Kimkim Trip Reviews

4.8
Based on 18,275 ratings
Read 18,275 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Great customer service! Highly recommend
Japan | Oct 7 - Oct 24, 2025

Jonas
Jonas H.
Denver, CO | Reviewed on Oct 25, 2025

We had an amazing time in Japan and would highly recommend KimKim travel. We were there for 17 nights and spread across 7 different cities including Tokyo, Kyoto, and the northern mountains. It was a busy itinerary and we were so glad to have Kimkim’s help. Olivia was a huge help both in planning our trip and assisting us whenever needed along the way!

Friendly, professional, and prompt! Highly recommend booking with this company!

Local specialist: Olivia Luang
Olivia
Olivia Luang
Local specialist in Japan | Replied on Oct 27, 2025

Hi Jonas,

Thank you so much for taking the time to share such a wonderful review! I’m delighted to hear that you had an amazing time exploring Japan and that the trip went smoothly across all seven cities. It was a pleasure working with you to bring your itinerary together, and I’m happy to know that our support made your experience enjoyable and stress-free.

Wishing you and your family all the best in your future travels, and I hope we’ll have the chance to plan another adventure together!

Warm regards,
Olivia

Terrific time in Italy
Italy | Oct 7 - Oct 18, 2025

A
Ali E.
Canada | Reviewed on Oct 25, 2025
My family and I had a wonderful time in Italy thanks to kimkim and our travel specialist, Manuela. This was our third time using kimkim for a vacation and, as before, everything went swimmingly. Manuela was incredibly helpful in curating an itinerary for us based on our schedule and preferences. She was prompt with her communication and insightful with her recommendations. Our itinerary including stays in Rome, Florence, Venice and Amalfi, with travel via train between regions. In Rome,... Read more

My family and I had a wonderful time in Italy thanks to kimkim and our travel specialist, Manuela. This was our third time using kimkim for a vacation and, as before, everything went swimmingly. Manuela was incredibly helpful in curating an itinerary for us based on our schedule and preferences. She was prompt with her communication and insightful with her recommendations. Our itinerary including stays in Rome, Florence, Venice and Amalfi, with travel via train between regions.

In Rome, our local guides, Giulia and Valentina, were terrific for our visits to the ancient Roman Forum and Vatican. They also provided great insight into other local, off the beaten path, places to visit. Manuela helped us pick an ideal hotel location that was walking distance to most of the main attractions.

Later, we had a splendid time in Florence, and our local guide Paola was amazing. She offered us a rich history of the city as we walked around explored the sights. Manuela also helped us with planning a daytime road trip to Siena and Montergionni. Our driver for the day, Marco, was very accommodating given that we were traveling with a toddler, and provided us ample time to explore the Tuscan countryside.

We did a short stay in Venice, which was a very charming experience. Our local guide gave us a wonderful tour of St. Mark's Basilica and the Doge's palace.

After a long train ride to Naples, we stayed in Sorrento for our Amalfi experience. Which, as per Manuela's accurate advice, is definitely more family friendly than the smaller locales. Here, Manuela arranged a driving tour of Positano, Amalfi and Ravello. All locations were superb, and our driver was terrific.

Overall, we thoroughly enjoyed our visit to Italy, and Manuela and her colleagues were instrumental in helping us with our experience. We would wholeheartedly recommend their services to those looking to book a trip to Italy.

Hotel Reviews
Hotel Plaza Sorrento
Sorrento
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Carnival Palace
Venice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Horto Convento Florence
Firenze
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Glam
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
A Day Along the Amalfi Coast
A Day Along the Amalfi Coast
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Sorrento
Explore Sorrento
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Discover Venice: From St. Mark's Basilica to the Doge’s Palace
Discover Venice: From St. Mark's Basilica to the Doge’s Palace
Venice
Quality of Experience
Guides, Drivers and Staff
Transport
Walking Through the Renaissance: Florence & Michelangelo’s David
Walking Through the Renaissance: Florence & Michelangelo’s David
Florence
Quality of Experience
Guides, Drivers and Staff
Transport
The Vatican Unveiled:  From  Vatican Museum to Sistine Chapel
The Vatican Unveiled: From Vatican Museum to Sistine Chapel
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Rome Unearthed: Guided Walk of Colosseum & Ancient City
Rome Unearthed: Guided Walk of Colosseum & Ancient City
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Manuela Cardillo
Manuela
Manuela Cardillo
Local specialist in Madrid | Replied on Oct 27, 2025

Hi Ali, Thank you so much for your kind words! I’m thrilled to hear that you and your family had such a memorable time in Italy and that your trip lived up to your expectations. Thank you again for trusting kimkim and Espiritu Travel with your trip. Your recommendation is the highest compliment, and I hope we can help plan another unforgettable adventure for you and your family in the future!
Warm regards, Manuela

Mediocre communication, phenomenal guides
Peru | Oct 18 - Oct 24, 2025

Amy
Amy N.
Chicago, IL | Reviewed on Oct 25, 2025
The communication was difficult. Things needed to be repeated many times. I know that the 3 people that added on late did not help the matter at all. It was just very frustrating..
Getting all of the email and text notifications was overwhelming at times. That being said, however, our Machu Pichu guide (Javier) was fabulous, informative, helpful and just plain kind. Nataly on our other days was equally as wonderful. We felt that having those 2 as guides really made the trip remarkable.
With...
Read more

The communication was difficult. Things needed to be repeated many times. I know that the 3 people that added on late did not help the matter at all. It was just very frustrating..
Getting all of the email and text notifications was overwhelming at times. That being said, however, our Machu Pichu guide (Javier) was fabulous, informative, helpful and just plain kind. Nataly on our other days was equally as wonderful. We felt that having those 2 as guides really made the trip remarkable.
With one of our people that was injured about a month ago, the long walks to transport and having to haul luggage up several flights of stairs was difficult.
Having the driver pick us up so late to get us to the airport was nerve wracking.
All in all it was a good trip!

Hotel Reviews
Holiday Inn Lima Airport
Lima

All the hotels were way better than anything I stay in. It would have been nice to have 3 to 4 star hotels and cut the cost of the trip down.

Authenticity & Character
Nice but nothing special
Location
Quick and easy from the airport
Staff
Cleanliness & Comfort
Tariq Boutique hotel

Helpful staff, beautiful setting, great views,

Authenticity & Character
Adorable. Steps were difficult for some in our group to get up to the rooms and the location for car pickup/dropoff.
Location
While the location was beautiful, it was hard to get to and we needed to walk a fair distance from where the car dropped us off/picked us up.
Staff
Cleanliness & Comfort
El Albergue Ollantaytambo Boutique Hotel
Cusco

Wonderful rooms and great restaurant. Location was perfect for catching the train to Macchu Pichu.

