Kimkim Trip Reviews

4.8
Based on 16,770 ratings
Read 16,770 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

An intense experience-filled 18 days in Spain made possible by kimkim.
Spain | Nov 4 - Nov 21, 2022

Margaret
Margaret S.
Darien, CT | Reviewed on Dec 01, 2022
It's hard to know where to start. My first trip to Spain was filled to the brim with sites, tastes, and experiences. We must have walked 3 - 7 miles/day. Regarding the guides:
Tslila's Tapas and Wine/Vermouth Crawl in Barcelona was a superb intro on our first night. So much fun and delicious food and drinks. I must have tasted four different vermouths. Tslila couldn't have been better.
Miguel's tour of La Sagrada Familia and the Gothic Quarter was superb, a highlight of our...
Read more

It's hard to know where to start. My first trip to Spain was filled to the brim with sites, tastes, and experiences. We must have walked 3 - 7 miles/day. Regarding the guides:
Tslila's Tapas and Wine/Vermouth Crawl in Barcelona was a superb intro on our first night. So much fun and delicious food and drinks. I must have tasted four different vermouths. Tslila couldn't have been better.
Miguel's tour of La Sagrada Familia and the Gothic Quarter was superb, a highlight of our trip.
Our guide in Girona was amusing but he seemed more interested in taking photos of members of the group than anything else. The misunderstanding regarding the contents of the tour (Costa Brava instead of Figueres) was solved quickly and generously by Helena and the kimkim team. We were able to fit in the Jewish Museum and lunch on our own and then take a taxi to see the Dali Museum.
Our small group trip to Monserrat with Alex was memorable. The views are spectacular. He is an enthusiastic and well-informed guide. We were surprised and impressed by the art museum there, too.
Eduardo's tour of Granada via Senses was a nice way to weave in the history of the places we passed but the synthetic fragrances did not always hit the mark and we had little room to carry home the fragrance kits.
Our Alhambra guide was excellent but we don't have his name.
Flamenco dance experience was enjoyable but it was an hour instead of two hours and did not include "a fascinating overview of this culturally distinct musical genre, from its origins to its current global renown."
Eva was the perfect person to introduce us to the Jewish history of Ubeda since her family's home, which she opened for us, contained Jewish history.
Marta was an informative and entertaining guide to Baeza.
The driver who took us to Cordoba from Granada was accommodating and flexible when his instructions didn't match our expected tour. We were able to fit in most of what was listed (confusingly) for the day, although in a different order. We were not able to visit the olive oil factory.
Antonio Jose's tour of the Medina Azahara was well done. Impressive.
The guide for Cordoba (Saray?) was superb. She had a dramatic and informative way of showing us the steps in the transformation of the Mezquita.
Sevilla - our tour was supposed to include the Cathedral and bell tower as well as the Alcazar and the Santa Cruz neighborhood but ended up being split into two different tours, the latter led by Pablo who was excellent, the former afterwards led by Teresa whose stories about the two sisters was memorable.
Jorge's evening introduction to the Hapsburg district was interesting. He shared many insights and left us off at a wonderful restaurant friends had recommended which happened to be across the street from his hairdresser.
We enjoyed Esther's generous wine, vermouth, and tapas tour near our hotel in Madrid. She shared a wealth of information.
Our guide for Toledo (Antonio?) was excellent - so enthusiastic and informative. We appreciated his detailed discussion of the former Synagogue.
Elena's tour of Segovia included details and stories that were very interesting. Our only tour in the rain/drizzle went very well and the restaurant she reserved for our lunch was excellent. Love those artichokes.

The plane and train tickets Helena prepared were a big help.

The hotels:
All the hotels and breakfasts were great:
The Radisson Blu in Barcelona was the least charming but the breakfast was the most extensive - amazing spread. After being offered a room with no view - just the air shaft - they gave us what seemed to be the honeymoon room which had light coming in.
The Aurea in Granada was well situated and historical with lovely Garcia Lorca quotations on the wall.
We appreciated the whimsical creativity and light of our room at the Madinat and enjoyed the Hammam experience that was included. The staff was very nice as was the breakfast.
The hotel in Sevilla was very well situated and elegant with a slightly less extensive breakfast.
We enjoyed the art and craft nature of 7 Islas in Madrid but never did get to sample their craft cocktails - too busy. The staff was helpful and the breakfast was excellent.

Highlights for me:
Museums in Barcelona, Monserrat, and Madrid we went to on our own: Miro, Picasso, Dali, El Prado, Thyssen, Reina Sofia, Sorolla
La Sagrada Familia and Casa Mila
Wine/Vermouth/Tapas tours
Cordoba's Mezquita
Driving through the olive orchards
Olive oil tasting - guide was very good
Several superb restaurants

The experience working with kimkim was enjoyable. I appreciate the initial approach where we discussed the pros and cons of various scenarios - six iterations before we paid anything. There were a few mix-ups while we were in Spain but they were settled right away. We packed a lot in and, at 71 years old, were amazed at our stamina. Perhaps we should have left more free time.

Hotel Reviews
Hotel Madinat
Córdoba

Creative and comfortable with excellent staff and breakfast.

Authenticity & Character
originality
Location
Staff
helpful and English-speaking
Cleanliness & Comfort
Hotel Casa 1800 Sevilla
Sevilla

Elegant and fun location.

Authenticity & Character
Restored building Lovely breakfast area. Our room had a sitting area and bedroom.
Location
It wasn't noisy but was off a pedestrian street with restaurants and very near the Cathedral.
Staff
A few little problems with the wi-fi. Staff was helpful.
Cleanliness & Comfort
No complaints.
7 Islas Hotel
Madrid

Creative design and very helpful staff. Outside room with light but noisy at night since the Spaniards eat fro 10pm - 1am it seems and then hang out in the street.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Radisson Blu 1882 Hotel, Barcelona Sagrada Familia
Barcelona

Superb breakfast. Not charming. Many rooms have air shaft views.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Áurea Catedral Hotel
Granada

Comfortable, historic, good location, very good breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Highlights of Old Madrid Walk
Highlights of Old Madrid Walk
Madrid

Very nice evening tour with history and interesting neighborhoods. Madrid is so large it's hard to get a feeling for it and this was just one special corner.

Quality of Experience
Guides, Drivers and Staff
Tapas Walk in Barcelona
Tapas Walk in Barcelona
Barcelona

Guide was great. Excellent tour.

Quality of Experience
Food
Variety of tapas and wines and vermouths.
Guides, Drivers and Staff
Half-Day Excursion to Montserrat
Half-Day Excursion to Montserrat
Barcelona

Go to the museum in addition to the church. May need more time to go up to the top of the mountain.

Quality of Experience
Guides, Drivers and Staff
Transport
Day trip to Medieval Girona & Dali Museum in Figueras
Day trip to Medieval Girona & Dali Museum in Figueras
Barcelona

Mishap related to misunderstanding of the tour group was remedied very well by kimkim. Fit in the Jewish Museum in Girona.

Quality of Experience
Guides, Drivers and Staff
Guided Visit of Granada Through Its Scents
Guided Visit of Granada Through Its Scents
Granada

Guide was very good. Senses part - nice idea but not that necessary.

Quality of Experience
Guides, Drivers and Staff
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada
Quality of Experience
Guides, Drivers and Staff
Flamenco Show
Flamenco Show
Granada

Would have liked an explanation of the history of Flamenco. Dancing was great.

Quality of Experience
Full Day Excursion to Úbeda & Baeza
Full Day Excursion to Úbeda & Baeza
Granada

Very nice addition but don't know if it is necessary given the amount of trips and activities that were put into our 18 days.

Quality of Experience
Guides, Drivers and Staff
Transport
Helpful if the drivers speak English although our Spanish skills helped.
Medina Azahara Guided Tour at Night
Medina Azahara Guided Tour at Night
Córdoba

Wasn't at night but was very good.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Visit of Córdoba
Private Guided Visit of Córdoba
Spain

See my evaluation of guides.

Quality of Experience
Guides, Drivers and Staff
Visit an Andalusian Olive Oil Estate
Visit an Andalusian Olive Oil Estate
Seville

Very interesting and worthwhile.

