Kimkim Trip Reviews

4.8
Based on 16,439 ratings
Read 16,439 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Banff and Jasper
British Columbia | Jun 2 - Jun 10, 2025

Koonj
Koonj S.
Jollyville, TX | Reviewed on Jun 11, 2025
I did not know that our kimkim travel agent was not local. She was in europe. So our conversations we delayed by 7-8 hours. Usually the point person in kimkim is in country. I think for Banf and Jasper in retrospect a travel agent is not needed. The tours were not as active as we wanted. It was sitting on a bus, getting out and looking at sites, and getting back in the bus. I would have liked more guided hikes. It turns out that could have been done as self guided tours. The columbia ice... Read more

I did not know that our kimkim travel agent was not local. She was in europe. So our conversations we delayed by 7-8 hours. Usually the point person in kimkim is in country. I think for Banf and Jasper in retrospect a travel agent is not needed. The tours were not as active as we wanted. It was sitting on a bus, getting out and looking at sites, and getting back in the bus. I would have liked more guided hikes. It turns out that could have been done as self guided tours. The columbia ice fields was good but not great for the price. The helicopter ride kept getting rescheduled everyday due to weather and military exercises and we had to cancel eventually because it was the end of our trip. That is not the fault of kimkim but it would have been better to be interacting with kimkim than the helicopter company. Also our kimkim agent took holiday in the middle of our trip so there was no kimkim agent. We had to interact with the individual tour companies ourselves and than never picked up the phone. And of course we paid all this money to kimkim for turn key service.

Hotel Reviews
Hotel Clique Calgary Airport
Calgary

Great breakfast and service. Great airport shuttle service

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Royal Canadian Lodge
Banff
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Old and dated. Gym is really small.
Becker's Chalets
Jasper

Awesome breakfast and overall experience.

Authenticity & Character
Location
On the river!!
Staff
Cleanliness & Comfort
Room smelled of smoke. But they moved us.
Activity Reviews
Banff Gondola Ride in Summer
Banff Gondola Ride in Summer
Canada

Beautiful experience. Very pretty.

Quality of Experience
Guides, Drivers and Staff
Transport
Evening Wildlife Safari Guided Tour
Evening Wildlife Safari Guided Tour
Canada

We had to do the whole thing from the car. We couldn’t go outside. There’s not a walking tour. Just had us sit inside the bus and listen to the tour guide talked to us.

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Tea at the iconic Fairmont Lake Louise
Afternoon Tea at the iconic Fairmont Lake Louise
Canada

Really expensive. Beautiful place. Quality of the savory snacks was actually low. Quality of the sweet snacks was amazing. Just realize you’re paying a lot of money for OK amount of food not that much

Quality of Experience
Columbia Icefield Glacier Exploration
Columbia Icefield Glacier Exploration
Canada

Amazing experience, but paid a lot of money for this.

Quality of Experience
Guides, Drivers and Staff
Helicopter Flight over the Rocky Mountains
Helicopter Flight over the Rocky Mountains
Banff

This trip kept on getting rebooked because of weather and then one time they had to rebook because of a military exercise in the area. Ultimately, we ran out of time and our trip so we never ended up doing it. They plan on refunding all our money, but it has not been refunded yet.

Quality of Experience
Guides, Drivers and Staff
We had to interact with the helicopter company. Our book guide was not available because they were in a different time zone all the way in Europe
Jasper Planetarium and Telescope
Jasper Planetarium and Telescope
Jasper

It is a lot of lecturing and a lot of talking very little time on the telescopes. Most of the time was people were talking to us about the northern lights and talking to us about asteroids and meteors. We spent very little time on the actual telescopes. And even with that we didn’t really see much.

Quality of Experience
Guides, Drivers and Staff
Maligne Valley Wildlife & Waterfalls Tour & Cruise
Maligne Valley Wildlife & Waterfalls Tour & Cruise
Jasper

Really beautiful. Really knowledgeable guide. We got to hop on a hop off and see a lot of sites. The Boat Tours was not that great. Spent 35 minutes getting to an island. Spent like 15 minutes on the island. And then had to go back for 35 minutes.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clemens Sengwein
Clemens
Clemens Sengwein
Local specialist in Dallas | Replied on Jun 12, 2025
Hi Koonj, Thank you so much for taking the time to share your detailed feedback. We truly appreciate it, and we’re sorry to hear that certain aspects of the trip didn’t meet your expectations. We’d like to offer some clarification: your trip was planned by a local Canadian specialist who is very knowledgeable about the region. At the time of your travel, they were temporarily in Europe, which unfortunately introduced a time zone delay in communications. To mitigate this, our operations... Read more

Hi Koonj,

Thank you so much for taking the time to share your detailed feedback. We truly appreciate it, and we’re sorry to hear that certain aspects of the trip didn’t meet your expectations.

We’d like to offer some clarification: your trip was planned by a local Canadian specialist who is very knowledgeable about the region. At the time of your travel, they were temporarily in Europe, which unfortunately introduced a time zone delay in communications. To mitigate this, our operations support team—based in Canada—was actively on hand during your trip. That said, we fully understand how important real-time, local support is, especially when plans shift or challenges arise, and we're sorry that this wasn't your experience.

Regarding the helicopter ride, you're absolutely right—it was a case of bad luck with the weather and local airspace restrictions. We know how disappointing it must have been to miss that highlight after several attempts. While the weather and military scheduling were out of our control, we agree that it would have been preferable for us to remain your primary point of contact rather than the tour operator, and we're reviewing how to improve this going forward.

We also understand your perspective on the activity mix and the value-for-money ratio. Your comments are very helpful and will be used internally to refine future trip planning—especially for travelers looking for more active, immersive experiences like guided hikes.

Again, thank you for traveling with us and for your honest feedback. We hope to have the opportunity to better serve you in the future with an experience that feels more seamless and personalized throughout.

Warm regards,
Clemens Sengwein
Local Travel Specialist – Canada

A great adventure to Costa Rica
Costa Rica | Jun 3 - Jun 10, 2025

Sascha
Sascha T.
Dallas, TX | Reviewed on Jun 11, 2025

Our family’s adventure to Costa Rica was well planned and executed! All transportation, excursions, and accommodations were prepare ready for us. There was never a time when I felt like it could have gone better! Everyone was incredibly professional, kind and courteous. It was an amazing experience!

Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jun 13, 2025

Hola Sascha,

Thank you so much for your kind words! I'm truly happy to hear that your family's adventure to Costa Rica went so smoothly and exceeded expectations.

It was a real pleasure helping you plan this journey, and I'm so glad everything—from the transportation and excursions to the accommodations—was seamless and memorable. Knowing that you felt well taken care of means the world to me.

If Costa Rica ever calls you back for another adventure, I’d be thrilled to assist again!

Pura Vida!
Bryan Leon,
Serendipity Adventures, Costa Rica🌿

Your team is wonderful !
Italy | Jun 4 - Jun 9, 2025

P
Persis P.
Newark, NJ | Reviewed on Jun 11, 2025
Not sure here to begin :) . I found you on google search and right from start Arianna has been most helpful and timely responses for all. She knew her subject matter and was well versed with all. Your system if great as well as the whattaspp folks who were around 24x7 to answer any questions we had. Every detail was well thought of and the drivers were pleasant and on time. Even when Arianna went on leave she made sure someone else was responding - she kept me updated at all times. Train... Read more

Not sure here to begin :) . I found you on google search and right from start Arianna has been most helpful and timely responses for all. She knew her subject matter and was well versed with all. Your system if great as well as the whattaspp folks who were around 24x7 to answer any questions we had. Every detail was well thought of and the drivers were pleasant and on time. Even when Arianna went on leave she made sure someone else was responding - she kept me updated at all times. Train ticket booking were done and what impressed me most were the details - eg: the train seats were facing in the right direction of the travel. Th accommodation in Mila was ok- would have preferred something a bit more central, but for the budget it was fine. We had to take a lot of cabs from the hotel to places we wanted to see. My husbands health condition we could not take public transportation. One thing you may wish to look into is the walking tour - , it felt much longer and everyone on the tour felt we needed more breaks. It was very long and tiring. The guide was average . Other than that the recommendations were handy to have and helped decide what we should do/ eat etc.. all in all it was an amazing experience. A big thankyou to Arianna and your entire team. I am sure to use your services again when possible.

Hotel Review
NH Milano Corso Buenos Aires
Milan

It was ok the staff were friendly and helpful Location for us could have been more central. It was clean and fine overall.

Authenticity & Character
OK
Location
More central , had to take a lot of cabs so spent more $$
Staff
Helpful and friendly
Cleanliness & Comfort
Good
Activity Review
Milan Last Supper Tour with City Highlights
Milan Last Supper Tour with City Highlights
Milan

It was a very very long walk to this and left us feeling very tired to enjoy this art. Perhaps this can be done in the beginning ? then we had to take cab back to the center..

Quality of Experience
Everyone you worked with were professionals
Guides, Drivers and Staff
Smiling and on time
Transport
Good clean cars
Local specialist: Arianna Zampieri
Arianna
Arianna Zampieri
Local specialist in Italy | Replied on Jun 11, 2025

Hi Persis,
Thank you so much for your kind and thoughtful review!
We're delighted to hear that you appreciated the assistance that our team provided throughout the planning process as well as during your travel experience. We also truly value your constructive feedback regarding the walking tour and accommodation — it’s through comments like yours that we continue to grow and improve.
Looking forward to helping you again on your next Italian journey!
Arianna & the Storywalking Team

The trip was amazing. She really listened to ...
Peru | Jun 1 - Jun 10, 2025

Nima
Nima P.
Florence-Graham, CA | Reviewed on Jun 11, 2025
The trip was amazing. She really listened to what was important for my family and made excellent suggestions. However at times she was slow to respond. Read more

The trip was amazing. She really listened to what was important for my family and made excellent suggestions. However at times she was slow to respond.