Authenticity & Character
Gardens, trees growing through the kitchen.
Location
By the train station was wonderful. A little bit of a walk to get to the wandering party of town.. Lots and lots of tourists.
Staff
Unfortunately, I did not get his name,, but there was a gentleman at the front desk that was very helpful.
Cleanliness & Comfort
Flowers in the room were a nice touch, beds were comfortable.
Activity Reviews
Transfer to a Restaurant & San Francisco Catacombs
Transfer to a Restaurant & San Francisco Catacombs
Peru
Private Half-Day Walking Tour: Sacsayhuaman, Cusco City & San Pedro Market
Private Half-Day Walking Tour: Sacsayhuaman, Cusco City & San Pedro Market
Cusco
Explore  Machu Picchu: Observatory train to Machu Picchu SV
Explore Machu Picchu: Observatory train to Machu Picchu SV
Peru
Private tour to the Sacred Valley: Hacienda lunch
Private tour to the Sacred Valley: Hacienda lunch
Peru

Wow! The lunch was delicious, especially loved being told about the food that we were eating. The welcome drink? I could drink that all day. Being shown around the hacienda and learning about different aspects of how things work was fascinating. The ‘3 way crop’ (I’m pretty sure that was not what it was called). Seeing the guinea pigs and understanding how that works was quite interesting. I learned a lot about them that I did not know.

Quality of Experience
Great staff imparted knowledge to us.
Food
Beautiful presentation!
Guides, Drivers and Staff
Transport
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Oct 27, 2025
Hi Leslie,
Thank you so much for taking the time to share your detailed feedback. I truly appreciate your honesty — it helps us see where we can improve. I’m really sorry to hear that communication felt difficult and that some logistics caused stress during your trip. We’ll definitely review these points with our team to make sure we do better next time.
I’m very happy to know that Javier and Nataly made such a positive impression — they’ll be delighted to hear your kind words. Thank you... Read more

Hi Leslie,
Thank you so much for taking the time to share your detailed feedback. I truly appreciate your honesty — it helps us see where we can improve. I’m really sorry to hear that communication felt difficult and that some logistics caused stress during your trip. We’ll definitely review these points with our team to make sure we do better next time.

I’m very happy to know that Javier and Nataly made such a positive impression — they’ll be delighted to hear your kind words.

Thank you again for traveling with us and for your thoughtful comments. We’ll keep working to make every part of the experience as smooth and enjoyable as possible.

Warm regards,
Liz

Unforgettable Morocoo trip!
Morocco | Oct 2 - Oct 13, 2025

Sam
Sam O.
Atlanta, GA | Reviewed on Oct 24, 2025

Hakim was great and was always very responsive! He worked with me to create and amazing and unforgettable trip! We had few issues with legroom/comfort of the minibus provided... was very cramped on long trips. Local guide Hanyn was very knowledgeable and interrsting however had communication issues and listening to the group needs. Overall, I appreciate Hakim and his team putting together a great trip and sharing their wonderful country, people and culture!

Local specialist: Hakim ALIBOUCHE

Noga and everyone we worked with at KimKim wa...
Iceland | Oct 13 - Oct 21, 2025

S
Sheri D.
Denver, CO | Reviewed on Oct 24, 2025
Noga and everyone we worked with at KimKim was great and the itinerary was awesome. Read more

Noga and everyone we worked with at KimKim was great and the itinerary was awesome.

Hotel Reviews
Reykjavík Marina - Berjaya Iceland Hotels
Reykjavík

Great location and free parking. BUT, the street noise was incredibly loud- it sounded like our window was wide open, even though it was closed.

Authenticity & Character
the historic factor was cool- but they need to update the windows!
Location
Staff
Cleanliness & Comfort
Aurora Lodge Hotel
Hvolsvöllur

The lodge was great, with an amazing bar & restaurant. The views were great- when the fog lifted. However, the room was very small, and you could hear your neighbors walking and talking. And we had an ‘upgraded room’- the finishes were nice.

Authenticity & Character
The lodge was nice.
Location
Close to the town where we took a super jeep tour. Also close to other restaurants, since theirs was closed one night.
Staff
Everyone was awesome.
Cleanliness & Comfort
Very clean. Not as quiet as I would have liked.
Hótel Snæfellsnes
Borgarnes

Basic hotel. Clean

Authenticity & Character
Not a lot of character.
Location
It’s in the middle of nowhere- probably good if the lights are out.
Staff
everyone was nice
Cleanliness & Comfort
very clean, not super cozy
Activity Reviews
Thórsmörk Super Jeep Experience
Thórsmörk Super Jeep Experience
Iceland

It wa a long day, but we loved the experience with the local guide, and learned a lot!

Quality of Experience
Food
Local food, home made
Guides, Drivers and Staff
Transport
3 people had to sit in the very back- which is tough if you get car sick
Friðheimar Tomato Farm and Restaurant
Friðheimar Tomato Farm and Restaurant
Golden Circle

Cool spot. We had a fantastic lunch in the wine bar.

Quality of Experience
Glymur waterfalls hike
Glymur waterfalls hike
Iceland

We couldn’t do the river crossing because it was too deep- we would have had to get wet up to our shins. So, waterproof boots weren’t enough. Hikers should be aware that they have to walk in the river for several meters before they get to the log that spans the rest of the river. So, we never got to see the falls.

Quality of Experience
I wish the area would put in a small bridge to cross the river, so we could have completed the hike.
Cliff Walk from Arnarstapi to Hellnar
Cliff Walk from Arnarstapi to Hellnar
Snæfellsnes Peninsula

Gorgeous hike!!

Quality of Experience
The scenery
Local specialist: Noga Heyman
Noga
Noga Heyman
Local specialist in Kimkim HQ | Replied on Oct 27, 2025

Thank you so much for your review, Sheri! Your feedback is super valuable and we will definitely take all of that into account for future travelers regarding the hotels and activities. I'm so glad you had a wonderful trip, and I hope you'll consider kimkim in the future. Thanks for trusting us with this adventure!

