Kimkim Trip Reviews

4.8
Based on 20,457 ratings
Read 20,457 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Thailand trip
Thailand | Dec 27 - Jan 7, 2024

N
NICOLE R.
Waldorf, MD | Reviewed on Jan 14, 2024
We could not have had a better time on our trip to Thailand. Lacey from kimkim was so patient with us and planned the perfect trip for us. Our local guides in Bangkok and Chiangmai were kind, knowledgeable, and warm. We missed them when we left! We will use kimkim for all trips going forward and we recommended kimkim to others! Thank you kimkim!! Read more

We could not have had a better time on our trip to Thailand. Lacey from kimkim was so patient with us and planned the perfect trip for us. Our local guides in Bangkok and Chiangmai were kind, knowledgeable, and warm. We missed them when we left! We will use kimkim for all trips going forward and we recommended kimkim to others! Thank you kimkim!!

Hotel Reviews
Cape Panwa Hotel
Phuket
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thai Akara - Lanna Boutique Hotel
Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
JC Kevin Sathorn Bangkok Hotel
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Elephant Jungle Sanctuary (Full day)
Elephant Jungle Sanctuary (Full day)
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Alms Giving & Jungle Temple
Morning Alms Giving & Jungle Temple
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Doi Inthanon National Park - A Touch of Nature
Doi Inthanon National Park - A Touch of Nature
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
True Colors Of Chiang Mai
True Colors Of Chiang Mai
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Encounter oriental gastronomy in Chiang Mai
Encounter oriental gastronomy in Chiang Mai
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Railway Market & Floating Market
Railway Market & Floating Market
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
John Gray's sea canoe - Hong by Starlight - Joining excursion
John Gray's sea canoe - Hong by Starlight - Joining excursion
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok Symbolic Temples
Bangkok Symbolic Temples
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Jan 17, 2024

Dear Nicole,
Thank you very much for your glowing feedback,
It was our pleasure to accompany your family this time, and I hope to have a chance to welcome you to Vietnam in the next trip.
From Exotic Voyages & Kimkim with thanks!

COSTA RICA is magical. Lush, green, full of b...
Costa Rica | Jan 5 - Jan 12, 2024

Ruthellen
Ruthellen F.
Dumont, NJ | Reviewed on Jan 13, 2024
COSTA RICA is magical. Lush, green, full of birds and monkeys and sloths and butterflies. And each excursion was different. 5:00 am to see birds, 5:00 pm for an exploration in the dark. The Arenal Volcano and the area around La Fortuna was exciting to explore— hiking, waterfalls and more green and more animals.
Alec, a driver on 2 legs felt like a friend after only a few minutes. And Andrea’s ‘Socio’, our guide in Manuel Antonia National Park was brilliant in his knowledge, passion and...
Read more

COSTA RICA is magical. Lush, green, full of birds and monkeys and sloths and butterflies. And each excursion was different. 5:00 am to see birds, 5:00 pm for an exploration in the dark. The Arenal Volcano and the area around La Fortuna was exciting to explore— hiking, waterfalls and more green and more animals.
Alec, a driver on 2 legs felt like a friend after only a few minutes. And Andrea’s ‘Socio’, our guide in Manuel Antonia National Park was brilliant in his knowledge, passion and his ability to communicate his love of his surroundings.
A great 8 days. Wish we could have stayed longer

Hotel Reviews
Parador Nature Resort & Spa
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Manoa & Hot Springs
Fortuna

Hot spring pool Great service at the main desk for every need Spread out without being too spread out Great happy hour Delicious dinners

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Manuel Antonio National Park Guided Hike
Private Manuel Antonio National Park Guided Hike
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Sukia Nighttime Nature Walk
Sukia Nighttime Nature Walk
Manuel Antonio

Our guide His passion for protecting animals

Quality of Experience
Guides, Drivers and Staff
Transport
Birdwatching in Arenal Mundo Aventura Park
Birdwatching in Arenal Mundo Aventura Park
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Nature Walk at Ecological Park & Butterfly Garden Danaus
Private Guided Nature Walk at Ecological Park & Butterfly Garden Danaus
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Private Arenal Hanging Bridges Walk
Private Arenal Hanging Bridges Walk
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
AMA Extreme
AMA Extreme
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 15, 2024
Hola Ruthellen, Thank you so much for taking the time to share your incredible experience in Costa Rica! We are thrilled to hear that you found the country magical, with its lush landscapes and abundant wildlife. We're glad that Alex, your driver, felt like a friend, and Andres's expertise in Manuel Antonio National Park added to the richness of your journey. It's always our goal to provide a memorable and enjoyable experience for our travelers. We appreciate your kind words and hope... Read more

Hola Ruthellen,

Thank you so much for taking the time to share your incredible experience in Costa Rica! We are thrilled to hear that you found the country magical, with its lush landscapes and abundant wildlife.

We're glad that Alex, your driver, felt like a friend, and Andres's expertise in Manuel Antonio National Park added to the richness of your journey. It's always our goal to provide a memorable and enjoyable experience for our travelers.

We appreciate your kind words and hope you'll have the opportunity to return to Costa Rica for more adventures in the future. If you ever decide to explore new corners of this beautiful country, we'd be delighted to assist you again.

Pura Vida🌿
Bryan Leon,
Serendipity Adventures, Costa Rica

The most amazing destination with a phenomenal travel agency!
Morocco | Dec 28 - Jan 6, 2024

Jackie
Jackie N.
Miami Gardens, FL | Reviewed on Jan 13, 2024
If I could give the team at Original Travels 6 stars I would. Everything about our trip was nothing short of amazing. Morocco as a country and its people have a lot to offer, but working with a travel agent that made the process so easy was what made it so enjoyable. Ali and Said helped us plan an itinerary that had something for everyone in our family of five, from cultural immersion to cooking class to ATVs and sand boarding in the desert. Our guide Yasser was a phenomenal travel... Read more

If I could give the team at Original Travels 6 stars I would. Everything about our trip was nothing short of amazing. Morocco as a country and its people have a lot to offer, but working with a travel agent that made the process so easy was what made it so enjoyable. Ali and Said helped us plan an itinerary that had something for everyone in our family of five, from cultural immersion to cooking class to ATVs and sand boarding in the desert. Our guide Yasser was a phenomenal travel companion, giving us great tips along the road and making everything run smoothly. And the local guides in Fes and Marrakesh were well informed, very pleasant and made us all fall in love with the history and culture.

I've been back from my trip for a few days, and have already recommended them to all of my friends. Morocco is definitely a bucket list destination, and the team at Original travels is the best way to explore it.

