Kimkim Trip Reviews

4.8
Based on 19,906 ratings
Read 19,906 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Outstanding Malaysia adventure -5 Stars ⭐️⭐️⭐️⭐️⭐️
Malaysia | Sep 12 - Sep 21, 2025

Ginka
Ginka S.
the Netherlands | Reviewed on Sep 22, 2025
Our 13-day Peninsular Malaysia Explorer trip exceeded all expectations! From the moment we landed in Kuala Lumpur to our final departure from Langkawi, every detail was perfectly orchestrated.
Exceptional Service from Nick
Our local specialist Nick deserves special recognition. His expertise and attention to detail made this trip absolutely seamless. Having studied tourism in The Netherlands before moving to Malaysia, Nick brings a unique perspective that perfectly bridges Western...
Read more

Our 13-day Peninsular Malaysia Explorer trip exceeded all expectations! From the moment we landed in Kuala Lumpur to our final departure from Langkawi, every detail was perfectly orchestrated.
Exceptional Service from Nick
Our local specialist Nick deserves special recognition. His expertise and attention to detail made this trip absolutely seamless. Having studied tourism in The Netherlands before moving to Malaysia, Nick brings a unique perspective that perfectly bridges Western expectations with authentic Malaysian experiences. His passion for sharing the beauty of his adopted country was evident in every aspect of our journey.
Incredible Itinerary Highlights
Taman Negara - The ancient rainforest experience was magical! The night walk revealed nocturnal wildlife we never would have seen otherwise, and the canopy walk offered breathtaking views. The Teresek Hill hike and Lata Berkoh boat trip were perfectly balanced between adventure and relaxation.
Cameron Highlands - The cool mountain air was a refreshing change. The Mossy Forest felt like stepping into another world, and the BOH Tea Plantation visit was both educational and delicious. Nick’s selection of activities here was spot-on.
Penang - Georgetown’s cycling tour was a brilliant way to explore the UNESCO heritage sites! Seeing the famous street art, experiencing traditional trades, and tasting authentic hawker food like Assam Laksa and Char Koay Teow made for an unforgettable cultural immersion.
Langkawi - The perfect finale to our trip! The mangrove kayak tour was serene and educational, and having a full free day allowed us to truly unwind on the beautiful beaches.
Flawless Logistics
Every transfer was punctual and comfortable. The local suppliers (Mr. Rizal, Mr. Jason, Mr. Ken, and Mr. Alex) were all professional and knowledgeable. The coordination between different regions was seamless - no stress, just pure enjoyment.
Why We Recommend KimKim & Nick
• Expertise: Nick’s deep knowledge of Malaysia shines through in every recommendation
• Organization: Every detail was handled professionally, from hotel transfers to activity timings
• Value: The perfect balance of must-see attractions and authentic local experiences
• Communication: Clear instructions and reliable local contacts throughout
• Flexibility: The itinerary offered both structured activities and free time to explore
This trip showcased Malaysia’s incredible diversity - from pristine rainforests to colonial heritage, from tea plantations to tropical islands. Nick and the KimKim team created memories that will last a lifetime.
Highly recommended for anyone wanting an authentic, well-organized Malaysian adventure!
Thank you, Nick and KimKim, for making our Malaysian dream trip a reality!

Activity Review
Night Walk at Taman Negara
Night Walk at Taman Negara
Taman Negara

Taman Negara - The ancient rainforest experience was magical! The night walk revealed nocturnal wildlife we never would have seen otherwise, thanks to our guide Abi, how showed us spiders, snake, scorpion, fliurescerend mushrooms and lold us funny stories.

Quality of Experience
Guides, Drivers and Staff
Abi as taking care of all the group, waited the other guide to finish and continued with us
Transport
by boat to the jungle
Local specialist: Nick Jansen
Nick
Nick Jansen
Local specialist in Malaysia | Replied on Oct 01, 2025

Hey Ginka,

Thanks for the kind review! I enjoyed organising the trip together with you. I am happy to read all the activities and transfers went smooth and you had a truly good Malaysian experience.

It was a pleasure organising your holiday!

Nick

Wonderful, top-notch trip to England. Thank you!
England | Sep 14 - Sep 20, 2025

A
Angie K.
Miami, FL | Reviewed on Sep 22, 2025
We truly enjoyed our time in England. Thank you for being so responsive while we were in the country. As my brother-in-law mentioned, I would not suggest Henrietta House (auxiliary site) for future guests. While the other hotel was nice, our favorite hotel during the trip was the Randolph. Greg was simply the best tour guide. He was the gentleman who gave us our initial tour of London. If you can specifically request him for future bookings, I would highly suggest it. He was incredibly... Read more

We truly enjoyed our time in England. Thank you for being so responsive while we were in the country. As my brother-in-law mentioned, I would not suggest Henrietta House (auxiliary site) for future guests. While the other hotel was nice, our favorite hotel during the trip was the Randolph.

Greg was simply the best tour guide. He was the gentleman who gave us our initial tour of London. If you can specifically request him for future bookings, I would highly suggest it. He was incredibly knowledgeable and great fun. He customized the tour for us based on our existing itinerary, and we made unique stops to make sure we saw a little bit of everything. His food recommendations were top-tier as well.

Cash and Eddie were also fantastic. Cash drove us to Durdle Door, and Eddie to Hampton Court.

Looking back, I wish we had had more time to spend in Oxford. It is such a beautiful town filled with so much history. Alas, there was only so much to do with so little time. We will just have to come back again soon. :)

Thank you for making it all happen. We truly appreciate it.

Hotel Review
The Randolph Hotel, by Graduate Hotels
Oxford

I enjoyed this experience from start to finish. This was a beautiful hotel. I would highly recommend it to anyone visiting Oxford on holiday. The staff were incredibly friendly and helpful. The room was spacious and very clean.

Authenticity & Character
Location
Perfectly located.
Staff
Cleanliness & Comfort
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Sep 28, 2025
Hi Angie, Thank you so much for your thoughtful review—it was such a joy to read! I’m delighted to hear how much you enjoyed your time in England and that the Randolph Hotel stood out as a favorite. I’ll certainly keep your note about Henrietta House in mind for future travelers, as feedback like this is so valuable. I’m also thrilled that Greg, Cash, and Eddie made such an impression. Greg really does have a gift for making each tour feel unique, and I’m so glad you got to experience that.... Read more

Hi Angie,

Thank you so much for your thoughtful review—it was such a joy to read! I’m delighted to hear how much you enjoyed your time in England and that the Randolph Hotel stood out as a favorite. I’ll certainly keep your note about Henrietta House in mind for future travelers, as feedback like this is so valuable.

I’m also thrilled that Greg, Cash, and Eddie made such an impression. Greg really does have a gift for making each tour feel unique, and I’m so glad you got to experience that. It sounds like Oxford truly captured your heart—I agree, it’s such a special place, and I’d love to help you explore it more fully on your next visit 😁

Thank you again for letting me be a part of your journey. I truly appreciate your kind words and would love to help plan another adventure whenever you’re ready!

Best,
Kate

Mathia was wonderful to work with. He explain...
Norway | Aug 18 - Sep 13, 2025

I
Idania S.
Flagami, FL | Reviewed on Sep 22, 2025

Mathia was wonderful to work with. He explained trip in detail and anytime I had a question he would be available.

Thank you very much Mathia for an amazing itinerary!!!

Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Sep 22, 2025

Dear Idania,
Thank you very much for your kind review.
I’m happy to hear that you had a wonderful time in Norway and that the itinerary we put together worked well for you. It was a pleasure cooperating on the planning process. If you ever decide to visit Norway again, please feel free to reach out. I’d be delighted to help you create another memorable trip.
I wish you and your family all the best. :)
Mathia

Good Trip but Wished for Attention to Detail
Iceland | Sep 7 - Sep 16, 2025

Jennifer
Jennifer H.
Newark, NJ | Reviewed on Sep 22, 2025
We had a really fun 10-day holiday with friends in Iceland traveling the Ring Road, and overall, Iceland itself was amazing and easy to navigate. While the trip was enjoyable, the experience with KimKim felt inconsistent and lacking attention to detail. Some of the specific issues we ran into:
Inconsistent accommodations: Some hotels had breakfast included while others did not (we had assumed this would be standard). A few hotels were wonderful, with amenities and great locations, while...
Read more

We had a really fun 10-day holiday with friends in Iceland traveling the Ring Road, and overall, Iceland itself was amazing and easy to navigate. While the trip was enjoyable, the experience with KimKim felt inconsistent and lacking attention to detail. Some of the specific issues we ran into:
Inconsistent accommodations: Some hotels had breakfast included while others did not (we had assumed this would be standard). A few hotels were wonderful, with amenities and great locations, while others fell flat, especially our last hotel in Reykjavik which was a disappointing way to end the trip (the first hotel in Reykjavik was amazing and great way to kick things off). At one point, instead of a hotel we were booked into an apartment — it felt like this may have been a late booking workaround since other options in town were sold out, despite the fact we started planning months in advance. Again no breakfast and when you're on the road changing hotels almost every night that becomes more of a challenge and expense than it should.
Booking practices: We were surprised to find some of our hotel reservations had been made through Expedia, which led to confusion at check-in when staff had trouble locating them.
Car rental & connectivity: While it worked out fine, we were never told that the rental car came with Wi-Fi. That would have been a very helpful detail, especially since they strongly advised us to rent directly from the airport and then we had to try to get the company to refund us.
Activity planning: The suggested activities were often unrealistic in terms of timing and order, which made parts of the itinerary difficult or impossible to execute in the way they were presented.
Local expertise: The program didn’t feel curated by someone with boots on the ground. It felt more like it had been assembled with generic recommendations or even AI, without the logical flow or insider touches we had expected.
To be clear, we had a great trip because Iceland itself is extraordinary and I was with my best friends, but the planning support didn’t live up to what we’d hoped for. With more consistency, realistic sequencing, and local insight the trip could have been seamless.

Hotel Reviews
Fosshótel Mývatn
Myvatn

Loved this hotel partly because it was nice, modern and we stayed 2 nights (vs. 1). Also we saw the Northern Lights - we had a great waitress who woke us to tell us they were out....vs. the hotel staff that seemed uninterested. Good location to do a lot of the local activities in the area.

Authenticity & Character
Location
Staff
Our waitress woke us to tell us about NL = there is a button on the phones asking guests to press it if they want to see NL - it goes to a recorded service and when we asked about it at the front desk they said "oh that doesn't work" so they shoudl fix that as it seemed cool but I guess was de-activated.
Cleanliness & Comfort
Hótel Kea by Keahotels
Akureyri

This hotel is very serviceable. Not anything special. Kim Kim could have done better for independent travelers - this seems like a big bus/group hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gistihúsið - Lake Hotel Egilsstadir
Egilsstöðum

This is a local hotel which is always nice. Tho it did smell like cow poop even though we didn't see any cows. Met the owner and she said they renovated 2 years ago. Ask for a room overlooking the lake vs. the parking lot. Kim Kim didn't indicate that on our reservation so some on us had better views than others.

Authenticity & Character
Location
This hotel is in an OK location - but we think we could have been put in a more interesting hotel
Staff
Cleanliness & Comfort
Hótel Jökulsárlón - Glacier Lagoon Hotel
Hofn

Very good modern hotel and excellent if you'll be doing glacier activities. Kim Kim didn't tell us that Breakfast wasn't included (this was toward the end of our trip so we were surprised...) and there aren't other local options so we got a bit hood-winked on this one by Kim Kim.

Authenticity & Character
Location
Cleanliness & Comfort
Hotel Holt—The Art Hotel
Reykjavík

Really bizarre hotel - lots of "art" which is kind of cool because it's Icelandic but the hotel is so dated and seems like a relic but not in an interesting way. Kim Kim shoudl make sure to check out these hotels before assigning them out. It was a STARK difference to the hotel they put us in at the beginning of the trip. This wasn't the way we wanted to end the trip. My friend's room (a single) literally looked like a cell. The Breakfast was good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vík Apartments
Vik I Myrdal

Bizarre location overlooking a number of parking lots and a main road. No breakfast. Nice design. Better for a family or longer stay. We were there a night and it wasn't a good option made by KimKim

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sand Hotel by Keahotels
Reykjavík

Great location, nice rooms and good hearty & yummy breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Dimmuborgir Lava Formations
Dimmuborgir Lava Formations
Lake Mývatn

We really liked this area - it has some simple wide paths but the lava is wildly formed and this is where you can see "the hidden people" a lot easier :). (you'll have to look that up). There are quite a few walking/hiking paths and you can go as far or not as you want. There is actually a path to a crater which we didn't do becuase it was about 2 hours round trip but others said it was a great hike.

Quality of Experience
Hike from Skaftafell to Svartifoss Waterfall
Hike from Skaftafell to Svartifoss Waterfall
Iceland

Definitely take the time to do the 45+ minute walk to see this waterfall. It's very dramatic and in a gorgeous canyon. The path is well marked and traveled so you won't get lost but will be surprised and happy at the end! Great photo Op spot.

Quality of Experience
Sólheimajökull  Glacier Walk
Sólheimajökull Glacier Walk
Iceland

This is a super cool experience and all of our first time being on a glacier. It was nice too that we had an actual Icelandic guide who grew up somewhat nearby. It was interesting to learn about the glacier and the relationship to the volcano. The crampons were totally necessary and there are some great views.

Quality of Experience
Guides, Drivers and Staff
Explore Seyðisfjörður
Explore Seyðisfjörður
Iceland

Very cute town - in fact we wish that Kim Kim would have booked us a room here as it was super local and charming vs. where they booked us. There is an arty flair. But by the time we got here it was end of day so many things were closed. We wished we could have explored this area more.

Quality of Experience
Earth Lagoon Nature Baths Experience
Earth Lagoon Nature Baths Experience
Lake Mývatn

Very skinny from the sulphur so know that and be prepared for that. There are a lot of other baths in Iceland and I think you can skip this one.

Quality of Experience
Whale Watching Safari From Akureyri
Whale Watching Safari From Akureyri
Akureyri

Nice guide. We saw a whale which was great.

Quality of Experience
Guides, Drivers and Staff
Forest Lagoon Pool Experience
Forest Lagoon Pool Experience
Iceland

Really pretty spot in an otherwise not super charming town. Good thing to do at end of the day . Location is super.

Quality of Experience
Glaumbær Farm & Museum
Glaumbær Farm & Museum
Iceland

Good to do/see because you get some history of Iceland upfront.

Quality of Experience
Private Golden Circle Day Trip
Private Golden Circle Day Trip
Reykjavík

Could be a 3.5 star review. It was our first day so we were excited. The Golden Circle is a well-traveled highly touristed route so you'll see a lot of buses etc. but the sights are worth it. Nice to have a private guide so we could be flexible (i.e to see / go to Secret Lagoon). Guide was OK - but seemed a little bored.

Quality of Experience
Guides, Drivers and Staff
get a local guide.
Transport
nice van.
Sky Lagoon Experience - Saman
Sky Lagoon Experience - Saman
Reykjavík

Excellent way to start and end our trip. it's a very groovy, clean chic spot. highly recommend.

Quality of Experience
Vök Baths Experience
Vök Baths Experience
Iceland

Gorgeous and serene. We went at night which was really special. Also you can dunk in the COLD Icelandic ocean so you an sustain hot soaks longer.

