Kimkim Trip Reviews

4.8
Based on 16,013 ratings
Read 16,013 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

From St Malo to a full experinece
France | Dec 13 - Dec 20, 2023

Paul
Paul M.
Austin, TX | Reviewed on Dec 21, 2023
This was our first experience using KimKim.com for travel arrangements. The process was extremely simple with great communication with Mathilde. We gave Mathilde dates and the key destination of St Malo we wished to visit, and she created a fabulous trip allowing us to experience Western France and Paris.
Starting in Tours on our way to St Malo she booked a fabulous dinner at Casse-Caillox and an unexpected gem with a visit to Chateau de Chenonceau.
The hotel booking in St Malo allowed us...
Read more

This was our first experience using KimKim.com for travel arrangements. The process was extremely simple with great communication with Mathilde. We gave Mathilde dates and the key destination of St Malo we wished to visit, and she created a fabulous trip allowing us to experience Western France and Paris.
Starting in Tours on our way to St Malo she booked a fabulous dinner at Casse-Caillox and an unexpected gem with a visit to Chateau de Chenonceau.
The hotel booking in St Malo allowed us to be close but not in the tight quarters of the walled city. It was also adjacent to the wall allowing for views as the tide receded and the expansive beach was revealed.
The train ride to Paris put us in the center of town, making it simple to get to the hotel that was, once again, in a great location for the excursions she planned for us to the Eiffel tower and Versailles.
We are already looking forward to our next trip to Europe with Mathilde's help.

Hotel Reviews
Hôtel Monterosa - Astotel
Paris

Wonderful staff and amenities but the rooms thermostat did not seem to control any temperature or fan speed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Escale Oceania Saint-Malo
Saint-Malo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Best Western Plus l'Artist Hotel
Tours
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Skip the line Eiffel Tower Summit Tickets
Skip the line Eiffel Tower Summit Tickets
Paris

Must see attraction that was made easy with the advance tickets. Foggy evening was the only detraction from the visit.

Palace of Versailles Half-Day Trip
Palace of Versailles Half-Day Trip
Paris

Skipping the line was well worth it.

Quality of Experience
Guides, Drivers and Staff
Transport
Chenonceau Castle: entrance tickets
Chenonceau Castle: entrance tickets
France

Hidden gem outside of Tours with amazing history.

Quality of Experience
Private guide Literary Walking Tour
Private guide Literary Walking Tour
Paris

Roberto was an amazing guide with immense knowledge of the literary history of the area.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Dec 28, 2023

Bonjour Paul and Carol,
Thank you so much for this fantastic review about your dream trip to Saint Malo, it was a real pleasure to welcome you here and I look forward to hearing from you about your next trip here!
I wish you all the best and a wonderful Holiday season!
Mathilde

We loved our trip to the Amalfi coast! Everyt...
Italy | Oct 3 - Oct 12, 2023

Sonya
Sonya P.
Austin, TX | Reviewed on Dec 21, 2023
We loved our trip to the Amalfi coast! Everything recommended by Valeria was better than what we expected. Our favorites were Sorrento, Boat day to Capri with a visit to the Blue Grotto, having a private driver to take us to Positano, Amalfi, Ravello , Maiori. We also enjoyed the Pompeii guided tour and Naples food tour. Read more

We loved our trip to the Amalfi coast! Everything recommended by Valeria was better than what we expected. Our favorites were Sorrento, Boat day to Capri with a visit to the Blue Grotto, having a private driver to take us to Positano, Amalfi, Ravello , Maiori. We also enjoyed the Pompeii guided tour and Naples food tour.

Activity Reviews
Sorrento Coast & Capri Boat Tour
Sorrento Coast & Capri Boat Tour
Italy

Best day of my trip! I loved cruising on the boat, walking around Capri and riding the single chairlift in Anacapri

Quality of Experience
Guides, Drivers and Staff
Very attentive and fun
Transport
Visit of The Amalfi coast  Villages Full Day
Visit of The Amalfi coast Villages Full Day
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Private tour of  Pompeii half day
Private tour of Pompeii half day
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Naples City tour
Naples City tour
Italy
Quality of Experience
Guides, Drivers and Staff
Street Food Tour in Naples
Street Food Tour in Naples
Italy
Quality of Experience
Guides, Drivers and Staff
Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Dec 21, 2023

Ho Sonya,
I am so so happy you loved the trip!
It will be memorable for you two… and I am super glad I could worked with you
Hopefully next time the northern Italy and the lakes area!
Have a lovely Christmas ,
Valeria

Magical and miraculous tour of Portugal.
Portugal | Dec 13 - Dec 20, 2023

Frances
Frances W.
Canada | Reviewed on Dec 21, 2023
Everything and all the planned events in Portugal we’re amazing. We enjoyed 3 days in Porto, and 4 in Lisbon where everything went as planned without any hitch. The walking tours gave us private and personal history and highlights of each city, the wine tour of Douro Vally was breathtaking, the food tours, cooking class, boat rides, prompt and friendly guides and drivers, clean and very well located hotels, all added to our enjoyment and feeling of security. The food and friendly people all... Read more

Everything and all the planned events in Portugal we’re amazing. We enjoyed 3 days in Porto, and 4 in Lisbon where everything went as planned without any hitch. The walking tours gave us private and personal history and highlights of each city, the wine tour of Douro Vally was breathtaking, the food tours, cooking class, boat rides, prompt and friendly guides and drivers, clean and very well located hotels, all added to our enjoyment and feeling of security. The food and friendly people all made it extra special. We would be happy to recommend the Kimkim team for this type of tour and a special thanks to Karenina Steinbeck! Met our expectations and much more.

Hotel Review
Porto Charming Hotel
Porto

Very charming as name suggests. Comfortable rooms, great breakfast, friendly and extremely helpful staff. Lovely gesture of a complimentary carafe of Port wine on our first evening.

Authenticity & Character
Location
A great and unique area.
Staff
Cleanliness & Comfort
Everything was clean and comfortable and the breakfast was amazing.
Local specialist: Karenina Steinbach
Karenina
Karenina Steinbach
Local specialist in Madrid, Spain | Replied on Jan 09, 2024

Hi Frances!

Thank you very much for your kind words! It was a pleasure working with you from the moment we started planning your trip together. All the guides had the nicest comments about you and David, you are both lovely travelers and I would love to work with you again in the future! Kind Regards, Karenina

Thailand trip of a lifetime....worth every cent!
Thailand | Dec 2 - Dec 17, 2023

Charlie
Charlie A.
Hailey, ID | Reviewed on Dec 21, 2023
Kien provided an initial schedule for our family trip to Thailand which we adapted to include some other points of interest. After we set the schedule I was prepared to underwhelmed due to the logistics nightmare that I thought we had created.
From our arrival in Bangkok, where we were met at the jetway by a golf cart that whisked us through customs, to the remote aerie house overlooking the ocean with its infinity pool where we spent our final few days, everything was spectacularly...
Read more

Kien provided an initial schedule for our family trip to Thailand which we adapted to include some other points of interest. After we set the schedule I was prepared to underwhelmed due to the logistics nightmare that I thought we had created.
From our arrival in Bangkok, where we were met at the jetway by a golf cart that whisked us through customs, to the remote aerie house overlooking the ocean with its infinity pool where we spent our final few days, everything was spectacularly coordinated.
Great accommodations, wonderful guides (Annie in Bangkok, and Noe in Chang Mai), safe and courteous drivers with their spacious and luxurious vans.
We took four internal flights over our 2.5 weeks, multiple ferry or long boat trips....there is no way we could have done this with no stress, but with Kiens expert connections it was a trip of a lifetime for our family. One could purchase our vacation cheaper by doing it ourselves, but that comes with all the stress, language barriers, logistics, it just isn't worth it......just call Kien at Kim Kim

Hotel Review
Aksara Heritage
Chiang Mai

Tucked away in a side street in Old Town, Chang Mai this hotel epitomizes comfort. The staff is very attentive and welcoming. The rooms are spacious and the beds are extremely comfortable. The breakfast offers a wide selection of western and Asian options. There was a nice touch of free neck and shoulder massages being offered each afternoon for a few hours.

