Kimkim Trip Reviews

If Bruno liked Vodka instead of a good red wine he would be in the 10 out of 10 category.
Can’t say enough good stuff about this guy.
Right from the planning stage to when we arrived in Croatia every thing went very smoothly. There was only one glitch on the entire trip of 14 days that wasn’t Bruno’s fault, but he handled it very quickly, and professionally I would say.
WhatsApp is wonderful.
WTG Bruno.
All the guides were great.
Very knowledgeable and easy to talk to in English.
No favourite guide, they were all on their game and very willing to share their way of living with us.
Wise choices on your part Bruno/KimKim, don’t miss place their phone numbers.
The only thing that would have enhanced this trip would be for us to a have chance to interact more with the local people and absorb more of the present day culture of this amazing country.
The accommodations were for the most part very nice. Didn’t like the two big hotels much, but they were very nice. Impersonal, but of a high standard.
All in all a holiday to remember.
One of those trips that you will never forget. Many thanks Bruno and KimKim.

Activity Reviews

Dubrovnik Old Town and the City Walls

Croatia

Was a pleasant walk and was nice to see the city from above.

Quality of Experience

We were on our own, no guide.

Explore Split & Diocletian's palace

Split

Our guide Ivana gave us a very detailed tour of the palace. I didn’t realize that the Roman Emperor Diocletian had his head quarters at this palace in Split and not in Rome.

Quality of Experience

Guides, Drivers and Staff

The guide was very easy going.

Explore Plitvice Lakes National Park

Croatia

This had to be the highlight of the trip. A boat ride and then….. A ton of walking (14,770 steps on the ole pedometer that day), but every corner was like a postcard picture. The ducks on the waterfall were neat to watch as they fed on something. Never did figure that one out. The second part of the trip in the park was “The Cave”. The stairs were a bit of a challenge but we made it in stages, a 100 steps and then a little break, then 100 more. 517 steps in total. I counted every one and agreed with their count. BTW I’m 79.

Quality of Experience

It was every personally formatted for our desires.

Guides, Drivers and Staff

Other than being very knowledgeable they laughed at my silly jokes.

Transport

Being able to drive unsupervised.

The total trip was very well organised by Gary and his team Jess and Kerrie.Especially I shoud thank Kerrie a lot,she was with me right from the start of planning ,suggesting the best activities,planning the minute details,answering my every query and concern in real quick time,even when she was on leave with some health issue ,Kerrie did a great job which made our total trip a great hit with smooth flow from one activity to another day after day.She is a definite asset to your team Gary.The Mount Kosi guide Rohan was amazing,the spear fishing guides Loretta were amazing ,the bridge climb ,the transfers and all others were perfectly planned.Very impressed with Kimkim that I started planning my trip to Japan in March with a Kimkim specialist now.Thanks Kimkim team for a great holiday

Hotel Reviews

A by Adina

Sydney

In the heart of cbd,walking distance to all the city s attractions

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Vibe Canberra Airport

Canberra

Right next to airport 2mins walk

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Rydges Horizons Snowy Mountains

Jindabyne

Great place to stay with lovely views of the lake

Authenticity & Character

Location

Scenic n picturesque locale

Staff

Cleanliness & Comfort

Activity Reviews

Sydney Opera House Tour

Australia

A special tour as both my wife and opera house were celebrating their 50th.

Quality of Experience

Guides, Drivers and Staff

Transport

Panoramic Sydney Sights & Sydney Harbour Lunch Cruise

Sydney

Covered the main sights of sidney,sort of orientation tour of the city

Quality of Experience

Guides, Drivers and Staff

Transport

Oz Jetboat

Sydney

Experienced Adrenaline rush with jet boat

Quality of Experience

Guides, Drivers and Staff

Transport

BridgeClimb Summit - Twilight

Australia

Amazing experience with Shannon our guide who took all the care for an enjoyable experience

Quality of Experience

Guides, Drivers and Staff

Transport

YOUR Wildlife Habitat

Australia

The guide was too good.His love for the birds and animals in the habitat was exceptional and explained about each bird very clearly

Quality of Experience

Guides, Drivers and Staff

Transport

Daintree Dreaming – Traditional Aboriginal Fishing

Australia

Was an amazing experience with Loretta and dont remember the name of the guy.He was very good with spear fishing ,fished few crabs ,fishes and even a sting ray which we left back into the waters .He took us to his place and cooked us a tasty meal with our catch,awsome guy

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Outer Great Barrier Reef Cruise

Australia

Neatly organised trip,loved snorkelling in the reef

Quality of Experience

Guides, Drivers and Staff

Transport

Reef Heli tour from Agincourt Reef

Port Douglas

Amazing aerial views of the reef from the chopper

Quality of Experience

Guides, Drivers and Staff

Transport

Phillip Island Penguin Parade Ultimate Eco tour

Melbourne

Loved the cute little penguins and their walk back to the island

Quality of Experience

Guides, Drivers and Staff

Transport

Bike Tour - Classic Melbourne City

Melbourne

The tour guide took us on bikes to all the major attractions in Melbourne and explained about the history of Melbourne clearly.The place he took us for lunch was great- The najed Satan!

