Kimkim Trip Reviews

4.8
Based on 20,749 ratings
Read 20,749 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Amazing Travels In Morocco
Morocco | May 9 - May 24, 2026

Adam
Adam L.
Ashburn, VA | Reviewed on May 26, 2026
From start to finish, planning to execution, our experience with KimKim traveling to Morocco was fantastic. Working with Hamza to determine the agenda was seamless and his communication was clear and fast. However, the highlight of our experience with the team was definitely our guide, Mustapha. He was full of energy and knowledge, and made our longer car rides fun with all of his information. Not only was he our guide but, by the end of the trip, had become a true friend. We can't say enough... Read more

From start to finish, planning to execution, our experience with KimKim traveling to Morocco was fantastic. Working with Hamza to determine the agenda was seamless and his communication was clear and fast. However, the highlight of our experience with the team was definitely our guide, Mustapha. He was full of energy and knowledge, and made our longer car rides fun with all of his information. Not only was he our guide but, by the end of the trip, had become a true friend. We can't say enough about how wonderful he was.

Beyond that, I was very pleased with all of the activities that KimKim arranged for us. Every excursion/activity met our expectations, and there was never a time where there was any confusion or issues when we arrived. It was clear that all of the necessary communication and planning was done in advance, which made it so much more enjoyable for us.

I would absolutely plan another trip with KimKim and fully endorse them for anyone who may be considering a trip of their own.

Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Jun 05, 2026
Hello Adam, Thank you so much for your beautiful words and for trusting us with your Morocco journey. It truly means a lot to hear that the experience felt smooth from the very beginning through the end of the trip. It was a real pleasure helping design your adventure, and we’re so happy everything flowed seamlessly along the way. And we couldn’t agree more about Mustapha. His energy, passion, and genuine care for people make every journey special, and it’s wonderful to hear that he became... Read more

Hello Adam,

Thank you so much for your beautiful words and for trusting us with your Morocco journey.

It truly means a lot to hear that the experience felt smooth from the very beginning through the end of the trip. It was a real pleasure helping design your adventure, and we’re so happy everything flowed seamlessly along the way.

And we couldn’t agree more about Mustapha. His energy, passion, and genuine care for people make every journey special, and it’s wonderful to hear that he became more than just a guide during your time here. Friendships like these are exactly what make travel in Morocco so meaningful.

We would be absolutely delighted to welcome you back again one day for another adventure in Morocco.

Warmest thanks again from all of us.
Hamza

We had such a great experience with KimKim! E...
South Korea | May 17 - May 23, 2026

E
Ellie M.
Kansas City, MO | Reviewed on May 26, 2026
We had such a great experience with KimKim! Everything was planned well and the guides/drivers/experiences chosen were perfectly curated to what we wanted to do on our trip. The trip was seamless and went so smooth thanks to the planning that they did and the accommodations they chose were in great locations for both Seoul and Busan. We will be recommending KimKim to all our friends planning to travel abroad! Read more

We had such a great experience with KimKim! Everything was planned well and the guides/drivers/experiences chosen were perfectly curated to what we wanted to do on our trip. The trip was seamless and went so smooth thanks to the planning that they did and the accommodations they chose were in great locations for both Seoul and Busan. We will be recommending KimKim to all our friends planning to travel abroad!

Hotel Reviews
G2 Hotel Myeongdong
Seoul

We really enjoyed the location of this hotel! Though not quite as nice as the other one we stayed in on our visit (L7 in Busan) in terms of amenities and general quality of rooms, we still really enjoyed our stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
L7 HAEUNDAE by LOTTE
Busan

This hotel was the perfect location and the rooms were great. Breakfast was amazing!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Haedong Yonggungsa and Gwangalli Night Food Tour
Full Day Haedong Yonggungsa and Gwangalli Night Food Tour
Busan

Our second day with Luke was amazing! He showed us so much of what Busan had to offer and even adjusted our schedule to see some new things that weren't on the itinerary because we had already explored some on our own. He showed us some of the best food we had on our trip. We could not recommend a tour with Luke more!

Quality of Experience
Guides, Drivers and Staff
Transport
 Gamcheon Village, BIFF Square and Jagalchi Market
Gamcheon Village, BIFF Square and Jagalchi Market
Busan

Luke was the best tour guide ever! We had such an amazing couple days with him - when it was rainy he suggested a different indoor activity at an art museum and it was the perfect alternative to being outside in the rain. He was so friendly and knowledgeable. We couldn't have asked for a better guide!

Quality of Experience
Guides, Drivers and Staff
Transport
Korean Full-Course Meal Cooking Class at Local Home with Local Market Experience
Korean Full-Course Meal Cooking Class at Local Home with Local Market Experience
Seoul

This was such a fun activity for our trip! The food was amazing and the class was educational and fun. We couldn't have asked for a better guide/instructor!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Seoul Highlights
Explore Seoul Highlights
Seoul

We had such a great day with Jun! He had the whole day planned out perfectly and we got to see so much without feeling like it was too packed. We couldn't have asked for a better guide, he gave us a lot of fun details about everywhere we visited and answered any questions we had! We were so happy with this tour!!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on May 31, 2026

Hi Ellie,
Thank you so much for choosing us to be part of your family's journey in South Korea! It was truly a pleasure to accompany you throughout your trip.

I will be sure to share your kind words with Jun and Luke—they will be delighted to hear how much you appreciated their efforts! :)

We hope to welcome you and your family back to South Korea again in the future.

Best wishes,
Jessica

Our trip was excellent. Jeff and Chloe were f...
Croatia | May 14 - May 24, 2026

R
Ruechall M.
Los Angeles, CA | Reviewed on May 26, 2026
Our trip was excellent. Jeff and Chloe were fantastic. Highly recommend them Read more

Our trip was excellent. Jeff and Chloe were fantastic. Highly recommend them

Hotel Reviews
Hotel President
Sarajevo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Lero
Dubrovnik
Authenticity & Character
Not clean had a bad smell
Location
Staff
Cleanliness & Comfort
Everything. Smells
AC Hotel
Split
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amadria Park Hotel Capital
Zagreb
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Plaza
Ljubljana
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ivan Cosic

Great job!
Peru | May 9 - May 18, 2026

Carolyn
Carolyn T.
Atlanta, GA | Reviewed on May 26, 2026
The organization of the trip and constant monitoring of location and help by Jimena and Jesus was quite amazing. Someone was always there to help, offer advice, and make suggestions while en route. My husband, 80 years, was not feeling well at 12,000 feet altitude and they were quick to offer help and solutions. We were very grateful. Our guides were exceptional with their knowledge, especially our guide the second day in Lima. I can’t remember his name, maybe Jose. We had Martin in... Read more

The organization of the trip and constant monitoring of location and help by Jimena and Jesus was quite amazing. Someone was always there to help, offer advice, and make suggestions while en route. My husband, 80 years, was not feeling well at 12,000 feet altitude and they were quick to offer help and solutions. We were very grateful.

Our guides were exceptional with their knowledge, especially our guide the second day in Lima. I can’t remember his name, maybe Jose. We had Martin in Sacred Valley and Cusco who not only was extremely well informed but full of fun , knowledge, and personal information. He was outstanding!

