Kimkim Trip Reviews

My guide for Iguacu, Flavio, was absolutely AMAZING. I can't stress how kind, generous, and authentic he was. I was running behind schedule because of travel delays and he made it all happen. My main tour guide for North Pantanal, Pedro Paulo, was also just as amazing! Talking to both of them was so easy and I felt right at home.

I had many flight delays that were beyond Sara's control, but they were quick to pivot and ensure that I still had a wonderful experience. I was nervous traveling by myself, but I will 100% go back again having had this trip.

Overall, I'd definitely recommend Sara and everything/everyone that was suggested or scheduled for me. I can't wait to go back to Brazil!

Activity Reviews

Half-Day Tour – Brazilian Side of the Iguaçu Falls + Bird Park (Parque das Aves)

Foz do Iguaçu

Quality of Experience

Guides, Drivers and Staff

Transport

Full-Day Argentinian Side of the Falls

Foz do Iguaçu

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We visited Barcelona, Sevilla, Porto and Lisbon over 2 weeks. We asked for a multi-city trip loosely based on a food and wine itinerary designed by Adam, a kimkim specialist. Adam worked with us to customise the trip and was very helpful in balancing experiences and "vacation time" - he planned local experiences and private tours so that we learned a lot, experienced wonderful things and met amazing people, without feeling overwhelmed by hurry up and get somewhere. We still had plenty of time to slow down, explore on our own and enjoy being in beautiful places together.

Highlights - apart from wandering and ogling beautiful architecture and views interspersed with excellent food and wine - were the market visit and cooking class in Barcelona with Barcelona Cooking (making those recipes at home regularly!!) the private tour of Real Alcázar with Cristina from Yannat in Seville where we could take our time and ask all the questions we wanted, the Douro Valley wine tour with Philip (be sure to check the weather for Douro as it is often much hotter than the coast!) and the day trip to Sintra with the incomparable Luis as our guide.

Things we learned or might do differently - we would double check our transfer times between cities and adjust with days or method of transportation so that we are making the most out of the time and not spending 1/2 day or so waiting to get somewhere. We would call ahead to the hotels and double check our rooms are not next to elevators, over the lobby etc. We would spend longer in the Southern areas - we connected more with the people and the pace of things in the Southern areas of both countries (despite the heat) so we plan on exploring more next time we visit.

All said - a wonderful two weeks and we are so appreciative of all of the help Adam and the kimkim team provided!! We will be booking through kimkim again!

Hotel Reviews

H10 Madison Hotel

Barcelona

Central but not directly on a busy street so quieter - breakfast buffet is super yummy and the rooftop pool and bar is a wonderful perk!! Staff are very accommodating and helpful!

Authenticity & Character

Location

central and easy to get places without being too busy -

Staff

Sara was so helpful any time we had questions -

Cleanliness & Comfort

Hotel Gravina 51

Sevilla

We love this hotel!! We would recommend it to anyone wanting something charming, beautiful and well staffed.

Authenticity & Character

such a gorgeous property!! we joked we would live there if we could :)

Location

quiet street, but walkable to every tour and event as well as easy to get to public transport if needed -

Staff

everyone was helpful, friendly and went above and beyond -

Cleanliness & Comfort

cleaning all day long - every leaf of every plant is dusted on the daily - and the wooden shutters in the rooms make for a good night, or siesta, sleep -

Torel 1884 Suites & Apartments

Porto

stayed in the apartments - nice to have a little kitchen to ourselves :)

Authenticity & Character

Location

the apartments are on a famous walkable street - a little noisy, but easy access to lots and lots -

Staff

Cleanliness & Comfort

Hotel AlmaLusa Baixa/Chiado

Lisbon

Beautiful hotel, friendly and helpful staff and well situated within the downtown area -

Authenticity & Character

Location

walkable to museums, shops and restaurants

Staff

very helpful and always available

Cleanliness & Comfort

Activity Reviews

Local Market Visit & Cooking Class

Barcelona

Food

Guides, Drivers and Staff

Self-Guided Beach Day in Barcelona

Barcelona

Park Güell & La Sagrada Família Experience

Barcelona

Quality of Experience

Guides, Drivers and Staff

Historic Landmarks Walk

Seville

Quality of Experience

Guides, Drivers and Staff

Private Visit to Seville’s Cathedral & Alcázar

Seville

Quality of Experience

Guides, Drivers and Staff

Douro Valley Day Trip with Wine Tastings & River Cruise

Porto

Beautiful scenery, yummy wines, and the opportunity to meet fun people - If you get at all carsick, be ready to bring whatever you need to feel better - fast driving and windy mountain roads....

