Kimkim Trip Reviews

4.8
Based on 20,109 ratings
Read 20,109 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Enjoyable trip that lacked some fine tuning.
Norway | Sep 5 - Sep 19, 2025

S
Susan S.
Denver, CO | Reviewed on Sep 26, 2025
Both of our city guides were knowledgable and enjoyable. They gave us interesting information and took us to places that we would not have explored on our own. The Thon Hotel Opera was comfortable, well located and very satisfactory. They also provided an excellent breakfast. The Flam Railroad was a disappointment, a bit of a tourist trap, actually. We were packed on the train with too many other people and had only glimpses out the windows. When there was a view it quickly... Read more

Both of our city guides were knowledgable and enjoyable. They gave us interesting information and took us to places that we would not have explored on our own.

The Thon Hotel Opera was comfortable, well located and very satisfactory. They also provided an excellent breakfast.

The Flam Railroad was a disappointment, a bit of a tourist trap, actually. We were packed on the train with too many other people and had only glimpses out the windows. When there was a view it quickly disappeared because of the tunnels and snow/avalanche protections. We would not recommend this for future guests. Afterwards we were left in Flam for much too long, along with the passengers from 2 cruise ships, where there was little shade and nothing but tourist shops. We could have easily walked to Aurland during the time we waited there. The cab driver, Luca, took us to the wrong hotel in Aurland and gave us bad advice with regard to restaurants. The hotel in Aurland was okay.

The bus that we were told to take the next morning to Voss never arrived after a long wait. We finally texted Tom who sent the cab driver, Luca, to take us to Voss to get the bus to Ullensvang. Luca, a large man who drives such a small car, he has to push his seat back into the leg space of the back seat passenger area. In addition, Luca, who is Polish, speaks English with a heavy accent that is hard to understand. In Voss, we were able to get our bus, which proved to be an interesting ride.

The Hotel Ullensvang was a relief, and very nice. We enjoyed the hike through the orchards to the waterfalls and, in addition, we hiked to the cider brewery which was most enjoyable. Unfortunately we weren't prepared for the hotel's lovely spa facilities, but did enjoy the lovely setting.

The Heimen Hotel in Bergen was marginal, at best. The darkly painted room had inadequate lighting and they do not have sufficient space for breakfast for all of their guests -- 3 bus loads! Although they offer a laundry facility for guests it was not well maintained.

The Hurtigruten was a pleasant surprise. One of our most enjoyable meals was in their fine dining area where we could watch the coast as the sun set. Viewing the coast from deck 7 was most enjoyable.

The Hotel Brosundet in Aleslund was excellent. It is very well located and they pay outstanding attention to detail. The hike from town up to the view point was enjoyable.

From Aleslund we had to bus rather than train from Andalesnes to Trondheim. We were never warned that during the autumn months, the train transportation in Norway can be unpredictable because of annual maintenance.

The Scandic Nidelven Hotel in Trondheim is very good. They serve an exceptionally good breakfast buffet. We cannot understand why we were not offered the opportunity to fly from Trondheim to Oslo. The 8 hour bus ride was very uncomfortable, compared to the train. I suspect the bus was much cheaper than the train, so you saved some money. We would have gladly paid the extra cost to fly.

The Amerikenji hotel, which Tom booked for us as a change to our itinerary to accommodate our dinner plans, was very good.

Overall, we enjoyed our time in Norway and the people we met, but were very disappointed that we didn't receive the benefit of local knowledge, in regard to the interruption of train service, when the trip was planned.

Local specialist: Tom Christer Larsen
Tom Christer
Tom Christer Larsen
Local specialist in Oslo, Norway | Replied on Oct 06, 2025
Hi Susan. Im glad to hear you are in overall happy with the Norway trip. In terms of the Flåm Railway, it is a bit of a challenge as it is rated as one of the most spectacular railway journeys in the world, but of course it is no secret, and as it is the only way going down from the main railway to Flåm it can get crowded so we understand the experience can be affected by that. When you arrived in Flåm with the train, the taxi should have been picking you up a few minutes after, but since... Read more

Hi Susan.

Im glad to hear you are in overall happy with the Norway trip.

In terms of the Flåm Railway, it is a bit of a challenge as it is rated as one of the most spectacular railway journeys in the world, but of course it is no secret, and as it is the only way going down from the main railway to Flåm it can get crowded so we understand the experience can be affected by that.

When you arrived in Flåm with the train, the taxi should have been picking you up a few minutes after, but since you wrote there was a long waiting time they must been delayed making you wait a lot longe than you were supposed to. And that the taxi driver gets you to the wrong hotel (not that many to choose from though), making the trip uncomfortable and communicates badly is something we will note for future references.
Still dont have a clear answer what happened to the bus to Voss, it is supposed to have been there but so were you so not easy to say what happened.

The bus for train from Åndalesnes was due to a rock slide destroying the railway and the replacement was noted in the confirmation in the trip plan, but with much information and details I guess it could have been specified in the chat as well.
The bus from Trondheim to Oslo was also a replacement service and tickets were booked through the railway company, and this was specified in the chat.

Best,
Tom

Our incredible trip to Japan
Japan | Sep 3 - Sep 18, 2025

Martine
Martine S.
Ashburn, VA | Reviewed on Sep 26, 2025
Sandy, our local specialist, was incredible in tailoring our trip to our needs. She took our feedback and created a trip of a lifetime. Even when we had any issues, she was so quick to help us resolve them. She checked in with us frequently before, during, and after our trip, and was always at least a day or two ahead of us with the itinerary information we needed to prepare for our next day's adventure. Her suggestions for each day were helpful and fun; we always felt like we had something... Read more

Sandy, our local specialist, was incredible in tailoring our trip to our needs. She took our feedback and created a trip of a lifetime. Even when we had any issues, she was so quick to help us resolve them. She checked in with us frequently before, during, and after our trip, and was always at least a day or two ahead of us with the itinerary information we needed to prepare for our next day's adventure. Her suggestions for each day were helpful and fun; we always felt like we had something to do in the area around the activity of the day. We often used the days set aside for shopping as an opportunity to explore cultural experiences instead.

The tour guides selected for us were phenomenal. Taka-San was our guide through Tokyo and Hakone for two different days, and what he was able to show us, teach us, expose us to, and also his suggestions for our free day in Tokyo made the trip that much more interesting, exciting, and enjoyable. I would highly recommend him to anyone looking for a local guide. Mayumi-San was our knowledgeable guide through Hiroshima, the Peace Museum and Peace Park, as well as Istukushima Island for a full day. She was sensitive with us as we learned more about the aftermath of the Nuclear bomb dropped on Hiroshima and was able to answer a lot of our questions throughout the day.

One thing I would suggest is for days that involve museums, either make that one of the only things happening that day or not have a tour guide for those days. We would've liked to have had more time to be able to go through the Hakone Open-Air museum and Hiroshima Peace museum and not have to rush to the next thing.

Overall, the trip to Japan was well organized, well-planned, and like a well-oiled machine. All of the accommodations were well-suited to our needs, especially the beautiful breakfast buffets at every hotel. We loved having the good mix of Japanese and western-style breakfasts and all of the staff at every hotel we stayed at were so accommodating and helpful.

Hotel Reviews
Sotetsu Fresa Inn Hiroshima
Hiroshima

We arrived at this hotel before check-in, and the staff were able to hold our luggage for us until check-in time. The hotel staff were very hospitable and helpful. There was a Lawson convenience store connected straight to the hotel, which was, of course, convenient. This hotel is also conveniently located about a 5 minute walk from Hiroshima station, which is huge and has a nice shopping mall attached to it. The amenities the hotel offered were nice. The breakfast was a good combination of Japanese-style and western-style. They had many local delicacies from Hiroshima, including rice, which was very good. We had a connecting room for our last few nights in Japan, in Hiroshima, which was nice, except for the fact that the double-sized bed took up most of the room, with not much room to move around the bed. The connecting room had two twin-sized beds, and ample room to move around. The bathroom was very small and had an actual bathtub with a showerhead included.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Karaksa Hotel Osaka Namba
Osaka

The hotel staff was wonderful, and the amenities were great. This hotel is conveniently located very close to Dotonbori, Namba station, and Shinsaibashi Station. It was very easy to walk around Osaka near Namba to many different shopping areas, shrines, and restaurants. We appreciated the rainfall showerhead on the ceiling of the shower. The daily snack and drinks available were a good supplement after returning to the hotel from our day's adventures. The breakfast had good food, especially the takoyaki (Octopus balls), but we would've liked to see more Japanese style breakfast than the western-style that was the majority of what was offered. The chicken karaage was also delicious and the western-style foods were tasty, but left something to be desired. We felt frustrated with only having two washing/drying machines for the whole hotel and had to try to time out doing our laundry perfectly to make sure we had access to the limited machines.

