Kimkim Trip Reviews

4.8
Based on 15,940 ratings
Read 15,940 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

An unforgettable experience
Costa Rica | Nov 20 - Dec 4, 2022

N
Nathalie B.
the United Arab Emirates | Reviewed on Dec 06, 2022
Thanks to Olman, our visit to Costa Rica was truly exceptional. Everything was perfectly organized, the choice of hotels was spot on, the planning was smooth, and we got to experience all the wonders that this incredible country has to offer. We'll use Kimkim for other trips in the future for sure! Read more

Thanks to Olman, our visit to Costa Rica was truly exceptional. Everything was perfectly organized, the choice of hotels was spot on, the planning was smooth, and we got to experience all the wonders that this incredible country has to offer. We'll use Kimkim for other trips in the future for sure!

Hotel Reviews
Auténtico Hotel
San José

An overall friendly, pleasant little hotel.

Authenticity & Character
Nice but not unique.
Location
The location is convenient but not spectacular.
Staff
Super friendly and helpful.
Cleanliness & Comfort
Perfect for a stopover.
Monteverde Country Lodge
Monteverde

This hotel feels like a mountain cabin.

Authenticity & Character
Location
Not central but very accessible.
Staff
Cleanliness & Comfort
Villa Lapas Rainforest Eco-Resort
Tárcoles

A resort-like hotel that is not very welcoming.

Authenticity & Character
Felt like a series of rooms for summer camp.
Location
Staff
Overwhelmed by the number of guests, busy and not very helpful.
Cleanliness & Comfort
Hotel Plaza Yara
Puntarenas

A unique small hotel with tons of character.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Drake Bay Wilderness Resort
Drake

The perfect place to disconnect from the world but still feel very comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hilton Garden Inn, La Sabana
San José

A typical chain hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Noah's Forest by Tifakara
La Fortuna

A new, trendy hotel that feels like a resort. A tad expensive.

Authenticity & Character
Very crips and shiny, super green, but a bit too shiny and slick. Doesn't feel very authentic, more like a luxury resort.
Location
Once you know how to get there, it's not too isolated but not crowded either.
Staff
Friendly, helpful, very professional.
Cleanliness & Comfort
Very comfortable and well maintained.
Activity Reviews
Guided Hike in Arenal Volcano Park 1968
Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna

The hike in itself is amazing but the whole group moves fast and doesn't allow much time to enjoy all there's to see and experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Monteverde

An experience that should be thrilling but with many people on site, there's a lot of queuing and every zip line is super fast-paced. No time to enjoy the scenery.

Quality of Experience
Zip lines are a fun adventure, but they shouldn't be done so quick that you don't even have time to enjoy them.
Guides, Drivers and Staff
Jungle Crocodile Safari
Jungle Crocodile Safari
Monteverde

Super thrilling experience with a great, knowledgeable guide.

Quality of Experience
Food
There was no information on site that lunch was supposed to be included.
Guides, Drivers and Staff
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Dec 07, 2022

Hello Nathalie,

Thanks for your review.
I am so happy to know you had a terrific time in Costa Rica.

It was my pleasure to plan a great itinerary for your family.
Let's hope this is not the last time you visit my country!

Pura Vida,
Olman

Our trip to Peru
Peru | Nov 20 - Dec 1, 2022

Zvonko
Zvonko D.
Slovenia | Reviewed on Dec 06, 2022
Liz prepared very nice initial plan and we were able to further tune traveling plan according to our wishes.
Liz and her team did a great job executing the plan without delays or mistakes. We appreciated that when we had some unexpected problems because of two days strike of transportation workers in Peru, Liz and her team successfully modified the plan to get the best possible outcome out of our trip.
We are quite experienced travellers, so we liked that plan was divided to organized...
Read more

Liz prepared very nice initial plan and we were able to further tune traveling plan according to our wishes.
Liz and her team did a great job executing the plan without delays or mistakes. We appreciated that when we had some unexpected problems because of two days strike of transportation workers in Peru, Liz and her team successfully modified the plan to get the best possible outcome out of our trip.
We are quite experienced travellers, so we liked that plan was divided to organized visits and also some free time, when we were able to explore around on our own.

Hotel Reviews
Antigua Casona San Blas
Cusco

Perfectly located small hotel in the old part of Cusco.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Costa del Sol Wyndham Lima Airport
Lima

Walking distance from the airport. Quite noisy because of permanent traffic. Basic room. Nice bar.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aranwa Sacred Valley
Urubamba

Beautiful surroundings, nice room, good food. Very remote location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
GHL Hotel Lago Titicaca Puno
Lago Titicaca, Puno

High quality hotel. Beautiful location, but remote (out of town).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hilton Garden Inn Lima Miraflores

Great location, very nice new hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private tour to The Sacred Valley
Private tour to The Sacred Valley
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Private tour to Ollantaytambo, Moray, Maras & Chinchero
Private tour to Ollantaytambo, Moray, Maras & Chinchero
Sacred Valley
Quality of Experience
Guides, Drivers and Staff
Transport
Explore  Machu Picchu (Private Guided tour in Machu Picchu)
Explore Machu Picchu (Private Guided tour in Machu Picchu)
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Private Mystic Walking Tour to The Temple of the Moon & Cusco City
Private Mystic Walking Tour to The Temple of the Moon & Cusco City
Cusco

A new experience for us.

Quality of Experience
Guides, Drivers and Staff
Transport
Shared Uros & Taquile Floating Islands tour
Shared Uros & Taquile Floating Islands tour
Puno

Very nice, we were lucky with weather.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Lima City Tour and Larco Museum
Private Lima City Tour and Larco Museum
Lima

Very good and knowledgable guide!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Dec 07, 2022

Hi Zvonko,
Thanks for taking the time to leave such a great review!
It was a pleasure to be part of your experience in Peru. We are happy to know you had a great time here even during the strike. I'll share this with all our guides and team.
Please take care both of you and if somehow we can help in the future, just let me know. I will be always happy to help!
Kindly,
Liz.

The whole trip was amazing, well planned by E...
Albania | Nov 12 - Nov 19, 2022

R
Richard D.
United Kingdom | Reviewed on Dec 06, 2022

The whole trip was amazing, well planned by Ed. Our guide Nik was amazing, really friendly, accommodating, welcoming and really made the trip. Would recommend for sure.