Quality of Experience

Guides, Drivers and Staff

Transport

Great Ocean Road Classic Tour

Melbourne

Very scenic drive,the guide was exceptional

Quality of Experience

Guides, Drivers and Staff

Transport

Mt Kosciuszko professional guide to assist in summit climb - via Jindbyne

Jindabyne

Rohan our guide was very helpful and guided us well.Doug briefed us clearly a day before about the trek.Had a great trek

Quality of Experience

Guides, Drivers and Staff

Pick up your rental car at the Airport

Australia

Pick up was a breeze and enjoyed driving on Australian roads

Quality of Experience

Guides, Drivers and Staff

Transport

zurich, lucerne, interlaken, zermatt, saint moritz,, bellagio, milan, palermo, taormina and catania!!!!! 18 days of unforgettable experience thanks to fabio who arranged it all! excellent service and assistance of all the tour guides and drivers as well! i highly recommend kimkim specifically fabio💕
i’m looking forward to my next trip with you😁

All the guides I had in Japan were awesome. My favorite part of the tours we’re going to the shrines and temples. The nature adventures were awesome too.

This was such a treat for us. Not having to do all the research was great because there were so many stunning surprises to behold, people to 8ntersct with and tons of great photos. San Sebastion and Basque Countryside was a highlight, as out tour guide, Diego, drove us all around showing off his slice of the world. Amaia was super informative in San Sebastian taking the time to answer all our questions, and Sara was super fun to go pintxos hopping with us.
Madrid was magic. Segovia stunning. Montserrat breath taking. Barcelona is such a lively city. Our tour with Ann-Marie could nit have been better, getting to know the mind of Gaudí. Such a great time. Thank you Spain!

What an amazing experience! The places that we stayed were all quite different and lovely. Our favorite hotel was in Essaouira. The Sahara desert was incredible. My favorite part of the trip was riding a camel to see the sunset and continue to the camp on a clear night with an infinite amount of stars. There was live music and dancing. It was such a magical journey. The people that we got to know could not have been more lovely. We were two ladies that were a little hesitant to travel alone. We felt extremely safe the entire time. I highly recommend this experience.

We just completed a Spain/Portugal tour planned by Kimkim. What seemed like a sparse itinerary at first turned out to be one of the best trips we have taken. We had no issues with any of the arrangements, transportation, hotels and tours.

Our idea of a tour is not the types where the company picks you up in the morning and takes you to all the tourist spots and returns you to the hotel at the end of the day.

This tour felt like we were on our own and yet able to experience the locales and really learn about each. Place. The guides they use had great knowledge and enthusiasm. It felt like we were in a friend’s hometown who was showing us their favorite spots.

Marina was on point, efficient and responsive and the reason we chose Kimkim. Now that we have completed the tour, wow just wow. We will definitely use Kimkim again in future trips.

Steve and Amelia

Hotel Reviews

Lisboa Prata Boutique Hotel

Lisboa

Quirky, charming hotel

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Exe Almada Porto

Porto

Great staff, very helpful and friendly

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hesperia Bilbao

Bilbao

Authenticity & Character

Location

Staff

Cleanliness & Comfort

One Shot Tabakalera House

San Sebastian

We actually stayed at the hotel Zenit Convento. Marina switched the hotels due to construction in the area for the original hotel. Only issue we had was with the room keys which were very spotty when trying to open the door. Amazing breakfast, best on the trip I. Terms of quality and selection.

Authenticity & Character

Modern clean design.

Location

Good location within walking distance of restaurants and shopping areas.

Staff

Very service oriented and friendly

Cleanliness & Comfort

Hotel Astoria

Barcelona

Good location, close to many good restaurants.

Authenticity & Character

A we

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Day Excursion: Sintra, Cascais & Estoril

Portugal

Paulo or guide was another we meshed with really well and now we have a friend in Portugal!

Quality of Experience

Got to see some real local spots, restaurant we went to is as local as it gets, just what we wanted.

Guides, Drivers and Staff

Transport

Get to Know Lisbon with a Local

Lisbon

Our guide’s Steve knowledge level is off the hook, with a delivery method that was more story telling than history.

Quality of Experience

Guides, Drivers and Staff

Transport

Douro Valley Highlights: Wine, Olive Oil & River Cruise

Porto

Great way to se the Douro valley area with a mix of activities including a boat ride! We visited two wineries, I would have skipped the second large winery. The first smaller one was way better, we felt a little rushed and the owner who was so interesting and engaging had more to offer.

Quality of Experience

Food

Great local Portuguese fare , our type of food while traveling

Guides, Drivers and Staff

Miguel was great! Even gave a “free” tour to those who within earshot on the boat ride portion.

Transport

Private Guided Visit of Porto

Porto

Manuel has great local knowledge, this walking tour with the things he pointed out made the experience so much better than us aimlessly walking around.

Quality of Experience

Guides, Drivers and Staff

Transport

Foodie Experience in Porto

Porto

Marianne was great, we got to experience many of the foods on our wish list in a serving size that was not overwhelming, perfect.

Quality of Experience

Food

Guides, Drivers and Staff

Day Excursion to the Basque Countryside: Meet the Traditions

San Sebastián

Diego was one of the best guides on the tour, we meshed really well, can honestly say that we have a new friend in Spain.

