Kimkim Trip Reviews

4.8
Based on 20,398 ratings
Read 20,398 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Smoothest, No Worry Travel with Piece of Mind for a One of a Kind Experience
Italy | Jul 3 - Jul 13, 2023

Brian
Brian G.
Bridgeport, CT | Reviewed on Jul 21, 2023
A superb, 4 city vacation in Italy with a very customized itinerary with every travel detail and ticket clearly laid out with no work on our part. Every taxi/boat driver was available on time in every transfer point (8+) as soon as we got off the train/plane. Unique cooking experiences, private tours of the Vatican, and so much more. In a country where we didn't know the language and there were various unknowns, our travel reps (Jessica and Barbara) were available every step of the way giving... Read more

A superb, 4 city vacation in Italy with a very customized itinerary with every travel detail and ticket clearly laid out with no work on our part. Every taxi/boat driver was available on time in every transfer point (8+) as soon as we got off the train/plane. Unique cooking experiences, private tours of the Vatican, and so much more. In a country where we didn't know the language and there were various unknowns, our travel reps (Jessica and Barbara) were available every step of the way giving us daily reminders. I 100% would use this service again as our experiences were one of a kind!

Activity Reviews
Private Evening Gondola Ride Venice & City Stroll
Private Evening Gondola Ride Venice & City Stroll
Venice

Our guide was fantastic (Ontavia I believe) who knew so much of the city. Personable, friendly, and knowledgeable. We learned so much about Venice along with the private walk that made it comfortable. Then the gondola ride was one of the best things we ever did while she dropped us off. Highly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Market Tour & Cooking lesson (morning tour)
Market Tour & Cooking lesson (morning tour)
Rome

Fantastic!! Michaela took us to get the best, fresh food from the market. Outgoing, fun, and friendly telling us every step and asking every detail of what we like, what to try, etc. This felt like one of the most local experiences we ever had with a lot of fun. We learned to cook pasta with her, my wife and I while enjoying the best appetizers and meal. This was so personal, unique, and local that you can't miss out. Plus prosecco, wine, and a fantastic air conditioned apartment with a rustic feel that you can't replicate!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Jul 24, 2023

Dear Brian, thank you very much for your review! I'm glad to know that you enjoyed your time in Italy together with us and our customer care services pleased you. We offer a finely custom experience, and we are always committed to guaranteeing a 100% stress-free holiday!

Arrivederci until your next Italian adventure! Ciao :)

Family trip to London and Scotland
Scotland | Jun 18 - Jun 29, 2023

S
Susan M.
Richmond, CA | Reviewed on Jul 20, 2023
Wonderful trip to London and Scotland. Stephen and I worked together to plan 3 days in London and 8 days in Scotland. He was very helpful in planning out a route for us that would cover highlights in Scotland, with a mix of city time and outdoor activities. He set up hikes and tours with several really great guides who helped us see places we would never have found on our own. There were a couple of communication glitches and overall I felt that the itinerary format was not the easiest to... Read more

Wonderful trip to London and Scotland. Stephen and I worked together to plan 3 days in London and 8 days in Scotland. He was very helpful in planning out a route for us that would cover highlights in Scotland, with a mix of city time and outdoor activities. He set up hikes and tours with several really great guides who helped us see places we would never have found on our own.

There were a couple of communication glitches and overall I felt that the itinerary format was not the easiest to work with. It left a couple of uncertainties although they were resolved and we ended up with all of the tickets and other information we needed.

Great trip that we could not have planned ourselves so we are grateful for all of Stephen's hard work!

Hotel Reviews
The Stirling Highland Hotel
Stirling

Nightmare-- the room smelled strongly of cat urine or mold. The hotel said they were unable to move us due to being sold out; in addition, our room opened onto the car park where a car show was going on, meaning that we couldn't open the window to air out the room. I did write to the hotel when we got home and they said they would refund us, but haven't seen it yet.

Cleanliness & Comfort
The Royal Hotel Portree
Portree

Comfortable room that looked out toward the harbor. Restaurants in town book up very quickly so we ate at the hotel one night and it was delicious. Much better than expected, especially for a hotel restaurant. There's a parking lot but you have to find out the details from the front desk; it's not obvious at all when you arrive. Excellent full breakfast included too.

Atholl Villa Guest House
Pitlochry

Lovely room that looked up at Ben Vrackie. Very clean and comfortable and friendly owners. Loved the location; we could walk to dinner on the main street but not noisy at all.

The Frederick House Hotel
Edinburgh

Beautiful spacious room and great location in New Town. Easy to walk to Old Town. The included breakfast at the restaurant across the street was fantastic- best of the trip. Very accommodating staff who helped us send our laundry out.

Hotel The Melita
London

We were in London during a heatwave and we knew there would not be air conditioning. The staff kindly provided us with a second fan, which was much appreciated. The room was quite small but we knew to expect that in such an expensive city. Very clean room and tasty breakfast pastries.

Activity Reviews
Cairngorms National Park Wildlife Tour with a Specialist
Cairngorms National Park Wildlife Tour with a Specialist
Scotland

Wonderful tour with Safari Steve. He drove us in a very comfortable Land Rover to several habitats within the park. At each one, we saw birds and other animals that we never would have spotted on our own. Even though we are not "birders," it was delightful for all of us (including 2 teenage boys). One of our most enjoyable days.

Dunnottar Castle Tickets
Dunnottar Castle Tickets
Scotland

An unexpected highlight! Beautiful and relatively uncrowded castle on the edge of the ocean. Well worth the drive.

Old Town History and Tales Walking Tour
Old Town History and Tales Walking Tour
Edinburgh

Fascinating walking tour. I didn't catch the guide's name but she was great. Very knowledgable and informative with just the right level of history and other facts.

Tower of London Timed Entry Tickets
Tower of London Timed Entry Tickets
London

Even though we had timed tickets for 10 am, we still had to wait about 30 minutes in line to enter. The line looked like it was getting even longer behind us so I would recommend tickets as early in the day as possible--very glad that Stephen got us morning tickets.

Private Guided Walk in Glencoe
Private Guided Walk in Glencoe
Scotland

Great hike back into the Hidden Valley. The hike in was a bit of a steep scramble in parts (more than I expected) but the route back was less difficult. Lots of beautiful scenery along the way.

Hop-on, Hop-off Bus
Hop-on, Hop-off Bus
London

We thought that this would be a good way to get an overview of London but our bus was stuck in traffic more than it was able to take us from site to site. Would skip it next time.

Private transfer to your accommodation. Then check-in or bag-drop
Private transfer to your accommodation. Then check-in or bag-drop
London

Eamon met us at baggage claim without any problem and gave us a great introduction to London. It was delightful to ride with him.

