Kimkim Trip Reviews

4.8
Based on 17,428 ratings
Read 17,428 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

We went to Costa Rica for 16 days. Our trip ...
Costa Rica | Feb 5 - Feb 20, 2023

Marie-Claude
Marie-Claude E.
Canada | Reviewed on Feb 22, 2023
We went to Costa Rica for 16 days. Our trip was mostly to enjoy Costa Rica's birds and wildlife. Bryan organized an amazing trip for us. We choose ecolodge and places with fewer tourists. We also rented a car. Other than 30 km or so of bumpy road to Monteverde and some from Monteverde to Jaco, the roads were fine. We had a few amazing guides during our trip. They were so knowledgeable. Bryan was very response to our questions before our trip and during our trip. The only... Read more

We went to Costa Rica for 16 days. Our trip was mostly to enjoy Costa Rica's birds and wildlife. Bryan organized an amazing trip for us. We choose ecolodge and places with fewer tourists. We also rented a car. Other than 30 km or so of bumpy road to Monteverde and some from Monteverde to Jaco, the roads were fine. We had a few amazing guides during our trip. They were so knowledgeable. Bryan was very response to our questions before our trip and during our trip.

The only improvement suggested would be to have a less generic travel guide - add the logistics and what to watch for. This would reduce the requirement to contact KimKim with questions during our trip as certain aspects were not obvious to us.

I would recommend KimKim.

Hotel Reviews
Villas Alturas
Ballena

challenging getting in but worth it. Friendly staff. beautiful location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Studio Hotel
San José

nice hotel. Staff a bit cold. just stayed one night before taking the plane. Nice pool on the roof with a view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Corcovado Jungle Lodge

what a nice remote location. Friendly staff. Lots to do beautiful views and sunset.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lost Iguana Resort & Spa
Fortuna

the room we had was amazing with a view on the volcano Arenal. Staff very friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Villa Caletas
Tárcoles

Very busy hotel. The staff a big stressed. The facility is beautiful but prefer more boutique lodges.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Selva Verde Lodge
Puerto Viejo

Great location. We were in a bungalow. Would have preferred to be closer to the core of the lodge avoiding to use the car to go for dinner. It is set close to a river. You can see lots of birds by sitting in front of the restaurant for 1 hr or so.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Koora Hotel
Monteverde

the staff very friendly. great ecolodge. Beautiful sunset

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sarapiquí Nature Hike at La Selva
Sarapiquí Nature Hike at La Selva
Costa Rica

We had a pleasant tour and learned alot. Saw many birds and a Fer-de -Lance viper , blue jean frogs and 2 slots.

Quality of Experience
Guides, Drivers and Staff
Hiking and Birdwatching at Curi-Cancha Reserve
Hiking and Birdwatching at Curi-Cancha Reserve
Monteverde

amazing guide - Oscar. he took extra time to show us birds. he is very knowledgeable and we had an amazing time with him.

Quality of Experience
Guides, Drivers and Staff
Guided Hike San Pedrillo ( Corcovado National Park Station ).
Guided Hike San Pedrillo ( Corcovado National Park Station ).
Corcovado National Park
Quality of Experience
Guides, Drivers and Staff
Caño Island Snorkeling
Caño Island Snorkeling
Corcovado National Park

A great experience. turtles and all sorts of fishes to see. water 25c

Quality of Experience
Guides, Drivers and Staff
Transport
Boat Transfer from Sierpe to Drake Bay/ Corcovado
Boat Transfer from Sierpe to Drake Bay/ Corcovado
Costa Rica

the boat navigator was amazing. Spot birds and other wild life along the way. he also did a great job navigating the waves when the river reached the pacific ocean.

Quality of Experience
Guides, Drivers and Staff
Transport
Whale Watching & Wildlife Spotting Boat Trip in Marino Ballena National Park
Whale Watching & Wildlife Spotting Boat Trip in Marino Ballena National Park
Costa Rica

Disappointed - no whales to see (although we saw one 3 days later in Osa peninsula). We did see brown boobies chase flying fish - which was amazing to see. We saw some dolphins. The snorkelling - nothing to see really. Best to snorkel at Cano island - lots to see there.

Quality of Experience
Guides, Drivers and Staff
Guided Hike at the Arenal Hanging Bridges
Guided Hike at the Arenal Hanging Bridges
Arenal/La Fortuna

It was a rainy day walking through the area. We managed to see spider monkey much not much more. The clouds were affecting the view. The guide did his best to show plants, trees and insects.

Quality of Experience
Guides, Drivers and Staff
Guided Hike in Arenal Volcano Park 1968
Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna

The guide did not seem very knowledgeable of the area.

Quality of Experience
Guides, Drivers and Staff
Carara National Park Guided Tour
Carara National Park Guided Tour
Costa Rica

The best guide- he was just amazing - Andres Martin Chavez Rojas. We spent 7 hrs with him and learn and saw so much. Highly recommended

Quality of Experience
Guides, Drivers and Staff
Eternal Rainforest Night Walk
Eternal Rainforest Night Walk
Monteverde

We saw motmot sleeping, tarantella, and bugs/spider. Not my favorite tour. I would have like to see the beautiful frogs.

Quality of Experience
Guides, Drivers and Staff
Bird Watching Tour in Tirimbina
Bird Watching Tour in Tirimbina
Sarapiquí

did not like spending so much time in the parking lot looking for birds. other than that the guide was knowledgeable and firendly

Quality of Experience
Guides, Drivers and Staff
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Feb 22, 2023
Hola Marie-Claude, Thank you for taking the time to share your feedback on your recent trip to Costa Rica. I am thrilled to hear that you had an amazing trip. Here at Serendipity Adventures, we are glad to hear that you had the pleasure of meeting amazing guides who were knowledgeable and added value to your experience. We appreciate your suggestion regarding a more detailed travel guide. We will take this feedback into consideration and work to provide more detailed logistics and tips for... Read more

Hola Marie-Claude,

Thank you for taking the time to share your feedback on your recent trip to Costa Rica. I am thrilled to hear that you had an amazing trip. Here at Serendipity Adventures, we are glad to hear that you had the pleasure of meeting amazing guides who were knowledgeable and added value to your experience.

We appreciate your suggestion regarding a more detailed travel guide. We will take this feedback into consideration and work to provide more detailed logistics and tips for our future clients.

Thank you again for choosing our services, and we hope to have the opportunity to plan another unforgettable trip for you in the future.

Pura Vida,
Bryan

I did book this trip online with KIMKIM for 1...
Colombia | Feb 5 - Feb 19, 2023

S
Sankar C.
Ashburn, VA | Reviewed on Feb 21, 2023
I did book this trip online with KIMKIM for 13 nights starting from Bogata. Bogata (2N), Villa De Levya(1N), Cali(3N), Medellin(2N), Cartagena(3N) and Santa Marta (2N).
Margarita Moreno from "The Colombian Trip " planned the trip for me and she was my contact for any issues during the trip as well. It was an amazing 13 nights in Colombia and the guides were awesome.
Margarita was awesome, very helpful and she always cheked with us to make sure that everything was ok with our trip. We felt...
Read more

I did book this trip online with KIMKIM for 13 nights starting from Bogata. Bogata (2N), Villa De Levya(1N), Cali(3N), Medellin(2N), Cartagena(3N) and Santa Marta (2N).
Margarita Moreno from "The Colombian Trip " planned the trip for me and she was my contact for any issues during the trip as well. It was an amazing 13 nights in Colombia and the guides were awesome.
Margarita was awesome, very helpful and she always cheked with us to make sure that everything was ok with our trip. We felt that cities in Colombia are much safer than lot of cities around the world. We really impressed with the public bath rooms in majority of the places and Clean restaurants everywhere.
I learned a lot about Colombia from all the guides and also had some very unique experiences with the activities during the trip.
Brujita ride and Tube floating in San Cipriano, El Penon de Guatape climb on a day trip from Medellin, boatride from Cartagena to Isabela in Rosario Islands, Fruit tastings in Bogota and Cali, visiting Salt Cathedral in Bogota, visiting historic Camuna 13 in medellin, hiking in the Tayrona Nationa park are some of the highlights.
Kudos to all the guides (Nataly, Claudia, Sol, Juan, Isaac and David) for their patience and help during the Activities and helping us at the airport during checkins.
I would highly recommend "The Columbian Trip" and Margarita for help with your future Colombian travel plans.

Activity Reviews
Hiking in the Tayrona National Park
Hiking in the Tayrona National Park
Colombia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Enjoy the Beaches and Coral Reefs of the Rosario Islands (Shared Boat)
Enjoy the Beaches and Coral Reefs of the Rosario Islands (Shared Boat)
Cartagena
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Colorful Colombia: Flowers, Nature & Villages: Silletas, Guatapé & El Peñol
Colorful Colombia: Flowers, Nature & Villages: Silletas, Guatapé & El Peñol
Medellín
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Comuna 13 Colors & Local Food
Comuna 13 Colors & Local Food
Medellín
Quality of Experience
Guides, Drivers and Staff
Transport
San Cipriano:  a town with a bit of jungle!
San Cipriano: a town with a bit of jungle!
Colombia

Very unique experience and do not miss this activity

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The Salt Cathedral & Zipaquirá
The Salt Cathedral & Zipaquirá
Colombia
Quality of Experience
Food
Guides, Drivers and Staff
Transfer from Bogota to Villa de Leyva ->  Stop in Raquirá
Transfer from Bogota to Villa de Leyva -> Stop in Raquirá
Colombia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discover La Candelaria & The Monserrate Hill
Discover La Candelaria & The Monserrate Hill
Colombia
Food
Guides, Drivers and Staff
Nataly was awesome
Transport
Local specialist: Margarita Moreno
Margarita
Margarita Moreno
Local specialist in Bogota | Replied on Feb 25, 2023

Hi Sankar!

