Kimkim Trip Reviews

4.8
Based on 17,449 ratings
Read 17,449 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

We were very grateful to Deborah and her team...
South Africa | Feb 28 - Mar 3, 2023

M
Maureen G.
Canada | Reviewed on Mar 04, 2023
We were very grateful to Deborah and her team to help us plan our trip to South Africa. The personal touch and great recommendations for driving routes, accommodations made the trip amazing. The Mosaic Lagoon Lodge was a perfect place to start the trip, (amazing atmosphere) and ending at Ivory Wilderness Lodge was a lovely bookend the whole experience.
We would highly recommend getting Deborah and her team to assist in your trip due to their local knowledge, insight, great communication and...
Read more

We were very grateful to Deborah and her team to help us plan our trip to South Africa. The personal touch and great recommendations for driving routes, accommodations made the trip amazing. The Mosaic Lagoon Lodge was a perfect place to start the trip, (amazing atmosphere) and ending at Ivory Wilderness Lodge was a lovely bookend the whole experience.
We would highly recommend getting Deborah and her team to assist in your trip due to their local knowledge, insight, great communication and personal touches. Thanks very much.

Hotel Review
Ivory Wilderness River Rock Lodge
Hoedspruit

We had an unbelievable experience at Ivory Wilderness. The accommodations were beautiful and authentic yet luxurious. Food was plentiful and delicious. The highlight was Craig, our guide who has us out at the crack of dawn and was relentless is making sure we saw amazing animals but also taught us about the flora, birds and how they are all interconnected with life in the Savanna.

Authenticity & Character
The long history of the proprietors in the region
Staff
Great food and service
Cleanliness & Comfort
Beautiful sheets, lovely showers
Local specialist: Deborah Smook
Deborah
Deborah Smook
Local specialist in Cape Town | Replied on Mar 08, 2023
Hello Maureen Thank you so much for the amazing review. I spent a night at Ivory Wilderness this week and I agree, it is such a special place and the guides are really great at connecting their guests with nature. There really is a magical atmosphere to that spot and I will definitely go back.
It was incredible to meet you and welcome you to my home and show you a little bit of Hermanus. I really enjoyed your company and it was such a pleasure to plan this trip with you.
I hope you have... Read more

Hello Maureen

Thank you so much for the amazing review. I spent a night at Ivory Wilderness this week and I agree, it is such a special place and the guides are really great at connecting their guests with nature. There really is a magical atmosphere to that spot and I will definitely go back.
It was incredible to meet you and welcome you to my home and show you a little bit of Hermanus. I really enjoyed your company and it was such a pleasure to plan this trip with you.

I hope you have a fantastic time during the rest of your travels and I hope to meet up with you again someday.

Thank you for trusting me to plan this special trip.

Deb

Amazing company and guide
Morocco | Feb 22 - Mar 3, 2023

V
Vidhya R.
France | Reviewed on Mar 04, 2023
We booked through KimKim after it was recommended by an acquaintance. The planning process was easy and seamless. The team was incredibly flexible and took all of our requests into account in putting the final itinerary together in just a few days. Our driver and guide -Abdelhadi - was absolutely amazing. He was knowledgeable and gave us enough information about the country and each location to be informative and even incorporated facts he knew our young children would be interested in. He... Read more

We booked through KimKim after it was recommended by an acquaintance. The planning process was easy and seamless. The team was incredibly flexible and took all of our requests into account in putting the final itinerary together in just a few days. Our driver and guide -Abdelhadi - was absolutely amazing. He was knowledgeable and gave us enough information about the country and each location to be informative and even incorporated facts he knew our young children would be interested in. He was a very safe driver and really took into account our interests and preferences about how to plan out each day. He was always easy to get in touch with and on days when we had free time and we on our own, he frequently checked in on us to see if there was anything we needed. The highlights of our trip were definitely the Tiziri Camp in the Merzouga desert (and the camel ride in to camp during sunset, which turned out to be our kids’ favorite part of the entire trip), the drive over the Atlas mountains from Dades to Marrekesh, and the days we spent in Marrakesh. Tiziri In particular was phenomenal and some of the best food (and hosts) we had in the country. Most importantly, Abdelhadi was very patient and our kids really enjoyed spending time with him, and were sad to say goodbye to him as we left morocco. We would absolutely recommend KimKim and Abdelhadi to our friends.

Hotel Review
Tiziri Luxury Camp
Merzouga

Absolutely phenomenal place to stay. There are only 6 tents so you feel special and taken care of in a very intimate setting. The staff is amazing and the food was some of the best we had. In Morocco. They completely catered to our vegetarian diet and I still think about the zucchini, tomato, and goat cheese tagine the chefs made on our second night at camp. Each night ends with bourbon music and stargazing around the campfire N some thing we’ve all always remember. Absolutely recommend staying here if you are in the desert. It was the true highlight of our trip to Morocco.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Mar 04, 2023

Hi Vidhya,

Thank you for the 5-star review! We're thrilled that you had a wonderful experience in Morocco with our company. We're happy to hear that we were able to create a customized itinerary for you that met your needs and preferences, and that Abdelhadi was an exceptional driver and guide who made your trip informative and fun. It's great that you enjoyed the Tiziri Camp, the Atlas Mountains drive, and exploring Marrakesh. Thank you for recommending us to your friends, and we look forward to helping you plan your next adventure!

Best Wishes,
Mohamed.

Best ever trip to Tasmania!
Australia | Feb 19 - Mar 3, 2023

Annette
Annette F.
New Zealand | Reviewed on Mar 04, 2023
I don't really know where to start! We had an amazing time, thanks to Ruth. Our accommodation was always in the best locations for activities and tours that had been booked for us. It was always interesting and elegant with wonderful staff. We were treated like royalty everywhere we stayed.
We thought that we had the perfect balance between activity and leisure. The tours were fun and only as active as you wanted to make them,the tour guides were passionate about their work and were keen...
Read more

I don't really know where to start! We had an amazing time, thanks to Ruth. Our accommodation was always in the best locations for activities and tours that had been booked for us. It was always interesting and elegant with wonderful staff. We were treated like royalty everywhere we stayed.
We thought that we had the perfect balance between activity and leisure. The tours were fun and only as active as you wanted to make them,the tour guides were passionate about their work and were keen on sharing their environments.
We honestly couldn't choose a highlight of the trip but visiting Bonorong wildlife sanctuary and holding a baby wombat would definitely have to be one of them.

Hotel Reviews
Curringa Farm
Hamilton

What a stunning place to stay! I'm so glad that we had the opportunity to stay here

Authenticity & Character
the elegance and style, can't think of anything that I would change
Location
Loved the views and it's only a short drive to the closest village if you need supplies
Staff
Jane and Tim are wonderful hosts, they make everyone feel as though they are really special
Cleanliness & Comfort
Comfortable bed, amazing bathroom and absolutely spotless
Brickendon Estate
Longford

A very interesting place to stay. Although the cottage felt old and very in keeping with the estate it was only 26 years old.