Guides, Drivers and Staff
Transport
Local specialist: Stephen Molloy
Stephen
Stephen Molloy
Local specialist in Dorset and Lyon | Replied on Nov 14, 2024
Hi Susan Thank you for taking the time write a detailed 5 star review. I love detailed comments that the custom trips we create are really great. We love being artisans in our work, and your trip' to explore England and Scotland was an incredible project to be part of. I love that you went to the Dunnottar and enjoyed coast of Aberdeenshire; We love taking folks off the beaten track and away from the overtouristy places. Aberdeenshire is perfect for this. We have noted what you said about... Read more

Hi Susan

Thank you for taking the time write a detailed 5 star review. I love detailed comments that the custom trips we create are really great.

We love being artisans in our work, and your trip' to explore England and Scotland was an incredible project to be part of. I love that you went to the Dunnottar and enjoyed coast of Aberdeenshire; We love taking folks off the beaten track and away from the overtouristy places. Aberdeenshire is perfect for this.

We have noted what you said about the hotel in Stirling and have removed it from the list of suppliers we use. i am sorry that it has degraded since our last visit.

Regards & thanks
Stephen Molloy & the team at High Point Holidays

Big help for a big family
Sweden | Jul 1 - Jul 6, 2023

D
Daniel R.
Sunnyside, NY | Reviewed on Jul 20, 2023
Traveling with two adults and three teenagers it is always tricky to find the right accommodations. Silvia not only found hotels for us in three different cities, they were charming places with a lot of character and located in very nice and convenient parts of town. When one hotel didn't have exactly the set-up we had asked for, requiring us to book an extra room on the fly, Silvia got us a refund so that we did not end up paying more. She was also a big help with transportation between... Read more

Traveling with two adults and three teenagers it is always tricky to find the right accommodations. Silvia not only found hotels for us in three different cities, they were charming places with a lot of character and located in very nice and convenient parts of town. When one hotel didn't have exactly the set-up we had asked for, requiring us to book an extra room on the fly, Silvia got us a refund so that we did not end up paying more. She was also a big help with transportation between sites, and had great recommendations for activities. She even met us at our hotel in Copenhagen with a gift bag of Swedish treats. We had a great time!

Local specialist:
Silvía
Silvía Á.
Sweden | Replied on Jul 26, 2023

Hi Daniel & family!

Thank you so much for the kind words :) I'm thrilled you had a great time in Sweden and Copenhagen & I hope you found some favorites among the Swedish treats and a good place for the little Swedish flag!

Until our paths cross again,
Silvia & the Unforgettable Nordic team

Fantastic vacation!
Italy | Jul 4 - Jul 13, 2023

Leslie
Leslie L.
Cottage Grove, MN | Reviewed on Jul 20, 2023
I can’t thank Emi enough for planning a spectacular vacation. Our hotels were great. Our private tours and events were spectacular! Cooking class! Boat tour! When I had a question while in Italy, I received a response to my text within minutes, I have told multiple friends that they have to use KimKim to help plan their vacation. I can’t wait to plan our next trip with them. Read more

I can’t thank Emi enough for planning a spectacular vacation. Our hotels were great. Our private tours and events were spectacular! Cooking class! Boat tour! When I had a question while in Italy, I received a response to my text within minutes, I have told multiple friends that they have to use KimKim to help plan their vacation. I can’t wait to plan our next trip with them.

Activity Reviews
AMALFI AND POSITANO DISCOVERY BOAT TOUR - SEMI PRIVATE (max 12)
AMALFI AND POSITANO DISCOVERY BOAT TOUR - SEMI PRIVATE (max 12)
Sorrento

We actually had a private boat tour with Theodoro. He was wonderful! We couldn’t have asked for a better guide around the coast. He was so knowledgeable. This was one of our favorite days of our vacation.

Quality of Experience
Guides, Drivers and Staff
Transport
TUSCANY'S GEMS: PRIVATE TOUR TO PISA, SIENA AND SAN GIMIGNANO
TUSCANY'S GEMS: PRIVATE TOUR TO PISA, SIENA AND SAN GIMIGNANO
Florence

Claudia was a wonderful driver for our day. We did not have a wine tour scheduled while we were in Tuscany, Claudia called immediately and got us scheduled for lunch and wine tasting. It was a fantastic day!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Gondola Ride
Private Gondola Ride
Venice

This is something that we felt we needed to do in Venice. While it was nice, it felt like a Disney ride—they take you through a preset course with all the gondolas in a row. If you want to take a gondola ride, make sure to schedule in advance. The line to buy tickets was really long.

Pizza and gelato making class
Pizza and gelato making class
Florence

Vierri was amazing! He made this more than a class—it was an experience. He is so knowledgeable and a wonderful teacher. I can’t say enough about this evening. This was one of our favorite events of the trip.. Our pizza and gelato was surprisingly fantastic considering our skill level.

Quality of Experience
Vierri!
Local specialist: Emi Carletti

Ups & Downs
Costa Rica | Jun 15 - Jun 29, 2023

L
Lynn T.
Chamblee, GA | Reviewed on Jul 20, 2023
Before starting the planning of this trip I knew the destinations we wanted to cover. I was able to provide kimkim the general itinerary and booked them to help with the logistics and transportation. Parts of the booking went very smoothly and parts were somewhat bumpy. In more than one case I was told that they couldn’t do what I was asking (although I was able to do it on my own). I was very happy with, and very much enjoyed, the excursions that I booked through kimkim. Most of the... Read more

Before starting the planning of this trip I knew the destinations we wanted to cover. I was able to provide kimkim the general itinerary and booked them to help with the logistics and transportation. Parts of the booking went very smoothly and parts were somewhat bumpy. In more than one case I was told that they couldn’t do what I was asking (although I was able to do it on my own). I was very happy with, and very much enjoyed, the excursions that I booked through kimkim. Most of the drivers we had throughout our trip were excellent. I would particularly like to praise Leo, our driver from Amanzillo Travel. He was extremely knowledgeable, professional, & personable. Our biggest fiasco during our trip was when a driver (I can’t recall his name or company) left us at the ferry, “went to park,” and didn’t return. (I’m still not certain that we were refunded all we were due as a result of this.) Yuliana and kimkim were definitely helpful in planning this trip but I think that next time I will try doing it on my own.

Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Jul 21, 2023

Hi Lynn,
I hope you are well.
Thanks for choosing us to visit Costa Rica, and also, thanks for your time and leave us this helpful and great review that will help us to continue doing better our job.
From my side and our company, we offer an apology for the situation of the driver on the Ferry, we have proceeded with the process of this situation, as well Kim Kim has processed the accounting refund.
I hope you had a great time here, and have enjoyed your trip.
Take care.
Best regards from Costa Rica,
Yuliana

Great Itinerary to See the Best of NZ in 8 Days!
New Zealand | Jul 8 - Jul 16, 2023

Pamela
Pamela O.
Houston, TX | Reviewed on Jul 20, 2023
Connie did a great job helping us see the best of NZ and both islands in just 8 days! We loved the trip and the tours. All of the guides were fabulous and Do with Alpine, Chris with Eco Tours and Liz with Aucky Walky were the best! Also loved QT Auckland — nice rooms, great location, hip bar and good restaurant. Read more

Connie did a great job helping us see the best of NZ and both islands in just 8 days! We loved the trip and the tours. All of the guides were fabulous and Do with Alpine, Chris with Eco Tours and Liz with Aucky Walky were the best! Also loved QT Auckland — nice rooms, great location, hip bar and good restaurant.