Hotel Reviews
Riad Le Pèlerin
Marrakech

Brand new Riad, very well located close to Dar El Bacha in the Medina of Marrakesh. The rooms were very beautifully decorated. Breakfast was good, and service was nice. Only negative is that the rooms are not insulated from the noise of other guests, so a baby in another room or a phone in the reception woke us up several times at night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ksar El Kabbaba
Skoura

Wish we could have stayed longer here. We only planned for one night on our way back to Marrakesh from the desert, and when we got there we didn't want to leave. The rooms are beautiful, the restaurant was delicious and had very high quality service, and the facilities (spa, gardens, etc) deserved to be enjoyed. Hope to be able to go back.

Authenticity & Character
Location
It was a beautiful setting in between the desert and our way back to Marrakesh. Unsure what else is around to do.
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

This camp was nothing short of magical. There is something transformative about being in the middle of the desert, with the most beautiful sunrise and sunset, the night sky full of stars, and a beautiful camp managed by local people who can help you enjoy it. The accommodations were beautiful and super comfortable, while still respectful of the environment. The food was delicious and very authentic, prepared with local produce and spices. Our guide Youssef did an amazing job at helping us understand the lifestyle of the nomad families and how some have settled in the local village. We loved everything about our trip to Morocco but this place was probably our favorite.

Authenticity & Character
Location
The landscape is just amazingly beautiful
Staff
Everyone went above and beyond to make us feel comfortable and welcome.
Cleanliness & Comfort
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Jan 14, 2024
Hi Jackie, Thank you so much for taking the time to share such a wonderful review! We are absolutely thrilled to hear that your experience with Original Travels exceeded your expectations and that every aspect of your trip to Morocco was nothing short of amazing. It's heartening to know that our team members were able to assist you in planning an itinerary that catered to the diverse interests of your family. We take pride in providing seamless and enjoyable travel experiences, and we're... Read more

Hi Jackie,

Thank you so much for taking the time to share such a wonderful review! We are absolutely thrilled to hear that your experience with Original Travels exceeded your expectations and that every aspect of your trip to Morocco was nothing short of amazing.

It's heartening to know that our team members were able to assist you in planning an itinerary that catered to the diverse interests of your family. We take pride in providing seamless and enjoyable travel experiences, and we're delighted to hear that Yasser, your guide, contributed to the success of your journey by offering valuable tips and ensuring everything ran smoothly.

We also appreciate your kind words about your local guides in Fes and Marrakesh. Sharing the rich history and culture of Morocco with our travelers is a passion, and it's fantastic to learn that our guides made such a positive impact, leaving you with a deep appreciation for the country.

Your recommendation to your friends means the world to us. We believe that Morocco is indeed a bucket list destination, and we're honored to have been a part of making your experience memorable.

Best Regards,
Ali

Fab trip with amazing helpers/guides overall....
Vietnam | Mar 25 - Apr 9, 2023

K
Kamil M.
United Kingdom | Reviewed on Jan 13, 2024

Fab trip with amazing helpers/guides overall. With some corrections from us they were able to put together an unforgettable experience. Watch out with the number of days allowed to visit Vietnam without a visa. We got caught out and had some issues during the ultimate departure.

Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Replied on Jan 27, 2024

Dear Kamil,

Thank you for sharing your feedback about your Vietnam trip! I'm thrilled to hear you had a fantastic experience overall, especially with the amazing helpers/guides who helped tailor it to your wishes. It's always rewarding to know our efforts create unforgettable memories for our guests.

However, I'm sorry to hear you encountered some issues at departure related to the visa requirements. We certainly want to avoid similar situations for future travelers, so your feedback is invaluable.

Thank you again and welcome back with kimkim for your next trip.

Best regards,
Camellia

A Direct, Comprehensive Approach to Planning ...
Costa Rica | Dec 31 - Jan 6, 2024

Kim
Kim C.
Dallas, TX | Reviewed on Jan 13, 2024
A Direct, Comprehensive Approach to Planning a an Unforgettable Week in Costa Rica Olman and Graciela at Amazilla travel were thoughtful, courteous, and prompt in responding to our queries and walking us through the process of planning a lovely week in the La Fortuna and Manuel Antonio areas. I'm usually on edge during travels that I book myself concerned that I've selected the best sites, tours, and accommodations. That concern was lifted by the team at kimkim, allowing me to fully enjoy... Read more

A Direct, Comprehensive Approach to Planning a an Unforgettable Week in Costa Rica

Olman and Graciela at Amazilla travel were thoughtful, courteous, and prompt in responding to our queries and walking us through the process of planning a lovely week in the La Fortuna and Manuel Antonio areas. I'm usually on edge during travels that I book myself concerned that I've selected the best sites, tours, and accommodations. That concern was lifted by the team at kimkim, allowing me to fully enjoy my three daughters as we experienced the mix of sightseeing, adventure, and relaxation on this journey. I look forward to arranging further travel through kimkim!

Hotel Reviews
Hampton by Hilton San José Airport
Alajuela

Expensive and crowded.

Authenticity & Character
Location
An easy shuttle ride to the airport.
Staff
Very welcoming at the reception desk.
Cleanliness & Comfort
Karahé Beach Hotel
Manuel Antonio

The view from the newly refurbished interior rooms exquisite!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Mountain Paradise
Fortuna

A lovely campus with a friendly, responsive staff. Individual units were spacious and well appointed, perfect for families, couples, or solo travelers.

Authenticity & Character
Unique units that blended so nicely into the exterior environment.
Location
Situated within access to all major attractions.
Staff
Daniel at the front desk and Gabriel and his colleagues in the restaurant were attentive and social.
Cleanliness & Comfort
Activity Reviews
Ocean Kayaking & Snorkeling
Ocean Kayaking & Snorkeling
Manuel Antonio

Whilst it was lovely to be on the ocean, the snorkeling was very disappointing. Also, the restaurant visit added time to the trip that was unnecessary. We were the first to be picked up and the last to be dropped off. We would have preferred to return to our hotel and visited one of the many lovely restaurants near our hotel.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Caño Negro Wildlife Refuge Boat Safari
Caño Negro Wildlife Refuge Boat Safari
Arenal/La Fortuna

One of the highlights of the trip! Our guide, Jorge, was knowledgeable, energetic, and very proud of his work.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit to Ecotermales Hot Springs
Visit to Ecotermales Hot Springs
Arenal/La Fortuna

This is one of the most delightful hot springs I've visited around the world!

Quality of Experience
Beautiful environment. Clean and well designed! Friendly staff.
Food
A vast spread of fresh foods that were identified for vegetarian and vegan diners.
Guides, Drivers and Staff
Transport
Guided Hike in Arenal Volcano Park 1968
Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna

The guide was knowledgeable to seemed to really enjoy his work.

Quality of Experience
Guides, Drivers and Staff
Transport
Please clarify to travelers the following: Pick up from the hotel could occur within a window--we arrived on time but the bus almost left because there were people from three other hotels who were sitting waiting for 15 minutes for us. We had no idea. Furthermore, it was not clear that the same but would drive us to the hot springs afterwards.
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jan 15, 2024

Hi Kim,

Thanks for your kind words.
I am so happy to know you had a terrific time in Costa Rica with your three daughters to explore the incredible areas of La Fortuna and Manuel Antonio.

