Kimkim Trip Reviews

4.8
Based on 17,350 ratings
Read 17,350 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Norway with KimKim - Exceeds Expectations
Norway | Aug 22 - Aug 28, 2025

Harry
Harry D.
Ashburn, VA | Reviewed on Aug 29, 2025
first of all, for a short lead time trip - Christina was amazing. Fast to respond, and the itinerary we ended up with was a great mix of self exploration and guided events. Working backwards - Stig in Oslo was a super interesting guide - full of knowledge of Oslo and Norway - and a pleasure to walk around with. Geiringer was out favorite stop. just a beautiful fjord with the 7 sisters falls, and the old abandoned farm up ion the fjord. the hotel Union was lovely - even with all the tour... Read more

first of all, for a short lead time trip - Christina was amazing. Fast to respond, and the itinerary we ended up with was a great mix of self exploration and guided events. Working backwards - Stig in Oslo was a super interesting guide - full of knowledge of Oslo and Norway - and a pleasure to walk around with. Geiringer was out favorite stop. just a beautiful fjord with the 7 sisters falls, and the old abandoned farm up ion the fjord. the hotel Union was lovely - even with all the tour groups in there. We did a night at the Juvent Landscape hotel which is not to be missed - just so cool and a perfect place from which to launch you assault on the Trollstigen. The First two nights at Store hotel Ringheim were also really nice. great food, great people, and the setting was the perfect way to work ourselves into the bucolic Norwegian life. All in all - a great itinerary - not a single hiccup - and everything better than expected.

Hotel Review
Store Ringheim Hotel
Voss

the Store Hotel is a real agritourism spot. Lovely l0ocation on a hillside outside of Voss with a spectacular view over the valley. The people working there are super friendly, and the foot is fantastic. whether you et on the deck, in the dining room, or in the gazebo, the views are lovely - and the quality of food is really high.

Authenticity & Character
It is a real farm. you can see the vegetables. The farmhouse is over 100 years old.
Location
Loved the bucolic setting
Staff
All friendly, all helpful. all very well versed in the hotel and the surrounding area. they engage easily.
Cleanliness & Comfort
Everything was clean and comfortable. It is an old building - so some creaking is to be expected from floorboards etc...
Local specialist: Christina Wang
Christina
Christina Wang
Local specialist in Kristiansand, Norway | Replied on Sep 01, 2025

Hi Harry, Thank you so much for taking the time to write this review! I am so glad to read that you enjoyed all the aspects of the trip and that we managed to send you on a tour that was better than expected. Nothing better than that! It was truly a pleasure planning this itinerary with you. And I want to say, thank you for trusting us with your trip planning. All the best, Christina

Our agent, Bruno, was absolutely great. He s...
Croatia | Aug 3 - Aug 24, 2025

Alex
Alex F.
| Reviewed on Aug 30, 2025
Our agent, Bruno, was absolutely great. He sent us updates every afternoon of what was on the itinerary for the next day with helpful tips on what to see, where to eat, and how to get to locations with Google Map links. He made everything very easy for us, so we could just enjoy our vacation and not worry about the planning process. 5+ Stars! My only suggestion for the KimKim site is to have a specific place in each trip plan specifically for accessing saved documents, specifically... Read more

Our agent, Bruno, was absolutely great. He sent us updates every afternoon of what was on the itinerary for the next day with helpful tips on what to see, where to eat, and how to get to locations with Google Map links. He made everything very easy for us, so we could just enjoy our vacation and not worry about the planning process. 5+ Stars!

My only suggestion for the KimKim site is to have a specific place in each trip plan specifically for accessing saved documents, specifically vouchers (as this seems to be the preferred way of having a receipt to show for an item that has been paid for - like park entry tickets, etc.). They can be difficult to find when trying to dig through the chat history.

Also KimKim prompts you to make edits/suggestions on each day individually, but then they are all combined into one long chat with no delineation by day, again making it hard to find comments that relate to a specific day.

Hotel Reviews
Villa Filaus

When we first looked at where this hotel was situated in relation to everything we wanted to do in Dubrovnik, we were a bit concerned. It is quite far from the old town. However, it is near a bunch of restaurants and a very nice beach, and quite close to the bus line that takes you to the old town. It was also close to a nearby grocery store with a wnderful little bakery inside. We had many early starts, so couldn't have the breakfast included with the room, but that didn't matter to us at all, as the bakery was soo good. The busses run very regularly (every 10 mins or so) and are easy to navigate. The building and the rooms were wonderful, and the lady at the front desk was absolutely fantastic.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Devecchi rooms
Hvar

The location of this hotel was the best thing going for it, and the room was quite spacious. The building it was in had a lot of character and old-world charm. That's about all I can say that is positive about it. When we arrived there was no one there to let us in and the outside door was locked, so we had to sit on the stoop and contact out travel specialist, who had to contact the owner. The included breakfast was a smattering of things that had obviously sat out for several days and was all stale. The few things that were fresh (some croissants), we felt like we couldn't eat much of, as it didn't seem like there was enough for the guests in the building. Also, we could hear the kids tromping around on the floor above ours.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Marul
Split

Great location! Clean an comfortable rooms! Wonderful staff! No complaints!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Skradinski buk
Skradin

The only thing this hotel had going for it was the location. Staff were terrible. Rooms were dated and in need of repair.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Zrinka House
Grabovac

This was a small family-run lodging that was incredibly charming, and not too far as a starting point to the Nation Park. But the best thing about the hotel was the lovely family that ran it. So accommodating and so pleasant! Breakfast was included with the room, but our early start wasn't going to let us eat anything before heading out, so they sent us on our way with a packed meal!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Valamar Riviera Hotel & Residence
Poreč

The location of this hotel can't be beat, but the staff range from stoic to downright rude, including the people working at the parking area, which is a mile from the hotel. The shuttle does come fairly often, but the parking does come at an additional cost to the room rate.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Mangart
Bovec

Clean, comfortable, spacious, and surrounded by epic views. The front desk staff were very nice and recommended a nearby restaurant that was excellent. The location is a bit on the edge of town, which was perfect for as it was near the watersports facility (rafting, canyoning, etc.) that we were booked with the following morning.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pension TT
Bled

Cute family run lodging with incredibly friendly staff. Good location. The beds a bit too hard though.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Slamič
Ljubljana

Beautiful hotel, with a spacious room, in a great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Best Western Premier Hotel Astoria
Zagreb

The best thing going for this hotel is the location. The rest is good enough.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
CANYONING SOČA
CANYONING SOČA
Bovec

This is so much fun, I don't think I stopped smiling the entire time.

Quality of Experience
Guides, Drivers and Staff
Postojna cave and Škocjan  Cave
Postojna cave and Škocjan Cave
Ljubljana

If you like caves, these aren't to be missed.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on Aug 30, 2025

Hi Alex,

I'm glad to hear that you had a great time in Croatia.

Thank you very much for your feedback! I am happy to hear that I was able to fulfill your wishes and that you had a great time in Croatia. Your comments mean a lot to me for my future clients.

It was a pleasure to arrange the trip for you.

Hope you took some lifelong memories from Croatia

Hope to stay in touch!

Many regards.

Bruno

Attentive, Efficient, and Truly Memorable Experience
Brazil | Aug 15 - Aug 28, 2025

J
Joanne C.
Italy | Reviewed on Aug 29, 2025

Bruno was extremely attentive and efficient, providing support both before and throughout the entire trip. The organization was excellent, and everything ran seamlessly. All the places we visited were stunning, and the transfers, along with the other guides, were also fantastic. Well done!!

Local specialist: Bruno Madeira
Bruno
Bruno Madeira
Local specialist in Brazil(Rio de Janeiro) and Portugal | Replied on Aug 29, 2025

Hi Joanne
I'm so glad you enjoyed your trip. I really appreciate your trust.
All the best to you and if you need anything, just let me know.
Bruno

Kim Kim was fantastic. Mathia helped us plan...
Norway | Aug 12 - Aug 22, 2025

Patricia
Patricia P.
Newark, NJ | Reviewed on Aug 28, 2025
Kim Kim was fantastic. Mathia helped us plan and execute a most memorable vacation. Both Mathia and the Kim Kim team provided support throughout the planning by listening and offering wonderful options tailored to our specific desires. We had to use the 24 hour support line when one couple realized they left their passports in a hotel safe. Kim Kim arranged for the passport retrieval and a courier service to get them from Oslo to Bergen. I highly recommend Kim Kim and will definitely use... Read more

Kim Kim was fantastic. Mathia helped us plan and execute a most memorable vacation. Both Mathia and the Kim Kim team provided support throughout the planning by listening and offering wonderful options tailored to our specific desires. We had to use the 24 hour support line when one couple realized they left their passports in a hotel safe. Kim Kim arranged for the passport retrieval and a courier service to get them from Oslo to Bergen. I highly recommend Kim Kim and will definitely use them again.

Hotel Reviews
Heimen Hotel
Bergen

A good location, nice breakfast but no bar in hotel. Room was clean

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Aurlandsfjord
Aurland

This hotel sat on the edge of the Fjords in a sleepy quiet town. It felt like an authentic Norwegian hotel with excellent meals and a spectacular view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thon Hotel Opera
Oslo

It is centrally located and had clean rooms and a most awesome breakfast!!