Hotel Review
QT Auckland
Auckland

Hip, chic and accommodating. Excellent location, cool bar and good restaurant. Service was impeccable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cool digs. Only complaint was all mood lighting makes for a dark room…
Local specialist: Connie Campos
Connie
Connie Campos
Local specialist in South Florida and New Zealand | Replied on Jul 21, 2023

Hello Pam,

I appreciate very much the time you have taken to write this review. I am thrilled the trip and our services met all your needs. We love working with our team in New Zealand, all our operators have great knowledge of their product. We only hear they always go out of their way to assist our clients.

We look forward to seeing you soon in another one of our trips!

Thank you

Pedro made our trip to Porto and Lisbon memorable.
Portugal | Jul 9 - Jul 18, 2023

Jonathan
Jonathan S.
Australia | Reviewed on Jul 20, 2023
Quite simply......without Pedro, we wouldn't have enjoyed such personalised experiences so completely tailored to our likes and our interests. It made our holiday to Porto and Lisbon so enjoyable. When you're away in holiday, time is essentially limited. You want to ensure it's effectively invested. So that the memories are enduring. Pedro and kimkim ensured this was the case. The itinerary was just excellent. In order to construct this, Pedro ensured he got to know us and what we... Read more

Quite simply......without Pedro, we wouldn't have enjoyed such personalised experiences so completely tailored to our likes and our interests. It made our holiday to Porto and Lisbon so enjoyable. When you're away in holiday, time is essentially limited. You want to ensure it's effectively invested. So that the memories are enduring.

Pedro and kimkim ensured this was the case. The itinerary was just excellent. In order to construct this, Pedro ensured he got to know us and what we like doing. His suggestions hit the mark: the walking tours, boat rides, ebike trips and personal guided tours. We wouldn't have known of these if it hadn't been for Pedro, let alone booked them.

And the organisation was flawless. Even when we needed to reschedule something because my wife was unwell, it was done swiftly without fuss.

When we go away again, we'll use kimkim. Simple as that.

Activity Review
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto
Quality of Experience
Guides, Drivers and Staff
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Jul 20, 2023

Hello Jonathan & Elaine,
I am so glad to hear that you really enjoyed my services and your overall experience in Portugal - a big THANK YOU for your kind words. It was an honor to have you both traveling with us and to have the chance to show you my beautiful country.
Looking forward to welcome your friends and family in the future.
Your friend in Portugal - Pedro

Wow!!
Australia | Jun 21 - Jul 12, 2023

Carl
Carl V.
Middletown, DE | Reviewed on Jul 20, 2023
We really enjoyed our trip to Australia. I can not imagine the visit without the help of KimKim. First and foremost arranging drivers to meet at airports (we are Americans and really didn’t feel comfortable driving on the left). Organizing our itinerary so that we we had time to do an appropriate amount of exploring at each of our stops. Linking us up with appropriate guided tours and activities that picked us up right at our hotel or a short walk away. Inevitably, when someone... Read more

We really enjoyed our trip to Australia. I can not imagine the visit without the help of KimKim. First and foremost arranging drivers to meet at airports (we are Americans and really didn’t feel comfortable driving on the left).

Organizing our itinerary so that we we had time to do an appropriate amount of exploring at each of our stops.

Linking us up with appropriate guided tours and activities that picked us up right at our hotel or a short walk away.

Inevitably, when someone we met at a stop told us we MUST do X or see Y, it was something we had done the day before or were scheduled to do the next.

Definitely many of these activities were NOT something that would have occurred to us on our own.

Well Done, KimKim!!

Hotel Reviews
Sails In The Desert
Yulara

Three different restaurants in the hotel to choose from. Great Breakfast buffet!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Novotel Cairns Oasis Resort
Cairns

FANTASTIC breakfast buffet. Reasonably priced dinners. HUGE pool. Didn’t go in myself, but loved to see the families enjoying it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mantra Crown Towers Surfers Paradise
Surfers Paradise

In room laundry and kitchen. Close to ocean. Amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mantra 2 Bond Street
Sydney

We loved staying at this hotel. 1. Perfect location near transportation, grocery, bottle shop. 2. Ability to fix our own meals. 3. Essential; washer and dryer in room. 4. Courteous knowledgeable staff that really worked hard to help.

Authenticity & Character
Location
Woolworth’s right across the (closed to traffic) street.
Staff
Cleanliness & Comfort
Activity Reviews
Uluru Camel Tours - Sunset Camel Experience
Uluru Camel Tours - Sunset Camel Experience
Uluru

The camel ride was a unique and enjoyable experience. We rode atop the camel for an hour, with frequent pauses. The ride included some food and drinks, which was nice.

Quality of Experience
Guides, Drivers and Staff
Transport
Daintree, Cape Trib & Bloomfield Day Tour
Daintree, Cape Trib & Bloomfield Day Tour
Cairns

The Daintree day tour was fascinating. We got to see crocodiles during a pontoon boat ride on the Daintree River. The tour was way more extensive than just the boat ride.

Quality of Experience
Guides, Drivers and Staff
Transport
Down Under Cruise with Gold Class Lounge
Down Under Cruise with Gold Class Lounge
Cairns

The Down Under Cruise was a good experience. My wife enjoyed snorkeling in the Great Barrier Reef, but I got seasick. However, I still got to see the reef, which was cool!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sunset Dinner Cruise
Sunset Dinner Cruise
Sydney

The dinner cruise was ok. The view from inside was not particularly good and most of the staff seemed disinterested. However, the food was good.

Quality of Experience
Guides, Drivers and Staff
Transport
Hunter Valley Food and Wine Lovers Tour
Hunter Valley Food and Wine Lovers Tour
Sydney

The food and wine tour was pleasant. It was mostly about wine tasting, with some food involved. I enjoyed this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Arrive Sydney
Arrive Sydney
Sydney
Quality of Experience
Guides, Drivers and Staff
Transport
Captain Cook Cruises - Hop On Hop Off Harbour Explorer 2-Day Pass
Captain Cook Cruises - Hop On Hop Off Harbour Explorer 2-Day Pass
Sydney

A nice introduction to Sydney Harbor. Shark Island was on the list of stops , but the ship never stopped there. The ferry service would have suited us equally, as it turned out

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Vickie Parrack
Vickie
Vickie Parrack
Local specialist in Wanaka | Replied on Jul 21, 2023

Thank you so much Carl,

What a pleasure it was to be part of your Aussie adventure.

