Kimkim Trip Reviews

4.8
Based on 20,457 ratings
Read 20,457 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Excellent service
Portugal | Dec 28 - Jan 5, 2024

S
Savita B.
Maple Shade, NJ | Reviewed on Jan 12, 2024
Joao is excellent. He goes above and beyond to help coordinate all your activities . The tour guides and drivers were amazing. All the activities that he helped choose were great. I can’t recommend him enough. We especially enjoyed our tour guide, Elsa in Lisbon. There were some changes I made right before the trip and even one we canceled the day of and he worked with us. You can’t go wrong using their service. Read more

Joao is excellent. He goes above and beyond to help coordinate all your activities . The tour guides and drivers were amazing. All the activities that he helped choose were great. I can’t recommend him enough. We especially enjoyed our tour guide, Elsa in Lisbon. There were some changes I made right before the trip and even one we canceled the day of and he worked with us. You can’t go wrong using their service.

Hotel Reviews
MouraSuites Hotel
Largo da Porta de Moura, 7000-647 Évora, Portugal

Really lovely hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maison Albar - Le Monumental Palace
Porto

That was a wonderful hotel. Service and location are great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto

Our tour guide was Anna period. This tasting activity was great.

Quality of Experience
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jan 12, 2024

Hello Savita,
Super happy to know you are feeling better today!
Thank you so much for your kind words - they mean a lot!!
It was wonderful to have your family here. I really hope Portugal remains on your memories for a long time.
Muito Obrigado!!
Your friend in Portugal - João

Egypt is only a one time visit country. The country is good and rich in history. The people aren't honest and not at all trust worthy.
Egypt | Dec 23 - Jan 1, 2024

Rohan
Rohan P.
India | Reviewed on Jan 12, 2024
To sum it up, the itinerary was planned and executed as per our requirements. However, we would have appreciated it if the driver's name and contact details were shared in advance ie a day before travel as it did cause us last-minute panic situations twice. Also, the lunch buffet given to us at Cairo on 24th Dec 2023 was not good. My 11-year-old daughter got Egyptian diarrhea from that food and she suffered for 2 days after that. Please make sure to get off that restaurant from the list of... Read more

To sum it up, the itinerary was planned and executed as per our requirements. However, we would have appreciated it if the driver's name and contact details were shared in advance ie a day before travel as it did cause us last-minute panic situations twice. Also, the lunch buffet given to us at Cairo on 24th Dec 2023 was not good. My 11-year-old daughter got Egyptian diarrhea from that food and she suffered for 2 days after that. Please make sure to get off that restaurant from the list of Sun Pyramids Tours and Kim Kim.

Furthermore, on our second last day in Cairo, the guide given to us by Sun Pyramids Tours via Kim Kim named Mohamed who picked us up from Cairo Airport on 31st Dec 2023 and took us to the market on 31st Dec 2023 urged us to do an Islamic architecture tour next day ie on 1st Jan 2024. He committed to us that he will come next day. But he didn't turn up next day as he claimed he was very good in it. We paid an additional 70 USD upfront to Sun Pyramids Tours and they had said that everything is included. However, this Mohamed switched his phone off next day and didnt even have the courtesy to tell us that he isn't coming. And everything went haywire the next day. First of all, the alternative guide sent by Sun Pymrids Tours was hopeless and useless in all aspects. I forgot his name unfortunately. He arranged a car in which neither of our luggage would fit. Sun Pyramids Tours very well knew its our check out so we would be having bags as we were going to check out and do sightseeing and head off to Cairo airport directly. This was already mentioned. The new guide was useless in all aspects. He did not know the places of interest we visited that day. He was not giving any information. He was not at all interactive. Really a hopeless guide ive ever come acrosd in my life. Also, we were not told that we would have to buy the tickets separately and the add-on price we paid did not include that. This all left a very bad taste regarding the people of Egypt, the country of Egypt, Sun Pyramids Tours, and also Kim Kim as we felt we were cheated. This is not Kim Kim's fault as we did the last day sightseeing directly from Sun Pyramids Tours. The guides and drivers kept on asking for tips. It was very irritating. I would however request Kim Kim to kindly review Sun Pyramids Tours properly before giving them any more work from hereon.

Activity Review
Pyramids and Cairo Sightseeing
Pyramids and Cairo Sightseeing
Cairo

Our guide Saeed was excellent.

Quality of Experience
Food
My daughter got diarrhea due to the lunch buffet organised by Sun Pyramids tours on 24th Dec 2024
Guides, Drivers and Staff
Transport
Local specialist: Mohamed Nabil
Mohamed
Mohamed Nabil
Local specialist in Egypt | Replied on Apr 18, 2024

Thanks for sharing your feedback with me, your note about the restaurant is well received and communicated with the restaurant and we will stop dealing with this restaurant in the future.
We investigated your complaint about the representative and found that he offered you the tour without a guide to reduce the cost.

Kim Kim Scandinavia excellence
Norway | Dec 7 - Jan 11, 2024

Marie-Claire
Marie-Claire C.
Australia | Reviewed on Jan 12, 2024
Thank you Meree and Fenne and Julia. Your care and attention in preparing our 6 week trip around Scandinavia, Tallin, Finland and Iceland has been exemplary. We’ve experienced countless ‘pinch-me’ moments and have loved every minute. We would love to return to continue the adventure and will definitely travel with Kim Kim again. Thank you!!! Marie-Claire, Jeff and family Read more

Thank you Meree and Fenne and Julia. Your care and attention in preparing our 6 week trip around Scandinavia, Tallin, Finland and Iceland has been exemplary. We’ve experienced countless ‘pinch-me’ moments and have loved every minute. We would love to return to continue the adventure and will definitely travel with Kim Kim again. Thank you!!! Marie-Claire, Jeff and family

Hotel Reviews
Radisson Blu Seaside Hotel
Helsinki

The staff here are wonderful. Great to chat with them!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Copenhagen
København

LOVED the breakfast room - chic and stylish- and the breakfast was excellent too

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Bristol
Oslo

Beautiful hotel - elegant, luxurious yesteryear vibes in architecture and decor complimented by excellent service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tour to Katla Ice Cave
Tour to Katla Ice Cave
Norway

The highlight of my northern adventures. A surreal experience walking over giant “pillows” of crystal clear ice. Otherworldly

Quality of Experience
Guides, Drivers and Staff
Transport
Guided City Tour in Tallinn
Guided City Tour in Tallinn
Tallinn

Wonderful tour around Tallin - not just the charming old town. Jana our guide was knowledgeable and fun

Quality of Experience
Guides, Drivers and Staff
Transport
Private guided Stockholm tour + Vasa and Abba Museum
Private guided Stockholm tour + Vasa and Abba Museum
Stockholm

A must do to understand the history and layout of the city. Our guide was lovely.

