbor, the light house, sailboats coming and going and the shops and the restaurant lights twinkling on the water at night...Gorgeous, not to mention the wall of blooming Conferate Jasmine wafting across our patio and into our apartment! We were not disappointed that sand storm blew when we moved to Santorini sabotaging our actives. Our accommodations, the Lithies Traditional Homes was hard to believe there was such a place and we didn't want to leave! We loved the opportunity to bask in the view, drink wine, eat the olives and cheese we had been collecting. We painted, journaled, soaked in the hot tub and took advantage of the hospitality offered by Maria. Onto the island of Naxos, slight hitch in the hotels, but Chris had us moved within the hour to a boutique hotel up the street that we found very comfortable, Villa Flora and lovely. Over the course of our three week trip we took three cooking classes, several village tours, visited cheese making facilities, wineries and olive oil tours, of course all the ruins with excellent guides (a must), catamaran tours, swam in the Aegean Sea, walked 85 miles in three weeks and who know how many steps! Ate fabulous food, shopped and brought home many gifts and a life time of stories. Chris and Mamakita Travel 12 working in tandem did an excellent job ensuring we had a wonderful trip-and we did.

Hotel Reviews
Sweet Home Hotel
Athens

We arrived at this hotel after 30 hours of travel. Great location, super friendly and helpful staff, good breakfast. The room was subpar and a real disappointment for the first night a trip after a very long and tiring journey. It had me nervous about how the rest of the trip was going to be because I asked for four or five star hotels and the room on this one fell short. Quite. The view was a hubble of concrete construction across the street, the furniture looked like it was used. A rug that looked dirty but was probably just old and inexpensive. I din't want to walk on it barefoot. Just a real disappointment for the first night of a trip when you have so many months of planning and hours of travel. The location was good and the staff was very attentive but it is not luxurious, it's a three star. It will do. It not what I want.

Authenticity & Character
The room was lacking. A sore disappointment.
Location
Walk everywhere, felt very safe.
Staff
Friendly and efficient. Made up for the disappointing room.
Cleanliness & Comfort
Clean. Not particularly comfortable.
San Salvatore Monastery
Chania

Oh my God! Stay here! An old monastery built on the harbor with views of the light house, sailboats coming and going, people walking and fishing, Sunrise and full moon! Could not be more romantic, you feel like you are dreaming! A lovely breakfast delivered to your patio at whatever hour you request. Quiet and serene. Beautifully furnished and very spacious. Heads up, if you want to use the kitchen you must pay a different rate. We eat a big meal at lunch and like to have a happy hour in our room or on our patio in the evening for our dinner but were not allowed to use kitchen due to some legislation and the rate we paid for room. This was a little disappointing because the patio was enormous and the view was spectacular. It was would have been really special to enjoy the delicious Greek wine, cheese and olives and recount our day enjoying the view and fragrant wall of Confederate Jasmine that was blooming on the patio. But, the town is right outside the door and there were many restaurant options. We thoroughly enjoyed The San Salvatore, it is quite an experience.

Authenticity & Character
It is beautifully landscaped and furnished. It's an eight century old Monastery! You are living history!
Location
Excellent. On the harbor but removed from the noise of old town Chania.
Staff
Irene is gracious, attentive and kind. A fairly like person. We liked her very much.
Cleanliness & Comfort
Everything you want.
Olive Green Hotel
Heraklion

We stayed her one night after a day touring Knosses and the museum. It has a really good location and the room is big and very well laid out. This hotel was perfect for the short one night stay we had in Heraklion.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lithies Traditional Homes
Thíra

Can I give it six stars? It hit ALL the buttons! View, location, staff, amenities. We didn't want to leave. Ever! It was the best thing about Santorini!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ippokampos Beachfront Hotel
Naxos

This hotel was awful. It was like a woman's prison. I couldn't get out of there fast enough. Where should I start? The music blaring into the room from the outdoor bar, the full sun beating down on the tiny patio, no cover, no shade, no respite possible from the sun and heat, full exposure. If the person in the room next door came out of their room at the same time one person would have to step back in their room because the doors are so close. The bathroom, the door opened in and hit the sink so you had to step into the bathroom and straddle the toilet to shut the door to get to the shower. No chair, no desk, no bedspreads just sheets. The room was about 15X15. It was pure awful. I was shocked that a hotel of this caliber even came up on the radar it was so far off the mark from San Salvatore and Lithies. Naxos is amazing and the experience there deserves much more. Chris seems to really like this hotel and said his clients do, too. Possibly they have other rooms that measure up.

Location
Ippoliti Hotel
Nafplio

Sweet, sophisticated, quiet, accommodating and elegant. Ideal location. Extremely helpful and kind staff. Lovely and ample breakfast served every morning buffet style. Beautiful two story room with two balconies, a view of the harbor. Walk everywhere. Loved it!

Authenticity & Character
Beautiful and comfortable furniture in the room and lobby. Very clean and up to date. Nice little pool in the back with tables set for breakfast every morning. A great place to have a glass of wine in the evening.
Location
One block off the harbor, very quiet location. We felt very safe any time of the day or night and could get where ever we wanted in a matter of minutes. Great shopping, dining and people watching within minutes of walking out the door.
Staff
Very friendly and curious about your day. Helpful and kind.
Cleanliness & Comfort
Sofitel Athens Airport
Athens

Our flight was at 6:30am so we needed to end our trip at an airport hotel but the Sofitel did not disappoint. We got great massages at 6:30pm and relaxed in our room. for the evening. There was a mix up on room service and by the time we figured out dinner wasn't coming it is was too late to eat. The hotel compensated by making generous breakfast boxes for us for the airport in the morning-full of fruit, egg sandwiches and croissants. We fed a soccer team!

Authenticity & Character
Location
They had our luggage on a buggy and walked us across the street to our terminal at 4:30 am!
Staff
When room service realized they messed up on our dinner they called us and apologized and offered us the breakfast boxes for compensation. We really appreciated that.
Cleanliness & Comfort
Activity Reviews
Elafonisi and Milia Mountain Retreat Tour with Lunch
Elafonisi and Milia Mountain Retreat Tour with Lunch
Chania

The guide, Dimitri was very knowledgable, a great driver and fun to be with for the day.

Quality of Experience
Food
Guides, Drivers and Staff
En-route Rethymno Town & Historical Mainland
En-route Rethymno Town & Historical Mainland
Greece

This was an ok experience. We couldn't find the cultural art center so we ended up walking around and have a mediocre lunch. Very pretty town.

Quality of Experience
Guides, Drivers and Staff
We really enjoyed Christof, our driver. He picked us up at the airport in Chania and, again was our driver to Heraklion. Super fun guy.
Transport
The driver.
Cretan Villages Food & Culture Tour
Cretan Villages Food & Culture Tour
Greece

Wow, Nico, our guide was amazing! He had so much personality and was so knowledgeable. He made this day.

Quality of Experience
Food
It was fine. Not great. Maybe I wan't hungry.
Guides, Drivers and Staff
Nico!
Transport
Naxos Villages Private Driving Tour
Naxos Villages Private Driving Tour
Naxos

It was a really sweet day. We enjoyed the company and seeing another side to Naxos.

Quality of Experience
Guides, Drivers and Staff
Transport
Santorini Farm Tour: Food & Wine
Santorini Farm Tour: Food & Wine
Santorini

Our guide, Maria was very knowledgeable and energetic. She knows a lot about the wine and methods of growing grapes in Santorini. We enjoyed her discussion and learned a lot. The winery was beautiful. The food/farm part of the tour was kind of disappointing except that we got to visit with Maria and the other couple outside in a picnic setting which was very pleasant. We appreciated learning the farming techniques of Santorini. I think we all would have preferred a different menu which we all could have participated in making- some cheese, some good bread, olive oil and olives with some wine instead of making seven tomato recipes when tomatoes aren't even in season. Just my thought. The dishes were not flavorful and I would not make any of them again. I can't even remember what we ate except the tomato fritters and they were pretty tasteless. I would not recommend this tour.