I hope you can visit us once again to continue exploring this unique country.

Pura Vida,
Olman

Fantastic experience for our first trip to Ir...
Ireland | Sep 23 - Sep 30, 2023

Kevin
Kevin K.
Kew Gardens Hills, NY | Reviewed on Jan 13, 2024
Fantastic experience for our first trip to Ireland- the accommodations were excellent, all of the suggested locations, excursions, and travel itinerary were outstanding- Dean listened to what we were looking to do, and really came through with excellent recommendations that made for a memorable vacation and lifetime memories- Thanks again - highly recommended ! We will book our 2024 trip soon- this time to Italy Read more

Fantastic experience for our first trip to Ireland- the accommodations were excellent, all of the suggested locations, excursions, and travel itinerary were outstanding- Dean listened to what we were looking to do, and really came through with excellent recommendations that made for a memorable vacation and lifetime memories- Thanks again - highly recommended ! We will book our 2024 trip soon- this time to Italy

Hotel Reviews
Wyatt Hotel Westport
Westport

nice location in Westport with some fun music and drink at the Cobbler

Authenticity & Character
Location
Staff
front desk staff were extremely pleasant and very helpful with suggestions and recommendations.
Cleanliness & Comfort
The Galmont Hotel & Spa
Galway

Beautiful locale and again was so convenient for waling to great dining options

Authenticity & Character
Location
Staff
Cleanliness & Comfort
rooms and common areas were fantastic
Ashling Hotel Dublin
Dublin

fantastic hospitality and perfect location- highly recommended-

Authenticity & Character
location was great- walking distance to some great restaurants
Location
Staff
front desk persons were very helpful, attentive and made a difference
Cleanliness & Comfort
rooms and all of the public spaces were terrific- dining room for breakfast was great
Local specialist: Dean Garrison
Dean
Dean Garrison
Local specialist in Ireland | Replied on Jan 16, 2024

Hi Kevin

Thank you for your kind words.

We are delighted to hear you had a great time with us on tour.

We hope to welcome you back to Ireland in the near future.

Kind Regards

Dean

Our trip to Ecuador was great.
Ecuador | Dec 22 - Dec 31, 2023

B
Brad M.
West Hollywood, CA | Reviewed on Jan 13, 2024
Our trip to Ecuador was great. The mainland/Ecuador portion was exactly what we expected it to be. Mindo was a pleasant surprise and loved that portion. The hotel in Quito was wonderful. As for the Galapagos, everything was great except we would have liked for our guide to recommend Los Tuneles in Isabela on the Galapagos. We heard that those were great, but we were not told about those. Otherwise, I would highly recommend everything else we did in the Galapagos. Read more

Our trip to Ecuador was great. The mainland/Ecuador portion was exactly what we expected it to be. Mindo was a pleasant surprise and loved that portion. The hotel in Quito was wonderful. As for the Galapagos, everything was great except we would have liked for our guide to recommend Los Tuneles in Isabela on the Galapagos. We heard that those were great, but we were not told about those. Otherwise, I would highly recommend everything else we did in the Galapagos.

Activity Reviews
Exploring Antisana Ecological Reserve: Trek to Laguna de la Mica
Exploring Antisana Ecological Reserve: Trek to Laguna de la Mica
Quito

Seeing the world's 2nd largest volcano was awesome. Would definitely do this.

Quality of Experience
Guides, Drivers and Staff
Transport
Expedition to Mindo Cloud Forest
Expedition to Mindo Cloud Forest
Quito

This was probably the best day of our trip. Our guide Ximena drove us to Mindo and she was great in bringing us to these places. We did 6 or 7 activities all in one day and had a great time. This included zip lining, tubing, seeing hummingbirds and making chocolate from cacao.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lucia Cazar
Lucia
Lucia Cazar
Local specialist in Ecuador | Replied on Jan 15, 2024
Dear Brad & Adam, Thank you for taking the time to share your feedback on your trip to Ecuador. I'm thrilled to hear that the mainland portion met your expectations and that Mindo turned out to be a delightful surprise.
I'm glad you enjoyed your stay at the hotel in Quito. Your positive remarks about the Galapagos are truly appreciated. However, I do regret to learn that you missed the opportunity to explore Los Tuneles in Isabela. I sincerely apologize for any oversight in our...
Read more

Dear Brad & Adam,

Thank you for taking the time to share your feedback on your trip to Ecuador. I'm thrilled to hear that the mainland portion met your expectations and that Mindo turned out to be a delightful surprise.
I'm glad you enjoyed your stay at the hotel in Quito. Your positive remarks about the Galapagos are truly appreciated. However, I do regret to learn that you missed the opportunity to explore Los Tuneles in Isabela. I sincerely apologize for any oversight in our communication. Your input is invaluable, and I will ensure that our guides are more proactive in suggesting such fantastic experiences in the future.

Nonetheless, it warms my heart to know that overall, you highly recommend the rest of your Galapagos adventures. If there's anything else you'd like to share or if you plan to return to Ecuador in the future, please feel free to reach out. We would love the opportunity to make your next experience even more memorable.

Thank you once again for choosing us for your travel, and we hope to welcome you back in the future.

Best regards,

Family trip to Colombia
Colombia | Dec 16 - Dec 23, 2023

J
Jessel M.
Atlanta, GA | Reviewed on Jan 13, 2024

Our family of 4 had a fantastic trip to Colombia. Margoth and her team were terrific to work with. From the first moment we corresponded and throughout the trip they were a delight to deal with. We visited Cartegena and Medellin over 8 days. Each day was well planned and the recommended activities, hotels, restaurants, tours, etc were all to our liking. They stayed close to us throughout the trip and all our requests were handled promptly without issue. I would highly recommend Margoth and her team!

Local specialist: Margoth Rico
Margoth
Margoth Rico
Local specialist in Bogota | Replied on Jan 14, 2024

Hi Jessel,
Muchas Gracias! It has been a pleasure meeting you and having you and your family in Colombia! And thank you very much for taking the time to write this review and for making us a part of your trip. We are delighted to hear that you had a great time in Cartagena and Medellin, and we look forward to having you back in Colombia one day!
Sending you and your family our very Best wishes for this year, and we hope you stay in touch.

Best wishes,
Margoth

Honeymoon Vietnam Trip
Vietnam | Dec 24 - Jan 6, 2024

Elaine and
Elaine and J.
San Jose, CA | Reviewed on Jan 13, 2024
We had an amazing trip in Vietnam. Minh and Thuy were extremely helpful in planning our honeymoon, which spanned 5 cities in 2 weeks, from the North to the South of Vietnam. Minh helped us customize our itinerary while planning our trip, booking local guides at each destination to make sure we got the best experience. Minh and Thuy were our points of contact during the trip and were super responsive to get us sorted out logistically, including rescheduling some of our activities... Read more

We had an amazing trip in Vietnam. Minh and Thuy were extremely helpful in planning our honeymoon, which spanned 5 cities in 2 weeks, from the North to the South of Vietnam.

