Kimkim Trip Reviews

The trip planning was great. Trying to get 7 people organized was like trying to herd cats, but all our requests were handled well.

I absolutely love every minute of my planned trip through Linda! Even though it was done online and we did not verbally talk, I felt she communicated so clearly and well with me through her writing as if I was there. Any questions asked, she answered them. She also made bullet points for me as I had asked -- to make the itinerary more clear for me to scan over the needed accommodations of what I needed to cover, especially since there was so many things I was to do. I can tell she took a lot of time and effort into planning my trip. I gave her my budget and she accommodated to trying to stick with my budget. I cannot express how thankful I am with the detailed events, down to the train times and clear directions. Every day was to the spot clear. As a solo traveler, I felt very much at ease. She even called the Trolltunga hotel to make sure I was okay. I am just very VERY impressed with the process, especially since I am myself an Airbnb host and have a background in outdoor recreation planning. Its hard work with what she did and I appreciate every minute of it.

As mentioned in my last comment, I felt like Linda was a friend, answering all of my many questions. I felt like she was right there with me in Norway! Love her services so much, I do plan on attending the Nepal Yoga Retreat she had mentioned . I have been making recommendations to others about her service. I mean she even asked me at the end if I am home safe -- in not so many words. Thank you Linda. I offered to give her a tip via paypal and she declined. Amaaaazing person she is!

Monika was the strongest asset here. She knew the country in and out and is an x-pro skil jumper. The rest of the tour team was amazing as well.

Polona, Monika, Ales, and Siggi were all really amazing people to work with. I interacted with all of them via a Whatsapp group chat and they were there anytime I needed anything.

Really was a great trip. Day 2 needed a bit more instructions on sequence of stops. Food recommendations give were excellent, we could have used more recommended restaurants near we're we were booked to stay each night. Everything was really great and we had an awesome time.

Most of the trip was very good and well organized.

The Cartagena portion of the trip could have been better. There was some confusion with our day trIp to Rosario island. We didn't have the right information as to where to go and were told we needed a voucher which we never received. Tour guides in Cartagena tried to change our tour times and insisted on taking us to emerald shops (twice) even after we said we didn't want to go there.

Taxi drivers always showed up on time. Most guides were very good. Our favorite tour guides were Angelica in bogota and David in the coffee region.

Minor amounts of additional info would have help. Example is one of the guest houses did not serve breakfast. We did not bring food. Minor

I didn't receive a final confirmation of the itinerary which meant I didn't pick up on a misunderstanding on the last day of the trip. In re reading our emails I understood the last day was to be changed from Sigirya to Negombo. So I also take responsibility for not confirming this change. A bit more guidance on the timing of events would have been helpful - our driver left it to us to decide when to leave in the morning - I thought he would have had a better idea than us. We had lots of questions but felt his English wasn't good enough, first of all to understand the question and then to give us an informed answer. He was very pleasant and easy going but also a little difficult for us to understand sometimes.

Had a problem with a hotel room but this was dealt with quickly and efficiently.

Vlasta stayed in touch during the trip to make sure all was well.

We had a couple of minor hiccups with miscommunication causing delays but Diego always tried to make things right and waited in our hotel lobby to personally apologize. Other than that great service.

Kimkim did a great job. Our liaison (Giorgia) coordinated exactly what we wanted and when one of the tours fell through, arranged for a substitute on short notice. Well done!

Giorgia was amazing! Couldn't have asked for anything better. Timely responses, adaptable to our desires, and provided excellent advice.

Our trip involved the Ring Road and our advisor, Chris timed each day perfectly with the amount of driving and sight-seeing. The majority of the accommodation was wonderful with only two exceptions. The car rental was better than expected and all of the tours we requested were as described.

We had requested the Silfra snorkeling tour in January and received our vouchers from KimKim in March. After being in Iceland for over a week, we received an email from the snorkeling company requesting a medical questionnaire be completed prior to our tour three days hence. 24 hours later, after submitting it back, they "red flagged" me (the mother) because I was 'over 60' which then required a doctor's clearance. We wasted the next full day driving to another town to see a doctor and/or fax our doctor back in Canada (as email was not possible to our doctor's office). We finally solved the problem with many arrangements and long distance telephone calls but it was with great stress as it was our featured tour. This could have been easily solved had Chris and the tour company communicated that age would be an issue so that back in January, we could have seen our doctor *in Canada* to receive clearance prior. My age was known from the beginning of our trip planning. Vouchers should not be issued if a medical clearance has not been signed!