Hotel Reviews
Eco Amazonia Lodge
Las Piedras

Amazing lodge. Best staff. Delicious food. Wonderful accommodations

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Innside Lima Miraflores by Melia Hotels International
Miraflores
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tocuyeros Boutique Unaytambo
Cusco
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Andina Premium Valle Sagrado
Urubamba
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
EcoAmazonia  Lodge - Sandoval Lake 2/3
EcoAmazonia Lodge - Sandoval Lake 2/3
Puerto Maldonado
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Shared  Palcoyo Trek: Small group
Shared Palcoyo Trek: Small group
Cusco
Quality of Experience
Food
Guides, Drivers and Staff
O
Transport
Shared Lima City Tour & San Francisco Catacombs
Shared Lima City Tour & San Francisco Catacombs
Lima
Quality of Experience
Guides, Drivers and Staff
Transport
Flight to Puerto Maldonado & EcoAmazonia Lodge - Sandoval Lake 1/3
Flight to Puerto Maldonado & EcoAmazonia Lodge - Sandoval Lake 1/3
Peru
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private tour to the Sacred Valley:  Andean Animals & Pachamanca
Private tour to the Sacred Valley: Andean Animals & Pachamanca
Peru
Quality of Experience
Food
Guides, Drivers and Staff
Transport
EcoAmazonia  Lodge - Sandoval Lake 3/3 & Flight to Cusco
EcoAmazonia Lodge - Sandoval Lake 3/3 & Flight to Cusco
Peru
Quality of Experience
K
Food
Guides, Drivers and Staff
Transport
Shared Cooking Classes Ivanna Lescano  (18:00 - 19:30) w/assistance
Shared Cooking Classes Ivanna Lescano (18:00 - 19:30) w/assistance
Cusco
Quality of Experience
Guides, Drivers and Staff
Transport
Explore  Machu Picchu (Private Guided tour in Machu Picchu) SV Htl
Explore Machu Picchu (Private Guided tour in Machu Picchu) SV Htl
Peru
Quality of Experience
Food
Guides, Drivers and Staff
No
Transport
Private Walking tour to  Sacsayhuaman, Cusco city & San Pedro Market
Private Walking tour to Sacsayhuaman, Cusco city & San Pedro Market
Cusco
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Jun 14, 2025

Hi Nima,
Thank you for your kind words! We're so glad the trip met your family's expectations and that the suggestions were helpful. We appreciate your feedback and will work on improving response times.
Best,
Liz

Anne was so friendly and knowledgeable about ...
Peru | May 31 - Jun 6, 2025

Nathaniel
Nathaniel N.
Denver, CO | Reviewed on Jun 11, 2025

Anne was so friendly and knowledgeable about options that would meet our interests. She was flexible and responsive when we requested to make adjustments to the itinerary. Wonderful to work with!

Local specialist: Anne Godoy
Anne
Anne Godoy
Local specialist in Lima | Replied on Jun 11, 2025

Hi Nate!
Thank you so much for taking the time to share your kind words. It was a real pleasure working with you and crafting a memorable adventure together. I truly appreciated your openness and enthusiasm to explore some of Cusco’s hidden gems.
Hope to see you back in Peru someday — until next time!
Anne

Family Trip to Japan
Japan | May 26 - Jun 9, 2025

M
Margaret O.
Dallas, TX | Reviewed on Jun 11, 2025
First time using KimKim and the service was exactly what we were looking for. Eleanor did an amazing job curating the trip + tours based on our interests. Eleanor checked in every day of our trip and was so helpful when we left a personal item at a hotel -- she coordinated having it sent to our last hotel stay. Our tour guides in Tokyo (Yumi), Kanazawa (Fumi) and Kyoto (Hiroko) were all wonderful. We especially enjoyed our tours in Kanazawa and Kyoto -- both Fumi and Hiroko were so... Read more

First time using KimKim and the service was exactly what we were looking for. Eleanor did an amazing job curating the trip + tours based on our interests. Eleanor checked in every day of our trip and was so helpful when we left a personal item at a hotel -- she coordinated having it sent to our last hotel stay. Our tour guides in Tokyo (Yumi), Kanazawa (Fumi) and Kyoto (Hiroko) were all wonderful. We especially enjoyed our tours in Kanazawa and Kyoto -- both Fumi and Hiroko were so knowledgeable and it felt like a friend was showing us around! We will definitely use KimKim and Eleanor for future travel!

Hotel Reviews
Asakusa View Hotel Annex Rokku

Excellent hotel, great location in Asakusa. Would stay here again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Kanazawa Zoushi
Kanazawa

Our favorite hotel of the trip! The staff was so kind & the location was on a beautiful, quiet street. We loved the suite + amenities - very comfortable & cozy!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Gajoen Tokyo
Tokyo

Wonderful hotel; more remote but enjoyed the spacious room + museum inside the hotel. Wonderful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Wood Takayama
Takayama

We had issues with our initial, but Eleanor and the hotel were quick to move us to a different room! Wonderful amenities and central location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cross Hotel Kyoto
Kyoto

Great hotel & convenient location in Kyoto!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tokyo Highlights Day Tour with Tsukiji Outer Fish Market
Tokyo Highlights Day Tour with Tsukiji Outer Fish Market
Tokyo

Great tour with Yumi!

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Kenrokuen, Kanazawa Castle & Tea Culture Tour
Full Day Kenrokuen, Kanazawa Castle & Tea Culture Tour
Kanazawa

Wonderful tour with Fumi who was our guide for 2 days. Fumi curated our tour based on our interests and shifted to off the beaten path, indoor activities when it started to rain. We highly recommend tours with Fumi!

Quality of Experience
Guides, Drivers and Staff
Transport
Kyoto's Cultural Treasures: Fushimi Inari-Taisha, Nijo Castle and Kinkaku-ji
Kyoto's Cultural Treasures: Fushimi Inari-Taisha, Nijo Castle and Kinkaku-ji
Japan

We had a wonderful 2 day tour with Hiroko. She was very knowledgable and shared so much history on the various sites. Hiroko also adjusted the tour based on our interests which made the tour even more memorable. Hiroko also worked magic taking photos of us without crowds in the background.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Eleanor Chen

Unfortunately this experience with Kim Kim di...
Spain | May 29 - Jun 4, 2025

Halima
Halima N.
Union City, NJ | Reviewed on Jun 11, 2025
Unfortunately this experience with Kim Kim did not mirror my first, which was truly exceptional. Among my complaints, round trip transfers to and from the airport were not included in our itinerary. If transportation is arranged to bring us from our villa to the airport, I would expect transportation back to the airport would be include. Further our coordinator didn’t consult with us regarding our flight from Barcelona to Mallorca. Specifically the luggage restrictions. Two of the guests... Read more

Unfortunately this experience with Kim Kim did not mirror my first, which was truly exceptional. Among my complaints, round trip transfers to and from the airport were not included in our itinerary. If transportation is arranged to bring us from our villa to the airport, I would expect transportation back to the airport would be include. Further our coordinator didn’t consult with us regarding our flight from Barcelona to Mallorca. Specifically the luggage restrictions. Two of the guests traveling ended up paying more than the airfare in round trip luggage fees. Again, this is something that should have been brought up prior to tickets being purchased for us. The local tours we did including Sagrada, walking food tour and the boat day were really great. They were the only aspects saving this trip from less stars. Not sure if I’ll use KimKim again for our next big international girls trip, sadly

Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Jun 12, 2025
Dear Halima.
We are very sorry to read your feedback, and we want to clarify a few aspects so other travelers don´t get confused with your words:
First of all, I´m sorry that the domestic flight company lost your luggage, but as you know, we have been working with them daily until you finally received it back at your house in the USA. This is something out of our control, but we worked hard to obtain it for you, and we made it. Also, as you know, you had a 20 kg checked luggage, and a small...
Read more

Dear Halima.
We are very sorry to read your feedback, and we want to clarify a few aspects so other travelers don´t get confused with your words:
First of all, I´m sorry that the domestic flight company lost your luggage, but as you know, we have been working with them daily until you finally received it back at your house in the USA. This is something out of our control, but we worked hard to obtain it for you, and we made it. Also, as you know, you had a 20 kg checked luggage, and a small handbag included in your internal flight, and we told you about it in the day-by-day we sent to you one month before you had your flight, so you had plenty of time let us know if you needed and extra luggage with you.
Second, .We built the trip plan together, which means including hotels, transfers, and activities for you, and once you agreed with ALL the elements contained, we sent a budget. In this building process, YOU NEVER mentioned you wanted to include those transfers, so I don´t understand your complaint. Some travelers want them, and some others don´t. The value of kimkim is the customized working method we use with travelers, and that´s what we did with you, as with other travelers.
Also, as you know, we offered you a rental car, but you mentioned that you prefer not to drive, and instead have taxis to move from your villa in Mallorca, so sorry, but your words are not accurate.
And finally, with NO EXTRA cost for you, we paid and booked other services like the Terrace at Sercoltel Hotel. It was a shame that you couldn´t go because of the lost luggage, but there we were offering extra services with no extra cost.
As I said to you before, I´m very sorry that the domestic flight company lost your luggage, but this is out of our control.
On the other hand, I´m so glad we finally could get it for you at your house in the USA.
We wish you the very best, and I´m sure that once you calm down your anger, you´ll have the chance to continue enjoying travelling around the beautiful world.
Thanks for your time & warm regards!

I think overall the trip was really well plan...
Portugal | May 27 - Jun 5, 2025

Mili
Mili K.
Dallas, TX | Reviewed on Jun 10, 2025
I think overall the trip was really well planned. Joao was very available and even helped arrange a gift for my son for his birthday. I would have preferred to stay in Cascais rather then Lisbon and just take trips day to Lisbon sites from Cascais as one night in Cascais felt too short-was a very lovely place. Evo and Carlos were both excellent drivers, super friendly, and great with my kids! They both went above and beyond. Carlos even parked at the airport to help us with our luggage... Read more

I think overall the trip was really well planned. Joao was very available and even helped arrange a gift for my son for his birthday. I would have preferred to stay in Cascais rather then Lisbon and just take trips day to Lisbon sites from Cascais as one night in Cascais felt too short-was a very lovely place. Evo and Carlos were both excellent drivers, super friendly, and great with my kids! They both went above and beyond. Carlos even parked at the airport to help us with our luggage and was patient with us when we overslept! Everyone was very nice. The only issue I had was at Cascade wellness resort with the showers not draining properly. My main feedback would be I wish there was more transparancy in the individual cost of each items rather then being bundled together. The cooking class, boat tours, winery were all wonderful. Sara did a fantastic job with the walking tour of Porto. Joao and his team were always very available on what's app whenever we had a question. Overall, I really appreciated the seamlessness of the trip!