Quality of Experience
Guides, Drivers and Staff
Staff was great. The driver got a little lost - first time ever - but got us there.
Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid
Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid
Madrid
Guides, Drivers and Staff
Guide was very knowledgeable.
Transport
Train was fine. Good to have the tickets purchased in advance.
Train Madrid to Segovia, Guided Visit of Segovia,  Train Segovia to Madrid
Train Madrid to Segovia, Guided Visit of Segovia, Train Segovia to Madrid
Madrid

Loved the designs on the buildings. Tour included the Jewish quarter and other interesting sites and beautiful views.

Quality of Experience
Guides, Drivers and Staff
Spanish Cooking Class & Market Visit
Spanish Cooking Class & Market Visit
Madrid

We enjoyed the food tour in the market and the small class. We helped make salmorejo, spinach and chick peas, and paella. We learned how to make a real sangria and how to debone a chicken. Each person was involved and there were accommodations for vegetarians and pescatarians.

Quality of Experience
Private Wine Tasting, Tapas & Vermouth
Private Wine Tasting, Tapas & Vermouth
Madrid

The guide was excellent and brought to us to especially selected bars where we were served generous portions of wine, vermouth, and tapas.

Quality of Experience
Guides, Drivers and Staff
Our guide was excellent.
Private Guided Visit of Seville
Private Guided Visit of Seville
Seville

An excellent introduction to Sevilla.

Quality of Experience
Guides, Drivers and Staff
Private Tour of Barcelona & La Sagrada Familia
Private Tour of Barcelona & La Sagrada Familia
Barcelona

Guide was excellent. Everyone should experience La Sagrada Familia.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Jan 03, 2023

Hi Margaret!
Thank you so much for taking the time to write the review of your trip and for your kind words. I'm so happy you liked our country and I hope you created beautiful memories, thanks for the photos.
I am glad you enjoyed all the experiences of the trip, it was a pleasure to design it with you.
Warm regards, Helena

Best Trip of Our Lives
Iceland | Sep 2 - Sep 12, 2022

Jacob
Jacob G.
Cullman, AL | Reviewed on Dec 01, 2022
This was the best trip of our lives! The travel agent, Terry, was amazing and planned our trip to the fullest extent possible! We will use her again in the future! Read more

This was the best trip of our lives! The travel agent, Terry, was amazing and planned our trip to the fullest extent possible! We will use her again in the future!

Activity Reviews
Explore Jökulsárlón Glacier Lagoon by Kayak
Explore Jökulsárlón Glacier Lagoon by Kayak
Iceland
Quality of Experience
Everything!
Guides, Drivers and Staff
Guide was amazing!
Transport
Perfect!
East Glacial River Whitewater Rafting
East Glacial River Whitewater Rafting
Iceland

This was the best thing we've ever done!

Quality of Experience
Absolutely breathtaking!
Guides, Drivers and Staff
Viking rafting was phenomenal!
Transport
Perfect!
Local specialist: Terry Stanley
Terry
Terry Stanley
Local specialist in Canada | Replied on Dec 02, 2022

Thank you for the kind words, Jacob. It was a lot of fun putting this adventure together for the three of you. I'm glad you had such a wonderful time!

Amazing Mexico Trip!
Mexico | Nov 20 - Nov 29, 2022

Sourav
Sourav D.
South San Francisco, CA | Reviewed on Dec 01, 2022
Our trip to Mexico was amazing! Rutopia basically set us up with a personalized guide in both Mexico City and Oaxaca for our family of four. We felt totally taken care of -- private car, private transfers, and private tour guides showing us around everywhere -- flexible to our needs. It was totally a luxury, and not how we usually travel. I think we could have done this trip for about 30% cheaper if we did it on our own. But, we were traveling with two small kids, without knowing... Read more

Our trip to Mexico was amazing!

Rutopia basically set us up with a personalized guide in both Mexico City and Oaxaca for our family of four. We felt totally taken care of -- private car, private transfers, and private tour guides showing us around everywhere -- flexible to our needs. It was totally a luxury, and not how we usually travel. I think we could have done this trip for about 30% cheaper if we did it on our own. But, we were traveling with two small kids, without knowing much Spanish, so I was glad we paid extra for the luxury. It was worth it. We would have never found all these tours and private guides without the help if Rutopia (via KimKim).

Also, Rutopia found us two gem hotels to stay at -- little boutique hotels in quiet neighborhoods with easy access to everything -- Casa Decu in CDMX and Hotel Tabaa in Oaxaca. We LOVED where we stayed.

Highlights:
* Food Tour of CDMX with Adrian from Eat Mexico. Learned about all the foods of Mexico and their history. Fruits, pastries, cheeses, mole, and tacos.
* Seeing the CDMX Anthropology Museum with our guide Jose.
* Dinner at Rosetta in CDMX. One of the best restaurants we've ever eaten! (We did this on our own)
* Seeing the Pyramids of Teotichuacan with our guide Jose. Good explanation of the site and plenty of time to explore on our own. I just wish we could still climb the pyramids.
* Private transfer from CDMX to Oaxaca stopping in Puebla and Zapotitlan Salinas. The cactus reserve near Zapotitlan Salinas was particularly awesome to visit. Way off the beaten path -- but spectacular to be among the cactus like that.
* Street Food Tour of Oaxaca with Pepe from Ethnoturstica. We ate ALL the things and learned so much about the history of Oaxaca, Mexico, and all the different types of food -- from memelas, to agua fresca, to mezcal.
* Guided tour of Monte Alban with Alejandro. Learning all about this ancient Zapotec site that I'd never heard of before the tour.
* Visiting the alebrije workshop and the black pottery workshop near Oaxaca.
* Private cooking class in the Oaxacan country side -- starting with a visit to the market to buy everything, cooking everything from scratch, and eventually eating it all.

Things I would do different:
* Xochimilco in CDMX was meh. It was a Mexican party boat. It wasn't what we were looking for with two small kids. Most people can safely miss.
* Don't book a tour everyday. If I had to do it again, I would have one "dead" day in CDMX where we can do things on our own, e.g. visit the Centro Historico and another "dead" day in Oaxaca where we can just wander the city.
* Tell your guides early on that you want to have lunch and to work it into the plan. The working assumption was usually "no lunch". Which didn't work for the kiddos.
* Don't book fancy dinner reservations on the days that you are doing food tours. After the food tour I basically didn't want to eat for another 18-24 hours I was so stuffed.
* Note that Guides are important for context at various sites -- but you don't need them all all the places. For example -- Centro Historico, Coyoacan, the more "tourist markets", and many other places in CDMX are easily visitable on your own. I would strongly recommend getting the private guide for Teotihuacan, the Anthropology Museum, Monte Alban, food tours, and the cooking class.

All in all though, an amazing experience -- we really felt like we got to see large swaths of Mexico, learn a lot about the culture and food, and be taken good care of the whole time.

Hotel Reviews
Casa Decu
Mexico City

Fantastic boutique hotel right in the heart of Condesa. It's on a quiet street just steps from the greenbelt that circles the neighborhood (Amsterdam Ave). The room we were in (a suite) was well appointed for our needs. We had one room with a queen bed and a crib. Our older daughter slept on the couch in the living room that could be converted into a comfy twin size bed. There was a kitchen as well with a fridge, microwave, and sink -- perfect to store water, milk, make bottles, etc. One of the best parts of Casa Decu is the rooftop. We had breakfast on that roof every morning . There is a nice spread of juice, coffee, bread, cereal, yogurt -- with the option to purchase hot food if you wanted. It was really relaxing to go up there every morning overlooking Condesa and have a lazy breakfast and chat with the other tourists at the hotel. The staff was really helpful as well -- pointing our restaurants, letting us store our baby stroller and car seat on the ground floor, and keeping the room sparkling clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Tabáa Oaxaca
Oaxaca

We loved our stay at Hotel Tabaa. It's located just three blocks away from the Historic Center of Oaxaca in the neighborhood of Jalatlaco -- just a short walk from all the action, but on a quiet corner away from it. The inside of the hotel is a beautiful courtyard that feels like a little oasis in the middle of Mexico. We loved spending time in the courtyard having breakfast, tea, and hanging out on the hammock with the kiddos. Our initial room was a single room with a double bed -- that wasn't big enough for our family of four (which includes a baby). But after talking to the owner, he was able to switch us for the last three days to their master suite that had two separate rooms -- a master and a "family room". That was a perfect fit for us on the ground floor. I wish it had a kitchen, but we made do. The little breakfast kitchen in the courtyard was just ten steps out our front door, so we ended up using that to store our milk and make bottles for the baby. It really just felt like our courtyard. The staff was *super* nice and helpful as well. They went out of their way to make us feel welcome and helped us order food when we arrived there late at night on the first day, store our baby stuff under the stairs, help us switch rooms, and just talk and get to know us (and us them). It felt like staying at a family house rather than a boutique hotel (in the best way). Super authentic.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Rural cooking workshop in Oaxaca
Rural cooking workshop in Oaxaca
Oaxaca

