Kimkim Trip Reviews

4.8
Based on 17,449 ratings
Read 17,449 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Amazing Jordan
Jordan | Feb 12 - Feb 17, 2023

D
David S.
United Kingdom | Reviewed on Feb 27, 2023

An amazing experience. Guides at Jerash and Petra very knowledgeable, clear and friendly. Our driver Mo'ayad was full of information, made us feel very welcome and in safe hands. Abu Mishal entertained us on the desert tour. Jordan was full of unexpected delights and very varied.

Local specialist: Raísa Jorge

Iceland Adventure
Iceland | Feb 15 - Feb 22, 2023

B
Beth B.
India | Reviewed on Feb 27, 2023
Best excursion was visiting the ice caves with David! He was knowledgeable, funny, and extremely safety oriented. We all felt comfortable and got to experience the awesome beauty of the caves. All of the hotels recommended from Silvia were clean and in great locations. The staff was extremely attentive to our needs. Silvia was great! She checked in with us throughout the trip and reassured us when the gasoline strike occurred. She kept us informed of weather reports and was flexible with our... Read more

Best excursion was visiting the ice caves with David! He was knowledgeable, funny, and extremely safety oriented. We all felt comfortable and got to experience the awesome beauty of the caves. All of the hotels recommended from Silvia were clean and in great locations. The staff was extremely attentive to our needs. Silvia was great! She checked in with us throughout the trip and reassured us when the gasoline strike occurred. She kept us informed of weather reports and was flexible with our reservations when needed. We would highly recommend!

Hotel Review
Berjaya Hotel Vík
Vík

The staff woke us up at night (with our permission) when the Northern Lights were visible so we didn’t miss anything!

Authenticity & Character
Location
Staff
The front desk staff was exceptionally nice!
Cleanliness & Comfort
Activity Review
Vatnshellir Lava Cave Tour
Vatnshellir Lava Cave Tour
Iceland
Quality of Experience
Guides, Drivers and Staff
Local specialist: Silvía Ástvaldsdóttir
Silvía
Silvía Ástvaldsdóttir
Local specialist in Sweden | Replied on Mar 10, 2023

Hi Beth!

Thank you so much for the review and our conversations during your trip, I really appreciated the updates as well. I'm thrilled you all had an amazing journey in Iceland :)

Until next time,
Silvia

An experience we’ll never forget to the Galapagos!
Galapagos Islands | Feb 9 - Feb 20, 2023

B
Brian G.
Stoneham, MA | Reviewed on Feb 27, 2023

We were completely satisfied with our experience! Alvaro made everything perfect, was always accessible, helped with last minute questions and changes and even set up our last day with a very unique Ecuadorian agave tasting! As the cherry on top, Alvaro wrote us a hand written note, drew us an amazing picture of Galapagos blue footed boobies and gave us a champagne and chocolate strawberry send off completed with rose petals and towel swans on the bed. We couldn’t have asked for more from our birthday and engagement celebration. Thank you kimkim and especially to Alvaro!!

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Feb 27, 2023

I´m so happy that the experience was great!
Warm hugs from your local friend

What separates the excellent from the merely ...
New Zealand | Feb 18 - Feb 26, 2023

James
James L.
Gresham, OR | Reviewed on Feb 27, 2023
What separates the excellent from the merely very good is how they deal with problems. Sabina came through in spades.
Cyclone Gabrielle arrived the week before our arrival and disrupted our itinerary.
She worked overtime to ensure our trip was still wonderful.
While others were struggling with reservations and ferry crossings, everything went smoothly for us.
In addition, the hotels Sabina booked were great. As we had asked, she booked at various price points from moderate to...
Read more

What separates the excellent from the merely very good is how they deal with problems. Sabina came through in spades.
Cyclone Gabrielle arrived the week before our arrival and disrupted our itinerary.
She worked overtime to ensure our trip was still wonderful.
While others were struggling with reservations and ferry crossings, everything went smoothly for us.
In addition, the hotels Sabina booked were great. As we had asked, she booked at various price points from moderate to luxury.
Each was unique and lovely. In no way were they cookie cutter rooms.
Finally, Sabina worked hard to include all the activities we wanted.
In conclusion we recommend Kim-Kim and Sabina very highly.

Activity Review
Hukafalls Jet
Hukafalls Jet
New Zealand

An adrenaline rush.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sabina Din
Sabina
Sabina Din
Local specialist in Wanaka | Replied on Mar 13, 2023

Hi James,

I appreciate your lovely words. I'm happy knowing you both had a great trip, and that we were able to eradicate any issues ahead of time and keep your trip as smooth as possible :)

Our 2 weeks in Argentina
Argentina | Feb 11 - Feb 25, 2023

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Michael B.
New Rochelle, NY | Reviewed on Feb 26, 2023
Our vacation was cancelled twice due to Covid but Lucas remained constant with us and helped us plan a terrific trip. All the airport transfers, hotels and excursions worked out as planned and most were outstanding. There are a couple of things we might have done differently but most of that is on us for perhaps not either communicating properly to Lucas or fully understanding his planning. Specifically, there was a national holiday in Buenos Aries 2 of the 3 days we were there. One of our... Read more

Our vacation was cancelled twice due to Covid but Lucas remained constant with us and helped us plan a terrific trip. All the airport transfers, hotels and excursions worked out as planned and most were outstanding. There are a couple of things we might have done differently but most of that is on us for perhaps not either communicating properly to Lucas or fully understanding his planning. Specifically, there was a national holiday in Buenos Aries 2 of the 3 days we were there. One of our city days was a Tuesday and all the museums were closed; we did not know they would be. And our estancia day, while truly unique, was different from our expectations. Since one of us is fluent in Spanish it was okay; otherwise it would not have been. in Mendoza, we did not know that many wineries required reservations and many were booked during out time. Notwithstanding those things, overall everything Lucas suggested was very good and we have a lovely trip. The hotels and excursions in El Calafate and Chalten were great. The boutique hotel in BA was very nice; they voluntarily changed our room for the last 2 nights, which was to a much nicer room. Cavas Wine Lodge was amazing. All properties provided very nice breakfasts, very helpful staff and were very clean and well run. Lucas responded immediately on What's App to any questions, including on weekends. He did an excellent job.