Quality of Experience
I'm sorry, I'm not a good one to ask about Santorini. Outside of Lithies, I was disappointed in Santorini. I found it boring and the landscape didn't appeal to me accept for the Caldera view. We had toe excellent meals there, saw some really fine art and did some shopping but two nights in Santorini would be sufficient ONLY because we were at Lithies Traditional Homes.
Food
Premium Sunset Catamaran Cruise in the Caldera lagoon
Premium Sunset Catamaran Cruise in the Caldera lagoon
Santorini

Cancelled due to sandstorm

Sailing Tour around Naxos
Sailing Tour around Naxos
Naxos

Super fun! Beautiful boat! Gorgeous water. Not too many people on board, 17. Great crew.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Awesome yacht!
Food Tour in Naxos Town
Food Tour in Naxos Town
Naxos

We had a charming guide but I was so upset over the hotel situation I couldn't enjoy our tour that evening. However, over the course of our five days in Naxos we did go back to several of the place she introduces us to.

Private Farm to table Cooking Class in Naxos
Private Farm to table Cooking Class in Naxos
Naxos

LOVED our day!!!

Quality of Experience
Maria and her husband and their farm is the authentic experience. We thoroughly enjoyed our day and the experience. It was one of the highlights of our trip.
Food
We liked making it! It was tasty and healthy and we will make it for our friends.
Guides, Drivers and Staff
Transport
Epidaurus & Olive Oil Guided Tour
Epidaurus & Olive Oil Guided Tour
Nafplio

Wow! Amazing. Loved having Martina as our guide. She made the experience very special We were both blown away with the experience at Epidauarus. Our private Olive Oil tour was really special. Having the tour to ourselves was really cool and they lunch they served us was totally unexpected. We were so surprised when they gave us each a bottle of olive oil!

Quality of Experience
Guides, Drivers and Staff
Transport
Island-Hopping to Hydra from Nafplio
Island-Hopping to Hydra from Nafplio
Nafplio

Long drive...I could have skipped Hydra but I think my sister really liked it. I would have preferred to stay in Nafplio and get on a boat or walk the three miles along the water to the sand beach. There wasn't anything to do in Hydra except shop for trinkets and the shopping in Nafplio is really good...

Quality of Experience
Guides, Drivers and Staff
Good driver and very nice.
Transport
Good driver and good conversation.
Athens Food Tour
Athens Food Tour
Athens

Really fun morning. Lots of food, good guide. Enjoyed the different districts, the markets and the food we ate. Our group was small, just five so it was really easy to stick together and we had good conversation.

Quality of Experience
Guide was excellent and the group was small. Good restaurants. Good walking routes and areas. Nice overview of old Athens
Food
Guides, Drivers and Staff
Acropolis Afternoon Tour
Acropolis Afternoon Tour
Athens

Very nice late afternoon tour. Chris suggested going in the late afternoon and that was good advice.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Chris Leontopoulos

Overall a great trip. The hotels they picked...
Portugal | May 26 - Jun 3, 2025

M
Mieke S.
Los Angeles, CA | Reviewed on Jun 04, 2025
Overall a great trip. The hotels they picked out were just what we were looking for. The food tour was very underwhelming. Sarah was nice, but the food was probably the worst we had the whole time we were there and was just charcuterie and bifana which are pretty much everywhere.
All the drivers were great and professional. We really enjoyed Pepe.
I feel like there were some communication issues with our local specialist and he wasn't understanding what we were looking for. We ended up on...
Read more

Overall a great trip. The hotels they picked out were just what we were looking for. The food tour was very underwhelming. Sarah was nice, but the food was probably the worst we had the whole time we were there and was just charcuterie and bifana which are pretty much everywhere.
All the drivers were great and professional. We really enjoyed Pepe.
I feel like there were some communication issues with our local specialist and he wasn't understanding what we were looking for. We ended up on a very touristy trip and usually we like to do off the beaten path a bit.
Our favorite tour was sidecar tour of Lisbon and that we found on our own. It was also difficult as we planned only 6 weeks out and the time change and Portuguese holidays made communication a bit difficult.

Hotel Reviews
Grande Real Villa Italia
Cascais

great staff great location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Britania Art Deco
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Exploring Porto's Rich History on an Exclusive Gastronomic Tour Through Time
Exploring Porto's Rich History on an Exclusive Gastronomic Tour Through Time
Porto

We learned some intersting history, but the food was nothing special.

Quality of Experience
variety of food, restaurants and more information
Guides, Drivers and Staff
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

sintra was beautiful. I would like to explore it a bit differently. The pena palace grounds were amazing but inside was ridiculously crowded and hot you could not move and it was nothing you haven't seen before in a castle. Also we had asked about staying in Sintra and were really discourage to do so, but I think it might have been nice to be there when all the tourists left.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jun 11, 2025
Dear Mieke, Thank you so much for taking the time to share your feedback. I truly appreciate it. I’m really sorry to hear that some aspects of the trip didn’t meet your expectations. From our side, this itinerary was planned closely with the main traveler (Monica), aiming to reflect the preferences shared throughout the process. That said, I understand that once on the ground, the experience may not always align exactly with expectations. Regarding the gastronomic tour I’m sorry to know it... Read more

Dear Mieke,

Thank you so much for taking the time to share your feedback. I truly appreciate it.

I’m really sorry to hear that some aspects of the trip didn’t meet your expectations. From our side, this itinerary was planned closely with the main traveler (Monica), aiming to reflect the preferences shared throughout the process. That said, I understand that once on the ground, the experience may not always align exactly with expectations.

Regarding the gastronomic tour I’m sorry to know it didn’t meet your hopes. Portuguese food culture is deeply rooted in local specialties like charcuterie and bifanas, and the experience was designed to reflect those authentic, traditional flavors. While this may not have matched your personal taste, we would have welcomed the chance to find an alternative or solution had we known at the time. That said, it's never too late to revisit the conversation if you'd like.

As for the feeling that the trip was too touristy, I’m a bit saddened to hear that, especially since all the destinations and experiences included were selected by your group. During planning, we did suggest several lesser-known alternatives, but ultimately respected and followed the choices made. Of course, we’d be happy to explore a more off-the-beaten-path approach in the future if that’s something you'd prefer.

I’m really pleased to hear the hotels met your expectations and that our drivers, especially Pepe, made a great impression. I’d also like to clarify that the sidecar tour in Lisbon was booked through our team and one of our trusted partners, so I’m glad to know it was such a highlight!

Lastly, I remained in close contact with the group throughout the trip and was available to assist at any point. Unfortunately, since no concerns were communicated during the experience, I wasn’t aware that anything wasn’t meeting expectations. Had I known, I would have done my best to make adjustments or offer alternatives on the spot.

I hope we have the opportunity to welcome you back one day and share a different side of Portugal filled with hidden gems and more personalized discoveries.

Thank you again for your trust.

Your friend in Portugal - João

Immersed in Morocco
Morocco | May 5 - Jun 2, 2025

L
Laurel O.
Seattle, WA | Reviewed on Jun 04, 2025
i have travelled a lot and been on a number of great trips, but this one is at the top of my list. Nihad listened to us and put together a great itinerary and the riads and hotels that we stayed at were very nice. The star of our trip was, however, our driver, Abdel. He was reliable, and excellent driver, and a lot of fun. We became part of his family and he part of ours. If you are planning a trip, I would ask for him. The company's name summed up our experience: we felt that... Read more

i have travelled a lot and been on a number of great trips, but this one is at the top of my list. Nihad listened to us and put together a great itinerary and the riads and hotels that we stayed at were very nice. The star of our trip was, however, our driver, Abdel. He was reliable, and excellent driver, and a lot of fun. We became part of his family and he part of ours. If you are planning a trip, I would ask for him.

The company's name summed up our experience: we felt that we were immersed in Morocco. In addition, to visiting some of the most common sites, we enjoyed our off-track journey through the Atlas Mountains, we enjoyed our cooking classes, which took us into individual's homes, and we loved having tea at Abdel's parents. Tom also enjoyed his hikes, and all but one of our guides were informative and personal. We learned a lot.

I should note that our trip was longer than most. We were there for 30 days, which gave us time to see the country a leisurely pace and to see the backroads.