This was one of the highlights of our trip. It was such an authentic experience. Pepe, our guide, took us to meet Dalia, our cook, at the market in Tlacolula. There we picked out all our vegetables and meats and took them back to Dalia's house in the village of Santa Ana del Valle. There she has a big kitchen where we got to work. Dalia only speaks Spanish, but Pepe was there to translate for us. We made: * a mole from scratch with dried chiles, corn, and other herbs. We ground it down on an old school moler stone. This was much of the fun. * A pumpkin flower soup with zucchini in there. So good. * mashed down corn to make empanadas and the mole base * sweet empanadas from our corn mash and corn husks We ate: * our mole over chicken * said soup * chile relleno * agua fresca * said sweet empanadas We would do this again in a heartbeat. My 8 year old loved it and participated in everything. The baby was happy there crawling around on the floor and interacting with all the other people.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Be amazed by the pre-hispanic beauty of the chinampas in Xochimilco
Be amazed by the pre-hispanic beauty of the chinampas in Xochimilco
Mexico City

This was meh. It's a Mexican party boat. Wasn't the right fit for us as a family of four with a baby. We just sat on the boat for 2 hours and in traffic for another 3 hours to get there and back. Would not do it again. It felt very "manufactured", e.g. a tourist trap like experience where it's just a bunch of other tourists on boats and people trying to sell stuff to us.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Natalia Tavera Daza
Natalia
Natalia Tavera Daza
Local specialist in Mexico City | Replied on Dec 22, 2022
¡Hola Sourav! It’s so nice to hear from you, thank you for your detailed review.
It’s fantastic that you could live and feel all the value of our work :)
Casa Decu is definitely a true hidden Gem in Condesa, I’m glad that you could feel the local vibe during your stay and that you really enjoy the neighborhood!
Also WOW About Rosetta! Great pick, I just love the guava bread they prepare there. I’m so happy that you head to explore the real Roma district :) As I read I can feel all the... Read more

¡Hola Sourav!

It’s so nice to hear from you, thank you for your detailed review.
It’s fantastic that you could live and feel all the value of our work :)
Casa Decu is definitely a true hidden Gem in Condesa, I’m glad that you could feel the local vibe during your stay and that you really enjoy the neighborhood!

Also WOW About Rosetta! Great pick, I just love the guava bread they prepare there. I’m so happy that you head to explore the real Roma district :) As I read I can feel all the great experiences you lived during your trip.

About your feedback, I’m so sorry you had a poor experience in Xochimilco. It’s a fantastic productive area and I feel very bad that you only were taken to tourist places, I’m keeping a close eye on this. Thank you for mentioning it! Great tips regarding the pace of the trip, I might get a bit excited and offer tons of activities, sorry about that!

I hope that your family also had a great time Sourav! It’s very inspiring how you travel with your two kids :) Hope that you can learn and enjoy beautiful Mexico and you are more than welcome anytime you want to come back.

Hope you have a great holiday.
Regards,
Natalia

Great experience!
Japan | Nov 17 - Nov 24, 2022

Kelsey
Kelsey S.
Lindenwold, NJ | Reviewed on Dec 01, 2022
Max was a great guide and we had a wonderful experience! There is so much history, culture, and delicious food to be had! Our stay on Mount Koya was an indescribable experience and it was something I’m super happy we had the opportunity to do. Read more

Max was a great guide and we had a wonderful experience! There is so much history, culture, and delicious food to be had! Our stay on Mount Koya was an indescribable experience and it was something I’m super happy we had the opportunity to do.

Hotel Reviews
Koyasan Saizenin
Wakayama

Something I never imagined having the experience to do but it was unforgettable. The communal bathrooms and specified shower times were interesting. Was happy to have the experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mitsui Garden Hotel Kyoto Station
Kyoto

Beautiful, clean, great staff, great breakfast, and great location. The laundry self service was perfect!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shinjuku Washington Hotel - Main Building
Tokyo, Shinjuku

Exactly what we needed in Tokyo. Great location, great staff, delicious breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visiting Osaka: The Gourmet Metropolis of Japan
Visiting Osaka: The Gourmet Metropolis of Japan
Japan

So much fun exploring this city and eating all the food! The local fashion and culture was really cool to experience and different than the other cities on our trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
7-day Ordinary JR Pass
7-day Ordinary JR Pass
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Hakone Full-Day Private Tour By Public Transportation
Hakone Full-Day Private Tour By Public Transportation
Japan

Make sure to take the cable car to the top of the mountain for a view of Mt Fuji and black volcanic ice cream!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Traditional Kyoto
Traditional Kyoto
Kyoto

Max, our tour guide, was super knowledgeable! Beautiful city and we got to so and see so much in our short time there.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Japanese Buddhism, Mount Koyasan
Japanese Buddhism, Mount Koyasan
Mount Koya

Definitely was unaware of what I was walking into, but we got the full immersion experience by staying in a temple. You have to just fully go with it and enjoy the experience!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Claudia Martinez Sierra

We had a great time on our family trip to Col...
Colombia | Nov 19 - Nov 26, 2022

Kerry
Kerry P.
La Cañada Flintridge, CA | Reviewed on Nov 30, 2022
We had a great time on our family trip to Colombia. KimKim made everything so easy, from the minute we started looking til the time we boarded our flight back home. Andrea was so helpful and communicative, and very quick to respond both before and during the trip. Highly recommend their services! Read more

We had a great time on our family trip to Colombia. KimKim made everything so easy, from the minute we started looking til the time we boarded our flight back home. Andrea was so helpful and communicative, and very quick to respond both before and during the trip. Highly recommend their services!

Hotel Reviews
Nacar Hotel Cartagena, Curio Collection by Hilton
Cartagena
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Park 10
Medellin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cartagena’s Street Food: The Soul of a City in Every Bite
Cartagena’s Street Food: The Soul of a City in Every Bite
Cartagena

Our guide Liz was simply awesome.She took us to many places that we would never have thought to try for ourselves. The selection of food was great. She accounted for the vegetarian in our group. It was delightful and a great way to kick off our time in Cartagena!

Quality of Experience
Guides, Drivers and Staff
Drum Safari - Sounds of Cartagena
Drum Safari - Sounds of Cartagena
Cartagena

Visiting the drum school was amazing. The whole group, including teen boys (hard to please) had a great time.

Quality of Experience
Guides, Drivers and Staff
Transport
Wander Cartagena’s Storied Streets & Discover the Art of Getsemaní
Wander Cartagena’s Storied Streets & Discover the Art of Getsemaní
Cartagena

We loved our guide Javier! Had a perfect day, and he balanced the right amount of scenery and history, adjusted for a pace that we enjoyed.

Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy the Beaches and Coral Reefs of the Rosario Islands by Private Boat
Enjoy the Beaches and Coral Reefs of the Rosario Islands by Private Boat
Colombia

Such a great day! The boat ride was very enjoyable. Having a private boat made it feel luxurious. The crew kept the boat completely immaculate and had cold drinks for us. The beach club we visited was super relaxing, had a gorgeous beach. Snorkeling was super fun. Overall a great day.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Colorful Colombia: Hike to Guatapé Rock, Guatapé & Peñol-Guatape Reservoir
Colorful Colombia: Hike to Guatapé Rock, Guatapé & Peñol-Guatape Reservoir
Colombia

Two must-visit towns on your trip to Medellin. This trip really gets you out into the countryside, so you can see the beautiful country. We enjoyed our day!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Andrea Morita
Andrea
Andrea Morita
Local specialist in Bogota | Replied on Dec 01, 2022

Dear Kerry,
Thank you so much for your lovely and kind feedback. Your words mean the world to us, and they help us to improve all of our services.
Thank you so much for visiting our country and enjoying each experience we prepared for you. It was a pleasure for me to work with you.
Everybody says hi and sends you all the best wishes.
Colombia always waits for all of you with open arms,
Andrea