Authenticity & Character
Location
Easy access to tram and centrally located
Staff
Cleanliness & Comfort
O
Activity Reviews
Short Hike with a Local in Bergen
Short Hike with a Local in Bergen
Bergen

The guide was so knowledgeable and hit all the highlights! Excelelyn tour guide

Quality of Experience
O
Guides, Drivers and Staff
Transport
Nærøyfjord Cruise & Viking Valley Tour
Nærøyfjord Cruise & Viking Valley Tour
Norway

Beautiful

Quality of Experience
Guides, Drivers and Staff
Transport
Waterfall Hike & Stegastein Viewpoint
Waterfall Hike & Stegastein Viewpoint
Norway

Great knowledgeable guide beautiful Hike

Quality of Experience
Guides, Drivers and Staff
Transport
Flåm Valley on Electric Bikes
Flåm Valley on Electric Bikes
Norway

Great guide, and a beautiful gorgeous ride

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Oslo's Hidden Gems with a Local Expert
Explore Oslo's Hidden Gems with a Local Expert
Oslo
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Aug 29, 2025

Dear Patricia,
Thank you very much for your kind review.
I truly appreciated your excitement and enthusiasm during your trip—it made designing your adventure such a pleasure. Your satisfaction means a lot, and thanks to your openness and cooperation, I was able to create a journey that reflected your spirit and interests.
I’m so happy you enjoyed your time here, and I sincerely hope you’ll reach out again when you’re ready for another unforgettable experience in beautiful Norway.
I wish you and your family all the best. :)
Mathia

The Trip we had was great and the guide and o...
Indonesia | Aug 11 - Aug 18, 2025

C
Cory P.
Denver, CO | Reviewed on Aug 28, 2025

The Trip we had was great and the guide and our guide was amazing. I very much appreciated Jessica and all the effort She put into planning our trip. I do have one question about our trip. our flights were canceled so we arrived a day late. This resulted in losing a day of guide service and a night in our hotel. I was wondering if we were able to cancel the that room as we notified Kim Kim over 24 hours before the original reservation. I was hoping that we may be able to see at least a partial refund on the reservation or the guide for the day we missed.

Local specialist: Jessica Soenandar
Jessica
Jessica Soenandar
Local specialist in Jakarta | Replied on Aug 30, 2025
Hi Cory, Thank you so much for your kind words! I’m really happy to hear that you had a great trip overall and that your guide made it such a memorable experience. I also truly appreciate your appreciation of the effort that went into planning, it means a lot. Regarding the missed hotel night and guide service, I completely understand how disappointing it must have been to lose that portion of your trip due to the flight cancellation. I do want to clarify that Kimkim’s cancellation policy... Read more

Hi Cory,

Thank you so much for your kind words! I’m really happy to hear that you had a great trip overall and that your guide made it such a memorable experience. I also truly appreciate your appreciation of the effort that went into planning, it means a lot.

Regarding the missed hotel night and guide service, I completely understand how disappointing it must have been to lose that portion of your trip due to the flight cancellation. I do want to clarify that Kimkim’s cancellation policy requires 2 months’ notice for refunds, while our local partners (hotels and guides) require at least 3 weeks’ notice. Since the arrangements had already been secured and prepared, we’re unfortunately unable to issue a refund for the unused services.

That said, as a gesture of goodwill, I’d be happy to waive our services fee from this trip and it will be refunded back to your credit card. While I hope it helps in some way, I’m truly glad that you were still able to enjoy the rest of your journey.. I’d love to help you again in the future and can always look at building in some extra flexibility should unexpected changes come up.

Warm regards,
Jessica

Kind of a mixed bag.
Norway | Aug 19 - Aug 27, 2025

J
Judith R.
Ashburn, VA | Reviewed on Aug 28, 2025
I usually do my own bookings and planing for trips but given that my time was short I booked with Kimkim. For the most part it was quite good. I would add suggestions on where to eat and info on how to get from hotels to transportation hubs.
I had specifically asked for rooms with tubs and the two hotels where there was not a tub I was told that they were not booked.
We had the glacier and cider tour out of Bergen. We were confused as there was no cider anywhere. The long trip to the...
Read more

I usually do my own bookings and planing for trips but given that my time was short I booked with Kimkim. For the most part it was quite good. I would add suggestions on where to eat and info on how to get from hotels to transportation hubs.
I had specifically asked for rooms with tubs and the two hotels where there was not a tub I was told that they were not booked.
We had the glacier and cider tour out of Bergen. We were confused as there was no cider anywhere. The long trip to the glacier ended with a tiny museum and a short walk out to see a glacier pool. This was after hours on a bus and then several more hours on a tiny, cold ferry with not enough seating. The bus driver was very good-we really enjoyed him. The next day was a similar experience Norway in a Nutmeg. Long bus drive (rude driver this time) Then the fiord ferry ride which was excellent followed by another 7 hours on trains. We wished we had just flown to Oslo despite the fact that we would have missed the fiord. Your staff was great, but especially the last day was miserable-there was a lot of complaining on that bus and train for sure

Hotel Reviews
Grand Hotel Oslo
Oslo

We were only there for about 10 hours so not a lot of experience. It is a pretty hotel. We were on floor 4-5 and had a lot of luggage. Had to haul it up and down stairs as there was no direct walk to our rooms. We were saddled with a lot of luggage as we were taking a kid to school We arrived at midnight after the dining room had closed. The very nice man at the front desk brought us plates of fruits which was great as we had not eaten most of the day. Very nice breakfast. When we left the young man up front managed all our horrible baggage and was delightful The room is very small. No bath tub.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bath tub. I do not understand there enormous showers that take up the space to fit a tub. We are not all shower people
Bergen Børs Hotel
Bergen

We had two rooms reserved and they put us in the wrong rooms and then said it was our mistake. The last day I left cleaning the night before and asked twice if they were. certain I would get it back I was assured I would. Of course we got back to our room late that night and of course there was no cleaning. The woman at the front desk asked me 3 times if I was sure I had left it and when I left it. She could have just apologized and said she would get on it but instead tried to pass off responsibility. The rooms are very, very dark. There is no AC or fan so you have to open your windows at night. It is a very loud area at night so none of us slept very well. Location is good and breakfast was very nice. We had dinner there one night and my steak was stone cold. I know it is supposed to be an important hotel and the dining room is beautiful but the rest is very mediocre

Authenticity & Character
Lobby is dull, rooms are really dark.
Location
Down near the fish market so easy access to everything. Very walkable town
Staff
Described above
Cleanliness & Comfort
Nice bath tub in my room Could not tell if it is clear. Too dark to tell
Local specialist: Kristiina Taukul

The trip was extremely well organized and we ...
Greece | Jul 28 - Aug 9, 2025

Amanda
Amanda K.
Grapevine, TX | Reviewed on Aug 28, 2025
The trip was extremely well organized and we loved it Read more

The trip was extremely well organized and we loved it

Hotel Reviews
2 Mazi Suites
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lianos Village
Naxos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Narges Hotel
Paros
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Central Fira Hotel
Santorini
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bill & John Luxury Apartments
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Morning Caldera Catamaran Cruise
Morning Caldera Catamaran Cruise
Santorini
Quality of Experience
I’m
Food
Guides, Drivers and Staff
Transport
Private Hydra Island Day Trip
Private Hydra Island Day Trip
Athens
Quality of Experience
Guides, Drivers and Staff
Transport
Private Acropolis & Acropolis Museum Experience
Private Acropolis & Acropolis Museum Experience
Athens
Quality of Experience
Guides, Drivers and Staff
Transport
Private Evening Neighborhood Walk
Private Evening Neighborhood Walk
Athens
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Gustavo Camperos

The Aracanto team was amazing!!
Colombia | Aug 19 - Aug 27, 2025

Chantal
Chantal R.
Flagami, FL | Reviewed on Aug 28, 2025

The Aracanto team was amazing!! They were professional, attentive, and helped plan a spectacular trip! Our guides Byron, Diego, and Roberto were also great! They were knowledgeable about the cities and very helpful. Would definitely recommend to others and plan another trip to Colombia with Aracanto ☺️

Local specialist: Felipe Rico
Felipe
Felipe Rico
Local specialist in Bogota | Replied on Aug 28, 2025
Dear Chantal, Thank you so much for your kind words! Muchas Gracias!
It truly means a lot to us that you had such a wonderful experience in Colombia. It is great to hear that Byron, Diego, and Roberto made your trip memorable. We will shared your feedback with them and thank you very much.
At Aracanto, we are passionate about creating meaningful journeys, and it was a pleasure to help plan yours. Knowing you felt supported and inspired throughout your travels is exactly why we do what we... Read more

Dear Chantal,

Thank you so much for your kind words! Muchas Gracias!
It truly means a lot to us that you had such a wonderful experience in Colombia. It is great to hear that Byron, Diego, and Roberto made your trip memorable. We will shared your feedback with them and thank you very much.

At Aracanto, we are passionate about creating meaningful journeys, and it was a pleasure to help plan yours. Knowing you felt supported and inspired throughout your travels is exactly why we do what we do.

We would love to welcome you back to Colombia anytime and we send you our very Best Wishes in the meantime! Hasta pronto Querida Chantal!