Hotel Reviews
Hotel Cascais Miragem
Cascais

Very very nice hotel! Wish we could have spent more time here.

Authenticity & Character
Location
Staff
Front desk staff seemed a bit confused.
Cleanliness & Comfort
Hotel Britania Art Deco
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Condes de Azevedo Palace
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cascade Wellness Resort
Lagos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
rooms were a bit run down
Activity Reviews
Two-Hour Private River Cruise in the Picturesque city of Porto
Two-Hour Private River Cruise in the Picturesque city of Porto
Porto

Stunning views. Wish we had known there would be little food on this as by the time we ended and got back was almost 10 pm and we were starving.

Quality of Experience
Guides, Drivers and Staff
Transport
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

Carlos did an amazing job with this tour and catered to our preferences.

Quality of Experience
Guides, Drivers and Staff
Transport
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal

This winery was absolutely beautiful!

Quality of Experience
Guides, Drivers and Staff
Transport
Farewell
Farewell
Lisbon Int. Airport (LIS)

Carlos did a wonderful job picking us up on time and giving us tricks for getting through the crazy Lisbon airport.

Embark on a Flavorful Cooking Class with a Meal at the Farm
Embark on a Flavorful Cooking Class with a Meal at the Farm
Portugal

It was really nice how they catered to our vegetarian preferences. Food was yummy and was a fun experience!

Quality of Experience
Food
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jun 11, 2025

Hi Mili,

Thank you so much for your thoughtful feedback. I’m really glad to hear that you enjoyed the trip overall and that everything felt seamless. It was a pleasure to help make your son’s birthday special (Let's Go Sporting)! I’ll be sure to pass along your kind words to Evo, Carlos, and Sara — they’ll be so happy to hear it.

Cascais is indeed a lovely spot, and I appreciate your note on that. We’re grateful you chose to travel with us and hope to welcome you back to Portugal again soon!

Your friend in Portugal - João

Very good experience
Norway | May 26 - Jun 8, 2025

Beth
Beth G.
Newark, NJ | Reviewed on Jun 10, 2025
While "amazing" is a very high bar, kimkim and our local specialist Mar definitely deserve a solid "very good" rating. Mar was highly responsive and provided useful insights into Norway. We appreciate that she was open to our suggestions to book Oslo and Bergen hotels that met our high standards. I love that kimkim's technology allowed us to see all communications and provided pictures and commentary about where we were going and a detailed itinerary. What worked perfectly were all hotel,... Read more

While "amazing" is a very high bar, kimkim and our local specialist Mar definitely deserve a solid "very good" rating. Mar was highly responsive and provided useful insights into Norway. We appreciate that she was open to our suggestions to book Oslo and Bergen hotels that met our high standards. I love that kimkim's technology allowed us to see all communications and provided pictures and commentary about where we were going and a detailed itinerary.

What worked perfectly were all hotel, train, funicular and cruise bookings and drivers meeting us at the Oslo airport and our Kirkenes hotel. Bjorn, our excellent Oslo tour guide, was engaging and knowledgeable. We really liked our Bergen Food & Culture Walk and the King Crab Safari in Kirkenes.

As 2 members of our group of 4 have mobility issues, it was challenging to change in Myrdal to the Flam train and to negotiate the ferries between Flam and Balestrand and Balestrand to Bergen. Perhaps because our group has taken luxury cruises in the past, we were somewhat disappointed in the Havila cruise. That said, we recognize that Havila and Hurtigruten are the primary operators for coastal voyages, and I don't believe either are noted for fine dining and highly personalized service.

While not at the level of the "bespoke" trips we've taken in the past, we enjoyed working with Mar and appreciated her insights and suggestions and willingness to accept feedback. I have a feeling that kimkim's ideal client is a younger, more active traveler than our group of 74 to 80 year olds, but I would definitely consider kimkim for future travel.

Hotel Review
Amerikalinjen
Oslo

On every level, this is a standout hotel! To start, it's located a short walk from the Central Train Station, making it convenient for travel to/from the airport and other Norwegian cities. The staff is exceptional - helpful, knowledgeable and fluent in English. When I told the front desk person that we had to leave early to catch the 5:40 am train to the airport, she said the hotel would prepare a takeout breakfast for us. That breakfast included juice, fruit, cookies, a veggie bagel for me and a smoked salmon bagel for my husband, utensils and napkins. Our room had a comfortable king size bed and beautiful bathroom with large towels and bathrobes. As someone who has to go to the bathroom during the night, I so appreciated the light that goes on automatically under the sink. Breakfast is exceptional, with considerable variety and high quality choices. Lastly, we enjoyed drinks at the bar expertly prepared by a bartender who is actually a Greek doctor. If you want a superbly staffed and located hotel in Oslo, look no further than the Amerikalinjen.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mar Quiñones

I still think of my trip, review my pictures....and smile,
Portugal | May 21 - Jun 3, 2025

Carlos
Carlos G.
Flagami, FL | Reviewed on Jun 10, 2025
I still think of my trip, review my pictures, and share stories with anyone that'll listen! The attention to the details by Tiago was extraordinary. The app we received had all the details we needed for our trip, a fantastic online tool and reference instead of carrying paper records. I made the mistake of looking for answers online for a couple of specific thing, that had I thought about it, Tiago would have given me the answers. One: how to dress in Portugal? The site I visited was way... Read more

I still think of my trip, review my pictures, and share stories with anyone that'll listen! The attention to the details by Tiago was extraordinary. The app we received had all the details we needed for our trip, a fantastic online tool and reference instead of carrying paper records. I made the mistake of looking for answers online for a couple of specific thing, that had I thought about it, Tiago would have given me the answers. One: how to dress in Portugal? The site I visited was way off, and when I mentioned to Tiago, he sweetly gave the truth about how to dress for each location on our itinerary. Porto was our first stop, and what a beautiful city. We ventured down south to the Algarve and returned to Lisbon for our departure home. The Douro Valley, Guimaraes, Tomar, Evora, Lagos, Tavira, and so many other stops. We had 14 beautiful days in Portugal, it's a beautiful country, with lovely people, and fantastic food. And it's all thanks to the expertise and love Tiago has for his country. I'm so glad I didn't travel or plan blindly, I may have missed all the beauty Tiago exposed to us, We plan on going back....soon. Even hopes to find a second home in Lagos.

Hotel Reviews
NH Collection Porto Batalha
Porto

In the heart of Porto, a stylish boutique hotel, comfortable accommodations, lovely breakfast, and friendly and helpful staff. Shower was not great, had to worry about water running out of the shower stall, design was not smart.

Authenticity & Character
Charming, well designed. Elevators in all of Portugal are way too small.
Location
Everything was either uphill, or downhill from here. A lot of walking, but we got tons of steps in.
Staff
Classy, friendly, engaging, sweet people.
Cleanliness & Comfort
Stunning. Room was spotless and well cared for.
Casa dos Ofícios Hotel
Tomar

Vasco was so special. What a pleasant young man! When he explained his name was like Vasco da Gama, I misunderstood and thought he was actually a descendant! What great laughs we had at my expense. Great sleep at night. We did it all. Restaurants nearby, great stores, the history here is abundant. The staff friendly, delicious breakfast. The shower here was the best of all the hotels we stayed.

Authenticity & Character
Charming
Location
Near to restaurants and shopping. Some traveling, if you like walking, that too! More hilly roads to climb and descend
Staff
Engaged, kind, helpful
Cleanliness & Comfort
Focus and beauty, comfort, and peace.
MouraSuites Hotel
Largo da Porta de Moura, 7000-647 Évora, Portugal

The photos on their website show the more glamorous rooms. Ours was small, but comfortable. It wasn't bad, but not beyond the average.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Marina Rio
Lagos

Location, location, location. At the Marina, but our room faced the bus terminal in the back, Luckily, we didn't spend too much time in our room. The staff were kind, professional, and helpful.

Authenticity & Character
Small breakfast room. Ramps on both sides of the entry were long and steep. They did have a power seat lift. The stairs were a lot to climb into a hotel. Just not a good design. Pay to park at the corner, convenient.
Location
It was at one end of the Marina, but the local attractions, restaurants, and shops were close. Very touristy and crowded when we were there. We weren't unhappy to leave and move to the next location.
Staff
Good service.
Cleanliness & Comfort
You could hear the noise in the halls. Weird design. It felt stark and cold. No warmth to the design. Oh, and get this. Not a single trash can at the entrance, lobby, or restaurant. The public restrooms were hidden behind a camouflaged door in the wall. Trying too hard to be cool.
Hotel Britania Art Deco
Lisbon

OMG! The best of all the hotels. Don't get me wrong, every hotel that was selected for our trip was classic, different, and comfortable. I just pointed out certain 'observations' on which they could approve. But Hotel Britania was a true historic and awesome hotel. Omar, Patric, Jose, and the dining room staff were so kind, engaged, and made our stay so memorable. We will be coming back here.

Authenticity & Character
Such wonderful dedication to retaining the character and history.
Location
Close to shopping, restaurants, and high end shopping.
Staff
Loved them all! Wish I had gotten the names of the others we met there.
Cleanliness & Comfort
You will love this place. Here too, the elevator is tiny.
Activity Reviews
Rabelo Boat Tour
Rabelo Boat Tour
Portugal

Wild boat ride. The two person boat team were great!

Quality of Experience
Guides, Drivers and Staff
Transport
Visit to a Cork grove or olive oil Estate
Visit to a Cork grove or olive oil Estate
Portugal

What a pleasant surprise on a tour focused on landmarks and history, an Olive Grove Visit. The beauty of the Olive Trees, especially the one that well over 2,000 years old.