Hotel Reviews
Cavas Wine Lodge-Relais & Chateaux
Agrelo

Lived up to expectations, from the private casita with the private plunge pool to the rooftop seating area with fire place to the outdoor shower to a very spacious indoors. Excellent breakfasts include. Delicious food for dinner. If you stay multiple nights the dinner menu doesn't change so that is one thing to know. Also, we did not know we needed to make winery reservations in advance. It all worked out well in the end. We chose not to do excursions such as trekking, rafting or horse riding because we had one them in southern Patagonia, but we did not know to do any of them required a drive ranging between 30 minutes to 2 hours. We also did not go to visit Mendoza City.

Authenticity & Character
Such a beautiful place, the grounds are vines, the outdoor seating is great. The outdoor dining is perfect. The art and decor beautiful.
Location
Lujan de Cuyo is about 45 mins from Mendoza and one hour north of Uco Vally. We found it a perfect location for visiting vineyards. The property itself is beautiful and the views are amazing.
Staff
Very helpful. Uses What's App to communicate - worked great. Plenty of English spoken.
Cleanliness & Comfort
Loved the casista.
Be Jardin Escondido by Coppola
Buenos Aires

This is a truly charming boutique hotel. They provide free espresso via Lilly machine in the common area which we made use of. There is a small pool we did not use, but seemed it could be used, in a very nice courtyard (buggy in early evening). Our first room had a very poor shower spray and they could not fix it. They moved us to a second room (this was something they told us they would be doing upon check in, we don't know why). They told us they would move us for our last night but actually we moved for our last 2 nights. The second room was much larger and had a private balcony, which was very nice. Breakfast was very good.

Authenticity & Character
Coppola hotel with all that charm.
Location
In a very convenient part of Palermo Soho. Easy walk to many restaurants (and delicious ice cream)
Staff
Did there very best to be very helpful
Cleanliness & Comfort
Only the shower problem kept this from being a higher rating
Senderos Apart & Suites
El Chaltén

Chalten is very small town so this location was very fine, just 2 minute walk to the main street. At the same time, it was off the main street so it was quite and very close to gently trekking. It seemed to be a new property and it was in very good condition. Very nice breakfast, only that for the first 2 days no one offered a hot breakfast and we did not know it was an option. On the 3rd day it was offered and certainly very nice. The hotel provided a welcome drink for each of us at its bar; very nice. We had 2 loads of laundry done, each returned same day. The hotel changed US $ to pesos. Our room overnight was hot, which we managed with open windows. There are radiators for heat but nothing for cooling. However, it was fine. We were there in February (still summer).

Authenticity & Character
Very nicely appointed although bar area seating was low to the ground stools, not chairs.
Location
Liked that is was just a bit off the main street. No hill to climb, short easy walk
Staff
All front desk, bar and restaurant staff very nice and spoke enough English. One of us fluent in Spanish.
Cleanliness & Comfort
Xelena Hotel & Suites
El Calafate, Santa Cruz

New wing room very nice with wonderful lake view. Very nice breakfast, very helpful front desk. Nice bar. Good service with box lunches. Requires either use of hotel shuttle or taxi to get to town but not a problem. I would stay here again for sure

Authenticity & Character
Very nice in new wing. Very clean property. Great staff
Location
Great view of Lake Argentino
Staff
Polite, helpful, English speaking
Cleanliness & Comfort
Local specialist: Lucas Kambic
Lucas
Lucas Kambic
Local specialist in Buenos Aires | Replied on Feb 27, 2023

Hi Michael, thank you for your review and kind words! and for your patience, as you said, this trip was cancelled a few times due to Covid. I´m happy to know you had a great time in our country, I hope you can return soon to South America! =) send my greetings to Betty, all the best! Lucas

Amazing 14 day vacation!
South Africa | Feb 10 - Feb 23, 2023

L
Leonard H.
Bismarck, ND | Reviewed on Feb 26, 2023
Lize correspondence and attention to detail was perfect. The itinerary worked out amazingly well.
Victoria Falls was beautiful and guide Ernie was patient and thorough. Zambezi sunset cruise was relaxing and hippos a plus. Boma dinner entertainment was fun and Mopani worm a little chewy.
Cape Town accommodations at Victoria & Alfred hotel were ideal on the Victoria wharf area. Many available restaurants a short distance away associated with shopping mall. Unable to visit Table Top...
Read more

Lize correspondence and attention to detail was perfect. The itinerary worked out amazingly well.
Victoria Falls was beautiful and guide Ernie was patient and thorough. Zambezi sunset cruise was relaxing and hippos a plus. Boma dinner entertainment was fun and Mopani worm a little chewy.
Cape Town accommodations at Victoria & Alfred hotel were ideal on the Victoria wharf area. Many available restaurants a short distance away associated with shopping mall. Unable to visit Table Top mountain due to high winds and cloud cover.
First visit to South Africa and safari trips were amazing. We went to two different game preserves & lodges. Hostess Kelly at Elephant Plains lodge was very accommodating and safaris guide Dennis/tracker Dumi found so many animals Lions, elephants, rhinos, zebra, hyenas, leopards and wild dogs to mention a few. Staff always available and friendly.
Our final lodge Thabamati Luxury Tented Camp was unbelievable and a special experience. The hostesses Mich & Lorna were there to greet us on arrival from every safari with wet cloths and drinks. Intimate camp with only 8 guests and service & food was amazing. Guide Charel and tracker Caswell were so knowledgeable and helpful. You could tell they really loved their job. Simply an awesome experience. Thank you!!