We just came back from a hiking trip to Macchu Picchu in Peru via the Salkantay route with HakuExpeditions wich we had booked via kimkim earlier this year. Our trekking along Salkantay as well as the visit to Macchu Picchu were just awesome. Nicole from Haku Expeditions was very flexible in setting up our itinerary and upon arrival in Cusco she organized a briefing with our trekking guides.

The guides were absolutely fantastic. Both were very friendly and helpful, and had tremendous knowledge about the trek, the culture and environment. We did not trek by tent but from cabin to cabin. The accommodations were basic and clean, typically for what I've expected on a trek like this (no unnecessary luxury - but a good bed and a good hot shower every day). The food was above expectations. The Peruvian cuisine at high altitude, on the beaten track, tasted so delicious that we hiked almost every day without even having to rely on our snacks during the hike in between the main meals, there was plenty of good food and great hospitality. Definitely a trip we would like to do over sometime.

Was really impressed how nothing was too much trouble. Communication was excellent

Rate Wai Lin very highly. Extremely helpful and flexible. Any questions or changes were no trouble

We toured a vineyard with the ninth generation winemaker, hiked along the Camino de Santiago, learned local favorites at a cooking school, saw the Running of the Bulls, and had a Pintxos tour with a native. I could not have planned this trip on my own, and there are no travel companies who sell a tour that happened to be exactly what I wanted. I loved being able to customize the trip on KimKim!

Inaki's recommendations were fantastic! I so much appreciate his guidance in planning a trip that included so many highlights that could not have been arranged with out the expertise of a local guide.

Well, it was between really good and perfect. We had a great time. The itinerary allowed us to see everything without feeling too overwhelmed. We only missed one thing on the super rainy and windy day. We are already planning our return trip! Turns out that where we spent our first night (and also our last) is a great place for seeing the northern lights, we are thinking of coming back for that, hopefully this winter. Thank you for your help in everything, you made our trip trouble free and memorable.

Chris from Kimkim was a tremendous help, from beginning to end. He helped with all kinds of planning, even calling hotels I had booked separately to make sure they had the right kind of beds ready. Kimkim literally made the difference between a high anxiety trip and a relaxed one. Very highly recommended!

Chris went above and beyond what I would have expected. As a result, the trip was both better and easier than it would have been without his help.

Can't say enough great things about our trip to Croatia! Andro and his team really made it wonderful. The tours were fantastic and the transfers were seamless. Would absolutely recommend them for your trip!

Andro was extremely helpful and responsive to all of our questions. Really it was fabulous!

Everything was perfect like we want it to be. Linda did wonderful job helping us with everything. We had no issues. Very happy great trip.

Kimkim and Halldor provided a great service for us.

I have planned fairly long international travel before and found it exhausting. It was great to just say what we wanted to do and have it taken care of. Everything worked out great in terms of having the vouchers we needed to do all the excursions we wanted.

Iceland is an incredibly beautiful country. Laugevegur deserves its position as one of the top hikes in the world! It is also totally doable in 2 days (but painful). This was by far the highlight of our trip.

Would definitely use this service again.

We had a great trip to Iceland! Loved the country and expansive and beautiful landscapes. Kimkim (Chris) provided us with the inside knowledge we needed to plan this trip. The accommodations were good. Two weeks was about the right amount of time for this trip, as we covered a lot of miles.

Chris was great to work with and was very patient in answering my numerous questions. Glad that he recommended that we visit the westfjords, as this was one of our favorite parts of the trip. For some of the things that we did it would have been nice to have some more detailed information in our itinerary so that we knew what to expect. For example, the road out to the Latrabjarg bird cliffs was a long, windy dirt road with not much room for vehicles to pass each other - and this whole excursion took us much longer than we expected. But, overall, the trip was a fantastic one and went smoothly!