Quality of Experience
Guides, Drivers and Staff
Transport
Polar Night Dog Sledding
Polar Night Dog Sledding
Svalbard

AMAZING. Interacting with the dogs was an incredible experience for my family who have limited experience with dogs

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Merée Ruzits

https://www.kimkim.com/assets/rating_star-146d3aedbbf3c3bf3aed0015b7516829d024ce17ed9e7cfbbdd6ef4065cebfef.svg
Vietnam | Dec 21 - Jan 11, 2024

Lori
Lori G.
Palm Desert, CA | Reviewed on Jan 12, 2024
Overall we are very pleased with the tour guides and the local specialist, Camellia. This was our honeymoon trip and the coordinators, tour guides and hotel staff went out of their way to make sure our room was nicely made up. Most hotels had rose petals on the bed. At 3 hotels provided cake, a special message, balloons or a special honeymoon drink. It was really lovely. The tour guides, and coordinators, Camellia and Thuy were extremely responsive during our trip. Any question we had... Read more

Overall we are very pleased with the tour guides and the local specialist, Camellia. This was our honeymoon trip and the coordinators, tour guides and hotel staff went out of their way to make sure our room was nicely made up. Most hotels had rose petals on the bed. At 3 hotels provided cake, a special message, balloons or a special honeymoon drink. It was really lovely. The tour guides, and coordinators, Camellia and Thuy were extremely responsive during our trip. Any question we had they were quick to respond. We had several guides throughout the trip as we visited many places. Not only were the guides great but the drivers were also wonderful and helpful. From Mr Hiep and Mr Hi, to Ms Trang, Mr Giang, Mr. Lam and Mr. Phanh, Mr Kakada, all are great and knowledgeable about the places we visited.

Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Replied on Jan 27, 2024
Dear Lori, I was absolutely thrilled to read about your unforgettable honeymoon in Vietnam, and I'm so happy that I could play a small role in making it so special! Your feedback is more than just appreciated; it's invaluable fuel for us to keep refining our services and crafting amazing experiences for future couples. You entrusting us with such a momentous trip like your honeymoon speaks volumes about your trust, and we're deeply honored that you'll be returning to KimKim for your next... Read more

Dear Lori,

I was absolutely thrilled to read about your unforgettable honeymoon in Vietnam, and I'm so happy that I could play a small role in making it so special!

Your feedback is more than just appreciated; it's invaluable fuel for us to keep refining our services and crafting amazing experiences for future couples. You entrusting us with such a momentous trip like your honeymoon speaks volumes about your trust, and we're deeply honored that you'll be returning to KimKim for your next adventure.

My very best wishes from Vietnam, and may your love story continue to blossom with countless more memories to cherish!

Best regards,
Camellia

Amazing trip with Kimkim and Mohamed
Egypt | Dec 22 - Dec 31, 2023

Shweta
Shweta K.
India | Reviewed on Jan 12, 2024
We had a very well planned trip with Kimkim and specially our local trip specialist, Mohamed. He patiently worked with us to customize the trip according to our needs and was available on call or message whenever we needed. He put together a great itinerary that included Cairo, Luxor, Aswan, Abu Simbel and Sharm el Sheikh. The guides he arranged for us in all of these places were also very good and knowledgeable, which made the experience richer. We had a minor issue with flights which also... Read more

We had a very well planned trip with Kimkim and specially our local trip specialist, Mohamed. He patiently worked with us to customize the trip according to our needs and was available on call or message whenever we needed. He put together a great itinerary that included Cairo, Luxor, Aswan, Abu Simbel and Sharm el Sheikh. The guides he arranged for us in all of these places were also very good and knowledgeable, which made the experience richer. We had a minor issue with flights which also was sorted out eventually. Definitely a trip that will stay as a cherished memory, Egypt is a wonderland. Thanks to Mohamed, Sun Pyramids team and Kimkim for making it a great experience!

Activity Reviews
Mount Sinai & St.catherine Monastery Group tour
Mount Sinai & St.catherine Monastery Group tour
Sharm el-Sheikh

A difficult trek, but well worth it. The sunrise views from the top of the hill are stunning, and make the hike up worthwhile.

Quality of Experience
Guides, Drivers and Staff
Transport
Trip Hot Air Balloon Ride in Luxor, Egypt
Trip Hot Air Balloon Ride in Luxor, Egypt
Luxor

An early morning balloon ride that lasts for about 45min - 1 hour. It was amazing to watch the Valley of Kings and the temple from above. Totally recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
Trip to Pyramids, Memphis, and Sakkara with riding a camel
Trip to Pyramids, Memphis, and Sakkara with riding a camel
Egypt
Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Kom Ombo  and EdfuTemples
Kom Ombo and EdfuTemples
Aswan
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Check out and Tour to The East & West Bank of the Nile
Check out and Tour to The East & West Bank of the Nile
Luxor

The best day of the entire trip for us. Luxor is breathtaking, and the only thing that was a negative was that we just had one day to spend here. Our guide Ahmed Ameen, was the best guide of the entire trip. He made the day what it was with his knowledge, patience and wit. Starting with Valley of Kings and Hatshepsut temple to the beautiful Karnak and Luxor temples, this was easily the busiest and the best day of our trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Abu Simbel Temple
Abu Simbel Temple
Aswan

An outstanding experience and so worth the 3 hour drive from Aswan. Our guide in Abu Simbel was extremely knowledgeable and patiently explained the history and significance of the temple along with the key things to look for, since guides are not allowed inside. He was amazing!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tour to High Dam, Philae Temple, and Obelisk
Tour to High Dam, Philae Temple, and Obelisk
Aswan

Aswan Dam was interesting, and Philae temple was outstanding and so worth it! Unfinished Obelisk was okay

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tour to Egyptian Museum, Citadel, and Coptic Cairo
Tour to Egyptian Museum, Citadel, and Coptic Cairo
Cairo
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Mohamed Nabil
Mohamed
Mohamed Nabil
Local specialist in Egypt | Replied on Apr 17, 2024

Thank you so much for your glowing review! We're thrilled to hear about your positive experience as a traveler. Your feedback means the world to us and serves as motivation to keep striving for excellence. Safe travels, and we look forward to welcoming you back soon!

Overall, my experience in Morocco was an adve...
Morocco | Dec 22 - Jan 1, 2024

S
Susan E.
San Jose, CA | Reviewed on Jan 11, 2024
Overall, my experience in Morocco was an adventurous blend of culture, food, and nature. My driver, Brahim, was exceptional and went out of his way to ensure our comfort. The tours to the Imperial City and Medina of Fez, and the old souk and Old City Medina in Marrakesh were filled with fascinating insights, thanks to our knowledgeable guides. The evening food tour in Marrakesh was a culinary delight, and the day trip to Ourika Valley with a waterfall hike was a refreshing experience, despite... Read more

Overall, my experience in Morocco was an adventurous blend of culture, food, and nature. My driver, Brahim, was exceptional and went out of his way to ensure our comfort. The tours to the Imperial City and Medina of Fez, and the old souk and Old City Medina in Marrakesh were filled with fascinating insights, thanks to our knowledgeable guides. The evening food tour in Marrakesh was a culinary delight, and the day trip to Ourika Valley with a waterfall hike was a refreshing experience, despite the drive being longer than expected. Regarding accommodations, Dar Meziana in Chefchaouen was my favourite, providing a true cultural experience. However, stays at The View Hotel and Pestana CR7 left a lot to be desired due to poor customer service. Despite a few hiccups, I enjoyed my trip and appreciated the detailed itinerary provided by Kimkim.