Minh helped us customize our itinerary while planning our trip, booking local guides at each destination to make sure we got the best experience.

Minh and Thuy were our points of contact during the trip and were super responsive to get us sorted out logistically, including rescheduling some of our activities last minute.

We particularly enjoyed our village tour of Hanoi with Daniel and our night foodie jeep tour with Jenny.

Daniel was super knowledge and took us on a tour of villages outside of Hanoi. We made bun cha at a villager’s house and rode bikes to explore.

Jenny took us to several food stops across Ho Chi Minh where we tried the freshest seafood and local dishes off the beaten path.

We would highly recommend Minh’s services to anyone looking for a once in a lifetime Vietnam experience!

Hotel Reviews
La Siesta Hoi An Resort & Spa
Hoi An

We came to Hoi An during rainy season so unfortunately we didn’t get to experience some of the hotels amenities to their fullest. This hotel had several pools that would have been nice in the summer. Our honeymoon suite was beautiful ans had a private tub and sauna. It was nice, though the layout might seem a bit awkward to people used to staying in more traditional hotels. Our favorite part about this hotel was the spa. La Spa at the hotel gave us the best massages we’ve ever gotten. The entire experience was thoughtfully curated, and we would highly recommend it to anyone, regardless of whether or not you’re staying at the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hermes Cruises

We did the 2 night cruise with Hermes for our honeymoon and had a great experience. We stayed in the presidents suite and had a semi private balcony and jacuzzi. The room was beautiful and roomy as was the rest of the boat. Note that the jacuzzi though heated was too cold to get in during the winter. Also note that the wifi was extremely spotty. The guides and staff on the boat were very welcoming and entertaining. The food and cocktails were decent for a cruise. We particularly liked the departure brunch. We did hiking, swimming, and kayaking excursions across the 3 days. Since we had a full day on the second day, we were able to cruise out to a neighboring bay and do a beautiful kayaking trip where it was less crowded. I’d highly recommend this tour to experience Ha Long Bay!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Night Foodie Tour on Jeep Car
Night Foodie Tour on Jeep Car
Ho Chi Minh City

We went on a jeep foodie tour with Jenny and had an awesome experience. Jenny curated several food stops for us, including seafood, local dishes, and desserts. We went to several districts during our couple hours on this tour. Jenny was really entertaining and energetic and planned very memorable stops. We had a lot of fun driving through the city in the open air. We were not bored because we went from restaurant to restaurant at a fast pace with our tiredly guide throughout. We would highly recommend this tour!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ho Chi Minh City Sightseeing Full Day
Ho Chi Minh City Sightseeing Full Day
Ho Chi Minh City

This tour felt a bit cookie cutter and we just went to sights that were on TripAdvisor’s top 10 list, which we felt like we could have done ourselves.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore the local life in Hanoi, streed food tour
Explore the local life in Hanoi, streed food tour
Hanoi

We loved this tour and Daniel was a great guide. He was very knowledgeable about Hanoi and the village he was taking us to. With his knowledge, he crafted us a very intimate tour with the community. We biked to a food market, temple, and made bun cha at a villager’s house. He told us a really interesting backstory about the owner of the house we were at. We also visited a flower farm and a lady who makes tofu out of her house (so delicious!). We would highly recommend this tour to anyone visiting Hanoi!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Feb 04, 2024

Hi Elaine & James,

I want to express my gratitude for your kind words. I'm delighted to hear that you have such wonderful memories from your time here. Dining at Tam Vi & An's and celebrating New Year’s Eve at the Blank Lounge must have been truly unforgettable experiences!

Your feedback about the Ho Chi Minh city day tour is greatly appreciated, and we will use it to offer more local, unique, and off-the-beaten-track alternatives for our future travelers. Thank you for choosing us to plan your Vietnam holiday. It was a pleasure to have you as our guests!

Best wishes,
Minh

Lucy helped us to plan a wonderful trip to Vi...
Vietnam | Dec 24 - Jan 7, 2024

V
vi V.
Rancho Santa Margarita, CA | Reviewed on Jan 13, 2024
Lucy helped us to plan a wonderful trip to Vietnam. She was most accommodating to all of our requests and questions. I cannot recommend her services enough. She was there for us from the beginning until the end of our trip and made sure that my family and I were well taken care of. I had her revise our itinerary many times, and she never had any problems doing so. Having Lucy there to support us throughout our entire trip to Vietnam was such a blessing, as it helped to take the stress out of... Read more

Lucy helped us to plan a wonderful trip to Vietnam. She was most accommodating to all of our requests and questions. I cannot recommend her services enough. She was there for us from the beginning until the end of our trip and made sure that my family and I were well taken care of. I had her revise our itinerary many times, and she never had any problems doing so. Having Lucy there to support us throughout our entire trip to Vietnam was such a blessing, as it helped to take the stress out of not knowing what to do, where to go, or who to contact. Vietnam is a country that would have been difficult and stressful to navigate without her. The accommodations that she recommended for us were all spectacular, particularly the Amiana in Nha Trang and the Stellar of the Seas Cruise in Ha Long Bay. Having her as a point of contact helped me to feel at ease during the trip and her responsiveness to all situations was outstanding. My family and I are so grateful for her help in planning and ensuring that the travel adventure that we had went smoothly. I wish she could be our travel agent for every country! Thank you so much Lucy, you provided our family with memories to treasure for a lifetime! :)

Hotel Reviews
La Siesta Classic Hang Thung
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aira Boutique Hanoi Hotel & Spa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Hoi An Resort & Spa
Hoi An
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amiana Resort Nha Trang
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Majestic Saigon
Ho Chi Minh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stellar of the Seas
quảng ninh

The ship was clean and the rooms were beautiful. The staff was amazing and I am so glad that my family and I were able to stay on this cruise. I highly recommend, 10/10!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Biking in Viet Hai Village & Relaxing at Ba Trai Dao Area 3D2N (Stellar Of The Seas)
Biking in Viet Hai Village & Relaxing at Ba Trai Dao Area 3D2N (Stellar Of The Seas)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Evening Teh Dar Show
Evening Teh Dar Show
Hoi An
Quality of Experience
Guides, Drivers and Staff
Transport
Cycle to Kim Bong Village - Tra Nhieu
Cycle to Kim Bong Village - Tra Nhieu
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoi An Half-Day  Sightseeing
Hoi An Half-Day Sightseeing
Hoi An
Quality of Experience
Guides, Drivers and Staff
Transport
Leisure Time & Disembarking cruise 3D2N (Stellar Of The Seas)
Leisure Time & Disembarking cruise 3D2N (Stellar Of The Seas)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Onboarding - Visit Dark & Bright Cave 3D2N (Stellar Of The Seas)
Onboarding - Visit Dark & Bright Cave 3D2N (Stellar Of The Seas)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day trip to Hoa Lu & Tam Coc (Ninh Binh)
Day trip to Hoa Lu & Tam Coc (Ninh Binh)
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to the Mekong Delta (Ben Tre)
Day Trip to the Mekong Delta (Ben Tre)
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lucy Do
Lucy
Lucy Do
Local specialist in Vietnam | Replied on Jan 15, 2024

Dear Vi Burgan,

Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy about your holiday! Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.