Thank you for your comments, it is gratifying to see that Colombia has surprised you in a positive way.
It was a pleasure to welcome you to Colombia and share with you and your family here in Bogotá.

I am glad that your family was surprised at each destination, especially Cali which is a new destination you liked so much.

We hope to see you soon discovering new cities in Colombia.
Best,
Margarita

3 weeks visiting Guatemala
Guatemala | Jan 21 - Feb 13, 2023

Solomon
Solomon F.
Canada | Reviewed on Feb 21, 2023
Our driver/guide Esteban did a great job bringing us safely from destination to destination while explaining what we would do and see at the various places we visited. Highlights of our trip were:
Semuc Champey
Tikal
Rio Dulce
Antigua
Pacaya Volcano
Lake Atitlan
All in all it was a great vacation, We did a lot of walking hiking and sightseeing. Getting to understand the Mayan culture is something we really appreciated. We were happy to see how weaving is still very much part of the...
Read more

Our driver/guide Esteban did a great job bringing us safely from destination to destination while explaining what we would do and see at the various places we visited. Highlights of our trip were:
Semuc Champey
Tikal
Rio Dulce
Antigua
Pacaya Volcano
Lake Atitlan
All in all it was a great vacation, We did a lot of walking hiking and sightseeing. Getting to understand the Mayan culture is something we really appreciated. We were happy to see how weaving is still very much part of the Guatemalan culture. As my wife is an amateur ceramist, she was very happy to visit a Ceramic production studio in the Lake Atitlan area.

Hotel Reviews
Casa del Mundo
Lake Atitlán

This was a great hotel with an impressive location, great staff and good food. You need to be in decent shape to handle all the stairs at this hotel built on a cliff. Lots of character and great atmosphere.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Casa Palopo
Panajachel

Very nice hotel with great staff and very good food. The only problem we found was that the price was excessive for Guatemala.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Encantada
Antiigua

We had a very nice room and staff was excellent but we ended up asking to move to a sister hotel because the room we were given was facing the street and too noisy for our liking. We moved to the Pensativo Hotel as an upgrade which was around the corner from the Casa Encantada. We were very happy there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nanajuana
Rio Dulce

Very nice property but a bit dated. Staff was very friendly and food was good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jungle Lodge Tikal
Peten

Food was very good as well as the service and staff. We were quite comfortable considering you are in the jungle.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Candelaria Lodge
Coban

Beautiful property with excellent location near caves. One of the hotel gardeners served as our guide to the caves we were able to walk to from the hotel. The caves were quite impressive and definitely worth visiting. As many other places we visited in Guatemala we were the only tourists doing the tour and had the place to ourselves. Staff were all very friendly and food was good. Room was adequate.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hyatt Centric Guatemala City
Ciudad de Guatemala

Modern hotel in a good, safe location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pensión Bonifaz
Quetzaltenango

Hotel is in a great location, comfortable and clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Santo Tomás
Chichicastenango

our room facing the courtyard was a bit humid and dark. Not a great experience for us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Q'eqchi'
Cobán

We had a fabulous experience at this hotel. We were greeted by the owner who was very kind and made sure we had a great experience. The room was very clean and comfortable. Breakfast was great - we felt like we were at a friends house on vacation.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
San Andrés Xecúl
San Andrés Xecúl
Guatemala

We walked from the town to the Church which is extremely interesting as it is unique being decorated on the exterior with naive art.

Quality of Experience
Guides, Drivers and Staff
Transport
Georginas Hot Springs
Georginas Hot Springs
Guatemala

Site was very interesting to see and use the hot spring facilities. Main restaurant was under renovations but we were able to have a nice meal at the smaller cafeteria.

Quality of Experience
Guides, Drivers and Staff
Transport
Villages Around Quetzaltenango
Villages Around Quetzaltenango
Guatemala

Visited an interesting colourful cemetery where you can also see Mayan traditional ceremonies. We enjoyed walking around and seeing the sites.

Quality of Experience
Guides, Drivers and Staff
Transport
San Francisco el Alto
San Francisco el Alto
Guatemala

This was a worthwhile market to visit. Interesting to see all the animals being sold. Also had many previously owned items as well as new items you would see in a local market.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Chichicastenango Mayan Market
Visit Chichicastenango Mayan Market
Guatemala

This is quite a colourful and very large market. Few tourists compared to all the locals shopping.

Quality of Experience
Guides, Drivers and Staff
Transport
Maya  Sauna
Maya Sauna
Guatemala

It was quite a different type of experience compared to a what you know of modern saunas. First a wood fire is started to heat the side wall and then once inside you add water to the hot surfaces to get the heat and steam going. Afterwards we got to use a shower which was next to the sauna. We were supplied with clean towels as well as soap.

Quality of Experience
Guides, Drivers and Staff
Transport
Cooking Class with Local Family
Cooking Class with Local Family
Guatemala

We had a great experience learning how to cook a traditional Mayan meal, called Pepian. This was done on a wood stove which brings added flavour to the food.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kayaking in Lake Atitlán
Kayaking in Lake Atitlán
Guatemala

It was fun kayaking on Lake Atitlan. It was a relatively calm day and we enjoyed the experience paddling around the lake for an hour.

Quality of Experience
Villages Around Lake Atitlán by Boat
Villages Around Lake Atitlán by Boat
Guatemala

We enjoyed seeing San Juan La Laguna with its colourful arts scene. We walked up to the viewing platform with impressive views. Lots of tourists and locals visiting here. We then went to San Pedro La Laguna where we had a nice lunch.

Quality of Experience
Guides, Drivers and Staff
Transport
Tecpán Trekking Downhill
Tecpán Trekking Downhill
Guatemala

Our guide Alex was great. We visited his family and enjoyed his grandmothers baked buns. We also got a chance to watch local women weaving. This hike is a spectacular way to see the magnificent Lake Atitlan.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Natural Hot Springs Santa Teresita
Natural Hot Springs Santa Teresita
Guatemala

We enjoyed the spa, massage and sauna and pools. Great experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Pacaya Volcano Hike & Picnic
Pacaya Volcano Hike & Picnic
Guatemala

Hiking to the volcano was a lot of fun and impressive as the site and views keep changing as you get closer. Amazing to see all the lava rivers and stone formations.

Quality of Experience
Guides, Drivers and Staff
Transport
Walk Antigua Like a Local
Walk Antigua Like a Local
Antigua

Antigua is a charming, clean and safe city with lots of character. Our guide gave us a great tour by foot.

Quality of Experience
Guides, Drivers and Staff
Transport
Leisure Time in Antigua Guatemala
Leisure Time in Antigua Guatemala
Antigua

We liked the feel and character of Antigua. Safe walking around. We visited local markets and had a nice lunch at a cafe.

Quality of Experience
Guides, Drivers and Staff
As this was our own leisure time, there was no guide, drivers or staff.
Transport
Actually we walked on our own.
Quiriguá Archaeological Site
Quiriguá Archaeological Site
Guatemala

Very interesting site to visit.

Quality of Experience
Guides, Drivers and Staff
Transport
Rio Dulce Boat Tour
Rio Dulce Boat Tour
Guatemala

We enjoyed this boat tour. Spectacular nature and lots of birds.

Quality of Experience
Guides, Drivers and Staff
Transport
Uaxactún
Uaxactún
Guatemala

After seeing Tikal we were surprised to see the lack of tourists here. Certainly not as impressive in size or maintenance but nonetheless worthwhile seeing. Near the Uaxactun site we visited a small village which was interesting to see.

Quality of Experience
Guides, Drivers and Staff
Transport
Tikal Mayan Civilization
Tikal Mayan Civilization
Guatemala

Site was very well maintained and impressive.

Quality of Experience
Guides, Drivers and Staff
Transport
Aguateca Mayan Site
Aguateca Mayan Site
Guatemala

This is a nice site but maintenance could be better. It was a hard trek to get there. We did the longer harder round trip from the river, but saw that other people used a more simple route.

Quality of Experience
Guides, Drivers and Staff
Transport
Semuc Champey
Semuc Champey
Guatemala

This is a beautiful location and well worth the visit. We brought our bathing suits and enjoyed the water.

Quality of Experience
Guides, Drivers and Staff
Transport
Ram Tzul
Ram Tzul
Baja Verapaz

We enjoyed having a chance to get out and hike to a very nice waterfall. I would recommend this hike.

Quality of Experience
Guides, Drivers and Staff
Transport
Guatemala City Tour
Guatemala City Tour
Guatemala

We visited several parts of the city and got a good feel of its character.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Catherina Tittaferrante
Catherina
Catherina Tittaferrante
Local specialist in Antigua Guatemala | Replied on Dec 02, 2023
Dear Sol & Celine, Sharing our Culture and Worldview with you was definitely fantastic and extraordinary. We appreciate your time and your energy, as our goal has always been to exceed expectations we deeply appreciate every feeling and thought expressed, we will be redesigning some of the activities described that need it. The Team of Columbus Guatemala Travel wishes the best of the best since life to us is an enless journey and learning process. We hope to see you soon and be your local... Read more

Dear Sol & Celine,

Sharing our Culture and Worldview with you was definitely fantastic and extraordinary. We appreciate your time and your energy, as our goal has always been to exceed expectations we deeply appreciate every feeling and thought expressed, we will be redesigning some of the activities described that need it.

The Team of Columbus Guatemala Travel wishes the best of the best since life to us is an enless journey and learning process. We hope to see you soon and be your local companion throughout Belize, Costa Rica or very soon Mexico, Colombia, Argentina. Simply choose the next destination.

Olman arranged a fantastic trip.Arenal/La F...
Costa Rica | May 28 - Jun 4, 2022

T
Tyler R.
Huntsville, AL | Reviewed on Feb 21, 2023

Olman arranged a fantastic trip.

Arenal/La Fortuna was so beautiful, and the Royal Corin was a fantastic hotel. Really enjoyed everything he arranged for us.