Local specialist: Lize Enderstein
Lize
Lize Enderstein
Local specialist in Cape Town, South Africa | Replied on Feb 27, 2023

Dear Leonard,
Thank you for your wonderful, detailed and great trip feedback.
I am delighted to hear that you enjoyed your trip and had a good time in Cape Town, wildlife sightings on safari sounded amazing and enjoyed Victoria Falls.
Hope to see you return soon.
Take care and keep well.
Best Regards, Lize

Thanks for a great trip to Costa Rica!
Costa Rica | Feb 11 - Feb 19, 2023

R
Ruth G.
Charlottesville, VA | Reviewed on Feb 26, 2023
From organizing through the trip itself all went smoothly and gave us a great experience! This was our first time organizing travels using a travel service - but won't be the last. We particularly appreciate Bryan arranging for small group tours - versus large groups that we saw along the way. At times it was just us and our guide - fabulous! The guides were wonderful, knowledgeable and enthusiastic about the terrain and wildlife - which is infectious. Special appreciation to Socio of... Read more

From organizing through the trip itself all went smoothly and gave us a great experience! This was our first time organizing travels using a travel service - but won't be the last. We particularly appreciate Bryan arranging for small group tours - versus large groups that we saw along the way. At times it was just us and our guide - fabulous! The guides were wonderful, knowledgeable and enthusiastic about the terrain and wildlife - which is infectious. Special appreciation to Socio of Endemic Birds - truly a standout in terms of depth of knowledge (in fact, he has trained many other guides). Our favorite accommodation was Hacienda Baru (near Dominical). This was "homey", complete with a lovely outdoor cafe that served great food that was cheaper than eating in town, and has fabulous nature trails on the grounds. We enjoyed having iguanas visit us during b'fast. Without leaving the property we were able to enjoy a bird watching tour and zip lining. We were happy that we only spent one night near Manuel Antonio Park - the crowds there were overwhelming. Special thanks to Bryan, Nancy and Charlotte for remaining available to us throughout the trip! One suggestion - providing more specific driving instructions would have been helpful.

Activity Reviews
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica

Beautiful grounds - even able to enjoy on our rain-filled day (the walking path is under cover). We learned a lot about the production (from start to finish) of coffee and chocolate - and enjoyed the opportunity to make our own. I must admit - the coffee that we bought in their gift shop was much better than what we made!

Quality of Experience
Guides, Drivers and Staff
Arenal Volcano National Park Boat & Hike
Arenal Volcano National Park Boat & Hike
Arenal/La Fortuna

A very pleasant half day - with a (muddy) nature walk that we enjoyed, and a beautiful boat ride with views of Arenal (partially in a cloud). Once again - we had a private tour. Our only complaint was the 50 % penalty that we were charged for changing our tour from the scheduled day (pouring all day!) to the next day which was predicted to be dry. The company was willing to take us out in the rain - but we would have been wet/cold and seen nothing. We chose instead to spend that morning at our resort - enjoying the hot springs. KimKim did try to advocate for us, but the tour company didn't budge on the up-charge.

Quality of Experience
Guides, Drivers and Staff
Transport
Carara National Park Guided Tour
Carara National Park Guided Tour
Costa Rica

After our previous day at Manuel Antonio Park, we appreciated how quiet this park was. We had Socio for a second day - for a private tour. The volume of wildlife was lower than in Manuel Antonio - but Socio taught us a tremendous amount about the trees and balance of nature - as well as spotting fascinating insects/spiders, bats and other critters that we would have walked right by.

Quality of Experience
Guides, Drivers and Staff
Socio was both exceptionally knowledgeable about the terrain and wildlife, but also took the initiative to make calls for us to re-schedule our tour in Arenal so we would not be rushed. Very grateful!
Manuel Antonio National Park
Manuel Antonio National Park
Costa Rica

The park is beautiful and full of wildlife. We did however, feel a bit overwhelmed by the size of the crowds. Most tour groups were large (we were fortunate to be in a group of 4) - so a lot of people to traverse around.

Quality of Experience
The nature - not the crowds.
Guides, Drivers and Staff
Flight of the Toucan Zip-Lining
Flight of the Toucan Zip-Lining
Costa Rica

We had 2 guides for the 2 of us - so we were all able to play! The lead guide had also been our guide for bird watching earlier in the day, so felt like we were "playing" with an old friend.

Quality of Experience
Guides, Drivers and Staff
Rainforest Birdwatching Hike
Rainforest Birdwatching Hike
Uvita

Great guide, shared with one other couple. This was our first opportunity to see sloths - very exciting!

Quality of Experience
Guides, Drivers and Staff
Whale Watching & Wildlife Spotting Boat Trip in Marino Ballena National Park
Whale Watching & Wildlife Spotting Boat Trip in Marino Ballena National Park
Costa Rica

Boat ride was lovely - we saw mom and baby whale and playful dolphins, as well as the beautiful views. Our swim was lovely - snorkeling was underwhelming (not the guides fault, just not much to see). We enjoyed our time walking (on our own) on the Whale Tail at the end of the tour.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Feb 26, 2023
Dear Ruth, Thank you so much for taking the time to share your feedback on your recent trip. I am thrilled to hear that everything went smoothly and that you had a great experience. It was truly a pleasure to help you organize your travels and I'm glad to hear that you found the small group tours to be enjoyable. I'm especially pleased to hear that Andres from Endemic Birds was a standout and that you enjoyed your time at Hacienda Baru. I appreciate your suggestion regarding providing more... Read more

Dear Ruth,

Thank you so much for taking the time to share your feedback on your recent trip. I am thrilled to hear that everything went smoothly and that you had a great experience. It was truly a pleasure to help you organize your travels and I'm glad to hear that you found the small group tours to be enjoyable. I'm especially pleased to hear that Andres from Endemic Birds was a standout and that you enjoyed your time at Hacienda Baru.

I appreciate your suggestion regarding providing more specific driving instructions and will definitely take that into consideration for future trips. It is feedback like this that helps us improve our services and make sure that our clients have the best possible experience.

Once again, thank you for choosing our travel service and for your kind words. Please don't hesitate to reach out if you need any assistance in the future.

Best regards,
Bryan Leon,
Serendipity Adventures, Costa Rica

Kimkim and Silvia could not have been better!
Iceland | Feb 18 - Feb 25, 2023

D
David C.
Cheektowaga, NY | Reviewed on Feb 26, 2023

Silvia was available nearly 24/7, quickly had answers to all my questions, big and small, had an easy and detailed knowledge of travel, of Iceland (where we visited), of services and culture, etc., and was able to get some discounts on local activities/services while we were there.

We could not be more happy with both Kimkim and Silvia!

Local specialist: Silvía Ástvaldsdóttir
Silvía
Silvía Ástvaldsdóttir
Local specialist in Sweden | Replied on Mar 10, 2023

Thank you so much for your fantastic review David! I'm so happy you and your boys had an amazing time in Iceland :)

All the best,
Silvia

Highly recommend Lucy from Realistic Asia
Vietnam | Feb 11 - Feb 23, 2023

M
Mitch L.
Australia | Reviewed on Feb 26, 2023

We had an amazing time in Vietnam and couldn’t have been happier with the service we received from Lucy. Whenever we had questions or wanted to make last minute changes she was so quick to get back to us. Would highly recommend.

