Kimkim Trip Reviews

4.8
Based on 20,161 ratings
Read 20,161 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

The trip was amazing. Little details matter and they were mostly there.
Greece | Jun 30 - Jul 9, 2023

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Robert U.
West Chester, PA | Reviewed on Jul 14, 2023
The trip was amazing. The itinerary was packed and really gave a varied look at Greece. We really enjoyed everything that we saw and did. The tour guides were very knowledgeable, friendly and made the trip extra special. Our days where we had physical activities (snorkeling and river trekking) were super fun!
The main problem we had, and it was quite stressful, was the transportation. We had several incidences where no drivers were scheduled and we had to find a taxi or there was a mix up...
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The trip was amazing. The itinerary was packed and really gave a varied look at Greece. We really enjoyed everything that we saw and did. The tour guides were very knowledgeable, friendly and made the trip extra special. Our days where we had physical activities (snorkeling and river trekking) were super fun!
The main problem we had, and it was quite stressful, was the transportation. We had several incidences where no drivers were scheduled and we had to find a taxi or there was a mix up with how many cars were coming. Afterwards, we understand the logistics of scheduling and know why there was a mix up with how many cars were coming. Not having any cars scheduled when we thought they were was a problem that would need to be addressed.
I personally have booked full European and US trips (air, lodging and transportation) with zero issues. If I am paying someone to do all of this for me, I would expect the same results. The issues were controllable and not due to unforeseen circumstances.
P.s. I don't appreciate getting vacation emails from other parties all of a sudden. I haven't signed up for them and never received them until I booked the trip with Kimkim. Now, all of a sudden, I'm getting these emails.

Local specialist:

I cannot say enough good things about Jessica and Storywalking
Italy | May 19 - May 30, 2023

Cathy
Cathy I.
San Jose, CA | Reviewed on Jul 14, 2023
I cannot say enough good things about Jessica Proietti and Storywalking. From planning our special trip to Italy to being with us every step of the way, during our vacation.
Jessica showed much patience with us as we changed the number of people attending, changing dates and changing cities we wanted to visit. We ended up with seven iterations of itineraries! We ended up having 8 people touring together from Rome to the Amalfi Coast, and then our vacation continued with 4 of us going...
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I cannot say enough good things about Jessica Proietti and Storywalking. From planning our special trip to Italy to being with us every step of the way, during our vacation.
Jessica showed much patience with us as we changed the number of people attending, changing dates and changing cities we wanted to visit. We ended up with seven iterations of itineraries! We ended up having 8 people touring together from Rome to the Amalfi Coast, and then our vacation continued with 4 of us going north to the Dolomites and Lake Como. Jessica was able to coordinate our different flights schedules, price points and varying interests in activities. One month before our trip was to begin, my daughter decided to join us, and Jessica was able to include her in everything. And then, unfortunately, four people had to cancel at the very last minute and Jessica was able to provide some refunds and juggle around the cars and hotels.
We booked multiple private drivers and had many private transfers. All were wonderful, friendly, and professional. Our private driver and tour guide for Herculaneum and Pompeii were fantastic. I highly recommend the private guide. We also booked an Exclusive Capri Boat Tour from Positano. It was an 8-hour excursion with snorkeling and swimming, with a stop in Capri and another island for lunch. Again, the captain and guide were friendly, fun and professional. They also had a variety of snacks and drinks. The hotels Jessica booked for us met our needs and requests perfectly.
Once the itinerary was set, Jessica and Barbara were available to us, using their app AXUS, any hour of the day. They would respond in minutes to any questions or concerns we had. I have to mention one such issue that Jessica resolved by going above and beyond. The self-serve ticket kiosks were not working at the Bologna train station, and we were not able to get our tickets printed or downloaded. Jessica went to the Milan train station and sent me pictures of our tickets, so we did not miss our train!
In the end, Jessica took the worries of planning away from us and provided us with fantastic service, planning and guidance.

Hotel Reviews
Hotel de Len
Cortina d'Ampezzo

Hotel de Len was probably our favorite location and hotel of our entire trip. The staff was amazing. Everyone was friendly, kind and professional. We had drinks in the bar, dinner at the restaurant and massages in their spa. We took advantage of everything and we were not disappointed. And the location... WOW... simply beautiful and our rooms matched the location with it's beauty.

Authenticity & Character
The hotel felt like it belonged in the mountains but with all the amenities.
Location
centrally located and beautiful
Staff
From checking in to checking out and everyone in between were fantastic.
Cleanliness & Comfort
Rooms were clean and spacious
Goldenstern Townhouse
Bolzano

Great location, friendly staff and clean! Goldenstern Townhouse had a very unique layout and our room was spacious and had a full kitchen. It was close to everything.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Jul 17, 2023

Dear Cathy, thank you very much for taking time in reviewing your experience with us.
It has been a great pleasure! As a boutique tour operator, we always experience in person all services before promoting them, to make sure they are great and your trip runs smoothly. I'm also glad to know that our app was helpful and you were able to handle all details easily.

Ciao from sunny Italy :) see you soon!
Jessica

Overall, I was disappointed. For the amount of money I paid, it was a subpar experience.
Iceland | Jul 2 - Jul 12, 2023

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Steve H.
Rock Hill, SC | Reviewed on Jul 14, 2023
This was my first experience with kimkim. Overall, I was disappointed. For the amount of money I paid, it was a subpar experience. Feedback on kimkim and Eric: Eric was very responsive and always diligently followed up on my questions and requests. We were hounded for items like shoe size 6+ months ago, but kimkim took their time securing lodging which really bothered me. Then I had to look at Google reviews on the lodging because the first one I looked at got 1.5 stars and had the... Read more

This was my first experience with kimkim. Overall, I was disappointed. For the amount of money I paid, it was a subpar experience.

Feedback on kimkim and Eric: Eric was very responsive and always diligently followed up on my questions and requests. We were hounded for items like shoe size 6+ months ago, but kimkim took their time securing lodging which really bothered me. Then I had to look at Google reviews on the lodging because the first one I looked at got 1.5 stars and had the worst google reviews I've ever seen; Kimkim changed the lodging, but I shouldn't have to double-check everything kimkim is doing. But I felt I had to check everything. I had to ask for check-in information and didn't get it for one property. One property owner asked me to contact kimkim because they didn't get paid. It just took much of my time for the amount of money I paid kimkim. I decided to pay the premium and go with kimkim because I did not have the time with my intense job. But it really didn't work out like I expected.

Feedback on rental car: Van did not have air conditioning; it has a ton of glass and was scorching hot inside the vehicle at times. Very uncomfortable for 10 days. In addition, windshield wipers were extremely bad. Could not see in the rain due to poor windshield wipers. Otherwise, right sized vehicle for family of five

Feedback on activities:
Carla at Silfra Snorkeling was AMAZING; highly recommend this activity
Puffin and Volcano tour by Ebbi on Westman Island -- HIGHLY, HIGHLY recommend; Ebbi was awesome; whole family loved this
Had very good guides (Hannah and Joku) at glacier hike
Had a great guide at glacier kayaking
Vok Baths is INCREDIBLE (we booked this on our own) -- it was by far the best bath
Myvatn Bath had a significant sulfur smell -- okay, would skip in hindsight
GeoSea -- very nice bath, 2nd favorite after Vok
Secret Lagoon -- booked on our own -- it was nice especially as part of Golden Circle activities
Lava Show in Vik -- booked on our own -- Amazing! Highly recommended

Feedback on lodging:
-- Borealis Hotel -- very rustic, bare bones -- staff and breakfast were great -- not bad for first night
-- Hotel South Coast -- nice hotel but two of the three rooms had bad smell -- breakfast was good
-- Pier Apartments -- best property we stayed in; HIGHLY recommend
-- Fosshotel Glacier -- very nice property and breakfast
-- Hotel Framtid -- we were in two very separate buildings where you had to drive between buildings -- accommodations and breakfast were fine but odd on how apart we were spaced
-- Lonsleira Apartments -- very nice cottage; had to contact the owner directly to get check-in (kimkim did not provide); owner shared they had not been paid and asked me to contact kimkim -- great location and property
-- Dimmuborgir -- spend two nights here; we were originally booked somewhere else that canceled last minute (after I asked kimkim for confirmations...) -- it was VERY RUSTIC, only one bathroom for the five of us and the unit was in slight disrepair (toilet seat would shift off the toilet, multiple lights didn't work, some lose tiles, etc -- breakfast and staff were nice -- breakfast area had very scenic overlook -- ** This was the only location we spent two nights; it felt like kimkim booked us at a lot lower quality location than our original booking -- Disappointed for our two-night stay
-- Lauggarbakki Guesthouse -- HIGHLY, HIGHLY recommend -- terrific property and owner
-- Exeter Hotel -- nice property, great location, helpful staff

For the amount of money I paid kimkim, I expected a hassle-free and worry-free experience. I realize items like the last-minute Askja cancelation is outside of kimkim's control. However, I was put in a much lower quality accommodation that was not in great repair, and had to share one bathroom for all five of us for two days. A van without air conditioning. Having to double-check and follow up on planning. This is the most I ever paid for a trip like this and do not feel like I got what I paid for.