We’re very grateful for customers like you and hope to see you in Southeast Asia again.

With my best regards,
Lucy

Definitely use Kim Kim
Costa Rica | Dec 25 - Jan 5, 2024

Erika
Erika M.
Florence-Graham, CA | Reviewed on Jan 13, 2024
Jessica and Gustavo were there to help clarify always! also all the tours and people they booked to for our trip were helpful, friendly and professional. We had just the right amount of activity and relax time! It was amazing! Thank you!
We have already recommended to friends and are planning to use KimKim our next trip we are planning now!
Read more

Jessica and Gustavo were there to help clarify always! also all the tours and people they booked to for our trip were helpful, friendly and professional. We had just the right amount of activity and relax time! It was amazing! Thank you!
We have already recommended to friends and are planning to use KimKim our next trip we are planning now!

Hotel Review
Tabulia Tree
Manuel Antonio

The staff is so nice and accommodating! They go above and beyond!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Jan 29, 2024

Hi Jim and Erika,

I am so glad you had a fantastic experience in Costa Rica! Thanks so much for sharing the photos! Your photos definitely show the great time you had :) It's always a fun process planning for trips, and glad you had a great experience from start to finish!

Thank you for recommending us to your friends and we hope to see you on another kimkim trip!

Best,
Adam

Croatia with Robi
Croatia | Nov 2 - Nov 10, 2023

S
Susan M.
New York, NY | Reviewed on Jan 13, 2024

My husband and I enjoyed a wonderful 9-day visit to Croatia in early November 2023. We found Croatia to be a beautiful and clean country with welcoming people. We especially appreciated our guide, Robi, who meticulously planned our itinerary to meet our interests and who provided so much historical and cultural information as we visited locations from Zagreb to Dubrovnik. Robi is very pleasant and flexible and made the trip truly fantastic. We would like to do more trips with him!

Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Jan 14, 2024

Hi Susan,
thank you very much for your feedback and nice words!
I am happy to hear I was able to contribute to your overall experience in Croatia, and I appreciate your trust.

It was a pleasure to take you both around and show you the country.

Once again THANK YOU!

Best

Robi

Joanna planned a great trip for us to Peru.
Peru | Dec 29 - Jan 7, 2024

Larry
Larry G.
Kansas City, MO | Reviewed on Jan 13, 2024

Joanna planned a great trip for us to Peru. The hotels were great. The activities were great and the prearranged driver was amazing. We really got to like Alex. The sky Lodge was an amazing recommendation, and a once in a lifetime adventure.

Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in between Lima and the US | Replied on Jan 18, 2024

Hi Larry,
I'm so glad to hear you had a great time in Peru and that you enjoyed the Sky Lodge!

We hope to welcome you again in South America,
Johanna

Our trip really turned out to be incredible. ...
Thailand | Jan 5 - Jan 11, 2024

Michael
Michael K.
Harrisburg, PA | Reviewed on Jan 13, 2024
Our trip really turned out to be incredible. The city tour by guide Lena was spot on. I had a great interest in the Buddhist Temple; and, Lena took her time to explain every aspect of it to me. Our driver for the trip in Thailand was as reliable as could be. He waited for us at different destinations with not a single complaint, always helpful and patient. The fishing was excellent at both places that Tina had scheduled for us. The hotels were nice and centrally located. Staff at... Read more

Our trip really turned out to be incredible. The city tour by guide Lena was spot on. I had a great interest in the Buddhist Temple; and, Lena took her time to explain every aspect of it to me. Our driver for the trip in Thailand was as reliable as could be. He waited for us at different destinations with not a single complaint, always helpful and patient. The fishing was excellent at both places that Tina had scheduled for us. The hotels were nice and centrally located. Staff at each hotel were great.

Hotel Review
Galleria 10 Sukhumvit Bangkok
Bangkok

Although this hotel isn’t new - everything worked and the rooms were clean and climate controlled. The location was perfect for us, the breakfast buffet was quite good ; and, most importantly, the staff were great sources of information for every question we presented - be it dining recommendations. Interesting sights to see, etc.

Authenticity & Character
Kind of a funky design, didn’t use the rooftop pool, but you could go up just for the view or to have a drink
Location
You are literally steps away from all the the excitement, dining and nightlife in this district.
Staff
The staff were the single greatest positive of this location. Always greeting, always helpful, A+++
Cleanliness & Comfort
Clean beds, clean linens, clean rooms
Activity Review
Muay Thai in Bangkok
Muay Thai in Bangkok
Bangkok

Get ringside seats! 100% worth it. Someone will come around to get your food and drink order if you’re interested. Our seats were within six feet of the ring. Eight different matches of different weight classes / skill levels. This is one of those events that is gladly do again on a subsequent trip. This sport is embedded in the Thai culture, and you really get drawn into it.

Quality of Experience
Guides, Drivers and Staff
Our drivers in both Thailand and Malaysia were TOP Notch. They saved the day several times when thing could have gone wrong! Make sure that a driver is a part of your plan!
Transport
Clean and comfortable
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Jan 15, 2024

Hi Michael,
Thank you so much for enjoying the trip and kind review.
I'm delighted you and William had a great time in Thailand and Malaysia.
Thank you and I hope to see you again!
Best,
Tina

Fantastic Norwegian Holiday
Norway | Jan 5 - Jan 12, 2024

Steve
Steve P.
San Fernando, CA | Reviewed on Jan 13, 2024
This was my 2nd trip with KimKim. Planning couldn't have been easier. Anna was very attentive and responsive to our questions and always had good suggestions for tailoring the trip to our needs/wishes. Accommodations were all good. Tours and scheduling also good. The only real miss for us was the Aurora Dinner Cruise in Tromso. Maybe during summer months when it's not dark and you can see something it might be better. But the cruise itself was boring - there was nothing to see and the food... Read more

This was my 2nd trip with KimKim. Planning couldn't have been easier. Anna was very attentive and responsive to our questions and always had good suggestions for tailoring the trip to our needs/wishes. Accommodations were all good. Tours and scheduling also good. The only real miss for us was the Aurora Dinner Cruise in Tromso. Maybe during summer months when it's not dark and you can see something it might be better. But the cruise itself was boring - there was nothing to see and the food was unexceptional. Walking tours of Oslo and Bergen were great ways to orient ourselves in the cities and the guides were top notch. Snowshoeing/Northern Lights Chase/Hot tub on Tromso Polar Cruise and Bergen Fjord Cruise were all highlights.