Warm regards,
Felipe and the Aracanto Team 🇨🇴

Could not be more pleasantly surprised
Greece | Aug 11 - Aug 17, 2025

D
Devon S.
Newark, NJ | Reviewed on Aug 28, 2025
I was very suspicious of using an online platform to plan our trip, but I just didn't have time to do the research needed before we were planning to leave. Gustavo was great. He was available on phone, by virtual meeting and he and his assistant Leah were very responsive to my messages. Having everything right in the KimKim app made it easier to find details quickly when we were traveling. Gustavo did a phenomenal job of getting to know our price points, comfort levels, goals for the... Read more

I was very suspicious of using an online platform to plan our trip, but I just didn't have time to do the research needed before we were planning to leave. Gustavo was great. He was available on phone, by virtual meeting and he and his assistant Leah were very responsive to my messages.

Having everything right in the KimKim app made it easier to find details quickly when we were traveling.

Gustavo did a phenomenal job of getting to know our price points, comfort levels, goals for the trip and delivered far above and beyond what I could have dreamed. It was a very personalized trip, which I also didn't expect from this form of planning.

The accommodations that he found were safe, clean, really fun and very centrally located so that we could easily walk wherever we needed to go. Our tours were perfect for our family's unique interests and really well paced to the capabilities of everyone traveling. Recommendations for meals were spot on. When we asked to change a tour at the last minute, he substituted a fantastic alternative in under 24 hours at no additional cost. Pre-travel advice was great. We were very well prepared and we were completely comfortable when we arrived in country.

I felt that the prices were fair and transparent.

I'm booking future trips with KimKim.

Hotel Reviews
Urban Frame Hotel
Athens

Clean, safe and close to everything. Perfect location and great setup for a family. Very spacious rooms. Breakfast had a wide variety and earlier hours than most restaurants. Staff was very friendly and helpful. Really good no frills place.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sole d'oro Luxury Suites
Santorini

This hotel is perfectly located about a five minute walk from everything, but far enough that it isn't loud late at night. The staff is warm and extremely helpful. They helped us to navigate early checkout and travel around the island. The rooms are gorgeous, spacious and really good for families. The little sitting area right outside the room was a very fun feature. Breakfast is personalized and more food than you could possibly eat. The property is very modern while maintaining the classic Santorini style. Very good mix of authenticity, local warmth and modern amenities.

Authenticity & Character
Location
So close to the main area.
Staff
Everyone was very friendly and looking to make sure our needs were met and all of our questions answered.
Cleanliness & Comfort
The rooms are fully cleaned every day. The beds are comfortable. Air conditioning and dehumidifiers made for a very comfortable environment.
Local specialist: Gustavo Camperos

Fantastic Trip. Spectacular Country
Norway | Aug 14 - Aug 26, 2025

D
Diane R.
Boston, MA | Reviewed on Aug 28, 2025

Our trip to Norway was everything we hoped it would be and more. Every place had its own beauty and story. All our accommodations were clean, comfortable, and close to our various forms of transportation as well as in the center of the respective cities. We loved our five private tours. All the guides were knowledgeable and personable and very helpful guiding us to possible activities and sites beyond the tours.
Thank you, Mathia, for all your patience
and helpful tips from day one. We hope to tour northern Norway someday and look forward to working with you again.

Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Aug 28, 2025

Dear Diane,
Thank you very much for your kind review.
It has been a real pleasure to cooperate with you on making this trip to Norway happen. I’m very happy to hear that you enjoyed all the accommodations and activities I recommended and planned for you and your group. You have been such a wonderful traveler to work with, and I truly hope we’ll have the chance to plan another journey together.
I wish you and your family all the best. :)
Mathia

Outstanding first experience
Mexico | Aug 19 - Aug 26, 2025

Peggy
Peggy L.
Memphis, TN | Reviewed on Aug 27, 2025
Rene did a very good job planning our trip. He listened to the things we wanted to do, and planned accordingly. The team member we most appreciated was Ibis Murillo from Rutopia who really handled the day to day details of our trip. We wanted to make a change to a planned day to incorporate a trip to Cañada de la Virgen. No problem. One hotel had no power when we arrived and we thought we would have to change hotels. Ibis was on top of it and coordinated with the hotel to find is another... Read more

Rene did a very good job planning our trip. He listened to the things we wanted to do, and planned accordingly. The team member we most appreciated was Ibis Murillo from Rutopia who really handled the day to day details of our trip. We wanted to make a change to a planned day to incorporate a trip to Cañada de la Virgen. No problem. One hotel had no power when we arrived and we thought we would have to change hotels. Ibis was on top of it and coordinated with the hotel to find is another room, just in case. Power was restored and we remained in an upgraded room at Hotel Madero.

Any questions we had were answered promptly. That alone made us feel like the team was there to solve anything. This was our first trip to Mexico and it gave us wonderful assurance to have Ibis, Rutopia, and Kimkim taking care of us.

We had the right amount of time on our own and the right amount of planned activities. We had 2 wonderful guides in San Miguel de Allende, and Guanajuato. The guide in Queretaro was not the same level of professionalism as the first two. The only difficult incident during our trip was the guide in Queretaro not being willing to pay for a lunch that our documents clearly said was included. Not only did I end up buying our lunch, but his too. Perhaps I should have complained more but I really didn’t want to fight about it with the guide. I submitted the receipt to Ibis and was assured we would be refunded.

Despite a couple of little hiccups along the way, the experience was grand and we would use Kimkim and the team at Rutopia again.

Hotel Reviews
Hotel Madero Querétaro
Querétaro

We nearly moved from this hotel because of power problems . We are so glad we stayed and trusted they would have it fixed by the time they said it would be fixed. It occurred as they said but they still upgraded our room because of the potential problem. The location was excellent, the room was large and comfortable. A wonderful stay! The staff explained the problem well and solved the issue very professionally.

Authenticity & Character
Location
Perfect location
Staff
Very helpful and professional. Especially Kenia
Cleanliness & Comfort
Hotel Santa Regina
Guanajuato

This hotel was very nice and quite close to centro Guanajuato. The room was a bit small but it had all the amenities we needed. I must mention however, that a nearby nightclub kept us awake until thankfully @ 2 am they stopped the music. Now, for those that love the nightlife, this hotel would be perfect!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The room was very clean but the comfort was reduced by the loud nightclub nearby.
La Morada
San Miguel de Allende

Wonderful location and the staff were extremely helpful. The room was large, clean, and had all the amenities we needed. The hotel itself was mere steps away from the pedestrian only plaza at La Parroquia de San Miguel Arcángel. There were 31 stair steps to our room but staff carried our luggage up and retrieved it when we checked out. Other trips up and down were good exercise! A very delightful stay/

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Culinary Tour
Culinary Tour
Querétaro

This was a disappointing day. The culinary tour description in our itinerary sounded fantastic, but unfortunately the reality did not match the description. The first stop was to be an apiary where we will get a chance to taste different types of honey. It was last and we had to remind the guide it was included. It was less than impressive. There was one bee hive, and 5 little spoons with honey on them. The vineyard may have had a cellar 25 feet underground but we didn’t get to see it. We did get a wine tasting and good explanations about the wines. And we tasted 12 different cheeses with the wine tasting. We were supposed to go to a cheese cellar where we would learn about the cheeses, not just taste them at the wine tasting. We enjoyed the town of Bernal but our itinerary clearly indicated lunch was included. By mid afternoon, we were hungry and asked about lunch so our guide took us to a nice restaurant with a fabulous view of the Bernal monolith, but unfortunately, when it came time to settle the bill, we were told we had to pay. That lunch was not included in the tour. I suppose I should have complained more but we were quite a distance from Queretaro and frankly didn’t want to anger the guide too much. Along with paying for our own lunch, his was on the bill, too. I complained to our agent from Rutopia and we will be refunded the cost of the lunch, but it was disappointing. Oh, and there was no visit to a quartz museum as described in the itinerary. So unfortunately our last day marred an otherwise outstanding week in Mexico.

Quality of Experience
Food
The food was very good but I was not supposed to have to pay for it.
Guides, Drivers and Staff
Have the tour match the written description
Transport
Historical urban walk en Guanajuato
Historical urban walk en Guanajuato
Guanajuato

Susanna, our guide was so knowledgeable and personable. We enjoyed every step of our tour and Susanna gave us great ideas for activities to do on our own.

Quality of Experience
Guides, Drivers and Staff
Walking tour through the historical center
Walking tour through the historical center
San Miguel de Allende

Alfredo, our guide was outstanding. He spoke english quite well, had a very great depth of knowledge and made the tour a delight.