Hotel Reviews
Riad Farouzi Fes
Fes

A beautiful riad and a very attentive staff. In addition, the location was great. It was just outside the medina and there were lots of restaurants close by.

Authenticity & Character
Location
Cleanliness & Comfort
Hotel des Oudaias
Rabat

This hotel is just a few feet from the medina and the fort, which made it an easy place to jump off from. The rooms were nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Merzouga Dunes
Merzouga

This hotel felt as if it was new: everything was in perfect condition. We particularly liked that it had a pool. We just wish that we had gotten there earlier so that we had more time to use it. Because the hotel is not near anything, dinner was included, and it was very good.

Authenticity & Character
The hotel seemed to be new.
Location
Not near anything
Staff
Cleanliness & Comfort
Sahara Stars Luxury Camp
Merzouga

The "tents" were huge, and well appointed. I was surprised that there were no limits on the use of the showers, which had great hot water and water pressure. The meals were very nice, and we enjoyed the company of the other guests. In addition, we thoroughly enjoyed the drums around the fire.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah Tiziri
Kelaat Mgouna

Of all the places we stayed on our month-long trip to Morocco, this was my favorite. The owners did a fabulous job refurbishing the Kasbah: our room was spacious, tastefully decorated, and squeaky clean. In addition the Kasbah had beautiful public spaces, both inside the Kasbah and outside. Adding to the charm, were the donkeys that walked by in the early morning on their way to the fields. The best part of the Kasbah was the owner, Michelle, who was from the United States, and who could help me understand what it had been like to purchase and renovate the Kasbah and now to run it. We had several long chats over tea and, while my partner went hiking, she had one of the members of her staff teach me how to make msinenmen.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah Ait Bouguemez
Ait Bouguemez

While this Kasbah was fine, it did not have the character or warmth of the other kasbahs in which we stayed. Parking was difficult, there were weeds growing out of steps, and a tea set sat on a table for two days. The manager also did not interact with us in any meaningful way. Thus, although the kasbah was fine, it was not anything special.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Eau Vive
Bine el Ouidane

Dar Eau Vive is an upscale hotel on a cliff overlooking the river. Because there was a large group there the weekend we were there, the hotel was not as quiet or as romantic as it might have been on a weekday. Although the rooms are nice, our was small and we ended up putting our suitcases on the balcony, which was covered. The pool is small but nice and the gardens are outstanding. On one of the nights we were there, a group of drummers was there, and we had a great time dancing with them.

Authenticity & Character
Location
Staff
Riad La Croix Berbère Luxe
Marrakech

Because the riad is in the medina, you have to walk in, and it took us a day or two to figure out how to get out. The staff was, however, very helpful and even walked us to the main gate to meet our driver. Our room was on the second floor (actually the third)) so we got some exercise. We enjoyed chatting with the staff about their villages.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Wind Palace
Essaouira

Based on other reviews, we asked for a room with a balcony and, although there was noise, we thoroughly enjoyed sitting on the balcony people watching. The only downside was that breakfast was on the rooftop, which meant we had to walk up 64 stairs before having our morning coffee.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Nihad Hammi

Len and Brenda enjoy Morocco with KimKim
Morocco | May 15 - May 21, 2025

Brenda
Brenda A.
France | Reviewed on Jun 04, 2025

We had a wonderful trip. It was well planned and executed always catering to our needs. Well worth the cost.

Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Jun 05, 2025

Hi Brenda,

Thank you so much for your kind words! We're glad to hear you had a wonderful trip and felt well taken care of throughout. It means a lot to us that you found the experience worth the cost. We hope to welcome you on another adventure in the future!

Best Wishes,
Ali

Truly a trip of a lifetime
Ireland | May 15 - May 28, 2025

T
Teresa K.
Atlanta, GA | Reviewed on Jun 04, 2025
As soon as we made the decision to visit Europe (Ireland, Wales and England), I realized there was no way we could plan the trip on our own, including transportation, lodging and all the event and site tickets. From the very first time I contacted Routescape, I knew I had found the right team to help us plan our dream trip. Throughout the process, they were responsive and completely focused on listened intently to our likes and dislikes. We love the fact that Routescape partners with... Read more

As soon as we made the decision to visit Europe (Ireland, Wales and England), I realized there was no way we could plan the trip on our own, including transportation, lodging and all the event and site tickets. From the very first time I contacted Routescape, I knew I had found the right team to help us plan our dream trip. Throughout the process, they were responsive and completely focused on listened intently to our likes and dislikes. We love the fact that Routescape partners with historic and unique properties for accommodations. The Wilder Townhouse in Dublin, Bodysgallen Hall in Wales and 11 Cadogan Gardens in London were all charming and very comfortable. They also helped us navigate all the various forms of public transportation (trains, ferry, taxis and private drivers) so we got a true picture of life in Ireland and the United Kingdom. Many thanks go to Nic, Nathan, Kim, Tom and Sue for their excellent customer service as well as the other members of the Routescape team that we didn't talk to but were working behind the scenes. We 100% recommend Routescape to anyone who is considering a travel planning service. We truly could not have done this trip without them!

Hotel Reviews
Wilder Townhouse
Dublin

We loved our stay at the Wilder Townhouse. Our room was very comfortable and the staff was courteous and helpful. The daily breakfast was also delicious and convenient. Thanks so much for being a part of our stay in Dublin!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bodysgallen Hall & Spa
Llandudno

This property is absolutely beautiful and is in such an amazing location. It's so nice and quiet, but a quick drive back into Conwy. It was an honor to have stayed in a National Trust property and to be able to enjoy the restoration and preservation that has been done.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
11 Cadogan Gardens Hotel & Apartments
London

We truly loved our stay at 11 Cadogan Gardens. It was nice to come back to a quieter area (Chelsea) at night after long hours of touring during the day. Being there during the Chelsea Flower Show was an unexpected bonus. Our room was comfortable and well appointed, as was the bathroom. The daily breakfast in Han's was delicious and convenient as well. Thanks so much for a wonderful stay!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cliffs of Moher experience
Cliffs of Moher experience
Ireland

We were blessed with warm weather and clear skies so the Cliffs were absolutely stunning. It's a great way to spend a few hours.

Quality of Experience
Guides, Drivers and Staff
Transport
Tower of London
Tower of London
London

This was a much bigger site than we expected! There are three separate audio guides, but the Highlights guide is the best overall. There was so much to see and read about. One suggestion...get there very early as the lines to get into see the Crown Jewels got very long very quickly!

Quality of Experience
Guides, Drivers and Staff
Half Day Driver Guide
Ireland

What an amazing tour! We not only went to the Cliffs of Moher, but we saw so much of the local countryside that we would have never discovered on our own.

Quality of Experience
Guides, Drivers and Staff
Transport
Dublin Group Walking Tour
Dublin Group Walking Tour
Dublin
Quality of Experience
Guides, Drivers and Staff
Transport
Guinness Storehouse Tour
Guinness Storehouse Tour
Dublin
Quality of Experience
Trinity Trails & Book of Kells
Trinity Trails & Book of Kells
Dublin

This was absolutely amazing. We're so glad we got to see it considering it will be closing later this year for restoration.

Quality of Experience
Conwy Castle
Conwy Castle
Ireland
Quality of Experience
The Churchill  War Rooms
The Churchill War Rooms
London

This should be on the list of every visitor to London. It's very well done with excellent displays and information. We spend two hours here and could have stayed longer.

Quality of Experience
Guides, Drivers and Staff
Afternoon Tea at Fortnum & Mason
Afternoon Tea at Fortnum & Mason
London

Shopping at Fortnum & Mason and having afternoon tea at the Diamond Jubilee Tea Room was a bucket list item for me and it did not disappoint. Be sure to get reservations for the tea and give yourself plenty of time to shop. F&M is truly a quintessential London experience!

Quality of Experience
Guides, Drivers and Staff
Windsor Castle & Windsor by Train
Windsor Castle & Windsor by Train
Ireland

We spent the entire day at Windsor. Being able to take the train to Windsor and back to London at our convenience was very nice. The train service is quick and easy to navigate.