Quality of Experience

Got to see things you just don’t get to see on a regular tour. The sheep farm/cheese tour was amazing!

Guides, Drivers and Staff

Transport

Small-Group Montserrat & Penedès Region Winery Excursion

Barcelona

The tour was great and the one thing that detracted was the fog we experienced in Monserrat. Did not expect too much from the cava tour but that was fantastic!

Quality of Experience

Guides, Drivers and Staff

Transport

Barcelona Highlights: Montjuïc, Gothic Quarter & Sagrada Familia

Barcelona

Leona was great, her personality was genuine we connected well with her.

Quality of Experience

Guides, Drivers and Staff

Transport

Taste Barcelona: Authentic Tapas & Neighborhood Walk

Barcelona

Boris our guide was great, funny and charming.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

The Astotel hotel in Paris was amazing!! Service was great, staff were friendly and very accommodating, rooms were clean, breakfast was wonderful with many selections and complimentary snacks in the comfortable lobby all day was a real plus.
All of the hotels we stayed at were clean and accommodating and made us comfortable.
The guided tour to Normandy was a fantastic experience and the guide (Guton) was friendly, knowleageable and responsive. The tour to Versaille was worth the trip and the Guide (Edwardo) made the experience enjoyable and informative.
Simon from KimKim was readily avilable during the trip and helpful with any questions or asssitance that we needed.

We had an amazing time celebrating our 30th wedding anniversary in Italy (albeit two plus years late, thanks to COVID!). We worked with Andrea at KimKim and we could not have been happier. He was excellent! If we could give more than five stars, we would! We came to him with a rough idea of what we wanted to do and where we wanted to go: Venice, Florence, and Rome. He conducted a thorough survey right at the beginning to get much more detail about what we did and did not want to do. Then, he came back with the perfect plan for us. The individual guides with whom he set us up were fantastic - personable and friendly, and exceptionally knowledgeable. I highly recommend doing the individual tours with the skip the line tickets - we easily saved 10-15 hours of standing in lines over the course of our ten day trip. We have already referred many friends to Andrea and KimKim and will continue to do so. We will also be using them again. Cannot wait for our next trip.

Andrea - thank you SO MUCH for helping us to make this a trip we will never forget!

Hotel Reviews

Navona Essence Hotel

Roma

Great location and helpful staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Corte dei Sogni Boutique Hotel & spa

Great location - close to everything, yet secluded enough to not be too loud!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Antiche Figure

Venice

The entire staff at Hotel Antiche Figure was incredible. They were extremely friendly, helpful and courteous. Everywhere we went, people know the hotel and the staff, and everyone spoke very highly of them. They are well respected - and for good reason! Allessandro, Mikail, David, Gionni, Laura, Victoria . . . and everyone else there made our experience incredible.

Authenticity & Character

Beautiful Old World Charm with modern conveniences!

Location

Right on the Grand Canal - perfectly located!

Staff

Allessandro, Mikail, David, Gionni, Laura, Victoria . . . and everyone else there made our experience incredible.

Cleanliness & Comfort

Activity Reviews

Vatican Museums and Sistine Chapel - private guide

Rome

Best guide we had during our trip - and that is saying a LOT! Coliseum was so knowledgeable, yet she checked with us on the areas we wanted to focus, and then hit those the most. When had her the day before for the Roman Forum and the Coliseum, and when we found out we were going to have her the following day for the Vatican and Sistine Chapel tour as well, we were thrilled. Great personality! She clearly has found the right profession!

Quality of Experience

Guides, Drivers and Staff

Best guide we had during our trip - and that is saying a LOT! Coliseum was so knowledgeable, yet she checked with us on the areas we wanted to focus, and then hit those the most. When had her the day before for the Roman Forum and the Coliseum, and when we found out we were going to have her the following day for the Vatican and Sistine Chapel tour as well, we were thrilled. Great personality! She clearly has found the right profession!

Vatican Museum and Sistine Chapel skip the line ticket

Rome

Best guide we had during our trip - and that is saying a LOT! Coliseum was so knowledgeable, yet she checked with us on the areas we wanted to focus, and then hit those the most. When had her the day before for the Roman Forum and the Coliseum, and when we found out we were going to have her the following day for the Vatican and Sistine Chapel tour as well, we were thrilled. Great personality! She clearly has found the right profession!

Quality of Experience

Guides, Drivers and Staff

Best guide we had during our trip - and that is saying a LOT! Coliseum was so knowledgeable, yet she checked with us on the areas we wanted to focus, and then hit those the most. When had her the day before for the Roman Forum and the Coliseum, and when we found out we were going to have her the following day for the Vatican and Sistine Chapel tour as well, we were thrilled. Great personality! She clearly has found the right profession!

Colosseum & Roman Forum skip the line ticket

Rome

The ONLY was to do it!

Quality of Experience

Guides, Drivers and Staff

Best guide we had during our trip - and that is saying a LOT! Mariapaola was so knowledgeable, yet she checked with us on the areas we wanted to focus, and then hit those the most. When we found out we were going to have her the following day for the Vatican and Sistine Chapel tour as well, we were thrilled. Great personality! She clearly has found the right profession!

