Kimkim Trip Reviews

Amazing trip! This is my second trip with Kimkim and I am already planning for the next one. My daughter and I were treated like VIPs! Every detail was anticipated and handled. Every guide ( Miguel Angel, Estephania and Christina) were professional, knowledgeable and friendly. Every driver, whether for a short ride or a day long assignment, was amazing. I can't thank David, our driver for Malaga, for how wonderful, punctual, knowledgeable and friendly he treated us all day. Please don't change anything about your services.

Kimkim was easy to use and my agent, Fridur, was fantastic. Super easy to work with and planned a trip that was spot on what I wanted. Everything was communicated clearly. All the places he chose were excellent. Top notch hotels, great local tours, wonderful all around.

I was nervous about using an online service, but it was simple and Preeti and her team were great. We had a wonderful trip that included everything we wanted to see and a couple less-known places that we really enjoyed. And, Preeti helped us however needed while we were there, including re-scheduling a tour for a later time. We could not be happier with the service we received.

The help we received made the trip perfect fir us. We had a few snafus along the way but they managed them through with us. The private tour we had in Oslo was great, the one in Bergen not as knowledgeable. Could have had some more knowledge on how to get on and off the cruise on check in times for luggage when we need to be out of cabin.

More guidance on good side of the bus for views, more detail on how the nutshell bus works. That sort of thing.

We loved our trip planned by Preeti and KimKim. All of the day-by-day instructions were extremely helpful in navigating and getting to where we needed to be on time. Thank you so much for suggesting that the Price family go up to the lighthouse at Gardur. We met the funniest gentleman manning the lighthouse coffee shop and spend a good deal of time listening to his stories.
We weren't sure we would enjoy all of the driving along the South coast, but when we were done, we really appreciated all of the beautiful sights that we saw and were glad we did it. Everyone seemed to have a different favorite experience. Our 15 year old loved the ice cave tour with Katlatrack Adventure Tours. David was an awesome guide and great story teller. It was well worth it.
The adults enjoyed the secret lagoon. The teenagers were a little put off by the open showers, but they managed. We only spent about an hour there. The dinner at the tomato farm was liked by all of us. We all really liked the waterfalls on the first day of our trip and the Lava Tube tour was voted by the teens as most underrated tour.
Everyone loved the black-sands beach in Vik. It was very crowded but not too hard to find a place for a photo without other in the shot. The drive from Vik to Gerdi was amazing in places with the cliffs and fascinating topography,
My favorite thing was sitting on the porch of our cottage at Hesthmier Cottages and looking out over the valley at the horses and other animals. That hotel was a favorite for its location and views. It was clean and well managed. The owners were very friendly and proud of their place.
The Glacier lagoon and diamond beach were also a big hit with the teenagers. We had a lot of fun taking photos there. Unfortunately we arrived after the bathrooms were closed, so that was an issue.
The falls at Guilfoss were incredible and a must-see. We didn't get to see the Geysir because we were running low on time. We liked the national park, but the kids were tired and we had to walk quickly in order to get to our dive between the continents. For several members of our group that dive was by far the favorite thing of the trip. They loved the team at Dive.Is.
We spent some time walking around Reykjavik, but did not really enjoy the Puffin tour. We really couldn't see them since they are so small. It wasn't a long tour and the people giving the tour were wonderful, it just wasn't our thing. On the last day we really only had time to go to the Blue Lagoon. We all loved it and had fun getting face masked and laying around in the water. We had lunch at the sit-down restaurant which was fine, but very slow. We ultimately had to cancel our desserts and rush out to get to the airport.
Final thoughts: we loved the trip and would definitely recommend KimKim to anyone planning on traveling to Iceland. Our only suggestion would be that our daily plans really didn't seem to allow enough time to enjoy the stops and we ended up having to cut some stops out of our day simply because we ran out of time. The crowds at some of the places may have played a part in that and limited parking and walking areas at some of the stops made our time there longer.

This for me was a trip of a life time which was a total of 18 days with my daughter celebrating her graduation from High School. Kim Kim handled our 7 days in Peru and 11 days in Colombia. The time in Peru was magical. The highlight of the entire trip was Alexandra who was our guide in Peru for 2 days. I've been traveling for 20 years on international trips and Alexandra was by far the best guide i've ever encountered. Her ability to interact with myself and my daughter was wonderful as she relayed to us the customs of local people and the influence of Inca culture. Her ability to recant history and it's influence on previous cultures and current live styles of those who choose a modern path along with those who desire to live an indigenous lifestyle of the past. She was funny, engaging, caring, recommending places to eat and sites to see later when the guided tours were over enhanced out time substantially. Alexandra was more than a guide, she became a life long friend. We loved everything about our trip to Peru. Kim Kim hit a home run in our book. I will be back!