Siena at Kimkim designed the perfect Greece tour!
Greece | Oct 10 - Oct 23, 2025

Leslie
Leslie D.
Atlanta, GA | Reviewed on Oct 24, 2025
Siena at Kimkim designed the perfect Greece trip for our group of five women! We had two weeks of excellent experiences and hotel accommodations. The detailed planning of all the connections we made by plane, ferry and pickups / drop offs went without a hitch. Using the app was very helpful and fully informative.
I HIGHLY recommend Kimkim and we will definitely use again!
Read more

Siena at Kimkim designed the perfect Greece trip for our group of five women! We had two weeks of excellent experiences and hotel accommodations. The detailed planning of all the connections we made by plane, ferry and pickups / drop offs went without a hitch. Using the app was very helpful and fully informative.
I HIGHLY recommend Kimkim and we will definitely use again!

Hotel Review
Petit Palace Suites
Santorini

Incredible view from room and the service at the hotel was top notch!

Authenticity & Character
Beautiful rooms and views
Location
Quick taxi to Fira
Staff
They were super helpful!
Cleanliness & Comfort
Perfect
Activity Review
Knossos Palace Experience
Knossos Palace Experience
Greece

Irina was a terrific guide. Very knowledgeable and easily understood

Quality of Experience
The ruins were spectacular
Guides, Drivers and Staff
Irina was excellent
Local specialist: Siena Mueller

We are so happy we found KimKim - Melanie was amazing!!
Italy | Sep 17 - Oct 2, 2025

Jessica
Jessica D.
Newark, NJ | Reviewed on Oct 24, 2025
We are so happy we found KimKim and got connected with Melanie!! We were planning for our honeymoon, and trying to make our way through all of the details on top of getting ready for our big day was so stressful for us. Having a local be able to help us with suggestions and give us genuine feedback and recommendations on where to stay and what to do was incredible. Melanie really went above and beyond. I kind of went overboard with questions and we pivoted our original plan for cities to... Read more

We are so happy we found KimKim and got connected with Melanie!! We were planning for our honeymoon, and trying to make our way through all of the details on top of getting ready for our big day was so stressful for us. Having a local be able to help us with suggestions and give us genuine feedback and recommendations on where to stay and what to do was incredible. Melanie really went above and beyond. I kind of went overboard with questions and we pivoted our original plan for cities to visit, but she was so accommodating and flexible. It was such a relief to be able to iron out all the details, including accommodations, tours, and transportation, (transportation was a big one for us). We’d highly recommend using KimKim for your next trip. Thank you, Melanie!! We had such an amazing trip!

Hotel Review
H10 Palazzo Galla
Rome

Amazing! Location was so perfect and the food was delicious!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Oct 27, 2025
Hi Jessica,
thank you so much for your review! I must admit, we did a great job putting together your honeymoon! You had the right balance of activities and self guided, unstructured time in the Dolomites and on the coast, there is really no point having every moment planned, it's so nice to enjoy a lazy morning or a late afternoon, this is what Italy is all about after all!
I'm pleased you got to visit from North to South too, I bet you need a holiday just to recover! Thanks again for... Read more

Hi Jessica,
thank you so much for your review! I must admit, we did a great job putting together your honeymoon! You had the right balance of activities and self guided, unstructured time in the Dolomites and on the coast, there is really no point having every moment planned, it's so nice to enjoy a lazy morning or a late afternoon, this is what Italy is all about after all!

I'm pleased you got to visit from North to South too, I bet you need a holiday just to recover!

Thanks again for booking with me, I look forward to your next trip to Italy, there is so much more still to discover!

A presto,
Melanie

Our Guide, Tina, was incredible in her meticu...
Croatia | Oct 12 - Oct 17, 2025

William
William S.
Seattle, WA | Reviewed on Oct 24, 2025
Our Guide, Tina, was incredible in her meticulous planning for a trip we joined with friends. Every transportation detail went flawlessly and our accommodations were beyond our expectations. The Buggy tour she arranged in Korcula was the highlight of our trip. Read more

Our Guide, Tina, was incredible in her meticulous planning for a trip we joined with friends. Every transportation detail went flawlessly and our accommodations were beyond our expectations. The Buggy tour she arranged in Korcula was the highlight of our trip.

Activity Reviews
Dubrovnik Panorama tour
Dubrovnik Panorama tour
Dubrovnik

Great introduction to the city, with panoramic views. Our guide, Ivan, was very knowledgeable and informative.

Quality of Experience
Guides, Drivers and Staff
Korčula Buggy Safari
Korčula Buggy Safari
Korčula

Really a fun experience led by our fantastic guide, Bronco.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Tina Rajkovic
Tina
Tina Rajkovic
Local specialist in Rijeka, Croatia | Replied on Oct 27, 2025

Dear Mr. William,
Thank you so much for your kind words and a 5-star review- it means a lot! It was such a pleasure to plan your trip, and I’m delighted to hear that you enjoyed every part of it, especially the buggy tour in Korčula.
When you have such wonderful guests as you and your friends, everything naturally falls into place and becomes a perfect experience.
I hope we’ll have the chance to welcome you back to Croatia again soon!
Best
Tina

Croatia & Montenegro
Croatia | Oct 11 - Oct 18, 2025

Dina
Dina A.
Newark, NJ | Reviewed on Oct 24, 2025
We had an absolutely wonderful time on our Croatia & Montenegro trip with our group! 🇭🇷🇲🇪 Everything was so thoughtfully organized, and every detail came together perfectly. The itinerary was well-balanced, the activities were spot on, and everyone truly had an unforgettable experience.
Our guides were outstanding. Ina, our guide in Split, was fantastic — knowledgeable, flexible, and connected so well with the group. The cooking class in Split was one of the highlights — such a fun,...
Read more

We had an absolutely wonderful time on our Croatia & Montenegro trip with our group! 🇭🇷🇲🇪 Everything was so thoughtfully organized, and every detail came together perfectly. The itinerary was well-balanced, the activities were spot on, and everyone truly had an unforgettable experience.
Our guides were outstanding. Ina, our guide in Split, was fantastic — knowledgeable, flexible, and connected so well with the group. The cooking class in Split was one of the highlights — such a fun, authentic, and hands-on way to experience Croatian culture and cuisine.
The Dubrovnik Old City tour was excellent, and Danijela did a great job bringing the city’s history to life. The farm-to-table experience near Dubrovnik was another standout — delicious food, warm hospitality, and a true taste of local life.
We also loved the Oyster experience on the way to Dubrovnik — fresh, scenic, and so memorable — and our visit to Krka National Park was absolutely breathtaking. The waterfalls and nature there were just spectacular!
Thomaslav was incredible during our Kotor walking tour, combining knowledge, humor, and charm. Honestly, all of our guides were fantastic and made the trip extra special.
The hotels were also wonderful — comfortable, well-located, and ideal for groups.
Thank you again for all your help and support in planning this trip. It was truly a memorable journey, and we’re already looking forward to organizing more adventures in Croatia in the future! 🌍✨