The ONLY way to experience Egypt!
Egypt | Nov 12 - Nov 28, 2022

Cassie
Cassie K.
Grand Junction, CO | Reviewed on Nov 30, 2022
The sincerest thank you to Sherif, who created an amazing trip for our family. We traveled to Egypt for 16 days in November 2022 and were amazed at everything we were able to experience, all because of his flawless planning. He listened to our hopes for the trip and made them a reality, while also showing us some options that we didn't even know were possible...Desert
Safari anyone?? We were so fortunate to always have an amazing driver, tour coordinator and Egyptologist, but were also...
Read more

The sincerest thank you to Sherif, who created an amazing trip for our family. We traveled to Egypt for 16 days in November 2022 and were amazed at everything we were able to experience, all because of his flawless planning. He listened to our hopes for the trip and made them a reality, while also showing us some options that we didn't even know were possible...Desert
Safari anyone?? We were so fortunate to always have an amazing driver, tour coordinator and Egyptologist, but were also given the freedom to explore independently and enjoy family/relaxation time at our hotels. Sherif's accommodation recommendations were superb; there is literally not one thing we would change. Traveling to Egypt is exciting but intense and there is no way our trip would have been successful without him - his customer service is truly impeccable! Additional appreciation to Lina Salah, Ahmed Shazly and Tamer and Mostafa who shared their vast knowledge with us, we truly feel like we made new friends! Also, to Ahmed Abd Rabu and Shehab Saniusy for getting us where we needed to be, always quickly and safely! There are so many more to thank, we truly appreciate everyone who helped make our trip the best it could be! Last but not least, our Nile Cruise on the Merit Dahabiya was an experience like no other, another great find by Sherif!
Bottom line, if you are looking for safe, fun and unforgettable adventure in Egypt, look no further, you will not be disappointed!

Local specialist: Sherif Khalil
Sherif
Sherif Khalil
Local specialist in Egypt | Replied on Dec 02, 2022

Hi Cassie,

What a wonderful review, we really appreciate your nice words and will convert them to team members. Am sure that they will be very happy to know that their efforts resulted in such a wonderful review. Personally, I had the pleasure meeting Jon and you and hope we will see you again in the near future.

Best,
Sherif

Unforgettable experience
Turkey | Nov 20 - Nov 27, 2022

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Jose T.
Little Rock, AR | Reviewed on Nov 30, 2022
This experience was amazing. We have traveled to many places before, but it was the first time we used KimKim. Murat did great putting our schedule together and helping us to make reservations to great restaurants. Our local guide Andy (Onder) was wonderful. Always on time, and ready to make recommendations on trustable shops. His historical knowledge of all the places we went was just great. It is so difficult to pick just one favorite place from our visit to Turkiye. I choose all of them.... Read more

This experience was amazing. We have traveled to many places before, but it was the first time we used KimKim. Murat did great putting our schedule together and helping us to make reservations to great restaurants. Our local guide Andy (Onder) was wonderful. Always on time, and ready to make recommendations on trustable shops. His historical knowledge of all the places we went was just great. It is so difficult to pick just one favorite place from our visit to Turkiye. I choose all of them. We would definitely want to return. I would definitely recommend this itinerary, and ask for Andy to be your local guide.

Hotel Reviews
Kayakapi Premium Caves
Urgup / Cappadocia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pera Palace
Istanbul
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Discover Byzantine + Ottoman Istanbul
Discover Byzantine + Ottoman Istanbul
İstanbul
Quality of Experience
Guides, Drivers and Staff
Transport
Eminönü Heritage Tour: Explore the Historical Bazaars and Ottoman Architectural Sites of Istanbul
Eminönü Heritage Tour: Explore the Historical Bazaars and Ottoman Architectural Sites of Istanbul
İstanbul
Quality of Experience
Guides, Drivers and Staff
Transport
Visiting Göreme Open Air Museum (UNESCO World Heritage)
Visiting Göreme Open Air Museum (UNESCO World Heritage)
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Avanos: Discover the Centuries-Old Ceramic Tradition
Avanos: Discover the Centuries-Old Ceramic Tradition
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Kaymaklı Underground City
Kaymaklı Underground City
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Murat Ornek
Murat
Murat Ornek
Local specialist in Turkey | Replied on Dec 06, 2022

Hi Jose,

Thanks for your kind words. I look forward to host you here again.

Best regards,
Murat

Anna Maria is the best! She handled all the a...
Croatia | Nov 10 - Nov 23, 2022

H
HELEN M.
Los Angeles, CA | Reviewed on Nov 30, 2022

Anna Maria is the best! She handled all the arrangements perfectly and made adjustments when the weather was inclement. She was always reachable and responsive. I am extremely impressed with the service she provided and can’t recommend her highly enough.

Local specialist: Anna-Maria Frid
Anna-Maria
Anna-Maria Frid
Local specialist in Zagreb | Replied on Nov 30, 2022

Dear Helen,
thank you for your kind words and the time you took to write this review!

It was a pleasure being of service to you! I cannot thank you enough for the trust you showed me regarding all aspects of this trip as well as for all the last minute changes that occurred.

Please feel free to contact me if there is ever anything else I can help you with!

Kind regards,
Anna-Maria

Now that we've completed our whirlwind trip a...
Egypt | Nov 20 - Nov 26, 2022

Y
Yuliya K.
Kew Gardens Hills, NY | Reviewed on Nov 30, 2022
Now that we've completed our whirlwind trip around Egypt, I am glad to provide a review for an excellent company - Egypt Promotions, that helped us design the tour, provided local services and were our week-long companions in this interesting country. Once submitting an interest via KimKim, the system put me together with Ibrahim. And from the first minute of speaking to him, I knew he'd be a perfect person to help me with a tour. I presented Ibrahim with arduous task - fit 6-7 major... Read more

Now that we've completed our whirlwind trip around Egypt, I am glad to provide a review for an excellent company - Egypt Promotions, that helped us design the tour, provided local services and were our week-long companions in this interesting country.

Once submitting an interest via KimKim, the system put me together with Ibrahim. And from the first minute of speaking to him, I knew he'd be a perfect person to help me with a tour.

I presented Ibrahim with arduous task - fit 6-7 major regions into a 6-night tour. Ibrahim took on the challenge and came up with ambitions plan that, once realized, allowed me to fulfill my dream to fully explore Egypt.

Ibrahim's company provided excellent and skilled drivers, clean cars with working a/c (dust doesn't count - this is Egypt); and supplied guides. Regardless of time of arrival, we were always met at the airport and promptly driven to hotels, which were all EXCELLENT and also either booked or recommended by Ibrahim.

Because of seemingly unrealistic schedule, tight deadlines, multiple inter-country flights, etc., I am really thankful to Ibrahim and his team for making sure our trip ran like a clock.

Separately, we wanted to note an amazing guide that accompanied us on our first day in Cairo - Khaled. He was superbly knowledgeable, passionate for his country, had deep appreciation for history and magically made Ancient Egypt come alive to us. Really a wonderful introduction to a country.

However, the guide that accompanied us for the remainder of the trip (to Luxor, Aswan, Edfu, and Kom Ombo), Mr. Ez, was complete opposite. Unfortunately, his English was very limited and we often had trouble understanding him, which forced him to frustratingly (for us and for him) repeat same things multiple times. He mainly provided limited bare facts - years, names - and pointed out few things. We had to lean on nearby tour groups to listen to their guides' explanations. He also never even tried to keep the hustlers away from us so we constantly found ourselves being surrounded by aggressive sales people trying to push their stuff or asking for photos. On conclusion of our first day with him, we specifically asked him: "Will we see you again?" He replied, "No." Relieved, we happily paid him his tip and said Good-Bye. To our astonishment, we discovered the next morning that he was joining us for the remainder of the tour. Otherwise, we would have begged Ibrahim to replace the guide before it was too late. Instead, we ended up looking up facts online trying to understand things we were exploring, which I found unacceptable, given the reputation of the company, and my overall satisfaction with them.

Aside from the above, everything else provided by Egypt Promotion was wonderful. I would never forget our magic time cruising on a felucca down the Nile and watching sunset - the idea recommended by Ibrahim, in lieu of a show that was pre-booked but cancelled at the last minute. Overall, I can't think of a better company that could show us Egypt, only wish that I could timely avert having to deal with Mr. Ez for extended period of time.

Without hesitation, I would recommend Egypt promotion to anyone planning a trip to Egypt.

Thank you, Ibrahim and KimKim for this great adventure!