Authenticity & Character
I loved that the accommodation was inkeeping with the rest of the estate. Internally and not just the exterior was lovingly created
Location
Loved that it's set in the country with beautiful views but still only a few minutes drive to the nearest village for dining or supplies
Staff
We meet Louise, who with her family owns the estate, took some time to chat to us about the place. We found her very down to earth and just lovely. And the dogs are so very friendly!
Cleanliness & Comfort
I cannot think of a single thing that I would change or add.
MACq 01 Hotel
Hobart

Fabulous in everyway

Authenticity & Character
Loved everything in this hotel. Would absolutely recommend it
Location
Easy walking around the waterfront and into town
Staff
Always friendly and helpful
Cleanliness & Comfort
Spotless and so very comfortable
Laneways by Ovolo
Melbourne

A quirky and fun style hotel

Authenticity & Character
Quirky with fun art and interesting light filled bedrooms
Location
A great location for around the lanes of upper Little Bourke Street
Staff
Always friendly and helpful with local recommendations for dining
Cleanliness & Comfort
Spotless and very comfortable rooms
The Savoy Hotel on Little Collins
Melbourne

Wow! Elegant and stylish, absolutely beautiful!

Authenticity & Character
This place is stunning,the interior looks as though it belongs in a much more refined time. Definitely not a place for children
Location
Great location for the railway and free trams. Easy walking to the riverfront and ferries
Staff
The staff are definitely some of the friendliest and such an asset to this hotel. From the housemaid to the receptionists to the bar staff in the lounge, everyone was just wonderful.
Cleanliness & Comfort
The huge comfortable bed, the spacious room and gorgeous bathroom. And the housemaid do a wonderful job of keeping the whole place spotless.
Activity Reviews
Bonorong Wildlife Sanctuary Night Visit
Bonorong Wildlife Sanctuary Night Visit
Hobart

A wonderful opportunity to visit this sanctuary and I'm glad that we did. We arrived too early but we were allowed to roam the park by ourselves until everyone else had turned up. It was really good being the only people there so that you could see the animals in their enclosures without a lot of people around. Our guide Nikki was bubbly and very passionate about the sanctuary and the role it plays in saving wildlife. One of the highlights was being able to cuddle a baby wombat and feed the Tasmanian devils, albeit with a grasping aid and not fingers, we still wanted those!

Quality of Experience
Guides, Drivers and Staff
Depart Australia
Depart Australia
Australia

Departing from Tullamarine Airport in Melbourne is easy. It seems well laid out, so it's easy to navigate your way around. Staff are helpful and courteous. We spent most of our time in the Air New Zealand lounge and enjoyed the facilities there.

Quality of Experience
Farm Tour and Lunch at Curringa Farm
Farm Tour and Lunch at Curringa Farm
Hamilton

Jane and Tim are delightful, down to earth hosts of this farm. The food is BBQ and salad and plenty of it. The tour lasts about an hour or so and is really informative and interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
Historic Hobart Pub Walk
Historic Hobart Pub Walk
Hobart

We really enjoyed this tour of old Hobart. Tales of convicts and dirty deeds, settlers and soldiers all told with passion by our guide. A fun way to spend an early evening before dinner.

Quality of Experience
Guides, Drivers and Staff
Full Day Bruny Island Traveler Tour (Shared Tour)
Full Day Bruny Island Traveler Tour (Shared Tour)
Hobart

Thoroughly enjoyed this trip and can recommend it if you are interested in seeing bruny Island and sampling some of the islands treats.

Quality of Experience
Lots of little extras like oysters, honey, fudge and spiced apple mead samples to take home. Could be quite active if you want to walk a bit but if you don't you can take it easy.
Food
Guides, Drivers and Staff
Alan would have to be one of the best guides we met on our holiday. He was informative and funny, included everyone effortlessly and was an all round good guy.
Transport
Bus was a good size, clean and comfortable
Full Day Great Ocean Road Day Tour (Shared Tour)
Full Day Great Ocean Road Day Tour (Shared Tour)
Melbourne

A long day but worthwhile doing. Stopped at lots of interesting beaches and historic little towns.

Quality of Experience
Guides, Drivers and Staff
Kevin was a knowledgeable and humorous driver and guide. He had stories and information about the places we stopped in. He picked us up on time and even at the end of a very long day he was still helpful
Transport
The bus clean and comfortable
Café Culture Walk
Café Culture Walk
Melbourne

Lynn was a friendly and knowledgeable tour guide. A great way to get to know some of the lanes and area around the top end of Bourke street. The finish of lunch in the little Italian Cafe was a really nice end to a fun morning.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Replied on Mar 09, 2023

I really enjoyed working with Annette who was all up for trying some different things! I am excited to be now working on your next 2 trips!

Just got back from an amazing trip to Guatema...
Guatemala | Feb 16 - Feb 26, 2023

M
Malin F.
Chesapeake, VA | Reviewed on Mar 04, 2023

Just got back from an amazing trip to Guatemala. Eduardo helped us greatly with the itinerary and how to get the most out of our trip. We were able to get everything on our wishlist thanks to him.
Our guide Willy was great and has so much knowledge. Our driver Antonio took us safely between the different cities/ villages we visited , always on time. Guatemala is a beautiful country and there is so much fun to do and see, highly recommend.

Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Replied on Mar 06, 2023

Hola Malin,
Thanks for your feedback I'm highly glad you had a great time on the Program activities you and I built for this unforgettable tour. It is very helpful to know that you had a great time with our team guiding you around the country. Be sure to spread the word to your friends and family, the more people know about Guatemala the better. Hope to see you back again soon, cheers!

We are home, thank you so much for putting th...
Chile | Jan 9 - Feb 24, 2023

John Mark
John Mark W.
United Kingdom | Reviewed on Mar 03, 2023
We are home, thank you so much for putting the trip together. We have had an amazing time, experienced so much and learnt so many things about the countries we visited. We could never have done it ourselves. All the trip went to plan apart from the interruptions in Peru which we managed with. It was great to see such good organising. We were collected and delivered on time to wherever we needed to be. La Paz was a great city to visit. The drive across the highlands of Bolivia was... Read more

We are home, thank you so much for putting the trip together. We have had an amazing time, experienced so much and learnt so many things about the countries we visited. We could never have done it ourselves. All the trip went to plan apart from the interruptions in Peru which we managed with. It was great to see such good organising. We were collected and delivered on time to wherever we needed to be. La Paz was a great city to visit. The drive across the highlands of Bolivia was unforgettable. Seeing the Geysers at dawn was a brilliant experience. Our hire car was good and we survived the rough roads to see the amazing Marble Caves. The visit to Magdelana Island to walk amongst the penguins was a real highlight of the trip. The cruise from Punta Arenas to Usuaia was fantastic. Horse riding was fun, so many things we did, can't write about them all.

Local specialist: Emilce Alonso
Emilce
Emilce Alonso
Local specialist in Córdoba | Replied on Mar 09, 2023

Dear Mark & Diane,

Thank you for taking the time to write us a review. This helps us to improve every day!