Quality of Experience
Transport
Group Tour of Blenheim Palace, Bampton, and the Cotswolds
Group Tour of Blenheim Palace, Bampton, and the Cotswolds
London

We wanted a chance to see the Cotswolds and Blenheim Palace and, coming from London, this was the best option. The day was very long and included a lot of driving, but the guide was very informative and entertaining.

Quality of Experience
Guides, Drivers and Staff
Transport
Portmeirion Village
Portmeirion Village
Ireland
Quality of Experience
Guides, Drivers and Staff
Transport
Westminster Abbey with a Blue Badge Guide
Westminster Abbey with a Blue Badge Guide
London

Westminster Abbey is stunning and we enjoyed our time there. Our guide was very good and helped us navigate watching the changing of the guards at Buckingham Palace and the Horse Guards at St. James Palace. He knew exactly where to watch from for the best view and explained the process to us.

Quality of Experience
Guides, Drivers and Staff
Irish House Party (Traditional Evening)
Irish House Party (Traditional Evening)
Dublin

We did not enjoy this. The dinner service was painfully slow (more than an hour to get our simple meals) and the food was average at best. The staff seemed to be uninformed about basic requests. We actually left before the music even started. We would not recommend this activity.

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Nathan Ashby

Excellent Travel Service in Morocco
Morocco | May 21 - May 28, 2025

B
Brent J. B.
Los Angeles, CA | Reviewed on Jun 04, 2025
My son and I arranged through kimkim a customized travel experience that covered many of the top highlights of Morocco. Because I had been to Morocco before, I knew what I wanted to see and generally how much time to spend at each location, within our travel time constraints. Kimkim was very accommodating to each request, starting with arranging a local driver who was wiling to stop where requested (we are big-time photography people), and extending to arranging all accommodations and local... Read more

My son and I arranged through kimkim a customized travel experience that covered many of the top highlights of Morocco. Because I had been to Morocco before, I knew what I wanted to see and generally how much time to spend at each location, within our travel time constraints. Kimkim was very accommodating to each request, starting with arranging a local driver who was wiling to stop where requested (we are big-time photography people), and extending to arranging all accommodations and local entry fees.

Hotel Reviews
Kasbah Tiziri
Kelaat Mgouna

Excellent historically restored kasbah with the nicest proprietors. Heartily recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Nesma Suites & SPA
Medina, Marrakech

Excellent location, within walking distance of the Djemaa el-Finaa.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sahara Stars Camp
Merzouga

Great food, easy to reach, close to the sand dunes. Very welcoming staff who switched us to another tent when our initial tent did not have power. Nice glamping camp.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Guided Tour of Fes
Guided Tour of Fes
Fes

Very informative guide!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Maryem Kouna
Maryem
Maryem Kouna
Local specialist in Marrakech | Replied on Jun 09, 2025

Hi Brent,
It was truly a pleasure to help you plan your trip to Morocco. I’m super grateful to hear that we were able to exceed your expectations and create such a memorable trip for you!
Thanks for trusting us with your trip, and we look forward to welcoming you back to Morocco in the future.
Keep in touch,
Maryem and the rest of the Morocco Immersion family.

Newbies to Greece
Greece | May 26 - Jun 1, 2025

S
Sydney C.
Seattle, WA | Reviewed on Jun 04, 2025
We enjoyed our trip to Greece. Our first guide, Sophia, was excellent. She was extremely knowledgeable and in addition was patient and understanding. She took our requests into account without any frustration or annoyance. I was able to take reams of notes to share with family and friends, and she patiently answered any requests for clarification. Our driver Yannis was also excellent, an admitted history buff, and he also added to our knowledge base. He made our trips go quickly and... Read more

We enjoyed our trip to Greece. Our first guide, Sophia, was excellent. She was extremely knowledgeable and in addition was patient and understanding. She took our requests into account without any frustration or annoyance. I was able to take reams of notes to share with family and friends, and she patiently answered any requests for clarification.

Our driver Yannis was also excellent, an admitted history buff, and he also added to our knowledge base. He made our trips go quickly and uneventful. We enjoyed our stop in Delphi and although it was raining our guide made it all work and was also quite good.

We learned a lot from our guide Virginia at Corinth. In particular, she painted a great picture of what it must have been like in the time of Paul the Apostle. In addition seeing where his trial may have been held brought a lot to light.

In Naflio our driver Tasos was excellent…very professional yet caring. Our guide on the walking tour through Naflio was also excellent. It was raining which meant we had the place to ourselves, and once again we learned a lot. He was also our guide to Epidaurus and Mycenae. He was clearly knowledgeable and like the other guides was clearly passionate about his craft.

Our last guide Heracles, was our guide through the Arcadian villages. He too knew his material. We enjoyed the ironworth herb tea, orange pie, and the galaktoboureko pastry in Levidi. We enjoyed the caves at Kapsia, and learned about the importance of Dimitsana to the Greek revolution due to its production of gunpowder. We appreciated seeing the Greek countryside and getting a little glimpse into the lives of everyday Greeks.

All in all, we got a tantalizing taste of Greece, and will hopefully be able to visit it again in the future.

Hotel Reviews
Carpe Diem Boutique Hotel
Nafplio

Clean, modern and great location. Appreciated having an on premises breakfast option.

Authenticity & Character
Location
Steps away from the waterfront. Relatively quiet.
Staff
Cleanliness & Comfort
Altar Suites Athens
Athens

Clean, modern, relatively quiet. Great location without being overcrowded by tourists. Staff was very helpful including dinner recommendations.

Authenticity & Character
Location
Staff
Very helpful and pleasant
Cleanliness & Comfort
Activity Reviews
Private tour of Villages of Arcadia
Private tour of Villages of Arcadia
Greece

Enjoyed some unique vistas and great insights from our guide and driver.

Quality of Experience
Guides, Drivers and Staff
Knowledgeable, helpful and entertaining.
Transport
City Walking Tour of Nafplio
City Walking Tour of Nafplio
Nafplio

It was raining and so our wonderful guide made the best of it for us.

Quality of Experience
Guides, Drivers and Staff
Private Visit to the Acropolis Temples & Museum
Private Visit to the Acropolis Temples & Museum
Athens

Great to see and hear about an impactful part of the world’s history.

Quality of Experience
Guides, Drivers and Staff
Sophia was amazing.
Private Delphi Day Trip
Private Delphi Day Trip
Athens
Quality of Experience
Guides, Drivers and Staff
Transport
Private transfer from {{start_location}} to {{end_location}}  with stop in Corinth
Private transfer from {{start_location}} to {{end_location}} with stop in Corinth
Greece

Assume driver and guide.

Quality of Experience
Guides, Drivers and Staff
Great driver and knowledgeable guide.
Transport
Well kept vehicle.
Guided Day Trip to Mycenae & Epidaurus
Guided Day Trip to Mycenae & Epidaurus
Nafplio

Amazing sites and although a very windy our guide made it effortless.

Quality of Experience
Guides, Drivers and Staff
Both great driver and guide.
Transport
Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Jun 05, 2025
Hi Sydney, thank you so much for your thoughtful and detailed review—it was such a pleasure helping you plan your first trip to Greece! I’m so glad to hear that Sophia, Yannis, and your wonderful team of guides and drivers helped bring the country’s history and culture to life in such a meaningful way. Your reflections—from standing in Paul the Apostle’s footsteps in Corinth to enjoying orange pie and herb tea in the Arcadian villages—truly capture the heart of what makes Greece so special.... Read more

Hi Sydney, thank you so much for your thoughtful and detailed review—it was such a pleasure helping you plan your first trip to Greece!

I’m so glad to hear that Sophia, Yannis, and your wonderful team of guides and drivers helped bring the country’s history and culture to life in such a meaningful way. Your reflections—from standing in Paul the Apostle’s footsteps in Corinth to enjoying orange pie and herb tea in the Arcadian villages—truly capture the heart of what makes Greece so special. I especially love that you got to experience quiet moments in iconic sites like Nafplio and Delphi, even in the rain!