Activity Reviews
GeoSea Geothermal Sea Baths Experience
GeoSea Geothermal Sea Baths Experience
Iceland

Very nice experience; amazing views; not overcrowded -- we really enjoyed this bath. It was our #2 favorite bath out of five (Vok was our favorite).

Quality of Experience
Guides, Drivers and Staff
Earth Lagoon
Earth Lagoon
Lake Mývatn

Myvatn has a strong sulfur smell. They are older baths and have quite a crowd. It was our least enjoyable bath out of five we visited during our Iceland trip.

Quality of Experience
Guides, Drivers and Staff
Jokulsarlon Glacier Lagoon Kayaking Tour
Jokulsarlon Glacier Lagoon Kayaking Tour
Iceland

If you are capable of kayaking, I highly recommend kayaking rather than the motorized boats. You reduce your impact on the planet. More importantly, it is a more serene and enjoyable way to spend time amongst the icebergs.

Quality of Experience
Guides, Drivers and Staff
Transport
Solheimajokull Glacier Hike
Solheimajokull Glacier Hike
Iceland
Quality of Experience
Guides, Drivers and Staff
Puffin and Volcano Tour
Puffin and Volcano Tour
Westman Islands

Ebbi has lived his whole life on Westman Island and has amazing passion for this tour. He shared a ton about life on the island, history, and made this an amazing experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Silfra Snorkeling
Silfra Snorkeling
Iceland

Carla was amazing. The water is clear (and cold). This exceeded our expectations. Being able to see where the tectontic plates come together is amazing.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Jul 21, 2023
Hello Steve! First and foremost, we apologize for the disappointment you experienced during your first kimkim trip. However, we would like to clarify that your trip was booked during an exceptionally busy period when hotel availability was already limited. Despite the challenges, we made every effort to find suitable accommodations that met your requirements while maintaining our high standards. Regarding the hotel with a 1.5-star rating, we want to emphasize that we do not work with... Read more

Hello Steve!

First and foremost, we apologize for the disappointment you experienced during your first kimkim trip.

However, we would like to clarify that your trip was booked during an exceptionally busy period when hotel availability was already limited. Despite the challenges, we made every effort to find suitable accommodations that met your requirements while maintaining our high standards.

Regarding the hotel with a 1.5-star rating, we want to emphasize that we do not work with accommodations below a 4 out of 5 rating. It's important to note that the hotel in question actually has a Google rating of 3.8 stars, which was primarily influenced by a series of recent unfavorable reviews. Nonetheless, as soon as we were made aware of your concerns, we promptly replaced the booking with another hotel that met our quality standards, and which you agreed was up to yours too.

Additionally, we regret the unforeseen accommodation cancellation that occurred less than two weeks before your arrival. This was indeed completely beyond our control. Despite the nearly non-existent availability at that time, we worked to secure alternative accommodation in the area, ensuring minimal disruption to your itinerary. We apologize for any inconvenience this may have caused.

Your feedback is invaluable to us, and we take your concerns seriously. We are committed to continuously improving our services to provide a seamless and comfortable experience for our travelers.

Thank you for sharing your thoughts with us.

All the best,
Èric

Paris June to July 2023
France | Jul 4 - Jul 13, 2023

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Sara C.
Ossining, NY | Reviewed on Jul 14, 2023
Vaseem was great. We particularly loved Sandrine (Louvre treasure hunt) and Regis (Normandy DDay beaches). Making macarons in Montmartre was lots of fun. Timed tickets were a good idea, but, given the time, I would have booked them myself. Eiffel Tower visit was chaotic, but I wouldn't attribute that to Vaseem. The Seine cruise wasn't worth the time and money spent.
Problematically, Kimkim doesn't break down the costs of each item, which doesn't allow users to decide if they want to...
Read more

Vaseem was great. We particularly loved Sandrine (Louvre treasure hunt) and Regis (Normandy DDay beaches). Making macarons in Montmartre was lots of fun. Timed tickets were a good idea, but, given the time, I would have booked them myself. Eiffel Tower visit was chaotic, but I wouldn't attribute that to Vaseem. The Seine cruise wasn't worth the time and money spent.
Problematically, Kimkim doesn't break down the costs of each item, which doesn't allow users to decide if they want to spend money on each activity. But I can't fault Vaseem for anything. He was more than patient and accommodating.

Local specialist: Vaseem Akaram
Vaseem
Vaseem Akaram
Local specialist in Montpellier, France | Replied on Sep 26, 2023

Hi Sara,

Thank you so much for your lovely words. Thank you for trusting Kimkim to organize the activities for you, your husband, and your granddaughter. It is really good to know that your guides that were booked by us, made your days memorable. Booking the tickets in advance by Kimkim’s local specialist makes the traveler hassle-free and gives the surety of the availability, especially for the activity like Eiffel Tower which is sought-after.

Thank you again for trusting Kimkim!

I wish you both all the best!

Best regards,
Vaseem

Amazing trip and experience with kimkim
Iceland | Jul 8 - Jul 13, 2023

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Daniel K.
Newton, MA | Reviewed on Jul 14, 2023
We could not recommend Iceland and working with kimkim highly enough. The country is shockingly gorgeous and fun/energizing to visit. There is so much one can do and we were so grateful to have Eric, our specialist, arrange our trip. Eric was fantastic to work with. He made a perfect itinerary, helping us see the highlights and find off the beaten path gems. In addition to the must see spots that most people visiting the country seem to go to in the South, which Eric had on our itinerary, our... Read more

We could not recommend Iceland and working with kimkim highly enough. The country is shockingly gorgeous and fun/energizing to visit. There is so much one can do and we were so grateful to have Eric, our specialist, arrange our trip. Eric was fantastic to work with. He made a perfect itinerary, helping us see the highlights and find off the beaten path gems. In addition to the must see spots that most people visiting the country seem to go to in the South, which Eric had on our itinerary, our favorite places that Eric recommended as good options were the Reykjadalur Valley hike to the hot river and the Hjorleifshofdi Cape & Cave hike - they were both just mind blowing and wonderful. If you are looking for good hikes with not a lot of people to see the wonders of nature, do these!

The hotel accommodations were excellent - very comfortable and in gorgeous places. And Eric recommended great eating options. Outside of Reykjavik, you definitely want to call ahead to restaurants to make reservations, which thankfully Eric warned us about.

Lastly, Eric was so responsive to our desires for the trip in planning and being available during it with additional recommendations when we reached out. We will definitely use kimkim again for future trips and highly recommend them.

Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Aug 05, 2023

Daniel, thank you so much for your kind words! It was an absolute pleasure working with you on creating your ideal trip and I'm delighted to hear you had such an amazing time in Iceland. I wish you the very best!

Amazing Norway Adventure!
Norway | Jun 27 - Jul 11, 2023

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Karen G.
Durango, CO, USA | Reviewed on Jul 14, 2023
Our Norway adventure was absolutely amazing! We could not have enjoyed the experience without the knowledgeable planning and excellent support from the KimKim team. Read more

Our Norway adventure was absolutely amazing! We could not have enjoyed the experience without the knowledgeable planning and excellent support from the KimKim team.

Hotel Reviews
Bensvik Brygge
Værøy

A favorite lodging of the trip! The apartment was totally modern, beautifully appointed and exceptionally comfortable. I loved that it is right on the water and in walking distance to restaurants. The hosts were so very friendly and accommodating. When we couldn't kayak, Kent took us out on his boat to see the local birds, including several sea eagles. I could have stayed there another week or two.

Authenticity & Character
Authenticity & Character
Location
Location
Staff
Staff
Cleanliness & Comfort
Cleanliness & Comfort
Flåm Marina
Flåm

Beautiful location right on the water and close to nice hiking. The restaurant offered yummy food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Merée Ruzits
Merée
Merée Ruzits
Local specialist in Kristiansand | Replied on Aug 01, 2023

Hi Karen!
Thank you for taking the time to share your experience, I am glad that you enjoyed the trip to Norway!
Greetings from Norway,
Meree

This was my family’s first time with a travel agent
Costa Rica | Jul 4 - Jul 13, 2023

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Christina S.
Chicago, IL | Reviewed on Jul 14, 2023

This was my family’s first time working with a travel agent and it was definitely worth it. Our trip went very smoothly, allowing everybody to relax and enjoy more. Olman, our travel agent, was very patient with us in the planning process and booked accommodations and excursions that the whole family ended up enjoying. We probably would not have booked so many excursions or explored the country as much if we didn’t work with a travel agent who knows the country well and was able to give us the best experience.

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jul 14, 2023

Hello Christina,

Thanks a lot for your kind words.
It is phenomenal to read that everyone enjoyed the trip to the tropics.

It was a pleasure for me to work with you and hope that you will visit my country once again to explore new destinations!