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Self-Guided Local Markets

Porto

Private Pena Palace & Sintra Village Half Day Trip

Lisbon

So nice that this was a private tour - we could ask all the questions and have time to make the experience our own -

Quality of Experience

Guides, Drivers and Staff

Luis was the perfect guide!!

Transport

Absolutely stellar collaboration of accommodations, activities, resources. Jimena did an outstanding job organizing a trip that needed to be adjusted to a solo trip after my brother suffered an injury last minute that did not enable him to go.

Edwar was exceptional as a guide. He was interesting, funny, knowledgeable, authentic. I would highly recommend him and Peruvian soul to anyone going to Peru!

Family adventure Norway!! From Oslo to 20+miles above the Arctic circle in Lofoten islands . Katie at Kim Kim took our research and worked out a fantastic game plan. We needed help - never been to Norway. It was amazing !! Katie had great recommendations for hotels and sightseeing. We were rarely in one spot for more than 1 night and she booked trains , overnight boat etc. From oslo to Flåm/ Bergen/alesund to fijords, pristine Arctic beaches & jaw dropping waterfalls . And the food!!! Norways amazing! Explord with KimKim help !

Hotel Reviews

Thon Hotel Opera

Oslo

Great central location, sorry we didn’t have a second night there to take full advantage.

Authenticity & Character

Cool decor, quiet

Location

Easy to get to food within walking distance. Close to train cool decor

Staff

Very nice front desk when jet lagged Easy check-in/out

Cleanliness & Comfort

Comfortable bed

Hotel Aurlandsfjord

Aurland

Loved the older charm of the place, great spot away from crowds. Authentic food . Only negative is 2 floors and no elevator if have mobility issues

Authenticity & Character

Small intimate and comfortable

Location

Gorgeous tiny town and real character with wood building.

Staff

Cleanliness & Comfort

Grand Hotel Terminus

Bergen

Loved being so central to trains but without downtown noises if window open .

Location

Cleanliness & Comfort

Comfy bed zero noise at night

MS Havila Polaris

Fosnavåg

Had inside cabins with bunk beds .. rooms were well thought out even though very small . Dinner was excellent We only stayed on overnight so didn’t get full experience. Hot tub was nice but only 1 of 2 working when onboard.

Authenticity & Character

Nice seating areas

Location

Donate when arrive by cab could be better

Staff

Helpful for minor in room issues

Cleanliness & Comfort

Quality Hotel Ålesund

Ålesund

One of top 2 hotel/accommodation of the 2 week trip !! Go stay here!!!!!! Gorgeous hotel, loved it . Right beside water. Central to shops and via ferrata

Authenticity & Character

Loved the style and location on water and easy for shops

Location

Easy walk from where overnight ferry dropped us beautiful outdoor deck and tables/seats

Staff

Cleanliness & Comfort

Bed so nice. I room Fridge in 2 rooms not working

Reine Rorbuer

Reine

It was a dream come true ! Had the 3 bedroom cabin right on the water. Incredible views of midnight sun lighting over harbour and jagged cliffs . Didn’t want to leave. Bring your own shampoo/soap etc it’s like glamping with the best view on the planet! People speak enough English to get by.. easy if self driving

Authenticity & Character

Just like in photo but better!!

Location

Incredible views. Comfy beds, cafe onsite

Staff

Cleanliness & Comfort

Very comfortable beds good black out curtains

Hotell Bondeheimen

Oslo

Most comfortable bed, great central location, no air conditioning if there in July it was Hot(30). If open windows loud motor cycles zooming past . Apart from that outstanding

Authenticity & Character

Historic hotel.

Location

Very short walk to paradox museum and other shops cafe etc

Staff

Cleanliness & Comfort

Activity Reviews

Visit Stegastein Viewpoint

Norway

So easy to get to and simply stunning views. Our 18-20 yr old kids loved it too.

