Kimkim Trip Reviews

Our group of six worked with Chris to plan most of our two-week trip and then we took it from there and went on to a couple islands. Chris met with us online several times to work out our itinerary and came to meet us on our last night in Greece. He was very good to work with on our plans. He was open to our ideas and he followed through to adapt to our requests, including taking a ferry ride through the Corinth Canal, seeking out archeological sites in Crete, and lunching in Arechova on our trip to Delphi.
Our guides were excellent. In mainland Greece Panagiota Kankali gave us a superb introduction to Athens and Georgia took us on an informative visit to the Acropolis. Yannis drove us to Delphi and for three additional days around Nafplio and was engaging and knowledgeable and truly kind. In Crete we had guides and drivers through GS Tours, and their staff were wonderful. Spiros Daudakis was exceptional in his passion for his country's history and culture and willingness to spend many hours answering our constant questions, and Ariadne was thorough and flexible in showing us the beauty and offerings of Chania. Our driver Yanna was very smart and enthusiastic and engaging, and Nikos was kind and competent and helpful.
The hotels were each in central locations and were quite comfortable. We stayed at the Hotel NLH Monastiraki in Athens, and even though there was a street closure due to a festival on our departure day, Yannis managed to find a way to bring the van close to us. In Nafplio we stayed a Adiandi and Amymone, which is a boutique hotel with a beautiful breakfast cafe across the street with a view of the sea. In Chania, Crete, we stayed at Elia Zampeliou Hotel, which was in an old stone house that was located in the center of the old town and very comfortable. In Heraclion we stayed at the Olive Green which was a newish functional hotel for one-night stopovers before the ferry to the islands and spatially well-outfitted. All the hotel staff were very helpful and friendly. Some of the hotels required ability to climb stairs.

We thought the whole trip was exceptional, and we especially loved Crete. We spent a lot of time in museums and in archeological sites and we climbed lots of stone steps and walked long distances and were glad for good preparation. And we ate vast amounts of delicious food.

We had a wonderful trip to Chile. From airport pickup, to the tour of Santiago and Valparaiso, both driver Eliseo and guide Claudio were amazing. All the tours in our next stop in San Pedro de Atacama turned out well. We did have some questions with the transportation, but Jesse was super responsive when we reached out for confirmation. After a busy few days of tours, our last stop in Pichilemu was a delightful change of pace. Hotel Alaia offered an incredible setting and the staff were all so welcoming. Overall a great trip and we are looking forward to visiting Chile again!

Hotel Reviews

Hotel Alaia

Pichilemu

Spectacular setting and views. Staff was all very friendly and accommodating. Food was excellent. They have a long list of provided activities, but be sure to contact the hotel about them or book ahead of time.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Cumbres San Pedro

San Pedro de Atacama

Nice resort with great pool and spa. Offered a shuttle between the hotel and town which is nice, but required as it is a little ways outside. The food was ok, but menu somewhat limited.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Eco Boutique Bidasoa

Santiago

Great view of the mountains. Felt safe with several walkable restaurants. Nice Breakfast

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Valley of the Moon Tour

San Pedro de Atacama

We didn't really know what to expect from this tour, but it was great. The guide and driver were both top notch. The hike was a pleasant surprise and the food spread and cocktail at sunset were delightful.

Quality of Experience

Guides, Drivers and Staff

Transport

I wish we knew dropoff was at the center of town, but generally good

Tour of Tatio Geysers

San Pedro de Atacama

Very cool. Long drive to see the Geysers, but was a beautiful spot. There were extra stops on the way back we were not anticipating. The tour dropped us in the town center and unfortunately the hotel shuttle wasn't running yet, so was a somewhat long walk back after a very early morning.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

The bus did break down, but they had a new one waiting

Explore the Atacama Salt Flats & Lagoons

San Pedro de Atacama

Layana Travel did a great job with communication and the tour was incredible. The tour guide and driver were great. The meals were somewhat lacking compared to other tours nearby, but were just fine.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Stargazing Experience

San Pedro de Atacama

The stargazing tour itself was very cool. The pickup and drop off were being changed/coordinated through WhatsApp somewhat last minute. The drivers did not speak any English, but the tour itself did have a translator.

Quality of Experience

Guides, Drivers and Staff

Transport

Valparaíso & Wine Tour

Santiago

The wine tour and tasting were great. Claudio suggested having lunch at the winery, which was delicious. The tour of Valparaiso was interesting, informative and scenic.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Santiago City Tour - Private

Chile

Claudio was informative and very accommodating to our interests. A great start to the trip.