Pura Vida,
Olman

A fun and relaxing trip to Greece... a thoughtfully planned trip by Eleni!
Greece | Jun 17 - Jun 24, 2023

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Adam F.
Harrisonburg, VA | Reviewed on Jul 14, 2023
First, I want to thank Eleni for all of her help. She clearly knows what she is doing. She and her team were readily available and accommodating. We had many memorable experiences, but we loved relaxing on the beach in Naxos, had the most amazing sunset experience at the Temple of Poseidon, and very much enjoyed walking/hiking around on the historically significant island of Delos. The accommodation at NLH-Monastiraki in Athens was perfect. It was beautiful, clean, and we felt very safe.... Read more

First, I want to thank Eleni for all of her help. She clearly knows what she is doing. She and her team were readily available and accommodating. We had many memorable experiences, but we loved relaxing on the beach in Naxos, had the most amazing sunset experience at the Temple of Poseidon, and very much enjoyed walking/hiking around on the historically significant island of Delos.

The accommodation at NLH-Monastiraki in Athens was perfect. It was beautiful, clean, and we felt very safe. It was in a great location within walking distance to what you want to experience if you only have a day or two planned in Athens. We enjoyed walking around the Plaka district and the old streets in Athens and of course sightseeing at the Acropolis and the many other historically significant sites. We enjoyed all of our chosen restaurants in Athens, we highly recommend Oggi, which is a gelato and dessert cafe. Our tour guide for the Acropolis was also fun, nice, and knowledgable.

In the town of Chora on the island of Naxos we stayed at Antony Suites, which was essentially steps from the beach. This accommodation was amazing. The people who manage and maintain the property were so kind and very welcoming. The suite that we stayed in was exactly what we needed. It was clean and modern--I cannot imagine anyone not feeling comfortable there. On Naxos, Eleni had recommended that we rent a car so that we could drive around the island; we are so glad we did. We drove in to the mountains, which are very close, and visited a few villages and again enjoyed a great meal. We visited the Temple of Demeter, which was in a secluded location with few tourists. We loved swimming at Agia Anna Beach, where we snorkled and saw some really cool fish. We took a day trip to Delos and Mykonos, which was suggested by Eleni--again, an excellent recommendation.

The drivers for all of our private transfers were kind and knowledgable and the vans were very clean and nice.

Hotel Review
Antony Suites
Naxos

Antony Suites and Residences was absolutely amazing. The people who manage and maintain the property are very kind and welcoming and the suite that we stayed in was comfortable and clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Cape Sounion Driving tour
Private Cape Sounion Driving tour
Greece

The sunset experience at the Temple of Poseidon was one of the most amazing and memorable experiences of the trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Boat Trip to Mykonos & Delos
Boat Trip to Mykonos & Delos
Naxos
Quality of Experience
Transport
Local specialist: Eleni Fotiou
Eleni
Eleni Fotiou
Local specialist in Athens | Replied on Jul 14, 2023

Adam & family,
Thank you very much for your kind and warm words. I am very happy that you enjoyed your stay in Greece and I hope I can welcome you again at some other parts of Greece, or Italy, where I also specialize in.

Education and the islands a perfect family adventure
Greece | Jun 15 - Jun 30, 2023

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Megin E.
Seattle, WA | Reviewed on Jul 14, 2023
I was immediately impressed with Angela’s ability to create an itinerary that incorporated all of my hoped for locations. She was also very willing to work with me regarding our own Bonvoy/Marriott points which hotels and locations would be beneficial – we ended up not using any points for hotels and went with Angela’s booking. I was also appreciative of Angela’s in country knowledge. When I make decisions on the internet from a distance with out understanding map topography or... Read more

I was immediately impressed with Angela’s ability to create an itinerary that incorporated all of my hoped for locations. She was also very willing to work with me regarding our own Bonvoy/Marriott points which hotels and locations would be beneficial – we ended up not using any points for hotels and went with Angela’s booking. I was also appreciative of Angela’s in country knowledge. When I make decisions on the internet from a distance with out understanding map topography or neighborhood – I have found my choices lacking. Angela listened to my request and found accommodation that met most of our needs. We requested - two beds for teen boys (where possible), breakfast included, AC and WiFi, walkable neighborhoods (husband walks 3 mi every morning), AND at last minute – I made the request that properties were chemical and fragrance free – husband has chemical allergies… Angela called each property to confirm – we ended up having to change one Athens property as new construction is a problem. She was our A team.
I was also pleased that she was able to get us to Meteroa/Kalabaka. She accomplished this with a private driver which was more flexible than a train or tour for us. I did not understand HOW MUCH DRIVING it would be. I had even google mapped it prior and that did not prepare us for that much time in the “car” on days 3-4. We are still glad it was a part of our trip – with more knowledge I may have added a day/night in that region – Flown north and had a driver work us back towards Athens….Link it to the Mycenae day as well? This maybe would have required us to rent car and drive. There may have been away to look at that part of the itinerary differently – had I understood driving distances/times better and offered Angela another day to fill in that region.
I was also very thankful that Angela booked and managed our Ferry travel – websites make this sound easy, I was thankful to have a local expert helping there – with reservations, check in, ongoing communication re delays etc
ATHENS
Arriving at the airport to a driver and a van was a new experience - not having to think about transportation and delivering info about the hotel location was for me surprisingly beneficial – it started the trip in a relaxed state. The Electra Metropolis was an excellent hotel for our first nights in Greece. overall location, quality and am views from rooftop breakfast--this made our first morning in Athens magical.
Electra Metropolis – excellent location, very happy with rooms/accommodation. We had an executive rm and a standard ( 2 adults and 2 teen boys..15,18) – the seating in the executive roomwas a nice addition as we settled in to trip and time change. The rooftop pool and restaurant were truly special -tho the pool was crowded in the afternoon.
Our first tour of the city was with Kristina – she was informative and knowledgeable. We appreciated her insights into the history of Athens and is relation to mythology. Her stories and historic information gave us context for the architecture and established a foundation for the rest of our trip. Temple of Zues, Dionysis Theatre, Acropolis, Agora – Kristina was also helpful with information on how to tour the Stadium on our own later in the day. AND she recommended Django gelato - this was a winner.
Our driver for the overnight outing to Delphi/Kalabaka, Nikkos – was a gem. He genuinely engaged with us and the kids. He suggested local dishes and took us to restaurants he enjoyed. He was always accommodating of our interests and needs and was assertive enough to lead us well. There was also a lot of driving over those 2 days. Nikkos was a native of Chania and provided us a list of locations and restaurants (which we were happy to have and use) for out last few days scheduled on Crete, a true gentleman – he also provided us with umbrellas on 2 different occasions – we were un prepared for rain. The restaurants we went to that he rec: (and enjoyed both very much) Palazzo, Chania and Mylos tou Kerata in Plantanias

Delphi/Oracle of Apollo: Effie was our guide – she provided in-depth information regarding the process of the oracle/prophecies the history of the site and anecdotal information. She connected the stories with personal information – sharing about how growing up her own grandfather poured wine on the ground regularly to include/appease the gods. We started our tour in the museum to provide context for what we were to see – we were caught in a significant rainstorm during our walk around the grounds. She was accommodating of our interest to continue or cut things short.
Teatro Hotel Odysseon - this was a quaint accommodation right on the edge of town – had a pool /we did not use and served a marvelous local breakfast. We were able to walk into town and grab a bite at a creperie for a late night arrival snack/dinner – we had had a late lunch with Nikkos so that was plenty – there were restaurants available if we had wanted. The location, the service were excellent – the physical facilities were just what it needed to be for our needs and the price. We were happy with this choice of accommodation.
Our Hiking Tour of Meteora – Perfection – Hiking Guide Chris from Meteora Thrones Travel Center. This was the ideal way to see this area for my family. Picked up by bus and taken to Valaam Monastery for a self-guided tour. This one monastery offered us a great example and understanding of the workings and the context of the monasteries in the region. Chris, our 19-year-old local, who had already served his military and had a number of jobs and travels – taught us and identified local flora -wild oregano, tansy, chamomile, st john’s wort. He shared stories of hiking the rocks and caves (and photos) as a youth and was very open to our questions and sharing stories – we had another couple on the trek – an English couple 65+ who regularly hiked – it was a nice mix of travel tales and personal experiences. Chris also had a great understanding of the history of the region (wars/occupations) that he freely shared.
Meteora Monestary – it is highly possible that I didn’t read everything clearly enough – I did not understand that to enter the monastery a woman NEEDS a skirt – I just thought covering legs – as I brought pants. So the 3e purchase of a “wrap,skirt” was a surprise.
Return to ATHENS –
Gatsby hotel This boutique hotel was nice – a modern boutique hotel - lights and HVAC controlled by a computer panel (part of which didn’t work in our room – which sometimes makes you think you just didn’t undersatd how to use it – but we found that one our panels did not work) We were greeted after check in in our rooms with a lovely snack – accommodating allergies – GF room had a beautiful fruit platter and the boys were offered sliders. We the in the hotel first night - it was a great dining experience – dinner and breakfast the next morning. When we returned from our day out on the peleponnes the desk staff was wonderful – offering recommendation for dinner close by and introduning us to the general manager- a nice conversations – he found us a restaurant (we loved) near by and made arrangements for an early breakfast delivery – we were leaving early for a ferry. – GM name Galanis Ioannis, Gatsby. This was a good 2nd accommodation in Athens – excellent service.
Anastasis Svarnas: guide for Corinth, Nafplion, Mycenae and Epidaurus. This was our favorite guide and glad he came third. I enjoyed other guides – but might not have been as satisfied if we had had Anastasis before them. He brought the sites alive and had my kids asking questions – we loved the lunch restaurant in Nafplion (don’t know name – best gyros of the trip). I have forwarded his contact info to 2 other families that were already headed to Greece. He shared some of his scholarly pursuits with us and some of his own history and family stories.

