Kimkim Trip Reviews

4.8
Based on 17,323 ratings
Read 17,323 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

The perfect independent tour of Paris thanks to Lucie and kimkim
France | Jun 4 - Jun 9, 2025

Cynthia
Cynthia H.
Seattle, WA | Reviewed on Jun 27, 2025
What a wonderful trip to Paris! Lucie listened to what we wanted and provided a perfect itinerary. It started with our excellent driver picking us up from the Eurostar train station and taking us to our boutique 3* hotel, which was in a wonderful location and overall very comfortable. Lucie also arranged for a driver to take us to the airport when we left. We chose to travel from our hotel by the Paris metro to our daily events. I am a 73 year old, who traveled with twin 17 year olds girls.... Read more

What a wonderful trip to Paris! Lucie listened to what we wanted and provided a perfect itinerary. It started with our excellent driver picking us up from the Eurostar train station and taking us to our boutique 3* hotel, which was in a wonderful location and overall very comfortable. Lucie also arranged for a driver to take us to the airport when we left. We chose to travel from our hotel by the Paris metro to our daily events. I am a 73 year old, who traveled with twin 17 year olds girls. One of our favorite activities was the sidecar motorbike tour of Paris when we first arrived. The drivers told us fun facts about the sites as we rode around Paris. The highlights of our 5 day stay included the summit of the Eiffel Tower, Montmartre and Sacre Coeur, the amazing treasures of the Louvre, Notre Dame Cathedral, beautiful Versailles, and the Pantheon. We asked Lucie to give us time to choose some of our own activities and were able to attend a baroque orchestral performance, view the Victor Hugo museum, and eat at numerous local restaurants of our choice. Our private tour guide, Aloïs, was outstanding and knowledgeable for our walking tour in Montmartre. The only negative we encountered had nothing to do with kimkim or Lucie. Workers in France went on strike, and we were unable to go up into the Arc de Triomphe. The other cancelation due to the strike was at the Paris catacombs. Although disappointing, my young travelers said, "I guess we will have to come back." Thanks Lucie and kimkim!

Hotel Review
Hôtel Korner Opéra
Paris

This hotel was perfectly located for our Paris visit. We needed beds for 3 and stayed in a room at the top of the hotel. The room was very clean and had everything needed for our 5 day stay. One twin bed was located under a low ceiling and I kept bumping my head. The room had an air conditioner, but we never got it to work, However, we didn't ask for help. We used a fan in the room instead, and we opened the windows which made it comfortable. Only problem with the open windows was sometimes there was noise outside. The staff was nice and friendly. The breakfasts were continental and perfect for us. We would happily stay in this hotel again.

Authenticity & Character
The hotel had a local feel and not so touristy.
Location
Close to the Paris metro and restaurants
Staff
Always friendly and helpful
Cleanliness & Comfort
The room was clean and overall comfortable.
Activity Reviews
Visit of the Eiffel Tower with access to the summit
Visit of the Eiffel Tower with access to the summit
Paris

I'm so glad we got tickets to the summit. The views were great!

Quality of Experience
The Eiffel Tower was our first Paris landmark to visit and it did not disappoint. We had no trouble arriving on our own. Our tickets were arranged by kimkim.
Adventure aboard an authentic sidecar to uncover Paris
Adventure aboard an authentic sidecar to uncover Paris
Paris

The sidecar tour was one of our favorite tours. The drivers were knowledgeable, friendly, and provided a fun tour. They were also courteous and helpful in dropping us off so we could safely get to our next event.

Quality of Experience
It was a fun way to be introduced to Paris.
Guides, Drivers and Staff
We couldn't ask for better drivers, who were also our guides. Their enthusiasm made us love Paris.
Transport
Besides the sidecars being fun, the ride was safe and comfortable.
Visit of Arc de Triomphe
Visit of Arc de Triomphe
Paris

After hearing about the Arc de Triomphe my whole life, I stood under the Arc in awe. We observed the tomb of the unknown soldier. We were sad that we couldn't go up into the Arc due to a workers strike.

Exploring the Panthéon: a Journey through French History and Architecture
Exploring the Panthéon: a Journey through French History and Architecture
Paris

We enjoyed learning more French history and observed the names of people who made a difference in French history.

Visit the Royal castle of Versailles
Visit the Royal castle of Versailles
France

Versailles was amazing. You could feel the once decadent era when Louis XIV and those that followed lived there. If you love French history, there is much to learn and enjoy. We wish we could have spent a little more time there.

Beautiful Montmartre
Beautiful Montmartre
Paris

Our guide, Aloïs, escorted us for our walking tour in Montmartre. She shared wonderful information about Montmartre and made the tour delightful. Although Montmartre goes uphill, the pace was perfect, and when it rained, we stopped for tea in a local cafe. Our tour ended when we reached the Sacre Coeur. Before leaving us, she pointed out cafes and other places in which we might be interested.

Quality of Experience
Guides, Drivers and Staff
Aloïs was wonderful. My teen travelers related to her very well. I can't say enough good things about her.
Unveiling Masterpieces at the Louvre Museum
Unveiling Masterpieces at the Louvre Museum
Paris

I'm so glad I got to view the exhibits in the Louvre. Right after our visit, the museum was closed due to the strike by the workers citing insufficient staff and over tourism. While I respect these workers, the museum, and the exhibits, I cannot help but be grateful that I was able to see the historical treasures during my visit.

Quality of Experience
Guides, Drivers and Staff
The staff was very cordial in spite of the large number of visitors.
Local specialist: Lucie Rousseau
Lucie
Lucie Rousseau
Local specialist in Montpellier | Replied on Jun 27, 2025

Bonjour Cynthia,
Thank you so much for your kind review. I am glad that you had such a good time in Paris. Again, I am really sorry about the cancellations due to the strikes and I thank you for your flexibility and understanding regarding this.
I'd be happy to organise a new trip for the girls anytime. Do not hesitate to reach out!
Thanks,
Lucie

Hien was fantastic to work with. We had four ...
Vietnam | Apr 17 - Apr 26, 2025

Marcus
Marcus S.
Australia | Reviewed on Jun 27, 2025
Hien was fantastic to work with. We had four or five iterations of our planned trip and she happily chopped and changed according to our budget and preferred itinerary. We were in Pu Luong for three nights and our local guide was wonderful. She was from the area and so naturally had great local knowledge. All our connections were organised which meant for a stress-free holiday. The drivers were all lovely and helpful and on time! It all helped make our holiday truly magical and... Read more

Hien was fantastic to work with. We had four or five iterations of our planned trip and she happily chopped and changed according to our budget and preferred itinerary.

We were in Pu Luong for three nights and our local guide was wonderful. She was from the area and so naturally had great local knowledge.

All our connections were organised which meant for a stress-free holiday. The drivers were all lovely and helpful and on time! It all helped make our holiday truly magical and memorable. Thanks.