Hotel Reviews
Hotel Boka
Kotor

Very clean, good customer service but location is not the best

Authenticity & Character
Location
Staff
Oh
Cleanliness & Comfort
Hotel Tirena
Dubrovnik

Excellent choice hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
AC Hotel Split
Split

Great location and customer service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Transfer / day trip to Montenegro where you'll spend the night
Transfer / day trip to Montenegro where you'll spend the night
Dubrovnik

Great tour but felt very rushed

Quality of Experience
Experience itself was great but felt very rushed
Guides, Drivers and Staff
Guide in Kotor was great. I wish we had a guide at our lady of the Rocks and more time to spend there. Felt a bit rushed
Transport
Driver was very good
Dubrovnik Kayaking Adventure
Dubrovnik Kayaking Adventure
Dubrovnik

Highly recommend. Great experience even if you’ve never kayaked or know how to swim

Quality of Experience
Guides, Drivers and Staff
Transport
Private Day Trip to Cavtat & Family Farm Day for Traditional Lunch or Dinner
Private Day Trip to Cavtat & Family Farm Day for Traditional Lunch or Dinner
Croatia

Great day

Quality of Experience
Guides, Drivers and Staff
Transport
Tour Dubrovnik's Old Town
Tour Dubrovnik's Old Town
Croatia

Wonderful tour

Quality of Experience
Guides, Drivers and Staff
Transport
Oyster Tasting & Farming Experience in Ston Bay
Oyster Tasting & Farming Experience in Ston Bay
Dubrovnik

Authentic experience. Very creative out of the box

Quality of Experience
I’m
Guides, Drivers and Staff
Transport
Krka National Park + lunch in the countryside
Krka National Park + lunch in the countryside
Croatia

Amazing day! Beautiful scenery and lunch was great

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Walking Tour of Split
Guided Walking Tour of Split
Split

Ina was excellent. So friendly, knowledgeable and wonderful

Quality of Experience
Guides, Drivers and Staff
Transport
Croatian Cooking Class
Croatian Cooking Class
Split

Great experience and amazing staff. So much fun

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Sarah Cosic

We had an amazing experience! Everything was ...
Greece | Oct 10 - Oct 23, 2025

C
Christina B.
Chicago, IL | Reviewed on Oct 24, 2025

We had an amazing experience! Everything was perfect. All of the accomodations, tours, drivers were perfect. Not a single mis-step in arrangements. Would highly recommend KimKim for first class travel. Both Sienna and Leah were great to work with! Greece was beautiful!

Thank you!

Local specialist: Siena Mueller

Egypt Trip of a Lifetime thanks to kimkim!
Egypt | Oct 5 - Oct 22, 2025

H
Heidi L.
Dallas, TX | Reviewed on Oct 24, 2025

My husband and I just returned from an amazing trip to Egypt. Kimkim put together an itinerary that was super specific to our wants and needs. We jumped around from Cairo to Aswan to Luxor to Hurghada to Cairo and the entire trip went flawlessly. We felt so pampered, with private drivers and guides that catered to us and taught us so much about the sites we visited, as well as the local culture and beautiful country. EGYPT IS AMAZING. Truly a trip of a lifetime.

Local specialist: Mohamed Nabil
Mohamed
Mohamed Nabil
Local specialist in Egypt | Replied on Nov 02, 2025

Thank you so much, it was a olessure having yoo amd looking forward for more adventures

An unforgettable trip to the homeland of our ancestors
Norway | Sep 25 - Oct 11, 2025

Rolf
Rolf U.
United Kingdom | Reviewed on Oct 24, 2025
As senior citizens traveling on our own (with too much luggage), this trip looked to be ambitious and arduous. I was anxious about our extensive in-country travel, with all the buses, trains, ships, planes. But it went smoothly, thanks to pretrip communications with Christina, maps she included in the itinerary, and because she booked us into nice hotels close to terminals. Bente in Lillehammer, Stig in Oslo, and John In Bergen were all excellent. We especially appreciated Bente's efforts to... Read more

As senior citizens traveling on our own (with too much luggage), this trip looked to be ambitious and arduous. I was anxious about our extensive in-country travel, with all the buses, trains, ships, planes. But it went smoothly, thanks to pretrip communications with Christina, maps she included in the itinerary, and because she booked us into nice hotels close to terminals. Bente in Lillehammer, Stig in Oslo, and John In Bergen were all excellent. We especially appreciated Bente's efforts to bring us to Øvre Ulland, the farm my great great grandfather came from in the 1850's. That was special. Our walk through Oslo with Stig was great. He was easy to talk to about life in Norway, current events, and we were able to effectively explore your beautiful capitol on our own afterwards. At City Hall on Sunday we visited with residents, many wearing their bunads, who were attending a weekly ceremony celebrating and welcoming young children. Three days was not nearly enough time for Oslo. Every part of the country we visited was spectacularly beautiful. We did the Norway in a Nutshell experience with a little hesitation (because we were going to be spending a week cruising with Havila), but we are very happy we did it. So beautiful! The cruise along the coast was lovely. All aspects were great, except for cloudy nights obscuring the Northern Lights. I guess we'll just have to come back and spend enough time away from the cloudy coast to see them. Spending 2 days in Tromsø and the excursion to the Sami reindeer family was also highlights. And the food was great! Minnesota is 1,500 km from the nearest ocean, so to be able to eat fresh seafood 3 meals a day - I was in heaven, gastronomically speaking. Overall, the trip of a lifetime for us. Many thanks, Christina!

Hotel Reviews
Clarion Hotel the Edge
Tromsø
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ms Havila Pollux
Fosnavåg
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Terminus
Bergen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fretheim Hotel
Flåm
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thon Hotel Opera
Oslo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Victoria Lillehammer
Lillehammer
Authenticity & Character
Location
Staff
Local specialist: Christina Wang
Christina
Christina Wang
Local specialist in Kristiansand, Norway | Replied on Oct 27, 2025

Hi Peter,
Thank you so much for taking the time to sharing your experience of your trip to Norway! I am so happy to read that you enjoyed your time here. If you ever decide to come back, we would love to help you plan again. I was a pleasure :) All the best, Christina

A Breathtaking Autumn Journey Through Norway – Bergen & Flåm (October 2025)
Norway | Oct 10 - Oct 17, 2025

Amy
Amy B.
Kansas City, MO | Reviewed on Oct 24, 2025
Our recent trip to Norway truly took our breath away. From the moment we landed in Bergen, we were surrounded by beauty — colorful wooden houses lining the harbor, crisp mountain air, and views that seemed painted by nature itself. The city’s charm and cozy atmosphere made it the perfect place to begin our Norwegian adventure. Wishing we could remember our tour guide's name for our Cultural and Food Tour of Bergen. He did a great job and was very knowledgeable about the amazing history of... Read more

Our recent trip to Norway truly took our breath away. From the moment we landed in Bergen, we were surrounded by beauty — colorful wooden houses lining the harbor, crisp mountain air, and views that seemed painted by nature itself. The city’s charm and cozy atmosphere made it the perfect place to begin our Norwegian adventure.