Activity Review
Pyramids, Sphinx , Salah El Deen Citadel and Old Cairo
Pyramids, Sphinx , Salah El Deen Citadel and Old Cairo
Cairo

Wonderful guide that made ancient Egypt come alive to us.

Quality of Experience
Guides, Drivers and Staff
Transport
Skillful driver able to confidently navigate chaotic Cairo traffic.
Local specialist: Ibrahim Elaref
Ibrahim
Ibrahim Elaref
Local specialist in Cairo | Replied on Dec 12, 2022

Hi Yuliya, Thank you so much for your kind words and for taking the time to write a review!
It has been a pleasure working with you to plan your trip to Egypt. I'm so glad you enjoyed your time in Egypt and all the schedule visits, It will be my pleasure to help with your future adventure.
Best regards, Ibrahim

Morocco did not disappoint! We experienced a ...
Morocco | Nov 11 - Nov 20, 2022

Laura
Laura M.
Jollyville, TX | Reviewed on Nov 29, 2022
Morocco did not disappoint! We experienced a beautiful country with amazing hospitality and a rich, vibrant culture. From the moment we stepped off the plane our itinerary was in motion with every step well coordinated and perfectly timed. A special kudos to our driver, Ahmad, who was extremely accommodating, friendly, and professional. Having a driver made travel easy, fun, and the Mercedes van was super comfortable. No worrying about pick-up, drop off, parking, etc. Local guides were... Read more

Morocco did not disappoint! We experienced a beautiful country with amazing hospitality and a rich, vibrant culture. From the moment we stepped off the plane our itinerary was in motion with every step well coordinated and perfectly timed. A special kudos to our driver, Ahmad, who was extremely accommodating, friendly, and professional. Having a driver made travel easy, fun, and the Mercedes van was super comfortable. No worrying about pick-up, drop off, parking, etc. Local guides were knowledgeable, prompt, and flexible. When we let them know our particular interests they were able to tailor our tours to meet our requests. Hafed in Fes and the food tour with Soufi in Marrakesh were definite high points. Each destination held a special fascination but highlights for me were the Desert Camp near Merzouga, the medina in Fes, and Ait Benhaddou. The Moroccan people were so generous to us and expressed genuine excitement to have tourists back after the pandemic.

Hotel Review
Orient Desert Camp
Merzouga

Great accommodations in an unforgettable location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Dec 07, 2022

Dear Laura,

Thank you so much for your great feedback. It is great to hear that you had the chance to experience what Morocco offers besides a touristy destination. I would also like to thank you for the smooth exchanges and your reactivity while we were preparing your trip which definitely helped me to suggest for you an itinerary and to better understand your expectations for your trip.
I would also like to thank you for taking the time to share with us your experience with our guides, driver and services suggested. Once more, I am very glad to hear that you enjoyed your trip.

Best,
Hakim

3 weeks in Patagonia
Patagonia | Oct 27 - Nov 17, 2022

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Jad T.
Colombia | Reviewed on Nov 29, 2022
Thanks to Erin and her team we managed to pull off the best 3 weeks itinerary in Patagonia on a very short notice. Experienced what both Chile and Argentina had to offer without worrying and planning any of the details. All was perfectly taken care off; from local transportations, hotels, meals, treks, tours, and guided tours..
Would highly recommend !
Jad Read more

Thanks to Erin and her team we managed to pull off the best 3 weeks itinerary in Patagonia on a very short notice. Experienced what both Chile and Argentina had to offer without worrying and planning any of the details. All was perfectly taken care off; from local transportations, hotels, meals, treks, tours, and guided tours..
Would highly recommend !

Jad

Hotel Reviews
El Establo B&B
Puerto Natales
Hostería Schilling
El Calafate
Hotel Lunajuim
El Chalten
Local specialist: Erin Wiley

What a great company!
Costa Rica | Nov 18 - Nov 28, 2022

M
Melinda A.
Fremont, CA | Reviewed on Nov 29, 2022
we are a family of four, and I have never booked with a travel agency before. My kids are now 12 and 13, and for our trip to Costa Rica, I thought I'd give it a try. Yuliana was lovely. We went back and forth many times making little adjustments to the itinerary, and talking about possible activities. Typically, our family just lands somewhere, and then tries to figure out what to do, and we never do as much because we are sitting in a hotel room trying to figure it out as we go... Read more

we are a family of four, and I have never booked with a travel agency before. My kids are now 12 and 13, and for our trip to Costa Rica, I thought I'd give it a try.

Yuliana was lovely. We went back and forth many times making little adjustments to the itinerary, and talking about possible activities. Typically, our family just lands somewhere, and then tries to figure out what to do, and we never do as much because we are sitting in a hotel room trying to figure it out as we go along.

This trip was so different. Everything was taken care of for us, and there was so little stress. Yuliana knows the country, and each of the hotels and "adventure" companies that are available, so I didn't have to worry, and research every single thing.

We will use these guys again. Why didn't we do this before??????? Give Kimkim a try!

Hotel Reviews
El Establo Mountain Hotel
Monteverde

This hotel gets 3 1/2 stars on tripadvisor, which is astounding to me. It's beautiful, the rooms are huge, and have a magnificent view, and it's not super expensive. We loved it the best of all of our costa rica hotels. I read through some of the reviews that gave the place 1 or 2 stars, and people were complaining about things like the bathroom being dark, or whatever. And we wonder why Americans get bad reputations as travellers. My kids and I loved this place. We had a room in the lowest building, so maybe that helped (ask for something low on the hillside.). However, we did see aboutis in the lawn, and we had giant french doors opening onto the lawn. It was heaven.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Espadilla Gardens Hotel
Manuel Antonio

Lovely hotel. We really enjoyed the location, since it's basically one of the closest hotels to the beach, as well as the the national park. Super easy to walk to the beach, and relax, or take a surf lesson. There is a bus stop, so if you want to go up the hill or to Quepos, it's like 350 colones to get on the bus, and it comes every 15 minutes. Super convenient. The rooms are small, but the air conditioning is good! The pool is warm, and the restaurant is at the sister hotel just down the road. Super convenient place to stay, and reasonable room rates.

Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Nov 29, 2022

Hi Melinda,

I hope you are well.
Thank you for taking the time to leave us this amazing review.
It was my pleasure to assist you during this process.
I hope you and your family had a great time in Costa Rica.
Maybe you could visit Costa Rica in the future. :)
Best regards from Costa Rica,
Yuliana

We had a wonderful time in Chile. Lorena plan...
Chile | Nov 12 - Nov 26, 2022

Gail
Gail M.
Maplewood, NJ | Reviewed on Nov 29, 2022
We had a wonderful time in Chile. Lorena planned an adventurous itinerary - city tours, San Pedro hikes, Easter Island wonders, and spectacular hiking in Torres del Paine. During the few times that a flight was rescheduled or the weather interfered with a tour, Lorena and Ignacio stepped up to save the day! We are very grateful to them for making this such a special family vacation. Read more

We had a wonderful time in Chile. Lorena planned an adventurous itinerary - city tours, San Pedro hikes, Easter Island wonders, and spectacular hiking in Torres del Paine. During the few times that a flight was rescheduled or the weather interfered with a tour, Lorena and Ignacio stepped up to save the day! We are very grateful to them for making this such a special family vacation.

Hotel Reviews
Renaissance Santiago Hotel
Santiago
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Casa de Don Tomás
San Pedro de Atacama
Authenticity & Character
best hotel in the area
Location
Staff
Cleanliness & Comfort
Hotel Taura'a
Hanga Roa

Sweetest owner - like staying with your aunt.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Holiday Inn Santiago - Airport Terminal
Santiago

great location for an early flight

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Carpa Manzano
Punta Arenas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Altiplanico Puerto Natales
Natales
Authenticity & Character
beautiful views
Location
Staff
Cleanliness & Comfort
relaxing and beautiful environment
Activity Reviews
Santiago City Tour
Santiago City Tour
Santiago
Quality of Experience
Guides, Drivers and Staff
Transport
Valley of the Moon Tour
Valley of the Moon Tour
San Pedro de Atacama
Quality of Experience
Guides, Drivers and Staff
Transport
Stargazing Experience
Stargazing Experience
San Pedro de Atacama

This was such a unique experience - the stars are amazing. Guides were incredibly knowledgeable and the use of telescopes was so much fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Hidden Baltinache Lagoons - Currently unavailable
Hidden Baltinache Lagoons - Currently unavailable
San Pedro de Atacama
Quality of Experience
Guides, Drivers and Staff
We had the most amazing guide!
Transport
Waterfalls Trek - Private tour
Waterfalls Trek - Private tour
San Pedro de Atacama

Very cool to see the geysers. Great guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Tour of Tatio Geysers
Tour of Tatio Geysers
San Pedro de Atacama

Great experience and guide.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to Viña del Mar & Valparaíso
Day Trip to Viña del Mar & Valparaíso
Chile

Really enjoyed touring these towns. Fantastic guide!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Tour to Ahu Akivi
Afternoon Tour to Ahu Akivi
Easter Island

Just an amazing experience to see these statues.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Tour of Torres del Paine National Park & Surroundings
Full-Day Tour of Torres del Paine National Park & Surroundings
Chile

Great overall view of park. Excellent guide.