Hotel Reviews
Doris Cruise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lalita Boutique Hotel & Spa Ninh Binh
Authenticity & Character
Location
A bit out of town. But a nice view from the top floor with the pool
Staff
Cleanliness & Comfort
Gateway Inn Pu Luong
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hanoi Allure Hotel

Great location. Friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
 Lan Ha Bay – Dark & Bright Cave – Disembark Cruise (Doris Cruise)
Lan Ha Bay – Dark & Bright Cave – Disembark Cruise (Doris Cruise)
Ha Long Bay
Quality of Experience
Guides, Drivers and Staff
Transport
Onboarding - Lan Ha Bay – Ba Trai Dao/ Tra Bau (Doris Cruise)
Onboarding - Lan Ha Bay – Ba Trai Dao/ Tra Bau (Doris Cruise)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Village Life | Water Wheels | Rafting  ( Day3)
Village Life | Water Wheels | Rafting ( Day3)
Pu Luong Nature Reserve
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Enchanting 19km Off-Road Trekking
Enchanting 19km Off-Road Trekking
Pu Luong Nature Reserve
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pu Luong - Caving | Scenic Rice Fields
Pu Luong - Caving | Scenic Rice Fields
Pu Luong Nature Reserve
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Jul 01, 2025

Dear Marcus,

Thank you so much for your feedback. We are very thrilled to hear that you enjoyed your holiday in Vietnam and everything went smoothly.

Thanks for your kind words about Tuyen – the local guide in Pu Luong and I am sure to pass along your complimentary to her. She will be truly happy that made your trip memorable.

We’re very grateful for customers like you and hope to see you again!

With my best regards,
Hien

UK Experience
France | Jun 11 - Jun 23, 2025

R
Rob B.
Chicago, IL | Reviewed on Jun 27, 2025
We had a good experience with the booking. Very accommodating as we built our itinerary and change suggestions. The Edinburgh hotel No11, was extremely good with the kids allergies and excellent food. The York Hotel was in the perfect location and they too were good about the kids allergies. The guide we had for the Rosslyn excursion was Excellent. It was the families favorite day. Overall a very good experience. The guidebook was very detailed and we liked everything it entailed. We... Read more

We had a good experience with the booking. Very accommodating as we built our itinerary and change suggestions. The Edinburgh hotel No11, was extremely good with the kids allergies and excellent food. The York Hotel was in the perfect location and they too were good about the kids allergies. The guide we had for the Rosslyn excursion was Excellent. It was the families favorite day. Overall a very good experience. The guidebook was very detailed and we liked everything it entailed. We liked the pickup from the airport and drop off at the end of the trip. We liked the personal guide and transport for Rossyln. For the Castle Howard excursion, we liked the personal transport and part self guided tour.
Thank you for everything. We will definitely use you again for our next trip.

Hotel Reviews
N°11 Boutique Restaurant and Rooms Hotel
Edinburgh

Excellent food and accommodating food allergies.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Galtres Lodge Hotel
York

Great location, food, and food allergy accommodation.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Cumberland
London

Staff not very friendly, seemed very impersonal. Had a strange smell in the lobby while we were there. Accused us of not paying for the room even though when we checked in they indicated it was paid in full. It was a decent location right next to the tube and Hyde Park.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Best of Royal London - including Tower of London and Westminster Walk
Best of Royal London - including Tower of London and Westminster Walk
London

Very good guide. Informative. Wish we had more time to spend at the Tower (another hour at least).

Quality of Experience
Guides, Drivers and Staff
Castle Howard - Guided House Tour with Gardens Admission
Castle Howard - Guided House Tour with Gardens Admission
York

We liked the private transfer and the somewhat self guided tour in the house and then allowed us to explore the gardens and rest of the areas.

Quality of Experience
Guides, Drivers and Staff
Transport
Private 1/2 Day tour to Rosslyn chapel from Edinburgh
Private 1/2 Day tour to Rosslyn chapel from Edinburgh
Edinburgh

Best part of the trip. Guide was excellent!!

Quality of Experience
Guides, Drivers and Staff
Transport
Private transfer to your destination
Private transfer to your destination
France
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Jun 27, 2025
Hi Rob Thank you so much for your kind and thoughtful feedback! It was a real pleasure helping you plan your family’s journey, and I’m delighted to hear that the experience was smooth and enjoyable overall. I’m especially pleased to know that the hotels in Edinburgh and York were attentive to your children’s dietary needs and provided such a welcoming environment. I’m also thrilled that your Rosslyn Chapel excursion stood out as a favorite—the guide is truly exceptional, and I’m glad they... Read more

Hi Rob

Thank you so much for your kind and thoughtful feedback! It was a real pleasure helping you plan your family’s journey, and I’m delighted to hear that the experience was smooth and enjoyable overall.

I’m especially pleased to know that the hotels in Edinburgh and York were attentive to your children’s dietary needs and provided such a welcoming environment. I’m also thrilled that your Rosslyn Chapel excursion stood out as a favorite—the guide is truly exceptional, and I’m glad they made such a meaningful impression.

Thank you as well for your comments on the Castle Howard visit, your Royal London tour, and the private transfers. I’m so pleased the detailed guidebook and seamless airport transfers helped everything flow easily.

I'm sorry to hear that your experience at The Cumberland fell short of expectations. I appreciate you bringing that to my attention and will certainly take this into account when making future recommendations, as guest comfort and service are always a top priority.

It means a great deal to know you’d like to travel with us again—we would be absolutely delighted to help you plan your next adventure!

Warmest regards, Jane & The Team

Norway trip
Norway | Jun 11 - Jun 23, 2025

L
Louise J.
Chicago, IL | Reviewed on Jun 26, 2025
Mathia, thank you for helping us plan a wonderful trip. You enhanced our original itinerary and provided great recommendations. Our bookings provided seamless transportation including trains, ferries and a car all in one day! Your prompt reply to questions was appreciated! Thank you for helping us make the memories!
Jim and Louise
Read more

Mathia, thank you for helping us plan a wonderful trip. You enhanced our original itinerary and provided great recommendations. Our bookings provided seamless transportation including trains, ferries and a car all in one day! Your prompt reply to questions was appreciated! Thank you for helping us make the memories!
Jim and Louise

Hotel Review
Walaker Hotel
Solvorn
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Jun 27, 2025

Dear Louise and Jim,
Thank you very much for your kind review.
It has been an absolute pleasure to cooperate with you throughout this trip. From the very beginning, our communication has been amazing, and I appreciate the trust you’ve placed in me along the way.
I'm so happy to hear that everything went as planned and that you left with wonderful memories of this adventure through beautiful Norway.
Wishing you and your family all the best. :)
Mathia

Family Trip to Costa Rica, 10 travelers
Costa Rica | Jun 15 - Jun 22, 2025

B
Brian R.
Los Angeles, CA | Reviewed on Jun 26, 2025
overall, we had a fantastic trip. But, since you are asking, i will provide some feedback....
1. Bus transfers from Airport to Hotel Manoa, from Hotel Manoa to Captain Suiza Hotel and from Captain Suiza back to Airport: Drivers were great, friendly, and safe. Busses were clean and comfortable, and, the wi fi was a nice touch. My only comments on the transfers is that they should really have some waters and trash receptacles or bags for trash. But, otherwise, the transfers were...
Read more

overall, we had a fantastic trip. But, since you are asking, i will provide some feedback....
1. Bus transfers from Airport to Hotel Manoa, from Hotel Manoa to Captain Suiza Hotel and from Captain Suiza back to Airport: Drivers were great, friendly, and safe. Busses were clean and comfortable, and, the wi fi was a nice touch. My only comments on the transfers is that they should really have some waters and trash receptacles or bags for trash. But, otherwise, the transfers were great.