Wishing we could remember our tour guide's name for our Cultural and Food Tour of Bergen. He did a great job and was very knowledgeable about the amazing history of Bryggen and the food was amazing that we tried during the tour.

The highlight of our trip, though, was the journey to Flåm. Traveling through the fjords and mountains felt like stepping into another world. The Flåm Railway lived up to its reputation — every turn revealed waterfalls, deep valleys, and autumn colors reflected in still waters. Our stay in Flåm was peaceful and unforgettable, with the sound of waterfalls echoing in the distance and the fjord glowing under soft autumn light.

Even in October, when the air was cool and mist lingered over the water, Norway’s beauty was nothing short of magical. Every view, every quiet moment, reminded us how powerful and pure nature can be.

We left Norway with full hearts, countless photos, and a deep desire to return. This country doesn’t just offer scenery — it offers an experience that stays with you long after you’ve left.

Choosing KimKim and working with Krista and the whole team made this adventure unforgettable. Listening to what the client is wanting to experience during their trip and hitting the mark with the itinerary, will make KimKim our go-to place for our next adventure.

Thank you for making our first out of country experience unforgettable and something we can't wait to do again.

Gary & Amy Burke

Hotel Reviews
Fretheim Hotel
Flåm

Enjoyed this hotel very much and again the buffet was wonderful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Torget
Bergen

The staff was amazing and very helpful and the breakfast buffet was outstanding. Would recommend this hotel for anyone going to Bergen.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Floating Sauna Experience
Private Floating Sauna Experience
Norway

This was a fun experience!

Quality of Experience
Guides, Drivers and Staff
Fjord Safari by RIB
Fjord Safari by RIB
Flåm

Another experience where photos can't even touch the beauty of actually seeing it in person. We will never forget the calmness of the water and how the villages were reflected off the water like a mirror.

Quality of Experience
Guides, Drivers and Staff
Transport
Stegastein Viewpoint by Bus
Stegastein Viewpoint by Bus
Norway

Breathtaking!!! Photos from this overlook are amazing but the only way to really experience the beauty of this place is to see it in person.

Quality of Experience
Guides, Drivers and Staff
Transport
Food & Culture Walk
Food & Culture Walk
Bergen

Our guide did a great job and was very knowledgeable about the history and the food we experienced was amazing as well.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Krista Muuk
Krista
Krista Muuk
Local specialist in Kristiansand | Replied on Oct 24, 2025
Hi Gary and Amy! Thank you so much for your wonderful review — it truly means the world to hear how special your trip to Norway was. I’m thrilled that you enjoyed the magic of Bergen and the charm of Flåm, two places that perfectly capture Norway’s mix of culture, history, and breathtaking nature. It’s great to know that your guide in Bergen made a lasting impression and that the food tour gave you such a memorable taste of local life. Your kind words about the planning process and the... Read more

Hi Gary and Amy!

Thank you so much for your wonderful review — it truly means the world to hear how special your trip to Norway was. I’m thrilled that you enjoyed the magic of Bergen and the charm of Flåm, two places that perfectly capture Norway’s mix of culture, history, and breathtaking nature. It’s great to know that your guide in Bergen made a lasting impression and that the food tour gave you such a memorable taste of local life.

Your kind words about the planning process and the itinerary are deeply appreciated. It was a pleasure helping craft your first international adventure, and I’m so happy it exceeded your expectations. Norway has a way of staying in your heart, and I hope you’ll return someday to explore even more of its beauty.

Wishing you all the best for your future travels!
Krista

Turkey
Turkey | Oct 8 - Oct 21, 2025

A
Ada H.
Flagami, FL | Reviewed on Oct 24, 2025
Thank you very much for your kind message and for organizing such a wonderful trip. My experience in Turkey was truly exceptional, and I would like to express my sincere appreciation for our guides — Cihan, Ugur, and Zebned — who made the journey so enriching and enjoyable. Their professionalism, deep knowledge of Turkey’s history and culture, and genuine care for every detail made each moment memorable. I am truly grateful for their dedication and the excellent service provided throughout... Read more

Thank you very much for your kind message and for organizing such a wonderful trip. My experience in Turkey was truly exceptional, and I would like to express my sincere appreciation for our guides — Cihan, Ugur, and Zebned — who made the journey so enriching and enjoyable.

Their professionalism, deep knowledge of Turkey’s history and culture, and genuine care for every detail made each moment memorable. I am truly grateful for their dedication and the excellent service provided throughout the trip.

Warm regards,
Ada Morales

Hotel Reviews
The Marmara Pera
Istanbul
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Swissôtel Resort Bodrum Beach
Authenticity & Character
Location
Staff
Cleanliness & Comfort
LaVista Boutique Hotel & Spa - Boutique Class
Kusadasi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Divan Cave House Hotel
Nevsehir
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Celal Sultan Hotel
İstanbul
Location
Staff
Cleanliness & Comfort
Local specialist: Zehra Alper

Lil in particular was fantastic, very caring,...
Nepal | Oct 16 - Oct 21, 2025

Ed
Ed C.
Atlanta, GA | Reviewed on Oct 24, 2025

Lil in particular was fantastic, very caring, and did all the deterred to arrange a wonderful, spontaneous wedding renewal ceremony at Manakamana. Shree was very knowledgeable and Ngima orchestrated everything well, and was very helpful when our Indian visa was delayed. Will recommend Kim Kim to all my friends. Thank you Ngima!

Local specialist: Ngima Dorji Sherpa
Ngima
Ngima Dorji Sherpa
Local specialist in Kathmandu | Replied on Oct 24, 2025
Hi Ed,
Thank you very much for your generous 5-star review and kind words, and for sharing your wonderful experience with us. We are truly delighted to hear that you had such a memorable wedding renewal ceremony at ManaKamana.
It is especially heartening to know that Lil, Shree made your journey so special through their care, knowledge, and dedication. We are very proud of our team for consistently delivering exceptional service and creating meaningful experiences for our guests.
We sincerely...
Read more

Hi Ed,
Thank you very much for your generous 5-star review and kind words, and for sharing your wonderful experience with us. We are truly delighted to hear that you had such a memorable wedding renewal ceremony at ManaKamana.
It is especially heartening to know that Lil, Shree made your journey so special through their care, knowledge, and dedication. We are very proud of our team for consistently delivering exceptional service and creating meaningful experiences for our guests.
We sincerely appreciate your recommendation to KimKim to your friends and are grateful for your trust in us. It was our pleasure to be part of your special celebration, and we hope to welcome you again for another remarkable experience in the future.