Quality of Experience

Guides, Drivers and Staff

Transport

great attention to detail in the planning.

Omar is the best as a guide and driver.

Hotel Reviews

Riad El Palacio

Chefchaouen

our room was two floors with a narrow winding staircase. Tough to carry bags up.Noise from the lobby could be heard into the evening.

Riad El Amine Fès

Fes

Activity Review

Guided Tour of Fes

Fes

We have just returned from an amazing two week trip to the wine regions of Burgundy and Bordeaux in France. Marianna arranged the perfect trip for us. From wine tastings at chateau's to visiting the Dordogne region and viewing the prehistoric cave paintings in the Vezere Valley (Lascaux 4), we had a wonderful time!

In addition to the above, highlights of our trip were
- Private Wine Tour in a vintage car from Bordeaux (Pessac - Leognan)
- Full-day trip including Château de la Brède and Bazas village
- Visit of The "Hospice de Beaune", and an afternoon in Côte de Nuits
- Visit at La Cité du Vin (wine museum in Bordeaux)

Marianna provided us detailed information and tickets for our trains between cities, and and who, when and where we would meet our guides. Our guides on these tours (Rodolphe, Galaad, Kaio and Julian), were all very knowledgeable and fun to be with.

Marianna suggested we stay at the Residhome Bordeaux which worked out very well. It's located right on Tram line B which took us within a short walk to meet our tour guides, for less than 2 euros. Any private tours we went on we were picked up directly from our hotel!!

We highly recommend KimKim for your travel needs, and in fact, we are looking forward to working with them on upcoming trips to Costa Rica and Japan!!

Hotel Review

Residhome Bordeaux

Bordeaux

The rooms are a bit small if you get a studio. We opted for a 1 bedroom which was just perfect for us. Best part of this hotel was it's location in the city. We thought it would be difficult to be outside the city center, but with the tram being so close, it was not a problem at all! We did not have breakfast at the hotel. It looked wonderful, but we opted to grab something from the local bakery. There were many good restaurants in the area.

Authenticity & Character

It's a long term stay hotel (we spent 6 nights there), so not a lot of character...

Location

Access to tram lines, good restaurants

Staff

All the staff at the front desk were helpful.

Cleanliness & Comfort

The room was clean and the bed was comfortable.

Activity Reviews

Visit at La Cité du Vin (tickets)

Bordeaux

The visit to La Cité du Vin in Bordeaux was interesting but a bit too much. We stayed for about an hour and enjoyed the wine tastings and the beautifully presented exhibits, but it exceeded our level of interest quite quickly.

Full Private Day of Dordogne and Sarlat Exploration

Bordeaux

The full private day of exploration in Dordogne and Sarlat was a fantastic experience. We had a great guide, Rudy, who took us to the West Coast and a quaint village. He was charming and knowledgeable, enhancing our trip significantly as we explored the beautiful area. Having a guide made the long day far more insightful and enjoyable.

Pyla sand dune & Arcachon Oyster - Full day Tour

France

The tour to the Pyla sand dunes and Arcachon oysters was really great. Our guide, Kyle, who was Brazilian, was knowledgeable and engaging, making the experience delightful despite some unfortunate weather. Although I'm not a huge seafood fan, the tour itself was incredibly well-organized and worth the trip.

Our guide Ayoub provided excellent service -he was very attentive to our needs and desires and very flexible when we said we did not want to make some specific stops in favor of doing something else. The local guides were for the most part excellent, especially Hanan in Marrakesh and Sharif in Fez. Yasmin in Tangier was also lovely. I appreciated the opportunity to see so much of Morocco and to participate in a wide range of experiences.

Hotel Reviews

Riad Le Pèlerin

Marrakech

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ksar El Kabbaba

Skoura

An amazing stopover after the desert experience - we were able to rest and relax and enjoy the pool, the garden and the beauty.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tiziri Luxury Camp

Merzouga

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Ghita

Fes

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Dar Mounir

Chefchaouen

Lovely staff but bed was uncomfortable, there was no safe or water provided in the room and breakfast was not as good as other locations.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Mokhtar Tanger

Tangier

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Marrakech Evening Food Tour

Marrakesh

A fabulous experience - Hanan did an excellent job selecting food establishments that provided delicious food and could tell us about Moroccan cooking and eating customs.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Half-Day Guided Tour of Marrakech

Marrakesh

Hanan is an excellent guide, knows so much about the Moroccan history and Marrakesh and very sensitive to our needs.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Transfer from Skoura to Marrakech: Crossing the High Atlas

Morocco

We enjoyed the stops we made to the rug cooperative and to the gorge, and were pleased that we could remove some stops off the list as well to enjoy our time.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Morocco Last Nomads Experience: Tea, Tales & Desert Adventures

Merzouga

The desert was amazing but we did not see or meet with the nomad family as promised. It was challenging to be in the desert in such extreme heat.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Transfer from Fez to Merzouga Desert

Morocco

The trip was very long, and maybe should be broken up.....