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Feb 22, 2023

Hello Tyler,

Thanks for your review, I appreciate it.

I am so happy to know your family enjoyed every destination you visited.

Best,
Olman

Everything was seamless and easy. It made our trip stress-free.
Australia | Feb 4 - Feb 12, 2023

Vaibhav
Vaibhav M.
Atlanta, GA | Reviewed on Feb 21, 2023
Gary put together a fantastic itinerary that allowed us to see a lot of things in very little time. Having someone figure out transportation, accommodations, and activities was extremely helpful and saved us a lot of hassle. Read more

Gary put together a fantastic itinerary that allowed us to see a lot of things in very little time. Having someone figure out transportation, accommodations, and activities was extremely helpful and saved us a lot of hassle.

Activity Reviews
Small-Group Uluru Sunset Tour
Small-Group Uluru Sunset Tour
Australia

I was expecting better food. Otherwise it was a nice view.

Day trip to the Great Barrier Reef
Day trip to the Great Barrier Reef
Australia

Well organized, food was great, equipment was excellent quality, supervision was top-notch, and the views were spectacular.

Sunrise Tour of Uluru (Ayers Rock) & Kata Tjuta Hike
Sunrise Tour of Uluru (Ayers Rock) & Kata Tjuta Hike
Uluru

Hot and tiring, but the guide made it a good experience. The fanny packs with snacks and water were great. The toilets at the rest stops are ---- ummmmm..... an experience. I'm not sure if that could be upgraded since it's a government run thing. I would like to have had a more meditative experience of just "taking it in" when it was still cool first thing in the morning.

Sounds of Silence Dinner
Sounds of Silence Dinner
Australia

The food was phenomenal, the view was spectacular, and the setting was intimate. I enjoyed the astronomy lesson, but I wish the digeradoo player hung out longer (maybe for the duration of the dinner!).

Classic Kuranda Tour
Classic Kuranda Tour
Australia

Everything from the Gold Class train ride to the park to the views from the sky train was amazing. Highly recommend.

Quality of Experience
Punctual, friendly, with clear instructions.
Food
Food at the park was sorta meh.
Guides, Drivers and Staff
Very knowledgeable and friendly guides.
Transport
I mean, whaddya expect from a bus? It was a nice bus, though. USB ports included.
Local specialist: Gary Topic

Amazing Munich
Germany | Feb 17 - Feb 20, 2023

Ana
Ana C.
St. Marys, GA | Reviewed on Feb 21, 2023
We started our trip with a flight cancellation due to an airport strike, but our Kim Kim team, Tomaz, Mojca and Zala made the necessary arrangements and delivered a wonderful experience!
Our 3 day trip started with a visit to the Dachau concentration camp. A very emotional but a must see one!
Then we headed to the city were the Palace, the churches, the Redidenz, the monuments, Marienplatz, the streets and the great vibe, made of our trip an unforgettable one for sure!
The BMW world and...
Read more

We started our trip with a flight cancellation due to an airport strike, but our Kim Kim team, Tomaz, Mojca and Zala made the necessary arrangements and delivered a wonderful experience!
Our 3 day trip started with a visit to the Dachau concentration camp. A very emotional but a must see one!
Then we headed to the city were the Palace, the churches, the Redidenz, the monuments, Marienplatz, the streets and the great vibe, made of our trip an unforgettable one for sure!
The BMW world and museum, the Olympic Park and its Tower, the walk through the English Garden made the second day a very relaxing one, ending with a must dinner at the Hofbrauhaus!
The third day we drove to the Neuschwanstein Castle and the view were breathtaking! From there, we went to Innsbruck, visiting gorgeous churches and the absolutely beautiful Austrian Alpine mountains. Innsbruck was the perfect end to our trip. Quaint and beautiful! ( and the visit to the Swarovski store)
The star of the trip: Mr Karl, our private guide! He went above and beyond! We felt like visiting with a family member. He was great with our 9 year old and a wonderful talker. He is so knowledgeable in history, not only of the city or the country, but of the whole world. His positive attitude and his smile makes the trip even better! We definitely need more Karls in the world!
Thank you Kim Kim for another awesome vacation!
See you in our next adventure!

Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Replied on Feb 28, 2023

Hi Ana,

thank you for your nice words! See you soon travelling again with KimKim!

Every effort made to tailor the trip and when...
Jordan | Feb 12 - Feb 17, 2023

Iain
Iain T.
United Kingdom | Reviewed on Feb 21, 2023
Every effort made to tailor the trip and when there were glitches, these were accepted and efforts made to resolve. Read more

Every effort made to tailor the trip and when there were glitches, these were accepted and efforts made to resolve.

Hotel Reviews
Movenpick Dead Sea Spa & Resort
Sweimeh, Amman
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Memories Aicha Luxury Camp
Wadi Rum
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Movenpick Nabatean Castle Hotel
Wadi Musa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Locanda Boutique Hotel
Amman

Poor location, noisy at night and below standard expected in relation to cost of trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Rum Valley - Aqaba - Dead Sea
Rum Valley - Aqaba - Dead Sea
Jordan
Quality of Experience
Guides, Drivers and Staff
Transport
Wadi Rum (2-3 Hrs Jeep ride)
Wadi Rum (2-3 Hrs Jeep ride)
Jordan
Quality of Experience
Guides, Drivers and Staff
Transport
Petra - Morning Free
Petra - Morning Free
Petra
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Petra (With Site local Guide or private guide)
Full Day Petra (With Site local Guide or private guide)
Petra
Quality of Experience
Guides, Drivers and Staff
Transport
Amman-Madaba-Mount Nebo-Karak-Petra
Amman-Madaba-Mount Nebo-Karak-Petra
Jordan
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Meet & Assist - Queen Alia Airport
Meet & Assist - Queen Alia Airport
Jordan
Quality of Experience
Look
Guides, Drivers and Staff
Transport
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Replied on Feb 21, 2023

Hello Iain
Thank you so much for the time you took to state your review for the trip.
i am glad that we managed to turn the status of the trip around positively.
you have been very tolerant to give us the chance to do that really , thank you for that .

Be well and safe , and surely looking forward to see you again in Jordan.

Warm regards
Samir

This trip to Morocco was honestly the stuff o...
Morocco | Jan 5 - Jan 15, 2023

Laura
Laura S.
Live Oak, TX | Reviewed on Feb 21, 2023
This trip to Morocco was honestly the stuff of dreams! The planning stage was so smooth and easy, despite the COVID pandemic delaying our trip by a year. Our trip specialist, Megan, could not have been more gracious and professional.
All of the accommodations, meals, and excursions provided were excellent. Our guide, Mohamed Mehrich and our driver, Brahim Bader, were patient, flexible, good-humored, and professional to a fault. We never once felt unsafe, and the two of them went to...
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This trip to Morocco was honestly the stuff of dreams! The planning stage was so smooth and easy, despite the COVID pandemic delaying our trip by a year. Our trip specialist, Megan, could not have been more gracious and professional.
All of the accommodations, meals, and excursions provided were excellent. Our guide, Mohamed Mehrich and our driver, Brahim Bader, were patient, flexible, good-humored, and professional to a fault. We never once felt unsafe, and the two of them went to extraordinary lengths to take care of us and our belongings.
We had a number of local tour guides, all of whom were incredibly well-informed, gracious, and utterly delightful. Hamid in Volubilis, Kamal in Fes, and Mohammed in Marrakesh were particularly pleasant to work with.
I will contact Megan and Kimkim immediately if I ever have the opportunity to return to Morocco. This country is pure magic!

Local specialist: Megan Lower

Our guides, Len and Chan, and our driver Ky w...
Cambodia | Feb 9 - Feb 20, 2023

K
Karen M.
Mount Pleasant, SC | Reviewed on Feb 21, 2023
Our guides, Len and Chan, and our driver Ky were wonderful. They all went above and beyond and gave us quite a memorable experience. Read more

Our guides, Len and Chan, and our driver Ky were wonderful. They all went above and beyond and gave us quite a memorable experience.

Hotel Reviews
Soriyabori Resort
Koh Trong

Rustic and wonderful. Be warned there is no ac, but sleeping under a mosquito net feels so authentic on this tiny island with no cars and few tourists!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
If you are looking for modern convenience and sterile environment, stay in Kratie. This is for those looking for a more authentic experience. Loved it!
The Aviary Hotel
Siem Reap

Nice room, friendly staff.

Nature Lodge
Sen Monorom

Nice rooms, friendly staff. Good food.

Rambutan Resort - Phnom Penh
Phnom Penh

Great location, nice room. Very friendly and helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Phare, the Cambodian Circus (Seat B - open seating in the rear half of the middle seating area)
Phare, the Cambodian Circus (Seat B - open seating in the rear half of the middle seating area)
Siem Reap
Mechrey floating village with cruise to Prek Toal
Mechrey floating village with cruise to Prek Toal
Siem Reap
Phnom Penh to Sen Monorom
Phnom Penh to Sen Monorom
Cambodia
Banteay Srei & Ta Phrom (same day as sunrise)
Banteay Srei & Ta Phrom (same day as sunrise)
Siem Reap
Full day temple exploration by remork (with lunch) - Angkor Thom/Grand Circuit
Full day temple exploration by remork (with lunch) - Angkor Thom/Grand Circuit
Siem Reap

A lot to do I n one day!

Sen Monorom to Kratie (local restaurant lunch)
Sen Monorom to Kratie (local restaurant lunch)
Cambodia
Community based activities on Koh Trong
Community based activities on Koh Trong
Koh Trong
Sunset at the Sea Forest
Sunset at the Sea Forest
Sen Monorom

Could have skipped this

Trekking to see a Phnong village & Bou Sraa Waterfall
Trekking to see a Phnong village & Bou Sraa Waterfall
Sen Monorom
A full day at Elephant Valley Project (ELIE)
A full day at Elephant Valley Project (ELIE)
Sen Monorom
Royal Palace
Royal Palace
Phnom Penh
Sunset cruise, Phnom Penh
Sunset cruise, Phnom Penh
Phnom Penh
Tuol Sleng & Russian Market
Tuol Sleng & Russian Market
Phnom Penh
Short cyclo tour to Wat Phnom
Short cyclo tour to Wat Phnom
Phnom Penh

Great fun!