Quality of Experience

We had a clear day and views of fijords breathtaking. I have a bad knee and was able to manage easily

Guides, Drivers and Staff

On time good safe driver

Transport

Pu from 5 min walk from our little hotel

Full Day Geiranger Fjord Cruise

Ålesund

Do Not miss this. Well worth every penny. Incredible day out on the water so many waterfalls. Great views all Ali g not just 7 sisters falls.

Quality of Experience

Just stunning huge cliffs coming right into water. Mountains in distance .

Guides, Drivers and Staff

M

Transport

Lots of seating windows if inside

Flåm Railway: Flåm - Myrdal

Norway

Gorgeous train route . Valleys/waterfalls rushing streams

Quality of Experience

So pretty

Guides, Drivers and Staff

Transport

Train leaves on time! Great relaxed way to travel

Flåm Zipline

Norway

My Husband, 18 and 20 yr old did it and loved it. Zipline is fast but you are in a seated harness - fun going over the valley. Did bike down after

Quality of Experience

Unique beautiful bike down approx 2 hrs biking

Our one week (6 nights, 7 days) had so many things that needed to be planned correctly or it wouldn't have happened. Everything went so smooth. Liz Karen got us to the Amazon Jungle (Puerto Maldonado), Cusco, and Machu Picchu in one week. The guides she used and the drivers were all friendly, knowledgeable, and professional. Very wonderful experience.

Hotel Reviews

Holiday Inn Lima Airport

Lima

Authenticity & Character

Location

It seems to be close to the airport on the map, but with traffic it's a hassle.

Staff

Cleanliness & Comfort

Very safe hotel in a not so safe area.

Inkaterra Hacienda Concepcion

Puerto Maldonado

Authenticity & Character

Location

20 minute boat ride to a fantastic jungle experience

Staff

Super friendly and helpful at all times.

Cleanliness & Comfort

The cabana rooms were fantastic. Wow! Clean, comfortable

Hotel Arqueologo Cusco

Cusco

Authenticity & Character

Location

About a 8 minute walk to the main plaza. Safe little walk.

Staff

Very friendly and helpful

Cleanliness & Comfort

Jaya Suite Machu Picchu

Aguas Calientes, Machu Picchu

The staff is very friendly and helpful. Clean rooms but my room and others in the hotel have no window opening to the outside only to the hallway, which is very uncomfortable and I feel unsafe. But other than that everything is good.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private tour to the Sacred Valley: Ancestral clay art & Hacienda

Peru

Quality of Experience

Food

Guides, Drivers and Staff

Salvador, the driver, and Nataly were excellent

Transport

the vans that were used were very clean, comfortable and safe

Explore Machu Picchu & Return to Cusco (Private Guided tour in Machu Picchu)

Peru

Javier our guide was excellent. Met us the night before and gave us the rundown of what would be happening on the day of the visit.

Quality of Experience

Guides, Drivers and Staff

Transport

For the train trip up I would have chose a different level of train other than the basic

Private Walking tour to Sacsayhuaman, Cusco city & San Pedro Market

Cusco

Nataly was an excellent guide. Felt very safe in the city.

Quality of Experience

Guides, Drivers and Staff

Transport

Flight to {{end_location}}: Inkaterra Hacienda Concepcion 1/3 (HIH)

Peru

Quality of Experience

Food

Guides, Drivers and Staff

the pick up at the airport was wonderful

Transport

Inkaterra Hacienda Concepcion 2/3

Puerto Maldonado

Quality of Experience

Food

A little too fancy for me and sort of small portions but it was good and the service was excellent

Guides, Drivers and Staff

Transport

Inkaterra Hacienda Concepcion 3/3: Flight to {{end_location}}

Peru

Our trip was fantastic and amazing!!
Holden, Wilman and Nancy from Serendipity Tours helped plan a fun action filled trip from Arenal to the beaches of Tamarindo!
Alex, our driver (Alex) from the airport, was exceptional! He stopped along the way to Arenal to show us sloths and toucans and brought us to wonderful lake view restaurant for lunch!
The hotels were excellent, wonderful private rooms--the staff at Manoa Arenal were fantastic (Thanks Hilda and Edwin!!).
Our favorite excursions were the ziplining, canyoning and Sunset cruise as well as the coffee/chocolate plantation tour!! Although, all the activities were exceptional. and well planned!!
We would love to return soon!!