Hotel Reviews
Pestana CR7 Marrakech
Marrakesh

Our stay at Pestana CR7 was not good. The customer service was poor. We had issues with room temperature and a non-consensual donation policy at checkout. Despite its beautiful appearance, it wasn't worth the experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Palais Nazha Fes
Fes

The stay at Riad Palais Nazha in Fes was decent. It wasn't a hotel but still nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Meziana
Chefchaouene

We loved staying at Dar Meziana in Chefchaouen. The riad was lovely and we truly enjoyed the cultural experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The View Hotel
Rabat

Unfortunately, our stay at The View Hotel was not pleasant. They did not have our reservations and getting the rooms and keys was a hassle. The hotel didn't live up to its reputation.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day Trip to Ourika Valley: Hike to a Waterfall
Day Trip to Ourika Valley: Hike to a Waterfall
Morocco

The day trip to Ourika Valley was great. The waterfall hike was beautiful but the drive was longer than expected. However, the overall experience was enjoyable.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Evening Food Tour in Marrakesh
Evening Food Tour in Marrakesh
Marrakesh

The evening food tour in Marrakesh was fantastic. Our tour guide, Achmad, was funny and made the experience enjoyable. The food was delicious and it was one of the best meals of the trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring the Medina and Historical Sites Of Marrakesh
Exploring the Medina and Historical Sites Of Marrakesh
Marrakesh

The tour guide we had for the old souk and the Old City Medina in Marrakesh was amazing. He was very knowledgeable and made the tour very engaging and enjoyable

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring the Imperial City and Medieval Medina of Fes
Exploring the Imperial City and Medieval Medina of Fes
Fes

I had a great time exploring the Imperial City and the Medina of Fez. The tour guide was very informative and answered all our detailed questions. It was a truly immersive cultural experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco, New York, Spain | Replied on Jan 14, 2024
Dear Susan, Louis has the absolute pleasure of assisting you in planning your Morocco adventure, and he is thrilled to hear that your experience was an adventurous blend of culture, food, and nature. Your kind words about Brahim's exceptional service and the insightful tours provided by our guides truly warm our hearts. I'm delighted that you found the evening food tour in Marrakesh and the day trip to Ourika Valley to be delightful experiences, despite the longer drive. Morocco has so much... Read more

Dear Susan, Louis has the absolute pleasure of assisting you in planning your Morocco adventure, and he is thrilled to hear that your experience was an adventurous blend of culture, food, and nature. Your kind words about Brahim's exceptional service and the insightful tours provided by our guides truly warm our hearts. I'm delighted that you found the evening food tour in Marrakesh and the day trip to Ourika Valley to be delightful experiences, despite the longer drive. Morocco has so much to offer, and I'm glad we could help you explore its diverse facets. Your feedback on accommodations is invaluable, and I'm sorry to hear about the challenges faced at The View Hotel and Pestana CR7. Rest assured, your comments will be shared with our partners to ensure improvements are made. Thank you for entrusting MOBT Global and KimKim with your travel plans, and we sincerely appreciate your detailed review. Should your future adventures bring you back to Morocco or any other destination, we would be honored to assist you once again. Safe travels and best wishes!!

Costa Rica: Monteverde and Manuel Antonio
Costa Rica | Dec 29 - Jan 4, 2024

Christopher
Christopher A.
Spain | Reviewed on Jan 11, 2024
This was a 6 night trip to Costa Rica. Due to the limited time available I was very grateful for Adam's advice to concentrate on 2 areas... Monteverde and Manuel Antonio.
The Ocotea boutique hotel in Monteverde recommended by Adam was amazing and the excursions in Monteverde were of very good quality.
The Shana Beach hotel in Manuel Antonio was quite disappointing but I guess I was comparing it to the great experience I had with the hotel in Montverde. The excursion to the National Park was...
Read more

This was a 6 night trip to Costa Rica. Due to the limited time available I was very grateful for Adam's advice to concentrate on 2 areas... Monteverde and Manuel Antonio.
The Ocotea boutique hotel in Monteverde recommended by Adam was amazing and the excursions in Monteverde were of very good quality.
The Shana Beach hotel in Manuel Antonio was quite disappointing but I guess I was comparing it to the great experience I had with the hotel in Montverde. The excursion to the National Park was quite disappointing... too many tour groups there... due to the peak time of year! The surfing class was excellent and I really enjoyed Manuel Antonio beach and the beautiful sunsets.
Generally the trip was well organised and I am very happy with the support given by KimKim

Hotel Reviews
Shana by the Beach Resort
Manuel Antonio

Quite disappointing. For the price paid, even though it was high season I would expect a lot more.

Authenticity & Character
Basically it needs an complete uplift and renovation
Location
Staff
The staff are very attentive and helpful
Cleanliness & Comfort
No problem with the cleanliness but the rooms and the swimming pool area could do with a complete renovation
Ocotea Boutique Hotel
Santa Elena

Truly amazing.

Authenticity & Character
Location
Staff
The staff really made me feel at home.
Cleanliness & Comfort
Park Inn San José by Radisson
San José

Perfect for a one night stay

Activity Reviews
Manuel Antonio National Park Nature Hike
Manuel Antonio National Park Nature Hike
Manuel Antonio

Disappointing compared to the guided hikes I did in Monteverde

Eternal Rainforest Night Walk
Eternal Rainforest Night Walk
Monteverde
Surf Lesson in Manuel Antonio
Surf Lesson in Manuel Antonio
Manuel Antonio
Santa Elena Cloud Forest Reserve Guided Hike
Santa Elena Cloud Forest Reserve Guided Hike
Monteverde
Hanging Bridges Adventure
Hanging Bridges Adventure
Monteverde
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Jan 12, 2024

Hi Chris,

It is so great to hear from you and it was a pleasure planning your adventure in Costa Rica! I'm glad to hear you had an enjoyable experience despite the busyness of the peak holiday travel season.

Monteverde is one of my favorite locations in Costa Rica and I am glad you liked it too! It was nice to see you loved your stay at Ocotea Boutique Hotel, as I have also enjoyed my time at this family-owned business! :)

Thank you for your feedback. It is helpful in curating our tailor-made trips for each traveler! We look forward to helping you plan your next trip.