2. Hotel Manoa: the grounds were immaculate, the staff friendly, we loved the swim up bars in the pools and their daily happy hours. The rooms were really not great. very dated and beds were not very comfortable. The rooms really need a "refresh". and, the spa had no working jets.
3. Hotel Capitan Suiza: we loved these rooms, the grounds, and, the staff were very nice. Based on what we saw of other hotels in our area, this hotel seemed to look the nicest.
4. KimKim: was a pleasure working with your team, the calls we had prior to departure were helpful and informative.

Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Aug 19, 2025

Brian,

It was such a fun planning process from beginning to end! Fun to hear that you had a great experience with the private transfers and drivers for your group of 10! 🙌 Totally understand the need to have water bottles on the long drives.

Thank you for the information regarding your hotels—this is great information and insight for future travelers. It's nice to see you enjoyed the grounds and the friendly staff.

It was a pleasure working with you and chatting through the platform and phone calls! 😀

I will happily plan another trip for you! :)

Serendipity Adventures in Costa Rica - A1 Service!
Costa Rica | Jun 15 - Jun 19, 2025

Rob
Rob B.
Miami, FL | Reviewed on Jun 26, 2025
Serendipity Adventures in Costa Rica was awesome. My contacts, Bryan, Nancy and Wilman were there every step of our adventure and made sure our travels were the best they could be. I took a father-son trip with my 19 year old who is heading off to college this summer. The memories we made while whitewater rafting, kayaking, riding ATVs, ziplining and hiking in the Arenal/La Fortuna area of the country will last a lifetime. All of the excursions were planned without any hiccups and the... Read more

Serendipity Adventures in Costa Rica was awesome. My contacts, Bryan, Nancy and Wilman were there every step of our adventure and made sure our travels were the best they could be. I took a father-son trip with my 19 year old who is heading off to college this summer. The memories we made while whitewater rafting, kayaking, riding ATVs, ziplining and hiking in the Arenal/La Fortuna area of the country will last a lifetime. All of the excursions were planned without any hiccups and the hotel accommodations were fantastic. On the day the weather did not cooperate, Wilman made last minute changes to our itinerary to make sure we were able to enjoy our top priority excursions. I could not have done it without them! Thanks so much Seredipity Adventures! Robert Babb

Hotel Review
Paradise Hot Springs Thermal Water Resort
La Fortuna

The staff was very friendly and accommodating. They went the extra mile whenever we needed. Great location for the many excursions we did in the Arenal/La Fortuna area.

Authenticity & Character
The thermal springs were a great way to wind down after a busy day.
Location
Great views of the Arenal volcano and close to La Fortuna
Staff
Always willing to go the extra mile. The restaurant staff, front desk staff , pool staff and cleaning staff were exceptionally friendly and willing to assist.
Cleanliness & Comfort
All good!
Activity Reviews
Sky Tram, Sky Trek & Sky Walk
Sky Tram, Sky Trek & Sky Walk
Arenal/La Fortuna

The best ziplining experience I have ever had. Beautiful views and friendly staff.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal ATV Adventure
Arenal ATV Adventure
Arenal/La Fortuna

This was a fantastic excursion in the backcountry of Costa Rica. The scenery and trails were perfect for this adventure.

Quality of Experience
Guides, Drivers and Staff
Transport
Kayaking on Lake Arenal
Kayaking on Lake Arenal
Arenal/La Fortuna

Our guide, Freddy, a local business owner, was incredible. We were able to go at our own pace and enjoy the breathtaking scenery. He seemed to care that we had a good experiece!

Quality of Experience
Freddy was awesome!
Guides, Drivers and Staff
All good
Transport
All good
Whitewater Rafting Sarapiqui River (Class III-IV)
Whitewater Rafting Sarapiqui River (Class III-IV)
Costa Rica

One of the best whitewater rafting excursions I have been on. The guides were super helpful and the river eas a blast. It had rained the day before which made the water especially fun for rafting!

Quality of Experience
Overall experience was outstanding
Food
I have a picky son, but we were able to find great food wherever we went.
Guides, Drivers and Staff
All of our drivers were on time, friendly and fun to be around.
Transport
Our transporters were fantastic
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jun 26, 2025

Hola Rob!

Thank you so much! It was a true pleasure to help you and your son create such special memories in Costa Rica.

We're honored to have been part of your journey—wishing you both all the best! And whenever you're ready for a second adventure, we’d love to help you explore more of our beautiful country. Just reach out!

Pura Vida!
Bryan Leon

Kimkim Did Not Disappoint!
Portugal | Jun 16 - Jun 23, 2025

MARY
MARY C.
Nicetown-Tioga, PA | Reviewed on Jun 26, 2025
Kimkim did an amazing job planning our very pleasurable trip to Portugal. The activities and guides were lovely. The lodging was perfect for each location and they were easy to reach whenever we needed help. We told everyone on our travels how exceptional Kimkim had been to work with from start to finish. This trip was the perfect blend of adventure, culture, food, wine, and leisure. We were so impressed that we already logged onto the site to see other destination spots they service so... Read more

Kimkim did an amazing job planning our very pleasurable trip to Portugal. The activities and guides were lovely. The lodging was perfect for each location and they were easy to reach whenever we needed help. We told everyone on our travels how exceptional Kimkim had been to work with from start to finish. This trip was the perfect blend of adventure, culture, food, wine, and leisure.

We were so impressed that we already logged onto the site to see other destination spots they service so that they can help us with next year’s excursion.

We appreciate their attention to detail and personalization. They listened to all of our desires and helped create an itinerary with the perfect blend of adventure (hiking, biking, kayaking), food, wine, and culture. We HIGHLY recommend Kimkim and our exceptional planner, Giorgia.

Local specialist: Giorgia Torre

Mathia was outstanding in helping us plan an amazing 24 day trip to Norway
Norway | Jun 2 - Jun 25, 2025

Celia
Celia B.
San Jose, CA | Reviewed on Jun 26, 2025
Mathia was outstanding in helping us plan an amazing trip with activites and fjord trips. We were on all the major fjords including the UNESCO Geirangerfjord and twice on the Naeroyfjord. I had no idea there would be so much support DURING our travels. Mathia sent us messages regularly, and when he wasn't working, we were helped by Tom and Katie. The only thing that I wish was different, would be that the communication wasn't website based. For me, it would be better through texting... Read more

Mathia was outstanding in helping us plan an amazing trip with activites and fjord trips. We were on all the major fjords including the UNESCO Geirangerfjord and twice on the Naeroyfjord.

I had no idea there would be so much support DURING our travels. Mathia sent us messages regularly, and when he wasn't working, we were helped by Tom and Katie.

The only thing that I wish was different, would be that the communication wasn't website based. For me, it would be better through texting on WhatsApp or a similar platform. Due to international plans through my cellular carrier, I had disabled email. So I was unaware of chats that were web based early on... Then, when I went to the kim kim web chat portal, getting the web page to refresh properly on my phone led to delays in me seeing messages through the kimkim chat portal.

But everything Mathia suggested and arranged worked wonderfully! I have recommended kimkim to many of my friends.

