Kimkim Trip Reviews

I would definitely look to Kimkim again for traveling overseas. The trip was very well organized and the team did a great job working with my budget and making arrangements, communicating with me and answering questions.

There was only one thing that wasn't 100% but still not bad. 2 tour companies merged in Iceland and my voucher said one company would be picking me up but it was actually the other companies bus that came and he was a bit late. That one 2-day tour had a young inexperienced guide that wasn't well organized with food and bathroom stops and didn't inform us well of all the places we went. e.g. there was one stop listed on the itinerary, kind of a big deal for that location, and he never mentioned it or took us the 50 meters on the other side of the trees to see it. I just happened to stop there with another group, unscheduled, where that guide did show us and give the story. The other 2-day guide was the best, i can't imagine having a better guide. It felt like the first guide wasn't properly trained and we were the unfortunate beneficiaries of his being new at this.

But as far as Kimkim arrangements, superb. If I see airfare sales in the future I will defiantely keep Iceland and Kimkim in mind for my plans.

Amanda was extremely helpful throughout the process, from assisting us in choosing the right trek to answering all our questions. Her local knowledge was invaluable. She met us in Kathmandu at the start of the trip to ensure that everything was in order. The itinerary that she put together for us was excellent, and worked out as planned.

Only one slip-up on a day which was overpacked with 2 archaeological sites and a guide scheduled too close together.

Booking on kimkim.com was easy and very convenient. All our questions were promptly answered and details about our trip were provided up front.

We would like to say thanks to Ngima and his team for arranging this amazing trip. Ang and Lakpar (guide and porter) were amazing guides and tended to our every need. Also, they were very patient with our hiking pace! They made sure we were comfortable throughout the trip and we felt safe all the way.

Nicole was incredible, and took the time to figure out what kind of trip I wanted, then helped me adjust last-minute when I needed to make some emergency changes.

I plan to recommend Nicole to anyone I hear is going to Peru—whether they ask for recommendations or not :)
She was available, helpful, knowledge, and lovely.

The overall experience with Zulmy and Kim Kim went beyond my expectations. Zulmy was nice to work with via the internet, and the resulting trip was excellent and enjoyable. Your planning took all the worry and stress of traveling away so we could enjoy Panama to the fullest. Our driver, Roberto, and our 2 guides were excellent and fun to travel with. I will highly recommend KimKim to anyone wanting to organize a custom vacation experience like we had. Thank you !

Zulmy did a wonderful job for us. She understood our requests and provided good options. I think she did a great job.

Everything ran very smoothly on KimKim, Amanda was very responsive and answered all questions I had. The trip was organised with no fuss or hassle whatsoever.

Amanda provided a brilliant service - we were v impressed with Amanda and Himalayan Trails

This was one of the best trips I have been on. So well organised. 5 start accommodation and service. The guide we had was so friendly and helpful. The taxi drivers were friendly and very helpful too. I would recommend this tour and company to anyone who wants the best in Jordan.

Bianca did every she could to get the best tour together for my team. I changed the plan/days multiple times and Bianca continued to help us get the best price and experience out of it.

We felt the length of the trip, the schedule, the accommodations, the personnel, etc. were all top notch. We knew essentially nothing about Panama before we went, so we weren't sure whether we were signing up for and engaging in things that would be meaningful or not. But, with Zulmy's help we together came up with a great itinerary that kept us happy and entertained and informed the entire time.

The only disappointment was that there were a couple of times where we were working together on-line and suddenly she would disappear for a few days. In the end the package she helped put together for us was excellent.

Amazing tour, so fantastic. Lucky with the weather too. The guide (Dario) showed us new things we were not aware of from our pre trip research too. Highly recommend Dario / Gabor.

Lots of communication - great.

This trip far outlived my expectations. It was amazing!

Gabor put together the perfect itinerary for me. I told him I had 2 weeks and wanted to see as much of Ecuador and Galápagos Islands as I could in that time. He made sure I did!

Communication was easy and efficient. I felt that all my questions and concerns were taken care of in a timely and professional manner.

Ngima and his employees did a tremendous job taking care of us! They were always on time and easy to communicate with. They went out of their way to make sure we got to the airport and even all the way to the gate in a couple instances.

It was mostly perfect. The drivers were all wonderful. They were punctual, friendly, obliging and cars were immaculate . The guides were even better, especially Valentina in Palermo who we adored.The others were fabulous too.Accommodation was mostly good,but we found the agiturismo in Agrigento tooooo remote,and my brief did say we were city slickers . Also it was feragosto eve and they had a party.
However,I have been recommending you to everyone.