It was a pleasure to help you carry out this massive adventure of 47 days through Peru, Bolivia, Chile, and Argentina :)
I loved reading every detail in your blog and on behalf of the entire Trips South America team, we sincerely appreciate your trust in the execution of such a beautiful trip.

I hope to welcome you back to South America soon in the future!

All the best,
Emi

A flawless month Down Under.
Australia | Feb 1 - Feb 26, 2023

Stephen
Stephen M.
Clarksburg, WV | Reviewed on Mar 03, 2023

Liz Neal at Springboard Vacations worked closely with us over several months to help us select the schedule, locations and tours we preferred. She promised that everything would be of the best quality and on time. That is exactly what we got. Over a twenty-eight day trip we had about thirty-five different pre-arranged events (flights, tours, hotels, etc). Every one was right on time and as described.

Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Mar 05, 2023

Dear Stephen and Donna !!
Thank you so very much for your kind review. I am truly happy that you were able to experience 28 days in this amazing destination!!! It was a pleasure to work with you and I hope you take me up on the offer of traveling to New Zealand !!!!

Thank you again for trusting your trip to us.
I will make sure that all the people involved to make this a success gets your comments !!

Liz

Our 14 day 5 overnight destination trip to Ch...
Chile | Feb 14 - Feb 27, 2023

Bill
Bill V.
Manhattan, NY | Reviewed on Mar 03, 2023
Our 14 day 5 overnight destination trip to Chile, planned by Angel, was extraordinary. We experienced a very broad view of Chile and its citizens. We started with 2 days in Santiago & Valparaiso that are home to half the population with Juan. They are both attractive cities. But nature is the real distinction. We started with 3 nights in the extreme Atacama Desert in the north. This was fooled by 3 days in the spectacular Andes lake country around Puerto Vargas, a charming small city on the... Read more

Our 14 day 5 overnight destination trip to Chile, planned by Angel, was extraordinary. We experienced a very broad view of Chile and its citizens. We started with 2 days in Santiago & Valparaiso that are home to half the population with Juan. They are both attractive cities. But nature is the real distinction. We started with 3 nights in the extreme Atacama Desert in the north. This was fooled by 3 days in the spectacular Andes lake country around Puerto Vargas, a charming small city on the largest lake in Chile. We chose to drive around on our own. The highways were very adequate and in excellent condition.Puerto Nogales followed with two boat cruises through spectacular fjords to a working sheep “estancia” (the best fresh grilled lamb ever) with both a horseback ride & a hike and then to a glacier. The 3rd day was to the Torre des PainesNational Park. It was just rated as one of the six best np in the world outside the US. A scenic 21/2 hour drive brought us to Punta Arenas and its 9,000 penguin colony. All the guides were good. Even the taxi driver to PA, Jose, was informative. The 3 hour flight back to Santiago that ended our voyage was over the the heart of the rugged Andes.
We selected economy lodging. They were all clean and relatively small without big crowds. The owner were usually there.
We learned much about Chile. We actually prefer them to large impersonal hotels.
I would highly recommend Chile with Angel as a trip adviser.

Hotel Review
Hotel Alma Sur
Punta Arenas

Small place with comfortable rooms and good breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Convenience to city
Activity Reviews
Torres del Paine National Park - Private Panoramic Tour
Torres del Paine National Park - Private Panoramic Tour
Chile

Unfortunately the peaks were in the fog-still scenic

Quality of Experience
The colored lakes
Food
Box lunch of mediocre qualuty
Guides, Drivers and Staff
Transport
Private Tour - Estancia Visit or Grey Lake Navigation.
Private Tour - Estancia Visit or Grey Lake Navigation.
Chile

Beautiful catamaran ride. Horseback ride and lamb bbq. Founded in 1892z

Quality of Experience
Guides, Drivers and Staff
The trip there & horseback ride
Transport
Local specialist: Angel Gutierrez
Angel
Angel Gutierrez
Local specialist in Santiago | Replied on Mar 13, 2023

Thank you very much for your review Bill!
It was great helping you out planning this last-minute trip. Me and my team are very happy to read all this and I hope you will be back soon in South America! I hope everything is going great back in the US.
Best wishes,
Angel

Brazil continued - The Amazon
Brazil | Jan 2 - Jan 6, 2023

Alison
Alison B.
France | Reviewed on Mar 03, 2023

This was part of the same trip reviewed above. It was excellent - again Rachel's help was invaluable, she was always available to answer our questions. Our guide at the Amazon Tupana Lodge Dio was outstanding. A highly recommended trip

Local specialist: Rachel Vita

Trip to Brazil
Brazil | Jan 10 - Jan 16, 2023

Alison
Alison B.
France | Reviewed on Mar 03, 2023

We had a great trip thanks to the help we received from Rachel. She was always professional, very helpful, easy to contact and, following our requests, she put together a memorable trip for us. We highly recommend the service we received from KimKim and Rachel and are looking forward to using the knowledge local agents can provide through KimKim for our next trip.

Local specialist: Rachel Vita
Rachel
Rachel Vita
Local specialist in São Paulo | Replied on Aug 02, 2023

Hi Alison, Thank you so much for your kind review! I am delighted to hear that you had a great experience planning your trip with us and that you enjoyed your time in Rio and the Amazon. We're glad that Dio, the guide at the Amazon Tupana Lodge, provided an outstanding experience. Your recommendation means a lot to us, and we're excited to have the opportunity to welcome you back for more unforgettable adventures in the future. Until then, safe travels and many more incredible journeys ahead!

Great help in having a stress-free vacation
Vietnam | Feb 14 - Mar 1, 2023

Carl
Carl B.
Malta | Reviewed on Mar 03, 2023

Vietnam is such an amazing country; it has so much to offer both in terms of nature, culture, and history. Halong Bay, Ham Rong Mountain in Sa Pa, Ninh Binh and Tam Coc are definite highlights, but equally powerful in different ways were the Cu Chi Tunnels, Hoi An, and Hue’s Imperial City.

We had the luck of having great guides, in particular Sau in Hoi An and Hue, and Vin in Ho Chi Minh City. And Ha was amazing throughout in ensuring all went well, including by adjusting our itinerary on the fly when we wanted to visit Marble Mountain and Monkey Mountain close to Danang on short notice!

Local specialist: Ha Dinh
Ha
Ha Dinh
Local specialist in Hanoi | Replied on Mar 04, 2023

Dear Carl,
Thanks so much for your review! We’re really glad to know that you enjoyed your holiday in Vietnam. Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience.
Thanks again for the review and for being such a great customer.

