Kimkim Trip Reviews

Kimkim did a great job organizing our trip in Norway. Activities and local guides were wonderful. We especially enjoyed the rib boat tour from Fløm, the food tour in Bergen, and the walking tour of Oslo! Norway is so beautiful and the people are so kind and helpful.

There were initially some lapses in communication, but these were resolved. Overall the trip was exactly the type of tour we were looking for and all ran as smoothly as could be expected. We learned some things about requests to make for hotel bookings for the next trip we plan with KimKim. For the most part all hotels were in a great location. The company was very responsive to minor issues that crept up along the way. We're very pleased and will travel with the company again. We've also recommended it to many friends.

Hotel Reviews

Scandic Webers

Vesterbrogade 11B

This hotel was not up to the standard we were expecting. It doesn't deserve more than 2 stars. We were very disappointed with it.

Authenticity & Character

There was no character. It was a basic hotel. There wasn't even a coffee making device in the room. Very few amenities. There was a tub/shower, but no place to store things in the bathroom, and the bathroom smelled bad constantly. We had a room on the first floor facing the street to there was a lot of noise. No AC so you had to open the windows sometimes. We just didn't like this hotel at all.

Location

I expect we were booked here due to it's proximity to the train station. However, we didn't end up using the train at all for this part of the trip. We used an Uber 3 times to get us to two of the tours and to the airport. There was no advantage to us to being so far away from most of the important sites in Copenhagen.

Staff

Cleanliness & Comfort

If we'd had a room on an upper floor, which we requested but didn't receive, we would probably have been happier with the hotel. Breakfast was fine. There seemed to be some activities available on the main floor for kids, so it's probably a good fit for families, but it didn't suit us.

Clarion Collection Hotel Packhuset

Kalmar

This is a lovely hotel with a perfect water front location. There is plenty of seating with views of the water and also a courtyard with seating if it got cool on the water. Blankets were provided on the backs of chairs and couches if it got cool. They had live music in the courtyard one night. Providing a dinner meal as well as breakfast was helpful. The dinner food was adequate but not spectacular.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

We were initially assigned to an awful, tiny, dark room that had such a sloped ceiling you could only stand up straight on one side of the room. We couldn't imagine spending 3 nights there so we went back down to the front desk and asked for a change. They were able to move us to a much nicer room with a small balcony. This bathroom also had plenty of storage space and a tub/shower so we didn't soak the floor there. We very much enjoyed this hotel, but if we hadn't been able to move rooms it would have been miserable.

Elite Stadshotellet Växjö

Växjö

Perfectly located and a very large room. The room decor was a bit spartan but it was comfortable. The hotel had a lot of seating areas where you could gather with people who were traveling with you. We saw families playing games and couples chatting together in various locations around the hotel.

Authenticity & Character

a bit dark and tired looking in the public areas

Location

Staff

Cleanliness & Comfort

Again, we had trouble with the shower soaking the floor every time we used it.

Berns Hotel – Boutique Hotel in the heart of Stockholm

Stockholm

this was a perfect location for us, but the room we were assigned could have been nicer. It was VERY small, but at least it was very quiet, which we appreciated. Staff were extremely pleasant and breakfast was good.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

the room was very small and the bathroom was a struggle to maneuver in. We got the floor soaking wet every time we used the shower. There was no place to store your toileteries.

Activity Reviews

Full day with Private Driver

vaxjo

Humdy (spelling?) our driver was outstanding. He was so kind and thoughtful. We had the same driver for both days, which was a surprise and a delight. He spent extra time with us and tried very hard to make sure we had seen everything we wanted to.

Quality of Experience

Guides, Drivers and Staff

Transport

Copenhagen Sightseeing Tour

Copenhagen

This was a good tour and included many things we hadn't seen before, but also overlapped a little with some things we'd seen on a previous tour.

Quality of Experience

Guides, Drivers and Staff

Our guide was very young and not as experienced as the guide we had for the Hygge tour. I wasn't confident that everything she was telling us was completely correct.

Walking Tour Stockholm (private)

Stockholm

This was a very thorough tour that was tailored to what the guide thought we would enjoy seeing. He did a great job. We were a little late starting because he went to the wrong hotel. We sent a message to KimKim and they got in touch we him. It all worked out fine.

Quality of Experience

Guides, Drivers and Staff

Food tour Stockholm

Stockholm

This was very fun and most food items enjoyed were terrific. Some were a bit odd but we enjoyed learning about them even if we didn't enjoy tasting them.