Best,
Adam

Amazing trip to the Galapagos, highly recommend!
Galapagos Islands | Jan 2 - Jan 9, 2024

K
Katherine A.
Harrison, NJ | Reviewed on Jan 11, 2024
Our experience with KimKim was phenomenal. Out trip planner Alvaro made sure every detail was to our liking prior to our departure. He was always very responsive during the planning phase and even set up some surprises for us since we were celebrating a milestone birthday. One at our destination our contact Belén was also very responsive, checking on us, providing us details for upcoming days, and answering all of our questions. Every excursion was top quality and all of our guides - Edwin,... Read more

Our experience with KimKim was phenomenal. Out trip planner Alvaro made sure every detail was to our liking prior to our departure. He was always very responsive during the planning phase and even set up some surprises for us since we were celebrating a milestone birthday. One at our destination our contact Belén was also very responsive, checking on us, providing us details for upcoming days, and answering all of our questions. Every excursion was top quality and all of our guides - Edwin, Candi, Rita, Zambo, Darwin, Javier, and Julio - were excellent and so friendly. Highly recommend!

Hotel Reviews
Albemarle
Puerto Villamil
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Royal Palm Hotel Galapagos - Curio Collection by Hilton
Santa Cruz
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Wildlife Encounter at Los Tuneles (Cabo Rosa)
Wildlife Encounter at Los Tuneles (Cabo Rosa)
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Puerto Ayora
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Afternoon Bay Tour in Santa Cruz
Afternoon Bay Tour in Santa Cruz
Puerto Ayora
Quality of Experience
Guides, Drivers and Staff
Transport
Kayaking on Tortuga Bay
Kayaking on Tortuga Bay
Puerto Ayora
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Isabela Island's Treasures: Exploring the Breeding Center & Wetlands
Isabela Island's Treasures: Exploring the Breeding Center & Wetlands
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to Santa Cruz Island:  Highlands (Plant a Tree)  & Charles Darwin Research Station
Welcome to Santa Cruz Island: Highlands (Plant a Tree) & Charles Darwin Research Station
Puerto Ayora
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hiking the Sierra Negra  Volcano
Hiking the Sierra Negra Volcano
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Jan 14, 2024

Hello Katherine and Michael,

Wow! Thanks a lot for your kind words and your beautiful review, from all the team it was a pleasure making Michael's Birthday a special moment on the Galapagos Island. I am happy that both enjoy it!

Our best wishes to both of you and If you travel again to South America don't hesitate to reach out to us, again!

Best,
Alvaro

Incredible trip with incredible service!
Patagonia | Dec 31 - Jan 6, 2024

Ryan
Ryan P.
Newark, NJ | Reviewed on Jan 11, 2024
Flor and the entire KimKim operations team made our whole trip on the W trek seamless and easy. All accommodations were set in place the second we said yes to the package. We stayed in very nice premium camping, had our meals all scheduled, and transfer to and from all areas of Puerto Natales before and after the trip. We were able to experience all of the beauty and majesty of Patagonia worry free thanks to the hard work of the KimKim team! Read more

Flor and the entire KimKim operations team made our whole trip on the W trek seamless and easy. All accommodations were set in place the second we said yes to the package. We stayed in very nice premium camping, had our meals all scheduled, and transfer to and from all areas of Puerto Natales before and after the trip. We were able to experience all of the beauty and majesty of Patagonia worry free thanks to the hard work of the KimKim team!

Hotel Reviews
W Trek Accommodation en Route (shared refuge)
Authenticity & Character
Location
Staff
Cleanliness & Comfort
NOI Indigo Patagonia
Puerto Natales

Indio was a very swanky and beautiful hotel that was the perfect place for us to put our feet up after the W trek. It was centrally located with great service and a GREAT breakfast spread in the morning before our flight out.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Big Sur
Puerto Natales

Hotel Big Sur was a great place to stay prior to our trip. Simple, elegant rooms and amazing service from the front desk. They also held our extra items for our time on the trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Flor Bonis
Flor
Flor Bonis
Local specialist in Córdoba | Replied on Jan 11, 2024

Dear Ryan and Abi,

Wow, thank you so much for your review! It was wonderful planning the W trek in Torres del Paine with both of you. I'm thrilled that you enjoyed it! :)

Both my team and I want to extend our best wishes and hope you have many more fantastic travels. We look forward to the possibility of welcoming you back to South America again! 💕💕

All the best,
Flor 🌻

Our tour guides Tao and Ying were absolutely ...
Thailand | Dec 28 - Jan 9, 2024

S
Suprema M.
Danville, CA | Reviewed on Jan 11, 2024
Our tour guides Tao and Ying were absolutely wonderful and knowledgeable! Every where we went they explained and answered all of our questions regarding their beautiful country. Not only that, we were treated with so much warmth from them. I was very happy with all the hotels, food, excursions and would love for your company to book all our travels in the near future! Thank you for all you’ve done. Read more

Our tour guides Tao and Ying were absolutely wonderful and knowledgeable! Every where we went they explained and answered all of our questions regarding their beautiful country. Not only that, we were treated with so much warmth from them. I was very happy with all the hotels, food, excursions and would love for your company to book all our travels in the near future! Thank you for all you’ve done.

Hotel Reviews
Amaranth Suvarnabhumi Hotel

This hotel was my least favorite! It didn’t give a great vibe and was not as comforting as the other hotels!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amari Vogue Krabi

This hotel was my ultimate favorite! Not only it’s a beautiful hotel but it has its own beach setting! The view was breathtaking, food was delicious and the staff was wonderful and friendly! The rooms were large and comfortable! This is the hotel I would definitely stay again!

Authenticity & Character
This hotel was beautiful and very comfortable
Location
It’s private and very serene.
Staff
Staff was very friendly and kind!
Cleanliness & Comfort
The whole hotel was very clean!
Na Nirand Romantic Boutique Resort

This hotel was lovely and quaint! It was very close to the Night markets and to all restaurants. The staff was wonderful and sweet, always acknowledging us and the best part was how they celebrated New Years! The food was delicious and the band was wonderful. They really know how to celebrate!!

Authenticity & Character
A very quaint hotel! Very peaceful and serene!
Location
Close to everything!
Staff
Staff was amazing and always smiling when we encountered them!
Cleanliness & Comfort
The rooms and the hotel was always clean.
Lancaster Bangkok Hotel
Bankok

This was a beautiful hotel! Exceptional food and great staff!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Jan 16, 2024
Dear Suprema, Greetings from Kelly. Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience with our tour guides Tao and Ying. It's wonderful to know that they provided you with insightful information and warmth throughout your journey, making your exploration of our beautiful country enjoyable. We're also delighted that you were satisfied with the hotels, food, and excursions. Your positive feedback means a lot to us, and we look forward to the... Read more

Dear Suprema,

Greetings from Kelly.

Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience with our tour guides Tao and Ying. It's wonderful to know that they provided you with insightful information and warmth throughout your journey, making your exploration of our beautiful country enjoyable.

We're also delighted that you were satisfied with the hotels, food, and excursions. Your positive feedback means a lot to us, and we look forward to the possibility of booking your future travels. If there's anything specific you'd like for your next trip or any special preferences, please let us know. We're here to make your future travels just as memorable.