Eddy was able to get us into Machu Picchu when the tickets were sold out for the day and he kindly helped my husband navigate the terrain. Luis, in Puno, was also very helpful in assisting my husband through the climbing.

The guides were all excellent and helpful.

Lake Titicaca at the island of Uros was absolutely amazing and my favorite area.

For us being near or at 80 years and coming from sea level, we found the schedules very tiring with early departures and constant activity at difficult altitudes. However, we enjoyed the trip very much . If I went again, I would go at a slower pace.

All in all, Kim Kim, Peruvian Soul, did a great job.

Hotel Reviews
Sonesta Hotel Cusco
Cusco
Authenticity & Character
Location
H
Staff
Cleanliness & Comfort
Tierra Viva Machu Picchu
Machu Picchu
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Las Casitas del Arcoiris
Urubamba
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Limade
Lima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jimena Salazar
Jimena
Jimena Salazar
Local specialist in Lima, Peru | Replied on May 26, 2026

Dear Carolyn

First of all, thank you so much for your kind review. We are very happy to hear that you felt our support throughout your journey. We understand that it is not always easy to adapt to the schedule and the constant activities, so we are really glad you were able to enjoy it and return home with beautiful memories.

I will make sure to share your kind words of gratitude with each of the guides, as they truly made this experience special with their knowledge, kindness, and assistance, especially with your husband.

I send you warm greetings from Lima, Peru.

Jimena

Outstanding trip to Slovenia and Croatia!
Croatia | May 14 - May 23, 2026

George
George S.
Ashburn, VA | Reviewed on May 26, 2026
Thank you Nikola! We just completed our KimKim part of an amazing trip to Croatia and Slovenia. We have had a great experience with KimKim on a previous trip to Greece and thought we would use KimKim again. Our advisor Nikola was awesome! He suggested some things we had not thought about, like going to Slovenia first then northern Croatia. We had decided we wanted to do a cruise to finish that trip and his suggestion of Katarina confirmed our choice. Every one of his suggestions was perfect... Read more

Thank you Nikola! We just completed our KimKim part of an amazing trip to Croatia and Slovenia. We have had a great experience with KimKim on a previous trip to Greece and thought we would use KimKim again. Our advisor Nikola was awesome! He suggested some things we had not thought about, like going to Slovenia first then northern Croatia. We had decided we wanted to do a cruise to finish that trip and his suggestion of Katarina confirmed our choice. Every one of his suggestions was perfect and his arrangements were flawless. He was responsive to every communication immediately and gave us an update every night for the next day. We would never have thought of visiting Ljubljana, Lake Bled, Skocjan Caves, Vrsic Pass, Bovec, Vintgar Gorge, or gone truffle hunting with dogs. We loved all the suggestions. We also wanted to see northern Croatia and so glad we did. Loved Rovinj and Pula. And of course there was Split. All of the arrangements and accommodations were great. We are continuing with a Katarina cruise which is also awesome. I just to say that Nikola and KimKim were outstanding and thank them so much for the best trip ever!

Hotel Reviews
Vila Nepos
Split
Authenticity & Character
Location
Staff
Cleanliness & Comfort
16 Lakes Hotel
Rakovica
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Spirito Santo Palazzo Storico
Rovinj
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Soča
Bovec
Authenticity & Character
Location
Staff
The staff needs training with customer service
Cleanliness & Comfort
Penzion Berc
Bled
Authenticity & Character
Location
Staff
Cleanliness & Comfort
AS Boutique Hotel
Ljubljana

Great room, outstanding location and design

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Walking Tour of Split
Private Walking Tour of Split
Croatia
Quality of Experience
Guides, Drivers and Staff
Transport
Private Walking Tour of Plitvice Lakes National Park
Private Walking Tour of Plitvice Lakes National Park
Croatia
Quality of Experience
Guides, Drivers and Staff
Transport
Truffle Hunting Experience
Truffle Hunting Experience
Croatia
Quality of Experience
Guides, Drivers and Staff
Transport
Discover Bled Town and Enjoy Pletna Boat Ride
Discover Bled Town and Enjoy Pletna Boat Ride
Bled
Quality of Experience
Guides, Drivers and Staff
Transport
Private Walking Tour of Ljubljana
Private Walking Tour of Ljubljana
Slovenia
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nikola Vojvodić
Nikola
Nikola Vojvodić
Local specialist in Zagreb | Replied on Jun 11, 2026

Hi George and Ellen, I'm absolutely thrilled you had an amazing trip to Croatia and Slovenia! 😊

Huge thanks for your kind words about my suggestions and arrangements - it was a pleasure tailoring a trip just for you two. Loved hearing you enjoyed every bit of it, especially the Slovenia highlights and truffle hunt! Thanks for choosing KimKim again and trusting me to make it special.

Wishing you a lovely summer, and hope to plan another adventure with you someday! 🙂
Nikola

Myriam, Budi, Putu, and all of the other guid...
Indonesia | May 7 - May 24, 2026

D
David T.
Taylorsville, UT | Reviewed on May 26, 2026

Myriam, Budi, Putu, and all of the other guides and drivers were amazing. The trip was perfectly planned, and everything was smooth as could be. I would give this team my highest recommendation!

Local specialist: Myriam Benmhaya
Myriam
Myriam Benmhaya
Local specialist in Bali, Indonesia | Replied on May 26, 2026

Hi David,

Thank you very much for your review, this means a lot to us!
Looking forward to welcoming you again in Indonesia !

Myriam

Perfect planning for multi-city family vacation
Italy | May 17 - May 25, 2026

Deanna
Deanna C.
Newark, NJ | Reviewed on May 26, 2026
Everything was coordinated beautifully for a multi-city family vacation. All transfers were on time and the accommodations were amazing. Read more

Everything was coordinated beautifully for a multi-city family vacation. All transfers were on time and the accommodations were amazing.

Activity Review
Cinque Terre Trekking & Train Card
Cinque Terre Trekking & Train Card
Italy
Quality of Experience
Guides, Drivers and Staff
Everyone was prompt, friendly, and helpful
Transport
Local specialist: Leslie Tranchina
Leslie
Leslie Tranchina
Local specialist in Bologna | Replied on Jun 01, 2026

Thank you so much, Deanna 😊

It was truly a pleasure helping your family experience Italy together, and we’re so happy to hear everything felt smooth and well coordinated throughout the journey.

Knowing that the transfers, logistics, and accommodations allowed you to simply relax and enjoy your time together means a great deal to us.

Thank you again for trusting us. We hope to welcome you back to Italy again someday!

Warmly,
Leslie

Responsive and helpful
France | Apr 29 - May 13, 2026

L
Lori H.
Minneapolis, MN | Reviewed on May 26, 2026
Amandine was extremely responsive as we planned our trip and especially during our travels. She was attentive and provided suggestions. The tours she booked in private/small groups were exactly what we wanted. She even responded as we wished to modify plans over the course of a weekend. Read more

Amandine was extremely responsive as we planned our trip and especially during our travels. She was attentive and provided suggestions. The tours she booked in private/small groups were exactly what we wanted. She even responded as we wished to modify plans over the course of a weekend.