Guides, Drivers and Staff
Local specialist: Rene Rodarte

To review my experience with KimKim is my ple...
Iceland | Aug 13 - Aug 22, 2025

Danielle
Danielle C.
Los Angeles, CA | Reviewed on Aug 27, 2025
To review my experience with KimKim is my pleasure! From the first moment working with KimKim to a few days after the trip, and everything in between, was a great experience.The specialist that we worked with, Hanna, was outstanding. She was a great listener, didn't mind the tweaks we suggested, and even contacted us during the trip to say that she heard that our whale watching trip had been cancelled (not KimKim's fault) and that she was already working on the refund. Iceland was not... Read more

To review my experience with KimKim is my pleasure! From the first moment working with KimKim to a few days after the trip, and everything in between, was a great experience.The specialist that we worked with, Hanna, was outstanding. She was a great listener, didn't mind the tweaks we suggested, and even contacted us during the trip to say that she heard that our whale watching trip had been cancelled (not KimKim's fault) and that she was already working on the refund. Iceland was not originally on our "bucket list" but should have been. It is a beautiful country - landscapes we have never seen before. The coastline was stark and waveless, while the volcanic grassland was sparsely dotted with colorful farmhouses and steam vents. So beautiful and so different! From the rental car Hanna helped arrange, to the hotels, to the daily schedule - all were spot on! Thank you KimKim and Hanna for a wonderful trip! I will make sure that anyone I know who has a travel need that KimKim can assist with, I will strongly recommend you. Here's to working with you again!

Hotel Review
Sigló Hótel by Keahotels
Siglufjörður

This was the best hotel we stayed in during a 2 week trip. It was beautifully decorated and the room was simply perfect.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Katla Ice Cave Tour
Iceland

This was a great activity. Our guide was fantastic and we really enjoyed ourselves.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hanna Kravchenko
Hanna
Hanna Kravchenko
Local specialist in Ukraine / Iceland | Replied on Aug 28, 2025

Dear Danielle and Jim, thank you so much for this fantastic and detailed review!
I’m thrilled you enjoyed Katla Ice Cave Tour which is one of my favourite activities.
It’s wonderful to hear the planning made the trip stress-free and let you fully enjoy Iceland’s highlights!

All the best from Iceland,
Hanna

In few words - amazing! 🤩
France | Aug 6 - Aug 22, 2025

Ksenia
Ksenia B.
Italy | Reviewed on Aug 27, 2025
In few words - amazing. 🤩 got help to organize a customized Atlantic Coast Trip in August, involving several countries, like Spain and France. We spent 16 days and visited all the coast from the Spanish Basque Country through the French one till Brittany and then even couple of days in Nantes. All great advice and attention to every minimum detail, perfect hotels selection (Villa Soro to come back, as well amazing spots between Emerald and Pink Granite coasts, itinerary that was smooth and... Read more

In few words - amazing. 🤩 got help to organize a customized Atlantic Coast Trip in August, involving several countries, like Spain and France. We spent 16 days and visited all the coast from the Spanish Basque Country through the French one till Brittany and then even couple of days in Nantes. All great advice and attention to every minimum detail, perfect hotels selection (Villa Soro to come back, as well amazing spots between Emerald and Pink Granite coasts, itinerary that was smooth and not tiring (as we were moving by car), great suggestions for private and group tours and all through a comfortable chat with the assistants who were always present and ready to advise. Thank you Simon 🤗 and of course Sebastian, we had an amazing vacation and already looking forward to doing more French escapes next year.

Hotel Review
Villa Soro
Donostia - San Sebastián (Gipuzkoa)

Superb! Really great location near the beach which is very local, non touristic, beautiful rooms, great food and really attentive personnel!

Authenticity & Character
Authenticity & Character
Location
Allows you to stay central but outside of crowds, great local beach nearby.
Location
Allows you to stay central but outside of crowds, great local beach nearby.
Staff
Staff
Cleanliness & Comfort
Cleanliness & Comfort
Local specialist: Simon Hardy
Simon
Simon Hardy
Local specialist in Marseille, France | Replied on Aug 28, 2025
Buongiorno Ksenia, Reading your review truly made my day 🤩 I’m so happy you enjoyed your Atlantic Coast journey — from the Basque Country to Brittany — and that the hotels, tours, and itinerary matched your expectations. This trip was also special for me: I loved designing it for you, from finding charming accommodations to sharing places meaningful to me — whether from childhood memories along the coast or tips from trusted colleagues and friends. That’s exactly what I love about being an... Read more

Buongiorno Ksenia,

Reading your review truly made my day 🤩 I’m so happy you enjoyed your Atlantic Coast journey — from the Basque Country to Brittany — and that the hotels, tours, and itinerary matched your expectations.

This trip was also special for me: I loved designing it for you, from finding charming accommodations to sharing places meaningful to me — whether from childhood memories along the coast or tips from trusted colleagues and friends. That’s exactly what I love about being an artisan of travel.

A special thanks as well to Sebastian for his support during your stay. I’m already looking forward to crafting your next French escape! 🇫🇷✨

Warm regards,
Simon

First time users who highly recommend Kim Kim...
Peru | Aug 8 - Aug 16, 2025

phyllis
phyllis s.
Chicago, IL | Reviewed on Aug 27, 2025
First time users who highly recommend Kim Kim! We took a complete flier on this with no personal recommendations and just a little bit of research and we feel like we hit the jackpot! Started right off the bat with planning the trip with Johannna - a US based Peruvian native who learned about our family needs and likes and matched it to her knowledge of the country to work with us to plan a vacation that perfectly suited us. Then then the local travel company, CusiTravel, was incredibly... Read more

First time users who highly recommend Kim Kim! We took a complete flier on this with no personal recommendations and just a little bit of research and we feel like we hit the jackpot! Started right off the bat with planning the trip with Johannna - a US based Peruvian native who learned about our family needs and likes and matched it to her knowledge of the country to work with us to plan a vacation that perfectly suited us. Then then the local travel company, CusiTravel, was incredibly attentive to any small thing that arose - they answered the phone immediately, knew who i was, wanted to ensure we were having a good time and worked to make any adjustments we requested. Our local guide, Edwin, was exceptional and our driver, David, was terrific. Edwin really made our trip special - his native Quechuan language and history and pride in his country was infectious. He was deeply knowledgeable, attentive to all of our likes/dislikes/interests and tailored the tours and days around it. And he was unflappable when we had forgotten some passports back in Cusco. Easy going, nothing ever a problem. we enjoyed sharing some meals with him and learning a bit more about him and his family. The tours and sites we planned were perfect, the hotels and restaurants for the most part were great and what could have been a very complicated trip with different hotels/transports/connections/permits was all seamless to us. Not a care in the world! We will use KimKim again for our more complicated/adventurous trips and can't recommend them enough!

Hotel Reviews
Taypikala Boutique Machupicchu
Machu Picchu

The hotel was fine. located all the way at the top of the hill so quite a hike up but near the thermal pools which was convenient. and a bit quieter up there. The hotel was very basic. could be a little more updated and more comfort. breakfast was basic. rooms were average. would opt for a different hotel with upgraded rooms and amenities in agua calientes.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Las Qolqas EcoResort Ollantaytambo
Ollantaytambo

this was an amazing resort in an extremely remote location. The accommodations were special and lovely. we had a warm and personal greeting and reception with a pisco punch when we arrived that really set a nice mood of specialized comfort. the main restaurant/bar etc was absolutely beautiful. the food was average. we unfortunately had a later-than-expected arrival so we missed truly taking advantage of the whole resort. the spa/sauna was already booked when we got there which my adult kids were looking forward to. We left at the crack of pre-dawn for machu picchu so missed really enjoying the place. Got a great view of the milky way before we put our heads down! and we had a lovely boxed breakfast waiting for us to take on our early early train. Lovely service and lovely resort. spend more time there. FYI Ollantaytambo looks VERY touristy and almost honky tonky.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Andina Standard Cusco Plaza
Cusco

a bit more of a budget hotel but good location. we stayed, left to sacred valley, and stayed on our way back. first room was small and incredibly noisy all night on the plaza. the second time we had a much bigger room in the back of the hotel and much less noisy. The breakfast oddly on the top floor was good, basic. the bellhops/porters and cleaning staff and breakfast staff were all extremely friendly and helpful. oddly the front desk staff was less so. they did not go out of their way to be helpful but were fine. the location is great and central. and they do a great job of taking care of your bags while you're in between coming/going. Might have looked for a bit more luxury but great location and served our needs at a great price.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Andina Premium Miraflores
Lima

Solid, comfortable hotel in the heart of miraflores. Not a beautiful part of Lima but accessible. The hotel had a nice lobby and bar and a very extensive breakfast spread. The rooms were fine, small, serviceable. Nice service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Fly from Lima to Cusco, Explore the City
Fly from Lima to Cusco, Explore the City
Peru
Short Inca Trail Day 2: Machu Picchu Guided Tour and Return to Cusco
Short Inca Trail Day 2: Machu Picchu Guided Tour and Return to Cusco
Peru

We did Circuit 3 i believe and it was extensive! we got a great view of how MP worked as a city and educational and cultural center. Again Edwin was an amazing guide loaded with even more insights and facts and history. He made MP come alive. Edwin met us early in the morning at a time we all agreed upon - the hotel did a great job of getting our bags to the train later. Edwin knew to hurry is to the very long, waiting morning bus line - went up by bus (made us appreciate how special the hike was the day before) and came down by bus. had lunch in town with Edwin before catching the train to Ollantaytambo where David was waiting with the rest of our luggage and the van back to Cusco. Again would NOT have wanted to manage logistics on this trip without KimKim/Cusi Travel. Made it absolutely stress free and delightful.