Transport

Colosseum and Roman Forum - Private guide

Rome

Best guide we had during our trip - and that is saying a LOT! Mariapaola was so knowledgeable, yet she checked with us on the areas we wanted to focus, and then hit those the most. When we found out we were going to have her the following day for the Vatican and Sistine Chapel tour as well, we were thrilled. Great personality! She clearly has found the right profession!

Quality of Experience

Guides, Drivers and Staff

Best guide we had during our trip - and that is saying a LOT! Mariapaola was so knowledgeable, yet she checked with us on the areas we wanted to focus, and then hit those the most. When we found out we were going to have her the following day for the Vatican and Sistine Chapel tour as well, we were thrilled. Great personality! She clearly has found the right profession!

Rome Private Guided Walk

Rome

Quality of Experience

Guides, Drivers and Staff

Florence private guided walk including Accademia Gallery

Italy

Guide was amazing! Incredibly knowledgeable and very good at telling stories!

Quality of Experience

Guides, Drivers and Staff

Small group visit of St Mark’s Basilica and Doge’s Palace

Venice

The guide was incredible - very knowledgeable and a great English speaker! Really helpful!

Quality of Experience

Guides, Drivers and Staff

Chianti Full Immersive Wine & Olive Oil Experience from Florence (small group)

Florence

Fantastic! What else can I say? Our guides were great! The three wineries were great! The staff was amazing. The wine was delicious.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hidden Venice and cicchetti experience

Italy

Very knowledgeable guide! Lots of fun and very interesting - a lot of great history! The cicchetti was delicious.

Quality of Experience

Guides, Drivers and Staff

The entire trip was perfect from
Start to finish. Our travel agent Caterina was so responsive and really put together a fantastic tour for us. Each of our guides were outstanding- so much knowledge shared with us. The drivers also were superb - we felt very safe traveling both the highways and the narrow streets of Portugal. Our guides Barbara Anjus in Coimbra and Mario Miguel in Lisbon were highlights of our trip along with the Douro Valley and the towns of Braga and Nazare.

Eric was, simply put, AMAZING!! :) It is such a plus to travel to a country and have everything pre-planned, pre-booked and pre-paid. His itinerary was thorough, extremely detailed, and truthfully, we did not get to do all his additional, optional, recommendations... no regrets though as we were FULLY booked the whole time :)

10/10 Eric! Thanks for being amazing at what you do :)

If you are planning a Morroco trip, my tip is to use kim kim. They work hard to plan an amazing itinerary, are prompt in answering any questions or concerns. Abdullah and Said were wonderful with flexibility of our guided tours. Our driver, Samir was kind and professional. His driving was top notch, we all enjoyed his company and will miss him. We spent two weeks travelling from Casablanca to Rabat, Chefchouan, Fes, Merzouga, Dades Valley, Marrakech, and then Essaouira. The people of Morroco treat you like family. We enjoyed dinner in Fes with a local family. The camel ride into the Sahara was beautiful at sunset. I am so thrilled to have this amazing experience. Travel is good for the soul..

Hotel Reviews

Hotel Le Medina Essaouira Thalassa Sea & Spa MGallery

Essaouira

Authenticity & Character

Location

Across street from the beach. Easy walk to dock and kasbah.

Staff

Cleanliness & Comfort

VANCII HOTEL

Chefchaouen

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Nyla And Spa Marrakech

Marrakech

Authenticity & Character

Short walk to medina.

Location

Staff

Helpful and kind staff

Cleanliness & Comfort

Auberge Chez Pierre

Boumalne Dades

Authenticity & Character

Location

Beautiful charming hotel. Dinner was amazing.

Cleanliness & Comfort

Orient Desert Camp

Merzouga

Authenticity & Character

Location

Staff

All staff were outstanding. Loved the nightly campfire and drums.

Cleanliness & Comfort

Tents had comfy beds.

Riad Ghita

Fes

The hotel staff were wonderful. I asked to be on the first floor, Senna was very accomadating and moved my room.

Authenticity & Character

Location

Short walk to medina.

Staff

Cleanliness & Comfort

The View Hotel

Rabat

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Guided Tour of Essaouira

Essaouira

Quality of Experience

Food

Guides, Drivers and Staff

Local guide Muhammad was great.

Transport

Samir 10/10

Private Transfer from Marrakech to Enchanting Essaouira

Morocco

Quality of Experience

Loved stop at Argon coop.

Food

Guides, Drivers and Staff

Samir 10/10

Transport

Half-Day Guided Tour of Marrakech

Marrakesh

Quality of Experience

Food

Guides, Drivers and Staff

Local female guide very informative, sorry I forgot her name. Bahia palace beautiful.

Transport

Samir 10/10

Private Transfer from Boumalne Dades to Marrakech via the Atlas Mountains

Morocco

Quality of Experience

Guides, Drivers and Staff

Samir 10/10

Transport

Transfer to Dades Valley via Todra Gorges

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Scenery was stunning on switchbacks.

Transport

Samir10/10

Sand-Boarding in Erg Chebbi (Free of Charge)

Merzouga

Quality of Experience

Guides, Drivers and Staff

4x4 drive was excellent.