Ferry to Santorini – a fine experience – not sure what I was expecting – glad Angela booked us into business class and kept us informed – walking on the boat with our luggage and stowing it then heading up was a bit chaotic - once we did it - we were better served for other ferries along the way.
Our ferry was cancelled (or we were bumped?) and our departure was much earlier - Nikkos (driver) suggested that we were lucky to then be confirmed on the early boat – so I am also grateful to angela for managing this

Santorini
White Pearl Villas – we liked the villa and the location right at the start of the pedestrian zone of Oia. We had a 2 level multiple balcony with a plunge pool. This gave us room to spread out and still be together. The staff was very accommodating great service. Our plunge pool was under cover - and maybe not as aesthetically glorious as some of the others - we were happy for the shade and did enjoy the indoor/outdoor space. And breakfast at the Luno café near by was nice in the morning.
Dinner at Gefsis – incredible meal and sunset view – my 18 year old’s first legal cocktail. And a beautiful 1st sunset welcome to the island
We hiked the caldera – to Fira day 2 we chose to go 1 way and in the late afternoon – it was hot but less crowded.
Sunset Cruise and dinner with Santorini yachting club - I liked the route – starting at the south end and dropping us at Oia in the evening I think there were 16 people on boat – the crew was great – opportunity to swim and food was lovely. Another gorgeous sunset. Also an opportunity to see the island from the water.
Ferry to crete –
We were on a late ferry to crete and needed to check out at 11 -- the villas had a general pool we were welcome to use we had a late breakfast and did some shopping – and hit the pool – with 2 other couples there-- there was no shade left – I think I would have scheduled a tour and had the driver drop us at ferry to fill this day
Blue Dome – the exterior, grounds, beach and pool and location of this property were all ideal. The ocean front 2 bedroom and large balcony were amazing – the furnishing and the showers were just below what should have been offered at a property like this. Even if using shower curtains at a vacation property – there are arched shower curtain bars and a few minor things that would have made this an amazing property. It seemed a shame that it fell short by so little. Many things we liked. We also learned that the pool was not necessary with the level of beach and beach access – that is for my own records.
Samaria Gorge: Guide Nikko – we really enjoyed the hike the guide. There are things you can’t know until you go - no where did the description suggest we bring snacks – we had water and swimsuits but some packed food would have been good – I guess I assumed there would be vendors at the rest stops or that the guide had packed something – because it was not suggested anywhere to bring food. We left the hotel in the van at 8 am only a snack level breakfast, and started hiking at 9;30 or 10 and were on the go for 4 -5 hours yes we had a late lunch in the village at bottom of gorge – but this was at about 2 or 3 pm. Nikko took very good care of us via flora and fauna and history and personal stories and he provided hiking poles (for us , very helpful) I also didn’t understand the size of the town we would be coming to or the size/scale of the “”boat” . I was glad to have a guide he got us to a lovely restaurant and made sure we got our ferry tickets and showed us the beach area – he also kept in touch re ferry there was a delay here too. Overall a positive day – just wish we had known about the food.

Kayak Fit for Crete Manu and Miltos – maybe Fiona was with us too?
The wind and some local restrictions changed our route this day – Guides can’t be responsible for the wind. One of our kids – had a very sore back from the kayaks (open ocean sit atops doubles) and working against the wind at the end of our tour was not ideal but the only way to get back to the beach. We enjoyed the guides and the other guests on this outing. The guides were solicitous of our comfort level for the paddle – with a variety of people and a variety of expectations it was hard to go against the group (hold them back) swimming and snorkeling was beautiful – we did not get to Elafonissi beach – too far with the wind issues – which I understand – but that was part of the goal of this particular outing. They were curious how we “found them” I said it was all Angela – they gave us a great rec for late lunch in the hills near by The Old School House 73001 Πελεκάνος +30 2823 083001.
Dinners: recs by Nikkos Driver – Palazzo, chania Ta Chalkina, Chania mylos tou kerata, Platanias The old school house – western Crete Manu
Loved all of these restaurants

Sofitel at the airport – Was just right ate dinner on site we were able to re pack and prepare for journey home – hotel packed an early bfast and had it at our door at 3:30 am we were set for a 5:45 flight nice to be that close – no driving in am

happy to cut or provide more details

Hotel Reviews
Blue Dome Sea View Hotel
Chania

ferry to fill this day Blue Dome – the exterior, grounds, beach and pool and location of this property were all ideal. The ocean front 2 bedroom and large balcony were amazing – the furnishing and the showers were just below what should have been offered at a property like this. Even if using shower curtains at a vacation property – there are arched shower curtain bars and a few minor things that would have made this an amazing property. It seemed a shame that it fell short by so little. Many things we liked. Great beach town location with amenities from shops to restaurants walkable - also close enough to explore Chania

Authenticity & Character
Location
Staff
Cleanliness & Comfort
a few updates would have set this property apart -
White Pearl Villas
Santorini

White Pearl Villas – we liked the villa and the location right at the start of the pedestrian zone of Oia. We had a 2 level multiple balcony with a plunge pool. This gave us room to spread out and still be together. The staff was very accommodating great service. Our plunge pool was under cover - and maybe not as aesthetically glorious as some of the others - we were happy for the shade and did enjoy the indoor/outdoor space. And breakfast at the Luno café near by was nice in the morning. Staff was very helpful in accommodating out time last day before ferry - they were open to getting us a driver - (we already had one) and setting us up at the pool until we were ready to go later in the afternoon

Authenticity & Character
perfect for santorini
Location
right at Oia pedestrian zone start and glorious views over caldera
Staff
Cleanliness & Comfort
Gatsby
Athens

Gatsby hotel: This boutique hotel was nice – a modern boutique hotel - We were greeted after check in in our rooms with a lovely snack – accommodating allergies – GF room had a beautiful fruit platter and the boys were offered sliders. We ate in the hotel first night - it was a great dining experience –both dinner and breakfast the next morning. When we returned from our day out on the Peloponnese the desk staff was wonderful – offering recommendation for dinner close by and introducing us to the general manager- a nice conversations – he found us a restaurant (we loved DOPIOS) near by and made arrangements for an early breakfast delivery – we were leaving early for a ferry. – GM name Galanis Ioannis, Gatsby. This was a good 2nd accommodation in Athens – excellent service. Beautiful decor & aesthetic. In room lights and HVAC controlled by a computer panel (part of which didn’t work in our room – which sometimes makes you think you just didn’t understand how to use it – but we found that one our panels did not work) Beautiful

Authenticity & Character
Location
Staff
GM name Galanis Ioannis, good conversation - he helped us find dinner near by
Cleanliness & Comfort
Theatro Hotel Odysseon
Kalabaka

Teatro Hotel Odysseon - this was a quaint accommodation right on the edge of town – had a pool /we did not use and served a marvelous local breakfast. We were able to walk into town and grab a bite at a creperie for a late night arrival snack/dinner – we had had a late lunch with Nikkos(driver) so that was plenty – there were restaurants available if we had wanted. The location, the service were excellent – the physical facilities were just what it needed to be for our needs and the price. We were happy with this choice of accommodation.

Authenticity & Character
fun themed rooms but not over the top
Location
on eddge of town - still walkable, but some separation and space
Staff
Cleanliness & Comfort
Electra Metropolis
Athens

Electra Metropolis –The Electra Metropolis was an excellent hotel for our first nights in Greece. overall location, quality and am views from rooftop breakfast--this made our first morning in Athens magical. excellent location, very happy with rooms/accommodation. We had an executive rm and a standard ( 2 adults and 2 teen boys..15,18) – the seating in the executive room was a nice addition as we settled in to trip and time change. The rooftop pool and restaurant were truly special -tho the pool was crowded in the afternoon.

Authenticity & Character
Just a nice urban hotel - loved rooftop restaurant for breakfast and pool
Location
views of acropolis, walkable to major sights
Staff
Cleanliness & Comfort
Sofitel Athens Airport
Athens

Sofitel at the airport – Was just right ate dinner on site we were able to re pack and prepare for journey home – hotel packed an early bfast and had it at our door at 3:30 am we were set for a 5:45 flight nice to be that close – no driving in am walk to gate

Authenticity & Character
Location
YES at the airport walk to gate
Staff
set up breakfast and wake up call we didn't even ask they offered
Cleanliness & Comfort
Activity Reviews
Kayak Kedrodassos: Exotic Shores
Kayak Kedrodassos: Exotic Shores
Greece

Kayak Fit for Crete Manu and Miltos – maybe Fiona was with us too? The wind and some local restrictions changed our route this day – Guides can’t be responsible for the wind. One of our kids – had a very sore back from the kayaks (open ocean sit atops doubles) and working against the wind at the end of our tour was not ideal but the only way to get back to the beach. We enjoyed the guides and the other guests on this outing. The guides were solicitous of our comfort level for the paddle – with a variety of people and a variety of expectations it was hard to go against the group (hold them back) swimming and snorkeling was beautiful – we did not get to Elafonissi beach – too far with the wind issues – which I understand – but that was part of the goal of this particular outing. They were curious how we “found them” I said it was all Angela – they gave us a great rec for late lunch in the hills near by The Old School House 73001 Πελεκάνος +30 2823 083001. This was a Special Tour group - if on island would rec any of their excursions

Quality of Experience
Guides, Drivers and Staff
Transport
windy changed our route and made return trip tough
HS Catamaran Sunset Cruise MD
HS Catamaran Sunset Cruise MD
Santorini

Sunset Cruise and dinner with Santorini yachting club - I liked the route – starting at the south end and dropping us at Oia in the evening I think there were 16 people on boat – the crew was great – opportunity to swim and food was lovely. Another gorgeous sunset. Also an opportunity to see the island from the water.