Quality of Experience
Guides, Drivers and Staff
Azulejo Tile Workshop
Azulejo Tile Workshop
Lisbon

I wish I was more artistically inclined. Some in the class were more talented. But it was still a great time, and we brought home our own creations,

Quality of Experience
Guides, Drivers and Staff
Transport
We took an Uber here.
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Jun 12, 2025

Meu caro amigo Carlos!

Thank you so much for your words. I still recall very fondly the time we spent in the car because of the kids' festival in Cascais. And I start with this because it really left an impression on me. The way you spoke about your beloved ones (people and animals!!) was rather touching. I told you that I had goosebumps at a certain stage. And I told Tom the same.

I'm very happy that you enjoyed your trip and I hope to go visit you in the Algarve!!!

And I'm sorry for the longer walks!!!

All the best,

Tiago

Croatia, Bosnia & Herzegovina Tour
Croatia | May 22 - May 30, 2025

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Mary A.
San Jose, CA | Reviewed on Jun 10, 2025
Bruno was amazing in helping me plan the trip with quick responses and timely suggestions. The whole tour was quite smooth and very enjoyable. All of the hotels booked were in excellent locations - near all the major sights so it was convenient to explore on our own. Overall it was a great trip and thoroughly enjoyed our time in Croatia and Bosnia&Herzegovina. Hope to visit again someday and explore more places. Read more

Bruno was amazing in helping me plan the trip with quick responses and timely suggestions. The whole tour was quite smooth and very enjoyable. All of the hotels booked were in excellent locations - near all the major sights so it was convenient to explore on our own. Overall it was a great trip and thoroughly enjoyed our time in Croatia and Bosnia&Herzegovina. Hope to visit again someday and explore more places.

Hotel Review
Hotel Marul
Split

Hotel was centrally located and close to major areas. However the room we were given was the top most floor with slanted ceilings and so we get hitting our heads on the ceiling. Otherwise it was a nice room - quite spacious and clean.

Authenticity & Character
Location
Close to all the major areas
Staff
Very accommodating and helpful
Cleanliness & Comfort
Clean and spacious rooms
Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on Jun 11, 2025

Hi Mary

I'm glad to hear that you had a great time in Croatia.

Thank you very much for your feedback! I am happy to hear that I was able to fulfill your wishes and that you had a great time in Croatia.

It was a pleasure to arrange the trip for you and to meet you and your parents in Zagreb.
Hope you took some lifelong memories from Croatia, and it was a pleasure to work with you on the trip.

Hope to stay in touch!

Many regards.

Bruno

Perfect Ireland trip with kids
Ireland | May 31 - Jun 9, 2025

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Christyna L.
Los Angeles, CA | Reviewed on Jun 10, 2025
Svetlana was amazing to work with and planned the most perfect Ireland vacation for us. We were there to celebrate my mom's retirement from teaching (40 years in education!) and we got a taste of everything! There were so many places that we never would have thought to even check out and because of Svetlana's expertise, we were able to experience them. Our daughter's (3 & 5) had the best time at the beaches. Inchydoney beach was one of their favorites. We got so lucky with a beautiful day and... Read more

Svetlana was amazing to work with and planned the most perfect Ireland vacation for us. We were there to celebrate my mom's retirement from teaching (40 years in education!) and we got a taste of everything! There were so many places that we never would have thought to even check out and because of Svetlana's expertise, we were able to experience them. Our daughter's (3 & 5) had the best time at the beaches. Inchydoney beach was one of their favorites. We got so lucky with a beautiful day and they had so much fun playing in the sand. She also booked us a visit to a Pet farm where we got to see baby goats and other animals. One of our highlights was going to see a Sheep dog and Sheering demonstration. The guide was so great with our girls and he even brought out a special baby sheep for out daughters to bottle feed, they loved it!

All of the accommodations that Svetlana booked for us were wonderful. We absolutely loved the Cahernane house, the staff there was wonderful and the breakfast was delicious. It wasn't too far from town and an easy walk to restaurants and shopping. Our other favorite was the Lodge at Ashford Castle. We loved walking the grounds and enjoying the beauty around us. The staff was very welcoming and again, the breakfast was top notch.

I can go on and on and on about how wonderful our vacation was and how beyond helpful Svetlana was before and during our trip. We were nervous to do such a big trip in a foreign country with our young daughters, but working with Svetlana made it so easy. She took care of everything and even my husband said how nice it was to have everything taken care of before we got there. We just showed up to our hotels or to our excursions with our confirmation numbers and never had a problem. It honestly made things so easy.

We are so grateful and will be talking about this trip for years to come!

Hotel Reviews
Davenport Hotel
Dublin

The area was great and walkable. The staff was friendly and the breakfast was delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The rooms were very spacious. Plenty of room for all of your things
Clayton Hotel Cork City
cork

The rooms were nothing special, just a regular room. Our girls did love that they each got their own twin bed. The location was amazing with the pubs and restaurants right around the corner. Very easy to walk. The staff was nice and the breakfast was decent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cahernane House Manor Hotel
Killarney

Absolutely loved this hotel! The rooms were gorgeous and the staff was beyond amazing and they were so friendly to our girls. The breakfast was delicious and we loved that we got to order something hot to go along with the yogurt and baked goods. Our girls loved running around on the grounds and seeing the deer that were just hanging around right by. It was an easy 20 minute walk into town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Lodge at Ashford Castle
Cong

This hotel was simply amazing. The location is gorgeous and the staff is very welcoming and helpful. We stayed in a Junior suit that was two stories and it was the best for a family. The breakfast was one of the best we had while on our vacation in Ireland. I wish we would have known more about the hotel before our trip and would have booked an extra day just to enjoy all the the hotel has to offer.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Samuel Hotel
Dublin

It was a good hotel and a great place for a night. It was nice that the local transit had a stop right behind it which made it easy to get to and from without having to move our car. The parking for the car was a bit out of the way and took a while to get too and from. The elevators were not so convenient. You needed your room key to activate it each and every time and if you got in without using it, there were not buttons to get you to the floor you needed to go. The staff was friendly and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sheep Dog & Shearing
Sheep Dog & Shearing
Ireland

I can't remember his name, but the owner of the farm was so welcoming and informative. He was so great with our girls as well. They loved getting to bottle feed the baby sheep and had so much fun walking around with them in the little area we were in. The setting is absolutely beautiful as well.

Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Dance, Music & Dinner
Traditional Dance, Music & Dinner
Dublin

Not sure how we got so lucky, but we were seated right up front against the stage. We were a little worried that it was going to be too late or too long for our girls, but they wanted to stay the whole time and loved watching the dancers. It was a great way to end our trip.

Quality of Experience
Food
Nothing special, but it was nice that they had a kids menu.
Guides, Drivers and Staff
Transport
Local specialist: Svetlana Frolova

Our trip to Portugal was amazing. Everything ...
Portugal | Jun 1 - Jun 8, 2025

Mikhail
Mikhail M.
Canada | Reviewed on Jun 10, 2025
Our trip to Portugal was amazing. Everything worked as a charm, except one thing, otherwise Coraima would get a 5 star review for sure. In Lisbon, the hotel was great, in the city center and close walking distance to everything. All trips booked in Lisbon were excellent. A transfer from Lisbon to Porto was very professional, Cesar contacted us ahead of time, pinpointed a pick up spot and was waiting for us there 10 min before. He stopped in Obidos and Nazare and arrived in Porto to our hotel.... Read more

Our trip to Portugal was amazing. Everything worked as a charm, except one thing, otherwise Coraima would get a 5 star review for sure. In Lisbon, the hotel was great, in the city center and close walking distance to everything. All trips booked in Lisbon were excellent. A transfer from Lisbon to Porto was very professional, Cesar contacted us ahead of time, pinpointed a pick up spot and was waiting for us there 10 min before. He stopped in Obidos and Nazare and arrived in Porto to our hotel. Now the hotel chosen by Coraima in Porto was gorgeous, but outside of city center and required 20 min ride by Uber or Taxi to any meeting point we had. Everything else that Coraima did was excellent, the location of this hotel in Porto is the only reason why she did not get the 5 star. However, she did prepare a video of how to use kimkim app, very helpful. All other tours and transfers worked perfectly. Our previous Italy trip through kimkim was better than amazing due to concierge services of Italian kimkim rep. This time we did not have this, Coraima was the point of contact and she was in kimkim office in USA (different time zone). I think the hotel issue would not be there if local Portuguese agent booked it, not USA agent from kimkim office in Colorado. I am a Canadian, booking in high US dollars only because of kimkim local contacts. I would come back to kimkim only if next time I have a local agent doing all the bookings and have a local concierge for the quick resolution in local time zone, should the issue come up.

Hotel Reviews
Lisbon Wine Hotel
Lisbon

Awesome hotel, even better location, walking distance to everywhere you want to be. Service is out of this world, custom omelet for breakfast. On the negative side, the bar is very expensive and not consistent. The same drink was 15 and next time 19 euro, where in restaurant 50 meters away was 7 euro. Also the hotel in in pedestrian only zone, so required 50-100 meters walk for a taxi pick up, drugging your luggage. Still, I would not hesitate to stay there again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pestana Douro Riverside
Porto

This ultra modern hotel is gorgeous, has beautiful river views, pool and spa. It is perfect if you need rest and relaxation. But if you are a tourist visiting Porto for the first time, it is outside of city center, 20 min cab or uber ride and has nothing around it. You are contained to eat and drink there.

Authenticity & Character
Ultra modern
Location
It is outside of city center.
Staff
Cleanliness & Comfort
Activity Reviews
Private Pena Palace & Sintra Village Half Day Trip
Private Pena Palace & Sintra Village Half Day Trip
Lisbon

Fantastic trip, great guide. The restaurant of the main road that the guide had suggested as authentic was the most expensive meal we had in Portugal.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Food Walk
Private Food Walk
Porto

Ana was incredible, made this experience to remember.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Tuk-Tuk Experience Along the 28 Tram Route
Private Tuk-Tuk Experience Along the 28 Tram Route
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Private transfer from {{start_location}} to {{end_location}} with stops in Óbidos and Nazaré
Private transfer from {{start_location}} to {{end_location}} with stops in Óbidos and Nazaré
Portugal

Cesar was excellent, punctual, on time, helpful, wearing a suit and a tie. His car was clean, had water and luxurious. Only one misstep, he talked too much about his family values, making it difficult to concentrate on something else. Otherwise, flawless.