Quality of Experience
This is a great bath -don't miss it.
Local specialist: Noga Heyman
Noga
Noga Heyman
Local specialist in Kimkim HQ | Replied on Sep 25, 2025

Thank you so much for your thoughtful feedback, Jennifer. I'm really glad to hear you had a great trip with your friends! We take your comments seriously and will be reviewing the hotels you mentioned carefully for future travelers.

I'll follow up with you in our chat to learn more about your activities and understand what felt impersonal or illogical. I take pride in my knowledge of Iceland and am always looking for ways to refine and improve my custom trip planning.

It was a pleasure working with your group, and I’m so happy you had a memorable time together!

This truly was a trip of a lifetime...
Greece | Sep 10 - Sep 20, 2025

Lyndee
Lyndee V.
Los Angeles, CA | Reviewed on Sep 22, 2025
This truly was a trip of a lifetime with my best friend and the team at KimKim did an amazing job putting it all together. The itinerary was flawless with just the right amount of things to do and free time left to explore on our own. When unexpected things did arise they were on it quickly providing feedback and/or alternatives. The guides and tours they chose were really top notch and the transfers both around the islands and from island to island were really spectacular. I highly recommend... Read more

This truly was a trip of a lifetime with my best friend and the team at KimKim did an amazing job putting it all together. The itinerary was flawless with just the right amount of things to do and free time left to explore on our own. When unexpected things did arise they were on it quickly providing feedback and/or alternatives. The guides and tours they chose were really top notch and the transfers both around the islands and from island to island were really spectacular. I highly recommend and will use them again for my next adventure.

Hotel Reviews
Manos Small World Santorini
Santorini island

A great space that offered the best sunset views on all of the island - IMO.

Authenticity & Character
The views!!
Location
Lots of steps to get there but worth the views and in the heart of Firostefani - a short walk to Fira's vibrant nightlife
Staff
The brought our bags down (and back up) when we arrived and departed (about 80 steps!)
Cleanliness & Comfort
We didnt have our own rooms but the space was well laid out and felt bigger than most places we stayed.
Arion Athens Hotel
Athens

In the heart of the city. Beautiful views and very comfortable accomodations.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Alexandros Suites & Apartments
Naoussa

Litza and her staff were top notch! Beautiful sweeping views and a great breakfast each morning.

Authenticity & Character
We had a garden room which provided a close proximity to everything and a little quaint space to chill outside.
Location
Loved the views and proximity to the town and the beach!
Staff
Litza and her staff were top notch
Cleanliness & Comfort
Smaller accomodations but very clean and easy to navigate for 2 friends traveling.
Sweet Home Naxos
Naxos

This was some of the nicest accomodations that we had in the whole of Greece. I really loved the neighborhood setting. It really gave you an authentic "day in the life" experience. Naxos is a very walkable city so even though you could have a car to tour around it, we didnt find it necessary. The hosts were so great as well.

Authenticity & Character
Loved the neighborhood setting
Location
Great walkable part of Naxos
Staff
Very detail oriented and accomodating & they made a great Cappucino!
Cleanliness & Comfort
Very spacious, clean and even had a washer!
Activity Reviews
Traditional Vineyards & Wine Tasting Experience
Traditional Vineyards & Wine Tasting Experience
Santorini

Elle our guide was knowledgable and fun to hang out with.

Private Traditional Villages & Winery Tour
Private Traditional Villages & Winery Tour
Paros

Daphnie our guide was great; sweet, knowledgable and fun to be around.

Quality of Experience
Guides, Drivers and Staff
Transport
Delos & Mykonos Day Trip by Ferry
Delos & Mykonos Day Trip by Ferry
Naxos

The water was a bit choppy - which apparently is not uncommon for those waters, but Delos was worth it. Also a great way to see Mykonos - I'm glad we did a day trip there and didn't stay. It was nice but we enjoyed other locations more than Mykonos.

Quality of Experience
Guides, Drivers and Staff
Delos was great. Our guide was so knowledgable that we actually ran out of time to see everything!
Transport
It was a little choppy but the crew seemed used to it so that was comforting - and worth it!
Private Cultural Treasures & Local Villages Experience
Private Cultural Treasures & Local Villages Experience
Naxos

A great tour and amazing tour guides - Maria is the best!!!!

Quality of Experience
Guides, Drivers and Staff
Maria was so knowledable and super fun to be around. Nick, our driver was great too.
Transport
My travel partner gets motion sickness and they let her sit in the front seat to maximize her comfort. It was greatly appreciated.
Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Oct 07, 2025

Thank you so much for sharing this wonderful review! I love that this trip felt like a true adventure of a lifetime and that the mix of guided experiences and free time was just right. It’s great to know you loved your accommodations, especially in Naxos and Santorini, and that our local guides made such a positive impression. I hope we can plan your next adventure!

Sara was amazing she was readily available to...
Croatia | Sep 13 - Sep 18, 2025

K
Kezia S.
the Netherlands | Reviewed on Sep 22, 2025

Sara was amazing she was readily available to answer any questions and trouble shoot the very few problems we encountered. Anything we wanted to change she handled it immediately. We enjoyed all of our guides and excursions and overall had a great trip. I would try Kim Kim again when I travel

Local specialist: Sara Skok
Sara
Sara Skok
Local specialist in Zagreb, Croatia | Replied on Sep 23, 2025

Dear Kezia,

Thank you so much for your kind words!

It was a true pleasure hosting your group in my home country, and I hope you all had a great time.

I wish you all the best, and hopefully we’ll get a chance to work together in the future!

Sending sunny regards from Zagreb,
Sara

Great hotel choices and tour experiences!
Croatia | Sep 15 - Sep 18, 2025

A
Adele P.
Campbell, CA | Reviewed on Sep 22, 2025

Great hotel choices and tour experiences!

Local specialist: Sara Skok
Sara
Sara Skok
Local specialist in Zagreb, Croatia | Replied on Sep 23, 2025

Dear Adele,

Thank you for sharing your feedback!

I hope you and Carl enjoyed your stay, and I wish you many new, exciting adventures in the future :)

Sending my best from Croatia,
Sara

Wonderful Tour of Italy
Italy | Sep 12 - Sep 21, 2025

Howard
Howard L.
Denver, CO | Reviewed on Sep 22, 2025
We had a wonderful time on our KimKim trip through Italy. The hotel recommendations were in great locations and the recommended tours and selected tour guides allowed us great insight into each location through the eyes of a local. Enricho in Venice, Paola in Florence, and Vincenzo in Capri were superb and I highly recommend them. We traveled by boat, train, water taxi, gondola, funicular, taxi, and chairlift. Thank you KimKim. Read more

We had a wonderful time on our KimKim trip through Italy. The hotel recommendations were in great locations and the recommended tours and selected tour guides allowed us great insight into each location through the eyes of a local. Enricho in Venice, Paola in Florence, and Vincenzo in Capri were superb and I highly recommend them. We traveled by boat, train, water taxi, gondola, funicular, taxi, and chairlift. Thank you KimKim.

Activity Reviews
The Pearl of the Mediterranean: A Day on Capri Island & Anacapri
The Pearl of the Mediterranean: A Day on Capri Island & Anacapri
Italy

We visited with Vincenzo as our guide. He was more like family. What a fun time and he knew everyone. Highly recommend others ask for Vincenzo.

Quality of Experience
Guides, Drivers and Staff
Vincenzo was a local and knew where to go for everything. Plus he took photos and shared with us.
Transport
Great boat ride and open top taxi.
A Day Along the Amalfi Coast
A Day Along the Amalfi Coast
Italy

Although we had just a driver/guide, he got us to all the sites before they filled with tourists. Also recommended great stores and restaurant.

Quality of Experience
Guides, Drivers and Staff
Transport
Unexpected Siena: Discover the City Hidden Gems
Unexpected Siena: Discover the City Hidden Gems
Italy

Long trip for very short time in Siena. However not much to see in Sienna. We extended our driver Jacamo and went to Casa Emma Winery which we loved.