Authenticity & Character
Although its a relatively new hotel it exudes the comfort of a well worn arm chair
Location
A short tuktuk to the night markets and restaurants of Old Town
Staff
Greeted by everyone, even in passing by. Polite and sincerely looking to ensure you have everything you need
Cleanliness & Comfort
Activity Reviews
Bangkok Symbolic Temples
Bangkok Symbolic Temples
Bangkok

Having a guide makes a tremendous difference to the experience. All the official guides have to do extensive courses before they are allowed to "guide" and so one gets to hear the history of the various buildings and their significance of their time

Guides, Drivers and Staff
Annie was great and well informed
Transport
AD was great navigating the mass of traffic and yet somehow always dropped us off very close to the attractions and very quick to pick us up at the end of the tour
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok

Until one goes to Bangkok you cannot describe the night scene. We toured by the flower market which operates only at night, passing by multiple street vendors selling their wares or food offerings.The food is diverse and interesting predominantly chicken.

Railway Market & Floating Market
Railway Market & Floating Market
Bangkok

Organized chaos! Take a long boat through the narrow waterways bordered by vendors in boats along the banks, and more vendors on the sides of the waterways.

Quality of Experience
Very uniques experience
Guides, Drivers and Staff
Transport
Love Chiang Mai cooking experience (Morning session)
Love Chiang Mai cooking experience (Morning session)
Chiang Mai

Lynn met us at the local market, which is an experience in itself, where she/we purchased the products for the meals that we would be making. Then we went off to her house which had a kitchen area set up with multiple cooking stations. Lynn talked us through the cooking process which entailed making predominately local delicacies. Unfortunately for us westerners this included offal , water buffalo blood, and other "delicacies" us westerners are not used to.....but we gave it all a try.

Quality of Experience
Monk Blessing at Doi Suthep
Monk Blessing at Doi Suthep
Chiang Mai

Perched atop nearby mountain accessible by cable car one has panoramic views to the valley below. The buildings lends one to wonder how they built these amazing structures in such a remote area. Some very intricate carvings on site

Quality of Experience
Elephant Jungle Sanctuary (Morning session)
Elephant Jungle Sanctuary (Morning session)
Chiang Mai

This is a refuge for elephants. They are treated with kindness and respect by the staff. A wonderful experience to interact up close with these amazing animals

Quality of Experience
Half Day - Half Night Hike at Khao Sok National Park
Half Day - Half Night Hike at Khao Sok National Park
Khao Sok

Our guide, Man, used to live in the jungle and has an amazing ability to know where various species would be. We were fortunate enough to see monkeys, snakes, tarantulas, a plethora of spiders and other creepy crawlers. once we got to the half way point Man cut down some large bamboo proceeded to fashion some plates and cups, and went to work making a delicious curry dinner all cooked inside some bamboo, over a fire. While Man was cooking we took advantage of jumping in the nearby river to cool down. On the return trip to the hotel night had fallen; however, with the powerful LED lights provided, it was easy to pick up the reflection in the eyes of various creatures in the jungle canopy.

Quality of Experience
Food
Khao Sok - Transfer to 500 Rai Floating Resort - Leisure Time
Khao Sok - Transfer to 500 Rai Floating Resort - Leisure Time
Khao Sok

A remote paradise. After jumping on the "hotel provided" long boat one waves through spectacular waterways, ending up at this lovely private get away in the middle of nowhere. Greeted by friendly staff one is invited to relax and decompress. Cool off by diving from your rooms deck, or take your assigned kayak for an explore around the quiet waters. One can take a sunset cruise in their long boat and see some of the nearby waterways.

Quality of Experience
Hong Islands Discovery with Snorkeling by Private Premium Long-tail Boat
Hong Islands Discovery with Snorkeling by Private Premium Long-tail Boat
Krabi

An opportunity to visit some of the islands within the national park. Jump off the long tailed boat and relax on the white sand beaches. Climb the 450 steps up to a lookout where one gets a wonderful view of the islands from above. On to another very small island where our guide cooked up a lovely lunch on the beach. Then off to monkey island where we were able to tempt some of these monkeys to swim (yes.... swim) out to our boat to feed on fresh fruit we fed them.

Quality of Experience
Local specialist: Kien Nguyen

The whole trip was seamlessly organised and e...
Peru | Dec 6 - Dec 20, 2023

D
Daniel M.
United Kingdom | Reviewed on Dec 21, 2023

The whole trip was seamlessly organised and executed. It allowed us to efficiently visit most of the country in a relatively short period of time. Edy was an outstanding guide, through his passion, patience and flexibility.

Local specialist: Jessica Danker
Jessica
Jessica Danker
Local specialist in New York City | Replied on Dec 31, 2023

Happy to hear you had such an amazing experience in Peru! We hope to welcome you back again.

Kim Kim has created the dream customized Galapagos
Galapagos Islands | Nov 17 - Nov 25, 2023

Susan
Susan C.
Denver, CO | Reviewed on Dec 20, 2023
My husband worked with Kimkim to create a special birthday trip for me to Galapagos islands for 9 days. Having never travelled to South America and not speaking the language, we were a little nervous at first. But with Kimkim's Ecuador specialists Nick and Tamer in charge, the trip went absolutely smooth. Truly amazing! Before deciding on the trip, kimkim had us fill out a form that gave them the information they needed to coordinate outings, hotels, and dinners according to our likes... Read more

My husband worked with Kimkim to create a special birthday trip for me to Galapagos islands for 9 days. Having never travelled to South America and not speaking the language, we were a little nervous at first. But with Kimkim's Ecuador specialists Nick and Tamer in charge, the trip went absolutely smooth. Truly amazing!

Before deciding on the trip, kimkim had us fill out a form that gave them the information they needed to coordinate outings, hotels, and dinners according to our likes and personalities. My husband and I wanted a trip filled with activities and they delivered. Our first day on the island took us to the Darwin research center in Santa Cruz with our guide Stephan, who was also our guide to a coffee farm in the highlands, hiking thru a lava tunnel, hanging out with lots of tortoises, and most importantly, planting 2 trees as a gesture toward off-setting our carbon footprint traveling there. Just a gesture, but says a lot about this company's philosophy toward travel. Our 2nd day on the island we took a boat ride to Bartolome, an uninhabited island and hiked to a look out. Our guide was wonderful on this trip and the crew cooked an amazing lunch of fresh fish, potatoes, vegetables, and dessert. The seafood throughout the trip was a highlight, especially the fresh-caught grilled lobster and octopus fixed so many different ways. All was so delicious!

We spent 2 days in Santa Cruz, then off to Isabella island for 4 more days of snorkeling, hiking to the sierra negra volcano, and more. Our hotel here was incredible and truly perfect. One of the things we were looking for was a low-key environment for 2 introverts (us), and Kim Kim couldn't have found a better spot! Our room was in a lovely boutique hotel right on the beach. The staff and our bartender, Daniel, were so friendly and helpful. We really enjoyed having dinner on the pier, looking out at the sea lions body-surfing while we dined in the open air. So amazing!

Like I said, we are active people and not ones to sit around. Probably a favorite outing was the Los Tunelos trip. We took a boat ride out to the "tunnels" where we hiked on the island, learned about the birds, sea-life, plants, and everything else amazing about this place. We finished with snorkeling where we swam with lots and lots of sea turtles, I started to think I was going to bump into one by accident. Also swam with sharks, sea-lions, and lots of fish! Snorkeling was the way to do this, no need to dive since all of the marine life was in the shallows. We also really enjoyed our bike ride with Julio on isabella. It was just us two and Julio and some rented (kinda rusty) mountain bikes. We hike through more lava tunnels and bike through the country side, ending with a hike up to an overlook where we were treated to a Galapagos hawk just a few feet away. It was a once in a life-time experience!