Quality of Experience
Guides, Drivers and Staff
Transport
 Short Inca Trail Day 1: Hiking to Machu Picchu via Chachabamba and Wiñay Wayna
Short Inca Trail Day 1: Hiking to Machu Picchu via Chachabamba and Wiñay Wayna
Peru

My family of adult kids were ready for this from the get go. My husband (2 total knees) was upbeat and optimistic. Me, with an 8 month old total knee was optimistic but nervous - would i make it? would i hold everyone back? could i still do this at 62? well the answer was a resounding SO GLAD WE DID IT! not for the faint of heart for sure but you don't need to be an endurance athlete to make it. And there's something special about CLIMBING your way to Macchu Picchu. It was challenging for sure but the views are great and making it to the spectacular but less visited Winya Wayna ruins made it all worth it. Breathtaking! And coming through the Sun Gate and seeing MP from on high was also a real treat. It was long, the steps are hard, listen to your guide and when he tells you to pack and carry 3 liters of water - do it! we started the day on a very early train - lovely ride - a boxed breakfast from the hotel and a little pre-hike snooze. was so glad we had Kim Kim book everything ahead - transport, train, hiking permits. would not have wanted to arrange everything myself. Edwin made sure we got everywhere we needed to be. Again, Edwin was an amazing guide and, on this trip, cheerleader! He never peeped when i needed to stop and catch my breath. he never pushed, only encouraged and distracted with interesting asides about local flora and fauna and history. The team packed a phenomenal travel lunch for us that was enormous and delicious! And Edwin made it a point to take lots of picture for us, even when we were wondering if we'd make it. So glad we did it and proud that we accomplished it. The target is 6-8 hours, we took 7.5, my kids could have done it in 5.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sacred Valley Tour: Chinchero - Maras - Moray - Lunch at MV
Sacred Valley Tour: Chinchero - Maras - Moray - Lunch at MV
Peru

Without a doubt one of the highlights of our trip. Everything we put into the itinerary was spectacular and we had a nice mix of Incan sites, markets, llama and alpaca "farms", textile demonstrations (not touristy, felt authentic, spent time with wonderful and interesting local weavers) and lunch in the middle of nowhere in a gorgeous eco-restaurant with amazing vistas and llamas and alpacas to visit with freely roaming the place. The salt mines and moray were our favorites and not to be missed. And extra kudos to Edwin and David who were cool, calm and collected when we realized we had left passports in Cusco and had to retrieve them. They made up the time and we still got to pack everything in without a worry. They could not have been nicer.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half Day Cusco Tour
Half Day Cusco Tour
Peru

We had the extreme pleasure of having Edwin as our guide from Cusi Travel. He is a proud Quechuan who loves his history and culture and language and added so much to our trip. The half day tour was great after we had already spent a day in Cusco and found the market and some restaurants and some shops. he delved into some of the more notable historic sites in town and then we went just outside town to some near by ruins where we started to get immersed in the Incan culture. Edwin is informative and goes at the right pace. He is knowledgeable and was great connecting the dots for some of my family who had done some studying on the Incas in preparation for our trip. He was kind in letting us practice our spanish and filling in some gaps. A great afternoon!

Quality of Experience
Guides, Drivers and Staff
Transport
Lima Food Tour
Lima Food Tour
Peru

Fantastic intro to the city and to Peruvian foodie culture. We had Amy who was SPECTACULAR! loads of energy, attentive to everyone, loaded with history and current events in Peru. The places they took us were each so different from the lucuma milkshake shack to the market with a box of fresh produce to Limana Bar which was a fantastic high end restaurant to the restaurant inside the ruins - it was top notch and interesting and FUN! Do NOT eat breakfast if you're doing a morning tour! Can't recommend the tour and AMY enough!!

Quality of Experience
Food
Guides, Drivers and Staff
AMY Rules!!!
Transport
Local specialist: Johanna Fabian

Mathia couldn’t have planned this trip better...
Norway | Aug 14 - Aug 26, 2025

Kathy
Kathy S.
Ashburn, VA | Reviewed on Aug 27, 2025

Mathia couldn’t have planned this trip better. I was concerned about the multiple types of transportation and how we’d get from those to our hotels easily. Short of have a personal porter, it could not have been easier. Exceeded my expectations. Mathia worked hard planning as we had a lot of requirements.
We had 5 individualized tours. All of the guides were excellent.
The suggestion to stop in Balestrand - a real highlight of the trip. Shhhh. Don’t tell anyone about that place.🙃
Wonderful wonderful wonderful trip. Can’t wait to return to see the northern part of this spectacular country.

Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Aug 28, 2025
Dear Kathy,
Thank you very much for your kind review.
It’s wonderful to hear that you had such a great time during your trip and that you enjoyed the accommodations, transportation, and especially the guides I recommended for your city tours. I truly hope you’ll get in touch when you’re ready to plan another journey — it would be a pleasure to help you discover more of this wonderful country.
I wish you and your family all the best. :)
Mathia
I truly hope you’ll get in touch when you’re... Read more

Dear Kathy,
Thank you very much for your kind review.
It’s wonderful to hear that you had such a great time during your trip and that you enjoyed the accommodations, transportation, and especially the guides I recommended for your city tours. I truly hope you’ll get in touch when you’re ready to plan another journey — it would be a pleasure to help you discover more of this wonderful country.
I wish you and your family all the best. :)
Mathia

I truly hope you’ll get in touch when you’re ready to plan another journey — it would be a pleasure to help you discover more of this wonderful country.

Overall, the trip to Scotland was very successful
Scotland | Aug 12 - Aug 24, 2025

A
Angela W.
Chicago, IL | Reviewed on Aug 27, 2025
Overall, the trip to Scotland was very successful. It was our first time cruising and we took our 20-something kids. While there were bumps in the road, the most important matters were attended to. It was great to have an agency taking care of all the transport transfers, and obtaining tix for various sightseeing. They also researched and booked the cruise. I'm not sure if our agent had much experience with cruises, and we certainly didn't, so we didn't know what questions to ask.
There was...
Read more

Overall, the trip to Scotland was very successful. It was our first time cruising and we took our 20-something kids. While there were bumps in the road, the most important matters were attended to. It was great to have an agency taking care of all the transport transfers, and obtaining tix for various sightseeing. They also researched and booked the cruise. I'm not sure if our agent had much experience with cruises, and we certainly didn't, so we didn't know what questions to ask.
There was a lot of confusion about the travel insurance that the boat required, and I ended up having coverage from three different sources (admittedly, I was not willing to risk showing up at the boat and being turned away because we didn't have the proper coverage). We didn't know that there was a choice before arriving to the boat of an all inclusive alcohol package, which was more expensive if we obtained in on the boat. We didn't know that there was a lottery on double beds in our cabin level, so my husband and I ended up with single beds, which would not have been an acceptable risk had we known in advance. To their credit, Kim-Kim refunded us 300GBP for this oversight. Also, our cabin reservation and our kids were not linked so we were assigned different dining room tables, which then had to be sorted on the boat. Regarding the choice of Fred Olson cruise line for our group, it wasn't a good fit. The clientele on the ship was 90% UK residents and 90% over 70 years old. Thus, everything from the music, comedy and other entertainment like trivia quizzes were focused on a very different demographic than our crew. Perhaps this is inevitable with a Scotland cruise? Another hiccup was that I had researched the kind of adaptor we needed for Scotland, which we used for our three days in Edinburgh, but we had no idea that the adaptors on the cruise were the different, European kind. Next, I believe our agent made a mistake in not giving us access to our cruise accounts until very close to the cruise date, and many of the onshore tours were sold out by the time we got access. Our agent gave us a referral to a private tour company in Kirkwall--Venture Ashore. We were very disappointed with the tour. We booked a 4 hour private tour for 4 people for $850. Our tour guide was a cabbie, Kevin. We were picked up in a cab, which wouldn’t have been a problem except that Kevin had just moved to Scotland in Nov (it was now August) and didn’t know much except how to get us to the places, where he dropped us off and then sat in his cab until we returned!? He didn’t even have enough knowledge to fill the time while we were driving from place to place, and he often repeated himself. Kevin was a very nice man. I’m just shocked that the tour company considered this to be an $850 level private tour. I will not take a Venture Ashore tour again.
Some comments about the Fred Olson cruise itself (besides the cautions I mentioned above): There was no shampoo and conditioner in cabins--you had to go purchase it in the onboard store if you didn't bring it. There were upsells everywhere you turn. The kids were woken up many days by multiple (hourly!) announcements into their cabin that they didn’t need to know, and this was after the cruise director had said that announcements would only be outside cabins.
Having said all of that, Aleksandra was very responsive, very organized. She seemed to be working weekends. She picked up the phone when we were struggling to connect with one of our transfers. I could tell she was trying very hard and maybe just didn't have the experience yet to foresee all of these subtleties. I would use Kim-Kim again, but I would be more on top of some of these issues, having gotten more experience myself.

Hotel Review
Apex Waterloo Place
Edinburgh
Activity Reviews
Private Transfer from Edinburgh to Edinburgh Airport
Private Transfer from Edinburgh to Edinburgh Airport
Edinburgh
Edinburgh Old Town Tour
Edinburgh Old Town Tour
Edinburgh
Local specialist: Aleksandra Shebaltseva
Aleksandra
Aleksandra Shebaltseva
Local specialist in England | Replied on Sep 01, 2025
Hi Ange, Thank you so much for taking the time to review your trip. I truly appreciate your sincere feedback. You are absolutely right, KimKim and we, as local specialists, don’t usually arrange long cruises. Since you entrusted us with your trip, I felt honored to help make it happen and was glad to find a cruise that suited your requirements. I’m happy to hear that your overall impression was positive, though I’m sorry that some parts of the experience did not go as smoothly as we had... Read more

Hi Ange,

Thank you so much for taking the time to review your trip. I truly appreciate your sincere feedback.