Quality of Experience
Guides, Drivers and Staff
Transport
Private City Highlights Walk
Private City Highlights Walk
Porto

I can't tell much about it as my wife was robbed at the start of this tour. Our guide Ana was amazing though, went with us to police station and otherwise gave us comfort.

Guides, Drivers and Staff
Local specialist: Coraima Yañez

KimKim crafted outstanding vacationin Morocco
Morocco | May 22 - Jun 3, 2025

B
Bob B.
Canada | Reviewed on Jun 10, 2025
Hakim was very professional, listened to suggestions and crafted a magnificent two week vacation in Morocco. Great job Read more

Hakim was very professional, listened to suggestions and crafted a magnificent two week vacation in Morocco. Great job

Hotel Reviews
Riad Kalaa 2
Rabat

Located within the medina was a great way to start the vacation. As a riad there are no outside windows but a great internal courtyard with fountain and garden

Authenticity & Character
Location
Well situated
Staff
Cleanliness & Comfort
Dar Jasmine
Chefchaouen

Great views over the blue city. Ideal watching the sun go down. This hotel is a top 168 step climb. Donot worry the porters are great

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad El Yacout
Fès

An amazing hotel just outside the media.

Authenticity & Character
A charming hotel
Location
Staff
Great friendly staff
Cleanliness & Comfort
Riad Madu Desert Camps
Merzouga

Surprisingly not my favourite

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Perle du Dadès
Boumalne
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kenzi Basma Hotel
Casablanca

A typical city hotel, nothing special

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Ksar Ighnda
Ait Benhaddou
Authenticity & Character
Location
Great location with magnificent views
Staff
Cleanliness & Comfort
Riad Kniza
Marrakech

Just an outstanding riad

Authenticity & Character
Location
Just within the median with good access
Staff
Cleanliness & Comfort
Villa de l'Ô
Essaouira
Authenticity & Character
Location
Good location just within the medina close to the attractions
Staff
Cleanliness & Comfort
Activity Reviews
Hassan II Mosque Tour
Hassan II Mosque Tour
Morocco

Great introduction to Morocco

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Meknes & the Roman Ruins of Volubilis
Day Trip to Meknes & the Roman Ruins of Volubilis
Fes
Quality of Experience
Guides, Drivers and Staff
Transport
Guided 4x4 Desert Adventures in Erg Chebbi
Guided 4x4 Desert Adventures in Erg Chebbi
Morocco

An interesting tour

Quality of Experience
Guides, Drivers and Staff
Transport
Food Tour & Local Gastronomy
Food Tour & Local Gastronomy
Morocco

A great introduction to the way of life in Marrackesh

Quality of Experience
Guides, Drivers and Staff
Transport
Morning Guided Tour in Rabat
Morning Guided Tour in Rabat
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour in Fes
Guided Tour in Fes
Fes

The tour guide made the experience

Quality of Experience
Guides, Drivers and Staff
Transport
Morning Guided Tour in Chefchaouen
Morning Guided Tour in Chefchaouen
Morocco

This tour was OK

Quality of Experience
Guides, Drivers and Staff
Transport
Cooking Workshop & Local Food
Cooking Workshop & Local Food
Morocco

Miriam at Cafe Clock made this experience for us as we celebrated a landmark wedding anniversary

Quality of Experience
Guides, Drivers and Staff
Transport
Fes to Merzouga Sunset Camel Ride and Overnight in the Desert via Ifrane, Azrou, Midelt & Erfoud
Fes to Merzouga Sunset Camel Ride and Overnight in the Desert via Ifrane, Azrou, Midelt & Erfoud
Morocco

Always fun riding a camel in the sahara

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Merzouga to Boumalne Dades via Tinghir & Todra Gorge
Merzouga to Boumalne Dades via Tinghir & Todra Gorge
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Guided Tour in Essaouira
Afternoon Guided Tour in Essaouira
Essaouira

The fishing port was great to see up close

Quality of Experience
Guides, Drivers and Staff
Transport
Boumalne Dades to  Aït Benhaddou via Ouarzazate
Boumalne Dades to Aït Benhaddou via Ouarzazate
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Travel to Casablanca via the Atlantic Coast & Portuguese Ports
Travel to Casablanca via the Atlantic Coast & Portuguese Ports
Morocco

The driver took the inland route

Quality of Experience
Guides, Drivers and Staff
Transport
Aït Benhaddou to Marrakech via Tizi n'Tichka Pass & the High Atlas Mountains
Aït Benhaddou to Marrakech via Tizi n'Tichka Pass & the High Atlas Mountains
Morocco

A fascinating drive

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour in Marrakech
Guided Tour in Marrakech
Marrakesh

An incredible place

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Hike in Imlil Village, Return to Marrakech
Full-Day Hike in Imlil Village, Return to Marrakech
Morocco

A great way to get out and experience totally different scenery. A great family host for lunch

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Essaouira & Argan Oil Tour
Transfer to Essaouira & Argan Oil Tour
Morocco

A pleasant drive and stopping at the womens cooperative that explained how argan oil was interesting

Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Hammam & Massage
Traditional Hammam & Massage
Morocco

Great experience the scrub certain loosens some dead skin.

Quality of Experience
Guides, Drivers and Staff
Transport
Morning Guided Tour in Casablanca
Morning Guided Tour in Casablanca
Morocco

A great way to finish the vacation

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Jun 12, 2025

Salam Bob,

Thank you so much for your kind words!

It was a pleasure planning your Morocco trip, and I'm thrilled to hear you enjoyed it. I appreciate all your invaluable comments on each service, from the accommodations, guided tours, to the activities.

Wishing you many more fantastic adventures and looking forward to working again soon with you, Bob!

Best,
Hakim

Our French family vacation.
France | May 22 - May 30, 2025

M
Mallory S.
Kansas City, MO | Reviewed on Jun 10, 2025
This was our first time using a planning service like this, and it will not be our last. The process was so smooth, the hotels were wonderfully picked, and the guides were amazing. Everything about this was perfect and simple. Lise directed us to unique locations that we would not have chosen otherwise. I honestly cannot imagine a better trip! Read more

This was our first time using a planning service like this, and it will not be our last. The process was so smooth, the hotels were wonderfully picked, and the guides were amazing. Everything about this was perfect and simple. Lise directed us to unique locations that we would not have chosen otherwise. I honestly cannot imagine a better trip!

Hotel Reviews
Hôtel Le Tourville Paris
Paris

Great location! The family room gave everyone some space and the view of the Eiffel Tower from the bathroom was a surprising bonus!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Le Pélican
Annecy

A perfect location in Annecy. The pool and the restaurant were a great addition.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chalet Hotel le Prieuré
CHAMONIX MONT BLANC

Great location and beautiful views

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Louvre Museum Private Tour
Louvre Museum Private Tour
Paris

We all agree that this was our most favorite tour that we took. Emmanella was absolutely fantastic and kept our kids engaged for the whole tour. She gave us all the details we needed without spending too much time in each room. We all learned so much and still talk about her often. Could not recommend her more!

Quality of Experience
Guides, Drivers and Staff
Farm visit
Farm visit
Annecy

This was another favorite of ours. The location was absolutely gorgeous and learning about the cheese process was so fun. Getting to taste the cheese and drink the local wine at the end of the tour was an added bonus.

Quality of Experience
Guides, Drivers and Staff
Transport
lol
Enchanting Lake Annecy Private Boat Tour
Enchanting Lake Annecy Private Boat Tour
Annecy

We loved this day and loved being out on the water. It was the perfect way to spend the afternoon. We brought a bottle of wine as we cruised around the gorgeous lake and even jumped in.

Quality of Experience
Guides, Drivers and Staff
Exclusive Day in Chamonix - Mer de Glace
Exclusive Day in Chamonix - Mer de Glace
France

This was another great day. The train was fun and offered amazing views in the mountains without having to climb them. Our guide was wonderful and went above and beyond to make sure we were happy. The glacier was closed for the month of May, but still so happy that we went up and got into the mountains. Our lunch in town was one of our favorites of the whole trip.

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Lise Troulier

Best Trip Ever - Hands Down!
Iceland | May 24 - Jun 3, 2025

Rick
Rick Y.
Chicago, IL | Reviewed on Jun 10, 2025
Our family trip to Iceland was the best family vacation we have ever experienced and I give kimkim all of the credit for making it happen smoothly. I can't thank Noga (our local specialist), enough for her skillful, end-to-end planning that allowed us connect all of the dots on a 10-day itinerary that included six hotels, pre-reserved daily activities (i.e., Kayaking, Rafting, Horseback Riding, Whale Watching, etc.) and included self-guided experiences aligned with our family... Read more

Our family trip to Iceland was the best family vacation we have ever experienced and I give kimkim all of the credit for making it happen smoothly. I can't thank Noga (our local specialist), enough for her skillful, end-to-end planning that allowed us connect all of the dots on a 10-day itinerary that included six hotels, pre-reserved daily activities (i.e., Kayaking, Rafting, Horseback Riding, Whale Watching, etc.) and included self-guided experiences aligned with our family interests.

Logistics couldn't have been better. We circled Iceland on the "Ring Road" with extended stays in locations that allowed us to see what we wanted to see (and do). We knew we wanted to be outside as much as possible to see the incredible, natural wonders Iceland serves up around each turn. The hotels and outfitters kimkim chose to facilitate our accommodations and adventures were superb. Everyone was friendly, insightful and you could see they enjoyed being in the business they were in, whether it was hospitality or adventure guides. Usually, I am the master planner on our family trips, but Noga was excellent in conducting high-level planning to capture wishes and expectations, price range, allocation of time, and then detailed planning took place. This part of the process was extremely informative, completely collaborative, and left me in the driver's seat to make final decisions. Kimkim did all of the planning legwork that is essential in planning a successful vacation experience, particularly in a country I knew nothin about. The ROI (return on investment) with kimkim was extremely high for me. You can measure that in the satisfaction of of everyone participating in the trip, which for me was my family. My reputation as being awesome Dad is still intact.