Hotel Review
Hôtel Cour du Corbeau Strasbourg - MGallery
Strasbourg

Great location, attentive staff, large clean comfortable rooms and a great breakfast. Unique hotel that provided a fantastic experience.

Authenticity & Character
Every room is different, and the outdoor space reflected it's character.
Location
Staff
Responsive and helpful - made calls on our behalf and had timely follow-up.
Cleanliness & Comfort
Local specialist: Amandine Fastre

Enjoyed the overall experiences.
Italy | Apr 28 - May 14, 2026

T
Tara S.
Los Angeles, CA | Reviewed on May 26, 2026
Enjoyed the overall experiences had. Letizia on the Cicchetti tour in Venice was fantastic.
The one caveat is the local company only uses guides/tour companies they have contracts with, so if you want to use a different company or do a tour they don't have a contract with, you'll have to research it and book it outside of the site. Even some things, like the Uffizi Gallery and Vasari Corridor tour, I had to ask to be booked after reading about it online, as it wasn't recommended in the...
Read more

Enjoyed the overall experiences had. Letizia on the Cicchetti tour in Venice was fantastic.
The one caveat is the local company only uses guides/tour companies they have contracts with, so if you want to use a different company or do a tour they don't have a contract with, you'll have to research it and book it outside of the site. Even some things, like the Uffizi Gallery and Vasari Corridor tour, I had to ask to be booked after reading about it online, as it wasn't recommended in the initial itinerary.
Also note that even though you have a time scheduled ticket for the Academia in Florence, you still have to wait on line, so best to arrive earlier than the schedule time.
The accommodations were great for the most part. The Hotel Ai Cavalieri di Venezia in Venice was beautiful and a great location. I wouldn't recommend the hotel in Cinque Terre, Hotel la Colonnina, as the walls were incredibly thin and we could hear everything happening in the hotel room next to ours. Everything. I would also recommend staying closer to Siena than Chianti as we spent most days driving south to explore those areas, while only one day around Chianti. Salvondica was beautiful though would save on drive time in Tuscany.
Appreciated the ground transportation scheduled and the WhatsApp messages from Jessica informing us of the name and number of whom would be meeting us in each location.
Would prefer to receive an itemized list of what my money is paying for rather than just the aggregate sum. It's convenient to have someone draft the itinerary and book the accommodations, etc. though I believe this cost more than if I had done the research and bookings myself.

Local specialist: Giulia Bonati

Great trip to southwestern Turkey.
Turkey | May 5 - May 18, 2026

Sue
Sue H.
Canada | Reviewed on May 25, 2026
Zehra was amazing. Very quick to deal with our requests and answer our questions and she kept an open dialogue with us throughout the trip ensuring we had all the contact info on all our guides and drivers.
Our guide Eda in Istanbul was very good. She showed us how to you the transit system and sent us directions for our outings on our free day.
a tip for other travellers - air flights in turkey only allow 15kg checkin whereas international is 23kg. We had to pay extra on every...
Read more

Zehra was amazing. Very quick to deal with our requests and answer our questions and she kept an open dialogue with us throughout the trip ensuring we had all the contact info on all our guides and drivers.
Our guide Eda in Istanbul was very good. She showed us how to you the transit system and sent us directions for our outings on our free day.
a tip for other travellers - air flights in turkey only allow 15kg checkin whereas international is 23kg. We had to pay extra on every flight.
Pera Palace Hotel was excellent. In Cappadocia, Alan and I were in a small room much Lower Than the rest of our group and little space for our luggage. The 2 at the higher level had separate rooms with fireplaces and plenty of room. We ended up upgrading 2 level and they gave us a complimentary upgrade to be at the same level as our friends. Otherwise you had to wait for golf carts to get back and forth. The room we were given was amazing. Also the pool was heated. The hot air balloon was amazing. I would recommend it to everyone!
Our guide in Antalya, Fatih Babaoglu, wasn't sure what he was supposed to show us until I showed him our writeup. It was a long day visiting the Roman ruins which made a very late lunch.
The boat from Olympos to feithye was a disappointment, partly because it was so rough and cool we weren't really able to swim. We could barely move around the boat when it was moving. We couldn't get into Blue Lagoon. Secondly the food was not great. There was very little protein in the meals so we were hungry sooner. Very basic meals, little variety and desert really only 1 night. Also no power outlets in the cabins so my husband could not use his sleep apnea machine and had to store his insulin at the bar (making it easier for him to forget it). Cabins were extremely small and not well laid out. My husband and I had a double and single in our room so had to crawl over each other to get in and out of the bed.
Bodrum was great. The Marmara Hotel was great and the views awesome. It would have been great to have had a heated pool as it was chilly. As it was up in the mountain we needed a taxi to get back up but it wasn't too expensive.
We really needed a full day in Pamukkale . It had some amazing sites but we didn't arrive til around 1pm and had to get lunch before we toured the main attractions. We ended up taking a golf cart to see the Roman ruins (which I think might be the best way as they are really spread out). We would have liked to have gone in the Cleopatra pool as it was open again but we didn't have time and we couldn't go in the limestone laden springs as it was too slippy. It was still wonderful to see. The Richmond Pamukkale Thermal Pool was not up to the standard of the rest of the hotels on our tour. It was a very worn resort hotel and catered to huge groups. Even the dinner wasn't great - too crowded too many people and buffet style!

Hotel Reviews
Richmond Pamukkale Thermal
Denizli

it was set up for large groups of tourists. Not our style. The pool wasn't heated. lightbulb needed replace and a napkin stuffed in the smoke detector. Maintenance took a photo of it but didn't remove.

Authenticity & Character
Location
isolated.
Staff
Buffet not great.
Cleanliness & Comfort
The Marmara Bodrum Hotel
Muğla

Beautiful hotel. Beautiful views but very isolated. Pool not heated.

Authenticity & Character
Location
Isolated but taxis reasonable to get to old town.
Staff
restaurant staff slow at dinner.
Cleanliness & Comfort
Ruin Adalia
Antalya

Room was adequate.

Authenticity & Character
The Roman ruins could be viewed through glass windows on the floor.
Location
very central to Old Town.
Staff
Very accommodating even with a mix up on our tour. We had messed up but they helped us get our money back.
Cleanliness & Comfort
More options on pillows would have been nice.
Argos in Cappadocia
Nevsehir

Beautiful location but isolated!

Authenticity & Character
Omg - it was as if we were staying in caves!
Location
Staff
Cleanliness & Comfort
Pera Palace
Istanbul

beautiful central hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day trip to Pamukkale
Day trip to Pamukkale
Turkey

Long drive, short time for seeing the attractions of Pamukkale

Quality of Experience
drive took too long.
Guides, Drivers and Staff
very good. He suggested the golf cart so we could see it all.
Transport
didn't like limo style car!
Olympos to Fethiye Blue Cruise - Day 1
Olympos to Fethiye Blue Cruise - Day 1
Antalya

there wasn't that much for us to see and it was too rough when we were moving and food wasn't great.