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Dine with a Local Family

Morocco

While I appreciate the effort put into making this delicious dinner for us, it was challenging to talk with and interact with our hosts.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Guided Tour of Fez Medina

Fes

Quality of Experience

Guides, Drivers and Staff

Transport

Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Guided Tour of Tangier: Where Two Worlds Meet

Tangier

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour of Chefchaoeun

Chefchaouen

The guide was informed but not listening to his guests and was most focused on the shopping experience.

Quality of Experience

My recent trip to Peru was nothing short of magical, and I can confidently say it has carved a permanent place in my heart. From the vibrant streets of Lima to the breathtaking heights of Machu Picchu, every moment was an adventure filled with unforgettable experiences. Martina, Lionel, Jaime were amazing a organizing this adventure and Eddy was the best guide ever

Starting in Lima, I was captivated by the city's energy and rich culinary scene. The blending of modernity with historical charm is remarkable, and I indulged in some of the finest Peruvian cuisine. Dining at a local cevichería was a highlight—fresh, zesty ceviche paired with a pisco sour took my taste buds on a delightful journey.

Next, I ventured into the lush Amazon rainforest. The biodiversity here is astonishing; every trek through the greenery brought new surprises, from vibrant birds to playful monkeys. Our guided tours were insightful, offering a deep understanding of the ecosystem and the indigenous cultures that thrive there. The tranquility of the Amazon was a refreshing escape from the world's hustle and bustle.

Cusco, the old capital of the Inca Empire, welcomed me with open arms. The blend of Spanish colonial architecture and Incan ruins is awe-inspiring. I strolled through its picturesque plazas, explored the vibrant local markets, and marveled at the stunning Sacristía of the Cathedral. The warmth of the local people made every interaction memorable.

The Sacred Valley was a true highlight, boasting stunning landscapes and ancient history. The terraced hillsides of Ollantaytambo and the charming village of Pisac showcased the ingenuity of the Incan civilization. The breathtaking views and serene atmosphere offered a perfect backdrop for reflection and appreciation of the natural beauty surrounding me.

Of course, the crown jewel of my trip was the iconic Machu Picchu. Arriving there felt like stepping into a dream. The mist-covered ruins set against the majestic Andes mountains took my breath away. Exploring the ancient site, I marveled at the architecture and imagined what life was like for the Incas. Watching the sunrise over Machu Picchu was an experience I will cherish forever—it was a moment of pure magic.

After the tranquility of Machu Picchu, I set out to see the vibrant colors of Rainbow Mountain. The hike was challenging but incredibly rewarding. Standing at the summit, surrounded by those breathtaking hues, I felt an overwhelming sense of accomplishment and gratitude for the natural wonders of our world.

To conclude my journey, I visited the serene Lake Titicaca, the highest navigable lake in the world. The floating islands of the Uros people offered a fascinating glimpse into their traditional way of life. Cruising on the lake while soaking in the stunning views was a perfect way to reflect on my unforgettable trip.

In summary, my adventure in Peru was beyond my wildest dreams. The stunning landscapes, rich culture, and vibrant people made for an incredible experience. I wholeheartedly recommend this journey to anyone seeking adventure and beauty. Peru has truly stolen my heart, and I cannot wait to return!

After an amazingly well-organized and experienced trip to the Azores and Portugal two years ago with KimKim, my expectations were high for KimKim. Unfortunately, the organizational piece was uneven and lacked details until the trip was underway.

After fine-tuning our plans for SW Ireland by Zoom with Dean on Monday, the 23rd of October, two day before we were to leave for Ireland, it was my understanding an updated/detailed itinerary with important phone contacts was to reach me before flying to Shannon. Dean assured me that a driver would be at the airport to transport me upon my early morning arrival at 5:35AM to my hotel, the Doolin Inn. This did not happen as I had to wait three hours for someone to pick me up. I attempted many frustrating calls and emails to KimKim and Dean directly. Throughout our trip, Dean never responded to me regarding the driver not showing up.