Hotel Reviews
Clarion Hotel The Hub
Oslo

Comfortable room, great central location, nice bar, fantastic breakfast buffet. Very lively hotel!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Hanseatic Hotel
Bergen

Great character, comfortable room, centrally located, nice/helpful staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thon Hotel Tromsø
Tromsø

Hotel was comfortable, clean, centrally located, nice breakfast buffet, good gym.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sail the fjords of Tromsø
Sail the fjords of Tromsø
Tromsø

This tour on a sunny day would be amazing. We had a gray/cloud/rainy day so we had to be inside most of the time. Kenneth, the captain, was great. We got a real sense of his love of being on the water. The small group enabled us to get to know other people which was nice. Hot tub was definitely a highlight. Others jumped into the cold arctic water (we did not, but might have if the weather was nicer!)

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Aurora Dinner Cruise
Aurora Dinner Cruise
Tromsø

Nothing to see in the dark. Food was unremarkable. People (travelers) were not particularly friendly or encouraged to mingle/get to know each other.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Snowshoeing on Kvaløya Island
Guided Snowshoeing on Kvaløya Island
Norway

We had to go to an alternate location due to bad weather, but the guide was knowledgeable, friendly and put safety first always. It was a good activity to be outside and active.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Bergen with a Local
Explore Bergen with a Local
Bergen

Our guide John was very knowledgeable about the area and walked us everywhere in under 3 hours! Lots of hills! Great way to get oriented in the city.

Quality of Experience
Guides, Drivers and Staff
Transport
Mostraumen Fjord Cruise from Bergen
Mostraumen Fjord Cruise from Bergen
Bergen

Awesome tour and we even had good weather so we got to see the fjords!

Quality of Experience
Guides, Drivers and Staff
Transport
Northern Lights Adventure in Tromsø
Northern Lights Adventure in Tromsø
Tromsø

Due to weather, we had to chase the lights rather than go to the outfitter's home base. Trina (our guide) was great - very enthusiastic and clearly has a lot of experience chasing the auroras. We had to drive to within 20 minutes of the Finland border, which meant a 2+ hour drive in each direction. We didn't get back to hotel until after 2 am, which was about an hour later than expected (and rough since we had an early morning flight to Bergen!)

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Oslo's Hidden Gems with a Local Expert
Explore Oslo's Hidden Gems with a Local Expert
Oslo

Our guide Stig was amazing. He shared local and personal stories, history, insights. We toured on one of the coldest days in Oslo in 30 years. Stig brought hand and foot warmers for us and kept us moving so we could get warm!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Anna Grindevoll Strønstad
Anna
Anna Grindevoll Strønstad
Local specialist in Norway | Replied on Jan 25, 2024

Hi Steve,
Thank you so much for the great review! I am so happy to hear you enjoyed your time and had a nice trip to Norway. Sorry to hear the Aurora Dinner Cruise wasn't up to par, but very glad that the other activities were memorable and good!
It was great working with you and planning this trip - it made my travel foot itch (as we say in Norway)! Don't hesitate to reach out if you are ever coming to Norway again :)
All the best,
Anna

Nice Family Tour
Vietnam | Dec 21 - Jan 4, 2024

Carolyn
Carolyn O.
Austin, TX | Reviewed on Jan 13, 2024
Ha was wonderful and very attentive. Overall, our family of four enjoyed our 16 days in Vietnam. Having been to southeast Asia before, I was a bit wary of signing up for a tour. There tends to be a "conveyor belt" quality to the other tours I've been on, and I didn't want to be a part of that again. With this tour, there was a mix of some "conveyor belt" activities (many of the tours), and some we felt were a bit more special (street food tour in Hoi An with John, and Ha Long bay cruise).... Read more

Ha was wonderful and very attentive. Overall, our family of four enjoyed our 16 days in Vietnam. Having been to southeast Asia before, I was a bit wary of signing up for a tour. There tends to be a "conveyor belt" quality to the other tours I've been on, and I didn't want to be a part of that again. With this tour, there was a mix of some "conveyor belt" activities (many of the tours), and some we felt were a bit more special (street food tour in Hoi An with John, and Ha Long bay cruise). The lodging was mostly great, and we appreciated having all of the logistics taken care of. We had a representative pick us up at all the airports, which we didn't really feel was necessary. Just a driver would have been sufficient. Highlights for us included the beach and our resort on Phu Quoc, the hotel in Hoi An, the street food tour and cooking class in Hoi An, and the Ha Long Bay cruise.

Hotel Reviews
La Pandora Cruises
Hai Phong

We really enjoyed our time on the La Pandora Cruise. The staff was wonderful, and the boat was nice. I thought our rooms were comfortable and the bathroom was nice. There was an upper deck for happy hour at night and the dining room was nice. The food was just okay, but there was a lot of it! There were definitely much nicer boats around us, but I thought everything about this boat was good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
San Boutique Hotel Hanoi

We only stayed at San Boutique for one night. We stayed at San Premium for the other two. Overall, the staff was wonderful, but the rooms were a bit shabby. The location of San Boutique was good as it is near the lake and walkable to most things.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silkotel Hoi An
Hoi An

We loved our time at Silkhotel. The staff was amazing, and the rooms were very nice. We even used the pool and the gym at the hotel. The breakfast buffet was huge and delicious. And, the location was ideal. Couldn't have been better!

Authenticity & Character
Location
One block from the entrance of old town.
Staff
Cleanliness & Comfort
Aluna Ben Thanh Hotel

Aluna Ben Thanh Hotel was good...not great...not bad. The location to everything in the city was great. The rooms were comfortable enough. The bathrooms were nice. Our only complaint was with the breakfast room, which is quite small and was usually full when we arrived. The food was okay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thanh Kieu Beach resort
Kien Gianh

We loved our time on the beach at Thanh Kieu Beach Resort. We were there for Christmas, and really appreciated the holiday spirit created by the staff. The bungalows were very clean and nice, the breakfast was our favourite, the large beach with chairs and the pool area were great, and all the staff was very friendly. We didn't love the town area that is walkable, but otherwise thought the location was good.