Vickie

Trip driving the Ring Road around Iceland.
Iceland | Jul 7 - Jul 18, 2023

Nels
Nels M.
Shaw, DC | Reviewed on Jul 20, 2023
Duncan did a great job of planning our driving times and giving us so many options on sights and hiking. The hotels were nice and very accommodating. We enjoyed having the breakfasts included, made for a good send off every day.
The sights were amazing. The activities he planned for us were great, the 3 water parks were so relaxing, the walking on a glacier was a first for us, the zodiac boat ride with the icebergs was fantastic.
All the hiking we did each day was an experience in sights...
Read more

Duncan did a great job of planning our driving times and giving us so many options on sights and hiking. The hotels were nice and very accommodating. We enjoyed having the breakfasts included, made for a good send off every day.
The sights were amazing. The activities he planned for us were great, the 3 water parks were so relaxing, the walking on a glacier was a first for us, the zodiac boat ride with the icebergs was fantastic.
All the hiking we did each day was an experience in sights and endurance that we enjoyed.
The restaurants and also the different foods was something that gave us a great understanding of what Iceland had to offer.
I just have to close by saying Duncan listened to what would work for us and he came through with a home run. We would definitely use KimKim again and ask for Duncan.

Hotel Reviews
Birkilauf Guesthouse
Lake Myvatn

This was a bit different as it was a shared kitchen and living space which was a new experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Langaholt
Stadarstadur

It was a satisfactory stay. The hotel staff was accommodating and the check-in process was seamless. The hotel met my expectations for a one-night stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Skuggi Hotel by Keahotels
Reykjavík

It was a decent place for me to sleep and eat. The staff was helpful and the check-in process was smooth. The breakfasts were enjoyable and the location was convenient. Overall, it was comfortable and met our needs.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Jokulsarlon glacier lagoon Zodiac boat tour
Jokulsarlon glacier lagoon Zodiac boat tour
Iceland

This was an amazing experience. The tour was well-organized.

Quality of Experience
Guides, Drivers and Staff
Transport
Blue Lagoon
Iceland

It was a relaxing activity right after a long flight. I had a good time and slept well after.

Quality of Experience
Guides, Drivers and Staff
Transport
Earth Lagoon
Earth Lagoon
Lake Mývatn

The nature baths were calming and enjoyable. The weather was good which made the experience even more enjoyable

Quality of Experience
Guides, Drivers and Staff
Transport
Solheimajokull Glacier Hike
Solheimajokull Glacier Hike
Iceland

This was a highlight of the trip. The hike was arranged well and we started at the time it was scheduled. The guides were friendly and answered all our questions.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Duncan Campbell
Duncan
Duncan Campbell
Local specialist in Italy | Replied on Jul 21, 2023

Hi Nels, thanks so much for your great review, it's much appreciated. I'm so glad your trip went well, and the you were able to get a really good taste of Iceland's wonders. I wish you smooth and rewarding travels in the future.

Trip of a lifetime
Australia | Jun 21 - Jul 12, 2023

Jane
Jane V.
Middletown, DE | Reviewed on Jul 20, 2023
This was our first trip to Australia. Normally, we plan our own trips, but the distance was so great (from the US) and the country so large, that we were overwhelmed. We wanted more independence than a tour would offer, however. Kimkim was the perfect solution!
After asking what categories of things we wanted to explore, and how long our trip would be, Vickie began making suggestions of itineraries and activities. We considered those, made some changes, reconsidered, for several months....
Read more

This was our first trip to Australia. Normally, we plan our own trips, but the distance was so great (from the US) and the country so large, that we were overwhelmed. We wanted more independence than a tour would offer, however. Kimkim was the perfect solution!
After asking what categories of things we wanted to explore, and how long our trip would be, Vickie began making suggestions of itineraries and activities. We considered those, made some changes, reconsidered, for several months. Vickie made more suggestions, adjusted things, etc., until we had a plan. And it was an excellent plan.
We loved all the time we had to explore Sydney, and were happy with our combination of planned excursions and free time. The driver/guides for all of our excursions were very knowledgeable and friendly. They not only gave us lots of information about the areas we visited, but had stories about the areas we drove past. That was true of excursions from Sydney, in Gold Coast, in Cairns and at Uluru. Clearly, Kimkim made arrangements with reputable companies.
We did not want to drive in Australia, since we're not used to driving on the left, so we really appreciated the drivers that picked us up at airports and hotels.
We were really happy with our accommodations. Amazing breakfasts were included, and the hotels in Sydney and Gold Coast had laundry facilities in the room, which was so handy.
We downloaded the kimkim app so we could access details of each step of our trip. I did have some questions about excursions along the way, so it was handy to have phone numbers for the tour operators. I had no trouble finding answers. The kimkim team was also available through a chat feature on the app, and that came in handy.
We're not sure where we'll go next, but we're sure we'll ask Kimkim to help us plan the trip.

Hotel Review
Mantra 2 Bond Street
Sydney

Great location for exploring Sydney. Helpful staff. Comfy, spacious suites and amazing breakfast.

Authenticity & Character
Location
Walkable to places of interest AND close to light rail and trains.
Staff
Very accomodating.
Cleanliness & Comfort
Activity Reviews
Uluru Camel Tours - Sunset Camel Experience
Uluru Camel Tours - Sunset Camel Experience
Uluru

This was so much fun - definitely a highlight of our trip! The staff is so helpful and they make the ride so enjoyable.

Quality of Experience
Guides, Drivers and Staff
Sounds of Silence Dinner
Sounds of Silence Dinner
Uluru

We actually did the Wintjiri Wiru gourmet dinner and light show instead of this. Vickie found out about this experience kind of late in our planning, and suggested that we substitute it for the Sounds of Silence - and it was PHENOMENAL!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kings Canyon & Outback Panoramas
Kings Canyon & Outback Panoramas
Uluru

This is a LONG day, but interesting to see a bit more of the Outback. We took a helicopter tour over the canyon, which was really good.

Free Day in Sydney
Free Day in Sydney
Sydney

We toured the Opera House - definitely worth doing. We did the Hop On-Hop Off Big Bus tour, which is informative and interesting - more so than the Hop On Hop Off Ferry. There's narration with the bus - not so for the ferry. And ferry rides are cheap and available individually.

Southern Cross Tours - Natural Bridge & Springbrook Waterfalls Tour
Australia

Our guide actually lives in the area that we toured, so she had lots of inside information and good stories.

Quality of Experience
Guides, Drivers and Staff
Transport
Unchartered Blue Mountains Tour
Unchartered Blue Mountains Tour
Sydney

Beautiful scenery and good information about the First Nations people.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Rocks Walking Tour
Private Rocks Walking Tour
Sydney

Very interesting historical area of Sydney. Lots of good stories.

Quality of Experience
Hunter Valley Food and Wine Lovers Tour
Hunter Valley Food and Wine Lovers Tour
Sydney

Enjoyed not only the wines, but the countryside as we travelled to the wineries. Driver/Guide provided lots of information about the area.