Base Torres Hike
Base Torres Hike
Chile

Be prepared for a rigorous hike with lots of changes in weather.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Nov 30, 2022

Many thanks for the kind words, Gail. It is great to know everyone had a good time while in Chile, it was definitely a very diverse trip and hopefully with many memories to treasure.
Best always,
Lorena

Great Trip to Greece!
Greece | Jun 11 - Jun 25, 2022

Serena
Serena M.
Eagle, ID | Reviewed on Nov 29, 2022
I can not believe it has taken me so long to write this review! Two families with teenagers worked with Dimitris to plan a tour to Greece and it was amazing!! We did a mix of "must see items" and things that Dimitris recommended as a part of a local tour. We had an amazing time! Thank you! Read more

I can not believe it has taken me so long to write this review! Two families with teenagers worked with Dimitris to plan a tour to Greece and it was amazing!! We did a mix of "must see items" and things that Dimitris recommended as a part of a local tour. We had an amazing time! Thank you!

Hotel Reviews
Plaka Hotel Athens
Athens

THE VIEW FROM THE ROOFTOP!!! Ate dinner up on top 2 times in 2 days! Breakfast was great and the location was fantastic!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Divani Hotel Meteora
Kalampaka

Loved this hotel - was so comfortable and nice! Food was great! Breakfast had a good variety and the pool was fantastic!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hermes Hotel
Athens

Nice hotel, great location, clean and friendly

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adriani Hotel
Naxos Town

Locally owned and operated - you will not come across a better breakfast in all of Greece!!! The owner was so helpful and the location of the hotel was within walking distance of everything you would need. Naxos is amazing!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
4 stars for the comfort as it would have been nice to have had blankets in the rooms. There were only sheets and while it was summer with the air conditioner a light blanket would have been nice.
Petinaros Hotel Mykonos

Nice hotel but the location was a little far with kids in tow. The trip up/down the hill got a little tiring. The hotel rooms and accommodation were nice and the services like laundry were a life saver.

Authenticity & Character
Location
Far away from the center of town with a long uphill hike
Staff
Cleanliness & Comfort
Local specialist: Dimitris Zografos
Dimitris
Dimitris Zografos
Local specialist in Athens Vouliagmeni Greece | Replied on Nov 30, 2022

Hello Serena thank you so much 😊! So happy to read your review!

Best trip ever!
South Africa | Nov 17 - Nov 28, 2022

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Parinaz A.
Los Gatos, CA | Reviewed on Nov 29, 2022
First we were so skeptical cause we didnt know kimkim.com. Now that we are back, we have been recommending to everyone ! We had an amazing time. Everything was so well planned. We could have never done such a great job ourselves. we have decided to use kimkim.com to any upcoming trip. Lucy and her team were so kind to accommodate any request we had. They had planned everything perfectly. Great communication. Read more

First we were so skeptical cause we didnt know kimkim.com. Now that we are back, we have been recommending to everyone ! We had an amazing time. Everything was so well planned. We could have never done such a great job ourselves. we have decided to use kimkim.com to any upcoming trip. Lucy and her team were so kind to accommodate any request we had. They had planned everything perfectly. Great communication.

Hotel Reviews
Chacma Bush Camp
Phalaborwa

Great time! This safari is super luxury. Henry and Nadim and rest of the staff were all so welcoming and accommodating. We saw all big 5 in one day :) Amazing room, amazing safari experience and great food. We highly recommend this place.

Authenticity & Character
Location
Staff
They are so welcoming you feel like they are all part of family.
Cleanliness & Comfort
Peninsula Hotel
Cape Town

Great hotel for families. Our room was facing the ocean, I didnt even want to leave our balcony. We had 2 bedroom, 2 bath; its awesome location. downstairs they have a game room where kids can stay as long as needed; they will take care of them. My kids are older, they liked xbox and PS there.

Authenticity & Character
Location
Near beach, stores, restaurants, hop on and off bus station.
Staff
Cleanliness & Comfort
Local specialist: Lucy Berndt
Lucy
Lucy Berndt
Local specialist in Cape Town | Replied on Nov 30, 2022

Good day, welcome back home! Thank you for taking the time to review all the properties and our guest service, it is much appreciated.
We loved having you here with us, thank you for letting us take care of you!
Stay well, and hope to see you again in the near future.
Thanks
Lucy

Family trip to Portugal - WOW, thanks to Marta Trzeciakows...
Portugal | Nov 20 - Nov 28, 2022

J
john f.
Kansas City, MO | Reviewed on Nov 29, 2022
Our destination specialist, Marta Trzeciakowska was amazing and did a great job in planning; reacting to our itinerary change requests, responded to any questions in a timely manner (very responsive), and available to assist when last minute coordination was required to unavoidable weather implications. During our 9-day trip to Portugal, 3 days in Porto and 6 days on the island of Madeira, each and every planned event was amazing - a lifetime of memories. The guides who hosted our family... Read more

Our destination specialist, Marta Trzeciakowska was amazing and did a great job in planning; reacting to our itinerary change requests, responded to any questions in a timely manner (very responsive), and available to assist when last minute coordination was required to unavoidable weather implications.

During our 9-day trip to Portugal, 3 days in Porto and 6 days on the island of Madeira, each and every planned event was amazing - a lifetime of memories. The guides who hosted our family of 7 on walking tours with various food tastings, wine tasting events in both the Douro Valley and Madeira, site seeing across the beauty of Madeira that included 4-wheel off road fun and mystical/magical views ...just cannot compliment enough on their fun personalities, flexibility, joy and laughter enjoyed by all.

Ce'lia Dias led a tour of Porto while raining, and yet the rain did not matter due to sites seen, fun and vibrant personality and flexibility due to late weather arrival.

Nelson spent about 8 hours with our family (7) leading the site seeing, wine tasting and family hosted meal through Douro Valley. What a day and the intimate experience of a meal and sharing Port/wine with a local experience was amazing.

While on the island of Madeira, two amazing day trips were enjoyed in 4-wheel drive vehicles (adventuremadeira.com) to Porto Moniz, Seixal's lava pools and Cabo Girao glass balcony with 580+ mt drop.... aaaaaahhhhhhhh. Francisco was our tour guide for 2 days and was Amazing - 5-stars!!! He was accomodating to needs of family members, flexible, so much fun and entertaining while throughout the events which also included a 4-wheel journey that was exhilarating and yet safe.

I can go on and on, Jacqueline led the family on a walking tour of the city market which concluded with a cooking experience which included savory food, wine, a delicious dessert and a chef who was skilled, artistic, creative and led us through a mouth-watering experience of delicious dishes.

This was our second trip planned and coordinated by Kim Kim. The first was a 9-day trip through Greece. Both have left us with lifetime memories and I highly recommend the organization as a trust worthy group with fantastic specialists and Services.

Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Nov 29, 2022

John & family, this review leaves me almost speechless. It truly was a pleasure working with you to create this fantastic trip. Thank you so much for taking this much time to go into detail about all the services, we thrive to prepare the best experiences for you. I will be forwarding this message to all the guides you had during the trip. Let me know if you plan another amazing trip to Portugal or Spain in the future. Warmest regards, Marta :)

Fantastic Trip Because of Ashley at Kim Kim
Thailand | Nov 12 - Nov 26, 2022

K
Kristin F.
Lawndale, CA | Reviewed on Nov 29, 2022
Working with Ashley at Kim Kim was a fantastic experience that led to a fantastic trip. It was a last minute decision to go to Thailand and Ashley at Kim Kim made it come to life. It was so easy and quick, within 3 days, Ashley had created the perfect itinerary for me. She had provided a great itinerary originally and answered my questions in a timely fashion so that I felt really good about booking the trip. The trip itself was fantastic because of all of the work Ashley had done... Read more

Working with Ashley at Kim Kim was a fantastic experience that led to a fantastic trip.