Local specialist: Lucy Do
Lucy
Lucy Do
Local specialist in Vietnam | Replied on Feb 27, 2023

Dear Mitch,
Thank you so much for sharing your experience. We are so glad to know that you have enjoyed your trip to Vietnam and that everything went smoothly. It was a big pleasure for us to accompany you and Kirsty on this trip. Thank you again for trusting our company, and we hope to see you again in other Indochina countries!
Best wishes!
Lucy

Family trip to Colombia
Colombia | Feb 11 - Feb 18, 2023

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Rihab A.
Canada | Reviewed on Feb 26, 2023
We arranged our family trip with Kim Kim, Michael was our local specialist. I was really happy throughout the planning process .. he was cooperative and always available. He adjusted the trip details multiple times to accommodate our needs and requests. Also during the trip itself, he was available all the time with prompt responses to our questions. Our experience during the travel was very smooth, our drivers were always on time and our guides were good. We visited Bogota, Medellin,... Read more

We arranged our family trip with Kim Kim, Michael was our local specialist. I was really happy throughout the planning process .. he was cooperative and always available. He adjusted the trip details multiple times to accommodate our needs and requests. Also during the trip itself, he was available all the time with prompt responses to our questions.

Our experience during the travel was very smooth, our drivers were always on time and our guides were good. We visited Bogota, Medellin, and Cartagena and all these cities were an experience with a different vibe. Our guide in Cartagena (Carolina) was great and we enjoyed spending time with her. She was very knowledgeable, fun and recommended nice places for dinner and helped us book them.

Our family trip turned to be a great and enjoyable experience and most important hassle free.

Hotel Review
Arsenal Hotel

We loved this hotel .. location was great and close to the most important attractions in the city. Safe neighborhood. The hotel is very clean and modern. The staff were very friendly and welcoming.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Coconut Workshop
Coconut Workshop
Cartagena

This workshop was a highlight of our trip. Spending time with local women and learning from them was a very nice experience. They were very friendly and we loved the items we made with them. I recommend this workshop for any traveler who wants to spend time with locals and enjoy their company and learn from them.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Feb 27, 2023

Dear Rihab,

thank you very much for your travel report! We were very happy that your whole family could participate in the trip at the end and that you could get to know the country and its different cities and people together. We hope you were able to take lots of great photos and make some great memories!

We are looking forward to the next time with you!
Best regards,
Michael

Family tour of Normandy
France | Sep 21 - Sep 29, 2022

Winston
Winston F.
Canada | Reviewed on Feb 25, 2023
Ours was a twice-postponed week-long tour of Normandy for a 20-person group of extended family members, mainly seniors, from Canada, the USA and the UK, in late September 2022. We appreciate kimkim’s responsiveness in helping us design a tour that, in addition to visits to main tourist sites, included visits to a couple of sites connected to our family. We are especially very grateful for kimkim staying with us through two COVID postponements! Our contact person, Laetitia, was always a... Read more

Ours was a twice-postponed week-long tour of Normandy for a 20-person group of extended family members, mainly seniors, from Canada, the USA and the UK, in late September 2022.

We appreciate kimkim’s responsiveness in helping us design a tour that, in addition to visits to main tourist sites, included visits to a couple of sites connected to our family. We are especially very grateful for kimkim staying with us through two COVID postponements! Our contact person, Laetitia, was always a pleasure to deal with: highly responsive and invariably helpful.

We had three different guides during the seven days; all three (Aurélie, Mathieu and Céline) were punctual, personable, friendly, helpful and, above all, highly knowledgeable. We certainly learned a lot of interesting detail from our guides during our visits to Normandie sites, including Mont-Saint-Michel, the D-Day beaches, Dieppe, Caen, Rouen and Giverny. Several members of our group highlighted and especially appreciated Mathieu’s extensive knowledge of Canadian troops’ experiences at Dieppe, on D-Day and in the ensuing Battle of Normandy.

We had requested one guide for the duration of our week-long trip, and been promised we would have the same guide “unless imperative.” But we understand the widespread problem of unexpected absences and staff shortages, and appreciate that kimkim did its best.

Our two bus drivers were always punctual and got us safely from site to site, for which we are grateful.

The weather was not always ideal, and impacted some activities. Notably, we were disappointed we were not able to take the two-hour Étretat-Fécamp boat “cruise” as planned due to the inclement weather.

As might be expected in a trip of this nature and duration, there were several glitches and disappointments, which I will not detail here.

All in all, it was a very enjoyable trip, and a good time was had by all of us, despite the glitches and the weather.

Jim Fraser

Local specialist: Laetitia Evaux
Laetitia
Laetitia Evaux
Local specialist in Lacenas, Beaujolais, France | Replied on Feb 27, 2023

Dear Fraser,
Thank you for your comments. It was a real pleasure to accompany you on this travel project.
Wishing you the best and beautiful trips to come,
Best regards,
Laetitia

We visited La Fortuna/Arenal and Manuel Anton...
Costa Rica | Dec 29 - Jan 6, 2023

Laura
Laura E.
Short Pump, VA | Reviewed on Feb 25, 2023
We visited La Fortuna/Arenal and Manuel Antonio. Our trip was beautifully planned by Diego. He found great adventures and excursions for us. Our 5 kids’ ages range from 12 to 23 and he met all of our needs and made sure they would all be interested in what we were doing. Read more

We visited La Fortuna/Arenal and Manuel Antonio. Our trip was beautifully planned by Diego. He found great adventures and excursions for us. Our 5 kids’ ages range from 12 to 23 and he met all of our needs and made sure they would all be interested in what we were doing.