Transport

Private Transfer from Fez to Merzouga Desert

Morocco

Quality of Experience

Camel ride at sunset was amazing.

Food

Guides, Drivers and Staff

Transport

Unleash Your Inner Artist: Pottery and Mosaic Workshop

Morocco

Quality of Experience

Guides, Drivers and Staff

Do not miss this place. Quality crafters and so fun to shop.

Transport

Samir 10/10

Half-Day Guided Sightseeing in Fes: Morocco's Spiritual Heart

Fes

Quality of Experience

Guides, Drivers and Staff

Local guide Sharif was excellent. Loved the tile/pottery store and tannery.

Transport

Samir 10/10

Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Samir 10/10

Transport

Guided Exploration of the "Blue City" Chefchaouen

Chefchaouen

Quality of Experience

Guides, Drivers and Staff

Local guide Abdul was so fun, knew where to get best photos.

Transport

Samir

Casablanca Airport to Rabat via Casablanca City: From Economic Capital to Royal Seat

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Samir 10/10

Quick Tour of Casablanca with your Driver-Guide

Morocco

Guides, Drivers and Staff

Our driver, Samir is excellent. Casablanca similar to New York City.Took us to money exchange, lunch stop.

Transport

Samir the best driver

Dear Hakim,

I wanted to take a moment to express my heartfelt gratitude for this exceptional travel experience. During the planning process I left everything to you as I don't know what to expect and you turned that journey into unforgettable adventure, thank you so much for that. Arranging my trip with you has been a blessing.

My journey in Morocco was captivating adventure that left me enchanted by country's rich culture, diverse landscape and
the warm welcome from Moroccans that I've encountered.

As a solo female traveler, I have doubts on my safety but my driver Ayoub reassures me with my safety the moment he picked me up at the airport, I commend him for his exceptional professionalism and dedication to a safe, enjoyable and comfortable journey. He exhibited an impressive knowledge of the local area, displaying a keen sense of direction . His commitment to punctuality was commendable, always arriving promptly on agreed - upon schedule. The long drive from one city to another has never been boring. He makes sure that I've arrived safely in my Riad. He even checked on me if I've arrived safely on my home country.

My tour guides Mr Nourddin in Marrakech, Mr Morad in Casablanca , Mr Hamid in Imlil Village, Mr Hafid in fes and for Chefchaouen, Desert tour and food tour ( I forgot their names) are the linchpin of this journey. Their knowledge of the destination was astonishing and they brought history and culture to life with captivating stories. They effortlessly led me through the streets and historical sites. They made sure that I didn't only see the place but I truly understood it. I'm thankful to all of them for patiently taking my photos too.

The Riads that has been accommodating me are amazing too, I received a warm welcome from them, the rooms are clean and comfortable.

I will never forget this trip forever and this has been the best so far! and this has never been possible without your perfect planning Hakim. Thank you too much.

Hotel Reviews

Kenzi Basma Hotel

Casablanca

Standard hotel for overnight stay in Casablanca before your Flight. No water bottle were served in the room.

Authenticity & Character

Basic hotel for a overnight stay in Casablanca before your flight.

Location

Staff

Cleanliness & Comfort

Riad Enchanté

Marrakech

The best Riad I had stayed throughout my stay. The rooms are clean, the bed is comfortable, the environment is quiet. Breakfast is good too.

Authenticity & Character

Location

Can easily find the Riad even though you need to pass through small alleys. I feel safe as a solo traveler.

Staff

Staff is attentive, on arrival he orientated me very well. I love the hospitality of the Staff.

Cleanliness & Comfort

The Riad is clean.

GuestHouse Bagdad Café

Ait Ben Haddou

Authenticity & Character

Location

The guest house is next to the main road. Few minutes walk to the Kasbah

Staff

Staff are hospitable. I commend one of the Staff (I forgot his name), I ask for a direction on how to go to Kasbah, he made an extra effort to draw a map for me instead of pointing out the direction. I really appreciate that.

Cleanliness & Comfort

Riad Madu Desert Camps

Merzouga

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The tents are clean and the bed is comfortable.

Dar Settash

Fès

Dar Settash is one of the Riads that has architectural beauty. The intricate tile work is amazing. I received a warm welcome from Fatima, as I arrived late she helps me order for my dinner. You can catch the sunrise and the view of the whole city from the rooftop.

Authenticity & Character

Location

The location is too far and the hallway is too narrow. Not too safe for me as a solo traveller.

Staff

Cleanliness & Comfort

Dar Meziana

Chefchaouene

This Riad has distinctive feature, its homey and lush like garden inside. I was given a room that the toilet window was facing the hallway. I need to shower in the dark. And during checkout, the reception is empty and waited for more than 15 mins but only the ladies attended to me. I end up carrying my 25 kg luggage down the steep stairway in order to meet my driver on time.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Dar Dar

Rabat

The Staff are hospitable, the rooms are clean and comfortable.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Traditional Hammam & Massage

Morocco

It's nice to experience Hammam and massage but I thought the place should be quiet and relaxing but you can hear Staff from outside giggling and talking to each other during the massage.