Authenticity & Character
Location
There aren't many good places to walk to.
Staff
Cleanliness & Comfort
Activity Reviews
Dark and Bright Cave - Ha Long Bay (La Pandora)
Dark and Bright Cave - Ha Long Bay (La Pandora)
Vietnam

We woke up very early to get to the cave before all the other boats. In the description of this tour, it shows kayakers going into a cave. As it turns out, that cave has been closed for a number years. So, we just got onto a boat that someone rowed and went through a large tunnel to a type of inlet...then rowed back. It was maybe a one hour excursion and I didn't feel as though we were able to see much. We had a very rushed breakfast before heading out in the morning, so much suggestion is to save breakfast until after the tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ha Long Bay - Lan Ha Bay (La Pandora)
Ha Long Bay - Lan Ha Bay (La Pandora)
Vietnam

We loved kayaking around the bay, and our highlight of our time in Ha Long Bay was swimming. It was beautiful and unique. I think we would have liked it more if there hadn't been 10 other boats doing the exact same thing, but such is the nature of the beast.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Hanoi Half Day City Tour
Morning Hanoi Half Day City Tour
Hanoi

This tour included a tour of the Ho Chi Minh Mausoleum (although the actual Mausoleum was closed) and the Temple of Literature. Dicky, our tour guide, did a good job of relaying a lot of information about what we were seeing. It was nice to have a private tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Hoi An Local Market, Basket Boat, Fishing & Cooking Experience
Hoi An Local Market, Basket Boat, Fishing & Cooking Experience
Hoi An

We started the day at the market, which was fun to see. The basket boat was a total "only for tourists" type of activity, but our kids enjoyed it. "Fishing" was a bit of a stretch. They gave a little stick with a string to the kids to catch crabs. It definitely wasn't a bit part of the overall activity. The definite highlight was the cooking class, which was one of the best we have done in six months of travel. The kids really got to engage in making the food, and everything was delicious.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoi An Ancient Town Walking & Street Food tour (N)
Hoi An Ancient Town Walking & Street Food tour (N)
Hoi An

We had rain the whole time in Hoi An, but we still enjoyed our time there. John, our tour guide for this tour, was really wonderful. He was so optimistic and accommodating. We walked through old town, and even took a boat ride to release our wish boat. That was all fine, but our favorite part was the street food tour. We went to a few great places, one of which we went to the next night as well.

Quality of Experience
Guides, Drivers and Staff
Transport
Cable Car & 4 islands by speed boat (Joint in tour)
Cable Car & 4 islands by speed boat (Joint in tour)
Phu Quoc

We actually asked to leave this tour early. We were excited for a lot of snorkeling, which is what was described. Instead, after being taken to the pearl factory for the first hour, we were taken to an island where we were told we could swim or have our pictures taken. We decided we would swim, but when we got to the island, the water in the bay was filled with trash. We spent an hour watching our guide take fabricated drone footage of people on the beach. Then we went snorkeling...for 20 minutes. They didn't have any equipment for kids, so my 7 year old, who was VERY excited to go snorkeling, had a leaky mask much of the time because it was too big. We then went to an island with about 60 other boats and hundreds of other tourists to have lunch and again get a fabricated drone video laying on a paddle board...but didn't actually get to do any paddle boarding. We decided the swimming at the beach of our resort was way better than anything we had experienced on the tour and asked to go back.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ho Chi Minh city tour - Cu Chi tunnels  - Joint in tour
Ho Chi Minh city tour - Cu Chi tunnels - Joint in tour
Ho Chi Minh City

This tour wasn't great for our family. We have two kids, 7 & 11, and a 10 hour day was just not something they could do. We stayed for the first half of the tour in town, then the kids and I went back to the hotel while my husband went on the hours long drive to the Cu Chi tunnels. I should have separated the tour into two days to make it better for my children. The Ho Chi Minh tour was good for the adults, but didn't really capture the interest of my children. We were first taken to a post office and a church that was under construction. I'm not really sure what we were supposed to do there. Being with a group is always a little harder with children, and this was no exception.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ha Dinh
Ha
Ha Dinh
Local specialist in Hanoi | Replied on Jan 17, 2024
Dear Carolyn, I hope you are having a good time in another wonderful part of Asia and will have more exciting journey ahead till July with full excitement and happiness!
I really appreciate your time to share your feedback about your recent 16-day holiday through Vietnam. We are delighted to hear that you and your family enjoyed the experience overall, and we appreciate your thoughtful insights.
I am on cloud nine to hear your kind words. Your family and the kids are so wonderful and kind to...
Read more

Dear Carolyn,

I hope you are having a good time in another wonderful part of Asia and will have more exciting journey ahead till July with full excitement and happiness!
I really appreciate your time to share your feedback about your recent 16-day holiday through Vietnam. We are delighted to hear that you and your family enjoyed the experience overall, and we appreciate your thoughtful insights.
I am on cloud nine to hear your kind words. Your family and the kids are so wonderful and kind to us. We are very happy and grateful to meet you.
Your specific mentions of the street food tour in Hoi An with John and the Ha Long Bay cruise as standout experiences are heartening. We strive to offer unique and memorable moments, and it's rewarding to hear that these aspects of the tour resonated with you.
I also understand your concern about the "conveyor belt" experience that can sometimes accompany tours, and we're pleased that our itinerary struck a balance for you.

Once again, thank you for choosing our tour for your Southeast Asia adventure, and we hope that the memories you've made in Vietnam will be cherished for years to come. If you ever decide to explore another destination with us, we would be honored to assist in planning another exceptional journey for you and your family.

Safe travels and warm regards,
Ha Dinh

Bliss in Portugal :-)
Portugal | Jan 5 - Jan 11, 2024

Victoria
Victoria C.
Charlottesville, VA | Reviewed on Jan 13, 2024
This was my second trip using kimkim specialists and it was another great success! Pedro was able to offer lots of great suggestions for tours, sights, and activities, and worked out a great itinerary for our relatively short (6 day) visit. My daughter and I love to eat when we travel, and Pedro booked us two great food tours--one in Lisbon and one in Porto--with two very different guides who each showed us a great time, plus a night of dinner and fado. Our driver, Eric, became our best... Read more

This was my second trip using kimkim specialists and it was another great success! Pedro was able to offer lots of great suggestions for tours, sights, and activities, and worked out a great itinerary for our relatively short (6 day) visit. My daughter and I love to eat when we travel, and Pedro booked us two great food tours--one in Lisbon and one in Porto--with two very different guides who each showed us a great time, plus a night of dinner and fado. Our driver, Eric, became our best friend in Portugal while he carried us all over the coast and showed us a handful of beautiful little towns in between our two big-city destinations. We stayed in three gorgeous hotels, each outstanding in different ways, and basically just spent 6 beautiful days eating and walking and seeing amazing things, and generally having a fantastic time. One of my favorite things about using kimkim specialists is being able to communicate with them in real time while I travel; Pedro was super communicative, checking in daily to make sure we had everything we needed and knew what was coming next; he was able to get our first hotel room ready for us when we arrived, even though we were hours ahead of check-in time--that was fabulous--and even sent over a wonderful welcome package of Portuguese treats to our hotel. I could not have been happier with our experience and will certainly use kimkim again.