Because of Noga and the kimkim team (Carina for sure), I intend to use kimkim again on a future international trip we are considering.

Hotel Reviews
The Greenhouse Hotel
Hveragerdi

Wonderful in-town setting that was clean, cozy and comfortable. We arrived to late too sample dinner but the breakfast buffet the next day was excellent, and the staff were very friendly and accommodating. We only stayed one night. We felt this was one of the better hotels on our 10-day trip, and would stay here again.

Authenticity & Character
Open atmosphere in the main common areas. Not commercial or gaudy. Exuded one-of-a kind identity versus being institutional.
Location
We arrived relatively late in the day given all of the activities and sights we experienced earlier. Location kept us on our primary route and was a great first stay. We were given a warm, friendly greeting by the reception,
Staff
They seemed really glad to see us and everyone was able to converse in English which was greatly appreciated.
Cleanliness & Comfort
Hótel Jökulsárlón - Glacier Lagoon Hotel
Hofn

A great, secluded location near the coast and right off the Ring Road that provided contemporary charm and elegance. While we were unable to take advantage of internal services such as hot tub, pool, and sauna due to our time constraints, it was clear guests were enjoying all of them. Dinners were elegantly prepared and catered to a broad set of tastes and preferences. We were able to save time by having a breakfast to go option that allowed us to select various food items and take in the car. Views of the glacier outside our hotel room were fantastic. Hotel exuded more upscale in terms of services and furnishings. Would definitely revisit again.

Authenticity & Character
Seclusion and elegance.
Location
Isolated yet easy to reach. Setting retained a sense of wilderness versus town-like. If you plan to spend several days in an Iceland Hotel this is the one to choose. Well positioned to see sights and do things.
Staff
There was a waiter we had for dinner who was from Spain and I believe his name was Antonio. He was quite friendly, humorous and helpful.
Cleanliness & Comfort
Berjaya Hotel Mývatn
Mývatn

Arrived late, missed dinner and nothing was available in town. That situation was on us, but points out there are, at times, few options to eat when travelling the Ring Road. We intentionally prioritized seeing the country and taking advantage of extended daylight. Seemed a little harder to move our luggage in and out of the hotel. Room was warm, but it did have a mobile fan. Windows could open but there were no screens and some flies were beginning to hatch outside so we just used the fan. Not crazy about the overall location, however we did find a wonderful homemade, farm fresh, ice-cream parlor in the area and "Daddy's Pizza" was great for a lunch.

Authenticity & Character
Staff
Staff were professional and adequate, but not necessarily engaging and friendly.
Cleanliness & Comfort
Fosshotel Husavik
Husavik

We loved the town of Husavik and the Fosshotel Husavik was well situated to enable exploration of the harbor, surrounding restaurants and shopping. Staff were helpful and accommodating.

Authenticity & Character
Roomy, Spacious, Pleasant
Location
Exactly where we wanted to be. Our priority was proximity to the harbor and Geo Sea Hot Springs. Nestled right behind a beautiful church.
Staff
Cleanliness & Comfort
Hotel Búdir
Búðir

Stayed two nights, incredible location with views of the surrounding mountains and ocean lagoon. Staff were very friendly and helpful. Service was excellent.

Authenticity & Character
Hotel has a one-of-a-kind charm that makes you feel welcome and at home. Loved the common areas and views out back. Rooms were well apportioned.
Location
Remote location nestled within Icelandic splendor. Only building nearby was the historic "Black Church", which also featured hikes to the coast.
Staff
One of the key attributes of the staff, and this was true in a few of the hotels we visited, is they (like us) are from another country and are here because they want to be. I found that to be super important in the delivery of the service. They are excited about Iceland as we are. That isn't to say native Icelanders aren't excited about their country because they are as well.
Cleanliness & Comfort
Eyja Guldsmeden Hotel
Reykjavik

Our last night in Iceland we stayed at this hotel and didn't have a lot of exposure to internal services. First impressions ... the reception area is cramped (right next to dining), the access to elevators was somewhat impeded with construction / barrier. We did not eat dinner or breakfast here.

Authenticity & Character
Nothing really stood out or differentiated the hotel itself. Was a bit more institutional given it is in Iceland's largest city versus the smaller rural location that we mostly visited on out trip.
Location
While we walked to the Hallgrimskirkja church, the Loki Cafe, and the Rainbow Street (about 15-20 minutes away) the immediate location was not necessarily scenic or historic. We were fine with just having a good hotel to sleep in.
Staff
Cleanliness & Comfort
Activity Reviews
Horse Riding on Black Sand Beach
Horse Riding on Black Sand Beach
Iceland

We loved the team of guides at the Black Sand Beach. The horse ride was a good way to see the beach and surrounding area. Everything was executed well. Icelandic horses have a charm all their own.

Quality of Experience
Guides, Drivers and Staff
Glacier Ice Cave Experience
Glacier Ice Cave Experience
Iceland

Overall an entertaining and informative tour into an ice cave contained in the 2nd largest glacier in Iceland, something we had never done before. The previous year we visited glaciers in Canada, but this was a more hands-on exposure through both lava fields and glacial structures. Had hoped for more individual cave rooms than what we saw, but that is a function of mother nature versus the outfitter.

Quality of Experience
The trek revealed a great deal about Iceland's volcanic origins and dynamic glacial interaction ... glacial melt, cave formation, etc.
Guides, Drivers and Staff
Boris was outstanding. His expertise, familiarity with the area, knowledge transfer, and sense of humor kept everyone engaged.
Transport
Learned a great deal during the ride to the glacier about how they made the initial roads and the surrounding geology.
Goðafoss Waterfall
Goðafoss Waterfall
Iceland

There are so many waterfalls in Iceland that you lose count. You will see high volume, forceful displays of hydraulics that will amaze anyone, as well as small, poetic wisps of water cascading down a huge cliff. That being said, Godafoss was our favorite as a beautiful, quintessential waterfall that could easily be our trip icon.

Quality of Experience
Godafoss is nestled within a picturesque landscape that looks like pure Icelandic countryside. Aesthetically beautiful. Great picture taking.
Jökulsárlón Glacier Lagoon Kayaking Excursion
Jökulsárlón Glacier Lagoon Kayaking Excursion
Iceland

Great kayaking is all about what you are doing and where you are doing it. It doesn't get any better than kayaking a glacial, iceberg-laded lagoon. Equipment was superb.

Quality of Experience
Never did this before. Location is right next to the Diamond Beach. You can spend a fair amount of time just touring on foot.
Guides, Drivers and Staff
Everything and everyone was top notch.
Stuðlagil Canyon
Stuðlagil Canyon
Iceland

Just amazing!

Whale Watching RIB Boat
Whale Watching RIB Boat
Iceland

Another one of those "we've never done this before" experiences that Iceland seems to deliver all over the island. Can't say enough about how much we anticipated this particular activity. My daughter just graduated in zoology and wishes to become a marine biologist. This was partly her idea and I have to say it exceeded everyone's expectations. You can't make whales magically appear, but we saw plenty of humpbacks.

Quality of Experience
Rib Boats are smaller, faster, and hold fewer people. I think this is the way to go versus larger, slower whale watching boats,
Guides, Drivers and Staff
Completely professional, friendly, highly skilled and entertaining.
Transport
Maximizes ability to quickly seize an opportunity and get you closer to the action.
GeoSea Geothermal Sea Baths Experience
GeoSea Geothermal Sea Baths Experience
Iceland

I'm personally not a big fan of spas or bathing with strangers but my wife and daughter enjoyed it. As far as Icelandic spas go I think this one is a little more scenic (oceanic views) and private (fewer people) versus the gigantic Blue Lagoon.

Quality of Experience
Seemed a bit more upscale and I could see how people who enjoy this type of activity for relaxation and/or socialization would really enjoy it.
Explore Reykjavík
Explore Reykjavík
Reykjavík

We opted for more time touring of the country versus seeing Reykyavik. I personaly would have like to have taken more time to see the city. The day we were visiting Reykavik was quite cold and windy as a gale had swept into the area. We walked to the old town section from our hotel and it was a lot of fun. There is really no crime to speak of so we felt completely safe. We walked to Hallgrimskirkja and enjoyed the Loki Cafe (lamb soup was fantastic), which was right next door. The girls wanted to see the Rainbow street and did some shopping. This is a nice, historic section of town. Had dinner in a ramen restaurant and were not overjoyed.

Quality of Experience
West Glacial River Family Rafting
West Glacial River Family Rafting
Iceland

I can't say enough about this activity as well. It was the perfect length of time (~ 3 hours) and the rivers cuts through wonderful canyon-like landscape. Mostly class 2 and class 3 rapids. Plan on getting wet, but not getting dunked. Gear was fantastic and the guides are great ... very safety conscious.

Quality of Experience
Guides, Drivers and Staff
A top notch team that takes care of everyone and everything.
Transport
Cliff Walk from Arnarstapi to Hellnar
Cliff Walk from Arnarstapi to Hellnar
Snæfellsnes Peninsula

Not bad but the hike was a little more demanding than what you would expect in a shoreline hike.

Quality of Experience
Kirkjufellsfoss
Kirkjufellsfoss
Snæfellsnes Peninsula

This was a must see and the photo you see in brochures is the real deal.

Quality of Experience
My daughter wanted to check this out because it was featured on Game of Thrones. Glad we did.
Local specialist: Noga Heyman
Noga
Noga Heyman
Local specialist in Kimkim HQ | Replied on Jun 12, 2025

Thank you so much for the wonderful review, Rick! It was a true pleasure working with you and your family to craft such a memorable adventure. I'm thrilled to hear you enjoyed your itinerary and all the exciting activities along the way. I’d love to help you plan your next journey whenever you're ready to return to the land of fire and ice!