Authenticity & Character
The hotel felt more Western-style than what we were looking for.
Location
Staff
Cleanliness & Comfort
The roll-away bed wasn't very comfortable in our room.
Richmond Hotel Premier Kyoto Ekimae
Kyoto

We arrived at the Richmond hotel mid-afternoon before check-in time, and the staff was still able to accommodate us and check us in early, as we had a scheduled reservation to get to soon after. Our hotel room was comfortable with the separated toilet from a Japanese style shower/bath. What made Richmond stand out was their social hour in the evening during which time they provided snacks and alcoholic and soft drinks. Their snacks were delicious and a nice reprieve after a long day of exploring. Their breakfast was also versatile, with a great mix of Japanese style and western-style breakfasts. Their Japanese curry, especially was so good and having made-to-order shabu-shabu was a great start to ours days. They also had make-your-own sushi bowls, which we took advantage of every day. They offered wonderful amenities, including two floors of Laundry available with a television channel that showed available washer/dryer machines. They also offered a tatami-mat coaster workshop, which my mother was able to take advantage of. It was conveniently located close to Kyoto station, which has many different restaurants available, depending on what kind of mood you're in for food, and of course access to the subway station.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hakone Yumoto Onsen Tsuki no Yado Sara
Hakone

We didn't know what to expect when we checked into our hotel in Hakone after a long day of adventuring through the mountains, but our expectations were exceeded. The staff were patient and gracious. The hotel room was beautiful and the private bathtub on the balcony was such a wonderful retreat after a long day, despite the mosquitoes outside. My mom took advantage of the private bath on another level and enjoyed it. The free alcoholic and soft drinks offered were next level, and it was a great opportunity to try their plum wine, local beer, sparkling wine, and sake, as well as the delicious, different flavors of sodas and soft drinks. They also offered free coffee, tea, and matcha lattes; all of which were delicious. The hotel is also about a 15 minute walk to the Hakone Yumoto Station. Yukata was provided for all guests, and guests were encouraged to wear them and slippers around the hotel, however, for taller or plus-sized people, and with bigger feet, the fit might be tight. We had a combo package that included dinner and breakfast, both of which were incredible multi-course and beautiful Japanese-style meals. For dinner, it was a set-menu 7 course meal with appetizers, sushi, sashima, shabu-shabu, and other local delicacies, all of which were intriguing, beautifully displayed, and delicious. The menu was in Japanese on beautiful washi paper with hand calligraphy. Breakfast was fairly similar in grandiosity with another set-menu and beautifully displayed dishes and a delicious meal. If you are adventurous and enjoy Japanese food, this is a perfect stay.

Authenticity & Character
Location
It's about a 15 minute walk to the nearby train station.
Staff
Cleanliness & Comfort
Asakusa Tobu Hotel

This hotel was conveniently located, right near Asakusa shopping, Sensoji Temple, and the subway stations. Their staff were so patient and helpful, and allowed us to check in very early in the morning when we arrived in Japan. Their breakfast buffet was the perfect combination of Japanese and Western-style foods, and every day it was so delicious. The made-to-order onigiri and egg dishes were wonderful. The hotel room was nice, including the separated toilet and the Japanese-style shower. The beds and pillows were very comfortable.

Authenticity & Character
Location
It is conveniently located, right near Asakusa shopping, Sensoji Temple, and the subway stations.
Staff
Cleanliness & Comfort
Activity Reviews
One Day Miyajima Island and Hiroshima Tour
One Day Miyajima Island and Hiroshima Tour
Japan

Our tour-guide met us in the morning at our hotel and took us on a bus to the Peace Memorial Park. We started at the Peace Museum, where we watched a half-hour long film, documenting the experiences and voices of survivors of the nuclear bomb in Hiroshima. The film and museum were difficult to witness, however, we think everyone visiting Japan should have a human obligation to visit Hiroshima and/or Nagasaki to understand the scale and aftermath of the nuclear destruction. The museum and Peace Park were thoughtfully designed and shared the real human impacts as a reminder of the horror of war. Going through the museum does not require a tour guide, and is likely a better experience to go through at your own pace. Later in the afternoon, we took a 45-minute ferry from the riverbank to Miyajima Island with our tour-guide. There, we visited the 50 foot tall Torii Gate, guiding travelers from the sea to the magnificent Istukushima shrine behind it. From the shrine, we climbed the mountain, visiting the Daisho-in Temple, a beautiful Tibetan temple, admiring the sea and mountains around and below. We explored several Buddhist temples up the mountain and one space where we were able to visit 88 different Buddhist Temples from all over Asia by just standing on a tile from each. The small town on the island had several different shops and restaurants. We were able to try matcha ice cream, coffee ice cream, honey-lemon ice, and tornado potatoes, all of which were fun and delicious.

Quality of Experience
Guides, Drivers and Staff
Mayumi-San was knowledgeable and compassionate. She was willing to help us practice speaking Japanese and was patient with us, trying to slow down and go at our pace, as much as possible.
Transport
Learn the Secrets Behind Ramen in a Cooking Class
Learn the Secrets Behind Ramen in a Cooking Class
Osaka

Our travel agent Sandy, did a fantastic job giving us directions to the place, as it was not apparent from the street or GPS, but we were able to find it because of her support. Kasa-San and Mari-San (not completely sure of her name) were fantastic instructors and walked us through every step. They had already prepared the workstations before we arrived. They had started the fish dashi and chicken dashi, but we were given clear instructions in English for every other step. We made our own noodles from scratch and were even shown a special technique for kneading the dough. The instructors were fun, funny, and informative about the ingredients we used. They took their time explaining each step to us and also provided printed recipes for each part. The gyoza we made was a delicious appetizer and the ramen was incredible. We will definitely be bringing these tips and tricks to our cooking at home.

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Samurai Ninja Museum and Kimono Tea Ceremony at Kyoto Maikoya
Half Day Samurai Ninja Museum and Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

When we arrived for the tea ceremony, we were taken to dressing rooms, where employees allowed us to choose our own kimono, obi, and floral ornaments for our (the ladies) hair. The employees helped us get dressed, and braided/styled our (the ladies') hair. My husband was also dressed in kimono, as well. We were then given opportunities to take pictures using their gardens as beautiful backgrounds. We were then led into the tea room with fellow tourists. Our tea ceremony host, Dodo-San was patient, kind, and incredibly hospitable, as she showed us and explained the tea ceremony and making matcha tea, which we were all able to do ourselves. She walked us through all of the customs, and encouraged us to be in the moment with her and our fellow guests. The sweets that were provided were also delicious, especially the red bean paste sweet, and the tea was delicious, as well. The whole tea ceremony experience was an incredible glimpse into traditional Japanese culture. The Ninja museum was interesting, well-constructed, and informative. We would have preferred to walk through at our own pace without a guide, albeit, some information they gave was useful. The shuriken (ninja star) throwing was fun.

Quality of Experience
Guides, Drivers and Staff
Dodo-San was a fabulous host for our tea ceremony, as were all of the staff there. She even took time after to share with us more information and exchange life experiences, as well as went above and beyond to make our experience special.
Transport
Full Day  Hakone Open-Air Museum and Hakone Ropeway Tour
Full Day Hakone Open-Air Museum and Hakone Ropeway Tour
Hakone

We took at least 5 forms of transportation to and through Hakone, moving between modes seamlessly. The train, rail-car, cable car, gondola, pirate ship, and bus were each so easy to use, and provided beautiful and unique views. Our guide was fantastic in showing us and explaining the sulfur springs and its surroundings, as well as sharing with us the Black hot spring eggs, and the summit of Mt. Fuji. The open-air museum was so cool, however, we would've liked to have spent more time there without having to rush. We weren't expecting to go on a pirate ship across Lake Ashi, but it was such a beautiful ride with an interesting background into the Dragon deities that are said to reside there. Gorgeous landscapes, wonderful art, and interesting history and explanations. The restaurant at the top of Mt. Hakone had absolutely delicious Japanese curry that we're still dreaming of.

Quality of Experience
We were not expecting the amount of activities and modes of transportation all in one day, and it was all incredible.
Guides, Drivers and Staff
Our guide, ended up calling ahead to a magic puzzle box shop to give us a private demonstration of their puzzle boxes and took us out of the way to go to this shop. He went above and beyond to ensure we had an amazing time that day.
Transport
We took at least 7 different modes of transportation that day including subway, shinkansen, train, rail car, cable car, gondola, pirate ship, and bus, and all were very convenient and excellent ways of getting around the mountains and lake.
 Imperial Palace East Gardens
Imperial Palace East Gardens
Tokyo

Without a tour guide explaining the imperial family and the grounds, this would have been a lot less interesting. The garden is beautiful, but the historical sight leaves something to be desired. As the royal family resides in the actual palace, it is not accessible to tourists at all; only the gardens and grounds can be visited. There is a lot of walking through the grounds, including several steep hills. The view of the outside of the concert hall is beautiful and the smaller buildings, as well as the history of building the walls is very interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
Tokyo City Tour with Culture & Life
Tokyo City Tour with Culture & Life
Tokyo

Our tour guide Taka-San, messaged me several days before we were scheduled to meet with him, asking about our preferences and needs, and if he could reserve lunch for all of us at a local sushi restaurant. He was wonderful at communicating before, during, and after our day tour around Tokyo. He met with us at our hotel that morning, showed us how to use the subway station, answered all of our questions throughout the day, and imparted his extensive knowledge upon us. He took us to Meiji-Jingu Shrine, explained the Torii gates to us, the cultural practices, and taught us about the differences between Shinto and Buddhist shrines in Japan. Then, he took us to Tsukiji outer fish market, and was able to talk with local vendors on our behalf, allowing us to buy and experience delicious samples of wagyu beef and grapes. We also had lunch at a delicious sushi bar.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Oct 09, 2025

Hi Martine,
Thank you for choosing KimKim to arrange this trip for you. We deeply appreciate your trust, support, cooperation, patience, and understanding throughout the journey. Our warmest wishes go to you and your family — may happiness and health always be with you. We sincerely hope to see you on your next trip.
Best
Sandy

The entire team was very supportive both befo...
Japan | Sep 14 - Sep 19, 2025

J
Joan C.
Chicago, IL | Reviewed on Sep 26, 2025
The entire team was very supportive both before and during our trip. We were very pleased. Our 1/2 day guide of Tokyo, Tatsuki, was extremely accommodating, full of information, and we appreciated the time we spent with him. Our other guides, one for the Shibuya crossing food tour and the other, Yuki, for our Tsukiji Fish Market tour were great as well. We will definitely recommend KimKim to others and will use you again for future travels. Read more

The entire team was very supportive both before and during our trip. We were very pleased.

Our 1/2 day guide of Tokyo, Tatsuki, was extremely accommodating, full of information, and we appreciated the time we spent with him.

Our other guides, one for the Shibuya crossing food tour and the other, Yuki, for our Tsukiji Fish Market tour were great as well.

We will definitely recommend KimKim to others and will use you again for future travels.