Local specialist: Ed Reeves
Ed
Ed Reeves
Local specialist in Tirana, Albania | Replied on Dec 15, 2022

Thanks so much for the kind words - I know Nik had a great time showing you Albania! And if we'd known you were so dog-friendly we would have brought Bubi for the entire trip, not just the last day!

Great guide, poor accommodation choices
Uganda | Nov 10 - Dec 3, 2022

Jeff
Jeff H.
Union Hill-Novelty Hill, WA | Reviewed on Dec 06, 2022
Gideon, our guide was great, and provided excellent service, and should have been consulted when Vivian was developing our itinerary. The micro-lodges Vivian booked us into were not necessarily the best choices for us, and we suspect a conflict of interest. The Budda Guest House in particular was well out of the way, causing extra travel time.
We will write more about this
Read more

Gideon, our guide was great, and provided excellent service, and should have been consulted when Vivian was developing our itinerary. The micro-lodges Vivian booked us into were not necessarily the best choices for us, and we suspect a conflict of interest. The Budda Guest House in particular was well out of the way, causing extra travel time.
We will write more about this

Hotel Review
Buddo Guest House
Buddo, Wakiso
Location
Move it to Entebbe
Staff
Training in chicken purchasing. One dinner included meat from an old rooster, and it could not be eaten. It was too tough, and Patricia chipped a filling.
Cleanliness & Comfort
Little space in the bedroom, and awkward arrangement of rooms.
Local specialist: Vivian Kironde
Vivian
Vivian Kironde
Local specialist in Uganda | Replied on Dec 10, 2022

Jambo Jeff,

many thanks for your feedback. Thank you for the time for the telephone conversation today.

We are sorry that the Lodges did not match exactly the expectations. We are always trying to find special accommodation that is either fitting into the budget and/or has a special beautiful setting that we think is matching the customers wishes.

Asante sana,

Vivian and team.

I was satisfied with everything. Guides and d...
Peru | Nov 20 - Dec 1, 2022

T
Tatjana D.
Slovenia | Reviewed on Dec 06, 2022
I was satisfied with everything. Guides and drivers were allways on time. The Andean was very helpfull, too. However, we had to make small changes because of strike and therefore missed some more time in Aguas Calientes. The team arranged all the changes because of strike. I already recomended Kimkim and Liz Karen and her agency to my friends. Read more

I was satisfied with everything. Guides and drivers were allways on time. The Andean was very helpfull, too. However, we had to make small changes because of strike and therefore missed some more time in Aguas Calientes. The team arranged all the changes because of strike. I already recomended Kimkim and Liz Karen and her agency to my friends.

Hotel Reviews
Costa del Sol Wyndham Lima Airport
Lima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aranwa Sacred Valley
Urubamba
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Antigua Casona San Blas
Cusco
Authenticity & Character
Location
Staff
Cleanliness & Comfort
GHL Hotel Lago Titicaca Puno
Lago Titicaca, Puno
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hilton Garden Inn Lima Miraflores
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private tour to The Sacred Valley
Private tour to The Sacred Valley
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Private tour to Ollantaytambo, Moray, Maras & Chinchero
Private tour to Ollantaytambo, Moray, Maras & Chinchero
Sacred Valley
Quality of Experience
Guides, Drivers and Staff
Transport
Explore  Machu Picchu (Private Guided tour in Machu Picchu)
Explore Machu Picchu (Private Guided tour in Machu Picchu)
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Private Mystic Walking Tour to The Temple of the Moon & Cusco City
Private Mystic Walking Tour to The Temple of the Moon & Cusco City
Cusco
Quality of Experience
Guides, Drivers and Staff
Transport
Shared Uros & Taquile Floating Islands tour
Shared Uros & Taquile Floating Islands tour
Puno
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Lima City Tour and Larco Museum
Private Lima City Tour and Larco Museum
Lima
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Dec 07, 2022

Hi Tatjana,
Thank you very much for your comments, I am very happy to know that you recommended us to your friends!
We were very glad to help with and during your trip to Perú and even the strike I'm happy to know that you were satisfied with our services!
I will be always happy to help!
Kindly,
Liz.

Costa Rica 2022
Costa Rica | Nov 23 - Nov 29, 2022

Loni
Loni K.
Minneapolis, MN | Reviewed on Dec 06, 2022
Our trip was well thought out and planned according to what we like to do, see, and accomplish. Our guides were wonderful. Franklin at the Arenal Volcano was so passionate about everything nature. Karla at Manuel Antonio Park was great at spotting all of the wildlife. We even stopped the bus before the park because she and our bus driver George, spotted birds, sloths, and monkeys on our way. Jesus and Alexi were wonderful in the Mangroves. Again, so passionate about what they do. Our... Read more

Our trip was well thought out and planned according to what we like to do, see, and accomplish. Our guides were wonderful. Franklin at the Arenal Volcano was so passionate about everything nature. Karla at Manuel Antonio Park was great at spotting all of the wildlife. We even stopped the bus before the park because she and our bus driver George, spotted birds, sloths, and monkeys on our way. Jesus and Alexi were wonderful in the Mangroves. Again, so passionate about what they do. Our vehicle served us well up and down mountain roads. We feel like we got a good feel for different parts of Costa Rica...Waterfalls, Volcano, Rainforest, Beach, etc. Our accomodations were on point and all of the food provided was tasty and good quality. We are grateful that we went with Kim kim to plan our trip so that our time was spent enjoying the sites and beautiful country and people. Everywhere we went, things were smooth.

Hotel Reviews
Arenal Manoa & Hot Springs
Fortuna

Wonderful views of the volcano when not in the clouds. Fabulous breakfast buffet and lovely dinner in the evening.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
our room view, breakfast, outdoor patia
Jungle Vista Boutique Hotel
Manuel Antonio

this was very close to the beach but right in the middle of the jungle. Monkeys everywhere. Beautiful pool areas. lovely bar and cocktails. Close to our favorite restaurant....Emilios cafe. We could walk there. Woke up to beautiful bird sounds and some Howler Monkeys. Umbrellas available in the lobby for the guests which were big and nice. We needed them a couple of times and it was nice to have such sturdy big umbrellas to use. Nice balcony off of room to enjoy the jungle.