Quality of Experience

Guides, Drivers and Staff

The guide showed up exactly at the time for the tour to start, even though we were told to arrive 10 minutes early.

Hygge Tour Copenhagen

Copenhagen

Our guide Caroline was very good. This was truly and relaxing and informative tour that included some wonderful treats along the way.

Quality of Experience

Guides, Drivers and Staff

Kalmar Castle Tour

Kalmar

This was a much nicer tour than we were expecting. There's a lot to see and do at this castle. We took a guided tour with an English speaking guide, and quite enjoyed it.

Quality of Experience

Guides, Drivers and Staff

Transport

Politically incorrect beer walk

Copenhagen

This was fun. Thor, the guide, was informative and funny but quite full of himself. He was also very unkempt, meaning his clothes were dirty and he didn't smell very good. I think that might be part of the image he's trying to project. We were among the oldest participants, but that didn't bother us any. It felt strange to be following a guy with a rolling cooler full of beer around the streets, but that made it quirky and fun. It was very conveniently located for us since our hotel was right around the corner from where it started, but it's not the greatest part of town overall. The beers were just ok - nothing special.

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip was magical, but many thanks goes to our travel specialist, Cannon. He provided the perfect amount of advice and planning so that we were able to experience everything we wants and then some. If anyone is planning a trip to Japan and your specialist happens to be Cannon, you are in great hands! Thanks Cannon!

We had a wonderful trip to Costa Rica. Serendipity Adventures, the local tour company we worked was, did a fantastic job planning a once-in-a-lifetime vacation. We highly recommend their services! Everything was so seamless and ran so smoothly. We would love to visit Costa Rica again and would love to use their services.

I have used Kimkim twice now. The first time was for a two-week trip to the Philippines about six months ago, and everything was so wonderful that when I decided to take my two daughters to Bali before one headed off to law school and the other started college, I didn’t hesitate to book through Kimkim again.

For this trip, I wanted something a little different. We were looking for eco-conscious luxury, beautiful nature, authentic cultural experiences, and places that felt a little off the beaten path. One thing I especially appreciated during my first Kimkim experience was being paired with a local travel specialist who really understood the destination and culture. I asked whether I could receive a quote from a different specialist this time, but was told I couldn’t. I decided to move forward anyway even though I would have liked to have shopped agencies. (Since Kim Kim is basically a matchmaker site between local agencies and the consumer of travel).

The itinerary was pretty basic and the activities were primarily “self guided”. The trip was definitely highly marked up.

The planning process was fine, and after a few itinerary adjustments we were on our way from the San Francisco Bay Area to Bali.

The biggest disappointment was the level of communication from our travel specialist. We were only checked in on once after arriving, and during that message she didn’t even remember my name. It lacked the warmth, attentiveness, and thoughtful personal touches that I experienced on my previous Kimkim trip and that friends have also described. It certainly didn’t ruin our vacation, but it was noticeably different from the level of service I had come to expect.

Now for the part that made this trip absolutely unforgettable:
Our driver, Made (pronounced “Mah-Dee”), was extraordinary. I was initially told that he was “just a driver” and that a guide would cost extra. In reality, Made became one of the biggest highlights of our entire vacation.

He consistently went far above and beyond what anyone could reasonably expect. He was incredibly knowledgeable about Balinese culture, history, religion, traditions, food, and daily life. He answered every question we had with patience and enthusiasm, made wonderful recommendations that improved our itinerary, and was always thinking several steps ahead to make our days smoother and more enjoyable.

As three women traveling together, we always felt completely safe in his care. He was professional, respectful, kind, punctual, and genuinely invested in making sure we had the best possible experience. By the end of two weeks, he felt more like a trusted friend than simply our driver. If Kimkim has employees who represent the very best of what travel should be, Made is one of them. He deserves tremendous recognition.

The accommodations were also outstanding. Every hotel was an eco-luxury retreat, beautifully designed, surrounded by nature, and unique in its own way. The prices were very reasonable for travelers looking for this sort of resort . The markup from kimkim was huge and next time I will book these hotels myself and saved a lot of money. I never saw an itemized cost breakdown but did the math and I could have spent 1/2 the price booking myself. Each location had its own personality, yet all maintained the same high standard of comfort and hospitality that was standard for the areas where we stayed.