Local specialist: Steve Lidgey
Steve
Steve Lidgey
Local specialist in Cambodia | Replied on Feb 21, 2023
Dear Karen,
Thanks for taking the time to share your comments about the trip. It was lovely to meet you in Siem Reap and also receive a lot more feedback. Fantastic to see you had a great time.
BTW noted the comment about the hotel in Koh Trong. I think I found the way to add a note to warn future guests that there is no a/c, but that it is also not required. It should be seen in the hotel description now. Soriyabori is lovely, and far better than anything across the river in the town itself....
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Dear Karen,
Thanks for taking the time to share your comments about the trip. It was lovely to meet you in Siem Reap and also receive a lot more feedback. Fantastic to see you had a great time.
BTW noted the comment about the hotel in Koh Trong. I think I found the way to add a note to warn future guests that there is no a/c, but that it is also not required. It should be seen in the hotel description now. Soriyabori is lovely, and far better than anything across the river in the town itself.
Thanks for travelling with Travel Asia a la carte and kimkim. As mentioned, when you plan you next time please contact Kimkim. Almost certainly they will have an expert for that destination. And for Cambodia please tell them to contact me via kimkim also.
Best regards from sunny Siem Reap,
Steve.

We had a great experience planning the trip w...
Costa Rica | Jan 11 - Jan 18, 2023

Gidi
Gidi G.
Manhattan, NY | Reviewed on Feb 20, 2023
We had a great experience planning the trip with Sergio and then visiting Costa Rica. We wanted an 'only in Costa Rica' trip and had specific requests that were all accommodated Sergio and the team he worked with. The process was time-edficient and price was reasonable compared to self-organized alternatives. We are sold on the concept and will come back to KimKim. More specific feedback that you may find useful: 1. Transportation: I highly recommend taking drivers and car service ... Read more

We had a great experience planning the trip with Sergio and then visiting Costa Rica.

We wanted an 'only in Costa Rica' trip and had specific requests that were all accommodated Sergio and the team he worked with. The process was time-edficient and price was reasonable compared to self-organized alternatives. We are sold on the concept and will come back to KimKim.

More specific feedback that you may find useful:

1. Transportation: I highly recommend taking drivers and car service for the long trips. Carrs were spacious and clean. Drivers were good and drove safely (very important). We only had to ask to slow down once. At the same time, the drivers drive a lot and were often tired while driving. One of them told me he would be driving 12 hrs in that day! Too much and illegal in many countries. The driver-guide Miguel from Arenal was exceptionally GREAT.

La Paz waterfall and cacao plantation: Both are must-visit sites in CR, and we had great guides. We asked for the quick versions of the visit and didn't feel we missed anything. This option for a shortened quickened should be offered.

Rafting: Guides were professionals and the boating was great. BUT, it's a 5.5 hrs slot for 2 hrs of rafting on the river. 3 hrs wasted on travel, pickups and going to a standard lunch that could be served on site. We missed the next activity. That was bitter-sweet. Would not recommend that format.

Springs Hotel: This is a great hotel with awesome activities. It's expensive but we'd love to come back.

Hanging bridges tour: A must-visit BUT we were teamed with a French couple, who didn't speak English well. The poor guide had to say everything twice in English and French, with her broken French. The guiding and tour became very tiring and slow particularly in the rain. Kids lost interest. Not a great experience although a must visit.

Zip lining: A must do! It was great and the kids daidit was a highlight. A very professional experience and a lot of fun.

Drive from Arenal to Monteverde: Its a scenic drive and we should have given it more time. The driver Miguel to was also a guide, and was Superb!

Monteverde hotel: The hotel is definitely not a 4 stars hotel in terms of room and service. Toilet was clogged. Security guard didn't speak English, couldn't help and had no one to call.

Monteverde tour with guide Andres: THE BEST! A tremendous visit. Andres is a star. We'll send people his way.

San jose tours were both great in terms of content, time mngt, etc. and the guides were great. I highly recommend spending a day in the city in the different national museums, BUT my highlight was a walking tour seeing the gorgeous architecture of the city. Our guides which Sergio provided were great and it was unexpectedly nice to meet and talk ro three different young Costa Rican guides.

Restaurants in SJ: Prices are reasonable and local food is delicious.

Overall we had a great experience and would definitely recommend kimkim and Sergio.

Thank you for everything.

Gidi

Hotel Reviews
Hotel & Spa Poco a Poco
Monteverde

The hotel is underwhelming. Room was small. Only security at night. Toilet got clogged (happens) but security didn't speak English and no one could solve problem. Over priced.

Authenticity & Character
Location
Staff
Staff was nice, but at night no one to help.
Cleanliness & Comfort
The Springs Resort & Spa at Arenal
La Fortuna

Top notch hotel set up in a gorgeous park. Everything is superb including different restaurants. But pricy.

Authenticity & Character
Location
In the middle of the Arenal national park
Staff
Cleanliness & Comfort
Gran Hotel Costa Rica, Curio Collection by Hilton
San José

A great hotel at the heart of San Jose: roomsare spacious and newly done, and service is top. I am glad we chose this center of town location.

Authenticity & Character
A Hilton....
Location
Center of town
Staff
Cleanliness & Comfort
Activity Reviews
Chocolate Farm Visit & Workshop
Chocolate Farm Visit & Workshop
Arenal/La Fortuna

A cacao farm is a must visit! We asked for a quick versions and loved it.

Quality of Experience
Guides, Drivers and Staff
Transport
San José City Tour
San José City Tour
San José

I loved the visit to San Jose and its museums. Our guide was great.

Quality of Experience
Food
Guides, Drivers and Staff
Private Monteverde Cloud Forest Reserve Guided Hike
Private Monteverde Cloud Forest Reserve Guided Hike
Costa Rica

Our guide Andres is a star. This was a tremendous visit. A definite highlight of our visit. We'll send people his way.

Quality of Experience
Guides, Drivers and Staff
Andres is a superb guide!
{{start_location}} to {{end_location}} - Visit La Paz Waterfall
{{start_location}} to {{end_location}} - Visit La Paz Waterfall
Costa Rica

A must visit. Although the short version of the visit is sufficient.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Feb 21, 2023

Hi Gidi, I'm so glad to hear that you had a great experience planning your trip with us and that your visit to Costa Rica met your expectations. Thank you for sharing your experience! Pura vida!

First time on kimkim - traveling made easy!!
Costa Rica | Feb 8 - Feb 19, 2023

Joseph
Joseph M.
Grand Lake, CO | Reviewed on Feb 20, 2023
Booking was simple and efficient. I especially liked the kimkim web interface, trip summary, messaging and notifications - made it so easy! Bryan was very responsive. We liked the survey that helped inform our specialists of our interests and lifestyle - they were spot on in their suggestions. We really liked the option to self-drive ... It gave us flexibility when transferring between locations and more freedom to explore. It would be a nice option to be able to add on a rental car with... Read more

Booking was simple and efficient. I especially liked the kimkim web interface, trip summary, messaging and notifications - made it so easy! Bryan was very responsive. We liked the survey that helped inform our specialists of our interests and lifestyle - they were spot on in their suggestions. We really liked the option to self-drive ... It gave us flexibility when transferring between locations and more freedom to explore. It would be a nice option to be able to add on a rental car with preferred and price negotiated partners. Also, when self driving, it would be nice to have some site or food suggestions between locations. Lodging choices were great with exception of location in Manuel Antonio - conveniently located right next to park for easy access, friendly staff, good accommodations, but not really our preference of quiet, serene boutique hotel and not really an ocean view. All selected tour guides were very good, experienced and professional. Only other suggestion for tours is some recommendation on what to expect and what to bring (or leave behind). I would like to see a breakdown on costs that would help inform where we would want to spend more or less money. We would definitely use again and we have already recommended to some friends ... is there a referral program ;-) ?

Hotel Reviews
Bahia del Sol Hotel
Guanacaste

Great beach location on quiet Potrero Bay. Rooms nestled into thick vegetation making it feel more private and secluded. Natural modern stying of rooms and close proximity to beach, pool and restaurants. Breakfast included. 2 restaurants on-site: one traditional and one tapas bar. Other restaurant choices walking distance nearby. Kind helpful staff. Our room had issue with availability of hot water.

Authenticity & Character
Thatched hut styling, beach vibe, outdoor seating
Location
Beachside, landscaping, on-site parking, walking distance to other restaurants and shopping
Staff
Helpful with room service, luggage, directions, restaurant options
Cleanliness & Comfort
Clean rooms, clean restaurants, programable air conditioning
Capitán Suizo Beachfront Boutique Hotel
Tamarindo

Secluded private resort at the far end of town provided for a nice mix of quiet with everything Tamarindo has to offer - tours, restaurants, shopping and nightlife. Open air reception area overlooking beautifully landscaped property. Rooms nestled among the native vegetation provides for a feeling of authenticity and remoteness. Pool, restaurant, bar and beach are just beyond rooms. Beautiful setting - you can lounge near pool, under trees overlooking ocean or out on sandy beach. Rooms are well kept, nicely decorated and well stocked. Looking for a boutique hotel with the right balance of seclusion and tourism, look no further.