Warm regards,
Ha

The trip that was organised by Ha at Realisti...
Vietnam | Feb 14 - Mar 1, 2023

M
Mark Anthony D.
Malta | Reviewed on Mar 03, 2023
The trip that was organised by Ha at Realistic Asia was phenomenal and planned out exceptionally. Ha and our guides were also accommodating when we requested a last minute adjustment to our plan when we were in Vietnam, just a day in advance! All that we needed to provide Ha with were our arrival and departure dates, the level of the accommodation that we would like to stay at, the places that we wished to visit and the activities that we were looking for, and she took care of everything,... Read more

The trip that was organised by Ha at Realistic Asia was phenomenal and planned out exceptionally. Ha and our guides were also accommodating when we requested a last minute adjustment to our plan when we were in Vietnam, just a day in advance! All that we needed to provide Ha with were our arrival and departure dates, the level of the accommodation that we would like to stay at, the places that we wished to visit and the activities that we were looking for, and she took care of everything, including our transportation and internal flights. Ha was incredibly and efficiently responsive throughout our entire booking process and developed a customised itinerary for us , and made sure to check up on us to ensure that everything was going according to plan during our trip too. Our guides Phuoc, Sau, Linh and Vinh and our drivers took great care of us during our stay. In particular, Mr. Sau went out of his way and above and beyond his duties as our guide during our time with him.

We would definitely recommend Realistic Asia & Ha for anyone who may be looking forward to spending some time in Vietnam! Thank you for bringing our dream vacation to life!

Hotel Reviews
La Siesta Hoi An Resort & Spa
Quảng Nam
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Au Lac Charner Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Some of our rooms had a shower that was located in an outside terrace / balcony
La Siesta Hoi An Resort & Spa
Quảng Nam

The La Siesta resort in Hoi An was beautiful and the level of service and quality was exceptional!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eldora Hue
Hue
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stellar of the Seas
quảng ninh

We had an excellent experience aboard the Stellar of the Seas. The level of care and professionalism was astounding.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hidden Charm Ninh Binh
Ninh Thang, Hoa Lu, Ninh Binh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amazing Sapa
Sa Pa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Our only critique would be that visitors in adjacent rooms could be heard and we could hear the noise from the dining area during breakfast time
Activity Reviews
Day Trip to the Mekong Delta (Ben Tre)
Day Trip to the Mekong Delta (Ben Tre)
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore the Cu Chi Tunnels
Explore the Cu Chi Tunnels
Ho Chi Minh City
Quality of Experience
Guides, Drivers and Staff
Transport
Cycling in Cam Thanh & Thanh Dong Organic Farm Visit
Cycling in Cam Thanh & Thanh Dong Organic Farm Visit
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip To Bana Hills - Visit Golden Hand Bridge
Day Trip To Bana Hills - Visit Golden Hand Bridge
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoi An Half-Day  Sightseeing
Hoi An Half-Day Sightseeing
Hoi An
Quality of Experience
Guides, Drivers and Staff
Transport
Hue Sightseeing
Hue Sightseeing
Hue
Quality of Experience
Guides, Drivers and Staff
Transport
Beautiful Morning in Halong Bay  (Stellar of the Seas)
Beautiful Morning in Halong Bay (Stellar of the Seas)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discovery Halong Bay – Lan Ha Bay (Stellar Of The Seas)
Discovery Halong Bay – Lan Ha Bay (Stellar Of The Seas)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoa Lu And Tam Coc Exploration
Hoa Lu And Tam Coc Exploration
Vietnam
Sapa Trekking & Sightseeing
Sapa Trekking & Sightseeing
Sapa
Half day Taphin red Dao hill tribe village
Half day Taphin red Dao hill tribe village
Sapa
Local specialist: Ha Dinh
Ha
Ha Dinh
Local specialist in Hanoi | Replied on Mar 03, 2023

Dear Mark,

Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy about your holiday! Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.
Thank you again for choosing our company and we hope to see you again!

Warmest regards,
Ha

Magical Morocco!!
Morocco | Feb 18 - Feb 26, 2023

M
M E.
Portland, OR | Reviewed on Mar 03, 2023
We had a delightful week with Original Travels in Morocco. Recommendations from Said and Abdellah were spot on and we got the most out of our time there! Read more

We had a delightful week with Original Travels in Morocco. Recommendations from Said and Abdellah were spot on and we got the most out of our time there!

Hotel Reviews
Hotel Odyssee Center
Casablanca

First night in Morocco -- comfortable bed to sleep in, very pleasant breakfast buffet. Close to the medina for a brief wander.

Location
Casablanca is such a big city, this was a fairly safe neighborhood to walk off our jet lag.
Cleanliness & Comfort
Best bed!
Palais Sebban
Marrakech
Authenticity & Character
right around the corner from the authentic local hammam, and the staff at Palais Sebban told us how to use it!
Location
Great location just inside the medina, a short walk from the J'ma el Fna
Staff
The most accommodating, friendly staff -- they really made us feel like family.
Cleanliness & Comfort
Rooms were so beautiful, the different terraces, lounges, and patios were so lovely and comfortable. Blankets to curl up with and read a book on a sofa with the fountains sound playing in your ears!
Kasbah Titrit
Ait Ben Haddou

The artwork was exciting, the setting picturesque and dramatic. The food and staff were magnificent. Best hotel meal of the trip -- the plates just kept coming and everything was more beautiful, fragrant, and delicious than the last!

Authenticity & Character
Location
A little remote -- but the kids got to play some soccer with the local talent
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes

The most beautiful hotel we stayed at -- although it's a competition with the Palais Sebban for my kids. Such a lush, gentle way of living, truly the highlight of our trip!

Authenticity & Character
the extensively renovated and adjoined riads that made up Riad Salam Fez were so beautiful and ornate. The fountains, the tile work, the woodwork, the furniture, the lighting, and the retractable roof!!
Location
In the medina -- but not too far from the road!
Staff
We had very friendly and helpful wait staff and concierge/front desk staff who made us feel welcome and part of their "family!"
Cleanliness & Comfort
Breakfast, tea, dinner, all super high quality and prepared with care. The rooms were clean and comfortable and they had babuches for us to wear as well!!
Tiziri Luxury Camp
Merzouga

The crew here at Tiziri camp were so hospitable! We learned about the Amazigh/Berber people and about the desert geology too! My teens were delighted to meet other kids and go star gazing together!

Authenticity & Character
charming hosts, shared with us stories about the desert and the people who originally occupied the land
Location
Remote enough... but not too far from civilization.
Staff
Music at the fireside!
Cleanliness & Comfort
Eco friendly lodge, warming blankets (the Sahara is cold in February!)
Activity Reviews
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Morocco

We rode camels across the dunes and took photographs in the sunset. We made memories and experienced something very different from our daily lives. We got a window into the lives of people just like us, who live in a place very different from where we live.

Quality of Experience
Guides, Drivers and Staff
We spoke with the staff -- the camels were well cared for, rested and appeared healthy. They are managed by a local Berber family and help maintain the sustainability of the camp experience
Transport
It's a camel -- this is what you get! You're really far off the ground!
Marrakech Evening Food Tour
Marrakech Evening Food Tour
Marrakesh

We definitely left our comfort zone on this one!! We had been in Morocco for 9 nights already and thought we had tasted everything -- boy were we wrong! From street vendor pomegranate juice to Harira on the street corner, spicy tea in the J'ma el Fna and a trip to every souk (olives, pastries, candied nuts, the butcher souk) I think we did it all! Be sure to see where the bread is being baked, the subterranean oven where the lambs are roasted, and the Tanjia as well as the Tajine. We enjoyed Chebakia, the best donuts (Sfinges) in Marrakesh, and dates, dates, and more tasty dates!