Quality of Experience

Guides, Drivers and Staff

Staff are noisy outside during the massage

Transport

Guided Tour in Marrakech

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Food Tour & Local Gastronomy

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Aït Benhaddou to Marrakech via Tizi n'Tichka Pass & the High Atlas Mountains

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Fes to Merzouga Sunset Camel Ride and Overnight in the Desert via Ifrane, Azrou, Midelt & Erfoud

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Guided Tour in Fes

Fes

My guide here is knowledgeable about the location and explains the culture and history of the place. It's just that he has a bit of attitude, after he fetch me from my Riad, my driver and I waited for him inside the car as he is still smoking.

Quality of Experience

Guides, Drivers and Staff

Transport

Transfer to Fes, Volubilis & Meknes

Morocco

The drive is quiet long but my driver Ayoub make is so comfortable, he explain our route before we start our journey.

Quality of Experience

Guides, Drivers and Staff

Transport

Afternoon Guided Tour in Chefchaouen

Morocco

My guide is knowledgeable and explains very well the history of the place. He shows me every point that is important in the place. The whole place is beautiful.

Quality of Experience

Guides, Drivers and Staff

Transport

Afternoon Guided Tour in Casablanca

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Full-Day Hike in Imlil Village, Return to Marrakech

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

This is our third Kimkim trip and second to Italy. We highly recommend their service. Everything runs smoothly when booking through Kimkim and they provide recommendations for the best tour guides and experiences.

Hotel Review

Four Seasons Hotel Milano

Milan

Great service and the restaurant was fantastic. This was the best hotel on our trip.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Market Visit & Cooking Class in Venice

Venice

This was absolutely the best experience of the trip. We really enjoyed getting to know Michael and the food we prepared was some of the best we have ever had.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Throughout our trip, it was evident how much love people had for their country, the passion exhibited by our guides and riad hosts for what they were sharing with us, the wish they all held to bring people across the world together in harmony, and to have us truly feel the history, culture and friendship. And Amnay, what can I say, he was an incredible guide who touched our hearts, provided us with a wealth of information, was kind ,respectful and oh yes, the patients!! This will be an experience never forgotten Candice

Our trip to Japan. Kim Kim and Myaen

We had heard a lot about this unique country, Japan, for various reasons while we visited so many, many countries across the globe, we could travel to Japan only in October 2023. KimKim as travel agent was suggested as ideal by our son Ashwin, he and his wife , Priyanka Roy, frequently use the services of this agency and had always found them to deliver very well. So we went on to the website and filled in our details and requirements. We were give Myaen as coordinator for our ten day trip. From then on Myaen was super active. She suggested an itinerary and addressed every concern we had. If the budget was going beyond our expectations, she edited some of the items, every which way Myaen made every effort to tailor our trip to our needs. For Hakone she felt we would do well to have a guide with us for a day. Akira, an English speaking guide was a God send, but for her, we would never have enjoyed and seen Hakone the way we did. Every hotel that Myaen booked for us, each little activity , be it the tea ceremony or the calligraphy session was most enjoyable and gave us great insight into the culture of the country. Also the day to day itinerary Myaen had suggested, we followed it almost to the end and we were never disappointed. She was also on the phone to convey immediate messages and extremely prompt to respond to our very many queries no matter what time of the day. A most memorable trip in all, many thanks to KimKim and Myaen.
Our only disappointments, again not to do with KimKim or Myaen …..the inability to communicate with most people, including the hotel staff , as they barely spoke or understood English, and the absolute lack of vegetarian food. Hotels had been informed, but they could at best only provide a few variants in bread and sometimes, salad.

Jaya and Narayana Ramanathan

Hotel Reviews

Hotel GrandBach Tokyo Ginza

Tokyo

as always no communication was possible.

Authenticity & Character

Location

Staff

SAKURA TERRACE THE GALLERY

Kyoto

communication was imposible with the front desk. refused to make any changes in their dishes to give us veg.food.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hakonenomori Okada

Hakone

front desk least helpful. no drinking water in the room was shown a vending machine and asked to buy. coulnt even arrange for a taxi the previous evening. however, they did make an effort to provide us vegetarian food for dinner.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

karaksa hotel TOKYO STATION

front desk was helpful, could speak english, which is more than front desk staff in the other hotels. despite prior intimation that we were vegetarians, they made little effort to provide any veg food except bread.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Explore Hakone

Japan

We have the distinct pleasure of having Amnay for our tour guide. We have just finished a 14-day tour and to be succinct but still clear in what I've just experienced I would say that I have seen all the beautiful areas of Morocco -the big cities, the gorges, the mountains, the desert and the sea, but what this tour did was allow me to connect with the culture and with people in each of these places because absolutely everything else was looked after and taken care of for us. Morocco Immersion chooses local tour guides that have a passion for what they do and that have great knowledge and passion for their area. I felt welcomed and accepted everywhere that we went and I learned so much and got to interact and come to know so many people! It was beyond my expectation and I am so very grateful for this experience.

You cannot know the things that you would want to see and experience as they are different from things at home. That is why Morocco immersion was such a gift because we were given experiences we couldn't have known we wanted!!! And couldn't have been able to experience them fully without our tour guide, because often with local people we would meet there would be no common language and yet with a tour guide we joked and dressed up and had fun with so very many people!