Even with my disappointment regarding communication from our travel specialist, this was still probably the best trip of my life. Bali is magical, and Kimkim put together an itinerary that allowed us to experience its beauty in a meaningful way. If I could make one suggestion, it would be to ensure every traveler receives the same level of personal attention during the planning process that Kimkim has built its reputation on.

And if you’re lucky enough to have Made as your driver, know that you’re in exceptional hands. He was worth his weight in gold and was one of the biggest reasons this became a trip my daughters and I will remember for the rest of our lives.

Hotel Reviews

Wapa Di Ume Sidemen

We spent our last three nights in Bali here. It was the perfect place to end the best vacation EVER. The staff were so attentive and thoughtful and kind. We attended their “BBQ by the river” which is a must! The restaurant was great. Breakfast was lovely every morning. The room was perfect for me and my two adult daughters. We had such a great time here. The staff really made it special . The views were priceless .

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pondok Santi Estate

Nusa Tenggara Bar.

My adult daughters absolutely loved this resort. The location and staff were phenomenal. We spent 4 nights here and we felt so close to everything but loved being on this quiet southern tip of the island . He could hear the ocean and wake up to a beautiful sunrise every morning from our generously appointed villa. The outdoor showers such a great touch . The perfect amount of nature and luxury. The staff were incredible. I will definitely visit again someday!!

Authenticity & Character

Location

Across the street from a beautiful stretch of beach and set back away from the party atmosphere of the island .

Staff

Cleanliness & Comfort

Ubud Valley Boutique Resort

We loved this place! The staff was top notch . The room was so beautiful. The craftsmanship of the villas were absolutely breathtaking .

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Elevate by Hanging Gardens Munduk

Munduk

We had a wonderful stay at Elevate by Hanging Gardens Munduk. The property is beautiful, and the views of the mountains and surrounding greenery were absolutely breathtaking. It was such a peaceful place to relax and unwind. The staff were kind, welcoming, and attentive, and our villa was comfortable, thoughtfully designed, and felt like a special place to stay. As a vegan, I was pleasantly surprised to find several great vegan options on the menu, which made dining easy and enjoyable. The cooler weather was a nice change, and we really enjoyed spending a few days in this part of Bali. It felt like a wonderful place to slow down and take in the scenery. We would absolutely recommend this hotel to anyone looking for a beautiful, relaxing stay surrounded by nature, and we’d love to return someday

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Sound Bath & Healing Experience

Ubud, Bali

This was just okay. I wouldn’t do it again.

Quality of Experience

Visit Jatiluwih Rice Terraces

Indonesia

Our tour guide was so sweet! This place is beautiful . Take your time and just soak in wonder of this place. Bring money for snacks and buy goods from the people from the village they are so kind and thoughtful.

Quality of Experience

Guides, Drivers and Staff

Our tour guide was wonderful. Our driver showed up just as we were finished - no waiting in the hot afternoon sun!

Transport

Sacred Wellness Journey in the Sidemen Valley

Sidemen, Bali

Anandini was wonderful! Surya was so kind wise and patient. Everything about the day for myself and my daughters was such a special gift. We will always remember this place as well as Surya.

Quality of Experience

Such a magical resort restaurant garden and wellness center. I’d love to stay in one of their villas the next time I’m in sideman ! There are the most precious pups on site and it’s all Vegan which meant I could eat everything on their amazing menu!

Food

Guides, Drivers and Staff

Transport

Our Drive Made did all of our driving and he was knowledgeable of every place we went. Transportation was always exceptional! anandinil Was so close to our resort but he still picked us up drove us and made sure we were good to go at the reception desk. There was torrential rainfall the morning we arrived so the help was so appreciated!

Catamaran boat trip around the Gili islands

Indonesia

The boat “utopia” is a beauty!! We loved this so much. The staff played great music and were a lot of fun! The snorkeling was great with a perfect amount of stops and lots of time to play in the water, paddle board or float around the boat before and after lunch. We had a great group on board with us and everyone had such a great time!!

Quality of Experience

Guides, Drivers and Staff

The staff were phenomenal and provided friendly and exemplary service!

Transport

Sekumpul Waterfalls Adventure

Indonesia

If you can make the hike back UP the mountain side, taking the trip down to the rivers and the falls is a MUST. This was such a surprising adventure! Probably our favorite activity on our trip to Bali. The local guides are amazing and the views are awesome inspiring. The sort of beauty that is so difficult to even capture with a cameras I was glad my daughters and guide took pictures because I was speechless and totally lost myself in the magic of this place.