Hotel Reviews
Vangsgaarden Gjestgiveri
Aurland

Charming family owned run hotel in beautiful Aurland. We had the best room overlooking the Aurlandsfjord. It was at the top front of the 2nd floor, I believe room 201. Staff and breakfast was great,

Authenticity & Character
The original buildings have been preserved to look authentic, but updated beautifully with an abundance of electrical outlets; great shower; heated bathroom floors and beautiful furnishings.
Location
Aurland is a gorgeous town and the origional hotel site dates back to the 1700s.
Staff
Friendly and interested in talking to us.
Cleanliness & Comfort
Hotell Bondeheimen
Oslo

Very pleasant hotel in Oslo. Great location. Excellent restaurant

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Strand Fjordhotel
Ulvik

Nice, family owned hotel next to the fjord in the tiny town of Ulvik.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bike and Hike Ålesund
Bike and Hike Ålesund
Ålesund

The bike and hike trip in Ålesund was fantastic. The equipment provided was top-notch, especially the ebikes which were the best I've ever ridden. The hike to Sukkertoppen was challenging but incredibly rewarding. It was one of my favorite parts of the trip.

Trondheim Walking Tour
Trondheim Walking Tour
Trondheim

Exploring Trondheim on a walking tour with a local guide was an amazing experience. The guide was knowledgeable and took us through the rich history and culture of Trondheim, making it a highlight of our trip.

Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Jun 26, 2025
Dear Celia and Marion,
Thank you very much for your kind feedback.
The whole planning process was an absolute pleasure, and I’m so grateful for the trust you placed in my expertise and recommendations. Throughout the nearly three weeks of your travels, you were not only kind and open-minded but also so brave and enthusiastic with everything I had arranged.
Seeing the happy moments you shared through your photos made me feel incredibly fulfilled – it’s wonderful to know you enjoyed your time...
Read more

Dear Celia and Marion,
Thank you very much for your kind feedback.
The whole planning process was an absolute pleasure, and I’m so grateful for the trust you placed in my expertise and recommendations. Throughout the nearly three weeks of your travels, you were not only kind and open-minded but also so brave and enthusiastic with everything I had arranged.
Seeing the happy moments you shared through your photos made me feel incredibly fulfilled – it’s wonderful to know you enjoyed your time here so much.
I truly hope you’ll keep in touch or think of me again for any other adventures.
I wish you and your family all the best. :)
Mathia

This is my first experience using Kim Kim. I ...
Italy | Jun 21 - Jun 25, 2025

J
Justin S.
Los Angeles, CA | Reviewed on Jun 26, 2025
This is my first experience using Kim Kim. I have to say this is by far has been one of the best vacation experiences I have had. Our travel consultant, Irene. Was truly amazing. She went out of her way to make sure we had everything for the trip we needed and experienced the best of Rome that we could in our short period of time. She had to work with a timeframe that was around a preplanned cruise. In addition she had to work with dietary restrictions my wife had due to celiac disease. This... Read more

This is my first experience using Kim Kim. I have to say this is by far has been one of the best vacation experiences I have had. Our travel consultant, Irene. Was truly amazing. She went out of her way to make sure we had everything for the trip we needed and experienced the best of Rome that we could in our short period of time. She had to work with a timeframe that was around a preplanned cruise. In addition she had to work with dietary restrictions my wife had due to celiac disease. This made activities, particularly eating in Rome, somewhat of a difficult problem however she handled this with amazing care and success. Everything went so smooth and we experienced all the highlights of Rome. I cannot wait to use Irene or Kim Kim again! I also can not thank Irene enough!! I would highly recommend for any of your vacation needs. I will definitely be using them in the future.
Dr Justin Sherfey.

Hotel Review
Eitch Borromini Palazzo Pamphilj
Rome

This hotel was in the central part of the city next to an amazing plaza. This made walking to everything very easy. Though he’ll tell itself was full of good amenities, including a rooftop bar. Felt very safe at this hotel as well. Would highly recommend.

Location
Pop
Staff
Cleanliness & Comfort
Local specialist: Irene Lappa
Irene
Irene Lappa
Local specialist in Athens, Greece | Replied on Jul 20, 2025
Dear Justin,
Thank you so much for your thoughtful and generous feedback — it truly means a great deal to me!
It was such a pleasure working with you to create a memorable Roman experience. I'm so glad to hear that everything ran smoothly and that you were able to enjoy the best of Rome within your limited schedule. Navigating celiac-friendly dining in Italy - with all its pasta and pizza - can be a challenge, so it’s incredibly rewarding to know that you felt well cared for and could enjoy... Read more

Dear Justin,
Thank you so much for your thoughtful and generous feedback — it truly means a great deal to me!

It was such a pleasure working with you to create a memorable Roman experience. I'm so glad to hear that everything ran smoothly and that you were able to enjoy the best of Rome within your limited schedule. Navigating celiac-friendly dining in Italy - with all its pasta and pizza - can be a challenge, so it’s incredibly rewarding to know that you felt well cared for and could enjoy the food and culture without worry.

I'm grateful for your trust and kind recommendation, and I would be absolutely delighted to assist you with any future travels — whether in Italy or Greece!

Wishing you and your wife many more amazing journeys ahead!

Warm regards,
Irene

They just got home and had an incredible time...
Scotland | Jun 16 - Jun 25, 2025

L
Lori G.
Los Angeles, CA | Reviewed on Jun 26, 2025

They just got home and had an incredible time. The activities like the Thurso Tour and accommodations were incredible with Forss Hotel being a favorite! You did a great job making sure all the details were in place. You were extremely helpful tailoring the trip for them!
We will use you again!

Local specialist: Tetiana Smal
Tetiana
Tetiana Smal
Local specialist in London | Replied on Jul 01, 2025

Dear Lori,

I’m absolutely delighted to hear that Roger and Sam had such a wonderful time! It was truly a pleasure helping you plan such a meaningful journey for your husband and son, and I’m so glad to know that everything came together just as you’d hoped.

Thank you for your kind words—it means a lot.

I’d be honored to help you again whenever the next adventure calls!

Warmest regards,
Tetiana

Adam put together an amazing itinerary for ou...
Iceland | Jun 15 - Jun 21, 2025

BARBARA
BARBARA M.
Newark, NJ | Reviewed on Jun 26, 2025

Adam put together an amazing itinerary for our 7 day trip to Iceland. A few of our favorite things included descending 700 feet into a dormant volcano, walking behind a waterfall, the Blue Lagoon, Diamond Beach, a Zodiac Boat tour and getting close enough to puffins to get fabulous pictures! Mr. S was a wonderful guide showing us everything on our itinerary and more! Adam was incredibly patient answering all of my questions as we prepared for the trip. I highly recommend a trip to Iceland planned by Adam!

Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Jun 26, 2025

Thanks Barbara! Working with you during the trip planning stage was great; together we prepared an itinerary customized to your needs. I'm glad you had a great time with Mr. S, who is an excellent and experienced guide.