You are absolutely right, KimKim and we, as local specialists, don’t usually arrange long cruises. Since you entrusted us with your trip, I felt honored to help make it happen and was glad to find a cruise that suited your requirements. I’m happy to hear that your overall impression was positive, though I’m sorry that some parts of the experience did not go as smoothly as we had hoped.

Regarding the insurance, I highlighted the requirements for you right after booking and tried to make the process easier by negotiating with the cruise company to accept your usual policy. When that wasn’t possible, I even offered you a discount, although the issue was beyond my control.

As for the shore excursion, the operator you booked directly was one provided through the cruise company. I only shared the link after you requested information about shore tours, but I did not work with those guides directly and therefore cannot take responsibility for their service. That said, I will be sure to share your feedback with the cruise company to help them improve.

I completely agree that managing these details directly within your account would have given you more flexibility to arrange everything exactly to your preferences. I also acknowledge that it was my mistake to connect you a bit later, and I apologize for any inconvenience this caused.

Thank you again for your trust and for sharing your experience—it helps us continue to improve.

Warm regards,
Aleksandra

Last minute trip to Peru!
Peru | Aug 3 - Aug 9, 2025

carmen
carmen w.
Fairfield, CT | Reviewed on Aug 27, 2025
We are pretty last minute with our planning and we weren't even sure there was time to pull a decent vacation in Peru together but Io, our kimkim specialist, was fantastic! She put together a great itinerary for our family of five, including plenty of history and cultural experiences, local sightseeing, as well as adventure. We had enough free time which was important as some of the family needed time adapting to the altitude in Cusco. We didn't have a list of must-sees and we simply trusted... Read more

We are pretty last minute with our planning and we weren't even sure there was time to pull a decent vacation in Peru together but Io, our kimkim specialist, was fantastic! She put together a great itinerary for our family of five, including plenty of history and cultural experiences, local sightseeing, as well as adventure. We had enough free time which was important as some of the family needed time adapting to the altitude in Cusco. We didn't have a list of must-sees and we simply trusted her recommendations and we are glad we did. Our day in Pisac and Ollantaytambo was unexpected and fascinating and one of the best! Adriel, our guide, was incredibly knowledgable and passionate about it all and we all swore we lucked out with the best guide! Of course Machu Picchu was a wonder to see and we were grateful for the guide, Rosa, who met us as soon as we disembarked the train and rushed us to the bus to head up to it. We would have never been able to figure that out and get there on time without her swift and urgent guidance! Another highlight was the Via Ferrate Climbing and Ziplining in the Sacred Valley. Our family has ziplined in some pretty amazing countries but the climbing up portion of this experience was new and exhilarating! We agreed this was the best day and our two guides, Brian and (forget his name) as well as Karla who took our photos, were outstanding! Additionally, all the hotels were even better than expected, with online photos not doing them justice. They were all in great locations, easy to explore on our own and walk to markets, coffee shops, restaurants, etc but also clean and comfortable. Have to give a huge shout out to Sonesta Posadas del Inca Yucay, our hotel in the Sacred Valley. This place was so stunning. There aren't words for how enamored we were with this place. Photos don't begin to show the beauty of this place. My husband wanted to cancel the rest of the trip and stay here! But honestly, it was sort of an oasis in what seemed to be the middle of nowhere but it had everything we needed and was just very unique. We also took a cooking class the last day and honestly, while we all like to cook, no one was sure what to expect. I can't locate the name of the place but it was a 3-hour full immersion cooking class in the heart of Cusco and Chef Fernando taught us so much about local cuisine and ingredients, provided samples of several things as well as walking us through making a couple of delicious and beautiful dishes. He was an entertaining and fun and there was so much food! The people in Peru were lovely, the food was all pretty great, the hotels were better than expected and there was the perfect mix of planned and free time for our family. Lisbeth, at Andean Travel, who was our local contact, was responsive and helpful when the altitude affected our plans one morning and all the guides and drivers we had in every city were great. kimkim delivered for us once again!

Hotel Reviews
San Augustin Plaza
Cusco

Location was great! The plaza was up the road a few blocks and it was very walkable to all things we wanted to do and see there. The rooms were clean and comfortable. They had the tea in the lobby and O2 for those struggling with the altitude. I will say it was pretty cold in the lobby, hallways and rooms. Rooms did have portable heaters though so we were warm enough when sleeping. Staff was very nice but as we don't speak great Spanish, communication was sometimes a little tricky for us. There was a great breakfast spread but we preferred the coffee from the little cafe next door. Overall, it was a great place. We stayed there three nights, two night then left for two days and then came back there for our last night.

Authenticity & Character
I love anything that is clean and comfortable and safe but feels like we are somewhere different and this ticked all those boxes.
Location
Staff
Cleanliness & Comfort
Five star clean, four star comfort. It was just chilly inside. We were there in August. Bring warm pajamas and a jacket or sweater for the halls/lobby.
Dazzler Miraflores by Wyndham
Lima

Clean, spacious, comfortable. Nothing over the top but very good.

Authenticity & Character
Again, nothing mind-blowing but very nice.
Location
We were only there one night but it was easy to walk to restaurants, etc
Staff
Cleanliness & Comfort
Sonesta Posadas del Inca Yucay
Urubamba

I cannot describe how much we loved this place! The photos don't do it justice. Amazing design, big beautiful rooms, gorgeous greenery, restaurants and coffee shop on premise, we took so many pictures here. This is no standard hotel experience, it was something different. I can see why they have weddings here. Gorgeous!

Authenticity & Character
Private balcony off each of our rooms, huge wooden doors with iron finishings, rustic but yet really nice. Hard to describe but best hotel!
Location
We were only there less than 48 hours and it felt like we were in the middle of nowhere driving into it but it had everything we needed so didn't matter where it was.
Staff
It was cool when we were there at night and rooms have portable heaters. I called because ours wasn't working and it was replaced within 2 minutes. I'm not even sure how they got to our room so quickly.
Cleanliness & Comfort
Activity Reviews
Private Half-Day Walking Tour: Sacsayhuaman, Cusco City & San Pedro Market
Private Half-Day Walking Tour: Sacsayhuaman, Cusco City & San Pedro Market
Cusco

We had two (altitude) sick kids so I missed this but my husband and older son said it was amazing! They recounted all they saw and learned and later that afternoon, when the kids felt a bit better, we all went back to the museum together and it was great.

Quality of Experience
Guides, Drivers and Staff
Explore  Machu Picchu (Private Guided tour in Machu Picchu) SV Htl
Explore Machu Picchu (Private Guided tour in Machu Picchu) SV Htl
Peru

What's not to love? It's Machi Picchu! We will the third one, seeing and going into many of the structures. It's incredible.

Quality of Experience
Guides, Drivers and Staff
Our guide Rosa rushed us from the train to the bus to go to the top and we would never have figured that out on our own so quickly. Be prepared to run from the train to bus. Not sure it's always like that but we did a full uphill sprint! Our guide through Machu Picchu was great was well. Very calm, relaxing voice, fitting for the environment.
Transport
Private Full Immersion Cooking class
Private Full Immersion Cooking class
Cusco

Chef Fernanado taught us about local ingredients, cuisine, etc. We got a lot of history, information, samples and then fully made two dishes with the Chef. Food was delicious and Chef Fernando was very knowledgable and entertaining. My family loved this!

Quality of Experience
Food
Shared Ziplining & Via Ferrata in The Sacred Valley
Shared Ziplining & Via Ferrata in The Sacred Valley
Sacred Valley

We have ziplined in other amazing places and countries but haven't done the climbing like we did here. It was exhilarating and the views were over the top! Guides Brian et all were great. Our day happened to be stunning and perfect weather too. Highly recommend!

Quality of Experience
Food
It was a snack bag which we chose to take with us at the end. We didn't want to stop to eat.
Guides, Drivers and Staff
Transport
Shared tour to Pisac & Ollantaytambo tour
Shared tour to Pisac & Ollantaytambo tour
Peru

Amazing! Knew nothing of these places before going and loved every bit of this day. Our guide, Adriel, was the best! We learned so much and had so much fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Io Gillhuber
Io
Io Gillhuber
Local specialist in Peru, Cusco | Replied on Aug 27, 2025

Dear Carmen and Family!
Thank you so much for your enthusiastic and positive review — we truly appreciate it!
Most of all, I’m thrilled to hear that you had such a fantastic time here in Peru and were able to create unique and unforgettable memories on your family trip.
It was an absolute pleasure having you with us, and thank you for allowing us to be part of your travel experience.
All the best for you and your family,
Io

Bruno put together a fabulous tour of Croatia...
Croatia | Aug 13 - Aug 20, 2025

Brenda
Brenda W.
Flagami, FL | Reviewed on Aug 27, 2025
Bruno put together a fabulous tour of Croatia. He communicated with us through every step and his suggestions for activities and dining were spot on.
We were very pleased with the hotels. Loved the locations for all 3 places. They were all very clean and well staffed. Breakfast was included in all 3 that made it simple for us to start our day. Bruno introduced us to 2 great tour guides. Mia in Split and Ana in Dubrovnik. Both were very informative and interesting on their tours....
Read more

Bruno put together a fabulous tour of Croatia. He communicated with us through every step and his suggestions for activities and dining were spot on.
We were very pleased with the hotels. Loved the locations for all 3 places. They were all very clean and well staffed. Breakfast was included in all 3 that made it simple for us to start our day. Bruno introduced us to 2 great tour guides. Mia in Split and Ana in Dubrovnik. Both were very informative and interesting on their tours. Both were very personable and easy to talk to.
Transportation from city to city and the tours was excellent. The drivers were very timely and also very personable.