Authenticity & Character
Natural setting in native vegetation, quality accommodations
Location
Natural setting on the far end of town directly on the beach, restaurant with beach views
Staff
Everybody at reception was so helpful! Moises went above and beyond to help us - we accidentally left backpack at restaurant in distant town. He called and made arrangements for us to pick next day and sent us with packed breakfast. Staff was fantastic in reception, gift shop, bar, restaurant and breakfast buffet.
Cleanliness & Comfort
Clean and comfortable rooms, programable air conditioning, nice beds and furniture
Hotel San Bada Resort & Spa
Manuel Antonio

Conveniently located right next to Manuel Antonio National Park entrance for easy access. Nice kind staff. The hotel itself seemed a little more dated and not as well maintained as other properties we visited. The rooms were more traditional than modern. Nice pool area with snack/drink bar. Property is not on the beach but there are marginal views of ocean from 5th and 6th floors. Beware of rooms on 5th floor - raccoons (or Coati) fighting in attic at 3:00-4:00 am for all three nights of our stay. Issues with hot water availability. Not really our preference of smaller, quiet, serene boutique hotel.

Authenticity & Character
Spanish flair styling, thatched roof Congo restaurant, rooftop sushi restaurant. Nice balcony at back of bedroom facing distant ocean views.
Location
If we are staying at the beach, we want to be on the beach. If access to Manuel Antonio National Park is your priority, stay here.
Staff
Housekeeping did a great job cleaning our room and creating "towel animals" in our bedroom - fun! Front desk was very helpful. Especially, Kenneth ... always kind, greeting us every day and at my request, was able to arrange for bouquet of flowers for my wife on Valentine's Day. Ema or Eva at pool provided great service - try the Congo Temptation. Rooftop restaurant staff needs some training on hospitality.
Cleanliness & Comfort
Room was clean and comfortable. Room was well stocked. Good air conditioning. Biggest problem was the raccoons (or Coati) fighting in the attic every morning between 3:00-4:00 am. We reported it to the front desk, they acknowledged the problem and reported it to maintenance.
Koora Hotel
Monteverde

Amazing location, staff and accommodations! Nestled up in the mountains with incredible views of the Nicoya peninsula and Pacific ocean, this was our favorite for our emtire trip. Nestled in the cloudforest between Monteverde and Santa Elena, the climate was cooler than we expected in Costa Rica - but we loved it! Small mountain villages with plenty of site seeing opportunities - coffee & chocolate tour, cloudforest, nature preserves. Allowed us to experience the variety of ecosystems that Costa Rica has to offer. While here we saw beautiful Resplendant Quetzal and Motmot birds. We also saw a variety of insects and a couple vipers on night tour. Staff was fantastic, food was delicious, views were beautiful, bungalows were private and secluded. Don't miss this one - we highly recommend!

Authenticity & Character
Costa Rican hospitality meets natural modern accommodations in small mountain village area. Bungalow style accommdations were like being in a tree house - unique!
Location
Top of the cloudforest views, small towns with shopping and restaurants close by, abundant tour choices.
Staff
The staff were the most kind and helpful people of our entire trip. Every time we entered the main building with reception, restaurant and bar, they greeted us and remembered our names. They anticipated my wife's dairy free diet. Thank you to Diana, Kenneth, Javier and Christian - you made our stay most enjoyable!
Cleanliness & Comfort
Natural setting, modern interior, nice styling, well maintained, very clean.
Arenal Manoa & Hot Springs
Fortuna

We'd rate this more like 4.5 stars. Location was amazing! - nestled among the native vegetation made us feel like we were in the jungle. We saw many local animals (birds and lizards) from our back patio which looked directly at Arenal Volcano. This property was a little more spread out which required a little more walking (not a problem for us) but also contributed to a feeling of being more remote. The restaurant, spa and pool area were all a short walking distance from our room. Breakfast was included. One restaurant on-site: great morning breakfast buffet with quite a variety and dinner selections let us explore local flavors. We both had a massage - nice outdoor setting and very relaxing. Rooms were nicely decorated, air conditioning was great, back patio with large sliding glass door was excellent. Reception area quite far from our room prevented us from spending much time there and developing any relationships with staff. Rooms are small duplex style - limited insulation between rooms made it easy to hear neighbors next door.

Authenticity & Character
Quiet and secluded, natural vegetation, wildlife, privacy, amazing view of Arenal Volcano (when clouds clear)
Location
Centrally located for quick drive to La Fortuna, hot springs and Hanging Bridges, Lake Arenal
Staff
Kind and helpful
Cleanliness & Comfort
Very nice accommodations, traditional modern styling, clean. Not well sound insulated from adjoining room.
Activity Reviews
Local Flavors Cooking Experience
Local Flavors Cooking Experience
Manuel Antonio

A fantastic way to learn more about Costa Rican life outside the tourist towns. Fifst we stopped by the Mercado in Quepos to see where everyone shops. Then Toucanes Tours took us to their rancho located outside of town. They had several different animals on the ranch, we hand picked some herbs and vegetables. Then we cooked! It was just my wife and I - we had a great time learning to make plantain ceviche (delicioso!), rice, chicken and handmade corn tortillas! What a great meal to share with great new friends!

Quality of Experience
Authentic local experience away from the tourist areas. Learned how to make ceviche and the secret ingredient!
Food
Nothing better than homemade food that you participated in
Guides, Drivers and Staff
Our guide Maria, our chef Stephanie and driver Asdrubal were all fantastic - we felt like we met and ate a meal with family! What a personal experience!
Transport
Timely, clean, safe, air conditioned
Mangrove & Estuary Safari by Boat
Mangrove & Estuary Safari by Boat
Tamarindo

Very interesting to learn more about the mangroves and the animals that live there. We saw many different birds. a couple crocodiles and several howler monkeys. Beautiful boat tour in the mangroves with a humorous tour guide, Moises.

Quality of Experience
Good tour that educates a person on the critical role that the mangroves play in our ecosystem.
Guides, Drivers and Staff
Moises is knowledgeable and has a great sense of humor.
Transport
Clean, comfortable, safe and timely.
Nighttime Pacific Green Turtle Nesting Experience (Seasonal)
Nighttime Pacific Green Turtle Nesting Experience (Seasonal)
Costa Rica

We went out at night and saw mothers coming up on the beach to dig holes and lay their eggs. We also saw baby turtles coming to the surface of the sand and making their way to the ocean - how special to see this whole process. We learned so much about turtles - informative and educational.

Quality of Experience
A beautiful night under the stars learning about turtles, the process of nesting. laying eggs, their incubation and the baby's trek back to the ocean. Special!
Guides, Drivers and Staff
Our guide, Christian, was very knowledgeable and took the opportunity to educate us on the preservation of this special animal. Very informative and educational.
Transport
Clean, comfortable, safe and timely. Prepare for the long drive out to nesting grounds.
Sukia Nighttime Nature Walk
Sukia Nighttime Nature Walk
Manuel Antonio

We saw everything: Aguti, monkeys, butterflies, grasshoppers and lots of frogs and toads. Our goal was to see famous red eyed tree frog and we saw several. Only wildlife refuge in Manuel Antonio - also had several crocodiles that had been rescued. a great night tour!

Quality of Experience
Fantastic night tour close to town! A wide variety of animals to see.
Guides, Drivers and Staff
Our guide Juan was very knowledgeable and had a great disposition - very kind and patient with child in our group - adapted to the circumstances well.
Transport
We drove ourselves - parking on-site.
Ocean Kayaking Adventure
Ocean Kayaking Adventure
Manuel Antonio

Kayaked from Quepos marina to rock outcropping where we snorkeled and saw several different fish. Then a short distance to Biasanz beach where we enjoyed some cold fresh fruit before heading back. Along the way we saw and discussed several types of birds. Calm bays and beaches to launch and land so not big waves - A great time out on the water! Driver spotted some Scarlet Macaw's near seawall in Quepos, so he pulled over to let us see - very accommodating.

Quality of Experience
A great time on the water, we saw many fish and birds. Good exercise, but not too strenuous.
Food
We stopped for lunch afterwards at the Toucanes Restaurant. Traditional casado selection - very tasty local food!
Guides, Drivers and Staff
Toucanes Tour Guide, Warner, was very experienced. knowledgeable and great attitude! George the driver was very kind and kept eye out for Mcaw's.
Transport
Clean, comfortable safe and air conditioned.
Manuel Antonio National Park
Manuel Antonio National Park
Costa Rica

An amazing ecosystem with a large variety of plants & animals and several amazing beaches. Unfortunately, too many people made it feel like groups competing with each other to view and experience the park. Still, it was amazing what we did see: dragon flies, lizards, iguana, sloths (2 & 3 toed), many birds and monkeys (white face Capuchin and Howlers).

Quality of Experience
Great bio diverstity
Guides, Drivers and Staff
Our guide, Socio, was very knowledgeable and well connected. You learn that these guides work together to share information to ensure the customer experience is spectacular. There were only four of us in the group, so it felt like a private tour. One guy didn't follow guides' instructions and he went a bit overboard on reprimanding the guest publicly - embarrassing. Lastly, he could have managed our expectations about what the tour would consist of and where we were going - we got to the beach and he started saying goodbye. Felt like an abrupt end or he had another tour to lead - awkward.
Transport
We met at entrance to park. Our hotel was adjacent to entrance, so it was a short walk.
Monteverde Cloud Forest Guided Hike
Monteverde Cloud Forest Guided Hike
Monteverde

First introduction to all the ecosystems within Costa Rica - from dwarf forest mountaintops to dry lowlands. Our guide, Andreas, described in great detail all the ecosystems and what to expect. We chose to spend our time in the Rain shadow forest with greatest chance to see Resplendent Quetzal - we were not disappointed! We saw five differnet Quetzal (female, juvenile and male) - spectacular! We also saw the Motmot - beautiful! We also saw several other birds, including a variety of hummingbirds and one special Coati sunbathing on a log. An amazing experience!

Quality of Experience
Andreas asked us what we wanted to see. Our goal was to see the Quetzal and he put us in the right spot! Amazing spotting scope and took photos for us through the scope.
Guides, Drivers and Staff
Andreas is very knowledgeable and experienced!
Transport
He showed up a little late in a "very well worn" vehicle ... a little questionable at first, but got the job done.
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica

Learned so much about chocolate and coffee - from plant to harvest to consumption, fascinating! Informative and educational. New gained appreciation for the chocolate and coffee we consume!