Quality of Experience
Food
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Mar 23, 2023

Hi M. Ehsan,

We're delighted to hear that you had a delightful week exploring Morocco with Original Travels. It's always great to receive feedback from satisfied clients, and we're glad that our recommendations were spot on, allowing you to make the most of your time in Morocco. It's fantastic to know that you had a great experience, and we hope to have the opportunity to welcome you back to Morocco for another memorable trip in the future.

Thank you for sharing your experience, and we appreciate your recommendation of Original Travels.

Regards,
Abdel

16 Day Thailand Grand Tour
Thailand | Feb 9 - Feb 24, 2023

C
Cindy A.
Canada | Reviewed on Mar 03, 2023
Bangkok: Ramada Plaza Menam Riverside = great, modern highrise hotel, excellent breakfast buffet.
Guide for Bangkok and River Kwai (4 days) = Chanphen ("Toon") was EXCELLENT.
Favourite Bangkok sites = ride in Bangkok Canal and Night Food tour by TukTuk. The food and flower markets were very interesting. The palaces and temples were beautiful BUT were maybe too much to see in 2 days.
Less favourite things = Asiatique Shopping Complex was disappointing as many shops had not reopened after...
Read more

Bangkok: Ramada Plaza Menam Riverside = great, modern highrise hotel, excellent breakfast buffet.
Guide for Bangkok and River Kwai (4 days) = Chanphen ("Toon") was EXCELLENT.
Favourite Bangkok sites = ride in Bangkok Canal and Night Food tour by TukTuk. The food and flower markets were very interesting. The palaces and temples were beautiful BUT were maybe too much to see in 2 days.
Less favourite things = Asiatique Shopping Complex was disappointing as many shops had not reopened after the pandemic. The weekend market is definitely not something I would recommend. The items were junky and the shops were all repetitive. We WERE lucky to have lunch at Guay New Kua Gai restaurant - Michelin star!

Rom Hub Train Market was interesting to see but the Taka Floating Market was even better!
The long tail boat ride to the River Kwai Jungle Rafts Floating Hotel was very scenic.
River Kwai: The Floating Hotel was rustic, quiet and good for a short stay. Not much to do there. We were there 2 nights. Our visit to the lava cave was a welcome activity away from the resort.
The food was very good.
Returning to Bangkok - The Bridge, museum , and cemetery on the River Kwai were "must see" historical sites.

Chiang Mai: Rimping Village Hotel (3 nights) had wonderful rooms and breakfast buffet.
Our very best excursion was to the elephant sanctuary. We did not want to leave!
The white water rafting that followed was a fun adventure. It was not a physical challenge yet had some thrilling moments.
Our guide for our remaining time in Chiang Mai and Chiang Rai was Jeda. She was also EXCELLENT.
Doi Inthanon National Park was not a "must see". It was not a hike but a stroll and rather unremarkable.
The pagodas and gardens were lovely but it was a long way to go for just that.

The Thai cooking class at Bann Hong Nual was a highlight. Even the two males in our group had fun. Umporn, our instructor, was very lovely and engaging. We would do this again.

Chiang Rai: Imperial River House (2 nights) = very nice rooms and great buffet breakfast.
We stopped at more temples and pagodas on our drive to Chiang Rai. Our interest was waining by then...until we visited Was Wrong Khun (aka The White Temple) was absolutely stunning. It was a "must see".
The visit to the tea plantation was interesting. The visit to Doi Mae Salong , Chiang Saen, and The Golden Triangle were unremarkable.

Krabi: Peace Laguna Resort (4 nights) = a rather run-down hotel. The rooms were not clean and the linens were stained and old. The most disappointing accommodation in all. Fortunately, the breakfast buffet was good.
Phi Phi Island Excursion was not good. Hoards of people in the water and on the island "walk". We would not recommend this.
The Rain Forest Discovery Tour did not meet our expectation. The rainforest, pools and waterfalls were not much to see. The Tiger Cave Temple on our way back to the hotel was ok but not a highlight.
Krabi was a busy beach resort city which is great if you simply want to sit by a pool or go to the beach. Many good restaurants.
We had a great mix of activities and thoroughly enjoyed Thailand.

Hotel Reviews
Peace Laguna Resort
Krabi

not clean and was run down

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rimping Village Chiang Mai
Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
River Kwai Jungle Rafts Floating Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ramada Plaza by Wyndham Bangkok Menam Riverside
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Supi Prach-Umpai

Gary did an amazing job planning and organizi...
Australia | Feb 14 - Mar 2, 2023

C
Charlie S.
Los Angeles, CA | Reviewed on Mar 03, 2023
Gary did an amazing job planning and organizing our trip!!!
We got where we wanted to go, we saw what we wanted to see, logistics were perfect- actually amazingly so, locations of accommodations were unbeatable, and the timing sequencing of our itinerary was excellent!!!!
Read more

Gary did an amazing job planning and organizing our trip!!!
We got where we wanted to go, we saw what we wanted to see, logistics were perfect- actually amazingly so, locations of accommodations were unbeatable, and the timing sequencing of our itinerary was excellent!!!!

Hotel Reviews
Clarion Suites Gateway
Melbourne

Limited staff, no food or coffee available. Very tired, old hotel but excellent location!

Hyatt Regency Sydney
Sydney

Great staff, room and location!

Mercure Resort Hunter Valley Gardens
Pokolbin

A little tired! Very cool grounds, bar and restaurant. Staff were great except for receptionist

Sails Port Macquarie - By Rydges
Port Macquarie, NSW

Excellent ambiance!

Byron Bay Hotel & Apartments
Byron Bay

Very cool spot, great location!

Quality Hotel Melbourne Airport
Tullamarine

Small room, but great staff, bar, and restaurant

Waves Port Campbell
Port Campbell

Incredible room, amenities and staff!

Desert Gardens Hotel
Yulara
Cleanliness & Comfort
Discovery Kings Canyon Resort
Petermann

Dining is limited and the food sucked

Desert Palms Resort
Alice Springs
Amora Hotel Jamison Sydney
Sydney
Activity Reviews
Clearview Glassboat Cruises Dinner Cruise
Clearview Glassboat Cruises Dinner Cruise
Sydney

We skipped this event . It was supposed to be a 3-hour dinner cruise but was actually a one- hour sunset cruise that was scheduled to get back well before sunset. Boat also looked crowded and uninviting!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The Rocks Walking Tours
The Rocks Walking Tours
Sydney
Drop Off Your Rental Car in the City
Drop Off Your Rental Car in the City
Australia

Challenging to find the drop off spot/parking space.