Tiago was wonderful. Thorough, patient, and hooked us up with guides through Lisbon and Cascai. Arranged the whole thing. Steered us to the Azores instead of the Canaries. Nice hotels. Evora was terrific and interesting. The Duaro Valley was very beautiful. Cost-effective. Stuff we couldn't have seen without Tiago's guidance. Really, the only way to take a self-driving tour. Highly recommended.

Hotel Reviews

NH Collection Porto Batalha

Porto

Decent hotel in the middle of the city. But incredibly inconvenient. Hard to find. Parking is inconvenient and makes check-in a horror show. Hotel is nice once you get parked.

Authenticity & Character

Location

Good - being in the middle of Porto. Bad - NOT MADE FOR CARS. Much better if brought there by Uber or taxi.

Staff

They helped us Park! Which was not easy. Desk staff also friendly and helpful.

Hotel Lisboa Plaza

Lisbon

Very good. Good value for the money

Hotel Albergaria do Calvário

Évora

Nice, small hotel. Parking was difficult.

Casa dos Ofícios Hotel

Tomar

Nice boutique hotel. Parking was inconvenient and difficult. Other than that, the hotel was nice.

Location

Right in the city. Parking was inconvenient and difficult.

Quinta do Tedo

Douro Valley

The Duaro valley is spectacular. Beautiful.

Authenticity & Character

Location

The views! Memorable and wonderful.

Sao Miguel Park Hotel

Ponta Delgada

Good value for money. Nice, American-style hotel. Good location.

Location

Walking distance to the ocean and to the mall. The mall, although at first glance a tacky American mall,Turned out to be very convenient with good shops, a food court, and a cinema (!!) We saw a movie!

Activity Review

Rabelo Boat Tour

Portugal

A boat tour was a nice change. Pretty river, nice people on the boat. Overall though, a little boring.

Rachel was a delight to work with in planning our trip. She listened to what we wanted to do and made it happen along with offering suggestions that were some of the highlights of our travels. We had a wonderful time in Ireland because of the careful planning that took the stress out of any details. Our trip plan not only included some great places to stay and wonderful experiences, it also included directions with time of travel.

Hotel Reviews

Wilder Townhouse

Dublin

Great boutique hotel out of the hustle and bustle of Dublin but also within walking distance of all the attractions. Lovely staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Monks Ballyvaughan

County Clare

Oh my, what a beautiful setting. Hotel was a great place to stay. Recommend the restaurant too.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lough Eske Castle Hotel

Loved our stay in the castle. The staff were attentive and unpretentious. Our room was well appointed and comfortable. The grounds were very beautiful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Titanic Hotel

A great stay at this historic hotel. It is even included as part of a tour from the Titanic museum across the street. Hallways were rather dark giving off the vibe of a dark ship. Room was beautiful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Dublin Food and Drink tour

Dublin

Food

Guides, Drivers and Staff

Trinity Trails & Book of Kells Guided Tour

Dublin

Quality of Experience

Guides, Drivers and Staff

Kylemore Abbey

Ireland

Quality of Experience

Cliffs of Moher Cruise from Doolin ( 50 min)

Doolin

Quality of Experience

Guides, Drivers and Staff

Transport

Connemara Sheepdog Demonstration

Ireland

Quality of Experience

Guides, Drivers and Staff

Transport

Really liked the kimkim platform and ease of connecting with the travel specialists. Even when the original travel specialist assigned went on vacation, they transitioned me smoothing to another specialist, Paula! Paula was very knowledgeable about our Australia destination and provided interesting experience recommendations that we would not have found on our own! She also provided great advice on what we should see (and what we could skip) based on vacation profile. We traveled with a family of 4 with 2 young adults and she found a good balance of activity for all of us.
When there were the inevitable travel scheduling problems, Paula and the kimkim associated booking agents immediately refunded us for the excursions were not able to attend.

I think overall we had a very good trip, my family loved Greece. The tour guides we had in Athens, in Naxos and in Santorini were great!
My only call out was our hotel in Naxos which was not really up to our expectations and usual standards. I would have liked to book the hotels myself.

This was our first trip with KimKim — who was recommended to us by friends who recently had a great experience — and we’d have to say it was a pretty flawless ride. Completely easy and enjoyable start to finish, and ultimately unforgettable.