GREAT trip to Croatia!
Croatia | Jun 18 - Jun 20, 2025

Ethan
Ethan A.
Kalamazoo, MI | Reviewed on Jun 26, 2025
We had a GREAT trip in Croatia! Bruno was really helpful in setting up all of our experiences and being flexible with our schedules. It's not easy to coordinate two families and he was really patient in the process. This was a family trip and it was a great blend of city, small towns, and excursions. We couldn't ask for more! Read more

We had a GREAT trip in Croatia! Bruno was really helpful in setting up all of our experiences and being flexible with our schedules. It's not easy to coordinate two families and he was really patient in the process. This was a family trip and it was a great blend of city, small towns, and excursions. We couldn't ask for more!

Activity Review
Elafiti Islands by Private Speedboat
Elafiti Islands by Private Speedboat
Dubrovnik

Definitely the highlight of our vacation. This boat ride was super relaxed and our guide was fantastic. We had a leisurely ride around the area. He allowed us to take our time in exploring and was just fun to be with. Thank you Ivo!!

Quality of Experience
Highlight of our trip.
Guides, Drivers and Staff
Ivo was knowledgeable , friendly, and overall fantastic!
Transport
Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on Jun 26, 2025

Hi Ethan

I'm glad to hear that you had a great time on the boat with Ivo.

Thank you very much for your feedback! I am happy to hear that I was able to fulfill your wishes and that you had a great time in Croatia.

It was a pleasure to arrange the trip for you.

Hope you took some lifelong memories from Croatia

Hope to stay in touch!

Many regards.

Bruno

Amazing Trip
Colombia | Jun 9 - Jun 23, 2025

J
Jheeva S.
United Kingdom | Reviewed on Jun 26, 2025
Thank you Cristina and team for a well organised trip. We had an amazing trip and wish we had more time in Colombia! Thank you for all your help during the trip. I would highly recommend Chaska Tours to anyone visiting Colombia. Read more

Thank you Cristina and team for a well organised trip.

We had an amazing trip and wish we had more time in Colombia! Thank you for all your help during the trip.

I would highly recommend Chaska Tours to anyone visiting Colombia.

Activity Reviews
Wildlife Observation Tour
Wildlife Observation Tour
Colombia

Unfortunately we did not spot any wildlife.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit the indigenous community of Katanzama
Visit the indigenous community of Katanzama
Tayrona National Park

Great experience. Martin, the tour guide was great and the visit was very eye opening. Nice lunch by the beach at the end of the tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Panoramic Tour of Nevado del Ruiz
Panoramic Tour of Nevado del Ruiz
Manizales

The place was amazing to visit but unfortunately it was a bit cloudy (unlucky for us) and visibility was low but it was a great tour which ended up in the hot spring and seeing the hummingbirds.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cocora Valley & Salento
Cocora Valley & Salento
Colombia

Amazing place to visit and Carlos the guide was great too. Beautiful scenery and very serene.

Quality of Experience
Guides, Drivers and Staff
Transport
Bogota's Essentials (City Tour & Monserrate)
Bogota's Essentials (City Tour & Monserrate)
Bogotá

Unfortunately the Church was closed, therefore we could not enter. It was a shame.

Quality of Experience
Guides, Drivers and Staff
Transport
Fruits of Colombia Food Tour
Fruits of Colombia Food Tour
Bogotá

It was an ok tour. Nice to see the local market but not essential.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Cristina Burbano
Cristina
Cristina Burbano
Local specialist in San Agustín, Huila, Colombia | Replied on Jun 26, 2025
Hi Jheeva, Thank you so much for your kind words and valuable feedback. There’s nothing more rewarding for us than knowing our travelers are happy with their journey and truly enjoying their time to relax and explore the beautiful destinations in our country. We know that sometimes unpredictable weather or other circumstances can affect the plans, but please rest assured we always do our best to ensure that your experiences are enjoyable and unforgettable. I truly appreciate you trusting us... Read more

Hi Jheeva,

Thank you so much for your kind words and valuable feedback. There’s nothing more rewarding for us than knowing our travelers are happy with their journey and truly enjoying their time to relax and explore the beautiful destinations in our country. We know that sometimes unpredictable weather or other circumstances can affect the plans, but please rest assured we always do our best to ensure that your experiences are enjoyable and unforgettable.

I truly appreciate you trusting us with your trip, and we would be delighted to welcome you again in the future. Colombia has so much to offer, and each corner of this land reveals something special and unique about our country.

Best Wishes,
Cristina

Kenya and Tanzania tour
Tanzania | Jun 11 - Jun 25, 2025

T
Thimmaiah T.
Newark, NJ | Reviewed on Jun 26, 2025

We had a excellent experience. Thank you for planning our itinerary. Day we transferred from Tanzania to Kenya could have been coordinated and communicated better. Overall it is a great experience. Accomodations and food was excellent all along our tour. Guides were very caring, educative. They took care of us like their own family. Thank you.

Local specialist: Joseph Thuo
Joseph
Joseph Thuo
Local specialist in Nairobi, Kenya | Replied on Jun 26, 2025
Hi Thimmaiah, Thank you so much for your kind words and thoughtful feedback. We're truly delighted to hear that you had an excellent experience and enjoyed the accommodations, food, and the care provided by our guides—it means a lot to us that you felt well looked after throughout your journey. We also appreciate your comments regarding the transfer day from Tanzania to Kenya. We’re sorry for any confusion or inconvenience and will certainly review this with our team to ensure better... Read more

Hi Thimmaiah,

Thank you so much for your kind words and thoughtful feedback. We're truly delighted to hear that you had an excellent experience and enjoyed the accommodations, food, and the care provided by our guides—it means a lot to us that you felt well looked after throughout your journey.

We also appreciate your comments regarding the transfer day from Tanzania to Kenya. We’re sorry for any confusion or inconvenience and will certainly review this with our team to ensure better coordination and communication in the future.

Thank you again for choosing to travel with us, we hope to welcome you back again someday for other experiences.

Thanks,
Joseph

Melanie was fantastic, a dream to work with. ...
Italy | Jun 3 - Jun 18, 2025

Heather
Heather M.
Lakeside, CA | Reviewed on Jun 26, 2025
Melanie was fantastic, a dream to work with. I am looking forward to planning a trip with her again. As with any normal trip, there were some bumps and bruises with a couple of the excursions, due to the tour/guide themselves, not Melanie or KimKim, but overall it was a phenomenal trip and we had a truly fantastic time. I can't thank Melanie enough. Read more

Melanie was fantastic, a dream to work with. I am looking forward to planning a trip with her again. As with any normal trip, there were some bumps and bruises with a couple of the excursions, due to the tour/guide themselves, not Melanie or KimKim, but overall it was a phenomenal trip and we had a truly fantastic time. I can't thank Melanie enough.