Thank you again for traveling with us. I hope this was just the beginning of your journey with Greece—and that we’ll get to welcome you back for more adventures in the future! 🇬🇷💛

This was our first time using kimkim to plan ...
Spain | May 23 - Jun 2, 2025

Christopher
Christopher D.
Los Angeles, CA | Reviewed on Jun 04, 2025
This was our first time using kimkim to plan a trip anywhere. It made the entire process incredibly easy and I will be recommending it to all of our friends back home. Our trip coordinator was Alfonso Nuñez with Basquelands Way. He was excellent and was always quick to respond when we messaged him with questions. We asked him to put together quite a complex trip that involved traveling to and planning activities in Madrid, Barcelona, Calders, and Palma de Mallorca. He created an amazing trip... Read more

This was our first time using kimkim to plan a trip anywhere. It made the entire process incredibly easy and I will be recommending it to all of our friends back home. Our trip coordinator was Alfonso Nuñez with Basquelands Way. He was excellent and was always quick to respond when we messaged him with questions. We asked him to put together quite a complex trip that involved traveling to and planning activities in Madrid, Barcelona, Calders, and Palma de Mallorca. He created an amazing trip and handled our requests with ease. Our favorite activities that he planned for us were the hot air balloon ride with Mallorca Balloons, the private olive oil farm tour at Finca Aubocassa, the tuk-tuk tour of Madrid with Tu Tuk Tuk, and the walking tour of Madrid with our guide Jose. I highly recommend Alfonso if you are planning a trip to Spain. We had an incredible time.

Activity Reviews
Private Electric Tuk-Tuk Adventure
Private Electric Tuk-Tuk Adventure
Madrid

Jose was a wonderful guide. Taking a tour of the city by tuk-tuk allowed us to cover far more ground than we would have been able to cover on foot and they are a lot of fun to ride in.

Quality of Experience
Guides, Drivers and Staff
Transport
Private City Highlights Walk
Private City Highlights Walk
Madrid

Jose was a wealth of knowledge about the history of Madrid and Spain. His enthusiasm for the history of the area was contagious. I highly recommend this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Hot Air Balloon Ride
Sunset Hot Air Balloon Ride
Mallorca

Our balloon ride in Mallorca was probably our favorite thing we did during our time in Spain. It was an incredible way to see the island.

Quality of Experience
Guides, Drivers and Staff
Transport
Olive oil farm visit (Almazara)
Olive oil farm visit (Almazara)
Mallorca

We had a wonderful time on our olive oil farm visit. Tiffany was a wonderful tour guide. She was knowledgable, funny, and kind. We would definitely like to visit again the next time we are on Mallorca.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Barcelona Bike Tour
Private Barcelona Bike Tour
Barcelona

This was hands down the best way to see the city. Our guide was great and riding around Barcelona on a bike is a lot of fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Evening Tapas Walk in Barcelona
Evening Tapas Walk in Barcelona
Barcelona
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Small group - Guided Visit of the Sagrada Família
Small group - Guided Visit of the Sagrada Família
Barcelona
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Jun 04, 2025

Dear friends.
I´m sure that your beautiful words will help other travelers to participate in similar trip projects with us.
Thanks for your feedback, and take care!

Norway Honeymoon Success
Norway | May 20 - May 29, 2025

Grace
Grace S.
Chicago, IL | Reviewed on Jun 04, 2025
We had a blast in Norway for our honeymoon. We appreciated the kimkim team for handling all the logistics (hotels, transportation, some meals, etc.). We especially love the scenery in Flåm and Balestrand and our favorite activities were kayaking in Bergen and the boat ride/fishing excursion in Tromso.
Before the trip we were busy with wedding planning, so it was so awesome to not have to worry about planning all the honeymoon details. Thank you!
Read more

We had a blast in Norway for our honeymoon. We appreciated the kimkim team for handling all the logistics (hotels, transportation, some meals, etc.). We especially love the scenery in Flåm and Balestrand and our favorite activities were kayaking in Bergen and the boat ride/fishing excursion in Tromso.
Before the trip we were busy with wedding planning, so it was so awesome to not have to worry about planning all the honeymoon details. Thank you!

Hotel Review
Flåm Marina
Flåm

Our favorite accommodation was the one in Flåm. It was charming and smaller in size, which we appreciated. Overall, all the hotels met our expectations, but this one stood out.

Activity Reviews
 Øygarden Kayaking Excursion with Island Lunch
Øygarden Kayaking Excursion with Island Lunch
Bergen

We loved this tour. Johan was a fabulous tour guide. Definitely one of our favorite acitivities!

Quality of Experience
Great tour guide, descriptions of scenery, beautiful
Food
Guides, Drivers and Staff
Fabulous. Very knowledge and fun
Transport
Arctic Fjord Cruise & Fishing Excursion
Arctic Fjord Cruise & Fishing Excursion
Tromsø

The Arctic Fjord Cruise & Fishing Excursion was a fantastic experience. We enjoyed fishing, even though the boat only caught two fish. The excursion was a highlight of our trip.

Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Jun 07, 2025

I'm beyond glad to learn that everything went so well, Grace, you both deserved an incredibly memorable experience for your honeymoon🤩🫶 The natural scenery around Flåm, and especially Balestrand, always blow me away! I hope you both caught a good few fishses during your time in Tromsø😁

It was truly a pleasure to help with such a significant event in your lives, and I'm happy our team was able to take the stress out of planning for you🙌

kimkim will always be happy to help provide more great trips around the world whenever you both are ready!

We contacted the “local in Norway” KimKim age...
Norway | Jun 2 - Jun 3, 2025

R
Robert M.
Jacksonville, FL | Reviewed on Jun 04, 2025
We contacted the “local in Norway” KimKim agent to try to change our departure from Flam to Bergen by bus and by train. While responsive, he was not useful. He initially proposed buying new tickets for our party of four (approx total $200). We did it ourselves for free and arrived 2 1/2 hours ahead of initial schedule into Bergen. Five hours at the Viking Village makes no sense unless we were traveling with young children. Read more

We contacted the “local in Norway” KimKim agent to try to change our departure from Flam to Bergen by bus and by train. While responsive, he was not useful. He initially proposed buying new tickets for our party of four (approx total $200). We did it ourselves for free and arrived 2 1/2 hours ahead of initial schedule into Bergen.

Five hours at the Viking Village makes no sense unless we were traveling with young children.

Hotel Review
Fretheim Hotel
Flåm

Room needed modernizing!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Update the room and the bathroom!
Activity Reviews
Norway in a Nutshell Tour
Norway in a Nutshell Tour
Norway

Train from Oslo was very good with assigned seating. Flam train did not have assigned seats. It was chaos at the station trying to get on with heavy luggage while people were trying to get off the train.

Quality of Experience
Guides, Drivers and Staff
Transport
Fjord RIB Safari & Undredal Cheese Tasting
Fjord RIB Safari & Undredal Cheese Tasting
Norway

Extremely windy and cold. Guide/driver was very good.

Quality of Experience
Guides, Drivers and Staff
Transport
Viking Day in Gudvangen
Viking Day in Gudvangen
Gudvangen

KimKim had us scheduled for about 5 hours here. Ridiculously long. 90 minutes was sufficient. Also. There are two different parking lots; we did not know which lot to go to get our bus to Voss.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Julia Mattos

Very Satisfied with the KimKim Team
Czech Republic | May 26 - Jun 3, 2025

W
William Q.
Newark, NJ | Reviewed on Jun 04, 2025
Overall Clemens and the KimKim team did a great job assisting us. They were very attentive and responsive leading up to the trip and while we were on the trip. Overall very satisfied. There were a couple of aspects of the itinerary that we would have done differently, one example being the train transfers in Munich where we almost missed the train back to Prague as we only had 20 mins between trains and the arriving train was late into Munich. We also would have preferred a train from Vienna... Read more

Overall Clemens and the KimKim team did a great job assisting us. They were very attentive and responsive leading up to the trip and while we were on the trip. Overall very satisfied. There were a couple of aspects of the itinerary that we would have done differently, one example being the train transfers in Munich where we almost missed the train back to Prague as we only had 20 mins between trains and the arriving train was late into Munich. We also would have preferred a train from Vienna to Salzburg (as opposed to the 3+ hour drive, which turned into almost 5 with a huge traffic jam).