Outstanding Experience in Peru.
Peru | May 23 - Jun 6, 2025

Alpa
Alpa M.
United Kingdom | Reviewed on Jun 10, 2025
Our trip to Peru was absolutely outstanding—we loved every moment of it! The itinerary was thoughtfully planned, allowing us to experience the rich culture, stunning landscapes, and historical wonders the country has to offer. One of the highlights of the trip was the incredible tour guides at each location. They were not only friendly and welcoming but also extremely knowledgeable and passionate about sharing their insights. Their expertise truly enriched our experience and helped us... Read more

Our trip to Peru was absolutely outstanding—we loved every moment of it! The itinerary was thoughtfully planned, allowing us to experience the rich culture, stunning landscapes, and historical wonders the country has to offer.

One of the highlights of the trip was the incredible tour guides at each location. They were not only friendly and welcoming but also extremely knowledgeable and passionate about sharing their insights. Their expertise truly enriched our experience and helped us connect more deeply with each destination.

If there’s one suggestion I would make, it’s regarding the accommodation. While the 5-star hotels were certainly luxurious, the nature of the trip was so full-on that we barely spent any time at the hotels—essentially just to sleep and go. In this context, more modest accommodations could have been more practical and cost-effective, without compromising the overall experience.

Overall, it was an unforgettable journey, and we highly recommend this tour to anyone wanting to explore the best of Peru.

Hotel Reviews
Pullman Lima Miraflores
Miraflores, Lima

Perfect location, loved the rooftop bar. Good room size.

Authenticity & Character
Location
Perfect location
Staff
Everyone were friendly
Cleanliness & Comfort
Casa Andina Premium Arequipa
Arequipa

Loved this hotel, the ambiance was amazing.

Authenticity & Character
The hotel structure was awesome.
Location
Perfect location
Staff
Everyone we’re friendly
Cleanliness & Comfort
Very clean.
Colca Lodge
Yanque

Loved this hotel, I wish we had an extra night stay here.

Authenticity & Character
Loved the natural hot springs, highlight of the hotel.
Location
Riverside location, breathtaking views.
Staff
Friendly staff
Cleanliness & Comfort
GHL Hotel Lago Titicaca Puno
Lago Titicaca, Puno

Hotel looks tired and need of renovation. Rooms were spacious. The view from the room is awesome.

Authenticity & Character
It looks very run down, can do with renovation.
Location
Perfect location
Staff
Very friendly staff
Cleanliness & Comfort
SkyLodge
Urubamba

Amazing, amazing, amazing. Loved every bit of our stay here. Unique and adventurous experience. The pods were clean and not as cold as I thought they would be. The hot tubs had the best views and were very clean. The climb to the pods was exhilarating thrilling and the views were spectacular. Best breakfast and dinner made by the friendly staff. The Zip line experience was out of this world, the best ever. Everything about Starlodge was awesome can’t fault anything. All the staff were amazing.

Authenticity & Character
Everything about Star lodge, the pods, the climb, the hot tub, the zip line and the staff who make you feel safe.
Location
Best location
Staff
Friendly and helpful.
Cleanliness & Comfort
Try very clean.
Tambo del Inka Luxury Collection Resort & Spa
Urubamba

We loved the hotel from the first step we took inside. Unfortunately, we arrived very late and left very early so did not get to experience the hotel, which was a big shame.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa del Sol
Machu Picchu

Beautiful riverside hotel.

Authenticity & Character
Boutique hotel, Nicky located. Can’t fault.
Location
Perfect located.
Staff
Very friendly.
Cleanliness & Comfort
Well maintained, clean hotel.
Activity Reviews
Shared Interactive City & Gourmet Lima Food Tour (AM)
Shared Interactive City & Gourmet Lima Food Tour (AM)
Lima

Sue the guide was amazing, very knowledgeable. Highly recommend this food tour, good quality of food including Pisco sours, Ceviche and other Peruvian food.

Quality of Experience
Value for money.
Guides, Drivers and Staff
Amazing, very friendly and knowledgeable
Transport
Very good.
Private Walking Traditional Arequipa Food & Santa Catalina Monastery
Private Walking Traditional Arequipa Food & Santa Catalina Monastery
Arequipa

Compared to our Lima food tour, this was an okay experience. I didn't feel like the food tour quite lived up to my expectations.

Quality of Experience
Food
Not value for money, not entirely satisfied.
Guides, Drivers and Staff
Both the driver and the guide were amazing.
Transport
Good
Private 02-Days Colca Canyon Tour to Puno 1/2: Quarry & Ancient Paintings
Private 02-Days Colca Canyon Tour to Puno 1/2: Quarry & Ancient Paintings
Peru

Beautiful experience, stunning landscape. Saw loads of Alpaca and Llamas, very scenic route.

Quality of Experience
Food
Had breakout the hotel.
Guides, Drivers and Staff
The guild was very knowledgeable.
Transport
Very good
Private tour to Llachon & The Uros by boat
Private tour to Llachon & The Uros by boat
Puno

Unique cultural and natural experience. Enjoyed our hike and lunch. Uros the floating island was amazing, very interesting to know how the Uros people live.

Quality of Experience
Stunning views of the lake and surrounding landscape.
Food
Lunch was amazing, again accommodated for vegetarians.
Guides, Drivers and Staff
Miguel was awesome, very friendly.
Transport
Amazing
Titicaca Train from {{start_location}} to {{end_location}}
Titicaca Train from {{start_location}} to {{end_location}}
Peru

Loved it! Very scenic breathtaking views. Comfortable and luxurious experience. The entertainment was awesome, we danced to live music and had loads of fun. Food was also good.

Quality of Experience
Overall experience, service, comfort, people and entertainment.
Food
Very nice again accommodated vegetarian.
Guides, Drivers and Staff
Try friendly.
Transport
We did not even realise where the 10 hours went.
Private tour to Awanakancha, Pisac Sites & Market: Hacienda Lunch
Private tour to Awanakancha, Pisac Sites & Market: Hacienda Lunch
Peru

Sacred Valley had stunning scenery. Picturesque valley.

Quality of Experience
Guides, Drivers and Staff
Transport
Sky Lodge overnight 1/2
Sky Lodge overnight 1/2
Sacred Valley

Stayed at Star Lodge not Skylodge. Unique experience, highly recommend.

Quality of Experience
Highlight of our holiday, incredible experience.
Guides, Drivers and Staff
Brilliant staff.
Transport
Shared Pachamanca Lunch Farm Tour
Shared Pachamanca Lunch Farm Tour
Sacred Valley

Nice to watch te Pachamanca cooking, the food was delicious. Very interesting to see how they separated the vegetarian food. Beautiful place.

Quality of Experience
The atmosphere was lovely, nice food.
Food
Delicious and catered for vegetarian
Guides, Drivers and Staff
Transport
Shared Short Inca Trail Trek 1/2
Shared Short Inca Trail Trek 1/2
Peru

We did the 2 day trek, 7hr hike. It was challenging but definitely achievable. Our tour guide claudio was amazing, very helpful and supportive. Once you reached the sun gate you get this feeling of accomplishment and the view is just out of this world. Truly a magical experience.

Quality of Experience
Magical experience, truly breathtaking.
Guides, Drivers and Staff
Claudio, was the best, very patient and supportive
Transport
Shared Short Inca Trail trek 2/2: Machu Picchu SV Htl
Shared Short Inca Trail trek 2/2: Machu Picchu SV Htl
Peru

We arrived Machu Pichu at sunrise, magical experience. We had to wait 45 minutes for the sunrise but it was definitely worth the wait. Being at Machu Pichu was an awe feeling. Such a calm place, one of the best new wonders of the world.

Quality of Experience
Magical, felt so good being there. Truly a “awe” moment.
Guides, Drivers and Staff
Claudio was the best guide.
Transport
Private 02-Days Colca Canyon Tour to Puno 2/2
Private 02-Days Colca Canyon Tour to Puno 2/2
Peru

Watching the Condors fly was amazing, the whole experience was incredible. Very scenic route. Had a fantastic day.

Quality of Experience
Guides, Drivers and Staff
Very good, friendly and knowledgeable.
Transport
We had a flat tyre on route, the guys helped the driver the wheel, he was very grateful. Very nice driver.
Skylodge Overnight 2/2
Skylodge Overnight 2/2
Sacred Valley

Scared valley via Ferrata, best experience ever. The hike was amazing, the breathtaking views and it felt safe with the guides.

Quality of Experience
We did 5 zip lines, best experience ever. Highly recommend. It was out of this world.
Guides, Drivers and Staff
Brilliant staff, felt safe doing the hike up and the zip lines.
Transport
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Jun 14, 2025

Hi Alpa,
Thank you so much for your thoughtful feedback! We're thrilled you had such a memorable experience and that our guides helped make it even more special. We truly appreciate your suggestion regarding the accommodations—it's valuable insight for future planning. We're grateful for your recommendation!
Kindly,
Liz.

An amazing trip to Portugal!.
Portugal | Jun 1 - Jun 9, 2025

Pam
Pam B.
North Plainfield, NJ | Reviewed on Jun 10, 2025
The trip included all the stops we were hoping for. Every guide Bernardo, Nuno and Joao was fantastic. The drivers were fabulous as well. As we expressed specific interests the guides adapted where they could to allow us those additional experiences and also giving recommendations for our free day and other things to try
Overall a fabulous trip and everyone was beyond expectations
Read more

The trip included all the stops we were hoping for. Every guide Bernardo, Nuno and Joao was fantastic. The drivers were fabulous as well. As we expressed specific interests the guides adapted where they could to allow us those additional experiences and also giving recommendations for our free day and other things to try
Overall a fabulous trip and everyone was beyond expectations

Hotel Review
Montebelo Mosteiro de Alcobaça Historic Hotel
Alcobaça

Staying at the Montebelo Mosteiro de Alcobaça Historic Hotel was such a unique experience. Everyone loved the charm of the old monastery, and it definitely stood out as a highlight. It exceeded our expectations in every way. The other accommodations were also more than adequate, clean, and friendly, meeting the diverse needs and financial abilities of our group perfectly.