Quality of Experience
Food
Guides, Drivers and Staff
all three crew members were great happy fun kind
Transport
Samaria Gorge: A Luxury Adventure in Chania Southwest P16 (Her & West)
Samaria Gorge: A Luxury Adventure in Chania Southwest P16 (Her & West)
Greece

Samaria Gorge: Guide Nikko – we really enjoyed the hike the guide. There are things you can’t know until you go - no where did the description suggest we bring snacks – we had water and swimsuits but some packed food would have been good – I guess I assumed there would be vendors at the rest stops or that the guide had packed something – because it was not suggested anywhere to bring food. We left the hotel in the van at 8 am only a snack level breakfast, and started hiking at 9;30 or 10 and were on the go for 4 -5 hours yes we had a late lunch in the village at bottom of gorge – but this was at about 2 or 3 pm. Nikko took very good care of us via flora and fauna and history and personal stories and he provided hiking poles (for us , very helpful) I also didn’t understand the size of the town we would be coming to or the size/scale of the “”boat” . I was glad to have a guide he got us to a lovely restaurant and made sure we got our ferry tickets and showed us the beach area – he also kept in touch re ferry there was a delay here too. Overall a positive day – just wish we had known about the food.

Quality of Experience
Guides, Drivers and Staff
Transport
The ferry out was a neat opportunity to see how one might take a ferry from town to town back packing or a different way to enjoy the islands than we did
Reservation at Oia Gefsis (no meal included - only a reserved table)
Reservation at Oia Gefsis (no meal included - only a reserved table)
Greece

Amazing first sunset on Santorini - beautiful location excellent meal really glad this was preplanned

Quality of Experience
Guides, Drivers and Staff
Full Day Argolis with licensed Guide (Epidaurus – Mycenae – Nafplion)
Full Day Argolis with licensed Guide (Epidaurus – Mycenae – Nafplion)
Athens

Anastasis Svarnas: guide for Corinth, Nafplion, Mycenae and Epidaurus. This was our favorite guide and glad he came third. I enjoyed other guides – but might not have been as satisfied if we had had Anastasis before them. He brought the sites alive and had my kids asking questions – we loved the lunch restaurant in Nafplion (don’t know name – best gyros of the trip). I have forwarded his contact info to 2 other families that were already headed to Greece. He shared some of his scholarly pursuits with us and some of his own history and family stories. Blown away by the educational info on this day - Corinth and letters from Paul to the Corinthians - made that connection Mycenae and Agamemnon (possibly) Epidaurus and how people "travelled" and vacationed a the time health and wellness and all that entailed

Quality of Experience
Guides, Drivers and Staff
best guide, I'm sorry I don't always write down driver name - all drivers were smooth and safe
Transport
Discover the imposing Meteora Rocks by hiking
Discover the imposing Meteora Rocks by hiking
Greece

Our Hiking Tour of Meteora – Perfection – Hiking Guide Chris from Meteora Thrones Travel Center. This was the ideal way to see this area for my family. Picked up by bus and taken to Valaam Monastery for a self-guided tour. This one monastery offered us a great example and understanding of the workings and the context of the monasteries in the region. Chris, our 19-year-old local, who had already served his military and had a number of jobs and travels – taught us and identified local flora -wild oregano, tansy, chamomile, st john’s wort. He shared stories of hiking the rocks and caves (and photos) as a youth and was very open to our questions and sharing stories – we had another couple on the trek – an English couple 65+ who regularly hiked – it was a nice mix of travel tales and personal experiences. Chris also had a great understanding of the history of the region (wars/occupations) that he freely shared.

Quality of Experience
Guides, Drivers and Staff
Chris - fabulous guide
Transport
glad to have been a part of the bus tour at start and end
2 day Athens Escape to Delphi and Meteora (Delphi day)
2 day Athens Escape to Delphi and Meteora (Delphi day)
Greece

Our driver for the overnight outing to Delphi/Kalabaka, Nikkos – was a gem. He genuinely engaged with us and the kids. He suggested local dishes and took us to restaurants he enjoyed. He was always accommodating of our interests and needs and was assertive enough to lead us well. There was also a lot of driving over those 2 days. Nikkos was a native of Chania and provided us a list of locations and restaurants (which we were happy to have and use) for out last few days scheduled on Crete, a true gentleman – he also provided us with umbrellas on 2 different occasions – we were un prepared for rain. The restaurants we went to that he rec: (and enjoyed both very much) Palazzo, Chania and Mylos tou Kerata in Plantanias

Quality of Experience
a lot of driving
Guides, Drivers and Staff
Nikkos, Effie and Chris - all super
Transport
see notes on Nikkos
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece

Our first tour of the city was with Kristina – she was informative and knowledgeable. We appreciated her insights into the history of Athens and is relation to mythology. Her stories and historic information gave us context for the architecture and established a foundation for the rest of our trip. Temple of Zeus, Dionysus Theatre, Acropolis, Agora – Kristina was also helpful with information on how to tour the Stadium on our own later in the day. AND she recommended Django gelato - this was a winner.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Angela (Angeliki) Giannioti
Angela (Angeliki)
Angela (Angeliki) Giannioti
Local specialist in Greece | Replied on Jul 14, 2023

Hi Megin and family!

Thank you so much for your thorough review and feedback!
It is really helpful and we truly appreciate the time you spent. 🙂

My team and I are happy that you enjoyed your time here in Greece with us.
We would love to see you coming back soon and to show you some more amazing places of our country!
Take care and always have fun!

Angela and the GA Trips team

I usually like to plan my own trips, but...
France | Jul 3 - Jul 13, 2023

Brendan
Brendan S.
Canada | Reviewed on Jul 14, 2023
I usually like to plan my own trips, but this time I just didn't have the extra time on hand to do the research. David helped us plan exactly the type of trip we were looking for in South France. I couldn't have done it better! Read more

I usually like to plan my own trips, but this time I just didn't have the extra time on hand to do the research. David helped us plan exactly the type of trip we were looking for in South France. I couldn't have done it better!

Hotel Reviews
Hôtel & Spa Les Mouettes
Argeles-sur-Mer

BEAUTIFUL! Great pool and hot tub. Nice location, but recommended to have a car. Wonderful staff. Very nice breakfast buffet.

Authenticity & Character
Location
2km from Coullioure or the nearest beach. Quiet at night. Amazing sea view.
Staff
Cleanliness & Comfort
Le Verger des Ascarines
Corneilla-de-Conflent

Really nice spot to enjoy the outdoors without needing camping gear.

Authenticity & Character
Rustic cabin in the Pyrenees
Location
Wonderfully quiet at night. Close enough to Villefranche and other amenities, but you'll want a car.
Staff
Cleanliness & Comfort
Very clean!!! It took us a couple nights to get comfortable with sleeping with the windows open with no screen.
Local specialist: David Bruno

The Emanuel Antonio Nation Park Tour led by R...
Costa Rica | Jun 22 - Jul 10, 2023

A
Anna S.
Australia | Reviewed on Jul 13, 2023

The Emanuel Antonio Nation Park Tour led by Roy (Estelle Tours) was fantastic. Roy was personable, knowledgeable and enthusiastic.

The whole trip was wonderful.

Local specialist: Phil Tardieu
Phil
Phil Tardieu
Local specialist in Costa Rica | Replied on Aug 05, 2023
Thank you so much for your kind words! We are thrilled to hear that you had a fantastic experience during the trip. It's wonderful to know that you like Estelle and she was personable, knowledgeable, and enthusiastic, which surely made the trip even more enjoyable for you. We take pride in providing memorable experiences to our guests, and your feedback is truly appreciated. Your satisfaction is our ultimate goal, and we are delighted that you had a wonderful time throughout Costa Rica! If... Read more

Thank you so much for your kind words! We are thrilled to hear that you had a fantastic experience during the trip. It's wonderful to know that you like Estelle and she was personable, knowledgeable, and enthusiastic, which surely made the trip even more enjoyable for you.

We take pride in providing memorable experiences to our guests, and your feedback is truly appreciated. Your satisfaction is our ultimate goal, and we are delighted that you had a wonderful time throughout Costa Rica!

If you have any other comments or suggestions, please feel free to share them with us. We hope to have the pleasure of welcoming you back on another adventure soon!

Once again, thank you for choosing our tour, and we wish you many more fantastic journeys ahead!