Best regards,
Ngima(NMMT Family)

Beautiful trip!
Spain | Oct 2 - Oct 11, 2025

C
Christi-Marie A.
Chicago, IL | Reviewed on Oct 24, 2025
The guides were amazing, we loved Barcelona Cooking and the Gothic quarter and Tapas walk! Such great memories were made, and no stress of planning!! The hotels were amazing, in great locations, and so friendly. Read more

The guides were amazing, we loved Barcelona Cooking and the Gothic quarter and Tapas walk! Such great memories were made, and no stress of planning!! The hotels were amazing, in great locations, and so friendly.

Hotel Review
Hotel Diana
Tossa de Mar
Authenticity & Character
Location
Close to so many shops and great restaurants
Staff
Cleanliness & Comfort
Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Oct 24, 2025

Thank you so much for your kind words, Christi-Marie! I love reading that you loved your guides and enjoyed the cooking class and Gothic Quarter tapas walk in Barcelona — those are some of our favorite experiences too! It’s great to know the hotels and locations met your expectations and helped make your trip stress-free and memorable. We truly appreciate you sharing your experience and hope to welcome you on another adventure soon. 😊
Coraima

I have 2 complaints. First was the water tax...
Italy | Oct 4 - Oct 17, 2025

S
Scott Frederick C.
Newark, NJ | Reviewed on Oct 24, 2025
I have 2 complaints. First was the water taxi was 15 minutes late in Venice and we didn’t know if we would make our train. We tried to contact you, you didn’t answer. We tried to get another water taxi through the hotel and then the taxi you booked showed up, so we cancelled the hotel water taxi that was 80 euro. After we cancelled the hotel called Christine at least 5 times wanting a cancellation payment of 50 euro, that was ridiculous! Second complaint, when we got to Naples we asked... Read more

I have 2 complaints. First was the water taxi was 15 minutes late in Venice and we didn’t know if we would make our train. We tried to contact you, you didn’t answer. We tried to get another water taxi through the hotel and then the taxi you booked showed up, so we cancelled the hotel water taxi that was 80 euro. After we cancelled the hotel called Christine at least 5 times wanting a cancellation payment of 50 euro, that was ridiculous!

Second complaint, when we got to Naples we asked Marcello to take us to the best pizza place in Naples, as I wanted pizza there and it was lunch time. He repeatedly stated he was taking us somewhere for lunch after Pompeii and the place was great. We went along with it. Apparently he has a friend or a winery he likes there, he took us there for a wine tasting and food, while he ate in the other room and I’m sure he has a deal with them. Then at the end of the tasting I didn’t need after being in Tuscany for 4 days, they tell us it’s 75 euro per person. The people at the winery were great and Marcello was a good driver but I felt like he forced this on us, never stated what the cost would be and I wasn’t happy to say the least.

Other than those 2 things I’d say your planning was flawless, all of the other transfers were spot on and I thoroughly enjoyed the trip but I didn’t need to be aggravated by the decision of a driver who decided he was taking us to a winery that I’m sure he got a free meal at.

Hotel Reviews
Hotel Onda Verde
Praiano
Authenticity & Character
Location
Views were incredible.
Staff
Cleanliness & Comfort
We had a room with a great view but sometimes a smell when we got back to it. We probably should’ve advised them but didn’t.
Salvadonica - Borgo del Chianti
San Casciano in Val di pesa

Beautiful location!

Authenticity & Character
Location
Staff
You’re secluded here, obviously and the restaurant staff was just not great.
Cleanliness & Comfort
Park Hotel Argento
Levanto

Awesome place!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palazzo San Lorenzo
Venice

The staff was not understanding of the water taxi cancellation and wanted a ridiculous fee.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cooking Experience with Donna Rita in Sorrento & Free Time for Self-Guided Exploration [From Praiano]
Cooking Experience with Donna Rita in Sorrento & Free Time for Self-Guided Exploration [From Praiano]
Italy

One of the highlights of the trip!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Free Day on the Amalfi Coast
Free Day on the Amalfi Coast
Amalfi Coast

Praiano is awesome but secluded, when you’re there, you’re there! A ride to another town is 65 euro each way.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Amalfi Coast & Capri Island Boat Excursion | Stop in Capri Island
Full-Day Amalfi Coast & Capri Island Boat Excursion | Stop in Capri Island
Amalfi Coast

Carlo was a great guide/capfain!

Quality of Experience
Guides, Drivers and Staff
Transport
Val D’Orcia & Brunello Wine Tour with Lunch and Two Wine Tastings
Val D’Orcia & Brunello Wine Tour with Lunch and Two Wine Tastings
Italy

Both wineries were spectacular. The host at Ercolani was great.

Quality of Experience
Guides, Drivers and Staff
Transport
Tuscany Day Trip to Siena & Monteriggioni With Lunch and Cheese Tasting | Private Tour
Tuscany Day Trip to Siena & Monteriggioni With Lunch and Cheese Tasting | Private Tour
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
2-day Pass | Venice Public Boat Service
2-day Pass | Venice Public Boat Service
Venice

My pass didn’t print out and you had no real answer except stating we should go to a ticket counter. The person there advised us to file an online refund request and wouldn’t give me a ticket. So that money for the purchase of my ticket was wasted!