Hotel Review
PortoBay Liberdade
Lisbon

My daughter and I loved this hotel *so much.* Our first stop in Portugal, we were immediately delighted to find that our suite was ready at 10 a.m. when we arrived from the airport. The suite had two full baths, an enormous walk-in closet, large and comfortable living room with plenty of seating, a bedroom, and a terrace with seating: we could hardly believe our eyes 😂😂 We had two small complaints about the room, which were the lights and the temperature controls, neither of which we could figure out--the lights in particular BAFFLED us, I'd turn them on in the living room and they'd go out on my daughter in the bedroom, or vice versa--but honestly, we could've called for help if we'd really wanted to lol. The room itself was quiet, super comfortable, full of the little touches that make or break a hotel room for me: great in-room coffee service, quality products in the bathroom, a throw blanket on the couch. The lights were confusing, but there were plenty of them, which I appreciate--so many hotel rooms are dark--and the showers were fantastic. When I blew a fuse trying to plug my heating pad into the bedside outlet, reception had someone up to our room in minutes so we didn't have to sit around in the dark 😂 My daughter and I also spent a fair amount of time in the hotel bar, where we had one great dinner and several excellent drinks (try the Portuguese gins!). Our bartender, Rodrigo, was super helpful and attentive; when he heard we were headed to Porto next, he made us a list of attractions, shops, and bars to visit--that's how we learned about the Royal Cocktail Club, a fun discovery! The PortoBay Liberdade is centrally located, within easy walking distance of many Lisbon sights and destinations, and our experience there was outstanding. Cannot wait to visit again.

Location
Practically everything is walkable from here, including the metro.
Staff
Rodrigo the bartender! Housekeeping also does a great job.
Cleanliness & Comfort
Great bed and loved the big seating area so we didn't have to work in bed. Bathrooms were super clean and well equipped.
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Jan 13, 2024

Hello Victoria,
What a lovely and detailed feedback!!
I am super happy to know you had an amazing time with your daughter during your time in Portugal.
Also, quite happy to hear you appreciate our daily checkups :)
Obrigado,
Your Friend in Portugal - Pedro

Fantastic trip to NZ! Highlights were Hobbito...
New Zealand | Dec 26 - Jan 6, 2024

R
Rahul M.
Los Angeles, CA | Reviewed on Jan 13, 2024

Fantastic trip to NZ! Highlights were Hobbiton, Milford Sound, the trans alpine train. Fantastic experience booking with KimKim.

Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Jan 15, 2024

G'day Rahul,

Thank you so much for taking the time to write a review. I'm so happy to hear you had a wonderful experience with us. Let reach out to me if you plan on traveling to Australia or anywhere in the South Pacific.

Kind Regards,
Paula

We had an amazing experience for our Greece trip
Greece | Jan 2 - Jan 11, 2024

L
Linda C.
Newark, NJ | Reviewed on Jan 12, 2024
We had an amazing experience for our Greece trip. Ina did a great job of arranging our trip that meet our goals. The kimkim team was approachable and responsive all the time. Local agents and service outstanding. Thank you Ina and KimKim team! Read more

We had an amazing experience for our Greece trip. Ina did a great job of arranging our trip that meet our goals. The kimkim team was approachable and responsive all the time. Local agents and service outstanding. Thank you Ina and KimKim team!

Activity Reviews
Private Cape Sounion Driving tour
Private Cape Sounion Driving tour
Greece

Overall a nice tour. Very good highlights. The itinerary was great!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Epidaurus Guided Tour
Private Epidaurus Guided Tour
Greece

Good trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Cooking Class in Nafplio
Private Cooking Class in Nafplio
Nafplio

This was one of the best experience during the Greece trip. We had an amazing incredible time with the chef and his wife. Enjoyed the cooking class, dinner, and wine. We kept sharing this experience with our friends. Couldn’t be better.

Quality of Experience
Food
Guides, Drivers and Staff
Acropolis of Mycenae Guided Tour 
Acropolis of Mycenae Guided Tour 
Greece

The tour guide was knowledgeable

Quality of Experience
Guides, Drivers and Staff
Transport
Local Meal in Nafplio
Local Meal in Nafplio
Greece

Good food.

Quality of Experience
Food
Guides, Drivers and Staff
Local transfer in Nafplio
Nafplio

The drivers were very friendly and on time.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Acropolis Museum Visit
Private Acropolis Museum Visit
Athens

We love our tour guide. She is super knowledgeable and helpful. We learned a lot during the tour. Very impressed!

Quality of Experience
Amazing
Guides, Drivers and Staff
We love our guide!
Day Trip to Meteora by bus
Day Trip to Meteora by bus
Athens

It was an amazing trip that got us very excited

Quality of Experience
Guides, Drivers and Staff
Transport
There unfortunately was a family with one year old baby sitting behind us on the bus who kept crying and kicking out seats. The parents didn’t do anything.
Private Delphi Day-trip
Private Delphi Day-trip
Athens

The driver came early to ensure we are on time for the tour. Very good communication.

Quality of Experience
Food
We love the olive tasting and lunch. Best meal we had during this trip
Guides, Drivers and Staff
Transport
Acropolis & Flavors of Athens
Acropolis & Flavors of Athens
Athens

We enjoyed this tour very much. We had a. Amazing tour guide who was extremely knowledgeable and professional. Love the experience!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ina Gaydarova (deactivated)
Ina
Ina Gaydarova (deactivated)
Local specialist in Athens, Greece | Replied on Jan 15, 2024

Dear Linda,

Thank you so much for your feedback. I am very happy you and your daughter enjoyed the historical highlights of Mainland Greece, had fun interacting with the locals and tasted some delicious meals. Greece is a country full of diversity and not many people get to experience it during the winter season. It was a great pleasure creating beautiful memories for you and your daughter and I would love to do that again in the future if you decide to visit the country on a summer holiday around the islands for some swimming, island hopping, or relaxing.

Happy travels!
Ina

Excellent service
Portugal | Dec 28 - Jan 5, 2024

S
Savita B.
Maple Shade, NJ | Reviewed on Jan 12, 2024
Joao is excellent. He goes above and beyond to help coordinate all your activities . The tour guides and drivers were amazing. All the activities that he helped choose were great. I can’t recommend him enough. We especially enjoyed our tour guide, Elsa in Lisbon. There were some changes I made right before the trip and even one we canceled the day of and he worked with us. You can’t go wrong using their service. Read more

Joao is excellent. He goes above and beyond to help coordinate all your activities . The tour guides and drivers were amazing. All the activities that he helped choose were great. I can’t recommend him enough. We especially enjoyed our tour guide, Elsa in Lisbon. There were some changes I made right before the trip and even one we canceled the day of and he worked with us. You can’t go wrong using their service.

Hotel Reviews
MouraSuites Hotel
Largo da Porta de Moura, 7000-647 Évora, Portugal

Really lovely hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maison Albar - Le Monumental Palace
Porto

That was a wonderful hotel. Service and location are great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto

Our tour guide was Anna period. This tasting activity was great.

Quality of Experience
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jan 12, 2024

Hello Savita,
Super happy to know you are feeling better today!
Thank you so much for your kind words - they mean a lot!!
It was wonderful to have your family here. I really hope Portugal remains on your memories for a long time.
Muito Obrigado!!
Your friend in Portugal - João

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.