Quality of Experience
Guides, Drivers and Staff
Transport
Jacamo was great. Learned more from him than the Siena guide.
The Art of Italian Cooking: Pasta & Gelato Workshop
The Art of Italian Cooking: Pasta & Gelato Workshop
Italy

We had such a great time with Tomaso. Food was great and so easy and fun to make.

Quality of Experience
Guides, Drivers and Staff
Florence on Foot: Michelangelo’s David & Duomo
Florence on Foot: Michelangelo’s David & Duomo
Italy

Paola was exceptional. We learned so much and enjoyed our time with her.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Murano Glass Blowing Tour with Water Taxi
Private Murano Glass Blowing Tour with Water Taxi
Italy

Great up close experience. Loved the Riva boat ride to Murano.

Quality of Experience
Guides, Drivers and Staff
Transport
Riva boat
Discover the City by Gondola
Discover the City by Gondola
Venice

The gondalier did not interact with us at all.

Quality of Experience
Guides, Drivers and Staff
Transport
Water taxi did not pick us up causing us to be late.
Local specialist: Giorgia Torre
Giorgia
Giorgia Torre
Local specialist in Madrid & Apulia | Replied on Nov 17, 2025

Hi Howard,

Thank you so much for taking the time to write such a wonderful review! I’m thrilled to hear you enjoyed your guides and were able to experience things from a local’s perspective. I’m also glad the hotel recommendations worked well for you. Thank you for trusting me to plan this trip!

Warm regards,
Giorgia

The trip was very pleasant
Portugal | Sep 13 - Sep 20, 2025

GILBO
GILBO B.
France | Reviewed on Sep 22, 2025
The trip was very pleasant with guides. Perfect. The transportation was also very comfortable with very pleasant drivers. All the hotels were perfect and well located, except the one in the Algarve, which was too commercial. The bed was not as you indicated, and the condition of the carpet was poor. Upon arrival, our suitcases were dragged to the entrance, and I had to remind them about this. They are not at all. Recommended. Read more

The trip was very pleasant with guides. Perfect. The transportation was also very comfortable with very pleasant drivers. All the hotels were perfect and well located, except the one in the Algarve, which was too commercial. The bed was not as you indicated, and the condition of the carpet was poor. Upon arrival, our suitcases were dragged to the entrance, and I had to remind them about this. They are not at all. Recommended.

Hotel Reviews
Iberostar Selection Lagos Algarve
Lagos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Convento do Espinheiro, Historic Hotel & Spa
Evora

Amazing

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grande Real Villa Italia
Cascais
Authenticity & Character
Location
Staff
Cleanliness & Comfort
AlmaLusa Baixa & Chiado
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Benagil Cave Visit by RIB
Benagil Cave Visit by RIB
Lagos (Algarve)
Quality of Experience
Guides, Drivers and Staff
Transport
Private Coastline Walk
Private Coastline Walk
Lagos (Algarve)
Quality of Experience
Guides, Drivers and Staff
Transport
Private City Walk & Wine Experience
Private City Walk & Wine Experience
Évora
Quality of Experience
Guides, Drivers and Staff
Transport
Private Sailing Experience
Private Sailing Experience
Cascais
Quality of Experience
N
Guides, Drivers and Staff
Transport
Private Alfama Walk &  Fado Dinner Performance
Private Alfama Walk & Fado Dinner Performance
Lisbon
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Pena Palace & Sintra Village Half-Day Trip
Private Pena Palace & Sintra Village Half-Day Trip
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Self-Guided Viewpoints Adventure
Self-Guided Viewpoints Adventure
Lisbon
Quality of Experience
Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Kimkim HQ | Replied on Oct 06, 2025

Thank you for sharing your feedback with us, Gilbo. I'm so glad to hear that you enjoyed your trip overall, although I'm very sorry to learn that your experience at the Algarve hotel did not meet expectations. Your comments about the room conditions and service are extremely valuable. This information helps my team improve our product for future travelers. It was lovely seeing you back at kimkim, and I hope your group is already looking forward to your next international trip together!
Coraima

Everything was wonderful. The entire experie...
Indonesia | Sep 6 - Sep 16, 2025

A
Anita R.
India | Reviewed on Sep 22, 2025
Everything was wonderful. The entire experience was well planned out.
The only drawback was planning for nusa penida for which the team generously provided a dinner at our resort the last day. Overall it was a fun trip.
Read more

Everything was wonderful. The entire experience was well planned out.
The only drawback was planning for nusa penida for which the team generously provided a dinner at our resort the last day. Overall it was a fun trip.

Hotel Review
Biu Biu Resort
Jimbaran
Local specialist: Yuqqa Macdalena
Yuqqa
Yuqqa Macdalena
Local specialist in Bali, Indonesia | Replied on Sep 25, 2025

Thank you so much, Anita! 🌸 I’m glad you enjoyed your trip and that everything was well planned. I appreciate your feedback about Nusa Penida, happy we could make it up with a special dinner. Wonderful to hear the overall experience was fun for you! :))

Warm greetings from Bali,
Yuqqa

Our guides while in San Ignacio (Jeronima and...
Belize | Sep 15 - Sep 20, 2025

Tracy
Tracy H.
Dallas, TX | Reviewed on Sep 22, 2025

Our guides while in San Ignacio (Jeronima and Leo) were exceptional - knowledgeable and so helpful with any question we had. Ka’ana Resort was a dream, Beautiful accommodations and the food was awesome. We were dissatisfied with the accommodations in San Pedro. But we loved the city and our snorkel trip was amazing. Havi at Mata Rocks Resort did the best he could to make us comfortable. All and all it was an amazing adventure!

Local specialist: Catherina Tittaferrante
Catherina
Catherina Tittaferrante
Local specialist in Antigua Guatemala | Replied on Sep 23, 2025

Thank you so much my dear Tracy,

We feel honored for having the opportunity to share with you and Jana this amazing adventure! Life is incredible next to wonderful friends like you and we want you to know that we will always be here for your future experiences and as the extraordinary team we are grateful with, your trust and preference means all to us, thank you once again.

A beautiful week in Croatia
Croatia | Sep 8 - Sep 15, 2025

Terra
Terra N.
Durham, NC | Reviewed on Sep 22, 2025
Our time in Croatia was incredible. Starting in Split we enjoyed great food, interesting history & beautiful scenery. Throughout our travel over Croatia’s islands we enjoyed comfortable accommodations, well planned activities & an opportunity to get to know this beautiful country & its people. Read more

Our time in Croatia was incredible. Starting in Split we enjoyed great food, interesting history & beautiful scenery. Throughout our travel over Croatia’s islands we enjoyed comfortable accommodations, well planned activities & an opportunity to get to know this beautiful country & its people.

Hotel Reviews
Hotel Lero
Dubrovnik

We had a quick stay in Dubrovnik but enjoyed our time. We were close to the bus so easy to get to the historic area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Korsal
Korčula

We loved Korcula!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Nora Hvar
Hvar

Lovely & comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Azur Palace Luxury Rooms
Split

Had a few issues initially but all was resolved. Great location for easy access to the waterfront.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half Day Kayaking Excursion
Half Day Kayaking Excursion
Korčula

Boris was a great guide as we kayaked to islands that included local treats for us all. A great day that included a beautiful sunset.

Quality of Experience
Guides, Drivers and Staff
Transport
Hike to Lost Villages of Hvar,  Croatian Peka Lunch
Hike to Lost Villages of Hvar, Croatian Peka Lunch
Croatia

We fully enjoyed our day with Marco. The walk was 5 miles but downhill so easy on the knees. Scenery was beautiful & we learned much about the local floral.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Motor Boat Excursion to Brač & the Pakleni Islands (end in Hvar)
Private Motor Boat Excursion to Brač & the Pakleni Islands (end in Hvar)
Split

We had a great day exploring multiple islands & having Tonko as our guide for the day was great! He was fun, Interesting & made it a great day!