Quality of Experience

Guides, Drivers and Staff

Transport

I planned & booked an international trip with Jessica, She made planning & booking of my trip to Seoul stress - less. What I like most about the planning process was that she listened to what I was looking for and what was important to me and just did exactly that. She guided me in the planning without pressure of doing what "most people do".... From day 1, she was interested in my goals of the trip which was - not bouncing from one place to the next and not going one day after another without any rest. Days were flexible where if I wanted a free day, I could have a free day. Her responses were prompt and if they weren't she assured when she would respond.

Here’s a warm, detailed review that reflects how enthusiastic you’ve been about your Norway trip:

Alex was absolutely fantastic to work with from start to finish. He listened to what we wanted, asked thoughtful questions, and created an itinerary that was even better than we imagined. Every destination felt intentionally chosen, and the pace was perfect. We were able to experience Norway’s incredible scenery while still having time to relax and explore on our own.

The hotels were excellent, transportation was seamless, and all of the logistics were handled so well that we could simply enjoy the trip. It was obvious that Alex knew the country and took great care in planning every detail.

What impressed us most was how personalized the experience felt. We never felt like we were following a generic itinerary. Instead, it felt like a trip designed specifically for us, and it showed in every stop along the way.

This was truly one of the best vacations we’ve ever taken. In fact, we enjoyed it so much that we’re already working with Alex to plan another trip to Norway. There really isn’t a better endorsement than becoming a repeat customer before we’ve even stopped talking about the first trip.

Thank you, Alex, for helping us create memories we’ll treasure for a lifetime. We can’t wait to see what you plan for us next!

If you are planning a trip to Croatia, I enthusiastically recommend local Croatian travel agent Roberto (Robi) Pincevic. We traveled with family members ranging from age 25 to 88, and Robi listened to what we liked to do and suggested great activities and restaurants. His communication was excellent throughout planning and travel. While we were in Croatia, he checked in with us every day to see how things were going. When our flight to Rome was canceled at 6:30pm and we risked missing our niece's wedding, Robi tapped his network and solved the problem: two drivers to tag-team the 3.5 hour drive to our new flight, a hotel room on short notice, and transport from the hotel to the new airport. Every piece fell into place, and Robi saved the day.

Nikola was a fantastic travel agent! We had an amazing trip to Croatia and loved the country. It was a fabulous experience, and Nikola was always available and extremely helpful. He was knowledgeable, kind and pleasant and recommended fantastic hotels, restaurants and excursions. We had no problems whatsoever!
Highly recommend!!! We loved it Thank you!

Hotel Reviews

Hotel Dubrovnik Palace

Dubrovnik

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Korcula Hill

Korčula

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Heritage Hotel Santa Lucia

Split

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Korčula Half Day Boat Tour

Korčula

Best part of our trip!! Amazing experience!!

Quality of Experience

Guides, Drivers and Staff

Transport

Christina did an excellent job on planning our itinerary! She listened to us well and what we hoped to see in Norway. We started in Bergen, went to Balestrand, Aurland and ended in Oslo. We did a city tour in Bergen which gave us a good idea of what the Norway culture and its people were like. we ate at great restaurants suggested b y Christina and many other fun things.
We took a boat through the beautiful fjords to get to Balestrand. Balestrand was magical...like a picture perfect town from another time or story book. While here, we did an Apple Cider tour and tasting (soo good), rented cars for a day to drive to the waterfall in Felgefossen and after hiking the waterfall sat at a quaint adjacent cafe called Feigesagi where we tried brown cheese and waffles! We went on a guided boat tour and fishing with a very animated tour guide named Tor! Loved this...it was a great day!
Took another boat to Aurland. In Aurland we found another beautiful magical town! We did a sauna and cold plunge one day (highly recommend), had excellent dinners at the hotel we stayed at The Hotel Aurlandsfjord (by the way we loved all the hotels we stayed at). We had a guided Waterfall hike and view of Segastein, a fjord cruise and a trip to Viking Valley. It was all so awesome and we learned a lot about Norway, it's people and culture.
We then took a train (what a fun experience) to Oslo. We had a wonderful guided tour of Oslo with a guide who even sang us a Norwegian song (she has an incredible voice!). And then we used the rest of our time in Oslo to explore and dine on our own.
We loved our trip to Norway and are so grateful for all of the things Christina arranged for us! We are recommending this trip to all of our friends and family!