Overall, the guides were so kind and knowledgeable. Almost all of the Galapagos are national park and all guides are required complete government training in order to work as a guide. Visitors are also required to be with a guide for a majority of the outings. We were always learning about the ecosystem and never stopped being amazed at the immense knowledge our guides had. I wish the U.S. would implement a system like this in our National Parks!

Every minute of this trip was perfect. Thank you Kimkim, you have outdone yourself with attention to detail, prompt replies to questions, and making sure every last detail was taken care of. We plan to use Kimkim again for our next trip to South America (or elsewhere) .

Hotel Reviews
Wyndham Quito Airport
Quito

The breakfast was incredible. A sampling of just about every type of Ecuadoran food imaginable. I wish I had all day to just hang out and eat!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Solymar
Galápagos

The staff was super friendly and helpful. Loved the quaintness of the hotel. rooms were clean and cozy with a great patio overlooking the water. We would definitely stay here again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Isamar Hotel
Puerto Villamil, Isla Isabela

This might just be the coolest hotel I've ever stayed in. I loved our ocean front room, we were beach level and could see the ocean from our sliding glass doors. Staff was super kind and rooms were kept clean and well-supplied. The character of this hotel and its location were outstanding. Would definitely stay here again.

Authenticity & Character
So charming and what a view. Right on the beach!
Location
Staff
Daniel , the bartender was fantastic. He made everyone feel like he was their best friend!
Cleanliness & Comfort
Local specialist: Tamer Obeid.
Tamer
Tamer Obeid.
Local specialist in Quito, Ecuador | Replied on Dec 21, 2023
Dear Susan, We're so happy to hear that you had an amazing birthday in the Galapagos Islands, and what a pleasure it was to have you and Steve here :)
We are also glad that you enjoyed all of the excursions and hotels, we'll make sure to convey all of these positive comments to them, and I'm sure they will love to hear them.
How lucky you got to see and swim with so many species, especially the Galapagos Hawk from such a short distance!
We loved being part of this birthday adventure, and... Read more

Dear Susan,

We're so happy to hear that you had an amazing birthday in the Galapagos Islands, and what a pleasure it was to have you and Steve here :)
We are also glad that you enjoyed all of the excursions and hotels, we'll make sure to convey all of these positive comments to them, and I'm sure they will love to hear them.
How lucky you got to see and swim with so many species, especially the Galapagos Hawk from such a short distance!

We loved being part of this birthday adventure, and again, thank you for your contribution to the environment of the Islands, rest assured these trees will be well taken care of.
We look forward to welcoming you and Steve in South America in the future,
Yours truly,
Nick & Tamer

Honeymoon in the Philippines
Philippines | Dec 3 - Dec 14, 2023

Edwin
Edwin C.
Peoria, IL | Reviewed on Dec 20, 2023
Our whole trip to the Philippines was absolutely amazing and perfect from start to finish. We give a lot of credit to our specialist Cami, and the rest of her team members for making our trip so memorable. When travelling to a foreign country halfway across the world, it can be quite intimidating when you don't know how to get around and you don't know anyone. From the moment we landed in Manila on our first day to the moment we left Manila on our last day, "someone" always knew where we... Read more

Our whole trip to the Philippines was absolutely amazing and perfect from start to finish. We give a lot of credit to our specialist Cami, and the rest of her team members for making our trip so memorable.

When travelling to a foreign country halfway across the world, it can be quite intimidating when you don't know how to get around and you don't know anyone. From the moment we landed in Manila on our first day to the moment we left Manila on our last day, "someone" always knew where we were, whether it be our trip contact Ana or the actual hotels themselves. For us, one of the best aspects of the vacation is that transportation to and from the airport was always arranged for us, so that we were not left scrambling or searching on our own for transportation -- this reduced a lot of stress for us. So Kudos to Cami and her team for helping us with the transportation!

The activities and excursions were amazing. In a nutshell, the beaches and waters of the Philippines are beautiful. Everything is perfect -- whether it be the white sand, clear waters, or beautiful coral. Adding to our wonderful experience would be our wonderful tour guides. Special shout-out to Jhonas in Coron for a super wonderful experience. Jhonas is photographer, guide, diver, and excellent chef all in one! He took us to some wonderful places and made us some wonderful food, including arranging a boodle fight for us.

Hotels are excellent. All 4-star or higher. Comfortable rooms, excellent service.

Overall, our experience was nothing short of perfect. As mentioned earlier, having a wonderful travel specialist plan your vacation makes things even better - and we thank Cami and her team for being that perfect travel team. Their attention to detail was outstanding; they left no stone unturned and they left nothing to chance/uncertainty.

We've already said that we are going back in the future, and we look forward to reaching out to Cami again to help plan our next trip to the Philippines.

Hotel Review
Two Seasons Coron Bayside Hotel
Coron Town

Best breakfast buffet ever! And we loved the fact that it was so close to the town, we could easily hop on a tricycle to get into town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Coron Lagoons & Lakes Day Tour
Coron Lagoons & Lakes Day Tour
Coron

The view is perfect. Crystal clear water, perfect white sand!

Local specialist: Cami Sarmiento
Cami
Cami Sarmiento
Local specialist in Las Vegas, NV | Replied on Dec 21, 2023

Thank you for your wonderful review Edwin! I’m very happy to hear you and Shelby had an amazing time in the Philippines, and that you enjoyed the activities and hotels booked for you. It was a pleasure to organize your honeymoon.
Thank you for choosing to travel with us. I look forward to organizing another unforgettable trip for you in the future!
Cami

I planned a trip to various places in Argenti...
Argentina | Nov 12 - Nov 26, 2023

L
Lisette K.
Houston, TX | Reviewed on Dec 20, 2023
I planned a trip to various places in Argentina and it took some very good coordination from Emilce (and Kim kim) to pull this off. I want to say everything went PERFECT, there were no delays, their drivers and people were always there on time and so willing to help. This truly was a trip of a life time and it was so rewarding to feel they had everything under control.
They were very patient and kind during our planning phase and they showed grace as we where trying to fund the payments....
Read more

I planned a trip to various places in Argentina and it took some very good coordination from Emilce (and Kim kim) to pull this off. I want to say everything went PERFECT, there were no delays, their drivers and people were always there on time and so willing to help. This truly was a trip of a life time and it was so rewarding to feel they had everything under control.
They were very patient and kind during our planning phase and they showed grace as we where trying to fund the payments.
My family and I had such an amazing experience and I would do it again through KIM KIM and their people. I am very grateful and thankful for their help, accommodations, etc. If you are thinking about traveling, I can 100% verify that through them, you will have EXCELLENT service.
Thank you ALL for making this trip an unforgettable experience.
Emilce, you are the best!!!!
Sincerely,
Lisette

Local specialist: Emilce Alonso
Emilce
Emilce Alonso
Local specialist in Córdoba | Replied on Dec 20, 2023

Dear Lisette,
Thank you so much for your glowing review! We're very pleased to hear that you had an amazing experience exploring Argentina and that our team assisted in making it a memorable experience.
Thank you once again for choosing us and we look forward to assisting you on future adventures!
Best regards for this new year!
Emi

Perfect trip
Australia | Dec 8 - Dec 15, 2023

Jungmee
Jungmee L.
Flagami, FL | Reviewed on Dec 20, 2023
Asko was wonderful from planning to executing. Loved the itinerary he planned. Unfortunately we had to cancel our trip to Cairns due to cyclone Jasper. So we had to change our plan last minutes. He immediately changed our flights and hotels without any problem. Highly recommend him !! Read more

Asko was wonderful from planning to executing. Loved the itinerary he planned. Unfortunately we had to cancel our trip to Cairns due to cyclone Jasper. So we had to change our plan last minutes. He immediately changed our flights and hotels without any problem. Highly recommend him !!