Authenticity & Character
Location
view from balcony.....watching birds, monkeys
Staff
They were available for anything at anytime. Made sure we were happy with our drinks poolside. made fresh gaucamole for us poolside.
Cleanliness & Comfort
Activity Reviews
San José to Arenal with visit to La Paz Waterfall
San José to Arenal with visit to La Paz Waterfall
Costa Rica

this was a nice self guided tour of this park. The waterfalls are beautiful. You should take time to see all 5. We spent about 3 hours including lunch here. We did the longer hikes which were right in the middle of the greenest forest.

Quality of Experience
Food
Nice buffet lunch.
Transport
We drove ourselves which is up mountain roads. beautiful drive from San jose
Guided Hike in Arenal Volcano Park 1968
Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna

We loved our guide Franklin. It was just the four of us and Franklin on our guided hike. We learned a lot and loved his description and passion for everything he shared. The Volcano was hidden behind clouds but Franklin was positive we would see it 100 percent as we acsended on our hike. He was right, A glorious site!

Quality of Experience
The hike, learning about the plants, animals, insects, volcano, etc
Guides, Drivers and Staff
Franklin was very passionate, kind, engaging and experienced
Transport
Our bus driver did a great job.
Visit to Ecotermales Hot Springs
Visit to Ecotermales Hot Springs
Arenal/La Fortuna

We went to this in the evening when it was dark. I would have loved seeing it during the day, but our experience was very cool. While we were in the Hot springs, we were also in a thunderstorm and rainstorm. We were in the Hot Springs for about 1 1/2 hours and then had a nice buffet dinner afterward. This reminded me a bit of the Blue Lagoon in Iceland, commercialized but a fun night and experience

Quality of Experience
Food
Good quality food with many choices
Guides, Drivers and Staff
self guided
Transport
WE drove oursleves.....10 minutes from the hotel
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Costa Rica

This was a great place to see all of the wildlife. Since it is the busiest park in Costa rica, there were a lot of people there. Our guide had 4 couples, which we appreciated in order to see and hear our guide at all times. There were many other larger groups of people. All of the guides were friendly to each other and helped each other spot specific animals. the beach here was busy, so we just walked the beach and put our feet in and saved our beach day for another time.

Quality of Experience
Food
We were provided with fresh pineapple and watermelon after which was refreshing after our hot tour
Guides, Drivers and Staff
Both our driver, George and our guide Karla were great.
Transport
George was as much on the hunt for wildlife as our guide
Damas Island Boat Tour
Damas Island Boat Tour
Manuel Antonio

this was other worldly. If you have not been in a Mangrove forest, it is so cool. We went late afternoon which was pretty nice for seeing birds, snakes, monkeys, etc. Even the bats at dusk were so cool to watch swooping close to the water

Quality of Experience
Food
We had dinner with our two tour guides after and it was a very nice simple delicious dinner.
Guides, Drivers and Staff
We had George our van driver, our boat driver and two guides for the 4 of us. They were all great.
Transport
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Dec 08, 2022

Hi Loni,
I hope you are well.
Thank you for your time and leave us this beautiful review.
It is great to know you enjoy every destination you have in your itinerary. I am gladly assisting you during this time.
I hope you could visit Costa Rica in the future, and explore different areas of our beautiful country.
Kind regards,
Yuliana

Costa Rica 2022
Costa Rica | Nov 19 - Dec 1, 2022

M
Mark B.
United Kingdom | Reviewed on Dec 06, 2022
We visited Arenal, Monteverde and Manuel Antonio and the whole trip was amazing. Many thanks to Alberto for booking everything- it was all perfect! Read more

We visited Arenal, Monteverde and Manuel Antonio and the whole trip was amazing. Many thanks to Alberto for booking everything- it was all perfect!

Hotel Reviews
Auténtico Hotel
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Arenal Montechiari
La Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cala Lodge
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Playa Espadilla
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Country Inn & Suites by Radisson, San Jose Aeropuerto
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arenal Volcano Hiking Tour & Paradise Hot Springs
Arenal Volcano Hiking Tour & Paradise Hot Springs
Arenal/La Fortuna

Great guide and really interesting hike; only negative thing was the torrential rain for the whole walk!

Quality of Experience
Guides, Drivers and Staff
Hanging Bridges & Zip Lining
Hanging Bridges & Zip Lining
Monteverde

The hanging bridges walk was excellent and really interesting; the zip lining was lots of fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alberto Molina
Alberto
Alberto Molina
Local specialist in Costa Rica | Replied on Dec 06, 2022

Hi Mark, Thanks a lot for your feedback, I am glad that you enjoyed Costa Rica.
Alberto

Amazing group of dedicated and knowledgable staff...
Guatemala | Nov 20 - Dec 3, 2022

Kim
Kim S.
Seattle, WA | Reviewed on Dec 06, 2022
From the beginning, Eduardo was so responsive and helpful. He really listened to our ideas for travel and crafted an amazing trip. We packed in so much to our two weeks and all his recommendations were so good. Chocolate making, volcano horse back riding, mountain bike trip, village visiting, textile lesson, ruins, snorkeling…. We did it all! We felt very cared for and safe in their hands. Sebastian was a great bike guide. And Pablo, our main tour guide was above and beyond great. His... Read more

From the beginning, Eduardo was so responsive and helpful. He really listened to our ideas for travel and crafted an amazing trip. We packed in so much to our two weeks and all his recommendations were so good. Chocolate making, volcano horse back riding, mountain bike trip, village visiting, textile lesson, ruins, snorkeling…. We did it all! We felt very cared for and safe in their hands. Sebastian was a great bike guide. And Pablo, our main tour guide was above and beyond great. His knowledge and love of local history and culture added so much to our experience. It really helped us to understand and appreciate what we were seeing. We feel lucky to have worked with him on this trip

Activity Reviews
Boat Tour of Lake Atitlán Villages
Boat Tour of Lake Atitlán Villages
Guatemala
Quality of Experience
Guides, Drivers and Staff
Transport
Antigua Chocolate Museum Tour
Antigua Chocolate Museum Tour
Guatemala

So fun to learn about the chocolate making process and get to make our own flavors!