Quality of Experience
Food
No real variety. Not enough protein.
Guides, Drivers and Staff
Transport
Exploring Antalya & Historical Sites
Exploring Antalya & Historical Sites
Antalya

Long walk in the hot sun!

Quality of Experience
Guides, Drivers and Staff
Transport
same comment re the limo style transportation. Half the group couldn't see.
Explore The Landmarks of Cappadocia
Explore The Landmarks of Cappadocia
Cappadocia

Just amazing - all the rock formations, how the people carved them out and lived in them and the hot air balloon.

Quality of Experience
Guides, Drivers and Staff
Transport
the limo style seating was bad as 2 of our group had very long legs.
Local specialist: Zehra Alper

Amazing Morocco Road Trip
Morocco | Apr 30 - May 7, 2026

Elizabeth
Elizabeth D.
San Francisco, CA, USA | Reviewed on May 25, 2026
My friend and I had an amazing eight day Moroccan Road Trip which was. planned by Kimkim. The success of our trip was definitely due to our Moroccan Immersion driver Ayoub. I can't begin to praise him enough. This young man spoke English like a Native speaker,. He was a consummate driver, provided us a better and realistic picture of life in Modern day Morocco as well as his daily kindnesses and his commitment to keeping us safe and on time. Our tour begin in Rabat where we met our... Read more

My friend and I had an amazing eight day Moroccan Road Trip which was. planned by Kimkim. The success of our trip was definitely due to our Moroccan Immersion driver Ayoub. I can't begin to praise him enough. This young man spoke English like a Native speaker,. He was a consummate driver, provided us a better and realistic picture of life in Modern day Morocco as well as his daily kindnesses and his commitment to keeping us safe and on time. Our tour begin in Rabat where we met our favorite guide Hassania, who provided an excellent framework for the next week in terms of understanding the life of the Mortocan current King Hassan II, the role of Islam in the Morocco life, and the tradition of mosques in Morocco. Our favorite Riad was the elegant Riad Dar Chrifa in Rabat. The staff Omar and Papa at this Riad were incredibly friendly and helpful, and took care of Gray, the African gray parrot living there. Our favorite day was our road trip from Fez to Merzouga, including driving through the mountains, encountering the monkeys, the camel ride to Sahara Stars, and our lodging at this elegant glamping camp. Finally, one of my other favorite was our cooking lesson with Darr Salem in Maraskesh which involved going to market to buy the local ingredients for our meal, then my role as a sous chef and finally sitting down to have the yummy lunch in the home of our teacher!

Hotel Reviews
Sahara Stars Luxury Camp
Merzouga

We loved the Sahara Stars Luxury Camp in Merzouga. It was such a unique and wonderful experience staying in the desert. This place was definitely one of the highlights of our trip.

Riad La Croix Berbère
Marrakech

Our stay at Riad La Croix Berbère in Marrakech was a bit disappointing. We were placed on the third floor, which was quite challenging after long days of walking around the city. The room was next to a common area, making it noisy, and the bathroom was quite primitive, with leaks and even a hole in the wall.

Riad Dar Chrifa
Rabat
Authenticity & Character
The main common area is very elegant and sparkly. The rooms are comfortable, and tastefully appointed.
Location
Five minute walk out of the souk to the main road which was well signed posted
Staff
Both Omar and Papa helped us a lot! Loved Gray, the African gray parrot living in the main room, who charms everyone'
Cleanliness & Comfort
In comparison to other places we stayed thus pushing maintained a high quality of cleanliness.
Activity Review
Private Cooking Class w/ Souk Tour
Private Cooking Class w/ Souk Tour
Morocco

The private cooking class with a souk tour was fantastic. The host was welcoming, and it was a joy to meet her daughters who spoke English and added to the charm of the experience. Highly recommend this activity!

Local specialist: Khawla Elidrissi
Khawla
Khawla Elidrissi
Local specialist in Marrakesh | Replied on Jun 09, 2026

Thank you, Elizabeth, for sharing your experience!

Our team will be happy to hear that you enjoyed your trip. We truly appreciate your kind words about Ayoub and Hassania, as well as the wonderful experiences throughout your journey.

It was a pleasure planning this trip for you, and we would love to welcome you back to Morocco anytime.

Our guide, David Mildon in London was incredi...
France | May 15 - May 24, 2026

Mark
Mark M.
Chicago, IL | Reviewed on May 25, 2026
Our guide, David Mildon in London was incredible. He had a very extensive knowledge of the history of London and all of the sites we visited. We loved all of the things we did in London and Paris, thanks to Justine’s suggestions. The hotels where we stayed were wonderful. It was a great trip and we will book through KimKim again. Read more

Our guide, David Mildon in London was incredible. He had a very extensive knowledge of the history of London and all of the sites we visited. We loved all of the things we did in London and Paris, thanks to Justine’s suggestions. The hotels where we stayed were wonderful. It was a great trip and we will book through KimKim again.

Hotel Reviews
The Montague On The Gardens
London

Very nice hotel. Great location, very kind and helpful staff

Authenticity & Character
Location
Close to the attractions in London
Staff
Cleanliness & Comfort
Hôtel Parc Saint Séverin
Paris

The staff were very helpful and nice. The hotel is in an excellent location.

Authenticity & Character
Location
Very close to all of the attractions.
Staff
Very helpful. Gave us a lot of information and suggestions.
Cleanliness & Comfort
Rooms were very clean and the beds very comfortable
Activity Reviews
Excursion to Windsor Castle
Excursion to Windsor Castle
London

Really nice to experience a castle.

Quality of Experience
Guides, Drivers and Staff
Transport
Best of London Walking tour
Best of London Walking tour
London

We saw the familiar sites in real life. We learned a lot about the history of each.

Quality of Experience
Guides, Drivers and Staff
David Mildon was a very good guide. He has a wealth of knowledge.
Eiffel Tower Summit Ticket
Eiffel Tower Summit Ticket
Paris

Really cool to see it at night lit up.

Quality of Experience
Amazing views of Paris from the top.
Giverny and Versailles from Paris
Giverny and Versailles from Paris
France

Loved seeing Giverny having studied about Monet in art school. The ponds where he painted his water lilies were amazing.

Quality of Experience
Beautiful gardens.
Guides, Drivers and Staff
Gigi was a very good guide.
Transport
Nighttime Seine River Cruise with Dining Experience
Nighttime Seine River Cruise with Dining Experience
Paris

Fun way to see Paris at night. The dinner was outstanding.

Quality of Experience
Very good food
Food
I had the sea bass. Very good.
Transport
Very nice boat with window ceiling to see the views.
Paris Macaron Baking Class
Paris Macaron Baking Class
Paris

It was a very fun class.

Quality of Experience
Our teacher was very good.
Dinner show at the Moulin Rouge
Dinner show at the Moulin Rouge
Paris

Dinner was excellent and the entertainment was great.

Quality of Experience
The performers were great.
Food
Montmartre & Sacré-Coeur walking tour
Montmartre & Sacré-Coeur walking tour
Paris

Interesting view of Paris and the history of it.