Hotel Review
Karaksa hotel grande Shin-Osaka Tower
Osaka
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tokyo Tsukiji Fish Market Food Walking Tour
Tokyo Tsukiji Fish Market Food Walking Tour
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Best Of Shibuya Food Private Tour - Evening
Best Of Shibuya Food Private Tour - Evening
Tokyo

The restaurants and food choices were great, but there was too much food! We would have enjoyed sampling food more than full meals at each stop. We were so full that by the 3 stop that we could hardly finish!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Tokyo Tour with a Multilingual Guide by Public Transportation (Private)
Half Day Tokyo Tour with a Multilingual Guide by Public Transportation (Private)
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome (Irrashaimase) to Tokyo!
Welcome (Irrashaimase) to Tokyo!
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Osaka
Welcome to Osaka
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Japan | Replied on Sep 29, 2025

Hi Joan,

Thank you for letting me add more memorable experiences to your Japan trip. I’m so glad you enjoyed them, and it sounds like the food was a real highlight! I appreciate you sharing your feedback. I’d love to help you plan your next adventure.

Warm regards,
Leny

Norway Fjord
Norway | Sep 2 - Sep 9, 2025

Anne
Anne H.
Atlanta, GA | Reviewed on Sep 26, 2025
Our overall trip was lovely and we had a grand time. Things that I thought were exceptional included the Fjord Safari group out of Flam. Their gods were exceptional. We learned a lot and had a lot of fun on both our hike and boat ride. The à la carte restaurant at the. Fleheim hotel was quite good.
We loved Aurland and the Geiringer fjord. That was quite beautiful.
Read more

Our overall trip was lovely and we had a grand time. Things that I thought were exceptional included the Fjord Safari group out of Flam. Their gods were exceptional. We learned a lot and had a lot of fun on both our hike and boat ride. The à la carte restaurant at the. Fleheim hotel was quite good.
We loved Aurland and the Geiringer fjord. That was quite beautiful.

Hotel Reviews
Quality Hotel Ålesund
Ålesund

I asked to change rooms so that we could have a view of the water. Our room was small, but the view was exceptional. They had two chairs in front of the window that were quite comfortable to sit and look out. The location on the water was what made this hotel special to me.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Torget
Bergen

We were upgraded to a very large room, which was nice. The buffet was great. The staff was quite helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Karl Johan Hotel
Oslo

The location is good. The room was clean and neat and adequate in size. The buffet breakfast at all of our hotels were excellent, but this one was especially good.

Authenticity & Character
Location
Staff
The front desk was helpful in recommending local restaurants, and helping us with directions
Cleanliness & Comfort
Fretheim Hotel
Flåm

Initially, we were placed in a suite room in the historic section. We had to change rooms because that room had a steep wooden staircase from the bathroom up to the sleeping area. I would not recommend that room. The à la carte restaurant was excellent and we enjoyed two lovely meals there. Salmon was cooked excellently and the chicken in Norway is so tender.

Authenticity & Character
Location
It It is on The water, but the view is not exceptional as there are some other buildings across the street. Cruise ships were present on both of our days there.
Staff
Cleanliness & Comfort
The historic rooms had bathtubs with shower curtains. The newer section had regular showers, which were easier for us to get in and out of.
Activity Reviews
Walk up to Aksla Viewpoint
Walk up to Aksla Viewpoint
Ålesund

Nice but crowded

Geirangerfjord Cruise & Day Trip
Geirangerfjord Cruise & Day Trip
Norway

Seeing the fjords from the water is quite different than from our land. It is more dramatic. The guide on the boat was quite informative and great to listen to.

Quality of Experience
Explore Ålesund
Explore Ålesund
Norway

We did the Sugar top hike. It was quite difficult, but I felt worth it to see the 360° views at the top.

Quality of Experience
 Øygarden Kayaking Excursion with Island Lunch
Øygarden Kayaking Excursion with Island Lunch
Bergen

it was a lovely day, but it was not a unique Norway experience.

Fløibanen  Funicular Ticket
Fløibanen Funicular Ticket
Bergen

we walked up instead of taking the Funicular up. We did write it down. The restaurant at the top was very nice. We did eat dinner there at sunset which was lovely.

Quality of Experience
Self-Guided Bergen Exploration
Self-Guided Bergen Exploration
Bergen

Bergan is not on a fjord. It is one of the larger cities in Norway so I guess seeing it is part of the experience of Norway. I did not find it particularly interesting. We did eat dinner at the restaurant at the top of the funicular at sunset. It was lovely.

Quality of Experience
Fjord RIB Safari & Undredal Cheese Tasting
Fjord RIB Safari & Undredal Cheese Tasting
Norway

Loved the rib Safari trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Waterfall Hike & Stegastein Viewpoint Experience
Waterfall Hike & Stegastein Viewpoint Experience
Norway

It was a very hazy day, but still enjoyable to see the view

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Flåm
Explore Flåm
Flåm

I did not enjoy the city of Flam. Alesund is a much prettier area without the cruise ship. We also took a very short hike and I would’ve enjoyed a longer one. Fjord Safari is an excellent organization and their guides are informative and fun.

Quality of Experience
Jumping in the Fjord was the best
Self-Guided Oslo Exploration
Self-Guided Oslo Exploration
Oslo

I don’t believe we used this information. We had Reed on our own about Oslo and chose to do some things

Quality of Experience
We enjoyed Ola
Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Nov 24, 2025

I sincerely appreciate you taking some time to write out a review and share all of these amazing pictures, Anne!

Those cruise ships coming in & out of Flåm can certainly hinder the views that the charming little village normally have, but I'm glad Ålesund was such a great experience and you loved being out on the water, especially with FjordSafari, they're one of my favorite tour operators to work with!

Great Trip by KimKim
Italy | Sep 7 - Sep 23, 2025

Adriana
Adriana P.
Dallas, TX | Reviewed on Sep 26, 2025
Venice was beautiful and a wonderful experience. Very romantic. Our guide, Sara, was great. Very friendly, good personality and an informative guide. Roberta and Alexandra were also great guides. We really enjoyed Murano and our private tour of the glass factory. Then we went to Burrano where we enjoyed the colorful houses and their reflections on the water. We were able to get some beautiful pictures.
Cinque Terre was marvelous. Our hotel, La Torretta, was beautiful and the staff was...
Read more

Venice was beautiful and a wonderful experience. Very romantic. Our guide, Sara, was great. Very friendly, good personality and an informative guide. Roberta and Alexandra were also great guides. We really enjoyed Murano and our private tour of the glass factory. Then we went to Burrano where we enjoyed the colorful houses and their reflections on the water. We were able to get some beautiful pictures.
Cinque Terre was marvelous. Our hotel, La Torretta, was beautiful and the staff was exceptional. The views were outstanding. The breakfasts were amazing. We would definitely stay at this hotel again. Our guide, Sandra, was friendly, helpful and she gave us a lot of history and information. She was also exceptional!
Rome was beautiful. Wish we could have spent a few more days here so that we didn't have to pack a lot into 2 full days.
The one thing I would change is the train rides. I would of preferred to ride in first class.

Hotel Reviews
Parlamento Boutique Hotel
Rome

Parlamento Boutique Hotel is in a good location. It was a little difficult to find the entrance but we found our way. The walls of the hotel are a little thin. We could hear water running between the walls. We figured someone had showered and the water was running down the pipes. The room was roomy and very clean. They even had a small refrigerator in the room which was really nice. They serve breakfast every day but we did not eat at the hotelt because one day our tour started early & there was a strike happening that day so we had to leave early. And the other day we wanted to get to the Trevi Fountain early. Andreo, worked the front desk for like 2 days straight, was a wonderful person. If we needed anything he took care of it!! He can help you find a restaurant, convenience store, liquor store. Anything you need. Very nice and happy to help the guests staying at the Parlamento. I don't know how much they charged for the room because our travel agent booked our rooms, train tickets & tours. I should ask for an itemized bill LOL.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Torretta
Manarola

This is a very unique hotel. The room we had was small but it had a queen sized bed and the room had everything we needed. One is not going to spend that much time in your hotel room. The patio where they serve a delicious breakfast and has a beautiful view of the ocean was incredible. They offer several choices for breakfast, coffee and Prosecco. The patio is a lovely place to enjoy your happy hour. They also have a hot tub for the use for guests. You will enjoy this after all the walking you will do. It is also a small hotel, maybe 14 rooms but they offer all you will need. We enjoyed being guests at La Torretta!

Authenticity & Character
Every room is different and unique!
Location
Staff
Their friendliness and attentiveness to their guests
Cleanliness & Comfort
Local specialist: Arianna Zampieri
Arianna
Arianna Zampieri
Local specialist in Italy | Replied on Sep 29, 2025

Hi Adriana,
Thank you for sharing your wonderful feedback!
We’re delighted your group enjoyed the beauty, culture, and hospitality throughout your journey, as well as the warmth and knowledge of your guides. Your kind words about the accommodations, staff, and experiences mean a lot. We appreciate your suggestions and look forward to welcoming you again in Bella Italia!
Arrivederci from the whole Storywalking team :)

My friend and I had a wonderful time in Norwa...
Norway | Sep 10 - Sep 19, 2025

N
Nancy B.
Seattle, WA | Reviewed on Sep 26, 2025
My friend and I had a wonderful time in Norway.
From the accommodations to transportation, everything was well planned and went smoothly. We especially appreciated the opportunities to walk around neighborhoods as well hike various trails. Each excursion was well worth the time; we never felt rushed.
Read more

My friend and I had a wonderful time in Norway.
From the accommodations to transportation, everything was well planned and went smoothly. We especially appreciated the opportunities to walk around neighborhoods as well hike various trails. Each excursion was well worth the time; we never felt rushed.

Hotel Reviews
Thon Hotel Spectrum
Oslo

A bit out of the way, but otherwise just fine.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Torget
Bergen

Our original room had absolutely no view, so we asked if there was a room available with a view. The staff kindly changed our room to the front of the hotel and we then had a delightful view of Bergen! It was lovely to see all of the activities below.