Hotel Reviews
Amora Hotel Jamison Sydney
Sydney

Very friendly and comfortable hotel. Location is very convenient to major sites in the city. We loved their breakfast buffet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Desert Garden Hotel
Uluru

Loved scenery around it: peaceful and beautiful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
All-Inclusive Blue Mountains Day Tour ex Sydney
All-Inclusive Blue Mountains Day Tour ex Sydney
Sydney
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wintjiri Wiru Sunset Dinner
Wintjiri Wiru Sunset Dinner
Uluru

"MUST" do activity!! Beautiful place to watch sunset and have a wonderful dinner!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Uluru Sunrise & Kata Tjuta
Uluru Sunrise & Kata Tjuta
Uluru
Quality of Experience
Quality of Experience
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Transport
Local specialist: Asko Merilainen

Everything Fell Into Place for a Great Vacation
Morocco | Dec 3 - Dec 16, 2023

Brad
Brad L.
Hillsboro, OR | Reviewed on Dec 20, 2023
Our two week tour was very well planned and each location exceeded our expectations. It is hard to site one location over another so I would have to say we enjoyed them all. Our tour guides provided great insights about the history and culture of the area. What made our tour even more enjoyable was our wonderful driver Mohammad. He was very kind and thoughtful the entire trip and provided insights to each region we traveled through. Our accommodations were better than expected. We... Read more

Our two week tour was very well planned and each location exceeded our expectations. It is hard to site one location over another so I would have to say we enjoyed them all. Our tour guides provided great insights about the history and culture of the area. What made our tour even more enjoyable was our wonderful driver Mohammad. He was very kind and thoughtful the entire trip and provided insights to each region we traveled through.

Our accommodations were better than expected. We really enjoyed each location we stayed in. Riad El Yacout in Fez and Dar Jasmine in Chefchaouen were a delight to stay at. Our desert experience in the Sahara was memorable and we had wished we would have stayed two nights just take it all in. Sitting by a fire, talking with our hosts, gazing up at the star lite sky was something you don't do every day.

Traveling to Morocco gave me a new insight to the culture, the people and the history that I would not have gained had I not visited. It truly is an unique destination not to be missed. We felt that two weeks is the right amount of time to stay for our first visit. If we would have had a few more days I would have like to spend some time on the Atlantic coast and enjoy the beach. Maybe next time. Thank you for the trip.

Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Dec 20, 2023
Hi Brad, Thank you so much for your precious feedback! I'm thrilled to hear that you had such a wonderful experience during your two-week tour of Morocco! It's fantastic that each location exceeded your expectations and that you enjoyed the rich history and culture presented by our tour guides. I'm particularly pleased to hear that Mohammad, your driver, added to the enjoyment of your trip. Our team takes great pride in providing not just a journey, but a memorable experience, and it... Read more

Hi Brad,

Thank you so much for your precious feedback!

I'm thrilled to hear that you had such a wonderful experience during your two-week tour of Morocco! It's fantastic that each location exceeded your expectations and that you enjoyed the rich history and culture presented by our tour guides.

I'm particularly pleased to hear that Mohammad, your driver, added to the enjoyment of your trip. Our team takes great pride in providing not just a journey, but a memorable experience, and it sounds like Mohammad's kindness and insights played a significant role.

Your positive feedback on the accommodations, especially at Riad El Yacout in Fez and Dar Jasmine in Chefchaouen, is much appreciated. I'm glad that your desert experience in the Sahara left a lasting impression. It's indeed a unique and magical place, and sitting by the fire under the star-lit sky is an unforgettable experience.

I'm also delighted to hear that your visit to Morocco provided you with new insights into the culture, people, and history of the region. We aim to create immersive and enriching experiences for our travelers, and your feedback indicates that we've achieved that.

I understand your desire to explore the Atlantic coast, and I hope there will be a next time for you to delve into that part of Morocco's beauty. Whenever you decide to return, we'll be more than happy to assist you in planning another incredible journey.

Thank you for choosing our services, and I'm glad we could contribute to making your trip to Morocco a memorable one.

Best,
Hakim

A breathtaking two week Vacation in Vietnam
Vietnam | Nov 29 - Dec 12, 2023

Leigha
Leigha L.
Plano, TX | Reviewed on Dec 19, 2023
Our two week vacation in Vietnam was absolutely incredible. My husband Paul and I enjoyed going up and down Vietnam experiencing local food, culture and daily life. Each guide was so incredibly knowledgeable not only about their specific region but the entirety of Vietnam. Ms. Mai was our tour guide in Sa Pa and she was absolutely delightful. She was local to a village in Sa Pa and knew everything about the area. She spoke with us as if we were friends. I didn't care for the lunch provided in... Read more

Our two week vacation in Vietnam was absolutely incredible. My husband Paul and I enjoyed going up and down Vietnam experiencing local food, culture and daily life. Each guide was so incredibly knowledgeable not only about their specific region but the entirety of Vietnam. Ms. Mai was our tour guide in Sa Pa and she was absolutely delightful. She was local to a village in Sa Pa and knew everything about the area. She spoke with us as if we were friends. I didn't care for the lunch provided in Sa Pa on the first day, but the hike through the rice terraces was an absolute delight and the lunch we had in the village was outstanding. The only think I wish we could have had more prep for was what to pack, especially for Sa Pa. We went on an 8.6 mile hike and that would have been nice to have that disclosed to us before we left the U.S. so we could make sure to pack correctly. Thankfully, my husband and I did pack correctly but we did not realize the extensive hike we would be going on. The lunch we had in Hanoi was very flavorful and delicious. It was so much food and we enjoyed every bit of it. Our coordinator Long was an absolute joy to work with. He was so responsive before and during our trip and had everything mapped out meticulously. We never had to worry about where our transfer would be or how to get ahold of our tour guide. He made any sort of anxiety of going to a brand new country wash away because of his careful planning abilities. Another thing that Paul and I would have liked to know ahead of time was the tipping expectations as well as how much cash we should anticipate to exchange. We felt a bit underprepared on that arriving in Vietnam. Nha Trang was beautiful as well, however I wish that we could have gone to a beach that was a bit more relaxing than the one we hung out at. The one we visited was a bit small and didn't have a lot of areas to relax on the actual beach. The snorkeling was amazing though, we truly enjoyed being able to explore the beautiful waters in Nha Trang. Our boat trip in Ha Long Bay was breathtaking but I would say that Ninh Binh was even more breathtaking. We did however enjoy the trip in Ha Long Bay being able to meet other travelers from other countries and enjoy some karaoke that night. For the boat trip in Ha Long Bay I would have paid more though for a five star experience. The boat we went on was nice but there were some things that I think could have been improved upon. I would also suggest a two-night trip in Ha Long Bay. There is so much to explore in Vietnam and Paul and I would definitely go back to explore more of their elephant sanctuaries and caves. Looking forward to booking another vacation with KimKim!

Hotel Reviews
La Siesta Classic Hang Thung

Beautiful hotel to stay in while in Hanoi. The French toast they have in their breakfast buffet is absolutely incredible, best French toast I have ever had. This is centrally located next to where everything is happening in Hanoi. The staff is very friendly and accommodating. Truly enjoyed this experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adora Art Hotel

Unfortunately not the best experience at this hotel, the bed was very hard, the bath mat in the bathroom had a ton of mold on the bottom of it and the room in general was very small that we booked. The staff was mediocre, did not seem very inviting at all.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amazing Sapa
Sa Pa

I wish we could have seen more, but the fog was so thick we couldn't see the views we paid for. I wish it was disclosed that the views would not be the same in the winter as the summer. The breakfast was ok, there were too many lunch options and not enough breakfast options. There also was not a bar area to hangout in. The actual room we stayed in was comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hidden Charm Ninh Binh
Ninh Thang, Hoa Lu, Ninh Binh

I wish we stayed more than one night at the Hidden Charm hotel. This was a beautiful hotel with all the amenities we were looking for. The staff was so friendly and inviting. We would love to go back and stay longer. I loved this hotel room as well, it was large and comfortable.