Quality of Experience
Guides, Drivers and Staff
Transport
Down Under Cruise with Gold Class Lounge
Down Under Cruise with Gold Class Lounge
Cairns

Unfortunately, my husband got seasick, but I had a great time and am proud to say I snorkeled the Great Barrier Reef.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Skyrail Rainforest Cableway + Kuranda Scenic Railway
Skyrail Rainforest Cableway + Kuranda Scenic Railway
Cairns

The vintage train ride is amazing. The train itself is fun and the scenery is spectacular.

Quality of Experience
Transport
Local specialist: Vickie Parrack
Vickie
Vickie Parrack
Local specialist in Wanaka | Replied on Jul 20, 2023

Hi Jane,

Thank you so much for such a wonderful review. I cant tell you how happy I am that you had such an amazing experience.

Sounds like the hotels were a great fit and you enjoyed so many bucket list activities. Riding camels in Uluru!!! How incredible.

And you loved Wintiji Wiru, I am so happy I upgraded you last minute. I will be sure to use this in future itineraries.

I cant thank you enough for letting me a part of this experience. If you ever come to New Zealand let me know :).

Take care

Vickie

Outstanding Itinerary
Iceland | Jul 7 - Jul 18, 2023

R
Robert K.
Janesville, WI | Reviewed on Jul 20, 2023
We were very pleased with the entire trip. The itinerary worked out just perfectly. The pre-booked activities were excellent, especially the zodiac ride, glacier hike and the Sky Lagoon. Duncan’s suggestions for hikes and points of interest were very helpful; we did many of them. The accommodations were very good with the exception of Heradsskolinn Guest House. So very glad that we booked with Duncan and Kimkim and would recommend the company to others. Read more

We were very pleased with the entire trip. The itinerary worked out just perfectly. The pre-booked activities were excellent, especially the zodiac ride, glacier hike and the Sky Lagoon. Duncan’s suggestions for hikes and points of interest were very helpful; we did many of them. The accommodations were very good with the exception of Heradsskolinn Guest House.

So very glad that we booked with Duncan and Kimkim and would recommend the company to others.

Hotel Reviews
Héradsskólinn Historic Guesthouse
Laugarvatn

Worst accommodations on our trip. Restaurant was overwhelmed and food poor. No shower in room, tub only. Made us remove our shoes at the door. Staff was over whelmed and confused.

Authenticity & Character
Too authentic! Like staying in a dormitory. Uncomfortable and in need of update.
Location
Staff
Confused and under staffed
Cleanliness & Comfort
Overcrowded, and noisy
Hótel Kría
Vík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshótel Vatnajökull
Höfn
Authenticity & Character
Location
Very pastoral and quiet
Staff
Cleanliness & Comfort
Gauksmyri Guesthouse
Gauksmyri
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Valaskjálf
Egilsstadir
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Langaholt
Stadarstadur

A bit tired and in need of update

Authenticity & Character
A bit run down and the dining was poor
Location
Nice views, and enjoyed the golf course
Staff
Very helpful and friendly
Cleanliness & Comfort
Rooms and public places were clean
Skuggi Hotel by Keahotels
Reykjavík
Authenticity & Character
Modern and a bit sterile
Location
Easy walking to restaurants and attractions
Staff
All good
Cleanliness & Comfort
Activity Reviews
Solheimajokull Glacier Hike
Solheimajokull Glacier Hike
Iceland

Terrific experience!! Great staff and guide, very conscientious. A real highlight of our trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Jokulsarlon glacier lagoon Zodiac boat tour
Jokulsarlon glacier lagoon Zodiac boat tour
Iceland

One of the trip highlights! Very well organized with excellent staff and a super guide.

Quality of Experience
Guides, Drivers and Staff
Earth Lagoon
Earth Lagoon
Lake Mývatn

Very enjoyable and organized.

Quality of Experience
Guides, Drivers and Staff
Vatnshellir lava cave tour
Vatnshellir lava cave tour
Iceland

Very informative and an excellent guide.

Quality of Experience
Guides, Drivers and Staff
Blue Lagoon
Iceland

Too crowded and a bit tired.

Quality of Experience
Local specialist: Duncan Campbell
Duncan
Duncan Campbell
Local specialist in Italy | Replied on Jul 21, 2023

Hi Robert, thanks so much, I appreciate your positive review, and am really happy things worked out well for you. It's very useful to hear which aspects of your trip were highlights, and it would be equally useful if you could share your experience at the Heradsskolinn Guest House so that we could learn for the future.

Our trip was amazing
Mexico | Jul 1 - Jul 10, 2023

E
Erek O.
Melrose, MA | Reviewed on Jul 20, 2023
Our trip was incredible. Rene helped us put together an outstanding itinerary with excellent recommendations for excursions and lodging. We worked with Lizbeth from Rutopia during the trip and she was also fantastic. Both Rene and Lizbeth were responsive, helpful, and truly dedicated to making this a really special experience for our family. We are keen on adventure, so we wanted to do some tours that were a little off the beaten path and removed from the more "touristy" places (of... Read more

Our trip was incredible. Rene helped us put together an outstanding itinerary with excellent recommendations for excursions and lodging. We worked with Lizbeth from Rutopia during the trip and she was also fantastic. Both Rene and Lizbeth were responsive, helpful, and truly dedicated to making this a really special experience for our family.

We are keen on adventure, so we wanted to do some tours that were a little off the beaten path and removed from the more "touristy" places (of which there are many). We are so glad KimKim and Rutopia were able to accommodate us. We got to spend time with local Maya families and guides; ate traditional home-cooked meals; and contributed directly, sustainably, and positively to the communities we visited. Our guides were all highly knowledgeable and conscientious.

In addition to our visits to the extraordinary ruins and archeological zones of the region, one highlight of the trip was spending a day with a local Maya community exploring a stunning cenote and learning to make tortillas by hand over an open fire. The entire trip felt very authentic and connected to the local cultures, rather than the commercialized theme parks and tourist traps. Our kids our probably too young to realize how special this vacation was, but I am confident they will remember it forever!!

Hotel Reviews
Casa Don Diego
Tulum

Casa Don Diego was small, private, and gave us the authentic experience we were looking for. We loved how it was tucked away in Tulum and offered a quiet and unassuming atmosphere. The staff was really nice and made us feel like family. We even had the chance to see their beehives and learn about a specific type of bee that doesn't sting, but produces fantastic honey. The hotel has around six rooms and an outdoor kitchen for families to use which added to the home-like feel. It was a wonderful place to stay and we really missed it when we moved to a larger resort later in our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fairmont Mayakobá Rivera Maya
Quintana Roo

This was a luxurious hotel with beautiful pools and good restaurants. It was a nice place to relax and pamper ourselves after more adventurous days. However, it felt more commercial compared to the more authentic experiences we had during our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Coba and the sacred Mayan roads
Coba and the sacred Mayan roads
Cobá

The tours of the ruins, including Coba and the sacred Mayan roads, were stunning. All of our guides were well informed and we learned a lot about the culture and history. It was wonderful to meet the people and know that the money from our tours was going directly into the local community. It was fantastic to see the ruins and spend time with Mayan families.