Loved the hotels we had in Florence and Sorrento. Numa in Rome was not a great experience. My bed had ants in it. The rooms were tiny. I lived the You Know Boat tour of the Amalfi coast in the last day. I was frustrated with our trains between cities because there was a know issue with delays, and our trains reservations could have been changed to avoid it, but our travel agent did not so that. It took us 5.5 hours to get from Florence to Naples instead of 3.

Hotel Reviews

Numa Apartments Roma

Roma

Numa Apartments Roma was in a great location, but the self-service setup was not to my liking. Unfortunately, one of the beds had ants in it, which was quite unpleasant. We just dealt with it, but I would not stay there again.

Villa Bellarosa Sorrento

Sorrento

Villa Bellarosa Sorrento was a lovely bed and breakfast. The couple who ran it were incredibly sweet and helpful, even going out of their way to pick us up when we couldn't get a cab. Their hospitality really enhanced our stay.

Palazzo Alfani al David

Florence

The hotel in Florence, Palazzo Alfani al David, was really nice with a great location. We stayed in a one-bedroom apartment that was huge, giving us a lot of space which was very comfortable and enjoyable.

Activity Reviews

A Family Walk Through Florence

Florence

The family walk through Florence was fantastic. We had done it before and specifically requested it again because we enjoyed it so much. It was a great experience and lived up to what we expected.

Sailing the Amalfi Coast: From Sorrento to Amalfi & Positano

Italy

The boat trip with Unifin on the last day was really nice and very well done. It was definitely our favorite part of the trip. The experience was fantastic and exceeded our expectations.

We had a wonderful vacation! Caroline was very patient and helpful while planning. She was available all through the trip for questions and followed through immediately with a response. In one instance, Caroline went out of her way to help even though she had personal commitments. Her help was truly appreciated.
Some of the highlights was a hike in the Chamonix area, the bike ride in Lauterbrunnen and Junfraujoch. The views and experiences we had will stay with us for a long time.
The only feedback we have is, while traveling in Switzerland is very easy on the country’s public transportation, in some cities, it was quite a few changes of modes of transport. The notes/daily itinerary was a little confusing.
Aside from that, we had a memorable holiday in a beautiful country.

Hotel Reviews

Seehotel Hermitage

Lucerne

Great views. It’s right on the lake with easy access to the water and lounge chairs for hotel guests only.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sunstar Hotel & SPA Grindelwald

Grindelwald

Great views. Note, if you’re traveling in the summer, there is no AC. But they have table fans in the room.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

NH Bern The Bristol

Bern

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Royal Plaza Montreux

Montreux,

It’s right on the lake and we had a great view. Walking distance from restaurants and boat docks.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Folie Douce Hôtel Chamonix - Mont-Blanc

Chamonix-Mont-Blanc

Great views. Note, if you’re traveling in the summer, there is no AC.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private guided visit of Chillon Castle

Montreux

Quality of Experience

Guides, Drivers and Staff

Jungfraujoch, Top of Europe (tickets and seat reservation)

Switzerland

Schilthorn - Piz Gloria

Switzerland

Private E-bike tour Lauterbrunnen & Valley of 72 Waterfalls

Switzerland

Quality of Experience

Food

Guides, Drivers and Staff

Wine tasting with Swiss Cheese & Charcuterie in Chexbres Lavaux vineyards domain (30min by train from Montreux)

Switzerland

Swiss Travel Pass - 2nd class

Switzerland

Kimkim did a wonderful job planning our family trip to Greece. During the early stages, Erica talked with me at length about what kind of trip we were looking for and what types of activities we'd be interested in (understanding and taking into account that we were not all interested in the same things!). She chose two Greek islands (Naxos and Milos) that were less touristy and more authentic but still offered both cultural/historical and more active/outdoorsy activities and organized all our hotels and transfers to make the experience seamless. The kimkim team was available during the trip to answer any questions and handle hiccups (which only occurred once!). I would highly recommend this booking agency!