Explore the Blue Mountains - Scenic World
Explore the Blue Mountains - Scenic World
Australia

Total bust! Directions were unclear! Still.no idea what we were supposed to do.

Uncork the Hunter Full Day Tour
Uncork the Hunter Full Day Tour
Australia

Too long, got tired of ta s ting the same wine and hearing the same story. Driver and host at Two Fat Blokes was great, excellent guide!

Melbourne Lanes and Arcades Tour
Melbourne Lanes and Arcades Tour
Melbourne

Highest kudos to the guide and experience! One of the highlights of our trip.

Drop Off Your Rental Car at the Airport
Drop Off Your Rental Car at the Airport
Australia

Easy, no problem

Sounds of Silence Dinner
Sounds of Silence Dinner
Australia

Did not go, Wind storm created what we thought would be a miserable experience

Uluru Astro Tour
Uluru Astro Tour
Uluru

Did not go, to late after a long day!

Pick up your rental car at Cairns for your trip to Undara
Pick up your rental car at Cairns for your trip to Undara
Canberra
Local specialist: Gary Topic
Gary
Gary Topic
Local specialist in Newcastle, Australia | Replied on Mar 12, 2023
Hi Charlie,
Thank you for your kind and fair review. It will help us to make improvements in future trips. I just want to address a few things. The hotels Desert Palms in Alice Springs and Clarion Suites in Melbourne were added to stay within your budget requirements, however I am a little surprised that you only rated them at 2 out of 5. Please message me through our usual message system to expand on your thoughts about these. It sounds like we should perhaps avoid using these in future. I...
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Hi Charlie,
Thank you for your kind and fair review. It will help us to make improvements in future trips. I just want to address a few things. The hotels Desert Palms in Alice Springs and Clarion Suites in Melbourne were added to stay within your budget requirements, however I am a little surprised that you only rated them at 2 out of 5. Please message me through our usual message system to expand on your thoughts about these. It sounds like we should perhaps avoid using these in future. I am also disappointed with your score for Desert Gardens at Uluru, as this is supposed to be quite an upmarket property. Please feel free to expand on this scoring as well. Apologies for the lack of details for Scenic World. We have not had this feedback before, so it was not on our radar. I will be sure to add additional notes for future trips. For your rental car drop off, I had added some very detailed instructions in the 'Daily Schedule' section at the start of your trip plan. Please share any ways in which this could be improved, or do these notes need to appear elsewhere in the trip plan? I am very disappointed about Clearview Sunset Dinner Cruise. This was the first time we have booked with this company, as our usual dinner cruise operator was not available on your travel dates. I will be investigating why this is advertised as a sunset cruise when it clearly is not. Apologies for this and again, we might avoid this one in future.

A perfect Moroccan adventure…
Morocco | Feb 18 - Feb 25, 2023

Thomas
Thomas R.
Huntington, NY | Reviewed on Mar 02, 2023
Yassine did a wonderful job putting together our vacation to Morocco. Our driver, Said, who was with us for the duration was warm, friendly, courteous, thoughtful and made our trip so enjoyable and smooth. An awesome guy! Our two local tour guides in Fes and Marrakech (Mustafa and Abdul, respectively) were fantastic and knowledgeable. The riads that Yassine booked us into were magnificent…one more amazing than the next. The overnight luxury camping in the Sahara Desert was perfect and... Read more

Yassine did a wonderful job putting together our vacation to Morocco. Our driver, Said, who was with us for the duration was warm, friendly, courteous, thoughtful and made our trip so enjoyable and smooth. An awesome guy! Our two local tour guides in Fes and Marrakech (Mustafa and Abdul, respectively) were fantastic and knowledgeable. The riads that Yassine booked us into were magnificent…one more amazing than the next. The overnight luxury camping in the Sahara Desert was perfect and once-in-a-lifetime special. A fabulous trip from start to finish!

Hotel Reviews
Riad Bab Firdaus
Marrakesh

A stunning Riad in the heart of the Marrakech Medina. Very fancy and authentic. White glove treatment from the staff. Welcome tea and snacks, the choice of essential oil scents for our pillows, very spacious room, fantastic toiletries. Super friendly and helpful staff. We also enjoyed excellent spa treatments at their spa.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Caravane
Ouarzazate

This riad is super special. One of the nicest overnights we’ve had anywhere. A beautiful place with carefully curated artwork everywhere. Relaxing rooftop lounge, pool, common areas. Super friendly staff. Delicious breakfast. Highly recommended!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Luxury Camp Chebbi
Merzouga

An amazing experience. The camel ride in and 4x4 ride out were amazing! Our tent was spectacular…plush bed, heater, wifi, usb port, electric lights, heater, toilet, hot water in the shower. Welcome tea and snacks. A fantastic dinner and breakfast. Very friendly staff. Live Berber music by the fire at night. A 10 out of 10 experience!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Kalaa 2
Rabat

A gorgeous Riad. Modern yet authentically Moroccan. Spectacular room. Fantastic breakfast. Wonderful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Mazar Fes
Fes

Amazingly beautiful Riad in the Medina. Nicest staff ever! Delicious breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hammam Visit: Traditional Body Scrub
Hammam Visit: Traditional Body Scrub
Morocco

We didn’t know what to expect and it was really great.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring the Medina and Historical Sites Of Marrakesh
Exploring the Medina and Historical Sites Of Marrakesh
Marrakesh

Our guide, Abdul, was really warm and knowledgeable and we had an awesome day with him. We feel like we really got to see all the highlights of Marrakech with him and he made sure we had a fantastic day.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Overnight in the Sahara Desert with Sunset Camel Ride
Overnight in the Sahara Desert with Sunset Camel Ride
Morocco

Excellent all around. Camel ride was over an hour and stunning. Welcome tea and snacks. Tents are amazing and plush…comfy beds and bedding, wifi, usb ports, electricity, heater, beautiful marble sink, toilet, hot water shower. Delicious dinner and breakfast. The staff was wonderful. Fantastic live Berber music around the fire at night.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring the Imperial City and Medieval Medina of Fes
Exploring the Imperial City and Medieval Medina of Fes
Fes

Mustafa was a fantastic and knowledgeable guide. Very friendly and attentive. We loved our day with him.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco, New York, Spain | Replied on Mar 13, 2023

Dear Thomas, Thank you so much for the review! I'm happy to hear that you enjoyed your trip with us and that everything went so great for you both. I'm glad that you connected very well with Said and that you found the tour guides knowledgeable. Merzouga is indeed a very special and unique place so it makes me happy that you overly enjoyed your experience there. Please stay in touch and let us know if you ever decide to return to Morocco :)

Unexpected Morocco
Morocco | Feb 18 - Feb 26, 2023

S
Sandrine W.
United Kingdom | Reviewed on Mar 02, 2023
We just completed a 9 day trip to Morocco and Ali helped us plan our adventure! He was great in changing the itinerary to fit our needs and responded quickly to any enquiries. We started and ended our trip in Marrakesh and honestly wish we had stayed with the original itinerary and ended in Casablanca in order to have visited Fes and Chefchaouen.
The highlight of the trip was the two nights in the Sahara Desert! The camel ride out (optional) was amazing and we were able to enjoy the...
Read more

We just completed a 9 day trip to Morocco and Ali helped us plan our adventure! He was great in changing the itinerary to fit our needs and responded quickly to any enquiries. We started and ended our trip in Marrakesh and honestly wish we had stayed with the original itinerary and ended in Casablanca in order to have visited Fes and Chefchaouen.
The highlight of the trip was the two nights in the Sahara Desert! The camel ride out (optional) was amazing and we were able to enjoy the beautiful sunset. The view of the starry skies will also never be forgotten! The trip was a nice balance of city and off the beaten path. The food is not very varied so be ready to have a lot of tajines and egg omelets! Finally Samir our driver made all the difference! He was very responsive to all our needs. He was able to answer questions honestly about the areas travelled and had great advice on what to do in all the areas visited. Thank you for the once in a lifetime trip!

Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Mar 04, 2023
Hi Sandrine, Thank you for sharing your positive experience with us! We're glad that I was able to help you plan your trip and accommodate any changes you needed. We're thrilled to hear that the highlight of your trip was the two nights in the Sahara Desert and that you enjoyed the camel ride and sunset. It's great to hear that the trip provided a nice balance of city and off-the-beaten-path experiences. We're glad that Samir, your driver, was able to make a difference and provide helpful... Read more

Hi Sandrine,

Thank you for sharing your positive experience with us! We're glad that I was able to help you plan your trip and accommodate any changes you needed. We're thrilled to hear that the highlight of your trip was the two nights in the Sahara Desert and that you enjoyed the camel ride and sunset. It's great to hear that the trip provided a nice balance of city and off-the-beaten-path experiences. We're glad that Samir, your driver, was able to make a difference and provide helpful advice during your trip.

Thank you for choosing us for your once-in-a-lifetime trip to Morocco!

Best Wishes,
Ali

Hi Christina , we all had such an amazing tim...
New Zealand | Feb 4 - Feb 23, 2023

S
Sue B.
United Kingdom | Reviewed on Mar 02, 2023

Hi Christina , we all had such an amazing time , so lucky with the weather, we saw some pretty fantastic sights , with a few off beat ones . The guides were equally knowledgeable , a lifetime of memories made. Thank you for your help.
Just have to sort the hundreds of photos and videos taken of all the breathtaking sites seen.

Local specialist: Christina Brockie

5 Star African Adventure!!
South Africa | Jan 6 - Jan 17, 2023

Ashley
Ashley S.
Rancho Cucamonga, CA | Reviewed on Mar 02, 2023
If you thinking about having Elgin Africa plan your trip, stop debating and just do it! I can't say enough about how great the entire experience was. Deb, whose company is Elgin Africa, lives in South Africa and has personal relationships with a lot of the tour companies that we used. She cared deeply about me and my family having an amazing trip, and made sure every detail was perfect. I can only say that there would be no way that we would have had such an amazing, flawless trip without a... Read more

If you thinking about having Elgin Africa plan your trip, stop debating and just do it! I can't say enough about how great the entire experience was. Deb, whose company is Elgin Africa, lives in South Africa and has personal relationships with a lot of the tour companies that we used. She cared deeply about me and my family having an amazing trip, and made sure every detail was perfect. I can only say that there would be no way that we would have had such an amazing, flawless trip without a passionate destination specialist curating every detail for us.

Starting with the planning process, Deb chatted with me on the phone and walked me though a customized itinerary she made for me. I was concerned about my budget, and she modified the trip several times to keep me at my budget, which I very much appreciated. I was in contact the Deb and her assistant before, during, and after the trip. She would even text me late at night and as ask if I enjoyed dinner.

As for the Trip itself Deb planned a 2 week adventure for my family of six. We went on two safaris in Botswana, visited Victoria Falls in Zimbabwe, and spent time exploring Johannesburg. Every part of the trip was amazing. It's almost impossible to pick a favorite section, but if I had to give advice I was say do not miss out on visiting Chobe National Park!

All the accommodations Deb booked for us were beautiful 5 star boutique hotels. I couldn't believe she was able to fit such fantastic hotels into my budget. Also, the whole trip felt private. We had a private guide for both of our safaris, private transfers, and a private dinner cruise in Victoria Falls. What was most amazing about the trip is that we had so many passionate people making sure we enjoyed ourself. We didn't end up in one tourist trap and we were able to genuinely experience the local culture of every place we went.

I can't recommend Deb enough! Our trip was worth every penny, and every part more than exceeded our expectations. Thank you for planning the trip of a lifetime!

Local specialist: Deborah Smook
Deborah
Deborah Smook
Local specialist in Cape Town | Replied on Mar 02, 2023

Hello Ashley

Thank you for the incredible review! It was so good to meet you and I'm so happy that you enjoyed this trip of a lifetime with your family.

Deb

5 star Excellent Itinerary/Booking Services f...
Argentina | Feb 23 - Feb 27, 2023

M
Meerali P.
Flagami, FL | Reviewed on Mar 01, 2023
5 star Excellent Itinerary/Booking Services from KimKim Travel We would definitely use this company again and again after our trip to Argentina! They were able to work with us over a series of weeks to create a custom itinerary for us that included different hotels, cities, excursions and flights between different cities. The local companies they work with are absolutely amazing. Drivers were on time, courteous, easy to locate, friendly and had a wealth of knowledge on the city we were... Read more

5 star Excellent Itinerary/Booking Services from KimKim Travel

We would definitely use this company again and again after our trip to Argentina! They were able to work with us over a series of weeks to create a custom itinerary for us that included different hotels, cities, excursions and flights between different cities. The local companies they work with are absolutely amazing. Drivers were on time, courteous, easy to locate, friendly and had a wealth of knowledge on the city we were picked up. We had the unexpected perk of also having additional guides on hand to pick us up with the driver from the respective airports which was appreciated as the local guides knew our whole itineraries and would give us a rundown of the next day's itineraries along with the to-do local items in our off time. From start to finish, the whole itinerary was followed to a T with the local guides/drivers on hand to pick us up daily and take us through the respective itinerary. The additional perks via KimKim were having separate english speaking guides/tours in some of the shared stops, i.e. instead of staying with a big group, our initial guide would quickly take us to the respective english speaking guide of the tour to take us through an excursion. They did such a group job on each excursions. Special praise for Sergio, Aileen and Cecilia for all their knowledge!

Hotel Reviews
Mercure Iguazu Hotel Iru
Puerto Iguazú

I'll give this hotel 4 stars due to the amazing restaurant, staff (Luciana at the front desk, spa and location. It's built with an indoor/outdoor feel with the room door opening up to the outside. The rooms were beautiful and spacious along with the bathrooms. The food from the restaurant was absolutely fantastic. A only extremely low point for us was the treatment received by a night manager playing "security". He demanded to see some gifts brought into the hotel by us after one of our excursions due to his belief that the gifts could pose a security threat (aka a bomb) due to their weight. He made us show him one of the gifts so he could feel it and "confirm" it wasn't a threat. It was absolutely ridiculous treatment as this has never happened to us at any hotel before and was extremely uncomfortable as we didn't see the same thing happen to other guests. Without this, i would've recommended to this hotel to others, but after that experience, I would not recommend this hotel to other Asian American/brown/minority tourists.