Quality of Experience
Guides, Drivers and Staff
Transport
Day Hike to Pacaya Volcano
Day Hike to Pacaya Volcano
Guatemala

Such a cool trip. Kids went on horseback and we walked. Wild to be on top of a lava field (though kids were hoping to see lava) roasted marshmallows from volcanic steam on top, delicious lunch and knowledgable guides. There are kids there to rent walking sticks- bring some money for them, they we’re useful on the walk.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Double Down Mountain Bike Tour
Double Down Mountain Bike Tour
Antigua

My husband loves this trip- he said it was such a unique way to see the country. You are right up next to the farms of the locals and using the same trails they work on, so you need to be respectful of being a traveler in their place of living and working.

Quality of Experience
Guides, Drivers and Staff
Transport
Snorkeling Tour in the Belize Barrier Reef
Snorkeling Tour in the Belize Barrier Reef
Caye Caulker

Guides were great and knowledgable. So more than we could have hoped for- manatee, sharks, rays, turtles and fish. Great food. And respectful program- they didn’t feed the sharks to bring them in but we still saw a bunch. And they were conscientious of sunscreen on the reef and reminded people of how to protect it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Replied on Dec 23, 2022

Thank you for all your words and for the opportunity to work with you and your family here at Antigua, Guatemala city and Belize.

It is very helpful to know that you had a great time with our team guiding you around the country. Be sure to spread the word to your friends and family, the more people know about Belize and Guatemala the better.
Hope to see you back again soon, cheers!

Morocco Experience
Morocco | Nov 26 - Dec 3, 2022

Maria
Maria S.
Chicago, IL | Reviewed on Dec 06, 2022
Our trip to Morocco was amazing!!! The itinerary Megan made for us was just what we were looking for. Our driver Mustapha was very friendly and accommodating to our needs (frequent bathroom breaks during the road trip for one). All of the Dars and Riads we stayed were nice, clean and had very friendly staff. Most memorable for me will be our visit to Rissani since this was my first time admiring in person the wonders of a dessert. Megan was very helpful and responsive to any questions we... Read more

Our trip to Morocco was amazing!!! The itinerary Megan made for us was just what we were looking for. Our driver Mustapha was very friendly and accommodating to our needs (frequent bathroom breaks during the road trip for one). All of the Dars and Riads we stayed were nice, clean and had very friendly staff. Most memorable for me will be our visit to Rissani since this was my first time admiring in person the wonders of a dessert. Megan was very helpful and responsive to any questions we had prior to our trip. There were some changes regarding our assigned driver upon arrival to Morocco but we were able to contact Megan and got things resolved rather quickly. Shout out to Rahim and Abdul from Dar Victoria, Mohammet from our vineyard visit in Meknes, Brahim from Riad Mourzuga, Mohammet our guide in Marrakech and as previously mentioned Mustapha our driver and Megan of course. Thank you for this unforgettable experience!!

Hotel Reviews
Dar Victoria
Fez

Very nice Dar. Love their terrace. Staff is very friendly. Highly recommend

Authenticity & Character
Location
Easy access in and out of the Medina
Staff
very friendly
Cleanliness & Comfort
Dar Chamaa
Ouarzazate

This is perhaps the nicest hotel I have ever stayed. Beautiful courtyard. We had heater in our room since we traveled in the winter season. It tailors a lot to tourist (buffet breakfast for example).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Merzouga
Marrakech

Very friendly staff and nice amenities. Shout out to Brahim who was super friendly and very entertaining with his guitar. Highly recommend.

Authenticity & Character
Location
Easy access in and out of the Medina
Staff
Cleanliness & Comfort
Paradis Du Sahara
Merzouga

Very luxurious considering it is in the middle of the dessert. We did the overnight "camping" after camel ride and it was amazing. Shout out to Barak who made our stay very enjoyable and entertaining.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Food Tour
Food Tour
Marrakesh

Food tour was amazing!!! Soo much food and great things to taste. Exploring Jemaa El Fna Square in Marrakech and their food vendors at night is an experience you must have.

Quality of Experience
Guides, Drivers and Staff
Transport
Wine Tasting in Meknes
Wine Tasting in Meknes
Morocco

Loved our visit to the vineyard. Mohammet our tour guide was very friendly. Loved the food that was provided and of course the wine!

Quality of Experience
Guides, Drivers and Staff
Transport
Tour Fes with a Private Guide
Tour Fes with a Private Guide
Fes

Truly felt like we saw all of Fes by foot lol. It was very informational, our guide was very knowledgeable. Learned a lot about all the details that went into building mosques and castles as well as the history of Morocco

Quality of Experience
Guides, Drivers and Staff
Transport
Camel Trek into a Luxury Sahara Camp
Camel Trek into a Luxury Sahara Camp
Morocco

Indeed this is Luxury camping. Talk about having hot shower when camping in the dessert. Staff was amazing. This was my favorite part of our trip to Morocco. Highly recommend

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sahara to Ouarzazate via Todra Gorge
Sahara to Ouarzazate via Todra Gorge
Morocco

I was pleasantly surprised about all the amazing views during this road trip. I don't think I would have gotten to experience Morocco the same way had I not done this road trip

Quality of Experience
Guides, Drivers and Staff
Transport
Ait Benhaddou, Tizi-n-Tichka Pass over the High Atlas, Marrakech
Ait Benhaddou, Tizi-n-Tichka Pass over the High Atlas, Marrakech
Morocco

Gorgeous views. Highly recommend

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Megan Lower

Peru
Peru | Nov 18 - Nov 25, 2022

N
Nigel G.
Bermuda | Reviewed on Dec 06, 2022
All of the arrangements made by Johanna were flawless. Hotels, tours, transportation all impressed. We had a very relaxing time knowing what was happening at each stage. The scenery and activities were fantastic and did not disappoint. Read more

All of the arrangements made by Johanna were flawless. Hotels, tours, transportation all impressed. We had a very relaxing time knowing what was happening at each stage. The scenery and activities were fantastic and did not disappoint.

Hotel Reviews
Hotel Paracas, a Luxury Collection Resort
Paracas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pullman Lima Miraflores
Miraflores, Lima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Inkaterra Reserva Amazonica
Puerto Maldonado
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Costa del Sol Wyndham Lima Airport
Lima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Paracas National Reserve Tour
Paracas National Reserve Tour
Peru

Who knew a desert could be so interesting? Spectacular scenery right on the Pacific coast and so much variation. The little museum was well worth a visit.

Quality of Experience
Guides, Drivers and Staff
Transport
Ballestas Islands Tour (Paracas Luxury Hotel)
Ballestas Islands Tour (Paracas Luxury Hotel)
Paracas

Our scheduled tour to the island had to be changed at the last minute as harbour authorities suspended trips due to water conditions. We were given a longer tour of the harbour area and closer islands and it was fantastic. Plenty of wildlife and interesting scenery.