That said, the KimKim team did a great job with selecting the hotels (they were all great) and all the other logistics of our trip and made it so easy for us…we didn’t have to think about a lot and we saw so much in 10-days! I would definitely consider using them again for future trips!

Hotel Reviews
Majestic Plaza Hotel Prague
Prague

Very nice accommodations - comfortable and clean. Location was OK and hotel was very crowded.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel NH Collection Wien Zentrum
Wien

This hotel was very clean and comfortable, but a little sparse in overall ammenities outside the guest rooms and was not crazy about the location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel IMLAUER & Bräu
Salzburg

This was probably the nicest of the hotels we staid at. Great location, nice staff, comfortable rooms, nice amenities.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Staudacherhof History & Lifestyle
Garmisch-Partenkirchen

Loved the charm of this hotel. Staff was awesome, property was really cool and the onsite restaurant was fabulous. We had a two bedroom suite…which was AWESOME….and made our family wish we were staying longer.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
From Prague: Kutna Hora UNESCO Site Tour with Bone Chapel
From Prague: Kutna Hora UNESCO Site Tour with Bone Chapel
Prague

This was a good excursion but the drive was much longer than expected.

Quality of Experience
Guides, Drivers and Staff
Transport
From Salzburg: 🏞️ Unforgettable Half- Day Trip to Hallstatt: Explore, Admire, and Experience 🏞️
From Salzburg: 🏞️ Unforgettable Half- Day Trip to Hallstatt: Explore, Admire, and Experience 🏞️
Salzburg

Hallstatt was really cute, but the travel by car from Vienna was long and Hallstatt itself was a tourist scene! A lot of people and probably could have skipped this in the grand scheme of all the other cities/places we were looking to see.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Schönbrunn Palace
Exploring Schönbrunn Palace
Vienna

This was a little too long and monotonous for us. Could have shortened this to a 90 minute tour of the place and grounds.

Quality of Experience
Guides, Drivers and Staff
Transport
 Culinary Highlight tour through Vienna
Culinary Highlight tour through Vienna
Vienna

Really liked walking the city and getting some history and trying some local food. We just didn’t have great weather on that day, so it was a little wet and chilly.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The Eagle’s Nest
The Eagle’s Nest
Salzburg

We removed this from our itinerary because we wanted to spend an extra day exploring Salzburg, because we got caught in traffic the day before driving from Vienna to Hallstatt and lost most of the day.

Local specialist: Clemens Sengwein
Clemens
Clemens Sengwein
Local specialist in Vienna | Replied on Jun 04, 2025
Hi William, Thank you so much for your kind words and detailed feedback! It was a real pleasure working with you and your family to plan this special journey through the Czech Republic, Germany, and Austria. I'm very glad to hear you enjoyed the hotels, the ease of logistics, and that the overall experience allowed you to simply enjoy and explore without stress — that's exactly what we strive for! I also appreciate your honest notes on the timing of some transfers and excursions. You’re... Read more

Hi William,

Thank you so much for your kind words and detailed feedback! It was a real pleasure working with you and your family to plan this special journey through the Czech Republic, Germany, and Austria.

I'm very glad to hear you enjoyed the hotels, the ease of logistics, and that the overall experience allowed you to simply enjoy and explore without stress — that's exactly what we strive for!

I also appreciate your honest notes on the timing of some transfers and excursions. You’re absolutely right about the tight train connection in Munich and the extended drive to Salzburg — I’ll definitely take that into account for future itineraries to help avoid similar challenges. Your insights about Hallstatt and Schönbrunn are equally valuable and will help us tailor recommendations even more closely in the future.

Wishing you and your family many more memorable travels ahead, and I’d be delighted to help plan your next adventure whenever you're ready!

Warm regards,
Clemens Sengwein
Local Specialist

Excellent trip! Thank you kimkim
South Africa | May 19 - Jun 3, 2025

Sally
Sally R.
North Atlanta, GA | Reviewed on Jun 04, 2025
Excellent trip! Our guide was Rosamary Balino for Capetown and Franschoek and she was energetic, fun and knowledgable. We stayed at Timbavati game reserve at the Thabamati luxury tented camp which was wonderful and the game drives were amazing. Then at the Victoria Falls Lodge which was the most luxurious place we have ever stayed. Kimkim, particularly Lize, did a great job putting our trip together based on our wants and it was so well coordinated, we didn't need to worry about anything... Read more

Excellent trip! Our guide was Rosamary Balino for Capetown and Franschoek and she was energetic, fun and knowledgable. We stayed at Timbavati game reserve at the Thabamati luxury tented camp which was wonderful and the game drives were amazing. Then at the Victoria Falls Lodge which was the most luxurious place we have ever stayed. Kimkim, particularly Lize, did a great job putting our trip together based on our wants and it was so well coordinated, we didn't need to worry about anything on the trip. Everyone picking us up or guiding us were always right on time and were they they were supposed to be throughout the 16 days in Continent. Thank you Lize and kimkim for a trip of a lifetime!

Local specialist: Lize Enderstein
Lize
Lize Enderstein
Local specialist in Cape Town, South Africa | Replied on Jun 04, 2025
Dear Sally,
Thank you so much for your kind and thoughtful feedback!
I’m absolutely thrilled to hear that you had such a wonderful time and that everything went smoothly throughout your 16-day journey. It was truly a pleasure working with you to plan this special trip, and I’m so happy that it lived up to your expectations. Rosamary will be delighted to hear your lovely words—I’ll be sure to pass them along to her. I’m also so glad you enjoyed Thabamati and Victoria Falls Lodge; both are... Read more

Dear Sally,
Thank you so much for your kind and thoughtful feedback!

I’m absolutely thrilled to hear that you had such a wonderful time and that everything went smoothly throughout your 16-day journey. It was truly a pleasure working with you to plan this special trip, and I’m so happy that it lived up to your expectations.

Rosamary will be delighted to hear your lovely words—I’ll be sure to pass them along to her. I’m also so glad you enjoyed Thabamati and Victoria Falls Lodge; both are truly exceptional choices, and it sounds like you made the most of every moment.

Thank you again for choosing KimKim and for allowing me to be a part of your unforgettable adventure. Wishing you many more incredible travels ahead!

Warmest regards,
Lize

Twice in Spain
Spain | May 22 - Jun 2, 2025

Victoria
Victoria C.
Charlottesville, VA | Reviewed on Jun 04, 2025
Adam has planned two fantastic trips for me this year as I have capitalized on my daughter's stint teaching English in Madrid! The hotels he found for me in Madrid and Granada were outstanding, and he set us up with some incredible food and adventure tours, including a wine tasting in Mallorca that he joined us for--kimkim's specialists like to get firsthand experience of anything they recommend! It was so much fun to finally get to meet him :-) We spent a couple of gorgeous afternoons... Read more

Adam has planned two fantastic trips for me this year as I have capitalized on my daughter's stint teaching English in Madrid! The hotels he found for me in Madrid and Granada were outstanding, and he set us up with some incredible food and adventure tours, including a wine tasting in Mallorca that he joined us for--kimkim's specialists like to get firsthand experience of anything they recommend! It was so much fun to finally get to meet him :-) We spent a couple of gorgeous afternoons sailing the Balearic Sea, had our minds blown by the Alhambra and the Thyssen (my favorite Madrid museum), and of course, sampled allllll the tapas everywhere we went. Adam also booked all our transfers--trains, planes, automobiles--so we were able to travel all over Spain without a hitch, which by itself more than justifies using kimkim's services. I've worked with them multiple times in three different countries now; I don't mind planning my own travel when it's just me, but as a mom who often travels with one or more of my kids, I really appreciate having a local specialist (and fellow adult) in my destination who can provide some logistical support and guidance far from home. I will definitely be back in touch with Adam for my next Spanish adventure, since I still haven't made it to the north yet!

Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Jun 12, 2025
Vikki! 😀 You're one of my favorite travelers, and it's so great to have worked with you multiple times! Plus, we got to do the wine experience together in Mallorca! 🍷 It was so great meeting you in person! I'm glad to hear you enjoyed the hotels and activities! The catamaran and snorkel adventures are some of my favorites, and it's so cool that you were able to experience different coasts of the island! Yes, we are a one-stop shop for everything within the country, including hotels,... Read more

Vikki! 😀 You're one of my favorite travelers, and it's so great to have worked with you multiple times! Plus, we got to do the wine experience together in Mallorca! 🍷 It was so great meeting you in person!