Authenticity & Character
Location
Convenient to everything!
Staff
Very kind and helpful!
Cleanliness & Comfort
Dragsvik Fjordhotell
Balestrand
Authenticity & Character
Location
Quiet and authentic.
Staff
Very friendly and accommodating.
Cleanliness & Comfort
Hotell Bondeheimen
Oslo
Authenticity & Character
Great breakfast!
Location
Cleanliness & Comfort
Flåm Marina
Flåm
Authenticity & Character
The room was great!
Location
We were glad to be on the quieter side of Flam, away from the cruise ships. Unfortunately there was a large yacht at the dock in front of the hotel for our entire stay.
Staff
Very helpful and friendly staff.
Cleanliness & Comfort
Activity Reviews
Fjord Cruise to Rosendal
Fjord Cruise to Rosendal
Bergen

Lovely ride on the ferry and a beautiful walk to the waterfall. That’s about all we had time for.

Quality of Experience
Depart Norway
Depart Norway
Norway

Driver was friendly and prompt.

Edvard Munch Museum in Oslo
Edvard Munch Museum in Oslo
Oslo

Not our cup of tea.

Self-Guided Hiking in Bergen's Seven Mountains
Self-Guided Hiking in Bergen's Seven Mountains
Bergen

It was raining and there was no view. The ride was fun. Once up, once down!

Food & Culture Walk
Food & Culture Walk
Bergen

The young lady who was our guide was friendly and knowledgeable. Food was good.

Quality of Experience
Guides, Drivers and Staff
Transport
It was a nice walk through Bergen.
Fløibanen  Funicular Ticket
Fløibanen Funicular Ticket
Bergen

It was raining so we had no view. What can you say; it was Norway!

Quality of Experience
Self-Guided Bergen Exploration
Self-Guided Bergen Exploration
Bergen
Fjærlandsfjord Cruise & Bøyabreen Glacier Visit
Fjærlandsfjord Cruise & Bøyabreen Glacier Visit
Balestrand
Quality of Experience
Beautiful scenic ride! Nice short hike to view the glacier.
Guides, Drivers and Staff
Transport
Visit St. Olaf's Stave Church
Visit St. Olaf's Stave Church
Balestrand
Self-Guided Exploration Balestrand
Self-Guided Exploration Balestrand
Balestrand
Quality of Experience
Fjord RIB Safari & Undredal Cheese Tasting
Fjord RIB Safari & Undredal Cheese Tasting
Norway

Great rib boat ride! Beautiful scenery, knowledgeable and friendly guide. Cheese tasting with the history was great!

Quality of Experience
Guides, Drivers and Staff
Transport
Self-Guided Hike to Brekkefossen
Self-Guided Hike to Brekkefossen
Flåm

Beautiful hike! Well worth the 500 + stone steps if you aren’t in a hurry.

Quality of Experience
Ægir Viking Meal Experience
Ægir Viking Meal Experience
Norway

Food was delicious and interesting. Service was friendly and pleasant.

Quality of Experience
Explore Flåm
Explore Flåm
Flåm
Self-Guided Oslo Exploration
Self-Guided Oslo Exploration
Oslo

Since we were not interested in a city experience, an afternoon was long enough for us to see the sights.

Quality of Experience
Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Nov 24, 2025
Thank you so much for sharing your detailed review. We’re delighted to hear that you and your friend had a wonderful time in Norway and that the trip felt smooth and well planned from start to finish. It’s great to know you enjoyed the mix of scenic hikes, neighborhood exploring, and cultural experiences along the way. We truly appreciate your thoughtful feedback on each hotel and activity. It’s wonderful that many of the stays and excursions stood out for their friendly staff, comfort, and... Read more

Thank you so much for sharing your detailed review. We’re delighted to hear that you and your friend had a wonderful time in Norway and that the trip felt smooth and well planned from start to finish. It’s great to know you enjoyed the mix of scenic hikes, neighborhood exploring, and cultural experiences along the way.

We truly appreciate your thoughtful feedback on each hotel and activity. It’s wonderful that many of the stays and excursions stood out for their friendly staff, comfort, and beautiful surroundings, and we’ll also keep your notes about views and locations in mind as we continue to refine our recommendations.

Thank you again for taking the time to share your experience. We’re so glad we could help plan your Norway adventure, and we’d love to assist you again whenever you’re ready for your next trip.

Warm regards,
Alex + kimkim Team

Jane and her team were fantastic - we had a w...
Ireland | Sep 16 - Sep 22, 2025

E
Ellen D.
Denver, CO | Reviewed on Sep 26, 2025
Jane and her team were fantastic - we had a wonderful trip. Felt like we really had an opportunity to experience a lot of Ireland in a week! Read more

Jane and her team were fantastic - we had a wonderful trip. Felt like we really had an opportunity to experience a lot of Ireland in a week!

Hotel Reviews
Clontarf Castle Hotel
Dublin 3

This was a lovely last night in Dublin. I was actually coming down with something and the comfort and luxury of the castle was a relief and relaxing. We normally try to eat away from our hotels, but enjoyed the Knight's Bar. Very cool vibe.

Authenticity & Character
Beautiful - incredible job of creating a modern hotel inside an old castle
Location
Was close to the airport which we appreciated on our last night
Staff
Had a weird encounter on check out with staff member who told us he hadn't heard of Europe-wide hack on airports check-in software and he didn't believe anything in the media.
Cleanliness & Comfort
Foley's Townhouse Killarney
Killarney

Liked the location in the center of Killarney - breakfasts were fantastic!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Galmont Hotel & Spa
Galway

Liked the location near city center, but having to take two elevators and walk to our room was a little inconvenient. It was a little on the corporate side for my taste.

Authenticity & Character
Too corporate feeling
Location
Staff
Cleanliness & Comfort
The Mont Hotel
Dublin 2

Great location in Dublin city center. Comfortable and top notch!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Killarney National Park Jaunt - From Park to Castle
Killarney National Park Jaunt - From Park to Castle
Ireland

Our driver was highly entertaining - we thought this might be a little too hokey touristy, but we learned a lot from the driver and enjoyed the entire experience. Beautiful day!

Quality of Experience
The driver was funny and informative
Guides, Drivers and Staff
Transport
Aran Islands and Cliffs of Moher Day Cruise sailing from Galway
Aran Islands and Cliffs of Moher Day Cruise sailing from Galway
Ireland

It rained like crazy but we enjoyed biking on the island despite the weather. Beautiful experience

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Sep 29, 2025

HI Ellen

Thank you for taking the time to share your feedback and experience of your recent trip to Ireland.

Looks like you had an amazing time and we loved working with you to create those special memories.

The team and I are thankful for your feedback as this will assist us with future planning.

We look forward to seeing you again in the future.

Thank you for choosing KimKim and High Point Holidays and we hope to see you travel with us again.

All the best, Jane & The Team

Our point of contact with Kimkim changed seve...
Ireland | Sep 14 - Sep 23, 2025

John
John O.
Flagami, FL | Reviewed on Sep 26, 2025
Our point of contact with Kimkim changed several times both before end during the trip. Most of the time, we didn't even know who our point of contact was. We were told that David would be our driver the entire time we were in Killarney, yet we never saw him for five days. He didn't respond to the one text we sent him. The one day we had a time constraint was our boat ride from Ross Castle in Killarney. We were told that Dave would arrive in his taxi at 9:45 AM. At 9:40 AM, I sent a text to... Read more

Our point of contact with Kimkim changed several times both before end during the trip. Most of the time, we didn't even know who our point of contact was. We were told that David would be our driver the entire time we were in Killarney, yet we never saw him for five days. He didn't respond to the one text we sent him. The one day we had a time constraint was our boat ride from Ross Castle in Killarney. We were told that Dave would arrive in his taxi at 9:45 AM. At 9:40 AM, I sent a text to Ireland Hike Bike and Dr. asking them where Dave was. Just after that, a taxi driver drove up and when we ask if he worked for Dave. He did not confirm or deny but said he was here to take two people to Ross's castle. We got in the cab and made it to Ross's castle in plenty of time. He gave us a card with his phone number on it so that we could contact his agency to get the return trip to our hotel. Since our itinerary said that we were to call Dave to get a ride back to the hotel, and since Dave had not shown up at our hotel to take us there, we called the number given us by the taxi cab driver when we got Ready to come back. A taxi arrived within five minutes and took us back to our hotel. At that point, I happen to check my texts, then I saw that Dave had been late and supposedly arrived at our hotel at perhaps 9:55 AM. Another text said that Dave had been waiting for us to take us back to the hotel. Since we thought we had to call Dave, we found that to be quite surprising. Also, we find it hard to believe that he would drive 30 minutes to pick us up when he hadn't dropped us off. On the plus side, we did get a refund from Kimkim for the €60 we spent for the two cabs, as the cab fair was supposed to be included in our itinerary.
Prior to that, we are expecting someone named Philip to pick us up in Galway at our hotel to drive us to the cliffs of Moher and then drop our luggage off at our hotel in Doolin. I looked on the map and saw that Doolin was on our way to the cliffs, so I decided to propose to Philip that he stop at our hotel so that we could drop off our luggage there, and then drop us off at the cliffs. Instead of Philip, a lady named Anne showed up to pick us up. I told Anne about my proposal to drop a luggage off first, and she seemed reluctant to do it for some reason. I mentioned to her several times that our hotel was in DOOLIN, but she corrected me so that I thought perhaps our hotel was in a small town near DOOLIN. Thank God, I asked her to drop the luggage off first, because she drove past the cliffs to a small town on the other side of the cliffs and pulled into the parking lot. We checked our itinerary, and that was not our hotel. So if we had not changed her plan, we would've ended up taking the bus to DOOLIN, and our luggage would've been in some hotel we wouldn't even know the name of in some town we never heard of a good 20 minutes away at least.

Local specialist: Joe Cotter
Dean
Dean Garrison
Local specialist in Ireland | Replied on Nov 26, 2025
Hi John Thank you so much for sharing your experience with us. We are truly sorry for the confusion and stress caused by the changes in your points of contact, the driver mix-ups in Killarney, and the challenges during your Galway–Doolin transfer. You should never have been left uncertain or feeling unsupported, and we sincerely regret that these issues affected your trip. We are taking immediate steps with our partners to improve communication and coordination so that future guests do not... Read more

Hi John

Thank you so much for sharing your experience with us. We are truly sorry for the confusion and stress caused by the changes in your points of contact, the driver mix-ups in Killarney, and the challenges during your Galway–Doolin transfer. You should never have been left uncertain or feeling unsupported, and we sincerely regret that these issues affected your trip. We are taking immediate steps with our partners to improve communication and coordination so that future guests do not encounter the same problems.