Overall, we were incredibly impressed by KimK...
Morocco | Jun 28 - Jul 8, 2023

P
Peter G.
Manhattan, NY | Reviewed on Jul 13, 2023
Overall, we were incredibly impressed by KimKim. We were quite uncertain about using a travel service as we're active adults accustomed to booking all of our own travel arrangements domestic or foreign. That said, working with Louis on our trip to Morocco was remarkably easy and efficient. He listened well to our wants and needs, and designed an itinerary that really allowed us to move throughout the country and enjoy not only the cities but the varied landscapes Morocco has to offer. We... Read more

Overall, we were incredibly impressed by KimKim. We were quite uncertain about using a travel service as we're active adults accustomed to booking all of our own travel arrangements domestic or foreign. That said, working with Louis on our trip to Morocco was remarkably easy and efficient. He listened well to our wants and needs, and designed an itinerary that really allowed us to move throughout the country and enjoy not only the cities but the varied landscapes Morocco has to offer. We hiked to the peak of Mount Toubkal and even somehow spent a night in the Sahara while finding time to enjoy Marrakech too. Louis was instrumental in helping to make this happen during our planning stage. And, while we were traveling in Morocco, our driver, Said, was an incredible guide, ambassador and friend to us. He not only taught us so much about Moroccan culture but was generous enough to invite us into his mother's home to observe and celebrate the rituals in the Muslim holiday of Eid al-Adha. We can't say enough positive things about our experience. That said, our one piece of feedback is that if you're choosing to do the two day trek to summit Mount Toubkal (4167 meters) be sure to pack clothing for the cold temperatures you'll encounter during your ascent to the peak. Our local guides, Idriss, saved us by helping us rent ski jackets, hats, and gloves to ensure we were properly clothed for the experience. We do wish this was better communicated. That said, it's moments like these - the unforeseen - that also allow the kindness of strangers to come forward. We loved our time in Morocco and using KimKim.

Hotel Review
Les Jardins De La Medina
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
A/C is on but it's still hot.
Local specialist: Louis Shannon

Portugal
Portugal | Jul 3 - Jul 12, 2023

Karen
Karen C.
El Cerrito, CA | Reviewed on Jul 13, 2023

Marta was excellent. Every thing she planned worked perfectly and we had a wonderful experience!

Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Jul 14, 2023

Hi Karen, thank you so much for your review! I am happy to hear you enjoyed Portugal to the fullest, and hope we can work together again in the future if you decide to visit Spain, Portugal or Morocco. It has been a pleasure to bring you closer to Portuguese culture. My warmest regards, Marta

One of the best trips we’ve ever taken thanks to Ricardo and Joao
Portugal | Jun 27 - Jul 5, 2023

L
layantie p.
Denver, CO | Reviewed on Jul 13, 2023
We just got back from 8 days of the most well planned trips we’ve ever taken. Pedro and then Joao planned an incredible, budget friendly trip that did not seem budget in any way. We had private transportation everywhere. Our hotels were great. Our day trips incredible. Any little problems that arises Joao was quick to resolve to our satisfaction.
When we first planned this trip, Joao and Pedro listened to what we wanted and needed as a big group and delivered in every way. When I saw the 32...
Read more

We just got back from 8 days of the most well planned trips we’ve ever taken. Pedro and then Joao planned an incredible, budget friendly trip that did not seem budget in any way. We had private transportation everywhere. Our hotels were great. Our day trips incredible. Any little problems that arises Joao was quick to resolve to our satisfaction.
When we first planned this trip, Joao and Pedro listened to what we wanted and needed as a big group and delivered in every way. When I saw the 32 page itinerary, I thought I’d they can execute on half of this plan, I would be very impressed. They delivered in all points.
Our tour guide, Ricardo, really made this trip even more memorable. He was knowledgeable, patient with our loud large group, and made sure everything was perfect for us through out the entire trip. We wish we could export Ricardo to any future trips!
Highlights were: the walking tour in Lisbon, Fado dinner, Pena castle at Sintra, Obidos and Nazare, and the caves in Faro.
I can’t say enough about Across Portugal and would use them again in an instant.
Extremely happy!

Hotel Reviews
Vila Galé Lagos
Lagos
Authenticity & Character
Not much character. Seemed cold modern design
Location
Close to the beach and 15 min outside of town
Staff
Front desk rude.
Cleanliness & Comfort
At times had an off-putting smell, no irons which was not disclosed to us.
HF Fénix Lisboa
Lisbon
Authenticity & Character
Location
City center. Easy to walk to restaurants and shopping
Staff
Some staff at the front desk were not very nice but restaurant staff was great
Cleanliness & Comfort
Cleanliness was great, AC was not very effective
Activity Reviews
 Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Portugal

I wasn’t made aware that the boats we would use were very small and we would be separated in different boats. But it turned out fine and the experience was great. The caves are beautiful and not to be missed

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Óbidos, Nazaré and Alcobaça
Explore Óbidos, Nazaré and Alcobaça
Lisbon

We decided to skip Alcobaca and spend more time in Obidos and Nazare. Obidos was like walking into a different time. The medieval town has kept its charm from days gone by. E could have spent all day there. We then headed to Nazare for lunch at a restaurant on the beach which was absolutely delicious. We the. Drove up to the top of the cliff for views of beautiful Nazare.

Quality of Experience
Guides, Drivers and Staff
Ricardo and Armando. Best in the business.
Transport
Private Driver Tour to Sintra with Tickets to Pena Palace & Cascais
Private Driver Tour to Sintra with Tickets to Pena Palace & Cascais
Lisbon

At first we weren’t sure if this trip would happen because they were afraid the bus couldn’t make it up to sintra with its small streets but Joao and Ricardo worked their magic and arranged for tuk tuks to drive us up to the castle. The tuk tuks made the experience even better. The castle and its grounds were beautiful. The city of sintra also beautiful with quaint restaurants and shops. We then headed to casais for lunch and shopping. Ricardo picked a beautiful spot for us to leisurely enjoy a beautiful meal

Quality of Experience
Guides, Drivers and Staff
Ricardo and Armando did it again. Another perfect day.
Transport
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon

Intimate experience in a small restaurant that fit just our group of 25 and 2 other couples. Beautiful singing and food. A uniquely Portuguese experience. Not to be missed

Quality of Experience
Food
Everything well prepared and delicious
Guides, Drivers and Staff
Ricardo and Armando again perfect!
Transport
Lisbon's Historic Odyssey on a Private Walking Tour
Lisbon's Historic Odyssey on a Private Walking Tour
Lisbon

Ricardo made sure we got the most out of Lisbon. We walked to some Lisbon highlights. He brought us to a beautiful spot for lunch and then took us to historical site by the water where we tried pastel de nada, the best we had while we were there.

Quality of Experience
Guides, Drivers and Staff
Ricardo and Armando-amazing!
Transport
New bus with AC, wifi, and Bluetooth connections
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jul 14, 2023

Olá Layantie!!
OMG - What a wonderful feedback! What a journey it was :)
I have to say our team is really happy with the feedback and, more important, with the chance we had to welcome all of you.
Hopefuly you are now able to spread Portugal's name with a smile while remembering this unique experience.
Muito Obrigado,
João & Across Portugal Team

Lofoten Island and Grandma's Home
Norway | Jun 27 - Jul 11, 2023

M
Maureen B.
San Leandro, CA | Reviewed on Jul 13, 2023
My experience with all of the staff, Gaia, Meree, Fenne, and Julia was fabulous. They were very responsive to our needs in setting up the trip we wanted, and in helping us as we travelled. The Lofoten Islands are special. Because of KimKim we were able to experience the beauty of the geography and the people. We were able to feel the history, and participate in life today on several of the islands. My personal goal was to go by boat to an isolated area where my Grandmother was born. ... Read more

My experience with all of the staff, Gaia, Meree, Fenne, and Julia was fabulous. They were very responsive to our needs in setting up the trip we wanted, and in helping us as we travelled. The Lofoten Islands are special. Because of KimKim we were able to experience the beauty of the geography and the people. We were able to feel the history, and participate in life today on several of the islands. My personal goal was to go by boat to an isolated area where my Grandmother was born. Though not being used today as a summer home, it was there. I would not have been able to do this without the help of KimKim staff.
Thank You!

Hotel Reviews
Bensvik Brygge
Værøy

Truly a favorite place for us. Great owners, they became like family. We cannot say enough about the comfort, view, and overall ambiance.

Authenticity & Character
The building and view are very authentic . The inside of the apartment has been renovated so we had a modern kitchen and bathroom.
Location
On the water and easy walking to restaurants and Coop.
Staff
Cleanliness & Comfort
Narnia Lodge Lofoten
Gimsøy

This was a home not a hotel. We did like staying in a sparsely populated community but this home was very unsatisfactory. The stairway to the bedrooms was extremely steep, and only ourselves, without belongings, could maneuver up. There were plenty of beds but one did need to walk through one bedroom to reach another one. The only bathroom was downstairs. The shower was not used by us, simply uninviting with a mop against the side and a wet rug hanging on the shower curtain pole. The washer was running with towels inside, which we ended up hanging up to dry. We did have clean towels put out for us. Clean sheets were available but we did need to make our own beds.

Anker Brygge
Svolvær

Simply a lovely place with the ambiance of a fishing village. Great staff and terrific breakfast buffets.