Quality of Experience
Guides, Drivers and Staff
Transport
An on time water taxi for our transfer to the rail station.
Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on Oct 24, 2025
Hello Scott,
Thank you so much for sharing your feedback. I truly appreciate your kind words about the overall trip planning, and I am very sorry for the two issues you mentioned.
Regarding the water taxi in Venice, I completely understand how stressful that situation must have felt before your train. I did see your call but was assisting other travelers on the phone at that exact moment. As soon as Christine texted me, I began checking what was happening with the water taxi and contacted the...
Read more

Hello Scott,
Thank you so much for sharing your feedback. I truly appreciate your kind words about the overall trip planning, and I am very sorry for the two issues you mentioned.
Regarding the water taxi in Venice, I completely understand how stressful that situation must have felt before your train. I did see your call but was assisting other travelers on the phone at that exact moment. As soon as Christine texted me, I began checking what was happening with the water taxi and contacted the manager immediately. My planning always allows for these kinds of small delays or unforeseen events, precisely because traffic can occasionally cause short waits, even with private services. I take great pride in providing prompt and attentive support during travels, and I am truly sorry this episode caused unnecessary concern.
As for the lunch stop after Pompeii, I am truly sorry for the misunderstanding. The driver believed you might enjoy a local lunch and wine experience nearby, but he should have clearly explained the options and costs before confirming anything. I have already spoken with his manager to make sure this does not happen again.
I am very glad to hear that everything else went smoothly and that you enjoyed your time in Italy overall. Your feedback is invaluable in helping us improve and ensure every journey runs as smoothly as possible. 🙂
Wishing you all the best!
Fabio

Awesome Australia
Australia | Oct 11 - Oct 22, 2025

Kimberly
Kimberly B.
Chicago, IL | Reviewed on Oct 24, 2025
When we got the opportunity to travel to Austrailia from the US, it quickly became overwhelming to take on my usual role as travel planner. One night, while poking around the internet, I ran into kimkim.com and it bacame apparent that this approach to travel planning would fit our needs perfectly. I was enticed by the menu driven selection approach and the fact that I could interact via the internet at times that suited me. The list of options we were presented, as well as the option to... Read more

When we got the opportunity to travel to Austrailia from the US, it quickly became overwhelming to take on my usual role as travel planner. One night, while poking around the internet, I ran into kimkim.com and it bacame apparent that this approach to travel planning would fit our needs perfectly.

I was enticed by the menu driven selection approach and the fact that I could interact via the internet at times that suited me. The list of options we were presented, as well as the option to say no to any of them and describe something that might suit us better made it very easy to cultivate the trip we were hoping for.

Vicky was amazing to work with, adjusting easily to our whims, giving guidance where appropriate, getting us taken care of from the foot of the cruise ship to our flight home. It took off so much pressure of having to figure things out on my own.

Vicky was quick to make adjustments in a couple of cases where we wanted to make the trip to the airport earlier. It was nice to know we had someone oncall in the event of a needed change. We appreciated all the other recommendations as well, restaurants and tips on visiting around the city if time allowed.

We enjoyed each of the accomodations we were booked into as well as having the breakfast option which allowed us to avoid starting our day with the first question being "what do we do for food". We could just get going on our travels for the day.

We really enjoyed each of the tours and activities we booked. They met or exceeded our expectations and we could not have been more satisfied.

Vicky did an amazing job and provided service that has and will be highly recommended by us!

Hotel Reviews
Rydges Sydney Airport Hotel
Mascot, Sydney, NSW

Comfortable and quiet. Glad to be at the airport for the trip home.

Vibe Hotel
Melbourne

Very comfortable room with great views of the downtown.

Peninsula Boutique Hotel
Port Douglas

We loved this hotel! Each morning and evening we sat on the balcony enjoying the sights and sounds of the ocean. It was a little slice of heaven!

Authenticity & Character
Loved the creativitiy used in the design and how that whole thing was arranged towards the ocean and around the spa and pool. Enjoyed breakfast sitting in view of the ocean each morning. Not sure what else you could ask for!
Location
Ocean front .. what more could you ask for!
Staff
Very friendly and accomodating.
Cleanliness & Comfort
Vibe Hotel Sydney
Sydney
Authenticity & Character
All part of city life, it seemed to fit right into the multi cultural city that Syndey is.
Location
It was a nice location for us. Two blocks from the train stop that would take us down to the harbor. Not really too far from anywhere. We were able to find nice pubs and laundry both close by.
Staff
The desk and restaurant staff greeted us nicely. The bartenders were extremely friendly and accomodating.
Cleanliness & Comfort
A big room with big views was really clean and comfortable.
Activity Reviews
Laneways of Melbourne
Laneways of Melbourne
Melbourne

Enjoyed our walking tour of some of the architecture and laneways of Melbourne. It's was a little challenging to keep us all together on the crowded streets, but it didn't impact the beauty of the Cathedral, Art Deco architecture and Street Art areas. We learned a lot about Melbourne and it's history along the way

Luxe Bus Great Ocean Road with Wildlife Wonders
Luxe Bus Great Ocean Road with Wildlife Wonders
Melbourne

This coastline is unlike anything we've ever seen before. It was a beautiful drive on a beautiful day. Paul, our driver, was very interesting and happy to keep the conversation going. Loved the stops to get coffee, lunch and visit to the wildlife sanctuary and stretch our legs and the 12 Apostle Area was strikingly beautiful!

Small Group Luxury 4WD Daintree Safari Tour
Small Group Luxury 4WD Daintree Safari Tour
Port Douglas

A great trip with lots of things to see. Nicholas was incredibly knowledgeable and if it didn't know an awswer, he had a bunch of book in the vehicle where we could find the answers together. He truly loves this place and all it's crazy plants & creatures. Who else serves morning tea and has lunch in the rainforest in such beautiful surroundings?! Amazing day in the Daintree!

Full-Day Great Barrier Reef & Coral Cays Boat Tour
Full-Day Great Barrier Reef & Coral Cays Boat Tour
Port Douglas

If you go to Austrailia ... you'd be crazy not to do this trip! Crew was great from the moment we stepped on to the end of our trip. When we struggled with a poor fitting mask, several of the crew worked together to resolve the issue quickly. They truly wanted each person to have an amazing trip. You can tell they love the Reef and their opportunity to show others.

Quality of Experience
Great ride to the Barrier Reef and just everything!
Food
The prawns were my favorite, but also the Anzac biscuits seemed to be a favorite!
Guides, Drivers and Staff
Friendly, happy to help and wanted it to be great for everyone.
Transport
Lots of places to sit and be comfortable.
Blue Mountains Wildlife Full-Day Sights and Hiking from Sydney
Blue Mountains Wildlife Full-Day Sights and Hiking from Sydney
Sydney

A long day of great stops. Enjoyed being up close with the animals. Views of the Blue Mountains were beautiful from all the stopping points along the way. The hike was challenging enough with great views and the botantical garden was amazing. The guide we had was very knowledgeable and we enjoyed all of the info she had to share. She did a great job of minding the traffic and giving out various tidbits about Syndey and each of the stops along the way. The lunch was great ... what a fantastic sandwich. I would certainly recommend this trip ... it is a really long day, but worth it!