We are a family of four (including two college-age sons) and none of us had ever been to Japan. KimKim connected us with a regional specialist (Jasmine Z) who took time to get to know us a bit online and figure out what we liked / didn’t like, what specific anchor places/events would need to be worked in, and what our budget would be. After that we were working with a Tokyo-based travel company, Hiroshi T., and his colleague Emi M., (Oshinobi Travel) who could not have been more pleasant, efficient, and accommodating. We did essentially 5 cities/hotels in 14 days, including Tokyo on the entry and exit, plus about three day-long excursions. All main island (Honshu) this time. Our itinerary was documented day by day on a shared Google doc, and tweaked a bit through Q&A up to about a month ahead of departure. Pre-trip, KimKim hosted a phone call with Hiroshi at a mutually convenient time to walk through the whole itinerary and answer questions. Result: Amazing trip.

Hiroshi’s hotel choices were all Japanese-owned hotels, superbly located, and nicely varied, all very high quality and all with epic breakfasts, which made getting out of bed an event to look forward to. Hiroshi made a point of meeting us in person and spending essentially half of his day making sure we were able to find and attend a particular site that was difficult for non-Japanese visitors to negotiate. In every city, transfers/drivers as needed were available and on-time. They lined up superb guides in (Ms. Kyoko in Tokyo, and Mr. Shohei in Kyoto, and Ms. Miyuki in Kawaguchiko); we felt that the guides not only provided key history and cultural insights, but gave us a leg up on a hundred different travel basics & hacks, which gave us the confidence to make our way around on the days (most of them) when we didn’t have a guide. Our time was dramatically more efficient given the foundation they gave us. Hiroshi provided train tickets and explicit use instructions in a nicely organized portfolio, so it was easy to track chronologically through our itinerary, and saved us tons of time figuring out the amazing but rather complex transportation systems. As English (and non-Japanese) speakers, we appreciated their command of both languages. We’ll also note that communication was super easy — they were seemingly available all the time (including weekends) when needed, via WhatsApp, and copious itinerary, contact, and basic travel information was shared through Google docs. That info, coupled with our own use of Apple Maps (for transit and walking navigation) and Google Translate (totally useful in the clutch more than a few times) made for a surprisingly smooth journey through even the largest city on the planet.

Kudos and thanks to the KimKim team and Oshinobi (Hiroshi and Emi) for getting it right at every turn and for helping our family make some great memories.

Melanie did a fantastic job crafting an itinerary that was tailored for what we wanted - Her recommendations for. tours and the scheduling obtaining of tickets made the trip so enjoyable as all we had to do was sit back and enjoy - all the paperwork was done. We wanted to experience many of the outdoor sites and thoroughly enjoyed bike with Flying Wheels. We also enjoy the train up to the Jungfraujoch: - Top of Europe - it was such an amazing adventure ! Melanie clearly knows the secret gems of Switzerland and listened to what we were looking for - The hotel choices were perfect - especially the one in Grindelwald - where we had a balcony and woke up each morning to the Swiss Alps, Glacier and a village that looked like something out of Heidi! They Swiss Caves were incredible - and so interesting to learn about - All the transportation was flawless -

Melanie did an absolute outstanding job - listening and working with us to ensure we had the best vacation ever -which we did! If we needed /wanted to change something due to weather - she was right on it re working so we didnt miss a thing!

Hotel Review

Hotel Kirchbühl Superior

Grindelwald

This hotel is the perfect location - situation in the village - easily walkable to town - the balcony and view cannot be beat

Authenticity & Character

the staff all is dressed is authentic attire -

Location

ability to walk to town

Staff

very helpful

Cleanliness & Comfort

Activity Review

Kayak tour on Lake Brienz

Interlaken

It was so easy to get to and such a fun way to view the Lake and town

Thanks Alfonso and team for booking exactly what we needed for this brief stay. Appreciated having a local agent to confirm our daily details and assist..

Activity Reviews

Private Electric Tuk-Tuk Adventure

Madrid

Good overview of the city to figure out where we wanted to spend more time. Guide was knowledgable and entertaining.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Visit to Madrid’s Local Markets & Tasting

Madrid

Great tour guide - but the tour was different than described. While we did eat well, we didn't learn to make the tortilla as described. More of a history tour with some food stops than markets visit / tasting. But our tour guide was wonderful so we enjoyed nonetheless.

Quality of Experience

Guides, Drivers and Staff

Transport

Kept us in the shade during most of our walking! He really knew Madrid.