I still am unsure as to whom Dean works for: KimKim, an intermediary or Walk, Hike Bike which provided our guide, Joe, who was amazing with every detail of our time with him. He made sure he was clear about each days expectations and execution of each hike, activity and/or drive. Joe was knowledgeable, curious and a treat to experience my first trip to Ireland with him.

Everything was amazing to trips plans, drivers and tour guides. Hats off to all of you!

This was a great trip and Erini

Hotel Reviews

WhiteDeck Hotel

Santorini

Fantastic view!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Kalergis Studios Naxos

Naxos

Location was wonderful. Right on the beach.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Athens Manor Houses

Athens

The room was nice but there was some construction right outside the hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Caldera sunset cruise

Santorini

The opportunity to swim was fun but the thermal area wasn’t much different than the rest of the sea. The staff seemed tired and not very engaged. The food was fine.

Quality of Experience

Guides, Drivers and Staff

Transport

Cooking class experience

Santorini

Amazing to learn so much from George, our chef. It was great fun to actually prepare five Greek dishes and then enjoy them together.

Quality of Experience

Guides, Drivers and Staff

Transport

Santorini wine tour

Santorini

Can’t recommend this enough. Had a great time tasting numerous wines along with good appetizers.

Quality of Experience

Guides, Drivers and Staff

Transport

Naxos Old Town food tour

Naxos

Really fun tour with Natasha. Great food and some good exercise getting to the different spots.

Quality of Experience

Guides, Drivers and Staff

Transport

Hiking Naxos trails

Naxos

It was a nice hike with Stephanie but we might not do that again.

Quality of Experience

Guides, Drivers and Staff

Transport

Sunset trip to the Temple of Poseidon in Cape Sounion

Athens

This was a bit of a disappointment since we arrived after the temple was closed.

Quality of Experience

Guides, Drivers and Staff

Transport

Athens walking food tour

Athens

Very interesting and great exposure to Greek food and culture.

Quality of Experience

Guides, Drivers and Staff

Transport

Acropolis & Museum tour

Athens

The Acropolis Museum was fantastic and our guide, Poppi was excellent.

Quality of Experience

Guides, Drivers and Staff

Transport

The main reason why I went to Paris is because I wanted to play the, Le National Golf Course Albatross Course for at least 2 rounds. My first day playing golf there was wonderful, but I was following a slow players, so I was late for about 30 minutes for my driver's pick up time arrangement. The driver had charged me extra 60 euros because of this unforeseen pick up golf delay. So the next day I played the same golf course again, but I kept on looking at my cell phone watch just to make sure that I am not late again for the driver's pick up time arrangement. I went to Paris France mainly to enjoy playing golf and I should not have to worry about kept looking at my watch, because I am worried that I might be late again for pick up time.
So, I wish that Josee inform me about an extra charge for an unforeseen golf play pick up delays before I booked my travel itinerary to France to give me an option if I still want to do it with KimKim Company. So, I am really disappointed on this part of my vacation. So, KimKim is not design for golfers, but only designed for non golfers or a regular vacationers....
My most memorable time is the Eiffel Tower, actually going inside and seeing Eiffel Tower in person is amazing. Riding the Vintage car is also wonderful. Going to the Seine Cruise is also an awesome experience. My driver Michael and Thomas speaks English, so I was happy with both of them. But most of all Josee had given me the most services on this trip helping me with my Vouchers by sending it to my WhatsApp, because I did not see it in my computer at home and did not print it.
So, I would have given this Company a perfect score if it wasn't for the extra charged on my unforeseen pick up golf delay, and me worrying about the time playing golf.... I would highly recommend KimKim Company to all those regular travelers/vacationers, but not for "Avid Golfers like myself."

Hotel Review

RENAISSANCE PARIS HIPPODROME DE ST. CLOUD HOTEL

Rueil-Malmaison

This Hotel is amazing the staff were all wonderful providing my needs during my stay. The lady named, Omy kept me updated with what was going on in the area, and she worked hard keeping customer service up to par. Francis and Aman were also awesome, they were both very helpful explaining every details that I did not understand. Highly recommended!

Authenticity & Character

The architecture is amazing

Location

Closed to restaurants

Staff

Omy, Aman, Francis, and the window cleaner whom I can not remember his name

Cleanliness & Comfort

My room is always clean, and comfortable, the hallways, the lobby, and the elevator

Activity Reviews

Seine Cruise with Commentary

Paris

I did not have a good experienced on this one because, I went to the right boat, but the lady in front (who were by the entrance) told me that I am on the wrong boat, so I ran to the other boat. But the other boat staff told me to go back to the boat where I came from, which was the right boat to begin with....