It was a last minute decision to go to Thailand and Ashley at Kim Kim made it come to life. It was so easy and quick, within 3 days, Ashley had created the perfect itinerary for me. She had provided a great itinerary originally and answered my questions in a timely fashion so that I felt really good about booking the trip.

The trip itself was fantastic because of all of the work Ashley had done and the great guides Kim Kim provided. At every destination, the guides and drivers were there to greet me. The hotels met or exceeded my standards. The amount of time I spent in each destination was "just right".

Both of my guides in Bangkok (Tanny) & Chiang Mai (Rung) made my visit to both places very special. They taught me about the culture, introduced me to new foods, and shared with me the history of their cities.

The entire trip was memorable, but some of the highlights were:
-evening food tour in Bangkok
-floating market & railroad market
-feeding & cleaning the elephants at an elephant sanctuary
-relaxing on a beautiful beach

I highly recommend using Kim Kim for traveling to Thailand.

Hotel Reviews
True Siam Rangnam Hotel
Phayathai, Rajthevee, Province

The bed is comfortable and the rooms are very quiet so you'll get a great nights sleep. I didn't spend much time in the hotel other than for spending the night, so it was great for that purpose. There are also several options for massages and eating within walking distance. As a solo traveler, I felt very safe staying at the hotel and walking in the area by the hotel in the evenings. The rooms are pretty basic and the breakfast has several options and the food was okay. You have to provide a 1000 Baht Cash deposit upon check-out, which was not something I had expected or have ever been asked to do at other hotels.

Authenticity & Character
Location
safe and lots of options for eating & massages
Staff
Cleanliness & Comfort
De Charme Hotel
Amphoe Muang, Si Phum, Chiang Mai

Cute hotel and room with comfortable bed. Location was great for walking to restaurants, coffee shops, shopping, and massages. Great breakfast spread in the morning. Lovely common areas to hang out in (outside, inside, and pool). Felt very safe as a solo traveler walking in the day & evening to restaurants, shops and massages. Recommend asking for a room that is not facing the front of the hotel because the street can get a little noisy during the night.

Authenticity & Character
Location
easy to walk to everywhere, lots of temples nearby
Staff
Cleanliness & Comfort
Krabi Chad Resort

Good size room with view of the bay. Comfortable bed and great night sleep. Staff was extremely helpful. Good breakfast spread in the mornings. Enjoyed the pool. About a 10-15 minute walk from the beach/heart of town, but plenty of restaurants and massage studios within 5 minutes of hotel.

Authenticity & Character
Location
closer to the beach, but it was probably more quiet because of the location
Staff
Cleanliness & Comfort
Phi Phi Natural Resort
Krabi

If you are looking for a beautiful, relaxing get away off the beaten path for a couple of days, this is a great choice. beautiful setting, it is located at the northern most point of Phi Phi. I loved the look and set-up of the room and direct access to the water. Comfortable bed and very quiet - great night sleep. The breakfast options in the morning are great. The staff was eager to help and made sure you were on time for excursions and pick-ups. There is a dive shop nearby if you plan to do diving (but no diving on thursdays). the resort is somewhat remote, but you can walk to Phi Phi village (highly recommend & about 40 minutes) for additional restaurant and massage options and limited shopping). You can take boats to Tonsai, but the less expensive option has a limited schedule and the long tails are somewhat expensive. I did the 6 hour island tour and it was not worth it (should have done more research on scheduled a different tour in Tonsai). Restaurant options are limited and the hotel restaurant is relatively expensive (lots of food choices and okay, not great). Would not recommend the massage services provided at Erawan.

Authenticity & Character
Location
it was absolutely beautiful, but off the beaten path and services were relatively limited & expensive
Staff
Cleanliness & Comfort
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Nov 30, 2022

Hi Kristin,
Thank you so much for leaving us such a detailed review that motivates our team a lot. It's was my pleasure to host you on this trip.
We are so happy to hear that you have enjoyed your trip. We work hard on delivering excellent service and memorable experiences for our travelers. Thank you so much for choosing us for this trip to Thailand! I hope to see you on the next vacation to South-east Asia in the future.
Warmest regards <3
Ashley

Two Weeks in Morocco
Morocco | Nov 10 - Nov 22, 2022

Kris
Kris C.
De Soto, MO | Reviewed on Nov 29, 2022
What an amazing introduction to Morocco! We could not have been happier with our experience planning (and replanning due to Covid) this experience with Sharon. She was knowledgeable, patient and kind and became a friend during the process. When the trip finally happened, it was everything we had hoped for and then some. Yassine, our guide, was fantastic from the minute he met us at the airport. We got to see a bit of Casablanca before heading out to Rabat. From there it just kept getting... Read more

What an amazing introduction to Morocco! We could not have been happier with our experience planning (and replanning due to Covid) this experience with Sharon. She was knowledgeable, patient and kind and became a friend during the process. When the trip finally happened, it was everything we had hoped for and then some. Yassine, our guide, was fantastic from the minute he met us at the airport. We got to see a bit of Casablanca before heading out to Rabat. From there it just kept getting better and better. The variety of trip, from the ethereal blue city of Chefchaouen, to the ancient Medina of Fez, to the GORGEOUS Sahara Desert, and the endless vibrant energy and colors of Marrakech….it’d be hard to pick a favorite part. Even the riads we stayed in were so far beyond our expectations….every single one. And even though Yassine was always full of interesting facts and insights, they also provided specialized local guides in some of the cities that guided us through back streets and ancient narrow passageways to tiny hidden local gems and old family shops we would never have found on our own. And we’re glad we did 2 weeks instead of only 1; there was SO much to see and do and it still felt like we were rushing. Two weeks allowed us to have a free day every now and then to just meander the streets on our own and get a better feel for the places. If you’re considering Morocco, Morocco Immersion is the perfect company to work with. Thank you, Sharon!!!!!

Hotel Reviews
Chez Ichou
Dades Gorge

Beautiful! Lovely staff!

Authenticity & Character
Staff
Cleanliness & Comfort
Riad Maison Du Sud
Essaouira

Cutest of all the riads we’ve had! If you can handle stairs, it is magical! The room was more like an apartment, with the bed in a loft. Beautiful tile work and art and attention to detail everywhere. Centrally located in the old Medina and staff was very friendly. Absolutely LOVED this place!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel des Oudaias
Rabat

Gorgeous character, lovely staff, clean and so comfortable!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Madu Desert Camps
Merzouga

So far above and beyond my expectations!!!! Wish we would’ve stayed another night! You are in for a TREAT if you stay here!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Hicham
Chefchaouen

Could not have been happier with everything about this place!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on Nov 29, 2022
Oh Kris! Thank you so much for the wonderful review. We are beyond thrilled to hear that your long anticipated trip exceeded your expectations! I'm also super happy that Abdou and I got to meet you both while you were here in the Valley of Roses. And thanks again for the beautiful coffee mug (and for giving me first pick). It is almost too pretty to use! At this point in my response, I normally say "keep in touch", but I know that we will! Be sure to tell us when your travels bring you to... Read more

Oh Kris! Thank you so much for the wonderful review. We are beyond thrilled to hear that your long anticipated trip exceeded your expectations! I'm also super happy that Abdou and I got to meet you both while you were here in the Valley of Roses. And thanks again for the beautiful coffee mug (and for giving me first pick). It is almost too pretty to use!

At this point in my response, I normally say "keep in touch", but I know that we will! Be sure to tell us when your travels bring you to the East Coast and if we aren't in Morocco we will make an effort to come meet you!

Thanks again for everything!
Take Care,
Sharon, Abdou, Yassine, and the rest of the Morocco Immersion family

Perfect Chilean Adventure
Chile | Nov 21 - Nov 26, 2022

ashley
ashley c.
Roswell, GA | Reviewed on Nov 29, 2022
When we decided to take last minute Thanksgiving trip to Chile with our 4 kids (22 - 12)I wasn’t sure where to start. Fortunately we found Kimkim and Lorena!!! Lorena helped us craft the perfect vacation full of adventure, history and unforgettable moments at a great value. A truly seamless experience which included 4 airport transfers, 2 in country flights, 3 hotels, 2 days touring the area with our amazing guide Victor, whitewater rafting, fjord kayaking, volcano trekking and penguins... Read more

When we decided to take last minute Thanksgiving trip to Chile with our 4 kids (22 - 12)I wasn’t sure where to start. Fortunately we found Kimkim and Lorena!!! Lorena helped us craft the perfect vacation full of adventure, history and unforgettable moments at a great value. A truly seamless experience which included 4 airport transfers, 2 in country flights, 3 hotels, 2 days touring the area with our amazing guide Victor, whitewater rafting, fjord kayaking, volcano trekking and penguins 😍

As a family which travels internationally on multiple occasions, we had never engaged a service to help coordinate our trips. However, our entire family has agreed based on Lorena and the incredible Kimkim vendor partners we can’t imagine taking another trip without them.