Quality of Experience
Guides, Drivers and Staff
Our guide Mathias was very knowledgeable.
Louvre Museum Private Tour
Louvre Museum Private Tour
Paris

I learned so much about the Louvre that I had no idea of. It was great to see the Mona Lisa.

Quality of Experience
Guides, Drivers and Staff
Cheese and wine tasting in a Parisian cellar in the Marais
Cheese and wine tasting in a Parisian cellar in the Marais
Paris

Very informative and fun to taste the pairings.

Quality of Experience
Guides, Drivers and Staff
2CV Private Tour Paris Highlights
2CV Private Tour Paris Highlights
Paris

Fun way to see Paris highlights.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Justine Edelin
Justine
Justine Edelin
Local specialist in Arnas | Replied on Jun 06, 2026

Mark,
Thank you so much for the review!
I was delighted to look at your family trip pictures!

All the best
Justine

Jim and Alice's Journay Throughout Europe 2026 Greetings,First off, thank you kimkim.com , ...
Germany | Apr 7 - May 19, 2026

J
Jim S.
Chicago, IL | Reviewed on May 25, 2026
Greetings,
First off, thank you kimkim.com , Mathilde and her colleagues, Ambre and Emilie, for making our lifelong bucket item fulfilled.
One would think that it would be near impossible for one to have a perfect 6-week journey across Europe including 10 countries and so many cities and events. Well, kimkim.com , Mathilde and her colleagues made that happen for us.
-- Blacklane: One of the best decisions we made was to use "transfers" to & from hotels and to & from train stations or...
Read more

Greetings,
First off, thank you kimkim.com , Mathilde and her colleagues, Ambre and Emilie, for making our lifelong bucket item fulfilled.
One would think that it would be near impossible for one to have a perfect 6-week journey across Europe including 10 countries and so many cities and events. Well, kimkim.com , Mathilde and her colleagues made that happen for us.
-- Blacklane: One of the best decisions we made was to use "transfers" to & from hotels and to & from train stations or airports. Blacklane was totally professional, prompt, beyond helpful and always made us feel that we were safe and in good hands.... 5 stars!
-- Livtours: They were another blessing for us. We loved the small group size of no more than 6 and on several occasions we were the only ones with the guide. They were very professional, knowledgeable, personable, and made our tours very memorable.... 5 stars!
-- Hotels: kimkim.com and Mathilde did a great job of picking our hotels for us. Location and culture were a huge part of her selections. We trusted her totally in very hotel selection and were very satisfied.... 5 stars!
-- Events: We felt that Mathilde chose highly selected tickets for our tours and events.
- The seating for the Flamenco Show & Dinner in Barcelona was perfect!
- Our table for our Seine River Dinner Cruise in Paris was perfect!
- Our table for the Moulin Rouge Dinner Show in Paris was right up front at the stage and again, perfect!
- Jim absolutely loved the cooking class in Florence!
- And then there was Mother's Day (May 10th in the US) and the Spanish Lippizan Horse Show! We were in the
box seats, row 4, perfectly centered for the performance! What a perfect, special event for Mother's Day!
- And finally, we loved the 24/7 access that was made available for help when needed.
Jim and I are pretty picky with high expectations of others; so, when we say we are 100% pleased with our 6-week journey across Europe, IT MEANS SOMETHING! Thank you! Thank you! Thank you!
We are spreading the word about kimkim.com
Forever grateful,
Jim amd Alice Snellenberger
Europe 2026

Local specialist: Mathilde D.
Mathilde
Mathilde D.
Local specialist in Galway, Ireland | Replied on May 26, 2026

Dear Alice and Jim,
Thank you so much for your amazing review, the team and I were so happy to organize such a special trip for you: 10 countries in 40 days! 🇪🇸🇫🇷🇮🇹🇬🇷🇨🇭🇩🇪🇦🇹🇨🇿🇳🇱🇬🇧
I'm so glad you enjoyed each experience of the journey and it was a meaningful adventure for you! It will be a pleasure to welcome you here again or any of your friends!
I wish you all the best!
Mathilde

First time Kimkim client; expectations were exceeded!
Scotland | May 6 - May 23, 2026

Rae
Rae M.
Seattle, WA | Reviewed on May 25, 2026
Jane and Gabrella pieced together an impressive itenerary. Rather than visiting normal sites, we threw them a curve requesting to leave the beaten path so we could stay in castles and see lands our ancestors once owned. But of course, we also wanted to see all the major sites. They pulled it off with remarkable brilliance. The accommodations were tailored to mesh with our historical agenda and the hosts were amazing, yet the locations were conveniently close to venues and tour meeting... Read more

Jane and Gabrella pieced together an impressive itenerary. Rather than visiting normal sites, we threw them a curve requesting to leave the beaten path so we could stay in castles and see lands our ancestors once owned. But of course, we also wanted to see all the major sites. They pulled it off with remarkable brilliance. The accommodations were tailored to mesh with our historical agenda and the hosts were amazing, yet the locations were conveniently close to venues and tour meeting points. They selected such great tour companies, we quickly learned to expect above average guides. Of some 20 plus guides and drivers we only had two I would classify as adequate, the rest were exceptional.

Highlights were so numerous it's difficult not to mention them all. Definitely staying the the Tullock Castle which had been in the family from the 1500s to the 1700s was near the top, finding ancestral inscriptions in the Tower of London is something we will never forget, and expecting to see the changing of the guards but being treated instead to many 100s of soldiers, guards, musicians, and mounted horsemen all in uniform rehearsing for the King's birthday was particularly momentous. Those were all great experiences but as for actual sites, Clava Cairns, Culloden, everything in York, Stirling Castle, and the American Cemetery at Normandy were probably at the top of the list.

Hotel Review
Tulloch Castle Hotel ‘A Bespoke Hotel’
Dingwall

While not huge like King's castles, or as grand as Duke and Earl's castles it was genuine and authentic, more like a baron's castle. The hosts were welcoming and the chef was remarkable. We were treated to the best meal we had on the entire trip there. Besides the restaurant, there is a separate bar which has a different menu. Our room had a four poster bed and a large, very modern private bathroom. I would caution you to read the room descriptions carefully as you can stay in everything from servants quarters, which are very small, to a grand two bedroom suite. This is one hotel where you will get what you pay for. There is a small family museum on premises which remains locked, but you can get a key if you are interested. I highly recommend the Tullock Castle and would definitely return if I'm ever near Dingwall again.