We deeply appreciate your patience and resourcefulness throughout these situations. Your feedback is invaluable in helping us improve, and we hope that despite these challenges, you were still able to enjoy the beauty of Ireland. We would welcome the opportunity to offer you a much smoother experience on any future trips and show you the quality of service we strive to provide.

Kind Regards

Dean

Lugano was out favorite. Having. Very good w...
Switzerland | Sep 15 - Sep 25, 2025

D
Doug B.
Chicago, IL | Reviewed on Sep 26, 2025
Lugano was out favorite. Having. Very good weather there helped. While our choice to travel by train, we took on an itinerary requiring we do so every other day plus a couple of other touristic/panoramic trains. In retrospect, would spend a bit more time in each of fewer places. Would also strongly consider going to less commonly visited sites. Even slightly past peak season, the big ones like Jungfrauloch, the Gornegrat, crowded. Switzerland is gorgeous, especially the mountains,... Read more

Lugano was out favorite. Having. Very good weather there helped. While our choice to travel by train, we took on an itinerary requiring we do so every other day plus a couple of other touristic/panoramic trains. In retrospect, would spend a bit more time in each of fewer places. Would also strongly consider going to less commonly visited sites. Even slightly past peak season, the big ones like Jungfrauloch, the Gornegrat, crowded.

Switzerland is gorgeous, especially the mountains, valleys and lakes. Food is ridiculously expensive and most often not great. A few standouts: Der Werkstadt and Einhor n (pizza) in Lucerne, Taverne in Interlaken and Marlo (also pizza, pasta) in Zermatt. Zunfthaus Zur Waag in Zurich was very good for traditional Swiss.

Hotels: Villa Principe Leopoldo in Lugano excellent, but is up a hill requiring walking down, taking a car up or car both ways. Skip the restaurant there. Victoria Jungfrau in Interlaken also very good incl changing our room due to noise from adjoing property (a Hooters and a Casino). Huge spa there we didn't take advantage of. Wellenberg in Zurich ok, but has portable, noisy a/c units. 22 Summits in Zermatt, small, modern but also no a/c. Very nice sauna there but only open 4-9? Art Deco Montana in Lucerne also very nice and has its own funicular (also up a hill).

Unfortunately, we had cloudy days both at Jungfrauloch and Gornegrat limiting views from top. The small towns there, Grindewald and Lauterbrunnen, cute enough but also touristy. With a deeper dive, maybe a car, would try to find smaller towns that arent on everyone's list.

Hotel Reviews
22 Summit Boutique Hotel
Zermatt

Lime the room design, otherwise just ok. Staff friendliness varied. Also no a/c despite being a newer build. Had to sleep with window/door open. Would go for a higher floor, a room ending in 02 or 03 on Matterhorn side Has saunas and small outdoor whirlpool. But not open until 4 pm..d then only until 9. Breakfast here was the least elaborate.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Victoria Jungfrau Grand Hotel & Spa
Interlaken

At first booked a Spa room. Huge. Modern decor. But no a/c. Also a long walk from main part of hotel. Then there was loud music from next door. They accommodated a room switch to first floor front of main building. Much better. Though older, had central a/c and a view across park to mountains.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Art Deco Hotel Montana
Luzern

Had great views, room with a whirlpool on balcony. Has own funicular as also on hill.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Principe Leopoldo
Lugano

Beautiful view, very large room. Best we stayed in during trip. Only issues are that it's up a big hill from town so going out, coming back takes time. Car back up at least. The one star Michelin restaurant there was bad. They emphasized things like table side prep of beef tartare (which we didn't order), slat baked fish for two....portions small and nothing tasted especially good. One fish dish was overwhelmingly funky.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boutique Hotel Wellenberg
Zurich

Good location. We stayed there first and last night. Had 508 first night. Small "family" room meaning a bed and pull out couch. 408 last night, much bigger.

Authenticity & Character
Real central a/c.
Location
Easy to get to things, most no more than 20 min walk
Staff
Cleanliness & Comfort
Activity Reviews
Gornergrat panoramic train (return day-ticket & Priority boarding)
Gornergrat panoramic train (return day-ticket & Priority boarding)
Switzerland

Some very nice views going up and back. Unfortunately, again, we had a cloudy, rainy day, obscuring views at top

Quality of Experience
Transport
Jungfraujoch, Top of Europe (tickets and seat reservation)
Jungfraujoch, Top of Europe (tickets and seat reservation)
Switzerland

Bad weather made the rides up and down the best part as there was no view at all from top. Very touristy at top--exit through the gift shop type place. Went to Lauterbrunnen on way down. Could be cute but the one main street is mostly tourist-oriented shops

Quality of Experience
Transport
Cruise on Lake Thun: from Interlaken to Thun (& return by train)
Cruise on Lake Thun: from Interlaken to Thun (& return by train)
Interlaken

Very crowded. Hard to get a place to sit. 2hrs+ with maybe 10 stops between Interlaken and Thun. Thun not that special. Good view from castle/church.

Quality of Experience
Transport
Free time in the charming Mürren
Free time in the charming Mürren
Switzerland

We didn't get to Murren. Took 2 hrs to get to Thun (skip), not enoufh time left to then also go to Murren. Would take cable car from midway up Jungfrau if you want to go

Self-guided day to Mount Rigi, the Queen of Mountains
Self-guided day to Mount Rigi, the Queen of Mountains
Lucerne

Mountain itself would be 4 starts. Getting there takes a 1+ hr ferry ride which was very crowded.

Quality of Experience
Transport
Lucerne Private Guided Walking Tour
Lucerne Private Guided Walking Tour
Lucerne
Quality of Experience
Guides, Drivers and Staff
Private Walking Tour - History & Mystery of Zurich
Private Walking Tour - History & Mystery of Zurich
Zürich
Quality of Experience
Guides, Drivers and Staff
Swiss Travel Pass
Swiss Travel Pass
Switzerland

Essential if using train system. Can be confusing as for some things like the panoramic trains to Gornegrat and Jungfrauloch you need a separate tickets and another for a reservation. One had assigned seats, one didn't. Trains were fairly crowded. Always able to get a seat but not always easy. This pass also works for ferry boats.

Quality of Experience
Better than US trains by far
Guides, Drivers and Staff
Had two short tours, one in Zurich and one in Lucerne. Both very nice.but not essential
Transport
Drivers used for certain transfers, all on time, nice cars
Local specialist: Natalia L.
N
Natalia L.
Local specialist in Villefranche sur Saône | Replied on Sep 29, 2025

Dear Doug,
Thank you for taking the time to write a review! :) It will definitely help us in planning future travels.
We wish you more amazing adventures and great trips.

Javier at Machu Pichu was amazingMateo drive...
Peru | Sep 15 - Sep 25, 2025

M
Michelle O.
Ashburn, VA | Reviewed on Sep 26, 2025
Javier at Machu Pichu was amazing
Mateo driver for Rainbow Mountain was also excellent as well as our tour guide I believe Judith
Read more

Javier at Machu Pichu was amazing
Mateo driver for Rainbow Mountain was also excellent as well as our tour guide I believe Judith

Activity Reviews
Shared  Palcoyo Trek: Small group
Shared Palcoyo Trek: Small group
Cusco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hiram Bingham Belmond train to Machu Picchu
Hiram Bingham Belmond train to Machu Picchu
Cusco

great staff and attention to detail!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Tour to Moray & Maras: Lunch with Views
Private Tour to Moray & Maras: Lunch with Views
Peru
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Transfer from Paracas to Lima: Ballestas Islands & Nasca Lines
Private Transfer from Paracas to Lima: Ballestas Islands & Nasca Lines
Peru

the tour itself in the air is very long and was a bit too much with all the flying back and forth for each side

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private transfer to {{end_location}} +Lunch+Tacama+Winery+Tasting+Huacachina Adventure
Private transfer to {{end_location}} +Lunch+Tacama+Winery+Tasting+Huacachina Adventure
Peru
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Io Gillhuber
Io
Io Gillhuber
Local specialist in Peru, Cusco | Replied on Oct 02, 2025

Thank you so much for your kind review, Michelle.
We truly appreciate your feedback, it means a lot to us and helps us continuously improve our services to create the best possible experiences for our travelers.
I’ll be sure to pass on your wonderful words to Javier, Mateo, and Judith, they’ll be delighted to hear them.
It was an honor for me to help design the personalized journey you envisioned, and a real pleasure for the entire Andean Travel Experience team to welcome and accompany you here in Peru.

Thank you once again for choosing to travel with us!

I wish you all the best,
Io

Every Detail Taken Care Of
Croatia | Aug 19 - Aug 30, 2025

C
Carolyn S.
Ashburn, VA | Reviewed on Sep 25, 2025

Sarah did a wonderful job planning my island-hopping trip to Croatia, and filling it with incredible opportunities to experience the people, history, and culture of this fascinating country. It was phenomenal to have every single logistic covered, and know that she’s only a text away if anything came up. All of the tour guides we met along the way were engaging professionals who knew their stuff, and just as important, were locals who were speaking from their own lives and experience. I would recommend Sarah again in a heartbeat.

Local specialist: Sarah Cosic

Took all the detail and made our vacation effortless
Croatia | Sep 4 - Sep 10, 2025

Nancy
Nancy K.
Atlanta, GA | Reviewed on Sep 25, 2025
Nikola is so thorough and organized. We had just six days in the Croatian islands and he helped a relax and tour just enough to appreciate the special sights and culture of Brac, Hvar, and Korcula. We prefer to site-do, rather than site-see, and Nikola found experiential tourism opportunities for us without overbooking our time. Read more

Nikola is so thorough and organized. We had just six days in the Croatian islands and he helped a relax and tour just enough to appreciate the special sights and culture of Brac, Hvar, and Korcula. We prefer to site-do, rather than site-see, and Nikola found experiential tourism opportunities for us without overbooking our time.