Quality of Experience
Guides, Drivers and Staff
Transport
Into the Amazon: Inkaterra Reserva Amazonica
Into the Amazon: Inkaterra Reserva Amazonica
Puerto Maldonado

The boat ride to the lodge was a lovely way to begin the experience and view the river. The lodge itself was rustic but very comfortable and totally in keeping with the environment. The organisation of the activities was faultless.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Inkaterra Reserva Amazonica Jungle Excursions
Inkaterra Reserva Amazonica Jungle Excursions
Puerto Maldonado

There were many excursions available and we did at least 2 a day with a lovely guide. Wellington boots were issued for those trips that were muddy. We saw lots of wildlife. and our guide also explained the importance of the various plants to the local population.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Inkaterra Reserva Amazonica Jungle Excursions
Inkaterra Reserva Amazonica Jungle Excursions
Puerto Maldonado

Very flexible arrangements and the right blend of activities and relaxation.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Depart Puerto Maldonado to Lima, Fly home!
Depart Puerto Maldonado to Lima, Fly home!
Peru

The transfer back to the airport was flawless, and we were able to get in a morning tour as we had a late afternoon flight.

Quality of Experience
Guides, Drivers and Staff
Transport
Overnight Stay at Lima Airport Hotel Upon Arrival
Overnight Stay at Lima Airport Hotel Upon Arrival
Peru

Airport hotel was right at the airport - so easy to access. Typical airport hotel, but comfortable and convenient.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in Lima, Peru | Replied on Dec 06, 2022

Hi Nigel,
So glad to hear you had a great time in Peru and enjoyed your tours!

We hope to welcome you back in the future,
Johanna

A great trip!
Jordan | Nov 27 - Dec 4, 2022

John
John W.
United Kingdom | Reviewed on Dec 06, 2022
We had a wonderful week in the company of Wasef, who lifted and laid us at the airport and attended to our every need in between. We travelled in comfort and the miles slipped by as we discussed every aspect of life in Jordan. He used his years of experience to make sure that we arrived at historic sites at the best time of day to avoid crowds (e.g. Jarash in the morning and Amman in the afternoon), found the best local guides, and fitted in meals and breaks to suit us. Samir was always... Read more

We had a wonderful week in the company of Wasef, who lifted and laid us at the airport and attended to our every need in between. We travelled in comfort and the miles slipped by as we discussed every aspect of life in Jordan. He used his years of experience to make sure that we arrived at historic sites at the best time of day to avoid crowds (e.g. Jarash in the morning and Amman in the afternoon), found the best local guides, and fitted in meals and breaks to suit us.

Samir was always in the background at HQ, keeping a discreet eye via whatsapp, should we have needed any further help or advice.

All in all - a great trip!

Activity Reviews
Meet & Assist - Queen Alia Airport
Meet & Assist - Queen Alia Airport
Jordan

Went like clockwork

Quality of Experience
Guides, Drivers and Staff
Transport
Smoothe hand over from meet & greet to driver
AMMAN  HERITAGE  TOUR
AMMAN HERITAGE TOUR
Amman

We fitted the tour around the afternoon.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Jarash
Jarash
Jordan

Great guide. But what was most important was that we went in the morning, beofer the crowds and heat arrived. We also had a good lunch nearby before returning to Amman for the heritage trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Amman-Madaba-Mount Nebo-Karak-Petra
Amman-Madaba-Mount Nebo-Karak-Petra
Jordan

A well organised part of our week. Breaking the journey from Amman to Petra

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Replied on Dec 06, 2022

Hi John
So happy to see your kind words.
Hope to see you again in Jordan.
Be well and safe.
Samir

Belated Honeymoon in South Africa
South Africa | Nov 18 - Nov 28, 2022

A
Adam S.
Sunnyside, NY | Reviewed on Dec 06, 2022
We had an amazing time on our trip to South Africa! With only a brief description from us about what we were looking for Deb was able to plan just the type of accommodations and experiences we were looking for. Rochelle was fantastic and showed us around Cape Town and the surrounding areas at the start of our trip. Stellenbosch was beautiful and our wine tastings and e-bike ride in Stellenbosch were some of our favorite memories from the trip. The highlight of our trip was definitely our... Read more

We had an amazing time on our trip to South Africa! With only a brief description from us about what we were looking for Deb was able to plan just the type of accommodations and experiences we were looking for.

Rochelle was fantastic and showed us around Cape Town and the surrounding areas at the start of our trip. Stellenbosch was beautiful and our wine tastings and e-bike ride in Stellenbosch were some of our favorite memories from the trip. The highlight of our trip was definitely our stay at Ivory Wilderness in Kruger National Park, where Warren and the whole staff were extremely warm, helpful, and knowledgeable. On our last day in South Africa we went on a full day bike tour through Soweto with Linda, who not only explained but showed us the history of the townships and the resilient people who live there.

It was a once in a lifetime trip and one I'm sure we'll remember for the rest of our lives.

Hotel Reviews
Tree House Boutique Hotel
Cape Town

We loved our stay at Tree House Boutique Hotel in Cape Town. The room was large, clean, and modern, the pool area was beautiful, and the staff were so friendly and accommodating. The breakfasts (which were included) were perfect - fresh fruit, yogurt, pastries, and meats and cheeses at the ready, plus several made-to-order options from the menu. We've already recommended this hotel to people we know who are planning a trip to South Africa.

Authenticity & Character
Location
The hotel is at the top of a quiet street, but there are several restaurants and bars on the main road at the bottom of the hill that were only a few minutes walk away. It's only a few minutes drive to many of the places around the city we wanted to go so getting around was very easy.
Staff
Cleanliness & Comfort
Ivory Wilderness River Rock Lodge
Hoedspruit

We loved our stay at Ivory Wilderness. The grounds were beautiful and overlooked a river where we saw plenty of wildlife, the staff was incredible, and the guides were so knowledgeable, friendly, and accommodating we couldn't have asked for more. The pool looked like it needed some service, but fortunately it wasn't too hot while we were there so we spent our downtime lounging on the deck chairs and in the hammock. Our rondavel was clean and comfortable and was perfect for our stay.