Tiago set up a great trip that catered to exactly what my family was looking for. The best part was having a local agent while we were on the trip. He checked on us regularly and provided invaluable local beach expertise and and last minute dinner reservations. We were so thrilled to avoid the crazy crowded beaches and head to what felt like locals only spots. His support definitely enhanced our trip. We had a wonderful time!

I recently enjoyed an unforgettable 10-day journey through Morocco with my daughter, made possible by the exceptional team at KimKim. We had an ambitious itinerary that most agencies dismissed as unrealistic, but KimKim rose to the challenge. While upfront about the long travel days, they delivered a well-paced and exciting plan that included every destination we hoped to visit.
Our trip began in Casablanca and took us through Rabat, the charming Blue City of Chefchaouen, and the historic heart of Fez, where we explored the medina and took part in a memorable cooking class. From there, we ventured into the Sahara for a magical desert experience—complete with a sunset camel ride, ATV adventure, and an unforgettable night under the stars at Merzouga Luxury Desert Camp. Our desert guide, Ali, was both knowledgeable and fun, making the experience even more special.
Next, we relaxed at the beautiful Ksar El Kabbaba in Skoura, where the hotel’s spa offered a perfect retreat. We ended our journey in Marrakesh, where a local guide enriched our exploration of the medina, hammams, and souks.
Visits to carpet vendors, tanneries, and ceramic workshops gave us a deeper appreciation for Moroccan craftsmanship and a few beautiful souvenirs.
Throughout it all, our driver Tayeb was outstanding—safe, insightful, and always helpful. His excellent English and thoughtful guidance elevated every leg of our journey. He consistently went above and beyond to ensure we were comfortable, informed, and enjoying ourselves. We feel that we must return to Morocco just to visit with Tayeb!
This trip not only revealed the beauty and culture of Morocco but also gave me treasured time with my daughter. Every detail was expertly managed, allowing us to truly be present. KimKim’s communication was also excellent—they responded quickly and thoroughly to every question and request. I highly recommend them for a personalized, immersive travel experience.

Hotel Reviews

Le Casablanca Hotel

Casablanca

Beautiful rooms, lovely restaurant, excellent food, gorgeous courtyard

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dar Jasmine

Chefchaouen

Authentic Moroccan hotel. Lots of stairs to climb

Authenticity & Character

Location

Lots of stairs

Staff

Cleanliness & Comfort

Karawan Riad

Fès

Very accommodating staff, lovely breakfast, great location

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Merzouga Luxury Desert Camp

Merzouga

Who can beat luxury tents in the Sahara?

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ksar El Kabbaba

Skoura

Absolutely outstanding hotel Lovely courtyard, great breakfasts A wonderful oasis after the Sahara

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Maison Arabe Hotel

Marrakech

A beautiful courtyard, lovely rooms, accommodating staff

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

ATV Ride in the Dunes of Merzouga

Merzouga

This is one of the highlights of our trip! Such fun!

Quality of Experience

Guides, Drivers and Staff

Transport

My daughter and I just returned from a trip to Belgium and the Netherlands. Two glorious weeks, during which there were absolutely no issues, problems, or disappointments.

Bas, our specialist in the Netherlands, created a perfect itinerary for us. The hotels were wonderful, the activities enjoyable, and well-timed. Bas was available to us by text and phone, and all the guides he suggested were wonderful.

Traveling in a foreign country can be very stressful, and if things go wrong, what can you do but muscle through it. This trip was incredibly well-planned, and everyone was kind and accommodating, making it a breeze.

We told everyone who asked that KimKim is a great company to work with. We will use them again on our next adventure.

Thank you to Bas and all the wonderful humans who helped us.

Our overall experience with the Rutopia (travel planners) and the KimKim tool was very positive. In the end, the 12 days we spent in Mexico were incredible, and the support we received from the Rutopia team while in-country was excellent.

The experiences we selected with the help of our specialist, Diego, provided more authentic and educational activities than we would have chosen on our own. And when we needed to add activities at the last minute, our support specialist, Luz, was quick to help us make the necessary adjustments. Each day was organized for us, with maps, meeting points, and WhatsApp phone numbers, which made it so easy for our family of 6 to be in the right place at the right time.