Quality of Experience
Guides, Drivers and Staff
Transport
Plitvice Lakes National Park
Plitvice Lakes National Park
Split

Very beautiful but a long drive from Split. We would have enjoyed more time to explore the area.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Walking Tour of Split
Guided Walking Tour of Split
Split

Very interesting! The history is fascinating

Quality of Experience
Guides, Drivers and Staff
Local specialist: Ivan Cosic

Paula was amazing at helping us create an exceptional experience
Australia | Aug 30 - Sep 13, 2025

C
Christine M.
Seattle, WA | Reviewed on Sep 21, 2025
Paula was amazing at helping us create the exact trip we wanted to Australia that included Brisbane, Port Douglas, Melbourne and Sydney. Having drivers meet us at each destination made our logistics easy and the tours scheduled in each city were second to none. Read more

Paula was amazing at helping us create the exact trip we wanted to Australia that included Brisbane, Port Douglas, Melbourne and Sydney. Having drivers meet us at each destination made our logistics easy and the tours scheduled in each city were second to none.

Hotel Review
Peninsula Boutique Hotel
Port Douglas

Located close the the restaurants and the beach this hotel was perfect for our time in Port Douglas.

Authenticity & Character
Suite size was very comfortable
Location
Located across from 4 Mile Beach
Staff
We were treated spectacularly for breakfast and happy hour
Cleanliness & Comfort
Laundry facilities need to be cleaned for mildew smells.
Activity Reviews
Morning Best of Melbourne Bike Tour
Morning Best of Melbourne Bike Tour
Melbourne

Riding with Dave was great. We learned so much about Melbourne and Australia.

Quality of Experience
Guides, Drivers and Staff
Transport
The bikes were is good working condition.
Full Day Outer Barrier Reef Cruise (from Hotel)
Full Day Outer Barrier Reef Cruise (from Hotel)
Port Douglas

Snorkeling at the Great Barrier Reef is not to be missed

Quality of Experience
Food
The buffet was meh
Guides, Drivers and Staff
Transport
Full Day Snorkel The Wrecks Day Cruise at Tangalooma
Full Day Snorkel The Wrecks Day Cruise at Tangalooma
Brisbane

We were worried about the possibility of rain in Brisbane but once out on Moreton Island everything seemed better. We went snorkeling amongst the sunken ships and even saw a turtle.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Sep 22, 2025

G'day Christine,

Thank you so much for taking the time to write a review and sharing your feedback—it really means a lot to me. I’m so happy to hear you had a wonderful experience exploring beautiful Australia. It was an absolute pleasure working with you, and I hope to have the opportunity to help plan another South Pacific adventure for you in the near future.

Take care and please keep in touch. You can email me at: [email protected]

Cheers,
Paula

Wonderful adventure!
France | Sep 6 - Sep 17, 2025

Carolyn
Carolyn S.
Los Angeles, CA | Reviewed on Sep 21, 2025
Our anniversary trip to France was fantastic and we had a very positive experience planning everything with Sebastian. The whole process starting with the website and filling out preferences was simple and straightforward. We worked through a couple different itineraries before landing on the one we chose. All of the transportation arranged went perfectly (trains, private transfers) and the hotels chosen by Sebastian were perfect! All of the guides that we had for our tours were excellent,... Read more

Our anniversary trip to France was fantastic and we had a very positive experience planning everything with Sebastian. The whole process starting with the website and filling out preferences was simple and straightforward. We worked through a couple different itineraries before landing on the one we chose. All of the transportation arranged went perfectly (trains, private transfers) and the hotels chosen by Sebastian were perfect! All of the guides that we had for our tours were excellent, but there were a few who truly stood out. Emma who was our guide for a D-Day Tour in Normandy, she was wonderful. And Sophie who was our guide for a WWII tour in Paris..she was outstanding!! We will be requesting her if possible for future trips to Paris. The trip exceeded our expectations and we really fell in love with France. Thank you for making it happen!

Hotel Reviews
Hôtel Jardin de Cluny
Paris

Loved the vibe and decor of this property. Small rooms, but has everything you need and the layout is functional and comfortable. Breakfast options were perfect and the staff were so friendly and helpful. The location was excellent..you could walk everywhere! Would definitely stay again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hôtel des Thermes
Saint-Malo

Beautiful hotel with a very friendly, helpful staff. The spa amenities are pretty amazing and we can see why it's a popular destination. Food was excellent and the room was spacious, clean, and comfortable. We would return for sure.

Authenticity & Character
Location
A little bit a walk to get into the center of Saint Malo, but we didn't mind at all.
Staff
Cleanliness & Comfort
Villa Lara Hôtel
Bayeux

Perfect location in Bayeux..the staff were exceptional and helpful in every way. Breakfast was simple and delicious. The room was perfect..clean, comfortable with every amenity you could want..and if you still need something the staff will make it happen. We would absolutely stay at this property again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Disney's Newport Bay Club
Coupvray

Great location, lovely decor, friendly and helpful staff. The room was super cute and clean. The main bar was awesome and breakfast was delicious!! Lots of options! Our only complaint was the bathroom..it needed a refresh and the shower and sink would not drain properly.

Authenticity & Character
Everything was cohesive and worked withe the theme.
Location
Easy walk to the parks!
Staff
Very friendly and eager to help if you had questions.
Cleanliness & Comfort
Truly no complaints about cleanliness, but the drainage in the sink and shower were awful.
Activity Reviews
Paris - Seine Dinner Cruise
Paris - Seine Dinner Cruise
Paris

The experience was lovely, a nice way to spend the evening. I think it's a must do for someone visiting Paris for the first time, but not something I would repeat. Great atmosphere, and the young performer singing was impressive! The food itself was just ok, but again still glad we did it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Paris Occupied, Paris Liberated: Private WWII Walking Tour
Paris Occupied, Paris Liberated: Private WWII Walking Tour
Paris

Outstanding!! Can not say enough about our guide Sophie!! She not only shared so much incredible history surrounding WWII, but also so much about Paris itself as we had never been before. She went above and beyond and she was so much fun to spend time with!! It was the highlight of our entire trip!

Quality of Experience
Guides, Drivers and Staff
Discovery of the Parisian catacombs
Discovery of the Parisian catacombs
Paris
Quality of Experience
Normandy Gourmet Food Tour - Private countryside Day Trip From Bayeux
Normandy Gourmet Food Tour - Private countryside Day Trip From Bayeux
France

It was a great day and our guide Bastian was awesome. We were slightly disappointed with the cheese factory visit..the tasting following the tour didn't match up with the description we were provided with. Other than that, no complaints at all!

Quality of Experience
Guides, Drivers and Staff
Transport
Full-day Tour of D-Day Sites
Full-day Tour of D-Day Sites
Bayeux

Emma our guide was excellent!! It was a thorough, perfectly timed day and we visited all the sites listed in the itinerary. To see history come to life in front of us, and see the sites that you learn about from school, movies and TV was amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on Sep 22, 2025
Hi Carolyn and Drew, how are you? Thank you so much for your wonderful message! I’m delighted to hear that your anniversary trip was fantastic and that everything went smoothly from start to finish. It’s great to know that the hotels, transfers, and tours met your expectations, and even better that Emma and Sophie made such a lasting impression. I’ll be sure to pass along your kind words to them — I know they’ll be thrilled to hear it. And yes, we can absolutely request Sophie again for... Read more

Hi Carolyn and Drew, how are you?

Thank you so much for your wonderful message! I’m delighted to hear that your anniversary trip was fantastic and that everything went smoothly from start to finish.

It’s great to know that the hotels, transfers, and tours met your expectations, and even better that Emma and Sophie made such a lasting impression. I’ll be sure to pass along your kind words to them — I know they’ll be thrilled to hear it. And yes, we can absolutely request Sophie again for your future trips to Paris!