Authenticity & Character
Location
Not very close to the main strip
Staff
Cleanliness & Comfort
La Pandora Cruises
Hai Phong

I wish I could write a rave review about this cruise but was mediocre. There was not enough awake time on the cruise to be able to enjoy and experience it. We hardly got any warning about any excursions that everyone was going out on and it was entirely too early to wake up and run out to an excursion, 6:50am was when the boat was leaving to go to the cave excursion and that was not fun to have to run out of bed scarf breakfast and go out. The bathroom was atrocious. I couldn't bare to go in to use it and any other bathrooms on deck were just as bad, one didn't even have a women's seat. I liked the people I met on this cruise but didn't like the cruise itself.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The bathroom smelled so bad the entire time.
Amiana Resort Nha Trang

Five star experience at the Amiana Resort. It's not in a convenient location but you have everything you need at the resort. The staff was friendly and really enjoyed talking to us. I wish there were more food options for dinner, but the breakfast buffet was unreal. They had absolutely everything, and it was very tasty. I wish I stayed the entire time in Nha Trang at this resort.

Authenticity & Character
Beautifully built.
Location
Staff
Very kind people who work here
Cleanliness & Comfort
Incredibly clean and comfortable.
Au Lac Charner Hotel

This breakfast buffet was nothing compared to the others we had during our trip, it was almost zero breakfast food. It was centrally located which was good because I didn't want to hangout at the actual hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The bed was so hard it felt like a rock
Activity Reviews
Ho Chi Minh City Highlights
Ho Chi Minh City Highlights
Ho Chi Minh City

Make sure to wear comfortable shoes as this day had a lot of walking around Ho Chi Minh. A wonderful experience and make sure to bring tissues for the Vietnam War Museam.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore The Beauty of Hanoi - Full Day Sightseeing
Explore The Beauty of Hanoi - Full Day Sightseeing
Hanoi

Visit a few historical places on this day. Make sure to wear comfortable shoes as there will be a lot of walking around the city.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sapa Trekking & Sightseeing
Sapa Trekking & Sightseeing
Sapa

Incredible, amazing, breathtaking and a very difficult hike if you are not accustomed to hiking. This was 8.6 miles of hiking through hills. The beauty was unreal and amazing to see the villages.

Quality of Experience
Food
Guides, Drivers and Staff
Mai is the best tour guide.
Transport
Boat Trip Exploring The Natural Beauty of Trang An & Visit Hoa Lu Ancient Capital
Boat Trip Exploring The Natural Beauty of Trang An & Visit Hoa Lu Ancient Capital
Vietnam

Truly was in awe in the boat tour, just superb. I loved the lime stone rock structures, they were so beautiful. This is a two hour boat tour that was so gorgeous.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ha Long Bay - Lan Ha Bay (La Pandora)
Ha Long Bay - Lan Ha Bay (La Pandora)
Vietnam

This was a nice boat cruise but I wish we would have paid more for a fancier boat. There is a 45 minute boat ride from the harbor to the boat though so make sure you prepare for a long transfer boat ride. The bathrooms were really bad on the boat though so keep that in mind too.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Walk To The Love Waterfall  And Heaven Gate
Walk To The Love Waterfall And Heaven Gate
Sapa

Visit in August if you want the best views. The fog was so thick we could hardly see any views. We loved the hike to love waterfall and that it was cooler weather though.

Quality of Experience
Guides, Drivers and Staff
Mai was the best tour guide.
Transport
Dark and Bright Cave - Ha Long Bay (La Pandora)
Dark and Bright Cave - Ha Long Bay (La Pandora)
Vietnam

The wake up call for this experience was way too early at 6:50am we had to leave the main cruise boat and go out. My husband and I didn't even get to have breakfast and enjoy the scenery before we had to go out. I really wish we booked two nights to have a more relaxed time.

Quality of Experience
This was a beautiful experience but it was really short.
Food
Missed breakfast because the excursion was too early.
Guides, Drivers and Staff
Transport
Islands And Snorkeling Tour
Islands And Snorkeling Tour
Nha Trang

Enjoyed the snorkeling very much but didn't like the beach that we spent time at after the snorkeling. We were also the only ones at the restaurant. we ate at.

Quality of Experience
Food
Squid, shark, and prawns all very good.
Guides, Drivers and Staff
Transport
Boat driver did not interact with us at all.
Free Time in Ho Chi Minh
Free Time in Ho Chi Minh
Ho Chi Minh City

Self-guided walking in Ho Chi Minh is really hard when you have no idea where to walk to or what to see.

Quality of Experience
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Dec 22, 2023

Hi Leigha,
I'm so glad you and Paul had an incredible vacation in Vietnam! Thanks for sharing all the details with me, it was a pleasure to read your insightful review. Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.
Thank you so much for choosing our services. It is awesome to know that you will be using kimkim again.
Happy holidays to you🥳!
Long

Paradise enjoyed in a short 12-days
New Zealand | Nov 30 - Dec 10, 2023

Dana
Dana V.
Kansas City, MO | Reviewed on Dec 19, 2023
Flights, Hotels, Tours, Itinerary Ideas were all on target. We had, unfortunately, only 12 days to be on the two islands and KimKim helped us really focus on the types of activities we like to plan for ourselves. Having a tour group shuttle us from Queenstown to a beautiful hike 3 or so hours away and then have another tour group pick us up to complete the leg to Christchurch worked perfectly.
Accommodations in Auckland and the Northern Peninsula were beautiful as well. We could easily...
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Flights, Hotels, Tours, Itinerary Ideas were all on target. We had, unfortunately, only 12 days to be on the two islands and KimKim helped us really focus on the types of activities we like to plan for ourselves. Having a tour group shuttle us from Queenstown to a beautiful hike 3 or so hours away and then have another tour group pick us up to complete the leg to Christchurch worked perfectly.
Accommodations in Auckland and the Northern Peninsula were beautiful as well. We could easily include walks, hikes, runs, fine dining, casual dining, great breakfasts, a scenic train ride, and scuba into the days without stress.
I like to plan my own trips, but found New Zealand had too many wonderful choices and using a trip planning service that new the lay of the land was extremely helpful to let us enjoy 2-3 nights in locations and not spend the majority of our time in transport.

Local specialist: Connie Campos
Connie
Connie Campos
Local specialist in Washington and New Zealand | Replied on Dec 20, 2023

Hi Dana,

I am thrilled to hear that you had a wonderful experience. I have to agree with you that the places you chose were spectacular and had amazing scenery. And you are right, for such a great destination, it always feels too short. We hope to see you back soon so you can experience other locations of spectacular New Zealand. I appreciate very much your review.

Happy Holidays

Connie

Most memorable 3 weeks in the amazing Philippines - solo traveler
Philippines | Nov 28 - Dec 15, 2023