I cannot thank Bruno enough for making our tour of beautiful Croatia so easy that we were able to spend our time enjoying the scenery, the people, and the great food in Croatia.

Thank you Bruno for the perfect Croatian vacation.

Hotel Reviews
Amfora Hvar Grand Beach Resort
Hvar
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Filaus

Lovely setting. The room was clean and the hotel well maintained. The only issue was that it is not well served for handicapped as there is a flight of stairs to the lobby. They neighborhood was very attractive and felt very safe to walk around. A great walkway that was used by the local residents and tourists that led to the beach and shore area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heritage Hotel Santa Lucia
Split

Great location on the plaza. Staff was very helpful. Breakfast buffet was very good

Authenticity & Character
Location
Staff
Cleanliness & Comfort
You do need to transport luggage and walk a block from where cars are allowed as they location is in pedestrian plaza. The staff helped us.
Activity Reviews
Goodbye Dubrovnik
Goodbye Dubrovnik
Croatia

We had an early pick up to get to the airport for our flight out. Marco was there on time and we made good time to the airport. It was great to be able to say good bye and thank him for his service while we were there.

Quality of Experience
Guides, Drivers and Staff
Transport
Montenegro day trip from Dubrovnik
Montenegro day trip from Dubrovnik
Croatia

Marco, our driver was alot of fun. Also very informative of the area. It was a beautiful drive around the inlet into Kotor. The city of Kotor is on a marina that was interesting to watch. The fortress is free entry and filled with all kinds of restaurants.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Walking Tour of Dubrovnik Old Town
Private Guided Walking Tour of Dubrovnik Old Town
Dubrovnik

Ana, our tour guide was great. She was very knowledgeable and very easy to ask questions and talk to.

Quality of Experience
Guides, Drivers and Staff
Transport
Dubrovnik Old Town and the City Walls
Dubrovnik Old Town and the City Walls
Croatia

Our driver, Marco, picked us up from the ferry and was awesome. He took us on the day trip to Montenegro also. Debrovnik great area to walk around. We were able to take the local bus from our hotel back and forth to the old town. It was very easy to use.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Hvar, active or leisure day
Explore Hvar, active or leisure day
Hvar

Leisure day to explore on our own. Walked the walkway from the harbor around the shore. Great views.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit to Hvar and exploring the Old town
Visit to Hvar and exploring the Old town
Croatia

The jet ferry was a fun experience to the island. As requested this was a free day and we were able to walk and explore to our liking.

Quality of Experience
Guides, Drivers and Staff
Transport
Split Walking Tour with a visit to Diocletian's Palace
Split Walking Tour with a visit to Diocletian's Palace
Split

Mia was an excellent tour guide. Lovely to talk to and very informative on the history of the area.

Quality of Experience
Guides, Drivers and Staff
Transport
Arrival in Split and transfer to accommodation
Arrival in Split and transfer to accommodation
Split

Since autos are not allowed on the plaza the staff comes to your vehicle a block away and helps you transport luggage.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on Aug 27, 2025

Hi Brenda,

I'm glad to hear that you had a great time in Croatia.

Thank you very much for your feedback! I am happy to hear that I was able to fulfill your wishes and that you had a great time in Croatia.

It was a pleasure to arrange the trip for you. The booking process went fast and smoothly.

Hope you took some lifelong memories from Croatia

Hope to stay in touch!

Many regards.

Bruno

Norway Trip
Norway | Aug 20 - Aug 26, 2025

Judy
Judy T.
Saint George, UT | Reviewed on Aug 27, 2025
Norway Trip Our guide in Oslo, Lene was very knowledgeable and accommodating to some mobility issues. The Thief Hotel was great, centrally located and very comfortable and helpful staff. The train trip to Flåm was memorable and we really enjoyed our time in Flåm. The fjord cruise was beautiful, but the large number of people on the boat was not what we expected, as our itinerary indicated small group. The hotel in Bergen was unsatisfactory, but I have already communicated that to Alex and... Read more

Norway Trip

Our guide in Oslo, Lene was very knowledgeable and accommodating to some mobility issues. The Thief Hotel was great, centrally located and very comfortable and helpful staff. The train trip to Flåm was memorable and we really enjoyed our time in Flåm. The fjord cruise was beautiful, but the large number of people on the boat was not what we expected, as our itinerary indicated small group. The hotel in Bergen was unsatisfactory, but I have already communicated that to Alex and he has responded favorably.

Hotel Reviews
Radisson Blu Royal Hotel
Bergen

The room assigned to us had a drainage problem in the bathroom. Tub drain overflowed, flooding the bathroom. When I asked to be moved, I was told there were no rooms available and they offered to send up extra towels. I insisted that was no solution and they were able to find a room for us. We had no assistance in moving to the new room.

Authenticity & Character
Location
Right on the harbor and close to restaurants and attractions.
Staff
Cleanliness & Comfort
Fretheim Hotel
Flåm

The historic nature of this hotel means that you give up a little in the comfort of the accomodation. Specifically, the shower over tub in the bathroom was difficult for us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Thief
Oslo
Authenticity & Character
Location
Very close to shopping, restaurants, attractions.
Staff
Cleanliness & Comfort
Activity Reviews
Depart Norway
Depart Norway
Norway

Our driver had a battery problem with his car and was unable to pick us up. He said we were being assigned another driver. I called the company because I had not heard from them. They gave me information on the new driver. However, he was not the one who picked us up. We ultimately made it to the airport, but felt it was a little dicey.

Quality of Experience
Fjord Cruise to Rosendal
Fjord Cruise to Rosendal
Bergen

Cruise was just a boat ride. The cruise out of Flåm was way more interesting. We were there on a Monday and much of Rosendal was closed. We visited the rose garden at the Baroniet, but the castle was closed.

Quality of Experience
Fløibanen  Funicular Ticket
Fløibanen Funicular Ticket
Bergen

Fun was to spend a few hours. Great views

Quality of Experience
Cultural Walk with a Local
Cultural Walk with a Local
Bergen

Thomas was quite a good guide and gave us a good experience. He was somewhat difficult to understand,

Quality of Experience
Guides, Drivers and Staff
Transport
None included
Ægir Viking Meal Experience
Ægir Viking Meal Experience
Flåm

Well, it was an experience. My husband thought the food and beer pairing were good. I didn’t drink beer. The food was OK for the most part and you have to consider the experience. I did not care for 2 of the 5 dishes.

Quality of Experience
Njardarheimr Viking Village Day Trip with Nærøyfjord Cruise & Bus Transfer
Njardarheimr Viking Village Day Trip with Nærøyfjord Cruise & Bus Transfer
Norway

Was pleasantly surprised and pleased with this activity.

Quality of Experience
Guides, Drivers and Staff
Transport
Would enjoy a smaller group on the cruise if that is possible.
Explore Flåm
Explore Flåm
Flåm

Very cute village, if somewhat touristy.

Quality of Experience
Self-Guided Hike to Brekkefossen
Self-Guided Hike to Brekkefossen
Flåm

We were not able to complete this hike due to time and physical ability constraints.

Mathallen Food Court Visit
Mathallen Food Court Visit
Oslo

Did not go there.

Quality of Experience
Edvard Munch Museum in Oslo
Edvard Munch Museum in Oslo
Oslo

We saw only part of the exhibit, but it was very interesting.

Quality of Experience
Private City Walk
Private City Walk
Oslo

Lene was excellent.

Quality of Experience
Guides, Drivers and Staff
Transport
Self-Guided Oslo Exploration
Self-Guided Oslo Exploration
Oslo

Itinerary was too much to accomplish in the afternoon we were there. We visited the National Museum, which was great.

Quality of Experience
Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Aug 27, 2025
Judy, I sincerely appreciate you taking the time to share such a detailed and thoughtful review of your recent journey through Norway. We truly value your feedback, as it helps us continue to improve and provide the best experiences possible. I’m so pleased to hear that you enjoyed your time with Lene in Oslo — wonderful guide and will be delighted to know you appreciated the knowledge and attentiveness. It’s also great to know The Thief Hotel and your train journey to Flåm stood out as... Read more

Judy, I sincerely appreciate you taking the time to share such a detailed and thoughtful review of your recent journey through Norway. We truly value your feedback, as it helps us continue to improve and provide the best experiences possible.

I’m so pleased to hear that you enjoyed your time with Lene in Oslo — wonderful guide and will be delighted to know you appreciated the knowledge and attentiveness. It’s also great to know The Thief Hotel and your train journey to Flåm stood out as highlights, along with the beautiful surroundings and unique charm of Flåm itself.