Activity Reviews

Private Hike to the Mountain of Zeus

Naxos

I loved climbing Mt. Zeus but wasn't thrilled to have a guide that talked the whole time (while his stories were interested, we really just wanted to enjoy the landscape and views)

Quality of Experience

Guides, Drivers and Staff

Transport

Acropolis Beat-the-Crowds Discovery Walk

Athens

Quality of Experience

Guides, Drivers and Staff

Transport

E-Bike Exploration of Milos Highlights and Beaches

Milos

Quality of Experience

Guides, Drivers and Staff

Transport

This was the first time I have ever had the assistance of a travel agent/company planning a trip-- but I would highly recommend. Minimizing the planning time was a real goal at this busy moment in life and allowed us to maximize the time doing fun stuff/relaxing on our trip and minimized the downtime! Having the transfers coordinated in advance made it feel luxurious. We had amazing guides (Anghela for a Percy Jackson tour in Athens was amazing--- and Stratos for kayaking to Poseidons temple and George for hiking/natural history in Kourtaliotiko gorge in Crete). We all loved the Olympic stadium tour and practicing the olympic events. The itinerary was a fabulous mix of historical tours and adventure activities and relaxation. It worked great for our 3 generation family!

Hotel Review

Villa Archanes

Heraklion, Crete

We loved this one! Super quaint town and awesome little hotel. Nicest host and HUGE breakfast

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Kourtaliotiko Gorge Hidden Waterfall & River Trek

Chania

Our guide George was seriously the best, couldn't have been better. He made opportunities to make sure our 10 year old got his energy out and adrenaline pumping! We loved this activity for our group

Quality of Experience

Guides, Drivers and Staff

Morning or Evening Sea Kayaking to Temple of Poseidon

Athens

Stratos was fabulous guide. This was a great way to experience the temple

Morning Catamaran Cruise

Greece

Recommend the 6hr option vs the 4hr! There were many boats doing the same trip but after 4 hours all the other boats left and we had the whole bay to ourselves-- which was amazing! The boat, food, staff and whole experience were excellent

Knossos Palace Experience

Greece

This one didn't keep our 10 year old particularly engaged unfortunately.

Percy Jackson-Inspired Acropolis & Museum Experience

Athens

Our guide (Anghela) did an amazing job keeping our 10 year old engaged in 4 hours of historical exploration with a deep knowledge of Percy Jackson books and a fabulous approach to interacting with all of us.

Olympic Games Workout

Athens

We really had a great time. A few hiccups to be sure, but the tours executed were excellent.

It was great. Enjoyed all excursions! Sloth walk, agriculture farm, boat ride near volcano… Epic family event

The excursions we had were excellent. Each one was well thought through and highlighted the key features of each location.

Hotel Reviews

Sole d'oro Luxury Suites

Santorini

This place was simply wonderful.

Authenticity & Character

Location

Staff

Adonis seems a one-man show. I hope he’s well compensated.

Cleanliness & Comfort

Castle Mansions

Naxos

Excellent location, wonderful setup.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Milos Waves

Milos

This place is simply gorgeous. My husband said it was the nicest place he’s ever stayed.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Urban Stripes Athens

Athens

Excellent location.

Location

Staff

Cleanliness & Comfort

Activity Reviews

Best of Milos half-day tour

Greece

I really liked this tour. Our 11 year old was less impressed.

Quality of Experience

Guides, Drivers and Staff

Transport

Luxe Morning cruise Milos

Milos

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We had not arranged for travel to the port for this. Getting a cab was slightly stressful

Traditional Villages Tour 2026

Santorini

Our guide was much less talkative than others. He offered many insights, fewer deep in history.

Quality of Experience

Guides, Drivers and Staff

Transport

Santorini Gems Catamaran Sunset Tour

Santorini

The pickup and drop off was a bit chaotic. Everything worked out but this was the one event where timing didn’t align with what was in the app.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Naxos Heritage & Flavors

Naxos

This felt a very custom experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Aegean Lush Bike tour

Naxos

A highlight of the trip.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Jeep Tour to Delphi, Mount Parnassus, and Arachova

Athens

Adam was quite the character. Delphi was great. The lunch we had was fantastic.

Quality of Experience

Guides, Drivers and Staff

Transport

Athens Highlights Mythology Tour

Greece

The tour was good. Arrival was complex given the large number of groups.

Quality of Experience

Guides, Drivers and Staff

We had a wonderful experience covering much of western and southern Iceland over 12 days. Guðmundur (Gummi) was responsive and provided lots of thoughtful feedback as we fine-tuned our itinerary before booking.