I'm glad to hear you enjoyed the hotels and activities! The catamaran and snorkel adventures are some of my favorites, and it's so cool that you were able to experience different coasts of the island!

Yes, we are a one-stop shop for everything within the country, including hotels, activities, and transportation! ✈️ So great you did all the transportation via trains, planes, and automobiles without a hitch! 🙌

I hope to see you on another kimkim trip! :)

Portugal -- a captivating, beautiful experience
Portugal | May 21 - Jun 3, 2025

T
Tom M.
Flagami, FL | Reviewed on Jun 04, 2025
We could write a book about our wonderful trip to Portugal -- but, don't worry, I'll just give you a summary of the experience. First our specialist, Tiago: Smart, responsiveness, and knowledgeable. That would be enough. But he was also really warm and personable. Just plain nice. We had the good fortune of getting to know him a bit better because he served as our driver and guide on a day tour to Sintra and Cascais. When I am working with people in business, I sometimes run across... Read more

We could write a book about our wonderful trip to Portugal -- but, don't worry, I'll just give you a summary of the experience.

First our specialist, Tiago: Smart, responsiveness, and knowledgeable. That would be enough. But he was also really warm and personable. Just plain nice. We had the good fortune of getting to know him a bit better because he served as our driver and guide on a day tour to Sintra and Cascais. When I am working with people in business, I sometimes run across a person who has "sparkle" -- a brightness and an intelligence that makes ever interaction great. Tiago has "sparkle".

Second our trip: Too many wonderful moments to mention -- but here are just a few:

Porto: Walking around this wonderful city was charming and great exercise (lots of steps and hills). We absolutely adored the views, the history, the shops. Had a wonderful dinner nearby at 5 Oceanos.

Douro Valley (drive and river tour): Simply gorgeous. We were late arriving for our scheduled boat departure -- but Tiago hopped right on it and rescheduled us. Problem solved. Unparalleled views of the vineyards along the river.

Tomar: What a beautiful and charming location. The accommodations were delightful and the main square was a postcard come to life.

Evora: More Portuguese friendliness and charm. We particularly enjoyed our hotel here -- the MouraSuites -- and the visits to the Chapel of Bones, the Palace Gardens, and again working are way around the city streets.

Olive Oil Making Tour: A true highlight of the trip where Joao took us through the history of his families small olive oil business that he is keeping alive through passion and ingenuity. A master class in a tour that was educational, engaging and well worth the time. If you enjoy intelligent people with incredible passion and storytelling skills, please go!

Lagos: Bustling and fun. We spent time in the Algarve looking for property -- and may have found something right in Porto de Mos in Lagos. That says it all!

Benagil Caves boat tour: Visually stunning with amazing crew, including "Lady Di" and the boat captain. Fun! Do it!

Sagres and Salema day trip: Wonderful history and views.

Lisbon: Truly a diverse, friendly and beautiful place. We could not have been more pleased with the staff at our the Hotel Britania -- shout outs to Omar, Jose, Patrick as well as all of the people who made and served us the incredibly breakfast daily.

Day trip to Sintra and Caiscais: While it was crowded, we were treated to a day with Tiago -- who was full of knowledge and knew exactly how to maximize our time to get a flavor for this amazing place. The specialty pastries in Sintra were absolutely delicisious.

OK -- perhaps I did right a book. But that is because we were captivated by Portugal -- it's beauty, charm, friendliness.

Muito obrigado!

Hotel Reviews
NH Collection Porto Batalha
Porto

Great central location and comfortable suites. A few minor maintenance issues with bathrooms that were quickly addressed by staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa dos Ofícios Hotel
Tomar

Charm, charm, charm. Friendliness galore.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
MouraSuites Hotel
Largo da Porta de Moura, 7000-647 Évora, Portugal

Probably our favorite hotel during our 2 week visit. Beautifully designed, wonderful breakfast, gracious staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Marina Rio
Lagos

Perfect location on the Marina for our time in Lagos.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Britania Art Deco
Lisbon

The staff was amazing -- and this old hotel has character dripping from the walls. LOVED IT!

Authenticity & Character
Location
Staff
Omar, Patrick, Jose, and the desk and kitchen staff -- 5 star!
Cleanliness & Comfort
Activity Reviews
Rabelo Boat Tour
Rabelo Boat Tour
Portugal

We loved the tour for seeing the beautiful scenery. Only thing keeping it from five stars was the lack of any narration of the experience by the tour operator.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit to a Cork grove or olive oil Estate
Visit to a Cork grove or olive oil Estate
Portugal

Joao was amazing in telling the very special story of his family's olive oil estate. The discussion encompassed a lesson in the making of olive oil, the challenges of retaining a small traditional business vs when competing with the super large agriculture firms, how to taste olive oil (aroma, flavor, etc.) From my perspective, as a marketing professional, the branding of the product was fascinating! A highlight of the trip!

Quality of Experience
Guides, Drivers and Staff
Azulejo Tile Workshop
Azulejo Tile Workshop
Lisbon

Great to appreciate the history and importance of tiles in Portugal and truly appreciate the craft. Loved that we walked away with tangible, self-made tiles that will forever serve as reminders of this memorable experience.

Quality of Experience
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Jun 04, 2025
I'm not exactly sure who's going to read this response of mine, but I really don't care all that much. It's not going to be a normal response. Although during the process of organizing this tour I engaged with Carlos and Tom a few times
In Portugal I actually only spent one day with Tom and his family in a tour to Cascais and Sintra. All of them were truly sweet people. However Tom is from another league. He's one of the sweetest persons I've ever met. And I could witness this not only...
Read more

I'm not exactly sure who's going to read this response of mine, but I really don't care all that much. It's not going to be a normal response.

Although during the process of organizing this tour I engaged with Carlos and Tom a few times
In Portugal I actually only spent one day with Tom and his family in a tour to Cascais and Sintra. All of them were truly sweet people. However Tom is from another league. He's one of the sweetest persons I've ever met. And I could witness this not only through interacting with him but also from a fairly long chat I had with Carlos (when he got tired of following the rest of the group and decided to stay with me in the car) that once or twice gave me goosebumps just from hearing Carlos talking about Tom.

Thank you World for creating people like Tom.

Bruno did a great job organizing the trip and...
Croatia | May 27 - Jun 3, 2025

S
Saiyed R.
San Jose, CA | Reviewed on Jun 04, 2025
Bruno did a great job organizing the trip and always sending daily reminders and updates and being available by text or phone for any real-time issues. Read more

Bruno did a great job organizing the trip and always sending daily reminders and updates and being available by text or phone for any real-time issues.

Hotel Review
Lyra Hotel Plitvice
Licko Petrovo Selo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Zagreb - Arrival
Zagreb - Arrival
Zagreb

Seeing the old part of Zagreb and its history was helpful.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on Jun 04, 2025

Hi Atiq

I'm glad to hear that you had a great time in Croatia.

Thank you very much for your feedback! I am happy to hear that I was able to fulfill your wishes and that you had a great time in Croatia .
It was a pleasure to arrange the trip for you and to meet you and your wife in Zagreb.
Hope you took some lifelong memories from Croatia, and it was a pleasure to work with you on the trip.

Hope to stay in touch!

Many regards.

Bruno

Flexible, dedicated professionals who curate wonderful experiences
Italy | May 22 - Jun 3, 2025

Gretchen
Gretchen C.
North Lauderdale, FL | Reviewed on Jun 04, 2025
Arianna spent almost nine months working with me on a specialized tour of Northern Italy, that offered us flexibility to visit family as well as unusual, less toursity areas of the country. Over that time, significant changes occurred requiring alterations to our trip plan (e.g., number of people traveling, exact dates, locations to visit, accommodations needed, availability of direct flights, etc.) Arianna professionally and graciously lept into action to cooperatively problem-solve. When I... Read more

Arianna spent almost nine months working with me on a specialized tour of Northern Italy, that offered us flexibility to visit family as well as unusual, less toursity areas of the country. Over that time, significant changes occurred requiring alterations to our trip plan (e.g., number of people traveling, exact dates, locations to visit, accommodations needed, availability of direct flights, etc.) Arianna professionally and graciously lept into action to cooperatively problem-solve. When I needed suggestions, she delivered helpful information, but there was never any pressure or inflexibility. Every traveler need is thoughtfully addressed, with patience and aptitude, and the things you don't even know you want are delivered.