Quality of Experience
Guides, Drivers and Staff
Transport
Rio Secreto: The Mayan underworld
Rio Secreto: The Mayan underworld
Cancún

This was a commercial but fun experience. We went into the caves with a guide and a group, which felt a bit rushed and less personal than our other adventures. Still, it was beautiful and interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
Mayan jungle, culture, cenotes and lunch in Yalcobá
Mayan jungle, culture, cenotes and lunch in Yalcobá
Mexico

This was one of the most special days of our trip. We got to spend time with a Mayan community and learn about their traditional ways of life. Our children even made tortillas by hand with Maya women — an unforgettable experience. We also visited a hidden cenote, which was an adventurous and stunning experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Float in the Muyil Sian Ka'an Biosphere Reserve with transportation from Cancun.
Float in the Muyil Sian Ka'an Biosphere Reserve with transportation from Cancun.
Cancún

This was an absolute highlight of our trip! We got there early, before the crowds and it was just our family and our guide. We floated down the river, surrounded by stunning nature, in crystal clear water. Our guide taught us about the jungle and let us enjoy some quiet moments just floating. We didn't do any snorkeling, but it was still an amazing experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Rene Rodarte
Rene
Rene Rodarte
Local specialist in Mexico city | Replied on Jul 20, 2023
Hello Erek!
Thank you very much for your words!
Our team is very happy to hear the experience was what you were looking for and was able to create special memories! Rutopia's goal is to create this bridge between fantastic travelers like yourselves and the communities that have so many amazing experiences to offer, it is heartwarming to read we were able to achieve this! I wish I could have tasted a taco from one of your tortillas, but it'll have to be for the next time your family visits... Read more

Hello Erek!
Thank you very much for your words!

Our team is very happy to hear the experience was what you were looking for and was able to create special memories! Rutopia's goal is to create this bridge between fantastic travelers like yourselves and the communities that have so many amazing experiences to offer, it is heartwarming to read we were able to achieve this!

I wish I could have tasted a taco from one of your tortillas, but it'll have to be for the next time your family visits Mexico! how about Oaxaca and the mountains for your next trip?

Say hello to Eileen and your kids from the entire Rutopia team and thanks again for visiting!
Rene

OPA! Our trip of a lifetime
Greece | Jul 12 - Jul 19, 2023

Jill
Jill D.
Clive, IA | Reviewed on Jul 20, 2023
Not even sure where to start. The entire Kimkim process was easy from start to finish. The tours set up for us in Greece were top notch, and we will never forget the kindness of our local drivers and guides. We could never have planned this our own. It’s not to say the trip wasn’t without hiccups; luckily, Afroditi helped us when we needed when we missed flights and needed other adjustments along the way. Read more

Not even sure where to start. The entire Kimkim process was easy from start to finish. The tours set up for us in Greece were top notch, and we will never forget the kindness of our local drivers and guides. We could never have planned this our own. It’s not to say the trip wasn’t without hiccups; luckily, Afroditi helped us when we needed when we missed flights and needed other adjustments along the way.

Hotel Reviews
Petri Suites
Santorini
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Luxembourg Hotel
Thessaloniki
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The shower needs a door or curtain.
Monastiri Guesthouse
Kalampaka - Meteora
Authenticity & Character
Location
Staff
Got what we need. Not overly friendly.
Cleanliness & Comfort
Shower doors leaked.
Athens4 Hotel
Athens

Friendly, easy, and good location. Giving it four stars due to a bathroom water leak. The host promptly assisted us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
All time classic Santorini, Full-Day Island Tour
All time classic Santorini, Full-Day Island Tour
Santorini
Quality of Experience
Food
Guides, Drivers and Staff
Transport
⛵ Sunset Sailing Tour & BBQ on a luxury catamaran
⛵ Sunset Sailing Tour & BBQ on a luxury catamaran
Santorini

The length of the experience is closer to 7.5 hours from pick up to drop off.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
I’ve never been so scared on the drive back to our hotel. The driver was going way too fast.
Welcome to Santorini
Welcome to Santorini
Santorini
Quality of Experience
Guides, Drivers and Staff
Transport
Thessaloniki Walking Tour
Thessaloniki Walking Tour
Thessaloniki
Quality of Experience
Guides, Drivers and Staff
Transport
Discover the imposing Meteora, Overnight in Thessaloniki
Discover the imposing Meteora, Overnight in Thessaloniki
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Athens
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Afroditi Kalogerakou
Afroditi
Afroditi Kalogerakou
Local specialist in Athens, Greece | Replied on Jul 24, 2023

Dear Jill,

Thank you so much for your kind words! I appreciate your detailed review! ❤
I am very happy to hear that you enjoyed your time here!
It is always a pleasure to welcome travelers like you (kind & considerate despite the "hiccups" 😉)
Hope to welcome you again in Greece sometime in the future!

Warm regards from Athens,
Afroditi

Namibia
Namibia | Jul 8 - Jul 18, 2023

K
kai r.
Finland | Reviewed on Jul 20, 2023

The Namibia travel experience was amazing. All places visited and stays overnight were special in one way or the other. Onguma was out of this world whereas Madisa was a lot more down to earth. I might change make some changes if I did it again, but that is the benefit of hindsight. Anyway, thank you for setting it up Lize.

Local specialist: Lize Enderstein
Lize
Lize Enderstein
Local specialist in Cape Town, South Africa | Replied on Jul 21, 2023

Hi Kai,
Thank you for your wonderful feedback.
I am delighted to hear that you enjoyed your trip to Namibia.
Hope to hear from you again should you wish to return to the beautiful Southern Africa.
Take care.
Best wishes, Lize

A wonderful Norwegian journey with KimKim
Norway | Jul 10 - Jul 19, 2023

Hortense
Hortense L.
Canada | Reviewed on Jul 20, 2023

Had an excellent experience using KimKim. Maria tailored a wonderful trip catered to my interests and requests. The whole team was very responsive at all times throughout my trip. The overall journey was very comfortable and seamless. I am so happy I finally got to see the regions of Norway I hadn’t visited yet and hope to do another trip like this one in the near future!

Local specialist: Maria Shephard
Maria
Maria Shephard
Local specialist in Kristiansand | Replied on Jul 20, 2023

Hortense!!!!

I am so glad you enjoyed your trip, but most of all you felt comfortable and safe with us!

Thank you for letting me build this trip for you and for sharing with me your wishes about this trip! It was a pleasure working with you!!

A great week in Cambodia
Cambodia | Jul 8 - Jul 13, 2023

Jamie
Jamie H.
Richmond, CA | Reviewed on Jul 20, 2023
Steve was so helpful in planning our trip to Cambodia. It felt like we got to see all the highlights with no stress. The only negative is that we wanted to stay longer to do more! I feel grateful that we were able to see and do so much. Cambodia is a great place to visit. I would highly recommend working with Steve to create a great Cambodia itinerary. It would have been very overwhelming without him. Read more

Steve was so helpful in planning our trip to Cambodia. It felt like we got to see all the highlights with no stress. The only negative is that we wanted to stay longer to do more! I feel grateful that we were able to see and do so much. Cambodia is a great place to visit.