Congratulations to all your people of the Kim Kim team in Columbia. First we mention Nathalie. She did a great job from the beginning to the end. She was everytime absolutly accurate and punctual.
Every question from or side has been answered immediately and correct. She found an incredible crew in all the places we visited. Every guide and all the translators have done an excellent job. And also the drivers - what is not the easiest job on Columbian roads!

Whenever we come back to Columbia, we will certainly join again Kim Kim an of course Nathalie!!!

Patricia was amazing and offered me one of the most memorable parts of my trip. I arrived in Spain to Madrid and they’d organised a welcome pack with a local mobile Phone printed and itinerary with a day to day program.
The trips especially in Barcelona were absolutely amazing. The excisions were great!! Especially the Gaudi trips and the gothic quarter, with incredibly fun and knowledgeable guides but my standout was the Vintage Sidecar tour to the vineyard at Alella with Tarek. A brilliant different fun and fabulous experience! Using KimKim makes it’s expensive and I think if you got in touch with local operators you could possibly do this at half the cost but for me it was worth it.
Patricia in particular was so helpful and I really recommend her!

Our tour of Eje Cafetero was much, much better than expected. Juan Diego Giraldo was the most knowledgeable, professional, and polite guide we have ever had. He answered our many questions thoroughly and thoughtfully. His vast knowledge of Colombia, biodiversity, the regions was evident. Yuliana was very professional and knowledgeable, as well. Thank you kimkim! We will be sure to contact you again when we need a new tour of somewhere exciting, though our trip to Colombia will be a tough act to follow. Colombia is amazing,

We were disappointed with the service from Kim Kim. The Nærøyfjord fjord itinerary that Ingrid chose for us routed us through the same fjord three times: Flam to Balestrand, then Balestrand to Flam, and then the first hour of the Nærøyfjord “tour” was through the same area for the third time. You called it a tour, but it wasn’t: there was no commentary or information given during the Nærøyfjord trip. On the Norled boats between Flam and Balestrand, there were announcements about towns we were passing, and they steered the boat close to various waterfalls along the way so we could get a view. On the Nærøyfjord boat there was nothing like that- we just passed scenery we had already seen (twice), then went around the corner, then got dropped off.

Then came the stop in Gudvangen. In the itinerary it says, “Map of bus stop will be provided,” but you did not provide a map. The instructions said to catch the NX450 bus and pay the driver. There was a sign near the boat dock that said “public buses,” but a man in the ticket office said we needed to go to the main road. In the pouring rain, I went to the bus stop on the street, but it didn’t have the Skyss logo or the NX450 schedule on it, so I walked back to the dock area. Worried that we would miss the bus on the main road if it came by, we took our bags to the road, in the rain. Then the bus came, and many people had advance tickets and got on (why didn’t you book us advance tickets?). The bus driver told us the bus was full, so we dragged our bags back to the dock area- still in the rain- and waited there. The next bus came well before its departure time, so we were able to talk to the driver. We finally knew for certain when we would be leaving, so we could relax and have some dinner.

When I mentioned this to Ingrid, she said, "I was honestly not aware that there would be a chance that it would be fully booked on the bus. " Of course there's a chance: if enough people show up.

The whole reason we booked through your service was because we didn’t want to book things ourselves and end up standing in the rain, not knowing where to go next. And yet, that’s exactly where we found ourselves, after paying Kim Kim a large sum of money. It was frustrating to go through that, when it could have been avoided through advance bus tickets or putting us on different transport.

We have a note for you regarding the Gone Paddling tour in Balestrand, as well. The weather was predicted to be rainy and cold the morning of our kayaking trip, and I called them about switching to their 3pm tour, but it wasn’t running that day. We went ahead and took the morning tour, and Gone Paddling had dry suits for protection against the rain. However, they didn’t offer any sort of gloves or headwear, like a hat or hood. You didn’t mention that we should bring a hood and gloves, and neither does their website. The dry suit kept us dry at first, but as we continued paddling in the rain, my wife in particular got very cold and needed to return to shore. I recommend mentioning to future clients that they need to bring their own gear in case of rain, besides the dry suit, and we’ve mentioned it to Gone Paddling, too.

Overall, we booked with you to make the logistics of our trip go smoothly. In the end, there were more bumps than we expected.