Quality of Experience

restroom cleanliness, it was smelly.

Guides, Drivers and Staff

Need to be knowledgeable about the boat and reading the tickets.

Transport

The boat had the right speed, so people can take photos.

2CV Private Tour Paris Highlights

Paris

I love the fact that I did not have to drive the Vintage Car, because I have the knowledgeable driver to drive for me, and I just enjoy the sceneries, and take photos.

Quality of Experience

The car looks unique

Guides, Drivers and Staff

The people were everywhere crossing the streets.

Transport

The car worked in good condition, we did not have any accident either.

Saint Germain des Prés Food Tour

Paris

The tour guide was amazing, no other comments.

Quality of Experience

No comments!

Guides, Drivers and Staff

They were all good entertainers

Transport

No comment

Eiffel Tower Summit Ticket

Paris

I have no comment on this tour because the tour guide and Eiffel Tower is amazing!

Quality of Experience

It's always been on my bucket lists to see Eiffel Tower before I die.

Guides, Drivers and Staff

The Guide is very knowledgeable and he speaks 5 different languages

Transport

The transport was on time

Round of Golf in an oasis of greenery!

Paris

The only golf course that is worth playing is the Le National Albatross Course. However, this golf course need to hire a Marshall to keep the pace of play going. I was following a slow golfers for both of my rounds here, and not fun, when a fast golfer like me had to wait 5 to 10 minutes on every hole. So, I would suggest to let your travel agent know to extend the time to at least 30 to 50 minutes pick up time with your driver after 4 hours if you decide to play golf at Le National Golf Course.

Quality of Experience

Inform travelers about the extra charge on unforeseen pick up golf delays, so they will have an option to book elsewhere.

Guides, Drivers and Staff

The drivers Michael and Thomas were amazing because they both speaks 4 different languages.

Transport

I was pick up by a luxury cars, and the cars were very clean and smelled good.

Overall this was very good Some hotels could have been better Rooms were small and sometimes bathrooms were very small Guides were great except for the one we had in Monte Negro who was too busy on the phone to pay much attention to us Drivers were all very good.

We have used kimkim in the past to book other trips because they never disappoint.

Hamza and Said were quick to answer all our questions and give us tips to make sure we booked the trip of our dreams. They take out the stress out of travelling as you know hotels, transfers and activities are all booked beforehand.

Everything is well timed and organized and we felt safe at all times.

We met our driver Samir in the airport and let me tell you he is great! If we travel to Morocco make sure you request him! Not only he is a safe driver, puntual and very knowledgeable, he is always extremely helpful and kind.
He always kept the care impeccably clean and fresh for us. Gave us tips on where and how to deal with merchants. Brought is to the best hidden gema to eat. Explained us how to tip and haggle and told us many stories about his country and their culture. Truly an exceptional human being that always made us smile.

Thank you Samir for making our visit to your country extra special!

Our tour guide in Marrakech was Hanan! Kudos to her too! Very kind young lady. Knowledgeable and funny. She never pushed
us to buy and she genuinely cares for her trade.

When in Marrakech make sure you book the hammam experience! We love the exfoliation, mask and massage. The tea and the pampering where unparalleled.

To give you an idea of our vacation, here is the itinerary:
Marrakesh (3 nights)
Aït Benhaddou (1 night)
Merzouga (1 night)
Fes (2 nights)
Rabat (1 night)
Chefchaouen (1 night)

We liked our itinerary and really recommend visiting the Merzouga desert. The camel ride and watching the sunset on the dunes of the Sahara is a one in a lifetime experience. That being said make sure you book a luxury camp, which means having AC and a private bathroom in your tent, anything else might feel daunting, or at least for us.

The cooking class and mosaic workshop are also very fun. I wished the cooking class was in a more authentic kitchen instead of a super fancy riad as it would add value to the experience but it was still a lot of fun and our Chef Mounia was a delight.

Coming with an open mind is a must. Remember you are no longer back home. Be ready to haggle is part of the culture.

Ask before taking pictures as many people, specially in tourist spots like the main square in the Marrakech medina, are there for money and will expect a tip.

Culture is different and accommodations too. Instead of comparing, admire the richness of this country and adjust to what is being offered to you.

We were mesmerized by the beauty of the intricate work in the mosaics and the carvings and hand paint job in the cedar ceilings.
The quality of natural beauty products!
The kaftans 😍 the lamps, the leather work! There is sooo much to admire but above all we loved how kind and generous Moroccans are!