This tour was an absolute priceless treasure!!!!!

Dalia was superb and extremely responsive to any questions or concerns. Rosa also was a big help when Dalia was unavailable briefly. The trip was well organized and every selection (hotels, etc,) seemed cumulated to our unique interests. Loved the whole trip!❤️❤️❤️

Activity Reviews

Barcelona cooking class & Market tour

Barcelona

This experience was good but the group was a bit large and one person tended to dominate. We cook a lot at home, so the techniques weren't new to us, but it was still a fun experience and the food was good.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Modernist Gaudi Highlights Tour: Sagrada Familia & Parc Güell (private)

Barcelona

This was a fantastic tour. Barcelona might be my favorite place in the world. The architecture was stunning, and while the city was more spread out than Madrid, it didn't dampen our enthusiasm.

Quality of Experience

Guides, Drivers and Staff

Transport

Granada by Train: Alhambra Guided tour (Private Tour)

Spain

This was great! Granada is beautiful and we had a good tour guide. We would love to spend more time here next time.

Quality of Experience

Guides, Drivers and Staff

Transport

Avila & Segovia day trip

Madrid

This trip was good, though Avila is a small town and didn't have as much to see. However, it was of personal interest due to my husband's family history.

Quality of Experience

Guides, Drivers and Staff

Transport

Sevilla Group Guided city tour

Seville

The group experience was a bit more difficult, particularly the tour of Alcazar- too crowded, too many people, and not we’ll organized within the property. Marina, our guide, was lovely but a bit difficult to understand, made more so because of the use of radio listening devices with the group.

Quality of Experience

Guides, Drivers and Staff

Transport

Madrid Guided Tour with Royal Palace

Madrid

Abel, our guide, was very nice and informative. It was a lovely day with him.

Quality of Experience

Guides, Drivers and Staff

Transport

Arianna took all our wish list experiences and feedback and created a perfect trip for my mom, daughter and I.

Our on the ground support team of Jessica and Barbara were always responsive. The app provided was very helpful in keeping all details organized and quickly accessible.

Our driver from Naples to Sorrento (Angelo) was super fun and we really enjoyed our stop at the limoncello factory with him.

Ciro Jr. was our wonderful guide/driver for Positano, Amalfi and our limoncello lunch experience. He was so helpful with his suggestions to organize our stops to make the most of our time for the best experience. He happily offered to take photos for us and gave us a perfect restaurant recommendation for my daughter’s birthday. He even arranged to meet up with us after our tour when my daughter realized she had left a purchase behind in the vehicle!

I never would have been able to pull off all the logistics of this trip. Extremely grateful to Arianna for her thoughtful planning and execution. It was a trip of a lifetime for us! Grazie Mille!

Hotel Reviews

Abelonas Retreat Sunset & Sunrise Lodgings

Santorini

Staff was very nice. Beautiful views and pool. Breakfast is ordered day before and brought to your room. They even prepared a boxed breakfast for us the day we left due to an early flight. Be advised some rooms (like ours) have significant amount of outside steps.

Palazzo Starace

Sorrento

The staff and breakfast were very good. Convenient to Piazza Tasso and shopping. 3 stars due to excessive noise from nearby nightclub until 3am every night and lots of stairs to navigate.

Location

Solo Experience Hotel

Florence

The staff and breakfast were very good. Convenient to activities.

Location

Staff

Albergo Terminus

Como

We loved this hotel! The location was perfect. The staff was so helpful and friendly and the breakfasts were top notch!

Authenticity & Character

Location

Right on the lake across from ferry and close to square and shops.

Staff

Cleanliness & Comfort

Activity Reviews

Limoncello Tour & Tasting

Italy

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Luxury Catamaran Cruise around Santorini

Santorini

Loved this! End of season and only had 5 people on board with us so really got to enjoy the boat. The food was so good! We did the sunset tour. Be advised you can swim but there is no beach time as indicated.

Quality of Experience

Food

Guides, Drivers and Staff

Central Food Market & Tuscan Cooking Class

Florence

We absolutely loved this! So fun and the food was delicious!

Quality of Experience

Food

Guides, Drivers and Staff

We had the trip of a lifetime! Exploring Italy with our numerous drivers and guides made the travel easy and fun. Every detail was accounted for. We loved Valentina, Suzanne, Roberto and Elizabeth. They assured that we saw all there was to see and added an element of pure Italian hospitality. Our hotels were amazing and our tours were outstanding. Jessica's planning and hard work assured that we would have a great trip. The App was easy to use and made train transfers and meeting times and places a breeze. We look forward to using Kim Kim for another adventure. Well done!

Hotel Reviews

Hotel Conca Park

Sorrento

Great location. This hotel was beautiful! The breakfast was amazing as was the view! the grounds were immaculate and the amenities were superb. We loved this hotel. I am so glad that we spent multiple nights here.

Authenticity & Character

This was a beautiful hotel.

Location

Close to town and easy to walk to where we wanted to go.

Staff

Cleanliness & Comfort

Tree Charme Parliament Boutique Hotel & Bistrot

Rome

This hotel was a GREAT location. The breakfast was marginal and the rooms were small.