Hotel Reviews
Auténtico Hotel
San José
Authenticity & Character
Location
Next time we would just skip San Jose and drive directly to our first resort.
Staff
Cleanliness & Comfort
The air conditioning did not work well in our rooms. There was construction going on at the hotel early in the mornings and throughout the day.
Si Como No Resort & Wildlife Refuge
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Manoa & Hot Springs
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Snorkeling Adventure
Snorkeling Adventure
Manuel Antonio
Quality of Experience
Guides, Drivers and Staff
Transport
La Fortuna Waterfall Hike and El Salto Swimming Hole
La Fortuna Waterfall Hike and El Salto Swimming Hole
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sky Tram, Ziplines & Sky Walk Adventure
Sky Tram, Ziplines & Sky Walk Adventure
Arenal/La Fortuna

So much fun!! So much adventure! It was great to have it all in one place as well.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Diego Rivera
Diego
Diego Rivera
Local specialist in Cartago, Costa Rica | Replied on Feb 27, 2023

Thank you very much for your comments Laura. It has been a great pleasure designing this wonderful trip for your family. Please keep alive your Pura Vida spirit.

Family Trip to the Amazon Basin and Galapagos Islands
Galapagos Islands | Feb 5 - Feb 19, 2023

Keith
Keith F.
West Friendship, MD | Reviewed on Feb 25, 2023
Our family of four went to Ecuador and visited the Amazon basin and the Galapagos Islands from Feb 5-20, 2023. Our local trip specialist was Tamer Obeid. Tamer was there for us the whole time. He was a text away and always responsive if we had a problem or a question. Special thanks to Tamer for providing us with dinner and a cake on my son’s 26th birthday. Tamer is an asset to KimKim, and we greatly appreciate his help and support. In the Amazon basin, we visited the Napo Wildlife Center.... Read more

Our family of four went to Ecuador and visited the Amazon basin and the Galapagos Islands from Feb 5-20, 2023. Our local trip specialist was Tamer Obeid. Tamer was there for us the whole time. He was a text away and always responsive if we had a problem or a question. Special thanks to Tamer for providing us with dinner and a cake on my son’s 26th birthday. Tamer is an asset to KimKim, and we greatly appreciate his help and support.

In the Amazon basin, we visited the Napo Wildlife Center. Our guide was Remy, and he was incredible. He grew up in the local community and was aware of all the animals and made many of their sounds. Perhaps the highlight of our visit was seeing the Giant River Otters up close and spending time with the Kichwa Añangu Community. We also climbed to the treetop canopy, visited the parrot clay licks, hiked trails, and did lots of wildlife watching from the canoe.

In the Galapagos Islands, we stayed on Santa Cruz, Isabela, and San Cristobal and had different guides each day for our excursions. Perhaps our favorites were Joel and Lambo. They went out of their way to help us get good photographs and provided their GoPro photographs from our excursion.

Joel pulled two non-swimmers wearing life preservers while he was leading our group. He would occasionally dive down to take photographs of sharks and rays at Pinzon, our best snorkeling trip. Lambo would also dive deep and show us where an object was, like a seahorse, to photograph. He led us around the Tunnels to see enormous sea turtles.
The best place we stayed in the Galapagos was at the Iguana Crossing Hotel on Isabela. The view from the hotel was gorgeous and the service was excellent.

Note that everything on our trip did not run smoothly. We had some transportation problems, and three of us had stomach issues during our travels that lasted many days. Having said that, it was still the trip of a lifetime and one that we would gladly do again.

Local specialist: Tamer Obeid.
Tamer
Tamer Obeid.
Local specialist in Quito, Ecuador | Replied on Feb 26, 2023
Dear Keith,
There aren't enough words to thank you for your detailed review and your testimony; your feedback about my personal performance, and this of kimkim in general, means the world to us. Our invaluable reward is no doubt knowing that you and the family have enjoyed the overall experience with us.
I apologize again for the transportation problems that we had; I talked and continue to talk with the relevant hotel to guarantee the improvement of their shuttle service. It was also a pity...
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Dear Keith,
There aren't enough words to thank you for your detailed review and your testimony; your feedback about my personal performance, and this of kimkim in general, means the world to us. Our invaluable reward is no doubt knowing that you and the family have enjoyed the overall experience with us.
I apologize again for the transportation problems that we had; I talked and continue to talk with the relevant hotel to guarantee the improvement of their shuttle service. It was also a pity that you had those stomach issues, it had cost us skipping the Española's trip in the Galapagos that I really wanted you to enjoy. Nevertheless, Keith, reading your words and knowing how you, Annette, Zach, and Sierra have enjoyed the majority of your trip makes me so happy. I will make sure to convey your positive feedback to the corresponding guides :)
I hope to welcome you again in Ecuador and to continue to be in touch with you and the family.
Best wishes,
Tamer

Good Trip
South Africa | Feb 14 - Feb 24, 2023

Y
Yin Peng L.
Australia | Reviewed on Feb 25, 2023
I didn't initiate the booking and planning with kimkim. Overall, the trip has been pleasant as we managed to see big 4/5 and the accommodation has been okay in general. As this is the first time in South Africa for the group, there have been a lot of times where we weren't sure what we can do especially on free days. While instructions are provided, it would be good if it is clearer or in details given everyone is not familiar with the place. Understandably that the group got larger as time... Read more

I didn't initiate the booking and planning with kimkim. Overall, the trip has been pleasant as we managed to see big 4/5 and the accommodation has been okay in general.

As this is the first time in South Africa for the group, there have been a lot of times where we weren't sure what we can do especially on free days. While instructions are provided, it would be good if it is clearer or in details given everyone is not familiar with the place. Understandably that the group got larger as time goes and the original plan might not work too well with more people.

The major unpleasant moment was with the hop on hop off bus as the information provided was not consistent (with when we can use the ticket if we didn't go on to the bus/cableway on the booked day). No further communication was provided afterward and we had to check with the company ourselves. The wine tram was not a real hop on hop off experience and because of that some of us have to take Uber to leave earlier. While some of the information could have been found on website, it would have been nicer if it is provided on almost daily basis as it is quite inconvenience to have to refer to KimKim.com sometimes.

While we understand the incident in airport and weather is not under anyone's control, it seems like dietary requirements was not considered given there are a lot of us who don't eat beef. While we are thankful for the goodies bag, some of us can't have biltong. During the meet up session, while expressing our opinions on the trip, we don't think we were taken too seriously.

Cresta hotel need some improvement in housekeeping service. Bathroom mat was taken away everyday without replenish.

Special shout out and thanks to our private tour guides and drivers as they have done an amazing job showing us the beautiful South Africa and go above and beyond helping out one of the members who unfortunately injured her leg at the end of the trip.