7 Cenotes, 4 Mayan ruins, countless monkey sightings, 4 distinct towns on the Peninsula, and over 1200 miles driven with very few challenges-all due to the work of the Rutopia team...thank you!

We had a fantastic time! The sites/adventures Marjia coordinated for us to see were perfect, starting with the pick up at the airport after a long flight and taken to the hotel. Jo was such a fun, personable and knowledgeable guide for our private walking tour. Best start to the vacation! The car rental drop off at the hotel for our plitvice day and then truffle hunting made that so easy. Thanks to Marjia for getting tickets and having Daniela waiting for us. Plitvice was so beautiful and truffle hunting and sampling with Daniela an unexpected highlight!!!
Dino with Absolute charter was so good!! He called ahead for times/ticket info to Blue caves then restaurant and lunch later in the day. Snorkeling in a quiet bay he suggested was so fun. Split was beautiful , castle tour was great and so fun to wander through. Dinko was a wealth of knowledge as he drove us through crazy, winding mountain roads to Dubrovnik, with a short stop at salt mines. Interesting! Hotel on the mountain side and view of the sea were breathtaking. Guided tour of Old Town with Jelena was a blast! Marjia, thank you for setting this up, checking in on us during our stay and getting us to/from everywhere! We will definitely use KimKim travel again.

Hotel Reviews

Best Western Premier Hotel Astoria

Zagreb

Everyone was friendly and helpful. Easy walking distance to town

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel More

Dubrovnik

Breathtaking!!!

Authenticity & Character

Everything was 5 star! Cave bar and pools, so nice!

Location

A 10 minute uber ride into city which was great so a bit secluded and away from the busy/crazy of a fun city

Staff

Everyone so helpful and very nice

Cleanliness & Comfort

The best

Heritage Hotel Imperial - Liburnia

Beautiful! Grand old hotel!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Corner

Split

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Clean but just average, totally fine but not amazing

Activity Reviews

Private guided walking tour of Zagreb

Zagreb

Jo was friendly, funny and knowledgeable

Quality of Experience

Guides, Drivers and Staff

Jo was great!

Split Walking Tour with a visit to Diocletian's Palace

Split

A bit hard to find correct entrance because castle is so big but the guide called us and waited while we found our way.

Quality of Experience

Guides, Drivers and Staff

Private full day speedboat tour – Blue Cave, Stiniva Bay, Hvar…

Split

Best time!

Quality of Experience

Guides, Drivers and Staff

Dino was so good! Helped with blue caves tour tickets, arranging lunch and finding a quiet bay to snorkel in

Transport

Scheduled Walking Tour of Dubrovnik

Dubrovnik

Quality of Experience

Guides, Drivers and Staff

Jelena was fun and full of knowledge!

There were a few guides throughout the process. Justine, Margaux, Valentine, Mathilde, Lucie, and maybe others. Valentine provided excellent service and was the main specialist for the trip itself while in France. Lucie and others were able to step in when Valentine was not available. Overall, I was pleased with the services provided even though the trip itself did not exactly live up to the expectations.

Hotel Reviews

Hôtel de Sèze

Bordeaux

The rooms were great. Love the very high ceilings which made the rooms feel more spacious than their small size. We loved the breakfast!

Authenticity & Character

Make sure you include the breakfast, it is that good

Location

This is a great location if you want to be in the heart of Bordeaux

Staff

Quite pleasant, and even wrote down recommendations for souvenir shops nearby

Cleanliness & Comfort

Palais Saleya Boutique Hôtel

Nice

Did not love the location. Very busy street corner, so the room itself was quite noisy even late at night. But the room itself was nicely decorated. Appreciated the modern aesthetic. Kitchen was a bit on the small side but did love the fact it came equipped with a washer/ dryer which came in handy for long travel.

Authenticity & Character

On the flip side, you are in the heart of the old city, so that adds to the "authenticity and character"

Location

Just too noisy. Nothing really can be done about this

Staff

quite helpful during check-in

Cleanliness & Comfort

Roi de Sicile Rivoli

Paris

No AC the first night. We had to leave the windows open which invited a near plague of flying insects. This ruined the entire Paris experience for me unfortunately

Authenticity & Character

Location

A bit sketchy in terms of the location to be honest. But, relatively closeby to the Chapelle, Notre Dame, etc.

Staff

We expected a call from the hotel general manager given the horrible first night which we never received!