Once again, thank you for choosing our services, and we can't wait to assist you with your future travel plans!

Best regards,
Kelly

Amazing 2 weeks in New Zealand thanks to Kimkim's Itinerary
New Zealand | Dec 27 - Jan 4, 2024

Burcu
Burcu D.
Japan | Reviewed on Jan 11, 2024
When we booked our flights to New Zealand, we had no idea where to start with planning the itinerary. After filling out the form on Kimkim, I received an itinerary suggestion in a very short time. We wanted to make some changes with the initial suggestion. Here Paula gave us a very good guidance and service. She was quick on her responses, very friendly and very helpful. We had a small hiccup during our journey (one tour was not available - but this can happen anywhere) , but except that... Read more

When we booked our flights to New Zealand, we had no idea where to start with planning the itinerary. After filling out the form on Kimkim, I received an itinerary suggestion in a very short time. We wanted to make some changes with the initial suggestion. Here Paula gave us a very good guidance and service. She was quick on her responses, very friendly and very helpful. We had a small hiccup during our journey (one tour was not available - but this can happen anywhere) , but except that everything went smoothly. The transportations were punctual, the tours were amazing, the guides were very friendly and helpful. We had a memorable journey around New Zealand which was organized perfectly in a short time thanks to Kimkim. I strongly suggest using Kimkim especially if you have a trip planned with several different destinations, tours and transfers. Already thinking about our next trip :)

Hotel Reviews
Sudima Lake Rotorua
Rotorua
Authenticity & Character
I think it does not have a particular character, it was like a regular hotel.
Location
Because it is very close to the Rotorua Lake, the sulphur smell coming from the lake is very prominent.
Staff
The staff were very friendly and helpful.
Cleanliness & Comfort
Our room window could not be closed fully and we also could not turn the AC off.
Scenic Hotel Cotswold
Christchurch

This is a beautiful hotel with English architecture. The room was very comfortable and clean, the bed was ver comfortable. Only issue was that it has a very small pool and it was not functional when we were there. But as an alternative they allowed us to use the pool from a neighboring hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Mitai Cultural Experience & Dinner
Mitai Cultural Experience & Dinner
Rotorua
Quality of Experience
Food
Guides, Drivers and Staff
Transport
TE Puia:  Te Ra (Day Pass) Guided tour (90 minutes)
TE Puia: Te Ra (Day Pass) Guided tour (90 minutes)
Rotorua
Quality of Experience
Guides, Drivers and Staff
Our driver did not explain the pick up time and procedure for the return so it was a bit confusing.
Transport
Full Day Hobbiton & Waitomo Caves ( Rotorua)
Full Day Hobbiton & Waitomo Caves ( Rotorua)
Rotorua
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Rotorua
Welcome to Rotorua
Rotorua
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Arthurs Pass with Train
Full Day Arthurs Pass with Train
Christchurch

This tour was amazing with great landscape. Our tour guide was very nice.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Willowbank Wildlife Reserve Reserve Entry & Guided Kiwi Tour
Willowbank Wildlife Reserve Reserve Entry & Guided Kiwi Tour
Christchurch
Milford Sound Fly/Nature Cruise/Fly (Shared Activity)
Milford Sound Fly/Nature Cruise/Fly (Shared Activity)
Queenstown (NZ)

This trip was amazing. So beautiful landscape!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Jan 11, 2024

Thank you so much for taking the time and writing a review, Burcu. I really appreciate it! I'm so happy to hear that you had a wonderful experience with us, and I look forward to planning your next vacation.

Kind Regards,
Paula

What a Trip!
Chile | Dec 26 - Jan 3, 2024

Ming
Ming C.
Spring Valley, NV | Reviewed on Jan 11, 2024
Jesse helped us planned Chile and Bolivia trip. In Chile, we went to Atacama Desert and Easter Island. As for Bolivia, we only had time for Uyuni Salt Flat. Read more

Jesse helped us planned Chile and Bolivia trip. In Chile, we went to Atacama Desert and Easter Island. As for Bolivia, we only had time for Uyuni Salt Flat.

Hotel Reviews
Nuevo Amanecer
Uyuni
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mallku Villa Mar Hostel
Uyuni

We didn’t stay at this place. The 3rd night was the same place as the first night. Terrible.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cordillera Refuge
Uyuni

Villa Mar was our first hostel in Uyuni. This hostel didn’t provide toilet papers, soap and bath towels. Meals like spaghetti didn’t taste good at all . The 2 ladies in the kitchen were not friendly. I wish the names of the hostels were listed in our itinerary and not just Cordillera Rufuge. We would have requested for a different hostel or hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Don Raul
San Pedro de Atacama

This is a very nice hotel. The front desk people were extremely helpful. This hotel is walking distance to restaurants and shopping places.

Authenticity & Character
You can refill your water bottle at the restaurant.
Location
Close to restaurants, supermarket, and shopping places
Staff
Very helpful
Cleanliness & Comfort
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Jan 11, 2024

Hi Ming,

I'm glad you liked the accommodation in San Pedro 😊 Thank you for the feedback in regards to Uyuni! I hope you still enjoyed the sight-seeing and excursions during your adventure.

All the best in your future travels,
Jesse

Vietnam 2024
Vietnam | Dec 28 - Jan 9, 2024

N
Nikhil J.
Germany | Reviewed on Jan 11, 2024
Our entire journey from the north to south was well organized. We had Mr Hiệp as our guide during our days in the north, Mr. Nguyen in the central part for Hue, Kevin in Hoi An and Ms. Sara in the southern part. The guides showed us all important locations in the regions. Many a times lunch was included as part of our trip, and the guides asked for our dietary needs beforehand and passed the information on to the restaurant. There was flexibility in modifying the itinerary as per our... Read more

Our entire journey from the north to south was well organized. We had Mr Hiệp as our guide during our days in the north, Mr. Nguyen in the central part for Hue, Kevin in Hoi An and Ms. Sara in the southern part. The guides showed us all important locations in the regions. Many a times lunch was included as part of our trip, and the guides asked for our dietary needs beforehand and passed the information on to the restaurant. There was flexibility in modifying the itinerary as per our convenience as well. Ms Vu organized the whole tour for us and was our main contact point.Most of our hotels were amazing. The only partial negative was the cruise on Halong bay Elegance Paradise. Our initial room had a very bad smell and we had to ask the cruise manager for a different room.
Overall a wonderful and memorable trip. The hotel staff were very polite and friendly!

Hotel Reviews
La Siesta Premium Saigon Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Apricot Hotel
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Emeralda Resort Ninh Binh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pu Luong Retreat
Thanh Hoa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Paradise Elegance Cruise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Victoria Hoi An Beach Resort & Spa
Hoi An
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silk Path Grand Hue
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Jan 15, 2024

Thank you very much for your feedback, Nikhil! We are thrilled that you had a wonderful time in Vietnam and with Kimkim. Your comments are a great source of motivation for me and my team to strive for improvement every day, and they serve as a positive sign for travelers from around the world to visit Vietnam! I will definitely share your kind words to Nguyen, Sara, Thuy Vu so that they know you appreciated their effort!