Hotel Reviews
Central Wellness Hotel Sorrento
Sorrento
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Residenza Fiorentina
Firenze
Authenticity & Character
Location
Across the street from the train station so the front view is not beautiful, but the location in terms of getting everywhere is pretty fantastic.
Staff
Cleanliness & Comfort
Issue with the AC not working in one of the rooms due to construction.
Hotel Gardena Venezia
Venice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Doria Palace Boutique Hotel
Rome
Authenticity & Character
Location
Staff
They were truly wonderful, friendly, and helpful. Took great care of us!
Cleanliness & Comfort
If you like AC control you need to tell the front desk. A lot of stairs, only one person can fit in the elevator.
Activity Reviews
Vatican & Sistine Chapel Tour
Vatican & Sistine Chapel Tour
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Private Pompeii Walking Tour with driver half day
Private Pompeii Walking Tour with driver half day
Italy
Quality of Experience
Guides, Drivers and Staff
Andrew was fantastic!
Transport
Boat tour: Fishing and lunch on board
Boat tour: Fishing and lunch on board
Sorrento

Angela and Luigi are a truly beautiful people, we had the best day with them. They customized the experience for us, interacted with us, cooked amazing food for us, we all felt like old friends when we left them at the end of the day. It was an extraordinary experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The Accademia Gallery tour - skip the line
The Accademia Gallery tour - skip the line
Florence
Walking tour to discover the local artisans workshop experience
Walking tour to discover the local artisans workshop experience
Florence
Quality of Experience
Guides, Drivers and Staff
Transport
Florence cooking class and market tour - private tour
Florence cooking class and market tour - private tour
Florence

One of our favorite parts of the trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Venice Walking and Gondola Tour
Private Venice Walking and Gondola Tour
Venice

Giovanni was fantastic!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Rome Food Tour
Rome Food Tour
Rome
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Historical Rome walking tour and Colosseum guided Tour
Historical Rome walking tour and Colosseum guided Tour
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Jun 27, 2025
Hi Heather,
thank you so much for taking the time to leave your lovely review.
Helping you plan your family trip was fun from the first email, it felt like we were always on the same track and we definitely worked on this together. I'm so pleased it worked out and you all had a fantastic holiday!
Regarding the Florence artisan tour our guide informed us that there weren't any real artisans open during the tour and instead of going to the ''fake ones'' which are just tourist traps, she...
Read more

Hi Heather,
thank you so much for taking the time to leave your lovely review.
Helping you plan your family trip was fun from the first email, it felt like we were always on the same track and we definitely worked on this together. I'm so pleased it worked out and you all had a fantastic holiday!
Regarding the Florence artisan tour our guide informed us that there weren't any real artisans open during the tour and instead of going to the ''fake ones'' which are just tourist traps, she prefered to go to a pottery artisan as at least he was a genuine local artisan. Again, I'm sorry this wasn't the tour you expected and next time we will just stick to the local activities; I'm sure Angela and Luigi would love to have you all back!

I can't wait to plan your next trip to Italy Heather and thanks again for booking this trip with me.

A presto,
Melanie

10/10 Trip to Japan with KimKim!
Japan | Jun 9 - Jun 23, 2025

Mallory
Mallory A.
New Orleans, LA | Reviewed on Jun 26, 2025
This was our second trip with KimKim, and once again, it was an absolute 10/10 experience. Our agent, Shona, crafted the perfect 16-day itinerary for our journey through Japan, hitting all the right notes—from four vibrant cities with centrally located (but not overly luxurious per our request) hotels, to a thoughtful mix of landmark tours, delicious food experiences, time in nature, and authentic cultural encounters that deepened our appreciation of Japan. We went on 8 tours and all of the... Read more

This was our second trip with KimKim, and once again, it was an absolute 10/10 experience. Our agent, Shona, crafted the perfect 16-day itinerary for our journey through Japan, hitting all the right notes—from four vibrant cities with centrally located (but not overly luxurious per our request) hotels, to a thoughtful mix of landmark tours, delicious food experiences, time in nature, and authentic cultural encounters that deepened our appreciation of Japan. We went on 8 tours and all of the guides chosen were highly experienced and made our trip better. Shona was attentive throughout the planning process, incredibly helpful during the trip, and even provided daily previews to keep us excited and informed. It was seamless, memorable, and exactly what we had hoped for. We can’t recommend KimKim—and especially Shona—highly enough!

Hotel Reviews
Shibuya Stream Excel Hotel Tokyu
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mitsui Garden Hotel Osaka Premier
Osaka
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Thousand Kyoto
Kyoto

Our favorite! Everything is a 10/10!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hakone Hotel Kajikaso
Hakone

Authentic Japanese Experience!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mitsui Garden Hotel Ginza Premier
Tokyo

Great location, nice rooms, good breakfast options.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Kobe Hakutsuru Sake Brewery Museum and Himeji Castle Tour
Full Day Kobe Hakutsuru Sake Brewery Museum and Himeji Castle Tour
Osaka

We were hoping for a sake tasting at the end of museum and to learn more about different types of sake. It was just a small taste of 2.

Quality of Experience
Guides, Drivers and Staff
Transport
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Japan

Wonderful guide and experience, but we would have preferred a small group to talk with people.

Enjoy a Full Day Tour in Nara
Enjoy a Full Day Tour in Nara
Nara
Kyoto Bar Hopping Nightlife Tour in Pontocho
Kyoto Bar Hopping Nightlife Tour in Pontocho
Kyoto

Wonderful guide and experience, but we would have preferred a small group to talk with people.

Full Day Tour of Arashiyama Bamboo Grove & Sagano Scenic Railway
Full Day Tour of Arashiyama Bamboo Grove & Sagano Scenic Railway
Kyoto

Could have been a little shorter. Train ride was fun, but it took a while after a long day.

Quality of Experience
Guides, Drivers and Staff
Transport
 Kimono Tea Ceremony at Kyoto Maikoya
Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

Must do! So fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Kyoto's Cultural Treasures: Fushimi Inari-Taisha, Nijo Castle and Kinkaku-ji
Kyoto's Cultural Treasures: Fushimi Inari-Taisha, Nijo Castle and Kinkaku-ji
Japan
Full Day Mt. Fuji with Lake Kawaguchi with Oishi Park
Full Day Mt. Fuji with Lake Kawaguchi with Oishi Park
Tokyo

Sounds like it’s seldom Fuji can be seen, so I’m not sure it should be a must-do.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Nikko Toshogu Shrine, Kegon Falls & Lake Chuzenji Tour
Full Day Nikko Toshogu Shrine, Kegon Falls & Lake Chuzenji Tour
Tokyo
Full Day Tokyo City Tour
Full Day Tokyo City Tour
Tokyo
Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Jul 03, 2025

Hi Mallory,

Reading your kind words just made my day—truly! ☺️ I'm absolutely delighted that your second adventure with KimKim lived up to every expectation.
It warms my heart to hear how much you enjoyed the guides, hotels, and daily previews!I’ll be sure to share your praise with our guides and the entire team,looking forward to our paths crossing again in the near future!

All the best,
Shona

Amazing Family Vacation!
Costa Rica | Jun 13 - Jun 19, 2025

K
Katie P.
Newark, NJ | Reviewed on Jun 26, 2025
Amazing Family Vacation! Our trip to Costa Rica was amazing! Yuliana did a great job of planning out great excursions while giving us plenty of time to relax and explore all while staying within our budget. We spent 3 night in LaFortuna at the Arenal Country Inn. It was a beautiful property. The rooms were nothing fancy but we loved being walking distance to the town and the breakfast was delicious! While there we did a zip lining tour. There are so many different adventure parks... Read more

Amazing Family Vacation!

Our trip to Costa Rica was amazing! Yuliana did a great job of planning out great excursions while giving us plenty of time to relax and explore all while staying within our budget.