Authenticity & Character
Location
We loved that this location was farther into the park than many others, since it meant that we didn't see too many other jeeps while we were out on our game drives, but the drive out from Hoedspruit Airport was a bit long (1.5 hours) and bumpy.
Staff
Cleanliness & Comfort
Activity Review
Lunch at Crofter's Kitchen
Lunch at Crofter's Kitchen
Cape Town

This was definitely one of the most memorable experiences of our entire trip. Nicky was incredibly warm and gracious and really made us feel like we were at home in her house. The meal was unforgettable - each dish was unique and full of flavor, and you could tell how much thought and creativity went into each ingredient. Halfway through the meal Nicky took us on a tour of her garden and let us taste the ingredients straight from the source, explaining the culinary and medicinal properties of many of the plants she cultivates, which made her knowledge and passion come to life. This is a must do for anyone who loves unique dining experiences.

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Deborah Smook
Deborah
Deborah Smook
Local specialist in Cape Town | Replied on Dec 12, 2022
Hello Adam Thank you for the incredible review and super constructive feedback which we have already used to improve our offering!
I am over the moon that you enjoyed the trip so much as well as all the smaller aspects that tie it all together to make for a perfect experience. The guides we partner with and the people you meet are all part of what we specialize in to showcase our incredible country!
I went on the Soweto tour myself last week as it has been a few years since I've done it. ...
Read more

Hello Adam

Thank you for the incredible review and super constructive feedback which we have already used to improve our offering!
I am over the moon that you enjoyed the trip so much as well as all the smaller aspects that tie it all together to make for a perfect experience. The guides we partner with and the people you meet are all part of what we specialize in to showcase our incredible country!
I went on the Soweto tour myself last week as it has been a few years since I've done it. I can honestly say that I am proud to work with such a great team and what they have done to enrich the lives around them and also tell the story of the past and present in such an interactive way.

I hope that our paths will cross again! Perhaps when you need to make your way to this side of the world to explore some of the other wonders of our area.

For now, we will be happy for you to remember this once-in-a-lifetime trip for the rest of your lives (:

Have a wonderful festive season!

Deb

All the guides were wonderful. Ana for the T...
Chile | Nov 8 - Nov 17, 2022

M
Min Y.
Hamtramck, MI | Reviewed on Dec 05, 2022

All the guides were wonderful. Ana for the Torres del Paine, Jorge for condor and trekking, Ray and Gonzalo of Andoandes for volcanoes and hot spring

Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Dec 17, 2022

Hi Min,
Your kind words are much appreciated and it is wonderful to know you and Zheng enjoyed this diverse adventure throughout Chile and Argentina accompanied with friends.
Best wishes for both of you,
Lorena

We had a wonderful trip
Costa Rica | Nov 19 - Nov 26, 2022

Johanne
Johanne M.
Canada | Reviewed on Dec 05, 2022
We had a wonderful trip and everything worked out wonderfully. Everything planned worked smoothly and on time. Here is a short review:
The car was delivered on time. We did not get to see a lot of Poas as it was very cloudy and raining heavily. The Arenal observatory lodge was great so was the complimentary breakfast and the dinner menu. The pool and hot tub are spectacular. It is 30 minutes away from the touristic La Fortuna area but that was just fine as the little that I did get to see of...
Read more

We had a wonderful trip and everything worked out wonderfully. Everything planned worked smoothly and on time. Here is a short review:
The car was delivered on time. We did not get to see a lot of Poas as it was very cloudy and raining heavily. The Arenal observatory lodge was great so was the complimentary breakfast and the dinner menu. The pool and hot tub are spectacular. It is 30 minutes away from the touristic La Fortuna area but that was just fine as the little that I did get to see of Lafortuna did not seem very authentic.
The private guide at Arenal was very enjoyable, especially at the beginning of the trip as we got to chat about different subjects and the country and as he pointed out and got us great pictures of animals and insects.
Monteverde was great and we enjoyed Selvatura park and canopy zip lining was very impressive.
All the hotels selected were clean and comfortable and the personnel friendly and helpful. The poco à poco hotel in Monteverde was comfortable and the breakfast very good, the room was clean and comfortable but thin walls and metal roofs made it noisy, although quiet at night. The personnel were nice and helpful and they even found a sweater I had forgotten in the selvatura shuttle and arranged to have it delivered to my hotel in Manuel Antonio.
We did not get a guide at Manuel Antonio which was fine because by that time we could move at our own pace and animals were more obvious than at Arenal. Since our last day activity was unfortunately cancelled (scuba diving) we visited playa dominical which we liked for its smaller local feel.

So overall it was a great experience, and everything worked out perfectly. We visited near the end of the rainy season, and it can rain quite a bit, sometimes all day and all night, the mornings are usually dryer and we managed to get one sunny day on the pacific coast.

We always planned to have plenty of time for travel between cities and that was very useful as the roads are narrow and we came across some traffic every time for different reasons so drivers should plan for extra time when driving just in case.

Hotel Reviews
Hotel & Spa Poco a Poco
Monteverde

Friendly staff and good restaurant

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Observatory Lodge & Spa
El Castillo de La Fortuna

The site was beautiful with the pool, hot tub and trails and of course the site of the volcano if not too cloudy. The breakfast was wonderful as well as dinner and personnel at the restaurant very friendly and helpful. The room and front desk personnel were ok. It is out of the way at about 30 minutes of the more touristy La Fortuna area so driving in daytime is better but worth the drive away from the crowds. On our walk in the trails, we got to see a toucan up close and beautiful eucalyptus trees.

Authenticity & Character
The site is beautiful
Location
View of the volcano
Staff
Information at front desk
Cleanliness & Comfort
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Dec 07, 2022

Hola Johanne,

Pura Vida :) Thank you to contribute to our local economy with your visit. We appreciate you taking the time to share your rating with us.

We will share your comments with all partners involved. Just drop me a message at any time if you want to visit some other areas of my country :)

Be Well,
Bryan

Amazing trip to Iceland!
Iceland | Nov 14 - Nov 21, 2022

S
Sejal S.
United Kingdom | Reviewed on Dec 05, 2022
We visited Iceland in November 2022 and our trip was planned by Terry. Terry was extremely helpful throughout the planning process and provided us with great suggestions to make our trip memorable. She was extremely attentive and provided prompt responses to our queries. She gave us all information to help us prepare for the trip. We were also given a local contact Sigurdur who sorted out tour cancellations quickly making our experience less stressful. We would like to say a big thank you... Read more

We visited Iceland in November 2022 and our trip was planned by Terry. Terry was extremely helpful throughout the planning process and provided us with great suggestions to make our trip memorable. She was extremely attentive and provided prompt responses to our queries. She gave us all information to help us prepare for the trip.