16 thumbs up and as many stars as possible!

Hotel Reviews
Holiday Inn Santiago - Airport Terminal
Santiago

The nicest airport hotel we’ve ever seen. A perfect blend of convenience, comfort and vibe literally 5 steps outside the terminal.

Authenticity & Character
Location
Staff
Desk staff when we checked in at midnight were so helpful and engaged.
Cleanliness & Comfort
Best shower and beds of our whole trip
Renaissance Santiago Hotel
Santiago

Great customer service! When we arrived after a 8 hour flights before check-in time, the front desk suggested us refreshing in the spa and having lunch at the beautiful restaurant. Both ideas were fantastic and helped us settle into our vacation.

Authenticity & Character
Location
Close to dining options
Staff
Cleanliness & Comfort
Solace Puerto Varas
Puerto Varas

Clean, convenient and a perfect base for our Chilean adventures. The hotel restaurant was a big hit for dinner on a night we were too tired to venture out.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Rafting on the Petrohué River
Rafting on the Petrohué River
Chile

What a great outfitter in the most amazing setting imaginable. The guides were all so fun and extremely professional. Highly recommend and the beers afterwards were well deserved!

Quality of Experience
Perfect mix of professional and fun
Guides, Drivers and Staff
We loved all the team but our guide Chris was especially engaging
Transport
They picked us up at our hotel on time and dropped us back after. Made the whole day super easy.
Kayaking on Reloncaví Fjord
Kayaking on Reloncaví Fjord
Puerto Varas

If you like adventuring and want to engage with the mostly lovely locals ever, this is your trip. Our day was a little windy so the athletic demand was higher than anticipated but so worth it. The lunch break at Yolanda and Juan Carlos’ farm was magical. Our kids (22, 18,17 & 12) had the chance to see up close the beauty of living in connection with the land. Walking around the property proved to be high on everyone’s list of favorite things on our amazing Chilean adventure.

Quality of Experience
Guides, Drivers and Staff
Our guides were so engaged and informative. We loved them.
Transport
Seem less pickup and return to our hotel in Puerto Varas
Explore Chiloé Island & Puñihuil Penguin National Reserve
Explore Chiloé Island & Puñihuil Penguin National Reserve
Puerto Varas

History, beauty and penguins!!! Our day with Victor, the most amazing guide ever, was incredible. His knowledge on the history of the area, Chile and the environment gave our group so much more than we could have imagined. Fortunately we had him for 2 days and by the end felt like Victor was part of our family! The day trip was so special - would definitely recommend.

Quality of Experience
Guides, Drivers and Staff
Victor (our guide) and Sandro (our driver) we’re so easy to be with and responsive to our interests and needs. The casual pace was perfect and they really picked up on what our group was interested in learning and seeing.
Transport
Clean, safe and temperature controlled vehicle
Day Trip to Vicente Pérez Rosales National Park
Day Trip to Vicente Pérez Rosales National Park
Chile

For our final day in Puerto Varas we hiked volcanos, saw waterfalls and toured a lake with no roads. Let’s just say it didn’t disappoint! It was our second day with our wonderful guide and driver team, Victor and Sandro, and we were all ready to explore. The mix of history, area knowledge and incredible beauty was remarkable. We toured all day and then went straight to airport in Puerto Montt to head back to Santiago. A great last day!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Nov 29, 2022

Your review brightened my day... thanks, Ashley!! I loved planning your trip, packed with fun activities for the entire family. I appreciate your trust in us and look forward to maybe planning another visit to a different part of Chile. Take much care,
Lorena

One week trip to Spain in November
Spain | Nov 19 - Nov 26, 2022

Kim
Kim G.
Chicago, IL | Reviewed on Nov 29, 2022
kimkim set us up with Alfonso, who did a wonderful job helping us plan our one week trip to Spain in November. We spent time in Barcelona, Cadaqués and Menorca and lucked out with only having rain one evening and temps in the low 60’s. In Barcelona we loved our bike tour and the tour of Sagrada Família. We also went to Parc Guél and did a tapas tour the last night in the Gothic Quarter. Our guide for the bike tour and tapas tour was George and he was very funny and knowledgeable about the... Read more

kimkim set us up with Alfonso, who did a wonderful job helping us plan our one week trip to Spain in November. We spent time in Barcelona, Cadaqués and Menorca and lucked out with only having rain one evening and temps in the low 60’s. In Barcelona we loved our bike tour and the tour of Sagrada Família. We also went to Parc Guél and did a tapas tour the last night in the Gothic Quarter. Our guide for the bike tour and tapas tour was George and he was very funny and knowledgeable about the history and architecture of Barcelona. In Cadaqués we did a 10 mile hike along the coast with Alfonso as our guide. It was a besutiful hike and the weather was perfect for it. Most of the shops in town are closed during this time but it was nice to have less crowds and just be able to explore the beautiful streets and relax. In Menorca we went on a horseback ride along the coast and had time to explore Ciutadella and Mahon. If I were doing it over I would save the island for a separate or longer trip because I would have liked more time in Barcelona. We wanted to see as much as we could though so we added it in. Overall kimkim was very easy to work with, very responsive and helped us set up and incredible trip for our family of four. We are already talking about where we might like to go next in Spain and would definitely use them again.

Activity Reviews
Visit Park Güell & Sagrada Família
Visit Park Güell & Sagrada Família
Barcelona

I enjoyed Sagrada Família the most because it is such an incredible sight. I recommend the guided tour because you learn so much more about why he designed things the way he did. You receive headphones so you can hear the guide without her having to shout. Parc Guél was crowded so I can’t even imagine how it is in the summer.

Quality of Experience
Guides, Drivers and Staff
Transport
Horseback Riding in Cala Mitjana
Horseback Riding in Cala Mitjana
Menorca

This was a wonderful way to explore the coastline and see a beautiful beach not accessible by car. Our Spanish is limited and our guide did not speak English. We wish we spoke Spanish better so we could have communicated with our guide more during the trip.

Quality of Experience
Guides, Drivers and Staff
Transport
hiking the Gr-92 Camí de Ronda
hiking the Gr-92 Camí de Ronda
Cadaqués

Beautiful views, great exercise. There is some steep uphill but it is not too long and definitely worth it. We enjoy hiking and it was a great way to get outside and see some amazing scenery. November is a perfect time for this because we could wear shorts yet were not too hot.

Quality of Experience
Guides, Drivers and Staff
Transport
Evening Tapas Walk in Barcelona
Evening Tapas Walk in Barcelona
Barcelona

We were originally thinking we would be going to more than one restaurant to try out tapas but this tour is a walk around El Born and you dine at one Tapas restaurant. Our restaurant was right by the Picasso Museum. I cannot remember the name of it but was very good. Our guide George was wonderful.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Gothic Quarter Walk
Private Gothic Quarter Walk
Barcelona

The Gothic Quarter is an amazing place to walk around and just get lost, but luckily with our guide we didn’t have to get lost. Ha. Jorge was so knowledgeable and familiar with the area and it’s history. This was a favorite part of our trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Barcelona Bike Excursion with Cava
Private Barcelona Bike Excursion with Cava
Barcelona

I enjoyed this a lot because we were able to see many different neighborhoods and make it down along the water as well. It was an easy bike ride and our guide was great. It might not be as enjoyable in summer with hot temps and big crowds but November was perfect for it.

Quality of Experience
Guides, Drivers and Staff
He was funny, very knowledgeable, had an iPad to show us pictures of some of the areas in the past and was great with our teenagers.
Transport
We enjoy biking and it is a great way to see a lot of the city and take breaks along the way.
Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Nov 30, 2022

It was nice sharing a couple of days with all of you.
I hope your review helps other travelers get a better idea of our territory in case they want to visit us.

Warm regards!

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