We had the challenge of booking the trip only about 6 months in advance, wanting to see a lot different natural and cultural attractions, and at the same time managing the abilities and interests of 3 generations of travelers. Gummi took those constraints and laid out an itinerary that managed to address all our interests, found fun and comfortable accommodations in the right locations, and kept us at a manageable pace where we could move every 2 or 3 days. The food recommendations were great and often corroborated by a foodie acquaintance who splits time in Reykjavik. Out of the entire agenda, we only opted not to do 2 optional stops, and one of those was due to the worst day of weather which prevented safe hiking in Highlands.

During the trip, Gummi provided quick responses when we needed some real-time feedback or advice on some small issues. I am confident that had we run into major problems, he would have solved them for us.

We have recommended kimkim to friends, who are since booked a trip to Iceland, and would use it again ourselves. I would recommend anyone work with Gummi. Thank you!

Our kids gave the trip a 9.5/10 which is a huge win. This was our first time using a travel service and Kimkim and our overall experience was fantastic. Alvaro helped us plan the initial logistics and create an itinerary that covered a lot of ground in Ecuador. Sebastian was super helpful at coordinating all the logistics on the ground and even came to meet us in Quito. We were so lucky to have Christian as an incredible tour guide for the first week. He felt like part of the family and even watched World Cup games with us. He has an incredibly kind heart and is a pleasure to be around and really cared for every detail of the trip. He is also a foodie and took us to some delicious meals and always had great recommendations. He did great with our teens as well. Lastly, he has an encyclopedic knowledge of birds, flora and fauna and I wish we had done the cloud forest or the jungle with him but he still managed to share a ton of info. Our itinerary was aggressive from a driving/distance traveling standpoint and we could not have done it without the input of our guides/team. We started in Quito, went to Mitad del Mundo then Cotopaxi, Quilotoa, before heading to Baños for a few days (so fun!) then drove down to Cuenca where we sadly said goodbye to Christian. Genaro took over guiding duties and he was delightful as well- very knowledgeable, interesting, kind and did a great job. We especially loved our Cajas hike with him and were very grateful he was the driver in the descent to Guayaquil! Finally, Carolina helped Sebastian with the arrangements in the Galapagos and all of our guides helped make transit easy. We stayed on Santa Cruz for a few nights but Isabela stole our hearts! Hotel Abermarle was perfect.
Overall, we had a great experience and I would recommend using Kimkim for an Ecuadorian adventure. Thank you Alvaro, Sebastian and all involved!

This was my first time using KimKim and I am impressed by how customizable and personal my experience was. After I got my first itinerary from Roy, I responded with the parts I liked and didn’t like and Roy just kept adjusting until the itinerary for a week in Norway was ideal for me and my sister. I was really appreciative when after the initial trip’s estimate was more expensive than I could afford, accommodations were changed so that we didn’t have to cut any of our activities. And the accommodations we ended up with were fantastic! I would definitely use kimkim again.

Hotel Reviews

Flåm Camping & Hostel

Flåm

Really slow WiFi, which mattered to me as an international traveler with no cellular data available. But, comfortable place to stay and I was grateful for the access to laundry facilities my this point in my 2 week trip

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Gudvangen Fjordtell

Gudvangen

This was a fun hotel! Bring a sleep mask if you stay during the summer because the skylight doesn’t have any cover and it’s bright all night! But the Viking aesthetic and proximity to the boat and restaurants are great.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The shape of the rooms makes it difficult to keep luggage open and it’s tricky to get to the bathroom in the back when suitcases are out

Scandic Neptun

Bergen

Fantastic breakfast and a great location!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Stegastein Viewpoint by Bus

Norway

Beautiful view but always crowded.

Quality of Experience

Guides, Drivers and Staff

Transport

Visit the Viking Valley

Gudvangen

It’s fun but I didn’t feel like this was worth the stop, sadly.

Quality of Experience

Guides, Drivers and Staff

Mostraumen Fjord Cruise

Bergen

Quiet and modern electric boat that made a trip along this stunning fjord feel intimate and peaceful

Quality of Experience

Guides, Drivers and Staff

Transport

Culture & Nature Excursion by Electric Minibus

Flåm

Had my favorite tour guide who almost felt like a friend by the end. Loved all of his local knowledge and friendly advice.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Floating Sauna Experience - Aurland

Aurland

Really one of my favorite memories of my trip to Norway.

Quality of Experience

Look

Guides, Drivers and Staff