I would highly recommend working with Steve to create a great Cambodia itinerary. It would have been very overwhelming without him.

Hotel Review
Phum Baitang
Siem Reap

This is one of the nicest hotels I have ever stayed in. The attention to detail, the ambiance, and the staff were all incredible. It was also very quiet, and a great place to relax after a busy day

Authenticity & Character
Loved the little touches, the fresh fruit in our room, the water Buffalo, the frogs at night
Location
Staff
They were very attentive to our every need
Cleanliness & Comfort
The rooms were always spotless
Activity Review
Apopo Landmine detecting rats (private tour)
Apopo Landmine detecting rats (private tour)
Siem Reap

This was a very special tour, and I’m glad I got to meet hero rats. Would recommend everyone to check this out

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Steve Lidgey
Steve
Steve Lidgey
Local specialist in Cambodia | Replied on Jul 20, 2023

Hi Jamie,
Thanks for travelling with us in Cambodia, and also for your very sweet words. I'm glad you wanted to stay longer! Please come again and see more of the country.
I agree, Phum Baitang is a lovely place to stay and get a feel for the Cambodian countryside. And the lodges are wonderful.
It was also great to catch up with you during the market visit before the cookery class. Please send my regards to Joe.

Wonderful experience
Costa Rica | Jul 6 - Jul 13, 2023

T
tyson h.
Cornelius, NC | Reviewed on Jul 20, 2023
The rafting and waterfall repelling was amazing and Alex and Andre were fantastic. We had a bit of an issue with our one hotel but Charlotte worked hard to rectify the situation. I would definitely use Kim Kim again in the future. Read more

The rafting and waterfall repelling was amazing and Alex and Andre were fantastic. We had a bit of an issue with our one hotel but Charlotte worked hard to rectify the situation. I would definitely use Kim Kim again in the future.

Hotel Reviews
Pacuare River Lodge
Bajo Tigre

Great kitchen/hang out area. The rooms were much better than camping. Kids loved the trail to the waterfall.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Los Altos Resort
Manuel Antonio

The room was great and loved the recreation room for the kids. The breakfast was very yummy and staff was super friendly. I took one star away because the gym had several pieces of equipment that were broken and need to be repaired.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Los Lagos Spa & Resort
La Fortuna

Resort pools were great and staff was very friendly and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Presidente
San José

Great hotel and staff!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Transfer from San Jose to Pacuare River to enjoy Whitewater Rafting on the Pacuare River
Transfer from San Jose to Pacuare River to enjoy Whitewater Rafting on the Pacuare River
Costa Rica

Stops at waterfalls were great guides take great care of you. This was our favorite excursion.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Manuel Antonio

Monkeys sloths, and beaches what is not to love

Quality of Experience
Guides, Drivers and Staff
Transport
Sky Tram, Ziplines & Sky Walk Adventure
Sky Tram, Ziplines & Sky Walk Adventure
Arenal/La Fortuna

Zip lines are high and fast, staff is friendly. The hike and bridges was ok but would not do again.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Canyoning Adventure
Private Canyoning Adventure
Arenal/La Fortuna

Was a blast and my first time zip lining into a pool of water. Highly recommend this excursion.

Quality of Experience
Guides, Drivers and Staff
Transport
Overnight Rafting on Río Pacuare: Day 1
Overnight Rafting on Río Pacuare: Day 1
Costa Rica

Great family trip guides were excellent

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Replied on Jul 21, 2023

Hi Tyson,

Thank you for taking the time to review the individual services we had included in your trip plan. I am glad you loved almost everything!

From all of us at Serendipity Adventures, thank you for trusting us to handle your vacation time.

Kind Regards,
Charlotte

Wow! Norway
Norway | Jul 2 - Jul 13, 2023

Wei Quan
Wei Quan H.
Singapore | Reviewed on Jul 20, 2023
Fantastic planning from the Kimkim team. They are responsive and able to plan the itinerary around your wishes and needs. The team also checked in with us regularly during the trip to make sure all is in order. I was particularly impressed with how they were able to quickly rectify last-minute hotel issues we raised. They also helped us with taxi booking when we had trouble getting out of Gudvangen to Flåm - this was a real life-saver! The trip to Norway was truly unforgettable, and... Read more

Fantastic planning from the Kimkim team. They are responsive and able to plan the itinerary around your wishes and needs. The team also checked in with us regularly during the trip to make sure all is in order. I was particularly impressed with how they were able to quickly rectify last-minute hotel issues we raised. They also helped us with taxi booking when we had trouble getting out of Gudvangen to Flåm - this was a real life-saver!

The trip to Norway was truly unforgettable, and breathtaking in so many ways. There was a balance of urban (architecture, museums) and natural (Trolltunga, glaciers, waterfalls) landscapes in this bespoke itinerary. The people in Norway were affable, especially the guides who brought us up Pulpit Rock (Preikestolen) and Trolltunga. Everything was rather pricey in the country though (the locals complain about this too! haha), so plan your budget accordingly.

All in all, a trip that rates an easy 6 star out of 5, made possible by the wonderful team at kimkim (shout out to Julia, Fenne, Maria). We could not have planned such a comprehensive itinerary ourselves. I hope to visit Norway again cos there's still so much more to see!

Activity Review
Overnight Hike to Trolltunga
Overnight Hike to Trolltunga
Odda

Friendly, knowledgeable guides (Truls <follow him on IG @trulsoutdoors> and Sunny) and a group of fun-loving hikers made this an amazing experience. The hike is specially timed so that you are at Trolltunga when the crowd is thin (less queuing for your photo op!). The overnight stay at the heated domes added a special touch. I appreciated the quiet moments in the early morning when I could be alone with nature.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Maria Shephard
Maria
Maria Shephard
Local specialist in Kristiansand | Replied on Jul 22, 2023

Dear Wei.!

Thank you for you amazing review.! Its much appreciated, but the most important, i really thank you for letting me be part of this adventure!

I am glad you enjoy Norway and experience its nature the way you did and that you build amazon memories.