Local specialist: Lucy Berndt
Lucy
Lucy Berndt
Local specialist in Cape Town | Replied on Mar 06, 2023
Good day Yin Peng Thank you for your feedback. I am sorry to hear that you feel you were not well informed. Sadly all the information was on KimKim as optional activities and recommended dinner options for each day too. We provided options for both Johannesburg and Cape Town, we also included a driver / guide who was at your disposal in Cape Town and was able to give feedback and recommendations. Lastly we had a whats app group for the party where I was actively involved and at any stage if... Read more

Good day Yin Peng

Thank you for your feedback. I am sorry to hear that you feel you were not well informed. Sadly all the information was on KimKim as optional activities and recommended dinner options for each day too. We provided options for both Johannesburg and Cape Town, we also included a driver / guide who was at your disposal in Cape Town and was able to give feedback and recommendations. Lastly we had a whats app group for the party where I was actively involved and at any stage if you had any queries you were welcome to reach out to me.

Similarly with the hop on hop off bus tickets, I did advise that this was date specific when questions were raised, however the tickets that were attached on KimKim also provided all the details accordingly too. I understand that having to refer to KimKim is not always convenient and is part of the reasons why we open up a group for all our guests so that if you have any questions they can just be popped into the chat and we can answer them immediately for you.

I can assure you we take every matter seriously. Each and every traveller profile that was uploaded on KimKim was shared with suppliers, and if you feel that a supplier has not taken your dietary requirements seriously please do share with me accordingly so that I can raise this with the supplier to ensure this does not happen in the future. We take every guests request very seriously and would want to know if something was not up to standard.

I am very pleased to hear that our guides and drivers were outstanding, and I will share this feedback with them accordingly too.

Please do feel free to whats app me, as the group is still open or you can personal message me too for any specific feedback that I can take further to our suppliers.

I appreciate all the feedback.
Many thanks
Lucy

Absolutely fantastic trip! We loved our exper...
Morocco | Feb 18 - Feb 24, 2023

A
Ameet R.
Germany | Reviewed on Feb 25, 2023
Absolutely fantastic trip! We loved our experience visiting the northern parts of Morocco and the imperial cities. Every place we visited was incredible--Chefchaouen, Volubilis, Meknes, Fes, Rabat, Casablanca, and Marrakech. Our driver Abdellatif was very friendly and accommodating to our requests. He provided us with a lot of information about Morocco and its people and culture while we drove. We also had two outstanding guides showing us around Fes (Abdullah, nickname "Banana") and... Read more

Absolutely fantastic trip! We loved our experience visiting the northern parts of Morocco and the imperial cities. Every place we visited was incredible--Chefchaouen, Volubilis, Meknes, Fes, Rabat, Casablanca, and Marrakech. Our driver Abdellatif was very friendly and accommodating to our requests. He provided us with a lot of information about Morocco and its people and culture while we drove. We also had two outstanding guides showing us around Fes (Abdullah, nickname "Banana") and Marrakech (Hassan). In Fes, Abdullah customized our itinerary per our requests, and made sure to give us plenty of time to visit all of the sights and monuments that we were most excited to see. Hassan was very funny, knowledgeable, and witty during our tour of Marrakech. He told us so much about the Moroccan culture and shared many stories about the famous monuments we were seeing.

The hotels where we stayed in Chefchaouen, Fes, and Marrakech were absolutely incredible! We stayed in Dar Jasmine in Chefchaouen, Riad Fes in Fes, and La Maison Arabe in Marrakech. What amazing experiences. We felt like we were staying in palaces, and we definitely got a flavor of the local art, decorations, and culture at each place.

When we were planning the tour, both Abdellah and Said from Original Travels were very helpful and responsive. They gave us good advice about which cities to visit, and they customized our overall itinerary per our requests. Said also rearranged our entire itinerary after we decided to fly into Tangier rather than into Casablanca.

Thank you to Original Travels, as well as to our driver Abdellatif and our tour guides Abdullah (Banana) and Hassan. They made our trip to Morocco truly an unforgettable experience.

Hotel Reviews
La Maison Arabe Hotel
Marrakech

Beautiful historic hotel, wonderfully decorated, outdoor dining right next to their pool! Great location as well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Fès - Relais & Châteaux
Fès

Incredibly decorated, simply beautiful Riad right in the heart of the old medina of Fes! Rooftop terrace bar with panoramic views of Fes.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Jasmine
Chefchaouen

Beautiful views of the Blue Pearl of Chefchaouen. No need to visit the Spanish Mosque, because you get even better views from the accommodation.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Exploring Marrakech's Wonders: A Family-Friendly Guided Tour & a Special Visit to the Tomb of Imam Al Jazuli´
Exploring Marrakech's Wonders: A Family-Friendly Guided Tour & a Special Visit to the Tomb of Imam Al Jazuli´
Marrakesh

Our tour guide, Hassan, was fantastic! Very knowledgeable, funny, witty.

Quality of Experience
Guides, Drivers and Staff
Half-Day Guided Sightseeing in Fes: Morocco's Spiritual Heart
Half-Day Guided Sightseeing in Fes: Morocco's Spiritual Heart
Fes

Our tour guide, Abdullah (nickname Banana) was fantastic!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Feb 27, 2023
Hi Ameet, Thank you so much for such incredible feedback. We are happy to see that you had a 5-star experience at our company. On behalf of all the members of our team, we would like to thank you for such precious words which are highly valued. It means the world to us that we have designed a great trip for you and lived up to your expectations. Such a rating helps us to maintain an excellent standard of service to our valuable guests like you. We always strive much hard to provide our... Read more

Hi Ameet,

Thank you so much for such incredible feedback. We are happy to see that you had a 5-star experience at our company.

On behalf of all the members of our team, we would like to thank you for such precious words which are highly valued. It means the world to us that we have designed a great trip for you and lived up to your expectations. Such a rating helps us to maintain an excellent standard of service to our valuable guests like you. We always strive much hard to provide our guests with memorable journeys and make them enjoy the scenic beauty of our country to the fullest. The entire team at Original Travels really appreciates your awesome review.

Thank you again and looking forward to serving you again in the future.