We spent 3 night in LaFortuna at the Arenal Country Inn. It was a beautiful property. The rooms were nothing fancy but we loved being walking distance to the town and the breakfast was delicious! While there we did a zip lining tour. There are so many different adventure parks that we passed that all offer zip lining but Yuliana set us up with one that I think has to be one of the best with views of the waterfall and the ability to swim near the waterfall. We also did a volcano hike and went to the hot springs. This was a good excursion but the weather didn’t cooperate for us.

After this we traveled to Playa Hermosa and spent 3 night at Bosque Del Mar. This hotel was amazing! Right on the beach and very small. No having to get up early to save beach chairs. It was quiet and peaceful. If you’re looking for bars or party scene, this is probably not the right place but for our family vacation it was great for us. While there we did a catamaran tour/sunset cruise with snorkeling. The trip with Marlin del ray tours was great - awesome food and drinks.

All transportation that Yuliana arranged arrived on time. I really like how we didn’t have to travel too far for any of the activities. Our catamaran tour that was scheduled for Tuesday was moved to Wednesday- no issue. Kimkim sent me a message and also notified the hotel of the change and they informed us as well.

I’m so happy I used Kimkim. It took all the stress out of planning and I’m sure I could not have planned a better trip. I had 3 very happy teenagers which says a lot!

Hotel Reviews
Hotel Bosque del Mar
Playa Hermosa

This hotel was beautiful. Service and staff were amazing. Great happy hour drink specials. It’s right on the beach. It’s a small hotel so getting to beach was a very short walk down a pathway.

Authenticity & Character
It was like being in a rain forest. We saw monkeys from our room!
Location
Staff
Very helpful and attentive
Cleanliness & Comfort
Arenal Country Inn
La Fortuna

Great little hotel. For the price, this place is beautiful and the breakfast is delicious. Rooms are basic. There’s a decent sized pool with amazing views of the volcano. It’s by no means luxurious but it’s adequate and clean and the location is great for walking to town .

Authenticity & Character
Beautifully maintained grounds
Location
Just a 10-15 walk to tons of restaurants!
Staff
Cleanliness & Comfort
It was clean. Beds were a kind of hard. Not the best for sleeping but the air conditioning was great - kept the room cool but not noisy
Activity Reviews
Zip Lining & Visit to La Fortuna Waterfall
Zip Lining & Visit to La Fortuna Waterfall
Arenal/La Fortuna

The zip lining and visit to La Fortuna Waterfall was probably our favorite activity because it was something new for us. The adventure park offered a great location for zip lining, and although reaching the waterfall was more self-guided, it suited us just fine.

Catamaran Sailing Excursion
Catamaran Sailing Excursion
Costa Rica

The Catamaran cruise was a pleasant experience. Due to a date change, there were fewer people on board, which made it more spacious and comfortable. We really enjoyed the snorkeling and appreciated the good food and the unlimited open bar. My family had a great time on this excursion.

Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Jun 30, 2025

Hello Katie,
Thank you so much for your lovely message
I am so happy to hear you had a great time and that everything went smoothly. It was a pleasure helping you plan this special trip, and I am thrilled your family, especially the teenagers, enjoyed the experience.
Wishing you all the best, and hope to help you again for the next adventure in Costa Rica.
Pura Vida!
Yuliana

Our 50th Wedding Anniversary Italy road trip. KimKim has certainly exceeded our expectation...
Italy | Jun 11 - Jun 25, 2025

Jeff
Jeff W.
Los Angeles, CA | Reviewed on Jun 26, 2025
KimKim has certainly exceeded our expectations! Eirini had a tough job because we came to her after we had picked dates, bought flights and booked a rental car. We had a rough outline of what we wanted and she filled in all the blanks. The tours she booked were all awesome and the accommodations were perfect. I really appreciated the daily reminders that Annalisa provided once we were in Italy. All arrangements with both guides, hotels, and transportation were seamless and thoughtfully... Read more

KimKim has certainly exceeded our expectations! Eirini had a tough job because we came to her after we had picked dates, bought flights and booked a rental car. We had a rough outline of what we wanted and she filled in all the blanks.

The tours she booked were all awesome and the accommodations were perfect. I really appreciated the daily reminders that Annalisa provided once we were in Italy. All arrangements with both guides, hotels, and transportation were seamless and thoughtfully selected. Can’t say enough good things about your service. You made our dream vacation a reality!! WELL DONE!

Hotel Review
Charming Bellagio Boutique Hotel 
Bellagio

Charming says it all. Not just the accommodation and location but the sweet lady who checked us in. We were unable to stay for our included breakfast so she made us some lunches to take with us. So thoughtful!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Eirini Daouka
Eirini
Eirini Daouka
Local specialist in Greece | Replied on Jun 26, 2025

Dear Jeff, Thank you so much for your kind words! It truly means a lot to hear that the trip exceeded your expectations. It was a real pleasure working with you and creating this special trip, and I’m so glad we were able to fill in the blanks and include all the places you wanted to see. I’m also happy to hear you enjoyed the tours, the accommodations, and the support from Annalisa while in Italy.
Should you ever wish to return to Italy, we’ll be thrilled to welcome you back!

Arrivederci from the whole Storywalking team!

Working with Kim Kim was so easy!...
Costa Rica | Jun 14 - Jun 25, 2025

Margaret
Margaret S.
Seattle, WA | Reviewed on Jun 26, 2025
Working with Yuliana was very easy. She listened to my needs and we worked around my husband’s limited mobility to still have a great vacation. Every pick up, whether it was for a transfer or an activity arrived just when Yuliana told me it would. We were very impressed with the organization and coordination of our vacation from start to finish! Read more

Working with Yuliana was very easy. She listened to my needs and we worked around my husband’s limited mobility to still have a great vacation. Every pick up, whether it was for a transfer or an activity arrived just when Yuliana told me it would. We were very impressed with the organization and coordination of our vacation from start to finish!

Hotel Reviews
Gran Hotel Costa Rica, Curio Collection by Hilton
San José

Pretty hotel, very comfortable. Great location. Lots to do nearby.

Authenticity & Character
Not much character. Just an upscale place to be before heading home
Location
Great places to eat nearby.
Staff
Very helpful with recommendations
Cleanliness & Comfort
Clean, quiet and within walking distance of resturants and sights
Hotel Locanda Samara Beach
Samara

This was our least favorite hotel. The room was dark and damp. There was really nowhere to go and sit during the rain storms other than our room. The dining area had so many flies that it was hard to enjoy our meals. Our room 2B didnt have a safe. My husband had $160 taken from his wallet on our last day there while we were at breakfast. The hotel was in a great location but i wouldn't recommend it for future guests. The horsebackriding excursion on the beach and thru the jungle was the best one that o have ever taken. The hotel excursion gal was super helpful in helping us plan this.

Authenticity & Character
Location
Great walking distance to other places to eat that were close by.
Staff
Very slow service in dining area.
Cleanliness & Comfort
More places to sit, other than in our room during rain storms. There was a lot!
Hotel & Spa Poco a Poco
Monteverde

Great hotel! Very cute decor. Nice pool with a swim up bar and hot tub area. There was still some construction at this property but it wasnt a problem. Good breakfast and menu for lunch, snacks or dinner.