I’m so happy that France exceeded your expectations and that you fell in love with it. It was a real pleasure helping you plan such a special journey, and I’ll be here whenever you’re ready for the next one.

Wishing you both many more wonderful adventures together ✨

All the best,
Sebastian

The hotel, logistics and tours were all great...
Peru | Sep 17 - Sep 20, 2025

A
Aleta S.
Denver, CO | Reviewed on Sep 21, 2025
The hotel, logistics and tours were all great. The hotel (Antigua Miraflores) was charming, had great food for all meals, lovely staff and great location. Our tour guide, Carlos, for both the historic and foodie tours was informative and gracious. Kristy was an excellent communicator. Thank you. Read more

The hotel, logistics and tours were all great. The hotel (Antigua Miraflores) was charming, had great food for all meals, lovely staff and great location. Our tour guide, Carlos, for both the historic and foodie tours was informative and gracious. Kristy was an excellent communicator. Thank you.

Hotel Review
Hotel Antigua Miraflores
Lima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Transfer from Miraflores to Lima Airport
Transfer from Miraflores to Lima Airport
Peru
Lima Food Tour
Lima Food Tour
Peru

Again, Carlos was an excellent tour guide.

Historic Center
Historic Center
Lima

Carlos was a great tour guide.

Guides, Drivers and Staff
Transfer from Lima Airport to Miraflores
Transfer from Lima Airport to Miraflores
Peru
Arrival to Lima: Free Day to Explore
Arrival to Lima: Free Day to Explore
Lima
Local specialist: Kristy Tizon
Kristy
Kristy Tizon
Local specialist in Lima, Peru | Replied on Sep 25, 2025

Hi Aleta,

Thank you for your kind words! I’m so glad you enjoyed the hotel, tours, and time with Carlos. It was a pleasure helping you plan your trip to Lima—hope to welcome you back to Peru again soon!

Best,
Kristy

The Salkantay Trekking organization was terri...
Peru | Sep 10 - Sep 19, 2025

Patricia
Patricia E.
Dublin, CA | Reviewed on Sep 21, 2025

The Salkantay Trekking organization was terrific. Our guide, Yuri and the team went above and beyond anything we expected. They were thrown a powerful curveball with a train strike in Aguas Calientes which upended their carefully planned logistics. They helped to navigate the evacuation all while ensuring that we were still able to get to and enjoy Machu Picchu. They did it with enthusiasm and endless patience. We loved this trip, the trekking outfit and guide

Local specialist: Kristy Tizon
Kristy
Kristy Tizon
Local specialist in Lima, Peru | Replied on Sep 26, 2025

Hi Patricia,

Thank you for your thoughtful review! I’m so glad Yuri and the team were able to guide you through the unexpected strike and still make your trek to Machu Picchu such a memorable experience. We’re thrilled you enjoyed the journey and the Salkantay trek!

Best,
Kristy

All four of us loved the trip. What a wonderful country.
Portugal | Sep 3 - Sep 16, 2025

Steven
Steven T.
Newark, NJ | Reviewed on Sep 21, 2025
All four of us loved the trip. What a wonderful country. I previously complimented the drivers and guides so l won't repeat myself. The best restaurant was at the winery in the Douro Valley. Second was Luca in Lagos. Hotels were uniformly excellent. Only two petty
comments: the light switches seemed to have no system in most of the hotels. Even the hotel staff couldn't figure them out. The Évora Olive didn't put tissues in the room. Petty but needed. The wine tasting in Lisbon was enjoyable...
Read more

All four of us loved the trip. What a wonderful country. I previously complimented the drivers and guides so l won't repeat myself. The best restaurant was at the winery in the Douro Valley. Second was Luca in Lagos. Hotels were uniformly excellent. Only two petty
comments: the light switches seemed to have no system in most of the hotels. Even the hotel staff couldn't figure them out. The Évora Olive didn't put tissues in the room. Petty but needed. The wine tasting in Lisbon was enjoyable but unnecessary because we had two tasting on the following days in Porto. The fado entertainment was very enjoyable, but the meal was rather perfunctory. If I did this again I would need another week so there would be more time in Lisbon and Porto. To sum up this was a wonderful trip. I have recommended Portugal to everyone. And I will recommend Kimkim to anyone who asks. Thanks for everything.
Regards, Steve, Marilyn, Linda and Rich.

Hotel Review
Évora Olive Hotel
Évora

The Évora Olive Hotel was a fantastic experience. Although it's officially a four-star hotel, it felt just as magnificent as the others and was beautiful and comfortable. The only minor issue was the lack of tissues in the room, but the front desk provided them when asked. The staff was wonderful, and overall, it was a delightful stay despite that very trivial concern.

Activity Reviews
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Portugal

The Fado dinner experience was a mix of impressive Fado singing and a somewhat routine meal. The performance was wonderful and engaging, but the meal seemed a bit rushed. Overall, it's clear that the focus is on the singing rather than the food.

Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon

Our Lisbon wine tasting was enjoyable, but with similar activities on consecutive days in other locations, it felt a bit redundant. It was good, but considering the subsequent experiences in other locations, it wasn't necessary.

Scenic Voyage along the Douro River aboard an Exclusive Boat
Scenic Voyage along the Douro River aboard an Exclusive Boat
Portugal

The private Douro River escape was truly special. The guides were fantastic, making the tour both informative and enjoyable. One guide was generous with his time, extending our tour significantly beyond what was planned, which added to the personal touch of this unforgettable experience.

Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal

The guided winery tour with tastings and a delicious lunch in Douro was a highlight of our trip! The meal we had was one of the best we experienced in Portugal. The staff was incredibly friendly and informative, and the overall experience was both elegant and memorable.

Local specialist: Marisa Agulhas
Marisa
Marisa Agulhas
Local specialist in Lisbon | Replied on Sep 22, 2025
Hello Steven, Thank you so much for your kind and thoughtful feedback! I’m absolutely delighted to hear that all four of you had such a memorable time in Portugal. I completely understand your point about the wine tastings. The intention behind the Lisbon wine tasting was to offer a different regional experience, as each area of Portugal has its own unique wine culture. Our goal is always to give travelers the opportunity to explore a variety of flavors, and I hope it enriched your overall... Read more

Hello Steven,

Thank you so much for your kind and thoughtful feedback! I’m absolutely delighted to hear that all four of you had such a memorable time in Portugal.

I completely understand your point about the wine tastings. The intention behind the Lisbon wine tasting was to offer a different regional experience, as each area of Portugal has its own unique wine culture. Our goal is always to give travelers the opportunity to explore a variety of flavors, and I hope it enriched your overall experience of Portuguese wines 😊

We truly appreciate your feedback, and I’ll be sure to pass it along to our partners. And I absolutely agree - another week would definitely allow you to dive deeper into Lisbon and Porto, two cities that are full of history, culture, and amazing food.

Thank you again for your kind words and for recommending Portugal to others. It was a pleasure to help you plan your trip, and I would love the opportunity to assist with your future travels.

Wishing you all the best!!
Your Friend in Portugal - Marisa

Another great KimKim trip
Italy | Sep 12 - Sep 20, 2025

J
Justine G.
Lincolnshire, IL | Reviewed on Sep 21, 2025

This is the 2nd time we have worked with Andrea, and our 2nd fantastic trip to Italy! KimKim makes everything easy, and Andrea is knowledgeable and works closely with us to plan the perfect trip for us -- it is never cookie cutter or one-size fits all. All of the guides, drivers and experiences are wonderful. I love working with KimKim and cannot recommend it or Andrea highly enough!

Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Sep 25, 2025

Thank you so much Justine for your kind words. It is always a great pleasure working with you.