Specialty accomodation Skrovahuset Lofoten
Skrova

This was a home not a hotel. We were informed breakfast would be included but it was not. We arrived late on a Saturday night with a summer festival happening. It was great. The only store, Coop was closed until Monday morning so no shopping. Fortunately, the one restaurant opened at 11am for waffles and 12-9 for meals ...we didn't starve. The stairway to the bedrooms was very steep so we left our bags downstairs which was convenient since the bathroom was there. The view was lovely and we had a wonderful time but not recommended for individuals not able to manage the steps.

Veversmauet Apartments
Bergen

Once we found the apartment and our way around Bergen it was great for walking to everything.

Hotell Bondeheimen
Oslo

Certainly met our needs: easy to the train station the next morning after a wonderful breakfast buffet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Oslo Airport
Gardermoen

Met our needs for the very brief time we were in between flights.

Flåm Marina
Flåm
Location
Staff
Cleanliness & Comfort
Eliassen Rorbuer
Moskenes
Activity Review
Private RIB boat tour
Private RIB boat tour
Svolvær

Gunnar was fabulous in researching the location we wanted to visit, gearing us up for safety, and leading the trip. We were given so much information about the fjord area, historical living along the shores, White Tailed Sea Eagles, and the Trollfjord. He made our experience much more than we anticipated. Through him we were able to achieve the main goal of our trip, to find the home where my Grandmother was born.

Quality of Experience
There was not a single negative
Guides, Drivers and Staff
Gunnar is an extremely nice person with a load of knowledge on the environment, history, and people.
Transport
Great fun!
Local specialist: Merée Ruzits
Merée
Merée Ruzits
Local specialist in Kristiansand | Replied on Aug 01, 2023

Hi Maureen!
Thank you so much for the kind words! It was our pleasure planning this trip with you!
I am really glad that the visit to your grandmother's home fulfilled your expectations. With the uncertainty of not knowing if you are able to actually go there or if there is anything left, the anticipation was high. Hence, it is lovely knowing it worked out!
Thank you for the feedback on the accommodations, greatly appreciated.
Greetings from Norway!
Meree

Kim Kim, exposed us to a fascinating, beautiful, an absolutely astounding trip to Norway.
Norway | Jun 28 - Jul 10, 2023

Chris
Chris D.
Boulder, CO | Reviewed on Jul 13, 2023
My husband and I were taking a trip alone after 20 years of work and having kids and put Mathias and Kim Kim in charge of our first journey to Norway, and we absolutely could not have been more pleased with the outcome. We informed Kim Kim of our interest in adventure in combination with nice places to stay to keep both my husband and myself happy, and it couldn’t have been a more beautiful journey. We started off in Oslo, and were directed of exactly where to visit and enjoy, while during... Read more

My husband and I were taking a trip alone after 20 years of work and having kids and put Mathias and Kim Kim in charge of our first journey to Norway, and we absolutely could not have been more pleased with the outcome. We informed Kim Kim of our interest in adventure in combination with nice places to stay to keep both my husband and myself happy, and it couldn’t have been a more beautiful journey. We started off in Oslo, and were directed of exactly where to visit and enjoy, while during our time there, and then, at each destination, we were either on a boat, on a train or in a car or a plane, and it was always a great adventure and completely and totally planned out and completely and totally paid for and taken care of. Our itinerary included Flam, Bergen, Bodo and the Lofton Islands - all spectacular and overwhelmingly gorgeous. We have been on many travel trips and actually had private guides with us, but Mathias, although not physically with us, was with us every single step of the way Via phone contact. He was a thoughtful, respectful of our wishes and kind guide of whom considered all of our desires, and took those to the limit. My husband wants me to include that we had many “special requests” for Mathias and put him to work and he was most gracious about every single one of them. 😃We truly could not be happier, and only wish that Matthias could be our guide on our next adventure, wherever that is in the world. We will 100% most definitely use Kim Kim in the future and already recommended Kim Kim too many friends and we have only been back one week.

Hotel Reviews
Thon Hotel Oslo Airport
Gardermoen

Great hotel, super clean and kind front desk.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Svinøya Rorbuer
Svolvær

This incredibly, darling, fishing hut situation was quite possibly our favorite place of the entire trip. That is a funny thing to say, since it was the tiniest, but it was so authentic, so clean, and we felt like we were actually fisherman Wayback when. The restaurant that was part of this establishment was especially special and authentic.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
HATTVIKA LODGE
Ballstad

Simply can’t say enough about this amazing fishing lodge! From the absolute beauty, Location and the staff we could not be more pleased. The hospitality of Maria in particular made us feel like we had a personal friend in Balstad. We had a situation and needed a different room, and Maria was so accommodating and happy to switch for us at no extra fee. We hope to return to this very location and absolutely loved where it’s sat as there was incredible goings-on all around the hotel from the most beautiful hike of our entire trip to fabulous little restaurants close by. Loved this place.

Authenticity & Character
This hotel is so special as it isn’t even a hotel, but a lodge, and very very special… Not to mess.
Location
The local Quetion of this hotel is perfect and that is walking distance to beautiful hikes, an incredible scenes, as well as right on the water where you can walk to two different fabulous restaurants.
Staff
Maria was the star of this particular place and we can’t say enough about her hospitality and graciousness during our stay.
Cleanliness & Comfort
The place was so comfortable and absolutely spotless
Scandic Havet
Bodø

This hotel was not as authentic and amazing as the other hotels on our trip. We found the inside sterile, and it was under construction, so very difficult to maneuver to get to the hotel and the location was not nearly as beautiful. Definitely, just stopping spot to get to the next amazing place.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bergen Børs Hotel
Bergen

Spotless Hotel, in the perfect location to enjoy this amazing little city! The hotel staff could not have been kinder, and the rooms were absolutely spotless and so comfortable. The breakfast and breakfast place was gorgeous, and like sitting in a beautiful art scene in Italy! We could not have loved this place more

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fretheim Hotel
Flåm

Unbelievable views! Absolutely totally and completely amazing hotel! Clean and comfortable and exceeded our expectations!

Authenticity & Character
Location
Perfect location to everything you wanted to see and Flåm!
Staff
Cleanliness & Comfort
Thon Hotel Opera
Oslo

Gorgeous, clean, historical hotel!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Jul 14, 2023
Dear Chris and Stephanie,
Thank you very much for your great review.
What a lovely couple you are. :)
Our communication has been amazing and full of joy throughout all the reservation process and during your holiday.
It is so exciting for me to work with experienced and kind travelers like you.
You shared with me the best moments of your journey, making me feel part of your adventure.
I think you got the best from the places you explored.
I am sure every gentle action you received from the...
Read more

Dear Chris and Stephanie,
Thank you very much for your great review.
What a lovely couple you are. :)
Our communication has been amazing and full of joy throughout all the reservation process and during your holiday.
It is so exciting for me to work with experienced and kind travelers like you.
You shared with me the best moments of your journey, making me feel part of your adventure.
I think you got the best from the places you explored.
I am sure every gentle action you received from the hosts you met was because of your politeness and smile.
I really would love to be your personal guide again, if this can give me the chance of keep in touch with you.
Please contact me at anytime if you need some help or recommendation for your next holiday together.
I wish you all the best to you and your family.
Your great love is a fact. You rock together. :)
Yours Faithfully
Mathia

Croatian Family Vacation
Croatia | Jul 1 - Jul 10, 2023

Mindy
Mindy B.
New Orleans, LA | Reviewed on Jul 13, 2023
Our family vacation to Split, Hvar, and Dubrovnik in Croatia was amazing! Our guide Sarah organized fantastic activities for our family of 5 (2 parents and 3 teenagers). She was lovely to work with and she was incredibly responsive any time we had a question. She even helped us find a shopping mall in Split when my kids' luggage was delayed. Every guide and driver was super friendly, helpful, and extremely professional. All 3 of our airbnbs were well located and beautiful. We especially... Read more

Our family vacation to Split, Hvar, and Dubrovnik in Croatia was amazing! Our guide Sarah organized fantastic activities for our family of 5 (2 parents and 3 teenagers). She was lovely to work with and she was incredibly responsive any time we had a question. She even helped us find a shopping mall in Split when my kids' luggage was delayed. Every guide and driver was super friendly, helpful, and extremely professional. All 3 of our airbnbs were well located and beautiful.

We especially enjoyed the food walking tour with Vicki in Split, our day hiking in Plitvice Lakes National Park, ocean kayaking in Hvar with our guide Reno, our walking tour in Dubrovnik with our guide Anna, and a farm to table experience where we enjoyed Peka in the most beautiful setting. Our favorite adventure of the vacation was our boat tour from Hvar to the blue and green caves, multiple gorgeous beaches, and lunch at the family owned restaurant Stoncica on the beach with the most delicious grilled fish (caught that day) and vegetables (grown on the family farm connected to the restaurant).

Activity Reviews
Private Day Trip to Cavtat & Family Farm Day for Traditional Lunch or Dinner
Private Day Trip to Cavtat & Family Farm Day for Traditional Lunch or Dinner
Croatia

The meal at the farm itself was delcious and the setting was beautiful. The tour was fine, but it didn't include a visit to the artist's home or the museum as advertised and we were a little disappointed about that.