Hotel Reviews
ECO Aparthotel The Dreamers's Club
Lumbarda

natural, whole foods served. large apartment with outdoor terrace. Quiet and restful. Had to depart early one morning and the staff made sure we had breakfast to take with us.

Location
just where we needed to be
Staff
Beach Bay Hvar
Hvar

walk to everything--water taxi stand close by.

Location
view for the water
Villa Giardino
Bol

just as described, well located. Amazing breakfast and helpful staff.

Location
Activity Reviews
Sea Kayak Tour on Korčula
Sea Kayak Tour on Korčula
Korčula

Fun and challenging -- even for experienced kayakers. equipment was well maintained. Loved the authentic home-baked travel snacks and the beverages at the stops. Nothing like seeing an island from the water and the beach!

Quality of Experience
instruction and equipment was excellent.
Guides, Drivers and Staff
thanks again to the whole family.
Transport
we walked to the start and didn't require any return transportation.
Private Lumbarda Wine Tour & Konoba Dinner
Private Lumbarda Wine Tour & Konoba Dinner
Korčula

A highlight of our vacation. Adored the cozy dinner at the Konoba--excellent food and choice of location near the water.

Quality of Experience
Food
Guides, Drivers and Staff
everyone timely and safe
Transport
Hvar Half-Day Private Island Tour (Afternoon)
Hvar Half-Day Private Island Tour (Afternoon)
Hvar

Learned a lot. really experienced the history of the island. Gentle walking and safe.

Brač Discovery E-bike Tour
Brač Discovery E-bike Tour
Croatia

Tin was a helpful and enjoyable guide. If you like to see more--take this bike tour. Much culture and scenery. I injured my elbow while biking, my fault; he took care of everything. Quite safe and enjoyable.

Local specialist: Nikola Vojvodić
Nikola
Nikola Vojvodić
Local specialist in Zagreb | Replied on Dec 31, 2025

Thank you so much for your wonderful review! 😊 I'm thrilled to hear that I could help you and James to experience the best of Croatia's islands in a relaxed and meaningful way. It was a pleasure working with you to craft a tailored itinerary that fit your style. As you look back on the memories from last year and welcome the new year, I hope the beauty of Croatia stays with you. Hvala vam puno (thank you very much) again, and I hope to welcome you back to Croatia soon! 🎉

Thank you, Helena, for your knowledge, help and to your listening and understanding of our needs!
Portugal | Aug 29 - Sep 23, 2025

John (Greg)
John (Greg) B.
Canada | Reviewed on Sep 25, 2025
Helena fielded all of our questions promptly and set us on a great course for our adventures. Chosen hotel rooms were marvelous and the at home meal with locals and our train trips were great learning experience. Intergration of the kimkim front and back ends of our trip with our separate Camino was done seamlessly. As with any large and long endeavor, there were out of Helena's and our control, some transport hiccups that Helena and her team picked up for us and resolved quickly and... Read more

Helena fielded all of our questions promptly and set us on a great course for our adventures. Chosen hotel rooms were marvelous and the at home meal with locals and our train trips were great learning experience. Intergration of the kimkim front and back ends of our trip with our separate Camino was done seamlessly.

As with any large and long endeavor, there were out of Helena's and our control, some transport hiccups that Helena and her team picked up for us and resolved quickly and effectively.

this was our 3rd kimkim trip and we look forward to our next outing organized by kimkim.

Hotel Reviews
Pestana Porto - A Brasileira
Porto

A short great historical walk to St. James and for a zillion options for food. Give the historical hotel, we figured out how to use the elevators after a day of being the maze!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bairro Alto Hotel
Lisboa

We were right there for near waterfront views and fun.

Authenticity & Character
Location
Cleanliness & Comfort
Urban Hotel GL
Madrid

Rooms were great and the location with walks in either direction were a delight.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Peneda-Gerês National Park Experience: Easy Hike & Cultural Experience
Peneda-Gerês National Park Experience: Easy Hike & Cultural Experience
Porto
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Visit of Porto
Private Guided Visit of Porto
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Sintra Heritage Hike: Hidden Secrets
Sintra Heritage Hike: Hidden Secrets
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer Airport to Hotel
Portugal

Transport contractors dropped the ball 3 times and we alternatively took taxis that kimkim reimbursed us for. May had been better just to use taxis in the first place.

Quality of Experience
Guides, Drivers and Staff
Transport
The Soul of Lisbon: Fado Dinner Experience
The Soul of Lisbon: Fado Dinner Experience
Portugal
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Toledo Highlights Day Excursion
Toledo Highlights Day Excursion
Madrid
Quality of Experience
Guides, Drivers and Staff
Transport
Tapas & Tradition: A Madrileño Evening
Tapas & Tradition: A Madrileño Evening
Madrid
Quality of Experience
Food
Guides, Drivers and Staff
Transport
An Evening of Flamenco
An Evening of Flamenco
Madrid
Quality of Experience
Guides, Drivers and Staff
Transport
Walking Madrid’s Old Town
Walking Madrid’s Old Town
Madrid
Quality of Experience
Guides, Drivers and Staff
Transport
Dinner With Locals: A Homemade Portuguese Experience
Dinner With Locals: A Homemade Portuguese Experience
Lisbon
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Sep 29, 2025

Hi Greg and Eileen,

Thank you for your kind words and for trusting kimkim again with your travels. I am so happy to know you liked and enjoyed the trip so much. 🤩

I am delighted that the hotels, local experiences, and Camino integration worked well for you, and I appreciate your patience with the transport hiccups—we are glad we could resolve them quickly.

From the Espíritu Travel team, we are here to help with your next dream trip, in a different area of Spain or Portugal, or exploring new horizons in Italy or Morocco.

Warmest regards,
Helena

We had a wonderful trip through Iceland. Gum...
Iceland | Sep 8 - Sep 19, 2025

Mark
Mark F.
Newark, NJ | Reviewed on Sep 25, 2025
We had a wonderful trip through Iceland. Gummi took care of EVERYTHING for us. The daily driving map routes he prepared for us made our 2800 km total drive simple. All reservations were perfect. He was always available if we needed help or had a question. His additional inputs during our drive suggesting good viewing places to see the northern lights were spot on. The hotels he booked for us were wonderful. His advice for tourist spots and restaurants were great. I'd really like to... Read more

We had a wonderful trip through Iceland. Gummi took care of EVERYTHING for us. The daily driving map routes he prepared for us made our 2800 km total drive simple. All reservations were perfect. He was always available if we needed help or had a question. His additional inputs during our drive suggesting good viewing places to see the northern lights were spot on. The hotels he booked for us were wonderful. His advice for tourist spots and restaurants were great. I'd really like to give Kim Kim, and especially Gummi, 6 stars, but the system limits this to 5. We have already recommended Kim Kim to several of our friends who have expressed an interest in a similar trip.

Hotel Review
Sigló Hótel by Keahotels
Siglufjörður

My favorite little town by far. Brightly lit streets (we went for a walk late at night and had no concerns). Quaint little fishing village. Everyone we met was super friendly. I had a smile on my face the whole time I was here - and the hotel personifies this town. Wonderful spa. Great food. Nice rooms. They seemed to pamper us for our short stay. If I go back to Iceland, I just may spend my whole time here!

Authenticity & Character
perfect fit for the village. Felt like I was in an New England fishing village, but up to date.
Location
Staff
Cleanliness & Comfort
Activity Reviews
Víðgelmir Lava Cave Experience
Víðgelmir Lava Cave Experience
Iceland

Guide was educational and lots of fun. Amazing underground formations.

Quality of Experience
Whale Watching Safari by Traditional Boat
Whale Watching Safari by Traditional Boat
Iceland

RATS - due to 10 foot waves, this was cancelled. Only flaw (beyond anyone's control) of out whoel trip. Did get a prompt refund.

Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Sep 25, 2025

Wow, thank you for the amazing review! It really makes me happy reading how much you enjoyed the trip. I agree, Siglufjörður is one of my favourite towns in Iceland and the hotel is amazing.

Shall I start planning your return? :D

Until next time, take care my friends!

Gummi

Amazing
Iceland | Sep 14 - Sep 24, 2025

T
T L.
the Netherlands | Reviewed on Sep 25, 2025

The entire process of planning the trip to Iceland was so overwhelming to me I just couldn’t get started. I am so happy to have found kimkim. Gummi was amazing and so helpful with getting everything organized and booked for us! When an excursion was cancelled due to weather conditions he quickly informed us and helped us to find some alternative activities for the day.

Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Sep 25, 2025

I am so happy I was able to help and that you enjoyed the trip!

I do hope we'll see you in Iceland again!

All the best
Gummi

25th Anniversary trip to Italy!!
Italy | Aug 28 - Sep 6, 2025

Holly
Holly B.
Ashburn, VA | Reviewed on Sep 25, 2025
Our trip to Italy for our 25th Anniversary was incredible in every way! Working with Eleonora, our local travel specialist, was so easy. We really appreciate the guidance and suggestions she made during the planning process as we figured out which cities we wanted to visit and what we wanted to do. Instead of us spending days/weeks researching every detail about what to do and where to stay, Eleonora shared ideas from what other travelers have enjoyed and recommended. She set up... Read more

Our trip to Italy for our 25th Anniversary was incredible in every way!

Working with Eleonora, our local travel specialist, was so easy. We really appreciate the guidance and suggestions she made during the planning process as we figured out which cities we wanted to visit and what we wanted to do. Instead of us spending days/weeks researching every detail about what to do and where to stay, Eleonora shared ideas from what other travelers have enjoyed and recommended. She set up the best tours with the best tour companies, arranged all of our transportation between cities and selected amazing hotels in our budget! Our hotel in Rome even had a personal roof top deck and bottle of champagne awaiting us! What a delightful surprise!