Best,
Abdel

Absolutely incredible trip. Our guide, sherpa...
Nepal | Feb 18 - Feb 24, 2023

B
Brian W.
Belgium | Reviewed on Feb 25, 2023

Absolutely incredible trip. Our guide, sherpa and porter were all awesome. We saw some spectacular sights and it was the trip of a lifetime.

Local specialist: Kunchok Nima
Kunchok
Kunchok Nima
Local specialist in Kathmandu , USA | Replied on Feb 25, 2023

Thank you for your wonderful review. It was pleasure hosting you , Elliot and Toby to Nepal. Absolute LEGENDS ! Personally for me , i enjoyed as much, travelling with you guys. Indeed a trip of lifetime!
Rest assured that your kind words have been relayed to our entire team especially Sonam.
We very much look forward to welcoming you guys to Nepal in near future . Till then take care and see you soon

Cheers
Kunchok

Our trip to Thailand was excellent! We did ev...
Thailand | Feb 15 - Feb 24, 2023

Ariana
Ariana L.
Puerto Rico | Reviewed on Feb 25, 2023
Our trip to Thailand was excellent! We did everything we wanted... started off at Bangkok with our guide Jack, ver attentive and nice, gave us all the must do's in the city and during our visit to the grand palace, floating and train markets he gave us all the history of each place and took a lot of pictures for us. In Cambodia we were with Vannak, who was also excellent, smiling all the time, we learned a lot about Cambodia during our time with him, very caring. Ankor thom and ankor wat are... Read more

Our trip to Thailand was excellent! We did everything we wanted... started off at Bangkok with our guide Jack, ver attentive and nice, gave us all the must do's in the city and during our visit to the grand palace, floating and train markets he gave us all the history of each place and took a lot of pictures for us. In Cambodia we were with Vannak, who was also excellent, smiling all the time, we learned a lot about Cambodia during our time with him, very caring. Ankor thom and ankor wat are a must.
Sutheeporn in Phuket, we did day trip tour to Khao Sok national park, experience was very good as well. We are very great full for choosing KimKim to plan our trip.

Activity Reviews
Full Day Maeklong Railway Market and Damnoen Saduak Floating Market
Full Day Maeklong Railway Market and Damnoen Saduak Floating Market
Bangkok

Our visit to the train market and floating markets were great and very fun. They did a stop at a sugar factory in between markets and we learned about the process of how they make sugar off coconuts. We ate at the floating markets and it was very tasty! Most shops had the same tourist market typical stuff.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Tour to Angkor Thom and Angkor Wat
Full Day Tour to Angkor Thom and Angkor Wat
Siem Reap

We really enjoyed our trip to Angkor. Mr Vannak gave us a great tour. I would recommend every one who visits Cambodia to make this stop in siem reap.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full day Khao Sok safari (private trasfer and private activity) with lunch from Phuket
Full day Khao Sok safari (private trasfer and private activity) with lunch from Phuket
Phuket

Our visit to Khao Sok was a bit different than what we thought it would be. Early morning they took us to the Tsunami memorial which was nice, then they had told us that we would do a 1h hike along with elephants and the took us to Wassana Elephant park... there was no hike, it was a place with 2 elephants tied up with chains to palm trees, they were skinny and dehydrated, a guy with a pointy spear made him do tricks like playing the harmonica, dancing and kicking coconuts. I had read al over the internet that if you were going to see elephants you should go to a sanctuary . I would've thought Kim Kim would know something like this. I strongly recommend to stop taking your customers to Wassana. Otherwise the monkey cave and bamboo rafting were really nice and fun. All pictures of khao sok on the internet show off the Damn, I thought we would see it.

Quality of Experience
Food
Guides, Drivers and Staff
Guides were a little lost, the had to stop to ask for directions for almost every spot we went
Transport
Local specialist: Tom Zhou
Tom
Tom Zhou
Local specialist in Bangkok | Replied on Mar 01, 2023

Hi Ariana,

Thank you and glad to know you had a nice trip with us !
Thank you for your warm comments on our services. And thank you for choosing our company as your tour operator. I really appreciate your valuable feedback about the Wassana Elephant park, we will look into it and find other alternative activities. We do care about the elephant very much, we will never arrange this kind of elephant in the future. Thank you so much for your timely feedback .
Hope in the future you will travel with us again to explore more beautiful places!

 

Great museum and architecture tours
Spain | Feb 5 - Feb 16, 2023

A
Avni P.
Manhattan, NY | Reviewed on Feb 24, 2023

The museum, architecture and cultural tours organized were great. Local tour guides were great and very informative. This service was great that I could have all of the logistics, etc taken care of for me. But I don’t think the tapas tours were worth it. For the price paid, I didn’t expect to have to worry about cleanliness or food quality or safety. For both Seville and tapas tours, I was taken to places that were dusty and with food sitting out. I would skip tapas tours type of activities for my next trip.

Local specialist:

Seven day action-packed trip to Iceland impossible without KimKim
Iceland | Feb 15 - Feb 22, 2023

Michael
Michael S.
Westfield, NJ | Reviewed on Feb 24, 2023
Seven day action-packed trip to Iceland would not have been possible without the help of Silvia at KimKim. She worked out a fantastic itinerary: 2 days based in Borgarnes, 2 days in Vic, a fantastic night at a cabin in the Hrifunes Nature Park (great venue for Northern Lights!), finally 2 days in Reykajavik. We had pre-paid vouchers for everything and Silvia worked with us ahead of the trip to make sure we were hitting everything we wanted to see.
More important: Silvia kept in touch...
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Seven day action-packed trip to Iceland would not have been possible without the help of Silvia at KimKim. She worked out a fantastic itinerary: 2 days based in Borgarnes, 2 days in Vic, a fantastic night at a cabin in the Hrifunes Nature Park (great venue for Northern Lights!), finally 2 days in Reykajavik. We had pre-paid vouchers for everything and Silvia worked with us ahead of the trip to make sure we were hitting everything we wanted to see.
More important: Silvia kept in touch throughout the trip and when bad weather caused us to cancel a trip east to Skaftafell, she had alternatives for us and handled all the rebookings. Loved the constant check-in and help with everything.
We will definitely use KimKim again and "where to go next" will be determined on where KimKim operates. We saved money with KimKim and had a fabulous time. Thanks!