Wish you all the best,
Minh

Amazing Experience
Galapagos Islands | Nov 19 - Nov 26, 2023

D
Debbie W.
Los Angeles, CA | Reviewed on Jan 11, 2024
This was our first time working with a travel agency to pre-book all our adventures prior to arriving at our destination. Working with Alvaro at Kimkim was amazing and so easy. He was very helpful in answering all of my questions regarding weather, what to bring and things to do, as well as tips on safety and exchanging currencies. We had an amazing time at the Galapagos and loved that there was no planning during our trip and we could fully enjoy without worry. Additionally Alvaro made sure... Read more

This was our first time working with a travel agency to pre-book all our adventures prior to arriving at our destination. Working with Alvaro at Kimkim was amazing and so easy. He was very helpful in answering all of my questions regarding weather, what to bring and things to do, as well as tips on safety and exchanging currencies. We had an amazing time at the Galapagos and loved that there was no planning during our trip and we could fully enjoy without worry. Additionally Alvaro made sure that we had someone's contact info in case we had any questions throughout our trip: we were connected to the local guide at each island we visited. Thank you Alvaro for taking care of us and making our experience to the Galapagos Islands an unforgettable one!

Activity Reviews
Exploring the Underwater World: Diving Day in Santa Cruz
Exploring the Underwater World: Diving Day in Santa Cruz
Galapagos Islands

This was the absolute most amazing dive we've ever done. In speaking with a dive master on the boat who has dove when areas around the world, he mentioned the Galapagos was his number one. Just in our first dive, we saw everything from eagle rays, to white tipped sharks, to a school of hammerheads, and even a bait ball! It was truly an incredible adventure. The crew was also fun and passionate about their work. You can tell they love what they do and they love showing people what they do. Would definitely dive with Galadiscovery again!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wildlife Encounter at Los Tuneles (Cabo Rosa)
Wildlife Encounter at Los Tuneles (Cabo Rosa)
Galapagos Islands

Darwin, our tour guide, was absolutely amazing. You can tell he was very passionate about the wildlife and his excitement was contagious. He was very knowledgeable about the different species of birds and sea life we encountered and was able to answer all our questions. Moreover he was also a great photographer and got a photo of us both in mid air on the first shot. Truly an unforgettable adventure. I can't believe we also got to see a sea horse!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Feb 03, 2024

Hi Debbie and Bryant,

I was touched by your words about your travel experience, and I'm happy you had an amazing time enjoying the Galapagos Islands. It was a pleasure planning your adventure and making it an unforgettable one!

I send you my best wishes for this year, and if you have plans to travel to South America again, don't hesitate to reach out to us. We would be delighted to assist you once more.

Best,
Alvaro

Super planned trip to Australia and New Zealand
New Zealand | Dec 23 - Jan 4, 2024

Nimish
Nimish D.
Linton Hall, VA | Reviewed on Jan 11, 2024
The entire trip was fantastic. Liz our specialist was always on top of things and organized everything to our liking. All of the tours and planned activities were top notch. We made some adjustments as required. The emergency support staff was very responsive but were not able to make any changes as everything was non-refundable. A lesson learned for me. I would highly recommend using KimKim. The hotel locations were great. But below is some feedback on the hotels. Shangri-La in... Read more

The entire trip was fantastic. Liz our specialist was always on top of things and organized everything to our liking. All of the tours and planned activities were top notch. We made some adjustments as required. The emergency support staff was very responsive but were not able to make any changes as everything was non-refundable. A lesson learned for me. I would highly recommend using KimKim. The hotel locations were great. But below is some feedback on the hotels.

Shangri-La in Sydney has become a bit dated and the new W would be a good replacement. The showers were the worst water pressure that I have ever experienced.
The Regent of Rotorua was a old motel converted to a modern boutique hotel. Was very pleasant but the Pullman would have been a better option.
The Swiss-Belsuites Victoria Park, Auckland was great but more of an Apartment. The check-in was at the Bakery counter and they had no staff, no room service and had to request cleaning service each day. Not a 5 star place but the apartment itself was fantastic!

We planned out own Helmut tour in Cairns which was out of this world. A must add in the future for KimKim.

I think it would have been nice to have some self planned activities with rental car options as we replaced a few by ourselves after the fact.

Some of the small group activities were not as high end as we would have expected and each of the buses were jam packed to the max. Again maybe some options here would have been good. But you don't really know until you experience it. We saw other families with more private transportation options.

The guides in all of our excursions were super knowledgeable and friendly.

In Queenstown the Funyak Safari Trip with Jetboat was fantastic.

Hotel Reviews
Shangri-La Sydney
The Rocks

Rooms were a bit run down and the water pressure was awful. The staff just like any Shagri-La were fantastic. The hotel location with the views were amazing and overall lobby etc. was fantastic. Speedy room service. Quantity of food is huge. Quality of the food was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
rooms were a bit dated and shower pressure was horrible. Need more electrical outlets.
Swiss-Belsuites Victoria Park Auckland
Auckland

This is not a hotel. It's literally an apartment building but with amazing suites. No room service and check in was at the bakery/store front. The cashier sold us coffee, muffins and checked us in :) If you want a long stay and suites with multiple rooms almost like an Air B&B then this is your spot. There were many other real hotels to choose from which is more of our preference.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Regent of Rotorua
Rotorua

It's an old motel converted to a modernish boutique hotel. Staff was great. Clean large rooms. Nice location. walking distance to all of the restaurants and activity meeting locations.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Rees Hotel
Queenstown

Not the best from a location point of view was the only negative but a 5-7 minute Uber away from the action. This was a fantastic top notch hotel. Staff was exceptional, great breakfast and on the water with amazing views!

Authenticity & Character
Location
A bit away from the main town but we did not mind it as this hotel is right on the water with breathtaking views!
Staff
Cleanliness & Comfort
Shangri-La The Marina, Cairns
Cairns

Fantastic location right where all of the action is. Walking distance to multiple restaurant choices.

Authenticity & Character
Location
Staff
Some of the front desk staff could be a bit rude and not too friendly.
Cleanliness & Comfort
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Jan 11, 2024
Dear Nimish,
Thank you for your 5 star review.
I see by your comments that you would have probably enjoyed more 5+ star hotels as well as private touring. The touring you were on had groups between 8 and 16 people max. but they were definitely not private. The price or 5+ stars and private touring, would have also trippled and exceeded your budget, but I'll keep that in mind for next time, if we are able to organize a trip for you to one of our other destinations. We will only offer... Read more

Dear Nimish,
Thank you for your 5 star review.