Best regards
Maria

Customised and thoughtfully planned trip with exceptional support.
Norway | Jul 2 - Jul 13, 2023

Daniel
Daniel Q.
Singapore | Reviewed on Jul 20, 2023
It was the first time me and my travel buddy were visiting Norway and we were keen to engage the local experts through Kimkim. The booking process was fuss free and the preparation phase was characterised by timely responses and attentive listening by our team comprising of Maria, Julia and Fenne. As Norway is a big country with so much to see and do, the team was respectful in advising us on many of our "wishlist attractions". After 3-4 rounds of changes we ended up with an itinerary we were... Read more

It was the first time me and my travel buddy were visiting Norway and we were keen to engage the local experts through Kimkim. The booking process was fuss free and the preparation phase was characterised by timely responses and attentive listening by our team comprising of Maria, Julia and Fenne. As Norway is a big country with so much to see and do, the team was respectful in advising us on many of our "wishlist attractions". After 3-4 rounds of changes we ended up with an itinerary we were excited about.
The team kept in touch with us, especially close to the trip to ensure all was in good order and even gave personal tips and food recommendations when requested.
We were very reassured to be able to contact the team via WhatsApp (as opposed to phone calls on an international number) and that they were contactable 24/7 with very prompt response time.
There were minor hiccups along the way as with any trip (such as issues with transportation from one location and a wrong check-out date that we overlooked prior). These were resolved expediently by the team and allowed us to continue to enjoy our trip without worry.
The trip was well balanced with nature and physical activities, which was our primary interest, as well as time to explore the towns and other cultural attractions. There was adequate time to rest in between more physically demanding activities.
Most memorable for me was the overnight hike to Trolltunga. The opportunity to spend time with fellow travellers with a love for nature in the tranquil environment was precious. It was restful and energising.
I was pleasantly surprised by the waterfalls that I encountered along the way. I am a self-professed waterfall fanatic and the detailed itinerary did not mention that we would be encountering waterfalls along the drive and especially during the Flam railway. The unexpected spectacles were awe-inspiring.
I will definitely be engaging their services again the next time I visit Norway with friends and family, and I highly recommend that you do too!

Hotel Reviews
Gudvangen Fjordtell
Gudvangen

Very spacious apartment with the most amazing view of the waterfalls. Interior design was simple but place felt homely.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Bergen City
Bergen

There are 2 wings to the hotel. We were assigned a room in what appeared to be an older wing. The suite we were assigned to had no air-conditioning and the windows in the bedroom could not be opened. It was very stuffy despite a small fan that was provided. This was contributed by the unusually hot weather we experienced during our time there. The staff were kind enough to relocate us to another room with much better ventilation. The overall standard did pale in comparison to other Scandic hotels we had been to.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Trolltunga Hotel
Odda

The room was a bit small and interior design was simpler. But the views were exceptional. Have to drive about 5 min to the nearest shops/supermarkets. Located close to an amazing waterfall (by driving).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Stavanger City
Stavanger
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Kristiansand Bystranda
Kristiansand
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotell Bondeheimen
Oslo

Great location. Helpful front desk staff. Clean and nicely decorated interiors. Excellent breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Flåm Bike Experience
Flåm Bike Experience
Flåm

We didn't have much time to enjoy this and weather was also not the best.

Quality of Experience
Guides, Drivers and Staff
Transport
Glacier Kayaking Excursion
Glacier Kayaking Excursion
Norway
Quality of Experience
Guides, Drivers and Staff
Transport
Overnight Hike to Trolltunga
Overnight Hike to Trolltunga
Odda

The most memorable highlight of my trip. Definitely recommended.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pulpit Rock Hike with Lunch
Pulpit Rock Hike with Lunch
Stavanger

Excellent guide who doubled up as photographer. He ensured we had great photos at the main highlight.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Maria Shephard
Maria
Maria Shephard
Local specialist in Kristiansand | Replied on Jul 25, 2023

Hi Daniel,

Thank you so much fir this amazing review. I am really happy that you had such a great experience while visiting us.
Sounds like you really enjoy all the activities we put together for you, specially the outdoor ones like Trolltunga and Pulpit Rock.!
Thank you for letting me be part of this journey!

Amazing family vacation
Costa Rica | Jul 5 - Jul 18, 2023

K
Kozue N.
Fairland, MD | Reviewed on Jul 20, 2023
Our trip was smooth as planned and all the places we stayed was good, activities we did was memorable, and driver and guide were very helpful. Read more

Our trip was smooth as planned and all the places we stayed was good, activities we did was memorable, and driver and guide were very helpful.

Hotel Reviews
The Falls at Manuel Antonio
Manuel Antonio

No view of beach but the garden were beautiful and wonderful- many wildlife visits every day. Pool was very clean and enjoyable. Options for breakfast was good, the service was great but it was slow.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room was clean and spacious
Hotel Kokoro Mineral Hot Springs
La Fortuna

The staff is very welcoming and helpful. The hot spring is very unique to this hotel.

Authenticity & Character
The place got a character- the hot spring, the small house, and trail in the property.
Location
If is away from the center of the town this quiet and able to see and hear animals.
Staff
They were very helpful to each of our questions and requests.
Cleanliness & Comfort
All were kept clean and comfortable. The lights in the room can be little brighter, but we loved our lodge.
Arco Iris Lodge
Santa Elena

This lodge is located close to center of town yet set back and quit place. The facility is very clean, functional and cute. The staff is friendly. The breakfast has nice selection of tasty buffets.

Authenticity & Character
Location
Best location - quiet and private feeling yet very close to town.
Staff
Cleanliness & Comfort
The facility was very clean and very comfortable to stay inside and outside.
Mawamba Lodge
Tortuguero

Staff were very friendly and helpful. All the facilities were kept clean and garden were beautiful. You have a chance to see many wildlife on the property. Meals were very tasty and has good options.

Authenticity & Character
Location
Has beach access, walkable to town yet secluded
Staff
Helpful, friendly and guides are knowledgeable.
Cleanliness & Comfort
Activity Reviews
Damas Island Kayaking
Damas Island Kayaking
Manuel Antonio

It was nice to learn and see the mangroves.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A
Manuel Antonio National Park Nature Hike
Manuel Antonio National Park Nature Hike
Manuel Antonio

It’s a small national park yet has so much to offer to see. The guide was knowledgeable and searched for many creatures that we wished for encountering.

Quality of Experience
Guides, Drivers and Staff
Transport
Treetopia Zip Lines
Treetopia Zip Lines
Monteverde

It was extremely fun and adventurous being in a cloud and zipping through the above the canopy.

Quality of Experience
Guides, Drivers and Staff
Transport
Eternal Rainforest Night Walk
Eternal Rainforest Night Walk
Monteverde

The night walk was fun and it was really amazing that the guide keep spotting so many creatures.

Quality of Experience
Guides, Drivers and Staff
Transport
Horseback Ride to La Fortuna Waterfall
Horseback Ride to La Fortuna Waterfall
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Sloth & Bird Hike
Sloth & Bird Hike
Arenal/La Fortuna

Guide was fun to talk to and knowledgeable of the nature and plants. We saw many animals and plants. The drinks and snack were provided after the walk and at the farm, which was nice surprise.

Quality of Experience
Guides, Drivers and Staff
Transport
Motor Boat Tour Along the Tortuguero Canals
Motor Boat Tour Along the Tortuguero Canals
Tortuguero
Quality of Experience
Guides, Drivers and Staff
Transport
Night Turtle Tour (Seasonal)
Night Turtle Tour (Seasonal)
Tortuguero

It was amazing. It is a once in a lifetime experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Tortuguero Village Visit
Tortuguero Village Visit
Tortuguero

We enjoyed the visits, the guid provided good information but went off bit too long for kids. Afterwards, shopping at the Villegas and walk back to hotel was great.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Gustavo Camperos

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