Sydney Opera House Tour
Sydney Opera House Tour
Sydney

Enjoyed learning the history of the creation of the Opera House. Didn't realize ahead of time, though it makes sense now, that you might not be able to view all of the presentation areas (or have to do it very quietly) due to practices taking place in the performance halls. The headsets proved invaluable and our guide was very knowledgeable.

Sydney City Small Group Walking Tour (Small Group Tour)
Sydney City Small Group Walking Tour (Small Group Tour)
Sydney

We covered an amazing amount of ground on this tour. Loved the way Dave led, walking backwards and talking almost non-stop through street after amazing street! Started with lots of cool history of the Rocks and developing Sydney to the streets of today. Highly recommended!

Quality of Experience
Our guide was great! Covered a lot of ground with constant information. He even gave us ideas for an evening visit to Manly Beach, places to grab a beer and dinner, all which turned out to make for a great evening adventure.
Guides, Drivers and Staff
Best guide ever!
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Oct 28, 2025

Thank you so much for your wonderful feedback, Kimberly. I’m delighted to hear that your trip was everything you hoped for — and that the planning process felt easy and enjoyable along the way.
It was such a pleasure helping you bring your ideas to life and fine-tuning the details so you could relax and enjoy your travels.
Wishing you many more incredible adventures ahead — and I hope Australia will always hold a special place in your travel memories!
Warm regards,
Vicky

Overall the trip was fabulous.
Italy | Sep 3 - Oct 15, 2025

Gary
Gary L.
Los Angeles, CA | Reviewed on Oct 23, 2025
Overall the trip was fabulous. For the most part all the places we got to experience were great. Of particular note was the back up support we got from Giorgia and her team. Anytime we had a question, concern, or just plain help, they were always there for us. We could not have done this trip the way we did with so much complexity and details on our own. We have been to Europe on our own before, but not for this long (45 days) and to so many locations ( I counted 31). Our tours were... Read more

Overall the trip was fabulous. For the most part all the places we got to experience were great. Of particular note was the back up support we got from Giorgia and her team. Anytime we had a question, concern, or just plain help, they were always there for us. We could not have done this trip the way we did with so much complexity and details on our own. We have been to Europe on our own before, but not for this long (45 days) and to so many locations ( I counted 31). Our tours were great with private tours more personal. We did enjoy all of the tours, of special mention these are the tour guides that made a lasting impression of the places they took us through. In Cinque Terre- Marta, Perugia -Michael, Pompeii-Alfonso, Matera-Vito, Valley of the Temples-Lorenzo. In looking back on accommodations, the stays we really enjoyed: Giardastelle Agriturismo- and Vinyard (Perseo Cottage), Park Hotel Argento Levanto, Hotel Ristorante Locanda Stella, Re-Federico Boutique Hotel. The one miss I should mention is B&B Il Leone Blu in Catania. This B&B was advertised as a 5 star, no way was barely comfortable, no lift leaving 3 flights of stairs to carry luggage. Breakfast was hardly passable and the location while close to central was gritty with lots of trash and graffiti. Catania itself is on the gritty side, however we really liked the city. Also worth while mentioning is estimation of driving time. Given unfamiliarity of the roads and frequent construction delays, you may need to add 30 to 60 minutes to drive times, depending on distance, in order to arrive on time. We didn’t rate the planning and booking a “5” due to the short time, approximately 5 days given to us to review the final plan prior to leaving. Again do to the complexity of this trip Giorgia did a great job, in addition she suggested places to go that turned out to be highlights of our trip, such as Matera.

Local specialist: Giorgia Torre

Olman was very responsive, insightful and hel...
Costa Rica | Oct 9 - Oct 16, 2025

Jennifer
Jennifer G.
Miami, FL | Reviewed on Oct 23, 2025
Olman was very responsive, insightful and helpful. He modified plans to fit our needs and budget. Read more

Olman was very responsive, insightful and helpful. He modified plans to fit our needs and budget.

Hotel Reviews
The Coast Beachfront Hotel
Tamarindo, Guanacaste Province

Location and staff were great. Continental breakfast leaves quite a bit to be desired, basically toast and coffee. But staff and location and rooms were great.

Authenticity & Character
Right on the beach!
Location
15 min walk to anywhere
Staff
Dashion? Jeffery? Were authentic, friendly and helpful.
Cleanliness & Comfort
Monteverde Country Lodge
Monteverde

Clean, quiet and just minutes from down town.

Authenticity & Character
Location
Staff
Jennifer and manager Maria were awesome. Had a broken bed and was fixed in 15 minutes. Really!
Cleanliness & Comfort
Casa Luna Hotel & Spa
La Fortuna

Probably the best on our trip. Breakfast and restaurant was great. Staff friendly and helpful. Loved the view from our room and the spa was very enjoyable. Our balcony had a view of Arenal and a show of birds every morning. One large negative is make SURE that they have no parties scheduled during your stay. They have a very LOUD party that left us sleepless and tired the next day. Very annoying, however still 4 stars because of the previous days.

Authenticity & Character
Great outside dining and room set up.
Location
Many locations in the area
Staff
Cleanliness & Comfort
Activity Reviews
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Monteverde

Nature, breath taking, beautiful and FUN.

Quality of Experience
Guides, Drivers and Staff
Transport
El Silencio Volcano Hike
El Silencio Volcano Hike
Arenal/La Fortuna

Hike brings you up a volcanic debris field, not close to the actual top. But still nice. The green lake was guacamole, kinda meh.

Quality of Experience
Guides, Drivers and Staff
Danny and Alejandro were great. Personable and authentic. Saw a sloth on the drive back and stopped to let us get some closer photos.
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Oct 24, 2025
Hello Jennifer, Thank you so much for your kind words!
I’m thrilled to hear that you found my support helpful and that we were able to adjust the plans to fit your needs and budget.
I’m glad you enjoyed Casa Luna Hotel & Spa — the views of Arenal, the friendly staff, and the balcony bird shows sound like a magical way to start the day! I really appreciate your note about the party noise; that’s great feedback for future travelers, and I’ll make sure to double-check events for guests... Read more

Hello Jennifer,

Thank you so much for your kind words!
I’m thrilled to hear that you found my support helpful and that we were able to adjust the plans to fit your needs and budget.

I’m glad you enjoyed Casa Luna Hotel & Spa — the views of Arenal, the friendly staff, and the balcony bird shows sound like a magical way to start the day! I really appreciate your note about the party noise; that’s great feedback for future travelers, and I’ll make sure to double-check events for guests whenever possible.

It’s wonderful to hear that overall your stay was memorable, despite that hiccup, and that you still rated the hotel highly.

Warm regards,
Olman

Why travelers love kimkim

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Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.