The accommodations she secured for us in Sirmione and Cortina d’Ampezzo were spectacular. We expressed our overall travel preferences and budget and Arianna found lodging that far exceeded our expectations in some locations, while meeting expectations in the others.

Tours and experiences Arianna booked offered us unique, high-quality, individualized access to information and places we would never have found on our own. We wished we booked more!

Hotel Reviews
Gombit Hotel
Bergamo

The hotel was a marvel of renovation and in a great, central location in the upper città. Bed was comfortable, service was excellent, breakfast was good. The only notes I would offer for fellow travelers to this location are that it is adjacent to a tourist destination (park and fountain) over which our room faced, so it was quite loud. The nightly cost to park a car is quite high.

Authenticity & Character
A renovated historic building in an ancient corridor within the limited traffic zone, requiring a specialized permit.
Location
The proximity to the funicolare and many historic sites was perfect. Dozens of wonderful markets, stores, bars, and restaurants exist within a 10-minute walk. We were easily able to walk to the lower city and back from the hotel.
Staff
I wish I could remember them all by name, but the staff with whom we interacted were consistently warm, pleasant, and helpful.
Cleanliness & Comfort
The room was spotless and the towels were good quality. Everything felt new.
HOTEL de LEN
Cortina d'Ampezzo BL

If I had to live in a hotel, this would be the one. Everything about its unique character and exceptional delighted my soul, but the location and staff make it even more special than the architect and interior designer could have envisioned. Every glorious concept is so thoughtfully executed. The rooftop spa is something magical. Truly. I cannot wait to get back to it.

Authenticity & Character
This hotel should be winning design awards, and does, because it's stunning. I fear that after the winter olympics in 2026 bring more focus on this place, this hotel may become so well-known that it is impossible to maintain its current perfect character. The natural wood offers a rustic marriage to a modern, sometimes industrial, interior design. The communal spaces are welcoming, sleek, open, yet private. The transparency of the spa offered an authenticity and character that took my breath away several times.
Location
Staff
Unbelievably kind and considerate staff. They were "waiting for us" when we arrived, later than expected, after long drive. They offered us refreshments during a quiet and personalized check-in process on another floor, which was such a nice touch. People knew us by name and checked on us regularly during our stay. The spa staff, especially Francesca, were extraordinary.
Cleanliness & Comfort
The rooms are appointed in simple, tasteful decor. Bathroom with double sink was a nice touch. Everything was spotless. From a comfort standpoint, we found the inability to control room temperature or towel heating rack, lack of a refrigerator, and absence of extra bedding (lighter blanket to adjust to the fluctuations in temperature), downsides. Towels and bathrobes were high quality. Balcony was large, but with so much construction happening in the town, it was hard to enjoy being outside or having the windows open.
Lancaster Hotel
Milan

The hotel is an older accommodation in a decent location. Its staff are shining stars, however, and had the attitude and approach of a high-end place. It was relatively quiet and comfortable, with a typical breakfast.

Authenticity & Character
It is clearly an older facility, with some character and charm in its bones. Tiny elevator, old fashioned decor.
Location
If you like walking, which we do, this,was a great distance from the main attractions. There isn't much in the immediate vicinity, but it keeps it quieter outside.
Staff
Every person was kind and professional. The breakfast and front desk team were top notch, but special shout out to the guy who made us cappuccino at 4:50AM the day we departed.
Cleanliness & Comfort
While it definitely felt clean in our room and breakfast room, the common areas were quite run down in places. The walls in our room had paint peeling, scuffs, scratches, and the baseboards were badly damaged. The antiques in the room match the general decor and were a nice touch, but need better care. We could hear a lot of interior noise (neighbors above and along our hallway), although outside was quiet.
Hotel Ocelle Thermae & Spa
Sirmione

A resort and spa with a very luxe look and feel. Staff were impeccably dressed to indicate their role and function, underground parking was available, including electric charging, the entire facility was gated and closely controlled. The breakfast filled two rooms and included every option imaginable, including accommodating various dietary restrictions. The location was stellar--only a five-minute walk to Scaliger castle. But the spa facilities themselves were amazing. We sadly had little time to enjoy many aspects, as we were doing tours and visiting with family, but we wished we could have booked a few more days to enjoy the thermal baths and spa services. Notes: it is adults only, and the thermal spa comfortably accommodates a small number of guests at a time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Milan Last Supper Tour with City Highlights
Milan Last Supper Tour with City Highlights
Milan

Wonderful, moving experience to the the Last Supper and fully-appreciate how remarkable it is that the piece has survived, and restoration of this meticulous sort, has been achieved. The other highlights of the tour were also fantastic--ancient historical buildings, artworks, culture, politics--across thousands of years. Deborah was patient and excellent.

Quality of Experience
Guides, Drivers and Staff
Sirmione Walking and Boat Tour & Scaliger Castle
Sirmione Walking and Boat Tour & Scaliger Castle
Italy

Wonderful, knowledgeable tour guide who showed us the highlights of Sirmione by walking and private boat ride. Highly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Boat tour was great! Wish it was longer...
Cooking Class in the Dolomites
Cooking Class in the Dolomites
Italy

The chef we worked with was passionate about his craft and taught us special techniques for making homemade pasta, unique to the region. It felt odd cooking in the dining room so near the entrance, using a portable stovetop, and not in a kitchen, but it was still a great experience. A bit rushed.

Quality of Experience
Local specialist: Arianna Zampieri
Arianna
Arianna Zampieri
Local specialist in Italy | Replied on Jun 04, 2025

Hi Gretchen,
your words truly mean the world to us! It was such a pleasure helping you craft this meaningful journey through Northern Italy. I loved working with you every step of the way and appreciated your trust and collaboration. We're so grateful for the kind feedback and thrilled that both experiences and hotels exceeded expectations. We can’t wait to plan your next adventure!
Warm greetings from the whole Storywalking team!
Arianna

Dalia spent the time to tailor the trip to our interests
Spain | Apr 23 - May 28, 2025

Judy
Judy H.
Rancho Palos Verdes, CA | Reviewed on Jun 04, 2025
Dalia was very helpful in planning the trip. She helped us narrow down the places we wanted to see and figure out which cities would make good bases for side trips. Vejer de la Frontera was charming white village and we’re happy Dalia tipped us off to Fondación MAC sculpture garden (or rather, sculpture in a natural setting) outside of town. It was good to have quick phone access to her during the trip when we needed a doctor and when no one could direct me to the car rental place. Best of... Read more

Dalia was very helpful in planning the trip. She helped us narrow down the places we wanted to see and figure out which cities would make good bases for side trips. Vejer de la Frontera was charming white village and we’re happy Dalia tipped us off to Fondación MAC sculpture garden (or rather, sculpture in a natural setting) outside of town. It was good to have quick phone access to her during the trip when we needed a doctor and when no one could direct me to the car rental place. Best of all, she found two excellent bird photography guides for John who took him to great locations he could never have found otherwise. The other guides were good too, especially Marco, who led us on a walk through La Breña Natural Park and knew about all the local plants, and Joaquin in Cordoba.

Local specialist: Dalia Bouzerar
Dalia
Dalia Bouzerar
Local specialist in Spain | Replied on Jun 09, 2025

Thanks so much for your lovely message! It was really fun designing this trip for you both, and I’m so happy to hear you enjoyed the mix of places and experiences. Vejer is such a special spot, and I’m glad you made it out to the sculpture garden—it’s definitely one of those hidden gems! I'm thrilled John had such a great time with the bird photography guides, and that your walks with Marco and Joaquin added something special to the trip; they truly are excellent at what they do. I’d be delighted to help with any future adventures you might plan in Spain or Portugal!

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.