Edit
Edit M.
Czechia | Reviewed on Dec 19, 2023
I think I can honestly say that this was my best vacation ever with so many nice memories and places, people, food and culture.
I was a little hesitant at the beginning if I should organize my trip by myself as I usually do or ask for help but it was the best decision to ask for help. Leo was my specialist who helped me to create the perfect itinerary based on the timeline, dates and budget. The entire planning went smoothly, I had a few flight schedule changes but he always helped me to...
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I think I can honestly say that this was my best vacation ever with so many nice memories and places, people, food and culture.
I was a little hesitant at the beginning if I should organize my trip by myself as I usually do or ask for help but it was the best decision to ask for help. Leo was my specialist who helped me to create the perfect itinerary based on the timeline, dates and budget. The entire planning went smoothly, I had a few flight schedule changes but he always helped me to adjust the details quickly. The entire trip was effortless from my side, all I had to do was to simply enjoy it and follow the itinerary. Pick ups went right on time, communication was fast and easy with all the guides, Ana helped me on the ground to get additional details of the guides for the next day where it was needed so everything was so easy and without any stress.
I spent 18 wonderful days in the Philippines (Cebu, Puerto Princessa, El Nido, Bohol), every day was a new adventure and a new experience. I had so much fun on the activities; during island hoppings i was swimming and snorkling a lot, went hiking to watch the sunrise in Puerto Princessa which was absolutely magical, kayaking and watching fireflies (never seen so many in one place), city tours, atv riding near the chocolate hills of Bohol, I met the tarsiers, crocodiles and butterflies, so many unforgettable memories.
The nature was stunning everywhere I went, the underwater life was amazing, so many colorful fish, corals, turtles, sea snakes, beautiful birds on the trees, the entire place is magical and super clean.
The people were really kind, the food was delicious. I had the chance already in my first accomodation at Bluewater Maribago in Cebu to try the local specialities as they serve buffet dinner where you can try as many things as you like which is a very nice opportunity.
All the tour guides I met made my holiday memorable, they took really good care of me, explained me history, shared a lot of stories with me. I would like to say special thanks to my guide in Puerto Princessa, Rich Apiaza. I have never met such an energetic, enthusiastic guide before. He loves nature, birds very much, he loves Puerto Princessa so it really comes through all his stories which made the place even more special. I am very lucky that he was my guide for three days and managed to get to know the city and the surroundings from him.
There is so much more to see there and experience that I would like to be back again. After such a great experience with an organized trip by Uncharted Earth, I would for sure do it again the same way.

Hotel Reviews
Bluewater Maribago
Lapu-lapu City

Very nice, big resort, I can highly recomend their spa where they offer amazing massage. I tried their signature massage and also a facial treatment, very relaxing experience, super friendly staff. Another highlight is for sure the buffet dinner where you can try many local food specialties.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hue Hotels and Resorts Puerto Princesa
Puerto Princesa

Nice, modern hotel right next to a shopping mall so very convenient.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cadlao El Nido Resort and Restaurant
El Nido, Palawan

The atmosphere of this hotel is absolutely unique, you can enjoy the view of the Cadlao island from the garden and the swimming pool, the sunset is amazing with all the colors in the sky. The restaurant is excellent with delicious food, I loved the ceviche. I stayed in Gemelina, one of the best rooms with an amazing view on the sea from the porch.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bohol Beach Club
Bohol

I think this was my favourite hotel because of the stunning white sand beach. The beach is so amazing with all colors of blue and green water, full of star fish and colorful fish in the coral area just few min walking in the water. Rooms are clean, the garden is super nice green, i was even watching the stars in the evening from a hammock in the garden.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cebu City and Mactan Island day tour
Cebu City and Mactan Island day tour
Philippines
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Puerto Princesa City Half-Day Tour
Puerto Princesa City Half-Day Tour
Puerto Princesa

It was such a fun day, meeting with butterflies, crocodiles, bearcats, lots if sweets and amazing view at Bakers Hill, some history from the II World War which even inspired me to read a book about it.

Quality of Experience
Guides, Drivers and Staff
Transport
Honda Bay Island Hopping Day Tour
Honda Bay Island Hopping Day Tour
Puerto Princesa

Amazing snorkeling on Starfish island, desert like view with mangrove on Luli island and swimming on Cowrie island - i highly recommend this tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Puerto Princesa Underground River Day Tour
Puerto Princesa Underground River Day Tour
Philippines

This is the tour that I would never skip. The beach where the boats are leaving is unbelievable, the view with the mountains in the background is stunning. The underground river is a real miracle, never seen such a huge cave, i highly recommend to take off the audio device for a bit to be able to fully hear the bats and the water inside. I would also recommend to do the zipline, the view from there was breathtaking.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
El Nido via ferrata
El Nido via ferrata
El Nido

It was challanging to climb up but the view worth any effort.

Quality of Experience
Guides, Drivers and Staff
Transport
Island hopping in El Nido - Tour A - group tour
Island hopping in El Nido - Tour A - group tour
El Nido

No words how beautiful the nature is, I was looking forward to the island hopping but it exceeded my expectations. The 7 Commandos Beach is mind blowing even in cloudy and sunny weather. The tour was well organized, pick up on time, nice clean and huge boat, delicious lunch and very friendly staff. I even had a partner for the kayaking from the crew.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Island hopping in El Nido - Tour C - group tour
Island hopping in El Nido - Tour C - group tour
El Nido
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bohol Island Day Tour
Bohol Island Day Tour
Philippines

It was a really active day, the atv ride around the chocolate hills was a very nice surprise. The tarsiers were super cute and we even managed to get there just before the crowds. I loved the lunch on the boat on Loboc river, we had live music, here i think it would be also nice experience to switch off the music for a few min to enjoy the silence on the river but otherwise it was very pleasent.

Quality of Experience
Food
Guides, Drivers and Staff
The day was great but to be honest compared to all the other guides I met during my vacation this was the day where I felt a huge difference, somehow i did not feel that enthusiasm of the guide therefore stories were not so authentic. I did enjoy the day but it rather seemed like I went there with two people who were mainly responsible for my transportation and nothing more.
Transport
Kayaking with fireflies
Kayaking with fireflies
Philippines

I would totally recommend to have this tour because the experience was incredible: we went kayaking after sunset before it became totally dark. The river was warm and calm, i enjoyed the silence and the nature so much and when the darkness came the entire rive shore area started to become active. Hundreds of fireflies on the trees started to light up and pulse at the same time, incredible experience. There are no pictures or videos that can reflect that feeling, a truly awesome experience. After the program we had dinner at the kayak station, the food was really delicious, all my greetings to the chef.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Canyoneering in Kawasan Falls
Canyoneering in Kawasan Falls
Philippines

This was a real adventure tour, jumping from cliffs, highest jump was 10 meters, swimming in the canyon and enjoying the waterfalls. I was even lucky that there were not so many people so it was really enjoyable. I also tried the zipline at the beginning, really cool ride in vertical position.

Quality of Experience
Food
Guides, Drivers and Staff
My guide was really helpful since the terraine is not that easy, one advise: dont rush through the canyon jist to avoid people because then you have no chance to really enjoy the nature there.
Transport
Dolphin Spotting and Snorkeling in Balicasag Island
Dolphin Spotting and Snorkeling in Balicasag Island
Philippines

We started the day with dolphin spotting, there were so many that I could not even count them. Then we went to Balicasag to swim with the turtles and also to do snorkeling. The underwater life there is simply amazing, many colorful fish. The lunch on the boat was delicious, huge portion, impossible to eat it all. After lunch we did some snorkeling again and then we went back to the hotel. A very relaxing day, enjoyed a lot of sun and sea.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Leo Cuesta
Leo
Leo Cuesta
Local specialist in USA | Replied on Dec 19, 2023
Hi Edit, Thank you for your wonderful and detailed review and great photos! I'm very happy that you had an amazing time in the Philippines! I'm glad that you were delighted with almost all of the guides on your tour, and I'll be sure to tell the 2 and 4 star guys how they can improve. I'll pass on your special mention to Rich! I’m also happy that you loved all the activities and hotels. Thank you for choosing to visit the Philippines with us. I was a pleasure for me and my team to provide... Read more

Hi Edit,

Thank you for your wonderful and detailed review and great photos! I'm very happy that you had an amazing time in the Philippines! I'm glad that you were delighted with almost all of the guides on your tour, and I'll be sure to tell the 2 and 4 star guys how they can improve. I'll pass on your special mention to Rich! I’m also happy that you loved all the activities and hotels.

Thank you for choosing to visit the Philippines with us. I was a pleasure for me and my team to provide you with a fun and memorable trip. We are also experts in Colombia and the Western US so let us know if you ever think of visiting those other amazing destinations!

We look forward to our next adventure with you!