Also nearly perfect but better than good. As I mentioned,The accommodation in Tenuta San Giovanni was really not us, we would have preferred something in the city of Agrigento. This place was 7 kilometres from the nearest village and 50 minutes from Agrigento.I have stayed at farmhouses before but they were walking distance to piazza's. Not this one.
Also, the voucher for the Etna excursion said meet at 9.30 at the hut. When we arrived at 9.23,they told us the 9.30 group had gone and we would have to wait for the 10.30 group. This would've got us back to our transport to Messina too late, and also we had arrangements in Messina to get to on time.So we paid for the shorter version out of pocket. The man in charge of hut Etna excursion said we should get a refund for the one we missed,so I am also enquiring about that .

I really can't say enough about how much we enjoyed ourselves in the Azores. The islands are amazing and the tour took full advantage of their natural beauty. The agent who arranged the trip (Catia) did an excellent job and all the guides and activities were great. I would happily refer Kim Kim and Picos de Aventura to anyone who asks!

Catia was always friendly and prompt and answered all our questions with the right amount of detail. The trip she arranged was excellent from accommodations to activities.

The overall trip was awesome and exactly what we wanted. We couldn't be happier with what we did and saw and the experience we had with kimkim.com. We would recommend the website to anyone.

Halldor was great to work with. He brought our vision to life and gave us exactly what we wanted. He kept our itinerary packed and got us to the most amazing, rarely seen places in Iceland. Thank you!

There was miscommunication on the ferry ride we were scheduled to take which resulted in us having to drive an additional 4 1/2 hours to get to our destination. However, because we drove, we got to see the Northern Lights which we may have missed had we been on the ferry, so in the end, we did not mind the drive.

Great accommodations! We saw northern lights 2/4 nights!!!! The weather was perfect we Loved the Hardergruten MSSpitsberg it was a great size great bed!! We added a guide for our day in Tromsø her name was Edle with Individual tours. She was fantastic all day too. We had a carefree adventure because of your help! Thank you so much

Linda made it all possible!!!! Sweet great response time No question was to small....

We loved Iceland but I think hotels should be researched more. We had a reservation at the GEO hotel it was unexceptionable. It looked like an institution. We left, even though we already paid $180 for it that's how horrible it was. We went to Northern Lights and had to pay $500 for the night which was a killer. The hotel in Fudor would have been much better. The other hotels were from 180$ to 200$ per night no dinners included which was another 120$. Except Aldo in Reykjavik which made the reservation on my own not included included in your price.
I would hope to get a refund from KimKim for the $180 for GEO hotel.
Thank you. CArolee Kass and Amanda Cline

More choices of lodging. One of the hotels put us in lower level under main dining room, which was open at 6:30am to 10:00 pm. Chairs moving and people walking around was very disturbing. After a long day we looked forward to comfort and to be able to get some rest. They had no more rooms.you should check these things out.
Blue lagoon there r different entry fees. You had an economy plan for us. For 10$ each more which I paid extra for while we were there, , we didn't have to wait on line for 30 extra minutes and received a bathrobe which was not included in the plan you gave us. You need a bathrobe! It was cold.

The trip was great and Enguerran was really easy to deal with. Quick replies to my emails and lots of information provided for my questions.

I wish we had known the physical level required for the trip. I found it to be more physical than expected - - not undo-able, but would have appreciated knowing that walking sticks over the lava beds are suggested and vaulting from the panga to the yacht is a 2-3 times a day requirement.

Tariq was responsive and had an answer for our questions within a few hours every time.

Preeti - was excellent in her suggestions - having the detailed itenerary everyday with where to go, what to see, suggestions on where to eat and a hotel a the end of the day was invaluable...and imo the best way to see Iceland. The booking process was very smooth - I only wish there was more disclosure on actual cost of the trip abd some of the hotels - i.e so you could perhaps upgrade if desired, etc...

Preeti did an amazing job. We had one issue that was not her fault, but was the fault of the guesthouse...she had great meal suggestions and also her recommendations of what to see and the tours was excellent. Again, the itinerary was worth its weight in gold...and having a place to stay at the end of a long day was a premium. Also, the restaurant suggestions were fantastic....here are a couple of my favorites...Bjargarsteinn was amazing...don't miss this one. great meal and for Iceland, reasonable...which is saying something...Sjavarborg was very good but the cowshed was fantastic, go when the cows are brought in...fresh warm milk...Humarhofnin had amazing Lobster - a must. Reykjavik has a LOT of good restaurants and Kaldi Bar for great unfiltered beers...

We also did a detour on our drive around the Island and stopped at restaurant Fridheimar - for tomato soup bread and other tomato greenhouse specialties. I would include this on the itinerary...

The Glacier Hike was awesome - we ended up with a personal guide, just my wife and I and since we were in great shape we did the 3 hour tour in about 2 and 1/2 hours...I would recommend this....

The Baths at Myvtan were awesome...as well - go at night to see northern sunset and stay for northern lights...long yes, but relaxing...have a beer while you bathe...

PS - also recommend the Into the Volcano tour...pricey, but frankly worth it...has to be seen.