Authenticity & Character
Location
Staff
3 stars as everyone else but the night manager Emmanuel was great.
Cleanliness & Comfort
Alvear Art Hotel
Buenos Aires

Beautiful, amazing hotel!! The staff could not have been more accommodating and friendly. Whether it was helping us book dinner reservations (we were unaware that a number of restaurants would require them) or guidance locally on places to visit, they were super friendly and helpful. A pro is that the kitchen stays open till 11 pm and hotel bar till midnight - this was great on long day excursions or late flights in in the middle of our trip. The rooms were spacious, beautiful and extremely clean. You couldn't hear guests in other rooms as well. The restaurant downstairs was great for breakfast, lunch and dinner.

Authenticity & Character
Fantastic; We didn't know that the hotel is connected to a gallery that specializes in private art and showcasing the collection.
Location
Central location; great walking distance to so much nearby
Staff
Cleanliness & Comfort
Local specialist: J K
J
J K
Local specialist in Peru | Replied on Mar 02, 2023

Hello Meerali,
Thanks for your review and I am glad to hear you had a very enjoyable experience with us in Argentina. We hope to see you back in Latin America with us in the near future.

Costa Rica - Monteverde, Manuel Antonio, Corcovado
Costa Rica | Feb 18 - Feb 26, 2023

Tara
Tara Z.
Seattle, WA | Reviewed on Mar 01, 2023
We had a fabulous time in Costa Rica, and really appreciated the planning help we received from Nuria. We particularly loved Sunset Lodge in Drake Bay, and the guided trip in Corcovado National Park. In Manuel Antonio, our lodging at Hotel San Bada was a wonderful location just steps from the park entrance and a short walk to the beach. Our night hikes were amazing, and we were happy with the choice to not use a guide inside Manuel Antonio NP. There were so many guides around that we didn't... Read more

We had a fabulous time in Costa Rica, and really appreciated the planning help we received from Nuria. We particularly loved Sunset Lodge in Drake Bay, and the guided trip in Corcovado National Park. In Manuel Antonio, our lodging at Hotel San Bada was a wonderful location just steps from the park entrance and a short walk to the beach. Our night hikes were amazing, and we were happy with the choice to not use a guide inside Manuel Antonio NP. There were so many guides around that we didn't feel like we missed anything.
Kimkim and our specialist Nuria were really helpful to us. I think the Corcovado region in particular would have been difficult to plan and navigate without inside knowledge.
I will say, however, that we learned a bit about ourselves while planning. In general, we like to make decisions based on value. The Kimkim system didn't allow us to do that since prices of individual activities and expenses aren't shared, and we found that to be a bit difficult. Whether or not we want to do something is often balanced with the cost tradeoff in a typical situation. With Kimkim, we didn't know the relative prices of trip components, so when it came time to trim or change, it was difficult. Ultimately, that has to do with our own travel and decision-making style, not a flaw with Kimkim.
The trip was amazing and everything came together without a hitch. All car pick ups and drop offs; boat transfers; activities; shuttles; etc. went smoothly. Thank you!

Hotel Reviews
Sunset Lodge
Drake

This place is absolutely beautiful and the hosts were wonderfully kind and friendly.

Authenticity & Character
Location
beautiful views
Staff
Cleanliness & Comfort
Hotel San Bada Resort & Spa
Manuel Antonio

Excellent location right near entrance to Manuel Antonio NP. Comfortable room facing the ocean was great for early morning bird watching and howler monkey listening. Included breakfast was an excellent buffet.

Authenticity & Character
Location
right near national park; no need to drive
Staff
friendly
Cleanliness & Comfort
Country Inn & Suites by Radisson, San Jose Aeropuerto
San José

This hotel was perfectly fine for what we needed. Nothing too fancy, but comfortable. A great place to stay before a flight.

Authenticity & Character
Kind of a chain/corporate feel, but fine.
Location
Near airport
Staff
Cleanliness & Comfort
Activity Reviews
Snorkeling at Isla del Caño Biological Reserve
Snorkeling at Isla del Caño Biological Reserve
Drake Bay

This was so fun! We joined a small group on a catamaran for a morning of snorkeling and playing off the boat, with lunch included. The snorkeling was guided and we were tightly monitored and kept in a group. I hadn't experienced that before on a snorkeling trip, but it worked out. We saw a huge stingray, several turtles, and lots of fish. The visibility was ok, not amazing, but we all had a great day. We also saw turtles and dolphins from the boat.

Quality of Experience
Food
Lunch was served on the boat and was tasty
Guides, Drivers and Staff
Transport
Manuel Antonio Jungle Night Walk
Manuel Antonio Jungle Night Walk
Manuel Antonio

This was really fun! We had a private guide and he was really informative and great at spotting frogs, insects, snakes, etc. He was less interested in mammals, but we did see 2-toed and 3-toed sloths. He was really great with his spotting scope also and took photos with our phones through the lens for us, which was pretty cool.

Quality of Experience
Guides, Drivers and Staff
Transport
Hanging Bridges
Hanging Bridges
Monteverde

We did the self-guided trip to hanging bridges and really enjoyed it. It was nice to just listen to the birds and enjoy the quiet as we walked through the canopy. We didn't see lots of wildlife, but really enjoyed the experience.

Quality of Experience
Coffee Experience and Nighttime Nature Walk
Coffee Experience and Nighttime Nature Walk
Monteverde

This was excellent. The coffee and chocolate portions of the tour exceeded expectations and were really fun and engaging. The night walk was great! We saw lots of wildlife including kinkajous and vipers. We also enjoyed the gift shop.

Quality of Experience
Guides, Drivers and Staff
Corcovado National Park Hike - Estación Sirena
Corcovado National Park Hike - Estación Sirena
Costa Rica

This was really a high adventure. We left Drake Bay very early in the morning (before 6am) via boat transfer to arrive as early as possible at the national park. Our guide was excellent and we saw some amazing animals including tapirs, spider monkeys, howler monkeys and more.

Quality of Experience
Food
We preordered restaurant lunch with our tour group in the morning and then when we returned to Drake Bay we all went to lunch together. It wasn't my favorite meal, but it was fine.
Guides, Drivers and Staff
Transport
Local specialist: Nuri R
Nuri
Nuri R
Local specialist in Costa Rica | Replied on Mar 09, 2023

Hello Tara&Paul,

Thank you so much for your feedback, it really helps us to continue improving our services. It has been a total pleasure to help you plan your holiday.

I'm super happy to know that your family had a great in the tropics, looks like you enjoyed a lot Corcovado!I hope this won't be your last experience exploring Costa Rica.

Pura vida!

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Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.