Authenticity & Character
Retention of as much of the historic nature as possible, while adding modern amenities
Location
It had great views, but it is out of town a way so it's better if you have transportation if you plan to stay several days and see other sites.
Staff
They were extremely welcoming. They were also very responsive and extremely polite. There was a couple who booked servants quarters, but were expecting a four poster bed room and demanded to be upgraded. Tullock is in high demand and was already sold out for the season. Yet despite them raising their voices and demanding a different room, they simply became even more polite and gently explained they couldn't kick someone out of their room and they didn't have an upgrade to offer.
Cleanliness & Comfort
The bathroom was large, bright, clean and had a great view!
Activity Reviews
Palace of Versailles Day Trip with Priority Access – Half-Day Tour
Palace of Versailles Day Trip with Priority Access – Half-Day Tour
Paris

Most certainly opulent!! Line skipping was nice, guide was knowledgeable but excessively wordy. It was very, very hot and very very crowded so we were stuck listening to someone drone on forever we oft could not even see. The tour itself was great, but our guide not so much so. We were supposed to have 4 hours there, but 2.75 of that was listening to the guide get off track and tell personal stories, leaving us only 1.25 hours to explore the rest of the palace, find some place to eat, visit the gardens, the grand and petit trianon and Marie-Antoinette's hameau. We did get fed, saw some of the gardens but missed the rest which I was really wanting to see.

Quality of Experience
Guides, Drivers and Staff
Less wordy guide
Transport
Normandy Day Trip from Paris with D-Day Beaches and Traditional Lunch with Cider
Normandy Day Trip from Paris with D-Day Beaches and Traditional Lunch with Cider
Paris

It's a long day from Paris, especially with the number of traffic issues we experienced. The beaches, bunkers and memorials we were allowed to see were great, but we were hurried along and told not to read the signs; they were supposed to provide links instead, but never did. The cemetery was sobering but pristine. The lunch stop was good and since lunch was included in our tour it was a treat.

Quality of Experience
Guides, Drivers and Staff
Transport
Hampton Court Palace - Half Day Tour - With return transport
Hampton Court Palace - Half Day Tour - With return transport
London

It got cancelled due to lack of people signed up.

Tower of London, Changing of the Guard, River Cruise, St. Paul's Cathedral & Optional London Eye
Tower of London, Changing of the Guard, River Cruise, St. Paul's Cathedral & Optional London Eye
London

The Tower of London tour turned out to be a highly unexpected experience complete with a stunning discovery. Our entire trip was historical in nature as we were tracing some of Mark's family history roots. Edward Seymour (brother to Jane and Lord Protectorate for Edward VI who was Henry VIII and Jane's son) and John Dudley who served as the de facto regent and ruler of England after he orchestrated the downfall of Edward Seymour were both beheaded during those turbulent times. Edward and John were Mark's 12th and 13th great grandfathers from different lines of his family. In the Tower of London prison, the largest and most elaborate etching on the wall carved in by various prisoners, belonged to John Dudley! It was one of the top two highlights of the entire trip! As if that wasn't enough, our version of the Changing of the Guard was extreme. Instead of a few, we got to see 100s of uniformed guards, military members, musicians and horsemen rehearsing for the King's Birthday. We had a front row seat for their practice parade at its inception so we could see the pre-staging as well. That was unexpectedly precious. St. Pauls was a nice surprise due to its ornate interior, the American Memorial Chapel and knowledgeable guide. Then end this tour, the river cruise included seeing the raising of the Tower Bridge so a sail ship could pass through. Remarkable day.

Tickets to British Museum
Tickets to British Museum
London

HUGE museum and was initially surprised it was arranged by country. However, considering at its peak, the British Empire ruled over 23% to 24% of world lands it's understandable. It houses an impressive display of artifacts from all over the world (over 100 countries). You would need two or three weeks to see it all. I will admit I came away feeling, "wow, those should be returned to the Iroquois," and "I wonder why Greece and Iraq haven't asked for their artifacts back?"

Tickets to Westminster Abbey
Tickets to Westminster Abbey
London

Westminster Abbey serve as the coronation site for British Royals. It is a soaring, magnificent, gothic church which cannot be experienced by simply looking at pictures. It also serves as the resting place for over 3000 notables, including kings and queens. It is a must do at least once in your lifetime.

Yorkshire Dales Small Group Tour from York
Yorkshire Dales Small Group Tour from York
York

What an incredible day. Gorgeous scenery, Bolton Castle and the Wensleydale Cheese Factory were the highlights. It was an 8 hour tour and I wish it had been 10 so we could have stopped more to take pictures. The Wensleydale cheese really was extraordinary.

Quality of Experience
Guides, Drivers and Staff
Transport
Stirling Castle Tickets
Stirling Castle Tickets
Ireland

What stands out is its significant historical status. It is way more immersive and engaging than other castles. It has seen extensive restoration and is rich in royal history sitting at the heart of Scottish history. It not only served as a primary residence for the Stewart/Stuart dynasty, it was also a critical military stronghold.

Quality of Experience
So well done. We enjoyed a complete self guided experience.
A Daytrip to the West Highland Lochs & Castles
A Daytrip to the West Highland Lochs & Castles
Edinburgh

The West Highlands were delightful. Being on the bonny, bonny banks of Loch Lomond, Inveraray and Doune (Outlander) Castles and the Rest and Be Thankful Pass with its stunning views and interesting story were the highlights.

Quality of Experience
Great fellow travelers, good guide, comfortable small bus.
Stonehenge & Bath Day Tour (including Roman Baths)
Stonehenge & Bath Day Tour (including Roman Baths)
London

The Stonehenge and Bath Day Tour was impressive. I was warned Stonehenge was a free for all, but those folks had visited many years ago. Today it is well managed, traffic and parking is not an issue and the Visitor's Center is a gem. If you go, make SURE you see the 360 degree short film on Stonehenge before you go out to the site. The new displays, showing huts which would have been similar to what the workers would have stayed in enhanced the experience. Bath itself and the Roman Baths are intriguing. I especially enjoyed going underground and seeing the old Roman structures. The little interpretive stops were great in explaining how the old plumbing worked. It is another definite must do.

Edinburgh Castle Tickets
Edinburgh Castle Tickets
Edinburgh

Such an interesting place, very crowded but still worth the time to enjoy. To fully appreciate it, you need to take the time to see it all, the military fortress and batteries, the tradesmen quarters, royal palace and crown jewels, the tribute to Scottish warriors, St. Margaret's Chapel, prisons, museums etc.

Quality of Experience
The Isle of Skye & Eilean Donan Castle
The Isle of Skye & Eilean Donan Castle
Inverness

Interesting to be in the Isle of Skye and see Eileen Donan Castle. It was a day full of history and sites. Getting to drive through valleys where actual battles took place made it easy to see how they would have developed. The Donan Castle is different in that the exterior was re-created to be as close to the original as possible complete with dropping streaks. The interior is modern and a destination house for a family. The stop in Portree and getting to see several Highland "Coos" was a special treat.

Quality of Experience
Guides, Drivers and Staff
Transport
Glen Afric, Culloden & Clava Cairns From Inverness
Glen Afric, Culloden & Clava Cairns From Inverness
Inverness

Two of our top five activities were included in this day trip, Clava Cairns and Culloden. The sheer intrigue and age of Clava Cairns left a permanent impression. The visitor's center at Culloden was well done from both perspectives. The dramatic change to Scotland's future path was handled well. Walking the battlefield and finding various clans brought the battle to life. We were also finally able to make a connection as to why Tullock Castle was "lost" to our family in 1746.