I see by your comments that you would have probably enjoyed more 5+ star hotels as well as private touring. The touring you were on had groups between 8 and 16 people max. but they were definitely not private. The price or 5+ stars and private touring, would have also trippled and exceeded your budget, but I'll keep that in mind for next time, if we are able to organize a trip for you to one of our other destinations. We will only offer 5+ stars and private touring.

It was a pleasure to work with you and I wish you and your family a wonderful rest of the year.

Cheers
liz

We had an excellent experience booking our tr...
Vietnam | Dec 24 - Jan 6, 2024

G
Gray S.
Kansas City, MO | Reviewed on Jan 11, 2024
We had an excellent experience booking our trip to Vietnam via Kimkim. Huge kudos to our specialist, Trang, who took amazing care of us before and during our trip. Trang was with us via Whatsapp on every step and was an absolute champ when I discovered at the very last minute that I had messed up our visas (yikes!). Thanks, Trang!! Read more

We had an excellent experience booking our trip to Vietnam via Kimkim. Huge kudos to our specialist, Trang, who took amazing care of us before and during our trip. Trang was with us via Whatsapp on every step and was an absolute champ when I discovered at the very last minute that I had messed up our visas (yikes!). Thanks, Trang!!

Hotel Review
Pu Luông Natura Bungalows

We were incredibly impressed! The rooms were spacious and had stunning views. We stayed mid-week so we had the place nearly to ourselves and the full attention of the staff. We hear it gets busy on weekends with Vietnamese visitors coming from Hanoi. The food was some of the best we had in Vietnam.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Ninh Binh - Halong Bay Cruise - Overnight on boat
Ninh Binh - Halong Bay Cruise - Overnight on boat
Ha Long Bay

We went on a 3 day tour of Bai Tu Long Bay (close to Ha Long Bay, but more remote and less busy) on the Prince Junk with company Indochina Junks. Just wow! Such a beautiful area. The crew took excellent care of us and our girls LOVED kayaking and fishing for squid at night.

Quality of Experience
Food
We found the meals - which were presented as 7-course meals of mostly seafood - to be too much food and just okay. The presentation was incredible, but the food itself not our favorite. But, of course, you're not in Bai Tu Long bay for the food!
Guides, Drivers and Staff
Transport
Pu Luong
Pu Luong Nature Reserve

Our ~10 mile hike was the absolute highlight of our entire trip to Vietnam. Our guide, Hien, helped us navigate places we would never have considered going on our own including walking on mud walls between rice paddies through a gorgeous valley. Hien arranged for our youngest daughter to be picked up by motorbike mid way through to meet us after the harder part of the hike. An incredible adventure for all!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Trang Pham
Trang
Trang Pham
Local specialist in Hanoi, Vietnam | Replied on Jan 11, 2024

Hi Gray,

I was very surprised when got your review. I appreciate it  Thank you so much for choosing our services and I’m very happy that you enjoyed the trip

I hope to see you again on your next trip to Vietnam and Southeast Asia

Wish you, Aileen and the kids are always healthy, lucky, and happy🌸💐🌻

Best regards
Trang

We travel a lot, and this trip was one of our...
Morocco | Dec 28 - Jan 6, 2024

Tracy
Tracy B.
Kalaheo, HI | Reviewed on Jan 11, 2024
We travel a lot, and this trip was one of our all-time favorites. Beautiful accommodations, good fresh food, spectacular scenery, and so much fun interacting with the locals. Our driver Ayoub made the trip. He was a safe and competent driver, the car was clean and well maintained, Ayoub’s English was excellent, he was always upbeat and friendly, he arranged for great stops and kept us on schedule, and he was just such a nice guy. We felt like he was our new best friend. The guides were also... Read more

We travel a lot, and this trip was one of our all-time favorites. Beautiful accommodations, good fresh food, spectacular scenery, and so much fun interacting with the locals. Our driver Ayoub made the trip. He was a safe and competent driver, the car was clean and well maintained, Ayoub’s English was excellent, he was always upbeat and friendly, he arranged for great stops and kept us on schedule, and he was just such a nice guy. We felt like he was our new best friend. The guides were also informed and awesome. Communication was easy and response was swift, even after our airline changed our dates last minute and everything had to be rebooked. We will be back but only if Ayoub is our guide. 😊

Local specialist: Ali Moujane
Abdellatif
Abdellatif Benaissa
Local specialist in Marrakesh | Replied on Jan 12, 2024
Hi Tracy, Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that your trip was one of your all-time favorites. Your kind words about the beautiful accommodations, good fresh food, spectacular scenery, and enjoyable interactions with the locals are truly appreciated. We're particularly delighted to hear about the positive impact Ayoub, your driver, had on your journey. It's fantastic to know that Ayoub's safe and competent driving,... Read more

Hi Tracy,

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that your trip was one of your all-time favorites. Your kind words about the beautiful accommodations, good fresh food, spectacular scenery, and enjoyable interactions with the locals are truly appreciated.

We're particularly delighted to hear about the positive impact Ayoub, your driver, had on your journey. It's fantastic to know that Ayoub's safe and competent driving, along with his clean and well-maintained car, added to the overall enjoyment of your travel experience. We'll be sure to pass on your compliments to Ayoub for his excellent English, upbeat and friendly demeanor, as well as his efforts in arranging great stops and keeping you on schedule. It warms our hearts to hear that Ayoub felt like your new best friend - that's the kind of connection we aim to create for our travelers.

We're equally pleased that our guides were able to enhance your experience with their knowledge and awesomeness. It's always our goal to provide seamless communication and swift responses, even in challenging situations like last-minute changes to your travel dates. We understand the importance of adaptability, and we're glad to have been able to rebook everything efficiently for you.

Knowing that you plan to return is the highest compliment we could receive, and we look forward to welcoming you back. Rest assured, we'll do our best to ensure Ayoub is your guide once again. Your satisfaction is our priority, and we can't wait to create more unforgettable memories with you in the future.

Safe travels, and until we meet again!

Warm regards
Abdel

JUST SPECTACULAR!
Bhutan | Dec 18 - Dec 26, 2023

J
Jaya S.
San Mateo, CA | Reviewed on Jan 11, 2024
Our guide Tashi was just spectacular! He quickly figured out what our interests are when we travel and made modifications to the itinerary accordingly. We experienced Bhutan by talking to locals (who wanted to practice their Hindi) at the festival in Tsonga, being quizzed by a 7 year old on Buddhist dieties, chatting with a 15-year old who loves TikTok and basketball. None of these authentic interactions would have possible without Tashi's curation of urban and rural hikes. Our driver Ponshu... Read more

Our guide Tashi was just spectacular! He quickly figured out what our interests are when we travel and made modifications to the itinerary accordingly. We experienced Bhutan by talking to locals (who wanted to practice their Hindi) at the festival in Tsonga, being quizzed by a 7 year old on Buddhist dieties, chatting with a 15-year old who loves TikTok and basketball. None of these authentic interactions would have possible without Tashi's curation of urban and rural hikes. Our driver Ponshu (quite sure I misspelled his name) was phenomenal. Since my husband was recovering from a leg injury and had to slow down on the hikes, he decided to accompany us.
The Dochula Pass, and the Paro Takstang hike were fabulous experiences. The food and accommodation at Dhumra in Punakha was definitely our #1.