Cleanliness & Comfort

Activity Reviews

Bay of Arcachon Day Trip

Bordeaux

The dunes portion of the trip was awesome. We really enjoyed this. Everything else seemed rushed, especially the walking tour. We would have loved a bit more time.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Bordeaux Gourmet Tour

Bordeaux

Our guide was the best. She was extremely knowledgeable. Unfortunately, everything felt a bit rushed because this tour was planned by KimKim to occur right as we got into Bordeaux. This meant we had to rush to get to the hotel from the train station, then find our way to the meeting point. We were all exhausted from the strenuous train ride--so this was the only negative. I wish it was planned a bit better so that we could really enjoy it more.

Quality of Experience

Guides, Drivers and Staff

She was the best.

Transport

Monaco Day Trip via Èze & La Turbie

France

We did not see any value in going to the perfume factory which diminished the time we could have spent in seeing the rest of Eze and La Turbie. Monaco too, we felt that we needed more time.

Quality of Experience

Guides, Drivers and Staff

Transport

Versailles Half-day Small group Tour

Paris

Too short! So much to see. The Palace is amazing and our tour guide was exceptional. I would have loved to spend more time in the gardens. We have to return.

Quality of Experience

Guides, Drivers and Staff

Our tour guide was patient, very knowledgeable

Transport

French Dessert Cooking Class

Paris

Chef Dominique was great. We had a bit of trouble finding the place and so we were late. But overall, a good experience.

Quality of Experience

Guides, Drivers and Staff

Transport

KimKim did not provide transportation to and from the location, so be prepared to figure it out on your own. Not too difficult, but take the bus instead of the Metro

Skip-the-Line Eiffel Tower Summit Tickets

Paris

Not sure what Skei the Line meant because there was still a line. Other than that, a good tour

Quality of Experience

Not clear direction on meeting point and transfer of vouchers for this one. We had to figure out on our own.

Guides, Drivers and Staff

Transport

Have to get there on your own. Not too difficult, but allow enough time for it.

24/7 assistance in case of emergency

France

The Paris experience was not great. We were not satisfied at all with compensation for the first night ruined by no air-conditioning and flying insects. Only $250.00 USD refund was promised (yet to receive). This does not even equate to one night's stay at the Hotel Roi de Sicile.

With the help of our amazing trip planner Adam and our booking agent Summer, my husband and I had our dream trip to Spain a little over a week ago. Adam made the planning experience as easy as possible. He was as excited to plan our trip as we were and made sure to tailor the trip to our needs. We are foodies and enjoyed learning about the the culture and history through the regional foods as we traveled through Barcelona where we took a wonderful cooking class with Juan at Barcelona Cooking after visiting the famous Boqueria Market to do our shopping for Paella. Then it was off to Girona where we fell in love with the old and new parts of the town. Here we met Marc from Girona Food Tours for a private walking tour learning about the unique history of the Catalan language and cuisine. We stayed in one of the most beautiful hotels we had ever stayed in, the Palau Fugit. In Madrid we shopped till we dropped and come home with espadrilles. This is also where we spent some time with Enrique for a private walking tour of authentic food spots filled with stories that has us feeling like locals. Finally landing in Seville, hotel Gravina 51 welcomed us warmly with a beautiful note and something fizzy to enjoy our first night. We ate, we drank, we met beautiful friendly people along the way and our hope is to return again soon. Thank you KimKim for helping make our first trip to Spain a memorable experience for all the right reasons.

Hotel Reviews

H10 Madison Hotel

Barcelona

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Palau Fugit

Girona

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Room Mate Alba

Madrid

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Gravina 51

Sevilla

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Evening Tapas Walk with a Local

Madrid

Quality of Experience

Guides, Drivers and Staff

Transport

Local Market Visit & Cooking Class

Barcelona

Such a great experience with Juan! The cooking class is a must!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Self-Guided Beach Day in Barcelona

Barcelona

The beach was a 15 minute walk from the hotel, great shopping at small boutiques on the way back.

Quality of Experience

Food & Market Tour

Girona

Quality of Experience

Guides, Drivers and Staff

Transport

Private Visit to Madrid’s Local Markets & Tasting

Madrid

Quality of Experience

Guides, Drivers and Staff

Transport

Alcázar Palaces & Gardens Experience

Seville

Quality of Experience

Guides, Drivers and Staff

Transport