Quality of Experience
Small group, answered all questions, informative and some humor too!
Guides, Drivers and Staff
Kind, helpful, spoke english.
Transport
timely, clean, safe
Hanging Bridges and La Fortuna Waterfall Guided Hike
Hanging Bridges and La Fortuna Waterfall Guided Hike
Arenal/La Fortuna

Hanging bridges was a great excursion to see the jungle from different levels, different animals and amazing views. Our Guide, Marco was very knowledgeable and explained the balance of life in the jungle and roles of the different animals and plants - symbiotic relationships, very interesting! A lot of different plant life and monkeys too.

Quality of Experience
Gained a better understanding and perspective of jungle life and symbiosis.
Food
We went to a local authentic restaurant - I had casado: salad, rice, beans and chicken. My wife had arroz con pollo. Both were delicious!
Guides, Drivers and Staff
Marco - Knowledgeable, humorous and fun!
Transport
Timely, comfortable, clean.
Ecotermales Hotsprings
Ecotermales Hotsprings
Costa Rica

Beautiful natural setting, clean facilities and reasonable amount of people. From what we understand, they limit number of people to ensure a positive experience. Our dinner meal was included - a traditional buffet with several local food options. Bar available for snacks and drinks. Beautiful to go just before dark so you can see both during day and night with dramatic lighting. Pools of varying temperatures and a few different pool settings from private & secluded pools to large open public.

Quality of Experience
Beautiful setting and not too many people.
Food
Variety of selection in buffet.
Guides, Drivers and Staff
Staff was kind and helpful.
Transport
Drove ourselves.
Palo Verde National Park Boat Tour
Palo Verde National Park Boat Tour
Costa Rica

We showed up early and wandered around Hacienda el Viejo - what a beautiful historic building that just takes you back in time. Boat tour, guide and boat drive were all great - we saw a record 52 crocodiles, white faced monkeys, birds and lizards. We ate lunch at the Hacienda after the tour - fantastic meal!

Quality of Experience
Since we arrived early, we had a chance to explore the hacienda - what a wonderful historic building ... like going back in time. We sat outside, had some juice and enjoyed the weather and sites.
Guides, Drivers and Staff
Both guide and boat driver were great. Good personalities, humor and personable.
Transport
We drove ourselves to Hacienda El Viejo!
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Feb 21, 2023
Hola Joseph, Thank you for taking the time to share your feedback with us. I'm thrilled to hear that your booking experience was simple and efficient, and that the kimkim web interface, trip summary, messaging, and notifications were helpful. We always strive to make the booking process as seamless as possible for our customers. I'm glad that the self-drive option gave you the flexibility and freedom to explore during your trip. Your suggestion to add the option to add a rental car with... Read more

Hola Joseph,

Thank you for taking the time to share your feedback with us. I'm thrilled to hear that your booking experience was simple and efficient, and that the kimkim web interface, trip summary, messaging, and notifications were helpful. We always strive to make the booking process as seamless as possible for our customers.

I'm glad that the self-drive option gave you the flexibility and freedom to explore during your trip. Your suggestion to add the option to add a rental car with preferred and price negotiated partners, and to provide site or food suggestions between locations when self-driving is noted and appreciated.

We also appreciate your feedback on the location of the lodging in Manuel Antonio, and we will keep that in mind for future bookings. I'm happy to hear that all of our selected tour guides were good, experienced, and professional, and I understand that providing recommendations on what to expect and what to bring for tours would be helpful.

To answer your question about a cost breakdown. That is not something we can offer, since it is against Kimkim's and the hotels'/operators' policies to relieve the special rates that we obtain. Thank you for using our service and recommending it to your friends. Please feel free to recommend me to them (I can give you a better price for your next visit to Costa Rica :) ). I'll be happy to assist them in making their travel plans.

Pura Vida,
Bryan Leon,
Serendipity Adventures, Costa Rica

We inherited this trip from a family member w...
Norway | Feb 12 - Feb 19, 2023

Amy
Amy G.
Lafayette, CA | Reviewed on Feb 20, 2023

We inherited this trip from a family member who did the initial planning. Im sure that part of the process was great. Once we were on the ground in norway, we found our specialists unresponsive, and we repeatedly ran into problems because none of the destinations had us in their systems, we were not sent transit tickets that had been prepaid… most of our requests for info or assistance were completely ignored.

Local specialist: Ezdi Trejo

Great extended family trip
Cambodia | Feb 5 - Feb 15, 2023

S
Shayla M.
Canada | Reviewed on Feb 20, 2023
Steve managed to organize a short family trip for us down to Cambodia that was a trip of a lifetime. He was able to answer questions from each family member, at all times of the day, helping us prepare for the trip (from currency, to clothing, to flight recommendations). While we were there, he always made sure we were well taken care of, checking in on us and even went above to help with delayed baggage.
Regarding the trip itself, he managed to find a way for us to learn about the...
Read more

Steve managed to organize a short family trip for us down to Cambodia that was a trip of a lifetime. He was able to answer questions from each family member, at all times of the day, helping us prepare for the trip (from currency, to clothing, to flight recommendations). While we were there, he always made sure we were well taken care of, checking in on us and even went above to help with delayed baggage.
Regarding the trip itself, he managed to find a way for us to learn about the Cambodian history (the Khmer Rouge & S21 were very humbling to learn about), experience and understand the Cambodian culture today (the cyclo tour was such a fun experience), and enjoy the beautiful scenery around the Angkorian temples.
I appreciated that most of what we did, involved supporting the locals. Be it via Jaan Bai (delicious food), the Phare Ponleu Selpak (those kids had SO MUCH POSITIVE ENERGY), or even Tonle Sap (seeing the entire community drying the fish was really fascinating).
Sarrun as our guide was also amazing. Cambodia has very little English speaking, and he was able to help teach us the basics of Khmer language, help us on the day trips (reserving a spot for us to see the bats, buy us the local hacky sacks that we loved seeing people play with, communicate with the driver(s), etc). He also was great at helping us understand how much to expect for a TukTuk ride for our free nights, and how safe it would be during the night.
One thing to mention, if you do not know humidity, be prepared for lots of humid days, and pack accordingly!

Hotel Reviews
Poulo Wai Hotel and Apartment
Phnom Penh

Perfect walking distance to the market, and great street food just outside. The hotel itself did the trick, and had a great selection for breakfast. The beds were hard (common throughout Cambodia), but the rooms were clean and well air conditioned.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The hot water in the showers was hit-and-miss.
The Aviary Hotel
Siem Reap

Clean, and fun rooms / layout. Did the trick, and perfect way to end our trip.

Authenticity & Character
Coming from Maison Wat and seeing different parts of Cambodia, this was definitely more on the touristy side. It was a great way to end the trip, but doesn't highlight the Cambodian culture authentically.
Location
Perfect walking distance to Pub street / local restaurants & the post office.
Staff
Very kind and generous.
Cleanliness & Comfort
Maisons Wat Kor
Battambang

Everyone here was so welcoming. It was the perfect mix of feeling at home, yet being part of the Cambodian culture. The breakfast portions were massive, but delicious. The pool was great to cool down after biking / walking around in the morning.

Authenticity & Character
Location
Slightly out of the town, but still a simple tuktuk drive to / from
Staff
Generous and kind hearted individuals. From the cleaners to the servers, to the owner.
Cleanliness & Comfort
Activity Reviews
Additional airport transfer
Siem Reap

The airport is closer to the hotel than you think. But great to have this additional transfer

Sunrise (and return to hotel for breakfast)
Sunrise (and return to hotel for breakfast)
Siem Reap

I think out of all the temples, this was actually our least favourite. Be prepared for crowds during the sunrise. It is beautiful, but everyone talking and walking around (luckily not in front of the water / temple) takes away from the experience. Walking around Angkor Wat afterwards was still beautiful, but I enjoyed Angkor Thom, Ta Phrom, Banteay Kdei, and Pre Rup more.

Kompong Khleang, life on Tonle Sap Lake
Kompong Khleang, life on Tonle Sap Lake
Siem Reap

Seeing the fish drying / smoking was really cool. It's a nice and pleasant drive / boat ride out. It also is a nice change of pace.

Siem Reap After Dark Nightlife & Foodie Adventure by Vespa (private tour)
Siem Reap After Dark Nightlife & Foodie Adventure by Vespa (private tour)
Siem Reap

This was chaotically, hilariously, fun! It was a fun time, and they definitely are pushing the beers on you. But it was fun.

Ta Phrom (afternoon by remork)
Ta Phrom (afternoon by remork)
Siem Reap

The remork was a great way to get around and get some fresh air. Ta Phrom is a great temple. It was not too busy, and allowed us to take some great photos, but do prepare for some crowds at some of the main photo spots.

Dine with the locals, Ms Chanlon
Dine with the locals, Ms Chanlon
Battambang

It was cool to go to the market, get some of the ingredients, then actually cook those ingredients. The portion sizes are massive, and don't forget with every meal, you will get a massive bowl of rice. Very little english is known, so having a bit of french and the very basics of Khmer helped. The food was delicious, and it was really cool to actually learn to cook the Cambodian way (from cleaning the bananna leaves for the fish amok to mortar & pestle the spices to using the clay pot stove we saw in Ondong Roussey). It was such an amazing experience, and great to then taste our feast at the end. To top it all off, we were allowed to walk the gardens and they were so accomodating. We even asked what a specific fruit was (milk fruit), and they pulled one down for us to try, just because! Such a beautiful and fun experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Walking tour in Battambang
Walking tour in Battambang
Battambang

I wish I had more time walking around Battambang. It is such a cool place, and has more of a hip / artsy feel to it.