Quality of Experience
Including the art aspects of the tours as advertised. Also the communication between the driver, guide, and farmer/restauranteur could be improved.
Food
The meal itself was delicious and we really enjoyed it.
Guides, Drivers and Staff
The driver was not very good. He didn't speak any English at all. He appeared to be in a rush to return home. The guide was good but the tour didn't include the things that were advertised that we were most interested in.
Transport
Tour Dubrovnik's Old Town
Tour Dubrovnik's Old Town
Croatia

This was extremely interesting and our guide was very knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Green & Blue Caves of Vis Island
Green & Blue Caves of Vis Island
Hvar

This was the best day of our whole vacation. Our boat captain Josko was the absolute best! We swam, saw the blue and green caves, visited stunning beaches, and had a delicious meal.

Quality of Experience
Guides, Drivers and Staff
Our captain was the greatest! He was very knowledgeable about the area and extremely capable on the water.
Transport
Pakleni Islands Kayak Tour
Pakleni Islands Kayak Tour
Croatia

This was super fun, and the beaches we visited were beautiful.

Quality of Experience
Guides, Drivers and Staff
Our guide Reno was very friendly and patient. He helped us have a great day!
Plitvice Lakes National Park
Plitvice Lakes National Park
Split

This was an amazing day! Beautiful scenery and wonderful hikes.

Quality of Experience
Guides, Drivers and Staff
Our driver Karlo went out of his way to stop at the airport on the way home and helped us get my kids' delayed luggage.
Transport
Split Walking Food Tour
Split Walking Food Tour
Split

Our guide Vicki was very friendly and knowledgeable. She brought us to a series of great restaurants.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Sarah Cosic

Mark on Loch Ness tour
United Kingdom | Jul 1 - Jul 12, 2023

L
[email protected] B.
San Luis Obispo, CA | Reviewed on Jul 13, 2023
Really thought Mark originally from Australia on the Loch Ness tour was stupendous. Best tour guide ever. Never a dull moment. He was very well informed and kept the long trip exciting. Read more

Really thought Mark originally from Australia on the Loch Ness tour was stupendous. Best tour guide ever. Never a dull moment. He was very well informed and kept the long trip exciting.

Hotel Reviews
The Roseate
Edinburgh

Great service and the restaurant food was top-notch. My only complaint was our room was on the fourth floor with no lift. The staff was very helpful to carry up our bags. I would not suggest this for people who do not do stairs They did have a few rooms on the first floor, but still steps to the entrance.

Authenticity & Character
An old mansion. All decor and furniture were authentic from the period.
Location
Great location for quiet from the main city. Small walk to a few restaurants and amenities.
Staff
They gave immediate attention and went above and beyond.
Cleanliness & Comfort
Everything was cleaned daily
The Grand, York
North Yorkshire

Excellent staff and excellent restaurant.

Authenticity & Character
Perfect mix of old decor and new modern rooms
Location
Near bus station so we walked
Staff
Friendly and helpful
Cleanliness & Comfort
We stayed in the new building, and it literally was brand new feeling
Activity Reviews
Afternoon Tea at the Savoy Hotel
Afternoon Tea at the Savoy Hotel
London

Elegant and delicious

Quality of Experience
Guides, Drivers and Staff
Everyone was willing to help. Drivers were prompt and knowledgeable
Transport
Knowledge and willingness to chat about places to see
Private transfer to your destination
Private transfer to your destination
United Kingdom

Mark was great! Lots of knowledge and great to chat with.

Yorktour Evening Express: Small Group Early Evening Walking Tour
Yorktour Evening Express: Small Group Early Evening Walking Tour
York
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Jul 17, 2023

Thank you for taking the time to write your review and offer feedback. We are sorry to hear about your experience at the Roseate, although we are pleased to hear the staff helped you with your bags, as requested by our team.
Thank you for booking with kimkim and it was a pleasure working with you.
All the best for the future.

Julia's itinerary was perfect - exactly what ...
Norway | Jul 2 - Jul 10, 2023

Susan
Susan S.
Moraga, CA | Reviewed on Jul 13, 2023
Julia's itinerary was perfect - exactly what we hoped for! Read more

Julia's itinerary was perfect - exactly what we hoped for!

Hotel Reviews
Kviknes Hotel
Balestrand

Beautiful from the outside but the rooms were in a separate, concrete bldg (not the wooden 19th century bldg). Rooms were super small with 2 small twin beds. Felt cramped. Very few amenities (no shampoo, conditioner, lotion).

Authenticity & Character
Rooms
Location
Right in center of town
Staff
Cleanliness & Comfort
29|2 Aurland
Aurland

A gem of a hotel - gorgeous setting, beautiful, comfortable rooms - excellent 5-star dining.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bergen Børs Hotel
Bergen

Hotel was nice - big room, great location. Breakfast buffet was super generous and the food was excellent.

Authenticity & Character
Location
Near bus station, ferries, restaurants - excellent location
Staff
Great service!
Cleanliness & Comfort
Activity Reviews
Experience Aurland with a Local Guide
Experience Aurland with a Local Guide
Aurland

AnnKaren was so welcoming - we learned all about her process for making goat cheese and she fed us a delicious lunch!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Finnafjord Safari by RIB
Finnafjord Safari by RIB
Balestrand

So fun! Lars was a great guide - the boat was comfortable and he made sure we all wore giant coveralls to keep us warm! Beautiful scenery.

Quality of Experience
Guides, Drivers and Staff
Transport
Fjord Cruise & Seafood Dining Experience
Fjord Cruise & Seafood Dining Experience
Bergen

The boat ride was incredible, esp coming home and seeing the sunset. The staff at the restaurant was incredible, everyone so friendly and they all came out to see us off when the ferry departed.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Julia Plaschke

So happy we found KimKim and Karenina as our ...
Spain | Jun 13 - Jun 28, 2023

M
Mike C.
Boyne City, MI | Reviewed on Jul 13, 2023
So happy we found KimKim and Karenina as our tour specialist. We started with a broad vision and with Karenina's expertise she prepared an amazing 16 day detailed trip plan! We experienced 6 days in Barcelona, 3 days in the Costa Brava Region (the town of Begur), 3 days in Valencia, and 3 days in Madrid. There was a perfect mix of tours, and on our own time. We were able to reach out to Karenina and her team as needed with questions and/or changes. We could not have been happier with the... Read more

So happy we found KimKim and Karenina as our tour specialist. We started with a broad vision and with Karenina's expertise she prepared an amazing 16 day detailed trip plan! We experienced 6 days in Barcelona, 3 days in the Costa Brava Region (the town of Begur), 3 days in Valencia, and 3 days in Madrid. There was a perfect mix of tours, and on our own time. We were able to reach out to Karenina and her team as needed with questions and/or changes. We could not have been happier with the KimKim team. All of the tour guides were exceptional in their knowledge and very friendly. The local foods were amazing, the people very welcoming, and the architecture stunning. Navigating the cities was very easy, great public transportation. We rented a car for the trip to Costa Brava and then on to Valencia, driving was very low stress. A car is a must to really experience the Costa Brava Region. We were very satisfied with all of the hotel accommodations. We took a trains from Valencia to Madrid and Madrid to Barcelona- a great way to see the country.
Key Highlights: Barcelona- La Sagrada Familia, Olympic Venues, Day trip to Montserrat and tour/tasting at Llopart Vineyard and Park Guell. Costa Brava Region- Day self-driving trips to Girona, Figueres, La Garrotxa, Besalu. Valencia- The Prince Phillip Science Museum and the open-air oceanographic park is a must. We also biked the old river basin which has been converted into 18 different parks. Madrid- Great local markets, and museums.

Hotel Reviews
Petit Palace Puerta del Sol
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Alta House Begur
Begur, Girona
Authenticity & Character
Location
Staff
One Shot Palacio Reina Victoria 04 Hotel
Valencia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Andante Hotel
Barcelona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Highlights Walk of Old Madrid
Highlights Walk of Old Madrid
Madrid
Quality of Experience
Guides, Drivers and Staff
Transport
Discover Valencia by Tuk Tuk
Discover Valencia by Tuk Tuk
Valencia
Quality of Experience
Guides, Drivers and Staff
Transport
Small-Group Montserrat & Penedès Region Winery Excursion
Small-Group Montserrat & Penedès Region Winery Excursion
Barcelona
Quality of Experience
We would have liked more time at Montserrat
Guides, Drivers and Staff
Transport
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Taste Barcelona: Authentic Tapas & Neighborhood Walk
Barcelona
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Barcelona Highlights: Guided Walk &  Iconic Sagrada Família
Barcelona Highlights: Guided Walk & Iconic Sagrada Família
Barcelona
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Karenina Steinbach
Karenina
Karenina Steinbach
Local specialist in Madrid, Spain | Replied on Jul 13, 2023

Hi Mike! Thank you so much for taking the time to write your trip review! It is a true joy to hear you had a great time in this beautiful country. It has been a true pleasure working with you from the beginning. You are all very kind people and always open to new ideas and adventures. I will pass on your kind words to all of your guides and Hotels. Spain is waiting for you with open arms, I hope you come back soon, it will be a pleasure to work with you again! Warmest regards, Karenina

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