The food is delicious and the pastries and sweets too. The fresh bread, olives and mint tea a delicacy.

Thanks again Hamza, Said and Samir! We will be sire to be back!

1) drivers: very helpful always in time. special mention for Mr Nam.
2) guides: good level of english, helpful and professional, special mention for Jones: veru helpful , nice may be a little too shy
3) hotels: for us OK as center city
gyeongju: price range for budget.
busan: oK for budget visitors. stanford hotel in front is better. foret hotel not indicated for western people. no continental breakfast, only local breakfast machine coffee only no sugar
seoul: stanford location fantastic, suitable for western people. for us most convenient hotels/ stanford and ibis myeongdong.
4) Trip intinerary and informations:
Informations regarding meeting point/time: for older people like us who are not used to handphone better to state in the initial itinerary in order to avoid questions or worries.
- meeting point: usually hotel lobby driver/guide will confirm by sms or whatapps 1 or 2 days before
5) Sky capsule or cable car: not much interest for us as most of us go to ski resort 1/2 a year in the mountains.
6) a little more assistance may be required for shopping fans in Seoul as most of the markets are so huge that we need time to understand the mapping.
We would like to thank Jessica Wang, Alicia Lee and the Ordynovo team for their assistance.

Hotel Reviews

Hotel Foret Premier Nampo (Korea Quality)

Busan

only interest next to BIFF and Jagalchi Market

Authenticity & Character

nothing to remeber of

Location

only interest of this hotel

Staff

normal for this category

Cleanliness & Comfort

budget hotel

GG Hotel

Gyeongju

Authenticity & Character

nothing special

Location

only interest center city

Staff

Ok for this category

Cleanliness & Comfort

normal

Stanford Hotel Myeongdong

room a little small but fanstastic location for shopping. bdget wise good.

Authenticity & Character

normal for tourist people

Location

for shopping

Staff

ok nothing special

Cleanliness & Comfort

ok for this category

Activity Reviews

Full Day Seoraksan Tour From Seoul

Seoul

this comment is only for our case: not worth 6 hour car trip for scenery reason.

Quality of Experience

for us: no interest

Guides, Drivers and Staff

nothing special

Transport

6 hour trip

Full Day Seoul City Tour with Gyeongbokgung Palace and Bukchon Hanok Village

Seoul

OK must in Seoul

Quality of Experience

ok

Guides, Drivers and Staff

ok

Transport

OK

Gamcheon Cultural Village, Songdo Sky Walk and Jagalchi Fishery Market Tour

Busan

for us: only jagalchi market and gamcheon of interest

Quality of Experience

ok

Guides, Drivers and Staff

ok

Transport

ok

Full Day Haedong Yonggungsa, Sky Capsule, and Traditional Market Tour

Busan

sky capsule or blue line: no interest for us

Quality of Experience

no comments

Guides, Drivers and Staff

no comments

Transport

OK

Half Day Bulguksa and Seokguram Grotto Tour with night view of Donggung Palace and Wolji Pond

Gyeongju

must in Gyeongju

Quality of Experience

Guides, Drivers and Staff

OK

Transport

OK

This trip was a long overdue senior trip for my now 24-year old son. Let's go on an adventure Mom, he said.

Our Travel Planner Gummi curated the perfect adventure for us - seeing Iceland up close and personal, while camping in a van. We had no idea where we were going other that we wanted to see waterfalls, Northern Lights, Hot springs, and Fly Fish. Check, check, check and check!

The daily itinerary was spot on with critical tips that kept us on course. Each and every day we repeatedly were saying "No Way!!" And the perfect trip book ends were the Sky Lagoon on day one to get us grounded and Blue Lagoon on the last day to ease us back into reality.

Not only was the timing and the logistics of the itinerary on point, but each campground recommended had exactly the services we needed.

Hotel Reviews

Courtyard by Marriott Reykjavik Keflavik Airport

Reykjanesbær

So perfectly located for an early morning departure and to return the rental van

Authenticity & Character

Location

Close to airport and van rental company

Staff

Our reservation was difficult to find, but the staff went the extra mile and didn't become annoyed. :-)

Cleanliness & Comfort

Nice breakfast

Landhotel

Hella

It had been a super long day fly fishing when we stayed at Landhotel. It was raining hard, it was dark, and we were quite late arriving. The agent at the front desk was friendly, and accommodating. The hotel is modern and stylish. Great beds, fantastic sauna and hot tup. We liked it so much we stayed a second night.