Phare Ponleu Selpak in Battambang
Phare Ponleu Selpak in Battambang
Battambang

Definitely top 3 items on the trip to Cambodia. The performers had SO MUCH ENERGY throughout. Even if they did a little mess up, they wanted to do it again and everyone (including other cast members) would always cheer them on. It is only an hour, but it was really such a positive experience. Some of the tricks they do is at a level that international buskers strive to complete, so it was really cool to see.

Phnom Sampeau sunset
Phnom Sampeau sunset
Battambang

This is one of the areas, that highlights how helpful a guide is. Sarrun helped us get a truck transportation up the hill. Even though we are a fit family, even we would not be able to walk the mountain in the heat. Also, having a spot saved for us at the bottom to see the bats leave was perfect. This was the first spot we saw the monkeys in Cambodia, and it was a humbling experience understanding the history of what became of the cave during the Khmer Rouge.

Bamboo train ride
Bamboo train ride
Battambang

Going at sunset instead of midday was the best decision made (in terms of weather and the scenery). The sunset was beautiful, and I think it would be even more beautiful during wet season, with the rice paddies being more green. However, the only time I felt bombarded / guilted on this entire trip was at the shops at the end of the ride. You go for about 10min, then you get off and there are a couple little shops. The kids all know how to say they're hungry and are poor, though none look malnourished. The parents also try to push that on you. And the only way for you to leave is back on the train, but the train driver is related to the shop owners, so they are in no rush. This probably would be the first thing I would remove if I were to re-do this trip.

Half day countryside local industries cycling
Half day countryside local industries cycling
Battambang

This was probably my favourite parts of the entire trip. Just learning about different ways the locals cook with rice and make a living was really well done. Biking the roads and enjoying the calmness of the daily living was great.

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner at Jaan Bai
Dinner at Jaan Bai
Battambang

One of our favourite meals. The shrimp dish was amazing, and so many shrimp! Massive portion sizes.

Food
{{start_location}} to {{end_location}} via Ondong Rossey
{{start_location}} to {{end_location}} via Ondong Rossey
Cambodia

It was really cool to see how the pottery is made, and perfect distance to stretch the legs between Phnom Penh & Battambang.

Tuol Sleng & Killing Fields
Tuol Sleng & Killing Fields
Phnom Penh

This is a MUST on the trip. It is disturbing how recent it was, and the torture that occured, but humbling and helps you appreciate Cambodians that much more. I would have spent more time at S21 over the Royal Palace any day.

Quality of Experience
Guides, Drivers and Staff
Transport
Lunch
Lunch
Phnom Penh

Each dish was amazing. The portion sizes are massive, but was delicious. Even if you are not a fan of seafood, it was all delicious.

National Museum & Royal Palace
National Museum & Royal Palace
Phnom Penh

It is a great way to learn about the royalty and their history (quite fascinating and to an extent different than other monarchies). That being said, it was quite long. It could have been done in a shorter amount of time, or almost given free time with no guide so we could do it at our pace.

Afternoon introductory Phnom Penh City Tour
Afternoon introductory Phnom Penh City Tour
Phnom Penh

This was a fun experience and great way to start the trip. At first you are a little nervous being cyclo'd around on the busy roads, but within 2minutes you feel comfortable and at ease throughout.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Steve Lidgey
Steve
Steve Lidgey
Local specialist in Cambodia | Replied on Feb 21, 2023
Hi Shayla,
Thanks for taking the time to share such detailed comments. It's really helpful.
A couple of points:
Angkor Wat - I was there a few days ago for sunrise. Perhaps 500-800 people total. However, it was relatively quiet and I felt still manageable. However, we are expecting Asian tour groups, especially Chinese, to return before too long. So its going to get a lot busier, and we will probably stop offering sunrise at Angkor Wat to guests, as we did pre-Covid when things were just too...
Read more

Hi Shayla,
Thanks for taking the time to share such detailed comments. It's really helpful.
A couple of points:
Angkor Wat - I was there a few days ago for sunrise. Perhaps 500-800 people total. However, it was relatively quiet and I felt still manageable. However, we are expecting Asian tour groups, especially Chinese, to return before too long. So its going to get a lot busier, and we will probably stop offering sunrise at Angkor Wat to guests, as we did pre-Covid when things were just too busy.
Bamboo train - I haven't visited for a year or more now. Sorry, to hear the families there are being a bit persistent in trying to sell t-shirts etc. They are not rich, but also not poor, and make money from growing crops in the fields. We will ask our guides to be a bit more insistent on them not going over the top with their selling. The ride is still beautiful, and yes, early morning/late afternoon is best as there is no shelter from the sun whilst on the bamboo train.

I'm glad you had a little 'up to you' time to see other temples such as Banyeau Kdei. There are so many more you could explore but others may just get 'templed out'. My personal favourite is Preah Khan, which is a quieter version of Ta Phrom.

Thanks again for travelling with us, and also for all the feedback when I will reread again.
Best regards,
Steve.

My adventure in Vietnam was excellent!!!
Vietnam | Feb 12 - Feb 17, 2023

Diana
Diana M.
Mexico | Reviewed on Feb 20, 2023
My adventure in Vietnam was excellent!!! It was a wonderful experience. Alex was very attentive of everything I needed on my journey. Transportation arrangements were excellent and the quality of the tour guides was also great as they were very knowledgeble guys about Vietnam. I highly recommend Alex for any trip to Vietnam. The Hotel and cruise chosen by Alex were also factastic based on my budget. I will come back for sure with my family to Vietnam. Read more

My adventure in Vietnam was excellent!!! It was a wonderful experience. Alex was very attentive of everything I needed on my journey. Transportation arrangements were excellent and the quality of the tour guides was also great as they were very knowledgeble guys about Vietnam. I highly recommend Alex for any trip to Vietnam. The Hotel and cruise chosen by Alex were also factastic based on my budget. I will come back for sure with my family to Vietnam.

Hotel Reviews
Hanoi Boutique Hotel
Hanoi
Authenticity & Character
Location
Very close to all main atractions in the Old Quarter!
Staff
Cleanliness & Comfort
La Pandora Cruises
Hai Phong

Excellent experience on this cruise, not only they were very attentive and organized but also the activities were great and the food as well.

Authenticity & Character
Location
Everything was great!
Staff
Cleanliness & Comfort
Activity Reviews
Morning Hanoi Half Day City Tour
Morning Hanoi Half Day City Tour
Hanoi

Great Experience to get to know more about Vietnam Culture!

Quality of Experience
Guides, Drivers and Staff
Transport
Dark and Bright Cave - Ha Long Bay (La Pandora)
Dark and Bright Cave - Ha Long Bay (La Pandora)
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
CODY weas the BEST tour Guide!
Transport
Ha Long Bay - Lan Ha Bay (La Pandora)
Ha Long Bay - Lan Ha Bay (La Pandora)
Vietnam

A MUST in Vietnam! Worth every minute

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tam Coc - Hoa Lu - Rural Village - Thai Vi Temple (N)
Tam Coc - Hoa Lu - Rural Village - Thai Vi Temple (N)
Vietnam

The Boat Experience was fantastic as well as the visit to the temples!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to Ba Vi Countryside & Cooking Class
Day Trip to Ba Vi Countryside & Cooking Class
Hanoi

The experiences regarding Tea, Tofu, cycling, Rice wine and Cooking class were awesome!

Quality of Experience
Food
Guides, Drivers and Staff
Hanoi Evening Walking Street Food Tour
Hanoi Evening Walking Street Food Tour
Hanoi

The tour guide was amazing on all recomendations about food! Would not be better. I was very pleased with the attention!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Alex Nguyen
Alex
Alex Nguyen
Local specialist in Hanoi | Replied on Feb 21, 2023

Dear Diana,
We would like to thank you for taking the time to write this review of your holiday. It warms our hearts to hear such amazing feedback!
We’re very grateful for customers like you and hope to see you in Vietnam again.
Thank you!
Alex

The trip was fabulous!! The guides and driver...
Ecuador | Feb 10 - Feb 19, 2023

Wendy
Wendy N.
Mantorville, MN | Reviewed on Feb 20, 2023

The trip was fabulous!! The guides and drivers were on time, professional and courteous. No issues, it was seamless!

Local specialist: Lucia Cazar
Lucia
Lucia Cazar
Local specialist in Ecuador | Replied on Feb 27, 2023

Hi Wendy,

Thanks for your kind words in the review, I am so happy you and Melissa enjoyed this special program I made especially for you. It will be my pleasure to receive your family and friends coming to Ecuador.

Warm hugs from Quito - Ecuador,
Lucía

Great support and responsive trip planning
Patagonia | Jan 29 - Feb 11, 2023

jane
jane k.
Menlo Park, CA | Reviewed on Feb 20, 2023
Our local specialist, Erin and our on the ground advisor, Nara were both great. Communication was excellent and they were both very responsive. This was a big trip for us and we felt well supported by Kim Kim and Ditmar/Walk Patagonia. The app was helpful, and Erin was well-organized and responsive. Nara was a friendly communicator in Puerto Natales and helpful to have as a local orientation. Some feedback - we found the maps for the W not accurate, and we would have preferred... Read more

Our local specialist, Erin and our on the ground advisor, Nara were both great. Communication was excellent and they were both very responsive.

This was a big trip for us and we felt well supported by Kim Kim and Ditmar/Walk Patagonia. The app was helpful, and Erin was well-organized and responsive.

Nara was a friendly communicator in Puerto Natales and helpful to have as a local orientation. Some feedback - we found the maps for the W not accurate, and we would have preferred distances and elevation changes over # of hours for each hike. A special thanks for the "back up" plan if the Lago Grey Navigation got canceled. We were very lucky on our day of departure - calm water in the morning. Crazy wind and rain in the afternoon. We really did not want to hike back to Paine Grande after 1 pm, and we had heard that the catamarans were sold out, even if we got there.