I do want to sincerely apologize for the parts of your trip that didn't go nearly as well as we hoped. I appreciate you sharing your concerns about the fjord cruise group size - the Bergen hotel experience is extremely unacceptable and we're dealing with that relationship (or potential former relationship due to the issues you encountered) currently, along with the departure transfer confusion. I’ll be following up with our other partners to ensure better communication and contingency planning for transfers in the future, as well as more accurate expectations for the fjord cruise.

Your insights about the accommodations, particularly regarding accessibility and comfort, are extremely helpful and we’ll take these into account when recommending hotels for future travelers with similar needs. I also appreciate your honest impressions of the activities — both the highlights and the areas where things fell short or weren’t quite the right fit.

It’s our goal to craft memorable journeys for all the right reasons, and while I’m glad there were many bright moments, I also take seriously the aspects that didn’t go well. Thank you again for sharing such a comprehensive review, rather than just the highlights — as you know, we are already working with our partners to address the areas of concern and will use your feedback to improve future itineraries.

Wishing you and your husband all the best, and kimkim hopes to have the opportunity to welcome you on another adventure soon.

We had a very enjoyable and enlightening trip to Peru
Peru | Aug 11 - Aug 21, 2025

S
Sydney C.
Seattle, WA | Reviewed on Aug 26, 2025
We had a very enjoyable and enlightening trip. Our guides were excellent…Juan particularly during the Sacred Valley tour. They were all knowledgeable in their subject matter, but were all also compassionate and patient. One of us suffers from asthma and when she had to move slowly or stop due to the altitude, there was never any impatience or frustration on their parts. The drivers were also excellent and amenable. Vehicles were clean and comfortable. The train from Cusco to Puno was a... Read more

We had a very enjoyable and enlightening trip. Our guides were excellent…Juan particularly during the Sacred Valley tour. They were all knowledgeable in their subject matter, but were all also compassionate and patient. One of us suffers from asthma and when she had to move slowly or stop due to the altitude, there was never any impatience or frustration on their parts. The drivers were also excellent and amenable. Vehicles were clean and comfortable. The train from Cusco to Puno was a unique experience.

We thoroughly enjoyed learning about the history and the culture of the Andean people, found the cuisine delicious, and the mountains simultaneously breathtaking and calming.

Hotel Reviews
Dazzler Miraflores by Wyndham
Lima

The location was very good. We walked about with ease. Hotel had modern elements, and again the staff was very welcoming and helpful. One of the bellhops gave us directions to a famous restaurant where we got the best empanadas. All within walking distance. The room and bathroom were fine except that the half glass on the shower could be extended. No matter how careful we were, the floor still got wet. All in all it was a good experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tierra Viva Puno
Puno

The staff was very friendly and accommodating. The location was good. Breakfast choices could be upgraded. Bathroom shower had a plastic curtain and the shower did not drain properly. It looked and felt like a low priced hotel.

Authenticity & Character
Location
Close to the main street with shopping and restaurants.
Staff
Cleanliness & Comfort
Bathroom
Novotel Cusco
Cusco

Lovely hotel and very accommodating staff. Centrally located. Great breakfast spread. Beautiful appointments. The only reason we didn’t give it five stars was because our room was one of the ones overlooking the reception area and so all the noise from there traveled up to our room. People coming in late or staying up to drink and meet with friends, all that noise went straight into our room. Apart from that we thoroughly enjoyed our stay there. Maybe noise canceling windows could be a suggestion?

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Albergue Ollantaytambo Boutique Hotel
Cusco

The hotel was located essentially in a train station. The views of the mountains some of which seemed close enough to touch and then the snow capped peaks in the distance were simply magnificent. We enjoyed the flora in and around the hotel, and totally appreciated their excellent attempts at protecting the environment, growing their own organic and ecologically friendly produce, as well as fostering sustainability. The food was delicious, and the staff everywhere was excellent and very accommodating. The only fly in the ointment were the fumes from the trains. It was supremely convenient to have the trains stop there, but their fumes remained in the air for a while. Nothing that the hotel can control, but the only fly in the ointment as it were. We thoroughly enjoyed our stay at El Albergue, and would recommend it to family and friends despite the caveat mentioned above.

Authenticity & Character
As noted above the flora, decorations and commitment to the environment made it unique.
Location
Interesting location being in the train station. Now if only PeruRail used cleaning burning engines.
Staff
Very helpful and responsive.
Cleanliness & Comfort
Quite clean. Hot water pressure can be challenging but it’s there.
Activity Reviews
Private Lima City Tour and Larco Museum
Private Lima City Tour and Larco Museum
Lima

The tour was fine. We enjoyed walking about. Highlights were the Francis of Assisi Monastery and the Larco Museum. We gathered nuggets of interesting information from each place.

Quality of Experience
Guides, Drivers and Staff
Transport
 Shared Lima Dining Experience: Culture, Flavor & Style (PM)
Shared Lima Dining Experience: Culture, Flavor & Style (PM)
Lima

Kimberly did an excellent job of selecting restaurants and dishes on the food tour. All the dishes were tasty and reflective of the Peruvian cuisine… an amalgam of many… and we thoroughly enjoyed her explanations. She gave us the cultural contexts for the different dishes, and the restaurants also reflected the culture.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Shared Uros & Taquile Floating Islands tour
Shared Uros & Taquile Floating Islands tour
Puno

This was quite a fascinating experience. We enjoyed learning about how the Uros made and maintained their island. We also admired how they have adapted to changing times and are now seeking other avenues of income including their gondola like reed boats and their weaving and crafts. We also liked learning about their cooperation with the other islands to determine which one would be visited by tourists. Paquile was also quite interesting and we learned about their local customs as well. We enjoyed a simple but delicious lunch afterwards. Our guide was excellent and knowledgeable and the boat drivers were competent and careful. Overall, visiting both islands were wonderful experiences.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Titicaca Train from {{start_location}} to {{end_location}} NC
Titicaca Train from {{start_location}} to {{end_location}} NC
Peru

The train ride was enjoyable. There was good entertainment on board…we particularly enjoyed the fashion show and the local dances. The views were lovely, and the service was excellent. Felix, our particular waiter, was outstanding. The food was great. Embarking and disembarking was also well organized.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Tour to Tipon,  Piquillacta & Andahuaylas
Private Tour to Tipon, Piquillacta & Andahuaylas
Cusco

At Tipon, we managed to get there before the hordes, and found it amazingly quiet and calming. The fountains flowed behind us while we looked at the mountains in front of us. Again the Incas hydraulic prowess was once again on full display. The four fountains expelled water at exactly the same rate. At another point, the force of the water coming from higher elevations was mitigated by the placement of a stone at exactly the right height. Piquillacta … the visit to this Wari walled city was different from the first site. In direct contrast with the peace and calm of the first site, this site was more oppressive due to its emphasis on protection and its multiple layers of walls, some of which were quite high. Andahuaylillas was a lovely Andean Baroque church and the insertion of Arabic influence in the decoration of the ceiling was illuminating.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Half-Day Walking Tour: Sacsayhuaman, Cusco City & San Pedro Market
Private Half-Day Walking Tour: Sacsayhuaman, Cusco City & San Pedro Market
Cusco

Sacsayhuaman was another example of Incan engineering ingenuity. Those massive stones aligned at well calculated angles to lessen the overall impact of earthquakes. Absolutely fascinating. Cusco City was also interesting and we had the good fortune to witness even more of the Peruvian culture as we encountered groups of costumed school age children performing a variety of dances which illuminated the cultural heritage of Peru. San Pedro market was intriguing. While we saw some familiar items, many of the goods were unusual. We enjoyed a delicious drink made from the lucuma fruit which is only found in Peru. This was altogether an interesting and fascinating day.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Inkary Museum, Pisac & Awanakancha Tour
Private Inkary Museum, Pisac & Awanakancha Tour
Peru

Again this was very informative and enlightening. Again Juan was excellent. Learning about the strengths and weaknesses of the various groups who preceded the Incas was completely fascinating. The different customs of each group including unusual burial practices, and seeing how some of them carried on through the Incas was really wonderful. This was a thoroughly worthwhile tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Observatory Train & Machu Picchu Exploration
Observatory Train & Machu Picchu Exploration
Sacred Valley

Machu Picchu was interesting. Maybe because it is so well known our expectations were too high. Still very interesting to see and to learn more about the use of astronomy and its relationship to worship.

Quality of Experience
Guides, Drivers and Staff
Transport
The train ride back from Macau Picchu was something! The train swayed for the entire journey. Fortunately no one became ill. Was much nicer going to Machu Picchu. Was it the seat selection which was reserved by the travel planner?
Private tour to  Moray, Maras & Chinchero
Private tour to Moray, Maras & Chinchero
Sacred Valley

Learning that this was essentially a botanical laboratory for the Incas, and learning how incredibly knowledgeable about thermodynamics, physics, botany, and engineering they were was simply awe inspiring.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Aug 26, 2025

Hi Sydney,
Thank you so much for sharing your kind words! We’re delighted to hear you had such a wonderful experience and that our team took great care of you. It’s fantastic to know you enjoyed the history, culture, and stunning landscapes. We hope to welcome you back for another adventure soon!
Best regards,
Liz.

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