Authenticity & Character

Modern / minimalist

Location

It felt like it was in the middle of nowhere, but we had a fantastic view of the northern lights because there was no light surrounding the area

Staff

Exemplary hospitality

Cleanliness & Comfort

Beds were fantastic

Activity Reviews

Sky Lagoon - Experience the seven-step Sky Ritual

Iceland

What a unique venue. I didn't know what to expect, but so loved the 7 step ritual. Each of the steps offered artfully designed spaces to enhance the experience. A fantastic way to kick off our trip.

Quality of Experience

Guides, Drivers and Staff

Fly Fishing

Iceland

FishPartner guide was professional and skilled at her craft. My son caught a HUGE Arctic Brown trout. Fish of a lifetime. Our guide was knowledgeable on all things Iceland, and all things fly fishing.

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip to Italy was great! Fabio was fabulous! He answered all of our questions before we left and was fast to respond. Once we were in Italy, it was easy to contact him. He had great suggestions and recommendations of places to stay and things to do and see. I rate this trip five stars with Fabio and Kim Kim. Excellent service excellent trip. Excellent ITALY! !

Helena did an amazing job setting us up with a great trip to Portugal. In addition, when we decided we wanted to make a change to our itinerary while we were on our trip, Helene handled the cancellations and new hotel reservations leaving us free to enjoy our trip hassle free. The only problem we seemed to have was Sue, a member of our party, for reasons unknown, was not getting email responses from Helene. And we had one unforeseen expense upgrading our car from a manual to an automatic transmission.
This is our 3rd trip using KimKim and we plan to use you again on our next trip and will continue to recommend you highly to friends and family.

Our guide, Edwin Cusi Huaman, was superb! One of our best ever. Kristy's response when she heard I was sick was *far*beyond expectations.

For learning purposes: 1) when our flight to Cusco was rebooked, we initially weren't told. We rebooked ourselves, then cancelled. And then we weren't told we were now on an earlier flight. Fortunately we arrived at the Lima Airport with time to spare. 2) our booking at the El Mapi hotel in Agua Calientes was changed and neither the desk at the hotel nor us were aware. Fortunately Kristy responded VERY promptly and we actually had a reservation, but for about 10 minutes we were in doubt.

The hotel selections, drivers, and Edwin were all excellent. And the staff at the Antigua Casona San Blas was really, really responsive and helpful. Lima food tour was also fun.

I had a wonderful time in Italy. It was an amazing experience since it was my very first time to travel to Italy alone. I felt very safe. The planned tours were exceptional. The guides for these tours were very good, knows exactly what you need to see and explore. Alessia did a wonderful job in making sure my trip to Italy was memorable. The places she planned for me to visit were outstanding. Gabriele on the other hand was also very helpful especially when I cannot locate the scheduled tour that I have to attend. He made sure I get to my destination. Overall, the trip to Italy was outstanding and memorable. I will always remember the service I received from Alessia and Gabriele. You both were amazing. :)

Hotel Reviews

Hotel Piazza Bellini & Apartments

Naples

Authenticity & Character

Location

Staff

Very helpful

Cleanliness & Comfort

Comfortable

Palazzo delle Grazie

Sorrento

Authenticity & Character

Location

Staff

Very pleasant & helpful

Cleanliness & Comfort

Hotel Navona Colors

Rome

Authenticity & Character

Location

Staff

very helpful

Cleanliness & Comfort

Hotel Il Guelfo Bianco

Florence

Authenticity & Character

The decor of the room.

Location

Close to all historical places you wanted to see

Staff

Very helpful

Cleanliness & Comfort

Activity Reviews

Arrivederci, Italy!

Italy

This trip was an amazing experience.

Quality of Experience

All the planned tour and the people you meet.

Guides, Drivers and Staff

Easy to communicate

Transport

All the transportations were outstanding.

Free afternoon in Naples

Naples

Lots of historical places to see - National Archeological Museum. Also was able to go to a musical concertn - Napolitanata. This was an amazing and outstanding musical concert. This is one of the highlights of my trip.

Quality of Experience

Guides, Drivers and Staff

Street Food Tour around Naples

Naples

The guide was very informative. He was able to show us the different types of food in Naples.

Quality of Experience

Food

Everything that the guide showed us from, fried fish, cheese platter, wine, beer, fried pizza and lastly the limoncello drink

Guides, Drivers and Staff

The guide was very knowledgeable.