The only negative feedback I would offer is for the cancellation policy. We paid well in advance of our trip, and some of the hotels/excursions had more generous cancelation policies than Kim Kim offered. With so much uncertainty, I would like to suggest Kim Kim offer the same cancelations offered to customers who book directly with hotels/excursions as when we book with Kim Kim

Thank you so much for getting our money back from our hotel in El Chalten. We really appreciate the extra effort.
Hope you guys have a great rest of your summer in Chile.

Hotel Reviews
Hotel Lunajuim
El Chalten

This is a clean hotel in the middle of town. If you want a hotel with more amenities or a view, you need to stay elsewhere. That said, the staff was amazing. When we arrived, our assigned room was very dark and small and the manager found us another room with much more light. Thank you! Also, the staff provided great hiking and transportation information and were very accommodating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Las Torres Patagonia
Torres del Paine

A well-located hotel right at the trail head of the W trek. The restaurant was good but expensive. The hotel staff was rather unhelpful. Both before planning our trip and while we were at the hotel, they didn't seem to know what was going on. When we had questions about hikes, or the national park, the referred us to the "excursions" desk in another part of the hotel. The people selling excursions would really only help with things they sold, and even at that, didn't provide accurate info. Finally, the hotel was pretty expensive and we thought they would be more helpful, "I don't know the answer, but let me find it for you". was not in their vocabulary. They also Forgot to give us our 1st day box lunch, even though we asked for it, and two times gave us inaccurate bills in the restaurant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Kosten Aike
El Calafate

Good location, very good breakfast - fresh fruit and veggies!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Aquaterra
Natales

Clean, good location, friendly people - great launching off point for our trip to Torres del Paine

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Erin Wiley

A heartfelt trip planned by the best in the business!
Colombia | Feb 11 - Feb 18, 2023

Erin
Erin E.
Westfield, NJ | Reviewed on Feb 20, 2023
As a Colombian adoptee meeting her biological mother for the first time, my trip to Colombia was expected to be memorable and extremely special. When beginning to plan the trip, I knew I needed a team who had great knowledge and big hearts as I needed a tour guide who could help translate during my conversation with my biological mother. I came across Kimkim in a google search and read nothing but great reviews so I decided to take a chance on them and I am so glad I did!
Right away...
Read more

As a Colombian adoptee meeting her biological mother for the first time, my trip to Colombia was expected to be memorable and extremely special. When beginning to plan the trip, I knew I needed a team who had great knowledge and big hearts as I needed a tour guide who could help translate during my conversation with my biological mother. I came across Kimkim in a google search and read nothing but great reviews so I decided to take a chance on them and I am so glad I did!
Right away Margartia made me feel welcomed to my home country, which meant so much for me. It was very clear that she had passion for what she does and she showed genuine happiness and excitement in my story and purpose of my trip.
The day my husband I were supposed to leave, there was a hiccup at the airport and we ended up having to leave later, which was about to result in the cancelation of our very anticipated tour of the coffee farm and our stay at La Palma y El Tucan. However, our tour guide Filipe was willing to take us to the coffee farm even though we would arrive around 2am! Without his extremely generous accommodation, we would have missed one of my favorite parts of our trip.
Filipe stayed with my husband and I the remainder of our trip in Bogotá and I’m so thankful he did. Filipe was well versed in all things Bogotá and its beautiful culture. From the 2am arrival on the coffee farm to being a part of one of a life altering moment (meeting my biological mother) Filipe was hands down the best tour guide I could’ve hoped for.
From Bogotá we made our way up the coast to the warm and colorful city of Cartagena. Upon our arrival we were accompanied by Lee who taught us the fascinating history of these beautiful streets. Lee was knowledgeable and made my husband and I laugh plenty.
A few days later we fid a street art tour led by Jorge. His knowledge of the culture and art of the city was incredible. Cartagena’s story is strong and I’m grateful to have heard it.

Margartia and her team at Kimkim were simply the best. Our trip was full of fun activities and we created memories that will last us a life time. We will be next in a Colombia again and will absolutely be in touch with Margartia when that time comes!

Hotel Reviews
La Palma y el Tucán

I LOVED our stay here! The villas offer stunning views of the mountains and the food was phenomenal and fresh. I just want to highlight Nico for a moment here… Nico (and some fun furry friends!) gave us a tour of the coffee farm and we learned SO much about what goes into the delicious I consume daily.. Nico was just a kind soul and his energy was calming and he genuinely wanted to teach us about the farm and their goal for delivering the most delicious organic coffee to Colombia; he was simply amazing. I will never forget my time spent here. 100% would come back for another stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa La Factoria by Faranda Boutique
Cartagena

The location of this hotel was great and is aesthetically pleasing- it’s absolutely beautiful. The bar is fun and I loved the breakfast. There is a beautiful lounge area on the roof where we also got incredibly relaxing massages! Only personal issue I had was the lunch/dinner menu had very little selections for anyone who doesn’t eat sea food which unfortunately is me, so we had no choice than to find food somewhere else every night. One night during our stay, there was someone spackling a wall around 1:00 in the morning which led to my husband and I being woken up to noise outside our door. At some point another hotel guest (who sounded intoxicated) was talking loudly with whoever was working in the hall way, but she moved on after a few minutes. Another night someone was on their phone from 3-4 in the morning outside her door. I was surprised none of the staff asked the person to take their call inside their room or to step outside the hotel to not disturb the other hotel guests, but no one did. I had no choice than to ask the woman myself to please be quiet. Also, the room for some reason got VERY hot in the middle of the night, but was freezing during the day (which wasn’t bad because it was so hot outside). You do not have control over the temperature in your own room, which was not preferable. Lastly, my husband had a very slight altercation with one of the bartenders whom refused to give my husband the correct amount of change and said “tip” when my husband asked for the change back. My husband explained and showed the bartender that he had already placed a tip in the tip jar, but the bartender shrugged and still didn’t not give my husband his change. It was just a rude interaction especially being that they have signs on the bar stating you can tip as little or as much as you please, or not tip at all. It was distasteful. Overall our stay here was pleasant, but I’m not sure it would be #1 choice if we came back to Cartagena.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
It would be great if we would control the temperature in the room ourselves. Also, hot water runs out very quickly in the shower.
BOG Hotel
Bogotá

Beautiful hotel in north Bogotá. Staff was attentive and very kind to us during our stay. Hope to stay here again next time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Margarita Moreno
Margarita
Margarita Moreno
Local specialist in Bogota | Replied on Feb 21, 2023

Erin, I am so pleased to see that this trip filled your heart.

Thank you for trusting the team and me.
We were all excited about your visit!
The team in both cities put all their heart and effort into making your return to Colombia special.

As I told you once we are those friends that will take care of you always.

We are waiting for you again and this time with your son, so he can get to know the beautiful country where his mother was born.

A big hug from your second home.
Margarita

A great trip to a gem destination.
Panama | Jan 28 - Feb 9, 2023

J
Jeffrey W.
Ashburn, VA | Reviewed on Feb 20, 2023

The services for our trip were all outstanding. Beginning with Zulmy who put together a trip that was well suited to our interests.

One of the best tour guides was Yesenia Yepez. Her knowledge of local animals and the environment was very impressive.

The other tour guide we'd like to mention is Erick Gonzalez. He was an exceptional young man and a great guide. Making dinner with his family was the highlight of the trip.

Local specialist: Zulmy Revette
Zulmy
Zulmy Revette
Local specialist in Panama | Replied on Feb 27, 2023

I really appreciate your comment Jeffrey. I will send your reviews to Jesenia and Erick!

Thank you for letting me help you with the preparation for this trip to Panama filled with a lot of cultural exchange!

Best,

Zulmy

I was pleasantly surprised how well everythin...
Chile | Jan 23 - Feb 13, 2023

Elena
Elena L.
Huntsville, AL | Reviewed on Feb 20, 2023
I was pleasantly surprised how well everything worked. The people picking us up were always on time and very pleasant.
We had many guides, and they were all very good.
Specifically I remember our guide on Easter Island Emilia. Very knowledgeable and willing to share with us her love of her home island.
I was not very happy when there were non English speakers on the tours: the guides had to speak in both languages, and I don’t think we got the entire story.
Read more

I was pleasantly surprised how well everything worked. The people picking us up were always on time and very pleasant.
We had many guides, and they were all very good.
Specifically I remember our guide on Easter Island Emilia. Very knowledgeable and willing to share with us her love of her home island.
I was not very happy when there were non English speakers on the tours: the guides had to speak in both languages, and I don’t think we got the entire story.

Hotel Review
Holiday Inn Santiago - Airport Terminal
Santiago

Our first stay was better than the second. The first stay was in the newly renovated part and the accommodations were great. Not in the old part of the hotel

Authenticity & Character
Location
Just walk across the street from the international terminal
Staff
The bar service was very poor
Cleanliness & Comfort
Activity Review
Valparaíso & Wine Tour
Valparaíso & Wine Tour
Santiago

Loved the tour, the winery tour and the tour guide

Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Feb 21, 2023

Hola Elena, thanks for sharing those beautiful photos! Glad to know the trip was better than you had expected :). Your astro tour/entrance fee refund is in process.
Best always,
Lorena

We had an amazing trip
Vietnam | Feb 12 - Feb 18, 2023

Elizabeth
Elizabeth H.
United Kingdom | Reviewed on Feb 19, 2023

We had an amazing trip (it didn't matter that we had very foggy weather the whole time in Sapa and Fansipan. In particular Mr. Huan was brilliant and completely made our trip 🤩 his love and knowledge for Vietnam, the history and stories he told were so good. Would highly recommend we had a truly fantastic and memorable holiday.

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Feb 20, 2023

Dear Elizabeth,

Thank you for taking the time to share your experience with us!

We’re over the moon to hear that you’re happy about your holiday! Especially, Huan is very glad to know you enjoyed the trip. Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients. Thank you again for choosing our company and we hope to see you again in your near future trip to South East Asian countries.

Best regards,
Hien

Why travelers love kimkim

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Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

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Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.