We've just spent a wonderful week travelling with Adventure By Design from Rovaniemi (Lapland) to Tromso (Norway). Our trip was all about immersing ourselves in the environment and taking beautiful day hikes. Elina & Sonja organised a great itinerary which gave us a taste of the different types of environment in the Arctic Circle. It wasn't till the end that we reflected how different each day was and how that made the trip so great! The hikes were well marked and really suitable for us in terms of difficulty and duration. The night in the wilderness cabin was a highlight- a great way to meet other Finnish hikers and have an authentic Finnish summer hiking experience. The accommodation varied: self-catering cabins (with sauna's) and hotels which were clean and comfortable and in great locations. It was easy to pick up food supplies (snacks, breakfast food) along the way. My partner's need for gluten-free food was NO problem at all in Finland and Norway. Everything is labelled. How refreshing! Gareth and Amanda were fantastic guides and we really enjoyed our time with them. Everything went smoothly, as planned, and we enjoyed every single minute of our fabulous trip. Highly recommended, and we look forward to coming back one day soon.

Our trip to the Norwegian Fjords was wonderful.
Until Oslo, our hotels were owned and staffed by local people who provided excellent and friendly service. Our rooms were all different, a good size, clean and colourful with interesting art works on the walls. Our rooms at the Augustin in Bergen and the Kviknes in Balestrand also had lovely views. All hotels were well sited for making the local area easy to explore. In Oslo, the Scandic Byporten was well sited but our room was very noisy all night and the hotel was a little grubby.
Our 2 guides, John in Bergen and Yunelene? [that will not be the spelling of her name!] in Fjaerland for the Mundal Valley hike were a highlight for us. They were each knowledgeable about their area and shared their knowledge and something of themselves as we walked these 2 very different places together.
Balestrand and Fjaerland were our favourite places to be. The scenery, the friendliness of the people and the peacefulness made it such a special time. When we arrived from there to Flam with its rushing crowds of people we were reminded of how lucky we had been to stay in Balestrand.

Had a wonderful time , missed flight due to weather and Kim Kim team was right on it . No way we could of experience all the things we did in a short time without their help. Would highly recommend !

After clarifying our travel dates, which were for this year and a late booking, Ivan made it all work! We were especially delighted with our stay at the Kviknes Hotel in Balstrand! The demi-suite had a superb view of the fjord; comfortable room and lovely balcony.
The 4 course dinner was served to perfection; the lamb was prepared just right; the entire dinner was beyond what we had expected from a large hotel. Our compliments to the entire establishment of the Kviknes. Personnel are polite, professional and welcoming.
Thank you Ivan for your work in making our short stay in Norway so enjoyable. The transfers in Oslo and Bergen were enjoyed, thanks to the personable drivers.
Job well done. We appreciate it!

Jesus organised my family the trip of a lifetime. I went with my wife and 5 children over 3 weeks. We arrived in Lima then went to Paracas, on to Cusco and The sacred Valley, then back to Lima and on to Mancora for some beach time.
All the local guides were excellent that Jesus organised. All transport was of good quality and prompt.
All went perfectly thank you Jesus !

This trip was absolutely magical! Ingrid listened to our interests and constructed a trip that allowed us to see a good spectrum of Norway and participate in activities we enjoyed. Ingrid is a great communicator and answered all questions in a timely and straightforward manner. She also gave us suggestions on places to consider for meals and activities during our free time in Norway. We felt like we had a good balance of free time and activities during our vacation. We could not be more pleased with our KimKim experience!

Overall, it was a great experience.
I was particularly grateful for our guide Oscar, and regret that he was not our guide at Machu Puchu.
I now know that I would need 2 full days in Cusco BEFORE rainbow mountain and would plan more down time for recovery between tours. The schedule was too aggressive for me and my needs.

Mily went above and beyond. The trip was fantastic. No problems and we had the best guides. Guido was the best we have ever had.

Booking our trip with KimKim was a breeze. André and Ingrid from the Ethical Travel team were extremely responsive and helpful with questions we had as we prepared for our trip. The itinerary they created for us was great and we thoroughly enjoyed the trip and Norway in general.

They also provided many great recommendations and options of what to do or see in each location, which we really appreciated. They helped take the hassle out of figuring out the best route, hotels to stay at things to see, etc.

Overall a positive experience with the team and reccomend to others.

Brahim was amazing. Everything that we discussed was delivered without problems. Drivers were courteous and punctual. I would have no hesitation in booking with him again. Kevin Pyle