Day trip to the Amalfi Coast

Sorrento

It was a nice drive to the Amalfi coast. I particularly not like the driver that drove me around the coast. He was a bit presumptious knowing I am travelling alone.

Guides, Drivers and Staff

To make sure the driver knows what his role is, i.e to show and guide

Transport

The car is very good and you feel safe

Visit a traditional lemon grove & taste local Limoncello

Italy

The guide was very good. She was able to explain and show how the lemon were grown.

Quality of Experience

Guides, Drivers and Staff

The guide was very knowledgable

Transport

It was a challenge to get to the place. The instructions were not clear.

Welcome to Sorrento!

Sorrento

Sorrento is a very quaint place. The places, the people, the shopping and the food were outstanding. The lemon grove was also outstanding. The guide was very good in describing how the limoncello is taking care of .

Quality of Experience

Guides, Drivers and Staff

The driver from Rome to Sorrento was very courteous.

Transport

The car was very comfortable.

Market Tour & Cooking Class

Rome

Quality of Experience

Food

The pasta cooking

Guides, Drivers and Staff

The chef was very good, patient and gave you time to learn to cook.

Welcome to Rome!

Rome

Rome is very busy and crowded. Lots of constructions. I enjoyed very much the cooking class. The chef was very good. Spent some time in the market. I would do the cooking class again if I go back to Rome for a visit.

Quality of Experience

Guides, Drivers and Staff

Transport

A better instructions if you are to take the high speed train from Florence to Rome.

Guided Walking Tour of Florence

Florence

Quality of Experience

Good choice of places to see

Guides, Drivers and Staff

He was able to explain every aspect of the walking tour

Transport

This is a walking tour

Chianti Wine Tour

Italy

The tour guide was very good. He is able to describe the areas we went to see and help you understand the places and appreciate the beauty of each places.

Quality of Experience

Food

The wine tasting

Guides, Drivers and Staff

Very knowleageable

Transport

the type of vehicle used - very spacious and you feel safe in it

Welcome to Florence!

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

The country of Italy is beautiful, however, we had a few issues. We had one amazing driver in Florence/Tuscany by the name of Alexssandro. He was not only a fabulous driver, historian and friendly face, he went out of his way to help us when there was an issue dropping us off at our next hotel.
We also had two amazing guides on separate days who were outstanding. An
Art Historian who took us to the Ufizzi Gallery; and on a separate day, another guide who took us to Herculaneum/Pompeii. Both of these guides were full of information and answered any questions we had regarding the venues/history. There were a couple of issues with drivers however (not Alexssandro). Pick up points were not always confirmed and confusion ensued as we attempted to navigate new cities in an effort to find our driver(s). A suggestion - perhaps when drivers pick up passengers at train stations or airports, they could be holding signs with the names of their passengers, and always be met inside the stations/airports. Also, accomodations could be vetted better; and the itinerary should include either the name of the company providing the tour/adventure, or some kind of confirmation number. We had several situations where we did not know what company to look for and had to approach different tour guides in an attempt to find the one(s) we were assigned to. On the financial end of it, we were quoted a price which we agreed to pay. Later, we requested additional items to be added to the trip, (at an additional cost), and we agreed to pay the new quoted price. When we attempted to make a payment, the cost had increased by $50.00 with no explanation. When we inquired about the additional cost, we discovered that the price had increased again by an additiona $6.52. A rather poor explanation was given for the price increase. The $6.52 disappeared but the additional $50.00 did not. We are very disappointed by this lack of professionalism. When we are quoted a price and agree to it, that is the price we expect to pay. This sudden switching of prices leaves us with a negative impression of KimKim. If a mistake in the original quoted price is made, that should be absorbed by the company. A professional company would know this and ensure that the error is kept within KimKIm. We may not book another trip with this company due to this error alone.

Our trip to Italy with KimKim was worth every single penny. We were a group of 4 travelers with a wide variety of preferences but Andrea managed to plan the most perfect time for us. Each hotel (and wow, the rooms we got!) was excellent in both service and location. Every driver and guide we had presented themselves with absolute most professionalism and knowledge in their areas. Our guide for Pompeii, Pasqualina, was the absolute star of the trip. Her story telling truly transported us in time, ensuring that we had a truly unforgettable experience. As for drives, Enzo also stood out with his friendliness and thoughtful routes throughout the trip. Our days were incredible from start to finish, no time was missed. Andrea exceeded all expectations by not only putting together an incredible itinerary but by also providing us with a roadbook with every details, amazing tips & recommendations, which made the trip truly stress free. We had everything we needed and as a result, had the most incredible trip.