Our family of 4 had the best vacation explor...
Morocco | Sep 11 - Sep 22, 2025

Leigh
Leigh D.
Los Angeles, CA | Reviewed on Sep 21, 2025
Our family of 4 had the best vacation exploring Morocco, and doing it with Oussama was truly the way to go. It was a 9 day trip and from start to finish, the experience was smooth and easy—like white glove treatment. Oussama was friendly, thoughtful, and incredibly knowledgeable about the roads, sights, and local highlights. His driving skills were amazing, confidently navigating Morocco’s traffic with ease. He was always prompt and courteous, looking out for our comfort and safety... Read more

Our family of 4 had the best vacation exploring Morocco, and doing it with Oussama was truly the way to go. It was a 9 day trip and from start to finish, the experience was smooth and easy—like white glove treatment. Oussama was friendly, thoughtful, and incredibly knowledgeable about the roads, sights, and local highlights. His driving skills were amazing, confidently navigating Morocco’s traffic with ease. He was always prompt and courteous, looking out for our comfort and safety throughout. Traveling in his new, very comfortable van made the long miles effortless. We felt completely cared for and protected in his capable hands. Highly recommend experiencing Morocco this way with Oussama!

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Sep 22, 2025

Hi Leigh,

Thank you so much for your wonderful review! We are glad to hear that your family had an amazing experience exploring Morocco with Oussama. It’s great to know that his knowledge, care, and driving made your trip smooth, comfortable, and memorable. Your kind words truly mean a lot to us, and we’ll be sure to share them with Oussama. We hope to welcome you back to Morocco for another unforgettable adventure soon!

Best Wishes,
Abdel

A Journey Through Italy We'll Never Forget: from Milan to Sorrento.
Italy | Sep 7 - Sep 14, 2025

Donna
Donna M.
Flagami, FL | Reviewed on Sep 21, 2025
The KimKim team once again put together an amazing trip to Italy for us. It all began with our airport pick up in Milan with Sergio. Each private tour we took was absolutely amazing with extremely knowledgeable guides. To mention a few who were outstanding, Marco (Evening Aperitivo Street Food Tour, Francesco (Best of Milan & Duomo walking tour), Federica (Bologna Foodie Experience at Sunset), and Ricardo (Food Valley Private Experience). From the moment these tours began, each guides... Read more

The KimKim team once again put together an amazing trip to Italy for us. It all began with our airport pick up in Milan with Sergio. Each private tour we took was absolutely amazing with extremely knowledgeable guides. To mention a few who were outstanding, Marco (Evening Aperitivo Street Food Tour, Francesco (Best of Milan & Duomo walking tour), Federica (Bologna Foodie Experience at Sunset), and Ricardo (Food Valley Private Experience). From the moment these tours began, each guides professionalism, enthusiasm and incredible knowledge of the area made each experience unforgettable. One of the highlights of the trip was the private cooking class in the home of Silvia and Antonio. From the moment we walked through their door we felt like part of the family. This is a "must do" experience for anyone going to Milan. I also can't forget to mention our trip to Ravenna where we created our own "masterpieces" in a mosaic class with visual artist Luca Barberini. It was our lucky day that we actually had the class with the Master himself!
If there were any downsides to our trip it would only be a couple of issues. Our Private Day Excursion to Lake Como was a bit disappointing and unorganized. The guide Simone, was unable to get the tickets for the ferry to Bellagio and Varenna. He did not do a good job problem solving to resolve this issue therefore we had to go to 3 closer towns on smaller ferries after we became frustrated with just standing around Como. It was also unfortunate that we did not know prior to the tour beginning that we would have to pay for his ferry tickets and his lunch.
The only other minor issue was finding the driver once we arrived in Napoli for our transfer to Sorrento. We were originally told he would be waiting at Platform 24 holding a sign. But he was somewhere outside the station by his car and did not give good directions on where he was located and phone reception was poor.
We highly recommend this trip to anyone looking to experience the best of Italy's history, cuisine, and charm.

Hotel Reviews
Metropolitan Hotel Bologna
Bologna

Metropolitan Hotel Bologna is a small boutique hotel off a side alley in the middle of town. Staff were friendly and helpful with restaurant suggestions. Rooms were stark but spacious and clean. The shower was very tiny (a large person would not be able to close the shower door. Breakfast was very good with many food options.

Authenticity & Character
Rooms remind you of being in summer camp. Very stark but spacious. Very very small shower
Location
Right in the center of town within walking distance to Fontana Del Nettuno, San Petrionio Basilica, Piazza Magiore, Palazzo d'Accursio and Galleria Cavour (high end shops)
Staff
Cleanliness & Comfort
Hotel The Square Milano Duomo
Milan

Hotel The Square Milano Duomo is a beautiful, modern hotel in the heart of the city. The rooms are large and beautifully decorated. Breakfast was outstanding and the staff went above and beyond to be accommodating. The hotel is within walking distance to the Duomo, La Scala, and the Galleria.

Authenticity & Character
Very modern, spacious rooms
Location
The hotel is within walking distance to the Duomo, La Scala, and the Galleria.
Staff
Went out of there way to be accommodating
Cleanliness & Comfort
Activity Reviews
Hands-On Mosaic Workshop in Ravenna
Hands-On Mosaic Workshop in Ravenna
Italy

Attending a mosaic workshop with visual artist Luca Barberini in Ravenna was truly an unforgettable experience. From the moment we arrived, Luca welcomed us with warmth, and a genuine enthusiasm that immediately set a relaxed and inspiring tone for the day. His passion for the ancient art of mosaics is contagious, and he generously shared not just his technical knowledge, but also his personal artistic vision — one that beautifully blends tradition with a contemporary, playful edge. Luca took the time to introduce us to the materials and methods in a hands-on, approachable way, making even beginners feel confident. By the end, each of us had crafted our own small mosaic — a unique souvenir and a tangible memory of the experience. If you’re in Ravenna and want to do something immersive, creative, and take with you a piece of the city’s artistic heritage, I can’t recommend Luca’s workshop enough. It’s not just about making a mosaic — it’s about seeing the world through the eyes of an artist who truly loves what he does and wants to share that joy with others.

Quality of Experience
Guides, Drivers and Staff
Emilia-Romagna Food Valley: Parmigiano, Prosciutto & Balsamic
Emilia-Romagna Food Valley: Parmigiano, Prosciutto & Balsamic
Italy

Our Food Valley experience with Ricardo was an unforgettable day filled with incredible flavors, fascinating stories, and a deep appreciation for Italy’s most iconic culinary treasures. From start to finish, Ricardo was a knowledgeable and engaging guide who brought each stop to life with his passion for the region’s food culture. We began our day in Castelfranco Emilia at Caseificio Bio Reggiani, a family-run dairy farm where we got an up-close look at the traditional process of making Parmigiano Reggiano. Watching the cheese masters at work was fascinating, and the tour gave us a true appreciation for the craftsmanship and time involved. The visit ended with a delicious tasting of Parmigiano aged at different stages, along with the creamiest fresh ricotta—a perfect start to the day. Next, we headed to Modena to visit Leonardi Aceto Balsamico di Modena, a family-owned balsamic vinegar producer with over 150 years of history. We toured the vineyard and aging rooms, learning about the long and meticulous process that goes into making true Aceto Balsamico Tradizionale. The tasting was a standout moment, sampling aged vinegars paired with local cheeses, cured meats, and a glass of wine really highlighted the complexity and depth of flavor in each bottle. Our final stop took us to Parma/Langhirano, where we visited the Conti Prosciutto Factory, another inspiring, family-run business led by a mother and her three daughters. The tour walked us through the detailed process of curing prosciutto di Parma. It ended, of course, with another generous tasting that confirmed why this region is so celebrated for its culinary excellence. If you love Italian food and want a behind-the-scenes look at how the very best is made, this tour is an absolute must. A perfect day for food lovers looking to connect more deeply with the traditions and people behind Italy’s most beloved ingredients.