Hotel Reviews
Berjaya Hotel Vík
Vík

Fantastic hotel located conveniently in Vic, opened 5-6 years ago, everything in great shape. Rooms were larger than expected, nicely finished. Restaurant was fantastic for breakfast and dinner. Good bar, exercise room. Helpful, friendly staff. Would stay again.

Authenticity & Character
Lobby well done with Iceland geology references, great wood finishes in rooms. Great place to come back to at the end of a busy day.
Location
Vic is a great base to see the South Coast of Iceland, Icelander Hotel Vic is the best place to stay in town.
Staff
Excellent local knowledge and helpful planning outdoor activities when the weather was challenging. Local eating recommendations were spot-on good.
Cleanliness & Comfort
5-6 year old hotel, everything was "like new."
Hrifunes Nature Park
Hrífunes

Great location on the south coast of Iceland. Several cabins spaced far enough apart for privacy. We had a three-bedroom unit, clean and modern. We cooked in the well-equipped kitchen and had a fantastic time. Condition of everything was fantastic and very close to new.

Authenticity & Character
Modern unit furnished almost exclusively from Ikea.
Location
Great location for Northern Lights: dark skies, no light pollution. Convenient for hiking / touring the South - South East coast of Iceland.
Staff
Easy to reach for check-in / check-out, helpful with firing up the hot-tub.
Cleanliness & Comfort
Everything was "like new" - well maintained and trouble free. Comfy beds.
Local specialist: Silvía Ástvaldsdóttir
Silvía
Silvía Ástvaldsdóttir
Local specialist in Sweden | Replied on Mar 10, 2023

Hi Michael!

Thank you so much for the very thorough and amazing review of your trip to Iceland. The photos look fantastic, and it was great to hear about your experiences via phone every day :) We're thrilled you had a great time and I know the other specialists at kimkim will help you plan an amazing trip wherever you decide to go next! Feel free to reach out for some recommendations, since we know some of the specialists personally from our meetings with the team.

Best wishes to you all,
Team Unforgettable Nordic

Everything about this trip was smooth and per...
Costa Rica | Feb 14 - Feb 22, 2023

Deb
Deb T.
Pittsburgh, PA | Reviewed on Feb 24, 2023
Everything about this trip was smooth and perfect!
The planning was easy with Veronica. She asked great questions, provided needed information, recommendations and assurances , and then organized a wonderful trip for us. The accommodations were amazing and all the tours, operators and guides were excellent! We had private tours with guides on many days.
Highlight:
Staying at the Tabocan Resort (a beautiful hotel with amazing hot springs) and the view (once the clouds cleared on...
Read more

Everything about this trip was smooth and perfect!
The planning was easy with Veronica. She asked great questions, provided needed information, recommendations and assurances , and then organized a wonderful trip for us. The accommodations were amazing and all the tours, operators and guides were excellent! We had private tours with guides on many days.
Highlight:
Staying at the Tabocan Resort (a beautiful hotel with amazing hot springs) and the view (once the clouds cleared on our final day) of the volcano

Hotel Reviews
Park Inn San José by Radisson
San José

This hotel was just fine for an overnight stay. The location is good for walk around the area and finding a lovely restaurant for dinner on the other side of the park (across the street from the hotel).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gaia Hotel And Reserve—Adults Only
Quepos

We loved our 3 night stay at this hotel. The accommodations were beautiful and staff was very helpful, friendly, accommodating. The owner is very kind and friendly greets every guest warmly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tabacón Thermal Resort & Spa
Fortuna

This was the most beautiful hotel we've ever stayed at. We LOVED the hot springs and enjoyed the entire atmosphere of the hotel. The friendliness, helpfulness and service was exceptional. Food was very good. Room very comfortable. Shuttle service to the hot springs runs every few minutes and makes everything very accessible. We stayed for 4 nights and very glad we did! Because of the clouds, the volcano was only visible on our last morning, but what an amazing view we had!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Proyecto Asis Wildlife Rehabilitation Center Volunteer Experience
Proyecto Asis Wildlife Rehabilitation Center Volunteer Experience
Arenal/La Fortuna

Spending the morning at the Wildlife Rehabilitation Center was one of our trip highlights. We had a small group tour with 2 other families and our guide was fabulous! He provided an educational and engaging overview of the center. The volunteer experience was fun...we weighed, measured and chopped up fruits for the wildlife and then put the meals in home-made kongs, then delivered to the animals.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mangrove Boat Tour
Mangrove Boat Tour
Manuel Antonio

This was an enjoyable, calm activity for our last day in Costa Rica.

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Costa Rica

Another highlight of our week! The park was crowded, but we were able to enjoy an amazing morning. We were on a small group tour with 11 people in our group. Our guide was very kind, interesting, professional and considerate of everyone's interests. We were able to see things with the guide that we never would have seen on our own. The beach was gorgeous!

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee & Chocolate Farm Experience
Coffee & Chocolate Farm Experience
Arenal/La Fortuna

This was a very interesting, fun and tasty tour! Very good tourguide at Don Juan Company.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano Guided Walking Tour
Arenal Volcano Guided Walking Tour
Arenal/La Fortuna

This great hike to the volcano was beautiful and moderately challenging. We loved the fabulous views. Our guide was excellent and provided much information as we hiked. Relaxing afterward with a pineapple snack and watching the wildlife was memorable!

Quality of Experience
Guides, Drivers and Staff
Transport
La Fortuna Waterfall Guided Hiking Tour
La Fortuna Waterfall Guided Hiking Tour
Arenal/La Fortuna

We had a private tour with a guide to this beautiful location.

Quality of Experience
Guides, Drivers and Staff
Transport
Shuttle Transfer with Rafting on the Sarapiqui River En Route
Shuttle Transfer with Rafting on the Sarapiqui River En Route
Costa Rica

Our driver picked us up on time and we drove in comfort to the Sarapiqui River. The driver provided us with good background information as we drove to our destination. The rafting adventure was awesome! We did class 2-3 rapids in a raft with only us and our guide. A photographer paddled in a kayak near us and took photos. It was beautiful, fun and very exciting! The break for fresh fruit and the meal afterward were very nice.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Veronica Medina
Veronica
Veronica Medina
Local specialist in Costa Rica | Replied on Feb 24, 2023

Thank you so muuch for this review Deb <3

It means a lot to me and the team to know that you had a memorable time!!

Keep living the Pura Vida lifestyle!

Veronica

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.