Hotel Reviews
Uma Paro
Paro

The food at the restaurant was mediocre, especially the non-Indian vegetarian options that were served at the Xmas eve dinner and the Bhutanese cuisine. The property, the rooms, and staff were exceptional!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dhumra Farm Resort
Punakha

The meals were just delicious! Incredible property in every way!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dewachen Hotel
Phobjikha

Fabulous location and friendly staff. The rooms & amenities are a work in progress.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bed & bathroom amenities
Local specialist: Sebastiaan Naus
Sebastiaan
Sebastiaan Naus
Local specialist in Bhutan/Netherlands | Replied on Jan 17, 2024

Dear Jaya, Thanks for your kind words about your guide and driver. Tashi is indeed one of our best guides so glad to read you were happy with his work. Also great to hear Bhutan made a big impression on you. Hope you will cherish these trip memories for a long time! Warm regards, Bas.

This was an amazing trip. Beautiful country, ...
Morocco | Dec 30 - Jan 7, 2024

Ed
Ed l.
Flagami, FL | Reviewed on Jan 10, 2024
This was an amazing trip. Beautiful country, great people.
Hotels were great, sites were amazing. Camping in the Sahara was just over the top, love it.
Jalil my driver was just excellent. He was professional, safe, courteous, gave me great advice when venturing on my own. I normally not a good passenger/co-pilot. However, Jalil was so good at his job that I sleep in the car while traveling thru Morocco.
Thank you Ali, Kim Kim team and most importantly thank you Jalil for making my...
Read more

This was an amazing trip. Beautiful country, great people.
Hotels were great, sites were amazing. Camping in the Sahara was just over the top, love it.
Jalil my driver was just excellent. He was professional, safe, courteous, gave me great advice when venturing on my own. I normally not a good passenger/co-pilot. However, Jalil was so good at his job that I sleep in the car while traveling thru Morocco.
Thank you Ali, Kim Kim team and most importantly thank you Jalil for making my trip such an amazing experience.

Hotel Reviews
Heure Bleue Palais - Relais & Châteaux
Essaouira
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Lys - Luxury Riad & Spa
Fes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ksar El Kabbaba
Skoura
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Desert Luxury Camp Erg Chebbi
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Maison Arabe Hotel
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Transfer from Marrakech to Enchanting Essaouira
Private Transfer from Marrakech to Enchanting Essaouira
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Transfer from Skoura to Marrakech: Crossing the High Atlas
Private Transfer from Skoura to Marrakech: Crossing the High Atlas
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Transfer from Fez to Merzouga Desert
Private Transfer from Fez to Merzouga Desert
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Quick Tour of Casablanca with your Driver-Guide
Quick Tour of Casablanca with your Driver-Guide
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Self-Guided  Exploration of Essaouira Medina
Self-Guided Exploration of Essaouira Medina
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Jan 14, 2024
Hi Ed, Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that your trip was nothing short of amazing and that you enjoyed the beauty of the country, the warmth of the people, and the fantastic accommodations. It's fantastic to hear that your journey through the Sahara and the camping experience exceeded your expectations. We're delighted to have been a part of creating such lasting memories for you. We'll be sure to pass on your... Read more

Hi Ed,

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that your trip was nothing short of amazing and that you enjoyed the beauty of the country, the warmth of the people, and the fantastic accommodations.

It's fantastic to hear that your journey through the Sahara and the camping experience exceeded your expectations. We're delighted to have been a part of creating such lasting memories for you.

We'll be sure to pass on your compliments to Jalil, your driver. We're pleased to know that he not only ensured your safety but also provided valuable advice, making your travel experience even more enjoyable. It's heartening to hear that he was able to make you feel comfortable enough to relax and even take a nap during the journey.

Once again, thank you for choosing us for your trip, and we look forward to the opportunity to welcome you back for another unforgettable adventure.

Safe travels!
Ali

2 week Thailand dec 2023–this is my second time booking with kimkim, f...
Thailand | Dec 24 - Jan 6, 2024

J
Jessie C.
Dixon, CA | Reviewed on Jan 10, 2024
this is my second time booking with kimkim, first was dec 2022 to vietnam , and this time was 2 week dec xmas season to Thailand, both trips were great, well planned, schedules, drivers , guides were excellent. the places we visited were what we expected, the execution of daily activities were on target. my agent, Kien , did a wonderful job planning this trip for us. Read more

this is my second time booking with kimkim, first was dec 2022 to vietnam , and this time was 2 week dec xmas season to Thailand, both trips were great, well planned, schedules, drivers , guides were excellent. the places we visited were what we expected, the execution of daily activities were on target. my agent, Kien , did a wonderful job planning this trip for us.

Hotel Reviews
The Park Nine Suvarnabhumi
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Buri Siri Hotel
Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nak Nakara Hotel
Chiang Rai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chanalai Flora Resort
Phuket
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kantary Hotel Ayutthaya
Authenticity & Character
Location
Staff
Cleanliness & Comfort
River Kwai Jungle Rafts Floating Hotel

this hotel doesn’t have electricity! be aware ! so no hot water to shower! needs some improvement on the property

Authenticity & Character
Location
needs to boat 30 min to get here
Staff
Cleanliness & Comfort
not so clean, too rustic
JC Kevin Sathorn Bangkok Hotel
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Koh Phi Phi - Khai Island by Speedboat
Koh Phi Phi - Khai Island by Speedboat
Phuket
The Spiritual of Twilight Sea Canoe at Phang Nga Bay & James Bond Island
The Spiritual of Twilight Sea Canoe at Phang Nga Bay & James Bond Island
Phuket
Simon Cabaret Phuket Show
Simon Cabaret Phuket Show
Phuket
Chiew Larn Lake Khao Sok Full Day Tour
Chiew Larn Lake Khao Sok Full Day Tour
Khao Sok
Half Day - Half Night Hike at Khao Sok National Park
Half Day - Half Night Hike at Khao Sok National Park
Khao Sok
Doi Inthanon National Park - A Nature Walk and Culture
Doi Inthanon National Park - A Nature Walk and Culture
Chiang Mai
Chiang Rai Sightseeing and Art
Chiang Rai Sightseeing and Art
Chiang Rai
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Elephant Jungle Sanctuary (Afternoon session)
Elephant Jungle Sanctuary (Afternoon session)
Chiang Mai
Kanchanaburi - Ayutthaya sightseeing
Kanchanaburi - Ayutthaya sightseeing
Thailand
Kanchanaburi - Morning Hike to Erawan National Park - An Insight to World War II
Kanchanaburi - Morning Hike to Erawan National Park - An Insight to World War II
Kanchanaburi
Symbolic temples - Klong tour
Symbolic temples - Klong tour
Bangkok
Local specialist: Kien Nguyen

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.