Delighted to share my incredible 2-week journ...
Chile | Dec 3 - Dec 16, 2023

Rizal
Rizal K.
Singapore | Reviewed on Dec 19, 2023
Delighted to share my incredible 2-week journey with KimKim in Chile! From the bustling streets of Santiago to the awe-inspiring landscapes of Patagonia and the Atacama Desert, every detail was expertly curated. The guides were knowledgeable, accommodations were top-notch, and the seamless transitions between destinations made the experience truly enjoyable. Easter Island's mystical allure was a highlight. Kudos to KimKim for an unforgettable adventure. Highly recommend their services for an... Read more

Delighted to share my incredible 2-week journey with KimKim in Chile! From the bustling streets of Santiago to the awe-inspiring landscapes of Patagonia and the Atacama Desert, every detail was expertly curated. The guides were knowledgeable, accommodations were top-notch, and the seamless transitions between destinations made the experience truly enjoyable. Easter Island's mystical allure was a highlight. Kudos to KimKim for an unforgettable adventure. Highly recommend their services for an enriching exploration of Chile's diverse wonders!

Hotel Reviews
Hotel Hare Uta
Rapa Nui
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Ladera
Providencia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Appelgren House Hotel Boutique
PUERTO NATALES
Authenticity & Character
Location
Pop
Staff
Cleanliness & Comfort
Lodge Terrantai
San Pedro de Atacama
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Holiday Inn Santiago - Airport Terminal
Santiago
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full-Day Patagonian Ranch Experience
Full-Day Patagonian Ranch Experience
Puerto Natales
Quality of Experience
Food
Wine and the lamb! Must try!
Guides, Drivers and Staff
Transport
Valparaíso & Wine Tour
Valparaíso & Wine Tour
Santiago
Quality of Experience
I’m
Food
Guides, Drivers and Staff
Transport
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Dec 20, 2023

Rizal, your review is much appreciated! It is inspiring to learn that the trip planning turned into a wonderful experience for you. We are also delighted that you enjoyed Chile, its nature, and the culture that makes us unique.
May you have many more fantastic adventures traveling the world!
Best always,
Lorena

Our 3 guides, Layla, Dennis and Yoyo were phe...
Japan | Dec 6 - Dec 18, 2023

Juan Diego
Juan Diego C.
Dallas, TX | Reviewed on Dec 19, 2023

Our 3 guides, Layla, Dennis and Yoyo were phenomenal, they looked after us and helped us even with things that they shouldnt have helped us with, we had a great time and would definitely book with kimkim again now that i have the experience

Local specialist: Kate Long
Kate
Kate Long
Local specialist in Japan | Replied on Dec 25, 2023

Hi Juan,
Great day!
Thank you for your kind words about our guides Layla, Dennis, and Yoyo! We are delighted to hear that they took great care of you. We are thrilled that you had a fantastic time and would be happy to assist you with future bookings through KimKim.

We look forward to providing you with more wonderful travel experiences! If you have any other needs, please don't hesitate to contact us.

Warm regards,
Kate

Appreciate Francesca’s patience
Finland | Nov 20 - Nov 26, 2023

T
Tara S.
Los Angeles, CA | Reviewed on Dec 18, 2023
Appreciate Francesca’s patience with helping me plan my trip, and her diligence in getting money back for me which the local tour overcharged for.
The experiences were amazing, once in a lifetime journeys. The suggested tours proved good overall. I preferred my time with WonderLapland on the northern lights trek. The ice floating was so funny though would have preferred visiting during the day rather than not being able to see much at night.
More info on what exactly each tour entailed...
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Appreciate Francesca’s patience with helping me plan my trip, and her diligence in getting money back for me which the local tour overcharged for.
The experiences were amazing, once in a lifetime journeys. The suggested tours proved good overall. I preferred my time with WonderLapland on the northern lights trek. The ice floating was so funny though would have preferred visiting during the day rather than not being able to see much at night.
More info on what exactly each tour entailed and what to expect would be good for preparations.
Would also have appreciated suggestions for tours or excursions I didn’t know existed until I got there, like toboggan, and skipping waiting in line for ‘Santa’.
Francesca’s added walking guides and local places to see in the towns I stayed in were great additions.
It’s challenging to get across exactly what your intentions are via messaging. Would recommend kimkim offer a way to have at least one conversation with the travel specialist. As well as provide accommodation options so the traveler can research the options and advise the travel specialist if they’re willing to pay more or less for a hotel.
The Santa Clause Hotel in Rovaniemi was fine, though there were other options I saw once I was there that might have been nicer. It is centrally located, though so were many other options. Also didn’t like that the sauna was only available 6p-9p when most are at night tours or dinner during that timeframe. The F6 was lovely and I would stay there again, though I might have been willing to pay a little extra for a room better located within the hotel. There’s no sauna here though it was a very cool experience using the nearby public sauna in Helsinki. The glass igloo was a cool experience though for the cost, probably not worth it.
Thank you, Francesca for all the work you put into my adventure!

Hotel Reviews
Santa’s Hotel Santa Claus
Rovaniemi

It was ok. Centrally located, though many other hotels were also centrally located. Unsure one is getting value for the cost. Housekeeping did a good job. Front desk could be more helpful. Disappointing sauna schedule of 6p-9p, when most are at night tours or dinner during that timeframe.

Location
Arctic SnowHotel & Glass Igloos
Rovaniemi

It’s an interesting experience though I’m not sure it’s worth high expense. Staff was friendly and accommodating. Though no one helps you with your luggage getting to your igloo. Have to trudge through snow yourself and then use the broom outside your igloo yourself to wipe the snow off the glass in order to see the night sky. Sauna was lovely (note co-ed and swimsuit optional).

Hotel F6
Helsinki

Lovely hotel with welcoming staff. There are 2 buildings and if you’re staying in a room in the 2nd building, you have to go outside through the courtyard to get there. Wasn’t my favorite part of this hotel. Room was comfortable though felt tucked away (windows were blocked/covered since your view is a brick wall). Centrally located to hit some highlights of Helsinki, which was great for a self walking tour.

Location
Local specialist: Francesca M Stoppani
Francesca M
Francesca M Stoppani
Local specialist in Reykjavik, Iceland | Replied on Jan 09, 2024

Thank you so much for the review dear Tara, glad you enjoyed this magical trip in winterland!

Monika did an amazing job of planning our New...
New Zealand | Dec 9 - Dec 17, 2023

Paul
Paul H.
Los Angeles, CA | Reviewed on Dec 18, 2023
Monika did an amazing job of planning our New Zealand vacation and choose the perfect itinary for us to follow during our trip. It felt like we had a good friend who was available to help us during our stay so we never felt concerned abut the trip logistics or other events. There were several times where we needed to make changes to the original plans (weather cancelations, etc) and Monika took care of everything for us so we were able to see everything that we had envisioned.
We...
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Monika did an amazing job of planning our New Zealand vacation and choose the perfect itinary for us to follow during our trip. It felt like we had a good friend who was available to help us during our stay so we never felt concerned abut the trip logistics or other events. There were several times where we needed to make changes to the original plans (weather cancelations, etc) and Monika took care of everything for us so we were able to see everything that we had envisioned.
We particularly liked the many activities she planned in Rotorua and the Hobbiton tour. The Sudima hotels we stayed at in Auckland and Roturua were exceptional.
The Waitakere Resort & Spa was a bit of a disappointment. It seemed like it was in need of significant updating and repairs. The people were very nice and helpful but overall it just seemed very dated.