Quality of Experience
Guides, Drivers and Staff
Transport
Bologna Foodie Experience at Sunset
Bologna Foodie Experience at Sunset
Italy

Our sunset foodie walking experience in Bologna with Federica was absolutely fantastic—one of those tours that leaves you full, happy, and completely in love with the city. We explored the Quadrilatero district, surrounded by colorful markets brimming with fresh produce, meats, cheeses, and the unmistakable aroma of authentic Italian cuisine. Federica was a phenomenal guide, warm, passionate, and full of fascinating stories about each little shop and food tradition we encountered. Our journey began at a local bakery, where we picked up fresh bread, followed by a visit to a pasta and pastry shop, where we tasted a delicious slice of torta di riso (a sweet rice cake unique to the region). From there, we visited a classic Salumeria and picked up a spread of prosciutto, mortadella, and Parmigiano Reggiano. As we walked through vegetable markets and narrow alleyways, Federica shared the rich history behind each family-run business, making the experience feel personal and connected to the heart of Bologna. The highlight of the evening was arriving at the Osteria del Sole—a charming, no-frills wine bar where you bring your own food. We laid out our spread, added Federica’s special touches like fig and onion spreads and an aged balsamic vinegar, and enjoyed a true Bolognese feast paired with local wine. The atmosphere was lively and authentic exactly the kind of experience you hope for in Italy. And just when we thought we couldn’t eat another bite, we continued to O’ Fiore Mio Pizzeria, where we sampled four different square pan pizzas, each with unique and delicious toppings. Finally, we ended the evening on a sweet note at Maritozzi & Gelato, where we indulged in two flavors of gelato of our choice. By the end, we were absolutely stuffed but thrilled. This tour was the perfect combination of food, culture, and local charm. Federica made the experience truly special, and we’d recommend it to anyone wanting to taste the soul of Bologna in just one magical evening.

Quality of Experience
Food
Guides, Drivers and Staff
A Day on Lake Como: From Varenna to Bellagio
A Day on Lake Como: From Varenna to Bellagio
Milan

Our day trip to Lake Como with our guide Simone was a mix of beautiful sights and a few unexpected challenges. The original plan included visits to the well-known towns of Bellagio and Varenna, but unfortunately, all the ferry tickets to those destinations were sold out when we arrived. This was disappointing, and it felt like there wasn’t a clear backup plan in place. At first, there was a lot of waiting around in Como city, which led to some understandable frustration. It wasn’t until we expressed our concern that Simone pivoted and suggested visiting alternative towns on the lake. Thankfully, this turned out to be a positive turn in the day. We ended up exploring Maltrasio, Torno, and Cernobbio—all charming, less touristy towns with beautiful views, peaceful streets, and rich local history. Simone was very knowledgeable and shared interesting details about each place we visited, which helped us appreciate these hidden gems. However, we were a bit surprised to find out that we were expected to cover Simone’s ferry tickets and his lunch during the tour—this was not clearly communicated beforehand and felt a little unprofessional for a guided excursion. Overall, while the day didn’t go as planned, we did enjoy discovering some lesser-known parts of Lake Como. With better organization and clearer expectations, this tour could have been much smoother. The towns we visited were truly lovely, and Simone’s historical insights were appreciated once the day found its rhythm.

Quality of Experience
Better organization. Have a Plan B in place
Guides, Drivers and Staff
Better at problem solving situations
A Milanese Cooking Experience at a Local Home
A Milanese Cooking Experience at a Local Home
Milan

Our private cooking class at the home of Sylvia and Antonio in Milan was truly one of the most memorable experiences of our trip. From the moment we arrived, we were welcomed like family, with genuine hospitality that made us feel instantly at home. We began the evening with a delightful aperitivo, complete with Prosecco and a delicious spread of focaccia, pizza, cheeses, and other savory bites—all homemade and beautifully presented. The cooking portion of the evening was hands-on, fun, and filled with laughter. Under Antonio’s expert (and very patient!) guidance, we prepared fresh tagliatelle, delicate ravioli, and a classic tiramisu from scratch. They both made the entire process feel approachable and enjoyable, whether we were rolling dough or perfecting our layers of dessert. By the end of the evening, we didn’t just learn how to cook; we felt like we had spent a beautiful evening with dear friends. If you’re in Milan and looking for an authentic, intimate, and unforgettable culinary experience, this is it. Highly, highly recommended!

Quality of Experience
Guides, Drivers and Staff
The Best of Milan Guided Walk
The Best of Milan Guided Walk
Italy

Our Best of Milan and Duomo Walking Tour with Francesco was an incredible look into the rich history, art, and architecture of this magnificent city. Francesco was an outstanding guide—knowledgeable, engaging, and full of fascinating stories that brought each stop to life. We began by exploring some of Milan’s most iconic landmarks, including the Royal Palace and the statue of Vittorio Emmanuel II, the first king of Italy. Walking through the Galleria Vittorio Emanuele II was like stepping into a museum, with its elegant high-end boutiques and stunning mosaic floors. Francesco also took us to the famed Teatro alla Scala, sharing its history and importance in the world of opera. A special highlight was the Church of Santa Maria Presso San Satiro, where the illusion of a cross-shaped interior was created by the use of perspective was amazing. Of course, the crown jewel of the tour was the Duomo di Milano. Climbing the 250 steps to the rooftop terraces was absolutely worth it to be able to walk among the 3,400 statues and spires which gave us breathtaking views of the city and a close-up look at the cathedral’s remarkable detail. The interior of the Duomo was just as spectacular. This tour was the perfect way to experience the best of Milan in just a few hours. We highly recommend this tour for first-time visitors and returning travelers to beautiful Milano!

Quality of Experience
Guides, Drivers and Staff
The Milan Aperitivo on Navigli Canals: A Taste of Milanese Life
The Milan Aperitivo on Navigli Canals: A Taste of Milanese Life
Milan

Our Evening Aperitivo Street Food Tour with Marco was an unforgettable experience that beautifully blended Milan's rich history with its vibrant food culture. Marco was a fantastic guide, warm, knowledgeable and passionate about his city. He brought the Navigli district to life, sharing stories that gave us a deeper appreciation of the area's architecture and hidden gems. The food stops were absolute standouts. Our first tasting was at Blue M, La Bottega, a cozy, family run spot where we sampled an amazing selection of Italian hams, cheese, and spreads, all served with fresh warm breads. The flavors were perfectly paired with a unique wine made from rare native grapes. Next we visited Materia Pizzeria, another family owned gem known for it exceptional dough made with specialty flour and their own house pressed olive oil. We sampled the Montanarina, a light crispy baked pizza dough topped with an array of fresh flavorful ingredients. We highly recommend this tour for anyone wanting to discover a more authentic side of Milano while enjoying some truly incredible local food.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Oct 03, 2025
Hi Donna! Thank you so, SO much for sharing your super detailed feedback! It means a lot, especially since this was already the third trip I’ve had the pleasure of planning with some of you! Also, thank you so much for the kind words to our guides. We're so lucky to be able to work with them to offer the best experiences. I’m so glad that overall you enjoyed the journey and that the experiences and recommendations helped make your time in Italy special. About the Lake Como excursion, I... Read more

Hi Donna! Thank you so, SO much for sharing your super detailed feedback! It means a lot, especially since this was already the third trip I’ve had the pleasure of planning with some of you! Also, thank you so much for the kind words to our guides. We're so lucky to be able to work with them to offer the best experiences. I’m so glad that overall you enjoyed the journey and that the experiences and recommendations helped make your time in Italy special. About the Lake Como excursion, I completely understand. That day, there were some works affecting the usual routes and logistics, which unfortunately limited access to certain areas. Your guide did their best to give you the best alternatives possible under the circumstances, but I know it wasn’t quite the same as the classic experience. I truly appreciate your understanding on this. It’s always such a pleasure to work with you again! Sending you my best regards, Bea.

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