We were also given a local contact Sigurdur who sorted out tour cancellations quickly making our experience less stressful. We would like to say a big thank you to Terry and Sigurdur for helping us plan the most memorable trip and we will be recommending Kim Kim to our friends who would like to visit Iceland in the future 😊

Hotel Review
Hotel Rangá
Hella
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Terry Stanley
Terry
Terry Stanley
Local specialist in Canada | Replied on Dec 06, 2022

Thank you so much for the lovely review, Sejal. I am so glad that you enjoyed your trip even with the multiple snowmobile tour cancellations. Persistence paid off and I'm happy that you were eventually able to experience this "must do" activity. The surprise engagement was fun to be a part of and I'm thrilled for the two of you. Thanks.

Argentina November - excellent stress free trip
Argentina | Nov 22 - Dec 3, 2022

M
Miranda G.
United Kingdom | Reviewed on Dec 05, 2022
Oleksandra did a great job organising our 12 days in Argentina with brief stops in Brazil and Chile. She packed in as much in as she could without it feeling too rushed, though we did move about a lot and everything went very smoothly, pickups, flights and excursions. The excursions were well chosen and well run. Often we were on our own with a guide just for 4 of us which was fantastic, though we weren’t expecting it and I guess it was just how it worked out on the day. The guides were... Read more

Oleksandra did a great job organising our 12 days in Argentina with brief stops in Brazil and Chile. She packed in as much in as she could without it feeling too rushed, though we did move about a lot and everything went very smoothly, pickups, flights and excursions. The excursions were well chosen and well run. Often we were on our own with a guide just for 4 of us which was fantastic, though we weren’t expecting it and I guess it was just how it worked out on the day.

The guides were very good especially Lorena, a local guide in Iguazu who was charming and knowledgeable. Dante in Puerto Madryn was also excellent - very keen to please and knowledgeable.

Alongside Iguazu, Mendoza was lovely with a highlight being a delightful lunch/ wine pairing in a spectacular location (Ojo de Agua) where we were given plenty of time to relax and enjoy it. Patagonia was a change and we did get to see some wonderful flora and fauna including whales and sea lions as well as penguins very close up.

We had a few minor a questions on the way which were dealt with promptly. Hotel choices were good and we specially liked Ivy de Selva in Iguazu. Some were a little more quirky than I had desired, but I think that goes with the territory here not the operators and nothing impacted the enjoyment of our trip.

I would use Kimkim again and plan to do so in the future.

Hotel Reviews
L'Hôtel Palermo
Buenos Aires

Sweet little hotel, fantastic location in a delightful area with many lovely bars, coffee shops, utterly charming staff, quirky plumbing (but very manageable).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Yvy Hotel de Selva
Puerto Iguazú

Huge rooms, very clean, set in amongst the forest

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa La Galeana
Lujan de Cuyo

One of our more quirky stays. The rooms were huge and unique, decorated with local artefacts. The beds were very comfortable. The air conditioning struggled to cope, but we mentioned it as we were going out and the staff said they would open the windows while the outside was cool , but shut them later and we returned to find fans had been put in the room as well. So 10/10 for doing what they could to help. Layout is curious and one of the pools was out of use, but the other was fine. Again, the shower took some working out, but we got the technique. Sweet, attentive staff and a small, homely feel.

Authenticity & Character
Location
Quiet, but rather far from the main town
Staff
Cleanliness & Comfort
Activity Reviews
Explore the Argentine Falls
Explore the Argentine Falls
Puerto Iguazú
Quality of Experience
Guides, Drivers and Staff
Transport
Clean, on time, comfortable
Punta Tombo Penguin Colony
Punta Tombo Penguin Colony
Puerto Madryn

The penguin part of this trip was really good, but because of weather the boat element to see the dolphins we were really looking forwards to was cancelled. We weren’t told and it was only after rather further in the car than expected that we realised we were on a different trip than we thought. There was some confusion and we only then came to know that we had embarked on a different trip which replaced the boat trip with a cultural experience to another town. Given the choice up front we wouldn’t have done it and would have opted to do something else, so this was rather frustrating, but having set off and driven quite far at that stage we went with it. Somewhere along the line the communications had missed us out as obviously the cancellation due to weather couldn’t be helped.

Quality of Experience
Guides, Drivers and Staff
The guide, Dante
Transport
Whale Watching tour
Whale Watching tour
Puerto Madryn
Local specialist: Oleksandra Stefanyuk
Oleksandra
Oleksandra Stefanyuk
Local specialist in Buenos Aires | Replied on Dec 09, 2022

Hi Miranda,

Thank you very much for the review. I am glad that you have enjoyed the trip! Also, thank you for all the comments, we will definitely take them into account in order to improve our services.

Thank you!
Oleksandra

Can’t choose just one place as they all were ...
Australia | Nov 18 - Dec 2, 2022

Cheryl
Cheryl B.
Hamer, SC | Reviewed on Dec 05, 2022
Can’t choose just one place as they all were amazing!! Liz really did a fantastic job guiding us through when choosing what I thought would be the most interesting places for us. When we had questions Liz would get back to us in a prompt time period. We never experienced any bad tour guides along with our pickups. They were prompt every time!!! Liz went over expectations from me when planning. She watched my budget but also was able to provide us great entertainment and adventure! Read more

Can’t choose just one place as they all were amazing!! Liz really did a fantastic job guiding us through when choosing what I thought would be the most interesting places for us. When we had questions Liz would get back to us in a prompt time period. We never experienced any bad tour guides along with our pickups. They were prompt every time!!!

Liz went over expectations from me when planning. She watched my budget but also was able to provide us great entertainment and adventure!