Hotel Reviews
Auckland City Hotel
Auckland

Our stay at Sudima Auckland City was pleasant. It boasted clean accommodations, friendly staff, and good layout. The hotel's location was perfect and accessible, making our traveling and exploring of the city uncomplicated. However, the breakfast wasn't up-to American taste, but that could just be due to different customs. Overall, the service and facilities were commendable!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Waitakere Resort
Waiatarua, Auckland

This resort wasn't quite up to our expectations. While it was clean and had promise of nice hikes, and waterfalls, many roads were closed and the hikes were hard to find. The wifi was weak and the hotel felt a bit outdated overall. Despite the resort's potential, it didn't quite live up to its prime. Regardless, it was a clean place to stay!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sudima Lake Rotorua
Rotorua

Much like the Sudima Auckland City, the Sudima Lake Rotorua was an excellent place to stay! The location was superb and the staff was extremely friendly. Our rooms were clean and comfortable. The breakfast was similar to the sister location, the bacon came off as a bit raw which was disappointing. Despite this minor hitch in the breakfast, our stay in Sudima Lake Rotorua was pretty good!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Waitomo Glowworm Caves + Ruakuri cave combo
Waitomo Glowworm Caves + Ruakuri cave combo
New Zealand

This activity was truly incredible. Exploring these unique caves was a blend of learning about stalactites and stalagmites and experiencing the wonderful light show created by glowworms. Our tour finished with an unforgettable boat trip in the cave river lit only by the glowworms above. Definitely a surreal and must-try experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Mt Tarawera Crater Walk Experience
Mt Tarawera Crater Walk Experience
Rotorua

Walking around the edge of an extinct volcano! Words can't describe the majestic views and raw natural beauty of the crater. The walk was a highlight of our trip and proved to be a thrilling experience!

Quality of Experience
Guides, Drivers and Staff
Redwoods treewalk by night
Redwoods treewalk by night
Rotorua

The night walk through the Redwoods was an incredible, one-of-a-kind experience. The Redwoods were beautifully lit up, creating an enchanting atmosphere. The platforms and bridges made it a unique treetop adventure. This shouldn't be missed!

Quality of Experience
Guides, Drivers and Staff
Hobbiton Movie Set Tour
Hobbiton Movie Set Tour
New Zealand

This was an absolute treat for movie buffs like me. Getting the chance to explore the beautifully recreated Hobbit village from the movies was fascinating. The place was full of the furniture details like in the movies. This addition is new and is something exclusive which made our visit special!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Dec 21, 2023

Hi Paul,

Just wanted to say a big thank you for your awesome review! It was an absolute blast working with you to plan your trip. I'm thrilled to hear that you had a great experience with Kim Kim and that our team was able to make your trip-planning process so much easier. Keep us in mind for your next adventure!

Warm regards,

Monika

Ecuador experience -- Amazon, Andes, and Galapagos
Ecuador | Nov 13 - Nov 27, 2023

N
Nathan C.
San Jose, CA | Reviewed on Dec 18, 2023
Fantastic trip to Ecuador. We hadn't heard of KimKim before, but the sample itineraries looked cool and so we inquired. Mathias of Authentic Ecuador responded right away and we evolved an itinerary that covered the major areas of Amazon, Andes, and Galapagos in 15 days. Going with 2 kids, there were a few long travel days, but the itinerary spaced those out with other more-relaxed days. Mathias was great, always responsive and tailoring everything to what we wanted. We preferred... Read more

Fantastic trip to Ecuador. We hadn't heard of KimKim before, but the sample itineraries looked cool and so we inquired. Mathias of Authentic Ecuador responded right away and we evolved an itinerary that covered the major areas of Amazon, Andes, and Galapagos in 15 days. Going with 2 kids, there were a few long travel days, but the itinerary spaced those out with other more-relaxed days. Mathias was great, always responsive and tailoring everything to what we wanted. We preferred accommodation that had "character" and he got us a cool boutique hotel in Quito, a remote Amazon lodge, and a lodge with panoramic windows on a volcano. (Though he of course couldn't control the weather which was cloudy that day).

Local guides and drivers were great. Especially Mishell in Quito & mainland -- very organized and thorough. And Daniela in Galapagos -- very knowledgeable local naturalist with lots of energy. Only hiccup was a date-switch on which island we were doing on a day-trip boat excursion. But not their fault -- boat operator changed the dates with only one day notice and we didn't have cell phones that worked to be contacted. They did send a private driver to get us to the correct place, albeit late.

Overall, very pleased with our trip and experience. Prices were mostly in line with what I had researched, maybe a bit on the high side, but tradeoff is the customization and responsiveness which was top-notch.

Two thumbs up!

Activity Reviews
Hot Springs of Papallacta
Hot Springs of Papallacta
Ecuador

Visited Termas de Papallacta for a few hours. Beautiful location, variety of pools and temperatures. Not crowded when we went. Wish we could have stayed longer!

Quality of Experience
Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Ecuador

Our guide Daniela was great, told us a lot about the ecosystem and history of the island. Visited Tortoise Refuge and it was amazing to see these giant animals just wandering around. Darwin research center was interesting, especially the baby turtles.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Replied on Dec 27, 2023
Hi Nathan, thanks a lot for this feedback on your family's trip to Ecuador and the Galapagos Islands! It was a real pleasure planning this trip together and I think the outcome was an itinerary that allowed you to see most of the country in just 2 weeks (unavoidably with one or the other longer day on the road): Andes, Amazon, and the Galapagos Islands, and of course the unexpected people and places in between.
I hope you and your family took home many wonderful memories to treasure,...
Read more

Hi Nathan,

thanks a lot for this feedback on your family's trip to Ecuador and the Galapagos Islands! It was a real pleasure planning this trip together and I think the outcome was an itinerary that allowed you to see most of the country in just 2 weeks (unavoidably with one or the other longer day on the road): Andes, Amazon, and the Galapagos Islands, and of course the unexpected people and places in between.
I hope you and your family took home many wonderful memories to treasure, especially your daughter who celebrated her birthday in the enchanted Galapagos Islands.

I wish you and your family many more unforgettable trips together!

All the best,
Mathias

Everything was top notch , Trang was very pr...
Vietnam | Dec 4 - Dec 8, 2023

Barry
Barry Y.
Canada | Reviewed on Dec 18, 2023
Everything was top notch , Trang was very professional and diligent in her job.
Very impressed with the transportation modes.
Definity will use Kim Kim again !!
Read more

Everything was top notch , Trang was very professional and diligent in her job.
Very impressed with the transportation modes.
Definity will use Kim Kim again !!

Hotel Review
Hanoi Pearl Hotel
Hanoi

Very cozy and chic nostalgia and great breakfast especially the beef noodles soup was my favorite, lots of fresh fruits, omlett station, bake goods and lots of coffee.

Authenticity & Character
Nostalgic
Location
Right in the old city center
Staff
Everyone is so helpful
Cleanliness & Comfort
Clean
Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Dec 19, 2023

Hi Barry,

Thank you much for your review and sharing nice pics :) I’m so glad to be your local journey planner to have this chance to host your trip. I hope to see you again on your next trip to Vietnam and South-East Asia

Wish you all the best in life!

Best regards
Trang

Our family had a great time!
Italy | Jun 28 - Jul 5, 2023

Hector
Hector V.
Corona, CA | Reviewed on Dec 18, 2023
Our family had a great time! Arianna took care us through out the whole trip by making sure that our connections with our transportations and tour guides were on point during the entire trip. The tour guides were calm, patient and excited to share the site's information with us. We learned a lot. The kids want go back!
Thank you!
Read more

Our family had a great time! Arianna took care us through out the whole trip by making sure that our connections with our transportations and tour guides were on point during the entire trip. The tour guides were calm, patient and excited to share the site's information with us. We learned a lot. The kids want go back!
Thank you!

Hotel Reviews
Kraft Hotel Florence
Florence

The hotel was clean and orderly. The staff was kind and courteous. We enjoyed our stay here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Carnival Palace
Venice

Very pleasant hotel. It was clean and organized. The staff was very kind and cordial.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Arianna Zampieri
Arianna
Arianna Zampieri
Local specialist in Italy | Replied on Dec 19, 2023

Dear Hector,
Thank you for your kind words regarding your travel experience with us!
It brings us great joy to know that you and your kids had a memorable time in Italy, with our local knowledgeable guides, smooth transportation and central accommodations.
We will certainly look forward to welcome you back for new adventures,
arrivederci from the whole Storywalking team!

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
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Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.