Authenticity & Character
The decorations. The cute area that we could hang out and watch the NBA game without being stuck in our room.
Location
Great location. Lots of places to eat other than the hotel right across the street
Staff
The pool waiter. I dont remember his name
Cleanliness & Comfort
Everything
Volcano Lodge, Hotel & Thermal Experience
San Carlos, Alajuela

Very basic, but comfortable. Big property, too spread out. Long walk to front desk for excursion pick up. Food okay.

Authenticity & Character
Very basic
Location
We would have liked to be closer to town
Staff
Friendly, but communication gap
Cleanliness & Comfort
Activity Reviews
Horseback Riding to La Fortuna Waterfall
Horseback Riding to La Fortuna Waterfall
Arenal/La Fortuna

The two men that led the horseback ride were very good about keeping a close eye on everyone and make sure we were safe. Bratiful ride to the waterfall through the jungle. The walk to the waterfall and back was too strenuous for us to do.

Quality of Experience
Guides, Drivers and Staff
Transport
EcoTermales Hot Springs Experience with Meal
EcoTermales Hot Springs Experience with Meal
Arenal/La Fortuna

Beautiful place, amazing setting to have a cocktail and chat with fellow travelers from around the world. Good buffet dinner afterward.

Quality of Experience
Lovely setting
Guides, Drivers and Staff
Transport
On time! Very nice
Coffee, Chocolate & Sugar Cane Farm Experience
Coffee, Chocolate & Sugar Cane Farm Experience
Arenal/La Fortuna

Very knowledgeable guide, she was funny and made the tour special. Many different station to see , feel and taste the coffee process.

Quality of Experience
Very organized
Guides, Drivers and Staff
Friendly, funny and knowledgeable
Transport
On time, AC and clean.
Caño Negro Wildlife Refuge Boat Safari
Caño Negro Wildlife Refuge Boat Safari
Arenal/La Fortuna

Great guide on the river. Pointed out a lot of wildlife and helped us get good pictures on our cameras. Very knowledgeable!

Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Jun 30, 2025

Hello Margaret,
Thank you so much for your kind words!
It was truly a pleasure working with you. I’m so glad to hear that everything went smoothly and that you and your husband were able to enjoy a wonderful vacation together. Making sure the trip fit your needs was very important to me, and I’m happy we could make it both comfortable and memorable.
Wishing you all the best, and I would love to help you again in the future!
Warm regards from Costa Rica,
Yuliana

A fantastic adventure in beautiful Croatia
Croatia | Jun 12 - Jun 21, 2025

Nancy
Nancy A.
Boston, MA | Reviewed on Jun 26, 2025
I'm not one who gives out 5 stars loosely. This absolutely was a 5-star trip to Croatia. Our specialist Bruno was professional, attentive to our requests, quick to reply and very patient. We spent 9 nights in Croatia with 3 nights each in Dubrovnik, Korcula and Split. Bruno was able to balance our days with tours and activities but also enough down time to relax at a beach or freshen up for a nice meal and evening. We had walking tours in both Dubrovnik (with Ana) and Split (with Mia).... Read more

I'm not one who gives out 5 stars loosely. This absolutely was a 5-star trip to Croatia. Our specialist Bruno was professional, attentive to our requests, quick to reply and very patient. We spent 9 nights in Croatia with 3 nights each in Dubrovnik, Korcula and Split. Bruno was able to balance our days with tours and activities but also enough down time to relax at a beach or freshen up for a nice meal and evening. We had walking tours in both Dubrovnik (with Ana) and Split (with Mia). Both young ladies were extremely knowledgable about their country's history but also willing and able to answer any questions we had be them history related or not. We were thrilled to hear that Mia would also be our guide for a trip to Krka National Park. Mia's energy and personality is both refreshing and enviable. George, our tour guide on Korcula took us around the island and was a delight. We really enjoyed his stories. We took the ferry over to Hvar one day and had a driving tour with Venko. We had some very interesting conversations with him. All of them were flexible with weather-related changes and all were very professional. We also had a great day on a boat ride to a number of islands. While Steve drove the boat Marin took great care of us--a very fun day. Bruno planned wine, olive oil, oysters and mussels tastings, hikes, a bike ride and I'm sure I'm missing some other things. Bruno coordinated all connections with ferries, guides and cars with no issues. I will definitely be recommending Bruno to friends who are planning trips to Croatia and I was so impressed with him and KimKim that I am using them for our next trip to Japan.

Hotel Review
Hotel Korsal
Korčula

Hotel Korsal is in a perfect location. It is easily walkable to the ferry or the town. There is a beach right in front of the hotel with paddle boards and kayaks for rent. Breakfast is delicious and plentiful with tables both indoors and out. We also had a delicious dinner there. The waitstaff and reception staff are probably the nicest group of hotel workers we have ever met. There is nothing they wouldn't do for you and always with a smile. They notice if you have a favorite drink or like a particular table. The area is very quiet at night. We had a suite with a very comfortable bed, a spacious living area and a balcony overlooking the water.

Authenticity & Character
Good spots to relax with a cover option from sun.
Location
Walking distance to the town and the ferry/boat taxi.
Staff
Very attentive and so friendly.
Cleanliness & Comfort
Great bed, spotless room.
Activity Reviews
Private Guided Walking Tour of Dubrovnik Old Town
Private Guided Walking Tour of Dubrovnik Old Town
Dubrovnik

Ana was so knowledgable about Croatia's history and explained it in such a way that it was easy to remember. She took us through the whole city and showed us some special places to return to the next day.

Pelješac penisula and Ston  + wine tasting
Pelješac penisula and Ston + wine tasting
Dubrovnik

There was so much to do on this excursion. The salt flats were interesting. We watched a short movie and walked around the area. It's not a big place but we found it quite interesting. It was very hot that day but we still walked the path from Ston to Little Ston. It is A Lot of steep steps and in the heat it is difficult. It took much longer than anticipated. We have been on a number of winery tours in the US and Europe and we still learned new things form this tour. The wines were very good and it was the only winery we went to that shipped to the US.

Quality of Experience
Quite challenging in the heat.
Guides, Drivers and Staff
George was a lovely person. He was very entertaining throughout the day.
Transport
Very comfortable van for the six of us.
Private boat trip to Lastovo
Private boat trip to Lastovo
Korčula

This was a really long but very fun day. The boat was very spacious with space for both sun and shade. We snorkeled in a couple of places, went swimming in beautiful coves, Marin told us about each island, took a bike ride on Lastovo and had an amazing lunch.

Krka National Park- 1 days trip from Split
Krka National Park- 1 days trip from Split
Split

The park is beautiful with some gorgeous waterfalls. There are crowds-the later it gets the worse it gets. The hike is easy to navigate. Bring lots of water.

Quality of Experience
It's just very crowded-nothing you can do about hat but leave as early as possible.
Guides, Drivers and Staff
Mia walked us the opposite way most of the people were walking (it's huge circle) which actually made our experience better.
Transport
Mia arrived right on time and drove the van very well. She is an energizer bunny.
Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on Jul 24, 2025

Hi Nancy,

I'm glad to hear that you had a great time in Croatia.

Thank you very much for your feedback! I am happy to hear that I was able to fulfill your wishes and that you had a great time in Croatia.
It was a pleasure to arrange the trip for you.

Hope you took some lifelong memories from Croatia

Hope to stay in touch!

Many regards.

Bruno

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