Hotel Reviews
Auckland City Hotel
Auckland

Very polite and helpful! Room clean!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scenic Suites Queenstown
Queenstown

Very clean and great location. Great Mountain View.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bay Villas Resort
Port Douglas

Great, quiet place. Very clean and good location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vibe Hotel Sydney
Sydney

Great place and very nice and comfortable!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Museum entry and 1 Hour Highlights tour
Museum entry and 1 Hour Highlights tour
Auckland
Quality of Experience
Guides, Drivers and Staff
Transport
Hobbiton Express  -
Hobbiton Express -
Auckland
Auckland Walking Tour
Auckland Walking Tour
Auckland

Views were great and guide was great as well

Walter Peak Farm and Gourmet Barbecue Lunch
Walter Peak Farm and Gourmet Barbecue Lunch
New Zealand

Food and sheep dog talk was great. Beautiful views on ride over on steamer.

Half-Day Macetown 4WD Tour
Half-Day Macetown 4WD Tour
New Zealand

Our guide Mark was phenomenal! Everything we could have asked for in a 4Wheeling adventure!

Skyline Gondola Ride
Skyline Gondola Ride
Queenstown (NZ)

Beautiful!!

Welcome to Port Douglas
Welcome to Port Douglas
Port Douglas

Glad we didn’t choose to go to a big city. Port Douglas is perfect for a few days!

Mackay Coral Cay Great Barrier Reef Day Trip
Mackay Coral Cay Great Barrier Reef Day Trip
Port Douglas

Wow! Exactly as they tell you. Guides were very informative and helpful.

Day Trip to Kuranda Village & Rainforest Tour
Day Trip to Kuranda Village & Rainforest Tour
Australia

Beautiful scenery and enjoyed seeing the local animals! After an entire day the only thing we weren’t sure of was the actual train ride back. It was slow.

Full Day Mossman Gorge Adventure Day
Full Day Mossman Gorge Adventure Day
Australia

Amazing adventure! Especially in the rainforest. We could have stayed all day!!

Morning Panoramic Sydney Sights
Morning Panoramic Sydney Sights
Sydney
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

A must see!

Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Dec 05, 2022

Dear Cheryl, Dara and Devon,
How happy it makes me read your review (plus the nice conversation we had today Cheryl),
I am very glad you enjoyed the trip so much and that the long standing relations we have with our suppliers resulted in an upgraded trip for the price of a regular one !!!

It was a pleasure working with you ! Happy holidays to you and your family !

Liz

I think Ndudi covered most of what I would li...
Chile | Nov 14 - Nov 26, 2022

S
Sam K.
La Vista, NE | Reviewed on Dec 05, 2022
I think Ndudi covered most of what I would like to say about the trip however we had some issues at that last hotel. There was a minor issue too but this was the main one. When checking out the clerk at the desk kept insisting that our room was not paid for and we needed to provide a credit card to pay for the room. He didn't have any idea of how the rooms where booked and who was responsible for payment. He said he needed to wait for somebody to Call and confirm that our room was paid... Read more

I think Ndudi covered most of what I would like to say about the trip however we had some issues at that last hotel.

There was a minor issue too but this was the main one. When checking out the clerk at the desk kept insisting that our room was not paid for and we needed to provide a credit card to pay for the room. He didn't have any idea of how the rooms where booked and who was responsible for payment. He said he needed to wait for somebody to Call and confirm that our room was paid for and that once he got the confirmation that we would be good to go. At this point our guide was already there and waiting on us to leave.

This interaction was a little disconcerning but besides that overall it was a pleasant trip.

Local specialist: Laura McAfoos
Laura
Laura McAfoos
Local specialist in Puerto Natales | Replied on Dec 23, 2022
Sam, Thanks for the comment. I am glad you had a nice trip! Unfortunately with the pause of the pandemic there was a lot of turnover and many employees are new to their respective companies in all areas of tourism in Chile and Argentina. We are very watchful that all client reservations are paid in the periods required by the operator, but we have noticed that the internal systems of some companies haven't become well oiled machines quite yet. I expect these sorts of situations will... Read more

Sam,

Thanks for the comment. I am glad you had a nice trip!

Unfortunately with the pause of the pandemic there was a lot of turnover and many employees are new to their respective companies in all areas of tourism in Chile and Argentina. We are very watchful that all client reservations are paid in the periods required by the operator, but we have noticed that the internal systems of some companies haven't become well oiled machines quite yet.

I expect these sorts of situations will become less as the employees become better versed in their processes. However, I do appreciate the feedback regarding the hotel. We will make sure it doesn't repeat with the hotel.

Thank you!
Laura

Amazing Trip
Egypt | Nov 12 - Nov 28, 2022

J
Jon K.
Idaho Falls, ID | Reviewed on Dec 05, 2022

Words cannot adequately describe the positive experience we had with Sherif and his team. From the planning stages to the actual trip, no detail was overlooked. He offered excursions that he felt might fit our family; the Fayoum safari and sand boarding adventure was a HUGE hit! This was our first time traveling to Egypt, and it was extremely comforting to know he was behind the scenes making sure everything went according to plan. We truly cannot thank him enough!

If you are thinking of going to Egypt, and feel a little overwhelmed like I did, Dunes and Beyond is your answer.

Local specialist: Sherif Khalil
Sherif
Sherif Khalil
Local specialist in Egypt | Replied on Dec 14, 2022

Hi Jon,
What a wonderful feedback to read
We are very happy to know that you and your family have enjoyed your time in Egypt.

We look forward to seeing you again in Egypt very soon.

Best,
Sherif

Winter Trip to France
France | Nov 26 - Dec 4, 2022

D
David P.
Seattle, WA | Reviewed on Dec 05, 2022
Everything was perfect for our Winter trip. I will definitely use kimkim in the future. The tours were fantastic: the guides were knowledgeable and personable and we enjoyed every minute. The hotels hit all the right notes. Read more

Everything was perfect for our Winter trip. I will definitely use kimkim in the future.

The tours were fantastic: the guides were knowledgeable and personable and we enjoyed every minute.

The hotels hit all the right notes.

Hotel Reviews
La Caserne Chanzy Hotel & Spa, Autograph Collection
Reims
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Terrass Hotel
Paris
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Valentine (Do not use) Julien
Valentine (Do not use)
Valentine (Do not use) Julien
Local specialist in France | Replied on Dec 07, 2022

Bonjour David,
Thank you so much for your kind review! A winter trip in France was a good choice. It is lovely to read that you enjoyed Paris, Champagne & Alsacian christmas markets.
I wish you some Happy Holidays, and see you soon in France,
Valentine

Why travelers love kimkim

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Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

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Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.