Authenticity & Character

This felt like Rome!

Location

Could not have been better!

Staff

They accommodated our schedule and packed us a breakfast for our early tour.

Cleanliness & Comfort

Albergo Posta Marcucci

Bagno Vignoni

The spa was amazing but the room was hot and small. It. seemed a bit out dated. The breakfast was delicious!

Authenticity & Character

The spa area was FABULOUS! It made our stay exceptional.

Location

This was a great mid-point for us.

Staff

The waiter at the restaurant was rude. We were treated poorly.

Cleanliness & Comfort

It seemed old and outdated. The rooms were hot.

Star Hotel Rosa Grand

Milan

Great location, great breakfast!

Authenticity & Character

Very upscale.

Location

Close to the Dumo and other attractions. Close to all things on our walking tour.

Staff

Very helpful staff

Cleanliness & Comfort

Palazzo Salgar

Naples

Crowded lobby and small room. The breakfast was good.

Authenticity & Character

Nothing special here

Location

There wasn't much to do near the hotel.

Staff

Cleanliness & Comfort

Clean and comfortable

Activity Reviews

Naples Pizza Making Class

Naples

This class was fun but seemed a bit commercialized and not authentic. There were so many groups at the same time. The pizza making was fun and the pizza was good but it was very hot and a bit uncomfortable.

Quality of Experience

Food

We had much better pizza earlier that day.

Guides, Drivers and Staff

Transport

Taxi

Limoncello Tour & Tasting

Amalfi Coast

This felt very authentic. We loved meeting the chef and had a wonderful lunch during our tasting.

Quality of Experience

Food

Guides, Drivers and Staff

Roberto took us to this event. The chef was adorable and so funny. He made the experience great!

Transport

Full Day Tour: Positano, Amalfi & Ravello

Italy

We had torrential rain during part of this tour. Our drive Roberto was one of our favorite people on this tour, He took plenty of pictures and really seemed to enjoy his job. He made the day special.

Quality of Experience

Guides, Drivers and Staff

Roberto was FABULOUS!

Transport

Exclusive Capri Boat Tour from Sorrento

Italy

This activity was cancelled due to strong winds and storms. We were so SAD! This was to be a highlight of our week. No one could help the circumstances. We will need to come back!

Explore Pompeii Walking Tour

Italy

Nancy gave a very good tour. She knew a lot about Pompeii but didn't overload us with too much information.

Quality of Experience

Guides, Drivers and Staff

Transport

Naples to the Amalfi Coast or Amalfi Coast to Naples - Pompeii en Route

Italy

Good trip. Our driver was very nice. Our Pompeii tour was great.

Quality of Experience

Guides, Drivers and Staff

Nancy gave us a great tour of Pompeii. She had great information and was loads of fun.

Transport

Efficient, on time, we felt comfortable. Nice vehicle

Explore Rome in a Day

Rome

Wow! We saw so much and learned so much. The Vatican Museum and Sistene Chapel were amazing. We saw all the sites! Suzanne was wonderful! Very informative and fun. She took us to a great lunch spot and knew how to make the trip very authentic for us. She was one of our best guides. We loved her!

Quality of Experience

Guides, Drivers and Staff

She was genuine and just a lovely person!

Vineyard Walk and Tasting in an Umbrian Vineyard

Italy

We had a fabulous tour and lunch at the Argillae vineyard. We loved the wine and really appreciated the time the owner (female/daughter) Julie? spent with us. She was so professional and fun and made our experience valuable. The lunch was amazing and was paired with the wines. This was a high point of our trip for sure.

Quality of Experience

Guides, Drivers and Staff

Our driver was pleasant and a very good driver.

Transport

on time and efficient.

Private Evening Rome Walking Tour

Rome

Vera did a good job of giving us the basics of Rome. She took us to some different places.....the Trevi Fountain and the old Hospital now University which was very interesting. I wish we had seen the castle and DiVinci museum. We were extremely tired and probably not the best audience. She did a great job.

Quality of Experience

Guides, Drivers and Staff

Winery tour in Chianti Area

Italy

We loved our vineyard tours but especially appreciated Valentina taking us to a small town for the most authentic experience of our week. She found a lovely lunch spot and communicated in Italian with the owner to allow us to experience a very special lunch. Although it was only a fragment of our tour, it was most memorable. We adored Valentina!

Quality of Experience

Guides, Drivers and Staff

Transport

Lake Como and Bellagio – Full Day Trip from Milan with Cruise

Italy

Elizabeth was amazing. She kept us on time and on task and allowed time for our own adventure in Bellagio. She recommended a fabulous lunch spot and joined us for a great outing.

Quality of Experience

Guides, Drivers and Staff

Elizabeth was outstanding!

Transport

Express Milan Duomo Tour with Terrace Access

Italy

Our guide was well-informed but spent too much time on the history and did not seem aware of our time constraints. We just barely fit the roof-top visit in and she seemed confused when we told her that we had an early departure for that day. Overall it was a good experience but we felt bad for our tour guide who seemed prepared for a much longer experience.

Quality of Experience

It is simply an exceptional place

Guides, Drivers and Staff