Where kimkim really exceeded our expectations was in answering our questions during the trip and helping us problem solve. When we needed clarification on something on our itinerary, we were able to chat with someone from the team quickly to get our answers. When we learned there was a train strike planned for one of the last days of our trip, Gabriele acted quickly to adjust our travel plans between cities, so we wouldn't find ourselves stranded. He even called our hotel to request breakfast boxes since we had a new early morning departure planned. It was something that could have been a real travel headache and messed up the end of our trip, but instead it was quickly taken care of by kimkim.

Thank you, Eleonora, Gabriele, Lorenzo and the kimkim team for the trip of a lifetime!

Hotel Reviews
Antica Locanda Leonardo
Milan
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Hotel Argento
Levanto

LOVED this hotel! We LOVE LOVE LOVED the breakfasts and dinner we had here- we are actually still talking about the food daily and we have been home for a few weeks. This hotel is outside of the 5 villages of Cinque Terre but let me tell you its OK. This is kind of what makes it better and more relaxing. It is quiet there with beautiful views. There is a quick walk you can make to the train station- it is kind of like a nature trail, so might not be the best options for strollers or luggage. They also have a shuttle that is easy to take. Then its a quick few minute train ride to the other towns you will want to visit. We enjoyed having a drink while relaxing at the pool. The service was great. Again - the food was AMAZING!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Il Guelfo Bianco
Florence

Updated rooms. Great location. Nice breakfast options.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Navona Colors
Rome

Great service. Quaint little hotel, central to so much. Delicious breakfast. Private rooftop deck in the penthouse was amazing and one of my favorite parts of the trip.

Authenticity & Character
We walked everywhere in Rome and this hotel seemed to be pretty central.
Location
Staff
Loved the friendly front desk - gave great food suggestions. Breakfast staff also great.
Cleanliness & Comfort
Activity Reviews
Cinque Terre group boat tour
Cinque Terre group boat tour
Italy

LOVED this! We had spent a few days hiking and walking through Cinque Terre. Seeing it all from the boat tour was extra special. We have the most amazing pictures from this trip. We enjoyed the wine and food on the boat. And even took a swim!

Quality of Experience
Guides, Drivers and Staff
Transport
Day trip in the Tuscan countryside, wine tour, lunch and guided visit to San Gimignano
Day trip in the Tuscan countryside, wine tour, lunch and guided visit to San Gimignano
Italy

We LOVED this tour. It was great to see different wineries. We learned so much, drank amazing wine, enjoyed a delicious lunch and even met some new friends on our tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Visit to the Colosseum, Palatin Hill and Roman Forum
Guided Visit to the Colosseum, Palatin Hill and Roman Forum
Rome

Our guide was great! He was entertaining, informative and fun to spend the day with.

Quality of Experience
Guides, Drivers and Staff
Transport
Semi private tour of Vatican Museum,  Sistine Chapel and St. Peter Basilica
Semi private tour of Vatican Museum, Sistine Chapel and St. Peter Basilica
Rome

There are so many tour companies when you visit the Vatican. I really liked how our tour guide pulled us off to the side when she gave us information instead of some who kind of rudely stop in the center of everything. This was one of my most favorite parts of our trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Eleonora Arrigoni
Eleonora
Eleonora Arrigoni
Local specialist in Milan | Replied on Oct 15, 2025

Hi Holly,
Thank you so much for your kind words! We’re thrilled that we could make your 25th Anniversary trip so special, from the hotels and tours to the seamless transportation and thoughtful surprises like the champagne on your Rome rooftop. We’re also glad Gabriele and the team could help solve any unexpected issues, like the train strike, so your trip stayed stress-free. It was an absolute pleasure planning this experience for you, and we hope to create many more unforgettable journeys together!
Hope to welcome you soon in Italy!
Regards,
Eleonora

What an amazing trip. Mar helped me plan the ...
Norway | Sep 4 - Sep 18, 2025

anne
anne b.
Newark, NJ | Reviewed on Sep 25, 2025
What an amazing trip. Mar helped me plan the perfect vacation. Our excursion guides especially Eirik from the Bergen Past & Present Tour, and Geir, the Northern Lights photographer went above and beyond to insure our time with them was a memorable one. I loved the fact that both Fenne and Mar checked on us throughout the entire trip to make sure we were OK or if we had any questions or concerns. I truly appreciated this. Read more

What an amazing trip. Mar helped me plan the perfect vacation. Our excursion guides especially Eirik from the Bergen Past & Present Tour, and Geir, the Northern Lights photographer went above and beyond to insure our time with them was a memorable one. I loved the fact that both Fenne and Mar checked on us throughout the entire trip to make sure we were OK or if we had any questions or concerns. I truly appreciated this.

Hotel Reviews
Henningsvær Rorbuer
Henningsvær

We stayed here for about 8 days. They allowed us to get into our rorbu as soon as it was ready even if was before check in. I really appreciated this after so much travel. The help at the office was exceptional!!! We absolutely loved Alexandra and Alejandro who we were consulting for everything. They truly love their jobs. We couldn't thank them enough. They helped make our time in Norway so special!!!

Authenticity & Character
Location
Live Henningsvær
Cleanliness & Comfort
Our Rorbu was perfect!
Clarion Hotel Admiral
Bergen

Our room was clean and the view across the harbor was beautiful. The staff were super nice and helpful. The breakfast was awesome!

Authenticity & Character
Location
Centrally located. In walking distance to everywhere we wanted to go.
Staff
Super helpful.
Cleanliness & Comfort
Very clean and very comfortable
Activity Reviews
Lofoten Islands Fishing Excursion
Lofoten Islands Fishing Excursion
Svolvær

This based solely on my husband's view as he is a fisherman. I was sea sick. Lol. Too short of a trip for him.

Quality of Experience
Guides, Drivers and Staff
Northern Lights Hunt for Photographers
Northern Lights Hunt for Photographers
Svolvær

Our guide, photographer Geir Notnes, took every measure to make sure our group saw the Northern Lights. He helped us with our cameras and/phone cameras to take the best pics as possible. We stopped in three or four different locations to see this amazing phenomenon in different landscapes. He also gave us a lesson on why is happens and how to recognize them.

Quality of Experience
Guides, Drivers and Staff
Transport
Folgefonna Glacier Hike with Hardanger Fjord Cruise
Folgefonna Glacier Hike with Hardanger Fjord Cruise
Bergen

It was a long day but so worth it! It was just the right fitness level for everyone in our group. It was an experience I'll never forget. Our guide was fit, knowledgeable, and took our safety as top priority. We felt a little rushed on the Glacier but still managed to get some great pics.

Quality of Experience
Guides, Drivers and Staff
Safety was her first priority!
Transport
Norwegian bus service was safe, comfortable and scenic!
Past & Present City Walk
Past & Present City Walk
Bergen

It was a great way to start the trip. We wanted to familiarize ourselves with Bergen and some of its history before walking around ourselves. Eirik who was our guide was fun and so knowledgeable on everything about Bergen. We loved him!

Quality of Experience
Very interesting
Guides, Drivers and Staff
Eirik was super smart!
Local specialist: Mar Quiñones
Mar
Mar Quiñones
Local specialist in Kristiansand | Replied on Nov 07, 2025

Dear Anne :)),
Thank you so much for your wonderful review -and for sharing your memories with us! I’m so happy to hear that you had an amazing trip and that your guides helped make it truly memorable.
It was such a pleasure helping plan your Norway adventure, and I’d love to assist with any future travels whenever the time comes!
Warmest regards,
Mar

Once in a lifetime experience
Tanzania | Sep 8 - Sep 19, 2025

Ash
Ash R.
Flowing Wells, AZ | Reviewed on Sep 25, 2025
This was the our best vacation thus far. All the lodges we stayed at were amazing and the luxury stays we requested. While we missed the migration, the game viewing was what made this an unforgettable experience. We were able to see the big 5 and there is really no way to explain how it feels to see these animals in the wild.
Our guides - Anthony in Nairobi, David from the Ol Seki Mara, Hola in Arusha, Kaka and Jambo in Tanzania - were the best. They were very friendly and helpful. We’d...
Read more

This was the our best vacation thus far. All the lodges we stayed at were amazing and the luxury stays we requested. While we missed the migration, the game viewing was what made this an unforgettable experience. We were able to see the big 5 and there is really no way to explain how it feels to see these animals in the wild.
Our guides - Anthony in Nairobi, David from the Ol Seki Mara, Hola in Arusha, Kaka and Jambo in Tanzania - were the best. They were very friendly and helpful. We’d like to callout Kaka and Jambo specifically. They work really well together and pay attention to customer needs. Our son happened to mention early in the Tanzania section that he loves coffee and missed his afternoon caffeine. On our next all day game drive, they arranged for him to have coffee. It was extremely thoughtful. They also figured we didn’t want to have lunch in a crowded environment and they made sure we got to the Ngorongoro break spot ahead of the 50 vehicles that turned up an hour later. Their attention to our needs was noticed and appreciated.
We appreciate the time Stephan and Irene took to meet with us. And the accommodation for the last minute changes we made during our travel. The giraffe center experience in Nairobi was amazing.
We do have some feedback. The driving distances listed in the itinerary are very different from what we experienced. Getting the total distance travelled and not just what it takes to get to a place would have helped with our decisions on what we want to do. For example, on Sept 12, it shows 3 hours for travel time. It was actually a total of 6 hours or more and with the 5 hours it took for the hike, we had no time for anything else. We left at 6am and were back at 8pm. It was unfortunate since we didn’t get to spend any time in the coffee lodge itself. We had been looking forward to the tour they offer. We noticed similar travel time discrepancies in other places as well, including Zanzibar, which is what led us to cancel the tour we had scheduled.
Overall, we had a wonderful experience and looking forward to returning to our favorite places.