Quality of Experience
Guides, Drivers and Staff
Transport
Canal and Loch - Loch Ness Tour with Urquhart Castle included & Bus to Inverness
Canal and Loch - Loch Ness Tour with Urquhart Castle included & Bus to Inverness
Inverness

Bus ride to the boat ride, plus stopping and getting off the boat to see the castle, time for the visitors center and bus ride home was well planned and a great deal of fun.

Welcome to Dingwall
Welcome to Dingwall
Dingwall

Already reviewed the Tullock Castle Hotel, but the town was delightful as well. They have a really nice local museum

Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on May 29, 2026

HI Both

Wow! Thank you so much for taking the time to prepare such a detailed review. We enjoyed reading every word, and we were right there with you.

Gabriella and I are super happy that we were able to create such a magical travel experience for you both. We knew how important Tulloch Castle was as part of your itinerary, and we are delighted that it didn't disappoint.

You have been so wonderful to work with and we hope you will choose to travel with us again in the future.

All the best, Jane & Gabriella 🤠

Absolutely fantastic trip made all the more m...
Morocco | May 15 - May 24, 2026

Jez
Jez S.
New Zealand | Reviewed on May 25, 2026
Absolutely fantastic trip made all the more memorable by our fantastic driver and host Ismail. He had a huge depth of knowledge and was always able to answer all of our questions. We have so many great memories and are forever in his debt. Could not recommend Ismail
And Kim Kim highly enough for this trip.
Read more

Absolutely fantastic trip made all the more memorable by our fantastic driver and host Ismail. He had a huge depth of knowledge and was always able to answer all of our questions. We have so many great memories and are forever in his debt. Could not recommend Ismail
And Kim Kim highly enough for this trip.

Hotel Reviews
Riad Mimouna
Essaouira

Great Moroccan hotel to stay at in central Medina location. Seaview rooms worth upgrading to as other rooms can be a little dark.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah Azul
Agdz

Great Hotel and a calm oasis - suited us perfectly.Nice pool and very relaxing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Great location and superb glamping. Good food and very friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi

The chef and food at this Dar was amazing - Mohammed the host could not do enough for us - you must stay at this place.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Elegancia Riad Boutique & SPA
Marrakech

Great little Boutique hotel - absolutely fitted our stay and was a peaceful retreat from the mayhem of Marrakesh!

Authenticity & Character
Great Riad and a peaceful Oasis
Location
Located within Medina and easy to walk to attraction and restaurants
Staff
Cleanliness & Comfort
Local specialist: Maryem Kouna
Maryem
Maryem Kouna
Local specialist in Marrakech | Replied on May 26, 2026

Hi Jez,
Thank you so much for taking the time to share such a thoughtful review of your experience with us. It truly means a lot to hear that your trip was made so memorable by our fantastic driver and host, Ismail.
Thanks again for trusting us with your travels. We look forward to welcoming you back to Morocco for more discoveries and unforgettable experiences in the future!
Thanks,
Maryem

Very memorable trip and appreciated the organ...
Morocco | Apr 26 - May 8, 2026

JEFF
JEFF S.
San Jose, CA | Reviewed on May 25, 2026
Very memorable trip and appreciated the organization, ease and service Kimkim provided. Illyace our driver was exceptional and added tremendously to our travel fulfillment. Hotels, guides and experiences exceeded expectations…especially hotel/guide in Fes, same in Chefchaoen, along with waterfall hike — beautiful blue city in the mountains. Two days in Merzouga at the Sahara desert was super scenic and memorable visiting with a Nomad family. Also our stay in the Dades Valley, an adventurous... Read more

Very memorable trip and appreciated the organization, ease and service Kimkim provided. Illyace our driver was exceptional and added tremendously to our travel fulfillment. Hotels, guides and experiences exceeded expectations…especially hotel/guide in Fes, same in Chefchaoen, along with waterfall hike — beautiful blue city in the mountains. Two days in Merzouga at the Sahara desert was super scenic and memorable visiting with a Nomad family. Also our stay in the Dades Valley, an adventurous hike with a Berber guide and eating Tangine at a local family home was a highlight. Thank you everyone for making this a very meaningful trip experience!

Local specialist: Imane Ouriche
Imane
Imane Ouriche
Local specialist in Agadir | Replied on May 26, 2026
Hi Jeff, Thank you so much for your wonderful and review. It truly means a lot to all of us to hear that your trip to Morocco was such a memorable experience. We are especially happy to hear that Illyace made such a positive impact on your journey. He is truly passionate about sharing the beauty and culture of Morocco with our travelers, and your kind words will mean a great deal to him. It is also lovely to know that you enjoyed the different regions and experiences throughout the trip.... Read more

Hi Jeff,

Thank you so much for your wonderful and review. It truly means a lot to all of us to hear that your trip to Morocco was such a memorable experience.

We are especially happy to hear that Illyace made such a positive impact on your journey. He is truly passionate about sharing the beauty and culture of Morocco with our travelers, and your kind words will mean a great deal to him.

It is also lovely to know that you enjoyed the different regions and experiences throughout the trip. These authentic connections and experiences are exactly what we hope our travelers will take home with them.

Thank you again for trusting us with your Morocco adventure. It was a real pleasure organizing this journey for you, and we truly hope to welcome you back again in the future for another unforgettable experience in Morocco.

Warm Wishes,
Imane

An unforgettable wildlife experience
Ecuador | May 3 - May 18, 2026

J
Jan M.
Australia | Reviewed on May 25, 2026
My most memorable experiences were the wildlife at Tucan Lodge, the river excursion up the Serpentes river birdwatching and Las Tuneles on Isabela Island. All the guides were excellent, but a special Thankyou goes to Stalin at Tucan Lodge who saved us from enduring some very unsavoury tourists. Read more

My most memorable experiences were the wildlife at Tucan Lodge, the river excursion up the Serpentes river birdwatching and Las Tuneles on Isabela Island. All the guides were excellent, but a special Thankyou goes to Stalin at Tucan Lodge who saved us from enduring some very unsavoury tourists.

Hotel Review
Tucan Lodge
Cuyabeno Wildlife Reserve

Thankyou so much to Stalin and Byron who made sure our visit was the best it could be. Thankyou for making sure that we were placed in the right company

Authenticity & Character
Location
Away from internet and cars
Staff
Stalin and Byron
Cleanliness & Comfort
Local specialist: Ariel Chasi
Ariel
Ariel Chasi
Local specialist in Quito | Replied on May 25, 2026

Dear Jan,

Thank you for the amazing 5-star review! We're delighted that you enjoyed the incredible wildlife from the Amazon to the Galapagos. Stalin and Byron will be so happy to hear your kind words about their guidance and hospitality. Thank you for choosing us for your Ecuadorian adventure.

All the best,
Ariel

Thank you Robi, for a perfect trip in Croatia.
Croatia | May 13 - May 23, 2026

R
Ronald M.
Seattle, WA | Reviewed on May 25, 2026

Robi was our local director. He did an amazing job tailoring our trip meeting our wants. He modified and improved our experience's by carefully listening what we liked. He expended an inordinate amount of his time each day directing us to the perfect places and made sure our access was as easy as possible. He added some small places I had never heard that will have lasting memories and made the trip perfect.

Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on May 25, 2026

Hi Ron,

Thank you very much for your kind words, very much appreciated.
Above all, thank you for your trust. I am very happy to hear you liked my suggestions.
Hope this trip will stay in good memory for you and your family for a long time :)
Many regards from Croatia.

Best
Robi

Kimkim 'go-to' travel experts for local on the beaten path China trips
China | Apr 26 - Apr 30, 2026

Drew
Drew W.
Switzerland | Reviewed on May 25, 2026
the organization and input from Lisa on what to see and do was great. it really helped to use a local travel assistant instead of one who does not know the region. The idividual guide and driver were good and the guide had good knowledge about the local sights - he was able to indepth explain the history of the various monasteries we visited. The hotels were modern, clean and the service was extremely friendly. The local food was delicious, fresh and well prepared in clean environments. i... Read more

the organization and input from Lisa on what to see and do was great. it really helped to use a local travel assistant instead of one who does not know the region. The idividual guide and driver were good and the guide had good knowledge about the local sights - he was able to indepth explain the history of the various monasteries we visited. The hotels were modern, clean and the service was extremely friendly. The local food was delicious, fresh and well prepared in clean environments. i would highly recommend to use Kimkim for similar local flavor tours.

Hotel Reviews
LUX* Tea Horse Road Shangri - la

great views, centrally located. clean, friendly

Authenticity & Character
Location
Staff
Cleanliness & Comfort
LUX* Tea Horse Road Benzilan

clean, luxurious, well located.

Authenticity & Character
nice architecture, good views
Location
in the middle of Benzilan
Staff
extremely friendly, helpful to ensure we understood everything
Cleanliness & Comfort
could not have been better
Activity Reviews
Highlight of Shangri-la with Napa Lake, local family visit
Highlight of Shangri-la with Napa Lake, local family visit
Shangri-La

napalake was good to drive through. not a must. we did not do the local family visit.

Quality of Experience
Guides, Drivers and Staff
Transport
Shangri-La Day Tour: Pudacuo National Park and Gedan Songzanlin Monastery
Shangri-La Day Tour: Pudacuo National Park and Gedan Songzanlin Monastery
Shangri-La

massive monastery with lots of history

Quality of Experience
Guides, Drivers and Staff
Transport
Benzilan Old Town, Temples
Benzilan Old Town, Temples
Benzilan

off the beaten path. we spend 2 nights, 1 would have been sufficient

Quality of Experience
old monasteries, drive through the valley along the Yangste river were super. much historic perspective
Guides, Drivers and Staff
Transport
having a large car was a good recommendation
Local specialist: Lisa Sun
Lisa
Lisa Sun
Local specialist in China | Replied on May 27, 2026

Hi Drew,
Greetings from Lisa
Thank you so much for your wonderful review. I truly appreciate your kindness and support. Guests like you are genuinely a blessing — positive, thoughtful, independent, and always considerate of others. It has been an absolute pleasure assisting with your trip.

I sincerely hope to have the opportunity to arrange another journey for you in the future. Thank you again for choosing the KimKim platform and for placing your trust in us.

Warm regards
Lisa

Epic Ecuador and Galapagos Teip
Galapagos Islands | May 11 - May 24, 2026

Michele
Michele B.
Ashburn, VA | Reviewed on May 25, 2026
I started planning my trip to Ecuador and Galapagos about 18 months before our travel date. I organized the trip for myself and 15 other people ended up coming too. I started with 4-5 different companies and ended up picking Alvaro at KimKim because he worked quickly, efficiently, and listened to what I wanted. I was extremely happy with the final itinerary and price. There were a few tweaks that needed to be made, and once initial down payments were made, he didn’t respond as quickly as... Read more

I started planning my trip to Ecuador and Galapagos about 18 months before our travel date. I organized the trip for myself and 15 other people ended up coming too. I started with 4-5 different companies and ended up picking Alvaro at KimKim because he worked quickly, efficiently, and listened to what I wanted. I was extremely happy with the final itinerary and price.

There were a few tweaks that needed to be made, and once initial down payments were made, he didn’t respond as quickly as before. I was very worried, and others who had signed up were getting worried as well, but the trip was amazing.

Our guide throughout Ecuador was David. He was the best guide we could have asked for. He explained so much about his country, history, and culture. He was enthusiastic, passionate, and helpful. He made sure all activities were organized and enjoyable for all.

When we went to Mindo, two parts of the itinerary were left out, a coffee experience and ziplining. Alvaro made sure to add those items later in the itinerary.

Saul was an amazing guide in the Amazon rainforest. He was so knowledgeable about natural remedies and the forest. We all enjoyed the hiking, cave exploration, and indigenous experience.

We were sad to leave David, as he was not going with us to Galapagos, and we got a new guide. As wonderful as David was, our new guide was the opposite. Although she was very nice, this was her first tour ever, and it showed. She didn’t give us any information about the places we visited. Anytime I asked a question, she either didn’t know the answer or gave an incorrect answer. The group felt that she was just on vacation herself as she let the local guides do all of the work and just participated in the activities. We didn’t really need her on the trip at all since we had local guides. In addition, she was sick, and a few people on the trip also started to show symptoms of the cold that she had.

We went to Santa Cruz, Isabela, and San Cristobal and loved the islands. Our guide in San Cristobal even gave the group an autographed copy of his book! Thanks, Ian! I can’t wait to read it!

Overall, the trip was wonderful and everything went very smoothly. We did so many different activities and I appreciate the work Alvaro and David and the rest of the guides put in to make this a fabulous experience.

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Jun 10, 2026
Hello my dear Michele! Thank you so much for this thoughtful review. It was a pleasure helping you plan this trip, and I still remember when it started as a trip for a few travelers and eventually grew into a group of 16! I am delighted to hear that you enjoyed Ecuador, the Amazon, and the Galapagos, and that the itinerary delivered the experience you were hoping for. David, Saul, and Ian will be excited and happy to read your comments. They are passionate about sharing our country, and I... Read more

Hello my dear Michele!

Thank you so much for this thoughtful review.

It was a pleasure helping you plan this trip, and I still remember when it started as a trip for a few travelers and eventually grew into a group of 16! I am delighted to hear that you enjoyed Ecuador, the Amazon, and the Galapagos, and that the itinerary delivered the experience you were hoping for.

David, Saul, and Ian will be excited and happy to read your comments. They are passionate about sharing our country, and I know your feedback will mean a lot to them.

I also want to thank you for the honest feedback. Looking back, I know there were times when I should have communicated more quickly, and I completely understand why that made you and the group nervous. Thank you for sticking with us and trusting that everything would come together.

I am also sorry that the Galapagos personal assistance experience fell short of expectations. After spending time with someone as knowledgeable and passionate as David, I can understand the contrast you describe. Your feedback is important, and we will be reviewing it carefully with our team.

Thank you again for choosing us and for bringing such a wonderful group to Ecuador and the Galapagos. It was a pleasure being part of this journey, and I hope we have the opportunity to welcome you back in the future.

Best regards,
Alvaro

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.