Activity Reviews
Discover Lisbon’s Historic Center – 8-Hour Guided Walking Tour
Discover Lisbon’s Historic Center – 8-Hour Guided Walking Tour
Lisbon

Attempting an eight-hour guided walking tour in Lisbon's Historic Center can sound daunting, but our guide made it incredibly engaging. He was flexible with the group's needs, allowing for breaks and personal exploration, like when one of our members wanted to venture up a tower. It truly felt tailored to us, enriching our experience immensely.

Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

Our trip through the Douro Valley with a private driver was an unforgettable experience. The vineyard lunch was beyond spectacular, and even though we fell behind schedule, the accommodating staff and our gracious driver ensured it was stress-free. Missing the wine tasting would have been a shame, but everything worked out beautifully.

Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jun 11, 2025

Hi Pam,

Thank you so much for your kind message. I’m thrilled to hear that the trip included all the stops you were hoping for and that Bernardo, Nuno, and João made such a great impression. We’re also glad to know the drivers and guides contributed positively to your experience.

Most of all, I’m so happy to hear it was a fabulous trip overall and that everything exceeded your expectations.

Wishing you many more wonderful travels ahead and we’d love to welcome you back to Portugal anytime.

Your friend in Portugal - João

Family Trip to Paris, Provence and Friench Riviera
France | May 29 - Jun 8, 2025

Vinodhshankar
Vinodhshankar B.
India | Reviewed on Jun 10, 2025
Had a wonderful trip to France. Sebastian, was highly responsive and flexible to our needs and requests. Thank you Sebastian. Top highlights of our tour: (1) Private Bour tour at Marseille visiting Frioul archipelago
(2) Cycling through Cezanne's route at Aix-En-Provence
(3) Visiting 6+ villages (Luberon and Riviera) experiencing so many aspects of French cuisine and culture
(4) Visit to Eze, Monaco and Montecarlo
(5) Paris Cycling and Guided tour to Montmarte
Read more

Had a wonderful trip to France. Sebastian, was highly responsive and flexible to our needs and requests. Thank you Sebastian.

Top highlights of our tour:

(1) Private Bour tour at Marseille visiting Frioul archipelago
(2) Cycling through Cezanne's route at Aix-En-Provence
(3) Visiting 6+ villages (Luberon and Riviera) experiencing so many aspects of French cuisine and culture
(4) Visit to Eze, Monaco and Montecarlo
(5) Paris Cycling and Guided tour to Montmarte

Activity Reviews
Electric Bike tour of Paris' Hidden Gems - Small-group
Electric Bike tour of Paris' Hidden Gems - Small-group
Paris

Great trip. Pierre was an awesome guide. Enjoyed so many aspects of Paris.

Quality of Experience
Learning about history
Guides, Drivers and Staff
Gourmet & Historic walking tour of Marseille
Gourmet & Historic walking tour of Marseille
Marseille

OK tour learning about Marseille history

Quality of Experience
Visit to soap factory was not there.
Guides, Drivers and Staff
Nice person
Guided Family Tour of Montmartre
Guided Family Tour of Montmartre
Paris

Great trip. Julien was an awesome guide.

Quality of Experience
Avoided crowds
Guides, Drivers and Staff
Skip-the-line: louvre museum greatest masterpieces private guided tour
Skip-the-line: louvre museum greatest masterpieces private guided tour
Paris

This was not a private tour. It was a group tour. We were delayed by 10-15 mins due to a bus route issue. Tried calling agency but they did not pick up the call. The lady at the agency was very rude. She refused to accommodate us in any way. Refused to give guides number. Also said ticket may not work but thankfully it worked. This was a big disappointment.

Quality of Experience
Grace period when delays happen
Guides, Drivers and Staff
Private gourmet pastries & chocolate tour in Saint Germain
Private gourmet pastries & chocolate tour in Saint Germain
Paris

Final tour was different from St Germain due to food allergy related. Nice tour but details in the tour were not as interesting. Guide was very passionate and very nice.

Quality of Experience
Guides, Drivers and Staff
Passionate guide. Very flexible. Stayed back over time to see of us in our cab.
Private Boat Cruise in the Calanques National Park
Private Boat Cruise in the Calanques National Park
Marseille

Top highlights. Amazing experience. Clemence was the best guide of our trip

Quality of Experience
Archipelago, swimming in the ocean, spotting fish, speed boating
Guides, Drivers and Staff
Clemence is queen of the season. One of the best in the business.
Transport
Paris: Illuminations Seine River Cruise
Paris: Illuminations Seine River Cruise
Paris

Wonderful experience

Quality of Experience
Guides, Drivers and Staff
Transport
May be a boat with some AC :)
E-Bike Tour Along Cezanne's Route
E-Bike Tour Along Cezanne's Route
Aix-en-Provence

One of the best highlights of trip. Amazing guide and amazing experience.

Quality of Experience
Cezanne's route is magical
Guides, Drivers and Staff
Transport
One of the cycles - electric motor did not work
Luberon Markets and Villages small-group guided tour
Luberon Markets and Villages small-group guided tour
Aix-en-Provence

Great experience visiting 3 villages

Quality of Experience
Guides, Drivers and Staff
Transport
HD - Monaco, Monte Carlo & Eze private guided tour
HD - Monaco, Monte Carlo & Eze private guided tour
France

Another top highlight of our trip

Quality of Experience
Coast view, Perfume factory, Monaco walk
Guides, Drivers and Staff
High energy, positive vibe and very social. Guide was flexible to start 30 mins later.
Transport
I think vehicle did not have AC at the rear. But guide did everything he could to make us comfortable.
Cultural tour of Antibes | Grasse & Gourdon | Saint-Paul de Vence
Cultural tour of Antibes | Grasse & Gourdon | Saint-Paul de Vence
France

Gourdon and St Paul Du Vence are awesome.

Quality of Experience
Gourdon and St Paul Du Vence
Guides, Drivers and Staff
Very flexible guide. Accommodated request for a 30 min delayed start.
Transport
Very comfortable van
Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on Jun 11, 2025
Hi Vinodh, Thank you so much for your kind words — it truly means a lot! I'm so glad to hear you had a wonderful trip and that you enjoyed such a rich variety of experiences across France. 🙏 Your highlights list made me smile — from the boat tour around the Frioul islands to cycling Cezanne’s route and discovering the charm of our villages, it sounds like you embraced every moment! It was a real pleasure helping to craft this journey with you. If you ever feel like exploring more of France... Read more

Hi Vinodh,

Thank you so much for your kind words — it truly means a lot! I'm so glad to hear you had a wonderful trip and that you enjoyed such a rich variety of experiences across France. 🙏

Your highlights list made me smile — from the boat tour around the Frioul islands to cycling Cezanne’s route and discovering the charm of our villages, it sounds like you embraced every moment!

It was a real pleasure helping to craft this journey with you. If you ever feel like exploring more of France (or coming back for seconds!), I’d be thrilled to help again.

Wishing you all the best and safe travels until next time!

Warm regards,
Sebastian

Different guides, different perspectives
Turkey | May 25 - Jun 8, 2025

Susan
Susan G.
Denver, CO | Reviewed on Jun 10, 2025
The two weeks I just spent in Turkey was immersive in the country’s rich history and culture as well as its modern day life. Berat provided an excellent itinerary that exposed me to some of the best Turkey has to offer. She booked us into boutique hotels, many of which had a rich history of its own, and the service and locations of each one was exceptional . At several, we were the only American guests, which was refreshing. As for our guides, my friend and I were lucky enough to... Read more

The two weeks I just spent in Turkey was immersive in the country’s rich history and culture as well as its modern day life. Berat provided an excellent itinerary that exposed me to some of the best Turkey has to offer. She booked us into boutique hotels, many of which had a rich history of its own, and the service and locations of each one was exceptional . At several, we were the only American guests, which was refreshing. As for our guides, my friend and I were lucky enough to have 3 diverse yet terrific guides. In Istanbul and Cappadocia we were beyond lucky to have Volkan Akoluk as our guide. He shared his passion for and knowledge of his country’s history and culture in a way that was more like telling us a story than merely reciting facts. He never rushed us through any site and was very astute to when we needed a break or a cup of coffee or tea or ice cream. It was more like walking with a good friend and not a tour guide. Alp was more stoic and reserved but always had his hand out to help maneuver a climb up or big step down when climbing to see the ancient fires and walking among the ruins of Myra.. He did at times tell us more history than one can absorb in a day or two. Ozan, on the other hand, was so excited about each day and each site we visited that it was hard not to be excited as well. He was like a kid seeing the sites for the first time, be it Ephesus or the blue pools in travertine of Heliapolis, and his enthusiasm was contagious making the heat, crowds and humidity bearable. He too shows such passion for his host country. Seeing Turkey through the eyes of 3 different guides with 3 distinct personalties and approaches, and the people we met through them, made this trip overall one of my best travel experiences.

Hotel Review
Gül Konaklari Sinasos (Rose Mansions Sinasos)
Nevsehir

This was a lovely hotel located in a small village, a bit remote from the hubbub of Cappedocia. It had lovely grounds and the rooms were clean, spacious. However, my one complaint is that having arrived in the dark there was no light on in the room nor was I escorted into my room nor advised there was a platform once you step into the room. Thus, I fell into the room while trying to find a light switch. Having just had hip replacement surgery several months prior, this could have ended badly. Luckily, only my ego got bruised.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Explore the Basilica Cistern
Explore the Basilica Cistern
İstanbul

Incredibly fascinating the engineering involved to create this water system. Beautiful art installed as well which creates a juxtaposition between history and modern times.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Jun 10, 2025

Dear Susan,

Thanks so much for this great review!
It was a joy to host you and we are glad to hear you had a nice time in Turkey.
We appreciate your detailed comments on our great guides, we try our very best to offer a diverse group of excellent guides for a rich perspective in Turkey!
Kind regards,
Berat

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