Hotel Reviews
Zuri Zanzibar

Beautiful location and the beach is amazing. Need to be aware of the additional taxes and charges levied by the government. This was unexpected and took us by surprise when we were checking out.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sanctuary Ngorongoro Crater Camp
Authenticity & Character
Location
In the middle of a forest. We had an elephant walk by the dining area in the evening. Amazing experience.
Staff
Cleanliness & Comfort
Luxury glamping with a hot water shower and heated blankets
Lemala Nanyukie Lodge
Authenticity & Character
Location
Beautiful views. We heard lions by the lodge in the night.
Staff
Cleanliness & Comfort
Arusha Coffee Lodge
Authenticity & Character
Beautiful property in the middle of the coffee estate
Location
Staff
Cleanliness & Comfort
Hemingways Ol Seki Mara
Authenticity & Character
Location
Beautiful views of the conservancy and opportunities to spot animals. We heard lions in the night by our room.
Staff
Very friendly and helpful
Cleanliness & Comfort
Villa Rosa Kempinski
Nairobi, Kenya
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Safari Experience at Ngorongoro
Full Day Safari Experience at Ngorongoro
Tanzania
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Maasai Culture and Heritage Tour
Maasai Culture and Heritage Tour
Tanzania
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Safari Experience at Serengeti National Park
Full Day Safari Experience at Serengeti National Park
Tanzania
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Hike on Mountain Kilimanjaro
Day Hike on Mountain Kilimanjaro
Tanzania
Quality of Experience
Food
Guides, Drivers and Staff
Transport
2nd Day Full Day Safari at the Maasai Mara
2nd Day Full Day Safari at the Maasai Mara
Kenya
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Stephan Meyer-Buenau
Stephan
Stephan Meyer-Buenau
Local specialist in Kenya | Replied on Sep 26, 2025
Hi Ash, Thank you so much for your thoughtful review! I’m absolutely thrilled to hear this was your best vacation yet and that the lodges, guides, and unforgettable game viewing, especially the Big 5, made it so special. Your kind words about Anthony, David, Hola, and especially Kaka and Jambo mean so much; it’s wonderful to hear how attentive they were to your family’s needs and how those thoughtful touches elevated your experience. I also truly appreciate your feedback on the travel... Read more

Hi Ash,

Thank you so much for your thoughtful review! I’m absolutely thrilled to hear this was your best vacation yet and that the lodges, guides, and unforgettable game viewing, especially the Big 5, made it so special. Your kind words about Anthony, David, Hola, and especially Kaka and Jambo mean so much; it’s wonderful to hear how attentive they were to your family’s needs and how those thoughtful touches elevated your experience.

I also truly appreciate your feedback on the travel times, it’s invaluable and will help us refine future itineraries to ensure expectations and experiences align even better. I’m delighted that you enjoyed meeting with Irene and me, and that the Giraffe Centre in Nairobi was such a highlight.

We’re so grateful you chose us to plan this journey, and I’m already looking forward to welcoming you back to your favorite places for even more memorable adventures!

Joao's experience and advise were invaluable ...
Portugal | Sep 15 - Sep 24, 2025

Brian
Brian M.
Chicago, IL | Reviewed on Sep 25, 2025
Joao's experience and advise were invaluable - guiding my wife and I through the planning process as well as while we were on the trip. All were glitch-free - quite important for us first-timers to Portugal. Traveling in the cities and in the regions we were in - as well as traveling to them/and through the country - was simple and stress-free. Of particular note are the service providers - transport and local guides - Joao used. They were knowledgeable, friendly, and engaging - well... Read more

Joao's experience and advise were invaluable - guiding my wife and I through the planning process as well as while we were on the trip. All were glitch-free - quite important for us first-timers to Portugal. Traveling in the cities and in the regions we were in - as well as traveling to them/and through the country - was simple and stress-free. Of particular note are the service providers - transport and local guides - Joao used. They were knowledgeable, friendly, and engaging - well done to all. We began our trip in Lisbon, then on to Porto via high-speed rail, then to Lagos via rented car and finished our trip for our flight home back in Lisbon. Doing so allowed us to see a great deal of this beautiful country. Like many others before us - allowing 2 weeks would have been better than our 10 days, but maybe another trip sometime!

Hotel Reviews
Meliá Lisboa Aeroporto
Lisbon

Hard to beat the proximity the airport - very walkable to terminal 1 - though a free shuttle to the airport is provided.

Authenticity & Character
Location
If you want close to the airport this one is for you.
Staff
Cleanliness & Comfort
Vila Galé Lagos
Lagos

Great location in terms access to the beach. A bit of a walk (not quite 2k) into town, but the walk is beautiful along the beach walkway. A large facility built to accommodate large touring groups and the summer throngs of visitors to the Algarve. The hotel lacks the cozy feel that boutique hotels have - but the pool and beach access are hard to beat. Food was so-so - especially the buffet-style dining built to for the masses. The smaller two non-buffet restaurants were better both for food and ambience.

Authenticity & Character
Large facility built to handle large numbers of guests.
Location
If you want the beach - hard to beat!
Staff
Cleanliness & Comfort
Exe Almada Porto
Porto

Located in the university area - very walkable to many of the sites of Porto. Highly recommend for this alone, but all other aspects of this hotel were excellent.

Authenticity & Character
Location
Located in the university area - very walkable to many of the sites of Porto.
Staff
While all of the places we stayed at had helpful, friendly staff - this one really stood out. Whether questions about laundry service, places to eat, getting around town, etc - staff was fantastic .
Cleanliness & Comfort
Hotel Lisboa Plaza
Lisbon

Great location in all respects - sites, restaurants, guides and other supporting providers. Many are easily walked to while others are just a short ride. Staff was very friendly and helpful - well-versed in English! (Thank you!)

Authenticity & Character
Boutique in nature, very much portrays the Portuguese culture.
Location
Great location in all respects - sites, restaurants, guides and other supporting providers.
Staff
With our limited knowledge of Portuguese - their English language skills were welcoming and welcome.
Cleanliness & Comfort
Activity Reviews
Half-Day Guided Tour of Lisbon
Half-Day Guided Tour of Lisbon
Lisbon

We ended up not doing this excursion, but Jaoa did give us an abbreviated driving tour of Lisbon! Thank you Jaoa!

Cave Boat Tour
Cave Boat Tour
Portugal

A short excursion that is well worth the trip. The cliffs and caves were gorgeous from a distance and from within!

Quality of Experience
Guides, Drivers and Staff
Funny, engaging and safe!
Transport
Guided Day Trip to the Douro Valley with Visit to Wineries, Lunch, and Rabelo Boat River Cruise
Guided Day Trip to the Douro Valley with Visit to Wineries, Lunch, and Rabelo Boat River Cruise
Portugal

A must-do for anyone visiting Portugal. Beautiful valley, great port wine and meet/visit wonderful places and people along the way.

Quality of Experience
Food
Guides, Drivers and Staff
Pedro was energetic, engaging and an encyclopedia of all-things Portugal.
Transport
Food Tour - OPTIONAL (not included in the price)
Food Tour - OPTIONAL (not included in the price)
Porto

Eat very lightly for this food tour - plenty of food and beverage along the way. Be prepared to walk a bit, but not excessive as a fair portion of the tour is at one market.

Quality of Experience
Guides, Drivers and Staff
Pedro is a great ambassador for Portugal!
Transport
All walking' of course, but not overly hilly or lengthy, Short distance between stops.
Full-Day Guided Tour of Cascais & Sintra
Full-Day Guided Tour of Cascais & Sintra
Portugal

The #1 best thing about this trip was our guide. Thoughtful, informative, flexible to our needs, fluent in English and friendly.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: João Daniel
João
João Daniel
Local specialist in Lisbon | Replied on Sep 25, 2025

Thanks for your review, Brian!
It was nice meeting you and Victoria.
You'll have to come back for a second round, so I can finish showing you all the sites :)

Unforgettable France Tour – Paris & Aix-en-Provence
France | Sep 17 - Sep 23, 2025

Chotima
Chotima M.
Australia | Reviewed on Sep 25, 2025
We had an absolutely wonderful trip to France, beautifully organized by Lucie. She was incredibly helpful, always reachable, and very knowledgeable. Every detail was thoughtfully arranged, and all our transportation was seamless, making the entire experience smooth and stress-free.
In Paris, we enjoyed a magical Seine River cruise and a fabulous vintage car tour (2cv Paris Authentic) with John, who was not only knowledgeable but also helped us capture stunning photos at iconic Paris...
Read more

We had an absolutely wonderful trip to France, beautifully organized by Lucie. She was incredibly helpful, always reachable, and very knowledgeable. Every detail was thoughtfully arranged, and all our transportation was seamless, making the entire experience smooth and stress-free.
In Paris, we enjoyed a magical Seine River cruise and a fabulous vintage car tour (2cv Paris Authentic) with John, who was not only knowledgeable but also helped us capture stunning photos at iconic Paris landmarks. Our stay at Hotel Jeanne D’Arc Le Marais was delightful – the hotel was clean, charming, and staffed by friendly, welcoming people.
In Aix-en-Provence, we had an amazing time wine tasting and exploring the Luberon villages with Greg – truly the best tour guide! He was incredibly knowledgeable about the region’s history, culture, and hidden gems. The views were absolutely breathtaking, and every moment felt special.
We loved every part of this trip – from the vibrant city life in Paris to the serene beauty of Provence. Huge thanks to Lucie, John, and Greg for making it so memorable!

Hotel Review
Hotel Jeanne D'Arc Le Marais
Paris

Our stay at Hotel Jeanne D’Arc Le Marais was fantastic. The hotel is in a prime location – close to everything, including metro stations, making it super easy to get around Paris. There are plenty of lovely restaurants and cafés nearby, adding to the charm of the area. We stayed in a family room, which was spacious, clean, and very comfortable. The staff were friendly and welcoming, making us feel right at home. It was the perfect base for exploring the city!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lucie Rousseau
Lucie
Lucie Rousseau
Local specialist in Montpellier | Replied on Sep 25, 2025

Thanks a lot Chotima for this kind review. I am so glad to read that you enjoyed your time in Paris and in Provence. I am always happy to know that the guides have been knowledgeable and up to the mark to share the insight of their regions.
Feel free to reach out in case you plan to come back to France. I'd be happy to help.
I wish you the best.
Lucie

Why travelers love kimkim

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You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.